Working Pattern Week 1 Sunday: 07:30-11:30 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Thursday: 07:30-11:30 Friday: 07:30-11:30 Week 2 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Wednesday: 07:30-11:30 Friday: 07:30-11:30 Saturday: 07:30-11:30 Join our team at M&S as a Customer Assistant in Administration, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers. You'll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times. At M&S, our Administration team ensures our store runs like clockwork, so you'll need to be ready to roll up your sleeves and keep things moving. Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store. Are you ready for it? Take your marks and get ready to apply. Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Serve our customers efficiently and brilliantly well - on the shop floor and at service points Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Mar 14, 2026
Full time
Working Pattern Week 1 Sunday: 07:30-11:30 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Thursday: 07:30-11:30 Friday: 07:30-11:30 Week 2 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Wednesday: 07:30-11:30 Friday: 07:30-11:30 Saturday: 07:30-11:30 Join our team at M&S as a Customer Assistant in Administration, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers. You'll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times. At M&S, our Administration team ensures our store runs like clockwork, so you'll need to be ready to roll up your sleeves and keep things moving. Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store. Are you ready for it? Take your marks and get ready to apply. Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Serve our customers efficiently and brilliantly well - on the shop floor and at service points Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
Mar 14, 2026
Full time
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager - Internal Systems in United Kingdom. This role provides a unique opportunity to lead the design, development, and optimization of internal systems that drive operational excellence and business growth. As a Senior Product Manager, you will partner with leadership and cross-functional teams to define strategic goals, transform them into actionable roadmaps, and oversee the full product lifecycle-from discovery and prototyping to implementation and continuous improvement. You will bridge business and technical teams, ensuring alignment, transparency, and high-quality delivery across initiatives. This position is ideal for someone who enjoys solving complex challenges, optimizing workflows, and enabling teams to work smarter through modern tools and automation. You will have the autonomy to shape impactful solutions while contributing directly to the organization's scalability and efficiency. Collaboration, innovation, and a focus on measurable outcomes are at the heart of this role. Accountabilities Partner with department heads and leadership to define the vision and strategy for internal systems that enhance operational efficiency Translate business objectives into detailed product roadmaps and actionable initiatives Lead the end-to-end product lifecycle, including discovery, requirements gathering, prototyping, implementation, and continuous optimization Serve as the primary liaison between business stakeholders and technical teams, ensuring clarity, alignment, and timely delivery Analyze existing processes, identify opportunities for automation or improvement, and implement effective internal solutions Monitor and measure product performance, iterating and refining solutions based on feedback and data insights Foster collaboration across teams and maintain clear communication throughout all stages of product development Requirements Minimum 4 years of experience as a Product or Project Manager, ideally in a tech-driven or digital company delivering internal solutions Proven ability to lead cross-functional teams and manage complex projects from ideation to execution Strong understanding of modern product and project management practices, with hands-on experience in process optimization and digital transformation Excellent analytical skills and ability to make data-informed decisions Highly organized with exceptional planning, prioritization, and delivery capabilities Strong stakeholder engagement and communication skills, both written and verbal Self-motivated and comfortable working remotely across multiple time zones Experience building no-code/low-code prototypes using tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus Benefits Opportunity to shape critical internal systems in a growing, data-driven organization Autonomy to lead meaningful projects from concept to impact Collaborative and innovation-focused environment encouraging experimentation Competitive compensation in USD Reduced working hours on Fridays during the summer Flexible remote work schedule: Monday-Friday, 1:00/2:00 PM - 9:00/10:00 PM EET Exposure to strategic initiatives and direct impact on organizational scalability and efficiency Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Mar 14, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager - Internal Systems in United Kingdom. This role provides a unique opportunity to lead the design, development, and optimization of internal systems that drive operational excellence and business growth. As a Senior Product Manager, you will partner with leadership and cross-functional teams to define strategic goals, transform them into actionable roadmaps, and oversee the full product lifecycle-from discovery and prototyping to implementation and continuous improvement. You will bridge business and technical teams, ensuring alignment, transparency, and high-quality delivery across initiatives. This position is ideal for someone who enjoys solving complex challenges, optimizing workflows, and enabling teams to work smarter through modern tools and automation. You will have the autonomy to shape impactful solutions while contributing directly to the organization's scalability and efficiency. Collaboration, innovation, and a focus on measurable outcomes are at the heart of this role. Accountabilities Partner with department heads and leadership to define the vision and strategy for internal systems that enhance operational efficiency Translate business objectives into detailed product roadmaps and actionable initiatives Lead the end-to-end product lifecycle, including discovery, requirements gathering, prototyping, implementation, and continuous optimization Serve as the primary liaison between business stakeholders and technical teams, ensuring clarity, alignment, and timely delivery Analyze existing processes, identify opportunities for automation or improvement, and implement effective internal solutions Monitor and measure product performance, iterating and refining solutions based on feedback and data insights Foster collaboration across teams and maintain clear communication throughout all stages of product development Requirements Minimum 4 years of experience as a Product or Project Manager, ideally in a tech-driven or digital company delivering internal solutions Proven ability to lead cross-functional teams and manage complex projects from ideation to execution Strong understanding of modern product and project management practices, with hands-on experience in process optimization and digital transformation Excellent analytical skills and ability to make data-informed decisions Highly organized with exceptional planning, prioritization, and delivery capabilities Strong stakeholder engagement and communication skills, both written and verbal Self-motivated and comfortable working remotely across multiple time zones Experience building no-code/low-code prototypes using tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus Benefits Opportunity to shape critical internal systems in a growing, data-driven organization Autonomy to lead meaningful projects from concept to impact Collaborative and innovation-focused environment encouraging experimentation Competitive compensation in USD Reduced working hours on Fridays during the summer Flexible remote work schedule: Monday-Friday, 1:00/2:00 PM - 9:00/10:00 PM EET Exposure to strategic initiatives and direct impact on organizational scalability and efficiency Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We are partnered with a Fortune 500 Pharmaceutical organisation who are seeking a Senior Manager, Pricing and Gross-To-Net (GTN) Forecasting. This is a newly created role and comes as the business continues to grow. The main focus of this role will be to develop and maintain the Pricing and GTN forecast models, conduct scenario analyses to support pricing and contracting strategies, and manage third-party vendors. The role ensures accurate pricing insights, compliance alignment, and strong analytical support for biosimilar decision-making. Reporting into the Director - Strategy, Pricing & Access the role will also work closely with Finance, Government Pricing Reporting, and Commercial teams to provide reliable forecasts and insights that deliver value to patients, providers, partners, and the Enterprise. Key responsibilities include: Build and maintain Pricing and GTN forecast models that reflect market, payer, and regulatory dynamics. Conduct scenario analyses to support pricing and contracting decisions across the product lifecycle. Oversee third-party vendors responsible for GTN and pricing modelling, ensuring quality and performance. Collect, analyze, and synthesize data inputs to support accurate and reliable forecasts. Produce clear reporting on forecast trends, variances, and key drivers. Ensure all modelling and pricing practices comply with regulatory requirements and internal policies. Maintain complete documentation and audit-ready records for all pricing activities. Improve forecasting methodologies and tools while staying current on evolving pricing regulations and industry best practices.The successful applicant will have: Bachelor's or Master's degree in Finance, Economics, Business, or a related field. 7+ years of experience in pricing, market access, or financial modelling within the pharmaceutical industry, preferably at a biosimilar manufacturer or a specialised healthcare consultancy. Strong analytical and quantitative skills; mastery of Excel and proficiency in forecasting tools. Familiarity with U.S. reimbursement frameworks, key Pricing and GTN drivers and modelling methodologies. Excellent project management and vendor management skills. Ability to communicate complex data and insights clearly to non-technical stakeholders.This represents a fantastic opportunity for a strategic thinking problem-solving individual to join a fast growing progressive organisation.
Mar 14, 2026
Full time
We are partnered with a Fortune 500 Pharmaceutical organisation who are seeking a Senior Manager, Pricing and Gross-To-Net (GTN) Forecasting. This is a newly created role and comes as the business continues to grow. The main focus of this role will be to develop and maintain the Pricing and GTN forecast models, conduct scenario analyses to support pricing and contracting strategies, and manage third-party vendors. The role ensures accurate pricing insights, compliance alignment, and strong analytical support for biosimilar decision-making. Reporting into the Director - Strategy, Pricing & Access the role will also work closely with Finance, Government Pricing Reporting, and Commercial teams to provide reliable forecasts and insights that deliver value to patients, providers, partners, and the Enterprise. Key responsibilities include: Build and maintain Pricing and GTN forecast models that reflect market, payer, and regulatory dynamics. Conduct scenario analyses to support pricing and contracting decisions across the product lifecycle. Oversee third-party vendors responsible for GTN and pricing modelling, ensuring quality and performance. Collect, analyze, and synthesize data inputs to support accurate and reliable forecasts. Produce clear reporting on forecast trends, variances, and key drivers. Ensure all modelling and pricing practices comply with regulatory requirements and internal policies. Maintain complete documentation and audit-ready records for all pricing activities. Improve forecasting methodologies and tools while staying current on evolving pricing regulations and industry best practices.The successful applicant will have: Bachelor's or Master's degree in Finance, Economics, Business, or a related field. 7+ years of experience in pricing, market access, or financial modelling within the pharmaceutical industry, preferably at a biosimilar manufacturer or a specialised healthcare consultancy. Strong analytical and quantitative skills; mastery of Excel and proficiency in forecasting tools. Familiarity with U.S. reimbursement frameworks, key Pricing and GTN drivers and modelling methodologies. Excellent project management and vendor management skills. Ability to communicate complex data and insights clearly to non-technical stakeholders.This represents a fantastic opportunity for a strategic thinking problem-solving individual to join a fast growing progressive organisation.
This is an exciting opportunity for a Private Client Senior Manager to take a leading role in the Tax department within a boutique firm in Bristol. You will be responsible for managing client relationships, delivering high-quality tax advice, and driving business growth in. Client Details A specialist tax consultancy providing high-end advisory and investigation support. The firm focuses on complex, premium-value work delivered with a highly personalised approach. Description Lead complex consultancy projects, delivering high-quality technical tax advice across private client and HMRC-focused matters. Plan and oversee workstreams to ensure accurate, timely delivery with strong technical standards. Manage and support junior team members, providing clear direction and maintaining consistent performance. Identify opportunities to improve efficiency, enhance workflow, and support the growth of the practice. Build strong client relationships and act as a senior point of contact on high-value engagements. Maintain up-to-date technical knowledge and apply it effectively across advisory and investigative work. Profile A successful Private Client Senior Manager should: Lead complex consultancy projects, delivering high-quality technical tax advice across private client and HMRC-related matters. Structure and manage workloads, ensuring clear delegation, consistent follow-up, and timely delivery of all workstreams. Provide hands-on management of junior team members-mentoring, guiding, and actively keeping them on track to ensure strong, reliable performance. Support the growth and efficiency of the practice by improving processes and enhancing overall productivity. Build strong client relationships and act as a senior point of contact on sensitive, high-value cases. Work effectively within a close-knit team and maintain up-to-date technical knowledge across relevant advisory areas. Job Offer A highly competitive salary of £50,000-£70,000, depending on experience and background. A pivotal role within a rapidly growing boutique consultancy in Bristol, where your work has clear visibility and impact. 100% advisory work, giving you the opportunity to focus purely on high-value, complex consultancy projects. Genuine, accelerated career progression, with the chance to help shape and develop the practice as it expands. A collaborative, close-knit team environment, where your ideas are valued and your contribution truly matters. If you're an experienced Private Client Senior Manager looking for real autonomy, progression, and the chance to make a meaningful impact, we'd love to hear from you.
Mar 14, 2026
Full time
This is an exciting opportunity for a Private Client Senior Manager to take a leading role in the Tax department within a boutique firm in Bristol. You will be responsible for managing client relationships, delivering high-quality tax advice, and driving business growth in. Client Details A specialist tax consultancy providing high-end advisory and investigation support. The firm focuses on complex, premium-value work delivered with a highly personalised approach. Description Lead complex consultancy projects, delivering high-quality technical tax advice across private client and HMRC-focused matters. Plan and oversee workstreams to ensure accurate, timely delivery with strong technical standards. Manage and support junior team members, providing clear direction and maintaining consistent performance. Identify opportunities to improve efficiency, enhance workflow, and support the growth of the practice. Build strong client relationships and act as a senior point of contact on high-value engagements. Maintain up-to-date technical knowledge and apply it effectively across advisory and investigative work. Profile A successful Private Client Senior Manager should: Lead complex consultancy projects, delivering high-quality technical tax advice across private client and HMRC-related matters. Structure and manage workloads, ensuring clear delegation, consistent follow-up, and timely delivery of all workstreams. Provide hands-on management of junior team members-mentoring, guiding, and actively keeping them on track to ensure strong, reliable performance. Support the growth and efficiency of the practice by improving processes and enhancing overall productivity. Build strong client relationships and act as a senior point of contact on sensitive, high-value cases. Work effectively within a close-knit team and maintain up-to-date technical knowledge across relevant advisory areas. Job Offer A highly competitive salary of £50,000-£70,000, depending on experience and background. A pivotal role within a rapidly growing boutique consultancy in Bristol, where your work has clear visibility and impact. 100% advisory work, giving you the opportunity to focus purely on high-value, complex consultancy projects. Genuine, accelerated career progression, with the chance to help shape and develop the practice as it expands. A collaborative, close-knit team environment, where your ideas are valued and your contribution truly matters. If you're an experienced Private Client Senior Manager looking for real autonomy, progression, and the chance to make a meaningful impact, we'd love to hear from you.
Drive the highest standards of food safety and quality at our growing Rochdale site, leading a developing team through an exciting period of expansion. What you will be doing As a senior leader within the QEHS function, you will oversee the technical, quality assurance and hygiene operations to ensure our products remain safe, legal and of the highest quality click apply for full job details
Mar 14, 2026
Full time
Drive the highest standards of food safety and quality at our growing Rochdale site, leading a developing team through an exciting period of expansion. What you will be doing As a senior leader within the QEHS function, you will oversee the technical, quality assurance and hygiene operations to ensure our products remain safe, legal and of the highest quality click apply for full job details
Production Planning Supervisor Location: Royston ( 1 day p/w working from home) World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As the Site Services Technician, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: We are seeking a Production Planning Supervisor who will be responsible for providing outstanding service and supply chain expertise for the production operations within the PGMS UK business. You will have 5 direct reports in this role. The main focus of the role is to drive an efficient and effective flow of materials through Operation with the aim of hitting monthly targets, controlling PGM inventory and reducing the Precious Metal backlog position. This will be a leading position in the Production planning of chemical products. As the Production Planning Supervisor, you will help drive our goals by: Own and maintain a rough-cut capacity model in collaboration with planners, with a monthly time frame. Work closely with planners, operations, and technical teams from each area to develop detailed capacity modelling. This involves creating daily and weekly capacity models, with a timeline of 1-2 weeks for daily bucket planning and 3-12 weeks for weekly bucket planning. Collaborate with the Supply Chain Manager to identify and develop the necessary master data required for Sales and Operations Execution (S&OE) and Integrated Business Planning (IBP) Focused on improving the Master Production Schedule (MPS) process to ensure effective production scheduling. Key skills that will help you succeed in this role: Previous experience driving change through data Understanding ways of working and how to implement change in other teams and area of the business Experience in a Production Control Strong leadership skills Strong Health and Safety awareness Experienced and advanced user of IT systems including MS suite Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life assurance and income protection Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mar 14, 2026
Full time
Production Planning Supervisor Location: Royston ( 1 day p/w working from home) World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As the Site Services Technician, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: We are seeking a Production Planning Supervisor who will be responsible for providing outstanding service and supply chain expertise for the production operations within the PGMS UK business. You will have 5 direct reports in this role. The main focus of the role is to drive an efficient and effective flow of materials through Operation with the aim of hitting monthly targets, controlling PGM inventory and reducing the Precious Metal backlog position. This will be a leading position in the Production planning of chemical products. As the Production Planning Supervisor, you will help drive our goals by: Own and maintain a rough-cut capacity model in collaboration with planners, with a monthly time frame. Work closely with planners, operations, and technical teams from each area to develop detailed capacity modelling. This involves creating daily and weekly capacity models, with a timeline of 1-2 weeks for daily bucket planning and 3-12 weeks for weekly bucket planning. Collaborate with the Supply Chain Manager to identify and develop the necessary master data required for Sales and Operations Execution (S&OE) and Integrated Business Planning (IBP) Focused on improving the Master Production Schedule (MPS) process to ensure effective production scheduling. Key skills that will help you succeed in this role: Previous experience driving change through data Understanding ways of working and how to implement change in other teams and area of the business Experience in a Production Control Strong leadership skills Strong Health and Safety awareness Experienced and advanced user of IT systems including MS suite Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life assurance and income protection Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
Mar 14, 2026
Contractor
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
Job Title: Principal Engineer - Safety Location: Frimley, Weymouth, Bristol, Portsmouth or Plymouth. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £60,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: You will be providing advice on product safety matters to project and engineering managers whilst ensuring that the safety considerations are correctly accounted for and implemented. You will be engaging with third parties to review and gather supporting Design Safety Justification report evidence, whilst developing safety arguments both physical and functional using appropriate safety analysis methods. With this you will also be producing and updating the reports and safety management documentation using appropriate regulations and standards alongside line managing other safety practitioners in your team. Core duties: You will need to hold a degree level qualification in a relevant STEM subject such as Engineering/Physics/Maths or Science or have equivalent practical experience You will require a broad knowledge of industry safety standards (such as Def Stan 00-055 and 00-056, IEC 61508 or similar) You will need to have gained demonstrable experience within safety engineering activities in the defence, maritime or a relevant highly regulated domain The Safety and Environmental Team: By joining us in the team, you will have the fantastic opportunity to work closely with engineers and technical specialists to help us design, develop, integrate, manage and support complex systems and combat sub-systems for the UK's in-service and future Submarines. We offer relocation support packages across all Submarine roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 27th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Mar 14, 2026
Full time
Job Title: Principal Engineer - Safety Location: Frimley, Weymouth, Bristol, Portsmouth or Plymouth. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £60,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: You will be providing advice on product safety matters to project and engineering managers whilst ensuring that the safety considerations are correctly accounted for and implemented. You will be engaging with third parties to review and gather supporting Design Safety Justification report evidence, whilst developing safety arguments both physical and functional using appropriate safety analysis methods. With this you will also be producing and updating the reports and safety management documentation using appropriate regulations and standards alongside line managing other safety practitioners in your team. Core duties: You will need to hold a degree level qualification in a relevant STEM subject such as Engineering/Physics/Maths or Science or have equivalent practical experience You will require a broad knowledge of industry safety standards (such as Def Stan 00-055 and 00-056, IEC 61508 or similar) You will need to have gained demonstrable experience within safety engineering activities in the defence, maritime or a relevant highly regulated domain The Safety and Environmental Team: By joining us in the team, you will have the fantastic opportunity to work closely with engineers and technical specialists to help us design, develop, integrate, manage and support complex systems and combat sub-systems for the UK's in-service and future Submarines. We offer relocation support packages across all Submarine roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 27th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
A prestigious independent boarding school is seeking an experienced Production & Technical Manager to take overall responsibility for the daily operation and technical delivery of its flagship performance venue. This is a senior, hands-on role within a highly regarded drama department, offering the opportunity to lead a professional-standard theatre environment while supporting ambitious large-scale productions involving pupils, staff and external partners. The Theatre & Department This Theatre is equipped to industry standards and seats over 300 across stalls and balcony. The department stages around 12 full productions each year , alongside concerts, events, workshops and community use. Pupils are actively involved in stage management and technical delivery, supported by an experienced professional team. This contract is 40 hours per week, Monday to Friday to be worked flexibly according to the needs of the organisation, including evenings and weekends The Role Reporting to the Director of Drama, you will: Lead the day-to-day technical and production operation Line manage a theatre design team (x3), technician and freelance staff Plan, coordinate and deliver all technical aspects of productions and events Oversee lighting, sound, rigging, staging and AV systems Manage production budgets, procurement and technical inventories Ensure full compliance with health & safety and theatre legislation Work closely with Drama, Music, Estates and external partners Support and mentor pupils following technical theatre pathways This role requires flexibility, including evening and weekend working during performances and events. About You You will bring: Proven experience working at managerial level within a theatre or live performance venue Strong technical theatre knowledge across lighting, sound and production systems Experience leading and developing technical teams A confident, calm approach to managing complex productions and multiple stakeholders A commitment to high standards of safety, organisation and collaboration Experience within education is welcome but not essential. Candidates from professional theatre or live events backgrounds are encouraged to apply. Benefits include: free lunch free parking automatic enrolment in the School's pension scheme use of the School's sports facilities such as the swimming pool, gym, and running track. subsidised membership of the tennis, golf, angling and social clubs. Equality, diversity and inclusion are values that are important to the school. They believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community. The School is committed to safeguarding and promoting the welfare of children. All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including checks with any past employer and the Disclosure and Barring Service, and it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. No member of staff will be able to start until these checks are complete and this process takes, on average, a month. Please plan accordingly. Apply with your CV today and if you meet the essential criteria, a member of the TPP team will be in touch with you shortly to disuss everything further. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Mar 14, 2026
Full time
A prestigious independent boarding school is seeking an experienced Production & Technical Manager to take overall responsibility for the daily operation and technical delivery of its flagship performance venue. This is a senior, hands-on role within a highly regarded drama department, offering the opportunity to lead a professional-standard theatre environment while supporting ambitious large-scale productions involving pupils, staff and external partners. The Theatre & Department This Theatre is equipped to industry standards and seats over 300 across stalls and balcony. The department stages around 12 full productions each year , alongside concerts, events, workshops and community use. Pupils are actively involved in stage management and technical delivery, supported by an experienced professional team. This contract is 40 hours per week, Monday to Friday to be worked flexibly according to the needs of the organisation, including evenings and weekends The Role Reporting to the Director of Drama, you will: Lead the day-to-day technical and production operation Line manage a theatre design team (x3), technician and freelance staff Plan, coordinate and deliver all technical aspects of productions and events Oversee lighting, sound, rigging, staging and AV systems Manage production budgets, procurement and technical inventories Ensure full compliance with health & safety and theatre legislation Work closely with Drama, Music, Estates and external partners Support and mentor pupils following technical theatre pathways This role requires flexibility, including evening and weekend working during performances and events. About You You will bring: Proven experience working at managerial level within a theatre or live performance venue Strong technical theatre knowledge across lighting, sound and production systems Experience leading and developing technical teams A confident, calm approach to managing complex productions and multiple stakeholders A commitment to high standards of safety, organisation and collaboration Experience within education is welcome but not essential. Candidates from professional theatre or live events backgrounds are encouraged to apply. Benefits include: free lunch free parking automatic enrolment in the School's pension scheme use of the School's sports facilities such as the swimming pool, gym, and running track. subsidised membership of the tennis, golf, angling and social clubs. Equality, diversity and inclusion are values that are important to the school. They believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community. The School is committed to safeguarding and promoting the welfare of children. All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including checks with any past employer and the Disclosure and Barring Service, and it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. No member of staff will be able to start until these checks are complete and this process takes, on average, a month. Please plan accordingly. Apply with your CV today and if you meet the essential criteria, a member of the TPP team will be in touch with you shortly to disuss everything further. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This Big 4 firm offers deep treasury expertise in financial products and markets, risk management, systems, governance, valuation, and accounting. Client Details This Big 4 firm's Accounting Advisory Services Treasury team is focused on serving the world's leading Corporate Treasuries. Description As a Manager, you will liaise directly with clients responding to a range of technical queries, drawing both on your own expertise and identifying when additional input is required from more senior colleagues. Undertaking reviews and implementations of Treasury strategies, policies, target operating models, cash management processes, and technology and systems. Conducting risk management assessments including foreign exchange, interest rate, credit and commodities. Conducting internal audits on treasury functions ranging from FTSE100 to Housing Associations and Charities, including benchmarking. Providing technical support on accounting and regulatory change projects such as IFRS 9, new UK GAAP, EMIR and Basel III. Assisting with delivering Treasury advisory projects, ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams. Supporting the business development of the firm's IFRS 9 client proposition/offering, including responses to IFRS 9 client proposals. Profile Experience working within an accounting advisory function of a professional services firm/corporate business sector. Professional qualification, such as the ACA or ACCA. Experience working in a Corporate Treasury function with good technical knowledge of financial instruments, risk management, treasury strategies, systems, governance, and controls. Sound technical knowledge of IAS 39 and IFRS 9 standards, and their practical application. Business development experience with new and existing clients. Job Offer Competitive salary. Permanent position within a reputable professional services organisation. Opportunities for career progression and professional development. Engaging and collaborative work environment in London. Comprehensive Big 4 benefits package to support personal and professional well-being.
Mar 14, 2026
Full time
This Big 4 firm offers deep treasury expertise in financial products and markets, risk management, systems, governance, valuation, and accounting. Client Details This Big 4 firm's Accounting Advisory Services Treasury team is focused on serving the world's leading Corporate Treasuries. Description As a Manager, you will liaise directly with clients responding to a range of technical queries, drawing both on your own expertise and identifying when additional input is required from more senior colleagues. Undertaking reviews and implementations of Treasury strategies, policies, target operating models, cash management processes, and technology and systems. Conducting risk management assessments including foreign exchange, interest rate, credit and commodities. Conducting internal audits on treasury functions ranging from FTSE100 to Housing Associations and Charities, including benchmarking. Providing technical support on accounting and regulatory change projects such as IFRS 9, new UK GAAP, EMIR and Basel III. Assisting with delivering Treasury advisory projects, ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams. Supporting the business development of the firm's IFRS 9 client proposition/offering, including responses to IFRS 9 client proposals. Profile Experience working within an accounting advisory function of a professional services firm/corporate business sector. Professional qualification, such as the ACA or ACCA. Experience working in a Corporate Treasury function with good technical knowledge of financial instruments, risk management, treasury strategies, systems, governance, and controls. Sound technical knowledge of IAS 39 and IFRS 9 standards, and their practical application. Business development experience with new and existing clients. Job Offer Competitive salary. Permanent position within a reputable professional services organisation. Opportunities for career progression and professional development. Engaging and collaborative work environment in London. Comprehensive Big 4 benefits package to support personal and professional well-being.
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Friday 6 March 2026 at 06:00 Senior Software Engineer Department: Engineering, Technology Location: Sheffield or Talbot Green or London Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Salary: Up to £100,000 Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head on. Role Overview We are seeking a Senior Software Engineer to join our Technology team in either Sheffield, Talbot Green or London, reporting to the Tech Lead. As we continue to evolve our engineering practices and modernise our product ecosystem, you will play a key role in designing, building, and delivering scalable, high quality software used by educators and schools around the world. You will be working within an agile, collaborative environment that values transparency, continuous learning, and technical excellence. Our teams include Product Managers, Scrum Masters, QA Engineers, and fellow Software Engineers, all working together to build reliable, secure, and impactful solutions. Key Responsibilities Deliver high quality, scalable software using modern front end and back end frameworks Lead by example in applying engineering best practices Actively participate in agile ceremonies and contribute to continuous improvement Conduct and guide high quality code reviews, including complex changes Take ownership of deploying your code to all environments and releasing it to customers Collaborate with QA Engineers to define and guide testing strategies (unit, integration, functional) Monitor and proactively resolve system errors, improving observability and reliability Mentor engineers across the team and contribute to knowledge sharing initiatives Ensure secure coding practices and respond to security related issues Communicate effectively with both technical and non technical stakeholders What Will You Need to Succeed? Experience Proficient in Mobile Development for both iOS and Android Strong understanding of design patterns and hexagonal architecture Experience with REST APIs and API documentation tools Solid knowledge of both NoSQL and relational databases Strong communication skills with the ability to explain technical concepts clearly Demonstrated experience mentoring and guiding other engineers Experience with microservices, Docker, and Kubernetes Familiarity with CI/CD tools and modern deployment practices Exposure to feature toggling, A/B testing, and release strategies Awareness of security best practices and ability to identify vulnerabilities Experience with architectural design and system level thinking A Computing Degree or comprehensive knowledge through long term involvement in software engineering Knowledge Design patterns Commitment to continuous learning and emerging technologies What Do You Get in Return? 25 days annual leave rising to 30 Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme Employee Assistance Programme (EAP) Monthly Tes socials Access to an extensive Learning & Development menu Who Are Tes? Tes is a global EdTech leader, empowering schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates administrative burdens that often overwhelm schools. By working closely with schools, we provide up to date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the thousands of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well managed learning environment. For more information about Tes, our products, and our team, visit: Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Mar 14, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Friday 6 March 2026 at 06:00 Senior Software Engineer Department: Engineering, Technology Location: Sheffield or Talbot Green or London Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Salary: Up to £100,000 Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head on. Role Overview We are seeking a Senior Software Engineer to join our Technology team in either Sheffield, Talbot Green or London, reporting to the Tech Lead. As we continue to evolve our engineering practices and modernise our product ecosystem, you will play a key role in designing, building, and delivering scalable, high quality software used by educators and schools around the world. You will be working within an agile, collaborative environment that values transparency, continuous learning, and technical excellence. Our teams include Product Managers, Scrum Masters, QA Engineers, and fellow Software Engineers, all working together to build reliable, secure, and impactful solutions. Key Responsibilities Deliver high quality, scalable software using modern front end and back end frameworks Lead by example in applying engineering best practices Actively participate in agile ceremonies and contribute to continuous improvement Conduct and guide high quality code reviews, including complex changes Take ownership of deploying your code to all environments and releasing it to customers Collaborate with QA Engineers to define and guide testing strategies (unit, integration, functional) Monitor and proactively resolve system errors, improving observability and reliability Mentor engineers across the team and contribute to knowledge sharing initiatives Ensure secure coding practices and respond to security related issues Communicate effectively with both technical and non technical stakeholders What Will You Need to Succeed? Experience Proficient in Mobile Development for both iOS and Android Strong understanding of design patterns and hexagonal architecture Experience with REST APIs and API documentation tools Solid knowledge of both NoSQL and relational databases Strong communication skills with the ability to explain technical concepts clearly Demonstrated experience mentoring and guiding other engineers Experience with microservices, Docker, and Kubernetes Familiarity with CI/CD tools and modern deployment practices Exposure to feature toggling, A/B testing, and release strategies Awareness of security best practices and ability to identify vulnerabilities Experience with architectural design and system level thinking A Computing Degree or comprehensive knowledge through long term involvement in software engineering Knowledge Design patterns Commitment to continuous learning and emerging technologies What Do You Get in Return? 25 days annual leave rising to 30 Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme Employee Assistance Programme (EAP) Monthly Tes socials Access to an extensive Learning & Development menu Who Are Tes? Tes is a global EdTech leader, empowering schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates administrative burdens that often overwhelm schools. By working closely with schools, we provide up to date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the thousands of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well managed learning environment. For more information about Tes, our products, and our team, visit: Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Mar 14, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.
Mar 14, 2026
Full time
About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Mar 14, 2026
Full time
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Hygiene Manager - Nights Suffolk Permanent M-F 60,000 - 70,000 d.o.e Are you a strong operational leader with the ability to manage large teams and drive world-class hygiene standards in a complex food manufacturing environment? We're looking for an experienced Hygiene Manager to take full ownership of sanitation strategy, compliance and performance across a high-volume operation. This is a critical leadership role where food safety, people development and operational excellence come together. What you'll be doing at the Hygiene Manager: Lead and inspire a large hygiene function of 95 colleagues, managing day and night shift teams while developing supervisors, team leaders and operatives to deliver consistently high standards. Own the hygiene strategy across multiple factory operations, ensuring cleaning schedules are effectively planned and executed within a demanding production environment. Maintain gold-standard compliance with BRCGS, Red Tractor, retailer codes of practice and all legal hygiene and sanitation requirements. Oversee validation and verification programmes, including post-clean inspections, ATP testing, microbiological swabbing and chemical control systems. Act as the site's hygiene subject matter expert, supporting technical teams during customer, third-party and regulatory audits. Drive cross-functional collaboration with Production, Engineering, Technical and H&S teams to continuously improve environmental hygiene performance. Manage budgets, resources and hygiene equipment, ensuring efficient labour planning, chemical usage, contractor control and operational cost optimisation. Lead root-cause investigations and continuous improvement initiatives, strengthening food safety culture while reducing risk, waste and operational inefficiencies. What you'll need as the Hygiene Manager: A proven track record in a food manufacturing Hygiene Manager role is required to be considered for this position A thorough understanding of retailer and BRC requirements A proven track record of managing large-scale hygiene teams in food manufacturing Experience managing hygiene budgets and chemical contracts Own transport Full UK working rights If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
Mar 14, 2026
Full time
Hygiene Manager - Nights Suffolk Permanent M-F 60,000 - 70,000 d.o.e Are you a strong operational leader with the ability to manage large teams and drive world-class hygiene standards in a complex food manufacturing environment? We're looking for an experienced Hygiene Manager to take full ownership of sanitation strategy, compliance and performance across a high-volume operation. This is a critical leadership role where food safety, people development and operational excellence come together. What you'll be doing at the Hygiene Manager: Lead and inspire a large hygiene function of 95 colleagues, managing day and night shift teams while developing supervisors, team leaders and operatives to deliver consistently high standards. Own the hygiene strategy across multiple factory operations, ensuring cleaning schedules are effectively planned and executed within a demanding production environment. Maintain gold-standard compliance with BRCGS, Red Tractor, retailer codes of practice and all legal hygiene and sanitation requirements. Oversee validation and verification programmes, including post-clean inspections, ATP testing, microbiological swabbing and chemical control systems. Act as the site's hygiene subject matter expert, supporting technical teams during customer, third-party and regulatory audits. Drive cross-functional collaboration with Production, Engineering, Technical and H&S teams to continuously improve environmental hygiene performance. Manage budgets, resources and hygiene equipment, ensuring efficient labour planning, chemical usage, contractor control and operational cost optimisation. Lead root-cause investigations and continuous improvement initiatives, strengthening food safety culture while reducing risk, waste and operational inefficiencies. What you'll need as the Hygiene Manager: A proven track record in a food manufacturing Hygiene Manager role is required to be considered for this position A thorough understanding of retailer and BRC requirements A proven track record of managing large-scale hygiene teams in food manufacturing Experience managing hygiene budgets and chemical contracts Own transport Full UK working rights If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world-class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Please note: While Linear is a remote-first company across the US and Europe, this role is based in London. We're looking for someone who can work from our London office 2-3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross-functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Paid co-working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off-sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements)
Mar 14, 2026
Full time
At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world-class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Please note: While Linear is a remote-first company across the US and Europe, this role is based in London. We're looking for someone who can work from our London office 2-3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross-functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Paid co-working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off-sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements)
More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.
Mar 14, 2026
Full time
More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Churchill Howard are delighted to be supporting a leading organisation as they look to recruit a highly capable Finance Manager. This is a key leadership role, responsible for ensuring the accuracy and integrity of financial information across the group and managing a talented team to deliver robust, well-controlled reporting outputs.Key responsibilities Lead, motivate and develop a team of accountants and assistant accountants, fostering a culture of collaboration, accountability and continuous learning. Maintain strong financial control through effective reconciliations, financial processing and structured review processes. Ensure compliance with relevant accounting standards (IFRS) and internal control frameworks. Build and maintain partnerships with finance, operations and product teams across the business, adapting financial processes to align with business or regulatory change. Drive continuous improvement and process automation, identifying opportunities to enhance efficiency and accuracy. Lead on system or product implementation initiatives and oversee user acceptance testing for your team's activities. Maintain clear, auditable documentation and performance KPIs for key financial control processes.You'll be a qualified accountant (ACA, ACCA or CIMA) with strong experience in financial control or financial accounting.Excellent technical understanding of IFRS and statutory reporting principles.Hands-on experience managing complex reconciliations and delivering process improvements.Solid analytical, communication and stakeholder management skills.A proactive mindset, able to identify risk and implement practical, well-controlled solutions.Advanced Excel ability and strong working knowledge of general ledger systems.This is an excellent opportunity to join a forward-thinking business and play a critical role in shaping the group's financial control framework.To learn more or arrange a confidential conversation, please get in touch with Churchill Howard.
Mar 14, 2026
Full time
Churchill Howard are delighted to be supporting a leading organisation as they look to recruit a highly capable Finance Manager. This is a key leadership role, responsible for ensuring the accuracy and integrity of financial information across the group and managing a talented team to deliver robust, well-controlled reporting outputs.Key responsibilities Lead, motivate and develop a team of accountants and assistant accountants, fostering a culture of collaboration, accountability and continuous learning. Maintain strong financial control through effective reconciliations, financial processing and structured review processes. Ensure compliance with relevant accounting standards (IFRS) and internal control frameworks. Build and maintain partnerships with finance, operations and product teams across the business, adapting financial processes to align with business or regulatory change. Drive continuous improvement and process automation, identifying opportunities to enhance efficiency and accuracy. Lead on system or product implementation initiatives and oversee user acceptance testing for your team's activities. Maintain clear, auditable documentation and performance KPIs for key financial control processes.You'll be a qualified accountant (ACA, ACCA or CIMA) with strong experience in financial control or financial accounting.Excellent technical understanding of IFRS and statutory reporting principles.Hands-on experience managing complex reconciliations and delivering process improvements.Solid analytical, communication and stakeholder management skills.A proactive mindset, able to identify risk and implement practical, well-controlled solutions.Advanced Excel ability and strong working knowledge of general ledger systems.This is an excellent opportunity to join a forward-thinking business and play a critical role in shaping the group's financial control framework.To learn more or arrange a confidential conversation, please get in touch with Churchill Howard.
