First Military Recruitment Ltd
Workington, Cumbria
MB931: Engineering Manager (Construction) Location: Workington Salary: £80,000 + £5,750 car allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an Engineering Manager on a permanent basis due to growth based at their Workington depot. Duties and Responsibilities: To provide engineering support to the nominated Sectors / Projects, serving both the work winning and project delivery teams with the following key objectives. Lead management of engineering function in the sector / region. To incorporate innovative alternative designs, engineering methods and the latest technology into sector bids / projects offering the best possible value engineering solutions. To be responsible for vetting pre-qualifications and tenders in allotted sectors for technical risk, to make it known to the bid team and Director and ensure that appropriate action is taken to mitigate the risk. To ensure that projects deliver the contracted engineering requirements using the highest levels of technical expertise, efficiency and quality. To help build the right environment so that we can recruit, develop, encourage and retain talented engineers to fulfil the present and future needs of the business. To promote the companies' vision and culture to present to future clients. Ensure through their engineering teams that all engineering processes and procedures are implemented. Provide the lead assurance role in design, construction, commissioning and handover for the projects under their responsibility. Provide technical advice and direct help to the sector leader, our clients and contracts, including input into the preparation of sector bids and submissions. Provide line management to all design managers working on their projects. Review internal procedures and processes (particularly engineering) as required to ensure that they are kept up to date and reflect the latest codes, standards and best practice. Promote the latest engineering developments, technology, innovations, methods and best practice in permanent and temporary works ensuring they are considered, developed, communicated and implemented both at bid stage and during construction. Any other duties consistent with your status and seniority, as necessary to meet the needs of the Business of the Company. Ensure through their project engineering teams that minimum standards of safety, quality and environmental are maintained across the sector. Challenge and change poor practice in safety, quality and engineering procedures. Maintain contacts with Consultants, Clients, and other bodies as appropriate to represent the business demonstrating ability to provide best value. Assist with the recruitment of engineers, at all levels, for their sector, including interviewing and identifying potential recruits from competitor companies. Assist with the training and development of engineers in the sector at all levels including the attainment of professional qualifications. Specifically take ownership of the engineering competencies and embed within their sectors. Assist with the movement of engineering staff between projects and tenders noting that there will be many transfers of engineers between sectors to ensure appropriate development and experience. Build the profile of the the business in schools, universities, consultants and other external organisations. Skills and Qualifications: Must be a Chartered Engineer or similar approved by the Head of Technical Services. Will have both substantial construction and design experience. Ability to deputise for the Project Manager if required. Understand the Principal Designer Duties. MB931: Engineering Manager (Construction) Location: Workington Salary: £80,000 + £5,750 car allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Oct 07, 2026
Full time
MB931: Engineering Manager (Construction) Location: Workington Salary: £80,000 + £5,750 car allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an Engineering Manager on a permanent basis due to growth based at their Workington depot. Duties and Responsibilities: To provide engineering support to the nominated Sectors / Projects, serving both the work winning and project delivery teams with the following key objectives. Lead management of engineering function in the sector / region. To incorporate innovative alternative designs, engineering methods and the latest technology into sector bids / projects offering the best possible value engineering solutions. To be responsible for vetting pre-qualifications and tenders in allotted sectors for technical risk, to make it known to the bid team and Director and ensure that appropriate action is taken to mitigate the risk. To ensure that projects deliver the contracted engineering requirements using the highest levels of technical expertise, efficiency and quality. To help build the right environment so that we can recruit, develop, encourage and retain talented engineers to fulfil the present and future needs of the business. To promote the companies' vision and culture to present to future clients. Ensure through their engineering teams that all engineering processes and procedures are implemented. Provide the lead assurance role in design, construction, commissioning and handover for the projects under their responsibility. Provide technical advice and direct help to the sector leader, our clients and contracts, including input into the preparation of sector bids and submissions. Provide line management to all design managers working on their projects. Review internal procedures and processes (particularly engineering) as required to ensure that they are kept up to date and reflect the latest codes, standards and best practice. Promote the latest engineering developments, technology, innovations, methods and best practice in permanent and temporary works ensuring they are considered, developed, communicated and implemented both at bid stage and during construction. Any other duties consistent with your status and seniority, as necessary to meet the needs of the Business of the Company. Ensure through their project engineering teams that minimum standards of safety, quality and environmental are maintained across the sector. Challenge and change poor practice in safety, quality and engineering procedures. Maintain contacts with Consultants, Clients, and other bodies as appropriate to represent the business demonstrating ability to provide best value. Assist with the recruitment of engineers, at all levels, for their sector, including interviewing and identifying potential recruits from competitor companies. Assist with the training and development of engineers in the sector at all levels including the attainment of professional qualifications. Specifically take ownership of the engineering competencies and embed within their sectors. Assist with the movement of engineering staff between projects and tenders noting that there will be many transfers of engineers between sectors to ensure appropriate development and experience. Build the profile of the the business in schools, universities, consultants and other external organisations. Skills and Qualifications: Must be a Chartered Engineer or similar approved by the Head of Technical Services. Will have both substantial construction and design experience. Ability to deputise for the Project Manager if required. Understand the Principal Designer Duties. MB931: Engineering Manager (Construction) Location: Workington Salary: £80,000 + £5,750 car allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Methods Business and Digital Technology
Manchester, Lancashire
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Senior Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting junior and mid-level Delivery Managers in their career progression. You will be open to share your feedback and have a desire to learn / improve as part of your own development. You will have experience of working in a public sector environment, with a working knowledge of public sector standards and principles, such as the Service Standard. You will divide your time between: 1. Working as a 'hands on' Senior Delivery Manager for client projects, or across a client portfolio on multilple projects; 2. Supporting recruitment of both permanent and contract Delivery Managers for Methods; 3. Providing line management for Delivery Managers and junior / graduate Delivery Managers. 4. Supporting sales/pre-sales and bid processes. 5. Working with different stakeholder to agree SoWs and engaging with Methods account team as required. Making recommendations on team shape. Key to this role is delivering excellent client service, often overseeing a number of projects, at a portfolio level. You will also support the Lead Delivery Managers with creating a safe, welcoming and encouraging environment for our team of Permanent Delivery Managers,. Your responsibilities for delivering excellent client work will include: Often being the first point of contact for the client with the wider team. You will need to be credible and influential in liaising with clients, often working alongside a Product Owner / Manager from the client, and supporting them in their role. Applying strategic thinking to deliver best possible outcomes and manage stakeholder buy in. Facilitating agile delivery and transformation on client projects - acting as a servant-leader for multidisciplinary teams, helping them to plan their work, remove blockers, and report progress. Managing and communicating project risks, issues and dependencies. Upskill clients in agile methodologies. Supporting on managing project budgets and budget burn down. Ensuring we are delivering for our clients against the statement of work, and raising risks and issues internally to the Methods Digital management team when needed. Your responsibilities as a line manager within the Methods Digital Delivery Management Team: Helping create a welcoming, safe and inclusive team environment. Coaching more junior team members in Agile and Lean practices, and contributing to the wider cross-Methods delivery management community of practice. Providing line management for some more junior members of the team, including helping them manage issues that arise on client work, responding proportionately and supportively. In all your work, you will: Champion user needs and accessibility. Understand the GDS Service Manual and Service Standard and coach others to understand how it affects both their work, and the product Advocate for the use of agile methodologies, to design and develop services iteratively. Skills we are looking for Communication skills. You can mediate between people, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about risk and complexity. You are a fantastic and approachable listener, who the team can trust, who promotes a safe and respectful team ethos. Life-cycle perspective. You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle. Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise. Team Dynamics. You understand the psychology of a team and have strong mediation skills. You can coach an organisation on team dynamics and conflict resolution. Agile Delivery. You have considerable experience in using agile methodologies. We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set. This can be achieved by: working with our experienced teams; individual mentoring; and via formal training. Additional skills and behaviours Advocating for fully accessible and inclusive services Taking a proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work Taking a proactive approach to diversity, equity and inclusion internally and with clients Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ()
Oct 06, 2026
Full time
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Senior Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting junior and mid-level Delivery Managers in their career progression. You will be open to share your feedback and have a desire to learn / improve as part of your own development. You will have experience of working in a public sector environment, with a working knowledge of public sector standards and principles, such as the Service Standard. You will divide your time between: 1. Working as a 'hands on' Senior Delivery Manager for client projects, or across a client portfolio on multilple projects; 2. Supporting recruitment of both permanent and contract Delivery Managers for Methods; 3. Providing line management for Delivery Managers and junior / graduate Delivery Managers. 4. Supporting sales/pre-sales and bid processes. 5. Working with different stakeholder to agree SoWs and engaging with Methods account team as required. Making recommendations on team shape. Key to this role is delivering excellent client service, often overseeing a number of projects, at a portfolio level. You will also support the Lead Delivery Managers with creating a safe, welcoming and encouraging environment for our team of Permanent Delivery Managers,. Your responsibilities for delivering excellent client work will include: Often being the first point of contact for the client with the wider team. You will need to be credible and influential in liaising with clients, often working alongside a Product Owner / Manager from the client, and supporting them in their role. Applying strategic thinking to deliver best possible outcomes and manage stakeholder buy in. Facilitating agile delivery and transformation on client projects - acting as a servant-leader for multidisciplinary teams, helping them to plan their work, remove blockers, and report progress. Managing and communicating project risks, issues and dependencies. Upskill clients in agile methodologies. Supporting on managing project budgets and budget burn down. Ensuring we are delivering for our clients against the statement of work, and raising risks and issues internally to the Methods Digital management team when needed. Your responsibilities as a line manager within the Methods Digital Delivery Management Team: Helping create a welcoming, safe and inclusive team environment. Coaching more junior team members in Agile and Lean practices, and contributing to the wider cross-Methods delivery management community of practice. Providing line management for some more junior members of the team, including helping them manage issues that arise on client work, responding proportionately and supportively. In all your work, you will: Champion user needs and accessibility. Understand the GDS Service Manual and Service Standard and coach others to understand how it affects both their work, and the product Advocate for the use of agile methodologies, to design and develop services iteratively. Skills we are looking for Communication skills. You can mediate between people, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about risk and complexity. You are a fantastic and approachable listener, who the team can trust, who promotes a safe and respectful team ethos. Life-cycle perspective. You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle. Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise. Team Dynamics. You understand the psychology of a team and have strong mediation skills. You can coach an organisation on team dynamics and conflict resolution. Agile Delivery. You have considerable experience in using agile methodologies. We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set. This can be achieved by: working with our experienced teams; individual mentoring; and via formal training. Additional skills and behaviours Advocating for fully accessible and inclusive services Taking a proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work Taking a proactive approach to diversity, equity and inclusion internally and with clients Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ()
Senior Remediation Consultant We are seeking a versatile Remediation Consultant who thrives in being both hands on and as a manager. You will bridge the gap between technical delivery and commercial management, whilst overseeing bids, pricing upcoming works, and managing on-site teams of consultants and subcontractors click apply for full job details
Oct 06, 2026
Full time
Senior Remediation Consultant We are seeking a versatile Remediation Consultant who thrives in being both hands on and as a manager. You will bridge the gap between technical delivery and commercial management, whilst overseeing bids, pricing upcoming works, and managing on-site teams of consultants and subcontractors click apply for full job details
Methods Business and Digital Technology
Manchester, Lancashire
Methods Business and Digital Technology Limited is seeking a Senior Delivery Manager to lead outcome-focused digital delivery in the public sector and mentor junior Delivery Managers. The role combines hands-on project oversight with team development and cross-functional collaboration. You will also support recruitment, contribute to sales and bid processes, and ensure alignment with service standards and agile governance across client portfolios.
Oct 06, 2026
Full time
Methods Business and Digital Technology Limited is seeking a Senior Delivery Manager to lead outcome-focused digital delivery in the public sector and mentor junior Delivery Managers. The role combines hands-on project oversight with team development and cross-functional collaboration. You will also support recruitment, contribute to sales and bid processes, and ensure alignment with service standards and agile governance across client portfolios.
Bluebook Partners in London is seeking an experienced Bid Manager to own major civil engineering and RC structures tenders across London and the South East. You will lead the full bid lifecycle, coordinating with senior leadership, commercial and operations to deliver compelling, compliant bids worth £5m-£30m. The role offers excellent benefits, career progression and a collaborative team across high-profile projects.
Oct 06, 2026
Full time
Bluebook Partners in London is seeking an experienced Bid Manager to own major civil engineering and RC structures tenders across London and the South East. You will lead the full bid lifecycle, coordinating with senior leadership, commercial and operations to deliver compelling, compliant bids worth £5m-£30m. The role offers excellent benefits, career progression and a collaborative team across high-profile projects.
Future Business Operations Manager - UK/Europe Department: Future Business Employment Type: Full Time Location: United Kingdom Reporting To: Martin Bissuel Description Job Title: Future Business Operations Lead - UK/Europe Contract Type: Permanent Flexibility: At BMT, we believe people do their best work when they have the freedom to balance their professional and personal lives. We understand that everyone's circumstances are different, so we're always happy to discuss what flexibility might look like for you. While we can't guarantee every request, we will always listen and explore options that support both you and the needs of the role. Location: Flexible, with routine travel to BMT offices expected with Regional travel across UK & Europe as required. About BMT BMT is dedicated to solving some of the most important engineering challenges of our time. Our people use their technical excellence to deliver practical, meaningful solutions that make a real difference. We are committed to building a safer, more efficient, and more sustainable future. Diversity, equity, and inclusion are central to our mission, shaping our culture and supporting our purpose. Learn more about us at . Why Work for Us? Joining BMT means joining a company that invests in you. As an Employee Benefit Trust (EBT) organisation, we're independent and free from external shareholders - allowing us to reinvest in our people and make decisions that support long term success. You'll have access to a wide range of benefits that support your health, family life, financial wellbeing, and personal development, including: Private Medical Insurance (including family cover) Enhanced Pension 18 weeks' enhanced maternity pay (after 1 year's service) Family friendly policies Inclusive and supportive culture Annual Wellbeing Fund for hobbies and personal interests 26 days' annual leave plus bank holidays Holiday trading Retail and lifestyle discounts Professional subscriptions paid About The Role As Future Business Operations Lead, you will play a pivotal role in enabling disciplined, data-driven business development across BMT UK & Europe. Working within the Future Business team, you will be responsible for ensuring a robust and trusted pipeline of opportunities, providing the governance, reporting and operational support that underpins sustainable growth and informed decision-making. This role focuses on maintaining a single regional view of pipeline performance, opportunity progression and forecast accuracy, ensuring opportunities are consistently qualified, governed and tracked throughout the business development lifecycle. You will coordinate pipeline reviews, forecasting activities, capture governance and performance reporting, transforming sales and market data into actionable insight for regional leadership. Working closely with Business Development Managers, Programme teams, Capability leads, Commercial, Finance and Bidding colleagues, you will help create a joined up approach to opportunity management and growth planning. You will also champion CRM standards, data quality and reporting excellence, ensuring the business has confidence in the information used to make strategic decisions. Alongside pipeline governance, you will support sales enablement, campaign tracking, internal communications and knowledge management across the Future Business function. This is an excellent opportunity for an organised and analytically minded professional to help strengthen the operating systems, processes and governance that enable BMT to pursue the right opportunities and deliver sustainable business growth. About You You are a highly organised and detail-oriented professional with experience supporting business operations, business development, sales, commercial or bid activities within a fast-paced environment. You thrive on bringing structure, consistency and insight to complex processes, ensuring teams have the information, tools and governance needed to make informed decisions and drive growth. You will have experience coordinating pipelines, forecasts, reporting or customer-related data, with a strong appreciation for the importance of accuracy, data quality and operational discipline. Comfortable working with multiple stakeholders, you can effectively track actions, manage competing priorities and support regular review and reporting activities while maintaining attention to detail. A confident communicator, you build positive working relationships across a range of functions and can work collaboratively with business development, marketing, bidding, commercial and programme teams. You are proficient in Microsoft Excel and PowerPoint, using data and reporting to create clear, decision-ready insights and presentations. Ideally, you will have experience working with CRM systems, SharePoint and sales or business development operations processes, including pipeline governance, forecasting and performance reporting. Experience within defence, engineering, professional services, infrastructure or other complex B2B environments would be advantageous. Most importantly, you are proactive, analytical and resilient, with a continuous improvement mindset and a passion for helping teams operate effectively. You enjoy turning data into meaningful insight, improving ways of working and enabling business growth through strong governance, collaboration and operational excellence.
Oct 06, 2026
Full time
Future Business Operations Manager - UK/Europe Department: Future Business Employment Type: Full Time Location: United Kingdom Reporting To: Martin Bissuel Description Job Title: Future Business Operations Lead - UK/Europe Contract Type: Permanent Flexibility: At BMT, we believe people do their best work when they have the freedom to balance their professional and personal lives. We understand that everyone's circumstances are different, so we're always happy to discuss what flexibility might look like for you. While we can't guarantee every request, we will always listen and explore options that support both you and the needs of the role. Location: Flexible, with routine travel to BMT offices expected with Regional travel across UK & Europe as required. About BMT BMT is dedicated to solving some of the most important engineering challenges of our time. Our people use their technical excellence to deliver practical, meaningful solutions that make a real difference. We are committed to building a safer, more efficient, and more sustainable future. Diversity, equity, and inclusion are central to our mission, shaping our culture and supporting our purpose. Learn more about us at . Why Work for Us? Joining BMT means joining a company that invests in you. As an Employee Benefit Trust (EBT) organisation, we're independent and free from external shareholders - allowing us to reinvest in our people and make decisions that support long term success. You'll have access to a wide range of benefits that support your health, family life, financial wellbeing, and personal development, including: Private Medical Insurance (including family cover) Enhanced Pension 18 weeks' enhanced maternity pay (after 1 year's service) Family friendly policies Inclusive and supportive culture Annual Wellbeing Fund for hobbies and personal interests 26 days' annual leave plus bank holidays Holiday trading Retail and lifestyle discounts Professional subscriptions paid About The Role As Future Business Operations Lead, you will play a pivotal role in enabling disciplined, data-driven business development across BMT UK & Europe. Working within the Future Business team, you will be responsible for ensuring a robust and trusted pipeline of opportunities, providing the governance, reporting and operational support that underpins sustainable growth and informed decision-making. This role focuses on maintaining a single regional view of pipeline performance, opportunity progression and forecast accuracy, ensuring opportunities are consistently qualified, governed and tracked throughout the business development lifecycle. You will coordinate pipeline reviews, forecasting activities, capture governance and performance reporting, transforming sales and market data into actionable insight for regional leadership. Working closely with Business Development Managers, Programme teams, Capability leads, Commercial, Finance and Bidding colleagues, you will help create a joined up approach to opportunity management and growth planning. You will also champion CRM standards, data quality and reporting excellence, ensuring the business has confidence in the information used to make strategic decisions. Alongside pipeline governance, you will support sales enablement, campaign tracking, internal communications and knowledge management across the Future Business function. This is an excellent opportunity for an organised and analytically minded professional to help strengthen the operating systems, processes and governance that enable BMT to pursue the right opportunities and deliver sustainable business growth. About You You are a highly organised and detail-oriented professional with experience supporting business operations, business development, sales, commercial or bid activities within a fast-paced environment. You thrive on bringing structure, consistency and insight to complex processes, ensuring teams have the information, tools and governance needed to make informed decisions and drive growth. You will have experience coordinating pipelines, forecasts, reporting or customer-related data, with a strong appreciation for the importance of accuracy, data quality and operational discipline. Comfortable working with multiple stakeholders, you can effectively track actions, manage competing priorities and support regular review and reporting activities while maintaining attention to detail. A confident communicator, you build positive working relationships across a range of functions and can work collaboratively with business development, marketing, bidding, commercial and programme teams. You are proficient in Microsoft Excel and PowerPoint, using data and reporting to create clear, decision-ready insights and presentations. Ideally, you will have experience working with CRM systems, SharePoint and sales or business development operations processes, including pipeline governance, forecasting and performance reporting. Experience within defence, engineering, professional services, infrastructure or other complex B2B environments would be advantageous. Most importantly, you are proactive, analytical and resilient, with a continuous improvement mindset and a passion for helping teams operate effectively. You enjoy turning data into meaningful insight, improving ways of working and enabling business growth through strong governance, collaboration and operational excellence.
Gallagher is seeking an experienced Senior Bid Manager to join the Strategic Bid Management Team. You will own complex pursuits, drive winning strategies, and coordinate diverse stakeholders to deliver high-quality, differentiated client propositions. You'll partner with senior leaders and subject matter experts to shape opportunities, manage governance, and ensure compliant, timely submissions. A fast-paced environment awaits with significant visibility across Specialty business.
Oct 06, 2026
Full time
Gallagher is seeking an experienced Senior Bid Manager to join the Strategic Bid Management Team. You will own complex pursuits, drive winning strategies, and coordinate diverse stakeholders to deliver high-quality, differentiated client propositions. You'll partner with senior leaders and subject matter experts to shape opportunities, manage governance, and ensure compliant, timely submissions. A fast-paced environment awaits with significant visibility across Specialty business.
BID MANAGER _ PUBLIC SECTOR My Client are a growing company in their marketplace who provide temporary power, electrical and generator solutions across demanding live, operational and public sector environments. The business has built strong capacity through time critical event delivery and is now accelerating it's growth in capital projects, generator upgrades, maintenance and longer term technica click apply for full job details
Oct 06, 2026
Full time
BID MANAGER _ PUBLIC SECTOR My Client are a growing company in their marketplace who provide temporary power, electrical and generator solutions across demanding live, operational and public sector environments. The business has built strong capacity through time critical event delivery and is now accelerating it's growth in capital projects, generator upgrades, maintenance and longer term technica click apply for full job details
Advanced Resource Managers is seeking a Senior Engineer to provide technical leadership across the full project lifecycle for complex airport and airfield systems in the UK and internationally. The role focuses on design, bid support, installations, commissioning and handover. You will lead engineering teams, manage customer interfaces and drive best practice while ensuring compliance with ICAO, UK CAA, EASA, CDM, and H&S requirements.
Oct 06, 2026
Full time
Advanced Resource Managers is seeking a Senior Engineer to provide technical leadership across the full project lifecycle for complex airport and airfield systems in the UK and internationally. The role focuses on design, bid support, installations, commissioning and handover. You will lead engineering teams, manage customer interfaces and drive best practice while ensuring compliance with ICAO, UK CAA, EASA, CDM, and H&S requirements.
UK Hybrid Up to £90,000 + bonus & benefits I'm working with a major transformation consultancy that is continuing to invest heavily in its ServiceNow and HR transformation capability. They're looking for an experienced ServiceNow Project Manager to lead the delivery of complex HRSD and employee experience programmes for enterprise clients. This is not a PM role centred around chasing actions and updating project plans. You'll take genuine ownership of delivery, working closely with senior client stakeholders, HR leaders, architects, functional consultants and technical teams to take ServiceNow HR programmes from mobilisation through to successful implementation. You'll be responsible for keeping complex, multi-workstream programmes moving, providing structure and governance while also understanding enough about ServiceNow HRSD and HR transformation to challenge decisions, manage client expectations and contribute credibly to wider solution discussions. What you'll be doing Leading end-to-end delivery of ServiceNow HRSD and HR transformation programmes Owning project planning, governance, budgets, resourcing, reporting and delivery assurance Managing risks, issues, assumptions and dependencies across complex programmes Coordinating functional, technical, business and third-party teams Working directly with senior HR, technology and transformation stakeholders Leading steering meetings, project ceremonies, workshops and programme updates Managing scope, timelines, commercials and competing stakeholder priorities Supporting programme mobilisation and the transition from sales and solutioning into delivery Working alongside ServiceNow architects and consultants on high-level solution and design discussions Helping ensure new solutions are successfully adopted and embedded within the organisation Contributing to proposals, bids and the continued development of the wider ServiceNow practice What we're looking for You'll ideally already be operating as a ServiceNow Project Manager, Programme Manager or Delivery Lead within consulting or another complex enterprise environment. Most importantly, you'll have experience delivering ServiceNow HRSD or significant HR technology transformation programmes. Experience with large-scale or global HRSD/HRIS implementations would be particularly relevant. You should also bring: Strong end-to-end project and programme delivery experience Good knowledge of ServiceNow HRSD and the wider employee service landscape An understanding of HR operations and the employee lifecycle Experience managing budgets, governance, RAID, resources and delivery plansConfidence working directly with senior client stakeholders Experience across Agile, Waterfall or hybrid delivery environments The ability to bridge the gap between business, HR and technical teams Strong consulting, communication and stakeholder-management skillsServiceNow certifications such as CSA or CIS-HRSD, alongside Scrum, PRINCE2 or PMP qualifications, would be beneficial The opportunity You'll be joining an established consultancy with a growing ServiceNow capability and a strong pipeline of enterprise transformation work. The role offers plenty of visibility, the opportunity to lead sizeable HR transformation programmes and genuine scope to progress further into programme leadership and broader consulting roles. Package Up to £90,000 + bonus and extensive benefits, depending on experience. The role is hybrid and can be based from a number of UK office locations, with flexibility around home working alongside travel to client sites when programmes require it. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
Oct 06, 2026
Full time
UK Hybrid Up to £90,000 + bonus & benefits I'm working with a major transformation consultancy that is continuing to invest heavily in its ServiceNow and HR transformation capability. They're looking for an experienced ServiceNow Project Manager to lead the delivery of complex HRSD and employee experience programmes for enterprise clients. This is not a PM role centred around chasing actions and updating project plans. You'll take genuine ownership of delivery, working closely with senior client stakeholders, HR leaders, architects, functional consultants and technical teams to take ServiceNow HR programmes from mobilisation through to successful implementation. You'll be responsible for keeping complex, multi-workstream programmes moving, providing structure and governance while also understanding enough about ServiceNow HRSD and HR transformation to challenge decisions, manage client expectations and contribute credibly to wider solution discussions. What you'll be doing Leading end-to-end delivery of ServiceNow HRSD and HR transformation programmes Owning project planning, governance, budgets, resourcing, reporting and delivery assurance Managing risks, issues, assumptions and dependencies across complex programmes Coordinating functional, technical, business and third-party teams Working directly with senior HR, technology and transformation stakeholders Leading steering meetings, project ceremonies, workshops and programme updates Managing scope, timelines, commercials and competing stakeholder priorities Supporting programme mobilisation and the transition from sales and solutioning into delivery Working alongside ServiceNow architects and consultants on high-level solution and design discussions Helping ensure new solutions are successfully adopted and embedded within the organisation Contributing to proposals, bids and the continued development of the wider ServiceNow practice What we're looking for You'll ideally already be operating as a ServiceNow Project Manager, Programme Manager or Delivery Lead within consulting or another complex enterprise environment. Most importantly, you'll have experience delivering ServiceNow HRSD or significant HR technology transformation programmes. Experience with large-scale or global HRSD/HRIS implementations would be particularly relevant. You should also bring: Strong end-to-end project and programme delivery experience Good knowledge of ServiceNow HRSD and the wider employee service landscape An understanding of HR operations and the employee lifecycle Experience managing budgets, governance, RAID, resources and delivery plansConfidence working directly with senior client stakeholders Experience across Agile, Waterfall or hybrid delivery environments The ability to bridge the gap between business, HR and technical teams Strong consulting, communication and stakeholder-management skillsServiceNow certifications such as CSA or CIS-HRSD, alongside Scrum, PRINCE2 or PMP qualifications, would be beneficial The opportunity You'll be joining an established consultancy with a growing ServiceNow capability and a strong pipeline of enterprise transformation work. The role offers plenty of visibility, the opportunity to lead sizeable HR transformation programmes and genuine scope to progress further into programme leadership and broader consulting roles. Package Up to £90,000 + bonus and extensive benefits, depending on experience. The role is hybrid and can be based from a number of UK office locations, with flexibility around home working alongside travel to client sites when programmes require it. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Oct 06, 2026
Full time
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Oct 06, 2026
Full time
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About the job you're consideringAs a Datacentre, Infrastructure & Networks Solution Manager / Architect (Pre-Sales), you will be responsible for designing and articulating on-premise infrastructure as well as private and hybrid cloud infrastructure and networking solutions that address client needs while optimising for cost-effectiveness and competitiveness. You will apply your expertise in architecture and solution development, along with strong storytelling, presentation, and business communication skills, to create compelling and client-focused proposals.In this role, you will collaborate as part of cross-functional solution teams to develop cost effective and deliverable solutions from concept through to implementation, supporting both Managed Service (Transition and Run) and Project (Transformation) requirements.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleDesign with purpose: Create secure, scalable, and future-ready infrastructure and networking solutions tailored to each client's unique needs.Stay ahead: Maintain deep knowledge of infrastructure technologies-compute, storage, networking, and virtualisation-and how they can be applied creatively to achieve client outcomes.Engage and inspire: Build trusted relationships with clients, listen actively to their challenges, and clearly communicate how your solutions bring value.Craft compelling proposals: Contribute to high-quality bids with clear technical documentation, architecture visuals, and cost models that reflect both innovation and practicality.Champion compliance: Ensure all solutions meet UK government regulations and security standards, including GDPR and NCSC guidelines.Collaborate across teams: Work closely with sales, delivery, and engineering colleagues to ensure smooth transitions from design to implementation.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceProven experience designing infrastructure and networking solutions, including virtualisation and software-defined technologies.A strong track record of contributing to pre-sales proposals, with clear, engaging technical documentation and cost modelling.Confidence in engaging with clients and translating complex technical ideas into accessible, relatable language.A collaborative mindset and strong problem-solving skills-able to think creatively and work well with others to find the best solution.Excellent communication skills and a desire to contribute to a supportive, inclusive team culture.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real - what does it mean for you?Flexibility to work your wayYou will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Your wellbeingYou'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.Shape your pathYou will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Shared energyYou'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.Why should you consider Capgemini?Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
Oct 06, 2026
Full time
About the job you're consideringAs a Datacentre, Infrastructure & Networks Solution Manager / Architect (Pre-Sales), you will be responsible for designing and articulating on-premise infrastructure as well as private and hybrid cloud infrastructure and networking solutions that address client needs while optimising for cost-effectiveness and competitiveness. You will apply your expertise in architecture and solution development, along with strong storytelling, presentation, and business communication skills, to create compelling and client-focused proposals.In this role, you will collaborate as part of cross-functional solution teams to develop cost effective and deliverable solutions from concept through to implementation, supporting both Managed Service (Transition and Run) and Project (Transformation) requirements.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleDesign with purpose: Create secure, scalable, and future-ready infrastructure and networking solutions tailored to each client's unique needs.Stay ahead: Maintain deep knowledge of infrastructure technologies-compute, storage, networking, and virtualisation-and how they can be applied creatively to achieve client outcomes.Engage and inspire: Build trusted relationships with clients, listen actively to their challenges, and clearly communicate how your solutions bring value.Craft compelling proposals: Contribute to high-quality bids with clear technical documentation, architecture visuals, and cost models that reflect both innovation and practicality.Champion compliance: Ensure all solutions meet UK government regulations and security standards, including GDPR and NCSC guidelines.Collaborate across teams: Work closely with sales, delivery, and engineering colleagues to ensure smooth transitions from design to implementation.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceProven experience designing infrastructure and networking solutions, including virtualisation and software-defined technologies.A strong track record of contributing to pre-sales proposals, with clear, engaging technical documentation and cost modelling.Confidence in engaging with clients and translating complex technical ideas into accessible, relatable language.A collaborative mindset and strong problem-solving skills-able to think creatively and work well with others to find the best solution.Excellent communication skills and a desire to contribute to a supportive, inclusive team culture.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real - what does it mean for you?Flexibility to work your wayYou will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Your wellbeingYou'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.Shape your pathYou will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Shared energyYou'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.Why should you consider Capgemini?Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
VASCULAR ACCESS SPECIALIST LONDON & M4 CORRIDOR £70,000 + BONUS + CAR ALLOWANCE We're looking for an ambitious Vascular Access Specialist! This is an exciting opportunity for someone with either a strong clinical background in Vascular Access or proven commercial experience selling into the speciality. You'll inherit an established customer base to nurture, while actively developing new business across hospitals and NHS Trusts. The role is field based with a particular focus on London, the M4 corridor and surrounding hospitals. BENEFITS Not only does this role offer a great salary, and a 30% bonus scheme, it also comes with a monthly car allowance. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, healthcare and wellbeing package and a cycle to work scheme, and much more. RESPONSIBILITIES Promoting and selling products to customers Hunting new business through hospitals and trusts, predominantly targeting clinicians, but also working with procurement teams. Monitoring progress on performance, business plans, market trends and competitor productions to help drive improvement Proactively approaching new business leads, and persuading clients to close deals Developing and maintaining customer records and territory information, abiding by GDPR legislation Designing and implementing a Key Account Management strategy for your territory, to help drive performance Liaising with the National Sales Manager to meet targets Develop a network of Key Opinion Leaders to support business development and opportunities REQUIRED SKILLS & EXPERIENCE A strong clinical background within vascular access or significant sales experience within the speciality. A patient focussed approach. A full clean UK driving license. Excellent communication skills, both written and verbal. Good interpersonal skills, to build rapport with customers. Ability to self-motivate, to reach targets and shape the role. Excellent organisational and time management skills. We're particularly interested in individuals who are hungry, proactive and willing to give things a go. You don't necessarily need to have been selling Vascular Access products - if you have the right clinical foundation and the ambition to succeed, we'd love to hear from you.
Oct 06, 2026
Full time
VASCULAR ACCESS SPECIALIST LONDON & M4 CORRIDOR £70,000 + BONUS + CAR ALLOWANCE We're looking for an ambitious Vascular Access Specialist! This is an exciting opportunity for someone with either a strong clinical background in Vascular Access or proven commercial experience selling into the speciality. You'll inherit an established customer base to nurture, while actively developing new business across hospitals and NHS Trusts. The role is field based with a particular focus on London, the M4 corridor and surrounding hospitals. BENEFITS Not only does this role offer a great salary, and a 30% bonus scheme, it also comes with a monthly car allowance. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, healthcare and wellbeing package and a cycle to work scheme, and much more. RESPONSIBILITIES Promoting and selling products to customers Hunting new business through hospitals and trusts, predominantly targeting clinicians, but also working with procurement teams. Monitoring progress on performance, business plans, market trends and competitor productions to help drive improvement Proactively approaching new business leads, and persuading clients to close deals Developing and maintaining customer records and territory information, abiding by GDPR legislation Designing and implementing a Key Account Management strategy for your territory, to help drive performance Liaising with the National Sales Manager to meet targets Develop a network of Key Opinion Leaders to support business development and opportunities REQUIRED SKILLS & EXPERIENCE A strong clinical background within vascular access or significant sales experience within the speciality. A patient focussed approach. A full clean UK driving license. Excellent communication skills, both written and verbal. Good interpersonal skills, to build rapport with customers. Ability to self-motivate, to reach targets and shape the role. Excellent organisational and time management skills. We're particularly interested in individuals who are hungry, proactive and willing to give things a go. You don't necessarily need to have been selling Vascular Access products - if you have the right clinical foundation and the ambition to succeed, we'd love to hear from you.
ole Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Delivery Manager to be a key part of our Egham team, representing proAV, taking full responsibility for ensuring the successful delivery of contracted services to clients, meeting agreed SLAs, maintaining high levels of customer satisfaction, and driving continual service improvement. The role involves close collaboration with internal teams, suppliers, and clients to ensure service excellence, operational efficiency, and commercial success. This is an exciting opportunity for an exceptional, talented Service Delivery Manager to join an established operation to help shape the future of our customer success operations. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Service Operations & Performance: Oversee day-to-day service delivery for assigned client accounts, ensuring SLA and KPI compliance. Coordinate with helpdesk, VNOC, onsite engineers, and vendors to ensure timely resolution of service issues. Monitor ticket queues, escalation paths, and repeat incident trends to maintain proactive management. Leverage AI platforms and analyse data to identify trends. Produce and review regular service reports. Client Relationship Management: Act as the primary service contact for assigned clients, building strong relationships at operational and management levels. Lead regular service review meetings and QBRs, presenting performance data and improvement plans. Manage client expectations and communications during escalations or major incidents. Ensure the client's voice is represented internally, driving improvements that align with customer needs. Continuous Improvement & Innovation: Identify and drive Service Improvement Plans (SIPs) based on recurring issues, feedback, and performance data. Support lifecycle and asset management, including EOL/EOSL tracking and technology refresh planning. Collaborate with internal teams to embed lessons learned from projects into service operations. Champion the use of AI and automation to improve service responsiveness, reduce manual effort, and enhance insight generation. Contribute to process documentation, change control, and internal governance frameworks. Commercial & Administrative: Support contract renewals, add-on services, and change requests. Become familiar with proAV service catalogue. Ensure accurate reporting for service consumption, invoicing, and forecasting. Review and validate service asset and configuration data. Utilise AI-assisted reporting or dashboard tools to enhance visibility of service metrics and trends. Team Collaboration: Work closely with Service, Projects Engineering, and Account Management to ensure smooth transitions and aligned priorities. Support training, onboarding, and mentoring of new service team members. Encourage team adoption of AI-powered tools for ticket triage, report automation, and proactive monitoring. Champion a customer-focused, innovation-led culture across the service organisation. Work with Bid / Renewals team in preparation of contract renewals / service documentation & processes. Continuous improvement: Development of Service Catalogue. Collaboration with design teams to formulate end to end solutions. Review and advise on enhanced service deliverables. Support of commercial team in client tenders and interviews. Personnel Skills: Proven experience in Service Delivery. Excellent communication, stakeholder management, and presentation skills. Analytical and data-driven approach to performance and improvement tracking. Awareness of AI technologies in service management, analytics, and automation. Strong organisational and time management skills with attention to detail. Desirable Skills: Understanding of ITIL processes and service management frameworks. Experience managing enterprise clients or global service contracts. Familiarity with tools such as ServiceNow, Dynamics, or similar ticketing/CRM systems. Understanding of AV technologies (Crestron, Cisco, Logitech, Zoom, Microsoft Teams Rooms, etc.). Exposure to AI-enabled platforms (e.g., predictive maintenance tools, intelligent chatbots, analytics dashboards). Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Oct 06, 2026
Full time
ole Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Delivery Manager to be a key part of our Egham team, representing proAV, taking full responsibility for ensuring the successful delivery of contracted services to clients, meeting agreed SLAs, maintaining high levels of customer satisfaction, and driving continual service improvement. The role involves close collaboration with internal teams, suppliers, and clients to ensure service excellence, operational efficiency, and commercial success. This is an exciting opportunity for an exceptional, talented Service Delivery Manager to join an established operation to help shape the future of our customer success operations. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Service Operations & Performance: Oversee day-to-day service delivery for assigned client accounts, ensuring SLA and KPI compliance. Coordinate with helpdesk, VNOC, onsite engineers, and vendors to ensure timely resolution of service issues. Monitor ticket queues, escalation paths, and repeat incident trends to maintain proactive management. Leverage AI platforms and analyse data to identify trends. Produce and review regular service reports. Client Relationship Management: Act as the primary service contact for assigned clients, building strong relationships at operational and management levels. Lead regular service review meetings and QBRs, presenting performance data and improvement plans. Manage client expectations and communications during escalations or major incidents. Ensure the client's voice is represented internally, driving improvements that align with customer needs. Continuous Improvement & Innovation: Identify and drive Service Improvement Plans (SIPs) based on recurring issues, feedback, and performance data. Support lifecycle and asset management, including EOL/EOSL tracking and technology refresh planning. Collaborate with internal teams to embed lessons learned from projects into service operations. Champion the use of AI and automation to improve service responsiveness, reduce manual effort, and enhance insight generation. Contribute to process documentation, change control, and internal governance frameworks. Commercial & Administrative: Support contract renewals, add-on services, and change requests. Become familiar with proAV service catalogue. Ensure accurate reporting for service consumption, invoicing, and forecasting. Review and validate service asset and configuration data. Utilise AI-assisted reporting or dashboard tools to enhance visibility of service metrics and trends. Team Collaboration: Work closely with Service, Projects Engineering, and Account Management to ensure smooth transitions and aligned priorities. Support training, onboarding, and mentoring of new service team members. Encourage team adoption of AI-powered tools for ticket triage, report automation, and proactive monitoring. Champion a customer-focused, innovation-led culture across the service organisation. Work with Bid / Renewals team in preparation of contract renewals / service documentation & processes. Continuous improvement: Development of Service Catalogue. Collaboration with design teams to formulate end to end solutions. Review and advise on enhanced service deliverables. Support of commercial team in client tenders and interviews. Personnel Skills: Proven experience in Service Delivery. Excellent communication, stakeholder management, and presentation skills. Analytical and data-driven approach to performance and improvement tracking. Awareness of AI technologies in service management, analytics, and automation. Strong organisational and time management skills with attention to detail. Desirable Skills: Understanding of ITIL processes and service management frameworks. Experience managing enterprise clients or global service contracts. Familiarity with tools such as ServiceNow, Dynamics, or similar ticketing/CRM systems. Understanding of AV technologies (Crestron, Cisco, Logitech, Zoom, Microsoft Teams Rooms, etc.). Exposure to AI-enabled platforms (e.g., predictive maintenance tools, intelligent chatbots, analytics dashboards). Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 150 sales and logistics facilities in over 50 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is provided swiftly - no matter how big and complex the project. Doka employs more than 8,400 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years. Job Description Main duties and other tasks: Contract Management Assist in the preparation, review, negotiation, and execution of customer, supplier, and subcontractor contracts. Completing Pre-Qualification Questions, reviewing NDA, SLA, PSA and assisting in Tenders Support tender and bid processes by reviewing contractual terms and conditions. Support project managers and operational teams with contract interpretation and guidance. Preparing Applications for payment where applicable ( minimal) Evaluate contractual implications of project decisions and changes Maintaining qualifications such as Constructionline, Builders Profile, etc. Ensuring maintenance Contracts are in place. Improve Cost Control Customer & Supplier Monitoring Sheet - process for ongoing renewals and reviews. Assist with debt collection and legal action Manage claims from / againstcustomers and suppliers Support the wider team in the resolution of contractual claims and disputes Review, Update and manageT&Cs Ensure relevant documentation is managed appropriately. Control and Implement Doka T&Cs in everyday business (Doka2.0) Ensure adequate agreements and documentation is in place for Large Scale Projects (90k+ revenue) Participate in negotiation,discussions and development Compliance Ensure compliance with applicable laws, regulations, and company procedures. Monitor adherence to contractual obligations by all parties. Support internal and external audits relating to contract management and internal policies. Maintain local policies and procedures in Consense in line with Head Office policies. Ensure contract documentation is secure, up-to-date, and readily accessible. Build and maintain strong relationships with key stakeholders, including clients, suppliers, and industry partners. Ensure commercial governance and risk management compliance Drive continuous improvement in commercial processes Key Performance Indicators (KPIs) Contract compliance. Reduction in contractual and commercial risks. Successful management of claims and disputes. Timely contract execution and renewal. Customer and stakeholder satisfaction. Audit and regulatory compliance results. Qualifications Qualifications / Knowledge / Experience Bachelor's degree in Business Administration, Construction Management, or a related field. Strong understanding of commercial principles, contract management, and financial analysis. Excellent communication, and interpersonal skills. Ability to work effectively under pressure and manage multiple projects simultaneously. Proficiency in Microsoft Office Suite. Strong leadership and team management skills. Experience negotiating and managing high-value contracts. Experience within construction, engineering, manufacturing, facilities management, or infrastructure sectors preferred. Demonstrated experience managing subcontractor and client relationships Working Conditions Office-based three days a week. Occasional travel to other sites (Sheffield/Glasgow) and some customer site visits. Interaction with clients, subcontractors, legal advisors, and senior leadership. Full-time position. Additional Information What we offer: Attractive employee benefits Company Bonus Doka is an equal opportunities employer. The company is committed to equal employment opportunities and we base all our employment decisions on merit, job requirements and business needs. All candidates must have the Right to Work in the UK.
Oct 06, 2026
Full time
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 150 sales and logistics facilities in over 50 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is provided swiftly - no matter how big and complex the project. Doka employs more than 8,400 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years. Job Description Main duties and other tasks: Contract Management Assist in the preparation, review, negotiation, and execution of customer, supplier, and subcontractor contracts. Completing Pre-Qualification Questions, reviewing NDA, SLA, PSA and assisting in Tenders Support tender and bid processes by reviewing contractual terms and conditions. Support project managers and operational teams with contract interpretation and guidance. Preparing Applications for payment where applicable ( minimal) Evaluate contractual implications of project decisions and changes Maintaining qualifications such as Constructionline, Builders Profile, etc. Ensuring maintenance Contracts are in place. Improve Cost Control Customer & Supplier Monitoring Sheet - process for ongoing renewals and reviews. Assist with debt collection and legal action Manage claims from / againstcustomers and suppliers Support the wider team in the resolution of contractual claims and disputes Review, Update and manageT&Cs Ensure relevant documentation is managed appropriately. Control and Implement Doka T&Cs in everyday business (Doka2.0) Ensure adequate agreements and documentation is in place for Large Scale Projects (90k+ revenue) Participate in negotiation,discussions and development Compliance Ensure compliance with applicable laws, regulations, and company procedures. Monitor adherence to contractual obligations by all parties. Support internal and external audits relating to contract management and internal policies. Maintain local policies and procedures in Consense in line with Head Office policies. Ensure contract documentation is secure, up-to-date, and readily accessible. Build and maintain strong relationships with key stakeholders, including clients, suppliers, and industry partners. Ensure commercial governance and risk management compliance Drive continuous improvement in commercial processes Key Performance Indicators (KPIs) Contract compliance. Reduction in contractual and commercial risks. Successful management of claims and disputes. Timely contract execution and renewal. Customer and stakeholder satisfaction. Audit and regulatory compliance results. Qualifications Qualifications / Knowledge / Experience Bachelor's degree in Business Administration, Construction Management, or a related field. Strong understanding of commercial principles, contract management, and financial analysis. Excellent communication, and interpersonal skills. Ability to work effectively under pressure and manage multiple projects simultaneously. Proficiency in Microsoft Office Suite. Strong leadership and team management skills. Experience negotiating and managing high-value contracts. Experience within construction, engineering, manufacturing, facilities management, or infrastructure sectors preferred. Demonstrated experience managing subcontractor and client relationships Working Conditions Office-based three days a week. Occasional travel to other sites (Sheffield/Glasgow) and some customer site visits. Interaction with clients, subcontractors, legal advisors, and senior leadership. Full-time position. Additional Information What we offer: Attractive employee benefits Company Bonus Doka is an equal opportunities employer. The company is committed to equal employment opportunities and we base all our employment decisions on merit, job requirements and business needs. All candidates must have the Right to Work in the UK.
Category Executive Location: Hybrid - minimum 2 days in the office Salary: Up to 30,000 What You'll Be Doing Support category reviews and strategy , using data and insight to identify growth opportunities. Analyse category and product performance, competitors and customer needs. Use Excel (including Pivot Tables) and Power BI to manipulate, analyse and present data. Help optimise product ranges across different customer channels and sectors. Manage the Own Brand NPD and range-gap Bidflow process alongside Buying, QA and technical teams. Identify opportunities across Own Brand, Branded and Exclusive Brands . Work with customers and suppliers to understand market trends and product opportunities. Create and coordinate category collateral, including digital and printed content. Support category events, supplier engagement and industry/trade shows. What We're Looking For We're looking for someone who is: Analytical and commercially curious , with a genuine desire to understand what drives category performance. Confident working with data, Excel and ideally Power BI . Comfortable engaging with customers, suppliers and internal stakeholders . Highly organised, proactive and able to manage multiple projects and deadlines. A strong communicator who can influence and collaborate across teams. Passionate about food, products and consumer/customer trends . Previous foodservice, retail, FMCG or supplier-side experience would be highly beneficial. For the right person, there is a clear potential pathway towards a Category Manager role in the future. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Oct 06, 2026
Full time
Category Executive Location: Hybrid - minimum 2 days in the office Salary: Up to 30,000 What You'll Be Doing Support category reviews and strategy , using data and insight to identify growth opportunities. Analyse category and product performance, competitors and customer needs. Use Excel (including Pivot Tables) and Power BI to manipulate, analyse and present data. Help optimise product ranges across different customer channels and sectors. Manage the Own Brand NPD and range-gap Bidflow process alongside Buying, QA and technical teams. Identify opportunities across Own Brand, Branded and Exclusive Brands . Work with customers and suppliers to understand market trends and product opportunities. Create and coordinate category collateral, including digital and printed content. Support category events, supplier engagement and industry/trade shows. What We're Looking For We're looking for someone who is: Analytical and commercially curious , with a genuine desire to understand what drives category performance. Confident working with data, Excel and ideally Power BI . Comfortable engaging with customers, suppliers and internal stakeholders . Highly organised, proactive and able to manage multiple projects and deadlines. A strong communicator who can influence and collaborate across teams. Passionate about food, products and consumer/customer trends . Previous foodservice, retail, FMCG or supplier-side experience would be highly beneficial. For the right person, there is a clear potential pathway towards a Category Manager role in the future. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
.At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Your role:You will be working with the world's largest and most innovative Financial institutions to help them deliver on the upcoming market infrastructure transformation whether focussed on regulatory, technology or operations.You will have proven your delivery track record across Banking and be driven to build steady relationships across to provide value to our current and new clients.You will be ready for the challenge of helping to build a portfolio for the Invent brand, bringing your network and content credibility to bear. You will be typically partnering across one or more accounts. You will also be providing some thought leadership in key areas.As a Manager in the Invent Banking team, you'll help set the direction, driving forward the business, modelling our values and behaviours, and coaching and developing junior members of the team.Our people are flexible, and the scope of your role will vary with each project, in line with the breadth and depth of your experience. Our consultants are at the heart of delivering profitable outcomes in business and technology-oriented environments, working in a collaborative way with a broad range of clients to achieve their strategic goals.You will:-Support the management and growth of one or more accounts across the entire Invent offering portfolio.Pro-actively open new connections and bring the team with you to maximise impact on client.Work with leading companies developing, prioritising and delivering the banking institutions of the future.Design and lead streams of work whilst playing a role in Capgemini's growth through successful delivery, contributing to our offers and knowledge, as well as developing new business.Identify and analyse problems and issues that may affect the successful delivery and adoption of our proposed solutions into the business.Bring the right combination of style and substance, ensuring that the basics are right, whilst always focusing on we add value to our clients.Work collaboratively in cross-functional teams to drive continuous business performance improvementAs part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.Learning & development - Training to support your career development and the skills demand within the company, certifications etc.Your profile:You'll have deep Banking and hands-on Consulting experience and you'll have novel points of view regarding the future of the industry. Ideally, you will have covered more than one area within banking such as payments.You should have practitioner knowledge of banking and ideally broad cross asset class experience of products gained from industry roles (for example as product controller) and in addition one or more of the following:Experience implementing regulatory changes across Banking across the front/middle and back office in capacity of PM, analyst or change expert.Experience across consultancy or banking firm in retail banking, private banking, wholesale banking, investment banking, market infrastructure and financial technology.Knowledge of changes in financial services regulation.Understanding of 3 lines of defence and how data and controls are executed.Experience in developing and executing the technology roadmap in a banking environment (including views on digital/AI/Cloud/DLT and crypto).Hands-on experience of the quant model life cycle and an understanding of how it could be optimised.Knowledge and experience of ESG is highly advantageous.You'll also bring:Experience in people management and proven ability to nurture and develop individuals.Proven ability to be successful in a matrixed organisation and to enlist support and commitment from peers in developing, selling and delivering consulting solutions.Currently working in a major Consulting firm, and/or in industry but having a Consulting background.Experience of proposition building and delivery.Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be capable of generating consulting revenues.Need to know:At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.CSR:We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.About Capgemini:Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real.
Oct 06, 2026
Full time
.At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Your role:You will be working with the world's largest and most innovative Financial institutions to help them deliver on the upcoming market infrastructure transformation whether focussed on regulatory, technology or operations.You will have proven your delivery track record across Banking and be driven to build steady relationships across to provide value to our current and new clients.You will be ready for the challenge of helping to build a portfolio for the Invent brand, bringing your network and content credibility to bear. You will be typically partnering across one or more accounts. You will also be providing some thought leadership in key areas.As a Manager in the Invent Banking team, you'll help set the direction, driving forward the business, modelling our values and behaviours, and coaching and developing junior members of the team.Our people are flexible, and the scope of your role will vary with each project, in line with the breadth and depth of your experience. Our consultants are at the heart of delivering profitable outcomes in business and technology-oriented environments, working in a collaborative way with a broad range of clients to achieve their strategic goals.You will:-Support the management and growth of one or more accounts across the entire Invent offering portfolio.Pro-actively open new connections and bring the team with you to maximise impact on client.Work with leading companies developing, prioritising and delivering the banking institutions of the future.Design and lead streams of work whilst playing a role in Capgemini's growth through successful delivery, contributing to our offers and knowledge, as well as developing new business.Identify and analyse problems and issues that may affect the successful delivery and adoption of our proposed solutions into the business.Bring the right combination of style and substance, ensuring that the basics are right, whilst always focusing on we add value to our clients.Work collaboratively in cross-functional teams to drive continuous business performance improvementAs part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.Learning & development - Training to support your career development and the skills demand within the company, certifications etc.Your profile:You'll have deep Banking and hands-on Consulting experience and you'll have novel points of view regarding the future of the industry. Ideally, you will have covered more than one area within banking such as payments.You should have practitioner knowledge of banking and ideally broad cross asset class experience of products gained from industry roles (for example as product controller) and in addition one or more of the following:Experience implementing regulatory changes across Banking across the front/middle and back office in capacity of PM, analyst or change expert.Experience across consultancy or banking firm in retail banking, private banking, wholesale banking, investment banking, market infrastructure and financial technology.Knowledge of changes in financial services regulation.Understanding of 3 lines of defence and how data and controls are executed.Experience in developing and executing the technology roadmap in a banking environment (including views on digital/AI/Cloud/DLT and crypto).Hands-on experience of the quant model life cycle and an understanding of how it could be optimised.Knowledge and experience of ESG is highly advantageous.You'll also bring:Experience in people management and proven ability to nurture and develop individuals.Proven ability to be successful in a matrixed organisation and to enlist support and commitment from peers in developing, selling and delivering consulting solutions.Currently working in a major Consulting firm, and/or in industry but having a Consulting background.Experience of proposition building and delivery.Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be capable of generating consulting revenues.Need to know:At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.CSR:We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.About Capgemini:Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real.
Role Purpose A Senior Programme Manager to lead a critical and complex ISTAR Programme with the Ministry of Defence over a multi-year contract, reporting directly to the MD Digital Intelligence. The role would be a mentor among other Senior Programme Managers and add significant value from extensive experience in relevant domains. Fully responsible and accountable to understand and deliver the project/programme vision, objectives and benefits. Lead and motivate Project Managers within the programme to ensure they are embedding health and safety and providing safe practices of work. Ensuring teams are collaborating effectively and working towards the same goal to deliver the outputs and/or outcomes delivering on time, within scope and budget, also adhering to all security requirements. Accountable for overall project/programme performance throughout the lifecycle, including baseline management and delivering within budget ensuring the relevant governance and assurance is undertaken (in line with the BMS and PLF) to deliver successfully to our customers. Key Accountabilities Integrated Planning - Shaping and structuring the project/programme to accomplish the vision by ensuring the related projects are equipped with the appropriate Project Management Plans (PMPs) and have secured the relevant resources to deliver within scope, quality, time and budget. Ensure resource capacity planning is in place, manage and co ordinate dependencies to ensure issues are resolved early and ensure the programme benefits are identified and fully understood. Owning and defining the Programme Management Plan. Budget & Cost Control - Working closely with the Portfolio Office to ensure programme controls are in place and accurate and timely performance information is available. Understand the importance of proactively managing project/programme performance throughout the project lifecycle. Seek opportunities for cost savings and identify ways to minimise and mitigate the threat of cost increases. Driving delivery excellence for revenue, profit and cash collection. Risk & Issue Management - Proactively, identify and assess risks at assess risks at project/programme level, plan and implement responses to those risks and respond to issues that affect the project/programme. Record and monitor throughout the project lifecycle as per the BMS. Ensuring threats & opportunities are managed in accordance with best practice - overall accountable for using risk information to make informed decisions, escalating to senior leadership where appropriate. This may also include understanding wider business risks that may impact programme delivery. Ensuring that escalation routes are clear. Reviews - Evaluate the performance of projects within the programme to understand the current status of the RAG using performance reporting. Challenge, guide and support Project Managers to achieve successful delivery. Potentially managing by exception (depending on volume of projects). Programme Managers may also be required to act as the "Delegated Authority" on other programmes which they do not manage and be required to "Chair" programme reviews. Reporting progress / status of programme at internal/external reviews to the IDTLs (UK Only), Customer and/or Partner. Stakeholder Management - Fostering a collaborative approach. Engage, influence and collaborate with all stakeholders (internal, including Finance, Commercial, People, Enterprise Services, Portfolio Office, Technical & Supply Chain and external), ensuring on going commitment. Utilising communication management to exchange relevant and timely information to support successful delivery and inform decision making. Understand customer expectations and ensure we are aligned by building customer relations, listen, act, be reliable, responsive, provide assurance, care, avoid complacency, and seek customer feedback. Focus on customer needs, ensuring that the intended benefits are delivered for both the customer and QinetiQ, whilst identifying opportunities in line with strategic objectives. Commercial Management & Change Control - Lead pre and post contract discussions to shape project scope and collaboratively work with the Commercial function to understand QinetiQ's contractual rights and obligations. Set direction on commercial issues in order to minimise contractual risk and optimise financial reward. Understand project scope, taking action relating to change control internally (project performance) and externally to manage customer changes. Quality Management - Work closely with the relevant Technical Leads. Ensure that project/programme outputs are delivered in accordance with the defined scope and contractual requirements, meet stakeholder expectations and are fit for purpose. Creating an overall Quality Management Plan (QMP) if applicable and ensuring the programme is compliant with internal processes, standards and regulations stipulated in the contract. Requirements Management - Capture, assess and justify stakeholders wants and needs to satisfy the identified programme needs and benefits. Assurance - Attend Decision Point reviews and undertake a Delegated Authority role. Assure other projects/programmes within delegation. Business Development & On Contract Growth - Build and strengthen customer relationships in order to extend existing work (on contract growth) or bring in new sales opportunities. Seek to understand customer needs and requirements and triage these effectively through Decision Point governance. Support bidding activities, including planning, estimating and writing, as required. Programme Recovery - Support programmes of concern to establish a recovery plan. This may include a baselining activity. Responsible and accountable for leading and delivery of high complexity projects and programmes. QinetiQ values and behaviours must be acted upon at all times. Act in a professional manner with internal/external stakeholders. This involves and not limited to; communication, taking credible action, positive attitude and supporting others. Is an accountable leader who sets the tone for delivery and team discipline, taking responsibility for outcomes and activities. Drives change management using integrative thinking across the programme and business by being a visible role model for setting high standards and hold others to account. Inspires others to enable a high performance culture. Thinks beyond programme boundaries to benefits and impacts. Experience / Qualifications & Key Capabilities / Knowledge APM PMQ, ChPP, PMI PgMP or AIPM CPPD, Managing Successful Programmes (MSP) Foundation & Practitioner or demonstrate working towards equivalent certification from accredited body. Recognised expert in job area typically obtained through advanced education and work experience. Called on by senior leaders for advice and guidance across the business. Applies detailed/in depth knowledge of programme management, understanding the full project lifecycle. Plans and manages programmes and/or processes, working independently with no supervision. Providing guidance and advice to others. Problems faced are difficult and complex. Strong analytical and problem solving attributes. Has detailed/in depth knowledge of lifecycles and recognised as an expert. Has typical years' experience of working within project teams and leading programmes. Implementing and refining strategies and plans within their area of focus independently whilst collaborating with other relevant stakeholders. Actively engages with development of new processes, standards or plans that will impact on the achievement of functional results. Coaching, reviewing and delegating work to lower level professionals. Mentors' community, supervises and functionally manages lower level professionals. Has extensive experience of using project management tools such as Microsoft Project, SAP and/or Oracle. Very strong time management and organisational skills. Thrives in a collaborative, fast paced and goal driven environment. Candidate must have the ability and willingness for MOD DV clearance. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Competitive holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme . click apply for full job details
Oct 06, 2026
Full time
Role Purpose A Senior Programme Manager to lead a critical and complex ISTAR Programme with the Ministry of Defence over a multi-year contract, reporting directly to the MD Digital Intelligence. The role would be a mentor among other Senior Programme Managers and add significant value from extensive experience in relevant domains. Fully responsible and accountable to understand and deliver the project/programme vision, objectives and benefits. Lead and motivate Project Managers within the programme to ensure they are embedding health and safety and providing safe practices of work. Ensuring teams are collaborating effectively and working towards the same goal to deliver the outputs and/or outcomes delivering on time, within scope and budget, also adhering to all security requirements. Accountable for overall project/programme performance throughout the lifecycle, including baseline management and delivering within budget ensuring the relevant governance and assurance is undertaken (in line with the BMS and PLF) to deliver successfully to our customers. Key Accountabilities Integrated Planning - Shaping and structuring the project/programme to accomplish the vision by ensuring the related projects are equipped with the appropriate Project Management Plans (PMPs) and have secured the relevant resources to deliver within scope, quality, time and budget. Ensure resource capacity planning is in place, manage and co ordinate dependencies to ensure issues are resolved early and ensure the programme benefits are identified and fully understood. Owning and defining the Programme Management Plan. Budget & Cost Control - Working closely with the Portfolio Office to ensure programme controls are in place and accurate and timely performance information is available. Understand the importance of proactively managing project/programme performance throughout the project lifecycle. Seek opportunities for cost savings and identify ways to minimise and mitigate the threat of cost increases. Driving delivery excellence for revenue, profit and cash collection. Risk & Issue Management - Proactively, identify and assess risks at assess risks at project/programme level, plan and implement responses to those risks and respond to issues that affect the project/programme. Record and monitor throughout the project lifecycle as per the BMS. Ensuring threats & opportunities are managed in accordance with best practice - overall accountable for using risk information to make informed decisions, escalating to senior leadership where appropriate. This may also include understanding wider business risks that may impact programme delivery. Ensuring that escalation routes are clear. Reviews - Evaluate the performance of projects within the programme to understand the current status of the RAG using performance reporting. Challenge, guide and support Project Managers to achieve successful delivery. Potentially managing by exception (depending on volume of projects). Programme Managers may also be required to act as the "Delegated Authority" on other programmes which they do not manage and be required to "Chair" programme reviews. Reporting progress / status of programme at internal/external reviews to the IDTLs (UK Only), Customer and/or Partner. Stakeholder Management - Fostering a collaborative approach. Engage, influence and collaborate with all stakeholders (internal, including Finance, Commercial, People, Enterprise Services, Portfolio Office, Technical & Supply Chain and external), ensuring on going commitment. Utilising communication management to exchange relevant and timely information to support successful delivery and inform decision making. Understand customer expectations and ensure we are aligned by building customer relations, listen, act, be reliable, responsive, provide assurance, care, avoid complacency, and seek customer feedback. Focus on customer needs, ensuring that the intended benefits are delivered for both the customer and QinetiQ, whilst identifying opportunities in line with strategic objectives. Commercial Management & Change Control - Lead pre and post contract discussions to shape project scope and collaboratively work with the Commercial function to understand QinetiQ's contractual rights and obligations. Set direction on commercial issues in order to minimise contractual risk and optimise financial reward. Understand project scope, taking action relating to change control internally (project performance) and externally to manage customer changes. Quality Management - Work closely with the relevant Technical Leads. Ensure that project/programme outputs are delivered in accordance with the defined scope and contractual requirements, meet stakeholder expectations and are fit for purpose. Creating an overall Quality Management Plan (QMP) if applicable and ensuring the programme is compliant with internal processes, standards and regulations stipulated in the contract. Requirements Management - Capture, assess and justify stakeholders wants and needs to satisfy the identified programme needs and benefits. Assurance - Attend Decision Point reviews and undertake a Delegated Authority role. Assure other projects/programmes within delegation. Business Development & On Contract Growth - Build and strengthen customer relationships in order to extend existing work (on contract growth) or bring in new sales opportunities. Seek to understand customer needs and requirements and triage these effectively through Decision Point governance. Support bidding activities, including planning, estimating and writing, as required. Programme Recovery - Support programmes of concern to establish a recovery plan. This may include a baselining activity. Responsible and accountable for leading and delivery of high complexity projects and programmes. QinetiQ values and behaviours must be acted upon at all times. Act in a professional manner with internal/external stakeholders. This involves and not limited to; communication, taking credible action, positive attitude and supporting others. Is an accountable leader who sets the tone for delivery and team discipline, taking responsibility for outcomes and activities. Drives change management using integrative thinking across the programme and business by being a visible role model for setting high standards and hold others to account. Inspires others to enable a high performance culture. Thinks beyond programme boundaries to benefits and impacts. Experience / Qualifications & Key Capabilities / Knowledge APM PMQ, ChPP, PMI PgMP or AIPM CPPD, Managing Successful Programmes (MSP) Foundation & Practitioner or demonstrate working towards equivalent certification from accredited body. Recognised expert in job area typically obtained through advanced education and work experience. Called on by senior leaders for advice and guidance across the business. Applies detailed/in depth knowledge of programme management, understanding the full project lifecycle. Plans and manages programmes and/or processes, working independently with no supervision. Providing guidance and advice to others. Problems faced are difficult and complex. Strong analytical and problem solving attributes. Has detailed/in depth knowledge of lifecycles and recognised as an expert. Has typical years' experience of working within project teams and leading programmes. Implementing and refining strategies and plans within their area of focus independently whilst collaborating with other relevant stakeholders. Actively engages with development of new processes, standards or plans that will impact on the achievement of functional results. Coaching, reviewing and delegating work to lower level professionals. Mentors' community, supervises and functionally manages lower level professionals. Has extensive experience of using project management tools such as Microsoft Project, SAP and/or Oracle. Very strong time management and organisational skills. Thrives in a collaborative, fast paced and goal driven environment. Candidate must have the ability and willingness for MOD DV clearance. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Competitive holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme . click apply for full job details
Location: Ideally Midlands, London or Bristol, with a minimum of two days per week at a Make UK location and regular travel Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities The Manufacturers' Organisation Make UK At Make UK, we represent and champion the interests of UK manufacturing, supporting businesses through a broad range of commercial services, expertise and partnerships. We're now looking for an exceptional Commercial Director to join our Executive Board and lead the next phase of our commercial growth. This is a high-profile leadership role with real scope to make an impact. You'll be responsible for shaping and delivering Make UK's commercial growth strategy, bringing together Business Development, Key Accounts and Marketing, while working closely with leaders across our HR & Legal, HR Consultancy, Environment, Health & Safety, Membership, Partnerships & Events and wider Make Group businesses. We want to build a more commercially confident, collaborative and client-focused organisation - breaking down silos, strengthening relationships, creating more opportunities to cross-sell and ensuring our clients experience the full value of Make UK. Responsibilities The role Reporting to theChief Financial Officerand sitting on the Executive Board, you'll provide strategic commercial leadership while remaining close to the day-to-day realities of business development and client relationships. You'll lead ourKey Account Directors, Key Account Managers and Business Development teams, creating a consistent and disciplined approach to pipeline development, account management and growth. Alongside this, you'll provide strategic leadership to Marketing, ensuring campaigns, events, thought leadership and digital activity are closely aligned to our commercial priorities. You'll work across the organisation to encourage collaboration, create stronger internal referral routes and ensure our teams are confident in identifying opportunities and having meaningful commercial conversations with clients. Develop and deliver Make UK'scommercial growth strategyacross our commercial businesses. Lead and develop the Business Development and Key Account functions, driving accountability, focus and commercial discipline. Develop strategic account management and pipeline growth, increasing retention, cross selling and client value. Lead the Marketing function and align its activity with wider commercial objectives. Work closely with Business Unit Heads to identify and develop new growth opportunities. Build a more commercially aware and BD-confident culture across Make UK. Break down organisational silos and create a genuinelyOne Teamapproach to client development. Build strong relationships with senior clients, prospects and strategic partners. Support major bids, pitches and strategic account opportunities. Represent Make UK externally through networking, events, speaking opportunities and thought leadership. Introduce meaningful commercial reporting, KPIs and measurement frameworks. Work closely with Finance to strengthen forecasting and revenue visibility. Coach and influence colleagues at all levels, helping develop stronger relationship building and client engagement skills. Requirements About you We're looking for an experienced commercial leader who combinesstrategic thinking with a hands on approach. You'll have a strong track record of leading commercial, business development or client relationship teams and will be comfortable operating at Executive Board level while remaining close to clients, teams and opportunities. You'll ideally bring experience within thelegal, HR, employment, advisory or professional services environment, with a strong understanding of relationship led B2B services. Crucially, you'll also havein house experience within a corporate or blue chip organisationand understand how to influence key accounts, embed best practice and build commercial capability internally. You'll have be credible, visible and approachable, with the ability to influence senior leaders and operational teams alike. Collaborative and relationship led Commercially curious Strategic but practical Visible and approachable Solutions focused Proactive and accountable Comfortable challenging the status quo Passionate about innovation and continuous improvement Why Make UK? This is an opportunity to join theExecutive Board of a high profile organisation at the heart of UK manufacturingand play a significant role in shaping how we grow and engage with our clients. You'll have the opportunity to influence commercial strategy across a diverse portfolio of services, work alongside experienced leaders across the organisation and make a tangible difference to our commercial performance and culture. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration Bio Make UK is a leading advocate for UK manufacturers, championing growth, innovation, and resilience in the sector. With a history spanning over 130 years, the organisation has supported businesses of all sizes, from ambitious start-ups to global industry leaders.Through campaigning, sector expertise, and a comprehensive range of business services, Make UK helps manufacturers navigate challenges and seize opportunities. Its extensive network fosters collaboration across regional and national communities, enabling businesses to share knowledge and drive industry progress.Make UK provides deep expertise in critical areas such as skills development, policy advocacy, and compliance. Its renowned apprenticeship training programs equip the next generation with the skills needed to support the sector's future.Committed to shaping the landscape of UK manufacturing, Make UK continues to influence policy, support innovation, and empower businesses to thrive in an evolving industrial environment.
Oct 06, 2026
Full time
Location: Ideally Midlands, London or Bristol, with a minimum of two days per week at a Make UK location and regular travel Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities The Manufacturers' Organisation Make UK At Make UK, we represent and champion the interests of UK manufacturing, supporting businesses through a broad range of commercial services, expertise and partnerships. We're now looking for an exceptional Commercial Director to join our Executive Board and lead the next phase of our commercial growth. This is a high-profile leadership role with real scope to make an impact. You'll be responsible for shaping and delivering Make UK's commercial growth strategy, bringing together Business Development, Key Accounts and Marketing, while working closely with leaders across our HR & Legal, HR Consultancy, Environment, Health & Safety, Membership, Partnerships & Events and wider Make Group businesses. We want to build a more commercially confident, collaborative and client-focused organisation - breaking down silos, strengthening relationships, creating more opportunities to cross-sell and ensuring our clients experience the full value of Make UK. Responsibilities The role Reporting to theChief Financial Officerand sitting on the Executive Board, you'll provide strategic commercial leadership while remaining close to the day-to-day realities of business development and client relationships. You'll lead ourKey Account Directors, Key Account Managers and Business Development teams, creating a consistent and disciplined approach to pipeline development, account management and growth. Alongside this, you'll provide strategic leadership to Marketing, ensuring campaigns, events, thought leadership and digital activity are closely aligned to our commercial priorities. You'll work across the organisation to encourage collaboration, create stronger internal referral routes and ensure our teams are confident in identifying opportunities and having meaningful commercial conversations with clients. Develop and deliver Make UK'scommercial growth strategyacross our commercial businesses. Lead and develop the Business Development and Key Account functions, driving accountability, focus and commercial discipline. Develop strategic account management and pipeline growth, increasing retention, cross selling and client value. Lead the Marketing function and align its activity with wider commercial objectives. Work closely with Business Unit Heads to identify and develop new growth opportunities. Build a more commercially aware and BD-confident culture across Make UK. Break down organisational silos and create a genuinelyOne Teamapproach to client development. Build strong relationships with senior clients, prospects and strategic partners. Support major bids, pitches and strategic account opportunities. Represent Make UK externally through networking, events, speaking opportunities and thought leadership. Introduce meaningful commercial reporting, KPIs and measurement frameworks. Work closely with Finance to strengthen forecasting and revenue visibility. Coach and influence colleagues at all levels, helping develop stronger relationship building and client engagement skills. Requirements About you We're looking for an experienced commercial leader who combinesstrategic thinking with a hands on approach. You'll have a strong track record of leading commercial, business development or client relationship teams and will be comfortable operating at Executive Board level while remaining close to clients, teams and opportunities. You'll ideally bring experience within thelegal, HR, employment, advisory or professional services environment, with a strong understanding of relationship led B2B services. Crucially, you'll also havein house experience within a corporate or blue chip organisationand understand how to influence key accounts, embed best practice and build commercial capability internally. You'll have be credible, visible and approachable, with the ability to influence senior leaders and operational teams alike. Collaborative and relationship led Commercially curious Strategic but practical Visible and approachable Solutions focused Proactive and accountable Comfortable challenging the status quo Passionate about innovation and continuous improvement Why Make UK? This is an opportunity to join theExecutive Board of a high profile organisation at the heart of UK manufacturingand play a significant role in shaping how we grow and engage with our clients. You'll have the opportunity to influence commercial strategy across a diverse portfolio of services, work alongside experienced leaders across the organisation and make a tangible difference to our commercial performance and culture. With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration Bio Make UK is a leading advocate for UK manufacturers, championing growth, innovation, and resilience in the sector. With a history spanning over 130 years, the organisation has supported businesses of all sizes, from ambitious start-ups to global industry leaders.Through campaigning, sector expertise, and a comprehensive range of business services, Make UK helps manufacturers navigate challenges and seize opportunities. Its extensive network fosters collaboration across regional and national communities, enabling businesses to share knowledge and drive industry progress.Make UK provides deep expertise in critical areas such as skills development, policy advocacy, and compliance. Its renowned apprenticeship training programs equip the next generation with the skills needed to support the sector's future.Committed to shaping the landscape of UK manufacturing, Make UK continues to influence policy, support innovation, and empower businesses to thrive in an evolving industrial environment.
