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We are looking for a Assistant Store Manager to join Team OB in our Sevenoaks store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

Hotel Business Development & Solution Manager Regular London Corporate Travel Other Job ID:6355 Update 2025-10-28 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. Introduction We are seeking a proactive, data-driven, and operationally strong Hotel BD & Solutions Manager to support corporate hotel procurement and sourcing projects. This role is ideal for someone who thrives in a fast paced, startup like environment, where agility, ownership, and cross functional collaboration are key to success. You will be responsible for designing solutions and supporting hotel sourcing for global and regional clients - leveraging insights from travel data, engaging hotel suppliers, and leading project execution to optimize hotel content and client satisfaction. The ideal candidate is someone who doesn't just follow process - but builds and improves it. You'll play a hands on role in both client facing execution and internal coordination. In this Role, you'll get to Understand client needs and tailor hotel sourcing plans to deliver cost savings and a better travel experience. Analyze hotel spend, usage patterns, and inventory to identify optimization opportunities and support decision making. Design and deliver customized hotel sourcing solutions using data, tools and commercial insight. Lead end to end execution of hotel procurement related projects, ensuring smooth implementation and quality outcomes. Present project results, recommendations, and solution proposals to internal and client stakeholders confidently. Support sales and account management teams in securing new business and renewing existing contracts. Build strong relationships with hotel partners and ensure high quality, relevant hotel content is secured and maintained. Coordinate across internal departments (e.g., sales, leisure, finance, operations) to streamline workflows and meet project deadlines. Represent Trip.Biz professionally when engaging with suppliers and clients. Location: London. English is required. What you'll Need to Succeed Independent & Solution Oriented: Able to manage multiple workstreams with minimal supervision and strong judgment in task prioritization. Fast Learner: Quickly adapts to new tools, systems, and workflows. Proactive & Resourceful: Anticipates needs, seeks information without waiting for instruction, and proposes solutions to problems. Excellent Communicator: Clear, respectful, and professional communicator-both internally and externally-with strong presentation skills. Collaborative Mindset: A team player who contributes to shared goals and builds trust with stakeholders. Startup Ready: Comfortable working in a less structured environment. Brings flexibility, initiative, and a willingness to build workflows from scratch when needed. Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

This Business Development Associate Director is responsible for leading an existing UK BD team to deliver year over year new customer acquisition and revenue growth target for Wuxi Biologics CRO services. The role will focus on identifying and building new customer relationships to generate new business through proactive outreaching and close collaboration with marketing team and CMC team. Essential Job Functions: Manage an efficient BD team with hunter mentality to grow new business. Devise BD strategy (and MKT plan if needed) and plan BD activities for the area in CRO business. Generating new business from new customers through high level of customer outreach including customer visits and extensive networking activities. Demonstrate strong technical knowledge and effectively promote Wuxi Biologics technical capabilities and specialties. Provide solution based consultative selling to meet customer needs. Gather market intelligence by analyzing and tracking competitors' information and business move, help make departmental strategic plan. Collaborate with marketing, project managers, technical team and CMC BD to best promote services and provide customer support. Perform other duties as assigned. Job Requirements: MS degree required, advanced degree in science or commensurate experience is preferred (e.g. PhD, MBA) Extensive experience in sales or business development, CRO field a plus. Capable of training new BD. Managed a team with clear goal and KPI setting. Excellent interpersonal skills, ability to develop important relationships with both internal and external key stakeholders, flexible and good conflict management skills. Familiar with one of the following areas antibody/protein drug discovery, protein purification, in vitro assay, or in vivo pharmacology. Demonstrate ability to translate strategy into action; goal oriented with determination. High energy level with strong drive to constantly improving; self-motivated.

We are looking for a driven Area Sales Manager based in Scotland or Northern England. Ideally, you will sell a technical solution to an automated environment, as we sell predominantly into the food processing sector but we are open to top, driven sales professionals from any background, as long as you are selling a solution. SALARY: £50,000 - £60,000 per annum BENEFITS: OTE: £84,000 per annum with click apply for full job details

ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE Temenos is seeking a highly skilled and commercial-minded Revenue Recognition Manager to support the global Revenue Recognition Team. This role is critical to ensuring appropriate and accurate revenue recognition across Temenos' Subscription, SaaS and all other revenue streams, an area of critical importance and significant complexity. You will partner with Finance, Sales, Legal and others to ensure contracts are structured and accounted for in compliance with IFRS 15, and take ownership of the revenue recognition accounting policies. This position requires strong technical accounting knowledge, excellent stakeholder engagement skills, and the ability to prioritise competing tasks. OPPORTUNITIES Act as a subject matter expert for revenue recognition across the organisation, educating key individuals on policy requirements. Review contracts to identify performance obligations and determine appropriate revenue treatment in line with Temenos' revenue recognition accounting policies. Ownership of Temenos' revenue recognition accounting policies, ensuring this is routinely updated to reflect evolving and best practice. Support the External Audit process including preparation of documentation for significant and complex revenue contracts and managing any audit queries on revenue recognition matters. Advising and implementing improvements to revenue recognition systems, processes, and the internal control environment, including over revenue-related alternative performance measures. Management of standalone selling price studies for all performance obligations under revenue recognition including Licensed Software, SaaS, Hosting, Maintenance, Services and Developments. Provide training and support for Regional Finance, Shared Service Centre staff and the wider business on revenue recognition accounting. SKILLS ACA-qualified (or equivalent), Big 4 experience advantageous but not essential. 6+ years of experience of revenue recognition under IFRS 15 or ASC-606, ideally within the Software/SaaS sector. Commercially astute and able to balance compliance requirements with wider business objectives and provide pragmatic solutions. Excellent communication and stakeholder management skills, with experience in working alongside and able to influence both Finance and non-Finance individuals. Proven ability to interpret complex contracts and apply accounting standards accurately. Strong analytical skills, attention to detail, and ability to organise and prioritise competing tasks. Fast and responsive with ability to work to tight deadlines. IT-literate with an ability to work with large data sets. VALUES Care about improvements to revenue recognition systems. Commit to supporting the External Audit process. Collaborate and act as a subject matter expert for revenue recognition. Challenge the status quo. BENEFITS Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month. Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership. Family care: 4 weeks of paid family care leave. Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge. Study leave: 2 weeks of paid leave each year for study or personal development. Please make sure to read our Recruitment Privacy Policy.

Salary: £50,000 - £67,000 Ref: 57865/577725 Location: West Yorkshire, All Yorkshire Areas of Law: Corporate/Corporate Finance Job Type: Permanent Level: 4-6 years qualified, 2-4 years qualified Sector: Private practice Our client is a Legal 100 practice enjoying an enviable reputation and recognised for its supportive and flexible culture. Retained by a vast number of businesses (from entrepreneurs to PLC's), Private Equity, Fund Managers, Government & Public Bodies, the quality and diversity of instructions are some of the very best undertaken in the regions. A new opportunity has arisen for a corporate specialist to join the dynamic and cohesive team based in Leeds. You will enjoy plenty of client contact with responsibility for managing your own caseload as well as assisting lead partners on major transactions. The nature of the role requires not less than 2 yrs' PQE or equivalent experience. Responsibilities Management buy-outs and buy-ins Mergers and Acquisitions Shareholder changes and redistribution Share sales and purchases Acquisition and disposal of assets General company advice, incorporations Clients operate across various industries including PE & Investment, Retail, Leisure, Logistics, Manufacturing, R&D, Technology, Life Sciences, Pharmaceutical, Entertainment and Sports. The firm as a whole is recognised for its progressive outlook and supportive approach. As well as top market rates salaries, there is a comprehensive and flexible benefits package, which you can tailor to suit requirements. Agile and flexible working is promoted. Career development programmes are clear and transparent with variable options to suit individual preferences. You will also find a wide programme of CSR, pro-bono and charitable activities as well a busy calendar of social, leisure and sporting activities. All enquiries treated in the strictest of confidence. Please note that references to post qualification experience (PQE) are given as a guideline to the competences required for technical, client and case management skills, as well as budgeted salary for the role. We encourage you to apply for any job for which you feel you are a suitable candidate.

Join Arctic Shores and help transform how organisations hire in the AI era. At Arctic Shores, we're helping companies create a world of work where potential matters more than experience. In an AI-enabled workplace where skills are evolving fast, we help employers understand what candidates could do - not just what they've done. Our task-based psychometric assessments and business psychology services help organisations like Amazon, Siemens, and Jet2 transform how they hire. We also support employers across the UK in selecting talent for some of the country's most critical and complex roles - from nuclear scientists and pilots to data engineers, graduates, and essential frontline teams. Across every role, our mission is the same: to help employers make fair, evidence-based hiring decisions that focus on what truly predicts success in an AI-driven world - learning agility, problem-solving, and adaptability. As AI accelerates change in the world of work, our mission has never been more urgent - and that's where you come in. The Opportunity At Arctic Shores, we hire for potential - not just experience. We know that skills can be learned, and that diverse perspectives make us stronger. And this role is no different. We're looking for a Customer Success Associate who's ready to take their first step on the Customer Success career ladder - someone motivated by our mission, curious about people and behaviour, and excited to help companies make hiring fairer, more inclusive, and more effective. We're looking for someone who gets energy from building relationships, solving interesting challenges, and delivering results. And if you're interested in psychology, talent, and creating a fairer world of work, that will help too. Whether you have dipped your toe into customer success, occupational psychology, or you simply have a passion for building relationships and making recruitment better if you're eager to learn and excited about our mission, we'd encourage you to apply. No CV required. This is the perfect entry-level role for someone passionate about kickstarting a career in Customer Success. You'll learn what great customer success looks like end to end: from the operational fundamentals that keep customers seeing value, to the commercial and strategic thinking that helps them grow and renew with confidence. With training and support, you'll learn how to develop strong customer relationships, understand customer goals, manage projects effectively, and build early commercial and account-mapping capability. You'll also gain exposure to how we drive adoption, articulate value, and support long-term customer success. You'll have the opportunity to work cross-functionally with teams across the business, including Customer Support, Professional Services, Sales, and Product, giving you a rich understanding of how we deliver value and support customer outcomes. We'll also give you plenty of opportunities to learn from senior leaders in our company and get involved with projects that will directly improve the way companies hire. All in a safe, supportive environment, with lots of coaching and upskilling along the way. If that sounds like something you're excited about, keep reading. What will make in this role As a Customer Success Associate, your job will be to help our customers get the most value from our products, and in turn, turn that into commercial outcomes. Whilst managing your own customer portfolio, you will also support wider members of the Customer Success team, contributing to key initiatives and gaining exposure to best practices in customer success. You will become a trusted advisor to your customers and a vital voice in sharing feedback with the rest of the business about how we can deliver more impact for them. You'll be successful in this role if you are: An infinite learner with a growth mindset: You are curious, eager to learn, and quick to adapt to new challenges. You love to learn new things and can apply what you've learnt quickly, you're proactive in expanding your own knowledge, and you thrive on and regularly seek out feedback. Comfortable in a fast-paced environment - You're calm under pressure, adaptable when plans shift, and resilient when faced with roadblocks. You enjoy variety and working at pace, and are energised by the opportunity to get exposure to different experiences, challenges, and development that you can only find in a scale up environment. Someone who thrives on building relationships: You enjoy working with people and thrive off interaction. You can adapt your style depending on your audience, understand what information is (and isn't) relevant in different conversations, and feel comfortable engaging with a wide range of stakeholders; including senior leaders. You're confident presenting and communicating clearly in a way that lands. Organised and comfortable co-ordinating lots of different projects and tasks: You get energy from organisation, know how to manage your time and prioritise tasks effectively, and are comfortable juggling a few different workstreams at once. A proactive problem solver: You enjoy asking questions, analysing information, and spotting patterns or anomalies in data. You think critically about what you're seeing, explore different angles, and feel comfortable both asking for help and proposing solutions on the spot. You enjoy collaborating with others to solve problems and deliver great outcomes. Enjoy taking ownership: You take pride in owning your work, take initiative to anticipate challenges or spot opportunities, and have a track record of setting and achieving your goals. If you have previous exposure to occupational psychology, a customer facing role in support, account management, or sales; or have worked for a tech company; experience in these areas might be helpful in this role but experience is not essential or a requirement to apply. What your day to day might look like Managing your customer portfolio: You'll serve as the primary point of contact for a portfolio of customers ensuring engagement, satisfaction, and successful renewals. You'll be responsible for driving adoption, holding customer meetings, proactively monitoring customer health metrics, identifying risks, opportunities, and escalating issues. Educating and onboarding customers: You'll play an active role in helping new customers get off to a strong start. Over time, this will include leading onboarding sessions yourself to set customers up for success. You'll also take an active role in ongoing customer education; helping customers understand how to get the most value from the partnership, use our product confidently, and drive adoption across their teams. Customer Success team support: You'll work with the Head of Customer Success and a growing team of passionate Customer Success Managers, supporting them across a wide range of key initiatives. This includes conducting account research, preparing for customer meetings, creating reports and presentations, analysing customer data, and optimising processes. Driving customer engagement and advocacy: You'll help coordinate and support the delivery of customer workshops, reviews, and training sessions. You'll also prepare customer facing insights and return on investment summaries that showcase the value we're delivering. You'll play a key role in sharing customer themes, feedback and success stories with teams across the business to help improve our product, strengthen our approach and support advocacy. Finally, we're looking for someone who lives and breathes the Arctic Shores values: Make a difference - We can't change everything. But we can contribute to a world of work that's truly fair and inclusive, and do our bit to build a better society. Grow together - We invest in our ability, learn from our setbacks, and always celebrate the people behind our progress. By growing together, we go further. Explore, always - Changing the way the world sees potential takes curiosity, drive and bravery. With that explorer's spirit we break new ground. This is an opportunity to join a team that's as driven as they are supportive, a company that has its heart in the right place and a welcoming work culture. Applications will close at 10am on Tuesday 2nd December. Here's what you'll get from Arctic Shores Salary up to £38k + OTE 28 days holiday per year, plus public holidays. You'll also get an additional day for every year's service at Arctic Shores, up to four years Hybrid working - Attend the office at a cadence to be agreed with your manager Central offices within easy commuting distance Core working hours that allow flexibility around life outside of work Private medical and mental health cover with Vitality for all our Explorers, as well as 2 mental wellbeing days each year Company sick pay Length of service awards Enhanced Parental Leave Fertility support programme Aviva pension scheme, offering 3% employer and 5% employee contributions (calculated on full salary) Pension Salary Sacrifice scheme Share Options scheme Cycle2Work scheme Own Days - one day every month dedicated to your professional development. Whether you're setting time aside for a personal project, some research, a course it's entirely up to you The chance to work in a supportive team with a worthwhile mission . click apply for full job details

Overview Business Development Product Manager (Report Hub) Location - London Permanent - Vice President Being a Product Manager at Delta Capita means being the go-to partner for our clients-helping them navigate complex reporting needs with confidence. You're not just solving problems; you're building trust, driving improvements, and making a real impact in how the financial world stays connected and compliant. Your voice matters, your relationships grow, and your work makes a difference. The Impact You Will Have in This Role: Working within Delta Capita's exciting new Trade Reporting Product business line, the Business Development Product Manager is responsible for assisting new clients from initial contact through go-live on the platform to provide product expertise and ensure a consistent experience. The successful candidate will work closely through the pre-sales process and with the integration team to ensure that the client's requirements are understood and clearly documented, and where there are gaps, these are clearly highlighted. The candidate will continue to oversee the implementation, acting as the product SME through the integration governance process to facilitate escalation of scope changes and ensure impact is well understood. Our business success is our clients' success. The role requires a high level of client centricity coupled with a good understanding of trade booking system flows and trade lifecycles to guide clients toward optimal value extraction from the product. The Product Manager will understand the broader product philosophy and work closely with Technology and Product Owners to ensure that solutions designed for clients are consistent with designed workflow options. The candidate must be proficient in understanding business impact and escalating risks and issues. The candidate will be an advocate for the product. They will be responsible for generating content to support ongoing marketing and lead generation of the product. Working closely with the marketing team, the candidate will produce content and sales collateral (such as but not limited to) fact sheets, pitch decks, blog posts and thought leadership articles. Representing the business at industry events or conferences may also be required from time to time. The Role and Responsibilities Partner with Sales to deliver product demonstrations and in the production of related pitch decks. Act as an SME in communicating product capability. Partner with clients to guide how best to leverage DC's Trade Reporting platform as part of their target operating model. Raise awareness of the product suite through direct client engagement, either in 1-1 sales meetings or by representing the business at industry events. Partner with the Integration team to ensure pipeline and new client requirements are captured and documented. Ensure the end-to-end design of a client's implementation is optimized within the framework of the application. Partner with internal teams, especially the Product Manager and Tech Lead, to review enhancement requests, incorporate feedback, and communicate impacts to stakeholders. Act as an SME in communicating product capability. Guide clients on how best to leverage DC's Trade Reporting platform as part of their target operating model. Provide backup to the team for the delivery of product demonstrations. Provide input to help shape the strategic future roadmap including product innovation and business strategy through identification of opportunities and risks. Understand the competitive landscape and help ensure the product is well positioned. Act as a project SME for live integration projects. Partner with Integration to ensure implementation scope is managed and any scope changes are properly documented and communicated to the Product Manager and senior management. Demonstrate high proficiency in business writing-articulating topical and technical matters through engaging short and long-form content, understanding success criteria required for each style. Maintain a deep understanding of the domain and its challenges and articulate them in plain English. Raise awareness of the product suite through direct client engagement, either in 1-1 sales meetings or by representing the business at industry events. Other responsibilities Assist in responding to RFIs/RFPs. Ability to effectively plan and organize multiple demands and competing priorities. Bridge the gap between the customer and the organization. Identify, document and develop opportunities to solve problems, improve client experience, or grow revenue using DC's Trade Reporting solutions. As an SME, assist in producing training materials for internal and external customers, including documentation, publications, E-training tools, and FAQs. Expected to be SME in an area of the product and regulatory reporting jurisdiction (EMIR, CFTC, ASIC, MAS, MiFIR) where required, to attend meetings with clients. Identify potential risks to achieving project objectives and elevate to appropriate management. Experience Required Extensive experience in a similar role. Bachelor's degree preferred with Masters or equivalent experience. Knowledge of financial services operations, in particular the Trade Booking process and Regulatory Trade Reporting, including detailed experience in a BAU or a change role focused on at least one of EMIR, ASIC, MAS, or MiFIR/MiFID II relevant to trade and transaction reporting. An understanding of the competitive landscape in Trade Reporting along with associated technology and trends is beneficial. Leadership competencies for this level include Strategic Thinking: Effectively translates the vision into specific business objectives, considers multiple approaches, and provides insights to guide future decisions. Organisational Savvy: Understands Delta Capita's products and services and builds internal networks to navigate approvals and execution. Leading Change: Adapts well to changing circumstances and drives needed change to meet goals. Financial Acumen: Understands business financials and can work with complex data to inform practical decisions. Team Building: Builds teams and fosters a shared purpose across diverse groups. Inclusive Leadership: Values diversity and promotes inclusion across teams. How We Work Delta Capita is an equal opportunity employer. We encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodation to participate in the job application or interview process. If you require adjustments, please use the space within the application questionnaire. This is a permanent full-time position located in London with hybrid working. Please submit your application in English as soon as possible; if your profile is selected, a member of our team will contact you within 4 weeks. Who We Are Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with experience in financial services and technology innovation capability. Our mission is to reinvent the financial services value chain by providing technology-based mutualised services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture, please visit: Delta Capita is a global company with a focus on delivering value. (Note: external link removed)

Business Analytics & Insights Snr Manager - HIV Business Analytics & Insights Snr Manager - HIV United Kingdom - London Commercial/Sales Operations Regular Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Business Analytics & Insights (BA&I) HIV role partners with the HIV Business unit within Gilead UKI. This role is a permanent full-time role with the expectation to work onsite 3 days per week at Gilead's UKI offices in High Holborn, London. Gilead's HIV business unit supports launches and commercialisation of a portfolio of products at diverse lifecycle stages. Products included under the remit of this role include Gilead's full HIV Portfolio including Biktarvy and the upcoming Lenacapavir launch. One hundred percent (100%) of the role will be focussed on HIV brands. The role of the HIV BA&I analytics lead is integral to driving positive and sustainable performance for the business unit and superior customer engagement. The role focus is the generation, interpretation and dissemination of research and data, distilling insights from multiple sources to optimise the affiliate's market and customer understanding and provide recommendations that drive competitive execution. Focussed on national performance with deep dives into key accounts, regular and ad hoc analytics are conducted to answer key business questions from the brand team and senior leaders, to forecast revenue and market opportunities, and to make recommendations shaping marketing strategy and field team tactics. The role also leads monthly data interrogation and national / subnational performance tracking to enable optimisation of UKI execution excellence. The Business Analytics & Insights lead for HIV reports to the Director of the Gilead UKI Business Analytics & Insights team. The role collaborates and partners with a wide range of cross functional stakeholders, including daily interactions with the HIV business unit (marketing, sales managers, promotional and non-promotional field teams, medical, market access and legal team), BA&I and commercial operations peers. The person in this role has a high profile within the affiliate, engaging regularly with UKI leaders and representing the UKI when engaging with regional or global cross functional teams. The successful candidate will be articulate and highly numerate with strong functional business intelligence knowledge and the interpersonal skills to drive proactive cross functional collaboration in a busy and proactive team. Project management, PowerPoint and Excel skills are essential. Previous experience of an analytics / business intelligence role within secondary care in the pharma/biotech industry and / or experience within the HIV therapy area are desirable. Knowledge and experience of programming and data visualisation tools (e.g., Tableau or Power BI) are also desirable. The ideal candidate will enjoy managing multiple projects and cross functional stakeholders concurrently with an ability to prioritise based on business need, market opportunity, or corporate strategy. They should demonstrate strong business acumen, resilience under pressure, a positive solution focussed approach to overcoming challenges, and a tenacious drive for excellence. Key Responsibilities and Activities Highly numerate with proven data analysis and interpretation skills Excellent attention to detail coupled with an ability to understand and speak to the 'big picture'. Recognises/interprets business issues and recommends solutions through insights and analysis. Applies strategic and critical thinking; can communicate complex analytics in a clear and concise manner. The ability to meaningfully portray and communicate quantitative data in graphical form. Leads projects independently, coordinating input from cross-functional teams and external vendors. Interacts with internal customers ranging from leadership to field sales reps to understand business needs and priorities; establishes and maintains positive business cross functional relationships. Presents impactful insights, comfortable presenting recommendations to diverse stakeholders. Market and Customer Insights Market Research Assesses business insight needs; designs and agrees a fully comprehensive annual market research, insights and data plan and estimates the associated budget, in collaboration with commercial team. Oversees briefing, contracting, execution, delivery, and communication of insights from market research, within timelines and to agreed budget. Manages external agency partnerships, ensuring adherence to the ABPI code and Gilead SOPs and standards. Collates and communicates research observations, implications, and insights with proactive recommendations and guidance for how the business should action these. Acts as a strategic thought partner expert in market research for cross functional colleagues Advocates the UKI perspective and local code compliance for global market research projects. Forecasting Conducts research and compiles data as forecast input; combines global guidance and local assumptions to support revenue forecasting. Understands global forecast model(s) and flow; differentiates "big lever" assumptions vs. inputs with less impact. Leads bi-annual revenue forecast process for the BU (all HIV brands), from data collection, making assumption recommendations and driving cross functional assumptions alignment with documented rationale. Uses globally developed models to develop / update / adjust forecasts and communicate to local and global stakeholders. Collaborates with BU partners to develop and present the forecast narrative to senior leaders, supported by data and insights. Partners with commercial team to scenario model and support decision-making, may need to build ad hoc models to forecast novel market situations. Performance Reviews and Reporting Iterative Analytics Analyses the market and competitive environment with a range of data sources, including IQVIA sales data. Identifies and puts in place appropriate data sources for regular tracking. Puts measures in place to ensure IQVIA data quality. Understands the range of leading, lagging, and operational performance metrics and relevance to business success (e.g. how these link to key forecast levers) and makes recommendations / gains alignment on key tracking metrics. Collaborates and leads compilation and communication of monthly / quarterly / ad hoc performance reporting, with context, insights, and recommendations. Identifies insights and makes recommendations based on findings, leading iterative deep dives when required. Supports development and delivery of business frameworks and related analytical processes based on the needs of the Company's senior management (monthly performance reviews, quarterly business reviews, etc.) Represents the UKI local perspective for global KPI tracking. Ad hoc collaboration with national sales manager(s) and sales force enablement team to synthesize insights from activity and sales trends. Regular tracking and ad hoc deep dives into key account trends. Advises on BU field tactics and incentive structure. Distils insights from field team feedback to provide recommendations enhancing field team execution, customer engagement strategy and broader tactical or strategic decisions. Develops bespoke reporting analyses and tools (Excel/Tableau) to support analytics reporting for commercial teams and senior leadership. Automates reporting where possible. Knowledge, Experience and Skills Experience across areas of Business Intelligence functional areas (analytics and performance reporting, market research and forecasting), preferably in pharmaceutical or biotech industry. Knowledge of Sales and Marketing organizations and pharmaceutical data sources (e.g., IQVIA.) Track record for excellent project management skills. Self-starter, able to learn quickly, prioritise and multi-task in a fast-paced environment of changing priorities. High level of resourcefulness and problem-solving skills under pressure Advanced MS Excel skills (Word & PowerPoint, etc.); analytical software experience (e.g., Tableau) advantageous Good communication and interpersonal skills with the ability to communicate clearly and effectively to a variety of audiences in oral and written format click apply for full job details