Excellent Estimator Account Manager Opportunity. This role is to be office based in Hartlepool. WHAT IS IN IT FOR YOU? Annual Base Salary of Circa £40k per annum. Negotiable DOE Permanent position Monday to Friday working hours, early finish on Friday 39-hour contractual weeks Full upskilling and committed mentoring/development in terms of sector if required. 25 days leave + Bank holidays Opportunity to join a business who is one of the oldest SBD accredited manufacturers in the UK The opportunity to join a business with 50+ years of immaculate trade. Ready-made long-term loyal accounts to take control of and nurture. Our client has and continue to work on some of the major UK projects. Prospect of an amazing career within a terrific business The opportunity to serve multiple niches/industries, including construction, healthcare and education to name but a few. Opportunity to join a business devoted to safety and overall compliance (Crucial aspect within their niche) Excellent training initiatives, sector focused (If required) Office based in Hartlepool The opportunity to drive positive change in terms of safety and compliance The opportunity to join a business genuinely devoted to a positive and happy working culture. THE BUSINESS Our client is a world class manufacturing/engineering business with an ever-growing presence throughout the UK. They take pride in crafting exceptional doors, door sets, and screens that seamlessly blend aesthetics with functionality. We are currently seeking a detail-oriented and proactive Key Account Manager/Sales Estimator to join their dedicated team. As a Key Account Manager/Sales Estimator, you will play a vital role in ensuring our clients customers' requirements are met efficiently while maintaining the highest standards of quality and satisfaction. You will be the first port of call for your selected key accounts in terms of kick-starting new projects. THE ROLE Precise Quotation: Generating thorough and comprehensive quotes in response to customer enquiries, ensuring all specifications are accurately captured. Customer Engagement: Directly communicating with customers, architects, main contractors, and sub-contractors via email and telephone to understand their requirements and incorporate them into quotes. Translation of Requirements: Identifying and comprehending customer needs, translating them into clear and understandable quotations from Architects drawings and schedule take offs. Customer Relationship Development: Cultivating positive relationships between our client and its customers. Safety and Compliance: Observing safety rules and procedures, ensuring a safe work environment, and caring for the well-being of fellow employees. Training and Collaboration: Participating in training provided and collaborating within a team or working independently to fulfil the role's responsibilities. THE PERSON Construction or Estimating Experience: Previous experience in construction or estimating roles, preferably within the engineering, construction or technical manufacturing industries. Software Knowledge: Any experience or understanding of the software Artis or likeminded software s for design and quoting would be hugely beneficial. Joinery Knowledge: Understanding of joinery products and their technical aspects would be beneficial but by no means essential. CAD Proficiency: Familiarity with Computer-Aided Design (CAD) software for enhanced quote accuracy. Quotation Expertise: Previous experience in managing customer accounts and producing quotes within any of the engineering/manufacturing/construction disciplines. Geographically: Able to commute to Hartlepool with no issues 5 days a week. ESSENTIAL PERSON REQUIREMENTS Numerical Accuracy: High level of numeracy and accuracy for precise quotations. IT Proficiency: Knowledge of Microsoft Office packages, including Excel and Word, to create professional documents. Technical Drawing Interpretation: Ability to interpret and understand technical drawings to create accurate quotes. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group (phone number removed)
Feb 15, 2026
Full time
Excellent Estimator Account Manager Opportunity. This role is to be office based in Hartlepool. WHAT IS IN IT FOR YOU? Annual Base Salary of Circa £40k per annum. Negotiable DOE Permanent position Monday to Friday working hours, early finish on Friday 39-hour contractual weeks Full upskilling and committed mentoring/development in terms of sector if required. 25 days leave + Bank holidays Opportunity to join a business who is one of the oldest SBD accredited manufacturers in the UK The opportunity to join a business with 50+ years of immaculate trade. Ready-made long-term loyal accounts to take control of and nurture. Our client has and continue to work on some of the major UK projects. Prospect of an amazing career within a terrific business The opportunity to serve multiple niches/industries, including construction, healthcare and education to name but a few. Opportunity to join a business devoted to safety and overall compliance (Crucial aspect within their niche) Excellent training initiatives, sector focused (If required) Office based in Hartlepool The opportunity to drive positive change in terms of safety and compliance The opportunity to join a business genuinely devoted to a positive and happy working culture. THE BUSINESS Our client is a world class manufacturing/engineering business with an ever-growing presence throughout the UK. They take pride in crafting exceptional doors, door sets, and screens that seamlessly blend aesthetics with functionality. We are currently seeking a detail-oriented and proactive Key Account Manager/Sales Estimator to join their dedicated team. As a Key Account Manager/Sales Estimator, you will play a vital role in ensuring our clients customers' requirements are met efficiently while maintaining the highest standards of quality and satisfaction. You will be the first port of call for your selected key accounts in terms of kick-starting new projects. THE ROLE Precise Quotation: Generating thorough and comprehensive quotes in response to customer enquiries, ensuring all specifications are accurately captured. Customer Engagement: Directly communicating with customers, architects, main contractors, and sub-contractors via email and telephone to understand their requirements and incorporate them into quotes. Translation of Requirements: Identifying and comprehending customer needs, translating them into clear and understandable quotations from Architects drawings and schedule take offs. Customer Relationship Development: Cultivating positive relationships between our client and its customers. Safety and Compliance: Observing safety rules and procedures, ensuring a safe work environment, and caring for the well-being of fellow employees. Training and Collaboration: Participating in training provided and collaborating within a team or working independently to fulfil the role's responsibilities. THE PERSON Construction or Estimating Experience: Previous experience in construction or estimating roles, preferably within the engineering, construction or technical manufacturing industries. Software Knowledge: Any experience or understanding of the software Artis or likeminded software s for design and quoting would be hugely beneficial. Joinery Knowledge: Understanding of joinery products and their technical aspects would be beneficial but by no means essential. CAD Proficiency: Familiarity with Computer-Aided Design (CAD) software for enhanced quote accuracy. Quotation Expertise: Previous experience in managing customer accounts and producing quotes within any of the engineering/manufacturing/construction disciplines. Geographically: Able to commute to Hartlepool with no issues 5 days a week. ESSENTIAL PERSON REQUIREMENTS Numerical Accuracy: High level of numeracy and accuracy for precise quotations. IT Proficiency: Knowledge of Microsoft Office packages, including Excel and Word, to create professional documents. Technical Drawing Interpretation: Ability to interpret and understand technical drawings to create accurate quotes. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group (phone number removed)
Job Title: Senior Project Manager - Auto Location: London/Brackley (Plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Senior Project Manager plays a pivotal role in the Auto Team and will take a lead role in the success of the accounts. You will help to plan, coordinate and deliver a calendar of live events for key automotive clients. These events will be across the UK, including the delivery of National, Roadshow and test-drive events. This role will play a key role in maintaining this client relationship though flawless project management. Experience of working with automotive clients in the events industry is essential The successful candidate must be able to demonstrate the below experience: Project management Provide first port of call on operational decisions from the wider team, supporting the Head of Automotive Operations and client account lead Working with the Head of Automotive Operations and the Resource Manager to resource live projects both pre-event and onsite utilising internal resource where possible, and minimising external time costs Interpretation and delivery of the client's brief through compelling, creative and thorough proposals where required, in conjunction with the wider team Liaison with clients on a project by project basis to implement their requirements with an ability to challenge and suggest alternatives as necessary Provide a first line level of project management day to day To work closely with the nominated team of core staff and freelance crew and lead on site when required Communicate with Account Mangers, Account Directors and the wider team to ensure cohesion with client objectives from a project delivery perspective Ensure all project material is systematically logged, stored and maintained on behalf of the client and in line with Strata operational processes Provide continuous clear communication, via all means, email, phone, in person etc. on all managed projects Responsible for the preparation and management of budgets, ensuring 100% accuracy and close management and communication of any changes and fluctuation Monitor project costs against agreed plans, in particular time booked to the project, and ensure project profitability Responsible for the positive project cashflow on all projects Ensure that day to day project administration is filed and dealt with correctly Prepare onsite schedules and critical paths and input on SOW's where required Manage any scope creep as it arises, with Client Services support as needed Liaise with other departments (e.g. Technical, Warehouse Operations, Studio) within Strata ensuring that deadlines and budgets are met and projects delivered on time and to expectation Demonstrate an understanding of AV / technical solutions specifically in regard to EVs and charging solutions Demonstrate an understanding of technical automotive outdoor events, test rives and exhibitions Liaise with suppliers; Lead on briefing, negotiating, agreeing commission, adding markup and ensuring deadlines and budgets are met Leadership of the pre event and onsite teams (PM's/Pro Co's etc) ensuring the delivery of the event is seamless and exceeds the client's expectation Ensure that all stakeholders - clients, speakers, crew are well looked after on site and dealt with professionally and with a duty of care Prepare and collate all health & safety and crisis management documentation to ensure proactive and thorough disaster recovery is in place for all events Ensure Quality Management of the project from start to finish, to ISO9001 standards Record and communicate planning updates to the Account Lead during the delivery phases of the project, including any project changes People management Line management of junior team members within the group - Project Managers/Project Co ordinators, where required Provide guidance, coaching and a point of escalation to junior team members working on projects led by the SPM Brief taking and pitching Work on proposals and pitches in conjunction with the Account Team and specialist service departments within Strata Writing elements of the pitch and creating presentations Provide input and take a lead in contributing to the requirements of the project with client and team needs, in mind Confidently participate in face to face pitches for new business should the need arise Reconciliation and post event Ensure projects are reconciled and information is passed in a timely fashion to accounts, for billing and ensure projects are commercially viable and in a positive cash position Manage internal and external debriefs for the purposes of review and continual improvement Develop client relationships to encourage organic growth of accounts Knowledge sharing: encourage information and learnings are shared amongst the team from an operational, technical, content and venue perspective Manage the post event administrative process, including working with the Marketing function to create a case study or each project Creative Encourage broadminded thinking and open creative approaches Keep abreast of and research new approaches to present to clients and the wider Strata team External To ensure an excellent level of customer service and to anticipate client requirements at meetings, on site and location Be the gatekeeper at all times for compliance, ensuring the high standards of the events are met but within the requisite guidelines To uphold good production values on site and location To monitor the quality of all client deliverables Develop positive client relationships and be the main contact for all things operational To be a good ambassador for the Company To promote the sale of other Strata products e.g., Digital, Creative Services Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period OurPrinciples A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us toward a more inclusive future.
Feb 15, 2026
Full time
Job Title: Senior Project Manager - Auto Location: London/Brackley (Plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Senior Project Manager plays a pivotal role in the Auto Team and will take a lead role in the success of the accounts. You will help to plan, coordinate and deliver a calendar of live events for key automotive clients. These events will be across the UK, including the delivery of National, Roadshow and test-drive events. This role will play a key role in maintaining this client relationship though flawless project management. Experience of working with automotive clients in the events industry is essential The successful candidate must be able to demonstrate the below experience: Project management Provide first port of call on operational decisions from the wider team, supporting the Head of Automotive Operations and client account lead Working with the Head of Automotive Operations and the Resource Manager to resource live projects both pre-event and onsite utilising internal resource where possible, and minimising external time costs Interpretation and delivery of the client's brief through compelling, creative and thorough proposals where required, in conjunction with the wider team Liaison with clients on a project by project basis to implement their requirements with an ability to challenge and suggest alternatives as necessary Provide a first line level of project management day to day To work closely with the nominated team of core staff and freelance crew and lead on site when required Communicate with Account Mangers, Account Directors and the wider team to ensure cohesion with client objectives from a project delivery perspective Ensure all project material is systematically logged, stored and maintained on behalf of the client and in line with Strata operational processes Provide continuous clear communication, via all means, email, phone, in person etc. on all managed projects Responsible for the preparation and management of budgets, ensuring 100% accuracy and close management and communication of any changes and fluctuation Monitor project costs against agreed plans, in particular time booked to the project, and ensure project profitability Responsible for the positive project cashflow on all projects Ensure that day to day project administration is filed and dealt with correctly Prepare onsite schedules and critical paths and input on SOW's where required Manage any scope creep as it arises, with Client Services support as needed Liaise with other departments (e.g. Technical, Warehouse Operations, Studio) within Strata ensuring that deadlines and budgets are met and projects delivered on time and to expectation Demonstrate an understanding of AV / technical solutions specifically in regard to EVs and charging solutions Demonstrate an understanding of technical automotive outdoor events, test rives and exhibitions Liaise with suppliers; Lead on briefing, negotiating, agreeing commission, adding markup and ensuring deadlines and budgets are met Leadership of the pre event and onsite teams (PM's/Pro Co's etc) ensuring the delivery of the event is seamless and exceeds the client's expectation Ensure that all stakeholders - clients, speakers, crew are well looked after on site and dealt with professionally and with a duty of care Prepare and collate all health & safety and crisis management documentation to ensure proactive and thorough disaster recovery is in place for all events Ensure Quality Management of the project from start to finish, to ISO9001 standards Record and communicate planning updates to the Account Lead during the delivery phases of the project, including any project changes People management Line management of junior team members within the group - Project Managers/Project Co ordinators, where required Provide guidance, coaching and a point of escalation to junior team members working on projects led by the SPM Brief taking and pitching Work on proposals and pitches in conjunction with the Account Team and specialist service departments within Strata Writing elements of the pitch and creating presentations Provide input and take a lead in contributing to the requirements of the project with client and team needs, in mind Confidently participate in face to face pitches for new business should the need arise Reconciliation and post event Ensure projects are reconciled and information is passed in a timely fashion to accounts, for billing and ensure projects are commercially viable and in a positive cash position Manage internal and external debriefs for the purposes of review and continual improvement Develop client relationships to encourage organic growth of accounts Knowledge sharing: encourage information and learnings are shared amongst the team from an operational, technical, content and venue perspective Manage the post event administrative process, including working with the Marketing function to create a case study or each project Creative Encourage broadminded thinking and open creative approaches Keep abreast of and research new approaches to present to clients and the wider Strata team External To ensure an excellent level of customer service and to anticipate client requirements at meetings, on site and location Be the gatekeeper at all times for compliance, ensuring the high standards of the events are met but within the requisite guidelines To uphold good production values on site and location To monitor the quality of all client deliverables Develop positive client relationships and be the main contact for all things operational To be a good ambassador for the Company To promote the sale of other Strata products e.g., Digital, Creative Services Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period OurPrinciples A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us toward a more inclusive future.
London, United Kingdom Swindon, United Kingdom Operating at a senior level, you will shape and deliver a website strategy that delivers against our purpose of "Banking - but fairer, more rewarding and for the good of society". This strategy will be customer-centric, facilitating memorable experiences, operational excellence and strong commercial outcomes, and be delivered through your exceptional leadership of a very high-performance and driven multidisciplinary team. You will be a thought leader, championing digital excellence within the business. Working closely with other senior leaders across the organisation, you'll ensure that the website is best-in-class and positions Nationwide as a leading financial services institution. This is a brilliant opportunity to play a key role in our strategy and create a lasting, positive impact on our Members. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office.If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Are you a Virgin Money colleague? Take a look at the Cross-Company Careers Guidance on VMx where you'll find information on how we manage cross-entity hires. Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is Ian Humphreys and the main recruitment contact is Amy Bright. Please note that should you be successful in securing this role the job title on our internal systems will be Head of Marketing & Corporate Affairs. Banking - but fairer, more rewarding, and for the good of society What you'll be doing You will lead a multidisciplinary team accountable for website strategy and transformation, digital trading performance, website content and design, insights and performance, website management, budget and resource management, SEO and accessibility. You will provide clear direction and leadership to the team to ensure alignment across activity, facilitate a culture of high performance and create market-leading colleague engagement levels. You will build a very strong leadership team around you, with an aligned culture around outstanding performance and creative excellence. You will work closely with a whole range of teams within GCC, Retail, MFW and COO to deliver a roadmap of activity that delivers against the website strategy and business objectives. You will lead a culture of continuous improvement, adopting an insight-driven approach that ensures measurement and insight are at the heart of how we improve website experiences and sales performance. As a champion of digital excellence, you will lead the creation and delivery of outstanding digital experiences. This includes ensuring that every customer journey across our sites is intuitive, consistent, and accessible. You will oversee content strategy, design, and production, maintaining a high standard of clarity, accuracy, and brand alignment. Accessibility will be a fundamental expectation under your leadership, embedding inclusive design principles and ensuring WCAG compliance. In addition, you will own and drive the SEO/AEO/AGO strategy for the organisation. Ensuring our websites achieve strong visibility, discoverability, and technical health to maximise the benefit received through organic search. You will also drive forward the staying on top of the ongoing developments driven by how users interact with AI. You will provide brilliant leadership to the team, ensuring alignment against objectives, high-performance and best-in-class colleague engagement levels. You will create an operating model that supports these goals. About you As a minimum, you will have/be: Proven experienceof leading high-performing digital teams, with measurable results Excellent leadership skills, with a track record of leading high-performing, senior teams Technical expertise covering digital strategy, user experience, content design, analytics and insight, SEO and website management A strategic thinker with the ability to identify challenge and develop solutions A collaborative leader who is analytical, creative, confident and an excellent communicator Strong collaboration skills, building relationships with senior stakeholders across the organisation A strong ability to interpret data,identifytrends and turn insights into clear actions Exceptional influencing skills, with the confidence to challenge constructively and secure senior leader alignment Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 2119 Apply Before 02/23/2026, 11:55 PM Locations 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB
Feb 15, 2026
Full time
London, United Kingdom Swindon, United Kingdom Operating at a senior level, you will shape and deliver a website strategy that delivers against our purpose of "Banking - but fairer, more rewarding and for the good of society". This strategy will be customer-centric, facilitating memorable experiences, operational excellence and strong commercial outcomes, and be delivered through your exceptional leadership of a very high-performance and driven multidisciplinary team. You will be a thought leader, championing digital excellence within the business. Working closely with other senior leaders across the organisation, you'll ensure that the website is best-in-class and positions Nationwide as a leading financial services institution. This is a brilliant opportunity to play a key role in our strategy and create a lasting, positive impact on our Members. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office.If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Uncompromisingly Customer, whatever our role The extras you'll get There are all sorts of employee benefits available at Nationwide, including: Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Are you a Virgin Money colleague? Take a look at the Cross-Company Careers Guidance on VMx where you'll find information on how we manage cross-entity hires. Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is Ian Humphreys and the main recruitment contact is Amy Bright. Please note that should you be successful in securing this role the job title on our internal systems will be Head of Marketing & Corporate Affairs. Banking - but fairer, more rewarding, and for the good of society What you'll be doing You will lead a multidisciplinary team accountable for website strategy and transformation, digital trading performance, website content and design, insights and performance, website management, budget and resource management, SEO and accessibility. You will provide clear direction and leadership to the team to ensure alignment across activity, facilitate a culture of high performance and create market-leading colleague engagement levels. You will build a very strong leadership team around you, with an aligned culture around outstanding performance and creative excellence. You will work closely with a whole range of teams within GCC, Retail, MFW and COO to deliver a roadmap of activity that delivers against the website strategy and business objectives. You will lead a culture of continuous improvement, adopting an insight-driven approach that ensures measurement and insight are at the heart of how we improve website experiences and sales performance. As a champion of digital excellence, you will lead the creation and delivery of outstanding digital experiences. This includes ensuring that every customer journey across our sites is intuitive, consistent, and accessible. You will oversee content strategy, design, and production, maintaining a high standard of clarity, accuracy, and brand alignment. Accessibility will be a fundamental expectation under your leadership, embedding inclusive design principles and ensuring WCAG compliance. In addition, you will own and drive the SEO/AEO/AGO strategy for the organisation. Ensuring our websites achieve strong visibility, discoverability, and technical health to maximise the benefit received through organic search. You will also drive forward the staying on top of the ongoing developments driven by how users interact with AI. You will provide brilliant leadership to the team, ensuring alignment against objectives, high-performance and best-in-class colleague engagement levels. You will create an operating model that supports these goals. About you As a minimum, you will have/be: Proven experienceof leading high-performing digital teams, with measurable results Excellent leadership skills, with a track record of leading high-performing, senior teams Technical expertise covering digital strategy, user experience, content design, analytics and insight, SEO and website management A strategic thinker with the ability to identify challenge and develop solutions A collaborative leader who is analytical, creative, confident and an excellent communicator Strong collaboration skills, building relationships with senior stakeholders across the organisation A strong ability to interpret data,identifytrends and turn insights into clear actions Exceptional influencing skills, with the confidence to challenge constructively and secure senior leader alignment Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 2119 Apply Before 02/23/2026, 11:55 PM Locations 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB
Making a career change is a big decision. Become a part of a team that is passionate about creating and delivering cutting-edge solutions for retailers worldwide. At our company, we're dedicated to supporting your career aspirations and helping you exceed your goals. You'll benefit from industry-leading training, global development opportunities, and the chance to collaborate within a diverse culture across our offices in nine countries. Our inclusive culture reflects our purpose: to make a difference for every colleague, every client, every day. As a leading provider of Unified Commerce solutions for retail, our technology empowers top retail brands by optimizing product management, promotions, merchandising, and store operations. With the global shift toward our cloud-native, microservices architecture, opportunities for career growth have never been more exciting. Today, more than 100,000 retail stores in fashion, grocery, footwear, general merchandise, discount, and sporting goods rely on our solutions to generate nearly $2 trillion in annual revenue. We hope you'll join us in driving innovation and delivering impactful solutions as we continue leading the Unified Commerce revolution. Job Title: Professional Services Consultant - Aptos ONE Company Overview Aptos is a recognized global provider of technology solutions that help more than 1,000 retail brands deliver every shopper a personalized, empowered, and seamless experience - no matter when, where or how they shop. Our success is built upon our long history of innovation and collaboration, and our future success will be fueled by passionate, professional colleagues who are driven to find new ways to put the latest technologies to work to solve the many challenges that retailers face. We're always looking for candidates with a desire to innovate, grow and learn from each other as we work together to help the world's leading retail brands succeed and thrive. Position Overview As the Aptos ONE Consultant Professional Services point of sale expert, you will work closely with merchants of all sizes and complexity as well as internal cross-functional colleagues and stakeholders to ensure successful delivery of the solution. You will advise merchants on best practices, gather, and document requirements and configure, test, and deliver a solution that adds maximum value for the merchant. You will also contribute and utilize our Aptos A2 process during project implementation, that utilizes our Kickstart foundation for Aptos ONE. Role & Responsibilities: Manage client expectations and drive a stellar client experience. Partner with business stakeholders to confirm understanding of business drivers and strategy. Leverage industry and organizational standards, patterns, and best practices to deliver maximum value. Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers, and leadership. Collaborate with cross-functional peers to establish and maintain organizational best practices, processes, and methodologies. Proactively lead design sessions with our customers and peers to drive toward decisions related to application configurations. Configure, document, test & deliver a cloud based point of sale solution within defined time & budget constraints. Work with project managers to define tasks, estimate efforts and requirements to deliver required solutions. Be respected as an authoritative source in a narrowly defined functional domain but remain generally knowledgeable regarding broad industry segments. Deliver comprehensive end-user training & support to business and technical users of all levels. Log, troubleshoot, diagnose, and resolve technical and functional issues ( e.g., application, application integrations, network and hardware ) Participate in the sales process to provide estimates and granular level of effort estimates for anticipated scope. Provide on-site support for Client Go-Lives when requested. Provide mentorship to junior team members locally as well as globally. Perform other duties that will serve as best practices for future implementation. Qualifications: Minimum of 5 years of experience in POS implementations or a comparable role Experience working in retail is highly preferred. Ability to present a strong credible image to our customers. Strong communication, documentation, and presentation skills Strong multitasking and time management skills Flexibility and adaptability Experience working with system integrations. Knowledge of retail data & data relationships Experience working with relational & non-relational database technologies. Very strong troubleshooting skills and technical aptitude General understanding of networking technologies (VPN, firewall etc) Innovation and ingenuity Enjoy collaboration in a team environment. Analyze Gap requirements throughout Project Implementation Ability to communicate fluently in English (written and spoken) Ability to work remotely efficiently and delivering results on time Travel will be required Preferred Skills Experience working directly or indirectly with other Retail functional domains (merchandising, sales audit, eComm etc) AWS Expertise Experience with POSTMAN, REST API, and other test tools Experience with Jira, Confluence, and M365 application tool sets Understanding of modern security technologies, compliance standards & processes Experience working on Agile projects Bachelor's Degree in a related technical fieldWe offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice. Submit your resume today! Learn about Aptos' Global Culture Prospect Introduce YourselfIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Feb 15, 2026
Full time
Making a career change is a big decision. Become a part of a team that is passionate about creating and delivering cutting-edge solutions for retailers worldwide. At our company, we're dedicated to supporting your career aspirations and helping you exceed your goals. You'll benefit from industry-leading training, global development opportunities, and the chance to collaborate within a diverse culture across our offices in nine countries. Our inclusive culture reflects our purpose: to make a difference for every colleague, every client, every day. As a leading provider of Unified Commerce solutions for retail, our technology empowers top retail brands by optimizing product management, promotions, merchandising, and store operations. With the global shift toward our cloud-native, microservices architecture, opportunities for career growth have never been more exciting. Today, more than 100,000 retail stores in fashion, grocery, footwear, general merchandise, discount, and sporting goods rely on our solutions to generate nearly $2 trillion in annual revenue. We hope you'll join us in driving innovation and delivering impactful solutions as we continue leading the Unified Commerce revolution. Job Title: Professional Services Consultant - Aptos ONE Company Overview Aptos is a recognized global provider of technology solutions that help more than 1,000 retail brands deliver every shopper a personalized, empowered, and seamless experience - no matter when, where or how they shop. Our success is built upon our long history of innovation and collaboration, and our future success will be fueled by passionate, professional colleagues who are driven to find new ways to put the latest technologies to work to solve the many challenges that retailers face. We're always looking for candidates with a desire to innovate, grow and learn from each other as we work together to help the world's leading retail brands succeed and thrive. Position Overview As the Aptos ONE Consultant Professional Services point of sale expert, you will work closely with merchants of all sizes and complexity as well as internal cross-functional colleagues and stakeholders to ensure successful delivery of the solution. You will advise merchants on best practices, gather, and document requirements and configure, test, and deliver a solution that adds maximum value for the merchant. You will also contribute and utilize our Aptos A2 process during project implementation, that utilizes our Kickstart foundation for Aptos ONE. Role & Responsibilities: Manage client expectations and drive a stellar client experience. Partner with business stakeholders to confirm understanding of business drivers and strategy. Leverage industry and organizational standards, patterns, and best practices to deliver maximum value. Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers, and leadership. Collaborate with cross-functional peers to establish and maintain organizational best practices, processes, and methodologies. Proactively lead design sessions with our customers and peers to drive toward decisions related to application configurations. Configure, document, test & deliver a cloud based point of sale solution within defined time & budget constraints. Work with project managers to define tasks, estimate efforts and requirements to deliver required solutions. Be respected as an authoritative source in a narrowly defined functional domain but remain generally knowledgeable regarding broad industry segments. Deliver comprehensive end-user training & support to business and technical users of all levels. Log, troubleshoot, diagnose, and resolve technical and functional issues ( e.g., application, application integrations, network and hardware ) Participate in the sales process to provide estimates and granular level of effort estimates for anticipated scope. Provide on-site support for Client Go-Lives when requested. Provide mentorship to junior team members locally as well as globally. Perform other duties that will serve as best practices for future implementation. Qualifications: Minimum of 5 years of experience in POS implementations or a comparable role Experience working in retail is highly preferred. Ability to present a strong credible image to our customers. Strong communication, documentation, and presentation skills Strong multitasking and time management skills Flexibility and adaptability Experience working with system integrations. Knowledge of retail data & data relationships Experience working with relational & non-relational database technologies. Very strong troubleshooting skills and technical aptitude General understanding of networking technologies (VPN, firewall etc) Innovation and ingenuity Enjoy collaboration in a team environment. Analyze Gap requirements throughout Project Implementation Ability to communicate fluently in English (written and spoken) Ability to work remotely efficiently and delivering results on time Travel will be required Preferred Skills Experience working directly or indirectly with other Retail functional domains (merchandising, sales audit, eComm etc) AWS Expertise Experience with POSTMAN, REST API, and other test tools Experience with Jira, Confluence, and M365 application tool sets Understanding of modern security technologies, compliance standards & processes Experience working on Agile projects Bachelor's Degree in a related technical fieldWe offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice. Submit your resume today! Learn about Aptos' Global Culture Prospect Introduce YourselfIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
A leading creative agency in the United Kingdom is searching for a Technical Project Manager to oversee immersive events and large-scale productions. This role entails managing projects from initial brief to client sign-off while collaborating with designers and technicians. The ideal candidate will have significant experience in live events or immersive productions and thrive in fast-paced settings. Strong communication and problem-solving skills are essential for ensuring all project details align with innovative and sustainable practices.
Feb 15, 2026
Full time
A leading creative agency in the United Kingdom is searching for a Technical Project Manager to oversee immersive events and large-scale productions. This role entails managing projects from initial brief to client sign-off while collaborating with designers and technicians. The ideal candidate will have significant experience in live events or immersive productions and thrive in fast-paced settings. Strong communication and problem-solving skills are essential for ensuring all project details align with innovative and sustainable practices.
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention. As a Data Science Manager within our Payment Intelligence team, you'll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You'll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network. At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale. What you'll do Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development. Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions. Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals. Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production. Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders. What excites you Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team. Mentoring a high-performing team and fostering a culture of technical excellence. Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale. Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation. What excites us 2+ years managing Data Scientists within complex, high-stakes domains. A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment. A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership. Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus). Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off:Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days. Life at GoCardless We're an organization defined by our values. We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner.
Feb 15, 2026
Full time
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention. As a Data Science Manager within our Payment Intelligence team, you'll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You'll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network. At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale. What you'll do Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development. Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions. Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals. Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production. Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders. What excites you Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team. Mentoring a high-performing team and fostering a culture of technical excellence. Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale. Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation. What excites us 2+ years managing Data Scientists within complex, high-stakes domains. A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment. A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership. Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus). Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off:Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days. Life at GoCardless We're an organization defined by our values. We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner.
Global Banking & Markets - Software Engineering - Vice President - Birmingham location_on Birmingham, West Midlands, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Vice President language OFFICE LOCATION(S) Birmingham assignment JOB FUNCTION Software Engineering account_balance DIVISION Global Banking & Markets Overview Goldman Sachs Investment Banking (IB) works on some of the most complex financial challenges and transactions in the market today. Whether advising on a merger, providing financial solutions for an acquisition, or structuring an initial public offering, we handle projects that help clients at major milestones. We work with corporations, pension funds, financial sponsors, and governments and are team of strong analytical thinkers, who have a passion for producing out-of-the-box ideas. Key Responsibilities Architectural Patterns: In-depth knowledge of enterprise integration patterns, domain-driven design (DDD), and various architectural styles (e.g., monolithic, microservices, event-driven). System Design: Ability to design highly scalable, available, resilient, and performant systems. This includes capacity planning, load balancing, caching strategies, and disaster recovery. Data Management: Experience with relational databases (e.g., PostgreSQL, MySQL, Oracle) and NoSQL databases (e.g., MongoDB, Cassandra, Redis, DynamoDB). Understanding of data modelling, database optimization, and data migration strategies. Messaging & Streaming: Experience with message brokers and streaming platforms like Apache Kafka, RabbitMQ, AWS SQS/SNS etc. API Development: Proficiency in designing and developing RESTful APIs, GraphQL, and understanding API gateway concepts. Understanding of Cloud Providers: Proficiency in AWS (EC2, S3, RDS, Lambda, SQS, SNS, VPC, CloudFormation, EKS) is crucial, including their core services and architectural best practices. Cloud Architecture Patterns: Experience with designing and implementing cloud-native architectures such as microservices, serverless, event-driven, and containerized applications. Agentic AI Principles: Understanding the concepts of intelligent agents, their architectures (e.g., perception-action cycles, memory, planning), and how they interact with environments. Knowledge of how LLMs work, prompt engineering, fine-tuning, and integrating them into applications. Concepts related to how AI agents make decisions, plan actions, and achieve goals. Understanding biases, fairness, transparency, and responsible AI development, especially critical for agentic systems. Technical Leadership: Ability to lead technical teams, mentor junior developers, and drive architectural decisions. Communication: Excellent verbal and written communication skills to articulate complex technical concepts to both technical and non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot complex issues and design innovative solutions. Stakeholder Management: Capability to collaborate effectively with product owners, project managers, and other teams to align technical solutions with business goals. At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 15, 2026
Full time
Global Banking & Markets - Software Engineering - Vice President - Birmingham location_on Birmingham, West Midlands, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Vice President language OFFICE LOCATION(S) Birmingham assignment JOB FUNCTION Software Engineering account_balance DIVISION Global Banking & Markets Overview Goldman Sachs Investment Banking (IB) works on some of the most complex financial challenges and transactions in the market today. Whether advising on a merger, providing financial solutions for an acquisition, or structuring an initial public offering, we handle projects that help clients at major milestones. We work with corporations, pension funds, financial sponsors, and governments and are team of strong analytical thinkers, who have a passion for producing out-of-the-box ideas. Key Responsibilities Architectural Patterns: In-depth knowledge of enterprise integration patterns, domain-driven design (DDD), and various architectural styles (e.g., monolithic, microservices, event-driven). System Design: Ability to design highly scalable, available, resilient, and performant systems. This includes capacity planning, load balancing, caching strategies, and disaster recovery. Data Management: Experience with relational databases (e.g., PostgreSQL, MySQL, Oracle) and NoSQL databases (e.g., MongoDB, Cassandra, Redis, DynamoDB). Understanding of data modelling, database optimization, and data migration strategies. Messaging & Streaming: Experience with message brokers and streaming platforms like Apache Kafka, RabbitMQ, AWS SQS/SNS etc. API Development: Proficiency in designing and developing RESTful APIs, GraphQL, and understanding API gateway concepts. Understanding of Cloud Providers: Proficiency in AWS (EC2, S3, RDS, Lambda, SQS, SNS, VPC, CloudFormation, EKS) is crucial, including their core services and architectural best practices. Cloud Architecture Patterns: Experience with designing and implementing cloud-native architectures such as microservices, serverless, event-driven, and containerized applications. Agentic AI Principles: Understanding the concepts of intelligent agents, their architectures (e.g., perception-action cycles, memory, planning), and how they interact with environments. Knowledge of how LLMs work, prompt engineering, fine-tuning, and integrating them into applications. Concepts related to how AI agents make decisions, plan actions, and achieve goals. Understanding biases, fairness, transparency, and responsible AI development, especially critical for agentic systems. Technical Leadership: Ability to lead technical teams, mentor junior developers, and drive architectural decisions. Communication: Excellent verbal and written communication skills to articulate complex technical concepts to both technical and non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot complex issues and design innovative solutions. Stakeholder Management: Capability to collaborate effectively with product owners, project managers, and other teams to align technical solutions with business goals. At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Project Manager Managing a small project team that is growing to deliver technical product development to customer specifications. The successful candidate will demonstrate industry best practices and effective use of project management tools when delivering technical projects. Role Profile You will be the relationship manager between various internal departments and the customer click apply for full job details
Feb 15, 2026
Full time
Project Manager Managing a small project team that is growing to deliver technical product development to customer specifications. The successful candidate will demonstrate industry best practices and effective use of project management tools when delivering technical projects. Role Profile You will be the relationship manager between various internal departments and the customer click apply for full job details
As the Head of Products - Tagetik, you'll lead our Tagetik Product Management team and set the strategic direction for our enterprise planning and financial solutions. You'll drive the long term roadmap, champion user centred design, promote a test and learn culture, and deliver products that support our wider Security of Supply strategy. This is a senior leadership role where you'll draw on deep domain knowledge, strong stakeholder influence, and a passion for solving complex challenges with scalable, value led solutions. Lead product vision and strategy Shape and evolve the long term vision for our Tagetik product suite. Align product plans with our Security of Supply strategy and wider business priorities. Translate customer, market, and business insights into actionable product roadmaps. Deliver measurable value Champion a value first mindset across the portfolio. Define and track OKRs and KPIs to measure success. Continuously evaluate product performance and outcomes. Put users at the heart of decisions Develop a deep understanding of user needs, journeys, and pain points. Use insight to validate ideas, prioritise work, and guide product decisions. Foster innovation and rapid experimentation Lead a fail fast, learn fast culture. Encourage teams to test hypotheses, validate assumptions early, and iterate quickly. Stay ahead of the market Keep across market trends and competitive insights. Use research to guide product direction and future bets. Drive execution and delivery Turn strategy into structured backlogs and clear delivery plans. Lead sprint planning, backlog prioritisation, and cross functional collaboration. Balance trade offs and resolve issues Make informed prioritisation decisions. Oversee live issues to ensure product stability, quality, and customer satisfaction. Collaborate and influence Work closely with engineering, IT, finance, and senior leadership to create shared ownership. Influence without authority and build strong, trusting partnerships. Build and scale great teams Recruit, develop, and inspire a high performing team of Product Managers. Ensure the team has the right capabilities and capacity for future needs. Coach and support talent Provide continuous feedback, carry out performance reviews, and invest in career development. Create an environment where colleagues feel empowered and able to grow. Essential experience Proven leadership across the full product lifecycle for Tagetik or similar EPM/Planning tools. Strong Planning & Budgeting domain expertise, ideally with CA/CMA/MBA (Finance). Experience, including deep hands on work with EPM platforms (Tagetik strongly preferred). Experience running requirement gathering workshops and translating insights into product requirements. Strong background in Agile ways of working. Ability to influence senior stakeholders across finance, tax, IT, engineering, and business teams. Confident leadership and clear, inclusive communication. Understanding of retail business drivers, commercial metrics, and performance indicators. Nice to have Experience applying discovery frameworks like Triple Diamond. Strong customer insight interpretation skills. Hands on experience with tools such as Aha! Experience partnering with data science and engineering teams. Knowledge of UX/UI principles and enterprise tech stacks. Familiarity with Agile methodologies, OKRs, and data led prioritisation. Capacity planning and resource forecasting experience. Strong decision making capabilities, including balancing innovation with technical debt. Understanding of large scale systems, performance engineering, and data platforms. Demonstrated success in building and growing high performing teams. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
Feb 15, 2026
Full time
As the Head of Products - Tagetik, you'll lead our Tagetik Product Management team and set the strategic direction for our enterprise planning and financial solutions. You'll drive the long term roadmap, champion user centred design, promote a test and learn culture, and deliver products that support our wider Security of Supply strategy. This is a senior leadership role where you'll draw on deep domain knowledge, strong stakeholder influence, and a passion for solving complex challenges with scalable, value led solutions. Lead product vision and strategy Shape and evolve the long term vision for our Tagetik product suite. Align product plans with our Security of Supply strategy and wider business priorities. Translate customer, market, and business insights into actionable product roadmaps. Deliver measurable value Champion a value first mindset across the portfolio. Define and track OKRs and KPIs to measure success. Continuously evaluate product performance and outcomes. Put users at the heart of decisions Develop a deep understanding of user needs, journeys, and pain points. Use insight to validate ideas, prioritise work, and guide product decisions. Foster innovation and rapid experimentation Lead a fail fast, learn fast culture. Encourage teams to test hypotheses, validate assumptions early, and iterate quickly. Stay ahead of the market Keep across market trends and competitive insights. Use research to guide product direction and future bets. Drive execution and delivery Turn strategy into structured backlogs and clear delivery plans. Lead sprint planning, backlog prioritisation, and cross functional collaboration. Balance trade offs and resolve issues Make informed prioritisation decisions. Oversee live issues to ensure product stability, quality, and customer satisfaction. Collaborate and influence Work closely with engineering, IT, finance, and senior leadership to create shared ownership. Influence without authority and build strong, trusting partnerships. Build and scale great teams Recruit, develop, and inspire a high performing team of Product Managers. Ensure the team has the right capabilities and capacity for future needs. Coach and support talent Provide continuous feedback, carry out performance reviews, and invest in career development. Create an environment where colleagues feel empowered and able to grow. Essential experience Proven leadership across the full product lifecycle for Tagetik or similar EPM/Planning tools. Strong Planning & Budgeting domain expertise, ideally with CA/CMA/MBA (Finance). Experience, including deep hands on work with EPM platforms (Tagetik strongly preferred). Experience running requirement gathering workshops and translating insights into product requirements. Strong background in Agile ways of working. Ability to influence senior stakeholders across finance, tax, IT, engineering, and business teams. Confident leadership and clear, inclusive communication. Understanding of retail business drivers, commercial metrics, and performance indicators. Nice to have Experience applying discovery frameworks like Triple Diamond. Strong customer insight interpretation skills. Hands on experience with tools such as Aha! Experience partnering with data science and engineering teams. Knowledge of UX/UI principles and enterprise tech stacks. Familiarity with Agile methodologies, OKRs, and data led prioritisation. Capacity planning and resource forecasting experience. Strong decision making capabilities, including balancing innovation with technical debt. Understanding of large scale systems, performance engineering, and data platforms. Demonstrated success in building and growing high performing teams. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact
Feb 15, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact
Contact: Sarah Hewitson Contact email: Job ref: SH71 Published: 1 day ago Expiry date: 2026-03-14 I am currently recruiting for a Procurement Manager for a fast paced FMCG business. This is a senior hands on procurement role with real influence on product souring and supplier strategy with a fast moving FMCG / Food business. Reporting to the MD This is a commercially critical role within a fast-paced FMCG environment, where retailer specifications, margin management, availability, and speed to market are paramount. You will have end-to-end responsibility for procurement across a private label food portfolio, managing global suppliers and ensuring products meet customer, technical, ethical, and commercial requirements. The role requires strong experience in food buying, supplier negotiation, and working to exacting customer and retailer standards. Source private label food products in line with customer and retailer specifications, delivering the optimal balance of cost, quality, lead time, and supply continuity Manage and develop relationships with global food manufacturers and ingredient suppliers Lead commercial negotiations covering pricing, payment terms, volumes, and contracts in margin-sensitive environments Monitor raw material markets and supplier performance, proactively managing cost pressures and supply rise Work closely with Quality and Technical teams to support specifications, audits, traceability, and compliance documentation Support Logistics and Imports activity, including customs clearance and shipping documentation, ensuring on-time, in-full delivery They are looking for a candidate from FMCG/Food buying background at senior level to manage the procurement department
Feb 15, 2026
Full time
Contact: Sarah Hewitson Contact email: Job ref: SH71 Published: 1 day ago Expiry date: 2026-03-14 I am currently recruiting for a Procurement Manager for a fast paced FMCG business. This is a senior hands on procurement role with real influence on product souring and supplier strategy with a fast moving FMCG / Food business. Reporting to the MD This is a commercially critical role within a fast-paced FMCG environment, where retailer specifications, margin management, availability, and speed to market are paramount. You will have end-to-end responsibility for procurement across a private label food portfolio, managing global suppliers and ensuring products meet customer, technical, ethical, and commercial requirements. The role requires strong experience in food buying, supplier negotiation, and working to exacting customer and retailer standards. Source private label food products in line with customer and retailer specifications, delivering the optimal balance of cost, quality, lead time, and supply continuity Manage and develop relationships with global food manufacturers and ingredient suppliers Lead commercial negotiations covering pricing, payment terms, volumes, and contracts in margin-sensitive environments Monitor raw material markets and supplier performance, proactively managing cost pressures and supply rise Work closely with Quality and Technical teams to support specifications, audits, traceability, and compliance documentation Support Logistics and Imports activity, including customs clearance and shipping documentation, ensuring on-time, in-full delivery They are looking for a candidate from FMCG/Food buying background at senior level to manage the procurement department
Apprentice Technical Advisor page is loaded Apprentice Technical Advisorremote type: Onsitelocations: Viessmann Limited: Hortonwood 30, Telford TF1 7YP, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: Job Title: Apprentice Technical Advisor Manager: Ged Armstrong Location: Telford Who are we We are Carrier, a global leader in heating, air conditioning, and refrigeration technology. We're known for inventing and providing a wide range of cooling and heating solutions-whether it's for homes, offices, or even huge commercial buildings. Our products include air conditioners, chillers, rooftop units, and refrigeration systems. Why join us A Carrier apprenticeship is a great opportunity to kick-start your career with a global leader in climate and energy solutions. You'll gain hands-on experience, earn a salary, and work towards industry-recognised qualifications. Learning from industry-leading experts and skilled engineers, you'll develop the technical and practical skills needed for a successful future. With expert mentoring, structured training, and clear career progression, we provide the perfect foundation for long-term success. If you're looking for a rewarding career with excellent development opportunities, a Carrier apprenticeship is the ideal place to start. What you'll be doing The main goal of this role is to learn and understand the HVAC industry with the aim of being able to support our Customers, Internal Engineers and Sales Teams with Technical support. Manage inbound calls from customers and engineers Investigate customer's problems, providing technical assistance on Viessmann products installed in the field both via the telephone and email Parts identification and selection for spare part enquiries Handling technical enquiries related to design, performance, approval, production, and operation Viessmann products Preparing and maintaining technical documentation, help sheets, reports and records on our internal CRM system Any other duties as reasonably required to assist Viessmann technical operations What we're looking for: Grade C/4 or above in GCSE English, Math's, and ICT OR Engineering Full UK driving license Someone who is keen to learn, ask questions and wants to be involved - bright and inquisitive with a hunger for learning Good written English An interest in Engineering and the HVAC industry Good problem solver Computer literate and know the basics on Microsoft Office Confident and articulate What we offer A starting salary of £20,000 A range of fully funded study options once you complete your apprenticeship. This means you can choose the path that's right for you, whether that's further vocational training or academic degrees Complete Gas Engineering Operative course (level 3) at Shrewsbury College Aiming to complete full Gas ACS accreditation Apprentice events and awards ceremonies 25 days holiday plus bank holidays Regular release to a local college Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. Bravo Awards which recognise outstanding contributions from all employees and encourage excellence. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this to read the Job Applicant's Privacy Notice
Feb 15, 2026
Full time
Apprentice Technical Advisor page is loaded Apprentice Technical Advisorremote type: Onsitelocations: Viessmann Limited: Hortonwood 30, Telford TF1 7YP, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: Job Title: Apprentice Technical Advisor Manager: Ged Armstrong Location: Telford Who are we We are Carrier, a global leader in heating, air conditioning, and refrigeration technology. We're known for inventing and providing a wide range of cooling and heating solutions-whether it's for homes, offices, or even huge commercial buildings. Our products include air conditioners, chillers, rooftop units, and refrigeration systems. Why join us A Carrier apprenticeship is a great opportunity to kick-start your career with a global leader in climate and energy solutions. You'll gain hands-on experience, earn a salary, and work towards industry-recognised qualifications. Learning from industry-leading experts and skilled engineers, you'll develop the technical and practical skills needed for a successful future. With expert mentoring, structured training, and clear career progression, we provide the perfect foundation for long-term success. If you're looking for a rewarding career with excellent development opportunities, a Carrier apprenticeship is the ideal place to start. What you'll be doing The main goal of this role is to learn and understand the HVAC industry with the aim of being able to support our Customers, Internal Engineers and Sales Teams with Technical support. Manage inbound calls from customers and engineers Investigate customer's problems, providing technical assistance on Viessmann products installed in the field both via the telephone and email Parts identification and selection for spare part enquiries Handling technical enquiries related to design, performance, approval, production, and operation Viessmann products Preparing and maintaining technical documentation, help sheets, reports and records on our internal CRM system Any other duties as reasonably required to assist Viessmann technical operations What we're looking for: Grade C/4 or above in GCSE English, Math's, and ICT OR Engineering Full UK driving license Someone who is keen to learn, ask questions and wants to be involved - bright and inquisitive with a hunger for learning Good written English An interest in Engineering and the HVAC industry Good problem solver Computer literate and know the basics on Microsoft Office Confident and articulate What we offer A starting salary of £20,000 A range of fully funded study options once you complete your apprenticeship. This means you can choose the path that's right for you, whether that's further vocational training or academic degrees Complete Gas Engineering Operative course (level 3) at Shrewsbury College Aiming to complete full Gas ACS accreditation Apprentice events and awards ceremonies 25 days holiday plus bank holidays Regular release to a local college Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. Bravo Awards which recognise outstanding contributions from all employees and encourage excellence. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this to read the Job Applicant's Privacy Notice
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team fractional, you create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to맞 improve your offering Leading on all people activities including recruitment,zinho, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service.Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to sjed to building a diverse, inclusive and authentic workplace, so if you're excited about thisニ role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your այց, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your Forest consecutive will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer ofbalanced employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience anụ the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and the final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Feb 15, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team fractional, you create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to맞 improve your offering Leading on all people activities including recruitment,zinho, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service.Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to sjed to building a diverse, inclusive and authentic workplace, so if you're excited about thisニ role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your այց, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your Forest consecutive will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer ofbalanced employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience anụ the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and the final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact donna.1.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Feb 15, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
A high-growth fintech company in London seeks an experienced product leader to own and implement product visions. Responsibilities include technical and design leadership, stakeholder engagement, and customer advocacy. Ideal candidates should have over 5 years of experience in fintech with strong problem-solving and communication skills. The position offers a competitive salary with equity and benefits like private medical insurance and a gym membership.
Feb 15, 2026
Full time
A high-growth fintech company in London seeks an experienced product leader to own and implement product visions. Responsibilities include technical and design leadership, stakeholder engagement, and customer advocacy. Ideal candidates should have over 5 years of experience in fintech with strong problem-solving and communication skills. The position offers a competitive salary with equity and benefits like private medical insurance and a gym membership.
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale-up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We are looking for an experienced and hands-on Account Manager to join our fast-growing scale up. What you'll be doing Act as a consultant to some of our highest-tier customers; building CSPs, monitoring value realisation and preparing & presenting success metrics to C-Suite. Develop a deep understanding of a customer's business priorities, objectives, challenges, architecture, and roadmap. Consistently monitoring customer health & engagement. Proactively identifying churn risk and engaging internal stakeholders. Build relationships with multiple contacts within each customer, including executive sponsors, economic buyers & decision-makers, and influence leaders to drive change across the organization. Proactively triage technical and non-technical queries and identify solutions with efficiency. Administer renewals and reduce churn while promoting the upsell of new Xelix products and expanding contract values. Act as the voice of the customer internally and work closely with the Product team to help them prioritise the roadmap. Communicate product deliverables and timelines to customers. Work collaboratively with the commercial and technical teams to find the best product solutions. Work with the other AMs, founders and commercial teams on strategic topics e.g., market trends & competitor analysis What you'll bring You have relevant experience in Customer Success/Account Management and/or Sales and/or Project Management in a fast-paced tech company. You have ample experience in managing complex customers. You have a proven track record of identifying at-risk customers and driving complex resolution plans. You ideally have proven success in managing cross-sells, upsells and renewals. You are a speedy learner with the ability to grasp new technologies, product features & processes quickly and use that knowledge to educate your customers. You are a good time manager & well-practised at prioritisation, maximising both your own time and that for others. You have strong attention to detail, with experience managing multiple complex work streams at once. You are confident, high energy and personable with proven success of building relationships. You have robust analytical and problem-solving skills. You're a "do-er", excited to make a difference and are passionate about delivering exceptional customer experiences. What we offer in return Competitive salary of £40,000 - £50,000 depending on experience + £8,000 commission ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog-friendly Hoxton office On-site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon-neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role-relevant exercise to demonstrate your skills and approach. Final On-site Interview - An in-person meeting with our senior leadership team and co-founders at our office. We strive to make the process clear, efficient, and respectful of your time.
Feb 15, 2026
Full time
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale-up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We are looking for an experienced and hands-on Account Manager to join our fast-growing scale up. What you'll be doing Act as a consultant to some of our highest-tier customers; building CSPs, monitoring value realisation and preparing & presenting success metrics to C-Suite. Develop a deep understanding of a customer's business priorities, objectives, challenges, architecture, and roadmap. Consistently monitoring customer health & engagement. Proactively identifying churn risk and engaging internal stakeholders. Build relationships with multiple contacts within each customer, including executive sponsors, economic buyers & decision-makers, and influence leaders to drive change across the organization. Proactively triage technical and non-technical queries and identify solutions with efficiency. Administer renewals and reduce churn while promoting the upsell of new Xelix products and expanding contract values. Act as the voice of the customer internally and work closely with the Product team to help them prioritise the roadmap. Communicate product deliverables and timelines to customers. Work collaboratively with the commercial and technical teams to find the best product solutions. Work with the other AMs, founders and commercial teams on strategic topics e.g., market trends & competitor analysis What you'll bring You have relevant experience in Customer Success/Account Management and/or Sales and/or Project Management in a fast-paced tech company. You have ample experience in managing complex customers. You have a proven track record of identifying at-risk customers and driving complex resolution plans. You ideally have proven success in managing cross-sells, upsells and renewals. You are a speedy learner with the ability to grasp new technologies, product features & processes quickly and use that knowledge to educate your customers. You are a good time manager & well-practised at prioritisation, maximising both your own time and that for others. You have strong attention to detail, with experience managing multiple complex work streams at once. You are confident, high energy and personable with proven success of building relationships. You have robust analytical and problem-solving skills. You're a "do-er", excited to make a difference and are passionate about delivering exceptional customer experiences. What we offer in return Competitive salary of £40,000 - £50,000 depending on experience + £8,000 commission ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog-friendly Hoxton office On-site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon-neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role-relevant exercise to demonstrate your skills and approach. Final On-site Interview - An in-person meeting with our senior leadership team and co-founders at our office. We strive to make the process clear, efficient, and respectful of your time.
Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Feb 15, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Key Responsibilities Manage a global team across multiple locations and disciplines to deliver a group wide Fraud Product Ownership strategy and Governance capability Engage with senior leadership across business, technology and operations to drive a consensus led Product strategy and roadmap Recommend and position strategic opportunities around industry best practices and tools for consideration and agreement across the group domain Develop Product Ownership Strategy business cases to identify strategic opportunities and decisions, including measurable success criteria Interlock funding requirements and commitments across the estate for group strategic initiatives Manage program governance and reporting Provide consolidated oversight of the Fraud and Cyber Fusion portfolio of change including, Technology, Business and product led transformation As part of a broader community of Economic Crime COO, design and implement a "Best in class" operating model with consistent governance, reporting and delivery responsibilities. Coordinate with various Business, Change and Technology teams to form a cross-program view of all changes impacting the service. Ensure all programmes in the service portfolio are clearly tracked and managed. Challenge adoption of new programs that don't align with the service's long term strategy. Establish and maintain engagement with internal and external stakeholders regarding the service's performance across the portfolio. Be the service champion and lead for broader cross ECONOMIC CRIME COO Optimization programs, Help establish a culture of innovation and change focused on delivering improvements to performance and production capability. Provide tactical and strategic analysis to influence and inform short and long term business decision making for the service. Lead strategic reviews across Global Fraud Product Strategy, Wholesale Fraud Operations and CFFC as necessary. This may include deep dives into process improvements, automation and operating model, etc. Proactively seek out areas of weakness and opportunity. Develop and implement improvement strategies and plans. Promote an appropriate Risk and Control culture by being an advocate of the Barclays ERMF, associated policies and Barclays Purpose and Values Key Skills/Experience Experience managing large scale change and transformation programs or equivalent background. Strong commercial and delivery mindset; ability to execute vision and strategy. Experience with managing people and influencing partners and stakeholders outside their line of oversight. Proven experience in managing senior stakeholders and delivering key updates on performance to a broad community of impacted parties. Experience working with and influencing stakeholders at Senior Leadership and Executive Committee levels Strong knowledge of Project Management best practices and frameworks as well as ability to embed these across the function. Ability to assess processes and operational functions for opportunities and recommendations to streamline and improve performance and customer journeys. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 15, 2026
Full time
Key Responsibilities Manage a global team across multiple locations and disciplines to deliver a group wide Fraud Product Ownership strategy and Governance capability Engage with senior leadership across business, technology and operations to drive a consensus led Product strategy and roadmap Recommend and position strategic opportunities around industry best practices and tools for consideration and agreement across the group domain Develop Product Ownership Strategy business cases to identify strategic opportunities and decisions, including measurable success criteria Interlock funding requirements and commitments across the estate for group strategic initiatives Manage program governance and reporting Provide consolidated oversight of the Fraud and Cyber Fusion portfolio of change including, Technology, Business and product led transformation As part of a broader community of Economic Crime COO, design and implement a "Best in class" operating model with consistent governance, reporting and delivery responsibilities. Coordinate with various Business, Change and Technology teams to form a cross-program view of all changes impacting the service. Ensure all programmes in the service portfolio are clearly tracked and managed. Challenge adoption of new programs that don't align with the service's long term strategy. Establish and maintain engagement with internal and external stakeholders regarding the service's performance across the portfolio. Be the service champion and lead for broader cross ECONOMIC CRIME COO Optimization programs, Help establish a culture of innovation and change focused on delivering improvements to performance and production capability. Provide tactical and strategic analysis to influence and inform short and long term business decision making for the service. Lead strategic reviews across Global Fraud Product Strategy, Wholesale Fraud Operations and CFFC as necessary. This may include deep dives into process improvements, automation and operating model, etc. Proactively seek out areas of weakness and opportunity. Develop and implement improvement strategies and plans. Promote an appropriate Risk and Control culture by being an advocate of the Barclays ERMF, associated policies and Barclays Purpose and Values Key Skills/Experience Experience managing large scale change and transformation programs or equivalent background. Strong commercial and delivery mindset; ability to execute vision and strategy. Experience with managing people and influencing partners and stakeholders outside their line of oversight. Proven experience in managing senior stakeholders and delivering key updates on performance to a broad community of impacted parties. Experience working with and influencing stakeholders at Senior Leadership and Executive Committee levels Strong knowledge of Project Management best practices and frameworks as well as ability to embed these across the function. Ability to assess processes and operational functions for opportunities and recommendations to streamline and improve performance and customer journeys. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
Feb 15, 2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Digital Solution Consultant Are you energized by the idea of delivering high-impact product demos to a wide range of prospects? Do you enjoy helping buyers quickly see the value of a platform through crisp, repeatable storytelling? The Digital Presales team at Anaplan is redefining how we engage with prospects at scale. As a Digital Solution Consultant, you'll play a key role in accelerating early-stage deals by delivering compelling remote demos, hosting webinars, and handling inbound technical discovery. You'll combine platform knowledge with business acumen to support a high volume of opportunities - helping customers visualize value early in their journey. Your Impact Deliver live, remote demos to early-stage prospects, highlighting core Anaplan use cases across industries. Partner with Account Executives and SDRs to qualify opportunities and uncover technical fit. Manage a library of demo scripts, talk tracks, and assets to ensure consistency and scalability. Collaborate with Demo Engineering and Solution Consultants to align on messaging and evolve demo content based on feedback. Support digital campaigns, webinars, and inbound interest with tailored demo experiences. Answer common product and platform capability questions via email, video snippets, or live sessions. Track and report on digital engagement metrics to help improve team performance and conversion rates. Your Qualifications Experience in a customer-facing SaaS role such as sales development, business analyst, customer success, or solution support. Strong verbal communication and presentation skills - able to clearly articulate product value to both non-technical and technical audiences. Confidence delivering live, remote product demonstrations in a polished and engaging manner. Familiarity with business processes in finance, supply chain, sales, or workforce planning. Organized and able to manage multiple demo sessions and follow-ups in a high-volume environment. Comfortable working with CRM systems, scheduling tools, and collaborative platforms. Bachelor's degree or equivalent experience. Nice to Have Experience working in a digital sales environment (e.g., inside sales or SDR/AE pairing). Experience working with supply chain business processes. Exposure to demo automation platforms or asynchronous product storytelling tools. Prior experience with Anaplan or enterprise planning software. Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact danielle.
Feb 15, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact danielle.
