Commercial Manager £72,000 West London Hybrid / Field-Based (min 2 days per week on site) Fixed term contract 12 months A leading UK food manufacturer supplying major Grocery retailers is looking for an experienced Commercial Manager for a 12 month maternity cover role. This is a great opportunity to manage high-profile retail accounts, support new product launches and drive commercial growth in a fast-paced environment. The Role Manage and develop relationships with key Grocery customers Oversee daily account operations, promotional plans and NPD calendars Resolve issues quickly to maintain excellent customer service Monitor and improve account profitability Prepare product submissions and support customer meetings Work closely with NPD, Technical, Operations and Marketing teams Identify new business opportunities within Grocery Carry out regular store visits and competitor reviews Working Pattern Hybrid role Minimum 2 day per week on-site in West London Regular travel for customer meetings and store visits Remaining time can be home-based from time to time About You Experience working with UK Grocery retailers Strong communication and stakeholder management skills Proven ability to launch products into retail Commercially aware with a collaborative mindset Proactive, organised and confident presenting to customers Degree or equivalent experience Excellent benefits package About the Employer A long-established, innovative food manufacturer supplying major UK retailers with high-quality, market-leading products. Known for strong growth, a fast-moving environment and a collaborative culture.
Feb 06, 2026
Full time
Commercial Manager £72,000 West London Hybrid / Field-Based (min 2 days per week on site) Fixed term contract 12 months A leading UK food manufacturer supplying major Grocery retailers is looking for an experienced Commercial Manager for a 12 month maternity cover role. This is a great opportunity to manage high-profile retail accounts, support new product launches and drive commercial growth in a fast-paced environment. The Role Manage and develop relationships with key Grocery customers Oversee daily account operations, promotional plans and NPD calendars Resolve issues quickly to maintain excellent customer service Monitor and improve account profitability Prepare product submissions and support customer meetings Work closely with NPD, Technical, Operations and Marketing teams Identify new business opportunities within Grocery Carry out regular store visits and competitor reviews Working Pattern Hybrid role Minimum 2 day per week on-site in West London Regular travel for customer meetings and store visits Remaining time can be home-based from time to time About You Experience working with UK Grocery retailers Strong communication and stakeholder management skills Proven ability to launch products into retail Commercially aware with a collaborative mindset Proactive, organised and confident presenting to customers Degree or equivalent experience Excellent benefits package About the Employer A long-established, innovative food manufacturer supplying major UK retailers with high-quality, market-leading products. Known for strong growth, a fast-moving environment and a collaborative culture.
Territory Sales Manager - N.Ireland & Scotland Position Snapshot Business Area: Nestlé Purina Territory Sales Manager Field Based - N.Ireland with travel to Scotland every 6 to 8 weeks Salary up to £35,000 depending upon experience + car + potential bonus + fantastic benefits package Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you. Position Summary At Nestlé Purina, we're on a mission to enrich the lives of pets, the people who love them, and the planet we share. Join us, and you'll discover a world where your skills, knowledge, and passion can flourish. Aspart of our supportive and dynamic environment, you'll be encouraged to challenge norms, experiment with new ideas, and drive meaningful change. At Purina, you're not just part of a team; you're part of a movement to create a better world for pets and people alike. We are currently recruiting for aTerritory Sales Manager - this role is a unique opportunity to truly blend key customer management with fast paced new business development and to be a leading contributor to delivering on the ambitious growth plans within the Purina team. A day in the life of a Territory Sales Manager This is an incredibly exciting and diverse role, in which you will be responsible for driving new business and growing our relationships with clinics and clinical groups and achieve best in class activation of all NPD and brand initiatives within Purina accounts. You will drive the conversion of vet practices within corporate clinics and clinical groups to stock PRO PLAN and PRO PLAN Veterinary Diets first line to achieve territory sales conversion target. Responsibilities will include: Achieve monthly, quarterly and annual targets for sales and recommendation of the PRO PLAN and PPVD brands through the effective management of existing accounts and the acquisition of new business. To achieve new clinic conversion numbers in line with targets and target clinics and clinical groups agreed with Field Sales Manager, using well developed sales and negotiation skills to win new business. To achieve KPIs for Strategic Plan focus areas, including NPD and in clinic initiative Effective management of customer through optimised contact and visit strategy ranging from routine visits, quarterly reviews, staff training, category relays, advocacy days. To acquire and maintain a high level of technical product knowledge to facilitate conversations will all levels of practice staff. To deliver training tailored to practice requirements when needed, to achieve sales and recommendation objectives. Thorough understanding of customers strategy and competitor activity and create awareness internally through networking to ensure an appropriate feed into the channel business planning process. Develop and implement a jointly agreed Customer Business Plans to achieve targets in line with Channel strategy, delivering excellent execution of Key Sales Fundamentals. What will make you successful? We're looking for candidates who are passionate about nutrition. You will have already demonstrated successful performance within sales and will be passionate about building high value customer relationships, be able to demonstrate strong commercial acumen and have a strong and determined focus on delivering results. You will be self-driven and able to demonstrate your experience of delivering new business wins vs. stretching targets. Your ability to adapt your communication style to a broad range of decision makers, be resilient in the face of challenging situations and be able to influence both internally and externally will be key. Ideally, you'll have the below skills and experience: A proactive nature with commercial awareness and excellent numeracy skills Veterinary channel experience is beneficial Knowledge of Companion animals or pet industry beneficial Highly proficient in Excel and comfortable using other Microsoft Office programs - IT literate Makes good use of insightful information and is naturally analytical Organised and adept at planning and prioritising workloads Ability to travel within designated geographical territory What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Belfast, Northern Ireland, United Kingdom
Feb 06, 2026
Full time
Territory Sales Manager - N.Ireland & Scotland Position Snapshot Business Area: Nestlé Purina Territory Sales Manager Field Based - N.Ireland with travel to Scotland every 6 to 8 weeks Salary up to £35,000 depending upon experience + car + potential bonus + fantastic benefits package Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you. Position Summary At Nestlé Purina, we're on a mission to enrich the lives of pets, the people who love them, and the planet we share. Join us, and you'll discover a world where your skills, knowledge, and passion can flourish. Aspart of our supportive and dynamic environment, you'll be encouraged to challenge norms, experiment with new ideas, and drive meaningful change. At Purina, you're not just part of a team; you're part of a movement to create a better world for pets and people alike. We are currently recruiting for aTerritory Sales Manager - this role is a unique opportunity to truly blend key customer management with fast paced new business development and to be a leading contributor to delivering on the ambitious growth plans within the Purina team. A day in the life of a Territory Sales Manager This is an incredibly exciting and diverse role, in which you will be responsible for driving new business and growing our relationships with clinics and clinical groups and achieve best in class activation of all NPD and brand initiatives within Purina accounts. You will drive the conversion of vet practices within corporate clinics and clinical groups to stock PRO PLAN and PRO PLAN Veterinary Diets first line to achieve territory sales conversion target. Responsibilities will include: Achieve monthly, quarterly and annual targets for sales and recommendation of the PRO PLAN and PPVD brands through the effective management of existing accounts and the acquisition of new business. To achieve new clinic conversion numbers in line with targets and target clinics and clinical groups agreed with Field Sales Manager, using well developed sales and negotiation skills to win new business. To achieve KPIs for Strategic Plan focus areas, including NPD and in clinic initiative Effective management of customer through optimised contact and visit strategy ranging from routine visits, quarterly reviews, staff training, category relays, advocacy days. To acquire and maintain a high level of technical product knowledge to facilitate conversations will all levels of practice staff. To deliver training tailored to practice requirements when needed, to achieve sales and recommendation objectives. Thorough understanding of customers strategy and competitor activity and create awareness internally through networking to ensure an appropriate feed into the channel business planning process. Develop and implement a jointly agreed Customer Business Plans to achieve targets in line with Channel strategy, delivering excellent execution of Key Sales Fundamentals. What will make you successful? We're looking for candidates who are passionate about nutrition. You will have already demonstrated successful performance within sales and will be passionate about building high value customer relationships, be able to demonstrate strong commercial acumen and have a strong and determined focus on delivering results. You will be self-driven and able to demonstrate your experience of delivering new business wins vs. stretching targets. Your ability to adapt your communication style to a broad range of decision makers, be resilient in the face of challenging situations and be able to influence both internally and externally will be key. Ideally, you'll have the below skills and experience: A proactive nature with commercial awareness and excellent numeracy skills Veterinary channel experience is beneficial Knowledge of Companion animals or pet industry beneficial Highly proficient in Excel and comfortable using other Microsoft Office programs - IT literate Makes good use of insightful information and is naturally analytical Organised and adept at planning and prioritising workloads Ability to travel within designated geographical territory What you need to know What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Belfast, Northern Ireland, United Kingdom
Quality Manager Manchester Up to 90,000 per year (dependent on experience) About the Role: A leading precision engineering and manufacturing business is seeking a Quality Manager with direct experience in a casting environment to lead quality across its advanced production operations. The business prides itself on delivering high-integrity components to demanding sectors such as aerospace, automotive, and industrial engineering, where quality and reliability are critical. What You'll Do: Take full ownership of the quality function across casting operations, ensuring all products meet rigorous customer and regulatory standards. Lead inspection and quality control processes for sand, investment, and high-integrity alloy castings. Drive root cause analysis, corrective actions, and preventative actions (CAPA) to resolve defects and prevent reoccurrence. Collaborate closely with production, engineering, and supply chain teams to improve process capability, efficiency, and product reliability. Implement and maintain ISO 9001 and customer-specific quality standards, including internal and supplier audits. Lead, coach, and develop a team of quality engineers and inspectors. What We're Looking For: Proven experience as a Quality Manager in a casting or foundry business is essential. Deep understanding of casting defects, metallurgical processes, inspection techniques, and NDT methods. Strong experience implementing and managing ISO 9001, IATF 16949, or equivalent standards. Excellent leadership, communication, and problem-solving skills, with the ability to influence across all levels of a technically focused business. Desirable: Experience with aerospace or automotive castings and high-integrity alloys. Knowledge of Lean, Six Sigma, or continuous improvement methodologies. Why This Role: Lead quality in a technically advanced and specialist casting operation. Work with an experienced, high-performing engineering team delivering complex precision components. Competitive package of up to 90,000 per year, reflecting experience and expertise. Relocation support is available for the right candidate. Opportunity to drive continuous improvement and make a real impact on product quality and performance. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Feb 06, 2026
Full time
Quality Manager Manchester Up to 90,000 per year (dependent on experience) About the Role: A leading precision engineering and manufacturing business is seeking a Quality Manager with direct experience in a casting environment to lead quality across its advanced production operations. The business prides itself on delivering high-integrity components to demanding sectors such as aerospace, automotive, and industrial engineering, where quality and reliability are critical. What You'll Do: Take full ownership of the quality function across casting operations, ensuring all products meet rigorous customer and regulatory standards. Lead inspection and quality control processes for sand, investment, and high-integrity alloy castings. Drive root cause analysis, corrective actions, and preventative actions (CAPA) to resolve defects and prevent reoccurrence. Collaborate closely with production, engineering, and supply chain teams to improve process capability, efficiency, and product reliability. Implement and maintain ISO 9001 and customer-specific quality standards, including internal and supplier audits. Lead, coach, and develop a team of quality engineers and inspectors. What We're Looking For: Proven experience as a Quality Manager in a casting or foundry business is essential. Deep understanding of casting defects, metallurgical processes, inspection techniques, and NDT methods. Strong experience implementing and managing ISO 9001, IATF 16949, or equivalent standards. Excellent leadership, communication, and problem-solving skills, with the ability to influence across all levels of a technically focused business. Desirable: Experience with aerospace or automotive castings and high-integrity alloys. Knowledge of Lean, Six Sigma, or continuous improvement methodologies. Why This Role: Lead quality in a technically advanced and specialist casting operation. Work with an experienced, high-performing engineering team delivering complex precision components. Competitive package of up to 90,000 per year, reflecting experience and expertise. Relocation support is available for the right candidate. Opportunity to drive continuous improvement and make a real impact on product quality and performance. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Alarm Monitoring Operator - Worthing Job Overview Based at Worthing Durrington Office, the Alarm Monitoring Operator is responsible for monitoring on-site security across our facilities located along the southern coast of England. The primary purpose of the role is to protect company assets, colleagues, and visitors by ensuring a safe and secure working environment, and by maintaining compliance with SEMD requirements for the monitoring of Critical National Infrastructure (CNI) sites. This role requires the post holder to hold-or be able to attain-national security vetting to CTC level. This is a full time, onsite position with a shift pattern. work 4 on, 4 off Rosta pattern, 2 day shifts, followed by 4 night shifts (Day shift: 7am - 7pm / Night shift: 7pm - 7am ) in the AMC - in the dedicated control room in the Durrington office. 8 people in the team at AMC operators, then report into a supervisor. Ideally looking for 2-3 years control room experience, and SIA CCTV and DS license qualifications are essential. Key Responsibilities The post holder will carry out the following duties, including but not limited to: Operational Monitoring & Reporting Monitor alarms across Southern Water's estate and ensure effective response in line with security plans and standards. Review CCTV footage as required to support incident investigation and operational needs. Prepare and issue accurate reports relating to CCTV activity, alarm data, and incident logs. Assist with remote site access and escalate issues in alignment with the agreed security plan. Performance & Compliance Deliver results that meet or exceed departmental KPIs and Service Level Agreements as set by the Security & Surveillance Manager (SSM). Investigate performance issues and produce written reports for the SSM. Ensure all escalations outside the security team follow the agreed escalation pathways. Technical & System Support Identify and raise technical issues with Southern Water IT teams and system providers. Understand and interpret technical data related to alarms, CCTV systems, and security platforms. Access Control Oversee and support the production and timely processing of company access cards. Professional Development & Best Practice Contribute to the development and ongoing improvement of security best practice across all sites. Undertake additional training as required to support professional growth and operational capability. Complete rostered duties in line with departmental requirements. Estimated Time Allocation Alarm Monitoring: 80% CCTV/Incident Review: 5% Report Generation (CCTV & alarm data): 5% Access Card Processing: 5% Other Duties: 5% Skills & Competencies Essential Skills Minimum 3 years' experience in a busy alarm receiving or monitoring centre within a corporate environment. Valid SIA CCTV and Door Supervisor (DS) licences. Ability to remain calm and effective when managing complex situations. Strong communication skills, able to relay technical information clearly and concisely. Ability to understand and work with technical data. Knowledge Requirements Technical Good understanding of control room operations. Strong knowledge of CCTV systems and alarm monitoring processes. Ability to interpret technical and operational data. Risk & Compliance An understanding of security risk and compliance principles relevant to a CNI environment. Qualifications Essential SIA CCTV & DS licence Willingness to undertake the NPSA Foundation Course Willingness to undertake the SCR course Desirable Membership of the Security Institute Willingness to undertake ongoing training as part of continued professional development (CPD)
Feb 06, 2026
Full time
Alarm Monitoring Operator - Worthing Job Overview Based at Worthing Durrington Office, the Alarm Monitoring Operator is responsible for monitoring on-site security across our facilities located along the southern coast of England. The primary purpose of the role is to protect company assets, colleagues, and visitors by ensuring a safe and secure working environment, and by maintaining compliance with SEMD requirements for the monitoring of Critical National Infrastructure (CNI) sites. This role requires the post holder to hold-or be able to attain-national security vetting to CTC level. This is a full time, onsite position with a shift pattern. work 4 on, 4 off Rosta pattern, 2 day shifts, followed by 4 night shifts (Day shift: 7am - 7pm / Night shift: 7pm - 7am ) in the AMC - in the dedicated control room in the Durrington office. 8 people in the team at AMC operators, then report into a supervisor. Ideally looking for 2-3 years control room experience, and SIA CCTV and DS license qualifications are essential. Key Responsibilities The post holder will carry out the following duties, including but not limited to: Operational Monitoring & Reporting Monitor alarms across Southern Water's estate and ensure effective response in line with security plans and standards. Review CCTV footage as required to support incident investigation and operational needs. Prepare and issue accurate reports relating to CCTV activity, alarm data, and incident logs. Assist with remote site access and escalate issues in alignment with the agreed security plan. Performance & Compliance Deliver results that meet or exceed departmental KPIs and Service Level Agreements as set by the Security & Surveillance Manager (SSM). Investigate performance issues and produce written reports for the SSM. Ensure all escalations outside the security team follow the agreed escalation pathways. Technical & System Support Identify and raise technical issues with Southern Water IT teams and system providers. Understand and interpret technical data related to alarms, CCTV systems, and security platforms. Access Control Oversee and support the production and timely processing of company access cards. Professional Development & Best Practice Contribute to the development and ongoing improvement of security best practice across all sites. Undertake additional training as required to support professional growth and operational capability. Complete rostered duties in line with departmental requirements. Estimated Time Allocation Alarm Monitoring: 80% CCTV/Incident Review: 5% Report Generation (CCTV & alarm data): 5% Access Card Processing: 5% Other Duties: 5% Skills & Competencies Essential Skills Minimum 3 years' experience in a busy alarm receiving or monitoring centre within a corporate environment. Valid SIA CCTV and Door Supervisor (DS) licences. Ability to remain calm and effective when managing complex situations. Strong communication skills, able to relay technical information clearly and concisely. Ability to understand and work with technical data. Knowledge Requirements Technical Good understanding of control room operations. Strong knowledge of CCTV systems and alarm monitoring processes. Ability to interpret technical and operational data. Risk & Compliance An understanding of security risk and compliance principles relevant to a CNI environment. Qualifications Essential SIA CCTV & DS licence Willingness to undertake the NPSA Foundation Course Willingness to undertake the SCR course Desirable Membership of the Security Institute Willingness to undertake ongoing training as part of continued professional development (CPD)
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Services Account Manager to join their team based in Great Yarmouth on a full time, permanent basis. Role Summary The Customer Services Account Manager is responsible for managing key customer relationships, ensuring exceptional service delivery across the order lifecycle. This role acts as the primary point of contact for assigned accounts, coordinating internally to meet contractual, technical, and schedule requirements. The position demands a proactive, detail-driven individual who can operate confidently in a regulated and fast-moving environment. Main Responsibilities: Customer Relationship & Account Management Serve as the main liaison for designated customers, maintaining strong, trust-based relationships. Understand customer requirements, programme context, and long-term objectives to ensure responsive and informed service. Manage customer expectations on lead times, orders, delivery schedules, and performance metrics. Conduct regular account reviews and support customer audits, visits, and programme meetings. Order Management & Service Delivery Oversee the end-to-end order process, including order entry, acknowledgement, change control, shipment coordination, and delivery confirmation. Ensure order accuracy, configuration compliance, and timely communication of any risks or changes. Coordinate internally with planning, engineering, quality, production, and logistics to resolve issues quickly and effectively. Track delivery performance (OTD), escalate risks, and drive corrective actions with internal teams. Programme & Contract Support Support the interpretation of customer contracts, terms, and defence-sector requirements. Ensure adherence to export controls, security protocols, quality standards (e.g., AS9100, ISO9001), and compliance procedures. Assist in preparing quotations, pricing updates, and proposal submissions for follow-on business or customer requests. Reporting & Continuous Improvement Prepare account performance reports, forecasts, and service metrics for internal leadership and customer presentations. Analyse trends in demand, quality, and delivery performance to identify improvement opportunities. Contribute to process optimisation initiatives that strengthen customer experience and operational efficiency. Person Specification: Ability to interpret contract terms and customer documentation. Confidence in presenting updates to customers and internal leadership. Data-driven mindset with the ability to turn insight into practical action. Proactive, resilient, and comfortable working in an environment with tight deadlines and high stakes. Qualifications & Experience Proven experience in a customer service, account management, or programme support role, ideally within defence, aerospace, or another regulated industry. Strong understanding of order management processes and customer service principles. Ability to work with technical information and collaborate effectively with engineering and manufacturing teams. Familiarity with ERP/MRP systems and standard business software (Excel, Word, PowerPoint). Excellent communication, relationship-building, and problem-solving skills. Demonstrated ability to manage multiple priorities and maintain accuracy under pressure. Eligibility and willingness to comply with defence-sector security and export control requirements. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Feb 06, 2026
Full time
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Services Account Manager to join their team based in Great Yarmouth on a full time, permanent basis. Role Summary The Customer Services Account Manager is responsible for managing key customer relationships, ensuring exceptional service delivery across the order lifecycle. This role acts as the primary point of contact for assigned accounts, coordinating internally to meet contractual, technical, and schedule requirements. The position demands a proactive, detail-driven individual who can operate confidently in a regulated and fast-moving environment. Main Responsibilities: Customer Relationship & Account Management Serve as the main liaison for designated customers, maintaining strong, trust-based relationships. Understand customer requirements, programme context, and long-term objectives to ensure responsive and informed service. Manage customer expectations on lead times, orders, delivery schedules, and performance metrics. Conduct regular account reviews and support customer audits, visits, and programme meetings. Order Management & Service Delivery Oversee the end-to-end order process, including order entry, acknowledgement, change control, shipment coordination, and delivery confirmation. Ensure order accuracy, configuration compliance, and timely communication of any risks or changes. Coordinate internally with planning, engineering, quality, production, and logistics to resolve issues quickly and effectively. Track delivery performance (OTD), escalate risks, and drive corrective actions with internal teams. Programme & Contract Support Support the interpretation of customer contracts, terms, and defence-sector requirements. Ensure adherence to export controls, security protocols, quality standards (e.g., AS9100, ISO9001), and compliance procedures. Assist in preparing quotations, pricing updates, and proposal submissions for follow-on business or customer requests. Reporting & Continuous Improvement Prepare account performance reports, forecasts, and service metrics for internal leadership and customer presentations. Analyse trends in demand, quality, and delivery performance to identify improvement opportunities. Contribute to process optimisation initiatives that strengthen customer experience and operational efficiency. Person Specification: Ability to interpret contract terms and customer documentation. Confidence in presenting updates to customers and internal leadership. Data-driven mindset with the ability to turn insight into practical action. Proactive, resilient, and comfortable working in an environment with tight deadlines and high stakes. Qualifications & Experience Proven experience in a customer service, account management, or programme support role, ideally within defence, aerospace, or another regulated industry. Strong understanding of order management processes and customer service principles. Ability to work with technical information and collaborate effectively with engineering and manufacturing teams. Familiarity with ERP/MRP systems and standard business software (Excel, Word, PowerPoint). Excellent communication, relationship-building, and problem-solving skills. Demonstrated ability to manage multiple priorities and maintain accuracy under pressure. Eligibility and willingness to comply with defence-sector security and export control requirements. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Job Title: Assistant Engineering Manager Location: New Malden, Broad Oak (We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role) Salary: Circa £50,000 (dependent on skills and experience) What you'll be doing: Supporting the Technical Authority and Engineering Manager in the management of Project Engineering activities, including providing help and direction on the overall project delivery; Managing the planning of Engineering tasks, both within the Project and feeding into the Product level planning; Identifying, assessing and managing risks to the success of the project; Supporting interactions with the Project Technical Council and complex stakeholder network; Preparing for and supporting design review assessments of the Project Your skills and experiences: Experience in systems or software engineering delivery with strong knowledge of Engineering governance processes The ability to manage complex technical issues and make engineering judgements with support from subject matter experts Good problem-solving skills for routine or moderate complexity situations A good understanding of stakeholder management and how it can be applied to the benefit of the Project Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered. Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Combat Systems: Project Hopper Project Hopper is a Technology refresh programme for the Shared Infrastructure (SI) and Combat Management System (CMS) products. The team are bringing together the latest technologies and ways of working to deliver a modern, high-performance product that can support the whole surface ships fleet. This role is at the heart of the Project and requires regular engagement with the MoD, key suppliers and internal stakeholders, providing good visibility of the wider business, great opportunities to develop and enhance your skills and knowledge, and with the potential for future opportunities and growth. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 19th February 2026. Interviews for this position will take place W/C 2nd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Assistant Engineering Manager Location: New Malden, Broad Oak (We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role) Salary: Circa £50,000 (dependent on skills and experience) What you'll be doing: Supporting the Technical Authority and Engineering Manager in the management of Project Engineering activities, including providing help and direction on the overall project delivery; Managing the planning of Engineering tasks, both within the Project and feeding into the Product level planning; Identifying, assessing and managing risks to the success of the project; Supporting interactions with the Project Technical Council and complex stakeholder network; Preparing for and supporting design review assessments of the Project Your skills and experiences: Experience in systems or software engineering delivery with strong knowledge of Engineering governance processes The ability to manage complex technical issues and make engineering judgements with support from subject matter experts Good problem-solving skills for routine or moderate complexity situations A good understanding of stakeholder management and how it can be applied to the benefit of the Project Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered. Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Combat Systems: Project Hopper Project Hopper is a Technology refresh programme for the Shared Infrastructure (SI) and Combat Management System (CMS) products. The team are bringing together the latest technologies and ways of working to deliver a modern, high-performance product that can support the whole surface ships fleet. This role is at the heart of the Project and requires regular engagement with the MoD, key suppliers and internal stakeholders, providing good visibility of the wider business, great opportunities to develop and enhance your skills and knowledge, and with the potential for future opportunities and growth. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 19th February 2026. Interviews for this position will take place W/C 2nd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Feb 06, 2026
Full time
Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, providing Architectural expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design and architect end to end solutions across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Engage and participate with client stakeholders from early phases of the program including vision, goal, and objective setting and apply outputs to inform solution design Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Define and lead solution design sessions and workshops with clear agendas and goals Uphold and drive adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Work with program peers and stakeholders to identify and address implications of target solution architecture including considerations across operationality, maintainability, user experience and business change Lead, motivate and collaborate with team members across multiple workstreams and geographies including program leadership, Business analysts, developers, and testing peers Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Depending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises including strong digital transformation experience for tier one clients across multiple industries. Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity. Understanding of Enterprise service management and how ServiceNow plays a fundamental technology enabler Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Commercial awareness to manage effective client, supplier, and partner relationships. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 You must have the possession of security clearance, or ability to receive security clearance Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines Certified in ITIL v3/4 Foundation or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together . click apply for full job details
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Feb 06, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
A well-established food packaging distributor is seeking a senior Supply / Procurement professional to take ownership of procurement strategy, supplier performance, and international sourcing across the business. Supply / Procurement Manager Food Packaging Salary: £45,000 £60,000 DOE Location Manchester (Surrounding Areas) Benefits: 25 days holiday + bank holidays Pension Life insurance Discretionary bonus. This role is suited to an experienced Supply / Procurement Manager, however strong candidates looking to take the next step into a more senior or strategic position are also encouraged to apply. The business is particularly keen to speak with individuals who have hands-on experience managing international supply chains and overseas procurement, especially within Turkey and Far East. The Role Lead procurement activity across raw materials, packaging substrates, and key services Own supplier strategy, performance, and commercial negotiations at a senior level Manage and develop overseas supplier relationships, with a focus on Middle East sourcing Ensure all materials meet food safety, quality, and regulatory requirements Work closely with operations, planning, and technical teams to support production continuity Identify and mitigate supply risk while controlling cost and stock levels Drive continuous improvement and cost-saving initiatives across the supply chain Play a key role in shaping procurement processes and future strategy Opportunity to manage and develop a team, depending on experience About You Experience in procurement, supply chain, or purchasing within food packaging, FMCG, or food manufacturing Comfortable operating at a strategic level, while remaining hands-on Strong experience dealing with international suppliers and overseas procurement predominantly the Far East and Turkey. Commercially minded with strong negotiation and supplier management skills Solid understanding of food safety, quality, and supplier compliance Ambitious, proactive, and keen to influence how supply chain operates Experience with ERP/MRP systems Step-up candidates with strong international procurement exposure who are ready for increased responsibility will be fully supported and considered. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
Feb 06, 2026
Full time
A well-established food packaging distributor is seeking a senior Supply / Procurement professional to take ownership of procurement strategy, supplier performance, and international sourcing across the business. Supply / Procurement Manager Food Packaging Salary: £45,000 £60,000 DOE Location Manchester (Surrounding Areas) Benefits: 25 days holiday + bank holidays Pension Life insurance Discretionary bonus. This role is suited to an experienced Supply / Procurement Manager, however strong candidates looking to take the next step into a more senior or strategic position are also encouraged to apply. The business is particularly keen to speak with individuals who have hands-on experience managing international supply chains and overseas procurement, especially within Turkey and Far East. The Role Lead procurement activity across raw materials, packaging substrates, and key services Own supplier strategy, performance, and commercial negotiations at a senior level Manage and develop overseas supplier relationships, with a focus on Middle East sourcing Ensure all materials meet food safety, quality, and regulatory requirements Work closely with operations, planning, and technical teams to support production continuity Identify and mitigate supply risk while controlling cost and stock levels Drive continuous improvement and cost-saving initiatives across the supply chain Play a key role in shaping procurement processes and future strategy Opportunity to manage and develop a team, depending on experience About You Experience in procurement, supply chain, or purchasing within food packaging, FMCG, or food manufacturing Comfortable operating at a strategic level, while remaining hands-on Strong experience dealing with international suppliers and overseas procurement predominantly the Far East and Turkey. Commercially minded with strong negotiation and supplier management skills Solid understanding of food safety, quality, and supplier compliance Ambitious, proactive, and keen to influence how supply chain operates Experience with ERP/MRP systems Step-up candidates with strong international procurement exposure who are ready for increased responsibility will be fully supported and considered. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
Murphy is recruiting for a Senior Design Coordinatorto work with Energy as part of our delivery of the Great Grid partnership (GGP) Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
Feb 06, 2026
Full time
Murphy is recruiting for a Senior Design Coordinatorto work with Energy as part of our delivery of the Great Grid partnership (GGP) Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
Overview About Us Transreport is a purpose-driven technology company working to make transport, hospitality, and experiences accessible to all. Founded within the UK rail sector, we've developed innovative, award-winning solutions that enhance safety, efficiency, and inclusion- benefiting both service providers and their customers. Our flagship product, Passenger Assistance (PA), has transformed the way disabled and older passengers request and receive support when travelling, setting a new standard for dignity and reliability. Transreport's product suite includes an operational platform for controllers and operators, consumer-facing applications for passengers to manage their journeys, and safety applications that deliver safer travel experiences. As a Senior Product Manager for our operational platform, you'll be responsible for managing a complex, multi-tenant B2B product used by rail operators across multiple countries. This role requires exceptional strategic thinking, architectural discipline, and stakeholder management skills as you navigate competing demands while maintaining platform scalability. Transreport is a Series A company, recognised by the Department for Transport for innovation and honoured with a King's Award. Beyond the accolades, we're a passionate team united by a mission to use technology for good. Our Principle Principle 1: Create Positive Social Impact We create inclusive solutions that deliver meaningful, long-term social impact. Principle 2: Build Trust Through Transparency We stay true to our word, being realistic and open with clients, customers, and colleagues. Transparency builds trust and fosters collaboration. Principle 3: Success Comes From Teamwork We break down silos and work as a team. We overcome challenges together, and we achieve more together. Principle 4: Take Ownership and Be Accountable We take responsibility for our decisions and actions, holding ourselves and each other accountable for delivering on commitments. Principle 5: Ideas are Good, Actions are Better, Outcomes are Everything Having ideas is just the beginning. Success comes from turning ideas into actions, but the true measure of success lies in the outcomes we achieve. Responsibilities As a Senior Product Manager for our operational assistance platform, you'll be responsible for managing a complex, multi-tenant B2B product used by rail operators across multiple countries. This role requires exceptional strategic thinking, architectural discipline, and stakeholder management skills as you navigate competing demands while maintaining platform scalability. Multi-Client Platform Management Lead product strategy for a platform serving multiple rail operators across different countries, each with unique operational contexts, and user expectations Make critical decisions about when to accommodate client-specific needs versus when to maintain platform consistency and scalability Balance the tension between customisation and scalable architecture that serves the long term value Partner with engineering to ensure the backend architecture is built for multi-tenancy, avoiding technical debt that locks us into client-specific solutions Strategic Product Planning and Roadmap Collaborate with the Product & Design to develop roadmaps that balance individual client needs with platform-wide improvements Synthesise diverse and often conflicting requirements from multiple clients into a coherent product vision Make tough prioritisation decisions, clearly articulating trade-offs and rationale to stakeholders Identify patterns across client requests to build scalable features that serve multiple use cases rather than bespoke solutions Define product requirements with sufficient flexibility to accommodate regional variations without fragmenting the codebase Complex Stakeholder Management Deeply understand and anticipate the needs of users. Manage and communicate priorities, timelines and expectations Navigate cultural and operational differences across international markets Coordinate with internal teams (sales, customer success, implementation) to ensure consistent messaging and realistic expectations Build trust with clients while maintaining firm boundaries around product direction and architectural principles Product Development and Execution Oversee the full product lifecycle, from development, to go to market. Drive and implement agile product development practices. Ensure high product quality and deliver value Data driven insights to validate, challenge, and continuous improve product value. Distinguish between client-specific pain points and systemic platform issues requiring fundamental changes. Qualifications We expect you to have Bachelor's in business, computer science, or engineering. Master's is a plus. Proven experience with B2B software products in a B2C context. Demonstrated ability to launch competitive products. Strong strategic, analytical, and leadership skills. Excellent communication skills with an ability to cater to diverse audiences. Customer-first mindset with a drive for creating outstanding user experiences. Knowledge of agile development and product management best practices. Benefits Company Pension Scheme to support your long-term financial wellbeing. Private healthcare coverage for you and your kids after the probationary period Tech & Cycle Scheme Free Flu Jab for you and your family members Company issued laptop Generous paid time off and flexible working hours to promote work-life balance A collaborative and inclusive work environment that values diversity and teamwork Guaranteed Interview Scheme We're a Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, please tell us what would help - we'll work with you to make the process as accessible as possible. We also offer a Guaranteed Interview Scheme (GIS) for candidates who consider themselves to have a disability as defined under the Equality Act 2010. If you indicate this option in your applicatio n and your application demonstrates that you meet the essential criteria for the role, you'll be invited to interview or assessment. Choosing GIS doesn't guarantee a job offer. If you have any questions, please get in touch.
Feb 06, 2026
Full time
Overview About Us Transreport is a purpose-driven technology company working to make transport, hospitality, and experiences accessible to all. Founded within the UK rail sector, we've developed innovative, award-winning solutions that enhance safety, efficiency, and inclusion- benefiting both service providers and their customers. Our flagship product, Passenger Assistance (PA), has transformed the way disabled and older passengers request and receive support when travelling, setting a new standard for dignity and reliability. Transreport's product suite includes an operational platform for controllers and operators, consumer-facing applications for passengers to manage their journeys, and safety applications that deliver safer travel experiences. As a Senior Product Manager for our operational platform, you'll be responsible for managing a complex, multi-tenant B2B product used by rail operators across multiple countries. This role requires exceptional strategic thinking, architectural discipline, and stakeholder management skills as you navigate competing demands while maintaining platform scalability. Transreport is a Series A company, recognised by the Department for Transport for innovation and honoured with a King's Award. Beyond the accolades, we're a passionate team united by a mission to use technology for good. Our Principle Principle 1: Create Positive Social Impact We create inclusive solutions that deliver meaningful, long-term social impact. Principle 2: Build Trust Through Transparency We stay true to our word, being realistic and open with clients, customers, and colleagues. Transparency builds trust and fosters collaboration. Principle 3: Success Comes From Teamwork We break down silos and work as a team. We overcome challenges together, and we achieve more together. Principle 4: Take Ownership and Be Accountable We take responsibility for our decisions and actions, holding ourselves and each other accountable for delivering on commitments. Principle 5: Ideas are Good, Actions are Better, Outcomes are Everything Having ideas is just the beginning. Success comes from turning ideas into actions, but the true measure of success lies in the outcomes we achieve. Responsibilities As a Senior Product Manager for our operational assistance platform, you'll be responsible for managing a complex, multi-tenant B2B product used by rail operators across multiple countries. This role requires exceptional strategic thinking, architectural discipline, and stakeholder management skills as you navigate competing demands while maintaining platform scalability. Multi-Client Platform Management Lead product strategy for a platform serving multiple rail operators across different countries, each with unique operational contexts, and user expectations Make critical decisions about when to accommodate client-specific needs versus when to maintain platform consistency and scalability Balance the tension between customisation and scalable architecture that serves the long term value Partner with engineering to ensure the backend architecture is built for multi-tenancy, avoiding technical debt that locks us into client-specific solutions Strategic Product Planning and Roadmap Collaborate with the Product & Design to develop roadmaps that balance individual client needs with platform-wide improvements Synthesise diverse and often conflicting requirements from multiple clients into a coherent product vision Make tough prioritisation decisions, clearly articulating trade-offs and rationale to stakeholders Identify patterns across client requests to build scalable features that serve multiple use cases rather than bespoke solutions Define product requirements with sufficient flexibility to accommodate regional variations without fragmenting the codebase Complex Stakeholder Management Deeply understand and anticipate the needs of users. Manage and communicate priorities, timelines and expectations Navigate cultural and operational differences across international markets Coordinate with internal teams (sales, customer success, implementation) to ensure consistent messaging and realistic expectations Build trust with clients while maintaining firm boundaries around product direction and architectural principles Product Development and Execution Oversee the full product lifecycle, from development, to go to market. Drive and implement agile product development practices. Ensure high product quality and deliver value Data driven insights to validate, challenge, and continuous improve product value. Distinguish between client-specific pain points and systemic platform issues requiring fundamental changes. Qualifications We expect you to have Bachelor's in business, computer science, or engineering. Master's is a plus. Proven experience with B2B software products in a B2C context. Demonstrated ability to launch competitive products. Strong strategic, analytical, and leadership skills. Excellent communication skills with an ability to cater to diverse audiences. Customer-first mindset with a drive for creating outstanding user experiences. Knowledge of agile development and product management best practices. Benefits Company Pension Scheme to support your long-term financial wellbeing. Private healthcare coverage for you and your kids after the probationary period Tech & Cycle Scheme Free Flu Jab for you and your family members Company issued laptop Generous paid time off and flexible working hours to promote work-life balance A collaborative and inclusive work environment that values diversity and teamwork Guaranteed Interview Scheme We're a Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, please tell us what would help - we'll work with you to make the process as accessible as possible. We also offer a Guaranteed Interview Scheme (GIS) for candidates who consider themselves to have a disability as defined under the Equality Act 2010. If you indicate this option in your applicatio n and your application demonstrates that you meet the essential criteria for the role, you'll be invited to interview or assessment. Choosing GIS doesn't guarantee a job offer. If you have any questions, please get in touch.
Overview Store: Clarks Winchester, 114 High Street, Winchester, Hampshire, United Kingdom Job Title: Store Manager Posted: Wednesday 28 January 2026 at 00:00 Summary: Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team. What you'll do (Responsibilities) Lead and motivate the team to achieve targets and deliver the required consumer experience. Manage controllable costs and efficiencies to proactively improve profitability. Responsible for the management of the sales floor during trading hours. Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. Plan staffing levels against trading plan and manage rotas. Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. Recruit, develop and train a high performing and highly engaged team. Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. Regularly review own performance and maintain a personal development plan. Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. Ensure the store administration processes are carried out effectively, with audit targets achieved. Ensure the effective management of the stock flow process to maximise sales and minimise losses. Achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. Monitor store P&L monthly and work with the Area Sales Manager to minimise controllable costs and achieve budgeted contribution. Deliver floor control to ensure all consumers have a great brand experience. Use reports and data to drive in-store sales growth to achieve budget. Plan all trading periods (including Sale and BTS) in advance and execute correctly to maximise sales. Match team availability to sales/footfall and consumer demand. Complete HR documentation (including payroll) accurately and on time to ensure correct payment of team members. Use Company recruitment tools to recruit all team members in a fair and legal manner. Train all team members to deliver product knowledge through appropriate Company selling models. Complete Health and Safety training, checks and record keeping on time and correctly, ensuring compliance with Company Policies and relevant legislation. Deal with employee issues in a timely fashion, ensuring compliance with Company Policies and relevant legislation, and seek HR guidance where appropriate. Maintain an up-to-date development plan and complete performance review documentation around formal reviews. Follow all security, cash, stock and administration procedures. Keep record keeping and training for all team members up to date to ensure compliance with Company Policies. Ensure relevant compliance with Company Policies and legal requirements and train team members where relevant. Provide regular communication of Company strategy and new initiatives to all team members and monitor implementation where relevant. Prepare and complete Store Audits with minimum standards achieved in stock accuracy, odds, financial variance and administration as per Company Policies and training. What we're looking for (Qualifications) You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Technical Skills: IT proficient - able to use a range of systems to manage in-store activity Planning and Prioritising Commerciality Motivating and Leading a Team Well-developed Communication Skills Successful Experience: Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. Delivering or exceeding sales and targets. Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. Managing staffing levels to sales. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. If you're ready to lead from the front and create an exceptional store experience, apply today. Disclaimer: This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that may be required. The description may be changed at the company's discretion at any time, with or without notice.
Feb 06, 2026
Full time
Overview Store: Clarks Winchester, 114 High Street, Winchester, Hampshire, United Kingdom Job Title: Store Manager Posted: Wednesday 28 January 2026 at 00:00 Summary: Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team. What you'll do (Responsibilities) Lead and motivate the team to achieve targets and deliver the required consumer experience. Manage controllable costs and efficiencies to proactively improve profitability. Responsible for the management of the sales floor during trading hours. Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. Plan staffing levels against trading plan and manage rotas. Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. Recruit, develop and train a high performing and highly engaged team. Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. Regularly review own performance and maintain a personal development plan. Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. Ensure the store administration processes are carried out effectively, with audit targets achieved. Ensure the effective management of the stock flow process to maximise sales and minimise losses. Achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. Monitor store P&L monthly and work with the Area Sales Manager to minimise controllable costs and achieve budgeted contribution. Deliver floor control to ensure all consumers have a great brand experience. Use reports and data to drive in-store sales growth to achieve budget. Plan all trading periods (including Sale and BTS) in advance and execute correctly to maximise sales. Match team availability to sales/footfall and consumer demand. Complete HR documentation (including payroll) accurately and on time to ensure correct payment of team members. Use Company recruitment tools to recruit all team members in a fair and legal manner. Train all team members to deliver product knowledge through appropriate Company selling models. Complete Health and Safety training, checks and record keeping on time and correctly, ensuring compliance with Company Policies and relevant legislation. Deal with employee issues in a timely fashion, ensuring compliance with Company Policies and relevant legislation, and seek HR guidance where appropriate. Maintain an up-to-date development plan and complete performance review documentation around formal reviews. Follow all security, cash, stock and administration procedures. Keep record keeping and training for all team members up to date to ensure compliance with Company Policies. Ensure relevant compliance with Company Policies and legal requirements and train team members where relevant. Provide regular communication of Company strategy and new initiatives to all team members and monitor implementation where relevant. Prepare and complete Store Audits with minimum standards achieved in stock accuracy, odds, financial variance and administration as per Company Policies and training. What we're looking for (Qualifications) You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Technical Skills: IT proficient - able to use a range of systems to manage in-store activity Planning and Prioritising Commerciality Motivating and Leading a Team Well-developed Communication Skills Successful Experience: Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. Delivering or exceeding sales and targets. Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. Managing staffing levels to sales. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. If you're ready to lead from the front and create an exceptional store experience, apply today. Disclaimer: This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that may be required. The description may be changed at the company's discretion at any time, with or without notice.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Feb 06, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Job Title: Assistant Engineering Manager Location: New Malden, Broad Oak (We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role) Salary: Circa £50,000 (dependent on skills and experience) What you'll be doing: Supporting the Technical Authority and Engineering Manager in the management of Project Engineering activities, including providing help and direction on the overall project delivery; Managing the planning of Engineering tasks, both within the Project and feeding into the Product level planning; Identifying, assessing and managing risks to the success of the project; Supporting interactions with the Project Technical Council and complex stakeholder network; Preparing for and supporting design review assessments of the Project Your skills and experiences: Experience in systems or software engineering delivery with strong knowledge of Engineering governance processes The ability to manage complex technical issues and make engineering judgements with support from subject matter experts Good problem-solving skills for routine or moderate complexity situations A good understanding of stakeholder management and how it can be applied to the benefit of the Project Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered. Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Combat Systems: Project Hopper Project Hopper is a Technology refresh programme for the Shared Infrastructure (SI) and Combat Management System (CMS) products. The team are bringing together the latest technologies and ways of working to deliver a modern, high-performance product that can support the whole surface ships fleet. This role is at the heart of the Project and requires regular engagement with the MoD, key suppliers and internal stakeholders, providing good visibility of the wider business, great opportunities to develop and enhance your skills and knowledge, and with the potential for future opportunities and growth. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 19th February 2026. Interviews for this position will take place W/C 2nd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Assistant Engineering Manager Location: New Malden, Broad Oak (We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role) Salary: Circa £50,000 (dependent on skills and experience) What you'll be doing: Supporting the Technical Authority and Engineering Manager in the management of Project Engineering activities, including providing help and direction on the overall project delivery; Managing the planning of Engineering tasks, both within the Project and feeding into the Product level planning; Identifying, assessing and managing risks to the success of the project; Supporting interactions with the Project Technical Council and complex stakeholder network; Preparing for and supporting design review assessments of the Project Your skills and experiences: Experience in systems or software engineering delivery with strong knowledge of Engineering governance processes The ability to manage complex technical issues and make engineering judgements with support from subject matter experts Good problem-solving skills for routine or moderate complexity situations A good understanding of stakeholder management and how it can be applied to the benefit of the Project Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered. Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Combat Systems: Project Hopper Project Hopper is a Technology refresh programme for the Shared Infrastructure (SI) and Combat Management System (CMS) products. The team are bringing together the latest technologies and ways of working to deliver a modern, high-performance product that can support the whole surface ships fleet. This role is at the heart of the Project and requires regular engagement with the MoD, key suppliers and internal stakeholders, providing good visibility of the wider business, great opportunities to develop and enhance your skills and knowledge, and with the potential for future opportunities and growth. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 19th February 2026. Interviews for this position will take place W/C 2nd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Feb 06, 2026
Full time
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Benefits You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Feb 06, 2026
Full time
About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Benefits You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact joel.
Work Wales are excited to be working with a large local food manufacturer, to offer an opportunity to join their team as a Quality Assurance Assistant. Job Title: Quality Assurance Assistant Hours - 6:00am - 3:00pm Mon - Fri Job Description: To support on implementing and maintaining the BRC Global Standard for Food Safety, customer specific expectations and any other legal requirements placed upon the factory in order to produce safe and legal food products. To be responsible for ensuring that the products produced adhere to the company quality standard. Specific duties include overseeing the entire production process, looking out for specific problems, positive release of equipment, assisting in implementation of quality control programs. Principle Duties: Supervise the day-to-day quality function of the business alongside Production QC Operatives. To maintain all aspects of the Quality Management System as set by the Technical Manager. To continually improve standards, monitor hygiene, quality and food safety issues on a daily basis. Investigation of customer complaints and investigation of supplier complaints. Record and manage daily incidents and strive to minimise reoccurrence by the correct implementation of HACCP, GMP and hygiene. Conduct and monitor GMP in the factory and report any non-conformances. Carry out glass brittle audits as necessary. Carry out hygiene audits as necessary. Undertake calibration of key equipment/machines. Carry out Traceability audits as per schedule and report to Technical Manager. Making sure the Traceability is maintained throughout the business. Allergen control on site. Undertake ATP/allergen swabbing to positively release equipment. Undertake product sample submissions for the laboratory and with the Technical Manager's support, interpret results, maintaining the sampling matrix for reporting to Technical Manager. Undertake product sampling from raw materials and finished product for testing in the onsite laboratory PV/FFA and Water Activity Testing with the Technical Manager's support, interpret results and reporting of results to Technical Manager. Assist with customer visits and third-party audits. Ensure all quality paperwork is completed in full and 100% accurate. To promote the management of CCP's within all members of the production team and the undertaking of any other reasonable function to ensure that safe and legal food products are manufactured by the company. For further information please contact Alex on (phone number removed) or email (url removed)
Feb 06, 2026
Seasonal
Work Wales are excited to be working with a large local food manufacturer, to offer an opportunity to join their team as a Quality Assurance Assistant. Job Title: Quality Assurance Assistant Hours - 6:00am - 3:00pm Mon - Fri Job Description: To support on implementing and maintaining the BRC Global Standard for Food Safety, customer specific expectations and any other legal requirements placed upon the factory in order to produce safe and legal food products. To be responsible for ensuring that the products produced adhere to the company quality standard. Specific duties include overseeing the entire production process, looking out for specific problems, positive release of equipment, assisting in implementation of quality control programs. Principle Duties: Supervise the day-to-day quality function of the business alongside Production QC Operatives. To maintain all aspects of the Quality Management System as set by the Technical Manager. To continually improve standards, monitor hygiene, quality and food safety issues on a daily basis. Investigation of customer complaints and investigation of supplier complaints. Record and manage daily incidents and strive to minimise reoccurrence by the correct implementation of HACCP, GMP and hygiene. Conduct and monitor GMP in the factory and report any non-conformances. Carry out glass brittle audits as necessary. Carry out hygiene audits as necessary. Undertake calibration of key equipment/machines. Carry out Traceability audits as per schedule and report to Technical Manager. Making sure the Traceability is maintained throughout the business. Allergen control on site. Undertake ATP/allergen swabbing to positively release equipment. Undertake product sample submissions for the laboratory and with the Technical Manager's support, interpret results, maintaining the sampling matrix for reporting to Technical Manager. Undertake product sampling from raw materials and finished product for testing in the onsite laboratory PV/FFA and Water Activity Testing with the Technical Manager's support, interpret results and reporting of results to Technical Manager. Assist with customer visits and third-party audits. Ensure all quality paperwork is completed in full and 100% accurate. To promote the management of CCP's within all members of the production team and the undertaking of any other reasonable function to ensure that safe and legal food products are manufactured by the company. For further information please contact Alex on (phone number removed) or email (url removed)
Location Birmingham Regional Centre - Arena Central Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue Please note that due to workforce controls, Leeds and Newcastle are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria: Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria: Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles.
Feb 05, 2026
Full time
Location Birmingham Regional Centre - Arena Central Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Liverpool Regional Centre - Water Street Manchester Regional Centre - Three New Bailey Newcastle Upon Tyne - Benton Park View Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue Please note that due to workforce controls, Leeds and Newcastle are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria: Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria: Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; o ur people make Sky a truly exciting and inclusive place to work . We're looking for creative and proactive individuals with a keen eye for detail to join our team and enhance our world class output across all platforms. If you can embrace the fast-paced nature of news broadcasting, then this could be for you. What you'll do: Co-ordinate the Studio Floor for live and pre-recorded output from Sky News Studios Liaising with gallery and director and technical teams to ensure production runs smoothly Work on OBs with live audiences and running rehearsals Being responsible for Health and Safety in the studio Producing scripts for presenters and micing up all talent and guests What you'll br ing You'll demonstrate a good working knowledge of multi-camera studio floor managing A good knowledge of Open Media and NRCS is preferable Ability to get guests on and off set within live output timings You'll be able to swiftly evaluate, decide and implement rapid changes effectively, through succinct and clear communication following Health and Safety protocols A genuine passion for TV production and strong familiarity of our brands and subject matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: " Access to free NOW, for streaming all your favourite shows" A generous pension package" Private healthcare" Discounts and cashback at over 800 Retailers Where you'll work: Osterley and Westminster plus shift work including weekends and bank holidays Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 05, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; o ur people make Sky a truly exciting and inclusive place to work . We're looking for creative and proactive individuals with a keen eye for detail to join our team and enhance our world class output across all platforms. If you can embrace the fast-paced nature of news broadcasting, then this could be for you. What you'll do: Co-ordinate the Studio Floor for live and pre-recorded output from Sky News Studios Liaising with gallery and director and technical teams to ensure production runs smoothly Work on OBs with live audiences and running rehearsals Being responsible for Health and Safety in the studio Producing scripts for presenters and micing up all talent and guests What you'll br ing You'll demonstrate a good working knowledge of multi-camera studio floor managing A good knowledge of Open Media and NRCS is preferable Ability to get guests on and off set within live output timings You'll be able to swiftly evaluate, decide and implement rapid changes effectively, through succinct and clear communication following Health and Safety protocols A genuine passion for TV production and strong familiarity of our brands and subject matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: " Access to free NOW, for streaming all your favourite shows" A generous pension package" Private healthcare" Discounts and cashback at over 800 Retailers Where you'll work: Osterley and Westminster plus shift work including weekends and bank holidays Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Overview Ever run a restaurant and think "this system could work better if someone actually understood how we operate"? At Harri, we build workforce technology for hospitality teams - and we're growing our UK Customer Success team. We're looking for hospitality operators who are brilliant with people, calm under pressure, and ready to step away from shift work into a real career in tech. This role is for you if you: Have experience as a Restaurant Manager / Assistant Manager Understand hiring, scheduling, labour pressure and service reality Are customer-obsessed and outcome-focused Know how to balance what customers want with what's realistic Responsibilities Own relationships with hospitality customers using Harri day-to-day Help clients get real value from the platform (not just "log tickets") Navigate tough conversations with empathy and clarity Partner with Product, Support and Technical teams to solve problems properly Why Harri? A fast-growing global hospitality tech company No weekends. No shifts. Real progression. Your hospitality experience actually matters here If you know hospitality and care about customers, we want to hear from you! Compensation: To be discussed
Feb 05, 2026
Full time
Overview Ever run a restaurant and think "this system could work better if someone actually understood how we operate"? At Harri, we build workforce technology for hospitality teams - and we're growing our UK Customer Success team. We're looking for hospitality operators who are brilliant with people, calm under pressure, and ready to step away from shift work into a real career in tech. This role is for you if you: Have experience as a Restaurant Manager / Assistant Manager Understand hiring, scheduling, labour pressure and service reality Are customer-obsessed and outcome-focused Know how to balance what customers want with what's realistic Responsibilities Own relationships with hospitality customers using Harri day-to-day Help clients get real value from the platform (not just "log tickets") Navigate tough conversations with empathy and clarity Partner with Product, Support and Technical teams to solve problems properly Why Harri? A fast-growing global hospitality tech company No weekends. No shifts. Real progression. Your hospitality experience actually matters here If you know hospitality and care about customers, we want to hear from you! Compensation: To be discussed
