Service Delivery Co-Ordinator

Service Delivery Co-Ordinator Join an Award-Winning Team!

Are you ready to be part of a highly respected, award-winning leader in the engineering service industry? Our client is known for their commitment to excellence and investing in their people, making them an exceptional employer of choice.

We re looking for a Service Delivery Co-Ordinator to ensure seamless service delivery while putting the customer at the heart of everything they do. You ll provide proactive support to internal and external stakeholders, ensuring efficient planning and exceptional customer service.

About You:

We re seeking candidates with a proven track record in service delivery, co-ordination, and planning, ideally from industries like engineering, facilities management, machinery hire, or similar sectors.

What s On Offer

• Permanent contract
• Basic salary £35,000 p.a.
• 25 days holiday + bank holidays
• Pension scheme
• Death in service
• Private medical cover
• On site parking

The Job

• Build strong relationships with customers
• Deliver a positive customer experience
• Administer service/maintenance contracts and renewal agreements
• Generate quotes and follow up
• Assign and track jobs through to completion
• Coordinate subcontractor support
• Manage parts ordering, maintain stock levels and confirm deliveries
• Lead efforts to complete work in progress
• Analyse completed jobs, generate quotes for additional work and arrange follow-up visits
• Manage job costing, ensuring accuracy and profitability
• Create and issue RAMS
• Work with finance to meet revenue goals and resolve aged debt

What You ll Need

Essential

• Previous experience within a similar role; Service Coordinator, Scheduler, Planner, Co-Ordinator within engineering, facilities management, machinery hire or related industries
• Excellent customer service, administration and coordination skills
• Ability to communicate technical information
• Desire to learn and develop technical knowledge
• Maths and English GCSE A-C (or equivalent).
• Computer literate competent in MS Office

• Experience of planning/scheduling

JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.

Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.

JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.