BOS Innovations
At TrueLight, we specialize in advanced machine vision and intelligent inspection systems that help manufacturers improve quality, traceability, and performance. Our solutions combine industrial automation, robotics integration, and AI-driven inspection technologies to solve complex production challenges in demanding manufacturing environments. As we continue to grow, we are seeking a Senior Project Manager - Machine Vision & Automation to lead the successful delivery of technically advanced vision and automation programs. This is an opportunity to join a team focused on precision, innovation, and practical problem-solving in real-world industrial settings. Job Type: Full-Time Location: London, ON Wage: $55/hr. - $66/hr. About the Role As the Senior Project Manager - Machine Vision & Automation, you will lead complex vision-guided automation projects from contract award through final customer acceptance. Projects may include AI-based inspection systems, integrated robotics solutions, and advanced validation processes within manufacturing environments. You will coordinate cross-functional engineering teams, manage schedules and budgets, guide FAT and SAT activities, and maintain clear communication with customers throughout the project lifecycle. This role requires a technically grounded project leader who understands industrial automation environments and can confidently navigate both engineering discussions and commercial considerations. The successful candidate brings hands on experience delivering machine vision or automation systems and is comfortable managing scope changes, technical challenges, and customer expectations while maintaining structure and forward momentum. RESPONSIBILITIES Project Leadership & Delivery Manage full lifecycle delivery of machine vision and industrial automation projects from kickoff through FAT, SAT, and final handover. Develop and maintain project schedules, budgets, and risk management plans aligned with contractual milestones. Coordinate cross-functional teams including vision, robotics, controls, mechanical, and manufacturing resources. Customer & Commercial Management Serve as the primary point of contact for customers throughout project execution. Lead and support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) activities. Manage scope changes in collaboration with engineering and commercial teams, ensuring technical and financial impacts are clearly documented. Monitor project financial performance and proactively address risks to schedule, scope, or margin. Technical Coordination Work closely with vision, robotics, and controls engineers to understand system architecture, inspection logic, and integration requirements. Facilitate communication between technical teams and customers to ensure alignment on expectations and validation criteria. Support structured resolution of technical challenges that arise during integration and commissioning. Risk & Quality Management Identify and manage project risks throughout the lifecycle. Ensure quality, safety, and performance requirements are met prior to customer acceptance. Promote clear documentation and structured communication across project stakeholders. This description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. TrueLight welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Your interest in this opportunity is appreciated. Applicants must be eligible to work in Canada. Only those applicants selected for an interview will be contacted. About You As the Senior Project Manager - Machine Vision & Automation, you will lead complex vision-guided automation projects from contract award through final customer acceptance. Projects may include AI-based inspection systems, integrated robotics solutions, and advanced validation processes within manufacturing environments. You will coordinate cross-functional engineering teams, manage schedules and budgets, guide FAT and SAT activities, and maintain clear communication with customers throughout the project lifecycle. This role requires a technically grounded project leader who understands industrial automation environments and can confidently navigate both engineering discussions and commercial considerations. The successful candidate brings hands on experience delivering machine vision or automation systems and is comfortable managing scope changes, technical challenges, and customer expectations while maintaining structure and forward momentum. About BOS Innovations For over 25 years, BOS Innovations has delivered industrial automation solutions that address the complex challenges faced by manufacturers in automotive, mining, energy, defense, and general industries. Our collaborative approach and advanced technology pave the way for future advancements and profitability. Benefits Of Working At BOS Rewarding and Innovative Contribution to Society High-Performance, Forward-Thinking Team Mentorship and Leadership Programs Flexible Work Hours Competitive Salary Health Benefits Program (multiple extended health care plans to choose from) Annual Profit Sharing RRSP Employee/Employer Matching Program Referral Bonus Program Banked Hours Program Subsidized Lunch Program Staff appreciation lunches & Socials Bi-annual company events Career planning & goal setting Employee Recognition Programs Performance Appraisal Program BOS Promotional Clothing Employee Assistance Program Onsite Gym and Locker Rooms with showers Ping pong and foosball table in Cafeteria for lunches and breaks
At TrueLight, we specialize in advanced machine vision and intelligent inspection systems that help manufacturers improve quality, traceability, and performance. Our solutions combine industrial automation, robotics integration, and AI-driven inspection technologies to solve complex production challenges in demanding manufacturing environments. As we continue to grow, we are seeking a Senior Project Manager - Machine Vision & Automation to lead the successful delivery of technically advanced vision and automation programs. This is an opportunity to join a team focused on precision, innovation, and practical problem-solving in real-world industrial settings. Job Type: Full-Time Location: London, ON Wage: $55/hr. - $66/hr. About the Role As the Senior Project Manager - Machine Vision & Automation, you will lead complex vision-guided automation projects from contract award through final customer acceptance. Projects may include AI-based inspection systems, integrated robotics solutions, and advanced validation processes within manufacturing environments. You will coordinate cross-functional engineering teams, manage schedules and budgets, guide FAT and SAT activities, and maintain clear communication with customers throughout the project lifecycle. This role requires a technically grounded project leader who understands industrial automation environments and can confidently navigate both engineering discussions and commercial considerations. The successful candidate brings hands on experience delivering machine vision or automation systems and is comfortable managing scope changes, technical challenges, and customer expectations while maintaining structure and forward momentum. RESPONSIBILITIES Project Leadership & Delivery Manage full lifecycle delivery of machine vision and industrial automation projects from kickoff through FAT, SAT, and final handover. Develop and maintain project schedules, budgets, and risk management plans aligned with contractual milestones. Coordinate cross-functional teams including vision, robotics, controls, mechanical, and manufacturing resources. Customer & Commercial Management Serve as the primary point of contact for customers throughout project execution. Lead and support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) activities. Manage scope changes in collaboration with engineering and commercial teams, ensuring technical and financial impacts are clearly documented. Monitor project financial performance and proactively address risks to schedule, scope, or margin. Technical Coordination Work closely with vision, robotics, and controls engineers to understand system architecture, inspection logic, and integration requirements. Facilitate communication between technical teams and customers to ensure alignment on expectations and validation criteria. Support structured resolution of technical challenges that arise during integration and commissioning. Risk & Quality Management Identify and manage project risks throughout the lifecycle. Ensure quality, safety, and performance requirements are met prior to customer acceptance. Promote clear documentation and structured communication across project stakeholders. This description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. TrueLight welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Your interest in this opportunity is appreciated. Applicants must be eligible to work in Canada. Only those applicants selected for an interview will be contacted. About You As the Senior Project Manager - Machine Vision & Automation, you will lead complex vision-guided automation projects from contract award through final customer acceptance. Projects may include AI-based inspection systems, integrated robotics solutions, and advanced validation processes within manufacturing environments. You will coordinate cross-functional engineering teams, manage schedules and budgets, guide FAT and SAT activities, and maintain clear communication with customers throughout the project lifecycle. This role requires a technically grounded project leader who understands industrial automation environments and can confidently navigate both engineering discussions and commercial considerations. The successful candidate brings hands on experience delivering machine vision or automation systems and is comfortable managing scope changes, technical challenges, and customer expectations while maintaining structure and forward momentum. About BOS Innovations For over 25 years, BOS Innovations has delivered industrial automation solutions that address the complex challenges faced by manufacturers in automotive, mining, energy, defense, and general industries. Our collaborative approach and advanced technology pave the way for future advancements and profitability. Benefits Of Working At BOS Rewarding and Innovative Contribution to Society High-Performance, Forward-Thinking Team Mentorship and Leadership Programs Flexible Work Hours Competitive Salary Health Benefits Program (multiple extended health care plans to choose from) Annual Profit Sharing RRSP Employee/Employer Matching Program Referral Bonus Program Banked Hours Program Subsidized Lunch Program Staff appreciation lunches & Socials Bi-annual company events Career planning & goal setting Employee Recognition Programs Performance Appraisal Program BOS Promotional Clothing Employee Assistance Program Onsite Gym and Locker Rooms with showers Ping pong and foosball table in Cafeteria for lunches and breaks
NBBJ
The role at a glance: NBBJis currently seeking a Senior Endpoint Engineer to join the London office. The Endpoint Engineer will be responsible for establishing and maintaining the gold standard for endpoint devices across NBBJ's global operations. This includes designing secure, high-performing device configurations, implementing robust management practices with tools such as SCCM, JAMF, Intune, and Purview, while driving innovation through the strategic use of AI. Beyond core device and baseline management, this role supports and integrates a range of cloud based, user-facing platforms to ensure seamless, secure, and intuitive daily workflows. This role works hands on to ensure every device meets rigorous readiness criteria, proactively resolve technical challenges, and collaborate with teams to support new technologies and platforms. The ideal candidate understands how to balance security, user experience, and operational efficiency, communicates technical concepts clearly, and is instrumental in enabling seamless, secure, and innovative digital experiences for all users. In your new role, you will: Gold Device Standards Define and maintain device specifications by persona/studio use case (performance targets, firmware/driver standards) Coordinate with Asset & Licensing Specialist (ALS) for hardware alignment and lifecycle management Supporting and informing initiatives related to engineering the end user experience, ensuring that devices, cloud services, and security controls work together without friction Secure Baselines & Readiness Gate Author and version GPO/MDM baselines (BitLocker, Defender, firewall, device control, local rights, browser/Office hardening, Wi Fi/EAP, certificate chain) Define readiness gate criteria and automated acceptance checks for device handoff Managing and supporting firmwide cloud collaboration and storage tools such as Box, ShareFile, and other end user SaaS platforms Endpoint Integrations Engineer and maintain Autopilot/OOBE flows, enrollment status pages, update ring strategy, health/compliance connectors, and telemetry models for operations reporting Utilize AI tools to automate and enhance endpoint management, validation, and security workflows Map baselines to END controls, package CAB requests with risk notes, test plans, rollback/communication steps, and capture promotion evidence for audits Partnering with Collaboration, UX, and Security teams to design cohesive, user centered experiences across devices, applications, and services Incident & Problem Management Lead root cause analysis (RCA) for policy/baseline defects, update standards/readiness tests, and partner with Senior Desktop Engineer for safe redeployment Troubleshooting and optimizing workflows that span multiple cloud systems, ensuring reliability, access integrity, and user productivity Provide reference artifacts, publish diagrams/runbooks, and brief stakeholders on changes impacting device experience or training Own and version secure baselines and readiness gates mapped to END controls; route changes via CAB; monitor control health and coauthor control adoptions/exceptions with Cybersecurity What you will need to succeed: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience 5+ years in End User Computing or Endpoint Configuration Engineering Certifications: MD-102, SC-200, SC-400 or equivalents preferred Hands on experience with JAMF, Intune, and Purview (required) Experience with GPO, Autopilot/OOBE, update rings, compliance policies, certificate/802.1X/Wi Fi profiles Demonstrated ability to use AI tools to automate, validate, and improve endpoint workflows and security Excellent problem solving and communication skills Familiarity with automation tools and scripting (PowerShell, Python) Proven ability to manage projects and support cross functional initiatives Additional attributes to help you succeed: Experience with architecture/design firm environments Experience with MacOS, Microsoft Teams Rooms, Meta 3 VR headsets and other Android based devices in an enterprise environment Citrix (Virtual Apps/Desktops, Workspace) experience is a strong plus, especially in environments blending physical endpoints with virtualized workloads Security by design: builds secure defaults and proves them with telemetry Systems thinking: simplifies policy portfolios; designs for resilience & rollback Change stewardship: meticulous with CAB artifacts, evidence, and communications Partnership mindset: enables teams and stakeholders to run faster via clear, testable standards
The role at a glance: NBBJis currently seeking a Senior Endpoint Engineer to join the London office. The Endpoint Engineer will be responsible for establishing and maintaining the gold standard for endpoint devices across NBBJ's global operations. This includes designing secure, high-performing device configurations, implementing robust management practices with tools such as SCCM, JAMF, Intune, and Purview, while driving innovation through the strategic use of AI. Beyond core device and baseline management, this role supports and integrates a range of cloud based, user-facing platforms to ensure seamless, secure, and intuitive daily workflows. This role works hands on to ensure every device meets rigorous readiness criteria, proactively resolve technical challenges, and collaborate with teams to support new technologies and platforms. The ideal candidate understands how to balance security, user experience, and operational efficiency, communicates technical concepts clearly, and is instrumental in enabling seamless, secure, and innovative digital experiences for all users. In your new role, you will: Gold Device Standards Define and maintain device specifications by persona/studio use case (performance targets, firmware/driver standards) Coordinate with Asset & Licensing Specialist (ALS) for hardware alignment and lifecycle management Supporting and informing initiatives related to engineering the end user experience, ensuring that devices, cloud services, and security controls work together without friction Secure Baselines & Readiness Gate Author and version GPO/MDM baselines (BitLocker, Defender, firewall, device control, local rights, browser/Office hardening, Wi Fi/EAP, certificate chain) Define readiness gate criteria and automated acceptance checks for device handoff Managing and supporting firmwide cloud collaboration and storage tools such as Box, ShareFile, and other end user SaaS platforms Endpoint Integrations Engineer and maintain Autopilot/OOBE flows, enrollment status pages, update ring strategy, health/compliance connectors, and telemetry models for operations reporting Utilize AI tools to automate and enhance endpoint management, validation, and security workflows Map baselines to END controls, package CAB requests with risk notes, test plans, rollback/communication steps, and capture promotion evidence for audits Partnering with Collaboration, UX, and Security teams to design cohesive, user centered experiences across devices, applications, and services Incident & Problem Management Lead root cause analysis (RCA) for policy/baseline defects, update standards/readiness tests, and partner with Senior Desktop Engineer for safe redeployment Troubleshooting and optimizing workflows that span multiple cloud systems, ensuring reliability, access integrity, and user productivity Provide reference artifacts, publish diagrams/runbooks, and brief stakeholders on changes impacting device experience or training Own and version secure baselines and readiness gates mapped to END controls; route changes via CAB; monitor control health and coauthor control adoptions/exceptions with Cybersecurity What you will need to succeed: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience 5+ years in End User Computing or Endpoint Configuration Engineering Certifications: MD-102, SC-200, SC-400 or equivalents preferred Hands on experience with JAMF, Intune, and Purview (required) Experience with GPO, Autopilot/OOBE, update rings, compliance policies, certificate/802.1X/Wi Fi profiles Demonstrated ability to use AI tools to automate, validate, and improve endpoint workflows and security Excellent problem solving and communication skills Familiarity with automation tools and scripting (PowerShell, Python) Proven ability to manage projects and support cross functional initiatives Additional attributes to help you succeed: Experience with architecture/design firm environments Experience with MacOS, Microsoft Teams Rooms, Meta 3 VR headsets and other Android based devices in an enterprise environment Citrix (Virtual Apps/Desktops, Workspace) experience is a strong plus, especially in environments blending physical endpoints with virtualized workloads Security by design: builds secure defaults and proves them with telemetry Systems thinking: simplifies policy portfolios; designs for resilience & rollback Change stewardship: meticulous with CAB artifacts, evidence, and communications Partnership mindset: enables teams and stakeholders to run faster via clear, testable standards
Infinity
Manchester, Lancashire
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you
