Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence Job Title: Risk Specialist The Risk Specialist will be responsible for conducting Asbestos Management Plan Reviews and Visual Re-Inspections across the BT estate, ensuring compliance with regulatory requirements and internal standards. The role involves site inspections, reviewing documentation, updating asbestos registers, and supporting continuous improvement of asbestos management processes. RESPONSIBILITIES Role Summary Carry out Visual Re-Inspections of known ACMs (Asbestos Containing Materials) in line with planned schedules. Review and update Asbestos Management Plans to ensure accuracy and compliance. Upload inspection data and records to Alpha Tracker at register/ACM level. Identify and escalate any issues requiring remediation or corrective action. Ensure compliance with Control of Asbestos Regulations 2012 and CBRE procedures. Maintain high standards of health and safety during all site activities. Communicate findings and recommendations to clients and stakeholders. Support planning and delivery of remedial works where required. Contribute to continuous improvement of asbestos management processes. Accountabilities Reports to Risk Programme Manager/Asbestos Technical Lead. Accountable to Risk and Assurance team, CBRE executive and governance bodies. Person Specification: Essential: BOHS P402 or RSPH Level 3 Certificate in Asbestos Surveying (or equivalent experience). Minimum 2 years' experience in asbestos management or similar compliance role. Full UK driving license. Strong attention to detail and organizational skills. IT competent (tablet-based data capture and reporting). Ability to work independently and under pressure. Desirable: Experience with Alpha Tracker software. Knowledge of Microsoft Office suite. Previous experience in facilities management sector. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Apr 22, 2026
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence Job Title: Risk Specialist The Risk Specialist will be responsible for conducting Asbestos Management Plan Reviews and Visual Re-Inspections across the BT estate, ensuring compliance with regulatory requirements and internal standards. The role involves site inspections, reviewing documentation, updating asbestos registers, and supporting continuous improvement of asbestos management processes. RESPONSIBILITIES Role Summary Carry out Visual Re-Inspections of known ACMs (Asbestos Containing Materials) in line with planned schedules. Review and update Asbestos Management Plans to ensure accuracy and compliance. Upload inspection data and records to Alpha Tracker at register/ACM level. Identify and escalate any issues requiring remediation or corrective action. Ensure compliance with Control of Asbestos Regulations 2012 and CBRE procedures. Maintain high standards of health and safety during all site activities. Communicate findings and recommendations to clients and stakeholders. Support planning and delivery of remedial works where required. Contribute to continuous improvement of asbestos management processes. Accountabilities Reports to Risk Programme Manager/Asbestos Technical Lead. Accountable to Risk and Assurance team, CBRE executive and governance bodies. Person Specification: Essential: BOHS P402 or RSPH Level 3 Certificate in Asbestos Surveying (or equivalent experience). Minimum 2 years' experience in asbestos management or similar compliance role. Full UK driving license. Strong attention to detail and organizational skills. IT competent (tablet-based data capture and reporting). Ability to work independently and under pressure. Desirable: Experience with Alpha Tracker software. Knowledge of Microsoft Office suite. Previous experience in facilities management sector. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Product Owner for a 6 month contract based in London (2 days per week) with remote work available (hybrid) Purpose of the role: We're looking for a Product Owner to join an agile product team with a focus on developing our back end 'in life' Lending services, ranging from loan servicing to arrears management. What you'll do: Work closely with Product Managers and wider stakeholders in a cross collaborative manner to ensure that platform features are delivered on time, within budget, and meet customer expectations. Build knowledge and expertise in lending product servicing (term loans and Point of Sale finance) and be the go-to person for information and progress updates. Manage the product backlog and prioritise features based on client demand, impact and effort. Break Epics into detailed user stories and feature specifications in JIRA for the squad to pick up and build (story, acceptance criteria and scenarios) Create comprehensive collateral and documentation to ensure the product succeeds in the hands of clients developing it into their own propositions. Work with internal and external stakeholders to ensure all 'in life' processes are running as expected, including Architecture, Operations, Risk, Data & Analytics and third parties. The skills you'll need: Proven experience as a product owner, product manager, or similar role in a software development environment where APIs are the product. Technical background with a fundamental understanding of financial service products, particularly lending. Experience in supplier management and collaborating with third parties. Strong stakeholder management. Experience in Core Banking platforms (beneficial) Experience in Retail lending, e.g unsecured loans, overdrafts, point of sale finance (beneficial) Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Apr 22, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Product Owner for a 6 month contract based in London (2 days per week) with remote work available (hybrid) Purpose of the role: We're looking for a Product Owner to join an agile product team with a focus on developing our back end 'in life' Lending services, ranging from loan servicing to arrears management. What you'll do: Work closely with Product Managers and wider stakeholders in a cross collaborative manner to ensure that platform features are delivered on time, within budget, and meet customer expectations. Build knowledge and expertise in lending product servicing (term loans and Point of Sale finance) and be the go-to person for information and progress updates. Manage the product backlog and prioritise features based on client demand, impact and effort. Break Epics into detailed user stories and feature specifications in JIRA for the squad to pick up and build (story, acceptance criteria and scenarios) Create comprehensive collateral and documentation to ensure the product succeeds in the hands of clients developing it into their own propositions. Work with internal and external stakeholders to ensure all 'in life' processes are running as expected, including Architecture, Operations, Risk, Data & Analytics and third parties. The skills you'll need: Proven experience as a product owner, product manager, or similar role in a software development environment where APIs are the product. Technical background with a fundamental understanding of financial service products, particularly lending. Experience in supplier management and collaborating with third parties. Strong stakeholder management. Experience in Core Banking platforms (beneficial) Experience in Retail lending, e.g unsecured loans, overdrafts, point of sale finance (beneficial) Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Our long established engineering and manufacturing business is looking to appoint an experienced Quality Assurance Manager to take ownership of quality systems, compliance, and inspection activity across its operations. This is a hands-on role suited to someone comfortable working across production, engineering, supply chain, and commercial teams ensuring customer, company, and regulatory requirements are met now and as the business evolves. You ll be responsible for developing, maintaining, and improving the company s quality and compliance framework, while acting as a key technical authority for quality matters. Key responsibilities include: Developing and maintaining quality and compliance systems aligned to business needs Monitoring, reporting, and improving management system performance, identifying risks and opportunities Coordinating and overseeing third-party inspections, surveys, and external audits Supporting production teams to ensure testing, traceability, and technical requirements are met Working with suppliers and purchasing to resolve incoming quality issues Supporting sales and customers where product or compliance requirements require clarification Advising on non-conformance, corrective actions, and continuous improvement Supporting engineering activities on new contracts, system improvements, and issue resolution We are looking for a practical, commercially aware quality professional who can operate confidently at all levels of a manufacturing business. You will have relevant quality experience gained within a manufacturing environment.
Apr 22, 2026
Full time
Our long established engineering and manufacturing business is looking to appoint an experienced Quality Assurance Manager to take ownership of quality systems, compliance, and inspection activity across its operations. This is a hands-on role suited to someone comfortable working across production, engineering, supply chain, and commercial teams ensuring customer, company, and regulatory requirements are met now and as the business evolves. You ll be responsible for developing, maintaining, and improving the company s quality and compliance framework, while acting as a key technical authority for quality matters. Key responsibilities include: Developing and maintaining quality and compliance systems aligned to business needs Monitoring, reporting, and improving management system performance, identifying risks and opportunities Coordinating and overseeing third-party inspections, surveys, and external audits Supporting production teams to ensure testing, traceability, and technical requirements are met Working with suppliers and purchasing to resolve incoming quality issues Supporting sales and customers where product or compliance requirements require clarification Advising on non-conformance, corrective actions, and continuous improvement Supporting engineering activities on new contracts, system improvements, and issue resolution We are looking for a practical, commercially aware quality professional who can operate confidently at all levels of a manufacturing business. You will have relevant quality experience gained within a manufacturing environment.
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to 27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on (phone number removed) for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Apr 22, 2026
Contractor
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to 27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on (phone number removed) for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence Job Title: Risk Specialist The Risk Specialist will be responsible for conducting Asbestos Management Plan Reviews and Visual Re-Inspections across the BT estate, ensuring compliance with regulatory requirements and internal standards. The role involves site inspections, reviewing documentation, updating asbestos registers, and supporting continuous improvement of asbestos management processes. RESPONSIBILITIES Role Summary Carry out Visual Re-Inspections of known ACMs (Asbestos Containing Materials) in line with planned schedules. Review and update Asbestos Management Plans to ensure accuracy and compliance. Upload inspection data and records to Alpha Tracker at register/ACM level. Identify and escalate any issues requiring remediation or corrective action. Ensure compliance with Control of Asbestos Regulations 2012 and CBRE procedures. Maintain high standards of health and safety during all site activities. Communicate findings and recommendations to clients and stakeholders. Support planning and delivery of remedial works where required. Contribute to continuous improvement of asbestos management processes. Accountabilities Reports to Risk Programme Manager/Asbestos Technical Lead. Accountable to Risk and Assurance team, CBRE executive and governance bodies. Person Specification: Essential: BOHS P402 or RSPH Level 3 Certificate in Asbestos Surveying (or equivalent experience). Minimum 2 years' experience in asbestos management or similar compliance role. Full UK driving license. Strong attention to detail and organizational skills. IT competent (tablet-based data capture and reporting). Ability to work independently and under pressure. Desirable: Experience with Alpha Tracker software. Knowledge of Microsoft Office suite. Previous experience in facilities management sector. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Apr 22, 2026
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence Job Title: Risk Specialist The Risk Specialist will be responsible for conducting Asbestos Management Plan Reviews and Visual Re-Inspections across the BT estate, ensuring compliance with regulatory requirements and internal standards. The role involves site inspections, reviewing documentation, updating asbestos registers, and supporting continuous improvement of asbestos management processes. RESPONSIBILITIES Role Summary Carry out Visual Re-Inspections of known ACMs (Asbestos Containing Materials) in line with planned schedules. Review and update Asbestos Management Plans to ensure accuracy and compliance. Upload inspection data and records to Alpha Tracker at register/ACM level. Identify and escalate any issues requiring remediation or corrective action. Ensure compliance with Control of Asbestos Regulations 2012 and CBRE procedures. Maintain high standards of health and safety during all site activities. Communicate findings and recommendations to clients and stakeholders. Support planning and delivery of remedial works where required. Contribute to continuous improvement of asbestos management processes. Accountabilities Reports to Risk Programme Manager/Asbestos Technical Lead. Accountable to Risk and Assurance team, CBRE executive and governance bodies. Person Specification: Essential: BOHS P402 or RSPH Level 3 Certificate in Asbestos Surveying (or equivalent experience). Minimum 2 years' experience in asbestos management or similar compliance role. Full UK driving license. Strong attention to detail and organizational skills. IT competent (tablet-based data capture and reporting). Ability to work independently and under pressure. Desirable: Experience with Alpha Tracker software. Knowledge of Microsoft Office suite. Previous experience in facilities management sector. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Get Staffed Online Recruitment Limited
Bristol, Gloucestershire
Business Development Manager National Permanent Are you a self-motivated people person with a hunter mentality looking for an opportunity to make a business development role your own? Would you like to utilise your honed communication skills in a role in order to build, nurture and maximise relationships? Do you value working autonomously as part of a supportive team? If so, then our client may have the role for you. Our client is looking for a Business Development Manager to join them at an exciting time to assist them in achieving ambitious growth targets. About Our Client Our client is one of the leading experts in specialised people tracing and asset repatriation services worldwide and their expertise and reputation for quality has been developed over almost 60 years. They work for a diverse range of clients including professional services firms, financial institutions, and public bodies, from all sectors. What You'll Be Doing You will join the team and through training, develop an understanding of the business across its core solution areas in order to build, nurture and maximise solicitor firm relationships across all channels but primarily, face to face. You will work in line with strategy plans as set out by the business to drive lead generation and meet the business' sales targets. Duties may include, but are not limited to: Building, nurturing and maximising relationships with new and existing legal clients. Generating new leads and opportunities from new and existing legal clients through delivery of technical presentations, service proposition and USPs to legal teams in a competitive market environment. Being the face of the business at legal and networking events. This is a national role, and so extensive travel is required. The Ideal Candidate Our client understands you may not have all of the below skills or experience, but they would encourage you to apply if you have some of the below: Previous experience of generating leads and opportunities in the professional services' sector in a field-based sales or target driven role. Understanding of the legal sector and law firm structures, ideally in the private client practice area. Excellent communication skills. Problem solving skills, including objection handling. Experience of working to set KPI's and objectives. What They Can Offer You: Competitive OTE package and car allowance. 25 days Holiday Entitlement (increasing annually to 30). Buy up to 5 days holiday per year. Health Cash Plan Cash back for dental, optical, and other treatments. PERKS Employee discounts across a range of high street products. Salary sacrifice benefit options such as dental. Income protection insurance. Life assurance policy. Company pension (matched contribution up to 5%). 12 weeks enhanced parental leave policy. Cycle to work scheme. Need to Know: Salary: DOE; Competitive OTE package; Car allowance. Location: Remote, with quarterly visits to their offices in Bristol. Hours: 37.5 per week; Flexible working. Start date: Flexible; ASAP preferred. Equality and Diversity Our client is committed to equality and diversity in employment and all their activities. They ensure that all successful applicants are selected based on their relevant merits and experience and that people are given equal opportunities within the workplace. If this opportunity excites you and you'd like to consider joining them, please apply today with your CV!
Apr 22, 2026
Full time
Business Development Manager National Permanent Are you a self-motivated people person with a hunter mentality looking for an opportunity to make a business development role your own? Would you like to utilise your honed communication skills in a role in order to build, nurture and maximise relationships? Do you value working autonomously as part of a supportive team? If so, then our client may have the role for you. Our client is looking for a Business Development Manager to join them at an exciting time to assist them in achieving ambitious growth targets. About Our Client Our client is one of the leading experts in specialised people tracing and asset repatriation services worldwide and their expertise and reputation for quality has been developed over almost 60 years. They work for a diverse range of clients including professional services firms, financial institutions, and public bodies, from all sectors. What You'll Be Doing You will join the team and through training, develop an understanding of the business across its core solution areas in order to build, nurture and maximise solicitor firm relationships across all channels but primarily, face to face. You will work in line with strategy plans as set out by the business to drive lead generation and meet the business' sales targets. Duties may include, but are not limited to: Building, nurturing and maximising relationships with new and existing legal clients. Generating new leads and opportunities from new and existing legal clients through delivery of technical presentations, service proposition and USPs to legal teams in a competitive market environment. Being the face of the business at legal and networking events. This is a national role, and so extensive travel is required. The Ideal Candidate Our client understands you may not have all of the below skills or experience, but they would encourage you to apply if you have some of the below: Previous experience of generating leads and opportunities in the professional services' sector in a field-based sales or target driven role. Understanding of the legal sector and law firm structures, ideally in the private client practice area. Excellent communication skills. Problem solving skills, including objection handling. Experience of working to set KPI's and objectives. What They Can Offer You: Competitive OTE package and car allowance. 25 days Holiday Entitlement (increasing annually to 30). Buy up to 5 days holiday per year. Health Cash Plan Cash back for dental, optical, and other treatments. PERKS Employee discounts across a range of high street products. Salary sacrifice benefit options such as dental. Income protection insurance. Life assurance policy. Company pension (matched contribution up to 5%). 12 weeks enhanced parental leave policy. Cycle to work scheme. Need to Know: Salary: DOE; Competitive OTE package; Car allowance. Location: Remote, with quarterly visits to their offices in Bristol. Hours: 37.5 per week; Flexible working. Start date: Flexible; ASAP preferred. Equality and Diversity Our client is committed to equality and diversity in employment and all their activities. They ensure that all successful applicants are selected based on their relevant merits and experience and that people are given equal opportunities within the workplace. If this opportunity excites you and you'd like to consider joining them, please apply today with your CV!
CAD Technician (Training into CAM) £30,000 - £34,000 + Progression to Manager + Great Training + Days Based + Plentiful Overtime + Holiday + PensionCommutable from: Bolton, Manchester, Rochdale, Blackburn, Wigan, Preston, Warrington, Stockport, Liverpool, Oldham and surrounding areas Are you from a CAD background looking to take the next step in your career with support to progress your career into a leadership position, while gaining additional training to become a technical expert in a global manufacturer and in CAD/ CAM?On offer is a role with investment in future development to become a Manager and gain autonomy to put your own stamp on the department, showcasing your skills as a go-to engineer working on highly specialised projects around the world.This company specialise in the design and manufacture of security products which are used on buildings across the world, including famous landmarks. Due to exciting growth plans they are looking for an engineer to join their team.On offer is a role with progression into leadership positions, where you will be creating programmes for the manufacture of products, involves in new development work, and supported for future opportunity to progress into a leadership position.This role would suit someone from a CAD CAM or similar background looking to take the next step in their career.The Role: Monday - Thurs 8:15 - 17:00, Friday 8:15 - 15:45 Creating CAD CAM programmes Using specialist software such as Solidworks and Jetcam The Person: CCAD or CAD-CAM experience Looking to progress Reference Number: BBBH271507ATo apply for this role or for to be considered for further roles, please click "Apply Now" or contact Toby Causon at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 22, 2026
Full time
CAD Technician (Training into CAM) £30,000 - £34,000 + Progression to Manager + Great Training + Days Based + Plentiful Overtime + Holiday + PensionCommutable from: Bolton, Manchester, Rochdale, Blackburn, Wigan, Preston, Warrington, Stockport, Liverpool, Oldham and surrounding areas Are you from a CAD background looking to take the next step in your career with support to progress your career into a leadership position, while gaining additional training to become a technical expert in a global manufacturer and in CAD/ CAM?On offer is a role with investment in future development to become a Manager and gain autonomy to put your own stamp on the department, showcasing your skills as a go-to engineer working on highly specialised projects around the world.This company specialise in the design and manufacture of security products which are used on buildings across the world, including famous landmarks. Due to exciting growth plans they are looking for an engineer to join their team.On offer is a role with progression into leadership positions, where you will be creating programmes for the manufacture of products, involves in new development work, and supported for future opportunity to progress into a leadership position.This role would suit someone from a CAD CAM or similar background looking to take the next step in their career.The Role: Monday - Thurs 8:15 - 17:00, Friday 8:15 - 15:45 Creating CAD CAM programmes Using specialist software such as Solidworks and Jetcam The Person: CCAD or CAD-CAM experience Looking to progress Reference Number: BBBH271507ATo apply for this role or for to be considered for further roles, please click "Apply Now" or contact Toby Causon at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Cyber Product Owner (FS Industry Required) Location: Sheffield (hybrid - 3 days in office) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial contract until 30/11/2026 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Cyber Product Owner to join their client at a Tier 1 bank in Sheffield on a hybrid basis. Job Responsibilities/Objectives - Collaborate with Access Control Global business stakeholders/leaders and architects to refine and prioritise the product backlog to maximise the business benefits. - Define and drive the execution of all transformation technology initiatives in the Access Control sub stream. - Actively manage and monitor all budgetary requirements in Access Control Pod to support short to long-term business vision. - Assess and ensure business demand aligns with investment plans & Technology Strategy. - Support the management of Technology- business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed. - Leading an Agile pod to maximise velocity and ensure alignment with business priorities. - Driving innovation and proof of concepts to help shape Access Control strategy and roadmap. - Ensuring alignment with our clients standards, governance and documentation requirements. Impact on the Business - Contribute to, and influence, the Access Control Transformation and Run the bank Roadmap - Ensure timely and quality delivery of all agreed initiatives that achieve the stated aims - Provide an efficient and continuously improving DevOps capability that balances both stable operation and ongoing evolution of the Access Control Pod. Customers / Stakeholders - Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your knowledge. - Ensure own conduct maintains the orderly and transparent operation of financial markets. Leadership & Teamwork - Promote the adoption of Agile and Customer Centricity across the team Operational Effectiveness & Control: - Continuously monitor information from various sources to assess potential impacts and identify risks, necessary changes and business opportunities. - Apply IT policies, procedures, practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. - Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together. Required Skills/Experience The ideal candidate will have the following: - Experienced technology manager with proven experience in delivering large transformation and Run the bank programmes externally-hosted, cloud based SaaS / PaaS based solutions using 3rd parties for effective delivery and support. - Extensive experience of Agile project/programme management and DevOps - Protective security business process transformation/optimisation experience - Experience with protective Security applications - access control, CCTV, Intruder detection and PSIM - Experienced people manager, across wide range of capability levels - Proven capability in IT Service Management/Ownership (Service, Incidents, Problems, Changes, Release, Risks, Data etc) - Evidence of large scale / global technology transformation, service introduction and/or service management within complex multi-national organisation - Experience of operating within regulated industries and the associated Governance frameworks (ideally within Financial Services) SKILLS AND KNOWLEDGE - Experience in managing budgets and monitoring spends and report the financial health of the POD/department. - Knowledgeable in Protective security processes and operating models. - Able to use structured techniques to drive end-to-end solution design, ensuring user centric and outcome-based approach. - Able to develop quantitative and qualitative business cases based on tangible benefit realisation - Aptitude for problem solving and sharing best practice, methods, tools and templates - Strong written and presentation skills - ability to present technical details to a non-technical audience - Strong interpersonal and stakeholder management skills - able to engage with a diverse stakeholder group at all levels of the organisation If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Apr 22, 2026
Contractor
Job Title: Cyber Product Owner (FS Industry Required) Location: Sheffield (hybrid - 3 days in office) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial contract until 30/11/2026 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Cyber Product Owner to join their client at a Tier 1 bank in Sheffield on a hybrid basis. Job Responsibilities/Objectives - Collaborate with Access Control Global business stakeholders/leaders and architects to refine and prioritise the product backlog to maximise the business benefits. - Define and drive the execution of all transformation technology initiatives in the Access Control sub stream. - Actively manage and monitor all budgetary requirements in Access Control Pod to support short to long-term business vision. - Assess and ensure business demand aligns with investment plans & Technology Strategy. - Support the management of Technology- business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed. - Leading an Agile pod to maximise velocity and ensure alignment with business priorities. - Driving innovation and proof of concepts to help shape Access Control strategy and roadmap. - Ensuring alignment with our clients standards, governance and documentation requirements. Impact on the Business - Contribute to, and influence, the Access Control Transformation and Run the bank Roadmap - Ensure timely and quality delivery of all agreed initiatives that achieve the stated aims - Provide an efficient and continuously improving DevOps capability that balances both stable operation and ongoing evolution of the Access Control Pod. Customers / Stakeholders - Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your knowledge. - Ensure own conduct maintains the orderly and transparent operation of financial markets. Leadership & Teamwork - Promote the adoption of Agile and Customer Centricity across the team Operational Effectiveness & Control: - Continuously monitor information from various sources to assess potential impacts and identify risks, necessary changes and business opportunities. - Apply IT policies, procedures, practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. - Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together. Required Skills/Experience The ideal candidate will have the following: - Experienced technology manager with proven experience in delivering large transformation and Run the bank programmes externally-hosted, cloud based SaaS / PaaS based solutions using 3rd parties for effective delivery and support. - Extensive experience of Agile project/programme management and DevOps - Protective security business process transformation/optimisation experience - Experience with protective Security applications - access control, CCTV, Intruder detection and PSIM - Experienced people manager, across wide range of capability levels - Proven capability in IT Service Management/Ownership (Service, Incidents, Problems, Changes, Release, Risks, Data etc) - Evidence of large scale / global technology transformation, service introduction and/or service management within complex multi-national organisation - Experience of operating within regulated industries and the associated Governance frameworks (ideally within Financial Services) SKILLS AND KNOWLEDGE - Experience in managing budgets and monitoring spends and report the financial health of the POD/department. - Knowledgeable in Protective security processes and operating models. - Able to use structured techniques to drive end-to-end solution design, ensuring user centric and outcome-based approach. - Able to develop quantitative and qualitative business cases based on tangible benefit realisation - Aptitude for problem solving and sharing best practice, methods, tools and templates - Strong written and presentation skills - ability to present technical details to a non-technical audience - Strong interpersonal and stakeholder management skills - able to engage with a diverse stakeholder group at all levels of the organisation If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Pipefitter Permanent Position Glasgow £38,662.00 We are looking to for a Pipefitter to join the business and fabricate and install pipework systems and utilities, to deliver the best product to our customers. It is an exciting time for you to join us, as our shipbuilding business is growing and you will operate in a new, innovative, and competitive environment. Please ensure you have attached a copy of your qualifications when submitting your application. Day to day you will be - Fabricating and installing pipework systems in large and small-bore pipework using different materials (copper, cuni, carbon steel and stainless steel) Using a range of hand tools & mechanical equipment to cut, bend and weld pipes as well as installation of pipework Installing utilities aboard ship i.e. sinks, showers, and toilets Install and assemble fittings, valves, and related components according to drawings and specifications. Collaborate with other trades to ensure the timely and accurate completion of projects. Key Experience we are looking for - Modern Apprenticeship certificate also known as Trade Papers (you will be required to provide papers) Current knowledge and experience of pipe manufacture and installation, and use of associated equipment Understanding of manufacturing processes Clear understanding of SHE, COSHH risks awareness Comfortable working in confined spaces and/or at height Safety certification i.e. SHE Induction, COSHH awareness, working at height etc. Background in a major construction / manufacturing environment Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 22, 2026
Full time
Pipefitter Permanent Position Glasgow £38,662.00 We are looking to for a Pipefitter to join the business and fabricate and install pipework systems and utilities, to deliver the best product to our customers. It is an exciting time for you to join us, as our shipbuilding business is growing and you will operate in a new, innovative, and competitive environment. Please ensure you have attached a copy of your qualifications when submitting your application. Day to day you will be - Fabricating and installing pipework systems in large and small-bore pipework using different materials (copper, cuni, carbon steel and stainless steel) Using a range of hand tools & mechanical equipment to cut, bend and weld pipes as well as installation of pipework Installing utilities aboard ship i.e. sinks, showers, and toilets Install and assemble fittings, valves, and related components according to drawings and specifications. Collaborate with other trades to ensure the timely and accurate completion of projects. Key Experience we are looking for - Modern Apprenticeship certificate also known as Trade Papers (you will be required to provide papers) Current knowledge and experience of pipe manufacture and installation, and use of associated equipment Understanding of manufacturing processes Clear understanding of SHE, COSHH risks awareness Comfortable working in confined spaces and/or at height Safety certification i.e. SHE Induction, COSHH awareness, working at height etc. Background in a major construction / manufacturing environment Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director r will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools . Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with: Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large-scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Apr 22, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director r will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools . Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with: Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large-scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Technical Product Manager Metal Roofing Location: Near Bristol (office-based with regular site travel) Salary: £50,000 £70,000 per annum + bonuses Job Type: Full-time, Permanent The Role We are recruiting a Technical Product Manager to support and manage metal roofing products and systems for commercial and industrial buildings. This role sits within the technical services function and provides expert support to customers, contractors, and the sales team from initial enquiry through to project completion. The position has a strong technical focus on metal roofing systems , particularly standing seam systems , and combines product support, technical design, compliance, and training responsibilities. Key Responsibilities Provide technical product support for metal roofing systems and associated products Produce and approve bespoke roofing specifications and thermal calculations Create technical drawings and details using AutoCAD Support the sales team during customer meetings and technical enquiries Attend construction sites during planning, installation, and post-completion stages Carry out site inspections and quality checks Manage and assist with projects from inception through to completion Liaise with third-party suppliers and system partners Maintain product and technical documentation including datasheets, BIM content, certifications, and specifications Deliver technical and installation training to internal teams and external contractors Monitor changes in building regulations and industry standards Skills & Experience Required Strong technical understanding of metal roofing systems , particularly standing seam systems Experience in a construction-related role (design, project management, or site supervision) Good knowledge of UK building regulations and construction design principles Working understanding of CDM 2015 , including designer responsibilities Proficient in AutoCAD and Microsoft Office Excellent communication, organisation, and presentation skills Ability to manage multiple priorities and work under pressure Qualifications Degree in a construction-related discipline (desirable but not essential) Additional Requirements Willing and able to attend construction sites and use access equipment safely What s on Offer £50,000 £70,000 salary depending on experience Performance-related bonuses Office-based role near Bristol with regular site visits High level of autonomy and responsibility Ongoing training and professional development Supportive and collaborative working environment Employee ownership scheme available after one year
Apr 22, 2026
Full time
Technical Product Manager Metal Roofing Location: Near Bristol (office-based with regular site travel) Salary: £50,000 £70,000 per annum + bonuses Job Type: Full-time, Permanent The Role We are recruiting a Technical Product Manager to support and manage metal roofing products and systems for commercial and industrial buildings. This role sits within the technical services function and provides expert support to customers, contractors, and the sales team from initial enquiry through to project completion. The position has a strong technical focus on metal roofing systems , particularly standing seam systems , and combines product support, technical design, compliance, and training responsibilities. Key Responsibilities Provide technical product support for metal roofing systems and associated products Produce and approve bespoke roofing specifications and thermal calculations Create technical drawings and details using AutoCAD Support the sales team during customer meetings and technical enquiries Attend construction sites during planning, installation, and post-completion stages Carry out site inspections and quality checks Manage and assist with projects from inception through to completion Liaise with third-party suppliers and system partners Maintain product and technical documentation including datasheets, BIM content, certifications, and specifications Deliver technical and installation training to internal teams and external contractors Monitor changes in building regulations and industry standards Skills & Experience Required Strong technical understanding of metal roofing systems , particularly standing seam systems Experience in a construction-related role (design, project management, or site supervision) Good knowledge of UK building regulations and construction design principles Working understanding of CDM 2015 , including designer responsibilities Proficient in AutoCAD and Microsoft Office Excellent communication, organisation, and presentation skills Ability to manage multiple priorities and work under pressure Qualifications Degree in a construction-related discipline (desirable but not essential) Additional Requirements Willing and able to attend construction sites and use access equipment safely What s on Offer £50,000 £70,000 salary depending on experience Performance-related bonuses Office-based role near Bristol with regular site visits High level of autonomy and responsibility Ongoing training and professional development Supportive and collaborative working environment Employee ownership scheme available after one year
Junior Project Manager (Live Events/Production Services) Watford £45,000 to £55,000 + Progression + Door 2 Door Pay + Private health and Dental package + equipment Training + Flexible Working + Company benefits Are you a Junior Technical Project Manager with expertise in lighting, audio and visual productions, looking to deliver complex, end to end productions for a leading UK Event management com click apply for full job details
Apr 22, 2026
Full time
Junior Project Manager (Live Events/Production Services) Watford £45,000 to £55,000 + Progression + Door 2 Door Pay + Private health and Dental package + equipment Training + Flexible Working + Company benefits Are you a Junior Technical Project Manager with expertise in lighting, audio and visual productions, looking to deliver complex, end to end productions for a leading UK Event management com click apply for full job details
82289 - Senior Project Manager LPN DCD This Senior Project Manager LPN DCD will report to the Programme Delivery Manager and will work within Network Operations, Distribution Capital Delivery based in our London offices. You will be a permanent employee. You will attract a salary of 99,127 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Job Purpose: The role of the Senior Project Manager within the Distribution Capital Delivery team is for managing a geographical team. This team ensures the delivery of distribution projects as set out in the annual investment plan. Asset Management produces the annual investment plan. We require all programmes and projects to deliver safely, to quality, on budget, on time and to customer service standards. You will be to lead the LPN DCD team of Project Managers, Work Planners, and Project Support in delivering a portfolio of projects and programmes from creation to completion. Also, the Senior Project Manager is responsible for the commercial management of contractors used to deliver LPN Network Planning projects including those working together with Capital Programme. The Senior Project Manager will support the Programme Delivery Manager with regards to budgeting and cost provision for their team. You will manage their budgets and expenditures following current Financial Authorisation Limits (FAL) empowered by the company. You will have the variety of being both technically and commercially challenging. It carries the responsibility for managing functions such as safety and customer service for the Distribution Capital Delivery activity. Also, you will support Procurement and Contract Management. This includes the delivery of professional services and engineering contracts. You will also support Asset Management in developing delivery plans/strategies and budgets for future years. Furthermore, the role will support Network Operations in responding to system emergencies and providing daily assistance. The Senior Project Manager agrees and implements the project delivery strategy, allocating works to the project managers, and monitoring the performance of both LPN Network Ops delivery teams and contractors. You will forecast resource and material requirements, monitor overall portfolio/project costs and delivery, manage contractor performance, and provide regular reporting. Principal Accountabilities Ensure that you maintain a high standard of safety management throughout all responsibilities and that UK Power Networks defines parameters within which you maintain safety performance. Promote the Incident and Injury free philosophy. Lead a team to deliver projects from creation to completion to time, quality, cost, whilst maintaining the highest levels of safety and environmental management. Manage the coordination and performance of several Project Managers. Close liaison with the Network Operations Area Managers and Lead Engineers to ensure the maximum utilisation of staff will be an important aspect of this role. Provide technical and management leadership to the team of Project Managers across all project management disciplines. Ensure construction assurance through site safety audits on quality of work, technical competencies, adherence to specifications, compliance with testing and commissioning procedures and safety and environmental procedures. Ensure that the required project completion data is compliant with policy and submitted within specified timescales for processing. Produce an overall delivery strategy and ensure provision of project managers, direct/contract resources, materials and services to ensure that project programmes are maintained. Manage the commercial arrangements with contractors to ensure that contractual arrangements are met and that cost controls are in place. Work with the appointed contractor management team to ensure utilisation of contractor resource. Ensure escalation of related issues and contractor performance to the Programme Delivery Manager. Responsible for the continuous improvement in productivity of our direct resources and contractor partners. Must aim to remove any barriers preventing the efficient delivery of work in Distribution Capital Delivery and across all Directorates. Produce forecasts for overall cost, commitment, milestone progress, resources, materials, and contracts. These forecasts ensure you meet expenditure plans and source delivery of critical items and personnel promptly. Additionally, they ensure you align with UK Power Networks procedures. Work with partners such as Asset Management, Distribution Planning, Supply Chain, Network Operations, Procurement and Contract management to ensure that materials and delivery contracts are in place to deliver the programme. Lead the team in ensuring high levels of safety and customer focus. Support the Programme Delivery Manager in the ongoing development of the team to ensure delivery of the asset portfolio plan. Ensure continuous development of the Project delivery team's knowledge and skill base training & staff development. Ensure design and construction compliance with CDM. Perform daily management of contractors and conduct regular reviews with contractors of safety, forecasts, delivery, and costs. Ensure staff comply with Company procedures and complete work to the required standard. Management and resolution of customer complaints for both internal and contractor resources.
Apr 22, 2026
Full time
82289 - Senior Project Manager LPN DCD This Senior Project Manager LPN DCD will report to the Programme Delivery Manager and will work within Network Operations, Distribution Capital Delivery based in our London offices. You will be a permanent employee. You will attract a salary of 99,127 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Job Purpose: The role of the Senior Project Manager within the Distribution Capital Delivery team is for managing a geographical team. This team ensures the delivery of distribution projects as set out in the annual investment plan. Asset Management produces the annual investment plan. We require all programmes and projects to deliver safely, to quality, on budget, on time and to customer service standards. You will be to lead the LPN DCD team of Project Managers, Work Planners, and Project Support in delivering a portfolio of projects and programmes from creation to completion. Also, the Senior Project Manager is responsible for the commercial management of contractors used to deliver LPN Network Planning projects including those working together with Capital Programme. The Senior Project Manager will support the Programme Delivery Manager with regards to budgeting and cost provision for their team. You will manage their budgets and expenditures following current Financial Authorisation Limits (FAL) empowered by the company. You will have the variety of being both technically and commercially challenging. It carries the responsibility for managing functions such as safety and customer service for the Distribution Capital Delivery activity. Also, you will support Procurement and Contract Management. This includes the delivery of professional services and engineering contracts. You will also support Asset Management in developing delivery plans/strategies and budgets for future years. Furthermore, the role will support Network Operations in responding to system emergencies and providing daily assistance. The Senior Project Manager agrees and implements the project delivery strategy, allocating works to the project managers, and monitoring the performance of both LPN Network Ops delivery teams and contractors. You will forecast resource and material requirements, monitor overall portfolio/project costs and delivery, manage contractor performance, and provide regular reporting. Principal Accountabilities Ensure that you maintain a high standard of safety management throughout all responsibilities and that UK Power Networks defines parameters within which you maintain safety performance. Promote the Incident and Injury free philosophy. Lead a team to deliver projects from creation to completion to time, quality, cost, whilst maintaining the highest levels of safety and environmental management. Manage the coordination and performance of several Project Managers. Close liaison with the Network Operations Area Managers and Lead Engineers to ensure the maximum utilisation of staff will be an important aspect of this role. Provide technical and management leadership to the team of Project Managers across all project management disciplines. Ensure construction assurance through site safety audits on quality of work, technical competencies, adherence to specifications, compliance with testing and commissioning procedures and safety and environmental procedures. Ensure that the required project completion data is compliant with policy and submitted within specified timescales for processing. Produce an overall delivery strategy and ensure provision of project managers, direct/contract resources, materials and services to ensure that project programmes are maintained. Manage the commercial arrangements with contractors to ensure that contractual arrangements are met and that cost controls are in place. Work with the appointed contractor management team to ensure utilisation of contractor resource. Ensure escalation of related issues and contractor performance to the Programme Delivery Manager. Responsible for the continuous improvement in productivity of our direct resources and contractor partners. Must aim to remove any barriers preventing the efficient delivery of work in Distribution Capital Delivery and across all Directorates. Produce forecasts for overall cost, commitment, milestone progress, resources, materials, and contracts. These forecasts ensure you meet expenditure plans and source delivery of critical items and personnel promptly. Additionally, they ensure you align with UK Power Networks procedures. Work with partners such as Asset Management, Distribution Planning, Supply Chain, Network Operations, Procurement and Contract management to ensure that materials and delivery contracts are in place to deliver the programme. Lead the team in ensuring high levels of safety and customer focus. Support the Programme Delivery Manager in the ongoing development of the team to ensure delivery of the asset portfolio plan. Ensure continuous development of the Project delivery team's knowledge and skill base training & staff development. Ensure design and construction compliance with CDM. Perform daily management of contractors and conduct regular reviews with contractors of safety, forecasts, delivery, and costs. Ensure staff comply with Company procedures and complete work to the required standard. Management and resolution of customer complaints for both internal and contractor resources.
Job title: Vehicle Damage Assessor Department: Activate Accident Repair Reports to: Bodyshop Manager Hours: 45 hours per week We're looking for a Vehicle Damage Assessor to join the friendly, fast-paced team at our state-of-the-art Bristol body shop. Help deliver outstanding service/high-quality repairs for our customers, and in return you'll receive competitive pay and bonus, opportunities for progression and great benefits ! Role overview As a Vehicle Damage Assessor you will assist the Bodyshop Manager to oversee all aspects of the Bodyshop, ensuring customer service level agreements (SLAs) and site key performance indicators (KPIs) are met while maximising profitability. Provide estimates for the cost of repair for damaged vehicles. Benefits 33 days holiday (including bank holidays) Annual and monthly performance bonus Health Shield cash health plan for all Annual pay review Enhanced Maternity / Paternity / shared parental / adoption pay Life assurance: three times basic salary Free breakfast cereals and milk daily Free fruit - every Monday Free breakfasts sent to site every Wednesday Key Responsibilities Assist with planning resource and equipment levels around budgets and financial plans. Establish and maintain control of consistent workflow within the Bodyshop through effective capacity planning Adhere to operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed Manage daily production co-ordination Regularly and consistently review site KPI performance to identify areas of potential shortfall against plan, delivery of average repair cost target, CSI targets and customer service scores Manage customer complaints from initial contact through to conclusion. To carry out any root cause analysis on each complaint, identifying and implementing any actions required Promote good communication throughout all areas of responsibility, develop and foster a pro-active attitude through regular, open and honest communication that supports the achievement of Company objectives Carry out a visual inspection to identify any accidental damage caused to avoid uninsured loss damage costs. Estimate by considering the most economical repair method. Maintain awareness of incoming vehicles and flag any issues. Awareness and compliance of Health & Safety requirements. Ability to create an estimate both manually and via company systems. Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding. Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle. Ensure all chargeable materials are recorded on job cards for invoicing purposes. Review all open job cards (daily) and report any ongoing and recurrent work in progress problems. Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof. Estimate repairs required together with the time to be allowed, materials and parts required for repairs and explain work required, to customers and to insurance and other assessors in an efficient, pleasant, courteous and professional manner. Make efficient use of all modern estimating methods and work in line with approved times set by Thatcham and/or other authorised repair times. Bring to customers' attention any problems, faults and other issues that might impact on the performance and safety of their vehicles. Skills & Experience Relevant experience as an estimator. Ability to qualify and quantify repairs required. Ability to negotiate effectively with third parties. Audatex Trained. Escribe trained and Adherence. Ability to discuss and negotiate agreeable solutions to customer problems. Ability to maintain personal technical knowledge and skills including SMART repairs. What you can expect from us At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed. From little perks like free fruit, breakfast cereals, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 900 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Values Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Apr 22, 2026
Full time
Job title: Vehicle Damage Assessor Department: Activate Accident Repair Reports to: Bodyshop Manager Hours: 45 hours per week We're looking for a Vehicle Damage Assessor to join the friendly, fast-paced team at our state-of-the-art Bristol body shop. Help deliver outstanding service/high-quality repairs for our customers, and in return you'll receive competitive pay and bonus, opportunities for progression and great benefits ! Role overview As a Vehicle Damage Assessor you will assist the Bodyshop Manager to oversee all aspects of the Bodyshop, ensuring customer service level agreements (SLAs) and site key performance indicators (KPIs) are met while maximising profitability. Provide estimates for the cost of repair for damaged vehicles. Benefits 33 days holiday (including bank holidays) Annual and monthly performance bonus Health Shield cash health plan for all Annual pay review Enhanced Maternity / Paternity / shared parental / adoption pay Life assurance: three times basic salary Free breakfast cereals and milk daily Free fruit - every Monday Free breakfasts sent to site every Wednesday Key Responsibilities Assist with planning resource and equipment levels around budgets and financial plans. Establish and maintain control of consistent workflow within the Bodyshop through effective capacity planning Adhere to operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed Manage daily production co-ordination Regularly and consistently review site KPI performance to identify areas of potential shortfall against plan, delivery of average repair cost target, CSI targets and customer service scores Manage customer complaints from initial contact through to conclusion. To carry out any root cause analysis on each complaint, identifying and implementing any actions required Promote good communication throughout all areas of responsibility, develop and foster a pro-active attitude through regular, open and honest communication that supports the achievement of Company objectives Carry out a visual inspection to identify any accidental damage caused to avoid uninsured loss damage costs. Estimate by considering the most economical repair method. Maintain awareness of incoming vehicles and flag any issues. Awareness and compliance of Health & Safety requirements. Ability to create an estimate both manually and via company systems. Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding. Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle. Ensure all chargeable materials are recorded on job cards for invoicing purposes. Review all open job cards (daily) and report any ongoing and recurrent work in progress problems. Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof. Estimate repairs required together with the time to be allowed, materials and parts required for repairs and explain work required, to customers and to insurance and other assessors in an efficient, pleasant, courteous and professional manner. Make efficient use of all modern estimating methods and work in line with approved times set by Thatcham and/or other authorised repair times. Bring to customers' attention any problems, faults and other issues that might impact on the performance and safety of their vehicles. Skills & Experience Relevant experience as an estimator. Ability to qualify and quantify repairs required. Ability to negotiate effectively with third parties. Audatex Trained. Escribe trained and Adherence. Ability to discuss and negotiate agreeable solutions to customer problems. Ability to maintain personal technical knowledge and skills including SMART repairs. What you can expect from us At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed. From little perks like free fruit, breakfast cereals, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 900 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Values Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team-player. Win together, learn together, respect each other.
Reports To: Service Centre manager The Technical and Production Supervisor oversees the day-to-day operations of our workshop, specialising in payment terminals, barcode scanners, mobile devices, communication devices, Pos and laptops and associated devices. This role combines strong technical knowledge with leadership, process management, data integrity, and customer liaison click apply for full job details
Apr 22, 2026
Full time
Reports To: Service Centre manager The Technical and Production Supervisor oversees the day-to-day operations of our workshop, specialising in payment terminals, barcode scanners, mobile devices, communication devices, Pos and laptops and associated devices. This role combines strong technical knowledge with leadership, process management, data integrity, and customer liaison click apply for full job details
Job Title : Technical Sales Manager Location : Reading (Monthly Site Visit) Salary : £80,000 - £85,000 + Car Allowance & Benefits Note : Only candidates with permanent, unrestricted UK working rights will be considered, as visa sponsorship is not offered for this position. Overview : We're seeking a proactive, customer-focused Technical Sales professional to join our client in Reading, who create and manufacturing electronic components and products. The role combines customer engagement with technical knowledge of products and solutions, supporting the sales process. It involves travel within the UK and internationally for customer visits, industry events, and training.You will understand customer needs, provide tailored recommendations, and manage the journey from inquiry to after-sales support. Working with the sales team, you'll coordinate activities, manage relationships, and identify growth opportunities.Building strong client relationships, anticipating needs, and translating technical details into clear, value-driven solutions are essential. Maintaining accurate records will ensure effective follow-up and account management.To succeed, you should be capable of engaging with technical and non-technical stakeholders, demonstrating commercial awareness, and influencing purchasing decisions by clearly communicating product value. Responsibilities : - Discover and cultivate new business opportunities within targeted markets - Nurture and expand existing customer relationships - Prepare and deliver technical sales presentations and product demonstrations - Generate sales leads and follow up on inquiries effectively - Understand customers' technical requirements and business challenges - Recommend suitable products, services, or technical solutions - Support customers through solution evaluation and implementation stages - Stay informed about industry trends, competitor offerings, and emerging technologies - Provide management with insights on market opportunities and customer needs - Strategically identify revenue growth opportunities and explore new markets to drive company expansion Skills & Experience Required : - Background in technical sales, sales engineering, or solution consulting - Able to develop strong, customer-focused relationships - Comprehend clients' technical needs and business obstacles - Excellent communication and presentation abilities - Demonstrated success in building customer rapport and closing deals - Strong analytical and problem-solving skills - Capable of recognizing opportunities to drive sales growth - Technical proficiency with the ability to grasp product specifications
Apr 22, 2026
Full time
Job Title : Technical Sales Manager Location : Reading (Monthly Site Visit) Salary : £80,000 - £85,000 + Car Allowance & Benefits Note : Only candidates with permanent, unrestricted UK working rights will be considered, as visa sponsorship is not offered for this position. Overview : We're seeking a proactive, customer-focused Technical Sales professional to join our client in Reading, who create and manufacturing electronic components and products. The role combines customer engagement with technical knowledge of products and solutions, supporting the sales process. It involves travel within the UK and internationally for customer visits, industry events, and training.You will understand customer needs, provide tailored recommendations, and manage the journey from inquiry to after-sales support. Working with the sales team, you'll coordinate activities, manage relationships, and identify growth opportunities.Building strong client relationships, anticipating needs, and translating technical details into clear, value-driven solutions are essential. Maintaining accurate records will ensure effective follow-up and account management.To succeed, you should be capable of engaging with technical and non-technical stakeholders, demonstrating commercial awareness, and influencing purchasing decisions by clearly communicating product value. Responsibilities : - Discover and cultivate new business opportunities within targeted markets - Nurture and expand existing customer relationships - Prepare and deliver technical sales presentations and product demonstrations - Generate sales leads and follow up on inquiries effectively - Understand customers' technical requirements and business challenges - Recommend suitable products, services, or technical solutions - Support customers through solution evaluation and implementation stages - Stay informed about industry trends, competitor offerings, and emerging technologies - Provide management with insights on market opportunities and customer needs - Strategically identify revenue growth opportunities and explore new markets to drive company expansion Skills & Experience Required : - Background in technical sales, sales engineering, or solution consulting - Able to develop strong, customer-focused relationships - Comprehend clients' technical needs and business obstacles - Excellent communication and presentation abilities - Demonstrated success in building customer rapport and closing deals - Strong analytical and problem-solving skills - Capable of recognizing opportunities to drive sales growth - Technical proficiency with the ability to grasp product specifications
A leading ladieswear brand is seeking an experienced and highly skilled Garment Technologist to join its growing team. Reporting to the Technical Manager, you will take ownership of key product categories including outerwear, denim, trousers and knitwear. You will manage the technical development process from initial prototype through to bulk production, ensuring exceptional fit, quality and perfo click apply for full job details
Apr 22, 2026
Full time
A leading ladieswear brand is seeking an experienced and highly skilled Garment Technologist to join its growing team. Reporting to the Technical Manager, you will take ownership of key product categories including outerwear, denim, trousers and knitwear. You will manage the technical development process from initial prototype through to bulk production, ensuring exceptional fit, quality and perfo click apply for full job details
Location: On site / Raamsdonksveer, Netherlands Job type: Permanent / Full-time Sector and subsector: Engineering General Salary: Negotiable Salary Sales Service Engineer CSI Palletising - Raamsdonksveer, The Netherlands Are you a customer-focused problem solver who enjoys combining technical know-how with commercial insight? Do you thrive in an international, fast-paced service environment where no two days are the same? Then this role could be your next career move. The Role As a Sales Service Engineer within our Lifecycle Services department, you'll play a pivotal role at the heart of our service organization. Acting as the vital link between our international customers, Area Sales Manager Service, and internal specialists, you turn customer needs into smart, tailored service solutions. From initial request to final order, you'll own the process-handling both technical and commercial topics, preparing quotations, and ensuring customers receive the best possible solution from our full service portfolio, including maintenance and system upgrades. What You'll Be Doing Proactively managing and developing relationships with existing customers Supporting the Area Sales Manager Service with desk sales activities and quotations Translating customer requirements into technically and commercially sound proposals Collaborating with technical specialists to deliver the optimal solution Acting as an ambassador for our products, services, and alternative solutions Managing the end-to-end sales process: from request through to closing the deal About You You're organized, accurate, and commercially minded, with a natural ability to connect with customers and internal stakeholders alike. You enjoy responsibility and take pride in delivering results. Required A technical college degree (e.g. Mechatronics or Electrical Engineering) Demonstrable experience in a similar role within an international project organisation Affinity with internal logistics systems / material handling, ideally with sales exposure in control technology Proven experience managing the full sales cycle, including calculations and quotation presentations Experience working with ERP and CRM systems Fluency in Dutch and English (German is a strong plus) Why CSi? At CSi, you'll join a dynamic, hands on, project driven organization where customer focus and teamwork are key. We believe in short lines, a flat hierarchy, and an open, informal culture where people are valued for their drive and contribution. You'll enjoy the freedom to take ownership, room to grow, and the opportunity to work in a truly international environment. What We Offer Competitive salary depending on experience Flexible working hours and a Vitality budget Strong collective labor agreement (Metalektro) and pension scheme (PME) Excellent training and development opportunities-professionally and personally Space for entrepreneurship, initiative, and long-term growth CSi Palletising is a global supplier of end of line automation and palletising systems. From our headquarters in the Netherlands and production facilities in Romania, we deliver turnkey systems for palletising, case transport, and pallet handling, supported by advanced software and worldwide service. As part of the Mpac Group, we contribute to world leading high speed packaging and automation solutions used by international customers across various industries. Apply for this position To apply, please submit your résumé and cover letter, including the answers to the following questions: Do you have the right to work in the Netherlands? Are you fluent in Dutch and English? Do you have a technical college degree (e.g. Mechatronics or Electrical Engineering)? Do you have experience with internal logistics systems / material handling, ideally with sales exposure? Do you have experience managing the full sales cycle, including calculations and quotation presentations? Do you have experience in Packaging Automation? Have you been referred to this job by a current Mpac employee?
Apr 22, 2026
Full time
Location: On site / Raamsdonksveer, Netherlands Job type: Permanent / Full-time Sector and subsector: Engineering General Salary: Negotiable Salary Sales Service Engineer CSI Palletising - Raamsdonksveer, The Netherlands Are you a customer-focused problem solver who enjoys combining technical know-how with commercial insight? Do you thrive in an international, fast-paced service environment where no two days are the same? Then this role could be your next career move. The Role As a Sales Service Engineer within our Lifecycle Services department, you'll play a pivotal role at the heart of our service organization. Acting as the vital link between our international customers, Area Sales Manager Service, and internal specialists, you turn customer needs into smart, tailored service solutions. From initial request to final order, you'll own the process-handling both technical and commercial topics, preparing quotations, and ensuring customers receive the best possible solution from our full service portfolio, including maintenance and system upgrades. What You'll Be Doing Proactively managing and developing relationships with existing customers Supporting the Area Sales Manager Service with desk sales activities and quotations Translating customer requirements into technically and commercially sound proposals Collaborating with technical specialists to deliver the optimal solution Acting as an ambassador for our products, services, and alternative solutions Managing the end-to-end sales process: from request through to closing the deal About You You're organized, accurate, and commercially minded, with a natural ability to connect with customers and internal stakeholders alike. You enjoy responsibility and take pride in delivering results. Required A technical college degree (e.g. Mechatronics or Electrical Engineering) Demonstrable experience in a similar role within an international project organisation Affinity with internal logistics systems / material handling, ideally with sales exposure in control technology Proven experience managing the full sales cycle, including calculations and quotation presentations Experience working with ERP and CRM systems Fluency in Dutch and English (German is a strong plus) Why CSi? At CSi, you'll join a dynamic, hands on, project driven organization where customer focus and teamwork are key. We believe in short lines, a flat hierarchy, and an open, informal culture where people are valued for their drive and contribution. You'll enjoy the freedom to take ownership, room to grow, and the opportunity to work in a truly international environment. What We Offer Competitive salary depending on experience Flexible working hours and a Vitality budget Strong collective labor agreement (Metalektro) and pension scheme (PME) Excellent training and development opportunities-professionally and personally Space for entrepreneurship, initiative, and long-term growth CSi Palletising is a global supplier of end of line automation and palletising systems. From our headquarters in the Netherlands and production facilities in Romania, we deliver turnkey systems for palletising, case transport, and pallet handling, supported by advanced software and worldwide service. As part of the Mpac Group, we contribute to world leading high speed packaging and automation solutions used by international customers across various industries. Apply for this position To apply, please submit your résumé and cover letter, including the answers to the following questions: Do you have the right to work in the Netherlands? Are you fluent in Dutch and English? Do you have a technical college degree (e.g. Mechatronics or Electrical Engineering)? Do you have experience with internal logistics systems / material handling, ideally with sales exposure? Do you have experience managing the full sales cycle, including calculations and quotation presentations? Do you have experience in Packaging Automation? Have you been referred to this job by a current Mpac employee?
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. <
Apr 22, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. <
