Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Oct 09, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Oct 09, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility) Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Love people? Love your local community? Love making things happen? This is not your typical coordination role. We're looking for a House & Community Coordinator to become a real part of the Chiswick community - building relationships, creating connections, bringing people through the door and helping turn a brilliant local presence into an even bigger network of clients and opportunities. You'll be the person who knows what's happening, who knows who's who, and who makes sure things actually get done. And no two days will look the same. So, what will you actually be doing? A bit of everything - and that's exactly what makes this role so exciting. Build relationships in the community Get out there and discover the people, organisations and groups that make Chiswick tick. From schools and sports clubs to local organisations and community groups, you'll identify opportunities to build meaningful partnerships and create new connections. Make events happen You'll play a key role in bringing people through the door. You'll work alongside the Manager to come up with ideas, organise events, manage all the details and be there on the day to make sure everything runs smoothly. Think community events, networking, local sponsorships and events. Keep the relationships going The event doesn't end when everyone goes home. You'll help nurture those new relationships, stay connected with the community and turn introductions into long-term relationships. Be the heartbeat of the House You'll help make sure the Chiswick House is always welcoming, professional and ready for clients. From making sure the coffee is flowing and the dog treats are stocked, to coordinating adviser attendance and keeping everything running smoothly. Keep things organised behind the scenes There's an important operational side too. You'll maintain accurate client information, support account opening, provide reports to other areas of the business and liaise regularly with teams across the wider organisation. Who are we looking for? We're looking for a people person. Someone outgoing, naturally warm and confident speaking to all kinds of people. Someone who can walk into a room, strike up a conversation and make people feel completely at ease. You'll be: Proactive - you see something that needs doing and get on with it. Personable - you genuinely enjoy meeting and connecting with people. Organised - you can juggle multiple priorities without dropping the ball. A great communicator - you know how to adapt your approach to different people and situations. Commercially aware - you can spot an opportunity and understand how relationships can translate into long-term business. Emotionally intelligent - you understand how to communicate with different audiences, including high-net-worth clients. A natural problem solver - you can think on your feet and don't need everything mapped out for you. Reliable and professional - people know they can count on you. We're looking for a chameleon - someone who can comfortably move between welcoming a client, organising a community event, speaking to a local organisation, supporting the team and then jumping into the detail behind the scenes. Previous experience in customer service, client-facing roles, events, professional services or another regulated environment would be highly advantageous. Experience within financial services is a bonus, but isn't essential if you're commercially minded and able to pick things up quickly. Knowing Chiswick and the local community would be a real advantage. If you're energetic, organised, naturally great with people and want a role where you can build relationships, get involved in your community and genuinely make things happen, we'd love to hear from you
Oct 09, 2026
Full time
Love people? Love your local community? Love making things happen? This is not your typical coordination role. We're looking for a House & Community Coordinator to become a real part of the Chiswick community - building relationships, creating connections, bringing people through the door and helping turn a brilliant local presence into an even bigger network of clients and opportunities. You'll be the person who knows what's happening, who knows who's who, and who makes sure things actually get done. And no two days will look the same. So, what will you actually be doing? A bit of everything - and that's exactly what makes this role so exciting. Build relationships in the community Get out there and discover the people, organisations and groups that make Chiswick tick. From schools and sports clubs to local organisations and community groups, you'll identify opportunities to build meaningful partnerships and create new connections. Make events happen You'll play a key role in bringing people through the door. You'll work alongside the Manager to come up with ideas, organise events, manage all the details and be there on the day to make sure everything runs smoothly. Think community events, networking, local sponsorships and events. Keep the relationships going The event doesn't end when everyone goes home. You'll help nurture those new relationships, stay connected with the community and turn introductions into long-term relationships. Be the heartbeat of the House You'll help make sure the Chiswick House is always welcoming, professional and ready for clients. From making sure the coffee is flowing and the dog treats are stocked, to coordinating adviser attendance and keeping everything running smoothly. Keep things organised behind the scenes There's an important operational side too. You'll maintain accurate client information, support account opening, provide reports to other areas of the business and liaise regularly with teams across the wider organisation. Who are we looking for? We're looking for a people person. Someone outgoing, naturally warm and confident speaking to all kinds of people. Someone who can walk into a room, strike up a conversation and make people feel completely at ease. You'll be: Proactive - you see something that needs doing and get on with it. Personable - you genuinely enjoy meeting and connecting with people. Organised - you can juggle multiple priorities without dropping the ball. A great communicator - you know how to adapt your approach to different people and situations. Commercially aware - you can spot an opportunity and understand how relationships can translate into long-term business. Emotionally intelligent - you understand how to communicate with different audiences, including high-net-worth clients. A natural problem solver - you can think on your feet and don't need everything mapped out for you. Reliable and professional - people know they can count on you. We're looking for a chameleon - someone who can comfortably move between welcoming a client, organising a community event, speaking to a local organisation, supporting the team and then jumping into the detail behind the scenes. Previous experience in customer service, client-facing roles, events, professional services or another regulated environment would be highly advantageous. Experience within financial services is a bonus, but isn't essential if you're commercially minded and able to pick things up quickly. Knowing Chiswick and the local community would be a real advantage. If you're energetic, organised, naturally great with people and want a role where you can build relationships, get involved in your community and genuinely make things happen, we'd love to hear from you
Consortium Professional Recruitment Ltd
Leeds, Yorkshire
Consortium Professional Recruitment Ltd is exclusive with an established business seeking a Territory Account Manager to cover North & East Yorkshire. You will inherit an existing customer base while developing accounts and driving growth across the territory. You will manage your diary and workload, meeting customers face-to-face, and you will be trusted to take ownership and deliver a knowledgeable service. The role offers autonomy and strong earning potential.
Oct 09, 2026
Full time
Consortium Professional Recruitment Ltd is exclusive with an established business seeking a Territory Account Manager to cover North & East Yorkshire. You will inherit an existing customer base while developing accounts and driving growth across the territory. You will manage your diary and workload, meeting customers face-to-face, and you will be trusted to take ownership and deliver a knowledgeable service. The role offers autonomy and strong earning potential.
Gi Group has a busy Business Development role in Andover, supporting new business and retention across existing accounts. The role is permanent with a salary of £30,000-£35,000 per annum, working 7:00am-5:00pm, Monday to Friday. You will qualify leads, follow up quotes, and help grow spend with regional Account Managers. A strong telephone manner and organised, proactive approach are essential for success.
Oct 09, 2026
Full time
Gi Group has a busy Business Development role in Andover, supporting new business and retention across existing accounts. The role is permanent with a salary of £30,000-£35,000 per annum, working 7:00am-5:00pm, Monday to Friday. You will qualify leads, follow up quotes, and help grow spend with regional Account Managers. A strong telephone manner and organised, proactive approach are essential for success.
Motor Fleet Account Handler Salary - up to £35,000 Location: Liverpool Are you passionate about delivering exceptional customer service and building strong client relationships? Do you have experience in commercial insurance or fleet administration and enjoy working in a fast-paced environment? We're looking for a Motor Fleet Account Handler on behalf of an expanding commercial insurance broker based in Liverpool. This is an excellent opportunity to become a key part of a business that values professionalism, teamwork and outstanding customer service. The Role As a Motor Fleet Account Handler, you'll support the management of a portfolio of new and existing commercial clients, specialising in fleet and multi-vehicle insurance. Acting as a key point of contact, you'll provide expert policy administration, process mid-term adjustments, respond to client enquiries and ensure every customer receives tailored support that meets their business needs. Working closely with fleet managers, insurers and internal colleagues, you'll help deliver a seamless client experience while building long-term relationships based on trust and service excellence. Key Responsibilities Support the onboarding and ongoing management of fleet, multi-vehicle and commercial motor insurance clients. Handle day-to-day client and insurer enquiries via telephone and email, providing accurate and timely solutions. Process policy amendments, mid-term adjustments and administrative tasks efficiently. Maintain accurate records within CRM and policy administration systems, ensuring renewal dates and deadlines are effectively managed. Work collaboratively with underwriters, insurers and colleagues to resolve policy and cover queries. Build and maintain strong relationships with clients, insurers and key stakeholders. Deliver proactive customer service through regular client communication and account reviews. Identify opportunities to cross-sell a range of commercial insurance products and services. Keep up to date with industry developments, market trends and regulatory requirements. Ensure all work complies with internal procedures and FCA regulatory standards. About You We're looking for someone who is: Experienced within commercial insurance, fleet insurance or a customer-focused insurance environment. Highly organised with excellent attention to detail. A confident communicator with strong relationship-building skills. Comfortable managing multiple priorities in a busy office environment. Proactive, positive and committed to delivering outstanding customer service. Experienced using CRM or policy administration systems (desirable). What's on Offer Competitive salary. Excellent employee benefits package. Full-time, permanent office-based role in Liverpool. Supportive and collaborative working environment. Ongoing training and career development opportunities. Opportunity to join a growing and successful commercial insurance team.
Oct 09, 2026
Full time
Motor Fleet Account Handler Salary - up to £35,000 Location: Liverpool Are you passionate about delivering exceptional customer service and building strong client relationships? Do you have experience in commercial insurance or fleet administration and enjoy working in a fast-paced environment? We're looking for a Motor Fleet Account Handler on behalf of an expanding commercial insurance broker based in Liverpool. This is an excellent opportunity to become a key part of a business that values professionalism, teamwork and outstanding customer service. The Role As a Motor Fleet Account Handler, you'll support the management of a portfolio of new and existing commercial clients, specialising in fleet and multi-vehicle insurance. Acting as a key point of contact, you'll provide expert policy administration, process mid-term adjustments, respond to client enquiries and ensure every customer receives tailored support that meets their business needs. Working closely with fleet managers, insurers and internal colleagues, you'll help deliver a seamless client experience while building long-term relationships based on trust and service excellence. Key Responsibilities Support the onboarding and ongoing management of fleet, multi-vehicle and commercial motor insurance clients. Handle day-to-day client and insurer enquiries via telephone and email, providing accurate and timely solutions. Process policy amendments, mid-term adjustments and administrative tasks efficiently. Maintain accurate records within CRM and policy administration systems, ensuring renewal dates and deadlines are effectively managed. Work collaboratively with underwriters, insurers and colleagues to resolve policy and cover queries. Build and maintain strong relationships with clients, insurers and key stakeholders. Deliver proactive customer service through regular client communication and account reviews. Identify opportunities to cross-sell a range of commercial insurance products and services. Keep up to date with industry developments, market trends and regulatory requirements. Ensure all work complies with internal procedures and FCA regulatory standards. About You We're looking for someone who is: Experienced within commercial insurance, fleet insurance or a customer-focused insurance environment. Highly organised with excellent attention to detail. A confident communicator with strong relationship-building skills. Comfortable managing multiple priorities in a busy office environment. Proactive, positive and committed to delivering outstanding customer service. Experienced using CRM or policy administration systems (desirable). What's on Offer Competitive salary. Excellent employee benefits package. Full-time, permanent office-based role in Liverpool. Supportive and collaborative working environment. Ongoing training and career development opportunities. Opportunity to join a growing and successful commercial insurance team.
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi-disciplined department consisting of Platform TechOps Engineers, Platform DevOps Engineers, and Platform Technical Specialists who work closely with the other departments and teams across Platform Product, Platform Delivery & Engineering, and the wider business. This is a technical and varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products, and Services for our applications. Our aim is to provide excellent customer service by ensuring platform stability and availability. What You'll Be Doing Responsible for running Major Incidents across the business that affect our trading platform Manage and take ownership of Incidents, and defects across the platforms. Engaging with Management & Stakeholders. Leading the root cause analysis and creation of incident post-mortems off the back of service restoration. Accountable for proactively managing and prioritising ticket queues and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA's and procedures within our ITSM system. Contribute effectively to the establishment and maintenance of the Security and Technology departmental knowledge, documenting clear instructions and known fixes. Participate in the on-call rota, being available 24/7 when scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach with ability to be flexible with workload patterns. A working knowledge of SQL Demonstratable experience with Incident Management tools and processes across Agile spaces. A driven and enthusiastic individual with a keen interest in technology and the ability to organise and self-manage. What's in it for you? Hybrid working Investment in your future career with a variety of learning and development opportunities. No dress code - embrace the freedom to bring your whole self to work. 25 days annual leave, plus bank holidays. You'll even get your birthday off, too! A pension plan for your future. Complimentary refreshments in all our offices. For a comprehensive list of all our benefits, click here. Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
Oct 09, 2026
Full time
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi-disciplined department consisting of Platform TechOps Engineers, Platform DevOps Engineers, and Platform Technical Specialists who work closely with the other departments and teams across Platform Product, Platform Delivery & Engineering, and the wider business. This is a technical and varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products, and Services for our applications. Our aim is to provide excellent customer service by ensuring platform stability and availability. What You'll Be Doing Responsible for running Major Incidents across the business that affect our trading platform Manage and take ownership of Incidents, and defects across the platforms. Engaging with Management & Stakeholders. Leading the root cause analysis and creation of incident post-mortems off the back of service restoration. Accountable for proactively managing and prioritising ticket queues and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA's and procedures within our ITSM system. Contribute effectively to the establishment and maintenance of the Security and Technology departmental knowledge, documenting clear instructions and known fixes. Participate in the on-call rota, being available 24/7 when scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach with ability to be flexible with workload patterns. A working knowledge of SQL Demonstratable experience with Incident Management tools and processes across Agile spaces. A driven and enthusiastic individual with a keen interest in technology and the ability to organise and self-manage. What's in it for you? Hybrid working Investment in your future career with a variety of learning and development opportunities. No dress code - embrace the freedom to bring your whole self to work. 25 days annual leave, plus bank holidays. You'll even get your birthday off, too! A pension plan for your future. Complimentary refreshments in all our offices. For a comprehensive list of all our benefits, click here. Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Producer Location: Cape Town, South Africa (Hybrid, 3 days a week in studio) About the role: As Producer, you'll lead regional delivery for a major global brand, managing high volumes of localised assets across multiple languages, channels, and markets. You'll oversee a team of Integrated Project Managers (IPMs), set campaign timelines, track delivery progress, and serve as the central point of contact for production stakeholders across the region. Reporting to the Account Lead, you'll work closely with channel, and studio leads to manage risks, escalate where needed, and maintain consistently high delivery standards across all campaigns. What you will be doing: Own regional production delivery, ensuring all localised assets align with client objectives and brand guidelines Build and maintain campaign timelines to SLA; develop pipeline forecasts to identify production peaks and resource the team accordingly Brief IPMs on campaign specifics, timings, and scope; review and sign off adapted timings based on local market requirements Track regional pre-production tasks including translations, price validation, global master approvals, and market participation Serve as the primary client contact for timeline and delivery queries; escalation production risks, resource challenges, and issues to the Account Lead and Channel Leads Lead daily studio stand-ups to keep production on track and provide an escalation point for IPMs Line manages a team of Integrated Project Managers, providing clear direction, day-to-day support, and development opportunities Build and maintain strong relationships with Sales Market clients and media agencies Oversee digital and print campaigns across owned and bought media, managing multiple campaigns, languages, and channels simultaneously Review global campaign briefs and forecast data to build production foresight and plan capacity Support the Account Lead on monthly reporting, QBRs, invoicing, and out-of-scope requests Advance automation and more efficient ways of working across the studio Manage project-level production budgets including cost estimation, purchase orders, invoicing, and reconciliation Source and negotiate with freelancers and production partners to maintain quality and cost efficiency Support the Account Lead with cost estimates for additional resource where needed What you need to be great in this role: Broad production experience across digital, print, and motion, covering owned and bought media A track record of delivering high-volume, multi-market campaigns across multiple languages and channels Experience line managing and developing production teams, including onsite and offshore Strong project management skills with confidence in assessing and responding to production risk in real time A clear, direct communication style and the ability to build trust with clients, media agencies, and internal stakeholders Experience with forecasting, resource planning, and tracking project burn rates Close attention to detail and a consistent focus on delivery quality Familiarity with FMCG brands particularly in Beauty or Fashion is a plus, not a requirement Experience managing project-level production budgets, including cost estimation, supplier negotiation, and reconciliation Confident with purchase order processes and invoice management Advanced proficiency with Gen AI tools relevant to production, used to improve workflow efficiency and output quality Experience designing AI-assisted processes for yourself and your team Ability to guide others on effective AI tool use and the critical evaluation of AI outputs An agentic approach to complex production challenges breaking problems into components and identifying efficient, adaptable solutions A clear understanding of where AI adds value and where human oversight remains essential Req ID: 18631 Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learningand listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Oct 09, 2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Producer Location: Cape Town, South Africa (Hybrid, 3 days a week in studio) About the role: As Producer, you'll lead regional delivery for a major global brand, managing high volumes of localised assets across multiple languages, channels, and markets. You'll oversee a team of Integrated Project Managers (IPMs), set campaign timelines, track delivery progress, and serve as the central point of contact for production stakeholders across the region. Reporting to the Account Lead, you'll work closely with channel, and studio leads to manage risks, escalate where needed, and maintain consistently high delivery standards across all campaigns. What you will be doing: Own regional production delivery, ensuring all localised assets align with client objectives and brand guidelines Build and maintain campaign timelines to SLA; develop pipeline forecasts to identify production peaks and resource the team accordingly Brief IPMs on campaign specifics, timings, and scope; review and sign off adapted timings based on local market requirements Track regional pre-production tasks including translations, price validation, global master approvals, and market participation Serve as the primary client contact for timeline and delivery queries; escalation production risks, resource challenges, and issues to the Account Lead and Channel Leads Lead daily studio stand-ups to keep production on track and provide an escalation point for IPMs Line manages a team of Integrated Project Managers, providing clear direction, day-to-day support, and development opportunities Build and maintain strong relationships with Sales Market clients and media agencies Oversee digital and print campaigns across owned and bought media, managing multiple campaigns, languages, and channels simultaneously Review global campaign briefs and forecast data to build production foresight and plan capacity Support the Account Lead on monthly reporting, QBRs, invoicing, and out-of-scope requests Advance automation and more efficient ways of working across the studio Manage project-level production budgets including cost estimation, purchase orders, invoicing, and reconciliation Source and negotiate with freelancers and production partners to maintain quality and cost efficiency Support the Account Lead with cost estimates for additional resource where needed What you need to be great in this role: Broad production experience across digital, print, and motion, covering owned and bought media A track record of delivering high-volume, multi-market campaigns across multiple languages and channels Experience line managing and developing production teams, including onsite and offshore Strong project management skills with confidence in assessing and responding to production risk in real time A clear, direct communication style and the ability to build trust with clients, media agencies, and internal stakeholders Experience with forecasting, resource planning, and tracking project burn rates Close attention to detail and a consistent focus on delivery quality Familiarity with FMCG brands particularly in Beauty or Fashion is a plus, not a requirement Experience managing project-level production budgets, including cost estimation, supplier negotiation, and reconciliation Confident with purchase order processes and invoice management Advanced proficiency with Gen AI tools relevant to production, used to improve workflow efficiency and output quality Experience designing AI-assisted processes for yourself and your team Ability to guide others on effective AI tool use and the critical evaluation of AI outputs An agentic approach to complex production challenges breaking problems into components and identifying efficient, adaptable solutions A clear understanding of where AI adds value and where human oversight remains essential Req ID: 18631 Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learningand listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Select how often (in days) to receive an alert: Team Manager - Edinburgh Multrees Walk Department: RETAIL OFFLINE City: Edinburgh Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The team at Burberry is looking for a Team Manager to join our Edinburgh boutique working within a strong team of 7 colleaguesin delivering exceptional luxury retail experiences. Working closely with the wider store leadership team, you will inspire high performance, foster a culture of service excellence, and drive commercial success across all product categories. As a visible presence on the shop floor, you will build meaningful relationships with clients and colleagues while championing Burberry's values and commitment to exceptional client experiences. This role offers the opportunity to influence boutique performance, develop talent, and contribute to the continued success of one of the world's most recognised luxury brands. RESPONSIBILITIES Lead, coach and develop a high-performing team to deliver exceptional client experiences and commercial results. Drive boutique performance by maximising opportunities across all product categories, clienteling and services. Create a culture of accountability, collaboration and continuous development through regular coaching and feedback. Build long-term relationships with clients, ensuring a personalised and elevated Burberry experience. Monitor business performance, identify opportunities for growth, and implement actions to achieve targets. Act as a Burberry Ambassador on the shop floor, consistently championing brand values, standards and customer excellence. PERSONAL PROFILE Previous experience leading teams within aluxury or high endcustomer-focused retail environment. Strong ability to motivate, coach and develop individuals to achieve their potential. Commercially aware with clienteling experience Skilled in building trusted relationships with clients, colleagues and stakeholders. Confident operating in a fast-paced retail environment while maintaining attention to detail. Passion for luxury retail, service excellence and representing the Burberry brand. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Oct 09, 2026
Full time
Select how often (in days) to receive an alert: Team Manager - Edinburgh Multrees Walk Department: RETAIL OFFLINE City: Edinburgh Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The team at Burberry is looking for a Team Manager to join our Edinburgh boutique working within a strong team of 7 colleaguesin delivering exceptional luxury retail experiences. Working closely with the wider store leadership team, you will inspire high performance, foster a culture of service excellence, and drive commercial success across all product categories. As a visible presence on the shop floor, you will build meaningful relationships with clients and colleagues while championing Burberry's values and commitment to exceptional client experiences. This role offers the opportunity to influence boutique performance, develop talent, and contribute to the continued success of one of the world's most recognised luxury brands. RESPONSIBILITIES Lead, coach and develop a high-performing team to deliver exceptional client experiences and commercial results. Drive boutique performance by maximising opportunities across all product categories, clienteling and services. Create a culture of accountability, collaboration and continuous development through regular coaching and feedback. Build long-term relationships with clients, ensuring a personalised and elevated Burberry experience. Monitor business performance, identify opportunities for growth, and implement actions to achieve targets. Act as a Burberry Ambassador on the shop floor, consistently championing brand values, standards and customer excellence. PERSONAL PROFILE Previous experience leading teams within aluxury or high endcustomer-focused retail environment. Strong ability to motivate, coach and develop individuals to achieve their potential. Commercially aware with clienteling experience Skilled in building trusted relationships with clients, colleagues and stakeholders. Confident operating in a fast-paced retail environment while maintaining attention to detail. Passion for luxury retail, service excellence and representing the Burberry brand. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Sales Support Co-ordinator Location: On-site based in Abingdon - OX14 4SD Salary: £26K - £28K per annum, DOE + Excellent Benefits! Contract: Permanent / Full-time (37.5 hours per week) / Monday - Friday Why Join Hobs 20 annual leave days plus bank holidays Enjoy Benefits scheme - Get gym membership, tech or a travel loan etc paid for upfront by the company, then pay it back over 12 months straight from your salary. Easier on your tax bill too. Healthcare cash plan - Claim back money for things like eye tests, opticians and physio, plus access to wellbeing support when you need it. School Essentials Programme - employees are able to claim back up to £50 per child (ages 4-16) after they purchase their uniform, school trips and stationary. Since 1969, we've led the UK reprographics industry. What began as a five-person print shop in Liverpool has grown into the country's largest independent print network. Today, we support clients across architecture, engineering, construction, design, retail, education and the public sector, delivering everything from technical drawings to exhibition graphics. With 17 branches across the UK, we combine local services with national reach, and we proudly hold a Royal Warrant for our services to the Royal Household. Role Summary This is an entry level Sales role where you will support our Business Manager and Business Development Manager with the day-to-day admin, lead generation, quoting and helping managers accounts. This role will take on additional responsibilities over time and evolve within the business internally in line with a structured development program. A large part of the role will be using Hobs Operations System so accuracy and attention to detail is crucial. As our Sales Support Co-ordinator you will be responsible for: Generating new clients/customers. Booking in projects. Account Management. Liaising with production team to ensure projects are completed on time. Liaising with existing Clients to ensure an excellent service. Managing cash sale customer enquiries and developing them into new accounts. Generating quotations within a set time frame and following up to secure work. Assisting Business Development Managers with Administrative tasks. Taking on additional responsibilities as requested by the Business Manager to support development. What we are looking for GCSE (or equivalent) in English and Maths, Grade C/4 or above. Minimum of one year's experience in a customer-facing role. Previous experience within a target-driven environment is desirable but not essential. Strong verbal and written communication skills. Excellent IT skills. Strong attention to detail. Able to manage multiple live projects and shifting deadlines. Comfortable handling client queries and pushback professionally, including when resolving service issues or chasing overdue actions. No agencies please
Oct 09, 2026
Full time
Sales Support Co-ordinator Location: On-site based in Abingdon - OX14 4SD Salary: £26K - £28K per annum, DOE + Excellent Benefits! Contract: Permanent / Full-time (37.5 hours per week) / Monday - Friday Why Join Hobs 20 annual leave days plus bank holidays Enjoy Benefits scheme - Get gym membership, tech or a travel loan etc paid for upfront by the company, then pay it back over 12 months straight from your salary. Easier on your tax bill too. Healthcare cash plan - Claim back money for things like eye tests, opticians and physio, plus access to wellbeing support when you need it. School Essentials Programme - employees are able to claim back up to £50 per child (ages 4-16) after they purchase their uniform, school trips and stationary. Since 1969, we've led the UK reprographics industry. What began as a five-person print shop in Liverpool has grown into the country's largest independent print network. Today, we support clients across architecture, engineering, construction, design, retail, education and the public sector, delivering everything from technical drawings to exhibition graphics. With 17 branches across the UK, we combine local services with national reach, and we proudly hold a Royal Warrant for our services to the Royal Household. Role Summary This is an entry level Sales role where you will support our Business Manager and Business Development Manager with the day-to-day admin, lead generation, quoting and helping managers accounts. This role will take on additional responsibilities over time and evolve within the business internally in line with a structured development program. A large part of the role will be using Hobs Operations System so accuracy and attention to detail is crucial. As our Sales Support Co-ordinator you will be responsible for: Generating new clients/customers. Booking in projects. Account Management. Liaising with production team to ensure projects are completed on time. Liaising with existing Clients to ensure an excellent service. Managing cash sale customer enquiries and developing them into new accounts. Generating quotations within a set time frame and following up to secure work. Assisting Business Development Managers with Administrative tasks. Taking on additional responsibilities as requested by the Business Manager to support development. What we are looking for GCSE (or equivalent) in English and Maths, Grade C/4 or above. Minimum of one year's experience in a customer-facing role. Previous experience within a target-driven environment is desirable but not essential. Strong verbal and written communication skills. Excellent IT skills. Strong attention to detail. Able to manage multiple live projects and shifting deadlines. Comfortable handling client queries and pushback professionally, including when resolving service issues or chasing overdue actions. No agencies please
Team Leader Adults Are you ready to take the next step into leadership within adult social care? We're looking for a Team Leader to provide day-to-day leadership and guidance to our staff team, helping deliver high-quality, person-centred care to the people we support. About the Role of Team Leader, Adults As Team Leader, you'll work closely with the Deputy Manager and Registered Manager, leading shifts, supporting and mentoring Residential Support Workers, and helping ensure individuals receive consistent, safe and dignified care. You'll act as a positive role model, supporting best practice and a calm, supportive environment. This is a rewarding but responsible role that requires strong interpersonal skills, emotional resilience, sound judgement, and a genuine commitment to improving outcomes for the people we support. What You'll Be Doing Leading shifts effectively as the senior member of staff on duty Providing guidance, support and direction to Residential Support Workers Ensuring safe staffing practices and effective handovers between shifts Supporting new staff during induction and acting as a role model in practice Delivering high-quality, person-centred care that promotes dignity and independence Supporting individuals with daily living, personal care, health needs and social inclusion Promoting a strong safeguarding culture and acting promptly on concerns Ensuring care plans, risk assessments and support strategies are followed consistently Completing accurate, timely records and contributing to care planning and reviews Promoting a safe, clean and welcoming living environment Building positive relationships with families, advocates and healthcare professionals What We're Looking For Essential: Level 3 Diploma in Health & Social Care (or equivalent) Enhanced DBS check suitable for working with vulnerable adults Experience working in a residential or supported living environment Experience supporting adults with care and support needs Strong communication and leadership skills Calm, resilient and confident in decision-making Ability to lead shifts and support staff effectively Professional, reliable and flexible approach Desirable: Working towards or willing to undertake a Level 5 leadership qualification Previous Team Leader or senior support role Experience supporting individuals with complex needs Experience mentoring or supervising staff Knowledge of CQC fundamental standards Understanding of the Mental Capacity Act and DoLS Full UK driving licence Our Values We're looking for leaders who act professionally, respectfully and with integrity, who lead by example and take pride in how they represent themselves and the people in our care. We value dependable people who bring consistency, positivity and accountability, and who help create confident teams that provide safer, higher-quality care. Why Choose Resicare Alliance Children's Care? Meaningful Work: You will be at the forefront of transforming young lives, offering guidance, stability, and emotional support to children in need. Professional Growth: RCA is committed to your professional development. We offer ongoing training and advancement opportunities to help you reach your career goals. Supportive Team: Join a team of caring professionals who share your passion for making a difference in the lives of vulnerable children. Competitive Compensation: We value your dedication and expertise and offer competitive salaries and benefits. All applications are assessed in detail and processing them is subject to safer recruitment regulations, as governed by both the Care Quality Commission (CQC) and Ofsted. The application process may be more demanding, but the job is also more rewarding. We offer an enhanced overtime rate up to £5ph in addition to hourly rate
Oct 09, 2026
Full time
Team Leader Adults Are you ready to take the next step into leadership within adult social care? We're looking for a Team Leader to provide day-to-day leadership and guidance to our staff team, helping deliver high-quality, person-centred care to the people we support. About the Role of Team Leader, Adults As Team Leader, you'll work closely with the Deputy Manager and Registered Manager, leading shifts, supporting and mentoring Residential Support Workers, and helping ensure individuals receive consistent, safe and dignified care. You'll act as a positive role model, supporting best practice and a calm, supportive environment. This is a rewarding but responsible role that requires strong interpersonal skills, emotional resilience, sound judgement, and a genuine commitment to improving outcomes for the people we support. What You'll Be Doing Leading shifts effectively as the senior member of staff on duty Providing guidance, support and direction to Residential Support Workers Ensuring safe staffing practices and effective handovers between shifts Supporting new staff during induction and acting as a role model in practice Delivering high-quality, person-centred care that promotes dignity and independence Supporting individuals with daily living, personal care, health needs and social inclusion Promoting a strong safeguarding culture and acting promptly on concerns Ensuring care plans, risk assessments and support strategies are followed consistently Completing accurate, timely records and contributing to care planning and reviews Promoting a safe, clean and welcoming living environment Building positive relationships with families, advocates and healthcare professionals What We're Looking For Essential: Level 3 Diploma in Health & Social Care (or equivalent) Enhanced DBS check suitable for working with vulnerable adults Experience working in a residential or supported living environment Experience supporting adults with care and support needs Strong communication and leadership skills Calm, resilient and confident in decision-making Ability to lead shifts and support staff effectively Professional, reliable and flexible approach Desirable: Working towards or willing to undertake a Level 5 leadership qualification Previous Team Leader or senior support role Experience supporting individuals with complex needs Experience mentoring or supervising staff Knowledge of CQC fundamental standards Understanding of the Mental Capacity Act and DoLS Full UK driving licence Our Values We're looking for leaders who act professionally, respectfully and with integrity, who lead by example and take pride in how they represent themselves and the people in our care. We value dependable people who bring consistency, positivity and accountability, and who help create confident teams that provide safer, higher-quality care. Why Choose Resicare Alliance Children's Care? Meaningful Work: You will be at the forefront of transforming young lives, offering guidance, stability, and emotional support to children in need. Professional Growth: RCA is committed to your professional development. We offer ongoing training and advancement opportunities to help you reach your career goals. Supportive Team: Join a team of caring professionals who share your passion for making a difference in the lives of vulnerable children. Competitive Compensation: We value your dedication and expertise and offer competitive salaries and benefits. All applications are assessed in detail and processing them is subject to safer recruitment regulations, as governed by both the Care Quality Commission (CQC) and Ofsted. The application process may be more demanding, but the job is also more rewarding. We offer an enhanced overtime rate up to £5ph in addition to hourly rate
hackajob is partnering directly with Leonardo to hire for this role. Job Description: Salary: £59,500 to £75,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact The Lead Systems Engineer is responsible for the technical leadership, planning, and execution of systems engineering activities across a programme or major project. The role ensures that customer and stakeholder needs are translated into a coherent, balanced and verifiable system solution that is can be delivered to time, cost, and quality. This role works closely with the Systems Engineering Manager (SEM) for Functional Delivery. Working closely with the SEM and other internal stakeholders, the Lead System Engineer ensures systems engineering processes, tools, and governance are effectively applied throughout the lifecycle to deliver a technically robust, verifiable, and certifiable radar system in compliance with applicable standards, and in accordance with agreed project milestones and KPIs. What youll do Technical Leadership Provide overall technical leadership for systems engineering activities across the assigned scope of your project. Lead the model-based systems engineering activities across the GCAP IPT, instilling good practice and improving tool knowledge and application across the systems engineering team. As part of the international Joint Systems Team, become the MBSE point of contact with the international working groups. Process & Governance Support engineering design reviews (PDR, CDR, TRR, etc.) and ongoing Maturity Based Reviews ensuring the production of all required artefacts. Maintain configuration control of requirements, models, and verification evidence via tools such as CAMEO, DOORS and TCU. Administration of MBSE and account management. In conjunction with the Chief System Engineer and Systems Engineering Manager, define and monitor metrics for systems engineering maturity, requirements stability, and verification coverage. Programme Delivery Ensure project outputs meet the expected quality, schedule and budget. Provide support to the definition and planning of verification and validation activities, including integration and acceptance. Work with specialists (such as safety and security) to co-ordinate their input to the main project. Contribute to risk management identify, assess, and mitigate technical and programmatic risks within the SE domain. Technical Coordination Interface closely with: Chief Systems Engineer / Systems Architects to align on architecture, interfaces, and performance budgets. Software, Firmware, Test Equipment, Hardware and Safety Leads to ensure coherent system definition and integration. What youll bring Strong experience in systems engineering across the full lifecycle. Knowledge of MBSE approaches and tools (e.g. SysML, Cameo, DOORS). Proven capability leading system definition, requirements, and verification. Experience working in complex, multi-disciplinary engineering environments. Ability to communicate complex technical issues clearly to varied stakeholders. Experience of design reviews, trade studies, and technical governance. Security Clearance This role is subject to pre-employment screening in line with the UK Governments Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and worklife balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000 online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. LI-RD1 Primary Location: GB - Edinburgh Contract Type: Permanent Hybrid Working: Onsite
Oct 09, 2026
Full time
hackajob is partnering directly with Leonardo to hire for this role. Job Description: Salary: £59,500 to £75,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact The Lead Systems Engineer is responsible for the technical leadership, planning, and execution of systems engineering activities across a programme or major project. The role ensures that customer and stakeholder needs are translated into a coherent, balanced and verifiable system solution that is can be delivered to time, cost, and quality. This role works closely with the Systems Engineering Manager (SEM) for Functional Delivery. Working closely with the SEM and other internal stakeholders, the Lead System Engineer ensures systems engineering processes, tools, and governance are effectively applied throughout the lifecycle to deliver a technically robust, verifiable, and certifiable radar system in compliance with applicable standards, and in accordance with agreed project milestones and KPIs. What youll do Technical Leadership Provide overall technical leadership for systems engineering activities across the assigned scope of your project. Lead the model-based systems engineering activities across the GCAP IPT, instilling good practice and improving tool knowledge and application across the systems engineering team. As part of the international Joint Systems Team, become the MBSE point of contact with the international working groups. Process & Governance Support engineering design reviews (PDR, CDR, TRR, etc.) and ongoing Maturity Based Reviews ensuring the production of all required artefacts. Maintain configuration control of requirements, models, and verification evidence via tools such as CAMEO, DOORS and TCU. Administration of MBSE and account management. In conjunction with the Chief System Engineer and Systems Engineering Manager, define and monitor metrics for systems engineering maturity, requirements stability, and verification coverage. Programme Delivery Ensure project outputs meet the expected quality, schedule and budget. Provide support to the definition and planning of verification and validation activities, including integration and acceptance. Work with specialists (such as safety and security) to co-ordinate their input to the main project. Contribute to risk management identify, assess, and mitigate technical and programmatic risks within the SE domain. Technical Coordination Interface closely with: Chief Systems Engineer / Systems Architects to align on architecture, interfaces, and performance budgets. Software, Firmware, Test Equipment, Hardware and Safety Leads to ensure coherent system definition and integration. What youll bring Strong experience in systems engineering across the full lifecycle. Knowledge of MBSE approaches and tools (e.g. SysML, Cameo, DOORS). Proven capability leading system definition, requirements, and verification. Experience working in complex, multi-disciplinary engineering environments. Ability to communicate complex technical issues clearly to varied stakeholders. Experience of design reviews, trade studies, and technical governance. Security Clearance This role is subject to pre-employment screening in line with the UK Governments Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and worklife balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000 online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. LI-RD1 Primary Location: GB - Edinburgh Contract Type: Permanent Hybrid Working: Onsite
SHI Corporation UK Limited
Milton Keynes, Buckinghamshire
SHI International Corp. is seeking an Inside Client Account Manager (ICAM) to provide world-class support to customers by collaborating with field sales and SHI's partner network. You will generate new sales within existing accounts, manage renewals, and create competitive pricing quotes for IT needs. You will report to a Manager - Inside Sales and play a key role in revenue growth by engaging customers, processing orders, and maintaining accurate purchase order entries.
Oct 09, 2026
Full time
SHI International Corp. is seeking an Inside Client Account Manager (ICAM) to provide world-class support to customers by collaborating with field sales and SHI's partner network. You will generate new sales within existing accounts, manage renewals, and create competitive pricing quotes for IT needs. You will report to a Manager - Inside Sales and play a key role in revenue growth by engaging customers, processing orders, and maintaining accurate purchase order entries.
The Big Sister Instructor will deliver sessions every Tues days from 17:00 to 18:00, working with young girls aged 11 to 15 years. The role provides an opportunity to support and mentor participants while helping to shape and develop the programme. You will be involved in the scheme and will be encouraged to contribute ideas and feedback, helping to influence future activities and initiatives. Where appropriate qualifications are held, the instructor may also have opportunities to provide: Group Exercise class cover Gym floor cover and member support Health and wellbeing programmes Community engagement initiatives Other healthy lifestyle and outreach schemes delivered by the centre This is an excellent opportunity to make a positive impact on young people within the community while supporting wider health, fitness, and wellbeing objectives. We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About Your Role Set up and manage the Big Sister programme that delivers a measurable impact for young girls within the community. Encouraging them to partake in exercise and wellbeing activities. In line with relevant training / qualifications held, deliver specific Healthy community project/ programme, e.g. Exercise Referral, gym-based classes, falls prevention, according to the parameter discussed with line manager. For more information please download our job profile available on our website. More About You Qualified instructor in relevant in relevant discipline to deliver sessions independently i.e. Gym level 3, NGB level 2 or higher. Experienced in planning, delivering and monitoring sessions. Passion for improving the health of the local community. Ability to use MS tools. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Oct 09, 2026
Full time
The Big Sister Instructor will deliver sessions every Tues days from 17:00 to 18:00, working with young girls aged 11 to 15 years. The role provides an opportunity to support and mentor participants while helping to shape and develop the programme. You will be involved in the scheme and will be encouraged to contribute ideas and feedback, helping to influence future activities and initiatives. Where appropriate qualifications are held, the instructor may also have opportunities to provide: Group Exercise class cover Gym floor cover and member support Health and wellbeing programmes Community engagement initiatives Other healthy lifestyle and outreach schemes delivered by the centre This is an excellent opportunity to make a positive impact on young people within the community while supporting wider health, fitness, and wellbeing objectives. We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About Your Role Set up and manage the Big Sister programme that delivers a measurable impact for young girls within the community. Encouraging them to partake in exercise and wellbeing activities. In line with relevant training / qualifications held, deliver specific Healthy community project/ programme, e.g. Exercise Referral, gym-based classes, falls prevention, according to the parameter discussed with line manager. For more information please download our job profile available on our website. More About You Qualified instructor in relevant in relevant discipline to deliver sessions independently i.e. Gym level 3, NGB level 2 or higher. Experienced in planning, delivering and monitoring sessions. Passion for improving the health of the local community. Ability to use MS tools. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Assistant Manager - New Club Opening Frasers Group Birmingham, England, gb This is a full-time leadership role, accountable for the overall performance and daily running of your club. You'll set the tone for excellence across sales, service, and operations, driving all commercial areas while delivering an exceptional experience for every member, every visit. As the face of Everlast Gyms, you'll lead by example on the gym floor and reception, own high standards in every area, and inspire your team to deliver results. With a sharp eye for detail and a fearless, solutions-driven mindset, you'll take full ownership of KPIs, people development, and operational consistency. The Benefits 20% discount across all Frasers Group fascias Free Everlast Gym membership Monthly recognition: Everlast Champions & Frasers Group Champion (double salary month for winners) Training & development, including funded qualifications (L3 & L5 in Management & Leadership) Opportunities to enhance your fitness knowledge, deliver PT sessions, and lead group training Be part of a culture that celebrates ambition, resilience, and fearless progression What you'll do Lead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential. Drive Commercial Success: Own all revenue lines - memberships, PT, secondary spend. Maximise overall profitability. Elevate Member Experience: Create a welcoming, energetic, and premium environment that enhances every member interaction. Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level. Champion Standards: Maintain best-in-class cleanliness, safety, and presentation - whether you're on shift or not. Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change. Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines. What You'll Bring Passion for health, fitness, and wellness Level 2 Fitness Qualification (desirable) Strong leadership qualities with adaptability in communication & management style A member-first mindset with exceptional interpersonal skills Commercial awareness and the drive to exceed targets Positivity, ambition, and a fearless approach to challenges Flexibility to work varied hours, including evenings, weekends, and Bank Holidays Want to know see more of the great things our brand does please visit our LinkedIn page here . An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly and take the team with you Own it and back yourself - own the basics, own your role and own the results Be relevant - Relevantto our people, our partners and the planet Full-time
Oct 09, 2026
Full time
Assistant Manager - New Club Opening Frasers Group Birmingham, England, gb This is a full-time leadership role, accountable for the overall performance and daily running of your club. You'll set the tone for excellence across sales, service, and operations, driving all commercial areas while delivering an exceptional experience for every member, every visit. As the face of Everlast Gyms, you'll lead by example on the gym floor and reception, own high standards in every area, and inspire your team to deliver results. With a sharp eye for detail and a fearless, solutions-driven mindset, you'll take full ownership of KPIs, people development, and operational consistency. The Benefits 20% discount across all Frasers Group fascias Free Everlast Gym membership Monthly recognition: Everlast Champions & Frasers Group Champion (double salary month for winners) Training & development, including funded qualifications (L3 & L5 in Management & Leadership) Opportunities to enhance your fitness knowledge, deliver PT sessions, and lead group training Be part of a culture that celebrates ambition, resilience, and fearless progression What you'll do Lead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential. Drive Commercial Success: Own all revenue lines - memberships, PT, secondary spend. Maximise overall profitability. Elevate Member Experience: Create a welcoming, energetic, and premium environment that enhances every member interaction. Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level. Champion Standards: Maintain best-in-class cleanliness, safety, and presentation - whether you're on shift or not. Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change. Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines. What You'll Bring Passion for health, fitness, and wellness Level 2 Fitness Qualification (desirable) Strong leadership qualities with adaptability in communication & management style A member-first mindset with exceptional interpersonal skills Commercial awareness and the drive to exceed targets Positivity, ambition, and a fearless approach to challenges Flexibility to work varied hours, including evenings, weekends, and Bank Holidays Want to know see more of the great things our brand does please visit our LinkedIn page here . An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly and take the team with you Own it and back yourself - own the basics, own your role and own the results Be relevant - Relevantto our people, our partners and the planet Full-time
To expertly handle sprinkler small works installation from initial enquiry through to final accounts working along side the small works manager. Assume specific financial control of projects, delivering the works efficiently and profitably, including responsibility for raising purchase and subcontract orders. Effectively manage the installation work on site; attending regular client meetings; having responsibility for health and safety; producing progress updates and reports; and completion of project quality assurance checks. Prepare and communicate detailed programmes of work to ensure deadlines and contract requirements are met. Liaise with suppliers, design, engineers, and subcontractors to ensure timely delivery and information flow, and accurately report to clients, contractors and governing bodies as necessary and reporting into the small works manager. Negotiate, produce small works quotations for contract variations with aid of the small works manager. Able to prepare technical reports and submittals including operating and maintenance manuals and handover documents, by collating and presenting relevant information. Identify and report deviations or nonconformities from scope, Standards or contract. Ability to travel within the UK and visit European suppliers as necessary for the role. Any other duties commensurate with the role. Typical Responsibilities To expertly handle sprinkler small works installation from initial enquiry through to final accounts working along side the small works manager. Assume specific financial control of projects, delivering the works efficiently and profitably, including responsibility for raising purchase and subcontract orders. Effectively manage the installation work on site; attending regular client meetings; having responsibility for health and safety; producing progress updates and reports; and completion of project quality assurance checks. Prepare and communicate detailed programmes of work to ensure deadlines and contract requirements are met. Liaise with suppliers, design, engineers, and subcontractors to ensure timely delivery and information flow, and accurately report to clients, contractors and governing bodies as necessary and reporting into the small works manager. Negotiate, produce small works quotations for contract variations with aid of the small works manager. Able to prepare technical reports and submittals including operating and maintenance manuals and handover documents, by collating and presenting relevant information. Identify and report deviations or nonconformities from scope, Standards or contract. Ability to travel within the UK and visit European suppliers as necessary for the role. Any other duties commensurate with the role. Person Specification Qualifications Qualifications Essential / Desirable To be identified by GCSE in Maths and English Essential Application Mechanical engineering qualification Desirable Interview / Application NVQ Level 6 in Construction Management Desirable Interview / Application CSCS Construction Skills Card Essential Interview / Application Health and Safety Qualification, IOSH, SMSTS, etc. Desirable Interview / Application Experience Experience Essential / Desirable To be identified by Experience of construction project engineering or management Essential Interview / Application Experience within sprinkler or water mist suppression project engineering or management Desirable Interview / Application Knowledge of current relevant suppression British Standards and Regulations, including LPC 12845, BS 8489, BS 9251, NFPA, FM Global Desirable Interview Knowledge of sprinkler equipment and installation Essential Interview Skills / Abilities Skills / Abilities Essential / Desirable To be identified by Ability to manage client and management expectations Essential Interview Ability to confidently deal with difficult and stressful situations Essential Interview Excellent oral and written communication skills Essential Interview / Application Competent using Microsoft Office packages including Word, Excel, Outlook, Project and PowerPoint Essential Interview / Application A keen eye for detail Essential Interview Proven track record of project financial control Essential Interview The ability to maintain accurate records Essential Interview Excellent time management skills and ability to prioritise workload Essential Interview Read and understand engineering drawings, layouts, and plans Essential Interview Ability to communicate effectively with staff at varying levels throughout the company and externally Essential Interview Good interpersonal skills and the ability to work as part of a team Essential Interview Ability to supervise and lead a team to produce desired project deliverables Essential Interview Reporting and analysing project KPIs and CTCs to management Essential Interview Other Other Essential / Desirable To be identified by Commitment to confidentiality and data protection Essential Interview Able to complete minimum Disclosure and Barring Service ( DBS ) check upon successful appointment Essential Interview / Application Enthusiasm, willingness to learn and "can do" attitude Essential Interview / Application A full and valid driving licence Essential Application Flexible approach to working hours Essential Interview Accreditations Trusted by Architects and Contractors
Oct 09, 2026
Full time
To expertly handle sprinkler small works installation from initial enquiry through to final accounts working along side the small works manager. Assume specific financial control of projects, delivering the works efficiently and profitably, including responsibility for raising purchase and subcontract orders. Effectively manage the installation work on site; attending regular client meetings; having responsibility for health and safety; producing progress updates and reports; and completion of project quality assurance checks. Prepare and communicate detailed programmes of work to ensure deadlines and contract requirements are met. Liaise with suppliers, design, engineers, and subcontractors to ensure timely delivery and information flow, and accurately report to clients, contractors and governing bodies as necessary and reporting into the small works manager. Negotiate, produce small works quotations for contract variations with aid of the small works manager. Able to prepare technical reports and submittals including operating and maintenance manuals and handover documents, by collating and presenting relevant information. Identify and report deviations or nonconformities from scope, Standards or contract. Ability to travel within the UK and visit European suppliers as necessary for the role. Any other duties commensurate with the role. Typical Responsibilities To expertly handle sprinkler small works installation from initial enquiry through to final accounts working along side the small works manager. Assume specific financial control of projects, delivering the works efficiently and profitably, including responsibility for raising purchase and subcontract orders. Effectively manage the installation work on site; attending regular client meetings; having responsibility for health and safety; producing progress updates and reports; and completion of project quality assurance checks. Prepare and communicate detailed programmes of work to ensure deadlines and contract requirements are met. Liaise with suppliers, design, engineers, and subcontractors to ensure timely delivery and information flow, and accurately report to clients, contractors and governing bodies as necessary and reporting into the small works manager. Negotiate, produce small works quotations for contract variations with aid of the small works manager. Able to prepare technical reports and submittals including operating and maintenance manuals and handover documents, by collating and presenting relevant information. Identify and report deviations or nonconformities from scope, Standards or contract. Ability to travel within the UK and visit European suppliers as necessary for the role. Any other duties commensurate with the role. Person Specification Qualifications Qualifications Essential / Desirable To be identified by GCSE in Maths and English Essential Application Mechanical engineering qualification Desirable Interview / Application NVQ Level 6 in Construction Management Desirable Interview / Application CSCS Construction Skills Card Essential Interview / Application Health and Safety Qualification, IOSH, SMSTS, etc. Desirable Interview / Application Experience Experience Essential / Desirable To be identified by Experience of construction project engineering or management Essential Interview / Application Experience within sprinkler or water mist suppression project engineering or management Desirable Interview / Application Knowledge of current relevant suppression British Standards and Regulations, including LPC 12845, BS 8489, BS 9251, NFPA, FM Global Desirable Interview Knowledge of sprinkler equipment and installation Essential Interview Skills / Abilities Skills / Abilities Essential / Desirable To be identified by Ability to manage client and management expectations Essential Interview Ability to confidently deal with difficult and stressful situations Essential Interview Excellent oral and written communication skills Essential Interview / Application Competent using Microsoft Office packages including Word, Excel, Outlook, Project and PowerPoint Essential Interview / Application A keen eye for detail Essential Interview Proven track record of project financial control Essential Interview The ability to maintain accurate records Essential Interview Excellent time management skills and ability to prioritise workload Essential Interview Read and understand engineering drawings, layouts, and plans Essential Interview Ability to communicate effectively with staff at varying levels throughout the company and externally Essential Interview Good interpersonal skills and the ability to work as part of a team Essential Interview Ability to supervise and lead a team to produce desired project deliverables Essential Interview Reporting and analysing project KPIs and CTCs to management Essential Interview Other Other Essential / Desirable To be identified by Commitment to confidentiality and data protection Essential Interview Able to complete minimum Disclosure and Barring Service ( DBS ) check upon successful appointment Essential Interview / Application Enthusiasm, willingness to learn and "can do" attitude Essential Interview / Application A full and valid driving licence Essential Application Flexible approach to working hours Essential Interview Accreditations Trusted by Architects and Contractors
Personnel Selection is looking for a Telephone Business Development Manager to nurture relationships and manage client needs in the mortgage sector. This role involves limited outbound calls but focuses on developing sales from established accounts. The position offers a salary up to £34k plus benefits, with a part home/part office scheme currently in place. Ideal candidates will have proven sales experience, excellent communication skills, and a keen interest in building a career in Financial
Oct 09, 2026
Full time
Personnel Selection is looking for a Telephone Business Development Manager to nurture relationships and manage client needs in the mortgage sector. This role involves limited outbound calls but focuses on developing sales from established accounts. The position offers a salary up to £34k plus benefits, with a part home/part office scheme currently in place. Ideal candidates will have proven sales experience, excellent communication skills, and a keen interest in building a career in Financial
Munchies started with one store in Darnall, Sheffield, back in 2017 - big flavour, bigger personality, and a serious smash burger. We've since grown to six stores, and we're nowhere near done. In 2024, we were crowned Best Takeaway in Britain - and Best Takeaway in Yorkshire - at the Just Eat Restaurant Awards, official proof that what we're building here is something special. Now we're looking for an Assistant Manager to help lead the next chapter. The Role As Assistant Manager, you'll support your General Manager in running a tight, high-energy shift - leading the crew, hitting the numbers, and making sure every customer gets that award-winning Munchies experience, every single time. Lead the shift - running the floor and kitchen, keeping speed, accuracy and energy high. Coach and develop the crew - turning new starters into future Assistant Managers. Support your General Manager on the numbers that matter: labour, waste, speed of service and sales. Keep our award-winning standards on point - stock, deliveries, food hygiene and Health & Safety, every shift. Step up and run the store solo when needed - opening, closing, cash handling, full accountability. Handle customer feedback calmly, fairly and fast - living the Munchies way, especially under pressure. Why Munchies Real progression: many of our General Managers started exactly where you're starting now - and the next step from here is General Manager, or beyond. Join a multi-award-winning brand - crowned Best Takeaway in Britain and Best Takeaway in Yorkshire at the Just Eat Restaurant Awards. We're growing fast, and that means real opportunity - for you, and for the people you lead. Structured leadership training, with a proper handover and ongoing support - not just thrown in. Free staff meals on shift, plus a further staff discount on food when you're off the clock too. Bonus: a performance-related bonus of up to £70 a week on top of your salary, rewarding you when targets are hit. Company pension: auto-enrolment into our workplace scheme, because we want you set up for the long term, not just the next shift. Regular team events - because the best teams celebrate together, not just work together. A genuinely supportive team that looks out for each other, especially when it's busy.
Oct 09, 2026
Full time
Munchies started with one store in Darnall, Sheffield, back in 2017 - big flavour, bigger personality, and a serious smash burger. We've since grown to six stores, and we're nowhere near done. In 2024, we were crowned Best Takeaway in Britain - and Best Takeaway in Yorkshire - at the Just Eat Restaurant Awards, official proof that what we're building here is something special. Now we're looking for an Assistant Manager to help lead the next chapter. The Role As Assistant Manager, you'll support your General Manager in running a tight, high-energy shift - leading the crew, hitting the numbers, and making sure every customer gets that award-winning Munchies experience, every single time. Lead the shift - running the floor and kitchen, keeping speed, accuracy and energy high. Coach and develop the crew - turning new starters into future Assistant Managers. Support your General Manager on the numbers that matter: labour, waste, speed of service and sales. Keep our award-winning standards on point - stock, deliveries, food hygiene and Health & Safety, every shift. Step up and run the store solo when needed - opening, closing, cash handling, full accountability. Handle customer feedback calmly, fairly and fast - living the Munchies way, especially under pressure. Why Munchies Real progression: many of our General Managers started exactly where you're starting now - and the next step from here is General Manager, or beyond. Join a multi-award-winning brand - crowned Best Takeaway in Britain and Best Takeaway in Yorkshire at the Just Eat Restaurant Awards. We're growing fast, and that means real opportunity - for you, and for the people you lead. Structured leadership training, with a proper handover and ongoing support - not just thrown in. Free staff meals on shift, plus a further staff discount on food when you're off the clock too. Bonus: a performance-related bonus of up to £70 a week on top of your salary, rewarding you when targets are hit. Company pension: auto-enrolment into our workplace scheme, because we want you set up for the long term, not just the next shift. Regular team events - because the best teams celebrate together, not just work together. A genuinely supportive team that looks out for each other, especially when it's busy.
Pelion keeps IoT devices connected for customers in 150+ countries, across 600+ networks, at 99.995% uptime. Our technical support team is the front line of that promise - an externally facing help desk supporting a global customer base of connected businesses, not an internal IT function. We are looking for a Technical Support Lead to own this function. It is a hands on role: you will lead a small team of technical support analysts, split across geographies to cover EU and North American time zones, act as the escalation point for complex connectivity issues, and run the ITIL-based processes that sit between Support, Service Delivery and Engineering. We expect a consistent way of working across the team: real value delivered to the customer, end to end ownership of issues, a proactive mindset, and continuous, iterative improvement. What matters most Three things define success in this role. If these describe you, we want to talk - even if you don't tick every box below. ITIL, practised - you have worked within ITIL/ITSM frameworks day to day - running incident, problem and change processes in a live service environment, not just holding the certificate. A hands on problem solver - you can personally dig into a technical issue, understand what the data is telling you, drive it to root cause, and guide analysts to the right resolution path. Externally facing support - you have worked in, run or developed a customer facing service desk in a mobile, device, telecoms or connected product environment - supporting external customers, not internal users. Key responsibilities Team leadership Lead, coach and develop a small, geographically distributed team of support analysts - regular 1:1s, performance feedback, and skills development across locations and time zones. Manage scheduling, workload and coverage across EU and North American time zones to meet response and resolution targets. Act as the primary escalation point for complex or time sensitive customer issues. Serve as the technical escalation point for connectivity, SIM, network and platform issues beyond first line capability. Work with Service Delivery Managers and Engineering to drive escalated issues to resolution within agreed timescales, and contribute the support timeline to root cause analysis for major incidents. Service management (ITIL) Own incident management end to end for support handled issues - logging, prioritisation, resolution and customer communication - coordinating major incidents with Service Delivery and Engineering. Drive problem management: spot recurring incidents and work with Engineering to remove root causes permanently rather than firefighting. Represent the support and customer view at the weekly Change Advisory Board, and keep knowledge management current so learnings, workarounds and known errors are reused. Performance & improvement Own the team's SLA performance across response time, resolution time and customer satisfaction, monitoring through HubSpot, Jira and Grafana and acting early on risks. Produce weekly reporting on volumes, SLA performance, escalation trends and quality, and drive continuous improvement of workflows, escalation paths and the knowledge base. Skills & experience Proven experience leading or supervising an externally facing technical support or service desk team in a B2B technology environment. Hands on experience running incident and problem management within ITIL/ITSM frameworks in a live service environment (ITIL Foundation or equivalent practical experience). A solid technical background - comfortable reading between the lines of a connectivity issue and resolving it, not just routing it. Experience with CRM/ticketing tools (HubSpot, Jira or similar) and a data literate approach to performance reporting. Excellent written and verbal communication - able to translate technical complexity into clear, professional customer communications - and sound judgement under pressure. Background in a mobile, IoT, MVNO or telecoms operator environment: cellular fundamentals (2G-5G, LTE M, NB IoT), SIM/IMSI/MSISDN concepts, APN configuration, or SIM management platforms. Networking fundamentals: TCP/IP, DNS, routing, VPN technologies. Experience contributing to change advisory or QMS aligned processes. Why Pelion? Pelion: IoT Connectivity Made Effortless. Pelion provides the World's best connectivity for the World's biggest names, and the most innovative and inspiring IoT devices. We can only do this by working with the most innovative and inspiring people. Join Pelion and become part of a deeply connected and collaborative community, where mutual support and collective growth drive us all forward. Embrace change with us as we lead the evolution of IoT, fostering clarity, trust, and accountability in our mission to create a well connected world for everyone. So, if you're ready to thrive in an incredible team and lead in one of the fastest growing technology sectors, then we want you on our team! Pelion is an IoT connectivity MVNO that provides simple, secure connectivity for IoT devices. With a track record spanning back over 20 years, Pelion has been at the forefront of shaping IoT connectivity as an innovator delivering marketing leading solutions focused on our customer's success. Competitive salary dependant on experience Flexible, hybrid (3 days in our Glasgow Office) 25 days holiday, plus 5 days Take 5 and 8 bank holidays a year Access to comprehensive health and dental plans Health assessment Worldwide travel insurance We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
Oct 09, 2026
Full time
Pelion keeps IoT devices connected for customers in 150+ countries, across 600+ networks, at 99.995% uptime. Our technical support team is the front line of that promise - an externally facing help desk supporting a global customer base of connected businesses, not an internal IT function. We are looking for a Technical Support Lead to own this function. It is a hands on role: you will lead a small team of technical support analysts, split across geographies to cover EU and North American time zones, act as the escalation point for complex connectivity issues, and run the ITIL-based processes that sit between Support, Service Delivery and Engineering. We expect a consistent way of working across the team: real value delivered to the customer, end to end ownership of issues, a proactive mindset, and continuous, iterative improvement. What matters most Three things define success in this role. If these describe you, we want to talk - even if you don't tick every box below. ITIL, practised - you have worked within ITIL/ITSM frameworks day to day - running incident, problem and change processes in a live service environment, not just holding the certificate. A hands on problem solver - you can personally dig into a technical issue, understand what the data is telling you, drive it to root cause, and guide analysts to the right resolution path. Externally facing support - you have worked in, run or developed a customer facing service desk in a mobile, device, telecoms or connected product environment - supporting external customers, not internal users. Key responsibilities Team leadership Lead, coach and develop a small, geographically distributed team of support analysts - regular 1:1s, performance feedback, and skills development across locations and time zones. Manage scheduling, workload and coverage across EU and North American time zones to meet response and resolution targets. Act as the primary escalation point for complex or time sensitive customer issues. Serve as the technical escalation point for connectivity, SIM, network and platform issues beyond first line capability. Work with Service Delivery Managers and Engineering to drive escalated issues to resolution within agreed timescales, and contribute the support timeline to root cause analysis for major incidents. Service management (ITIL) Own incident management end to end for support handled issues - logging, prioritisation, resolution and customer communication - coordinating major incidents with Service Delivery and Engineering. Drive problem management: spot recurring incidents and work with Engineering to remove root causes permanently rather than firefighting. Represent the support and customer view at the weekly Change Advisory Board, and keep knowledge management current so learnings, workarounds and known errors are reused. Performance & improvement Own the team's SLA performance across response time, resolution time and customer satisfaction, monitoring through HubSpot, Jira and Grafana and acting early on risks. Produce weekly reporting on volumes, SLA performance, escalation trends and quality, and drive continuous improvement of workflows, escalation paths and the knowledge base. Skills & experience Proven experience leading or supervising an externally facing technical support or service desk team in a B2B technology environment. Hands on experience running incident and problem management within ITIL/ITSM frameworks in a live service environment (ITIL Foundation or equivalent practical experience). A solid technical background - comfortable reading between the lines of a connectivity issue and resolving it, not just routing it. Experience with CRM/ticketing tools (HubSpot, Jira or similar) and a data literate approach to performance reporting. Excellent written and verbal communication - able to translate technical complexity into clear, professional customer communications - and sound judgement under pressure. Background in a mobile, IoT, MVNO or telecoms operator environment: cellular fundamentals (2G-5G, LTE M, NB IoT), SIM/IMSI/MSISDN concepts, APN configuration, or SIM management platforms. Networking fundamentals: TCP/IP, DNS, routing, VPN technologies. Experience contributing to change advisory or QMS aligned processes. Why Pelion? Pelion: IoT Connectivity Made Effortless. Pelion provides the World's best connectivity for the World's biggest names, and the most innovative and inspiring IoT devices. We can only do this by working with the most innovative and inspiring people. Join Pelion and become part of a deeply connected and collaborative community, where mutual support and collective growth drive us all forward. Embrace change with us as we lead the evolution of IoT, fostering clarity, trust, and accountability in our mission to create a well connected world for everyone. So, if you're ready to thrive in an incredible team and lead in one of the fastest growing technology sectors, then we want you on our team! Pelion is an IoT connectivity MVNO that provides simple, secure connectivity for IoT devices. With a track record spanning back over 20 years, Pelion has been at the forefront of shaping IoT connectivity as an innovator delivering marketing leading solutions focused on our customer's success. Competitive salary dependant on experience Flexible, hybrid (3 days in our Glasgow Office) 25 days holiday, plus 5 days Take 5 and 8 bank holidays a year Access to comprehensive health and dental plans Health assessment Worldwide travel insurance We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
To maintain stores systems. Dalkia have an opportunity for a permanent Shift Engineer (Electrical or Mechanical bias) to be based at our client's facilities, Tate Galleries. Hours 42 hours per week Rota covering Day shifts and Night shifts: 5 on, 4 off, 5 on, 5 off, 4 on, 5 off 6.30am - 6.30pm / 6.30pm - 6.30am Job Purpose To carry out planned preventative maintenance to the Building Services encompassing reactive works and emergency procedures ensuring they are expedited with the minimum delay. Able to work unsupervised and apply own initiative working across a rostered 24/7 shift arrangement across Tate's London Portfolio. Systems & Suites Guardian Permitting and Subcontractor Management Emergency Procedures Customer Reactives and Requests Minor Projects Event Support Aims and Objectives Ensure adherence to Health and Safety at all times To be responsive and cooperative and achieve the required tasks set Be part of a cohesive working team to provide a high level of service to the customer. To carry out PPM in accordance with set schedules, ensuring engineering stansards are maintained in order to maximise the operational effectiveness and reliabiity of the Plant and associated mechanical and electrical systems. To operate building services plants to ensure optimum performance and environmental conditions are maintained within set parameters To ensure all site procedures are complied with To ensure quality assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with PPM and plant. Meet/exceed service level agreement objectives where set Key Responsibilities And Accountabilities Repair of electrical systems and controls associated with Heating and Ventilating Building Services. Operation, repair and maintenance of lighting and distribution systems. Electrical fault diagnosis associated with the PPM or Reactive maintenance of the site. Provide reports in relation to work and equipment as required, including completion of site logs utilising all reporting tools. To maintain stores systems. To respond to call outs and cover breakdowns and emergencies associated with the plant services aspects of the contract as required. Repair and resolve public health system issues. Assist other trades as required. To undertake miscellaneous duties as instructed. Provide cover for other staff when on holiday or during sickness absence Health and Safety All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy Working Relationships Internal To work coherently with other members of the SPIE team, receive and act on calls from the FM help desk, work planner, Lead Technician and managers. External Customer duty management staff, security and general customer employees to deliver first class service, liaison and assistance with SPIE specialist contractors as required Essential Qualifications, Experience, Knowledge and Skills Relevant qualification in either electrical or mechanical engineering along with post-qualifying experience Competencies The core support team competency framework for the position are: Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment. Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales and flexible. Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances. Provide cover - understands the importance for covering colleagues for holiday and sickness as required and late arrivals. Risk Management - is aware on the impact on risk to the business and applies the necessary controls. Adaptability - is responsive and open to changing circumstances and requirements. Drive for Excellence - aims to deliver a high standard of work. Self Motivation and Development- is confident in own ability and is motivated to deliver, using opportunities to further develop and remain calm in emergency situations. Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction and exceed expectation Role Specific Objectives Refer to individual PDRs and Technical competency assessment reports. Engagement and participation in contract specific training plans will be compulsory including regular progress reviews with a target score up to 82% to be attained within 6 months Benefits 25 days holiday increasing with length of service, plus Bank Holidays + birthday off, + option to purchase additional 5 days Life Assurance Pension scheme Private medical insurance (after 1 year service) Employee recognition programmes which reward exceptional achievements Employee Referral bonus with generous bonuses for 'referring a friend' The opportunity to use one working day per year volunteering to help the local community Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance Company sick pay Access to wellbeing programmes Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters Full induction and training Smartphone and Tablet / laptop (where applicable for role) Uniform and PPE (where applicable for role) Access to our extensive career portal with career planner tool and online learning About Dalkia UK At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career. Our Values People First - It starts with health, safety and wellbeing Better Together - A collaborative team Trusted Partners - Dedicated to our clients' success Taking Responsibility - Making a positive difference Equity, Diversity & Inclusion We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you.
Oct 09, 2026
Full time
To maintain stores systems. Dalkia have an opportunity for a permanent Shift Engineer (Electrical or Mechanical bias) to be based at our client's facilities, Tate Galleries. Hours 42 hours per week Rota covering Day shifts and Night shifts: 5 on, 4 off, 5 on, 5 off, 4 on, 5 off 6.30am - 6.30pm / 6.30pm - 6.30am Job Purpose To carry out planned preventative maintenance to the Building Services encompassing reactive works and emergency procedures ensuring they are expedited with the minimum delay. Able to work unsupervised and apply own initiative working across a rostered 24/7 shift arrangement across Tate's London Portfolio. Systems & Suites Guardian Permitting and Subcontractor Management Emergency Procedures Customer Reactives and Requests Minor Projects Event Support Aims and Objectives Ensure adherence to Health and Safety at all times To be responsive and cooperative and achieve the required tasks set Be part of a cohesive working team to provide a high level of service to the customer. To carry out PPM in accordance with set schedules, ensuring engineering stansards are maintained in order to maximise the operational effectiveness and reliabiity of the Plant and associated mechanical and electrical systems. To operate building services plants to ensure optimum performance and environmental conditions are maintained within set parameters To ensure all site procedures are complied with To ensure quality assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with PPM and plant. Meet/exceed service level agreement objectives where set Key Responsibilities And Accountabilities Repair of electrical systems and controls associated with Heating and Ventilating Building Services. Operation, repair and maintenance of lighting and distribution systems. Electrical fault diagnosis associated with the PPM or Reactive maintenance of the site. Provide reports in relation to work and equipment as required, including completion of site logs utilising all reporting tools. To maintain stores systems. To respond to call outs and cover breakdowns and emergencies associated with the plant services aspects of the contract as required. Repair and resolve public health system issues. Assist other trades as required. To undertake miscellaneous duties as instructed. Provide cover for other staff when on holiday or during sickness absence Health and Safety All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy Working Relationships Internal To work coherently with other members of the SPIE team, receive and act on calls from the FM help desk, work planner, Lead Technician and managers. External Customer duty management staff, security and general customer employees to deliver first class service, liaison and assistance with SPIE specialist contractors as required Essential Qualifications, Experience, Knowledge and Skills Relevant qualification in either electrical or mechanical engineering along with post-qualifying experience Competencies The core support team competency framework for the position are: Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment. Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales and flexible. Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances. Provide cover - understands the importance for covering colleagues for holiday and sickness as required and late arrivals. Risk Management - is aware on the impact on risk to the business and applies the necessary controls. Adaptability - is responsive and open to changing circumstances and requirements. Drive for Excellence - aims to deliver a high standard of work. Self Motivation and Development- is confident in own ability and is motivated to deliver, using opportunities to further develop and remain calm in emergency situations. Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction and exceed expectation Role Specific Objectives Refer to individual PDRs and Technical competency assessment reports. Engagement and participation in contract specific training plans will be compulsory including regular progress reviews with a target score up to 82% to be attained within 6 months Benefits 25 days holiday increasing with length of service, plus Bank Holidays + birthday off, + option to purchase additional 5 days Life Assurance Pension scheme Private medical insurance (after 1 year service) Employee recognition programmes which reward exceptional achievements Employee Referral bonus with generous bonuses for 'referring a friend' The opportunity to use one working day per year volunteering to help the local community Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance Company sick pay Access to wellbeing programmes Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters Full induction and training Smartphone and Tablet / laptop (where applicable for role) Uniform and PPE (where applicable for role) Access to our extensive career portal with career planner tool and online learning About Dalkia UK At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career. Our Values People First - It starts with health, safety and wellbeing Better Together - A collaborative team Trusted Partners - Dedicated to our clients' success Taking Responsibility - Making a positive difference Equity, Diversity & Inclusion We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you.
