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senior product manager
The Sterling Choice
Senior Process Technologist
The Sterling Choice
Want a job where you don t get thrown under the bus? Good. Because this one does come with pressure tight KPIs, fast turnarounds, and big retailers. But it also comes with support. A team that s genuinely got each other's backs. You ll roll your sleeves up, muck in, and when your direct report needs help, you ll be standing next to them not hiding behind them. You ll be the calm in the chaos. And you ll like it that way. What you'll actually do: Own the process from kitchen to factory floor manage product launches like a boss. Be the voice of reason when someone says It'll be fine on the day (you ll know it won t). Handle trials, taste panels, and sign-offs all the sexy stuff and all the paperwork. Keep customers in the loop calls, visits, Teams chats, the lot. Take charge when your manager s away. Show leadership without needing a badge for it. Help the Process Tech in your team grow mentoring, not micromanaging. You ll need: To already be a Process Technologist. Not someone interested in food. You live it. A decent understanding of food safety and manufacturing. To not melt under pressure. This is a busy, noisy, occasionally chaotic place. To be a doer. Someone who doesn t wait to be asked. Experience with retailer launches. Some personality. Because this isn t a lab coat and clipboard kind of team we like humans here. Nice to have: Degree in Food Science? Great. Not got one? No big deal if you ve done the job. Managed people before? Ideal. Haven t? We ll teach you. Worked with HACCP, allergens, and all that technical jazz? Even better. Been doing this kind of job and ready for the next step? Or maybe already in a senior role and looking for a team that actually works together? Then let s talk. Don t worry about a CV being perfect. If you ve got experience, and the attitude to match, hit apply or message us directly.
Jul 19, 2025
Full time
Want a job where you don t get thrown under the bus? Good. Because this one does come with pressure tight KPIs, fast turnarounds, and big retailers. But it also comes with support. A team that s genuinely got each other's backs. You ll roll your sleeves up, muck in, and when your direct report needs help, you ll be standing next to them not hiding behind them. You ll be the calm in the chaos. And you ll like it that way. What you'll actually do: Own the process from kitchen to factory floor manage product launches like a boss. Be the voice of reason when someone says It'll be fine on the day (you ll know it won t). Handle trials, taste panels, and sign-offs all the sexy stuff and all the paperwork. Keep customers in the loop calls, visits, Teams chats, the lot. Take charge when your manager s away. Show leadership without needing a badge for it. Help the Process Tech in your team grow mentoring, not micromanaging. You ll need: To already be a Process Technologist. Not someone interested in food. You live it. A decent understanding of food safety and manufacturing. To not melt under pressure. This is a busy, noisy, occasionally chaotic place. To be a doer. Someone who doesn t wait to be asked. Experience with retailer launches. Some personality. Because this isn t a lab coat and clipboard kind of team we like humans here. Nice to have: Degree in Food Science? Great. Not got one? No big deal if you ve done the job. Managed people before? Ideal. Haven t? We ll teach you. Worked with HACCP, allergens, and all that technical jazz? Even better. Been doing this kind of job and ready for the next step? Or maybe already in a senior role and looking for a team that actually works together? Then let s talk. Don t worry about a CV being perfect. If you ve got experience, and the attitude to match, hit apply or message us directly.
HR Dept (Recruitment Agency)
Sales Account Manager
HR Dept (Recruitment Agency) City, Birmingham
Key Account Manager (Composites) Home based, UK Competitive salary + Bonus + Car Allowance Up to £60k depending on experience + car allowance and a 10% to 25% on target bonus Are you an experienced B2B sales professional with a background in technical materials or manufacturing? A new opportunity is available for a motivated and skilled Key Account Manager to join a growing organisation focused on delivering value-added material solutions across high-performance sectors. This is a remote-based role with frequent travel to customer sites and occasional internal meetings in the UK. This international business employs over 800 staff across multiple locations worldwide and operates in several specialised technical sectors. The company focuses on supporting its customers with customised material solutions that enhance performance, reduce waste, and meet evolving operational needs. In this position, you will be responsible for: Managing and developing key customer accounts Identifying new business opportunities within a defined territory Providing expert advice on technical material selection and use Meeting and exceeding sales and growth targets Delivering tailored proposals and professional presentations Building long-term customer relationships through strategic account management The role reports to a senior regional sales leader and works closely with operations and customer service teams. We are looking for : Experienced professional background Strong understanding of technical materials and their commercial application Demonstrated experience in B2B sales and account management Confident communicator with excellent presentation skills Self-motivated, organised, and results-driven Able to work independently and manage time effectively Must hold a valid UK driving license Key Objectives Grow and retain customer accounts Increase product demand in a competitive environment Develop expertise in product application and market needs Collaborate across teams to deliver best-in-class service What is on Offer Competitive salary (based on experience) Annual bonus scheme Company car allowance 25 days annual leave Pension scheme Remote/home working If you're a commercially minded individual with a technical background and a passion for customer success, apply now to take the next step in your sales career
Jul 19, 2025
Full time
Key Account Manager (Composites) Home based, UK Competitive salary + Bonus + Car Allowance Up to £60k depending on experience + car allowance and a 10% to 25% on target bonus Are you an experienced B2B sales professional with a background in technical materials or manufacturing? A new opportunity is available for a motivated and skilled Key Account Manager to join a growing organisation focused on delivering value-added material solutions across high-performance sectors. This is a remote-based role with frequent travel to customer sites and occasional internal meetings in the UK. This international business employs over 800 staff across multiple locations worldwide and operates in several specialised technical sectors. The company focuses on supporting its customers with customised material solutions that enhance performance, reduce waste, and meet evolving operational needs. In this position, you will be responsible for: Managing and developing key customer accounts Identifying new business opportunities within a defined territory Providing expert advice on technical material selection and use Meeting and exceeding sales and growth targets Delivering tailored proposals and professional presentations Building long-term customer relationships through strategic account management The role reports to a senior regional sales leader and works closely with operations and customer service teams. We are looking for : Experienced professional background Strong understanding of technical materials and their commercial application Demonstrated experience in B2B sales and account management Confident communicator with excellent presentation skills Self-motivated, organised, and results-driven Able to work independently and manage time effectively Must hold a valid UK driving license Key Objectives Grow and retain customer accounts Increase product demand in a competitive environment Develop expertise in product application and market needs Collaborate across teams to deliver best-in-class service What is on Offer Competitive salary (based on experience) Annual bonus scheme Company car allowance 25 days annual leave Pension scheme Remote/home working If you're a commercially minded individual with a technical background and a passion for customer success, apply now to take the next step in your sales career
Bank Of England
Oracle OCI Lead Engineer
Bank Of England Leeds, Yorkshire
Location: Leeds Job Description Not the right Oracle role for you? We have a number of other Oracle roles currently available. Check out the following opportunities on our vacancy page: Oracle Techno-Functional Product Lead - ERP Financials (1155) Oracle Reporting Platform Engineer (1158) The Bank has started gaining a greater foothold in cloud services over the last few years. As we grow, we are evolving our operating model to allow us to run our services more effectively. This role sits within the Enterprise Resource Planning (ERP) platform team which is part of Central Services and Governors DGCIO. We do not expect new joiners to have expert skills across all the technical areas we are looking towards, but we do want you to enjoy learning and will support you to fill technical gaps (through available relevant learning content, e.g. Oracle University). We are looking for an experienced Lead Oracle Cloud Infrastructure Platform Engineer to be part of the digital enterprise services Oracle platform team, to build and manage cloud-based infrastructure, working alongside a fantastic team and reporting into the Technology ERP Platform Lead. The respective individual must be able to work independently, produce foundational, simple, robust, and maintainable solutions, which they implement, document, and deliver. They are expected to know the technical aspects of OCI deployments, ensuring solutions are secure, efficient and compliant with industry standards. They design, implement and maintain OCI infrastructure, focusing on monitoring and logging, identity and access management and core infrastructure, including virtual machines, storage solutions and networking components. Responsibilities include technical leadership, architectural reviews, platform support and mentoring junior engineers. Responsibilities include: Leadership: Provide guidance and mentoring to OCI platform engineers fostering a culture of continuous learning and improvement Platform support and project delivery through effective resource management and planning Act as a point of escalation / subject matter expertise for OCI related matters and lead on root cause analysis with a focus on resilience and prevention Monitoring & Logging: Establish a proactive observability strategy - dashboards, metrics, logs, traces - for critical Oracle services Design and implement enterprise grade logging and monitoring solutions using OCI Logging, OCI Monitoring, Events and Alarms. Integrate OCI monitoring with third party SIEM, ITSM and APM tools (e.g. Splunk, BMC etc.) Lead the setup of custom metrics, threshold-based alerting, and anomaly detection to reduce mean time to detect/respond (MTTD/MTTR). Drive operational excellence via log aggregation, correlation and root cause analysis across cloud environments. Automate monitoring deployment through Infrastructure as Code. Role Requirements Minimum Criteria Demonstrable experience with Oracle Cloud Infrastructure (OCI), including proficiency in the design and build of services such as Compute, Networking, Storage and Security Solid understanding of networking concepts, security principles and best practices for cloud environments Provide oversight and technical assurance on project solution designs to be hosted on the platform. Essential Criteria Able to work independently and with minimal supervision while also showing proficiency at prioritising your time across multiple engagements, particularly when working to deadlines. Proven ability to build relationships with and manage stakeholders in the key business areas impacted, in the senior technical leadership, in the Bank enterprise architecture team, and with the third-party systems implementation teams. Desirable Criteria Experience working with other teams in IT, including application developers and DevOps as well as Cyber or IT Infra engineers to ensure OCI meets the organization's requirements and can support its goals Oversee backup and DR strategies using Oracle Managed Automatic Backups as well as Object Storage and Autonomous Data Guard Manage the performance of OCI resources, diagnosing and troubleshooting issues. Proven ability to develop and implement automation processes (using Infrastructure as code: Terraform for provisioning and managing OCI resources) to simplify the management of cloud-based infrastructure. Understanding of Cloud billing and quotas Make changes to optimise system/platform performance. More About the Department - DGCIO CS&G Within DGCIO CS&G you will work with people who are passionate about delivering high quality products and services. Unlike many large organisations, we provide both engineering and development in-house and this internal expertise allows us to understand the diverse needs of our historic institution, and work using agile methodologies to deliver them. You'll focus on providing quality systems and services that matter to the nation's economy. Payment, Analytical, Supervision and Central Functions systems, we develop and support them all as part of our broad remit. Collaborating closely with colleagues across Technology and throughout the organization; you will help deliver safe and supportable services which underpin business processes. We strive for best-practice and our teams are aligned to structured processes, which we will support you to understand through mentoring, training and formal qualifications. Digital Enterprise Services Domain The DES Domain is accountable for the provision of enterprise systems and services that support core business and technology functions across the Bank. It supports the following key platforms: Enterprise Resource Planning (ERP) Platform that includes but is not exclusive to ERP and Human Capital Management (HCM) including core HR, payroll, order processing, accounting, budgeting and resource management Power Platform and Application Cloud Services for services such as core Bank-wide D365, RTGS, PRA supervision and customer contact information and insight, Azure applications including the Bank's website hosted in Azure using Kubernetes. The Bank's technology has changed significantly over the last ten years and we expect a similarly dramatic shift in the next decade. Our platforms must keep pace with financial and governmental institutions across the globe, using standardised and commodity services to improve efficiencies and focus on areas of differentiation. To this end, the Bank has three strategic technology objectives: harnessing new technologies, modernising technology practices and building a digital-first culture. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. We offer a salary as follows: Leeds circa £72,320 - £81,360 In addition, we also offer a comprehensive benefits package as detailed below: Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy . click apply for full job details
Jul 19, 2025
Full time
Location: Leeds Job Description Not the right Oracle role for you? We have a number of other Oracle roles currently available. Check out the following opportunities on our vacancy page: Oracle Techno-Functional Product Lead - ERP Financials (1155) Oracle Reporting Platform Engineer (1158) The Bank has started gaining a greater foothold in cloud services over the last few years. As we grow, we are evolving our operating model to allow us to run our services more effectively. This role sits within the Enterprise Resource Planning (ERP) platform team which is part of Central Services and Governors DGCIO. We do not expect new joiners to have expert skills across all the technical areas we are looking towards, but we do want you to enjoy learning and will support you to fill technical gaps (through available relevant learning content, e.g. Oracle University). We are looking for an experienced Lead Oracle Cloud Infrastructure Platform Engineer to be part of the digital enterprise services Oracle platform team, to build and manage cloud-based infrastructure, working alongside a fantastic team and reporting into the Technology ERP Platform Lead. The respective individual must be able to work independently, produce foundational, simple, robust, and maintainable solutions, which they implement, document, and deliver. They are expected to know the technical aspects of OCI deployments, ensuring solutions are secure, efficient and compliant with industry standards. They design, implement and maintain OCI infrastructure, focusing on monitoring and logging, identity and access management and core infrastructure, including virtual machines, storage solutions and networking components. Responsibilities include technical leadership, architectural reviews, platform support and mentoring junior engineers. Responsibilities include: Leadership: Provide guidance and mentoring to OCI platform engineers fostering a culture of continuous learning and improvement Platform support and project delivery through effective resource management and planning Act as a point of escalation / subject matter expertise for OCI related matters and lead on root cause analysis with a focus on resilience and prevention Monitoring & Logging: Establish a proactive observability strategy - dashboards, metrics, logs, traces - for critical Oracle services Design and implement enterprise grade logging and monitoring solutions using OCI Logging, OCI Monitoring, Events and Alarms. Integrate OCI monitoring with third party SIEM, ITSM and APM tools (e.g. Splunk, BMC etc.) Lead the setup of custom metrics, threshold-based alerting, and anomaly detection to reduce mean time to detect/respond (MTTD/MTTR). Drive operational excellence via log aggregation, correlation and root cause analysis across cloud environments. Automate monitoring deployment through Infrastructure as Code. Role Requirements Minimum Criteria Demonstrable experience with Oracle Cloud Infrastructure (OCI), including proficiency in the design and build of services such as Compute, Networking, Storage and Security Solid understanding of networking concepts, security principles and best practices for cloud environments Provide oversight and technical assurance on project solution designs to be hosted on the platform. Essential Criteria Able to work independently and with minimal supervision while also showing proficiency at prioritising your time across multiple engagements, particularly when working to deadlines. Proven ability to build relationships with and manage stakeholders in the key business areas impacted, in the senior technical leadership, in the Bank enterprise architecture team, and with the third-party systems implementation teams. Desirable Criteria Experience working with other teams in IT, including application developers and DevOps as well as Cyber or IT Infra engineers to ensure OCI meets the organization's requirements and can support its goals Oversee backup and DR strategies using Oracle Managed Automatic Backups as well as Object Storage and Autonomous Data Guard Manage the performance of OCI resources, diagnosing and troubleshooting issues. Proven ability to develop and implement automation processes (using Infrastructure as code: Terraform for provisioning and managing OCI resources) to simplify the management of cloud-based infrastructure. Understanding of Cloud billing and quotas Make changes to optimise system/platform performance. More About the Department - DGCIO CS&G Within DGCIO CS&G you will work with people who are passionate about delivering high quality products and services. Unlike many large organisations, we provide both engineering and development in-house and this internal expertise allows us to understand the diverse needs of our historic institution, and work using agile methodologies to deliver them. You'll focus on providing quality systems and services that matter to the nation's economy. Payment, Analytical, Supervision and Central Functions systems, we develop and support them all as part of our broad remit. Collaborating closely with colleagues across Technology and throughout the organization; you will help deliver safe and supportable services which underpin business processes. We strive for best-practice and our teams are aligned to structured processes, which we will support you to understand through mentoring, training and formal qualifications. Digital Enterprise Services Domain The DES Domain is accountable for the provision of enterprise systems and services that support core business and technology functions across the Bank. It supports the following key platforms: Enterprise Resource Planning (ERP) Platform that includes but is not exclusive to ERP and Human Capital Management (HCM) including core HR, payroll, order processing, accounting, budgeting and resource management Power Platform and Application Cloud Services for services such as core Bank-wide D365, RTGS, PRA supervision and customer contact information and insight, Azure applications including the Bank's website hosted in Azure using Kubernetes. The Bank's technology has changed significantly over the last ten years and we expect a similarly dramatic shift in the next decade. Our platforms must keep pace with financial and governmental institutions across the globe, using standardised and commodity services to improve efficiencies and focus on areas of differentiation. To this end, the Bank has three strategic technology objectives: harnessing new technologies, modernising technology practices and building a digital-first culture. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. We offer a salary as follows: Leeds circa £72,320 - £81,360 In addition, we also offer a comprehensive benefits package as detailed below: Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy . click apply for full job details
Forvis Mazars
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director
Forvis Mazars City, London
Forvis Mazars' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile . click apply for full job details
Jul 19, 2025
Full time
Forvis Mazars' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile . click apply for full job details
Senior Procurement Manager - (FM, Capex, Construction)
Michael Page (UK) Birmingham, Staffordshire
Senior Procurement Manager - Supplier Relationship Management FM, Capex, Construction Birmingham - Hybrid - 3 Days on-site Industrial Sector About Our Client Our client is a large well known organisation situated In Birmingham. Known for their commitment to excellence, they operate in the industrial and manufacturing industry, delivering high-quality products and services to their large client base. Job Description As a Senior Procurement Manager (Indirects) you will lead on multiple projects FM, Capex, Construction and help to drive change through supplier relationships. You will be involved in end to end procurement and tendering in a busy complex environment. The ideal candidate would have worked at a senior level, have strong stakeholder management experience within the construction / industrial sector. The role will involve managing suppliers and driving efficiencies around contract agreements. Manage procurement processes and major projects. Oversee operational and strategic procurement activities within the company. Monitor performance of suppliers and improve relationships. Collaborate with stakeholders to guarantee agreement on terms and processes. Analyse and calculate costs of procurement and suggest methods to decrease expenditure. Negotiate with vendors to secure advantageous terms. Oversee supplier management and develop strong relationships. Business acumen biased to procurement and capital development projects. Contribute to ensuring established policies and procedures are fit for purpose and followed appropriately. Ability to analyse and interpret complex information and data with a high level of accuracy and attention to detail Ability to lead, work with and influence peers/stakeholders from a variety of backgrounds and with differing levels of knowledge and expertise in procurement matters. Used to working in a pressurised environment, on multiple workstreams at any given time. Ability to plan and organise work in a small, focused team and to direct the activities of the Procurement Assistant to support delivery of the work plan The Successful Applicant A successful Senior Procurement Lead / SRM Manager you should have: A proven track record of operating at a senior level (Indirect Procurement) Effective in negotiation and managing stakeholder and supplier relationships to deliver positive outcomes. Production of and review of tender and contract documentation Ideal knowledge of Model Form Contracts (JCT, MF/1, NEC) and bespoke contract terms Familiarisation with e-procurement tools. Strong commercial knowledge as applied to procurement. Good working knowledge in the field of procurement and Contracts. Ideally MCIPS qualified What's on Offer Competitive salary of upto circa £60,000- £70,000 per annum (dependent on experience) Generous bonus scheme + other benefits Hybrid work model - 3 days in office Birmingham ( free on-site parking) If you believe you have what it takes to excel in this Procurement Lead role in a business that is driving multi-million pound projects I would like to hear from you!
Jul 19, 2025
Full time
Senior Procurement Manager - Supplier Relationship Management FM, Capex, Construction Birmingham - Hybrid - 3 Days on-site Industrial Sector About Our Client Our client is a large well known organisation situated In Birmingham. Known for their commitment to excellence, they operate in the industrial and manufacturing industry, delivering high-quality products and services to their large client base. Job Description As a Senior Procurement Manager (Indirects) you will lead on multiple projects FM, Capex, Construction and help to drive change through supplier relationships. You will be involved in end to end procurement and tendering in a busy complex environment. The ideal candidate would have worked at a senior level, have strong stakeholder management experience within the construction / industrial sector. The role will involve managing suppliers and driving efficiencies around contract agreements. Manage procurement processes and major projects. Oversee operational and strategic procurement activities within the company. Monitor performance of suppliers and improve relationships. Collaborate with stakeholders to guarantee agreement on terms and processes. Analyse and calculate costs of procurement and suggest methods to decrease expenditure. Negotiate with vendors to secure advantageous terms. Oversee supplier management and develop strong relationships. Business acumen biased to procurement and capital development projects. Contribute to ensuring established policies and procedures are fit for purpose and followed appropriately. Ability to analyse and interpret complex information and data with a high level of accuracy and attention to detail Ability to lead, work with and influence peers/stakeholders from a variety of backgrounds and with differing levels of knowledge and expertise in procurement matters. Used to working in a pressurised environment, on multiple workstreams at any given time. Ability to plan and organise work in a small, focused team and to direct the activities of the Procurement Assistant to support delivery of the work plan The Successful Applicant A successful Senior Procurement Lead / SRM Manager you should have: A proven track record of operating at a senior level (Indirect Procurement) Effective in negotiation and managing stakeholder and supplier relationships to deliver positive outcomes. Production of and review of tender and contract documentation Ideal knowledge of Model Form Contracts (JCT, MF/1, NEC) and bespoke contract terms Familiarisation with e-procurement tools. Strong commercial knowledge as applied to procurement. Good working knowledge in the field of procurement and Contracts. Ideally MCIPS qualified What's on Offer Competitive salary of upto circa £60,000- £70,000 per annum (dependent on experience) Generous bonus scheme + other benefits Hybrid work model - 3 days in office Birmingham ( free on-site parking) If you believe you have what it takes to excel in this Procurement Lead role in a business that is driving multi-million pound projects I would like to hear from you!
Senior Digital Performance Manager, OnTheMarket Marketing - London
Visual Lease
Senior Digital Performance Manager, OnTheMarket Marketing - London Job Description COSTAR GROUP - SENIOR DIGITAL PERFORMANCE MANAGER, ONTHEMARKET MARKETING - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever! Learn more about OnTheMarket . ROLE DESCRIPTION Join our growing marketing team in a senior role where you'll work with multimillion-pound budgets to drive key digital performance goals. We're looking for someone who lives and breathes digital marketing-an experienced, data-driven performance marketer with a problem-solving mindset and a passion for leveraging digital solutions across the board. You'll thrive in this role if you're laser-focused on performance metrics, with cost per lead and cost per visit as your north stars. You'll be hands-on across the full digital ecosystem, including PPC, Display, Performance Max, Retargeting, Prospecting, and more. This is a real opportunity to make a significant impact-both within our business and across the wider CoStar Group. You will be working as part of a collaborative marketing team who are on an exciting journey to become the UK's number 1 Residential Property portal! RESPONSIBILITIES Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation Hands on management of social media campaigns - set up campaigns and monitor them on an ongoing basis. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data-driven decisions Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimize click-through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as cost per click (CPC), cost per acquisition (CPA), conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets And as well as all the above - lead on other digital focused projects and initiatives as required by the business QUALIFICATIONS Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing Proven experience in managing, end to end, Paid Media campaigns (PPC and Social) campaigns across platforms such as Google Ads and social media advertising platforms (Facebook Ads etc) Hands-on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for campaigns with a focus on lead generation, conversion optimization, and ROI-driven results. Comprehensive understanding of digital marketing principles, strategies, and tactics including paid social media, PPC advertising, search engine marketing (SEM), display advertising, remarketing, and conversion rate optimization (CRO). Knowledge of SEO principles, keyword research, and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Facebook Insights and data visualization tools to track, measure, and analyse PPC campaign performance metrics, KPIs, and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data-driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis, and competitor analysis to identify high-performing keywords, negative keywords, and long-tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions, and ad extensions that drive clicks, conversions, and engagement. Strong analytical and problem-solving skills to identify campaign performance issues, troubleshoot technical issues, and implement solutions for campaign optimization and ROI improvement. Excellent communication skills (verbal and written) to effectively communicate paid media strategies, campaign performance insights, and optimization recommendations to stakeholders, marketing teams, and senior management. Ability to collaborate with cross-functional teams including marketing, sales, product owners, designers, and developers to align campaigns with overall marketing initiatives and business objectives. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Jul 19, 2025
Full time
Senior Digital Performance Manager, OnTheMarket Marketing - London Job Description COSTAR GROUP - SENIOR DIGITAL PERFORMANCE MANAGER, ONTHEMARKET MARKETING - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever! Learn more about OnTheMarket . ROLE DESCRIPTION Join our growing marketing team in a senior role where you'll work with multimillion-pound budgets to drive key digital performance goals. We're looking for someone who lives and breathes digital marketing-an experienced, data-driven performance marketer with a problem-solving mindset and a passion for leveraging digital solutions across the board. You'll thrive in this role if you're laser-focused on performance metrics, with cost per lead and cost per visit as your north stars. You'll be hands-on across the full digital ecosystem, including PPC, Display, Performance Max, Retargeting, Prospecting, and more. This is a real opportunity to make a significant impact-both within our business and across the wider CoStar Group. You will be working as part of a collaborative marketing team who are on an exciting journey to become the UK's number 1 Residential Property portal! RESPONSIBILITIES Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation Hands on management of social media campaigns - set up campaigns and monitor them on an ongoing basis. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data-driven decisions Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimize click-through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as cost per click (CPC), cost per acquisition (CPA), conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets And as well as all the above - lead on other digital focused projects and initiatives as required by the business QUALIFICATIONS Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing Proven experience in managing, end to end, Paid Media campaigns (PPC and Social) campaigns across platforms such as Google Ads and social media advertising platforms (Facebook Ads etc) Hands-on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for campaigns with a focus on lead generation, conversion optimization, and ROI-driven results. Comprehensive understanding of digital marketing principles, strategies, and tactics including paid social media, PPC advertising, search engine marketing (SEM), display advertising, remarketing, and conversion rate optimization (CRO). Knowledge of SEO principles, keyword research, and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Facebook Insights and data visualization tools to track, measure, and analyse PPC campaign performance metrics, KPIs, and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data-driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis, and competitor analysis to identify high-performing keywords, negative keywords, and long-tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions, and ad extensions that drive clicks, conversions, and engagement. Strong analytical and problem-solving skills to identify campaign performance issues, troubleshoot technical issues, and implement solutions for campaign optimization and ROI improvement. Excellent communication skills (verbal and written) to effectively communicate paid media strategies, campaign performance insights, and optimization recommendations to stakeholders, marketing teams, and senior management. Ability to collaborate with cross-functional teams including marketing, sales, product owners, designers, and developers to align campaigns with overall marketing initiatives and business objectives. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
J.P. MORGAN-1
Vice President Business Resiliency Manager
J.P. MORGAN-1 Penicuik, Midlothian
Job Description At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on ensuring that Chase and the broader firm maintain market-leading resiliency plans and playbooks. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. Job responsibilities: Business Resiliency: Lead the execution of Business Impact Analyses (BIAs) and Business Continuity Plan (BCP) Risk Assessments across all key global locations. Oversee the development and implementation of effective BCPs globally, ensuring alignment across business divisions and support functions and provide strategic oversight and peer reviews on team members' resiliency plans. Ensure all business continuity documentation is regularly reviewed, updated, and rigorously tested. Identify and manage Important business services and applications, conducting comprehensive impact assessments. Lead and manage high-impact projects, driving innovation and improvement. Maintain JPMorgan's forward-looking delivery by maintaining awareness of current and future regulator driven / best practice changes and ensure procedures are maintained with clear quality controls and standards. Response Management: Lead the assessment of regulatory impacts during incidents, taking ownership of reporting and communication. Direct escalated incident bridge calls with senior leadership, ensuring clear and effective communication. Foster strong relationships with Technology Incident Management and Firmwide Resiliency teams. Build and maintain effective relationships with operations managers, senior leaders, and regulatory teams to ensure a comprehensive understanding of incident impacts. Provide on-call support during weekends and holidays, as needed. Required qualifications, capabilities and skills: Strong leadership skills with the ability to influence and drive outcomes under pressure. Extensive expertise in business resiliency, with a proven track record of managing, testing, and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and strategic thinker with a focus on continuous improvement. Preferred qualifications, capabilities and skills Bachelor's degree (preferred) Extensive experience in business resiliency Experience working with tools such as ServiceNow, Confluence, GENT etc. Excellent communication skills and ability to collaborate with team members. Relevant Resiliency Certification / Qualifications beneficial (CBCI, AMBCI, MBCI) Engineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 19, 2025
Full time
Job Description At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on ensuring that Chase and the broader firm maintain market-leading resiliency plans and playbooks. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. Job responsibilities: Business Resiliency: Lead the execution of Business Impact Analyses (BIAs) and Business Continuity Plan (BCP) Risk Assessments across all key global locations. Oversee the development and implementation of effective BCPs globally, ensuring alignment across business divisions and support functions and provide strategic oversight and peer reviews on team members' resiliency plans. Ensure all business continuity documentation is regularly reviewed, updated, and rigorously tested. Identify and manage Important business services and applications, conducting comprehensive impact assessments. Lead and manage high-impact projects, driving innovation and improvement. Maintain JPMorgan's forward-looking delivery by maintaining awareness of current and future regulator driven / best practice changes and ensure procedures are maintained with clear quality controls and standards. Response Management: Lead the assessment of regulatory impacts during incidents, taking ownership of reporting and communication. Direct escalated incident bridge calls with senior leadership, ensuring clear and effective communication. Foster strong relationships with Technology Incident Management and Firmwide Resiliency teams. Build and maintain effective relationships with operations managers, senior leaders, and regulatory teams to ensure a comprehensive understanding of incident impacts. Provide on-call support during weekends and holidays, as needed. Required qualifications, capabilities and skills: Strong leadership skills with the ability to influence and drive outcomes under pressure. Extensive expertise in business resiliency, with a proven track record of managing, testing, and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and strategic thinker with a focus on continuous improvement. Preferred qualifications, capabilities and skills Bachelor's degree (preferred) Extensive experience in business resiliency Experience working with tools such as ServiceNow, Confluence, GENT etc. Excellent communication skills and ability to collaborate with team members. Relevant Resiliency Certification / Qualifications beneficial (CBCI, AMBCI, MBCI) Engineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Boston Consulting Group
Practice Area Senior Coordinator - WW Practice Area MGMT (Temporary)
Boston Consulting Group
Locations : London München Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's Global Practices Operations Team plays a critical role in shaping the firm's strategic direction across its 20 industry and functional business units. As a Strategic Development Manager, you will be part of the team led by the Chief Operating Officer (COO), working closely with the Strategic Development Senior Director and Senior Manager to drive strategic planning, operational enhancments, and financial oversight.This role offers broad exposure to cross-Practice Area operations, placing you at the center of high-impact initiatives that shape BCG's global strategy. You will leverage financial expertise, data-driven insights, strategic problem-solving, and project management skills to optimize operational efficiency. Key Initiatives Led by the Strategic Development Operations Team BCG's Innovation Fund & Investment Oversight: Manage BCG's Innovation Fund, the firm's internal investment vehicle for R&D and IP development. Oversee investment allocations, track impact, and provide financial planning and strategic insights to assess ROI across all Practice Areas (PAs). Prepare executive presentations for the Investment Committee, Operations Committee, and key leadership meetings. Financial Planning & Budgeting: Lead budgeting and financial planning for Global and Regional Practice Area Meetings, collaborating with PA Finance to ensure alignment and efficiency. Additionally, lead Carbon Emission budgeting and planning, driving strategies to support BCG's Net-Zero commitments for 2030 & 2050. Performance Management & KPI Development: Work with the Performance Management team to define operational and financial metrics, establish new KPIs, and support strategic planning, cash investment decisions, and carbon budgeting. Utilize data-driven insights to enhance performance tracking and optimization across Practice Areas. Product Ownership of PAAF (PA Affiliation Tool): Serve as the product owner for BCG's PAAF tool, the single source of truth (SSoT) for tracking expertise and affiliation of all BCG staff across 20 PAs globally. This highly visible tool is crucial for Finance, HR, Marketing, and other core business functions, supporting strategic workforce planning and operational decision-making. Bridging Operational and Strategic Agendas: Support the evolution of BCG's operating model, driving strategic planning, budget optimization, and investment decisions. Work across change management initiatives to enhance efficiency, business transformation, and long-term impact You're Good At Successful candidates will feel comfortable operating across intersections of BCG's matrix organization, demonstrating a high degree of ownership and a 'can-do' attitude. They should have strong relationship-building and project management skills, the ability to see the big picture while managing details, and the adaptability to navigate ambiguity and evolving priorities. A proactive mindset and willingness to lean in to support teams and projects when needed are essential. Strategic Thinking & Analysis: Solving complex problems, driving data-driven financial planning and performance management, and contributing to BCG's short-term and long-term strategic direction. Project & Stakeholder Management: Managing multiple priorities across cross-functional teams. Data-Driven Decision Making: Leveraging analytics to define new and refine existing KPIs for investment strategies and business planning. Communication & Influence: Engaging senior leadership with clear and compelling insights. Global Collaboration: Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies and with different background; be able to communicate with senior leaders and be a connection point for the community What You'll Bring 5-8 years of experience in consulting, strategy and operations, project management, or data & analytics. Ability to multi-task, prioritize, operate effectively in a matrix organization and a fast-paced environment, proactively manage expectations Expertise in financial modeling, budgeting, and strategic planning. Strong proficiency in PowerPoint, Excel, BI Tools (Tableau, Power BI); familiarity with collaboration platforms (Slack, Trello, MS Teams). Experience working in global/virtual teams and managing cross-functional stakeholders. Autonomous self starter attitude with drive and energy to drive projects independently Excellent written and oral English skills is a must Who You'll Work With The Global Practices Strategic Development Senior Director with a particularly close daily working relation to the Practice Area Operations Senior Manager. There will also be regular interactions with the PA Chief Operations Officer, Practice Area Leaders, the Global Practice Management (Senior/Executive) Directors, and other business unit leaders across the function. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 19, 2025
Full time
Locations : London München Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's Global Practices Operations Team plays a critical role in shaping the firm's strategic direction across its 20 industry and functional business units. As a Strategic Development Manager, you will be part of the team led by the Chief Operating Officer (COO), working closely with the Strategic Development Senior Director and Senior Manager to drive strategic planning, operational enhancments, and financial oversight.This role offers broad exposure to cross-Practice Area operations, placing you at the center of high-impact initiatives that shape BCG's global strategy. You will leverage financial expertise, data-driven insights, strategic problem-solving, and project management skills to optimize operational efficiency. Key Initiatives Led by the Strategic Development Operations Team BCG's Innovation Fund & Investment Oversight: Manage BCG's Innovation Fund, the firm's internal investment vehicle for R&D and IP development. Oversee investment allocations, track impact, and provide financial planning and strategic insights to assess ROI across all Practice Areas (PAs). Prepare executive presentations for the Investment Committee, Operations Committee, and key leadership meetings. Financial Planning & Budgeting: Lead budgeting and financial planning for Global and Regional Practice Area Meetings, collaborating with PA Finance to ensure alignment and efficiency. Additionally, lead Carbon Emission budgeting and planning, driving strategies to support BCG's Net-Zero commitments for 2030 & 2050. Performance Management & KPI Development: Work with the Performance Management team to define operational and financial metrics, establish new KPIs, and support strategic planning, cash investment decisions, and carbon budgeting. Utilize data-driven insights to enhance performance tracking and optimization across Practice Areas. Product Ownership of PAAF (PA Affiliation Tool): Serve as the product owner for BCG's PAAF tool, the single source of truth (SSoT) for tracking expertise and affiliation of all BCG staff across 20 PAs globally. This highly visible tool is crucial for Finance, HR, Marketing, and other core business functions, supporting strategic workforce planning and operational decision-making. Bridging Operational and Strategic Agendas: Support the evolution of BCG's operating model, driving strategic planning, budget optimization, and investment decisions. Work across change management initiatives to enhance efficiency, business transformation, and long-term impact You're Good At Successful candidates will feel comfortable operating across intersections of BCG's matrix organization, demonstrating a high degree of ownership and a 'can-do' attitude. They should have strong relationship-building and project management skills, the ability to see the big picture while managing details, and the adaptability to navigate ambiguity and evolving priorities. A proactive mindset and willingness to lean in to support teams and projects when needed are essential. Strategic Thinking & Analysis: Solving complex problems, driving data-driven financial planning and performance management, and contributing to BCG's short-term and long-term strategic direction. Project & Stakeholder Management: Managing multiple priorities across cross-functional teams. Data-Driven Decision Making: Leveraging analytics to define new and refine existing KPIs for investment strategies and business planning. Communication & Influence: Engaging senior leadership with clear and compelling insights. Global Collaboration: Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies and with different background; be able to communicate with senior leaders and be a connection point for the community What You'll Bring 5-8 years of experience in consulting, strategy and operations, project management, or data & analytics. Ability to multi-task, prioritize, operate effectively in a matrix organization and a fast-paced environment, proactively manage expectations Expertise in financial modeling, budgeting, and strategic planning. Strong proficiency in PowerPoint, Excel, BI Tools (Tableau, Power BI); familiarity with collaboration platforms (Slack, Trello, MS Teams). Experience working in global/virtual teams and managing cross-functional stakeholders. Autonomous self starter attitude with drive and energy to drive projects independently Excellent written and oral English skills is a must Who You'll Work With The Global Practices Strategic Development Senior Director with a particularly close daily working relation to the Practice Area Operations Senior Manager. There will also be regular interactions with the PA Chief Operations Officer, Practice Area Leaders, the Global Practice Management (Senior/Executive) Directors, and other business unit leaders across the function. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Bank Of England
APQP Quality Engineer
Bank Of England Debden, Essex
APQP Quality Engineer Debden, United Kingdom Notes Operations, Banking Directorate The Notes Operations Division - part of Banking Directorate - fulfils the Bank's obligations as the sole issuer of banknotes in England and Wales. Operational staff are based in Essex at our cash centre with other roles based in London at its Threadneedle Street offices. We rely on expertise in fields as diverse as economic and quantitative modelling, risk analysis, operations, sustainability and science. In fulfilling our role to maintain confidence in our currency, it is important that we ensure: The right note - the public has access to genuine, high-quality banknotes of a range of denominations. The right place - a well-run cash industry exists to supply banknotes efficiently across the country. The right time - the Note Circulation Scheme ensures peaks in public banknote demand e.g. Christmas are met consistently. We also fulfil a statutory responsibility to ensure public confidence in banknotes issued by Scottish and Northern Ireland banks. The Banknote Supply Management (BSM) team is the commercial and compliance hub of the Notes Directorate. Through robust and effective contract management, compliance, oversight, and robust governance, it is responsible for overseeing Notes' external suppliers and managing their impact on the Directorate's objectives. The BSM team take responsibility for ensuring the production of both existing and new design banknotes meet the Bank's quality and technical standards and work closely with both the banknote suppliers and the Bank's internal technical and operational teams. Job Description This is an exciting technical role for a manufacturing production specialist to make a real impact within the BSM team, wider Bank and supply chain. This role provides external facing quality support for the banknote suppliers, ensuring the Bank receives banknotes to the required quality and technical standards. As part of the BSM team, you will be a key contributor on technical projects as part of the development and production of innovative next generation security features and banknote designs, utilising the Advanced Product Quality Planning (APQP) processes. As a manufacturing specialist you will also provide technical support for the operational teams that carry out quality inspection of new banknotes. This role will enhance your creative and strategic thinking, develop stakeholder management skills, and contribute to key business projects: Provide a compliance and oversight role to banknote suppliers' Quality Management System (QMS) and support supplier quality assurance activities, including audits and quality reviews. Contribute to technical projects supporting the design, development and production of our current and future generations of banknotes. Support the ongoing supply of good quality banknotes that meet a robust technical specification. Assist in problem solving and continuous improvement activities. Number of direct reports: 0 Role Requirements: Minimum Criteria Quality professional (BSc or equivalent) with proven experience in working with an Advance Product Quality Planning (APQP) framework (or equivalent), and Quality Management Systems. Experience of applying FMEA, SPC, Control Plans, Process Flows and other associated quality tools to new product implementation and ongoing production. Proven stakeholder management skills, that demonstrate an ability to work as part of a cross functional team consisting of both internal and external stakeholders. Essential Criteria Experience of managing technical projects working within a project management or new product development framework. Providing governance to quality assurance or quality control procedures and methodologies (Quality Management System), to ensure the delivery of high-quality products and projects. Problem solving - Evidence of applying judgement and critical thinking to solving technical challenges in a production environment. Ability to gather, assess and communicate data critically. Interpersonal skills - Strong communication and diplomacy skills to persuade and influence up to and including senior levels and external audiences. Is detail-oriented, capable of working individually in an organised manner. Methodical and precise, able to utilise problem solving techniques to resolve challenges. Able to present technical information clearly and with authority to a non-technical audience. Desirable Criteria Functional knowledge - experience of commercial printing processes. Functional knowledge - experience in the field of banknotes and/or security documents. Green or Black Belt Accreditation (Six Sigma methodology) Experience of using advanced data analytics tools (e.g. Minitab, Excel, R, Python, Tableau, or Power BI). Experience in implementing the Production Part Approval Process (PPAP) methodology. This role will include occasional national and international travel opportunities that the applicant should be comfortable with; to attend conferences, working groups and visiting suppliers. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Given the operational nature of this role, for significant periods at key parts of development programmes this role may require attendance onsite for >50% of the time, up to 5 days a week during trials, production or key testing periods. Aligned with the nature of this role it will be based primarily at our printworks in Loughton (Debden), Essex. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. This role offers a salary of circa £54,080- £60,000. In addition, we also offer a comprehensive benefits package as detailed below: Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice . The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case-by-case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage . click apply for full job details
Jul 19, 2025
Full time
APQP Quality Engineer Debden, United Kingdom Notes Operations, Banking Directorate The Notes Operations Division - part of Banking Directorate - fulfils the Bank's obligations as the sole issuer of banknotes in England and Wales. Operational staff are based in Essex at our cash centre with other roles based in London at its Threadneedle Street offices. We rely on expertise in fields as diverse as economic and quantitative modelling, risk analysis, operations, sustainability and science. In fulfilling our role to maintain confidence in our currency, it is important that we ensure: The right note - the public has access to genuine, high-quality banknotes of a range of denominations. The right place - a well-run cash industry exists to supply banknotes efficiently across the country. The right time - the Note Circulation Scheme ensures peaks in public banknote demand e.g. Christmas are met consistently. We also fulfil a statutory responsibility to ensure public confidence in banknotes issued by Scottish and Northern Ireland banks. The Banknote Supply Management (BSM) team is the commercial and compliance hub of the Notes Directorate. Through robust and effective contract management, compliance, oversight, and robust governance, it is responsible for overseeing Notes' external suppliers and managing their impact on the Directorate's objectives. The BSM team take responsibility for ensuring the production of both existing and new design banknotes meet the Bank's quality and technical standards and work closely with both the banknote suppliers and the Bank's internal technical and operational teams. Job Description This is an exciting technical role for a manufacturing production specialist to make a real impact within the BSM team, wider Bank and supply chain. This role provides external facing quality support for the banknote suppliers, ensuring the Bank receives banknotes to the required quality and technical standards. As part of the BSM team, you will be a key contributor on technical projects as part of the development and production of innovative next generation security features and banknote designs, utilising the Advanced Product Quality Planning (APQP) processes. As a manufacturing specialist you will also provide technical support for the operational teams that carry out quality inspection of new banknotes. This role will enhance your creative and strategic thinking, develop stakeholder management skills, and contribute to key business projects: Provide a compliance and oversight role to banknote suppliers' Quality Management System (QMS) and support supplier quality assurance activities, including audits and quality reviews. Contribute to technical projects supporting the design, development and production of our current and future generations of banknotes. Support the ongoing supply of good quality banknotes that meet a robust technical specification. Assist in problem solving and continuous improvement activities. Number of direct reports: 0 Role Requirements: Minimum Criteria Quality professional (BSc or equivalent) with proven experience in working with an Advance Product Quality Planning (APQP) framework (or equivalent), and Quality Management Systems. Experience of applying FMEA, SPC, Control Plans, Process Flows and other associated quality tools to new product implementation and ongoing production. Proven stakeholder management skills, that demonstrate an ability to work as part of a cross functional team consisting of both internal and external stakeholders. Essential Criteria Experience of managing technical projects working within a project management or new product development framework. Providing governance to quality assurance or quality control procedures and methodologies (Quality Management System), to ensure the delivery of high-quality products and projects. Problem solving - Evidence of applying judgement and critical thinking to solving technical challenges in a production environment. Ability to gather, assess and communicate data critically. Interpersonal skills - Strong communication and diplomacy skills to persuade and influence up to and including senior levels and external audiences. Is detail-oriented, capable of working individually in an organised manner. Methodical and precise, able to utilise problem solving techniques to resolve challenges. Able to present technical information clearly and with authority to a non-technical audience. Desirable Criteria Functional knowledge - experience of commercial printing processes. Functional knowledge - experience in the field of banknotes and/or security documents. Green or Black Belt Accreditation (Six Sigma methodology) Experience of using advanced data analytics tools (e.g. Minitab, Excel, R, Python, Tableau, or Power BI). Experience in implementing the Production Part Approval Process (PPAP) methodology. This role will include occasional national and international travel opportunities that the applicant should be comfortable with; to attend conferences, working groups and visiting suppliers. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Given the operational nature of this role, for significant periods at key parts of development programmes this role may require attendance onsite for >50% of the time, up to 5 days a week during trials, production or key testing periods. Aligned with the nature of this role it will be based primarily at our printworks in Loughton (Debden), Essex. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. This role offers a salary of circa £54,080- £60,000. In addition, we also offer a comprehensive benefits package as detailed below: Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice . The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case-by-case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage . click apply for full job details
Forvis Mazars
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director
Forvis Mazars City, London
Forvis Mazars' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile . click apply for full job details
Jul 19, 2025
Full time
Forvis Mazars' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile . click apply for full job details
Boston Consulting Group
Global Procurement Sourcing & Vendor Senior Manager
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a Senior Sourcing & Vendor Manager who will be responsible for leading category and vendor management capabilities supporting the IT and Digital Products functions at BCG. This new role will sit within our Procurement organization but be fully dedicated to supporting the IT Platform Engineering organization. The role will be accountable for driving a long-term category strategy, navigating over 300 vendors and ensuring strong alignment with delivery leadership. This role will work collaboratively with the IT VMO and other functions across the vendor lifecycle. Given the scale of spend and complexity across teams, the role's breadth will span category management, strategic sourcing, renewals, vendor consolidation, supporting vendor management programs, and proactive commercial management to unlock significant cost savings and operational efficiency. Role Responsibilities In support of IT and Digital Products leadership, captures, centralizes and consolidates resource forecasts, project demand and roadmap plans into vendor requirements, uses expertise in the development of category plans, sourcing plans and sourcing approaches. Partners directly with Platform Engineering delivery leadership and broader IT/Digital Product leadership to drive sourcing strategies that improve vendor management governance, strengthen process, improve delivery models, reduce risk, and drive vendor performance. Ensures that strategic sourcing and negotiation plans are established including target outcomes, timelines and milestones. Ensures execution of sourcing, negotiations and contracting against these plans, either through direct lead responsibility or partnership with other IT Sourcing Managers. Partners with teams, facilitates planning, advises on trade-offs, and helps resolve priorities Establish strong relationships with new and existing suppliers across negotiating, contracting and onboarding of new agreements and suppliers. Supports the maintenance of relationships between strategic vendors and internal resources, including IT stakeholders and executive leadership. Develops strategies for supplier engagement. Supports and maintains visibility of the end-to-end category lifecycle within Platform Engineering, from demand shaping to performance management, driving consistency and reducing administrative overhead for delivery teams. In collaboration with the IT VMO and IT leadership, identify risks associated with key vendors. Responsible for leading budgeting and financial analysis initiatives in collaboration with IT Finance, optimizing vendor investments, and ensuring value realization. As required, provide support into the Quarterly Business Reviews with key suppliers. Presents vendor insights to IT and business leadership and the IT VMO to help in the shaping vendor management decisions with data-backed narratives Evaluate existing processes and continually formulate/refine guidelines including, sourcing supplier engagement and contracting practices Leads or contributes to cross-functional initiatives that enhance IT capabilities, process effectiveness, or functional alignment, adapting to emerging needs across IT and Digital Products What You'll Bring 7+ years of experience in strategic sourcing, procurement, or vendor management, ideally in a high-growth, technology-driven environment Seasoned leader with a track record of driving innovation in category and vendor strategy. Deep experience with IT supplier ecosystems and a variety of contracting models (staff augmentation, managed services, outsourcing, etc.) Experienced negotiator adept at securing favorable terms and fostering mutually beneficial vendor relationships Exceptional communication, stakeholder engagement, and presentation skills; highly proficient in Excel, PowerPoint, and related business tools Strong project management skills to deliver category and vendor management projects on time and on value Highly self-directed and comfortable navigating ambiguity in a fast-paced, team-oriented environment; thrives in a hands-on, execution-focused role Ability to navigate through a global framework, handle conflicting priorities and goals Working knowledge of vendor management platforms and tools helpful Bachelor's degree from an accredited university preferably in Procurement, Business Administration or related field. MBA/advanced technical degree preferred Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 19, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a Senior Sourcing & Vendor Manager who will be responsible for leading category and vendor management capabilities supporting the IT and Digital Products functions at BCG. This new role will sit within our Procurement organization but be fully dedicated to supporting the IT Platform Engineering organization. The role will be accountable for driving a long-term category strategy, navigating over 300 vendors and ensuring strong alignment with delivery leadership. This role will work collaboratively with the IT VMO and other functions across the vendor lifecycle. Given the scale of spend and complexity across teams, the role's breadth will span category management, strategic sourcing, renewals, vendor consolidation, supporting vendor management programs, and proactive commercial management to unlock significant cost savings and operational efficiency. Role Responsibilities In support of IT and Digital Products leadership, captures, centralizes and consolidates resource forecasts, project demand and roadmap plans into vendor requirements, uses expertise in the development of category plans, sourcing plans and sourcing approaches. Partners directly with Platform Engineering delivery leadership and broader IT/Digital Product leadership to drive sourcing strategies that improve vendor management governance, strengthen process, improve delivery models, reduce risk, and drive vendor performance. Ensures that strategic sourcing and negotiation plans are established including target outcomes, timelines and milestones. Ensures execution of sourcing, negotiations and contracting against these plans, either through direct lead responsibility or partnership with other IT Sourcing Managers. Partners with teams, facilitates planning, advises on trade-offs, and helps resolve priorities Establish strong relationships with new and existing suppliers across negotiating, contracting and onboarding of new agreements and suppliers. Supports the maintenance of relationships between strategic vendors and internal resources, including IT stakeholders and executive leadership. Develops strategies for supplier engagement. Supports and maintains visibility of the end-to-end category lifecycle within Platform Engineering, from demand shaping to performance management, driving consistency and reducing administrative overhead for delivery teams. In collaboration with the IT VMO and IT leadership, identify risks associated with key vendors. Responsible for leading budgeting and financial analysis initiatives in collaboration with IT Finance, optimizing vendor investments, and ensuring value realization. As required, provide support into the Quarterly Business Reviews with key suppliers. Presents vendor insights to IT and business leadership and the IT VMO to help in the shaping vendor management decisions with data-backed narratives Evaluate existing processes and continually formulate/refine guidelines including, sourcing supplier engagement and contracting practices Leads or contributes to cross-functional initiatives that enhance IT capabilities, process effectiveness, or functional alignment, adapting to emerging needs across IT and Digital Products What You'll Bring 7+ years of experience in strategic sourcing, procurement, or vendor management, ideally in a high-growth, technology-driven environment Seasoned leader with a track record of driving innovation in category and vendor strategy. Deep experience with IT supplier ecosystems and a variety of contracting models (staff augmentation, managed services, outsourcing, etc.) Experienced negotiator adept at securing favorable terms and fostering mutually beneficial vendor relationships Exceptional communication, stakeholder engagement, and presentation skills; highly proficient in Excel, PowerPoint, and related business tools Strong project management skills to deliver category and vendor management projects on time and on value Highly self-directed and comfortable navigating ambiguity in a fast-paced, team-oriented environment; thrives in a hands-on, execution-focused role Ability to navigate through a global framework, handle conflicting priorities and goals Working knowledge of vendor management platforms and tools helpful Bachelor's degree from an accredited university preferably in Procurement, Business Administration or related field. MBA/advanced technical degree preferred Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Senior Retail Manager
TUI Cruises GmbH King's Lynn, Norfolk
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Senior Retail Manager at our Kings Lynn store, you'll lead a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings. ABOUT OUR OFFER TUI offers more than just a competitive salary Be rewarded for exceeding your targets with our commission and discretionary bonus schemes Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings Support and develop your team to be proactive in resolving questions or complaints. If things go off track, you'll be confident to step in and take ownership Drive footfall and customer retention through strategic thinking to spot opportunities with a clear commercial plan to grow our business As technology advances so does TUI, you'll work with a variety of systems empowering you to exceed performance goals and enhance our customers' digital journey Effectively inspire your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets' Recruit and retain talent maintaining high levels of engagement and low levels of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator with a strong drive to achieve goals and sales targets Experienced at prioritising multiple tasks in a fast-paced environment and bounce back from challenges Able to embrace change easily and adapt quickly to new ways of working Fair and inclusive management style who recognises people are our most valued asset Skilled mentor who communicates effectively, leads and develops your team and retains talent Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Jul 19, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Senior Retail Manager at our Kings Lynn store, you'll lead a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings. ABOUT OUR OFFER TUI offers more than just a competitive salary Be rewarded for exceeding your targets with our commission and discretionary bonus schemes Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings Support and develop your team to be proactive in resolving questions or complaints. If things go off track, you'll be confident to step in and take ownership Drive footfall and customer retention through strategic thinking to spot opportunities with a clear commercial plan to grow our business As technology advances so does TUI, you'll work with a variety of systems empowering you to exceed performance goals and enhance our customers' digital journey Effectively inspire your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets' Recruit and retain talent maintaining high levels of engagement and low levels of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator with a strong drive to achieve goals and sales targets Experienced at prioritising multiple tasks in a fast-paced environment and bounce back from challenges Able to embrace change easily and adapt quickly to new ways of working Fair and inclusive management style who recognises people are our most valued asset Skilled mentor who communicates effectively, leads and develops your team and retains talent Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Marketing Manager, Loyalty Messaging Strategy
Expedia, Inc.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team This role sits in Expedia Group's Traveler Engagement and Loyalty (TEaL) team and reports to the Senior Manager, TEaL Messaging Strategy. As a member of the Insight and Messaging team you will play an integral role in driving the messaging strategy across segment teams (CRM) and loyalty, including One Key. You will work in a truly customer-focused organization and bring creativity and critical thinking to our communications across Expedia, and Vrbo. In this role you will: Build messaging strategies for TEaL- owned initiatives, including (but not limited to) loyalty programs, benefits, and offers Create marketing claims for use throughout communications. Working with analytics, develop compelling new claims that resonate with travelers and optimize our existing claims Develop improved processes to embed our messaging and claims throughout the business to drive consistency and add value to our communications Use traveler insights to identify opportunities to improve program awareness, comprehension, and appeal, removing traveler pain points Work with internal teams to ensure messaging updates are implemented throughout existing communications, including on-site and in CRM Ensure consistency of messaging across all channels, including on-site, CRM, brand, PR, and social Be a key point of contact for other teams across the business on loyalty messaging (e.g., creative briefs, on-site, CRM campaigns), running messaging surgeries and providing timely input to campaigns Conduct frequent analyses of competitor programs, looking for insights around messaging and claims and identifying further opportunities to reinforce our value propositions Experience & Qualifications: 5+ years of experience in marketing strategy, product marketing, brand marketing, loyalty marketing, or internal/external communications A strong communicator who can simplify and communicate complex concepts concisely and clearly Excellent project and stakeholder management skills with the ability to effectively influence senior executives and drive delivery through a cross-functional team A high level of attention to detail and strong copywriting skills A proactive self-starter who can convert insights into tangible actions that deliver a significant impact on the business A critical thinker with experience in structuring customer and business problems and solutions to address them Confident in tackling unstructured problems and finding quick-win solutions A passion for customer insights and understanding what makes people tick, with an interest in loyalty schemes and good knowledge of best practices across industries High-energy, creative, and motivated, with strong collaboration and teamwork skills Highly organized and flexible in response to changing needs and priorities Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Jul 19, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team This role sits in Expedia Group's Traveler Engagement and Loyalty (TEaL) team and reports to the Senior Manager, TEaL Messaging Strategy. As a member of the Insight and Messaging team you will play an integral role in driving the messaging strategy across segment teams (CRM) and loyalty, including One Key. You will work in a truly customer-focused organization and bring creativity and critical thinking to our communications across Expedia, and Vrbo. In this role you will: Build messaging strategies for TEaL- owned initiatives, including (but not limited to) loyalty programs, benefits, and offers Create marketing claims for use throughout communications. Working with analytics, develop compelling new claims that resonate with travelers and optimize our existing claims Develop improved processes to embed our messaging and claims throughout the business to drive consistency and add value to our communications Use traveler insights to identify opportunities to improve program awareness, comprehension, and appeal, removing traveler pain points Work with internal teams to ensure messaging updates are implemented throughout existing communications, including on-site and in CRM Ensure consistency of messaging across all channels, including on-site, CRM, brand, PR, and social Be a key point of contact for other teams across the business on loyalty messaging (e.g., creative briefs, on-site, CRM campaigns), running messaging surgeries and providing timely input to campaigns Conduct frequent analyses of competitor programs, looking for insights around messaging and claims and identifying further opportunities to reinforce our value propositions Experience & Qualifications: 5+ years of experience in marketing strategy, product marketing, brand marketing, loyalty marketing, or internal/external communications A strong communicator who can simplify and communicate complex concepts concisely and clearly Excellent project and stakeholder management skills with the ability to effectively influence senior executives and drive delivery through a cross-functional team A high level of attention to detail and strong copywriting skills A proactive self-starter who can convert insights into tangible actions that deliver a significant impact on the business A critical thinker with experience in structuring customer and business problems and solutions to address them Confident in tackling unstructured problems and finding quick-win solutions A passion for customer insights and understanding what makes people tick, with an interest in loyalty schemes and good knowledge of best practices across industries High-energy, creative, and motivated, with strong collaboration and teamwork skills Highly organized and flexible in response to changing needs and priorities Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
rise technical recruitment
Sales / Account Manager (Engineering)
rise technical recruitment City, Leeds
Sales / Account Manager (Engineering) 40,000 - 45,000 + Company Car + Bonus + Full Industry Training + Clear Scope Of Progression + Private Healthcare + Holiday Purchase Scheme + Free Parking Office Based Role - Commutable From Leeds, Bradford, Huddersfield, Wakefield Or Anywhere Nearby Are you a Sales Manager, Technical Sales Person, Account Manager, Business Development Manager,Technical Sales Engineer or similar who also has knowledge of Engineering, who is looking for the next step in their career to join a family run business, in an autonomous role that offers full industry training, alongside bonuses? On offer is a days based, Monday - Friday role that offers a clear scope of progression to senior management roles, in addition to having a great work-life balance and all the resources for you to further develop your skills, with the aim of you to become a go-to technical expert in your field. This well-established, family run company have amassed an extensive reputation for their products within their industry. They have built up a fantastic reputation for the work they do and how they treat their staff. They are an Engineering company. This role would suit someone with good sales / account management experience, that is looking for the next step in their career, who is also looking to work for a family-run business, in a role that offers full autonomy, bonuses and a company vehicle. The Role: Building relationships: Build and maintain strong relationships with key existing customers Providing support: Resolving any issues and providing solutions to key account customers in a timely manner Deliver high-level service, and identify upsell opportunities The Candidate: Account management, sales, business development or similar background Good customer service skills Knowledge of engineering UK driving license
Jul 19, 2025
Full time
Sales / Account Manager (Engineering) 40,000 - 45,000 + Company Car + Bonus + Full Industry Training + Clear Scope Of Progression + Private Healthcare + Holiday Purchase Scheme + Free Parking Office Based Role - Commutable From Leeds, Bradford, Huddersfield, Wakefield Or Anywhere Nearby Are you a Sales Manager, Technical Sales Person, Account Manager, Business Development Manager,Technical Sales Engineer or similar who also has knowledge of Engineering, who is looking for the next step in their career to join a family run business, in an autonomous role that offers full industry training, alongside bonuses? On offer is a days based, Monday - Friday role that offers a clear scope of progression to senior management roles, in addition to having a great work-life balance and all the resources for you to further develop your skills, with the aim of you to become a go-to technical expert in your field. This well-established, family run company have amassed an extensive reputation for their products within their industry. They have built up a fantastic reputation for the work they do and how they treat their staff. They are an Engineering company. This role would suit someone with good sales / account management experience, that is looking for the next step in their career, who is also looking to work for a family-run business, in a role that offers full autonomy, bonuses and a company vehicle. The Role: Building relationships: Build and maintain strong relationships with key existing customers Providing support: Resolving any issues and providing solutions to key account customers in a timely manner Deliver high-level service, and identify upsell opportunities The Candidate: Account management, sales, business development or similar background Good customer service skills Knowledge of engineering UK driving license
Mana Resourcing Ltd
Senior Internal Sales
Mana Resourcing Ltd Bourne, Lincolnshire
JOB TITLE: Senior Internal Sales The COMPANY Our client is the UK's acknowledged leaders in the design, manufacture and installation of industrial surface preparation and finishing machinery. Established for 40 years they are the trusted name throughout the metal preparation industry, their bespoke equipment is used in a range of sectors including marine, aerospace, alternative energy, automotive, civils and offshore. They have earned a deserved reputation for the quality of both their products and, importantly, service. The ROLE Due to an ever increasing orderbook my Client now requires a Senior Internal Sales person to join their team. Working as part of a close knit team taking pride in this vital and valued role within the organisation you will be responsible for; Proactively calling the existing account base Setting a positive example for junior staff members Account management CRM system, running/monitoring daily reports etc. The CANDIDATE Our client is looking for an Internal Sales person/Account Manager who is a team player with a strong work ethic and takes pride in doing a job well. The right Internal Account Manager candidate will possess; Experience with a CRM system Proven record in sales A technical bent Good IT skills Excellent interpersonal skills Take pride in doing a job well LOCATION: North Cambridgeshire/South Lincolnshire This role is commutable from: Peterborough Bourne Stamford Spalding Baston Glinton Werrington Morton Crowland Maxey Deeping St Nicholas Helpston Maxey Market Deeping Deeping St James ALTERNATIVE JOB TITLES: Senior Sales Support, Senior Sales, Internal Sales, Senior Internal Sales, Internal Sales Supervisor, Account Manager, Aftermarket Sales, CRM Manager, Technical Sales Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Jul 19, 2025
Full time
JOB TITLE: Senior Internal Sales The COMPANY Our client is the UK's acknowledged leaders in the design, manufacture and installation of industrial surface preparation and finishing machinery. Established for 40 years they are the trusted name throughout the metal preparation industry, their bespoke equipment is used in a range of sectors including marine, aerospace, alternative energy, automotive, civils and offshore. They have earned a deserved reputation for the quality of both their products and, importantly, service. The ROLE Due to an ever increasing orderbook my Client now requires a Senior Internal Sales person to join their team. Working as part of a close knit team taking pride in this vital and valued role within the organisation you will be responsible for; Proactively calling the existing account base Setting a positive example for junior staff members Account management CRM system, running/monitoring daily reports etc. The CANDIDATE Our client is looking for an Internal Sales person/Account Manager who is a team player with a strong work ethic and takes pride in doing a job well. The right Internal Account Manager candidate will possess; Experience with a CRM system Proven record in sales A technical bent Good IT skills Excellent interpersonal skills Take pride in doing a job well LOCATION: North Cambridgeshire/South Lincolnshire This role is commutable from: Peterborough Bourne Stamford Spalding Baston Glinton Werrington Morton Crowland Maxey Deeping St Nicholas Helpston Maxey Market Deeping Deeping St James ALTERNATIVE JOB TITLES: Senior Sales Support, Senior Sales, Internal Sales, Senior Internal Sales, Internal Sales Supervisor, Account Manager, Aftermarket Sales, CRM Manager, Technical Sales Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Customer Service Administrator
Talan Group
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy,y and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience,which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv, no two days are the same, but we believe in a flexible approach to working, which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme, and more. Job Description The Role The role sits within the Gemserv Future Markets function, and as part of the Stakeholder Engagement team, you will be involved in the continued delivery of excellent customer service across a number of the energy codes that Gemserv provides code administration and governance services to. Within the role of Customer Service Administrator, your day-to-day role will focus on providing support to the Service Desk. The Service Deskis an essential and successful function of the Stakeholder Engagement Team. It is a primary contact route for all Users of the Energy codes we support and is responsible for effectively managing stakeholder expectations and providing a first-contact query resolution. Our Service Desk responds to first-line enquiries from a wider range of stakeholders via online forms, real-time messaging, emails, and telephone. AsCustomer Service Administrator, you will work with our Service Desk Manager and the wider Stakeholder Engagement team and will be responsible for the day-to-day management of enquiries into the service desk, ensuring we offer exceptional customer service, comply with all Service Level Agreements (SLAs), and maintain our CRM database where required. The service desk is also responsible for playing their part in identifying and pursuing service improvement initiatives, managing compliments and complaints, and identifying content for our REC Portal. As part of the wider Stakeholder Engagement team, you will also be requested to provide support for other stakeholder engagement activities. Alongside the delivery of the day-to-day service, the Customer Service Administrator will collaborate with all code manager teams to ensure we continue our cross-code learning and deliver as one team. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Leadin responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Empower and work with second-line teams to set clear expectations, reinforcing SLA awareness while proactively addressing key areas for swift resolution of enquiries. Recognize patterns in enquiries, facilitate discussions to initiate change, develop FAQs, and update knowledge resources for greater clarity. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk.Take ownership of CRM-related issues or errors, coordinate with our system provider to resolve them, and test and implement solutions as needed Take ownership of Stakeholder Engagement Month-End reports, delivering our monthly SLAs and valuable insights into the previous month. Lead on the GDCC and DECC weekly reporting, supporting our Stakeholder Engagement team when required Take responsibility for CRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Actively lead on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary plus an excellent benefits package Qualifications Requirements Good knowledge of the UK Energy Market, and a desire to learn more as the Energy Code landscape evolves Experience of working on a service desk either in a contact centre or office environment, taking ownership of enquiries through multiple channels Experience in delivering exceptional customer service Delivering to agreed performance indicators Experience in diagnosing issues, diagnosing potential paths to resolution, and leading or collaborating towards a resolution. Experience in collaborating with multiple stakeholders. Experience managing multiple tasks and or projects that coincide with each other Experience ofworking with digital CRM (e.g., Dynamics 365) is desired but not required. Required Skillset Excellent communication skills, both written and verbal, able to understand and articulate complex issues The ability to use Initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure A keen eye for detail and delivering to the highest standard of quality Passionate aboutdelivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do Being a team player, approachable, while working collaboratively towards a shared vision for the future Ability to manage time effectively The ability to use initiative, identify improvements for systems and processes, feedback and lead on as required Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Jul 19, 2025
Full time
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy,y and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience,which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv, no two days are the same, but we believe in a flexible approach to working, which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme, and more. Job Description The Role The role sits within the Gemserv Future Markets function, and as part of the Stakeholder Engagement team, you will be involved in the continued delivery of excellent customer service across a number of the energy codes that Gemserv provides code administration and governance services to. Within the role of Customer Service Administrator, your day-to-day role will focus on providing support to the Service Desk. The Service Deskis an essential and successful function of the Stakeholder Engagement Team. It is a primary contact route for all Users of the Energy codes we support and is responsible for effectively managing stakeholder expectations and providing a first-contact query resolution. Our Service Desk responds to first-line enquiries from a wider range of stakeholders via online forms, real-time messaging, emails, and telephone. AsCustomer Service Administrator, you will work with our Service Desk Manager and the wider Stakeholder Engagement team and will be responsible for the day-to-day management of enquiries into the service desk, ensuring we offer exceptional customer service, comply with all Service Level Agreements (SLAs), and maintain our CRM database where required. The service desk is also responsible for playing their part in identifying and pursuing service improvement initiatives, managing compliments and complaints, and identifying content for our REC Portal. As part of the wider Stakeholder Engagement team, you will also be requested to provide support for other stakeholder engagement activities. Alongside the delivery of the day-to-day service, the Customer Service Administrator will collaborate with all code manager teams to ensure we continue our cross-code learning and deliver as one team. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Leadin responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Empower and work with second-line teams to set clear expectations, reinforcing SLA awareness while proactively addressing key areas for swift resolution of enquiries. Recognize patterns in enquiries, facilitate discussions to initiate change, develop FAQs, and update knowledge resources for greater clarity. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk.Take ownership of CRM-related issues or errors, coordinate with our system provider to resolve them, and test and implement solutions as needed Take ownership of Stakeholder Engagement Month-End reports, delivering our monthly SLAs and valuable insights into the previous month. Lead on the GDCC and DECC weekly reporting, supporting our Stakeholder Engagement team when required Take responsibility for CRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Actively lead on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary plus an excellent benefits package Qualifications Requirements Good knowledge of the UK Energy Market, and a desire to learn more as the Energy Code landscape evolves Experience of working on a service desk either in a contact centre or office environment, taking ownership of enquiries through multiple channels Experience in delivering exceptional customer service Delivering to agreed performance indicators Experience in diagnosing issues, diagnosing potential paths to resolution, and leading or collaborating towards a resolution. Experience in collaborating with multiple stakeholders. Experience managing multiple tasks and or projects that coincide with each other Experience ofworking with digital CRM (e.g., Dynamics 365) is desired but not required. Required Skillset Excellent communication skills, both written and verbal, able to understand and articulate complex issues The ability to use Initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure A keen eye for detail and delivering to the highest standard of quality Passionate aboutdelivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do Being a team player, approachable, while working collaboratively towards a shared vision for the future Ability to manage time effectively The ability to use initiative, identify improvements for systems and processes, feedback and lead on as required Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Technical Account Manager
Snowflake, Inc
Where Data Does More. Join the Snowflake team. Technical Account Manager Snowflake's Account 360 team is expanding! We are looking for a Technical Account Manager to join our team. This role combines technical and commercial responsibilities. On the technical side, you will become the post-sales technical lead for your assigned customer's workloads running on Snowflake. You will also engage support and other cross-functional team members to expedite the resolution of customer issues, be proactive in educating customers post-production, and provide them with technical guidance. On the commercial side, you will work closely with the account team to drive growth for your assigned customer's use cases by engaging with stakeholders and developing actionable plans. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization. You possess a positive attitude and outlook and enjoy working with a high-performing, fast-paced team. You are results-oriented, leveraging data, metrics, and open feedback to make operational, tactical, and strategic decisions. As a Technical Account Manager, you will: Collaborate regularly with Sales Engineers and Solution Architects to identify strategies that enable customers to achieve their business goals and recommend these proactively to customers Develop a deep understanding of your assigned customer's environment, use cases, and challenges and provide expert technical advice post-production Develop, manage, and implement a strategy for efficient workload consumption Work with Snowflake Product and Engineering teams to access new product features, private previews, and platform upgrade requirements Act as the technical advisor for production workloads, often advising on multiple use cases within large, complex organizations Monitor incoming cases for assigned customers and interpret issues and potential business impact to provide contextual technical guidance to the support engineers to expedite issue resolution Utilize resources from Performance Engineering, Professional Services, Incident Management, and Support Engineering, while also engaging other specialized technical experts for tasks beyond your expertise Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships Our Ideal Technical Account Manager will have: B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience Hands-on experience with Python, SQL, or Scala 5+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role 3+ years of experience working with AWS, Azure, GCP, and/or a private cloud environment Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting Experience in one of the following industries: Retail/CG, Financial Services, Healthcare, Media & Advertising Hands-on experience in database management, data engineering, and data science Exposure to the partner ecosystem as it pertains to Snowflake solutions Skilled in resolving complex escalations with senior customer executives Excellent verbal, written, communication, and receptive listening skills High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients Excellent team player able to work with virtual and global cross-functional teams Nice to Have: Hands-on Snowflake experience is preferred Snowflake, AWS, GCP, or Azure Cloud Certification(s) a plus Snowflake SnowPro Core & Advanced Certification(s) preferred Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information:
Jul 19, 2025
Full time
Where Data Does More. Join the Snowflake team. Technical Account Manager Snowflake's Account 360 team is expanding! We are looking for a Technical Account Manager to join our team. This role combines technical and commercial responsibilities. On the technical side, you will become the post-sales technical lead for your assigned customer's workloads running on Snowflake. You will also engage support and other cross-functional team members to expedite the resolution of customer issues, be proactive in educating customers post-production, and provide them with technical guidance. On the commercial side, you will work closely with the account team to drive growth for your assigned customer's use cases by engaging with stakeholders and developing actionable plans. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization. You possess a positive attitude and outlook and enjoy working with a high-performing, fast-paced team. You are results-oriented, leveraging data, metrics, and open feedback to make operational, tactical, and strategic decisions. As a Technical Account Manager, you will: Collaborate regularly with Sales Engineers and Solution Architects to identify strategies that enable customers to achieve their business goals and recommend these proactively to customers Develop a deep understanding of your assigned customer's environment, use cases, and challenges and provide expert technical advice post-production Develop, manage, and implement a strategy for efficient workload consumption Work with Snowflake Product and Engineering teams to access new product features, private previews, and platform upgrade requirements Act as the technical advisor for production workloads, often advising on multiple use cases within large, complex organizations Monitor incoming cases for assigned customers and interpret issues and potential business impact to provide contextual technical guidance to the support engineers to expedite issue resolution Utilize resources from Performance Engineering, Professional Services, Incident Management, and Support Engineering, while also engaging other specialized technical experts for tasks beyond your expertise Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships Our Ideal Technical Account Manager will have: B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience Hands-on experience with Python, SQL, or Scala 5+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role 3+ years of experience working with AWS, Azure, GCP, and/or a private cloud environment Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting Experience in one of the following industries: Retail/CG, Financial Services, Healthcare, Media & Advertising Hands-on experience in database management, data engineering, and data science Exposure to the partner ecosystem as it pertains to Snowflake solutions Skilled in resolving complex escalations with senior customer executives Excellent verbal, written, communication, and receptive listening skills High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients Excellent team player able to work with virtual and global cross-functional teams Nice to Have: Hands-on Snowflake experience is preferred Snowflake, AWS, GCP, or Azure Cloud Certification(s) a plus Snowflake SnowPro Core & Advanced Certification(s) preferred Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information:
Amazon
Senior Product Manager, Amazon Freight Partners
Amazon Sheffield, Yorkshire
Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and long-term growth potential. The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment. This is a 12-month fixed term contract We are looking for a Senior Product Manager to help us continuously improve and optimize our Operational performance, generating efficiencies through metrics and tech. You will work cross functionally to gain a global vision on how we operate today and how we can improve the way we operate, leveraging on data and existing or new technology products, innovating and detecting synergies and ways AFP can benefit from solutions already existing within other organizations and partners. You will also have an overview on existing metrics, aligning and enabling one source of information, establishing proper governance mechanisms and deep dives to understand major influencing factors. This role offers an opportunity to make business-critical decisions that will operational performance, to transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business. You will work in a cross functional environment with Operations, Program Development, Global Tech, Finance, Legal, Marketing, Operations, Carrier management, Network planning teams, and other organizations within Surface Transportations, to develop initiatives that will step change the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities As Sr. Product Manager you will: •Design, implement and monitor metrics to track the progress and growth of our operations and programs, and to highlight issues on a timely basis, with proper governance mechanisms. •Align and collaborate internally and cross organization, to enable one source of information, performing in depth analysis where needed to understand major influencing factors. •Develop in depth understanding of tools, data, products and teams, working on ambiguous and complex problems involving tech and business performance, innovating and leveraging existing tech products and solutions, to improve overall efficiency. •Gain global domain expertise and assess on the technology roadmap needed working closely with our tech partners and cross functionally within AFP, detecting common pain points, synergies across the org and value adding initiatives. •Leverage data to drive decision-making, analyzing feedback and results to improve transparency on what our key input metrics are. About the team Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and long-term growth potential. The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment. This is a 12-month fixed term contract We are looking for a Senior Product Manager to help us continuously improve and optimize our Operational performance, generating efficiencies through metrics and tech. You will work cross functionally to gain a global vision on how we operate today and how we can improve the way we operate, leveraging on data and existing or new technology products, innovating and detecting synergies and ways AFP can benefit from solutions already existing within other organizations and partners. You will also have an overview on existing metrics, aligning and enabling one source of information, establishing proper governance mechanisms and deep dives to understand major influencing factors. This role offers an opportunity to make business-critical decisions that will operational performance, to transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business. You will work in a cross functional environment with Operations, Program Development, Global Tech, Finance, Legal, Marketing, Operations, Carrier management, Network planning teams, and other organizations within Surface Transportations, to develop initiatives that will step change the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale. Key job responsibilities As Sr. Product Manager you will: •Design, implement and monitor metrics to track the progress and growth of our operations and programs, and to highlight issues on a timely basis, with proper governance mechanisms. •Align and collaborate internally and cross organization, to enable one source of information, performing in depth analysis where needed to understand major influencing factors. •Develop in depth understanding of tools, data, products and teams, working on ambiguous and complex problems involving tech and business performance, innovating and leveraging existing tech products and solutions, to improve overall efficiency. •Gain global domain expertise and assess on the technology roadmap needed working closely with our tech partners and cross functionally within AFP, detecting common pain points, synergies across the org and value adding initiatives. •Leverage data to drive decision-making, analyzing feedback and results to improve transparency on what our key input metrics are. About the team Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
GORDON YATES
Head of Membership Experience
GORDON YATES
Job Title: Head of Membership Experience Location: Full-time - Hybrid - London based Office (3 days per week in office, 2 days WFH) Benefits: Competitive salary, excellent benefits package Salary: £55,000 - £65,000 per annum (dependent on experience) Contract: Permanent, Full-time Are you passionate about designing exceptional membership experiences? Our client, a leading organisation in Central London, is looking for a strategic and hands-on Head of Membership Experience to lead the transformation of their member journey. This is an exciting opportunity to shape and deliver a seamless, end-to-end experience for members, driving engagement, retention, and long-term loyalty. Key Responsibilities: Lead Member Experience Design : Oversee the creation of user-cantered membership products and services, ensuring they meet the needs of members and deliver world-class experiences. Strategy & Vision : Develop the long-term strategy for membership experience, working closely with internal teams to align on goals and objectives. Lifecycle & Communications : Own the full lifecycle communication strategy for members, from onboarding to renewal, ensuring engagement and retention at every stage. Community Management : Lead a team of Managers to ensure outstanding experiences for core member groups, including global members and micro-communities. Data-Driven Decision Making : Use qualitative and quantitative insights to drive continuous improvement in member experience, conversion, and retention. What We're Looking For: Experience in Membership or Customer-Focused Organisations : Proven track record in designing scalable, user-cantered membership experiences in organisations of 10K+ members. Service & Experience Design Expertise : Strong knowledge of user research, journey mapping, prototyping, and digital engagement. Leadership : Experience managing and motivating cross-functional teams and influencing senior stakeholders. Analytical Mindset : Ability to use data to uncover pain points, measure success, and drive improvements. Excellent Communicator : Strong written and verbal communication skills with the ability to translate complex ideas to diverse audiences. Why Our Client? Join a forward-thinking organisation committed to fostering a vibrant, engaged community of members. Our client offers a supportive and inclusive environment with a competitive salary and a comprehensive benefits package. If you're ready to lead the charge in transforming the membership experience, apply today! Apply today or get in touch for a confidential conversation.
Jul 19, 2025
Full time
Job Title: Head of Membership Experience Location: Full-time - Hybrid - London based Office (3 days per week in office, 2 days WFH) Benefits: Competitive salary, excellent benefits package Salary: £55,000 - £65,000 per annum (dependent on experience) Contract: Permanent, Full-time Are you passionate about designing exceptional membership experiences? Our client, a leading organisation in Central London, is looking for a strategic and hands-on Head of Membership Experience to lead the transformation of their member journey. This is an exciting opportunity to shape and deliver a seamless, end-to-end experience for members, driving engagement, retention, and long-term loyalty. Key Responsibilities: Lead Member Experience Design : Oversee the creation of user-cantered membership products and services, ensuring they meet the needs of members and deliver world-class experiences. Strategy & Vision : Develop the long-term strategy for membership experience, working closely with internal teams to align on goals and objectives. Lifecycle & Communications : Own the full lifecycle communication strategy for members, from onboarding to renewal, ensuring engagement and retention at every stage. Community Management : Lead a team of Managers to ensure outstanding experiences for core member groups, including global members and micro-communities. Data-Driven Decision Making : Use qualitative and quantitative insights to drive continuous improvement in member experience, conversion, and retention. What We're Looking For: Experience in Membership or Customer-Focused Organisations : Proven track record in designing scalable, user-cantered membership experiences in organisations of 10K+ members. Service & Experience Design Expertise : Strong knowledge of user research, journey mapping, prototyping, and digital engagement. Leadership : Experience managing and motivating cross-functional teams and influencing senior stakeholders. Analytical Mindset : Ability to use data to uncover pain points, measure success, and drive improvements. Excellent Communicator : Strong written and verbal communication skills with the ability to translate complex ideas to diverse audiences. Why Our Client? Join a forward-thinking organisation committed to fostering a vibrant, engaged community of members. Our client offers a supportive and inclusive environment with a competitive salary and a comprehensive benefits package. If you're ready to lead the charge in transforming the membership experience, apply today! Apply today or get in touch for a confidential conversation.
Lipton Media
Marketing Assistant
Lipton Media
Marketing Assistant £25,000 - £27,000 + Bonus + Excellent Benefits Hybrid London Leading membership association seeks a highly ambitious and talented Marketing Assistant to join their fast-growing team. Our client delivers world-leading series of events, alongside an active research and policy agenda aimed at driving meaningful change and innovation. Your Role Reporting to the Head of Events Marketing, the candidate will assist to deliver core elements of the events marketing and communications campaigns within budget whilst implementing new tactics to acquire new delegates and visitors to grow the events. The ideal candidate for this role will demonstrate good initiative, be a strong communicator and have the ability to work well in a fast-paced environment. Core responsibilities: Develop, manage and deliver the event's marketing campaign schedule on time and within budget Define and write campaign/ creative briefs based on the marketing plan Manage creative (on and offline assets) through all stages of design, proofing and production Communicate to, maintain and build client relations with key partners, sponsors and exhibitors Manage and select data for emails Assist planning and building the media schedule for trade press Analysis of entire marketing cycle - online and offline e.g. email campaigns, social media, etc. Manage and maintain event website with regular updates Help drive online traffic with web-related campaigns (SEO, SEM, Google ad words, PPC) Track and manage the social media campaign Copy write and create unique content across all marketing communications Write and produce e-shots, e-newsletters and all year round communications Follow up with all exhibitors, associations, and third parties' promotional activity Develop new initiatives to extend the reach of the show Brief and co-ordinate supplier agencies to initiate print production and delivery of marketing collateral. Your Profile: Solid understanding of the core member marketing disciplines and their implementation Sound knowledge of digital marketing technologies including HTML, CMS, analytics, tracking, PPC and social media Commercial acumen Fluent in spoken and written English Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jul 19, 2025
Full time
Marketing Assistant £25,000 - £27,000 + Bonus + Excellent Benefits Hybrid London Leading membership association seeks a highly ambitious and talented Marketing Assistant to join their fast-growing team. Our client delivers world-leading series of events, alongside an active research and policy agenda aimed at driving meaningful change and innovation. Your Role Reporting to the Head of Events Marketing, the candidate will assist to deliver core elements of the events marketing and communications campaigns within budget whilst implementing new tactics to acquire new delegates and visitors to grow the events. The ideal candidate for this role will demonstrate good initiative, be a strong communicator and have the ability to work well in a fast-paced environment. Core responsibilities: Develop, manage and deliver the event's marketing campaign schedule on time and within budget Define and write campaign/ creative briefs based on the marketing plan Manage creative (on and offline assets) through all stages of design, proofing and production Communicate to, maintain and build client relations with key partners, sponsors and exhibitors Manage and select data for emails Assist planning and building the media schedule for trade press Analysis of entire marketing cycle - online and offline e.g. email campaigns, social media, etc. Manage and maintain event website with regular updates Help drive online traffic with web-related campaigns (SEO, SEM, Google ad words, PPC) Track and manage the social media campaign Copy write and create unique content across all marketing communications Write and produce e-shots, e-newsletters and all year round communications Follow up with all exhibitors, associations, and third parties' promotional activity Develop new initiatives to extend the reach of the show Brief and co-ordinate supplier agencies to initiate print production and delivery of marketing collateral. Your Profile: Solid understanding of the core member marketing disciplines and their implementation Sound knowledge of digital marketing technologies including HTML, CMS, analytics, tracking, PPC and social media Commercial acumen Fluent in spoken and written English Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

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