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service desk manager
Service Desk Ops Manager
Hackajob Ltd Farnborough, Hampshire
Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment click apply for full job details
Jul 28, 2026
Full time
Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment click apply for full job details
HP4 Recruitment Ltd
Service Desk Manager
HP4 Recruitment Ltd Egham, Surrey
Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre click apply for full job details
Jul 28, 2026
Full time
Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre click apply for full job details
Front Desk Manager Corporate Guest Services
Compass UK & Ireland
Front Desk Manager - Corporate Guest Services Prestigious Global Client Central London Salary: £45,000 + performance-based bonus Hours: 40 per week, Monday-Friday (with flexibility) Contract: Full-time, Permanent Lead from the front click apply for full job details
Jul 28, 2026
Full time
Front Desk Manager - Corporate Guest Services Prestigious Global Client Central London Salary: £45,000 + performance-based bonus Hours: 40 per week, Monday-Friday (with flexibility) Contract: Full-time, Permanent Lead from the front click apply for full job details
Service Desk Analyst
ed Resourcing Ltd York, Yorkshire
IT Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software and user access issues. Deliver an excellent customer experience with every interaction. Systems & Device Support Configure laptops, desktops and mobile devices. Create and manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help deliver technical improvements across the business. Build technical knowledge through hands-on project work. Team Collaboration & Development Work closely with the IT Operations Manager and wider IT team. Contribute to documentation and knowledge sharing. Continuously develop your technical skills across infrastructure and cloud technologies. What we're looking for We're looking for someone who is passionate about technology, enjoys helping people and wants to build a long-term career in IT. Essential skills and experience Experience providing 1st and 2nd Line IT Support. Strong Microsoft Windows troubleshooting skills across endpoints and servers. Good understanding of Microsoft 365. Basic networking knowledge. Exposure to Azure, Intune and Microsoft Defender for Endpoint. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise workload in a fast-paced environment. Positive attitude with a genuine desire to learn and develop. You'll stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. Delivering a great user experience. Providing accurate, consistent technical support. Contributing to successful IT projects. Continuously developing your technical knowledge and capability. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. Opportunity to join a growing business investing heavily in technology and transformation. Why join us? This is a fantastic opportunity to join a growing business where IT is at the heart of transformation. You'll gain exposure to modern technologies, work on exciting projects, learn from experienced colleagues and have genuine opportunities to progress your career. If you're passionate about technology, enjoy solving problems and want to develop into a well-rounded IT professional, we'd love to hear from you.
Jul 28, 2026
Full time
IT Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software and user access issues. Deliver an excellent customer experience with every interaction. Systems & Device Support Configure laptops, desktops and mobile devices. Create and manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help deliver technical improvements across the business. Build technical knowledge through hands-on project work. Team Collaboration & Development Work closely with the IT Operations Manager and wider IT team. Contribute to documentation and knowledge sharing. Continuously develop your technical skills across infrastructure and cloud technologies. What we're looking for We're looking for someone who is passionate about technology, enjoys helping people and wants to build a long-term career in IT. Essential skills and experience Experience providing 1st and 2nd Line IT Support. Strong Microsoft Windows troubleshooting skills across endpoints and servers. Good understanding of Microsoft 365. Basic networking knowledge. Exposure to Azure, Intune and Microsoft Defender for Endpoint. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise workload in a fast-paced environment. Positive attitude with a genuine desire to learn and develop. You'll stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. Delivering a great user experience. Providing accurate, consistent technical support. Contributing to successful IT projects. Continuously developing your technical knowledge and capability. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. Opportunity to join a growing business investing heavily in technology and transformation. Why join us? This is a fantastic opportunity to join a growing business where IT is at the heart of transformation. You'll gain exposure to modern technologies, work on exciting projects, learn from experienced colleagues and have genuine opportunities to progress your career. If you're passionate about technology, enjoy solving problems and want to develop into a well-rounded IT professional, we'd love to hear from you.
BMSL Group Ltd
Security Supervisor
BMSL Group Ltd Port Talbot, West Glamorgan
BMSL require an Security Supervisor (Construction Site) for an ongoing contract on a construction site in Port Talbot . Summary of role As a Security Officer you are responsible for protecting premises, assets and personnel as well as maintaining a secure and safe environment for visitors, staff and contractors. You need to always maintain a highly visible presence and prevent any illegal or inappropriate actions. In addition to playing an active role in incident response as instructed by Supervisors. Your goal is to detect, deter, protect, observe and report. Main responsibilities To manage a team of 6 other security officers, and to ensure all the below is in place. Provide a highly visible proactive security presence on all SRM area site gates, with emphasis on access and egress controls. To support the client and Wilson James teams during any emergencies on site. Monitor of Fire & Security alarm system panel with a weekly test of the fire alarm system. Weekly audits of welfare fire points-first aid units-defibs. To manage the enrolment of persons onto the facial recognition system. To operate internal / external security patrols on a regular basis ensuring familiarity of site layout, building and processes. Upkeep of key logbook and other administrative tasks pertaining to the security/reception desk and workload activities archiving daily paperwork, clear reporting writing, IT movement, records, etc Meet and greet visitors, staff in a professional and polite manner, advise and direct and support reception staff during sign in/out process and assist as requested by the Supervisor Detect and deter unauthorized activity throughout the SRM sites and report any suspicious persons immediately to the Supervisor. Perform reception duties as set out in assignment instructions. Perform logistical service duties as set out in assignment instructions. Be fully conversant with the layout of the site and be aware of threats and challenges faced by the site. Booking delivery vehicles on/off site using the Datascope tablets in the vehicle holding areas. Be fully conversant with emergency evacuation procedures. Location. Ensure fire routes and exits used by staff and visitors are clear from any obstructions and safe to use. Check and report any hazards identified to the WJ Project Manager. Report all incidents and unusual events to the WJ Project Manager. To prevent loss, damage and theft of assets by carrying out security as set out in assignment instructions. To ensure that your SIA Licence is always on display while at work. To efficiently respond to alarms as requested by the onsite supervisor. To play an integral role in any emergency including evacuation, dealing with antisocial behaviour, first aid incidents (or assistance to trained first aiders) Any additional reasonable duties requested by operational management. FIRE Raise the alarm via call point if you discover a fire in a building Ensure Emergency Services have been contacted Follow Local Response plans for Muster procedures and Emergency Services attending site. Other duties and responsibilities Work in accordance with: Wilson James policies, site procedures and training provided Wilson James core values: We are fair and honest in all our activities; We treat each other with dignity and respect; We are responsible for all our actions and accountable for their consequences; We have an environment that enables and supports effective communication; We will continuously develop safe systems of work to ensure no-one is placed at risk on our workplaces. Customer policies Carry out any other reasonable request as required by your Line Manager or the Customer Ensure work is carried out in accordance with site/department procedures and training provided. Comply with the WJ Health and Safety Policy, procedures and protocols always Ensure you have received the required training prior to commencing works Ensure that you are working in accordance with the safe system of works, as briefed by your Line Manager Ensure that you are fit for work prior to reporting for duty each day Report any health and safety concerns to your line manager Once Personal Protective Equipment (PPE) has been issued ensure that you always keep it serviceable and report any defects to your line manager Always ensure while at work you are wearing the correct PPE If you are operating machinery/plant/vehicles, you must operate safely in accordance with the instruction and training provided Always set a good example First Aider Health and Safety responsibilities All First Aiders must complete an accredited First Aid at Work training course and provide first aid in accordance with training provided and attend a refresher training course every 3 year - all First Aiders shall: Respond promptly to all requests for assistance Summon further help when necessary (emergency services) Look after the casualty until recovery has taken place or further medical assistance has arrived Report details of any treatment administered Ensure Wilson James Accident Report Book is completed Fire Marshall/ Warden Health and Safety responsibilities All Fire Marshalls / Wardens must complete an accredited Fire Marshall / Warden training course and Fire Marshall / Warden duties in accordance with training provided. Required skills & Experience Essential Deliver excellent customer service Basic IT Skills Demonstrate the ability to think and act quickly in emergencies or under pressure Have an ability to deliver succinct and clear verbal and written reports where necessary Maintain a high standard of personal presentation Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance to ensure team effectiveness and availability Able to demonstrate an ability to work as part of a team. Able to deal calmly and confidently with all demands from the public. An understanding of the principles of equality and diversity in relation to visitors needs. An interest in and commitment to the work of Wilson James for its clients Qualifications & Licences Essential SIA Door Supervisor Licence CSCS Card First Aid Fire Marshal Security Supervisor (Construction Site) will be required to undertake at no cost to you a pre-placement Drugs and Alcohol Test. If the above is of interest, please email your CV
Jul 27, 2026
Contractor
BMSL require an Security Supervisor (Construction Site) for an ongoing contract on a construction site in Port Talbot . Summary of role As a Security Officer you are responsible for protecting premises, assets and personnel as well as maintaining a secure and safe environment for visitors, staff and contractors. You need to always maintain a highly visible presence and prevent any illegal or inappropriate actions. In addition to playing an active role in incident response as instructed by Supervisors. Your goal is to detect, deter, protect, observe and report. Main responsibilities To manage a team of 6 other security officers, and to ensure all the below is in place. Provide a highly visible proactive security presence on all SRM area site gates, with emphasis on access and egress controls. To support the client and Wilson James teams during any emergencies on site. Monitor of Fire & Security alarm system panel with a weekly test of the fire alarm system. Weekly audits of welfare fire points-first aid units-defibs. To manage the enrolment of persons onto the facial recognition system. To operate internal / external security patrols on a regular basis ensuring familiarity of site layout, building and processes. Upkeep of key logbook and other administrative tasks pertaining to the security/reception desk and workload activities archiving daily paperwork, clear reporting writing, IT movement, records, etc Meet and greet visitors, staff in a professional and polite manner, advise and direct and support reception staff during sign in/out process and assist as requested by the Supervisor Detect and deter unauthorized activity throughout the SRM sites and report any suspicious persons immediately to the Supervisor. Perform reception duties as set out in assignment instructions. Perform logistical service duties as set out in assignment instructions. Be fully conversant with the layout of the site and be aware of threats and challenges faced by the site. Booking delivery vehicles on/off site using the Datascope tablets in the vehicle holding areas. Be fully conversant with emergency evacuation procedures. Location. Ensure fire routes and exits used by staff and visitors are clear from any obstructions and safe to use. Check and report any hazards identified to the WJ Project Manager. Report all incidents and unusual events to the WJ Project Manager. To prevent loss, damage and theft of assets by carrying out security as set out in assignment instructions. To ensure that your SIA Licence is always on display while at work. To efficiently respond to alarms as requested by the onsite supervisor. To play an integral role in any emergency including evacuation, dealing with antisocial behaviour, first aid incidents (or assistance to trained first aiders) Any additional reasonable duties requested by operational management. FIRE Raise the alarm via call point if you discover a fire in a building Ensure Emergency Services have been contacted Follow Local Response plans for Muster procedures and Emergency Services attending site. Other duties and responsibilities Work in accordance with: Wilson James policies, site procedures and training provided Wilson James core values: We are fair and honest in all our activities; We treat each other with dignity and respect; We are responsible for all our actions and accountable for their consequences; We have an environment that enables and supports effective communication; We will continuously develop safe systems of work to ensure no-one is placed at risk on our workplaces. Customer policies Carry out any other reasonable request as required by your Line Manager or the Customer Ensure work is carried out in accordance with site/department procedures and training provided. Comply with the WJ Health and Safety Policy, procedures and protocols always Ensure you have received the required training prior to commencing works Ensure that you are working in accordance with the safe system of works, as briefed by your Line Manager Ensure that you are fit for work prior to reporting for duty each day Report any health and safety concerns to your line manager Once Personal Protective Equipment (PPE) has been issued ensure that you always keep it serviceable and report any defects to your line manager Always ensure while at work you are wearing the correct PPE If you are operating machinery/plant/vehicles, you must operate safely in accordance with the instruction and training provided Always set a good example First Aider Health and Safety responsibilities All First Aiders must complete an accredited First Aid at Work training course and provide first aid in accordance with training provided and attend a refresher training course every 3 year - all First Aiders shall: Respond promptly to all requests for assistance Summon further help when necessary (emergency services) Look after the casualty until recovery has taken place or further medical assistance has arrived Report details of any treatment administered Ensure Wilson James Accident Report Book is completed Fire Marshall/ Warden Health and Safety responsibilities All Fire Marshalls / Wardens must complete an accredited Fire Marshall / Warden training course and Fire Marshall / Warden duties in accordance with training provided. Required skills & Experience Essential Deliver excellent customer service Basic IT Skills Demonstrate the ability to think and act quickly in emergencies or under pressure Have an ability to deliver succinct and clear verbal and written reports where necessary Maintain a high standard of personal presentation Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance to ensure team effectiveness and availability Able to demonstrate an ability to work as part of a team. Able to deal calmly and confidently with all demands from the public. An understanding of the principles of equality and diversity in relation to visitors needs. An interest in and commitment to the work of Wilson James for its clients Qualifications & Licences Essential SIA Door Supervisor Licence CSCS Card First Aid Fire Marshal Security Supervisor (Construction Site) will be required to undertake at no cost to you a pre-placement Drugs and Alcohol Test. If the above is of interest, please email your CV
Casual HGV Driver/Demonstrator
Horizon Platforms Ltd Wakefield, Yorkshire
Excellent 736 reviews on CASUAL HGV DRIVER/DEMONSTRATOR Job Title: Casual HGV Driver/Demonstrator Department: Transport Reporting to: Driver Team Leader Location: Head Office, Wakefield The Company At Horizon Platforms we are proud to be a leading provider of Rental Solutions, Powered Access equipment sales and training. Our customers work indoors at height, and require a fast, flexible, and safe service solution. Established in 2008, Horizon has a passion for providing outstanding customer service and plans to significantly grow the business. We genuinely value our people, so much so that in 2021 we took the decision to transition to employee ownership. So today, Horizon doesn't just have employees, it has co-owners! We are a down-to-earth organisation with an unwavering commitment towards being able to "Just Say Yes" to our customers' requests. Job Purpose As Casual Driver/Demonstrator, you will work with our Transport team on an ad-hoc basis in line with both our business demands and your own availability. This may include weekend working. You will be the main point of face-to-face contact with our customers when delivering and collecting Powered Access Platforms throughout the North of England. Always providing outstanding service, you will also demonstrate the safe and effective use of our equipment where our customers require it. Responsibilities Teamwork: Work closely with the Transport Planning, Hire Desk and Service teams to ensure an efficient and professional delivery service Provide holiday cover for colleagues as needed Work flexibly to support colleagues as required Positivity: Demonstrate the Company Values in everything you do Respect all colleagues and customers, being polite and courteous at all times Ownership: Deliver and collect Powered Access Platforms throughout the North of England Take responsibility for your own delivery schedule Ensure you work to Company health and safety guidelines at all times Ensure the safety and cleanliness of own vehicle, always notifying an appropriate manager where any issue is identified Consider both the environmental and financial impact of fuel consumption by always driving as efficiently as possible Complete all work required in accordance with the applicable regulations and directives - UK Driving Hours and Working Time Directive Act as main point of face-to-face contact with our customers Deliver a quality service, always striving to exceed expectations Maintain good communication with the Hire Desk, advising of any delays to ensure the customer is kept updated Demonstrate the use of equipment to customers on delivery, ensuring all questions are answered clearly and knowledgably Skills Required: Clean Class 2 Driving Licence essential Minimum 25 years of age to satisfy Company Fleet Insurance requirements Previous experience of loading, unloading and securing heavy plant would be an advantage Self-motivated with an ability to work autonomously and take responsibility Passionate and willing to provide exceptional levels of customer service Willing and able to overcome challenging situations An excellent communicator with people at any level within an organisation A flexible approach, with a willingness and ability to react positively to changing business demands Discover more about what life is like for co-owners at Horizon Platforms. We offer attractive rewards and benefits for all team members.
Jul 27, 2026
Full time
Excellent 736 reviews on CASUAL HGV DRIVER/DEMONSTRATOR Job Title: Casual HGV Driver/Demonstrator Department: Transport Reporting to: Driver Team Leader Location: Head Office, Wakefield The Company At Horizon Platforms we are proud to be a leading provider of Rental Solutions, Powered Access equipment sales and training. Our customers work indoors at height, and require a fast, flexible, and safe service solution. Established in 2008, Horizon has a passion for providing outstanding customer service and plans to significantly grow the business. We genuinely value our people, so much so that in 2021 we took the decision to transition to employee ownership. So today, Horizon doesn't just have employees, it has co-owners! We are a down-to-earth organisation with an unwavering commitment towards being able to "Just Say Yes" to our customers' requests. Job Purpose As Casual Driver/Demonstrator, you will work with our Transport team on an ad-hoc basis in line with both our business demands and your own availability. This may include weekend working. You will be the main point of face-to-face contact with our customers when delivering and collecting Powered Access Platforms throughout the North of England. Always providing outstanding service, you will also demonstrate the safe and effective use of our equipment where our customers require it. Responsibilities Teamwork: Work closely with the Transport Planning, Hire Desk and Service teams to ensure an efficient and professional delivery service Provide holiday cover for colleagues as needed Work flexibly to support colleagues as required Positivity: Demonstrate the Company Values in everything you do Respect all colleagues and customers, being polite and courteous at all times Ownership: Deliver and collect Powered Access Platforms throughout the North of England Take responsibility for your own delivery schedule Ensure you work to Company health and safety guidelines at all times Ensure the safety and cleanliness of own vehicle, always notifying an appropriate manager where any issue is identified Consider both the environmental and financial impact of fuel consumption by always driving as efficiently as possible Complete all work required in accordance with the applicable regulations and directives - UK Driving Hours and Working Time Directive Act as main point of face-to-face contact with our customers Deliver a quality service, always striving to exceed expectations Maintain good communication with the Hire Desk, advising of any delays to ensure the customer is kept updated Demonstrate the use of equipment to customers on delivery, ensuring all questions are answered clearly and knowledgably Skills Required: Clean Class 2 Driving Licence essential Minimum 25 years of age to satisfy Company Fleet Insurance requirements Previous experience of loading, unloading and securing heavy plant would be an advantage Self-motivated with an ability to work autonomously and take responsibility Passionate and willing to provide exceptional levels of customer service Willing and able to overcome challenging situations An excellent communicator with people at any level within an organisation A flexible approach, with a willingness and ability to react positively to changing business demands Discover more about what life is like for co-owners at Horizon Platforms. We offer attractive rewards and benefits for all team members.
Service Desk Analyst
Leidos Innovations UK Limited Huntingdon, Cambridgeshire
Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details
Jul 27, 2026
Full time
Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details
Customer Success Manager (Commercial, EMEA)
Iru
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will support a portfolio of commercial customers across EMEA, helping them achieve measurable success with our platform. You will act as a trusted partner, guiding customers to adopt and realize value from Iru's unified, AI-powered platform. This is a London-based hybrid role, with in-office collaboration Tuesday through Thursday. You will operate across multiple markets, balancing scale with regional nuance. Success in this role means driving retention and expansion across a high-volume portfolio while delivering a consistent and localized customer experience. What You'll Do Manage a high-volume portfolio of commercial customers across EMEA Drive onboarding, adoption, and retention at scale Develop repeatable, segment-based success strategies Deliver training sessions, webinars, and business reviews Monitor customer health and proactively address risks Identify expansion opportunities and partner with Sales Navigate regional differences across EMEA markets and stakeholders Collaborate cross-functionally to ensure customer success What You'll Bring 1-3+ years of customer-facing experience in SaaS or a high-growth company Experience managing a high-volume book of business Ability to operate across diverse markets and customer needs Strong communication and organizational skills Experience with tools like HubSpot, Zendesk, Jira, or similar Adaptability and a proactive, customer-first mindset Benefits & Perks Competitive salary Hybrid work environment (3 days in office per week) 100% private healthcare coverage reimbursement for individual and dependents HealthShield Cash Plan Nursery Salary Sacrifice Scheme Workplace Pension (Employer 4%/ Employee 5% of gross salary) 20 days PTO Equity for full-time employees Iru Wellness Week off first week in July Up to 16 weeks paid leave for new parents Paid Family and Medical Leave Modern Health - Mental Health Benefits - Individual and Dependents Fertility benefits Working Advantage Employee Discounts Gym membership In-office lunch stipend provided Exciting opportunities for career growth We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
Jul 27, 2026
Full time
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will support a portfolio of commercial customers across EMEA, helping them achieve measurable success with our platform. You will act as a trusted partner, guiding customers to adopt and realize value from Iru's unified, AI-powered platform. This is a London-based hybrid role, with in-office collaboration Tuesday through Thursday. You will operate across multiple markets, balancing scale with regional nuance. Success in this role means driving retention and expansion across a high-volume portfolio while delivering a consistent and localized customer experience. What You'll Do Manage a high-volume portfolio of commercial customers across EMEA Drive onboarding, adoption, and retention at scale Develop repeatable, segment-based success strategies Deliver training sessions, webinars, and business reviews Monitor customer health and proactively address risks Identify expansion opportunities and partner with Sales Navigate regional differences across EMEA markets and stakeholders Collaborate cross-functionally to ensure customer success What You'll Bring 1-3+ years of customer-facing experience in SaaS or a high-growth company Experience managing a high-volume book of business Ability to operate across diverse markets and customer needs Strong communication and organizational skills Experience with tools like HubSpot, Zendesk, Jira, or similar Adaptability and a proactive, customer-first mindset Benefits & Perks Competitive salary Hybrid work environment (3 days in office per week) 100% private healthcare coverage reimbursement for individual and dependents HealthShield Cash Plan Nursery Salary Sacrifice Scheme Workplace Pension (Employer 4%/ Employee 5% of gross salary) 20 days PTO Equity for full-time employees Iru Wellness Week off first week in July Up to 16 weeks paid leave for new parents Paid Family and Medical Leave Modern Health - Mental Health Benefits - Individual and Dependents Fertility benefits Working Advantage Employee Discounts Gym membership In-office lunch stipend provided Exciting opportunities for career growth We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
Randstad Construction & Property
Building Services Manager
Randstad Construction & Property Reading, Oxfordshire
We are working with a Tier 1 contractor based near Reading to recruit a new Building Services/Technical Manager for the business. The company are a national brand with an excellent reputation in their chosen marketplace and have excellent long term relationships with clients, subcontractors and the wider supply chain and have a forward thinking approach to staff engagement and there are opportunities to grow and develop your career with them. The regional office is based near Slough but the geographical area covers the M4 Corridor, Thames Valley and Oxfordshire and they target work in the education, public sector, retail, leisure and commercial marketplaces on negotiated and framework opportunities. Turnover for 2025 and 2026 has been secured. Current live projects include new build Higher Education, Primary Schools, Leisure and Retail developments, local authority schemes as well as NHS projects all won on a 2 stage process through a range of frameworks such as SCF, Pagabo and DFE and values are from 20 to 90 million. The role is to take full responsibility for the services packages across a range of the projects and you will be involved with the bid and estimating teams at preconstruction stage to look at the feasibility, programme times and buildability of the scheme. You will work with the design and commercial teams and subcontractors to establish best practice, price and procedure for the schemes and your input is essential to the successful delivery of the wider project. Upon contract award you will work with the wider site delivery team to oversee the services packages on site and help manage the subcontractors through the install process dealing with all related technical queries all the way through to commissioning and handover - this is a real opportunity to work cradle to grave on schemes and see your ideas and plans come to life on site. They are flexible on how and where you to choose to work and operate a hybrid model where you can work in the office, hotdesk at the nearest project, work on live sites or work from home if needed and take a grown up and pragmatic approach to how you work and look to find the best way for you to achieve your goals alongside a work/life balance. The role would ideally suit someone from a either a main contractor or specialist subcontractor with experience of both mechanical and electrical services and experience of precon and delivery would be an advantage. Ideally degree qualified but they are also keen to look at individuals who have worked their way up off the tools. This is fantastic opportunity to join a growing business who will value your opinion and listen to your expertise and in return offer you the chance to develop your career in whatever direction you want to take it so get in touch for a more detailed conversation. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 27, 2026
Full time
We are working with a Tier 1 contractor based near Reading to recruit a new Building Services/Technical Manager for the business. The company are a national brand with an excellent reputation in their chosen marketplace and have excellent long term relationships with clients, subcontractors and the wider supply chain and have a forward thinking approach to staff engagement and there are opportunities to grow and develop your career with them. The regional office is based near Slough but the geographical area covers the M4 Corridor, Thames Valley and Oxfordshire and they target work in the education, public sector, retail, leisure and commercial marketplaces on negotiated and framework opportunities. Turnover for 2025 and 2026 has been secured. Current live projects include new build Higher Education, Primary Schools, Leisure and Retail developments, local authority schemes as well as NHS projects all won on a 2 stage process through a range of frameworks such as SCF, Pagabo and DFE and values are from 20 to 90 million. The role is to take full responsibility for the services packages across a range of the projects and you will be involved with the bid and estimating teams at preconstruction stage to look at the feasibility, programme times and buildability of the scheme. You will work with the design and commercial teams and subcontractors to establish best practice, price and procedure for the schemes and your input is essential to the successful delivery of the wider project. Upon contract award you will work with the wider site delivery team to oversee the services packages on site and help manage the subcontractors through the install process dealing with all related technical queries all the way through to commissioning and handover - this is a real opportunity to work cradle to grave on schemes and see your ideas and plans come to life on site. They are flexible on how and where you to choose to work and operate a hybrid model where you can work in the office, hotdesk at the nearest project, work on live sites or work from home if needed and take a grown up and pragmatic approach to how you work and look to find the best way for you to achieve your goals alongside a work/life balance. The role would ideally suit someone from a either a main contractor or specialist subcontractor with experience of both mechanical and electrical services and experience of precon and delivery would be an advantage. Ideally degree qualified but they are also keen to look at individuals who have worked their way up off the tools. This is fantastic opportunity to join a growing business who will value your opinion and listen to your expertise and in return offer you the chance to develop your career in whatever direction you want to take it so get in touch for a more detailed conversation. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Building Services Manager
Randstad Construction & Property Flackwell Heath, Buckinghamshire
We are working with a Tier 1 contractor based near Reading to recruit a new Building Services/Technical Manager for the business. The company are a national brand with an excellent reputation in their chosen marketplace and have excellent long term relationships with clients, subcontractors and the wider supply chain and have a forward thinking approach to staff engagement and there are opportunities to grow and develop your career with them. The regional office is based near Reading but the geographical area covers the M4 Corridor, Thames Valley and Oxfordshire and they target work in the education, public sector, retail, leisure and commercial marketplaces on negotiated and framework opportunities. Turnover for 2025 and 2026 has been secured. Current live projects include new build Higher Education, Primary Schools, Leisure and Retail developments, local authority schemes as well as NHS projects all won on a 2 stage process through a range of frameworks such as SCF, Pagabo and DFE and values are from 20 to 90 million. The role is to take full responsibility for the services packages across a range of the projects and you will be involved with the bid and estimating teams at preconstruction stage to look at the feasibility, programme times and buildability of the scheme. You will work with the design and commercial teams and subcontractors to establish best practice, price and procedure for the schemes and your input is essential to the successful delivery of the wider project. Upon contract award you will work with the wider site delivery team to oversee the services packages on site and help manage the subcontractors through the install process dealing with all related technical queries all the way through to commissioning and handover - this is a real opportunity to work cradle to grave on schemes and see your ideas and plans come to life on site. They are flexible on how and where you to choose to work and operate a hybrid model where you can work in the office, hotdesk at the nearest project, work on live sites or work from home if needed and take a grown up and pragmatic approach to how you work and look to find the best way for you to achieve your goals alongside a work/life balance. The role would ideally suit someone from a either a main contractor or specialist subcontractor with experience of both mechanical and electrical services and experience of precon and delivery would be an advantage. Ideally degree qualified but they are also keen to look at individuals who have worked their way up off the tools. This is fantastic opportunity to join a growing business who will value your opinion and listen to your expertise and in return offer you the chance to develop your career in whatever direction you want to take it so get in touch for a more detailed conversation. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 27, 2026
Full time
We are working with a Tier 1 contractor based near Reading to recruit a new Building Services/Technical Manager for the business. The company are a national brand with an excellent reputation in their chosen marketplace and have excellent long term relationships with clients, subcontractors and the wider supply chain and have a forward thinking approach to staff engagement and there are opportunities to grow and develop your career with them. The regional office is based near Reading but the geographical area covers the M4 Corridor, Thames Valley and Oxfordshire and they target work in the education, public sector, retail, leisure and commercial marketplaces on negotiated and framework opportunities. Turnover for 2025 and 2026 has been secured. Current live projects include new build Higher Education, Primary Schools, Leisure and Retail developments, local authority schemes as well as NHS projects all won on a 2 stage process through a range of frameworks such as SCF, Pagabo and DFE and values are from 20 to 90 million. The role is to take full responsibility for the services packages across a range of the projects and you will be involved with the bid and estimating teams at preconstruction stage to look at the feasibility, programme times and buildability of the scheme. You will work with the design and commercial teams and subcontractors to establish best practice, price and procedure for the schemes and your input is essential to the successful delivery of the wider project. Upon contract award you will work with the wider site delivery team to oversee the services packages on site and help manage the subcontractors through the install process dealing with all related technical queries all the way through to commissioning and handover - this is a real opportunity to work cradle to grave on schemes and see your ideas and plans come to life on site. They are flexible on how and where you to choose to work and operate a hybrid model where you can work in the office, hotdesk at the nearest project, work on live sites or work from home if needed and take a grown up and pragmatic approach to how you work and look to find the best way for you to achieve your goals alongside a work/life balance. The role would ideally suit someone from a either a main contractor or specialist subcontractor with experience of both mechanical and electrical services and experience of precon and delivery would be an advantage. Ideally degree qualified but they are also keen to look at individuals who have worked their way up off the tools. This is fantastic opportunity to join a growing business who will value your opinion and listen to your expertise and in return offer you the chance to develop your career in whatever direction you want to take it so get in touch for a more detailed conversation. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Support Analyst / 1st Line Support Analyst
DGH Recruitment Glasgow, Lanarkshire
IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our Glasgow based law firm on a 12 month fixed term contract basis. IT Service Desk Analyst / 1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists a click apply for full job details
Jul 27, 2026
Contractor
IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our Glasgow based law firm on a 12 month fixed term contract basis. IT Service Desk Analyst / 1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists a click apply for full job details
Electrosonic
Customer Success & Onsite Services Manager
Electrosonic
Customer Success & Onsite Services Manager About this position Electrosonic is Where Imagination Comes to Life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position The Customer Success & Onsite Services Manageris responsible forensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts. Acting as the primary post sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data driven decision making, continuous improvement, and commercial stewardship. A key aspect of the role is analysing customer AV estate performance data to identify opportunities for system optimisation, lifecycle planning, technology refreshes, and preventative maintenance initiatives that improve uptime, reduce downtime, and maximise return on Key Responsibilities Customer Success & Account Management Act asa keypoint of contact for customers. Build andmaintainstrong relationships with customer stakeholders at operational and leadership levels. Develop and execute customer success plans aligned to businessobjectives. Conduct regular service reviews and business reviews. Track customer satisfaction, service performance, adoption trends, and overall account health. Manage customer escalations and ensuretimelyresolution of issues. Drive customer retention, renewals, and growth through upsell and cross sell opportunities. Onsite Team Leadership Provide line management, leadership, coaching, and development forElectrosonic'sonsite service teams across the UK. Manage employee performance,objectives, engagement, training, and career development. Foster a customer focused, high performing culture within distributed teams. Ensureappropriate staffinglevels, succession planning, and resource utilisation. Act as the primary escalation point for operational and personnel matters relating to assigned onsite teams. Service Delivery Monitor service performance and drive continual improvement initiatives. Work closely with Service Desk, Technical Support, Resource Management, and Engineering teams to ensure effective support delivery. Ensure compliance with health and safety, information security, and company policies. AV Estate Analytics & Lifecycle Management Analyse AV estate performance, utilisation, incident trends, asset health, and warranty information. Develop recommendations for upgrades, refreshes, replacements, and optimisation initiatives. Create lifecycle roadmaps and data driven proposals that improve service availability and operational performance. Support preventative maintenance strategies that maximise uptime and reduce downtime. Contract & Commercial Management Manage the full lifecycle of service contracts. Lead contract renewals, repricing activities, and service enhancement opportunities. Monitor contract performance, risks, profitability, and renewal opportunities. Support revenue retention and account growthobjectives. Maintainaccurateforecasting and provide regular operational and commercial reporting. Collaboration & Continuous Improvement Collaborate with Sales, Engineering, Service Operations, Finance, and other stakeholders to support customerobjectives. Support proposal development, pricing strategies, and service improvements. Identifyopportunities to improve processes, reporting, efficiency, and customer outcomes. Contribute to the continued development of Electrosonic'smanaged services offerings. Qualifications & Experience Minimum 5 years' experience in Customer Success, Service Delivery, Managed Services, Account Management, or related disciplines. Experience managing customer facing technical teams and services. Strong understanding of AV technologies, collaboration platforms, and managed service environments. Proven experience managing customer relationships, service contracts, renewals, and commercial performance. Strong analytical skills with the ability to interpret operational and asset data and translate findings into customer recommendations. Excellent communication, stakeholder management, and presentation skills. Strong organisational, leadership, and problem solving abilities. Experience using CRM, service management, and reporting platforms. Desirable CTS certification. ITIL Foundation or higher. PMP, PRINCE2, or equivalent certification. Experience within AV Managed Services or Systems Integration environments. Knowledge of Microsoft 365 collaboration technologies. Key Performance Indicators Success in this role will be measured through:Customer Satisfaction (CSAT) and Net Promoter Score (NPS). Customer retention and contract renewal rates. Contract profitability and revenue retention. Upsell and cross sell growth. AV estate optimisation and lifecycle planning outcomes. Employee engagement, performance, and retention within onsite teams. Additional Requirements Willingness to travel for customer meetings, site visits, and team engagement activities. Compliance with all company information security, health and safety, and operational policies. A day in the Life Inclusive Team Culture At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Work/Life Balance Our team puts a high value on work life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well being. Career Growth We are dedicated to supporting our team members to grow a long term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing. Compensation and Wellness The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range of health and wellness benefits. Come be a part of a Global company that has been recognised for its superior and unsurpassed technology master planning and system integration. With unique global capability, we deliver highly complex world class projects, conference room technology, and executive briefing centres across a multitude of sectors.
Jul 27, 2026
Full time
Customer Success & Onsite Services Manager About this position Electrosonic is Where Imagination Comes to Life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position The Customer Success & Onsite Services Manageris responsible forensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts. Acting as the primary post sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data driven decision making, continuous improvement, and commercial stewardship. A key aspect of the role is analysing customer AV estate performance data to identify opportunities for system optimisation, lifecycle planning, technology refreshes, and preventative maintenance initiatives that improve uptime, reduce downtime, and maximise return on Key Responsibilities Customer Success & Account Management Act asa keypoint of contact for customers. Build andmaintainstrong relationships with customer stakeholders at operational and leadership levels. Develop and execute customer success plans aligned to businessobjectives. Conduct regular service reviews and business reviews. Track customer satisfaction, service performance, adoption trends, and overall account health. Manage customer escalations and ensuretimelyresolution of issues. Drive customer retention, renewals, and growth through upsell and cross sell opportunities. Onsite Team Leadership Provide line management, leadership, coaching, and development forElectrosonic'sonsite service teams across the UK. Manage employee performance,objectives, engagement, training, and career development. Foster a customer focused, high performing culture within distributed teams. Ensureappropriate staffinglevels, succession planning, and resource utilisation. Act as the primary escalation point for operational and personnel matters relating to assigned onsite teams. Service Delivery Monitor service performance and drive continual improvement initiatives. Work closely with Service Desk, Technical Support, Resource Management, and Engineering teams to ensure effective support delivery. Ensure compliance with health and safety, information security, and company policies. AV Estate Analytics & Lifecycle Management Analyse AV estate performance, utilisation, incident trends, asset health, and warranty information. Develop recommendations for upgrades, refreshes, replacements, and optimisation initiatives. Create lifecycle roadmaps and data driven proposals that improve service availability and operational performance. Support preventative maintenance strategies that maximise uptime and reduce downtime. Contract & Commercial Management Manage the full lifecycle of service contracts. Lead contract renewals, repricing activities, and service enhancement opportunities. Monitor contract performance, risks, profitability, and renewal opportunities. Support revenue retention and account growthobjectives. Maintainaccurateforecasting and provide regular operational and commercial reporting. Collaboration & Continuous Improvement Collaborate with Sales, Engineering, Service Operations, Finance, and other stakeholders to support customerobjectives. Support proposal development, pricing strategies, and service improvements. Identifyopportunities to improve processes, reporting, efficiency, and customer outcomes. Contribute to the continued development of Electrosonic'smanaged services offerings. Qualifications & Experience Minimum 5 years' experience in Customer Success, Service Delivery, Managed Services, Account Management, or related disciplines. Experience managing customer facing technical teams and services. Strong understanding of AV technologies, collaboration platforms, and managed service environments. Proven experience managing customer relationships, service contracts, renewals, and commercial performance. Strong analytical skills with the ability to interpret operational and asset data and translate findings into customer recommendations. Excellent communication, stakeholder management, and presentation skills. Strong organisational, leadership, and problem solving abilities. Experience using CRM, service management, and reporting platforms. Desirable CTS certification. ITIL Foundation or higher. PMP, PRINCE2, or equivalent certification. Experience within AV Managed Services or Systems Integration environments. Knowledge of Microsoft 365 collaboration technologies. Key Performance Indicators Success in this role will be measured through:Customer Satisfaction (CSAT) and Net Promoter Score (NPS). Customer retention and contract renewal rates. Contract profitability and revenue retention. Upsell and cross sell growth. AV estate optimisation and lifecycle planning outcomes. Employee engagement, performance, and retention within onsite teams. Additional Requirements Willingness to travel for customer meetings, site visits, and team engagement activities. Compliance with all company information security, health and safety, and operational policies. A day in the Life Inclusive Team Culture At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Work/Life Balance Our team puts a high value on work life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well being. Career Growth We are dedicated to supporting our team members to grow a long term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing. Compensation and Wellness The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range of health and wellness benefits. Come be a part of a Global company that has been recognised for its superior and unsurpassed technology master planning and system integration. With unique global capability, we deliver highly complex world class projects, conference room technology, and executive briefing centres across a multitude of sectors.
Bennett and Game Recruitment LTD
Lead Service Coordinator
Bennett and Game Recruitment LTD City, London
Position: Lead Service Coordinator Location: Office-Based Kings Cross Salary: up to £38k, depending on experince Our client is a major service provider in London with over 50 years of success and continued growth. They're seeking a Lead Service Coordinator to take contract ownership and work closely with the operations manager and service desk manager click apply for full job details
Jul 27, 2026
Full time
Position: Lead Service Coordinator Location: Office-Based Kings Cross Salary: up to £38k, depending on experince Our client is a major service provider in London with over 50 years of success and continued growth. They're seeking a Lead Service Coordinator to take contract ownership and work closely with the operations manager and service desk manager click apply for full job details
CHS Group
Human Resources Assistant/System Administrator
CHS Group Cambridge, Cambridgeshire
Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you'll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
Jul 27, 2026
Full time
Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you'll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
Senior Customer Support Manager
ClearScore Technology Ltd.
We have an exciting opportunity for a senior leader to join our Customer Operations team. Reporting into the Head of Customer Operations, you will lead our Escalations Team, own our outsourced contact centre relationship, and play a pivotal role in advocating for our users across the business. This is a high-impact role at the intersection of operations, product and user experience. You will work closely with teams across ClearScore - including Product, Engineering, Compliance and Legal - to drive improvements that matter to our users at scale. What you will be doing: Leading and developing a team of senior Individual Contributors within the Escalations function Owning the relationship with our outsourced contact centre, driving performance and continuous improvement Acting as a senior voice for ClearScore users, identifying patterns and systemic issues and working cross-functionally to resolve them Collaborating with Product, Engineering and other teams to deliver improvements to the user experience Monitoring escalation trends and using data to inform strategic decisions Contributing to the broader Customer Operations strategy and leadership team Skills we'd love you to have Experience leading customer operations or escalations teams within a fast-paced, regulated environment, ideally in fintech or a similar digital-first industry Proven experience managing and developing relationships with outsourced partners and BPO providers, driving performance, accountability and continuous improvement Strong people leadership skills, with experience coaching senior team members and confidently managing performance through both support and constructive feedback Strong cross-functional influencing skills and a track record of driving product or process improvements Data-driven mindset with strong analytical skills Excellent written and verbal communication skills A genuine passion for customer experience and user advocacy Experience with CRM tools such as Zendesk is a plus Why ClearScore? ClearScore is the UK's credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. 25 paid holidays and a "duvet day" on your birthday Private health and dental cover - including mental health support through Bupa GP office visits Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog-friendly office Daily breakfast and free snacks Access to discounts via Cobens Extras Free sports and social clubs Continued investment into learning and development Leadership-led training In-house psychotherapist Financial coach to help you plan and achieve your goals No clock-watching culture Generous maternity and paternity plans Culture and inclusion representatives Transparent pay structure and a career growth plan ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model We embrace adynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Level 6 and above: Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: Flexibility to manage your work and life Dedicated in-office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We're committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at .
Jul 27, 2026
Full time
We have an exciting opportunity for a senior leader to join our Customer Operations team. Reporting into the Head of Customer Operations, you will lead our Escalations Team, own our outsourced contact centre relationship, and play a pivotal role in advocating for our users across the business. This is a high-impact role at the intersection of operations, product and user experience. You will work closely with teams across ClearScore - including Product, Engineering, Compliance and Legal - to drive improvements that matter to our users at scale. What you will be doing: Leading and developing a team of senior Individual Contributors within the Escalations function Owning the relationship with our outsourced contact centre, driving performance and continuous improvement Acting as a senior voice for ClearScore users, identifying patterns and systemic issues and working cross-functionally to resolve them Collaborating with Product, Engineering and other teams to deliver improvements to the user experience Monitoring escalation trends and using data to inform strategic decisions Contributing to the broader Customer Operations strategy and leadership team Skills we'd love you to have Experience leading customer operations or escalations teams within a fast-paced, regulated environment, ideally in fintech or a similar digital-first industry Proven experience managing and developing relationships with outsourced partners and BPO providers, driving performance, accountability and continuous improvement Strong people leadership skills, with experience coaching senior team members and confidently managing performance through both support and constructive feedback Strong cross-functional influencing skills and a track record of driving product or process improvements Data-driven mindset with strong analytical skills Excellent written and verbal communication skills A genuine passion for customer experience and user advocacy Experience with CRM tools such as Zendesk is a plus Why ClearScore? ClearScore is the UK's credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. 25 paid holidays and a "duvet day" on your birthday Private health and dental cover - including mental health support through Bupa GP office visits Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog-friendly office Daily breakfast and free snacks Access to discounts via Cobens Extras Free sports and social clubs Continued investment into learning and development Leadership-led training In-house psychotherapist Financial coach to help you plan and achieve your goals No clock-watching culture Generous maternity and paternity plans Culture and inclusion representatives Transparent pay structure and a career growth plan ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model We embrace adynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Level 6 and above: Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: Flexibility to manage your work and life Dedicated in-office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We're committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at .
Stevenswood
Branch Manager
Stevenswood
Are you an experienced trade counter professional ready to take ownership of your own branch? Trade Counter Branch Manager, Windows and Doors Location: Leeds, LS9 Salary: £35,450 basic salary, plus uncapped quarterly bonus and up to £8,800 additional annual earning potential Hours: Monday to Friday, 39 hours a week, no Saturdays. Permanent- Full time Stevenswood is looking for a commercially minded, hands on Branch Manager to lead its established Leeds trade counter. This is a site based opportunity to run and grow your own branch, supported by an established UK business, an experienced team and a strong product range. Alongside your basic salary, you can earn an uncapped quarterly bonus, starting from £500, plus an additional sales based variable salary bonus of up to £8,800 a year. You will also receive five weeks holiday plus bank holidays, healthcare, free onsite parking and a 3.30pm finish every Friday. There is no Saturday working, so your weekends remain your own. The role As Trade Counter Branch Manager, you will take responsibility for the day to day performance of the Leeds branch and lead a small, experienced team of two Branch Assistants. You will build strong relationships with existing customers, attract new trade business and ensure every customer receives knowledgeable, reliable and friendly service. This is not a desk based management role. You will be visible in the branch, supporting customers, preparing quotations, processing orders and helping the team keep operations running smoothly. You will have responsibility for branch sales and P&L performance, although you will not be expected to prepare the accounts. You will have the freedom to identify opportunities, grow the customer base and make a genuine impact on the success of the branch. Your responsibilities will include: Leading, motivating and supporting the branch team Building relationships with new and existing trade customers Driving sales, margin and branch performance Managing the branch against sales and P&L objectives Preparing quotations and processing customer orders Promoting the Stevenswood product and service range Resolving customer queries quickly and professionally Supporting stock, deliveries and daily branch operations About you You will be a confident and approachable leader with strong commercial instincts and a genuine passion for customer service. Experience within a trade counter, builders merchant, construction supply or similar trade environment is highly desirable. Knowledge of PVCu or aluminium windows and doors would be an advantage, but it is not essential. Stevenswood will provide as much product training as required. You will need: Previous leadership or team management experience Experience within trade supply, a trade counter or a similar environment Strong sales and customer relationship skills A commercial approach and the drive to grow branch performance A practical, hands on approach to branch operations Excellent communication and organisational skills A full UK driving licence Alternative job titles may include Branch Manager, Assistant Branch Manager, Trade Counter Manager, Depot Manager, Branch Sales Manager, Area Manager or Business Development Manager. What you will receive £35,450 basic salary Uncapped quarterly bonus, starting from £500 Additional variable salary bonus of up to £8,800 a year Monday to Friday working, with no Saturdays Friday finish at 3.30pm Five weeks holiday plus bank holidays Option to buy two additional holiday days Salary sacrifice pension scheme Healthcare and life assurance Company sick pay Retail discount scheme Free onsite parking Paid volunteering time Friends and family product cashback Full product training Genuine opportunities for internal progression Recruitment process The recruitment process will include a face to face interview with the Area Manager. Stevenswood is looking to appoint the right person as soon as possible and can discuss availability and notice periods with suitable candidates. Apply today to take ownership of an established Leeds branch and join a growing business that will give you the training, support and freedom to succeed.
Jul 27, 2026
Full time
Are you an experienced trade counter professional ready to take ownership of your own branch? Trade Counter Branch Manager, Windows and Doors Location: Leeds, LS9 Salary: £35,450 basic salary, plus uncapped quarterly bonus and up to £8,800 additional annual earning potential Hours: Monday to Friday, 39 hours a week, no Saturdays. Permanent- Full time Stevenswood is looking for a commercially minded, hands on Branch Manager to lead its established Leeds trade counter. This is a site based opportunity to run and grow your own branch, supported by an established UK business, an experienced team and a strong product range. Alongside your basic salary, you can earn an uncapped quarterly bonus, starting from £500, plus an additional sales based variable salary bonus of up to £8,800 a year. You will also receive five weeks holiday plus bank holidays, healthcare, free onsite parking and a 3.30pm finish every Friday. There is no Saturday working, so your weekends remain your own. The role As Trade Counter Branch Manager, you will take responsibility for the day to day performance of the Leeds branch and lead a small, experienced team of two Branch Assistants. You will build strong relationships with existing customers, attract new trade business and ensure every customer receives knowledgeable, reliable and friendly service. This is not a desk based management role. You will be visible in the branch, supporting customers, preparing quotations, processing orders and helping the team keep operations running smoothly. You will have responsibility for branch sales and P&L performance, although you will not be expected to prepare the accounts. You will have the freedom to identify opportunities, grow the customer base and make a genuine impact on the success of the branch. Your responsibilities will include: Leading, motivating and supporting the branch team Building relationships with new and existing trade customers Driving sales, margin and branch performance Managing the branch against sales and P&L objectives Preparing quotations and processing customer orders Promoting the Stevenswood product and service range Resolving customer queries quickly and professionally Supporting stock, deliveries and daily branch operations About you You will be a confident and approachable leader with strong commercial instincts and a genuine passion for customer service. Experience within a trade counter, builders merchant, construction supply or similar trade environment is highly desirable. Knowledge of PVCu or aluminium windows and doors would be an advantage, but it is not essential. Stevenswood will provide as much product training as required. You will need: Previous leadership or team management experience Experience within trade supply, a trade counter or a similar environment Strong sales and customer relationship skills A commercial approach and the drive to grow branch performance A practical, hands on approach to branch operations Excellent communication and organisational skills A full UK driving licence Alternative job titles may include Branch Manager, Assistant Branch Manager, Trade Counter Manager, Depot Manager, Branch Sales Manager, Area Manager or Business Development Manager. What you will receive £35,450 basic salary Uncapped quarterly bonus, starting from £500 Additional variable salary bonus of up to £8,800 a year Monday to Friday working, with no Saturdays Friday finish at 3.30pm Five weeks holiday plus bank holidays Option to buy two additional holiday days Salary sacrifice pension scheme Healthcare and life assurance Company sick pay Retail discount scheme Free onsite parking Paid volunteering time Friends and family product cashback Full product training Genuine opportunities for internal progression Recruitment process The recruitment process will include a face to face interview with the Area Manager. Stevenswood is looking to appoint the right person as soon as possible and can discuss availability and notice periods with suitable candidates. Apply today to take ownership of an established Leeds branch and join a growing business that will give you the training, support and freedom to succeed.
Tradewind Recruitment
Graduate Recruitment Consultant - Whitstable, Kent
Tradewind Recruitment
Location: Whitstable, Kent Start Dates: 24th August 2026 Salary: 30,000 basic salary + Uncapped Commission OTE: 35,000 - 42,000 in Year One Graduate Recruitment Consultant Jobs in Kent Launch Your Career with Tradewind Recruitment Are you a recent graduate looking for a rewarding graduate sales job with exceptional earning potential, structured training and rapid career progression? Do you have a competitive mindset developed through sport, sales, hospitality, retail or another target-driven environment? Are you ambitious, resilient and motivated by success? Tradewind Recruitment is looking for high-calibre graduates to join our award-winning IMPACT Academy as Graduate Recruitment Consultants in our Whitstable office. Whether you've excelled in university, played competitive sport, worked in sales, or simply thrive under pressure, this is an opportunity to build a long-term career with one of the UK's leading recruitment companies. No recruitment experience is required. We provide industry-leading training and ongoing mentoring from day one. About Tradewind Recruitment Tradewind Recruitment is one of the UK's leading specialist education recruitment agencies. We have been recognised as one of The Sunday Times Top 100 Companies to Work For on five occasions and have built our reputation by investing heavily in our people. Many of our Directors, Managers and top-performing Recruitment Consultants began their careers as graduates through our IMPACT Academy. If you're looking for a graduate scheme with genuine progression rather than just another graduate job, Tradewind Recruitment offers one of the best career pathways in the recruitment industry. The IMPACT Academy Our award-winning IMPACT Academy is designed specifically for graduates entering recruitment. You'll receive structured classroom training, live coaching, mentoring and hands-on experience covering every stage of the recruitment process. Throughout your training you'll learn: Candidate sourcing Interviewing techniques Business development Sales and negotiation Client relationship management Safeguarding and compliance Time management Recruitment legislation Closing placements Building a successful recruitment desk From your very first placement you'll earn commission alongside your basic salary. Graduate Recruitment Consultant Responsibilities As a Graduate Recruitment Consultant you'll: Source and interview high-quality candidates Build relationships with teachers, support staff and schools Write professional candidate profiles and CV summaries Match candidates to suitable vacancies Develop new business opportunities Manage client and candidate relationships Work towards realistic KPIs with ongoing support Negotiate placements Earn uncapped commission from day one This is a highly rewarding sales career where your hard work directly influences your earnings and career progression. Salary & Benefits 30,000 basic salary Uncapped commission First year OTE of 35,000- 42,000 Commission paid from day one 35 days annual leave Reduced working hours during school holidays All-expenses-paid international incentive trips Industry-leading graduate training Clear career progression Company-wide incentives Regular social events Wellbeing initiatives Pension scheme Career Progression Following successful completion of the IMPACT Academy, you'll move onto your own specialist recruitment desk where you'll continue developing your sales and business development skills. Typical career progression includes: Recruitment Consultant Senior Recruitment Consultant Lead Consultant Team Leader Business Manager Branch Manager Many of our leadership team joined the business as graduates. Who We're Looking For We're searching for ambitious graduates who want more than an average graduate job. This role is ideal if you have experience in: Competitive sport Sales Business development Retail Hospitality Customer service Leadership positions University societies You'll be: Highly competitive Driven by success Financially motivated Resilient Confident Organised Hard-working Goal-orientated Comfortable working in a fast-paced sales environment No recruitment experience is necessary. Apply Today If you're looking for one of the best Graduate Recruitment Consultant jobs in Kent and want to build a successful career in recruitment and sales, we'd love to hear from you. Apply today by submitting your CV to: (url removed)
Jul 27, 2026
Full time
Location: Whitstable, Kent Start Dates: 24th August 2026 Salary: 30,000 basic salary + Uncapped Commission OTE: 35,000 - 42,000 in Year One Graduate Recruitment Consultant Jobs in Kent Launch Your Career with Tradewind Recruitment Are you a recent graduate looking for a rewarding graduate sales job with exceptional earning potential, structured training and rapid career progression? Do you have a competitive mindset developed through sport, sales, hospitality, retail or another target-driven environment? Are you ambitious, resilient and motivated by success? Tradewind Recruitment is looking for high-calibre graduates to join our award-winning IMPACT Academy as Graduate Recruitment Consultants in our Whitstable office. Whether you've excelled in university, played competitive sport, worked in sales, or simply thrive under pressure, this is an opportunity to build a long-term career with one of the UK's leading recruitment companies. No recruitment experience is required. We provide industry-leading training and ongoing mentoring from day one. About Tradewind Recruitment Tradewind Recruitment is one of the UK's leading specialist education recruitment agencies. We have been recognised as one of The Sunday Times Top 100 Companies to Work For on five occasions and have built our reputation by investing heavily in our people. Many of our Directors, Managers and top-performing Recruitment Consultants began their careers as graduates through our IMPACT Academy. If you're looking for a graduate scheme with genuine progression rather than just another graduate job, Tradewind Recruitment offers one of the best career pathways in the recruitment industry. The IMPACT Academy Our award-winning IMPACT Academy is designed specifically for graduates entering recruitment. You'll receive structured classroom training, live coaching, mentoring and hands-on experience covering every stage of the recruitment process. Throughout your training you'll learn: Candidate sourcing Interviewing techniques Business development Sales and negotiation Client relationship management Safeguarding and compliance Time management Recruitment legislation Closing placements Building a successful recruitment desk From your very first placement you'll earn commission alongside your basic salary. Graduate Recruitment Consultant Responsibilities As a Graduate Recruitment Consultant you'll: Source and interview high-quality candidates Build relationships with teachers, support staff and schools Write professional candidate profiles and CV summaries Match candidates to suitable vacancies Develop new business opportunities Manage client and candidate relationships Work towards realistic KPIs with ongoing support Negotiate placements Earn uncapped commission from day one This is a highly rewarding sales career where your hard work directly influences your earnings and career progression. Salary & Benefits 30,000 basic salary Uncapped commission First year OTE of 35,000- 42,000 Commission paid from day one 35 days annual leave Reduced working hours during school holidays All-expenses-paid international incentive trips Industry-leading graduate training Clear career progression Company-wide incentives Regular social events Wellbeing initiatives Pension scheme Career Progression Following successful completion of the IMPACT Academy, you'll move onto your own specialist recruitment desk where you'll continue developing your sales and business development skills. Typical career progression includes: Recruitment Consultant Senior Recruitment Consultant Lead Consultant Team Leader Business Manager Branch Manager Many of our leadership team joined the business as graduates. Who We're Looking For We're searching for ambitious graduates who want more than an average graduate job. This role is ideal if you have experience in: Competitive sport Sales Business development Retail Hospitality Customer service Leadership positions University societies You'll be: Highly competitive Driven by success Financially motivated Resilient Confident Organised Hard-working Goal-orientated Comfortable working in a fast-paced sales environment No recruitment experience is necessary. Apply Today If you're looking for one of the best Graduate Recruitment Consultant jobs in Kent and want to build a successful career in recruitment and sales, we'd love to hear from you. Apply today by submitting your CV to: (url removed)
Technical Surveying Manager
LSL PROPERTY SERVICES
Vacancy Location UK-Remote Job Profile We have an exciting opportunity for an experienced surveyor to join the New Build team, providing support to our major lender clients. The role is crucial in ensuring we remain the UK's leading provider of residential new build property advisory services. As a Technical Manager, you will have extensive interaction with clients at all levels, with a particular focus on being a main point of contact for new build specific queries relating to "first on site" reports, valuation queries and insight into lender concentration risk. The successful candidate will also work with the existing team to continuously review and improve existing processes across our new build services proposition, including concentration management, high risk developments, valuation issues and "first on site" processes. Responsibilities:. Provide assistance to Area Managers and Strategic Relationship Managers in resolving escalated cases where specialist technical/valuation knowledge is required. Regularly review and refine internal workflows to improve operational efficiency. Work with the team to provide insightful analysis and meaningful MI for senior management, identifying trends and areas for improvement Strong organisational and mentoring skills, with the ability to guide teams through complex tasks and ensure accountability. Excellent communication skills, both written and verbal, to effectively liaise with team members, cross-functional teams, and external stakeholders. Strong analytical skills with the ability to interpret MI data, identify trends, and implement meaningful improvements. Ability to troubleshoot issues, propose practical solutions, and lead the team through problem resolution. Proactive in identifying areas for improvement in both team performance and internal procedures. Supporting ongoing evolution of existing risk management and exposure monitoring processes. Undertake reviews of new build high risk development sites. This will involve a combination of desktop and physical inspection of new build development sites. Consistent point of contact for lenders/panel suppliers/surveyors and area managers. Supporting ongoing development of exposure management policy. Work closely with e.surv client new build lenders and Strategic Relationship Managers to ensure timescales for delivery of lender policy changes are communicated to lender clients. Create and issue regular guidance to internal stakeholders and external clients covering a range of current and emerging issues relating to residential survey and valuation. Deliver regular presentations at meetings on a range of issues relating to residential new build valuation Skills and Qualifications AssocRICS or MRICS/FRICS qualified Proven experience of working as part of a team of remote and office based qualified surveyors. Demonstrable experience in promoting a culture of compliance within the business Detailed knowledge of RICS "Red Book" requirements. Knowledge of current trends and emerging issues in the new build residential surveying and valuation. Be prepared to travel and engage within forums. About us Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed HERE PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Jul 27, 2026
Full time
Vacancy Location UK-Remote Job Profile We have an exciting opportunity for an experienced surveyor to join the New Build team, providing support to our major lender clients. The role is crucial in ensuring we remain the UK's leading provider of residential new build property advisory services. As a Technical Manager, you will have extensive interaction with clients at all levels, with a particular focus on being a main point of contact for new build specific queries relating to "first on site" reports, valuation queries and insight into lender concentration risk. The successful candidate will also work with the existing team to continuously review and improve existing processes across our new build services proposition, including concentration management, high risk developments, valuation issues and "first on site" processes. Responsibilities:. Provide assistance to Area Managers and Strategic Relationship Managers in resolving escalated cases where specialist technical/valuation knowledge is required. Regularly review and refine internal workflows to improve operational efficiency. Work with the team to provide insightful analysis and meaningful MI for senior management, identifying trends and areas for improvement Strong organisational and mentoring skills, with the ability to guide teams through complex tasks and ensure accountability. Excellent communication skills, both written and verbal, to effectively liaise with team members, cross-functional teams, and external stakeholders. Strong analytical skills with the ability to interpret MI data, identify trends, and implement meaningful improvements. Ability to troubleshoot issues, propose practical solutions, and lead the team through problem resolution. Proactive in identifying areas for improvement in both team performance and internal procedures. Supporting ongoing evolution of existing risk management and exposure monitoring processes. Undertake reviews of new build high risk development sites. This will involve a combination of desktop and physical inspection of new build development sites. Consistent point of contact for lenders/panel suppliers/surveyors and area managers. Supporting ongoing development of exposure management policy. Work closely with e.surv client new build lenders and Strategic Relationship Managers to ensure timescales for delivery of lender policy changes are communicated to lender clients. Create and issue regular guidance to internal stakeholders and external clients covering a range of current and emerging issues relating to residential survey and valuation. Deliver regular presentations at meetings on a range of issues relating to residential new build valuation Skills and Qualifications AssocRICS or MRICS/FRICS qualified Proven experience of working as part of a team of remote and office based qualified surveyors. Demonstrable experience in promoting a culture of compliance within the business Detailed knowledge of RICS "Red Book" requirements. Knowledge of current trends and emerging issues in the new build residential surveying and valuation. Be prepared to travel and engage within forums. About us Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed HERE PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Apcoa Parking UK
Customer Service Delivery Driver
Apcoa Parking UK Leeds, Yorkshire
Customer Service Delivery Driver - Flexible Zero Hour Contract - Days and Nights - £13.00 Per Hour Do you consider yourself a team player? Are you customer focused? Do you have a valid driving licence with previous experience in driving roles? If so, this may be your next career move! An exciting opportunity has arisen for a Customer Service Delivery Driver at Leeds Bradford Airport. Customer Service Delivery Drivers are expected to safely and professionally transfer customers between the car park and airport terminal, as well as managing reception and the customer check-in process. Responsibilities Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car park Utilisation of Pre-book IT systems Dealing with customer complaints and enquiries Monitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports. To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner To report to the line manager any element of car park service that may compromise the level of service we wish to achieve Assisting customers with the loading of luggage onto the fleet vehicle Ensuring the fleet vehicle is cleaned and presentable for service Ensuring vehicle checks are completed Completion of all Fleet documentation Transporting passengers between the car park and airport terminal Reporting of all vehicle defects Photographing arriving vehicles Moving customers car from arrivals to secure parking area and return when required Patrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findings Litter picking and bin changing and cleaning of customer and staff areas Answering incoming telephone calls and dealing with customer queries To complete report sheets or any other log sheets, in full and as instructed. Qualifications Full UK Drivers licence Previous Customer Service Experience Excellent Team Player Customer Focused Excellent communication skills Benefits £13.00 per hour Training and development Important Information Must be 18 or over to apply. Equal Opportunity Statement We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Jul 26, 2026
Full time
Customer Service Delivery Driver - Flexible Zero Hour Contract - Days and Nights - £13.00 Per Hour Do you consider yourself a team player? Are you customer focused? Do you have a valid driving licence with previous experience in driving roles? If so, this may be your next career move! An exciting opportunity has arisen for a Customer Service Delivery Driver at Leeds Bradford Airport. Customer Service Delivery Drivers are expected to safely and professionally transfer customers between the car park and airport terminal, as well as managing reception and the customer check-in process. Responsibilities Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car park Utilisation of Pre-book IT systems Dealing with customer complaints and enquiries Monitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports. To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner To report to the line manager any element of car park service that may compromise the level of service we wish to achieve Assisting customers with the loading of luggage onto the fleet vehicle Ensuring the fleet vehicle is cleaned and presentable for service Ensuring vehicle checks are completed Completion of all Fleet documentation Transporting passengers between the car park and airport terminal Reporting of all vehicle defects Photographing arriving vehicles Moving customers car from arrivals to secure parking area and return when required Patrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findings Litter picking and bin changing and cleaning of customer and staff areas Answering incoming telephone calls and dealing with customer queries To complete report sheets or any other log sheets, in full and as instructed. Qualifications Full UK Drivers licence Previous Customer Service Experience Excellent Team Player Customer Focused Excellent communication skills Benefits £13.00 per hour Training and development Important Information Must be 18 or over to apply. Equal Opportunity Statement We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Morrisons
Cafe Manager
Morrisons Welling, Kent
More About The Role At Morrisons, our Cafes are the bustling heart of our stores. We don t just serve meals; we provide a warm, welcoming community hub where customers can relax and recharge. As a Cafe Manager, you won t be stuck behind a desk. You will be right out on the floor and in the kitchen; leading your team, driving speed of service, and ensuring every plate of food looks spectacular. Reporting into an Area Hospitality Manager, you ll take full ownership of the menu delivery, speed of service, and hospitality. Your main objective is to ensure every plate of food is beautifully presented and top-quality, while coaching your team to deliver the friendly, helpful service that keeps our regulars coming back week after week. What you'll be doing day-to-day: Leading with Passion: Inspiring, coaching, and developing both your kitchen and front-of-house teams. Driving Excellence: Ensuring impeccable food quality, pristine table presentations, and expert barista service. Managing the Numbers: Taking full ownership of your cafe's sales, food waste, stock control, and labour budgets. Keeping it Safe: Maintaining strict kitchen food safety, hygiene standards, and legal compliance to secure top-tier Food Hygiene Ratings (FHR). Putting Customers First: Being a visible, friendly face on the floor to ensure a fantastic dining atmosphere. More About You You are a high-energy "people person" who thrives on the rush of a busy lunchtime peak and understands high-volume food service. Commercial Mindset: Ability to maximize covers, drive menu sales, and keep a tight grip on food waste. Proven Leadership: Experience running a fast-paced cafe, restaurant, or busy hospitality environment. Hands-on Attitude: Ready to roll up your sleeves and work right alongside your team in the kitchen and on the floor. Brilliant Communication: Skilled at building positive relationships with front-of-house staff, chefs, and regulars. We are an equal opportunities employer and welcome applications from all sections of the community. About Us We are a team of over 90,000 down-to-earth people. Uniquely, we are the UK's second largest food manufacturer and own our entire supply chain; giving you incredibly diverse career paths and development opportunities. More Perks: Competitive Salary: Discussed early in the process to match your experience. Colleague Discount: 15% staff discount for you, 10% for a nominated friend/family member Time Off: 33 days annual leave Future Growth: Access to our University-accredited Sir Ken Morrison Leadership School programme. Healthcare & Pension: Highly competitive pension scheme and private healthcare. Family Support: Enhanced maternity, paternity, and adoption leave. My Morri Rewards: Instant discounts, cashback, and perks on everyday dining and leisure.
Jul 26, 2026
Full time
More About The Role At Morrisons, our Cafes are the bustling heart of our stores. We don t just serve meals; we provide a warm, welcoming community hub where customers can relax and recharge. As a Cafe Manager, you won t be stuck behind a desk. You will be right out on the floor and in the kitchen; leading your team, driving speed of service, and ensuring every plate of food looks spectacular. Reporting into an Area Hospitality Manager, you ll take full ownership of the menu delivery, speed of service, and hospitality. Your main objective is to ensure every plate of food is beautifully presented and top-quality, while coaching your team to deliver the friendly, helpful service that keeps our regulars coming back week after week. What you'll be doing day-to-day: Leading with Passion: Inspiring, coaching, and developing both your kitchen and front-of-house teams. Driving Excellence: Ensuring impeccable food quality, pristine table presentations, and expert barista service. Managing the Numbers: Taking full ownership of your cafe's sales, food waste, stock control, and labour budgets. Keeping it Safe: Maintaining strict kitchen food safety, hygiene standards, and legal compliance to secure top-tier Food Hygiene Ratings (FHR). Putting Customers First: Being a visible, friendly face on the floor to ensure a fantastic dining atmosphere. More About You You are a high-energy "people person" who thrives on the rush of a busy lunchtime peak and understands high-volume food service. Commercial Mindset: Ability to maximize covers, drive menu sales, and keep a tight grip on food waste. Proven Leadership: Experience running a fast-paced cafe, restaurant, or busy hospitality environment. Hands-on Attitude: Ready to roll up your sleeves and work right alongside your team in the kitchen and on the floor. Brilliant Communication: Skilled at building positive relationships with front-of-house staff, chefs, and regulars. We are an equal opportunities employer and welcome applications from all sections of the community. About Us We are a team of over 90,000 down-to-earth people. Uniquely, we are the UK's second largest food manufacturer and own our entire supply chain; giving you incredibly diverse career paths and development opportunities. More Perks: Competitive Salary: Discussed early in the process to match your experience. Colleague Discount: 15% staff discount for you, 10% for a nominated friend/family member Time Off: 33 days annual leave Future Growth: Access to our University-accredited Sir Ken Morrison Leadership School programme. Healthcare & Pension: Highly competitive pension scheme and private healthcare. Family Support: Enhanced maternity, paternity, and adoption leave. My Morri Rewards: Instant discounts, cashback, and perks on everyday dining and leisure.

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