Responsive Repairs Void Supervisor

Job Title: Responsive Repairs Void Supervisor

Location: Ashford, Kent, TN23

Salary: £38,964 to £41,994 pa depending on skills and experience

Job Type: Full time, Permanent

Working Hours: 37 Hours Per Week

Closing Date: 16th February 2025

About the Role:

The process of void properties and how these are managed is a key part to the management of our housing stock. Ensuring properties are unoccupied for the least amount of time between tenancies, whilst ensuring that quality of the housing provision is delivered to the standard required. We are looking for a self-motivated individual who has experience of working with in partnership with a Local Authority Client. You will be responsible for leading the team undertaking void works ensuring works are completed in line with void processes and policies.

This is a working role, as such there is a clear expectation that you will be activity involved in the completion of works to support the void process. You will provide line management and act as mentor for operatives and apprentices to ensure effective delivery of void works

In addition, you will manage and coordinate contractors and internal operatives ensuring that productivity is maximised, along with:

• Actively undertaking works as part of the team to ensure completion.
• Train and supervise apprentices and liaise with training bodies and colleges regarding their training programme and progress.
• Collaborate with the office team and leaders and support complaint resolution and emergencies through work orders in line with KPIs and PIs/ service level agreements and contracts for void works.
• Act as the first escalation as line manager to operatives, controlling such elements as, the times booked, time keeping and attendance of the Operatives and the collation and recording of all paperwork in relation to these elements.

It is essential that you understand, implement and adhere to the organisation health & safety policy/strategy and ensure all employees reporting to you do the same.

About you:

It is essential that you understand, implement and adhere to the organisation health & safety policy/strategy and ensure all employees reporting to you do the same.

To be competent in this role it is essential that you have NVQ Level 3 in appropriate building/ construction and Multi trades or relevant industry experience of undertaking and completing repairs and void works, along with having experience in:

• Previous trades experience
• Up to date relevant industry related knowledge
• Understanding of local government
• Partnership arrangements
• Flooring and wet room works
• Supervision / team leadership experience

Benefits:

We offer a wide range of benefits including:

• Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.
• Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.
• Generous annual leave
• Free life insurance
• Excellent salary linked pension scheme
• Supportive relocation package
• Opportunities for training and development

Additional Information:

With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation.

We welcome applications from the Armed Forces Community.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide.

To find out further information about the role and to view the full job description, please visit the council's website.

Please click the APPLY button and you will be redirected to the council's website to complete your application.

Candidates With the Relevant Experience or Job Titles Of; Operations Supervisor, Team Leader, Assistant Project Coordinator, Site Management, Electrical Work Supervisor, Repairs Team Leader, Repairs Supervisor, Site Supervisor may also be considered for this role.