About Us: FARA is dedicated to generating sustainable revenue through the resale of donated items, with a strong focus on books. We believe in building a better future through community support and environmental responsibility. Position Overview: We are seeking a passionate and organized Ecommerce Books Assistant to enhance our ecommerce books business. This role is crucial for developing efficient processing systems that maximize revenue from books donated to FARA. You will work closely with our specialist book shops, manage stock received at our central hub, and ensure that every book is optimally allocated to the right sales channels. Key Responsibilities Develop and document clear processing systems for sorting and allocating donated books. Ensure accurate research and listing of book stock, maintaining high service standards. Manage promotional campaigns and our dedicated Instagram account to drive sales. Liaise with publishing houses and downstream sellers to secure high-value sales opportunities. Sort, research, and value incoming donations efficiently and accurately. Prepare items for online listings, including photography and writing detailed descriptions. Handle customer inquiries and ensure prompt shipping of sold items using sustainable materials. Qualifications Strong interest and knowledge in books, particularly in researching valuable editions and features. Proven experience in ecommerce or online sales channels, specifically related to books. Excellent organizational skills with a knack for implementing efficient systems. Proficient in Excel, Word, and online research tools. Strong attention to detail and a high standard of written English. Interpersonal Skills Exceptional customer service skills and a collaborative team player. Ability to communicate effectively and empathetically with diverse stakeholders. Experience in delivering training and support to team members. Drive for Results A commitment to surpassing targets and optimizing revenue generation. A proactive approach to increasing stock turn through efficient processing and listings. Location: FARA Warehouse (Occasional travel to shops across London) Type: Full-time What We Offer: A dynamic work environment within a supportive team. Opportunities for professional development and training. The chance to make a meaningful impact in the community. Annual salary of £28,000 How to Apply: If you're ready to contribute to our mission and drive the growth of our ecommerce books business, please submit your CV outlining your relevant experience Join us at FARA and help us turn donations into opportunities for a better future! Application form Are you available to work full time 8am to 4pm? Do you have any experience in one, or more of the following: online selling, charity retailing, fashion or another customer facing environment? (Please specify) Are you I.T. literate and competent in using a computer? Do you have any specialist interests that could contribute to your work e.g. antiques, books, jewellery? (Please specify) Do you have experience of operating within a target driven environment (could be work / project / team activity)? Please provide examples of this. Subscribe to our shops mailing list to receive updates on our shops.
Nov 16, 2025
Full time
About Us: FARA is dedicated to generating sustainable revenue through the resale of donated items, with a strong focus on books. We believe in building a better future through community support and environmental responsibility. Position Overview: We are seeking a passionate and organized Ecommerce Books Assistant to enhance our ecommerce books business. This role is crucial for developing efficient processing systems that maximize revenue from books donated to FARA. You will work closely with our specialist book shops, manage stock received at our central hub, and ensure that every book is optimally allocated to the right sales channels. Key Responsibilities Develop and document clear processing systems for sorting and allocating donated books. Ensure accurate research and listing of book stock, maintaining high service standards. Manage promotional campaigns and our dedicated Instagram account to drive sales. Liaise with publishing houses and downstream sellers to secure high-value sales opportunities. Sort, research, and value incoming donations efficiently and accurately. Prepare items for online listings, including photography and writing detailed descriptions. Handle customer inquiries and ensure prompt shipping of sold items using sustainable materials. Qualifications Strong interest and knowledge in books, particularly in researching valuable editions and features. Proven experience in ecommerce or online sales channels, specifically related to books. Excellent organizational skills with a knack for implementing efficient systems. Proficient in Excel, Word, and online research tools. Strong attention to detail and a high standard of written English. Interpersonal Skills Exceptional customer service skills and a collaborative team player. Ability to communicate effectively and empathetically with diverse stakeholders. Experience in delivering training and support to team members. Drive for Results A commitment to surpassing targets and optimizing revenue generation. A proactive approach to increasing stock turn through efficient processing and listings. Location: FARA Warehouse (Occasional travel to shops across London) Type: Full-time What We Offer: A dynamic work environment within a supportive team. Opportunities for professional development and training. The chance to make a meaningful impact in the community. Annual salary of £28,000 How to Apply: If you're ready to contribute to our mission and drive the growth of our ecommerce books business, please submit your CV outlining your relevant experience Join us at FARA and help us turn donations into opportunities for a better future! Application form Are you available to work full time 8am to 4pm? Do you have any experience in one, or more of the following: online selling, charity retailing, fashion or another customer facing environment? (Please specify) Are you I.T. literate and competent in using a computer? Do you have any specialist interests that could contribute to your work e.g. antiques, books, jewellery? (Please specify) Do you have experience of operating within a target driven environment (could be work / project / team activity)? Please provide examples of this. Subscribe to our shops mailing list to receive updates on our shops.
Ecommerce Assistant Loughborough 25,000 - 27,000 DOE We're looking for an enthusiastic and detail-oriented Ecommerce Assistant to join a growing and dynamic business. This is an exciting entry-level opportunity for someone passionate about digital marketing and e-commerce, looking to develop their skills in a supportive, fast-paced environment. Working closely with the Ecommerce and Digital Marketing Manager, you'll play a key role in maintaining the company website, updating product listings, supporting marketing campaigns, and helping to track online performance through regular reporting. Description of the role: Maintain and update website product listings, imagery, and descriptions to ensure accuracy and consistency across the site. Liaise with internal teams to manage product data, stock availability, and discontinued items. Help optimise product categorisation and website navigation to improve customer experience. Upload and manage SEO-friendly content such as blog posts and landing pages. Collect, analyse, and report on website and campaign performance data using analytics tools. Support in preparing regular reports to highlight key trends, insights, and areas for improvement. Collaborate with the marketing team and external agencies to deliver engaging campaigns and projects. Assist with general administrative and digital marketing tasks to support the wider team. About you: A genuine interest in digital marketing and ecommerce. Comfortable working with data and performance metrics. Excellent attention to detail and organisational ability. Strong written and verbal communication skills. Confident using Microsoft Office; experience with Shopify, Google Analytics, or email marketing tools is an advantage. Eagerness to learn new platforms and digital best practices. Positive, proactive attitude and a collaborative approach. If you're passionate about ecommerce and eager to develop your career in a forward-thinking digital environment, we'd love to hear from you!
Nov 11, 2025
Full time
Ecommerce Assistant Loughborough 25,000 - 27,000 DOE We're looking for an enthusiastic and detail-oriented Ecommerce Assistant to join a growing and dynamic business. This is an exciting entry-level opportunity for someone passionate about digital marketing and e-commerce, looking to develop their skills in a supportive, fast-paced environment. Working closely with the Ecommerce and Digital Marketing Manager, you'll play a key role in maintaining the company website, updating product listings, supporting marketing campaigns, and helping to track online performance through regular reporting. Description of the role: Maintain and update website product listings, imagery, and descriptions to ensure accuracy and consistency across the site. Liaise with internal teams to manage product data, stock availability, and discontinued items. Help optimise product categorisation and website navigation to improve customer experience. Upload and manage SEO-friendly content such as blog posts and landing pages. Collect, analyse, and report on website and campaign performance data using analytics tools. Support in preparing regular reports to highlight key trends, insights, and areas for improvement. Collaborate with the marketing team and external agencies to deliver engaging campaigns and projects. Assist with general administrative and digital marketing tasks to support the wider team. About you: A genuine interest in digital marketing and ecommerce. Comfortable working with data and performance metrics. Excellent attention to detail and organisational ability. Strong written and verbal communication skills. Confident using Microsoft Office; experience with Shopify, Google Analytics, or email marketing tools is an advantage. Eagerness to learn new platforms and digital best practices. Positive, proactive attitude and a collaborative approach. If you're passionate about ecommerce and eager to develop your career in a forward-thinking digital environment, we'd love to hear from you!
Location: Manchester Type: Permanent Industry: Ladieswear Job Ref: TGN5353 We are recruiting for an E-Commerce & Customer Support Assistant to work as part of the IT department for an Online Fashion business The ideal candidate will be a proactive and tech-savvy individual to manage and maintain online selling platforms, including website, Amazon, eBay, and others. You will also handle daily customer interactions (including via WhatsApp), share product images and updates, and support the business by capturing high-quality photos of products. The role: E-Commerce & Website Management Upload and update product listings on the company website, Amazon, eBay, and other platforms. Monitor online orders and ensure timely processing and dispatch. Keep product descriptions, prices, and stock levels accurate and up to date. Monitor and optimize listings for best visibility and performance. Customer Interaction & Support Respond to customer queries via WhatsApp, email, and other communication channels in a timely and professional manner. Send product pictures and order updates to customers as needed. Handle customer complaints or returns politely and efficiently. Product Photography Take clear and attractive photos of products for online listings and marketing. Edit and resize images to fit platform requirements if needed. Maintain an organized archive of product photos. Marketing & Promotions Assist in posting promotions, offers, and product highlights on social media and messaging apps. Share new arrivals or special deals with customers via WhatsApp broadcast or other platforms. Requirements: Previous experience in e-commerce, customer service, or digital sales is a plus. Familiarity with platforms like Amazon, eBay, Shopify, or WooCommerce. Strong communication skills (written and verbal). Basic photography skills - using a smartphone or camera to take clear product photos. Comfortable using WhatsApp, email, and possibly simple photo editing tools. Organized, reliable, and able to work independently. Desirable Skills: Basic knowledge of SEO or digital marketing. Ability to use Canva, Photoshop, or similar tools for simple image editing. Experience with inventory management systems or order fulfilment software.
Nov 09, 2025
Full time
Location: Manchester Type: Permanent Industry: Ladieswear Job Ref: TGN5353 We are recruiting for an E-Commerce & Customer Support Assistant to work as part of the IT department for an Online Fashion business The ideal candidate will be a proactive and tech-savvy individual to manage and maintain online selling platforms, including website, Amazon, eBay, and others. You will also handle daily customer interactions (including via WhatsApp), share product images and updates, and support the business by capturing high-quality photos of products. The role: E-Commerce & Website Management Upload and update product listings on the company website, Amazon, eBay, and other platforms. Monitor online orders and ensure timely processing and dispatch. Keep product descriptions, prices, and stock levels accurate and up to date. Monitor and optimize listings for best visibility and performance. Customer Interaction & Support Respond to customer queries via WhatsApp, email, and other communication channels in a timely and professional manner. Send product pictures and order updates to customers as needed. Handle customer complaints or returns politely and efficiently. Product Photography Take clear and attractive photos of products for online listings and marketing. Edit and resize images to fit platform requirements if needed. Maintain an organized archive of product photos. Marketing & Promotions Assist in posting promotions, offers, and product highlights on social media and messaging apps. Share new arrivals or special deals with customers via WhatsApp broadcast or other platforms. Requirements: Previous experience in e-commerce, customer service, or digital sales is a plus. Familiarity with platforms like Amazon, eBay, Shopify, or WooCommerce. Strong communication skills (written and verbal). Basic photography skills - using a smartphone or camera to take clear product photos. Comfortable using WhatsApp, email, and possibly simple photo editing tools. Organized, reliable, and able to work independently. Desirable Skills: Basic knowledge of SEO or digital marketing. Ability to use Canva, Photoshop, or similar tools for simple image editing. Experience with inventory management systems or order fulfilment software.
JOB TITLE: Junior Go-To-Market Executive/ Product Marketing Assistant Smart Home Devices/ Consumer Electronics Vendor SALARY: Competitive Salary LOCATION: Reading UK (4 days per week in the office) Are you currently working in a junior product marketing or Go-To-Market role across Consumer Electronics, IT Hardware or Smart Home devices? Do you have ambition to develop your career further in marketing or product marketing/ management? If you answered yes, this role might be right for you. My client is a global provider of reliable networking devices and accessories, who are seeing 40% YOY growth, their products are involved in all aspects of everyday life. We have an exciting opportunity for an Junior GTM Specialist/ Product Marketing to help launch new products across their smart home/ consumer electronics area. Based in Reading. JOB SPECIFICATION: Junior Go-To-Market Executive/ Product Marketing Assistant The Junior GTM Specialist will support the GTM manager in executing Go-to-Market strategies that drive the successful launch and lifecycle growth of B2C networking and smart home products in the UK and Ireland markets. You ll be responsible for the following but not limited to: - Assisting in the coordination of product launch plans, including pricing proposals, promotion timelines, and channel rollout suggestions. Conducting basic market research and keep updating to identifying product USPs and user needs in the UK/Ireland market. Keeping track of GTM materials, working to tight deadlines and completing on time such as product messaging, comparison sheets, sales talking points, and use case summaries. Collaborating with internal teams (product, sales, marketing, logistics, after-sales) to ensure alignment of GTM efforts. Assisting in preparing training documents on product specifications, sales scenarios, and basic troubleshooting tips. Supporting on localisation tasks, such as packaging checks and feature compatibility reviews. Product Lifecycle Management Engineering Support Responsibilities such as participating in product comparison and functional testing under daily usage conditions. Assisting sales with basic technical documentation or proposals for consumer scenarios. About you: Junior Go-To-Market Executive/ Product Marketing Assistant We are looking for someone with a couple of years experience in Product Marketing or Sales support across an ecommerce platform or B2C (Business to Consumer) in consumer electronics or smart home devices market. You ll have a passion for consumer tech. Strong ability to be creative, work to tight deadlines and be a strong team player who can collaborate and communicate effectively across multiple departments. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests
Nov 06, 2025
Full time
JOB TITLE: Junior Go-To-Market Executive/ Product Marketing Assistant Smart Home Devices/ Consumer Electronics Vendor SALARY: Competitive Salary LOCATION: Reading UK (4 days per week in the office) Are you currently working in a junior product marketing or Go-To-Market role across Consumer Electronics, IT Hardware or Smart Home devices? Do you have ambition to develop your career further in marketing or product marketing/ management? If you answered yes, this role might be right for you. My client is a global provider of reliable networking devices and accessories, who are seeing 40% YOY growth, their products are involved in all aspects of everyday life. We have an exciting opportunity for an Junior GTM Specialist/ Product Marketing to help launch new products across their smart home/ consumer electronics area. Based in Reading. JOB SPECIFICATION: Junior Go-To-Market Executive/ Product Marketing Assistant The Junior GTM Specialist will support the GTM manager in executing Go-to-Market strategies that drive the successful launch and lifecycle growth of B2C networking and smart home products in the UK and Ireland markets. You ll be responsible for the following but not limited to: - Assisting in the coordination of product launch plans, including pricing proposals, promotion timelines, and channel rollout suggestions. Conducting basic market research and keep updating to identifying product USPs and user needs in the UK/Ireland market. Keeping track of GTM materials, working to tight deadlines and completing on time such as product messaging, comparison sheets, sales talking points, and use case summaries. Collaborating with internal teams (product, sales, marketing, logistics, after-sales) to ensure alignment of GTM efforts. Assisting in preparing training documents on product specifications, sales scenarios, and basic troubleshooting tips. Supporting on localisation tasks, such as packaging checks and feature compatibility reviews. Product Lifecycle Management Engineering Support Responsibilities such as participating in product comparison and functional testing under daily usage conditions. Assisting sales with basic technical documentation or proposals for consumer scenarios. About you: Junior Go-To-Market Executive/ Product Marketing Assistant We are looking for someone with a couple of years experience in Product Marketing or Sales support across an ecommerce platform or B2C (Business to Consumer) in consumer electronics or smart home devices market. You ll have a passion for consumer tech. Strong ability to be creative, work to tight deadlines and be a strong team player who can collaborate and communicate effectively across multiple departments. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests
