Data Engineer / Scientist Department: Consultancy Employment Type: Full Time Location: United Kingdom / Hybrid Description As a Data Engineer/Scientist at Actica, you will have the opportunity to design, build, and maintain data pipelines while developing advanced analytics solutions to unlock business problems for high-profile UK public sector organisations. Your expertise will enable organisations to maximise the value of their data assets through robust data infrastructure and sophisticated analysis, playing a key role in nationally critical projects that make a real difference to people's everyday lives. Locations: London, Guildford, Bristol, M4 corridor Hybrid working Roles and Responsibilities Actica recognises that data engineering, analytics, and data science are distinct but interconnected disciplines. Our data engineers focus on building and maintaining the data infrastructure that enables analytics and data science work, while our data scientists and analysts focus on deriving insights and developing models. At Actica, we're at the forefront of the UK government's AI transformation agenda, seeking skilled data specialists to architect and implement advanced analytics solutions for critical public sector and defence organisations. As part of our team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate with stakeholders to transform legacy systems, implement data governance frameworks, and ensure solutions meet the highest security standards. Our deep expertise in public sector digital transformation and established presence across defence and government organisations offer unique opportunities to shape the future of UK public services through innovative data-driven solutions. With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how your expertise could strengthen our growing data practice. As a data engineer/scientist, you will: Data Engineering Focus: Design, implement, and maintain scalable data pipelines and ETL processes Develop and maintain data warehouses and data lakes Implement data quality monitoring and validation systems Create and maintain data documentation and cataloguing systems Optimize data storage and retrieval systems Implement data security and governance frameworks Build and maintain data APIs and services Analytics and Data Science Focus: Translate business problems into data queries and solutions Develop and deploy machine learning models Create advanced analytics solutions Provide insights through data visualization and reporting Design and implement A/B tests and experiments Collaborate with stakeholders to understand data requirements Project Responsibilities: You will work on assignments such as: Architecting end-to-end data solutions for major business transformation programmes Designing and implementing data lakes and warehouses using cloud technologies Creating automated data pipelines for continuous data integration Developing real-time data processing systems Implementing data governance and security frameworks Building scalable machine learning infrastructure Collaborating with multiple departments, stakeholders, and external vendors Skills, Knowledge and Expertise We work predominantly within the UK Defence and Public Sectors so experience within those sectors is desirable, preferably in roles which have used data to solve business problems. The fast-moving nature of the Public Sector technology environment, together with the need to resource multiple, ad-hoc assignments, also requires our data analysts and data scientists to be quick thinkers, proactive and self-motivated - with the ability to apply a structured approach to often unfamiliar subject matter. The following attributes and areas of experience will make you particularly suited to this role with Actica: Coding e.g. expertise in Python or R; Collaborative, team-based development; Cloud analytics platforms e.g. relevant AWS and Azure platform services; Data tools hands on experience with Palantir ESSENTIAL; Data science approaches and tooling e.g. Hadoop, Spark; Data engineering approaches; Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast-paced, ever-changing environment. Working Arrangements: Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on-site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week Team-based project environment with opportunities to participate in internal initiatives. Career Development A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits.
Jul 05, 2025
Full time
Data Engineer / Scientist Department: Consultancy Employment Type: Full Time Location: United Kingdom / Hybrid Description As a Data Engineer/Scientist at Actica, you will have the opportunity to design, build, and maintain data pipelines while developing advanced analytics solutions to unlock business problems for high-profile UK public sector organisations. Your expertise will enable organisations to maximise the value of their data assets through robust data infrastructure and sophisticated analysis, playing a key role in nationally critical projects that make a real difference to people's everyday lives. Locations: London, Guildford, Bristol, M4 corridor Hybrid working Roles and Responsibilities Actica recognises that data engineering, analytics, and data science are distinct but interconnected disciplines. Our data engineers focus on building and maintaining the data infrastructure that enables analytics and data science work, while our data scientists and analysts focus on deriving insights and developing models. At Actica, we're at the forefront of the UK government's AI transformation agenda, seeking skilled data specialists to architect and implement advanced analytics solutions for critical public sector and defence organisations. As part of our team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate with stakeholders to transform legacy systems, implement data governance frameworks, and ensure solutions meet the highest security standards. Our deep expertise in public sector digital transformation and established presence across defence and government organisations offer unique opportunities to shape the future of UK public services through innovative data-driven solutions. With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how your expertise could strengthen our growing data practice. As a data engineer/scientist, you will: Data Engineering Focus: Design, implement, and maintain scalable data pipelines and ETL processes Develop and maintain data warehouses and data lakes Implement data quality monitoring and validation systems Create and maintain data documentation and cataloguing systems Optimize data storage and retrieval systems Implement data security and governance frameworks Build and maintain data APIs and services Analytics and Data Science Focus: Translate business problems into data queries and solutions Develop and deploy machine learning models Create advanced analytics solutions Provide insights through data visualization and reporting Design and implement A/B tests and experiments Collaborate with stakeholders to understand data requirements Project Responsibilities: You will work on assignments such as: Architecting end-to-end data solutions for major business transformation programmes Designing and implementing data lakes and warehouses using cloud technologies Creating automated data pipelines for continuous data integration Developing real-time data processing systems Implementing data governance and security frameworks Building scalable machine learning infrastructure Collaborating with multiple departments, stakeholders, and external vendors Skills, Knowledge and Expertise We work predominantly within the UK Defence and Public Sectors so experience within those sectors is desirable, preferably in roles which have used data to solve business problems. The fast-moving nature of the Public Sector technology environment, together with the need to resource multiple, ad-hoc assignments, also requires our data analysts and data scientists to be quick thinkers, proactive and self-motivated - with the ability to apply a structured approach to often unfamiliar subject matter. The following attributes and areas of experience will make you particularly suited to this role with Actica: Coding e.g. expertise in Python or R; Collaborative, team-based development; Cloud analytics platforms e.g. relevant AWS and Azure platform services; Data tools hands on experience with Palantir ESSENTIAL; Data science approaches and tooling e.g. Hadoop, Spark; Data engineering approaches; Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast-paced, ever-changing environment. Working Arrangements: Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on-site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week Team-based project environment with opportunities to participate in internal initiatives. Career Development A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits.
Customer Services Advisor - August Start Your new company You'll be joining the existing permanent helpdesk team as part of our Hays temping team working within the public sector. Hours - 08:30 to 16:30 On site - Monday to Friday Start - August 2025 Duration - 2 Months Temp Your new role You will answer incoming queries via phone and email channels to effectively provide advice and solutions, duties include: Be contacted by phone and email to offer tailored advice.Support with issues like finance, accommodation, and visas (training provided).Log interactions and refer to specialist teams as needed.Use judgement to handle sensitive or complex queries.Assist with service improvements and student feedback.Adapt quickly to new systems and processes. What you'll need to succeed Experience in a customer-facing or advisory roleClear, professional communication skillsAbility to manage sensitive issues with discretionStrong organisation and time managementConfident using databases and digital toolsFlexible, proactive, and keen to learn What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email your CV to with the reference If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 05, 2025
Seasonal
Customer Services Advisor - August Start Your new company You'll be joining the existing permanent helpdesk team as part of our Hays temping team working within the public sector. Hours - 08:30 to 16:30 On site - Monday to Friday Start - August 2025 Duration - 2 Months Temp Your new role You will answer incoming queries via phone and email channels to effectively provide advice and solutions, duties include: Be contacted by phone and email to offer tailored advice.Support with issues like finance, accommodation, and visas (training provided).Log interactions and refer to specialist teams as needed.Use judgement to handle sensitive or complex queries.Assist with service improvements and student feedback.Adapt quickly to new systems and processes. What you'll need to succeed Experience in a customer-facing or advisory roleClear, professional communication skillsAbility to manage sensitive issues with discretionStrong organisation and time managementConfident using databases and digital toolsFlexible, proactive, and keen to learn What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email your CV to with the reference If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 05, 2025
Full time
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 05, 2025
Full time
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Director of Product Department: Product Employment Type: Permanent - Full Time Location: London Reporting To: Shahid Naveed Compensation: £150,000 - £170,000 / year Description Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We are looking for a Director of Product who is entrepreneurial, deeply curious, and passionate about building world-class products that drive real outcomes. You will lead our product management function across multiple domains, scaling our team and evolving our practices to match the pace and ambition of our growth. Key Responsibilities Product Strategy: Define and drive product vision and strategy aligned to Freetrade's mission and business objectives. Leadership: Build, lead, and coach a team of high-performing product managers. Foster a culture of ownership, innovation, and high standards. Execution: Translate strategic goals into operational plans, ensuring we ship high-quality, impactful products quickly and iteratively. Customer Obsession: Instil a deep focus on understanding customer problems, market dynamics, and industry trends. Drive discovery practices that create a pipeline of validated product opportunities. Cross-Functional Collaboration: Work closely with engineering, design, marketing, operations, and senior leadership to deliver great outcomes. Hiring & Development: Recruit, mentor, and develop product talent. Raise the bar for what great product management looks like. Process Excellence: Implement lightweight processes to drive visibility, predictability, and quality without introducing unnecessary bureaucracy. Compliance: Ensure products meet regulatory requirements while delivering excellent user experiences. Data-Driven Decisions: Analyse product performance, customer feedback, and market data to inform product decisions. Skills, Knowledge and Expertise 8+ years of product management experience, including at least 4 years in leadership roles, ideally within a fast-paced tech or fintech environment. Proven track record of delivering innovative digital solutions and ideally managing complex, regulated financial products. Strong leadership skills with experience building and scaling high-performing product teams. Demonstrated ability to build products that achieve both commercial and mission-driven goals. Exceptional product craft: strategic thinking, customer empathy, and the ability to translate user and business needs into impactful solutions. Entrepreneurial mindset: proactively spots commercial opportunities and drives initiatives from concept to execution. Highly inquisitive: passionate about understanding markets, users, emerging trends, and competitor landscapes. Excellent analytical and data-driven decision-making skills. Outstanding communication and influencing skills, able to build strong cross-functional relationships and lead through persuasion and vision. Outcome-focused, measuring success by business impact, customer value, and speed of learning. Bachelor's degree required; MBA or a relevant advanced degree is a plus. Benefits & Logistics Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the close of the deal to become part of IG Group, you can expect that our benefits package will further improve to align with the benefits on offer. Interview Process We keep things simple and transparent. Our process typically includes: Interview Process We keep things simple and transparent. Our process typically includes: Initial interview - A chat with one of our Talent Specialists. Hiring Manager interview - A deep dive into your skills and experience. Task Presentation - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jul 05, 2025
Full time
Director of Product Department: Product Employment Type: Permanent - Full Time Location: London Reporting To: Shahid Naveed Compensation: £150,000 - £170,000 / year Description Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We are looking for a Director of Product who is entrepreneurial, deeply curious, and passionate about building world-class products that drive real outcomes. You will lead our product management function across multiple domains, scaling our team and evolving our practices to match the pace and ambition of our growth. Key Responsibilities Product Strategy: Define and drive product vision and strategy aligned to Freetrade's mission and business objectives. Leadership: Build, lead, and coach a team of high-performing product managers. Foster a culture of ownership, innovation, and high standards. Execution: Translate strategic goals into operational plans, ensuring we ship high-quality, impactful products quickly and iteratively. Customer Obsession: Instil a deep focus on understanding customer problems, market dynamics, and industry trends. Drive discovery practices that create a pipeline of validated product opportunities. Cross-Functional Collaboration: Work closely with engineering, design, marketing, operations, and senior leadership to deliver great outcomes. Hiring & Development: Recruit, mentor, and develop product talent. Raise the bar for what great product management looks like. Process Excellence: Implement lightweight processes to drive visibility, predictability, and quality without introducing unnecessary bureaucracy. Compliance: Ensure products meet regulatory requirements while delivering excellent user experiences. Data-Driven Decisions: Analyse product performance, customer feedback, and market data to inform product decisions. Skills, Knowledge and Expertise 8+ years of product management experience, including at least 4 years in leadership roles, ideally within a fast-paced tech or fintech environment. Proven track record of delivering innovative digital solutions and ideally managing complex, regulated financial products. Strong leadership skills with experience building and scaling high-performing product teams. Demonstrated ability to build products that achieve both commercial and mission-driven goals. Exceptional product craft: strategic thinking, customer empathy, and the ability to translate user and business needs into impactful solutions. Entrepreneurial mindset: proactively spots commercial opportunities and drives initiatives from concept to execution. Highly inquisitive: passionate about understanding markets, users, emerging trends, and competitor landscapes. Excellent analytical and data-driven decision-making skills. Outstanding communication and influencing skills, able to build strong cross-functional relationships and lead through persuasion and vision. Outcome-focused, measuring success by business impact, customer value, and speed of learning. Bachelor's degree required; MBA or a relevant advanced degree is a plus. Benefits & Logistics Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the close of the deal to become part of IG Group, you can expect that our benefits package will further improve to align with the benefits on offer. Interview Process We keep things simple and transparent. Our process typically includes: Interview Process We keep things simple and transparent. Our process typically includes: Initial interview - A chat with one of our Talent Specialists. Hiring Manager interview - A deep dive into your skills and experience. Task Presentation - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
HGV Driver Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project. As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times. The role will involve: Confirm delivery instructions, plan routes accordingly and meet delivery schedules. Undertake checks at point of delivery to ensure the customer's order is correct and complete delivery paperwork - note any errors or returns Obtain customer signature or branch signature for internal branch transfers Report any road/bridge restrictions or any other delivery problems Follow procedures for securing the premises, vehicle, stock and cash Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required Drive the vehicle safely and professionally at all times in accordance with the Law Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day Supervise the loading of the vehicle to ensure products are safely loaded within the weight limits and secured. Ensure they are loaded in line with deliveries that day Report accidents & incidents as soon as possible following the incident in line with company's accident procedure Display the Operator's Licence Disc, FORS Accreditation and Vulnerable Road User stickers on the vehicle Operate a Moffett Mounty fork truck for loading/off-loading Attend essential training in order to carry out the Driver role _This list is not exhaustive and may be subject to local variation._ About you: Valid HGV Driving Qualification - C, Moffett License, Digital Tachograph Card, Driver CPC Card. Professional driving experience Health and safety aware In return you will be offered: Competitive salary with yearly reviews Discretionary yearly bonus scheme Uniform & PPE Staff discount On-site parking Salary Sacrifice Pension Scheme (optional) Enhanced Life Assurance for employees enrolled on the Salary Sacrifice Pension Scheme Increased Pension Contributions after 5 years for employees on the Salary Sacrifice Scheme Increased holiday allowance based on length of service, to a maximum of 30 days leave per annum Long Service Awards Discounted rates on Private Health Care Eyecare Vouchers Wider Wallet Discounts Encon Academy: training programmes through external training providers, in-house training and/or funding towards qualifications in areas of expertise. INDHP Job Types: Full-time, Permanent Additional pay: Bonus scheme Yearly bonus Benefits: Company pension Employee discount Free parking Life insurance On-site parking Store discount Schedule: Day shift Monday to Friday No weekends Experience: Driving: 1 year (preferred) Licence/Certification: HGV Licence (preferred) Moffett Licence (preferred) Work Location: In person
Jul 05, 2025
Full time
HGV Driver Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project. As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times. The role will involve: Confirm delivery instructions, plan routes accordingly and meet delivery schedules. Undertake checks at point of delivery to ensure the customer's order is correct and complete delivery paperwork - note any errors or returns Obtain customer signature or branch signature for internal branch transfers Report any road/bridge restrictions or any other delivery problems Follow procedures for securing the premises, vehicle, stock and cash Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required Drive the vehicle safely and professionally at all times in accordance with the Law Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day Supervise the loading of the vehicle to ensure products are safely loaded within the weight limits and secured. Ensure they are loaded in line with deliveries that day Report accidents & incidents as soon as possible following the incident in line with company's accident procedure Display the Operator's Licence Disc, FORS Accreditation and Vulnerable Road User stickers on the vehicle Operate a Moffett Mounty fork truck for loading/off-loading Attend essential training in order to carry out the Driver role _This list is not exhaustive and may be subject to local variation._ About you: Valid HGV Driving Qualification - C, Moffett License, Digital Tachograph Card, Driver CPC Card. Professional driving experience Health and safety aware In return you will be offered: Competitive salary with yearly reviews Discretionary yearly bonus scheme Uniform & PPE Staff discount On-site parking Salary Sacrifice Pension Scheme (optional) Enhanced Life Assurance for employees enrolled on the Salary Sacrifice Pension Scheme Increased Pension Contributions after 5 years for employees on the Salary Sacrifice Scheme Increased holiday allowance based on length of service, to a maximum of 30 days leave per annum Long Service Awards Discounted rates on Private Health Care Eyecare Vouchers Wider Wallet Discounts Encon Academy: training programmes through external training providers, in-house training and/or funding towards qualifications in areas of expertise. INDHP Job Types: Full-time, Permanent Additional pay: Bonus scheme Yearly bonus Benefits: Company pension Employee discount Free parking Life insurance On-site parking Store discount Schedule: Day shift Monday to Friday No weekends Experience: Driving: 1 year (preferred) Licence/Certification: HGV Licence (preferred) Moffett Licence (preferred) Work Location: In person
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Partnerships Manager At Adyen, over 40% of deals that go live involve a partner. The Partnership's Team five year plan is to continue to accelerate our growth curve and get that number well north of 70%. To help drive this five year mission we are seeking an experienced Partner Manager to spearhead the expansion of Adyen's Alliance Partnerships program in EMEA based in London. In this critical role, you will be entrusted with cultivating and expanding relationships with global systems integrators (GSIs) and consultancies partners. The ideal candidate will possess a comprehensive understanding of how GSIs and consultancies win & deliver transformation services and will strategically collaborate to maximize mutual benefits with partners operating in these domains. By blending both business and product expertise, you will proactively identify, develop, and nurture this key strategic channel for Adyen. As a vital member of our team, you will play a role in driving enterprise pipeline growth for the sales organization and contributing to the acceleration of our overall business growth trajectory. If you thrive in a dynamic and collaborative environment and have a proven track record in medium to long tail partner management, we invite you to bring your ideas and initiatives to our ambitious team. What you'll do Execute a comprehensive partner management strategy aimed at nurturing strong relationships with GSIs and consultancies, driving market expansion, and revenue growth acceleration Serve as the primary point of contact between Adyen and your alliance partners, ensuring seamless communication and fostering collaboration Lead the recruitment, onboarding, training, and ongoing support of GSIs to ensure their effective representation and delivery of Adyen's solutions Collaborate closely with GSIs to devise joint go-to-market strategies, co-marketing campaigns, sales empowerment initiatives, and industry-specific solutions Drive negotiation and administration of partnership agreements, ensuring mutual benefit, legal compliance, and alignment with Adyen's strategic goals Work with cross-functional teams, including sales, marketing, product development, and legal, to ensure a unified approach to Alliance partnership success Evaluate key performance metrics and continuously optimize GSI partnership performance Engage key stakeholders within GSIs to understand their needs, address challenges, and gather feedback to enhance the partnership offering Conduct regular business reviews with SIs to ensure alignment on objectives, performance metrics, and strategic endeavors Stay updated on industry trends, competitor strategies, and market dynamics to uphold Adyen's competitive advantage in GSI partnerships Who you are 5+ years of experience in a direct partnerships or alliances facing role Experience building partnerships with GSIs or consultants focused on the payments or fintech or digital transformation space Ability to think and operate like an entrepreneur, a go-getter mentality Ability to see the bigger picture in channel management using a global and commercial mindset Flexible, professional, accurate and structured Excellent organizational skills as we are a flat organization with a lot of autonomy You have full professional proficiency (written and verbal) in English This role is based out of our London office Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. The way we work is guided by the eight principles of the Adyen Formula. Learn more here. To our customers we're not just another technology provider. We're partners in their growth. If you're not just another sales leader, marketing professional, or support specialist then a career at Adyen is the right career for you.
Jul 05, 2025
Full time
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Partnerships Manager At Adyen, over 40% of deals that go live involve a partner. The Partnership's Team five year plan is to continue to accelerate our growth curve and get that number well north of 70%. To help drive this five year mission we are seeking an experienced Partner Manager to spearhead the expansion of Adyen's Alliance Partnerships program in EMEA based in London. In this critical role, you will be entrusted with cultivating and expanding relationships with global systems integrators (GSIs) and consultancies partners. The ideal candidate will possess a comprehensive understanding of how GSIs and consultancies win & deliver transformation services and will strategically collaborate to maximize mutual benefits with partners operating in these domains. By blending both business and product expertise, you will proactively identify, develop, and nurture this key strategic channel for Adyen. As a vital member of our team, you will play a role in driving enterprise pipeline growth for the sales organization and contributing to the acceleration of our overall business growth trajectory. If you thrive in a dynamic and collaborative environment and have a proven track record in medium to long tail partner management, we invite you to bring your ideas and initiatives to our ambitious team. What you'll do Execute a comprehensive partner management strategy aimed at nurturing strong relationships with GSIs and consultancies, driving market expansion, and revenue growth acceleration Serve as the primary point of contact between Adyen and your alliance partners, ensuring seamless communication and fostering collaboration Lead the recruitment, onboarding, training, and ongoing support of GSIs to ensure their effective representation and delivery of Adyen's solutions Collaborate closely with GSIs to devise joint go-to-market strategies, co-marketing campaigns, sales empowerment initiatives, and industry-specific solutions Drive negotiation and administration of partnership agreements, ensuring mutual benefit, legal compliance, and alignment with Adyen's strategic goals Work with cross-functional teams, including sales, marketing, product development, and legal, to ensure a unified approach to Alliance partnership success Evaluate key performance metrics and continuously optimize GSI partnership performance Engage key stakeholders within GSIs to understand their needs, address challenges, and gather feedback to enhance the partnership offering Conduct regular business reviews with SIs to ensure alignment on objectives, performance metrics, and strategic endeavors Stay updated on industry trends, competitor strategies, and market dynamics to uphold Adyen's competitive advantage in GSI partnerships Who you are 5+ years of experience in a direct partnerships or alliances facing role Experience building partnerships with GSIs or consultants focused on the payments or fintech or digital transformation space Ability to think and operate like an entrepreneur, a go-getter mentality Ability to see the bigger picture in channel management using a global and commercial mindset Flexible, professional, accurate and structured Excellent organizational skills as we are a flat organization with a lot of autonomy You have full professional proficiency (written and verbal) in English This role is based out of our London office Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. The way we work is guided by the eight principles of the Adyen Formula. Learn more here. To our customers we're not just another technology provider. We're partners in their growth. If you're not just another sales leader, marketing professional, or support specialist then a career at Adyen is the right career for you.
Locations: Dartford, London, Worksop, Manchester, Birmingham, Bristol. Do you want to be at the forefront of specialist fire engineering, working on some of the UK's most prestigious projects? Are you passionate about architectural design and fire safety, and eager to develop expertise in Passive Fire Protection (PFP)? Then Crown HouseTechnologies, Laing O'Rourke's in-house MEP Engineering business, could be the perfect place for you. We are seeking a MEICA Specialist Engineer with an architectural background to take ownership of architectural fire systems, drive technical excellence, and develop into an in-house subject matter expert. With us you'll become an integral member of an innovative, industry-leading team, working on some of the most technically challenging and rewarding projects in the construction industry. We are committed to your growth, offering extensive training, career development, and long-term progression opportunities. We are leading the way in Passive Fire Protection-recognising it as a vital, evolving discipline at the intersection of architecture, structure, and MEP services. As part of our industry-leading central fire team, you'll play a key role in shaping fire safety standards across our projects. Why Join Us? Work on high-profile projects that push the boundaries of fire safety in construction. Receive mentorship and structured career development to become a recognised expert. Collaborate with top professionals in fire engineering, architecture, and building services. What will the role entail? Serve as the custodian of architectural fire knowledge, ensuring best practices across projects. Lead the interpretation and implementation of passive fire protection within fire strategies. Develop technical guidance and internal standards to drive consistency. Provide expert support to project teams on architectural fire-related challenges. Engage with manufacturers and industry bodies to source innovative solutions. Conduct technical audits and reviews to ensure compliance and continuous improvement. Work closely with external consultants and regulatory bodies where required. Stay at the cutting edge of fire safety by continuously developing your expertise. What experience are we looking for? Experience in architectural design, consultancy, or a related field. Strong understanding of building elements, facades, structure, and MEP systems. Knowledge of Building Regulations, PFP materials, and fire safety standards. Digital Engineering experience - familiarity with BIM software is a plus. Strong problem-solving skills and an analytical, curious mindset. Membership in a Professional Institution (e.g., RIBA) and Chartered status (or working towards it) is desirable. A commitment to continuous learning and professional development. Willingness to gain PFP certifications within two years of appointment. About us: CHT is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email
Jul 05, 2025
Full time
Locations: Dartford, London, Worksop, Manchester, Birmingham, Bristol. Do you want to be at the forefront of specialist fire engineering, working on some of the UK's most prestigious projects? Are you passionate about architectural design and fire safety, and eager to develop expertise in Passive Fire Protection (PFP)? Then Crown HouseTechnologies, Laing O'Rourke's in-house MEP Engineering business, could be the perfect place for you. We are seeking a MEICA Specialist Engineer with an architectural background to take ownership of architectural fire systems, drive technical excellence, and develop into an in-house subject matter expert. With us you'll become an integral member of an innovative, industry-leading team, working on some of the most technically challenging and rewarding projects in the construction industry. We are committed to your growth, offering extensive training, career development, and long-term progression opportunities. We are leading the way in Passive Fire Protection-recognising it as a vital, evolving discipline at the intersection of architecture, structure, and MEP services. As part of our industry-leading central fire team, you'll play a key role in shaping fire safety standards across our projects. Why Join Us? Work on high-profile projects that push the boundaries of fire safety in construction. Receive mentorship and structured career development to become a recognised expert. Collaborate with top professionals in fire engineering, architecture, and building services. What will the role entail? Serve as the custodian of architectural fire knowledge, ensuring best practices across projects. Lead the interpretation and implementation of passive fire protection within fire strategies. Develop technical guidance and internal standards to drive consistency. Provide expert support to project teams on architectural fire-related challenges. Engage with manufacturers and industry bodies to source innovative solutions. Conduct technical audits and reviews to ensure compliance and continuous improvement. Work closely with external consultants and regulatory bodies where required. Stay at the cutting edge of fire safety by continuously developing your expertise. What experience are we looking for? Experience in architectural design, consultancy, or a related field. Strong understanding of building elements, facades, structure, and MEP systems. Knowledge of Building Regulations, PFP materials, and fire safety standards. Digital Engineering experience - familiarity with BIM software is a plus. Strong problem-solving skills and an analytical, curious mindset. Membership in a Professional Institution (e.g., RIBA) and Chartered status (or working towards it) is desirable. A commitment to continuous learning and professional development. Willingness to gain PFP certifications within two years of appointment. About us: CHT is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email
Locations: Dartford, London, Worksop, Manchester, Birmingham, Bristol. Do you want to be at the forefront of specialist fire engineering, working on some of the UK's most prestigious projects? Are you passionate about architectural design and fire safety, and eager to develop expertise in Passive Fire Protection (PFP)? Then Crown HouseTechnologies, Laing O'Rourke's in-house MEP Engineering business, could be the perfect place for you. We are seeking a MEICA Specialist Engineer with an architectural background to take ownership of architectural fire systems, drive technical excellence, and develop into an in-house subject matter expert. With us you'll become an integral member of an innovative, industry-leading team, working on some of the most technically challenging and rewarding projects in the construction industry. We are committed to your growth, offering extensive training, career development, and long-term progression opportunities. We are leading the way in Passive Fire Protection-recognising it as a vital, evolving discipline at the intersection of architecture, structure, and MEP services. As part of our industry-leading central fire team, you'll play a key role in shaping fire safety standards across our projects. Why Join Us? Work on high-profile projects that push the boundaries of fire safety in construction. Receive mentorship and structured career development to become a recognised expert. Collaborate with top professionals in fire engineering, architecture, and building services. What will the role entail? Serve as the custodian of architectural fire knowledge, ensuring best practices across projects. Lead the interpretation and implementation of passive fire protection within fire strategies. Develop technical guidance and internal standards to drive consistency. Provide expert support to project teams on architectural fire-related challenges. Engage with manufacturers and industry bodies to source innovative solutions. Conduct technical audits and reviews to ensure compliance and continuous improvement. Work closely with external consultants and regulatory bodies where required. Stay at the cutting edge of fire safety by continuously developing your expertise. What experience are we looking for? Experience in architectural design, consultancy, or a related field. Strong understanding of building elements, facades, structure, and MEP systems. Knowledge of Building Regulations, PFP materials, and fire safety standards. Digital Engineering experience - familiarity with BIM software is a plus. Strong problem-solving skills and an analytical, curious mindset. Membership in a Professional Institution (e.g., RIBA) and Chartered status (or working towards it) is desirable. A commitment to continuous learning and professional development. Willingness to gain PFP certifications within two years of appointment. About us: CHT is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email
Jul 05, 2025
Full time
Locations: Dartford, London, Worksop, Manchester, Birmingham, Bristol. Do you want to be at the forefront of specialist fire engineering, working on some of the UK's most prestigious projects? Are you passionate about architectural design and fire safety, and eager to develop expertise in Passive Fire Protection (PFP)? Then Crown HouseTechnologies, Laing O'Rourke's in-house MEP Engineering business, could be the perfect place for you. We are seeking a MEICA Specialist Engineer with an architectural background to take ownership of architectural fire systems, drive technical excellence, and develop into an in-house subject matter expert. With us you'll become an integral member of an innovative, industry-leading team, working on some of the most technically challenging and rewarding projects in the construction industry. We are committed to your growth, offering extensive training, career development, and long-term progression opportunities. We are leading the way in Passive Fire Protection-recognising it as a vital, evolving discipline at the intersection of architecture, structure, and MEP services. As part of our industry-leading central fire team, you'll play a key role in shaping fire safety standards across our projects. Why Join Us? Work on high-profile projects that push the boundaries of fire safety in construction. Receive mentorship and structured career development to become a recognised expert. Collaborate with top professionals in fire engineering, architecture, and building services. What will the role entail? Serve as the custodian of architectural fire knowledge, ensuring best practices across projects. Lead the interpretation and implementation of passive fire protection within fire strategies. Develop technical guidance and internal standards to drive consistency. Provide expert support to project teams on architectural fire-related challenges. Engage with manufacturers and industry bodies to source innovative solutions. Conduct technical audits and reviews to ensure compliance and continuous improvement. Work closely with external consultants and regulatory bodies where required. Stay at the cutting edge of fire safety by continuously developing your expertise. What experience are we looking for? Experience in architectural design, consultancy, or a related field. Strong understanding of building elements, facades, structure, and MEP systems. Knowledge of Building Regulations, PFP materials, and fire safety standards. Digital Engineering experience - familiarity with BIM software is a plus. Strong problem-solving skills and an analytical, curious mindset. Membership in a Professional Institution (e.g., RIBA) and Chartered status (or working towards it) is desirable. A commitment to continuous learning and professional development. Willingness to gain PFP certifications within two years of appointment. About us: CHT is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email
When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of.Join us and discover how our people write our story. A key role in the recently established Salesforce practice, you will be responsible for the architectural decisions and technical deliverables in Salesforce engagements. You will guide our teams in translating business needs into secure, scalable and innovative solutions, and provide technical direction as you solve problems together. As a Salesforce Solution Architect, you will: Lead multi-skilled agile teams in solution design, implementation, data migration, and integration activities, ensuring AI integration and platform-first solutions to minimize time to value for our customers. Collaborate and negotiate with customer architects to agree functional and non-functional designs, advising customers and managers on the estimated effort, technical implications and complexity surrounding your designs. Assist Delivery Managers with planning, estimation, risk mitigation, delivery assurance and ensuring compliance with relevant standards and best practice. Act as a senior technical liaison with customers, Salesforce UK, and our Salesforce partners. Support business development, working with our sales and account teams to qualify opportunities, supporting presales activity, bids and proposals. Cultivate a public persona, publishing insightful views and promoting collaboration in the Salesforce ecosystem. We are passionate about developing our people. You will manage, coach and develop a small number of our Salesforce practice staff, with a focus on managing employee performance and assisting in their career development. As a technical leader, you will work with your peers to develop policy and standards, share knowledge and mentor those around you. You'll do this whilst advising about new technologies and approaches, with room to learn, develop and grow. Minimum (Essential) Requirements Proven experience as a Solution Architect, accountable for the technical delivery of successful, large-scale Salesforce implementations within the UK (preferably public sector). Deep knowledge of Salesforce architecture, platform (Sales, Service, Experience, Data Cloud) and third-party products available in the ecosystem. Salesforce certifications: Certified Application Architect and System Architect. Experience in communicating and negotiating whole solution architecture concepts with customer stakeholders, prioritising platform over third-party components over bespoke development. Experience prioritising non-functional concerns for customers and has experience incorporating these into the application design. Experience with complementary technologies (e.g. AWS, Azure, M365) and integration with legacy systems. Able to simply and clearly communicate technical design in conversation, documentation and presentations to technical and non-technical stakeholders. Willingness to travel to client workshops and Salesforce events across the UK as needed (estimated at 8 days per month). Desirable Salesforce Certified Technical Architect. Active SC or DV clearance. (Eligibility to obtain clearance is mandatory). Salesforce certifications in additional specialisms such as Public Sector Solutions. Has developed business across an account with sales and account managers. Experience in managing others, setting objectives, giving feedback and leading performance reviews. Able to prioritise their time across multiple major projects. Shares their thoughts and views on technology, participating in technology communities. WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. ABOUT US: At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day. For more information, see So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 05, 2025
Full time
When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of.Join us and discover how our people write our story. A key role in the recently established Salesforce practice, you will be responsible for the architectural decisions and technical deliverables in Salesforce engagements. You will guide our teams in translating business needs into secure, scalable and innovative solutions, and provide technical direction as you solve problems together. As a Salesforce Solution Architect, you will: Lead multi-skilled agile teams in solution design, implementation, data migration, and integration activities, ensuring AI integration and platform-first solutions to minimize time to value for our customers. Collaborate and negotiate with customer architects to agree functional and non-functional designs, advising customers and managers on the estimated effort, technical implications and complexity surrounding your designs. Assist Delivery Managers with planning, estimation, risk mitigation, delivery assurance and ensuring compliance with relevant standards and best practice. Act as a senior technical liaison with customers, Salesforce UK, and our Salesforce partners. Support business development, working with our sales and account teams to qualify opportunities, supporting presales activity, bids and proposals. Cultivate a public persona, publishing insightful views and promoting collaboration in the Salesforce ecosystem. We are passionate about developing our people. You will manage, coach and develop a small number of our Salesforce practice staff, with a focus on managing employee performance and assisting in their career development. As a technical leader, you will work with your peers to develop policy and standards, share knowledge and mentor those around you. You'll do this whilst advising about new technologies and approaches, with room to learn, develop and grow. Minimum (Essential) Requirements Proven experience as a Solution Architect, accountable for the technical delivery of successful, large-scale Salesforce implementations within the UK (preferably public sector). Deep knowledge of Salesforce architecture, platform (Sales, Service, Experience, Data Cloud) and third-party products available in the ecosystem. Salesforce certifications: Certified Application Architect and System Architect. Experience in communicating and negotiating whole solution architecture concepts with customer stakeholders, prioritising platform over third-party components over bespoke development. Experience prioritising non-functional concerns for customers and has experience incorporating these into the application design. Experience with complementary technologies (e.g. AWS, Azure, M365) and integration with legacy systems. Able to simply and clearly communicate technical design in conversation, documentation and presentations to technical and non-technical stakeholders. Willingness to travel to client workshops and Salesforce events across the UK as needed (estimated at 8 days per month). Desirable Salesforce Certified Technical Architect. Active SC or DV clearance. (Eligibility to obtain clearance is mandatory). Salesforce certifications in additional specialisms such as Public Sector Solutions. Has developed business across an account with sales and account managers. Experience in managing others, setting objectives, giving feedback and leading performance reviews. Able to prioritise their time across multiple major projects. Shares their thoughts and views on technology, participating in technology communities. WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. ABOUT US: At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day. For more information, see So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Company Background Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project. The Role As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times. Driving professionally with competent knowledge of Road Traffic Law is a must, demonstrating consideration towards other road vehicles and vulnerable road users at all times. As an HGV Driver, you must ensure compliance with the DVSA Regulations (Driver and Vehicle Standards Agency) and vehicle security. You will report directly to the Transport or Operations Manager. Key Relationships Internally - Transport or Operations Manager and branch employees. Externally - Customers, the General Public, Other Road Users, The DVSA, Traffic Police. Candidate Requirements Behaviours: Customer focussed A team player Strong 'can do' attitude Flexible Excellent communicator Professional Detail conscious Results driven Proactive Skills: Strongly numerate. Literate Valid HGV Driving Qualification - C, Moffett License, Digital Tachograph Card, Driver CPC Card. Professional driving experience Health and safety aware Key Responsibilities Customer Service and Performance: Verify delivery instructions, plan routes accordingly and meet delivery schedules. Check the vehicles are loaded in an organised and efficient methodology in line with deliveries. Ensure on arrival the delivery is safe to make and respect Customer's premises. To undertake checks at point of delivery to ensure the customer's order is correct, agrees with the delivery paperwork and is in good condition. Check goods off with customer in line with paperwork, noting any errors/returns accordingly. Obtain customer signature or branch signature for internal branch transfers. Report any road/bridge restrictions or any other delivery problems to the Operations Manager. Follow procedures for securing the premises, vehicle, stock and cash. Vehicles secured and keys removed from cabs at all times. Any theft or likelihood of theft to be reported to the Operations Manager immediately. Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required. Courteous, polite and professional to all customers, colleagues, the public and other road users. Accepting of any changes in the delivery schedule to accommodate customer requirements. Checking the customer is satisfied with the delivery/goods and providing feedback to branch if required. Any sales leads/opportunities to be passed back to the Operations Manager on return to the depot. Compliance: Drive the vehicle safely and professionally at all times in accordance with the Law. Drive within the EU Regulations -Tachograph, Drivers' Hours Limits and the Working Time Rules. Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day. Report defects immediately to the Operations Manager for rectification. Be aware of the vehicle inspection rota for servicing & MOT in line with the Operator Licence requirements. Supervise the loading of the vehicle to ensure products are safely loaded within the weight limits and secured. Observe Health & Safety regulations in the loading areas and Customer premises. Wear personal protection equipment (PPE) at all times. When using the Harness Restraint System ensure there are additional personnel in the vicinity. Be adaptable and have the foresight to handle unexpected situations (traffic, weather conditions etc). Report all driving convictions/offences, parking tickets, fines to the Operations Manager. Report all near miss incidents, accidents, vehicle damage, road-side stops etc to the Operations Manager. Report accidents as soon as possible following the incident in line with company's accident procedure. Retain all fuel, toll receipts etc complying to the directive from the Operations department. Display the Operator's Licence Disc, FORS Accreditation and Vulnerable Road User stickers on the vehicle. Safely and with the correct Licence, operate a Moffett Mounty fork truck for loading/off-loading (Stage 2). Attend essential training in order to carry out the Driver role. Take ownership of own Driver Medicals as required. Adhere to all company policies and procedures including the Company Dress Code and Standards of Performance. Adhere to the Company Health, Safety and Environmental Policy. Any other duty reasonably requested by management. This list is not exhaustive and may be subject to local variation. Standard Terms, Conditions and Benefits Working Hours 45 Hours Notice Period 1 Month Holiday Entitlement 23 Days Encon Work Save Pension Yes Life Assurance Plan Yes Bonus Scheme Yes INDHP Job Types: Full-time, Permanent Additional pay: Bonus scheme Benefits: Company pension Employee discount Free parking Life insurance On-site parking Schedule: Monday to Friday No weekends Experience: HGV: 2 years (preferred) Licence/Certification: Moffett Licence (required) Work Location: In person
Jul 05, 2025
Full time
Company Background Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project. The Role As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times. Driving professionally with competent knowledge of Road Traffic Law is a must, demonstrating consideration towards other road vehicles and vulnerable road users at all times. As an HGV Driver, you must ensure compliance with the DVSA Regulations (Driver and Vehicle Standards Agency) and vehicle security. You will report directly to the Transport or Operations Manager. Key Relationships Internally - Transport or Operations Manager and branch employees. Externally - Customers, the General Public, Other Road Users, The DVSA, Traffic Police. Candidate Requirements Behaviours: Customer focussed A team player Strong 'can do' attitude Flexible Excellent communicator Professional Detail conscious Results driven Proactive Skills: Strongly numerate. Literate Valid HGV Driving Qualification - C, Moffett License, Digital Tachograph Card, Driver CPC Card. Professional driving experience Health and safety aware Key Responsibilities Customer Service and Performance: Verify delivery instructions, plan routes accordingly and meet delivery schedules. Check the vehicles are loaded in an organised and efficient methodology in line with deliveries. Ensure on arrival the delivery is safe to make and respect Customer's premises. To undertake checks at point of delivery to ensure the customer's order is correct, agrees with the delivery paperwork and is in good condition. Check goods off with customer in line with paperwork, noting any errors/returns accordingly. Obtain customer signature or branch signature for internal branch transfers. Report any road/bridge restrictions or any other delivery problems to the Operations Manager. Follow procedures for securing the premises, vehicle, stock and cash. Vehicles secured and keys removed from cabs at all times. Any theft or likelihood of theft to be reported to the Operations Manager immediately. Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required. Courteous, polite and professional to all customers, colleagues, the public and other road users. Accepting of any changes in the delivery schedule to accommodate customer requirements. Checking the customer is satisfied with the delivery/goods and providing feedback to branch if required. Any sales leads/opportunities to be passed back to the Operations Manager on return to the depot. Compliance: Drive the vehicle safely and professionally at all times in accordance with the Law. Drive within the EU Regulations -Tachograph, Drivers' Hours Limits and the Working Time Rules. Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day. Report defects immediately to the Operations Manager for rectification. Be aware of the vehicle inspection rota for servicing & MOT in line with the Operator Licence requirements. Supervise the loading of the vehicle to ensure products are safely loaded within the weight limits and secured. Observe Health & Safety regulations in the loading areas and Customer premises. Wear personal protection equipment (PPE) at all times. When using the Harness Restraint System ensure there are additional personnel in the vicinity. Be adaptable and have the foresight to handle unexpected situations (traffic, weather conditions etc). Report all driving convictions/offences, parking tickets, fines to the Operations Manager. Report all near miss incidents, accidents, vehicle damage, road-side stops etc to the Operations Manager. Report accidents as soon as possible following the incident in line with company's accident procedure. Retain all fuel, toll receipts etc complying to the directive from the Operations department. Display the Operator's Licence Disc, FORS Accreditation and Vulnerable Road User stickers on the vehicle. Safely and with the correct Licence, operate a Moffett Mounty fork truck for loading/off-loading (Stage 2). Attend essential training in order to carry out the Driver role. Take ownership of own Driver Medicals as required. Adhere to all company policies and procedures including the Company Dress Code and Standards of Performance. Adhere to the Company Health, Safety and Environmental Policy. Any other duty reasonably requested by management. This list is not exhaustive and may be subject to local variation. Standard Terms, Conditions and Benefits Working Hours 45 Hours Notice Period 1 Month Holiday Entitlement 23 Days Encon Work Save Pension Yes Life Assurance Plan Yes Bonus Scheme Yes INDHP Job Types: Full-time, Permanent Additional pay: Bonus scheme Benefits: Company pension Employee discount Free parking Life insurance On-site parking Schedule: Monday to Friday No weekends Experience: HGV: 2 years (preferred) Licence/Certification: Moffett Licence (required) Work Location: In person
Home Career at Webbs Store Manager - Webbs, Cheltenham Store Manager - Webbs, Cheltenham We have a fantastic opportunity for an experienced Store Manager to join our Cheltenham store. Reporting to the Executive Chairman you will ensure that Webbs Cheltenham remains at the forefront of premium Garden Centre retailing; through excellence in standards across all categories (including food and restaurants), highest levels of customer service, a continual colleague development approach and adherence to the long-established Webbs values. Key Responsibilities Ensuring excellent retail standards and delivering commercial targets: Line management of department managers for Seasonal, Leisure, Gardening, Plants & Outdoors and Pets. Ensuring sales targets are met, wage to sales budgets achieved and shrinkage is managed. Work with the Head of Brand & Digital and Director of Buying to ensure visual merchandise resource delivers seasonal changeovers with premium retail panache, according to plan and brand guidelines. Work with Head of HR & People to ensure resource is in right place at right time including seasonal peaks across all site activities. Work with Warehouse Manager at Wychbold store to ensure that product categories have the right mix of merchandiser resource, to ensure full product shelves, working to newly installed merchandising procedures in line with EPOS system. Ensure we remain a Garden Centre of Excellence and The Destination Garden Centre for the Midlands in the GCA annual audit. Lead weekly store standards walk for Chair, Director of Buying and Head of Brand & Digital and to regularly walk the customer journey. Ensure POS standards are maintained across all departments and to work proactively with the Marketing and IT teams in evolving an inhouse POS system for department level signage production. Creating a culture of customer delight at all times: Management of site customer support ensuring our store is clean, welcoming on entrance, exit and through to final car park interaction. Management of site customer service relations channelling all customer enquiries for Cheltenham departments. Ensuring all interactions are handled in a timely and constructive fashion, GDPR compliant and with agreed tone of voice. Managing the Duty Manager rota to ensure visible management presence on shopfloor at all times, that is capable of handling customer service elevations and emergency scenarios. Work with Head of HR & People to roll out training across the store. Work collaboratively with and Events teams to ensure resource and standards are in place to deliver excellence in experience. Developing people and systems, for service improvement and efficiency gain: Ensure Webbs Cheltenham contributes to the continual improvement of the overall company Great Places to Work score, by developing trust culture amongst colleagues, ensuring colleague development/progression and inspiring leadership with empathy and motivation. Ensure Managers are developing specialist knowledge and colleague progression in their teams. Champion the use of new warehouse inventory management system to ensure accurate stockholding figures, recording of wastage and greater customer stock visibility in store and online. With the Finance Director and Director of Buying develop up to date mark-down policy, to protect margin and ensure mark-downs are presented to customers with high retail standards. Champion the use of workflow and reporting systems such as Teams and Business 365, for better communication and business intelligence at store and category level. Ensuring a safe working environment for colleagues and contractors at all times: Use the store management teams and security personnel to ensure safe and effective opening/close-down store routines. Regularly test all security, fire and emergency protocols, so teams are well drilled and ensure Duty Managers are capable of showing calm leadership in an emergency event. Feedback to Head of Estates all store repairs and maintenance requirements in a timely fashion. Ensure Duty Managers are available for contractor welcome and day to day management. Work with Head of Estates to ensure all areas of retail site operations remain a safe place to work and that departmental health and safety responsibilities are adhered to at all times. Minimum Requirements Experience of large format store management with high turnover, ideally at a high-quality positioned retailer. IT literate in office and working knowledge of EPOS systems. Tech savvy is a major plus. Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. Must be able to give feedback to ensure common ways of working. A passion for spotting, driving talent and creating a successful team culture. Ability to resolve challenges and build trust between the full store team. The ability to set clear objectives that link directly to each department, which are aligned with Webbs overall business objectives and brand values. The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs or behaviours that are different from your own. Understands the dynamics of working for a fast-paced family-owned business that has a heritage brand, in a modern age, and strong community ties. This is a full time and permanent position, working on average 39.5 hours per week on a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days). Our Reward Package Includes: Competive salary 25% colleague discount on most categories from plants, gardening, furniture, clothing and food. 50% colleague discount in our restaurants Holiday entitlement 33 days inclusive of bank holidays Pension and life cover Healthcare schemes (upon completion of 6 month probation) Free parking If you'd like to join our fun, friendly Webbs team then please apply now or send your CV to Apply Now By Webbs Cheltenham Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.
Jul 05, 2025
Full time
Home Career at Webbs Store Manager - Webbs, Cheltenham Store Manager - Webbs, Cheltenham We have a fantastic opportunity for an experienced Store Manager to join our Cheltenham store. Reporting to the Executive Chairman you will ensure that Webbs Cheltenham remains at the forefront of premium Garden Centre retailing; through excellence in standards across all categories (including food and restaurants), highest levels of customer service, a continual colleague development approach and adherence to the long-established Webbs values. Key Responsibilities Ensuring excellent retail standards and delivering commercial targets: Line management of department managers for Seasonal, Leisure, Gardening, Plants & Outdoors and Pets. Ensuring sales targets are met, wage to sales budgets achieved and shrinkage is managed. Work with the Head of Brand & Digital and Director of Buying to ensure visual merchandise resource delivers seasonal changeovers with premium retail panache, according to plan and brand guidelines. Work with Head of HR & People to ensure resource is in right place at right time including seasonal peaks across all site activities. Work with Warehouse Manager at Wychbold store to ensure that product categories have the right mix of merchandiser resource, to ensure full product shelves, working to newly installed merchandising procedures in line with EPOS system. Ensure we remain a Garden Centre of Excellence and The Destination Garden Centre for the Midlands in the GCA annual audit. Lead weekly store standards walk for Chair, Director of Buying and Head of Brand & Digital and to regularly walk the customer journey. Ensure POS standards are maintained across all departments and to work proactively with the Marketing and IT teams in evolving an inhouse POS system for department level signage production. Creating a culture of customer delight at all times: Management of site customer support ensuring our store is clean, welcoming on entrance, exit and through to final car park interaction. Management of site customer service relations channelling all customer enquiries for Cheltenham departments. Ensuring all interactions are handled in a timely and constructive fashion, GDPR compliant and with agreed tone of voice. Managing the Duty Manager rota to ensure visible management presence on shopfloor at all times, that is capable of handling customer service elevations and emergency scenarios. Work with Head of HR & People to roll out training across the store. Work collaboratively with and Events teams to ensure resource and standards are in place to deliver excellence in experience. Developing people and systems, for service improvement and efficiency gain: Ensure Webbs Cheltenham contributes to the continual improvement of the overall company Great Places to Work score, by developing trust culture amongst colleagues, ensuring colleague development/progression and inspiring leadership with empathy and motivation. Ensure Managers are developing specialist knowledge and colleague progression in their teams. Champion the use of new warehouse inventory management system to ensure accurate stockholding figures, recording of wastage and greater customer stock visibility in store and online. With the Finance Director and Director of Buying develop up to date mark-down policy, to protect margin and ensure mark-downs are presented to customers with high retail standards. Champion the use of workflow and reporting systems such as Teams and Business 365, for better communication and business intelligence at store and category level. Ensuring a safe working environment for colleagues and contractors at all times: Use the store management teams and security personnel to ensure safe and effective opening/close-down store routines. Regularly test all security, fire and emergency protocols, so teams are well drilled and ensure Duty Managers are capable of showing calm leadership in an emergency event. Feedback to Head of Estates all store repairs and maintenance requirements in a timely fashion. Ensure Duty Managers are available for contractor welcome and day to day management. Work with Head of Estates to ensure all areas of retail site operations remain a safe place to work and that departmental health and safety responsibilities are adhered to at all times. Minimum Requirements Experience of large format store management with high turnover, ideally at a high-quality positioned retailer. IT literate in office and working knowledge of EPOS systems. Tech savvy is a major plus. Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. Must be able to give feedback to ensure common ways of working. A passion for spotting, driving talent and creating a successful team culture. Ability to resolve challenges and build trust between the full store team. The ability to set clear objectives that link directly to each department, which are aligned with Webbs overall business objectives and brand values. The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs or behaviours that are different from your own. Understands the dynamics of working for a fast-paced family-owned business that has a heritage brand, in a modern age, and strong community ties. This is a full time and permanent position, working on average 39.5 hours per week on a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days). Our Reward Package Includes: Competive salary 25% colleague discount on most categories from plants, gardening, furniture, clothing and food. 50% colleague discount in our restaurants Holiday entitlement 33 days inclusive of bank holidays Pension and life cover Healthcare schemes (upon completion of 6 month probation) Free parking If you'd like to join our fun, friendly Webbs team then please apply now or send your CV to Apply Now By Webbs Cheltenham Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.
Our client, a prestigious London-based higher education institution, is seeking a full-time Student Wellbeing & Disability Advisor to join their Student Experience team. This is a temporary role, running for 3-months in the first instance, based on site in Central London, offering the opportunity to make a meaningful impact in a diverse and inclusive academic environment. Key Responsibilities: Provide one-to-one and group support to students on a range of wellbeing and disability-related issues. Conduct person-centred assessments and develop tailored Student Support Agreements. Liaise with academic and support staff to ensure a holistic approach to student care. Coordinate wellbeing events and contribute to service development initiatives. Maintain accurate, GDPR-compliant records and monitor student engagement. Support students through complex situations, including misconduct cases and return from study interruptions. To be considered for this role, you should have: Previous experience in a student support or advisory role within higher education. Strong understanding of wellbeing and disability support frameworks and legislation. Excellent interpersonal and communication skills, with the ability to manage sensitive situations with discretion. High digital literacy and confidence using data systems and Microsoft Office tools. A student-focused, empathetic approach and the ability to work collaboratively in a fast-paced environment. If you are passionate about student wellbeing and want to be part of a forward-thinking institution, we would love to hear from you. Please apply below and submit your CV in Word format. Please note: as this role is student facing, there is no remote working option available. As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Jul 05, 2025
Seasonal
Our client, a prestigious London-based higher education institution, is seeking a full-time Student Wellbeing & Disability Advisor to join their Student Experience team. This is a temporary role, running for 3-months in the first instance, based on site in Central London, offering the opportunity to make a meaningful impact in a diverse and inclusive academic environment. Key Responsibilities: Provide one-to-one and group support to students on a range of wellbeing and disability-related issues. Conduct person-centred assessments and develop tailored Student Support Agreements. Liaise with academic and support staff to ensure a holistic approach to student care. Coordinate wellbeing events and contribute to service development initiatives. Maintain accurate, GDPR-compliant records and monitor student engagement. Support students through complex situations, including misconduct cases and return from study interruptions. To be considered for this role, you should have: Previous experience in a student support or advisory role within higher education. Strong understanding of wellbeing and disability support frameworks and legislation. Excellent interpersonal and communication skills, with the ability to manage sensitive situations with discretion. High digital literacy and confidence using data systems and Microsoft Office tools. A student-focused, empathetic approach and the ability to work collaboratively in a fast-paced environment. If you are passionate about student wellbeing and want to be part of a forward-thinking institution, we would love to hear from you. Please apply below and submit your CV in Word format. Please note: as this role is student facing, there is no remote working option available. As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Job Description Costain's multi-discipline engineering and design team deliver design mainly across Costain projects. The design outputs range from studies to detailed design for permanent and temporary works. This team focus on the delivery of sustainable, safe-by-design outputs with a strong constructability ethos. As we continue to increase our presence across the water sector, partnering with UK water companies to deliver their strategic capital delivery programmes for their AMP8 investment cycles, we have an opportunity for a Senior Mechanical Engineer to join our growing team supporting our Southern Water, Northumbrian Water and United Utilities Frameworks. As a Senior Mechanical Engineer you will be responsible for delivering key elements of design work on water projects including 3D design, calculations, scope of works, specifications and similar in the wastewater environment. This will include both design delivery and management of resources, prioritising / sequencing work, supporting others and driving design delivery progress. Responsibility for output quality. There will be visits to construction sites, partners, clients and suppliers as required. Work will be located at Costain Offices at Aviator Way, Manchester circa 2-3 days a week, with a blended approach to flexible and home working to support wellbeing. Responsibilities To ensure compliance with Company & Client Policy with respect to water sector requirements. To complete specific design tasks as delegated by the Project Discipline Engineer or Engineering Manager as appropriate. To ensure work packs are delivered in timely and cost effective manner and in line with Company & Clients Project requirements and applicable Company & Client Codes and Standards. Where task forces are mobilised the team members are to be selected through the SQEP process and be familiar in the appropriate field of work. To ensure well maintained Quality Assurance, auditable records, and technical files in line with CDM requirements. To ensure smooth and efficient liaison with Other Associated Partners and disciplines as required Essential You will be a Senior Mechanical Engineer - Water with specific knowledge and experience within your specialist field and discipline. (i.e.SQEP'd-Suitably Qualified Experienced Person). Carrying out Lead Mechanical Engineers roles on a project or group of projects and may support the career development of fellow engineers. Proven and significant experience in their discipline or a closely related one. Proficiency in the delivery of engineering design across a number of work categories. Experience in one or more of the following specialist mechanical engineering fields: Water treatment Waste water treatment Biosolids/sludge treatment Pumping systems Chemical storage and dosing Asset condition surveys and reports Experience with the following mechanical engineering and design deliverables and activities: Process Flow Diagrams Plant Layout Equipment Specifications and Datasheets Pumping system calculations Qualifications Essential An appropriate Degree, HNC, HND or equivalent in engineering or related discipline. Desirable Chartered Mechanical Engineer About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Jul 05, 2025
Full time
Job Description Costain's multi-discipline engineering and design team deliver design mainly across Costain projects. The design outputs range from studies to detailed design for permanent and temporary works. This team focus on the delivery of sustainable, safe-by-design outputs with a strong constructability ethos. As we continue to increase our presence across the water sector, partnering with UK water companies to deliver their strategic capital delivery programmes for their AMP8 investment cycles, we have an opportunity for a Senior Mechanical Engineer to join our growing team supporting our Southern Water, Northumbrian Water and United Utilities Frameworks. As a Senior Mechanical Engineer you will be responsible for delivering key elements of design work on water projects including 3D design, calculations, scope of works, specifications and similar in the wastewater environment. This will include both design delivery and management of resources, prioritising / sequencing work, supporting others and driving design delivery progress. Responsibility for output quality. There will be visits to construction sites, partners, clients and suppliers as required. Work will be located at Costain Offices at Aviator Way, Manchester circa 2-3 days a week, with a blended approach to flexible and home working to support wellbeing. Responsibilities To ensure compliance with Company & Client Policy with respect to water sector requirements. To complete specific design tasks as delegated by the Project Discipline Engineer or Engineering Manager as appropriate. To ensure work packs are delivered in timely and cost effective manner and in line with Company & Clients Project requirements and applicable Company & Client Codes and Standards. Where task forces are mobilised the team members are to be selected through the SQEP process and be familiar in the appropriate field of work. To ensure well maintained Quality Assurance, auditable records, and technical files in line with CDM requirements. To ensure smooth and efficient liaison with Other Associated Partners and disciplines as required Essential You will be a Senior Mechanical Engineer - Water with specific knowledge and experience within your specialist field and discipline. (i.e.SQEP'd-Suitably Qualified Experienced Person). Carrying out Lead Mechanical Engineers roles on a project or group of projects and may support the career development of fellow engineers. Proven and significant experience in their discipline or a closely related one. Proficiency in the delivery of engineering design across a number of work categories. Experience in one or more of the following specialist mechanical engineering fields: Water treatment Waste water treatment Biosolids/sludge treatment Pumping systems Chemical storage and dosing Asset condition surveys and reports Experience with the following mechanical engineering and design deliverables and activities: Process Flow Diagrams Plant Layout Equipment Specifications and Datasheets Pumping system calculations Qualifications Essential An appropriate Degree, HNC, HND or equivalent in engineering or related discipline. Desirable Chartered Mechanical Engineer About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 05, 2025
Full time
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We invite you to bring your project management expertise into play as you contribute to oursustainable engineering projects both in the UK and overseas. To succeed in this role, you must have excellent communication skills and experience of the design and construction process. If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join the UK team as a new Project Manager and work with us to close the gap to a sustainable future. Your new role Your key responsibilities will be: Delivery of projects from inception to completion ensuring that scope, contracts, programmes, change management, risk registers, budgets and QA procedures are all in place and maintained through the life of a project Managing the design process through design workshops and leading project meetings Communicate with and represent the Client's interest and provide a professional and cost-effective service that meets the Stakeholder's expectations Management of sub-consultants as the project requires, typically this may be quantity surveyors, architects or specialist designers Assuming responsibility for the day to day management of all project activity including Monthly Reports, budgets, Minutes and (MS Project) Programmes, delivery of presentations and chairing end-user and design workshops Ensuring coordinated and high-quality deliverables from our multidisciplinary teams Your key deliverables over the first 24 months for this role will be: Preparation and delivery of projects to budget, time and quality Coordinating design deliverables and ensuring quality outputs Developing safe, sustainable and profitable solutions Your new team As our new Project Manager, you will be part of our project management team in Southampton, UK, reporting into the project management lead in the office and linked into the wider UK Buildings Division. The Southampton office includes c.230 people working across Structures, MEP, Project Management, Marine, Highways, Geotech, Water, Environment and Health. We work across a variety of projects and sectors from large defence schemes, overseas embassies, to infrastructure projects in Antarctica. About you Minimum HNC/HND in a project management, building/civil engineering or related discipline You have a few years of experience post-graduation, including in a Project Manager position Track record demonstrating experience of the design (or construction) process Experience of managing commercial processes on projects A basic understanding of procurement methods and contract administration Ability to write high quality reports and be able to interrogate financial information Preferably a member or an associate member of an appropriate construction focused association or Institute (APM / ICE) etc. If not currently a member of such organisation you will be supported to work towards and achieve this qualification within a reasonable agreed timeframe UK resident for 5+ years, to apply for security clearance. Personal qualities that will help you succeed in this role are: You are a confident communication and listener You have the ability to manage multiple stakeholder requirements and then communicate these requirements back to the project teams, often across geographical borders You can organise yourself and others, and prioritise activities You are a confident user of MS Word, Excel and Powerpoint, and can navigate information storage solutions (common data environments) and follow internal processes and systems What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave plus bank holidays Matched pension contributions A host of subsidised benefits including private medical insurance and cycle-to-work Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. The position will be filled as soon as a suitable applicant is identified. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment, where everyone is able to flourish and reach their potential. We invite applications from candidates of all backgrounds and characteristics, in addition to the Protected Characteristics as set out in the Equality Act, (2010). As a Disability Confident Committed employer, Ramboll ensures opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process. We also know how important it is to achieve the right balance of where, when, and how much you work. When you join Ramboll, you'll have the ability to work your hours flexibly through our positive and inclusive approach to work. All your information will be kept confidential according to EEO guidelines. Let's close the gap - talent video - September 2024 Let's close the gap - talent video - September 2024 Let's close the gap - talent video - September 2024 0:33 Share "Let's close the gap - talent video - September 2024" Share from current time 00:00 0:00 Ramboll in numbers : employees worldwide : 300 office 300 office across 35 countries in revenue : 6 markets 6 markets Buildings, Transport, Energy, Environment & Health, Water and Management Consulting
Jul 05, 2025
Full time
We invite you to bring your project management expertise into play as you contribute to oursustainable engineering projects both in the UK and overseas. To succeed in this role, you must have excellent communication skills and experience of the design and construction process. If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join the UK team as a new Project Manager and work with us to close the gap to a sustainable future. Your new role Your key responsibilities will be: Delivery of projects from inception to completion ensuring that scope, contracts, programmes, change management, risk registers, budgets and QA procedures are all in place and maintained through the life of a project Managing the design process through design workshops and leading project meetings Communicate with and represent the Client's interest and provide a professional and cost-effective service that meets the Stakeholder's expectations Management of sub-consultants as the project requires, typically this may be quantity surveyors, architects or specialist designers Assuming responsibility for the day to day management of all project activity including Monthly Reports, budgets, Minutes and (MS Project) Programmes, delivery of presentations and chairing end-user and design workshops Ensuring coordinated and high-quality deliverables from our multidisciplinary teams Your key deliverables over the first 24 months for this role will be: Preparation and delivery of projects to budget, time and quality Coordinating design deliverables and ensuring quality outputs Developing safe, sustainable and profitable solutions Your new team As our new Project Manager, you will be part of our project management team in Southampton, UK, reporting into the project management lead in the office and linked into the wider UK Buildings Division. The Southampton office includes c.230 people working across Structures, MEP, Project Management, Marine, Highways, Geotech, Water, Environment and Health. We work across a variety of projects and sectors from large defence schemes, overseas embassies, to infrastructure projects in Antarctica. About you Minimum HNC/HND in a project management, building/civil engineering or related discipline You have a few years of experience post-graduation, including in a Project Manager position Track record demonstrating experience of the design (or construction) process Experience of managing commercial processes on projects A basic understanding of procurement methods and contract administration Ability to write high quality reports and be able to interrogate financial information Preferably a member or an associate member of an appropriate construction focused association or Institute (APM / ICE) etc. If not currently a member of such organisation you will be supported to work towards and achieve this qualification within a reasonable agreed timeframe UK resident for 5+ years, to apply for security clearance. Personal qualities that will help you succeed in this role are: You are a confident communication and listener You have the ability to manage multiple stakeholder requirements and then communicate these requirements back to the project teams, often across geographical borders You can organise yourself and others, and prioritise activities You are a confident user of MS Word, Excel and Powerpoint, and can navigate information storage solutions (common data environments) and follow internal processes and systems What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Be at the forefront of the use of digital tools Flexible work environment 27 days annual leave plus bank holidays Matched pension contributions A host of subsidised benefits including private medical insurance and cycle-to-work Work at the heart of sustainable change Ramboll is a global architecture, engineering and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. The position will be filled as soon as a suitable applicant is identified. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. Ramboll in the United Kingdom Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society. An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment, where everyone is able to flourish and reach their potential. We invite applications from candidates of all backgrounds and characteristics, in addition to the Protected Characteristics as set out in the Equality Act, (2010). As a Disability Confident Committed employer, Ramboll ensures opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process. We also know how important it is to achieve the right balance of where, when, and how much you work. When you join Ramboll, you'll have the ability to work your hours flexibly through our positive and inclusive approach to work. All your information will be kept confidential according to EEO guidelines. Let's close the gap - talent video - September 2024 Let's close the gap - talent video - September 2024 Let's close the gap - talent video - September 2024 0:33 Share "Let's close the gap - talent video - September 2024" Share from current time 00:00 0:00 Ramboll in numbers : employees worldwide : 300 office 300 office across 35 countries in revenue : 6 markets 6 markets Buildings, Transport, Energy, Environment & Health, Water and Management Consulting
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity As the Senior Mobile Product Designer, you will have the opportunity to shape the future of mobile experiences across our apps. You'll lead the design of native apps from early stages, applying your skills across UX research, design, visual storytelling, and UX writing to craft intuitive and engaging solutions. Working closely with Product, Engineering, UX Research, Marketing, Clinical, and Operations teams, you'll help define the mobile product roadmap and ensure every design decision balances user needs with business goals. If you're passionate about creating seamless, user-centered mobile experiences, this role gives you the platform to bring your ideas to life and drive meaningful change at scale. What you'll do Work with product and engineering managers to shape the future of our native apps. Plan and execute discovery work. Ensuring that our users remain at the heart of every decision we make. Plan and conduct user research, either in collaboration with our UX Research team, or on your own. Understand people's needs and behaviours, then synthesise insights to inform design solutions. Bring your creative ideas to life. To not only address user needs but also align with our business objectives. Craft compelling and accessible written content. Usability is paramount, but it should also align with our brand guidelines. Create high-fidelity designs based on our design system. Bring them to life with clickable prototypes. Help to evolve our design system across our brands. Ensuring a consistent experience for our diverse user base. Collaborate with our talented developers. Foster a supportive and inclusive environment throughout the implementation process. What you'll bring to HeliosX You have 5+ years experience as a product designer. You have several years experience designing for native mobile apps. You are comfortable in UX research, UX design, visual design, and UX writing. You've worked on B2C digital products, ideally with large or international user bases. Your portfolio demonstrates sound capability in discovery, UX design, and UI design. You enjoy working in fast-paced startups. You're comfortable proactively stepping up to take the lead on things when you spot something that needs to be done. You work collaboratively with Product, Engineering and UX Research colleagues to drive forward initiatives across multiple concurrent projects. You're comfortable using design systems created in Figma. Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget Apply for this job First Name Last Name Email Phone Resume/CV We'd love to see some examples of your work. Please provide us a with a link to your portfolio/website. What are your salary expectations? What is your current notice period? Are you currently living in the UK? Select What is your location? Select Do you currently have the legal right to work in the UK? Select Will you require visa sponsorship now or in the future to work in the UK? Select If you are on a visa, please specify the type of visa you currently hold (e.g., Skilled Worker, Graduate, Dependant, etc.) and any applicable expiry date:
Jul 05, 2025
Full time
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity As the Senior Mobile Product Designer, you will have the opportunity to shape the future of mobile experiences across our apps. You'll lead the design of native apps from early stages, applying your skills across UX research, design, visual storytelling, and UX writing to craft intuitive and engaging solutions. Working closely with Product, Engineering, UX Research, Marketing, Clinical, and Operations teams, you'll help define the mobile product roadmap and ensure every design decision balances user needs with business goals. If you're passionate about creating seamless, user-centered mobile experiences, this role gives you the platform to bring your ideas to life and drive meaningful change at scale. What you'll do Work with product and engineering managers to shape the future of our native apps. Plan and execute discovery work. Ensuring that our users remain at the heart of every decision we make. Plan and conduct user research, either in collaboration with our UX Research team, or on your own. Understand people's needs and behaviours, then synthesise insights to inform design solutions. Bring your creative ideas to life. To not only address user needs but also align with our business objectives. Craft compelling and accessible written content. Usability is paramount, but it should also align with our brand guidelines. Create high-fidelity designs based on our design system. Bring them to life with clickable prototypes. Help to evolve our design system across our brands. Ensuring a consistent experience for our diverse user base. Collaborate with our talented developers. Foster a supportive and inclusive environment throughout the implementation process. What you'll bring to HeliosX You have 5+ years experience as a product designer. You have several years experience designing for native mobile apps. You are comfortable in UX research, UX design, visual design, and UX writing. You've worked on B2C digital products, ideally with large or international user bases. Your portfolio demonstrates sound capability in discovery, UX design, and UI design. You enjoy working in fast-paced startups. You're comfortable proactively stepping up to take the lead on things when you spot something that needs to be done. You work collaboratively with Product, Engineering and UX Research colleagues to drive forward initiatives across multiple concurrent projects. You're comfortable using design systems created in Figma. Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget Apply for this job First Name Last Name Email Phone Resume/CV We'd love to see some examples of your work. Please provide us a with a link to your portfolio/website. What are your salary expectations? What is your current notice period? Are you currently living in the UK? Select What is your location? Select Do you currently have the legal right to work in the UK? Select Will you require visa sponsorship now or in the future to work in the UK? Select If you are on a visa, please specify the type of visa you currently hold (e.g., Skilled Worker, Graduate, Dependant, etc.) and any applicable expiry date:
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Jul 05, 2025
Full time
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 05, 2025
Full time
Join us at Barclays as a Specialist Customer Service Advisor within our mortgage department and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our mortgage customers over the phone, offering guidance and support with every interaction. Key skills for success in this role include: Excellent Verbal and Written Communication - Able to analyse, interpret and convey complex information clearly and professionally across various channels. Thrives Under Pressure - Demonstrates resilience and efficiency in high-paced, demanding environments whilst taking back-to-back customer calls. Conflict Resolution and Problem Solving - Skilled in active listening to identify and implement effective solutions with diplomacy and tact. Advanced Digital Literacy - Proficient in multitasking whilst using a range of computer systems, software, and digital tools to support daily operations. As part of our Customer Care team, you'll with a competitive salary of £27,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Our Soil, Groundwater and Remediation (SGR) Services team are looking for enthusiastic Environmental Graduate Consultants in our Birmingham, Bristol, Glasgow, Leeds or Manchester offices from July 2025 onwards. About our Team At AECOM our Team has one of the largest environmental site investigation and assessment divisions in the UK&I part of a wider organisation with an unprecedented global footprint, serving clients in many sectors including property and development, oil and gas, industrial and manufacturing, major infrastructure/ transportation, water and the public sector (including local and national regulators). The team has a well-established network of specialists in the UK&I and around the world which enriches the prospects for graduates, allow the learning of advanced technology applications and contribute to our best practice and strong safety culture. Projects We work for leading UK and international clients on commissions of varying scale across all sectors, such as industrial, pharmaceutical, strategic land holders, ports, road and rail. Here's what you'll do: When a graduate starts with us, we pair them with an experienced member of the team who will guide and mentor them through their initial period working on live projects. You work as part of a team who will support you in your learning and development through our mentoring and graduate development programme. Key duties will include: Designing and undertaking desk studies, site investigations, risk assessments and remediation solutions including laboratory procurement for environmental analysis, data analysis, factual and interpretative report writing. You will coordinate field service/ laboratory subcontractors and fully supervise ground investigation works, collecting soil and groundwater samples/ data during assessment and remedial action activities at various sites in the UK and overseas. You will learn to compile and interpret field and analytical data into conceptual models to inform risk assessments for human health, ground/ surface water and ground gas/vapour and design mitigation measures/remediation solutions. You will be an advocate of best health and safety practice and make sure issues are addressed throughout the life of a project. You will learn how to implement AECOM's industry leading principles of environmental protection and sustainability (our role within the circular economy) within the context of the SGR Services business. Enjoy the Perks At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Here is what you will get from us! On the job support and learning When a graduate starts at AECOM, we pair them with a senior member of the team who will guide and mentor them through their initial period working on live projects and business development tasks, to support with any technical queries. Graduate Development Programme Our 2-year graduate ADVANCE programme is designed to help you build your career in AECOM. You will attend several instructor-led training sessions where you will meet and hear from people across the business and take part in a series of interactive activities to equip you with the knowledge and skills you need to succeed in your role. Alongside the instructor-led elements of the ADVANCE programme, you will also engage with an online curriculum via AECOM University and can join the ADV ANCE webinar series. We will provide you with all the support and tools you need to achieve your professional development ambitions, which may include Chartership with the relevant international professional institution. We have more than 750 graduates on our programmes across the UK and Ireland from more than 40 different disciplines, each making a tangible difference to the environment in which we live and work. See our digital early careers e-brochure here Professional Institutes you may work towards include the Chartered Institute for Water and Environmental Management (CIWEM), Geological Society of London (GSL) - to become a Chartered Geologist or Scientist, Institute for Environmental Sciences (IES) - to become a Chartered Environmentalist; Society of Brownfield Risk Assessment (SoBRA) to become an accredited Risk Assessor. For certain roles training may be given via Specialists in Land Condition (SiLC), The Site Management Safety Training Scheme and/or the UKPIA / SPA Petrol Retail Contractors Safety Passport. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: MSc preferred but not essential. A degree in Environmental Engineering, Engineering Geology, Applied Geology, Exploration Geology, Environmental Geology, Physical Geography, Hydrology, Civil and Environmental Engineering, Process Engineering (to include modules on land contamination), Environmental Management, Environmental Science, Mineral Resources, Environmental Chemistry, Land Reclamation and Restoration, Environmental Assessment and Control - all must have contaminated land interest. You will also have the following: Knowledge: Practical application of geological and hydro-geological concepts• Chemistry Good Microsoft Office skills essential such as Word, Excel & PowerPoint You must have an interest in contaminated land Skills: Willingness and ability to work outdoors in sometimes challenging conditions Willingness and ability to travel and work away from home for periods of time (supported by the business) A full driving licence, or access to reliable transport, would be beneficial as the role will involve travel for site surveys possibly with equipment which could not be transported via public transport. Flexible with working hours and locations, frequent travel within 1 - 2 hrs drive of home office, and occasionally further afield. Ability to communicate effectively to internal and external clients, both verbally & in writing with the confidence to engage with a variety of people (clients, colleagues, stakeholders and sub-contractors alike) and the aptitude to rationally explain, explore and discuss technical issues and capture feedback Willingness and ability to learn and rapidly master new tasks and work under pressure, responding to changing project and programme demands Ability to structure & prioritise work effectively through close cooperation with the team as a whole Ability to work in a team and independently without losing initiative & focus Strong research and report writing (including web-based research) Strong numerate skills Self-starter, develops and delivers work under own initiative. Enthusiastic, hard-working, with ambition and drive Solid attention to detail and thorough approach to work Commercial awareness for business development, marketing, and proposal preparation. Preferred Qualifications: Field investigation experience Experience collecting groundwater data and samples Understanding of contaminated land assessment Understanding of field sampling and data review. Some experience of working in a corporate environment (within or outside of environmental consultancy) Fluency in other languages is an advantage Previous experience of working in a consultancy environment would be beneficial, including work placements or relevant voluntary experience. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Applicants are encouraged to apply as early as possible since CVs will be reviewed . click apply for full job details
Jul 05, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Our Soil, Groundwater and Remediation (SGR) Services team are looking for enthusiastic Environmental Graduate Consultants in our Birmingham, Bristol, Glasgow, Leeds or Manchester offices from July 2025 onwards. About our Team At AECOM our Team has one of the largest environmental site investigation and assessment divisions in the UK&I part of a wider organisation with an unprecedented global footprint, serving clients in many sectors including property and development, oil and gas, industrial and manufacturing, major infrastructure/ transportation, water and the public sector (including local and national regulators). The team has a well-established network of specialists in the UK&I and around the world which enriches the prospects for graduates, allow the learning of advanced technology applications and contribute to our best practice and strong safety culture. Projects We work for leading UK and international clients on commissions of varying scale across all sectors, such as industrial, pharmaceutical, strategic land holders, ports, road and rail. Here's what you'll do: When a graduate starts with us, we pair them with an experienced member of the team who will guide and mentor them through their initial period working on live projects. You work as part of a team who will support you in your learning and development through our mentoring and graduate development programme. Key duties will include: Designing and undertaking desk studies, site investigations, risk assessments and remediation solutions including laboratory procurement for environmental analysis, data analysis, factual and interpretative report writing. You will coordinate field service/ laboratory subcontractors and fully supervise ground investigation works, collecting soil and groundwater samples/ data during assessment and remedial action activities at various sites in the UK and overseas. You will learn to compile and interpret field and analytical data into conceptual models to inform risk assessments for human health, ground/ surface water and ground gas/vapour and design mitigation measures/remediation solutions. You will be an advocate of best health and safety practice and make sure issues are addressed throughout the life of a project. You will learn how to implement AECOM's industry leading principles of environmental protection and sustainability (our role within the circular economy) within the context of the SGR Services business. Enjoy the Perks At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Here is what you will get from us! On the job support and learning When a graduate starts at AECOM, we pair them with a senior member of the team who will guide and mentor them through their initial period working on live projects and business development tasks, to support with any technical queries. Graduate Development Programme Our 2-year graduate ADVANCE programme is designed to help you build your career in AECOM. You will attend several instructor-led training sessions where you will meet and hear from people across the business and take part in a series of interactive activities to equip you with the knowledge and skills you need to succeed in your role. Alongside the instructor-led elements of the ADVANCE programme, you will also engage with an online curriculum via AECOM University and can join the ADV ANCE webinar series. We will provide you with all the support and tools you need to achieve your professional development ambitions, which may include Chartership with the relevant international professional institution. We have more than 750 graduates on our programmes across the UK and Ireland from more than 40 different disciplines, each making a tangible difference to the environment in which we live and work. See our digital early careers e-brochure here Professional Institutes you may work towards include the Chartered Institute for Water and Environmental Management (CIWEM), Geological Society of London (GSL) - to become a Chartered Geologist or Scientist, Institute for Environmental Sciences (IES) - to become a Chartered Environmentalist; Society of Brownfield Risk Assessment (SoBRA) to become an accredited Risk Assessor. For certain roles training may be given via Specialists in Land Condition (SiLC), The Site Management Safety Training Scheme and/or the UKPIA / SPA Petrol Retail Contractors Safety Passport. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: MSc preferred but not essential. A degree in Environmental Engineering, Engineering Geology, Applied Geology, Exploration Geology, Environmental Geology, Physical Geography, Hydrology, Civil and Environmental Engineering, Process Engineering (to include modules on land contamination), Environmental Management, Environmental Science, Mineral Resources, Environmental Chemistry, Land Reclamation and Restoration, Environmental Assessment and Control - all must have contaminated land interest. You will also have the following: Knowledge: Practical application of geological and hydro-geological concepts• Chemistry Good Microsoft Office skills essential such as Word, Excel & PowerPoint You must have an interest in contaminated land Skills: Willingness and ability to work outdoors in sometimes challenging conditions Willingness and ability to travel and work away from home for periods of time (supported by the business) A full driving licence, or access to reliable transport, would be beneficial as the role will involve travel for site surveys possibly with equipment which could not be transported via public transport. Flexible with working hours and locations, frequent travel within 1 - 2 hrs drive of home office, and occasionally further afield. Ability to communicate effectively to internal and external clients, both verbally & in writing with the confidence to engage with a variety of people (clients, colleagues, stakeholders and sub-contractors alike) and the aptitude to rationally explain, explore and discuss technical issues and capture feedback Willingness and ability to learn and rapidly master new tasks and work under pressure, responding to changing project and programme demands Ability to structure & prioritise work effectively through close cooperation with the team as a whole Ability to work in a team and independently without losing initiative & focus Strong research and report writing (including web-based research) Strong numerate skills Self-starter, develops and delivers work under own initiative. Enthusiastic, hard-working, with ambition and drive Solid attention to detail and thorough approach to work Commercial awareness for business development, marketing, and proposal preparation. Preferred Qualifications: Field investigation experience Experience collecting groundwater data and samples Understanding of contaminated land assessment Understanding of field sampling and data review. Some experience of working in a corporate environment (within or outside of environmental consultancy) Fluency in other languages is an advantage Previous experience of working in a consultancy environment would be beneficial, including work placements or relevant voluntary experience. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Applicants are encouraged to apply as early as possible since CVs will be reviewed . click apply for full job details
