Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 04, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
A leading tech company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients. You will leverage your expertise to help customers achieve their goals with the TRES platform. The role requires a Bachelor's degree and at least 5 years of experience in customer success or account management. You will work closely with sales and executive teams, providing insights and developing success plans to drive customer satisfaction and retention.
Apr 04, 2026
Full time
A leading tech company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients. You will leverage your expertise to help customers achieve their goals with the TRES platform. The role requires a Bachelor's degree and at least 5 years of experience in customer success or account management. You will work closely with sales and executive teams, providing insights and developing success plans to drive customer satisfaction and retention.
Head of Business Development - Trades & Labour - We are recruiting on behalf of a well-established construction recruitment business seeking an experienced individual to lead growth across its Trades & Labour division. This is a senior, hands-on role suited to a commercially driven business development professional with a strong network within the UK construction sector. Key Responsibilities Identify, win, and onboard new clients across the UK construction industry Manage the full sales lifecycle from lead generation through to contract negotiation and close Build and maintain senior-level, consultative client relationships Develop and execute a business development strategy aligned to growth targets Lead pitches, tenders, and commercial negotiations Work closely with resourcing teams to ensure delivery capability Monitor market trends, competitor activity, and emerging opportunities Attend client meetings, networking events, and industry forums Deliver accurate pipeline reporting, forecasts and revenue performance updates Work to agreed KPIs and revenue targets Candidate Requirements Proven senior business development experience within the construction trade and labor recruitment sector Established UK construction client network Strong commercial awareness and understanding of recruitment sales cycles Excellent negotiation, communication, and presentation skills Results-driven, resilient, and highly motivated Ability to build long-term relationships at senior decision-maker level What's on Offer Competitive salary of £60,000 -£80,000 (DOE) + Bonus £3,500 car allowance Hybrid working Senior leadership exposure and genuine progression opportunity This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest Recruitment jobs. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. REC2 Recruitment is affiliated with My Recruiter Jobs a specialist Rec2Rec job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Apr 04, 2026
Full time
Head of Business Development - Trades & Labour - We are recruiting on behalf of a well-established construction recruitment business seeking an experienced individual to lead growth across its Trades & Labour division. This is a senior, hands-on role suited to a commercially driven business development professional with a strong network within the UK construction sector. Key Responsibilities Identify, win, and onboard new clients across the UK construction industry Manage the full sales lifecycle from lead generation through to contract negotiation and close Build and maintain senior-level, consultative client relationships Develop and execute a business development strategy aligned to growth targets Lead pitches, tenders, and commercial negotiations Work closely with resourcing teams to ensure delivery capability Monitor market trends, competitor activity, and emerging opportunities Attend client meetings, networking events, and industry forums Deliver accurate pipeline reporting, forecasts and revenue performance updates Work to agreed KPIs and revenue targets Candidate Requirements Proven senior business development experience within the construction trade and labor recruitment sector Established UK construction client network Strong commercial awareness and understanding of recruitment sales cycles Excellent negotiation, communication, and presentation skills Results-driven, resilient, and highly motivated Ability to build long-term relationships at senior decision-maker level What's on Offer Competitive salary of £60,000 -£80,000 (DOE) + Bonus £3,500 car allowance Hybrid working Senior leadership exposure and genuine progression opportunity This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest Recruitment jobs. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. REC2 Recruitment is affiliated with My Recruiter Jobs a specialist Rec2Rec job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 04, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Unity Advisory is a challenger advisory firm. We operate a modern, conflict-free model that embeds AI and data-driven thinking into every engagement. Our mission is to deliver client outcomes with speed, agility, and precision. Our way of working is collaborative and technology-powered - we partner closely with clients to design and deliver transformations that deliver commercial success and lasting cultural change. Senior Manager - Role As a Senior Manager, you will lead complex, cross-functional projects that reshape how clients generate growth, engage customers, and unlock efficiency offering exception front office consulting services. You will own major workstreams end-to-end, manage senior client relationships, and play a critical role in developing Unity's consulting propositions. Responsibilities Lead large-scale transformation projects focused on revenue growth, CX enhancement, and cost optimisation. Partner with clients on platform business model pivots, ecosystem strategy, and customer-centric operating models. Oversee design and delivery of advanced analytics, AI, and automation solutions. Manage and coach multi-disciplinary teams, ensuring high performance and development. Drive alignment of KPIs across functions to break down silos and enable outcome-based collaboration. Actively contribute to business development, including proposal leadership, client pitches, and thought leadership. Develop reusable assets, playbooks, and IP for Unity's commercial consulting offering. Qualifications 8-12+ years' experience in consulting or senior commercial roles. Track record of leading complex transformation programs with measurable outcomes. Strong expertise in customer strategy, pricing, sales, or operating model transformation. Experience with digital platforms, AI, or emerging tech in commercial contexts. Demonstrated leadership skills and ability to influence senior stakeholders. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
Apr 04, 2026
Full time
Unity Advisory is a challenger advisory firm. We operate a modern, conflict-free model that embeds AI and data-driven thinking into every engagement. Our mission is to deliver client outcomes with speed, agility, and precision. Our way of working is collaborative and technology-powered - we partner closely with clients to design and deliver transformations that deliver commercial success and lasting cultural change. Senior Manager - Role As a Senior Manager, you will lead complex, cross-functional projects that reshape how clients generate growth, engage customers, and unlock efficiency offering exception front office consulting services. You will own major workstreams end-to-end, manage senior client relationships, and play a critical role in developing Unity's consulting propositions. Responsibilities Lead large-scale transformation projects focused on revenue growth, CX enhancement, and cost optimisation. Partner with clients on platform business model pivots, ecosystem strategy, and customer-centric operating models. Oversee design and delivery of advanced analytics, AI, and automation solutions. Manage and coach multi-disciplinary teams, ensuring high performance and development. Drive alignment of KPIs across functions to break down silos and enable outcome-based collaboration. Actively contribute to business development, including proposal leadership, client pitches, and thought leadership. Develop reusable assets, playbooks, and IP for Unity's commercial consulting offering. Qualifications 8-12+ years' experience in consulting or senior commercial roles. Track record of leading complex transformation programs with measurable outcomes. Strong expertise in customer strategy, pricing, sales, or operating model transformation. Experience with digital platforms, AI, or emerging tech in commercial contexts. Demonstrated leadership skills and ability to influence senior stakeholders. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
Overview We are looking for a Customer Success Manager II (EMEA) to build and maintain strong, trusted relationships with customers while actively managing their experience across HSI's full product suite: Donesafe, HandsHQ, and Skillko. This role supports customers across the EMEA region and can be located in London, UK or Westport, Ireland. The Customer Success Manager II plays a critical role in ensuring customers successfully adopt and optimize HSI solutions to achieve the highest possible return on investment (ROI). Success in this role requires deep product knowledge, strong communication skills, and the ability to engage effectively with stakeholders across a wide range of technical abilities and personality types. Responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts. Work with customers to ensure they are leveraging our services effectively and finding value in our services. Become an expert in our services and educate customers on the use and benefits of our products. Work closely with Sales, Support, Billing, and other technical teams to ensure an exceptional customer experience and take care of any customer issues. Successfully maintain strong working knowledge of contractual terms on named accounts. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. Exceed monthly/quarterly/annual retention/growth quotas. Maintaining a Net Renewal Rate of 100%+. Identify and close upsell and cross-sell opportunities. Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. Maintain a revenue base by managing account retention and renewal. Drive upsell revenue through increased product adoption and increased usage. Other duties as assigned. Competencies Communication - Possesses strong verbal, written, and presentation skills; able to engage effectively with customers at all levels, including executives. Confidence and Motivation - Displays high energy, self-motivation, and confidence while working both independently and as part of a team. Adaptability - Thrives in fast-paced environments, demonstrating a strong desire and ability to learn and grow. Multitasking - Manages multiple priorities and projects effectively without sacrificing quality or attention to detail. Technical Aptitude - Understands internet and web-based applications, with a willingness to learn new technologies. Product Knowledge - Able to quickly understand and clearly articulate HSI's products, services, and overall value proposition. Organization - Maintains strong organizational skills, attention to detail, and effective prioritization of tasks. Qualifications 2+ years of experience in a customer-facing role, such as Customer Success, Customer Support, Sales or Account Management 2+ years of experience working under monthly, quarterly, or annual revenue quotas 2+ years of experience using Salesforce and Customer Success platforms is preferred Proven ability to build strong relationships and communicate effectively with senior and executive-level customer stakeholders Excellent phone, written, and verbal communication skills, with strong presentation abilities Solid understanding of internet technologies and web-based applications, with a willingness to learn new tools Proficiency in Microsoft Office applications Strong understanding of HSI's EMEA products (Donesafe, HandsHQ, Skillko), services, and overall value proposition, with the ability to clearly articulate them to customers Working knowledge of EHS and compliance management is preferred
Apr 04, 2026
Full time
Overview We are looking for a Customer Success Manager II (EMEA) to build and maintain strong, trusted relationships with customers while actively managing their experience across HSI's full product suite: Donesafe, HandsHQ, and Skillko. This role supports customers across the EMEA region and can be located in London, UK or Westport, Ireland. The Customer Success Manager II plays a critical role in ensuring customers successfully adopt and optimize HSI solutions to achieve the highest possible return on investment (ROI). Success in this role requires deep product knowledge, strong communication skills, and the ability to engage effectively with stakeholders across a wide range of technical abilities and personality types. Responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts. Work with customers to ensure they are leveraging our services effectively and finding value in our services. Become an expert in our services and educate customers on the use and benefits of our products. Work closely with Sales, Support, Billing, and other technical teams to ensure an exceptional customer experience and take care of any customer issues. Successfully maintain strong working knowledge of contractual terms on named accounts. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. Exceed monthly/quarterly/annual retention/growth quotas. Maintaining a Net Renewal Rate of 100%+. Identify and close upsell and cross-sell opportunities. Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. Maintain a revenue base by managing account retention and renewal. Drive upsell revenue through increased product adoption and increased usage. Other duties as assigned. Competencies Communication - Possesses strong verbal, written, and presentation skills; able to engage effectively with customers at all levels, including executives. Confidence and Motivation - Displays high energy, self-motivation, and confidence while working both independently and as part of a team. Adaptability - Thrives in fast-paced environments, demonstrating a strong desire and ability to learn and grow. Multitasking - Manages multiple priorities and projects effectively without sacrificing quality or attention to detail. Technical Aptitude - Understands internet and web-based applications, with a willingness to learn new technologies. Product Knowledge - Able to quickly understand and clearly articulate HSI's products, services, and overall value proposition. Organization - Maintains strong organizational skills, attention to detail, and effective prioritization of tasks. Qualifications 2+ years of experience in a customer-facing role, such as Customer Success, Customer Support, Sales or Account Management 2+ years of experience working under monthly, quarterly, or annual revenue quotas 2+ years of experience using Salesforce and Customer Success platforms is preferred Proven ability to build strong relationships and communicate effectively with senior and executive-level customer stakeholders Excellent phone, written, and verbal communication skills, with strong presentation abilities Solid understanding of internet technologies and web-based applications, with a willingness to learn new tools Proficiency in Microsoft Office applications Strong understanding of HSI's EMEA products (Donesafe, HandsHQ, Skillko), services, and overall value proposition, with the ability to clearly articulate them to customers Working knowledge of EHS and compliance management is preferred
Location: UK (Flexible Hybrid) Type: Full-time, Permanent Work Arrangement: Flexible hybrid arrangement - can work from home with travel to client sites About Us: At CGL, we offer the full range of geotechnical and geoenvironmental consultancy services so we can manage projects in their entirety for our clients. We offer a one-stop shop for the smallest to the largest projects, from drilling the first borehole through the delivery of interpretative reports to the completion of remedial design works. Role Overview: The Head of Business Development will lead strategic growth across geotechnical and geoenvironmental consultancy services. This is a senior, high-impact position suited to an experienced commercial leader with strong technical understanding of the sector. The postholder will be responsible for driving new business, developing strategic partnerships, enhancing cross-selling opportunities across the group, and embedding best-practice commercial processes. The successful candidate will bring a proven record in consultancy BD, strong client engagement skills, and the ability to mentor and elevate commercial teams. Key Responsibilities: Drive business development initiatives and identify new market opportunities. Secure strategic partnerships and build long-term, high-value client relationships. Collaborate across multiple consultancies to leverage shared capabilities and encourage cross-selling. Mentor and develop commercial teams, fostering a culture of excellence and collaboration. Lead go-to-market strategies and embed best-practice sales management processes. Oversee sales forecasting, pipeline management, and commercial reporting. Attend industry events, conferences, and networking forums to generate leads and assess ROI. Provide clear commercial insight during client pitches, bids, and senior leadership presentations. Have a demonstrable record in winning and delivering geotechnical/geo-environmental consultancy work. Be commercially astute, technically proficient in at least one core service (Geotechnical, Geoenvironmental, Temporary Works Design, Ground Investigation, or Digital Imagery Analysis). Possess strong influencing, negotiation, and client engagement skills. Be experienced in forecasting, CRM use, and rigorous pipeline management. Understand contract negotiation, commercial frameworks, and risk allocation. Be confident presenting in diverse settings, from client pitches to senior leadership reviews. Flexible working arrangements, hybrid Competitive salary and bonus scheme Health and retirement benefits. Professional development and training. Life insurance. How to Apply: If you're interested in this opportunity, please submit your CV along with a brief cover letter outlining your business development experience and why you believe you'd be a strong fit for the role. Phenna Group is an Equal Opportunities Employer
Apr 04, 2026
Full time
Location: UK (Flexible Hybrid) Type: Full-time, Permanent Work Arrangement: Flexible hybrid arrangement - can work from home with travel to client sites About Us: At CGL, we offer the full range of geotechnical and geoenvironmental consultancy services so we can manage projects in their entirety for our clients. We offer a one-stop shop for the smallest to the largest projects, from drilling the first borehole through the delivery of interpretative reports to the completion of remedial design works. Role Overview: The Head of Business Development will lead strategic growth across geotechnical and geoenvironmental consultancy services. This is a senior, high-impact position suited to an experienced commercial leader with strong technical understanding of the sector. The postholder will be responsible for driving new business, developing strategic partnerships, enhancing cross-selling opportunities across the group, and embedding best-practice commercial processes. The successful candidate will bring a proven record in consultancy BD, strong client engagement skills, and the ability to mentor and elevate commercial teams. Key Responsibilities: Drive business development initiatives and identify new market opportunities. Secure strategic partnerships and build long-term, high-value client relationships. Collaborate across multiple consultancies to leverage shared capabilities and encourage cross-selling. Mentor and develop commercial teams, fostering a culture of excellence and collaboration. Lead go-to-market strategies and embed best-practice sales management processes. Oversee sales forecasting, pipeline management, and commercial reporting. Attend industry events, conferences, and networking forums to generate leads and assess ROI. Provide clear commercial insight during client pitches, bids, and senior leadership presentations. Have a demonstrable record in winning and delivering geotechnical/geo-environmental consultancy work. Be commercially astute, technically proficient in at least one core service (Geotechnical, Geoenvironmental, Temporary Works Design, Ground Investigation, or Digital Imagery Analysis). Possess strong influencing, negotiation, and client engagement skills. Be experienced in forecasting, CRM use, and rigorous pipeline management. Understand contract negotiation, commercial frameworks, and risk allocation. Be confident presenting in diverse settings, from client pitches to senior leadership reviews. Flexible working arrangements, hybrid Competitive salary and bonus scheme Health and retirement benefits. Professional development and training. Life insurance. How to Apply: If you're interested in this opportunity, please submit your CV along with a brief cover letter outlining your business development experience and why you believe you'd be a strong fit for the role. Phenna Group is an Equal Opportunities Employer
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 04, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Apr 04, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Description - External Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role We are seeking an experienced Consulting Manager with strong Utilities domain expertise and a deep understanding of the end-to-end energy value chain. The role requires hands on experience in one or more core utilities domains such as Smart Metering, Meter to Cash, Sales & Marketing, Customer Onboarding, Billing, and Payments. The Consulting Manager will work closely with business stakeholders, operations, and technology teams to translate business needs into clear, actionable requirements that drive customer experience, operational efficiency, and regulatory compliance. In this role you will Act as the primary interface between business, operations, and technology teams across utilities programmes Elicit, analyse, document, and validate business and functional requirements across utilities processes Develop current state and future state process maps covering end to end customer and operational journeys Translate business requirements into user stories, functional specifications, and acceptance criteria Support solution design to ensure alignment with business outcomes, regulatory requirements, and CX objectives Partner with testing teams to support UAT, defect triage, and resolution validation Identify process inefficiencies, failure demand, and rework drivers, recommending improvement opportunities Collaborate in Agile, Waterfall, or hybrid delivery models, supporting sprint and release planning Domain Experience (one or more required) Smart Metering Understanding of smart meter rollout, installation, commissioning, and data flows Knowledge of meter data acquisition, validation, estimation, and settlement interfaces Experience working with metering systems, field services, and regulatory obligations Meter to Cash (M2C) Strong understanding of the end to end meter to cash lifecycle Experience across meter reads, billing, invoicing, payments, adjustments, and collections Exposure to exception handling, billing accuracy, and revenue assurance Sales & Marketing for Utilities Experience supporting acquisition, retention, and cross sell journeys in utilities Understanding of tariffs, pricing, offers, switching, and regulatory constraints Ability to analyse customer journeys and conversion funnels Customer Onboarding Experience with customer onboarding, move in/move out, and switching journeys Understanding of KYC, data validation, and operational handoffs Billing & Payments Knowledge of billing engines, bill presentment, payment processing, and reconciliation Exposure to direct debit, prepayment, refunds, and payment exceptions Understanding of the Energy Value Chain End to end understanding of the energy value chain including generation, transmission, distribution, supply, and customer operations Awareness of the roles of suppliers, network operators, and market participants Understanding of regulatory, settlement, and market interaction points Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. What you need to have to be considered 4-10+ years of experience as a Business Analyst, with significant exposure to the Utilities sector Strong requirements elicitation, documentation, and stakeholder management skills Experience with process modelling, data analysis, and business case development Familiarity with Agile and Waterfall delivery methodologies Strong communication skills, with the ability to engage business and technical stakeholders Experience using tools such as JIRA, Confluence, Visio, or similar These will help you stand out Prior experience working with UK or international utilities Exposure to regulatory environments and compliance driven processes Experience supporting CX, digital transformation, or automation initiatives Relevant certifications (e.g., CBAP, PMI PBA, SAFe, Agile BA) Key Outcomes of the Role Improved clarity of business requirements and reduced delivery risk Simplified and optimised utilities processes and customer journeys Improved customer experience, billing accuracy, and operational efficiency Strong alignment between business objectives, regulatory needs, and technology solutions
Apr 04, 2026
Full time
Description - External Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role We are seeking an experienced Consulting Manager with strong Utilities domain expertise and a deep understanding of the end-to-end energy value chain. The role requires hands on experience in one or more core utilities domains such as Smart Metering, Meter to Cash, Sales & Marketing, Customer Onboarding, Billing, and Payments. The Consulting Manager will work closely with business stakeholders, operations, and technology teams to translate business needs into clear, actionable requirements that drive customer experience, operational efficiency, and regulatory compliance. In this role you will Act as the primary interface between business, operations, and technology teams across utilities programmes Elicit, analyse, document, and validate business and functional requirements across utilities processes Develop current state and future state process maps covering end to end customer and operational journeys Translate business requirements into user stories, functional specifications, and acceptance criteria Support solution design to ensure alignment with business outcomes, regulatory requirements, and CX objectives Partner with testing teams to support UAT, defect triage, and resolution validation Identify process inefficiencies, failure demand, and rework drivers, recommending improvement opportunities Collaborate in Agile, Waterfall, or hybrid delivery models, supporting sprint and release planning Domain Experience (one or more required) Smart Metering Understanding of smart meter rollout, installation, commissioning, and data flows Knowledge of meter data acquisition, validation, estimation, and settlement interfaces Experience working with metering systems, field services, and regulatory obligations Meter to Cash (M2C) Strong understanding of the end to end meter to cash lifecycle Experience across meter reads, billing, invoicing, payments, adjustments, and collections Exposure to exception handling, billing accuracy, and revenue assurance Sales & Marketing for Utilities Experience supporting acquisition, retention, and cross sell journeys in utilities Understanding of tariffs, pricing, offers, switching, and regulatory constraints Ability to analyse customer journeys and conversion funnels Customer Onboarding Experience with customer onboarding, move in/move out, and switching journeys Understanding of KYC, data validation, and operational handoffs Billing & Payments Knowledge of billing engines, bill presentment, payment processing, and reconciliation Exposure to direct debit, prepayment, refunds, and payment exceptions Understanding of the Energy Value Chain End to end understanding of the energy value chain including generation, transmission, distribution, supply, and customer operations Awareness of the roles of suppliers, network operators, and market participants Understanding of regulatory, settlement, and market interaction points Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. What you need to have to be considered 4-10+ years of experience as a Business Analyst, with significant exposure to the Utilities sector Strong requirements elicitation, documentation, and stakeholder management skills Experience with process modelling, data analysis, and business case development Familiarity with Agile and Waterfall delivery methodologies Strong communication skills, with the ability to engage business and technical stakeholders Experience using tools such as JIRA, Confluence, Visio, or similar These will help you stand out Prior experience working with UK or international utilities Exposure to regulatory environments and compliance driven processes Experience supporting CX, digital transformation, or automation initiatives Relevant certifications (e.g., CBAP, PMI PBA, SAFe, Agile BA) Key Outcomes of the Role Improved clarity of business requirements and reduced delivery risk Simplified and optimised utilities processes and customer journeys Improved customer experience, billing accuracy, and operational efficiency Strong alignment between business objectives, regulatory needs, and technology solutions
At Catsnake: The Story Agency, we harness the power of storytelling for good. We believe that remarkable talent, enthusiasm, and creative thinking can change the world for the better. As third sector specialists, we work with esteemed clients like UNICEF, WWF, RNIB, and Amnesty International, crafting narratives that make a lasting impact. As we continue to grow, we are looking for a UK Head of Business Development to lead us into the next exciting chapter of our expansion. Role Overview The UK Head of Business Development is pivotal to the continued growth and commercial success of the agency. You will be responsible for generating new clients, building a robust pipeline of opportunities, and converting these into long-term partnerships. By representing Catsnake with confidence and credibility in the UK market, you will foster strong relationships with senior stakeholders across the charity sector. This role requires a commercially driven, proactive individual who is motivated by the opportunity to grow a purpose driven agency that makes a genuine difference in the world. Key Responsibilities Generate new clients across the UK charity and non profit sector through proactive outreach and lead generation Plan and execute marketing campaigns that yield high quality inbound leads Shape compelling proposals and deliver persuasive presentations during pitch meetings Manage the agency's CRM system to track opportunities and monitor pipeline performance Collaborate closely with the CEO and senior team to refine the agency's growth strategy Act as a senior ambassador for Catsnake, both internally and externally Ideal Skills and Experience Proven experience in a senior business development or sales role within a creative agency or similar environment Strong engagement with charities, non profits, or purpose driven organisations Successful track record of client acquisition and revenue growth Experience in leading digital marketing campaigns for lead generation Proficiency in using CRM systems to manage pipelines and performance tracking Exceptional communication and relationship building skills, with confidence in leading pitch meetings Commercially astute and highly organised Why Work at Catsnake? Enjoy the flexibility of a hybrid work environment, combining office and remote work Benefit from a generous holiday entitlement Join a passionate team engaged in meaningful, creative projects for leading charities Play a central role in shaping the future of an ambitious, values driven agency Diversity Statement We celebrate diversity of thought and experience as essential to our success, and we are committed to fostering a culture of inclusion. We encourage applications from candidates of all backgrounds. Role: UK Head of Business Development Start Date: June 2026 How to Apply If you're eager to open doors, build relationships, and present ideas that inspire clients while making a real impact in the world, we want to hear from you. Please send your CV to with the subject line "UK Head of Business Development- YOUR NAME ". Applications will close at 9am on Monday 13th April.
Apr 04, 2026
Full time
At Catsnake: The Story Agency, we harness the power of storytelling for good. We believe that remarkable talent, enthusiasm, and creative thinking can change the world for the better. As third sector specialists, we work with esteemed clients like UNICEF, WWF, RNIB, and Amnesty International, crafting narratives that make a lasting impact. As we continue to grow, we are looking for a UK Head of Business Development to lead us into the next exciting chapter of our expansion. Role Overview The UK Head of Business Development is pivotal to the continued growth and commercial success of the agency. You will be responsible for generating new clients, building a robust pipeline of opportunities, and converting these into long-term partnerships. By representing Catsnake with confidence and credibility in the UK market, you will foster strong relationships with senior stakeholders across the charity sector. This role requires a commercially driven, proactive individual who is motivated by the opportunity to grow a purpose driven agency that makes a genuine difference in the world. Key Responsibilities Generate new clients across the UK charity and non profit sector through proactive outreach and lead generation Plan and execute marketing campaigns that yield high quality inbound leads Shape compelling proposals and deliver persuasive presentations during pitch meetings Manage the agency's CRM system to track opportunities and monitor pipeline performance Collaborate closely with the CEO and senior team to refine the agency's growth strategy Act as a senior ambassador for Catsnake, both internally and externally Ideal Skills and Experience Proven experience in a senior business development or sales role within a creative agency or similar environment Strong engagement with charities, non profits, or purpose driven organisations Successful track record of client acquisition and revenue growth Experience in leading digital marketing campaigns for lead generation Proficiency in using CRM systems to manage pipelines and performance tracking Exceptional communication and relationship building skills, with confidence in leading pitch meetings Commercially astute and highly organised Why Work at Catsnake? Enjoy the flexibility of a hybrid work environment, combining office and remote work Benefit from a generous holiday entitlement Join a passionate team engaged in meaningful, creative projects for leading charities Play a central role in shaping the future of an ambitious, values driven agency Diversity Statement We celebrate diversity of thought and experience as essential to our success, and we are committed to fostering a culture of inclusion. We encourage applications from candidates of all backgrounds. Role: UK Head of Business Development Start Date: June 2026 How to Apply If you're eager to open doors, build relationships, and present ideas that inspire clients while making a real impact in the world, we want to hear from you. Please send your CV to with the subject line "UK Head of Business Development- YOUR NAME ". Applications will close at 9am on Monday 13th April.
Solicitor / Chartered Legal Executive - Residential Conveyancing (3+ PQE) Location: Stafford or Newcastle Under Lyme Salary: DOE Hours: Full-time (36.25 hours) Overview We're supporting a growing and well-respected firm seeking a motivated Residential Conveyancer (3+ PQE) to join their busy property team. This is an excellent step for someone looking to develop their experience, confidence, and leadership skills in a supportive environment. What We're Looking For Qualified Solicitor/Chartered Legal Executive ( 3+ PQE ). Broad experience across residential property including new build, leasehold, unregistered land, refinance, sales and purchases. Strong communication and organisational skills. Client-focused and adaptable. Understanding of CQS compliance. Full driving licence and business-insured vehicle. Key Responsibilities Managing your own caseload efficiently. Maintaining excellent client relationships. Supervising junior team members. Supporting Private Client on executor-led property sales. What's in it for you Health Plan with optical/dental, physio, sports therapy, remote GP, and wellbeing services. Free legal services after 2 years. Hybrid working Development opportunities including seminars, mentoring, study leave, and advanced learning support. Clear career progression via the Leadership programme. 33-38 days annual leave and a firm-wide year-end closure. If you're looking for a firm that genuinely invests in your development and offers real career progression, this could be the perfect move. Send your CV now or get in touch for an informal conversation about the role and team.
Apr 04, 2026
Full time
Solicitor / Chartered Legal Executive - Residential Conveyancing (3+ PQE) Location: Stafford or Newcastle Under Lyme Salary: DOE Hours: Full-time (36.25 hours) Overview We're supporting a growing and well-respected firm seeking a motivated Residential Conveyancer (3+ PQE) to join their busy property team. This is an excellent step for someone looking to develop their experience, confidence, and leadership skills in a supportive environment. What We're Looking For Qualified Solicitor/Chartered Legal Executive ( 3+ PQE ). Broad experience across residential property including new build, leasehold, unregistered land, refinance, sales and purchases. Strong communication and organisational skills. Client-focused and adaptable. Understanding of CQS compliance. Full driving licence and business-insured vehicle. Key Responsibilities Managing your own caseload efficiently. Maintaining excellent client relationships. Supervising junior team members. Supporting Private Client on executor-led property sales. What's in it for you Health Plan with optical/dental, physio, sports therapy, remote GP, and wellbeing services. Free legal services after 2 years. Hybrid working Development opportunities including seminars, mentoring, study leave, and advanced learning support. Clear career progression via the Leadership programme. 33-38 days annual leave and a firm-wide year-end closure. If you're looking for a firm that genuinely invests in your development and offers real career progression, this could be the perfect move. Send your CV now or get in touch for an informal conversation about the role and team.
Field Sales Executive Location: Nottingham, UK Starting Salary: £28,000 + Company Car + Commission (OTE: £45K-£50K) Working Hours: Monday to Friday - 9:00am-5:00pm Are you a results driven and outgoing sales person, looking for a new role in Nottingham? My client is offering a great package to help grow their business and sell their services for Total Waste Management and Collection click apply for full job details
Apr 04, 2026
Full time
Field Sales Executive Location: Nottingham, UK Starting Salary: £28,000 + Company Car + Commission (OTE: £45K-£50K) Working Hours: Monday to Friday - 9:00am-5:00pm Are you a results driven and outgoing sales person, looking for a new role in Nottingham? My client is offering a great package to help grow their business and sell their services for Total Waste Management and Collection click apply for full job details
Job introduction: Are you genuinely Passionate about providing a 5 Customer experience. If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is a varied role with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts click apply for full job details
Apr 04, 2026
Full time
Job introduction: Are you genuinely Passionate about providing a 5 Customer experience. If so, we have an exciting opportunity for a Field Sales Executive to join our sales team. The role is a varied role with the main responsibility to provide customer-centric sales advice and support whilst working towards sales targets in accordance with company sales forecasts click apply for full job details
Site Name: UK - London - New Oxford Street Posted Date: Apr 1 2026 Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary As the Senior Executive Assistant to the Chief People Officer you will provide a high calibre executive support to the CPO of GSK. This role manages complex executive operations and acts as primary interface with senior internal and external executives, Non-Executive Directors and engagement with government officials, investors and media. You will manage day-to-day priorities, shape agendas, and ensure smooth delivery of people-focused initiatives. You will work closely with senior leaders across the organisation and external partners. We value clear judgement, calm under pressure, proactive problem solving, and strong relationship skills. This role offers growth, meaningful impact and the chance to contribute to GSK's mission of uniting science, technology and talent to get ahead of disease together. Responsibilities Executive Office Management Manage the CPO's multi-time-zone calendar, anticipating priorities and resolving conflicts efficiently and authoritatively. Co coordinate international travel including end to end multi country itineraries, visa processes, and logistics, ensuring compliance and cost efficiency. Will require out of hours oversight when necessary. Apply sound judgement to address issues on the CPO's behalf, using in depth knowledge of their work and priorities. Prepare documentation, briefings and talking points etc in advance of key meetings. Handle high volume workload efficiently by setting clear priorities and maintaining consistent quality. Oversee CPO's email and correspondence, ensuring timely responses, triaging appropriately and track actions to closure. Stakeholder Engagement & Communications Build trusted relationships across countries and cultures, representing the CPO with professionalism. Respond efficiently to internal queries and support engagement in key forums. Mentor colleagues and contribute to leadership within the administrative community. Manage sensitive information with highest level of discretion. Project Coordination Organise and oversee logistics for complex meetings, conferences and visits, collaborating with internal and external parties. Collation of all time sensitive papers for CPO review, e.g. ExCom meeting papers. Produce meeting agendas and coordinate pre reads for HR leadership team meetings. Office Operations & Process Excellence Manage accurate records, expenses, purchase orders and vendor activities. Compile and submit the CPO's T&E expenses via Concur, on a timely basis, ensuring compliance to GSK's T&E policy. Why You? We are seeking professionals with the following skills and qualifications to help us achieve our goals. Proven experience supporting C suite executives or senior leaders in a large, complex organisation. Strong engagement with board members and senior executives, government officials, investors and media. Qualifications or proven experience in administration and key software packages (Word processing, PowerPoint, spreadsheets and databases). Strong English and Mathematics (A Level/GCSE or equivalent). Analytical capability with strong organisational skills and meticulous attention to detail. Excellent interpersonal skills with a strong understanding of organisational dynamics. Broad administrative knowledge and the ability to prioritize effectively under tight deadlines. Skills And Competencies needed Technical Proficiency: Advanced knowledge of MS Office (Word, Excel, PowerPoint, Outlook) and virtual meeting tools along with GSK company systems (CERPS/Fiori, SharePoint, Concur, Workday, BoardVantage). Internal focus: Strong understanding of CPO's strategic agenda to support effective prioritisation. Development: Proactive in staying current with new technologies, tools and best practices to enhance executive support. Professional presence: Represent GSK's culture and values, demonstrate confidence, polish and executive presence. Proactive thinking: Anticipate needs, navigate complexity and operate at pace with minimal guidance. Confidentiality: Handle highly sensitive information, collaborating closely with high profile board members, government officials, investors and media. Collaboration: Mentor and support other Executive Committee Assistants. Working model and location This role is based in the United Kingdom and follows a hybrid working model. Expect a mix of in office and remote working, with regular on site presence to support meetings and events. What we value in you You are proactive, reliable and calm under pressure. You bring clear judgement and respect confidentiality. You make work easier for others by anticipating needs and solving problems. You build strong working relationships and communicate with clarity and kindness. You are open to learning and growing your skills to advance your career and support the wider people agenda. How to apply If this role interests you, we would love to hear from you. Please submit your CV and a short cover letter that explains how your experience matches the role. Tell us what motivates you to join GSK and how you would contribute to our shared mission. We encourage applications from people with diverse backgrounds and experiences. Closing date for applications is Friday April 10th 2026. Why GSK? Uniting science, technology and talent to get ahead of disease together. About GSK GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. We are committed to supporting you through this process. If your enquiry is not related to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies: GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. For US Licensed Healthcare Professionals, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information . click apply for full job details
Apr 04, 2026
Full time
Site Name: UK - London - New Oxford Street Posted Date: Apr 1 2026 Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary As the Senior Executive Assistant to the Chief People Officer you will provide a high calibre executive support to the CPO of GSK. This role manages complex executive operations and acts as primary interface with senior internal and external executives, Non-Executive Directors and engagement with government officials, investors and media. You will manage day-to-day priorities, shape agendas, and ensure smooth delivery of people-focused initiatives. You will work closely with senior leaders across the organisation and external partners. We value clear judgement, calm under pressure, proactive problem solving, and strong relationship skills. This role offers growth, meaningful impact and the chance to contribute to GSK's mission of uniting science, technology and talent to get ahead of disease together. Responsibilities Executive Office Management Manage the CPO's multi-time-zone calendar, anticipating priorities and resolving conflicts efficiently and authoritatively. Co coordinate international travel including end to end multi country itineraries, visa processes, and logistics, ensuring compliance and cost efficiency. Will require out of hours oversight when necessary. Apply sound judgement to address issues on the CPO's behalf, using in depth knowledge of their work and priorities. Prepare documentation, briefings and talking points etc in advance of key meetings. Handle high volume workload efficiently by setting clear priorities and maintaining consistent quality. Oversee CPO's email and correspondence, ensuring timely responses, triaging appropriately and track actions to closure. Stakeholder Engagement & Communications Build trusted relationships across countries and cultures, representing the CPO with professionalism. Respond efficiently to internal queries and support engagement in key forums. Mentor colleagues and contribute to leadership within the administrative community. Manage sensitive information with highest level of discretion. Project Coordination Organise and oversee logistics for complex meetings, conferences and visits, collaborating with internal and external parties. Collation of all time sensitive papers for CPO review, e.g. ExCom meeting papers. Produce meeting agendas and coordinate pre reads for HR leadership team meetings. Office Operations & Process Excellence Manage accurate records, expenses, purchase orders and vendor activities. Compile and submit the CPO's T&E expenses via Concur, on a timely basis, ensuring compliance to GSK's T&E policy. Why You? We are seeking professionals with the following skills and qualifications to help us achieve our goals. Proven experience supporting C suite executives or senior leaders in a large, complex organisation. Strong engagement with board members and senior executives, government officials, investors and media. Qualifications or proven experience in administration and key software packages (Word processing, PowerPoint, spreadsheets and databases). Strong English and Mathematics (A Level/GCSE or equivalent). Analytical capability with strong organisational skills and meticulous attention to detail. Excellent interpersonal skills with a strong understanding of organisational dynamics. Broad administrative knowledge and the ability to prioritize effectively under tight deadlines. Skills And Competencies needed Technical Proficiency: Advanced knowledge of MS Office (Word, Excel, PowerPoint, Outlook) and virtual meeting tools along with GSK company systems (CERPS/Fiori, SharePoint, Concur, Workday, BoardVantage). Internal focus: Strong understanding of CPO's strategic agenda to support effective prioritisation. Development: Proactive in staying current with new technologies, tools and best practices to enhance executive support. Professional presence: Represent GSK's culture and values, demonstrate confidence, polish and executive presence. Proactive thinking: Anticipate needs, navigate complexity and operate at pace with minimal guidance. Confidentiality: Handle highly sensitive information, collaborating closely with high profile board members, government officials, investors and media. Collaboration: Mentor and support other Executive Committee Assistants. Working model and location This role is based in the United Kingdom and follows a hybrid working model. Expect a mix of in office and remote working, with regular on site presence to support meetings and events. What we value in you You are proactive, reliable and calm under pressure. You bring clear judgement and respect confidentiality. You make work easier for others by anticipating needs and solving problems. You build strong working relationships and communicate with clarity and kindness. You are open to learning and growing your skills to advance your career and support the wider people agenda. How to apply If this role interests you, we would love to hear from you. Please submit your CV and a short cover letter that explains how your experience matches the role. Tell us what motivates you to join GSK and how you would contribute to our shared mission. We encourage applications from people with diverse backgrounds and experiences. Closing date for applications is Friday April 10th 2026. Why GSK? Uniting science, technology and talent to get ahead of disease together. About GSK GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. We are committed to supporting you through this process. If your enquiry is not related to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies: GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. For US Licensed Healthcare Professionals, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information . click apply for full job details
Overview Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About the Role We are seeking an experienced and forward-thinking Product Director to lead the strategic development of our Identity Security portfolio on a global scale. This is a high-impact role responsible for driving innovation, shaping product strategy, and ensuring our cybersecurity offerings remain market-leading, competitive, and fully aligned with organisational goals. You will work within the global cybersecurity products organisation and collaborate closely with fellow Product Directors to deliver a cohesive, end-to-end cybersecurity portfolio. Responsibilities Strategic Leadership: Define and communicate a clear product strategy aligned with the company's mission and long-term cybersecurity vision. Strategic Leadership: Drive portfolio innovation by identifying emerging trends, evolving customer needs, and new market opportunities. Strategic Leadership: Ensure strategic coherence with other cybersecurity product areas. Portfolio & Product Ownership: Lead the full lifecycle of the Identity Security portfolio, including roadmap creation, requirements, MVP definition, delivery, and continuous product evolution. Portfolio & Product Ownership: Guarantee the relevance, quality, and consistency of portfolio offerings. Portfolio & Product Ownership: Conduct ongoing market intelligence and competitive analysis to support data-driven decisions. Team & Resource Management: Lead and develop an international team of portfolio managers and engineers. Team & Resource Management: Oversee resource planning, task allocation, delivery quality, and performance outcomes. Team & Resource Management: Manage R&D budgets effectively and secure development funds from key technology partners when needed. Cross-Functional Collaboration: Partner with Delivery, CoE, Consulting, Sales, Pre-Sales, Marketing, and Regional Business Units to support aligned go-to-market initiatives. Cross-Functional Collaboration: Integrate business insights into portfolio updates and roadmap decisions. Cross-Functional Collaboration: Provide strategic support in customer engagements and major deal pursuits. Cross-Functional Collaboration: Lead customer innovation workshops and strategic discussions with key clients. Cross-Functional Collaboration: Capture and translate customer feedback into actionable roadmap improvements. Cross-Functional Collaboration: Define differentiated value propositions for Identity Security products. Performance & Governance: Establish KPIs and success metrics in partnership with the Head of Products & Services and fellow Product Directors. Performance & Governance: Monitor product performance, assess market position, and determine optimisation or retirement of offerings. Performance & Governance: Promote and maintain robust product governance and development standards. What We're Looking For • Proven experience in cybersecurity product management, ideally within Identity Security (IAM / PAM / CIEM). • Demonstrated ability to deliver global product strategies and complex product roadmaps. • Experience leading distributed and cross-functional teams. • Strong analytical skills and the ability to convert customer and market insights into product direction. • Excellent communication and stakeholder management capabilities at executive level. • Innovative mindset with a strong drive for continuous improvement. Why Join Us? • Shape the direction of a globally critical cybersecurity portfolio. • Work with international experts across multiple domains. • Contribute to cutting-edge Identity Security solutions with real market impact. • Engage directly with strategic customers across geographies. We Care About Our Employees' Happiness By providing: Pension Scheme - contributions matched up to 10% Private medical Cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. We are a care leaver friendly employer; if you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Apr 04, 2026
Full time
Overview Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About the Role We are seeking an experienced and forward-thinking Product Director to lead the strategic development of our Identity Security portfolio on a global scale. This is a high-impact role responsible for driving innovation, shaping product strategy, and ensuring our cybersecurity offerings remain market-leading, competitive, and fully aligned with organisational goals. You will work within the global cybersecurity products organisation and collaborate closely with fellow Product Directors to deliver a cohesive, end-to-end cybersecurity portfolio. Responsibilities Strategic Leadership: Define and communicate a clear product strategy aligned with the company's mission and long-term cybersecurity vision. Strategic Leadership: Drive portfolio innovation by identifying emerging trends, evolving customer needs, and new market opportunities. Strategic Leadership: Ensure strategic coherence with other cybersecurity product areas. Portfolio & Product Ownership: Lead the full lifecycle of the Identity Security portfolio, including roadmap creation, requirements, MVP definition, delivery, and continuous product evolution. Portfolio & Product Ownership: Guarantee the relevance, quality, and consistency of portfolio offerings. Portfolio & Product Ownership: Conduct ongoing market intelligence and competitive analysis to support data-driven decisions. Team & Resource Management: Lead and develop an international team of portfolio managers and engineers. Team & Resource Management: Oversee resource planning, task allocation, delivery quality, and performance outcomes. Team & Resource Management: Manage R&D budgets effectively and secure development funds from key technology partners when needed. Cross-Functional Collaboration: Partner with Delivery, CoE, Consulting, Sales, Pre-Sales, Marketing, and Regional Business Units to support aligned go-to-market initiatives. Cross-Functional Collaboration: Integrate business insights into portfolio updates and roadmap decisions. Cross-Functional Collaboration: Provide strategic support in customer engagements and major deal pursuits. Cross-Functional Collaboration: Lead customer innovation workshops and strategic discussions with key clients. Cross-Functional Collaboration: Capture and translate customer feedback into actionable roadmap improvements. Cross-Functional Collaboration: Define differentiated value propositions for Identity Security products. Performance & Governance: Establish KPIs and success metrics in partnership with the Head of Products & Services and fellow Product Directors. Performance & Governance: Monitor product performance, assess market position, and determine optimisation or retirement of offerings. Performance & Governance: Promote and maintain robust product governance and development standards. What We're Looking For • Proven experience in cybersecurity product management, ideally within Identity Security (IAM / PAM / CIEM). • Demonstrated ability to deliver global product strategies and complex product roadmaps. • Experience leading distributed and cross-functional teams. • Strong analytical skills and the ability to convert customer and market insights into product direction. • Excellent communication and stakeholder management capabilities at executive level. • Innovative mindset with a strong drive for continuous improvement. Why Join Us? • Shape the direction of a globally critical cybersecurity portfolio. • Work with international experts across multiple domains. • Contribute to cutting-edge Identity Security solutions with real market impact. • Engage directly with strategic customers across geographies. We Care About Our Employees' Happiness By providing: Pension Scheme - contributions matched up to 10% Private medical Cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. We are a care leaver friendly employer; if you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
£26,640 basic salary, plus£10k OTE We are looking for a proactive, people-focusedRegional Account Executiveto bring next generation connectivity to new areas and drivelocalawareness of our network expansion.Youllbe the face of Virgin Media O2 across your region, engaging residents, creatingdemandand building strong local relationships that help our sales teams succeed click apply for full job details
Apr 04, 2026
Full time
£26,640 basic salary, plus£10k OTE We are looking for a proactive, people-focusedRegional Account Executiveto bring next generation connectivity to new areas and drivelocalawareness of our network expansion.Youllbe the face of Virgin Media O2 across your region, engaging residents, creatingdemandand building strong local relationships that help our sales teams succeed click apply for full job details
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success. About the Role The individual will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase. What You'll Be Doing Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust. Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success. Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition. Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience. Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment. Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions. Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts. Craft and implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan Engage the appropriate workmates to support account planning and feature adoption strategies About You Basic Qualifications 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs. 5+ years of experience in consulting or professional services, preferably with enterprise software solutions. Proven track record of building and maintaining strong C-level relationships. Other Qualifications Demonstrated success in driving customer happiness and achieving revenue growth. Ability to articulate sophisticated ideas clearly and persuasively. Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation Experience implementing Workday is preferable. Fluency in English is essential. Fluency in German is essential if based in Germany Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities,
Apr 04, 2026
Full time
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success. About the Role The individual will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase. What You'll Be Doing Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust. Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success. Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition. Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience. Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment. Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions. Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts. Craft and implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan Engage the appropriate workmates to support account planning and feature adoption strategies About You Basic Qualifications 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs. 5+ years of experience in consulting or professional services, preferably with enterprise software solutions. Proven track record of building and maintaining strong C-level relationships. Other Qualifications Demonstrated success in driving customer happiness and achieving revenue growth. Ability to articulate sophisticated ideas clearly and persuasively. Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation Experience implementing Workday is preferable. Fluency in English is essential. Fluency in German is essential if based in Germany Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities,
Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:Do the right thing,Havefun & grow together,Takepride in what you do! Working Pattern Regular travel across NI and ROI. Occasional early starts, evenings, or weekend work for events or menu launches. Hands on role requiring time in kitchens, at sites, and in development sessions. Rewards 25 days annual leave (pro rata) Public holidays Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events Car allowance The Role Menu Development Create innovative, seasonal, and cost effective menus suitable for multiple sectors Develop recipe specifications, portion sizes, allergen information, and costings. Lead periodic menu refreshes, food trend analysis, and showcase new concepts Work closely with site chefs and managers Conduct on site cooking demonstrations, training sessions, and quality audits. Support new site mobilisations and tender presentations Troubleshoot operational challenges related to food quality, consistency, or cost control. Quality, Standards & Compliance Ensure food safety, allergen management, and HACCP compliance Uphold brand standards and ensure consistent delivery across all units. Maintain thorough knowledge of food legislation Supplier & Product Development Collaborate with procurement teams on product selection, supplier innovation days, and cost optimisation. Evaluate new ingredients, equipment, and culinary technologies that support efficiency and quality. Provide coaching and skills development Create training materials, guides, and standard operating procedures. Promote a culture of continuous improvement and culinary excellence. Client Engagement & Business Development Support sales and retention teams with tasting sessions, site visits, proposals, and presentations. Build strong relationships with clients by understanding their needs and tailoring culinary solutions to suit. The Person Proven experience as a Development Chef, Head Chef, or Executive Chef within contract catering or multi site environments. Strong understanding of food cost control, GP management, and commercial menu planning. Ability to lead a team Full driving licence. Excellent knowledge of HACCP, food safety, allergen legislation Creative, trend aware approach to food Experience in tender support Familiarity with sustainable and ethical sourcing practices. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.
Apr 04, 2026
Full time
Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:Do the right thing,Havefun & grow together,Takepride in what you do! Working Pattern Regular travel across NI and ROI. Occasional early starts, evenings, or weekend work for events or menu launches. Hands on role requiring time in kitchens, at sites, and in development sessions. Rewards 25 days annual leave (pro rata) Public holidays Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events Car allowance The Role Menu Development Create innovative, seasonal, and cost effective menus suitable for multiple sectors Develop recipe specifications, portion sizes, allergen information, and costings. Lead periodic menu refreshes, food trend analysis, and showcase new concepts Work closely with site chefs and managers Conduct on site cooking demonstrations, training sessions, and quality audits. Support new site mobilisations and tender presentations Troubleshoot operational challenges related to food quality, consistency, or cost control. Quality, Standards & Compliance Ensure food safety, allergen management, and HACCP compliance Uphold brand standards and ensure consistent delivery across all units. Maintain thorough knowledge of food legislation Supplier & Product Development Collaborate with procurement teams on product selection, supplier innovation days, and cost optimisation. Evaluate new ingredients, equipment, and culinary technologies that support efficiency and quality. Provide coaching and skills development Create training materials, guides, and standard operating procedures. Promote a culture of continuous improvement and culinary excellence. Client Engagement & Business Development Support sales and retention teams with tasting sessions, site visits, proposals, and presentations. Build strong relationships with clients by understanding their needs and tailoring culinary solutions to suit. The Person Proven experience as a Development Chef, Head Chef, or Executive Chef within contract catering or multi site environments. Strong understanding of food cost control, GP management, and commercial menu planning. Ability to lead a team Full driving licence. Excellent knowledge of HACCP, food safety, allergen legislation Creative, trend aware approach to food Experience in tender support Familiarity with sustainable and ethical sourcing practices. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.
About Us: We are recruiting Sales Executives promoting the work of some of the countrys most prestigious charities. With over 30 years of experience, Charity Link is a leader in face-to-face fundraising for some of the UKs most trusted and respected charities. Our nationwide sales teams are passionate, experienced, and driven by purpose click apply for full job details
Apr 04, 2026
Full time
About Us: We are recruiting Sales Executives promoting the work of some of the countrys most prestigious charities. With over 30 years of experience, Charity Link is a leader in face-to-face fundraising for some of the UKs most trusted and respected charities. Our nationwide sales teams are passionate, experienced, and driven by purpose click apply for full job details
