Product Manager eBay and Amazon

InstaStaff are currently supporting a leading retail and clothing company, based in Kings Norton, with the recruitment of their new Product Manager.

You will be managing their eBay and Amazon sites and will be a specialist in this area. Your role will be to manage and optimize the online marketplace presence while delivering exceptional customer service.

This is a full-time, permanent position aimed at boosting revenue across our eBay and Amazon through product listings, up selling and customer services.

The duties of the Product Manager will include:

• Manage the companies eBay and Amazon accounts
• Create, optimize, and manage product listings on popular online marketplaces
• Monitor sales performance and implement strategies to maximize revenue
• Respond professionally to customer enquiries, reviews, and feedback
• Monitor market trends across both platforms

• Handle customer phone calls and emails with professionalism and care
• Address enquiries and resolve issues promptly across all communication channels
• Ensure a positive customer experience at every touchpoint

• Take high-quality product photos and edit them for use in listings
• Create visually appealing and accurate product images using tools such as Adobe Photoshop

• Analyse sales data and provide actionable insights to support growth.
• Monitor and optimize advertising campaigns to maximize ROI.
• Conduct market research and track competitor performance to stay ahead of trends

The ideal Product Manager will have:

• Experience in a similar role
• Knowledge of the retail and clothing industry
• Knowledge of eBay and Amazon platforms

• Experience of managing product listings on online marketplaces
• Experience using Linnworks or similar eCommerce management systems

The salary for the Product Manager will be circa £32,000 depending on experience.

The hours of work for the Product Manager are 9am 5.30pm

Benefits include 28 days holiday including the bank holidays, free carparking, pension and staff discount.