Job Description Be the essence of collaboration. Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. Join us and you'll benefit from a development programme designed to ensure your career objectives are met in full in addition to placing great emphasis on the training, development and progression of our staff at all levels. As part of our continuous expansion in the UK market we are looking for an Associate Director of Building Surveying to consolidate and grow our Building Surveying offering in South Wales and the surrounding regions. The individual will work closely with the Head of Building Surveying and other office Directors to deliver the business plan and maintain sustained growth within the various markets in which we operate. You will need experience of leading consultancy teams on behalf of the client andshould possess demonstrable skills in the following areas- Managing and delivering consultancy services within the Building Surveying market, Engage and develop existing and new clients to contribute to the growth and development of the business in the region, Key client account management for high profile projects, Ability to spearhead and develop a team of dynamic individuals across multiple sites and teams. Your purpose: Be a focal point for part of the well-established building surveying team. Contribute to the strategic plans for the business and help maintain and develop business for the future. Maintain service quality standards and a culture of continuous improvement and constructive expertise. Take responsibility for some key projects and the account management and customer care for major clients. New business proposals and tendering, liaising with the marketing team to ensure highest quality marketing and promotional materials. Collaboration with other service streams, sectors and the wider AtkinsRéalis business to provide combined and innovative solutions improving our competitive advantage. Ensuring the quality and timeliness of service delivery to clients, acting as primary interface to help build clients' confidence in the team. Participating in relevant internal/external training initiatives. Playing an instrumental role in generating repeat business, winning new work and developing new business opportunities. Controlling workload and resources. Keeping abreast of industry issues and developments in best practice. Managing and supervising teams to enable a strongly motivated, engaged and high performing function. Managing other individuals including undertaking performance and development reviews (PDRs) and mentoring and coaching less experienced colleagues. Providing guidance, leadership and technical expertise to team members. Competently communicating and interacting with others, in accordance with the organisation's values. This role has excellent prospects for an individual who has a strong enthusiasm to progress and enjoys working collaboratively within a vibrant team. As well as technical competence, we are looking for someone with the ability to think laterally, who possesses first class communication skills, has strong commercial awareness, who will provide an exemplary service to our clients. What you can bring: To hold a relevant construction qualification and be a professional member of a recognised professional institution i.e. MRICS/FRICS.A track record of generating and developing opportunities and winning new work. To have the ability to manage a project throughout its lifecycle.Have experience of both project delivery and the completion of survey programmes.The ability to demonstrate a highly motivated, pro-active approach to work matters. Detailed knowledge of working within the Building Surveying and Consultancy Services market. Management experience of successful project delivery from inception to handover.Ability to manage and develop a team.Experience of client management and development. Ability to deal with Clients and/or the business at a senior level.Attend sector led events locally and nationally to promote the AtkinsRéalis business. Driving Licence/Level of mobility required in the role. Be engaged in commercial management and profitability monitoring.Produce scope, fee and contractual proposals. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Jul 03, 2025
Full time
Job Description Be the essence of collaboration. Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. Join us and you'll benefit from a development programme designed to ensure your career objectives are met in full in addition to placing great emphasis on the training, development and progression of our staff at all levels. As part of our continuous expansion in the UK market we are looking for an Associate Director of Building Surveying to consolidate and grow our Building Surveying offering in South Wales and the surrounding regions. The individual will work closely with the Head of Building Surveying and other office Directors to deliver the business plan and maintain sustained growth within the various markets in which we operate. You will need experience of leading consultancy teams on behalf of the client andshould possess demonstrable skills in the following areas- Managing and delivering consultancy services within the Building Surveying market, Engage and develop existing and new clients to contribute to the growth and development of the business in the region, Key client account management for high profile projects, Ability to spearhead and develop a team of dynamic individuals across multiple sites and teams. Your purpose: Be a focal point for part of the well-established building surveying team. Contribute to the strategic plans for the business and help maintain and develop business for the future. Maintain service quality standards and a culture of continuous improvement and constructive expertise. Take responsibility for some key projects and the account management and customer care for major clients. New business proposals and tendering, liaising with the marketing team to ensure highest quality marketing and promotional materials. Collaboration with other service streams, sectors and the wider AtkinsRéalis business to provide combined and innovative solutions improving our competitive advantage. Ensuring the quality and timeliness of service delivery to clients, acting as primary interface to help build clients' confidence in the team. Participating in relevant internal/external training initiatives. Playing an instrumental role in generating repeat business, winning new work and developing new business opportunities. Controlling workload and resources. Keeping abreast of industry issues and developments in best practice. Managing and supervising teams to enable a strongly motivated, engaged and high performing function. Managing other individuals including undertaking performance and development reviews (PDRs) and mentoring and coaching less experienced colleagues. Providing guidance, leadership and technical expertise to team members. Competently communicating and interacting with others, in accordance with the organisation's values. This role has excellent prospects for an individual who has a strong enthusiasm to progress and enjoys working collaboratively within a vibrant team. As well as technical competence, we are looking for someone with the ability to think laterally, who possesses first class communication skills, has strong commercial awareness, who will provide an exemplary service to our clients. What you can bring: To hold a relevant construction qualification and be a professional member of a recognised professional institution i.e. MRICS/FRICS.A track record of generating and developing opportunities and winning new work. To have the ability to manage a project throughout its lifecycle.Have experience of both project delivery and the completion of survey programmes.The ability to demonstrate a highly motivated, pro-active approach to work matters. Detailed knowledge of working within the Building Surveying and Consultancy Services market. Management experience of successful project delivery from inception to handover.Ability to manage and develop a team.Experience of client management and development. Ability to deal with Clients and/or the business at a senior level.Attend sector led events locally and nationally to promote the AtkinsRéalis business. Driving Licence/Level of mobility required in the role. Be engaged in commercial management and profitability monitoring.Produce scope, fee and contractual proposals. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely is seeking an experienced Customer Success Analytics Lead, to join our Data Services function. This role will be critical to helping optimize our decision-making abilities across our Customer Success teams. This position will be responsible for leading domain analysis creation, providing best in class insights and proposals for change, designing solutions and working cross-functionally to implement process and change within the organization. Job Responsibilities • Data-Driven Action Requirements: Leverage customer performance data and AI to identify patterns, drivers, and actionable insights across customer health, adoption, satisfaction (e.g. NPS/CSAT), Ideal Customer Profile (ICP) and churn risk topics. • Lead GDR Modelling activities using customer segmentation, time series analysis, scenario simulation and retention curve modelling approaches. • Contribute to analysis/input required for board decks and end of quarter business reviews • Support business modelling of the professional services organization through the transition to a subscription services model • Provide data-driven insights to guide customer success strategies, renewals, upsells, and proactive engagement • Build and refine predictive and diagnostic models to support forecasting, targeting, and optimization strategies. • Partner with, Sales, Marketing and Product teams to implement data-informed actions and measure impact. • Ensure data integrity, relevance, and timeliness by collaborating with data engineering and analytics teams to define and evolve measurement frameworks and KPIs. • Storytelling Requirements: Develop clear, compelling, and audience-appropriate narratives that explain the "why" behind Customer Success performance trends. • Translate technical data findings into business-relevant insights that resonate with executive, marketing, and cross-functional stakeholders. • Use visual storytelling techniques, including dashboards and data visualizations, to enhance understanding and engagement. • Frame insights in the context of strategic goals, highlighting opportunities, risks, and recommendations with clarity and influence. • Stakeholder/Leadership Engagement: Partner with the Chief Customer Officer and global CS and GTM leaders to ensure the Customer Success department focuses on the right metrics and improves KPIs. • Process Optimization: Spearhead quarterly initiatives to enhance the Customer Success team's efficiency, scalability, and performance. This encompasses retention and product usage/adoption analysis and supporting the design of the CS Book of Business. • Cross-Functional Collaboration: Act as a strategic partner to Marketing, Sales, Product, Finance and IT teams to align initiatives and streamline customer experiences. Knowledge and Experience • 5+ Years of professional experience • 3+ Years of experience of Customer Success Ops at a SaaS company experience • Proficiency in SQL and at least one statistical programming language (Python, R, etc.) • Strong proficiency in SQL, Excel, and BI tools (e.g., Tableau, Power BI, Looker) • Experience with Customer Success platforms (Gainsight, HubSpot Service, Salesforce Service, etc.) Behavioural Expectations • Strong background in bringing data to life for decision makers • Ability to work in a fast-paced and ever-changing environment. • Mindset of continuous improvement, self, systems, processes • Ability to identify work that supports company objectives and maintain focus on business outcomes. • Honesty when things go wrong (they will), and a plan to prevent the same thing from happening again. • Problem solving mindset (we don't look to blame, but to prevent future mistakes) • You create your own experiments to find solutions or answer questions, or you do research to find answers. • Transparent communication: status of work in flight, creating documentation of current state, educational learnings sharing. • Maintain intellectual and emotional curiosity. • Self-managed work/personal life balance • Diplomacy, negotiation, and development of complex relationships • You teach yourself new skills and systems. Education Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics) or equivalent experience. Driving Continuous Improvement Driving for Results Inspiring and Motivating Others Solving Complex Problems Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jul 03, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely is seeking an experienced Customer Success Analytics Lead, to join our Data Services function. This role will be critical to helping optimize our decision-making abilities across our Customer Success teams. This position will be responsible for leading domain analysis creation, providing best in class insights and proposals for change, designing solutions and working cross-functionally to implement process and change within the organization. Job Responsibilities • Data-Driven Action Requirements: Leverage customer performance data and AI to identify patterns, drivers, and actionable insights across customer health, adoption, satisfaction (e.g. NPS/CSAT), Ideal Customer Profile (ICP) and churn risk topics. • Lead GDR Modelling activities using customer segmentation, time series analysis, scenario simulation and retention curve modelling approaches. • Contribute to analysis/input required for board decks and end of quarter business reviews • Support business modelling of the professional services organization through the transition to a subscription services model • Provide data-driven insights to guide customer success strategies, renewals, upsells, and proactive engagement • Build and refine predictive and diagnostic models to support forecasting, targeting, and optimization strategies. • Partner with, Sales, Marketing and Product teams to implement data-informed actions and measure impact. • Ensure data integrity, relevance, and timeliness by collaborating with data engineering and analytics teams to define and evolve measurement frameworks and KPIs. • Storytelling Requirements: Develop clear, compelling, and audience-appropriate narratives that explain the "why" behind Customer Success performance trends. • Translate technical data findings into business-relevant insights that resonate with executive, marketing, and cross-functional stakeholders. • Use visual storytelling techniques, including dashboards and data visualizations, to enhance understanding and engagement. • Frame insights in the context of strategic goals, highlighting opportunities, risks, and recommendations with clarity and influence. • Stakeholder/Leadership Engagement: Partner with the Chief Customer Officer and global CS and GTM leaders to ensure the Customer Success department focuses on the right metrics and improves KPIs. • Process Optimization: Spearhead quarterly initiatives to enhance the Customer Success team's efficiency, scalability, and performance. This encompasses retention and product usage/adoption analysis and supporting the design of the CS Book of Business. • Cross-Functional Collaboration: Act as a strategic partner to Marketing, Sales, Product, Finance and IT teams to align initiatives and streamline customer experiences. Knowledge and Experience • 5+ Years of professional experience • 3+ Years of experience of Customer Success Ops at a SaaS company experience • Proficiency in SQL and at least one statistical programming language (Python, R, etc.) • Strong proficiency in SQL, Excel, and BI tools (e.g., Tableau, Power BI, Looker) • Experience with Customer Success platforms (Gainsight, HubSpot Service, Salesforce Service, etc.) Behavioural Expectations • Strong background in bringing data to life for decision makers • Ability to work in a fast-paced and ever-changing environment. • Mindset of continuous improvement, self, systems, processes • Ability to identify work that supports company objectives and maintain focus on business outcomes. • Honesty when things go wrong (they will), and a plan to prevent the same thing from happening again. • Problem solving mindset (we don't look to blame, but to prevent future mistakes) • You create your own experiments to find solutions or answer questions, or you do research to find answers. • Transparent communication: status of work in flight, creating documentation of current state, educational learnings sharing. • Maintain intellectual and emotional curiosity. • Self-managed work/personal life balance • Diplomacy, negotiation, and development of complex relationships • You teach yourself new skills and systems. Education Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics) or equivalent experience. Driving Continuous Improvement Driving for Results Inspiring and Motivating Others Solving Complex Problems Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About TodayTix Group: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix , New York Theatre Guide , London Theatre Guide , Show-Score , Arthouse , and Secret Cinema , TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live experiences. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact. We're seeking a Senior Product Manager to lead our acquisition product efforts globally-someone who thrives on data, moves fast, and obsesses over what makes a user convert. In this role, you will own the user journey from first touch through to first purchase, driving improvements in conversion rate, value communication, and pricing display across our global marketplace. You'll partner closely with product managers focused on retention and lifecycle, as well as with marketing and creative teams to ensure a seamless experience across channels. This role sits at the intersection of growth, user experience, and business strategy. It's perfect for someone who combines a consumer product mindset with a sharp performance orientation-someone who's excited to experiment, iterate, and win fast. Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Success Metrics: First-time conversion rate uplift: Increase the percentage of new users who complete a purchase within their first session or within a defined activation window (e.g., 7 days). Acquisition-driven revenue growth: Contribution of acquisition funnel optimizations to topline revenue, broken down by region. A/B test velocity and impact: Track the number of A/B tests shipped each quarter and the percentage that lead to statistically significant positive outcomes. Targets to be defined as baseline data is established. Improvement in acquisition funnel KPIs: Includes bounce rate, CTR on key landing pages, and drop-off rates across onboarding steps. User satisfaction with first-time experience, as measured by user surveys, NPS, or app store reviews (filtered by first-time users or sessions). What You'll Do: Own and optimize the acquisition funnel across the TodayTix website and app (iOS and Android). This includes category and other landing pages, PDPs and onboarding flows Identify and prioritize opportunities by using data, experimentation, and user insights to uncover pain points and drive measurable improvements across onboarding, show discovery and pricing displays. Partner closely with our performance marketing team to align on user intent, landing experience, and personalization opportunities Lead A/B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in measurable impact We're Looking for Someone With: The ability to solve for global needs and make local market adaptions in digital experiences 6-8 years of product management experience at a leading consumer or e-commerce brand Clear track record of fully owning and optimizing conversion funnels, with fluency in experimentation and data analysis Strong strategic thinking, analytical and communication skills-can clearly articulate product vision, tradeoffs, and size and track business impact Experience in a global product role, including work across multiple markets Comfort working in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Generous pension match -Access to a bespoke Pension scheme -Complimentary tickets to shows and events -Employee Assistance Programme -Access to a corporate rate Vitality PMI plan -Healthcare cash plan -Season Ticket loans -Birthday off -Three months of fully paid Parental Leave -Employee Charity Donation Matching -Work From Home budget -Annual Professional Development Budget -Cycle to work scheme -Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our UK Privacy policy, click here .
Jul 03, 2025
Full time
About TodayTix Group: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix , New York Theatre Guide , London Theatre Guide , Show-Score , Arthouse , and Secret Cinema , TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live experiences. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact. We're seeking a Senior Product Manager to lead our acquisition product efforts globally-someone who thrives on data, moves fast, and obsesses over what makes a user convert. In this role, you will own the user journey from first touch through to first purchase, driving improvements in conversion rate, value communication, and pricing display across our global marketplace. You'll partner closely with product managers focused on retention and lifecycle, as well as with marketing and creative teams to ensure a seamless experience across channels. This role sits at the intersection of growth, user experience, and business strategy. It's perfect for someone who combines a consumer product mindset with a sharp performance orientation-someone who's excited to experiment, iterate, and win fast. Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Success Metrics: First-time conversion rate uplift: Increase the percentage of new users who complete a purchase within their first session or within a defined activation window (e.g., 7 days). Acquisition-driven revenue growth: Contribution of acquisition funnel optimizations to topline revenue, broken down by region. A/B test velocity and impact: Track the number of A/B tests shipped each quarter and the percentage that lead to statistically significant positive outcomes. Targets to be defined as baseline data is established. Improvement in acquisition funnel KPIs: Includes bounce rate, CTR on key landing pages, and drop-off rates across onboarding steps. User satisfaction with first-time experience, as measured by user surveys, NPS, or app store reviews (filtered by first-time users or sessions). What You'll Do: Own and optimize the acquisition funnel across the TodayTix website and app (iOS and Android). This includes category and other landing pages, PDPs and onboarding flows Identify and prioritize opportunities by using data, experimentation, and user insights to uncover pain points and drive measurable improvements across onboarding, show discovery and pricing displays. Partner closely with our performance marketing team to align on user intent, landing experience, and personalization opportunities Lead A/B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in measurable impact We're Looking for Someone With: The ability to solve for global needs and make local market adaptions in digital experiences 6-8 years of product management experience at a leading consumer or e-commerce brand Clear track record of fully owning and optimizing conversion funnels, with fluency in experimentation and data analysis Strong strategic thinking, analytical and communication skills-can clearly articulate product vision, tradeoffs, and size and track business impact Experience in a global product role, including work across multiple markets Comfort working in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Generous pension match -Access to a bespoke Pension scheme -Complimentary tickets to shows and events -Employee Assistance Programme -Access to a corporate rate Vitality PMI plan -Healthcare cash plan -Season Ticket loans -Birthday off -Three months of fully paid Parental Leave -Employee Charity Donation Matching -Work From Home budget -Annual Professional Development Budget -Cycle to work scheme -Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our UK Privacy policy, click here .
About Maritime We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to the industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. We are continually investing heavily in R&D for new services and solutions, proactively assessing the industry's current and future needs. Business Development and Sales Achieve order intake targets by identifying and implementing strategic actions to drive growth. Expand the Maritime Advisory business by targeting key customers, including ship owners, charterers, banks, and other maritime stakeholders. Identify customer needs and develop tailored solutions, focusing on decarbonization and digitalization services. Manage and oversee key opportunities as both Business Manager (BM) and Project Manager (PM). Communication and Collaboration Support the Head of Maritime Advisory China on regional marketing and communication efforts for Advisory services. Align Advisory activities with regional marketing strategies and communication plans. Build and maintain a strong global network within the Maritime Advisory team. Collaborate closely with DNV Classification and other Business Areas (Energy, SCPA, Digital Solutions, etc.) to position and promote Maritime Advisory services effectively. Organize and facilitate forums, workshops, and meetings (both internal and external) to drive engagement and business growth. Promote Maritime Advisory services through diverse channels to enhance the DNV brand and showcase the value of Maritime Advisory. Benefits A strong company culture emphasizing competence development and employee care. Attractive total compensation package. Great colleagues who value teamwork and support. International working environment. Flexible working modes with a focus on work/life balance. Interesting and challenging projects from international clients. Opportunities to grow and develop your skills and ambitions within DNV. Training and development support (training sponsorship, on-the-job training, training programs). Build a professional network and gain valuable real-world experience through our projects. Benefits may vary based on position, tenure, contract, or grade level. DNV is an Equal Opportunity Employer and considers qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinions. We value diversity and invite you to be part of this inclusive culture. Position Qualifications 10+ years of experience in the maritime industry, with a strong understanding of market dynamics and customer needs. Proven track record in business development and sales, with results-oriented focus. Good understanding of shipping, safety, decarbonization, or digitalization in the maritime industry. Strong customer focus, capable of addressing the diverse needs of stakeholders, especially ship owners and charterers. Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels. Solution-oriented, proactive, with a strong sense of ownership and accountability. Willingness to learn new concepts and adapt to industry changes. Team player with a collaborative mindset, eager to share knowledge and support colleagues. Fluency in English, both written and spoken.
Jul 03, 2025
Full time
About Maritime We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to the industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. We are continually investing heavily in R&D for new services and solutions, proactively assessing the industry's current and future needs. Business Development and Sales Achieve order intake targets by identifying and implementing strategic actions to drive growth. Expand the Maritime Advisory business by targeting key customers, including ship owners, charterers, banks, and other maritime stakeholders. Identify customer needs and develop tailored solutions, focusing on decarbonization and digitalization services. Manage and oversee key opportunities as both Business Manager (BM) and Project Manager (PM). Communication and Collaboration Support the Head of Maritime Advisory China on regional marketing and communication efforts for Advisory services. Align Advisory activities with regional marketing strategies and communication plans. Build and maintain a strong global network within the Maritime Advisory team. Collaborate closely with DNV Classification and other Business Areas (Energy, SCPA, Digital Solutions, etc.) to position and promote Maritime Advisory services effectively. Organize and facilitate forums, workshops, and meetings (both internal and external) to drive engagement and business growth. Promote Maritime Advisory services through diverse channels to enhance the DNV brand and showcase the value of Maritime Advisory. Benefits A strong company culture emphasizing competence development and employee care. Attractive total compensation package. Great colleagues who value teamwork and support. International working environment. Flexible working modes with a focus on work/life balance. Interesting and challenging projects from international clients. Opportunities to grow and develop your skills and ambitions within DNV. Training and development support (training sponsorship, on-the-job training, training programs). Build a professional network and gain valuable real-world experience through our projects. Benefits may vary based on position, tenure, contract, or grade level. DNV is an Equal Opportunity Employer and considers qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinions. We value diversity and invite you to be part of this inclusive culture. Position Qualifications 10+ years of experience in the maritime industry, with a strong understanding of market dynamics and customer needs. Proven track record in business development and sales, with results-oriented focus. Good understanding of shipping, safety, decarbonization, or digitalization in the maritime industry. Strong customer focus, capable of addressing the diverse needs of stakeholders, especially ship owners and charterers. Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels. Solution-oriented, proactive, with a strong sense of ownership and accountability. Willingness to learn new concepts and adapt to industry changes. Team player with a collaborative mindset, eager to share knowledge and support colleagues. Fluency in English, both written and spoken.
We are the leading provider of insight and analysis for the primary capital markets community. For over 35 years, we have been helping investment banks, issuers, investors, law firms, rating agencies, tech platforms, and regulators keep pace with the most important trends, challenges, and opportunities in the industry. As a trusted and reputable voice for capital markets participants, we work together to deliver independent news and data products that provide transparency into primary DCM activity, all guided by our core values. Deputy Head of Content, GlobalCapital Core Role GlobalCapital 's Deputy Head of Content will be a senior member of the editorial team, as the company builds its subscriptions business through the growth of its products and services. They will assist the Head of Content in leading an editorial team that produces laser focused, first class insight, analysis, commentary and data; and develops new products and formats that serve the primary capital markets. Key responsibilities You will help the Head of Content to oversee coverage of this GlobalCapital's coverage globally, setting the standard for day-to-day value-added content and overseeing news coverage, while leading from the front with coverage of your own in a particular area, and taking direct responsibility for the securitization teams in New York and London. Help to implement new ideas across the editorial team in conjunction with senior management. Help to identify and engage new and bigger audiences, and oversee an increase in the readership of our coverage, working with commercial colleagues to build our subscriptions in these areas. Help the editorial team to identify and prioritise the most important deals, angles, people moves and other industry news to provide the most trusted, freshest and fullest analysis and comment possible to provide readers with a unique take on these sectors. Ensure that the editorial team understands what high value content is to our readers and instilling the power of scoops as we look to augment our place in a competitive market for capital markets insight and data. Ensure that the editorial team can and does keep data products ( Primary Market Monitor , MTN Monitor , People Tracker and our forthcoming securitisation data product) up to date and relevant. This involves not just making sure that the work is done but that the process for doing the work is as frictionless as possible, while ensuring high quality Assist with hiring and other HR matters for the editorial team and encourage professional development; set clear expectations on performance and develop social capital in the team through team building and adjusting to improve team performance under remote and hybrid working patterns. You will also be part of the Senior Editorial Group that will drive GlobalCapital 's content as we target higher subscriptions growth and the development of new products. Maintain GlobalCapital 's distinctive editorial voice and its reputation as a reliable and indispensable part of working in international capital markets via hard news, analysis, opinion, data and features in a variety of formats. Monitor reader engagement across securitisation coverage online and over email news alerts and provide insights to the wider team about what works and what doesn't. Contribute to the editing of GlobalCapital's weekly coverage on Thursday nights. Deputise for the Head of Content as required. Ensure editorial emails go out on time; that headlines, photos and data are as eye-catching as possible and that all coverage adheres to the style guide. Take ownership, from an editorial point of view of GlobalCapital's US and European Securitisation Awards and any related events, such as GC Live. Priority tasks Lead the securitisation section to provide leading quality and quantity of market coverage. This will include developing inexperienced and new members of staff Liaise with subscriptions teams as appropriate to support the business in developing GlobalCapital's reach in securtisation markets, while maintaining the strictest standards of editorial integrity. Data provision: Work closely with the securitisation team to investigate where GlobalCapital can provide useful data on the market that will help to drive subscriptions Take in-depth feedback on what the market requires in terms of market data Work with product teams to help create a home for this data on the GlobalCapital website Reporting Lines The Deputy Head of Content will report to the Head of Content. Key Interfaces Manages five journalists directly, who will cover securitisation in Europe and the US; will work with other SEG members to help manage the newsroom but will be the decision maker behind the Head of Content. The Deputy Head of Content will be the lead editor for GlobalCapital's securitisation coverage and will be expected to be able to edit across its full range of content. Build strong relationships with key people in and around the securitisation markets in particular but also the wider capital markets to provide the sharpest and most insightful coverage. Works with senior editors, marketing, tech and subscriptions teams to make sure their coverage reaches the biggest possible audience, presented in the best way achievable. Qualifications & Experience At least five years of financial journalism experience, covering international financial markets. Ability to delegate and to use resources to deliver results - the ability to be a conductor, not a one-man band. The ability to learn about an area of the capital markets and forge strong relationships within it. A strong knowledge of the wider international capital markets. Ability to lead a team in achieving the organisation's targets, rather than only to represent that team in front of management. Set high standards of professional conduct that set a clear standard for the rest of the team. Proven ability to put subscribers' needs first and to see GlobalCapital's output from their point of view. Experience operating within a fast-paced market intelligence/niche B2B business title focused on delivering proprietary content including exclusive news, analysis and commentary. Ability to write and edit stories that not only deliver original and insightful content, but do it in a compelling and entertaining style Strong interpersonal skills to both manage a diverse editorial team and to build off-the-record sources to break exclusive news Experience of leading, training, developing and editing less experienced reporters Cultural values including: a determination to win; a desire to play a role on a cohesive/collaborative team; a craftsman's approach to their work; and integrity Strong editing and writing skills, with a well-developed news sense and scrupulous attention to detail Sound judgement when dealing with competing interests of contacts, colleagues and clients Ability to manage a fast-paced and complicated workload with numerous deadlines Comfortable dealing with numbers Able to work in GlobalCapital's London office Experience of the securitisation markets Strong decision maker able to lead GlobalCapital's coverage An appetite for new products (data, video, podcasts, etc) and knowledge of digital platforms Capable of understanding how GlobalCapital's market coverage fits in with the rest of the business and willing and able to contribute to it in full Willingness to travel internationally when required Ability to represent GlobalCapital at public events About GlobalCapital GlobalCapital , which is owned by Delinian, is a specialist primary capital markets insights and data service. It is also the publisher of GlobalMarkets , the newspaper of record at the leading development bank annual meetings around the world. GlobalCapital employs more than 20 specialists in providing insight and data across its London, New York and Bulgarian teams. We offer a flexible working policy which includes hybrid working and includes the a 2.5 day weekend, work permitting, and an extra paid holiday for employee's birthdays. We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. GlobalCapital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Jul 03, 2025
Full time
We are the leading provider of insight and analysis for the primary capital markets community. For over 35 years, we have been helping investment banks, issuers, investors, law firms, rating agencies, tech platforms, and regulators keep pace with the most important trends, challenges, and opportunities in the industry. As a trusted and reputable voice for capital markets participants, we work together to deliver independent news and data products that provide transparency into primary DCM activity, all guided by our core values. Deputy Head of Content, GlobalCapital Core Role GlobalCapital 's Deputy Head of Content will be a senior member of the editorial team, as the company builds its subscriptions business through the growth of its products and services. They will assist the Head of Content in leading an editorial team that produces laser focused, first class insight, analysis, commentary and data; and develops new products and formats that serve the primary capital markets. Key responsibilities You will help the Head of Content to oversee coverage of this GlobalCapital's coverage globally, setting the standard for day-to-day value-added content and overseeing news coverage, while leading from the front with coverage of your own in a particular area, and taking direct responsibility for the securitization teams in New York and London. Help to implement new ideas across the editorial team in conjunction with senior management. Help to identify and engage new and bigger audiences, and oversee an increase in the readership of our coverage, working with commercial colleagues to build our subscriptions in these areas. Help the editorial team to identify and prioritise the most important deals, angles, people moves and other industry news to provide the most trusted, freshest and fullest analysis and comment possible to provide readers with a unique take on these sectors. Ensure that the editorial team understands what high value content is to our readers and instilling the power of scoops as we look to augment our place in a competitive market for capital markets insight and data. Ensure that the editorial team can and does keep data products ( Primary Market Monitor , MTN Monitor , People Tracker and our forthcoming securitisation data product) up to date and relevant. This involves not just making sure that the work is done but that the process for doing the work is as frictionless as possible, while ensuring high quality Assist with hiring and other HR matters for the editorial team and encourage professional development; set clear expectations on performance and develop social capital in the team through team building and adjusting to improve team performance under remote and hybrid working patterns. You will also be part of the Senior Editorial Group that will drive GlobalCapital 's content as we target higher subscriptions growth and the development of new products. Maintain GlobalCapital 's distinctive editorial voice and its reputation as a reliable and indispensable part of working in international capital markets via hard news, analysis, opinion, data and features in a variety of formats. Monitor reader engagement across securitisation coverage online and over email news alerts and provide insights to the wider team about what works and what doesn't. Contribute to the editing of GlobalCapital's weekly coverage on Thursday nights. Deputise for the Head of Content as required. Ensure editorial emails go out on time; that headlines, photos and data are as eye-catching as possible and that all coverage adheres to the style guide. Take ownership, from an editorial point of view of GlobalCapital's US and European Securitisation Awards and any related events, such as GC Live. Priority tasks Lead the securitisation section to provide leading quality and quantity of market coverage. This will include developing inexperienced and new members of staff Liaise with subscriptions teams as appropriate to support the business in developing GlobalCapital's reach in securtisation markets, while maintaining the strictest standards of editorial integrity. Data provision: Work closely with the securitisation team to investigate where GlobalCapital can provide useful data on the market that will help to drive subscriptions Take in-depth feedback on what the market requires in terms of market data Work with product teams to help create a home for this data on the GlobalCapital website Reporting Lines The Deputy Head of Content will report to the Head of Content. Key Interfaces Manages five journalists directly, who will cover securitisation in Europe and the US; will work with other SEG members to help manage the newsroom but will be the decision maker behind the Head of Content. The Deputy Head of Content will be the lead editor for GlobalCapital's securitisation coverage and will be expected to be able to edit across its full range of content. Build strong relationships with key people in and around the securitisation markets in particular but also the wider capital markets to provide the sharpest and most insightful coverage. Works with senior editors, marketing, tech and subscriptions teams to make sure their coverage reaches the biggest possible audience, presented in the best way achievable. Qualifications & Experience At least five years of financial journalism experience, covering international financial markets. Ability to delegate and to use resources to deliver results - the ability to be a conductor, not a one-man band. The ability to learn about an area of the capital markets and forge strong relationships within it. A strong knowledge of the wider international capital markets. Ability to lead a team in achieving the organisation's targets, rather than only to represent that team in front of management. Set high standards of professional conduct that set a clear standard for the rest of the team. Proven ability to put subscribers' needs first and to see GlobalCapital's output from their point of view. Experience operating within a fast-paced market intelligence/niche B2B business title focused on delivering proprietary content including exclusive news, analysis and commentary. Ability to write and edit stories that not only deliver original and insightful content, but do it in a compelling and entertaining style Strong interpersonal skills to both manage a diverse editorial team and to build off-the-record sources to break exclusive news Experience of leading, training, developing and editing less experienced reporters Cultural values including: a determination to win; a desire to play a role on a cohesive/collaborative team; a craftsman's approach to their work; and integrity Strong editing and writing skills, with a well-developed news sense and scrupulous attention to detail Sound judgement when dealing with competing interests of contacts, colleagues and clients Ability to manage a fast-paced and complicated workload with numerous deadlines Comfortable dealing with numbers Able to work in GlobalCapital's London office Experience of the securitisation markets Strong decision maker able to lead GlobalCapital's coverage An appetite for new products (data, video, podcasts, etc) and knowledge of digital platforms Capable of understanding how GlobalCapital's market coverage fits in with the rest of the business and willing and able to contribute to it in full Willingness to travel internationally when required Ability to represent GlobalCapital at public events About GlobalCapital GlobalCapital , which is owned by Delinian, is a specialist primary capital markets insights and data service. It is also the publisher of GlobalMarkets , the newspaper of record at the leading development bank annual meetings around the world. GlobalCapital employs more than 20 specialists in providing insight and data across its London, New York and Bulgarian teams. We offer a flexible working policy which includes hybrid working and includes the a 2.5 day weekend, work permitting, and an extra paid holiday for employee's birthdays. We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. GlobalCapital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are looking for a Head of Regulatory Affairs to join our team. Drive regulatory excellence across all L'Oréal brands and divisions in the UK and Ireland. As Head of Regulatory Affairs, you will lead the development and execution of our regulatory strategy, covering cosmetics, beauty, medical devices, and chemical regulations, in line with the Group strategy. This role reports to the Director of Scientific and Regulatory Affairs for UK & Ireland. A DAY IN THE LIFE You will ensure L'Oréal UK's and Ireland's license to operate and innovate beauty and personal care products through regulatory excellence and compliance, advising on product and chemical regulatory matters related to the business. KEY ELEMENTS OF THE ROLE INCLUDE: Ensure regulatory intelligence, develop and execute a local regulatory strategy aligned with the Group Regulatory strategy to maintain L'Oréal's license to operate and innovate in UK and Ireland, covering cosmetics regulation, ingredients, chemicals regulation, CLP, and packaging regulation as applicable in UK and EU. Apply and contribute to the Group's regulatory strategy, ensuring accountability for implementing regulations, particularly cosmetic and chemical regulations, to maintain compliance. Lead and develop a team responsible for regulatory and compliance matters. Lead responses to government consultations and represent the group with authorities and regulators, playing a leading role in trade associations and building strong relationships. Maintain collaboration with Group Scientific and Regulatory teams. Contribute to advocacy strategies and provide technical recommendations. Provide risk analysis and mitigation actions on complex issues. Collaborate with other divisions such as Public Affairs, Operations, Legal, and business functions like Sales and Marketing. Develop and implement processes to enhance data and digital initiatives. Manage projects and teams across disciplines. Define regulatory compliance frameworks for new product territories. Lead or contribute to cross-disciplinary scientific and regulatory projects. WHO YOU ARE YOU WILL BE: Organized: Strong planning and organizational skills, with the ability to re-prioritize. Measured: Ability to track success and demonstrate ROI. Accurate: High attention to detail and ability to meet deadlines. Entrepreneurial: Proactively identify growth opportunities and protect brand reputation. Creative: Innovative in overcoming challenges and creating content. Proactive and Open: Embrace new ideas and change positively. Team-Oriented: Value collaboration and recognize team efforts. Resilient: Learn from mistakes and adapt. Ambitious: Driven to succeed with support for development and growth. We value diversity and encourage authentic self-expression, so you'll feel at home regardless of who you are. YOU WILL HAVE: A degree or relevant experience in Life Sciences, Law, or related fields. Extensive regulatory experience. Strong knowledge of regulatory frameworks for cosmetics, chemicals, and related areas. Familiarity with packaging, medical devices, and sustainability frameworks is a plus. Experience in FMCG industry is preferable. Excellent command of English, with the ability to communicate complex regulatory issues clearly. WHAT WE OFFER: Competitive benefits including discounts, medical insurance, pension plans, and more. We support your growth with training and leadership programs, plus perks like share options and wellness support. WHO WE ARE L'Oréal operates in 150 markets, leading with innovation and inclusivity. Join our dynamic environment and be part of a global leader committed to creating beauty that moves the world. HOW WE RECRUIT We value diversity and are committed to inclusive hiring practices. Please apply thoughtfully, as applications cannot be withdrawn once submitted. Visit 'Your Application Space' to manage your applications.
Jul 03, 2025
Full time
We are looking for a Head of Regulatory Affairs to join our team. Drive regulatory excellence across all L'Oréal brands and divisions in the UK and Ireland. As Head of Regulatory Affairs, you will lead the development and execution of our regulatory strategy, covering cosmetics, beauty, medical devices, and chemical regulations, in line with the Group strategy. This role reports to the Director of Scientific and Regulatory Affairs for UK & Ireland. A DAY IN THE LIFE You will ensure L'Oréal UK's and Ireland's license to operate and innovate beauty and personal care products through regulatory excellence and compliance, advising on product and chemical regulatory matters related to the business. KEY ELEMENTS OF THE ROLE INCLUDE: Ensure regulatory intelligence, develop and execute a local regulatory strategy aligned with the Group Regulatory strategy to maintain L'Oréal's license to operate and innovate in UK and Ireland, covering cosmetics regulation, ingredients, chemicals regulation, CLP, and packaging regulation as applicable in UK and EU. Apply and contribute to the Group's regulatory strategy, ensuring accountability for implementing regulations, particularly cosmetic and chemical regulations, to maintain compliance. Lead and develop a team responsible for regulatory and compliance matters. Lead responses to government consultations and represent the group with authorities and regulators, playing a leading role in trade associations and building strong relationships. Maintain collaboration with Group Scientific and Regulatory teams. Contribute to advocacy strategies and provide technical recommendations. Provide risk analysis and mitigation actions on complex issues. Collaborate with other divisions such as Public Affairs, Operations, Legal, and business functions like Sales and Marketing. Develop and implement processes to enhance data and digital initiatives. Manage projects and teams across disciplines. Define regulatory compliance frameworks for new product territories. Lead or contribute to cross-disciplinary scientific and regulatory projects. WHO YOU ARE YOU WILL BE: Organized: Strong planning and organizational skills, with the ability to re-prioritize. Measured: Ability to track success and demonstrate ROI. Accurate: High attention to detail and ability to meet deadlines. Entrepreneurial: Proactively identify growth opportunities and protect brand reputation. Creative: Innovative in overcoming challenges and creating content. Proactive and Open: Embrace new ideas and change positively. Team-Oriented: Value collaboration and recognize team efforts. Resilient: Learn from mistakes and adapt. Ambitious: Driven to succeed with support for development and growth. We value diversity and encourage authentic self-expression, so you'll feel at home regardless of who you are. YOU WILL HAVE: A degree or relevant experience in Life Sciences, Law, or related fields. Extensive regulatory experience. Strong knowledge of regulatory frameworks for cosmetics, chemicals, and related areas. Familiarity with packaging, medical devices, and sustainability frameworks is a plus. Experience in FMCG industry is preferable. Excellent command of English, with the ability to communicate complex regulatory issues clearly. WHAT WE OFFER: Competitive benefits including discounts, medical insurance, pension plans, and more. We support your growth with training and leadership programs, plus perks like share options and wellness support. WHO WE ARE L'Oréal operates in 150 markets, leading with innovation and inclusivity. Join our dynamic environment and be part of a global leader committed to creating beauty that moves the world. HOW WE RECRUIT We value diversity and are committed to inclusive hiring practices. Please apply thoughtfully, as applications cannot be withdrawn once submitted. Visit 'Your Application Space' to manage your applications.
We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose - accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek's 75 Fastest Growing Companies, we're constantly looking for "A" players to join our team. The rapid growth is attributed to our strongest asset - our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect - you'll fit right in. We are looking for a Director, Business Development to be responsible for leading and closing new business, and driving revenue growth through strategic prospecting, networking, and relationship building for Mindgruve. The position requires a relentless focus on building a robust sales pipeline by qualifying and progressing leads to ensure a steady flow of new business opportunities. The primary function of the role is to expand our client base, drive business growth and enhance our European market presence. The ideal Director, Business Development is a hunter and doesn't rely on inbound leads. This individual must have a proven track record of success by exceeding sales targets within the advertising and marketing industry, particularly with mid to enterprise-level clients. A robust industry network and strong track record of driving new business for brands seeking a partner in performance marketing, retail media and analytics are required. This position requires a highly motivated, results-driven entrepreneurial mindset to achieve quarterly and annual revenue goals. The ideal candidate would have a well-established rolodex of key decision-makers at major brands. What You'll Do Here: Create and implement a new business sales strategy that identifies potential clients that align with Mindgruve's service offerings and objectives. Build and nurture client relationships with past and prospective clients, key stakeholders, and decision-makers. Generate and manage a robust sales pipeline to ensure a steady flow of new business opportunities. Achieve and outperform business development goals and objectives as defined within performance plan (quarterly and annual new business quotas). Strategize and create detailed plans for how Mindgruve can generate new business opportunities and client wins at industry conferences, gatherings and events. Foster a collaborative and high-performance culture, promoting teamwork and innovation. Collaborate with internal teams to create presentations and proposals. Partner with key platform partners such as Google, Amazon, Walmart, Meta and Salesforce to drive channel sales leads. Act as the sales lead for Mindgruve by prospecting, performing proper needs assessments, and closely managing opportunities through the entire sales lifecycle. Work with internal teams to deliver timely pitches and proposals tailored to each prospect's specific needs. Ensure proposals and new client SOWs are vetted internally to ensure client profitability. Continuously collaborate and communicate with internal teams to evaluate the sales process - identify gaps, streamline communications, and optimize sales. Stay current on industry trends and inform leadership of new findings that could be utilized to grow new business. Other duties and projects as assigned. We Need a Person With: 8+ years of sales and prospecting experience in a mid to large-sized digital marketing and/or retail media agency, preferred. Proven track record of successfully building an agency's new business practice for performance marketing and/or retail media including marketplaces (such as Amazon, Walmart, Target, etc.) is required. Comfortable communicating and presenting to the C-suite and well-versed in all aspects of performance marketing and retail media with the ability to manage complex client relationships. Experience working with internal teams to estimate budgets, internal resources needed and facilitating new client onboarding with account management team. Understanding a wide range of performance marketing channels paid, owned and earned platforms, including social platforms is preferred. Strong business acumen with the ability to understand client needs and market dynamics. Compensation will be commensurate with experience. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical insurance, dental insurance, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching. Our headquarters is based in San Diego, California, with additional offices in Covington, Kentucky, Denver, Colorado, Nashville, Tennessee and Charleston, South Carolina. We're seeking local candidates (or those open to relocation) who are able to work collaboratively with us in one of our office's; however, based on business needs and unique job functions, some roles may be eligible for remote work. (Bonus points if you're bilingual in Spanish and/or Portuguese.) Mindgruve is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Thought Leadership from the Brightest Minds in the Industry .
Jul 03, 2025
Full time
We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose - accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek's 75 Fastest Growing Companies, we're constantly looking for "A" players to join our team. The rapid growth is attributed to our strongest asset - our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect - you'll fit right in. We are looking for a Director, Business Development to be responsible for leading and closing new business, and driving revenue growth through strategic prospecting, networking, and relationship building for Mindgruve. The position requires a relentless focus on building a robust sales pipeline by qualifying and progressing leads to ensure a steady flow of new business opportunities. The primary function of the role is to expand our client base, drive business growth and enhance our European market presence. The ideal Director, Business Development is a hunter and doesn't rely on inbound leads. This individual must have a proven track record of success by exceeding sales targets within the advertising and marketing industry, particularly with mid to enterprise-level clients. A robust industry network and strong track record of driving new business for brands seeking a partner in performance marketing, retail media and analytics are required. This position requires a highly motivated, results-driven entrepreneurial mindset to achieve quarterly and annual revenue goals. The ideal candidate would have a well-established rolodex of key decision-makers at major brands. What You'll Do Here: Create and implement a new business sales strategy that identifies potential clients that align with Mindgruve's service offerings and objectives. Build and nurture client relationships with past and prospective clients, key stakeholders, and decision-makers. Generate and manage a robust sales pipeline to ensure a steady flow of new business opportunities. Achieve and outperform business development goals and objectives as defined within performance plan (quarterly and annual new business quotas). Strategize and create detailed plans for how Mindgruve can generate new business opportunities and client wins at industry conferences, gatherings and events. Foster a collaborative and high-performance culture, promoting teamwork and innovation. Collaborate with internal teams to create presentations and proposals. Partner with key platform partners such as Google, Amazon, Walmart, Meta and Salesforce to drive channel sales leads. Act as the sales lead for Mindgruve by prospecting, performing proper needs assessments, and closely managing opportunities through the entire sales lifecycle. Work with internal teams to deliver timely pitches and proposals tailored to each prospect's specific needs. Ensure proposals and new client SOWs are vetted internally to ensure client profitability. Continuously collaborate and communicate with internal teams to evaluate the sales process - identify gaps, streamline communications, and optimize sales. Stay current on industry trends and inform leadership of new findings that could be utilized to grow new business. Other duties and projects as assigned. We Need a Person With: 8+ years of sales and prospecting experience in a mid to large-sized digital marketing and/or retail media agency, preferred. Proven track record of successfully building an agency's new business practice for performance marketing and/or retail media including marketplaces (such as Amazon, Walmart, Target, etc.) is required. Comfortable communicating and presenting to the C-suite and well-versed in all aspects of performance marketing and retail media with the ability to manage complex client relationships. Experience working with internal teams to estimate budgets, internal resources needed and facilitating new client onboarding with account management team. Understanding a wide range of performance marketing channels paid, owned and earned platforms, including social platforms is preferred. Strong business acumen with the ability to understand client needs and market dynamics. Compensation will be commensurate with experience. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical insurance, dental insurance, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching. Our headquarters is based in San Diego, California, with additional offices in Covington, Kentucky, Denver, Colorado, Nashville, Tennessee and Charleston, South Carolina. We're seeking local candidates (or those open to relocation) who are able to work collaboratively with us in one of our office's; however, based on business needs and unique job functions, some roles may be eligible for remote work. (Bonus points if you're bilingual in Spanish and/or Portuguese.) Mindgruve is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Thought Leadership from the Brightest Minds in the Industry .
London, United Kingdom Posted on 03/06/2025 Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We're looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us, as we grow together. What's in it for you: Private healthcare for you and your family Flexible working options including working from home or our Marylebone office 60 days' work anywhere, even outside the UK if you want 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The Role We're looking for a technically experienced Product Manager to join our Account Management team and lead the evolution of platform capabilities that underpin the Soldo experience. You'll be responsible for shaping and delivering products that empower finance teams to configure, control, and scale their operations with clarity and confidence. From funds allocation and card issuance to permission system, user lifecycle management, and billing plans, you'll work at the heart of our platform. This role is ideal for a systems thinker who thrives on designing intuitive, flexible, and resilient solutions that serve complex organisations. Responsibilities: Contribute the product vision and execute the roadmap across core areas like funds management, cards, permissions, groups, and onboarding/offboarding Collaborate with internal stakeholders and customers to deeply understand operational pain points and opportunities Translate needs into product requirements and partner with engineering and design to deliver scalable solutions Drive simplification and bulk configuration capabilities for high-volume administration use cases Prioritise and execute on initiatives related to transaction enrichment, metadata, and financial reporting Use data to validate hypotheses, prioritise features, and measure impact Partner with Product Marketing and Product Education to ensure internal teams and customers are equipped with the right knowledge and training Provide structure and clarity in an ambiguous and fast-moving environment requirements We're looking for someone who must have: Demonstrated hands-on working experience in product management in B2B SaaS for large companies and fintech Proven ability to work on core system features with high-impact across multiple user segments Familiarity with access control models, user lifecycle flows and strong systems thinking and an ability to design for scale and usability Confidence working with technical teams on APIs, backend logic, and configuration frameworks Data fluency - you use data to support decisions and track performance Excellent written and verbal communication skills, both technical and non-technical A track record of delivering meaningful outcomes and improvements for users and the business
Jul 03, 2025
Full time
London, United Kingdom Posted on 03/06/2025 Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We're looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us, as we grow together. What's in it for you: Private healthcare for you and your family Flexible working options including working from home or our Marylebone office 60 days' work anywhere, even outside the UK if you want 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The Role We're looking for a technically experienced Product Manager to join our Account Management team and lead the evolution of platform capabilities that underpin the Soldo experience. You'll be responsible for shaping and delivering products that empower finance teams to configure, control, and scale their operations with clarity and confidence. From funds allocation and card issuance to permission system, user lifecycle management, and billing plans, you'll work at the heart of our platform. This role is ideal for a systems thinker who thrives on designing intuitive, flexible, and resilient solutions that serve complex organisations. Responsibilities: Contribute the product vision and execute the roadmap across core areas like funds management, cards, permissions, groups, and onboarding/offboarding Collaborate with internal stakeholders and customers to deeply understand operational pain points and opportunities Translate needs into product requirements and partner with engineering and design to deliver scalable solutions Drive simplification and bulk configuration capabilities for high-volume administration use cases Prioritise and execute on initiatives related to transaction enrichment, metadata, and financial reporting Use data to validate hypotheses, prioritise features, and measure impact Partner with Product Marketing and Product Education to ensure internal teams and customers are equipped with the right knowledge and training Provide structure and clarity in an ambiguous and fast-moving environment requirements We're looking for someone who must have: Demonstrated hands-on working experience in product management in B2B SaaS for large companies and fintech Proven ability to work on core system features with high-impact across multiple user segments Familiarity with access control models, user lifecycle flows and strong systems thinking and an ability to design for scale and usability Confidence working with technical teams on APIs, backend logic, and configuration frameworks Data fluency - you use data to support decisions and track performance Excellent written and verbal communication skills, both technical and non-technical A track record of delivering meaningful outcomes and improvements for users and the business
Description OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Campaign Management Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client's objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools. Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary. Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary. Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products) You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB. You will lead Social analysis, optimization recommendations and test and learn approaches - both designed and deploying with the team. You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon's requirements. You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency's social output. Demonstrating a deep understanding of the media and technology developments that influence your client's business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team. Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix. Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. Working to ensure account profitability with direct input on staffing and commercial target conversations where required. QUALIFICATIONS Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives. Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly. Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. Experience planning and working towards commercial targets would be of benefit. Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. . click apply for full job details
Jul 03, 2025
Full time
Description OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Campaign Management Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client's objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools. Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary. Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary. Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products) You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB. You will lead Social analysis, optimization recommendations and test and learn approaches - both designed and deploying with the team. You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon's requirements. You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency's social output. Demonstrating a deep understanding of the media and technology developments that influence your client's business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team. Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix. Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. Working to ensure account profitability with direct input on staffing and commercial target conversations where required. QUALIFICATIONS Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives. Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly. Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. Experience planning and working towards commercial targets would be of benefit. Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. . click apply for full job details
Head of APAC Partner Marketing, Prime Video Device Partnerships Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of content - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Amazon is seeking a dynamic, innovative, and self-directed Head of Prime Video Partner Marketing, APAC to help drive acquisition and engagement for Prime Video through third party devices. If you have a passion for content and are an expert at developing partner value propositions - then we're looking for you. As the Head of Prime Video Partner Marketing, APAC, you will be responsible for managing the strategic plan, P&L, and marketing operations for MVPD partnerships, exploring new and emerging business models, driving acquisition and engagement opportunities, and delivering innovation to improve the customer experience. You will lead a team of partner marketing managers responsible for developing the strategy and execution of regional and global marketing initiatives that leverage our third party distribution partnerships to drive promotion and awareness of Amazon Originals, create run of business partner marketing materials for partners for use in combination with their marketing efforts, and conceive of ad hoc programs that will maximize acquisition and engagement of Prime Video customers through partner channels. This position offers an unparalleled opportunity to leverage your creative skill and commercial understanding of the streaming (OTT) industry, consumer electronics and media industries inside one of the world's leading technology companies while experiencing the excitement and growth of the streaming media revolution. You will work with a cross-functional team that includes product, business development, tech, finance, PR, merchandising, and regional marketing teams to define, develop, and execute innovative marketing strategies. The ideal candidate is a proven collaborator across multiple stakeholders with strong analytical skills. This is an incredible opportunity to own the partner strategy that is changing how customers are watching content. Key job responsibilities Set the strategic direction for APAC partner marketing that optimizes for long-term success, focusing on customer and partner experience, brand health, acquisition, engagement, and business growth Track, measure, and analyze the performance of MVPD partners and marketing campaigns, and report results to BD, regional and marketing leadership Ensure critical programs remain visible to stakeholders and diving deep, where required, to learn about each stakeholder's perspectives and challenges, while maintaining a think big vantage point at all times. Make trade-offs: business opportunity vs. resources vs. long term results. Understand and communicate risks and identifies growth opportunities for the team Lead the team to test, develop and share best practices in partner marketing campaigns across multiple channels and geographies. Actively mentor and develop others Please submit resumes in English BASIC QUALIFICATIONS English fluency (written and verbal) Extensive years of professional experience in marketing or marketing research Proven experience hiring and coaching high-performance marketing teams Building, executing and scaling cross-functional marketing programs Ability to influence executive decision makers and drive alignment with cross-functional teams including product, marketing operations, finance, PR and legal Experience using data and metrics to measure impact and determine improvements Experience presenting metrics and progress to goal to senior leadership Exceptional verbal and written communication skills, as well as the ability to work effectively across internal and external teams Strong writing and communication skills PREFERRED QUALIFICATIONS Japanese fluency (written and verbal) MBA and extensive experience in product/digital marketing, and/or partner marketing Strong organizational planning and development skills in ambiguous environments Conduct business and financial analysis, including forecasting, monitoring, and reporting Superior analytical and quantitative skills, including ability to identify and solve ambiguous problems An entrepreneurial drive, proven ability to influence others Experience in the entertainment industry, preferably OTT streaming Track record of performance excellence Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 11, 2024 (Updated 7 days ago) Posted: October 23, 2024 (Updated 16 days ago) Posted: April 16, 2025 (Updated 19 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 03, 2025
Full time
Head of APAC Partner Marketing, Prime Video Device Partnerships Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of content - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Amazon is seeking a dynamic, innovative, and self-directed Head of Prime Video Partner Marketing, APAC to help drive acquisition and engagement for Prime Video through third party devices. If you have a passion for content and are an expert at developing partner value propositions - then we're looking for you. As the Head of Prime Video Partner Marketing, APAC, you will be responsible for managing the strategic plan, P&L, and marketing operations for MVPD partnerships, exploring new and emerging business models, driving acquisition and engagement opportunities, and delivering innovation to improve the customer experience. You will lead a team of partner marketing managers responsible for developing the strategy and execution of regional and global marketing initiatives that leverage our third party distribution partnerships to drive promotion and awareness of Amazon Originals, create run of business partner marketing materials for partners for use in combination with their marketing efforts, and conceive of ad hoc programs that will maximize acquisition and engagement of Prime Video customers through partner channels. This position offers an unparalleled opportunity to leverage your creative skill and commercial understanding of the streaming (OTT) industry, consumer electronics and media industries inside one of the world's leading technology companies while experiencing the excitement and growth of the streaming media revolution. You will work with a cross-functional team that includes product, business development, tech, finance, PR, merchandising, and regional marketing teams to define, develop, and execute innovative marketing strategies. The ideal candidate is a proven collaborator across multiple stakeholders with strong analytical skills. This is an incredible opportunity to own the partner strategy that is changing how customers are watching content. Key job responsibilities Set the strategic direction for APAC partner marketing that optimizes for long-term success, focusing on customer and partner experience, brand health, acquisition, engagement, and business growth Track, measure, and analyze the performance of MVPD partners and marketing campaigns, and report results to BD, regional and marketing leadership Ensure critical programs remain visible to stakeholders and diving deep, where required, to learn about each stakeholder's perspectives and challenges, while maintaining a think big vantage point at all times. Make trade-offs: business opportunity vs. resources vs. long term results. Understand and communicate risks and identifies growth opportunities for the team Lead the team to test, develop and share best practices in partner marketing campaigns across multiple channels and geographies. Actively mentor and develop others Please submit resumes in English BASIC QUALIFICATIONS English fluency (written and verbal) Extensive years of professional experience in marketing or marketing research Proven experience hiring and coaching high-performance marketing teams Building, executing and scaling cross-functional marketing programs Ability to influence executive decision makers and drive alignment with cross-functional teams including product, marketing operations, finance, PR and legal Experience using data and metrics to measure impact and determine improvements Experience presenting metrics and progress to goal to senior leadership Exceptional verbal and written communication skills, as well as the ability to work effectively across internal and external teams Strong writing and communication skills PREFERRED QUALIFICATIONS Japanese fluency (written and verbal) MBA and extensive experience in product/digital marketing, and/or partner marketing Strong organizational planning and development skills in ambiguous environments Conduct business and financial analysis, including forecasting, monitoring, and reporting Superior analytical and quantitative skills, including ability to identify and solve ambiguous problems An entrepreneurial drive, proven ability to influence others Experience in the entertainment industry, preferably OTT streaming Track record of performance excellence Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 11, 2024 (Updated 7 days ago) Posted: October 23, 2024 (Updated 16 days ago) Posted: April 16, 2025 (Updated 19 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
We are looking for a hands-on Head of Design to lead and evolve our Product Design function as we scale up and drive digital and financial inclusion across our markets. This role offers the opportunity to reshape how design drives business strategy and customer experience at a crucial growth moment. You'll lead cohesive, high-quality user experiences across all touchpoints for customers across multiple African markets, working with talented cross-functional teams including product managers, engineers, data scientists, and commercial stakeholders. About Us We foster a culture where design excellence is celebrated and design thinking is embedded throughout the organization. Our team values innovation, collaboration, and impact-driven design. You'll be empowered to demonstrate how exceptional design directly contributes to business success and customer empowerment, sitting at the intersection of business strategy and user needs. At M-KOPA, design isn't an afterthought-it's central to our mission of creating transformative financial partnerships that often serve as customers' first entry point into formal financial services. In this role, you would be responsible for: Leading the strategic direction and evolution of our Product Design function Collaborating with Product Management and Tech leadership to define overall UX strategy Building and maintaining design systems that ensure visual cohesion while enabling rapid innovation Reviewing design work to ensure quality and cohesion before release Mentoring design team members and fostering a sense of belonging while helping advance their careers Working with marketing teams to ensure visual cohesion across the M-KOPA brand Translating design metrics into business outcomes that executives understand and value This role will require frequent travel across our operational markets, therefore an ideal candidate should either be based in one of our markets or be willing to relocate. This will allow you to be at the heart of Africa's most dynamic tech hubs with direct access to our core market. Your application should demonstrate: Proven experience leading design teams and complex projects in digital products Deep understanding of UX strategy with the ability to balance business goals with user needs Experience building and maintaining design systems across multiple touchpoints Solid leadership and mentoring capabilities Ability to work with diverse, cross-functional teams across multiple countries Solid interpersonal, communication, and collaboration skills Experience translating design impact into business metrics Experience in fintech or similar industries If the above is of interest to you, please apply. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Jul 03, 2025
Full time
We are looking for a hands-on Head of Design to lead and evolve our Product Design function as we scale up and drive digital and financial inclusion across our markets. This role offers the opportunity to reshape how design drives business strategy and customer experience at a crucial growth moment. You'll lead cohesive, high-quality user experiences across all touchpoints for customers across multiple African markets, working with talented cross-functional teams including product managers, engineers, data scientists, and commercial stakeholders. About Us We foster a culture where design excellence is celebrated and design thinking is embedded throughout the organization. Our team values innovation, collaboration, and impact-driven design. You'll be empowered to demonstrate how exceptional design directly contributes to business success and customer empowerment, sitting at the intersection of business strategy and user needs. At M-KOPA, design isn't an afterthought-it's central to our mission of creating transformative financial partnerships that often serve as customers' first entry point into formal financial services. In this role, you would be responsible for: Leading the strategic direction and evolution of our Product Design function Collaborating with Product Management and Tech leadership to define overall UX strategy Building and maintaining design systems that ensure visual cohesion while enabling rapid innovation Reviewing design work to ensure quality and cohesion before release Mentoring design team members and fostering a sense of belonging while helping advance their careers Working with marketing teams to ensure visual cohesion across the M-KOPA brand Translating design metrics into business outcomes that executives understand and value This role will require frequent travel across our operational markets, therefore an ideal candidate should either be based in one of our markets or be willing to relocate. This will allow you to be at the heart of Africa's most dynamic tech hubs with direct access to our core market. Your application should demonstrate: Proven experience leading design teams and complex projects in digital products Deep understanding of UX strategy with the ability to balance business goals with user needs Experience building and maintaining design systems across multiple touchpoints Solid leadership and mentoring capabilities Ability to work with diverse, cross-functional teams across multiple countries Solid interpersonal, communication, and collaboration skills Experience translating design impact into business metrics Experience in fintech or similar industries If the above is of interest to you, please apply. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Title: Head of Growth Operations Location: On-site - Must be based in Manchester/Preston/Blackburn Salary: Up to £60K DOE ASAP START Are you a strategic campaign leader with a passion for B2B marketing? Our client, an innovative media company delivering high-impact content, is searching for a Head of Growth Operations to oversee growth-led initiatives and ensure a data-driven approach to marketing. This is your chance to work on diverse projects, collaborate with exciting clients, and lead a high-performing team. If you're all about strategic and hands on approach, thrive in a fast-paced environment, and comfortable in managing high-performing marketing team, this could be your perfect next step! What will this role include? Leading a digital marketing team focused on ROI and continuous improvement. Managing end-to-end marketing campaigns with a focus on segmentation and measurable results. Streamlining CRM platforms for efficient data flow, lead scoring, and audience segmentation. Optimising user journeys to increase lead generation across all digital touchpoints. Ensuring accurate, enriched, and segmented marketing data for targeted outreach and reporting. Building dashboards, attribution models, and analytics frameworks to track performance. Collaborating with commercial teams to enhance account-based marketing and funnel conversions. Managing external partners in paid media, SEO, and analytics to align goals and ensure quality. Applying campaign insights to improve future strategies and audience engagement. The ideal candidate will have/be: Over 5 years' experience in B2B publishing, digital marketing, and audience development, focused on growth and engagement. HubSpot certified, with advanced knowledge of workflows, segmentation, lead scoring, and reporting. Proven team leader with experience mentoring across campaigns and marketing operations. Strong record of improving conversion rates and ROI through data-led strategies. Analytical, with expertise in GA4 and attribution modelling. Experienced in agency management, budgeting, and performance tracking. Collaborative communicator, confident working with sales, content, and design teams. Highly organised, balancing strategic planning with hands-on delivery. This is the perfect opportunity for a growth-focused marketer ready to take full ownership of multi-channel execution and leadership. Be a key driver of success in a company that champions innovation, creativity, and customer excellence. Apply today!
Jul 03, 2025
Full time
Title: Head of Growth Operations Location: On-site - Must be based in Manchester/Preston/Blackburn Salary: Up to £60K DOE ASAP START Are you a strategic campaign leader with a passion for B2B marketing? Our client, an innovative media company delivering high-impact content, is searching for a Head of Growth Operations to oversee growth-led initiatives and ensure a data-driven approach to marketing. This is your chance to work on diverse projects, collaborate with exciting clients, and lead a high-performing team. If you're all about strategic and hands on approach, thrive in a fast-paced environment, and comfortable in managing high-performing marketing team, this could be your perfect next step! What will this role include? Leading a digital marketing team focused on ROI and continuous improvement. Managing end-to-end marketing campaigns with a focus on segmentation and measurable results. Streamlining CRM platforms for efficient data flow, lead scoring, and audience segmentation. Optimising user journeys to increase lead generation across all digital touchpoints. Ensuring accurate, enriched, and segmented marketing data for targeted outreach and reporting. Building dashboards, attribution models, and analytics frameworks to track performance. Collaborating with commercial teams to enhance account-based marketing and funnel conversions. Managing external partners in paid media, SEO, and analytics to align goals and ensure quality. Applying campaign insights to improve future strategies and audience engagement. The ideal candidate will have/be: Over 5 years' experience in B2B publishing, digital marketing, and audience development, focused on growth and engagement. HubSpot certified, with advanced knowledge of workflows, segmentation, lead scoring, and reporting. Proven team leader with experience mentoring across campaigns and marketing operations. Strong record of improving conversion rates and ROI through data-led strategies. Analytical, with expertise in GA4 and attribution modelling. Experienced in agency management, budgeting, and performance tracking. Collaborative communicator, confident working with sales, content, and design teams. Highly organised, balancing strategic planning with hands-on delivery. This is the perfect opportunity for a growth-focused marketer ready to take full ownership of multi-channel execution and leadership. Be a key driver of success in a company that champions innovation, creativity, and customer excellence. Apply today!
About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases. Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs. Lead the implementation of digital listening posts to track key customer signals across the journey. Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring. Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning. Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices. Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred. 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles. Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale. Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling. Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools. Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations. Strong understanding of data privacy, governance, and ethical use of customer data. Additional Preferred Qualifications: Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives. Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes. Experience in B2B enterprise environments, especially across complex customer ecosystems. Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI. Exposure to account-based marketing, experience design, and omnichannel engagement strategies. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316309 Posted On: 2025-06-29 Location: London, United Kingdom
Jul 03, 2025
Full time
About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases. Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs. Lead the implementation of digital listening posts to track key customer signals across the journey. Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring. Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning. Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices. Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred. 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles. Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale. Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling. Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools. Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations. Strong understanding of data privacy, governance, and ethical use of customer data. Additional Preferred Qualifications: Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives. Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes. Experience in B2B enterprise environments, especially across complex customer ecosystems. Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI. Exposure to account-based marketing, experience design, and omnichannel engagement strategies. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316309 Posted On: 2025-06-29 Location: London, United Kingdom
About ZAVA We're on a mission to provide our patients with healthcare that is accessible and dependable at a fraction of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial & Operations Specialists work collaboratively, to develop and maintain a digital healthcare platform that provides our patients with healthcare that suits their needs & schedules. The pandemic changed our lives, requiring us to find flexible, remote, and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. Through delivering a safe and efficient digital healthcare service, we've provided over 13 million consultations across the UK, Germany, France, and Ireland, enabling millions of people with essential access to healthcare when they need it most. It's our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we're always there with the latest tech, treatments and advice. Because we're doing more than providing healthcare, we're enabling & empowering people by making healthcare work for them. We're here because we care about healthcare and we plan to be the largest digital primary healthcare platform for people across Europe. About the role: We are looking for a Senior Quality Assurance Engineer to join the ZAVA Engineering team increasing Quality capacity within our Development function. As an experienced Senior QA engineer, you know it's essential to understand the company values and ensure quality practices align with, and support them. Your analytical mindset and critical thinking help define product features, identifying and preventing defects early in the product life cycle supporting constant delivery of value. You will be responsible for defining pragmatic and effective test strategies within your team ensuring they follow standards, and best practices and embed quality as part of the development process. Alongside the strategic elements of the role, you are well-versed in all aspects of hands-on testing from manual to automation. You help find, debug and assess issues ensuring they are correctly prioritised, and then work with the team through to resolution. You bring a positive, professional, and fun approach to your work, encouraging dialog and openness to improvement. As a senior member of the team, we expect you to be a key contributor in promoting this mindset. What can you expect from working with us? Contribute to our technological direction - We have lots of new systems to design and build along with existing platforms to maintain and operate so there are plenty of opportunities for you to get involved. We need your help to push the boundaries of quality, increase our test coverage and automation, quality awareness and try new things. Agile, cross-functional working - We work in autonomous teams consisting of Product Owner, UI / UX Designers, QA, and Front and Back End Engineers. Depending on the undertaking, we also embed or collaborate with others from across the business such as Infrastructure Engineers, Data Analysts, Clinical, Marketing and Legal. Chance to influence the future of healthcare -technology has enabled ZAVA to make efficiency gains in the healthcare sector. To continue pushing boundaries and expanding the company, our technology needs to evolve and grow while ensuring it meets everything required of it. You will play a significant role in ensuring the quality of how and what ZAVA delivers. Competitive salary, flexible working and other benefits - aside from salary we offer a training budget, 10% R&D and learning time and flexible working (working pattern can be discussed) Day-to-day the work will encompass: Excellence and quality - You're passionate about technical excellence, ensuring it is reflected in the user experience. You collaborate with product management and engineers defining acceptance criteria and ensuring outcomes are understood and everyone knows how to validate them. You'll write and execute tests of all kinds but always with a leaning towards automation and efficiency. With your eye for excellence, you monitor the production environment helping identify problems and investigate issues when needed. You will offer constructive feedback to other engineers and be open to receiving feedback yourself. Close collaboration in a cross-functional team - Along with being a member of our close-knit engineering team, Quality Engineers play a key role in our cross-functional teams. You will proactively develop insight on how our applications, systems, and processes work and most importantly, advise the team when they don't! You will input on products, projects, and requirements the team works on, identify opportunities ( technical, process, etc ), discuss priorities, and contribute to the design and implementation of solutions with a focus on delivering value. Hands-on testing - We are embracing and moving towards a microservice architecture approach that allows us to rapidly adapt and react to the changing needs of our business. You will be involved hands-on in the testing and delivery of small iterative releases, automating wherever possible to continually improve efficiency. You are comfortable working independently when required, providing estimates, and reliably working with clear communication to deliver them. Quality Guild - we use Guilds for subject matter experts to get together, share ideas, knowledge, best practices and form standards to keep the teams improving. You'll share your technical expertise, learn from and encourage others, and advise and contribute to enhancing Quality practices and processes across teams. Innovation - You keep yourself up-to-date on software, testing, and technology trends, identifying and considering opportunities to utilise within Zava's technology landscape and bringing these insights both to the team you work in and the Guilds. This role needs experience of: Working in an Agile environment within cross-functional teams Analysing, contributing to, and refining requirements Behaviour-Driven Development (BDD) to define and capture acceptance criteria Excellent analytical thinking and problem-solving skills Great communication and test coordination skills Debugging and analysis of issues (we use NewRelic and AWS Cloudwatch) Visual difference testing (we use Percy) API testing (we use Postman) Front end testing using Javascript (we use Cypress) Cross browser / Device testing (we use BrowserStack and real devices) Continuous Integration job setup and configuration (we use Jenkins) Basic Linux skills (find a file, view log files etc) Advantageous experience would be: Contract Testing (we use PACT) Docker containers Serverless Performance Testing Security awareness Italian, German, French or Spanish language skills Your line manager will be: Tech Team Lead (Quality) Core working hours: Our core business hours are 9am - 6pm GMT, although flexible working arrangements are available upon agreement with your line manager. Benefits from the day you join: 33 days per annum pro-rata (inclusive of public and bank holidays) + birthday off ️ Free access to Wellness Cloud, advice, counselling, and corporate discounts 20% off all ZAVA products & services for you and your friends and family Remote, hybrid, and flexible working (role dependent) MacBook Pro (role dependent) Flexible bank holidays - take the ones that matter the most to you. Additional benefits following the probation period: £500 training budget per year ️Vitality Private Health Insurance + Vitality discounts inc headspace membership Healthcare cash back plan through SimplyHealth ️ Company sabbatical after 2 years Opportunity to work from overseas for 2 months each year (role dependent) Cash vouchers after 3, 5, and 10 years of service We are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot - if you want. Just so you know, certain positions will be subject to a satisfactory DBS check.
Jul 03, 2025
Full time
About ZAVA We're on a mission to provide our patients with healthcare that is accessible and dependable at a fraction of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial & Operations Specialists work collaboratively, to develop and maintain a digital healthcare platform that provides our patients with healthcare that suits their needs & schedules. The pandemic changed our lives, requiring us to find flexible, remote, and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. Through delivering a safe and efficient digital healthcare service, we've provided over 13 million consultations across the UK, Germany, France, and Ireland, enabling millions of people with essential access to healthcare when they need it most. It's our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we're always there with the latest tech, treatments and advice. Because we're doing more than providing healthcare, we're enabling & empowering people by making healthcare work for them. We're here because we care about healthcare and we plan to be the largest digital primary healthcare platform for people across Europe. About the role: We are looking for a Senior Quality Assurance Engineer to join the ZAVA Engineering team increasing Quality capacity within our Development function. As an experienced Senior QA engineer, you know it's essential to understand the company values and ensure quality practices align with, and support them. Your analytical mindset and critical thinking help define product features, identifying and preventing defects early in the product life cycle supporting constant delivery of value. You will be responsible for defining pragmatic and effective test strategies within your team ensuring they follow standards, and best practices and embed quality as part of the development process. Alongside the strategic elements of the role, you are well-versed in all aspects of hands-on testing from manual to automation. You help find, debug and assess issues ensuring they are correctly prioritised, and then work with the team through to resolution. You bring a positive, professional, and fun approach to your work, encouraging dialog and openness to improvement. As a senior member of the team, we expect you to be a key contributor in promoting this mindset. What can you expect from working with us? Contribute to our technological direction - We have lots of new systems to design and build along with existing platforms to maintain and operate so there are plenty of opportunities for you to get involved. We need your help to push the boundaries of quality, increase our test coverage and automation, quality awareness and try new things. Agile, cross-functional working - We work in autonomous teams consisting of Product Owner, UI / UX Designers, QA, and Front and Back End Engineers. Depending on the undertaking, we also embed or collaborate with others from across the business such as Infrastructure Engineers, Data Analysts, Clinical, Marketing and Legal. Chance to influence the future of healthcare -technology has enabled ZAVA to make efficiency gains in the healthcare sector. To continue pushing boundaries and expanding the company, our technology needs to evolve and grow while ensuring it meets everything required of it. You will play a significant role in ensuring the quality of how and what ZAVA delivers. Competitive salary, flexible working and other benefits - aside from salary we offer a training budget, 10% R&D and learning time and flexible working (working pattern can be discussed) Day-to-day the work will encompass: Excellence and quality - You're passionate about technical excellence, ensuring it is reflected in the user experience. You collaborate with product management and engineers defining acceptance criteria and ensuring outcomes are understood and everyone knows how to validate them. You'll write and execute tests of all kinds but always with a leaning towards automation and efficiency. With your eye for excellence, you monitor the production environment helping identify problems and investigate issues when needed. You will offer constructive feedback to other engineers and be open to receiving feedback yourself. Close collaboration in a cross-functional team - Along with being a member of our close-knit engineering team, Quality Engineers play a key role in our cross-functional teams. You will proactively develop insight on how our applications, systems, and processes work and most importantly, advise the team when they don't! You will input on products, projects, and requirements the team works on, identify opportunities ( technical, process, etc ), discuss priorities, and contribute to the design and implementation of solutions with a focus on delivering value. Hands-on testing - We are embracing and moving towards a microservice architecture approach that allows us to rapidly adapt and react to the changing needs of our business. You will be involved hands-on in the testing and delivery of small iterative releases, automating wherever possible to continually improve efficiency. You are comfortable working independently when required, providing estimates, and reliably working with clear communication to deliver them. Quality Guild - we use Guilds for subject matter experts to get together, share ideas, knowledge, best practices and form standards to keep the teams improving. You'll share your technical expertise, learn from and encourage others, and advise and contribute to enhancing Quality practices and processes across teams. Innovation - You keep yourself up-to-date on software, testing, and technology trends, identifying and considering opportunities to utilise within Zava's technology landscape and bringing these insights both to the team you work in and the Guilds. This role needs experience of: Working in an Agile environment within cross-functional teams Analysing, contributing to, and refining requirements Behaviour-Driven Development (BDD) to define and capture acceptance criteria Excellent analytical thinking and problem-solving skills Great communication and test coordination skills Debugging and analysis of issues (we use NewRelic and AWS Cloudwatch) Visual difference testing (we use Percy) API testing (we use Postman) Front end testing using Javascript (we use Cypress) Cross browser / Device testing (we use BrowserStack and real devices) Continuous Integration job setup and configuration (we use Jenkins) Basic Linux skills (find a file, view log files etc) Advantageous experience would be: Contract Testing (we use PACT) Docker containers Serverless Performance Testing Security awareness Italian, German, French or Spanish language skills Your line manager will be: Tech Team Lead (Quality) Core working hours: Our core business hours are 9am - 6pm GMT, although flexible working arrangements are available upon agreement with your line manager. Benefits from the day you join: 33 days per annum pro-rata (inclusive of public and bank holidays) + birthday off ️ Free access to Wellness Cloud, advice, counselling, and corporate discounts 20% off all ZAVA products & services for you and your friends and family Remote, hybrid, and flexible working (role dependent) MacBook Pro (role dependent) Flexible bank holidays - take the ones that matter the most to you. Additional benefits following the probation period: £500 training budget per year ️Vitality Private Health Insurance + Vitality discounts inc headspace membership Healthcare cash back plan through SimplyHealth ️ Company sabbatical after 2 years Opportunity to work from overseas for 2 months each year (role dependent) Cash vouchers after 3, 5, and 10 years of service We are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot - if you want. Just so you know, certain positions will be subject to a satisfactory DBS check.
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Jul 03, 2025
Full time
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Head of DTC Strategy - High-Growth Functional Drinks Brand Location: London (Hybrid) - 1-2 office days per fortnight, with occasional UK and international travel Sector: Consumer Goods / Beverage / Sports Nutrition / DTC Salary: £80,000-£90,000 We're working on behalf of a high-growth business operating in the sports, nutrition, drinks, and supplements space that has quickly gained traction across DTC and Amazon, with exciting plans now underway to expand reach across digital platforms and international markets. Backed by influential founders, incredible investors, and a highly engaged customer base, the business has sold millions of units within its first two years. With a growing product range and a loyal online following, this is a unique opportunity to take ownership of a fast-scaling DTC channel at a pivotal stage. They are now hiring a Head of DTC Strategy to own the commercial performance across all direct-to-consumer channels-including Website, Amazon, and TikTok Shop. This role is ideal for someone who blends analytical rigour with strategic thinking, and who can work independently to translate insights into action. You'll work closely with the founders, Sales Director, and marketing leads to help shape the next phase of digital growth. Key Responsibilities: Own the DTC commercial strategy across website, Amazon, and TikTok Shop Monitor performance and develop reporting across revenue, margin, CAC, LTV, and retention Optimise pricing, promotions, and digital campaigns to drive sustainable growth Analyse the impact of subscriptions and identify levers to improve churn and lifetime value Partner with marketing to evaluate performance of paid channels and conversion funnels Build forecasting models for DTC demand, working cross-functionally with ops and finance Translate commercial insights into decisions on stock planning, marketing budget, and promotional activity Act as the commercial lead on all things DTC-providing clarity, structure, and recommendations to the wider team About You: Proven experience in a commercial, strategy, or e-commerce role within a high-growth consumer brand Strong understanding of DTC business models, online margin structures, and digital customer journeys Skilled in Excel/Sheets and comfortable owning forecasting and performance modelling Analytical mindset with the ability to turn data into insight and commercial action Confident working cross-functionally with marketing, operations, and finance Comfortable operating as an individual contributor, managing your own workload without direct team support
Jul 03, 2025
Full time
Head of DTC Strategy - High-Growth Functional Drinks Brand Location: London (Hybrid) - 1-2 office days per fortnight, with occasional UK and international travel Sector: Consumer Goods / Beverage / Sports Nutrition / DTC Salary: £80,000-£90,000 We're working on behalf of a high-growth business operating in the sports, nutrition, drinks, and supplements space that has quickly gained traction across DTC and Amazon, with exciting plans now underway to expand reach across digital platforms and international markets. Backed by influential founders, incredible investors, and a highly engaged customer base, the business has sold millions of units within its first two years. With a growing product range and a loyal online following, this is a unique opportunity to take ownership of a fast-scaling DTC channel at a pivotal stage. They are now hiring a Head of DTC Strategy to own the commercial performance across all direct-to-consumer channels-including Website, Amazon, and TikTok Shop. This role is ideal for someone who blends analytical rigour with strategic thinking, and who can work independently to translate insights into action. You'll work closely with the founders, Sales Director, and marketing leads to help shape the next phase of digital growth. Key Responsibilities: Own the DTC commercial strategy across website, Amazon, and TikTok Shop Monitor performance and develop reporting across revenue, margin, CAC, LTV, and retention Optimise pricing, promotions, and digital campaigns to drive sustainable growth Analyse the impact of subscriptions and identify levers to improve churn and lifetime value Partner with marketing to evaluate performance of paid channels and conversion funnels Build forecasting models for DTC demand, working cross-functionally with ops and finance Translate commercial insights into decisions on stock planning, marketing budget, and promotional activity Act as the commercial lead on all things DTC-providing clarity, structure, and recommendations to the wider team About You: Proven experience in a commercial, strategy, or e-commerce role within a high-growth consumer brand Strong understanding of DTC business models, online margin structures, and digital customer journeys Skilled in Excel/Sheets and comfortable owning forecasting and performance modelling Analytical mindset with the ability to turn data into insight and commercial action Confident working cross-functionally with marketing, operations, and finance Comfortable operating as an individual contributor, managing your own workload without direct team support
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly , though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Jul 03, 2025
Full time
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 3 0 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. Location supported London. This role will be hybrid, and will require you to spend some portion of your time in our office. About the Opportunity Own the card product that connects 30 million users to the future of finance. MoonPay processes billions in transactions annually, and now we're betting big on Cards-a product that could fundamentally reshape how our 30m+ user base accesses their crypto wealth in everyday situations. As Senior Product Manager for Cards, you'll be the owner of a greenfield opportunity with unprecedented scale. You're not just launching another card product; you're solving the "last mile" problem that has kept crypto from mainstream adoption. With our existing relationships spanning 800+ crypto partners and major global brands already integrated, you'll have distribution advantages that most fintech startups can only dream of. What you will do Define and drive the product roadmap for MoonPay's card products, ensuring alignment with company-wide goals Lead product discovery, defining clear product specifications and gathering requirements from key stakeholders Develop strong working relationships with engineering, marketing, and design teams to deliver high-quality products Analyze product performance using data-driven insights and iterate on features to improve user experience and business outcomes Collaborate with compliance and legal teams to ensure products meet regulatory and security requirements Own the full product lifecycle from ideation to launch, including go-to-market strategies and post-launch monitoring Prioritize product features and backlog based on business goals, user needs, and technical constraints Stay ahead of industry trends in card payments, crypto adoption, and fintech to maintain a competitive edge About You 5+ years of experience in product management, with a strong focus on payments, cards, or fintech 5+ years of experience in product management, with a strong focus on payments, cards, or fintech Proven track record of launching successful products in a fast-paced, dynamic environment Strong understanding of the card payments ecosystem, including global card networks, regulatory frameworks, and digital wallet integration Experience collaborating with cross-functional teams, including engineering, design, compliance, and marketing A good understanding of De-Fi and the core concepts of on chain finance Excellent analytical skills with the ability to interpret data and make data-driven decisions Exceptional communication skills and the ability to engage with senior stakeholders and team members A self-starter with a passion for innovation and solving complex problems in the crypto and payments space Bonus Points: Previous experience in crypto or blockchain-based products A strong network in the fintech and payments space Most importantly , though, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Jul 03, 2025
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
ICE CREAM - Global Process Owner Marketing - ERP Deployment page is loaded ICE CREAM - Global Process Owner Marketing - ERP Deployment Bewerben locations Ice Cream Company Headquarters 100VE time type Vollzeit posted on Gestern ausgeschrieben time left to apply Enddatum: 14. Juli 2025 (Noch 12 Tage Zeit für Bewerbung) job requisition id R-99072 Note: Deadline for applying is 23.59 the day before the Job Posting End Date. UNILEVER IS LOOKING FOR AN ICE CREAM - Global Process Owner Marketing - ERP Deployment Location: The Netherlands (Amsterdam), United Kingdom Full-time: Yes Local conditions apply For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations. The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. ABOUT THE MAGNUM ICE CREAM COMPANY: The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it. With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! JOB PURPOSE: We are seeking a dynamic highly skilled Global Process Owner for Marketing for Ice Cream to join our ERP implementation team and drive the digital transformation of our Ice Cream Marketing processes. You will lead the global design, build and deployment of processes and tools for Consumer and Customer Marketing, Consumer Engagement, Content and Asset Management, Product Information Management and define the Data and Analytics requirements across Marketing and DComm , ensuring a seamless transition to a standalone business. The role requires a strategic thinker, who is passionate about marketing and DComm and embraces this unique opportunity to grow and transform the Ice Cream business through digitalization and AI in all aspects of the consumer journey. The successful candidate will be one that has hands-on experience in Marketing and digital transformation with significant process and change management expertise and a proven record of leading large scale process transformation. This role will exist in its current form for 2 - 2.5 years. KEY RESPONSIBILITIES: Process Leadership: Lead the design and implementation of standardized global template for Marketing processes at the leading edge of industry best practices. Collaborate with representatives from the four business units of the Ice Cream business to ensure that relevant business requirements are fully considered when designing the new processes and systems. Understand the drivers of market nuances and find simple and standardised solutions to meet local needs within a global framework. Drive Programme Implementation: Seize the opportunity of emerging technological capabilities and the new Ice Cream tech landscape to maximise the efficiency of the Marketing processes Collaborate with other workstreams to configure and integrate the systems to achieve E2E optimisation across all business processes. Serve as the key decision-maker for Marketing process-related configurations within the ERP and supporting systems, collaborating closely with implementation partners and technical teams. Engage with Stakeholders: Act as the bridge between functional teams, IT, and key stakeholders to deliver a streamlined Marketing solution Listen and communicate with business leaders and users to ensure their inclusion and engagement, gathering and incorporating their ideas and inputs, addressing concerns and ultimately securing adoption and advocacy of the global solutions. Work in partnership with external consultants and the wider programme teams. Lead the Marketing Programme Team: Manage and coach 2 workstream leads. Provide strategic direction and support to ensure project objectives are achieved on time and in full, whilst maintaining business continuity. Encourage innovation and continuous improvement. Manage the Workstream Deliverables: Ensure milestones for design, testing, and deployment are met. Work in an agile way, prioritising activities and adapting plans to accommodate interdependencies. Bring rigour to ensure high-quality outputs at every stage of the project, proactively managing phases such as User Acceptance Testing, Data Validation and Readiness to uncover and resolve issues before go-live. Highlight risks and issues and develop and propose mitigation options. Change Management Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies. Data Management Oversee data readiness for the Marketing processes, ensuring accurate and consistent data migration and validation Transition to BAU: Establish performance metrics and governance frameworks for Marketing processes. Drive change initiatives, ensuring that employees have the skills and knowledge required to operate within the new systems. Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs. WHAT YOU NEED TO SUCCEED: Proven Expertise: 5-10 years of extensive experience in Marketing. Ideally some of your experience has been gained from Ice Cream. Digitisation Knowledge: An enthusiasm for transforming the Marketing function using digital capabilities with hands-on experience of delivering tech enabled change programmes. Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines. Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption. Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally. Proven track record of building strong relationships and managing expectations at all levels of the organization. Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global tech deployments. Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements. Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases. Education: Bachelor's degree in Marketing or Business, Technology, Information Systems, or a related field WHAT IS IN IT FOR YOU? Unilever is the place where you can be yourself and bring your purpose to life with the work that you do - creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits! Attractive total remuneration package; excellent company pension, bonus and share scheme. Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever. Plenty of company-paid holidays to further ensure your work-life balance is maintained. We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy. Under the Hybrid Working principles . click apply for full job details
Jul 03, 2025
Full time
ICE CREAM - Global Process Owner Marketing - ERP Deployment page is loaded ICE CREAM - Global Process Owner Marketing - ERP Deployment Bewerben locations Ice Cream Company Headquarters 100VE time type Vollzeit posted on Gestern ausgeschrieben time left to apply Enddatum: 14. Juli 2025 (Noch 12 Tage Zeit für Bewerbung) job requisition id R-99072 Note: Deadline for applying is 23.59 the day before the Job Posting End Date. UNILEVER IS LOOKING FOR AN ICE CREAM - Global Process Owner Marketing - ERP Deployment Location: The Netherlands (Amsterdam), United Kingdom Full-time: Yes Local conditions apply For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations. The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. ABOUT THE MAGNUM ICE CREAM COMPANY: The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it. With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! JOB PURPOSE: We are seeking a dynamic highly skilled Global Process Owner for Marketing for Ice Cream to join our ERP implementation team and drive the digital transformation of our Ice Cream Marketing processes. You will lead the global design, build and deployment of processes and tools for Consumer and Customer Marketing, Consumer Engagement, Content and Asset Management, Product Information Management and define the Data and Analytics requirements across Marketing and DComm , ensuring a seamless transition to a standalone business. The role requires a strategic thinker, who is passionate about marketing and DComm and embraces this unique opportunity to grow and transform the Ice Cream business through digitalization and AI in all aspects of the consumer journey. The successful candidate will be one that has hands-on experience in Marketing and digital transformation with significant process and change management expertise and a proven record of leading large scale process transformation. This role will exist in its current form for 2 - 2.5 years. KEY RESPONSIBILITIES: Process Leadership: Lead the design and implementation of standardized global template for Marketing processes at the leading edge of industry best practices. Collaborate with representatives from the four business units of the Ice Cream business to ensure that relevant business requirements are fully considered when designing the new processes and systems. Understand the drivers of market nuances and find simple and standardised solutions to meet local needs within a global framework. Drive Programme Implementation: Seize the opportunity of emerging technological capabilities and the new Ice Cream tech landscape to maximise the efficiency of the Marketing processes Collaborate with other workstreams to configure and integrate the systems to achieve E2E optimisation across all business processes. Serve as the key decision-maker for Marketing process-related configurations within the ERP and supporting systems, collaborating closely with implementation partners and technical teams. Engage with Stakeholders: Act as the bridge between functional teams, IT, and key stakeholders to deliver a streamlined Marketing solution Listen and communicate with business leaders and users to ensure their inclusion and engagement, gathering and incorporating their ideas and inputs, addressing concerns and ultimately securing adoption and advocacy of the global solutions. Work in partnership with external consultants and the wider programme teams. Lead the Marketing Programme Team: Manage and coach 2 workstream leads. Provide strategic direction and support to ensure project objectives are achieved on time and in full, whilst maintaining business continuity. Encourage innovation and continuous improvement. Manage the Workstream Deliverables: Ensure milestones for design, testing, and deployment are met. Work in an agile way, prioritising activities and adapting plans to accommodate interdependencies. Bring rigour to ensure high-quality outputs at every stage of the project, proactively managing phases such as User Acceptance Testing, Data Validation and Readiness to uncover and resolve issues before go-live. Highlight risks and issues and develop and propose mitigation options. Change Management Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies. Data Management Oversee data readiness for the Marketing processes, ensuring accurate and consistent data migration and validation Transition to BAU: Establish performance metrics and governance frameworks for Marketing processes. Drive change initiatives, ensuring that employees have the skills and knowledge required to operate within the new systems. Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs. WHAT YOU NEED TO SUCCEED: Proven Expertise: 5-10 years of extensive experience in Marketing. Ideally some of your experience has been gained from Ice Cream. Digitisation Knowledge: An enthusiasm for transforming the Marketing function using digital capabilities with hands-on experience of delivering tech enabled change programmes. Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines. Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption. Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally. Proven track record of building strong relationships and managing expectations at all levels of the organization. Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global tech deployments. Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements. Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases. Education: Bachelor's degree in Marketing or Business, Technology, Information Systems, or a related field WHAT IS IN IT FOR YOU? Unilever is the place where you can be yourself and bring your purpose to life with the work that you do - creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits! Attractive total remuneration package; excellent company pension, bonus and share scheme. Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever. Plenty of company-paid holidays to further ensure your work-life balance is maintained. We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy. Under the Hybrid Working principles . click apply for full job details
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference- while joining the UK's leading travel franchise. We're not just a travel business- we're a movement. Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for experienced Business Development Managers to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ Competitive Salary (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey Product / Service: Award-Winning travel home-working company Growth: Over 400% in the last 5 years. Breaking sales records every month Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: •Home Working Agency of The Year' 5 years in a row •Top-rated travel franchise in the UK •Top 10 franchise in the UK, beating household names •Top 5% franchise in the UK •We offer the widest choice of holidays in the UK •Fully independent with over £2 billion per year of buying power •We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth •Featured continually in the trade press, national press How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: •Coach and mentor Travel Consultants (TC) on running their own travel businesses, from operations to growth strategy •Deliver tailored 1:1 coaching and group sessions based on each consultant's goals and stage of business •Support TCs with sales performance, lead generation, marketing and customer retention •Help them translate industry knowledge into commercial success and a loyal customer base •Be their go-to for business advice, motivation, and problem-solving •Build a strong sense of community, loyalty, and support among your TC group •Track performance metrics, identify gaps, and deliver actionable, empathetic feedback •Deliver virtual workshops and contribute to shaping our coaching and development programmes •Occasionally travel to Bournemouth HQ or take part in overseas training retreats This is a fully remote role, based from home, with occasional visits to our Bournemouth HQ and the opportunity to join one of our overseas training retreats. You will have the flexibility to manage your own diary, whilst ensuring attendance at daily morning meetings, one-to-ones, and regular team catch-ups. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk-someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: •A solid background in the travel sector, ideally across multiple roles (e.g. sales, operations, agency management, or franchise support) •Proven track record of coaching or mentoring individuals to success •Proven ability to coach, mentor or train small business owners or franchisees •A commercial mindset with an understanding of how to scale a business •Confidence using data, CRM systems, and digital tools to drive performance •Strong working knowledge of social media and marketing strategies for lead generation •Excellent communication skills, both one-on-one and in group settings • A proactive, people-first approach to leadership Bonus if you have: •ILM Level 5 or similar coaching qualification •Experience running your own travel business or franchise •Background in digital marketing or brand building The Rewards for You: We live and breathe our values - Do the Right Thing; Loyalty & Appreciation; Mutual Respect, Trust & Honesty; Success Driven & Enjoy the Journey - in everything we do. Our employee benefits are just one example of how we've done this. Working with us, you can enjoy industry leading package which includes: We are the UK's number one travel company and Europe's best franchise company. We are one of the fastest-growing and most exciting businesses in our sector, offering opportunities for career progression. •Private medical •In-service Life Insurance •Dental •Gym access •Range of discounts / perks from leading brands •Monthly rewards •Discounted travel •Excellent holiday entitlement •£500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jul 03, 2025
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference- while joining the UK's leading travel franchise. We're not just a travel business- we're a movement. Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for experienced Business Development Managers to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ Competitive Salary (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey Product / Service: Award-Winning travel home-working company Growth: Over 400% in the last 5 years. Breaking sales records every month Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: •Home Working Agency of The Year' 5 years in a row •Top-rated travel franchise in the UK •Top 10 franchise in the UK, beating household names •Top 5% franchise in the UK •We offer the widest choice of holidays in the UK •Fully independent with over £2 billion per year of buying power •We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth •Featured continually in the trade press, national press How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: •Coach and mentor Travel Consultants (TC) on running their own travel businesses, from operations to growth strategy •Deliver tailored 1:1 coaching and group sessions based on each consultant's goals and stage of business •Support TCs with sales performance, lead generation, marketing and customer retention •Help them translate industry knowledge into commercial success and a loyal customer base •Be their go-to for business advice, motivation, and problem-solving •Build a strong sense of community, loyalty, and support among your TC group •Track performance metrics, identify gaps, and deliver actionable, empathetic feedback •Deliver virtual workshops and contribute to shaping our coaching and development programmes •Occasionally travel to Bournemouth HQ or take part in overseas training retreats This is a fully remote role, based from home, with occasional visits to our Bournemouth HQ and the opportunity to join one of our overseas training retreats. You will have the flexibility to manage your own diary, whilst ensuring attendance at daily morning meetings, one-to-ones, and regular team catch-ups. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk-someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: •A solid background in the travel sector, ideally across multiple roles (e.g. sales, operations, agency management, or franchise support) •Proven track record of coaching or mentoring individuals to success •Proven ability to coach, mentor or train small business owners or franchisees •A commercial mindset with an understanding of how to scale a business •Confidence using data, CRM systems, and digital tools to drive performance •Strong working knowledge of social media and marketing strategies for lead generation •Excellent communication skills, both one-on-one and in group settings • A proactive, people-first approach to leadership Bonus if you have: •ILM Level 5 or similar coaching qualification •Experience running your own travel business or franchise •Background in digital marketing or brand building The Rewards for You: We live and breathe our values - Do the Right Thing; Loyalty & Appreciation; Mutual Respect, Trust & Honesty; Success Driven & Enjoy the Journey - in everything we do. Our employee benefits are just one example of how we've done this. Working with us, you can enjoy industry leading package which includes: We are the UK's number one travel company and Europe's best franchise company. We are one of the fastest-growing and most exciting businesses in our sector, offering opportunities for career progression. •Private medical •In-service Life Insurance •Dental •Gym access •Range of discounts / perks from leading brands •Monthly rewards •Discounted travel •Excellent holiday entitlement •£500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
