Lead End-User Engineer - Permanent Staffordshire / Derbyshire / East Midlands - Hybrid £48,000 + Pension, Healthcare & Exceptional Benefits Are you ready to take ownership of a modern, fast-evolving end-user environment? Lead End-User Engineer / Technical Team Leader- Security, Governance in a Microsofte Ideal! With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding-and they're looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience. The Opportunity: As the Lead End-User Engineer, you'll be the technical authority for everything device, identity, and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience. You will champion modern management, set the direction for endpoint engineering, and act as the go-to escalation point for complex issues-while helping shape the organisation's future workplace strategy. What You'll Bring: Strong 2nd/3rd Line Engineering experience across Windows, macOS, Android, iOS, laptops, and remote devices. Hands-on expertise with Intune, Autopilot, JAMF, and MDM platforms. Proven ability in application packaging and deployment (Win32/MSIX, PKG, APK). Advanced troubleshooting across device, identity, and network layers. Excellent documentation, communication, and stakeholder engagement skills. What You'll Own (Key Deliverables): Engineering Leadership: Set and maintain engineering standards across all platforms. Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM. Lead application packaging and manage deployments across all device ecosystems. Ensure modern, secure, and consistent endpoint experiences for all users. Technical Authority: Act as the senior escalation point for 2nd & 3rd Line teams. Provide leadership during Major Incident scenarios. Security, Governance. Applications Packaging. Lead technical investigations, RCA, and long-term remediation initiatives. Your Core Mission (Key Objectives): Security, Compliance & Assurance: Govern and optimise device compliance policies and configuration profiles. Ensure secure, seamless device enrolment. Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks. Maintain audit-ready documentation for all builds and policy changes. Knowledge Sharing & Capability Building: Produce high-quality runbooks and documentation for 1st Line teams. Mentor and guide engineering colleagues to build a collaborative, proactive technical culture. Support onboarding and skill-development of new team members. Desirable Skills: Scripting/automation experience (PowerShell, Bash, etc.) Exposure to hybrid environments and modern provisioning. Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks. Ready to Take the Lead? Do you thrive on ownership, and want to shape a modern workplace at scale? Call Experis IT today on JBRP1_UKTJ
Mar 03, 2026
Full time
Lead End-User Engineer - Permanent Staffordshire / Derbyshire / East Midlands - Hybrid £48,000 + Pension, Healthcare & Exceptional Benefits Are you ready to take ownership of a modern, fast-evolving end-user environment? Lead End-User Engineer / Technical Team Leader- Security, Governance in a Microsofte Ideal! With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding-and they're looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience. The Opportunity: As the Lead End-User Engineer, you'll be the technical authority for everything device, identity, and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience. You will champion modern management, set the direction for endpoint engineering, and act as the go-to escalation point for complex issues-while helping shape the organisation's future workplace strategy. What You'll Bring: Strong 2nd/3rd Line Engineering experience across Windows, macOS, Android, iOS, laptops, and remote devices. Hands-on expertise with Intune, Autopilot, JAMF, and MDM platforms. Proven ability in application packaging and deployment (Win32/MSIX, PKG, APK). Advanced troubleshooting across device, identity, and network layers. Excellent documentation, communication, and stakeholder engagement skills. What You'll Own (Key Deliverables): Engineering Leadership: Set and maintain engineering standards across all platforms. Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM. Lead application packaging and manage deployments across all device ecosystems. Ensure modern, secure, and consistent endpoint experiences for all users. Technical Authority: Act as the senior escalation point for 2nd & 3rd Line teams. Provide leadership during Major Incident scenarios. Security, Governance. Applications Packaging. Lead technical investigations, RCA, and long-term remediation initiatives. Your Core Mission (Key Objectives): Security, Compliance & Assurance: Govern and optimise device compliance policies and configuration profiles. Ensure secure, seamless device enrolment. Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks. Maintain audit-ready documentation for all builds and policy changes. Knowledge Sharing & Capability Building: Produce high-quality runbooks and documentation for 1st Line teams. Mentor and guide engineering colleagues to build a collaborative, proactive technical culture. Support onboarding and skill-development of new team members. Desirable Skills: Scripting/automation experience (PowerShell, Bash, etc.) Exposure to hybrid environments and modern provisioning. Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks. Ready to Take the Lead? Do you thrive on ownership, and want to shape a modern workplace at scale? Call Experis IT today on JBRP1_UKTJ
Technical Sales Manager (South East, UK) Wetherby Laroc Group is an innovation and technology-led manufacturer of performance building products, focusing on coloured and insulated render systems and exterior paints and coatings, for the new build and refurbishment market, sold nationally through distribution partners. Over the last 10 years, we have achieved significant, controlled organic growth, building a robust business model with strong market share and a structure developed over many years to support further growth and scaling. Our growth has been driven by exciting new, innovative brands aligned with market-leading technology and multi-million-pound investments in state-of-the art, fully automated manufacturing and distribution facilities. Role Overview The Technical Sales Manager (TSM) will focus on developing new business within a defined territory and supporting existing customers in growing their Wetherby Group business through both the Ecorend and Wethertex brands. The TSM will develop new leads and projects by building relationships with new and existing customers and contractors, as well as through specification sales to architects, housebuilders, and other clients. The TSM will provide high level product and technical advice to new and existing customers. Key Responsibilities Achieve defined sales targets for both the Ecorend and Wethertex product ranges. Manage, maintain, and grow the business of existing merchant accounts through regular contact. Proactively research and develop sales opportunities. Promote all products and systems to generate leads through: Building Merchants Decorating Merchants Painting & Decorating Contractors Manage all communications and lead pipelines through the Priority CRM system. Adhere to all KPI targets set quarterly by the Sales Director. Carry out site visits when required. Attend trade events and exhibitions. Ensure all customers have relevant POS, literature, and samples to develop their business. Provide training to clients and attend training days. Action all leads, sales enquiries, and requests promptly. Maintain a current online diary and submit weekly journey plans. Work collaboratively with the Marketing Team on all lead generation activities. Obtain and maintain a high level of product and industry knowledge. Attend sales meetings to report on all activity and discuss business development and opportunities. Act as an ambassador for the business, always acting in a professional manner. Knowledge, Skills & Experience Excellent verbal and written communication skills. Ability to develop long term relationships with customers through excellent customer service. Sales or business development skills with the ability to influence decisions and overcome objections. Ability to present technical and product information with clarity to a wide range of audiences. Good IT skills using a range of different packages. Previous experience using CRM (Customer Relationship Management) systems. Attention to detail and accuracy. Strong work ethic with ability to perform under pressure. Excellent time management skills with the ability to work independently and flexibly, organising own workload to achieve defined targets and objectives. The other main terms and conditions of your employment will be Place of work - Field-based. Hours of work - Minimum 40 hours per week. Must be prepared to work over and above minimum working hours to fulfil sales related tasks for the region's requirements. Holiday entitlement - 21 days per year plus bank holidays, plus 1 extra day's holiday for every year of service up to 25 days, the holiday year runs from 01st January - 31st December. Company pension - Applicable following probationary period at 3% of annual salary. Location Field-based. Mandatory Requirements Full driving license. Come and join a great team, and growing business, and be provided all the training you need to become skilled in the manufacture of high-performance coloured renders. We're here to help you with any questions, projects, or ideas you have. Whether you're looking for more information about our products, need expert advice, or are ready to start a new project, our team is ready to assist.
Mar 01, 2026
Full time
Technical Sales Manager (South East, UK) Wetherby Laroc Group is an innovation and technology-led manufacturer of performance building products, focusing on coloured and insulated render systems and exterior paints and coatings, for the new build and refurbishment market, sold nationally through distribution partners. Over the last 10 years, we have achieved significant, controlled organic growth, building a robust business model with strong market share and a structure developed over many years to support further growth and scaling. Our growth has been driven by exciting new, innovative brands aligned with market-leading technology and multi-million-pound investments in state-of-the art, fully automated manufacturing and distribution facilities. Role Overview The Technical Sales Manager (TSM) will focus on developing new business within a defined territory and supporting existing customers in growing their Wetherby Group business through both the Ecorend and Wethertex brands. The TSM will develop new leads and projects by building relationships with new and existing customers and contractors, as well as through specification sales to architects, housebuilders, and other clients. The TSM will provide high level product and technical advice to new and existing customers. Key Responsibilities Achieve defined sales targets for both the Ecorend and Wethertex product ranges. Manage, maintain, and grow the business of existing merchant accounts through regular contact. Proactively research and develop sales opportunities. Promote all products and systems to generate leads through: Building Merchants Decorating Merchants Painting & Decorating Contractors Manage all communications and lead pipelines through the Priority CRM system. Adhere to all KPI targets set quarterly by the Sales Director. Carry out site visits when required. Attend trade events and exhibitions. Ensure all customers have relevant POS, literature, and samples to develop their business. Provide training to clients and attend training days. Action all leads, sales enquiries, and requests promptly. Maintain a current online diary and submit weekly journey plans. Work collaboratively with the Marketing Team on all lead generation activities. Obtain and maintain a high level of product and industry knowledge. Attend sales meetings to report on all activity and discuss business development and opportunities. Act as an ambassador for the business, always acting in a professional manner. Knowledge, Skills & Experience Excellent verbal and written communication skills. Ability to develop long term relationships with customers through excellent customer service. Sales or business development skills with the ability to influence decisions and overcome objections. Ability to present technical and product information with clarity to a wide range of audiences. Good IT skills using a range of different packages. Previous experience using CRM (Customer Relationship Management) systems. Attention to detail and accuracy. Strong work ethic with ability to perform under pressure. Excellent time management skills with the ability to work independently and flexibly, organising own workload to achieve defined targets and objectives. The other main terms and conditions of your employment will be Place of work - Field-based. Hours of work - Minimum 40 hours per week. Must be prepared to work over and above minimum working hours to fulfil sales related tasks for the region's requirements. Holiday entitlement - 21 days per year plus bank holidays, plus 1 extra day's holiday for every year of service up to 25 days, the holiday year runs from 01st January - 31st December. Company pension - Applicable following probationary period at 3% of annual salary. Location Field-based. Mandatory Requirements Full driving license. Come and join a great team, and growing business, and be provided all the training you need to become skilled in the manufacture of high-performance coloured renders. We're here to help you with any questions, projects, or ideas you have. Whether you're looking for more information about our products, need expert advice, or are ready to start a new project, our team is ready to assist.
The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed information Escalating more complex issues to senior engineers with relevant context and troubleshooting steps already taken Keeping clients informed throughout the support process with regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated users Good organisational skills and attention to detail Ability to multi-task and work in a busy environment Willingness to learn and ask questions when unsure Availability to start at short notice Desirable Experience Previous experience in a customer service or support role Experience using ticketing systems Basic knowledge of Active Directory Familiarity with remote support tools Any IT certifications (CompTIA A+, Microsoft, etc.) Personal Qualities Friendly and approachable demeanour Professional telephone manner Positive, can-do attitude Calm under pressure Team player who is happy to support colleagues Eager to learn and develop IT skills Takes pride in helping others and resolving issues GCS is acting as an Employment Business in relation to this vacancy.
Feb 28, 2026
Contractor
The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed information Escalating more complex issues to senior engineers with relevant context and troubleshooting steps already taken Keeping clients informed throughout the support process with regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated users Good organisational skills and attention to detail Ability to multi-task and work in a busy environment Willingness to learn and ask questions when unsure Availability to start at short notice Desirable Experience Previous experience in a customer service or support role Experience using ticketing systems Basic knowledge of Active Directory Familiarity with remote support tools Any IT certifications (CompTIA A+, Microsoft, etc.) Personal Qualities Friendly and approachable demeanour Professional telephone manner Positive, can-do attitude Calm under pressure Team player who is happy to support colleagues Eager to learn and develop IT skills Takes pride in helping others and resolving issues GCS is acting as an Employment Business in relation to this vacancy.
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Feb 28, 2026
Full time
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Feb 28, 2026
Full time
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Apprentice Site Manager - Graduate Apprenticeship - Start your career where it matters most - building a better future together Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across sectors including health, education, defence, justice, water and civic and civil estate. Our projects improve lives, strengthen communities and create lasting value. Location This role will be based in the Scotland region, working within our Regional Building or Infrastructure teams. You'll be primarily site-based, gaining experience across live construction projects. What you'll be doing As an Apprentice Site Manager, you'll combine on-the-job learning with formal academic study, developing the skills required to become a qualified site management professional. You will study towards the Construction & Built Environment Graduate Apprenticeship, gaining a BSc (Hons) degree. With the support of experienced site managers and project teams, you'll: Support the day-to-day management of construction activities on site Assist with planning, sequencing and coordinating works to meet programme targets Help ensure works are delivered safely, in line with health, safety and environmental requirements Support quality control processes and inspections to ensure works meet specifications Assist with managing subcontractors, site inductions and supervision of works Learn how drawings, schedules and programmes are used to manage site operations Support site reporting, record keeping and progress tracking Work closely with commercial, design and engineering teams to help resolve site issues Build strong working relationships with subcontractors, clients and the wider project team Why this role? This apprenticeship offers a practical route into site management, combining real project experience with a recognised degree qualification. You'll receive structured training, mentoring and development, giving you a strong foundation to progress into roles such as Assistant Site Manager, Site Manager or Construction Manager. What we're looking for We're looking for people who are organised, proactive and keen to build a career in site and construction management. You'll bring: SQA Highers at ABBB or equivalent A levels at ABC or BBB Scottish Baccalaureate Pass Foundation Apprenticeship in Civil Engineering with SQA Highers at AAB A genuine interest in construction, site management and project delivery Strong organisational, problem-solving and teamwork skills Good communication skills and the confidence to work with a wide range of people A proactive, hands on approach with a willingness to learn and take responsibility A full UK driving licence (or working towards one by the time you start) Previous construction or site experience is desirable but not essential. What we offer A structured Graduate Apprenticeship combining site-based learning with formal study Mentoring and support from experienced site and construction management professionals A competitive apprentice salary with progression as you develop 26 days annual leave plus bank holidays Two days' volunteering opportunities per year Opportunities to work on diverse and meaningful projects across the UK An inclusive culture where your ideas and contributions are valued Application & Selection Process Stage 1: Online application window - 9th February - 31st March 2026 (We reserve the right to close vacancies early if sufficient applications are received.) Stage 2: Shortlisting and invitations to interview Stage 3: Interviews - dates to be confirmed Stage 4: Offers made Stage 5: Keeping in touch days with our Early Careers Manager Stage 6: Start date - w/c 7th September 2026
Feb 28, 2026
Full time
Apprentice Site Manager - Graduate Apprenticeship - Start your career where it matters most - building a better future together Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across sectors including health, education, defence, justice, water and civic and civil estate. Our projects improve lives, strengthen communities and create lasting value. Location This role will be based in the Scotland region, working within our Regional Building or Infrastructure teams. You'll be primarily site-based, gaining experience across live construction projects. What you'll be doing As an Apprentice Site Manager, you'll combine on-the-job learning with formal academic study, developing the skills required to become a qualified site management professional. You will study towards the Construction & Built Environment Graduate Apprenticeship, gaining a BSc (Hons) degree. With the support of experienced site managers and project teams, you'll: Support the day-to-day management of construction activities on site Assist with planning, sequencing and coordinating works to meet programme targets Help ensure works are delivered safely, in line with health, safety and environmental requirements Support quality control processes and inspections to ensure works meet specifications Assist with managing subcontractors, site inductions and supervision of works Learn how drawings, schedules and programmes are used to manage site operations Support site reporting, record keeping and progress tracking Work closely with commercial, design and engineering teams to help resolve site issues Build strong working relationships with subcontractors, clients and the wider project team Why this role? This apprenticeship offers a practical route into site management, combining real project experience with a recognised degree qualification. You'll receive structured training, mentoring and development, giving you a strong foundation to progress into roles such as Assistant Site Manager, Site Manager or Construction Manager. What we're looking for We're looking for people who are organised, proactive and keen to build a career in site and construction management. You'll bring: SQA Highers at ABBB or equivalent A levels at ABC or BBB Scottish Baccalaureate Pass Foundation Apprenticeship in Civil Engineering with SQA Highers at AAB A genuine interest in construction, site management and project delivery Strong organisational, problem-solving and teamwork skills Good communication skills and the confidence to work with a wide range of people A proactive, hands on approach with a willingness to learn and take responsibility A full UK driving licence (or working towards one by the time you start) Previous construction or site experience is desirable but not essential. What we offer A structured Graduate Apprenticeship combining site-based learning with formal study Mentoring and support from experienced site and construction management professionals A competitive apprentice salary with progression as you develop 26 days annual leave plus bank holidays Two days' volunteering opportunities per year Opportunities to work on diverse and meaningful projects across the UK An inclusive culture where your ideas and contributions are valued Application & Selection Process Stage 1: Online application window - 9th February - 31st March 2026 (We reserve the right to close vacancies early if sufficient applications are received.) Stage 2: Shortlisting and invitations to interview Stage 3: Interviews - dates to be confirmed Stage 4: Offers made Stage 5: Keeping in touch days with our Early Careers Manager Stage 6: Start date - w/c 7th September 2026
1st Line IT Service Desk Engineer - Gloucester- 25,000 I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The right IT Service Desk Engineer will possess excellent people skills and will have worked in 1st line role previously. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st line service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role in a busy MSP environment. The succcessful IT Service Desk Engineer will be working in the following areas and will possess the below skills: O365 support and administration Skills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experience Outlook and email support Responding to requests for support by logging and categorising incidents Troubleshooting and resolving issues Ensuring users are kept up to date and that SLAs are met Building, installing and configuring hardware and software Working on an IT Service Desk as well as working on live infrastructure projects Benefits of the company/role include: Holiday allowance Company pension Profit share scheme Microsoft training courses and certifications Fantastic opportunties for career progression This represents a fantastic opportunity for a first line engineer to really progress their career in a forward-thinking company who provide excellent opportunities for career progression. There are countless examples of people who have progressed from the 1st line service desk through to the infrastructure team and beyond, and excellent training is on offer for the successful candidate. This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 28, 2026
Full time
1st Line IT Service Desk Engineer - Gloucester- 25,000 I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The right IT Service Desk Engineer will possess excellent people skills and will have worked in 1st line role previously. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st line service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role in a busy MSP environment. The succcessful IT Service Desk Engineer will be working in the following areas and will possess the below skills: O365 support and administration Skills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experience Outlook and email support Responding to requests for support by logging and categorising incidents Troubleshooting and resolving issues Ensuring users are kept up to date and that SLAs are met Building, installing and configuring hardware and software Working on an IT Service Desk as well as working on live infrastructure projects Benefits of the company/role include: Holiday allowance Company pension Profit share scheme Microsoft training courses and certifications Fantastic opportunties for career progression This represents a fantastic opportunity for a first line engineer to really progress their career in a forward-thinking company who provide excellent opportunities for career progression. There are countless examples of people who have progressed from the 1st line service desk through to the infrastructure team and beyond, and excellent training is on offer for the successful candidate. This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Feb 27, 2026
Full time
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Out of Hours 2nd Line IT Support Engineer Location: Borehamwood, WD6 1JD Salary: £35K £45K per annum, DOE + Excellent Benefits! Contract: Full time, Permanent Hours: Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses. You ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as an escalation point for the 1st line support team Troubleshooting issues across a wide range of systems and technologies Working on projects involving Microsoft 365, Azure, Intune and more Assisting with research and development of new services and solutions Your Experience & Skills We re looking for someone with at least 3 5 years of experience in an IT support or systems role and strong working knowledge of: Microsoft 365 Microsoft Azure Microsoft Entra Intune Windows Server (2016 / 2019 / 2022) Active Directory Windows networking Basic routing, switching, and firewall rules Printer support and troubleshooting You ll also need: Excellent written and verbal communication skills A strong customer-focused attitude A proactive, can-do approach to problem-solving Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
Feb 27, 2026
Full time
Out of Hours 2nd Line IT Support Engineer Location: Borehamwood, WD6 1JD Salary: £35K £45K per annum, DOE + Excellent Benefits! Contract: Full time, Permanent Hours: Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses. You ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as an escalation point for the 1st line support team Troubleshooting issues across a wide range of systems and technologies Working on projects involving Microsoft 365, Azure, Intune and more Assisting with research and development of new services and solutions Your Experience & Skills We re looking for someone with at least 3 5 years of experience in an IT support or systems role and strong working knowledge of: Microsoft 365 Microsoft Azure Microsoft Entra Intune Windows Server (2016 / 2019 / 2022) Active Directory Windows networking Basic routing, switching, and firewall rules Printer support and troubleshooting You ll also need: Excellent written and verbal communication skills A strong customer-focused attitude A proactive, can-do approach to problem-solving Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
Consortium Professional Recruitment Ltd
Hessle, North Humberside
An established, multi-site UK business is looking to appoint an experienced IT Support Engineer to join its growing internal technology team. Supporting a diverse user base across multiple locations, this role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function. This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders across the business. The Role As part of a collaborative IT support team, you will take ownership of escalated support requests, ensuring issues are resolved efficiently and professionally. You will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations. Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root cause analysis and contributing to long-term technical fixes Supporting Microsoft 365, Active Directory and Windows environments Assisting with device management across laptops, mobile devices and MDM platforms (Intune desirable) Supporting core business systems and liaising with third-party suppliers where required Contributing to system upgrades, service improvements and IT projects Supporting onboarding and offboarding processes, including hardware and software lifecycle management Assisting with networking fundamentals including LAN, WAN and Wi-Fi troubleshooting About You You will bring solid 1st and 2nd Line support experience and be comfortable working in a structured IT service environment. Strong communication skills are essential, with the ability to clearly explain technical issues to users at all levels. We are particularly keen to hear from candidates with: At least 3 years experience in an IT support role Strong Microsoft 365 and Active Directory administration skills Windows 10 and Windows 11 support experience Experience working with ITSM or Service Desk systems Exposure to mobile device management solutions (Intune highly advantageous) A proactive, organised and customer-focused approach What s on Offer Competitive salary 25 days holiday plus bank holidays Contributory pension scheme Ongoing training and development opportunities Clear scope for long-term career progression into Supervisory roles and beyond Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Feb 27, 2026
Full time
An established, multi-site UK business is looking to appoint an experienced IT Support Engineer to join its growing internal technology team. Supporting a diverse user base across multiple locations, this role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function. This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders across the business. The Role As part of a collaborative IT support team, you will take ownership of escalated support requests, ensuring issues are resolved efficiently and professionally. You will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations. Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root cause analysis and contributing to long-term technical fixes Supporting Microsoft 365, Active Directory and Windows environments Assisting with device management across laptops, mobile devices and MDM platforms (Intune desirable) Supporting core business systems and liaising with third-party suppliers where required Contributing to system upgrades, service improvements and IT projects Supporting onboarding and offboarding processes, including hardware and software lifecycle management Assisting with networking fundamentals including LAN, WAN and Wi-Fi troubleshooting About You You will bring solid 1st and 2nd Line support experience and be comfortable working in a structured IT service environment. Strong communication skills are essential, with the ability to clearly explain technical issues to users at all levels. We are particularly keen to hear from candidates with: At least 3 years experience in an IT support role Strong Microsoft 365 and Active Directory administration skills Windows 10 and Windows 11 support experience Experience working with ITSM or Service Desk systems Exposure to mobile device management solutions (Intune highly advantageous) A proactive, organised and customer-focused approach What s on Offer Competitive salary 25 days holiday plus bank holidays Contributory pension scheme Ongoing training and development opportunities Clear scope for long-term career progression into Supervisory roles and beyond Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Service Desk Engineer - Crewe 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer (2nd Line) to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively
Feb 27, 2026
Full time
Service Desk Engineer - Crewe 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer (2nd Line) to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively
1st Step Solutions are supporting a leading specialist Mechanical and Electrical contractor, who have an exciting opportunity for an experienced BIM Lead on a permanent basis based in London. Our client work on a range of high-profile projects within London and surrounding areas. Key Responsibilities: Lead and manage BIM delivery across all client projects. Provide BIM-related cost input during bid stages, aligned with project-specific deliverables and programme requirements. Produce models, sketches, or drawings as needed to support tender presentations and submissions. Following successful bids, assess and recommend the most suitable BIM procurement strategy. Prepare and issue BIM package enquiries to the supply chain, evaluate returned submissions, and present recommendations to the Project Director. Collaborate with Project Directors to develop coordinated drawing and delivery programmes, integrating resource requirements and key milestone dates into the overall project schedule. Work with Document Controllers to implement BIM workflows, ensuring BIM Coordinators receive accurate and timely information to operate effectively. Provide guidance to project teams on BIM processes and coordination matters related to subcontractor installations. Review and monitor the technical quality of all BIM outputs (internal and external), ensuring compliance with BIM Standards, Methods, Procedures, and industry best practices. Facilitate and chair coordination workshops as required by individual project needs. Oversee the production, review, and management of clash detection reports using tools such as Revizto, Solibri, and BIM Collaborate (or equivalent platforms). Support Project Surveyors, when requested, in developing variation accounts where coordination changes have resulted in claims. Provide regular progress updates to the Engineering Director, highlighting status, commercial matters, and any delays in drawing production across assigned projects. (carried out only when necessary and on an occasional basis): Coordinate and produce drawings for mechanical, public health, electrical services, and BWIC in accordance with BSRIA BG6 (2018) Stage 5, aligned to an agreed programme using Autodesk AEC Collection. Carry out additional drawing-related duties as needed, including sketches, installation drawings, fabrication details, modules, skids, and record drawings. Produce and amend project information in line with project standards, BIM Execution Plans (BEP), and related requirements. Ensure competent use of the Revit COBie plugin to generate accurate COBie data outputs from the model. Knowledge /Qualifications: Minimum 5 years experience as a BIM Manager or similar role Strong understanding of mechanical and electrical systems from both design and construction perspectives. In-depth knowledge of current mechanical, ventilation, domestic, public health, and electrical systems design and installation standards. Proficient in Autodesk AEC suite platforms, including Revit, AutoCAD, Navisworks, and BIM 360. Familiarity with mechanical subcontract CDP works, such as fire alarm, sprinklers, VRF/AC, smoke control, BMS, and EMS systems. Skilled at reading drawings and interpreting technical papers and documents. Capable of creating technical documents, reviewing and commenting on technical drawings, and supporting engineering solutions and design. On offer: Competitive salary 25 days annual leave Private Family Medical Insurance Pension Scheme (7% Employer/5% Employee)
Feb 27, 2026
Full time
1st Step Solutions are supporting a leading specialist Mechanical and Electrical contractor, who have an exciting opportunity for an experienced BIM Lead on a permanent basis based in London. Our client work on a range of high-profile projects within London and surrounding areas. Key Responsibilities: Lead and manage BIM delivery across all client projects. Provide BIM-related cost input during bid stages, aligned with project-specific deliverables and programme requirements. Produce models, sketches, or drawings as needed to support tender presentations and submissions. Following successful bids, assess and recommend the most suitable BIM procurement strategy. Prepare and issue BIM package enquiries to the supply chain, evaluate returned submissions, and present recommendations to the Project Director. Collaborate with Project Directors to develop coordinated drawing and delivery programmes, integrating resource requirements and key milestone dates into the overall project schedule. Work with Document Controllers to implement BIM workflows, ensuring BIM Coordinators receive accurate and timely information to operate effectively. Provide guidance to project teams on BIM processes and coordination matters related to subcontractor installations. Review and monitor the technical quality of all BIM outputs (internal and external), ensuring compliance with BIM Standards, Methods, Procedures, and industry best practices. Facilitate and chair coordination workshops as required by individual project needs. Oversee the production, review, and management of clash detection reports using tools such as Revizto, Solibri, and BIM Collaborate (or equivalent platforms). Support Project Surveyors, when requested, in developing variation accounts where coordination changes have resulted in claims. Provide regular progress updates to the Engineering Director, highlighting status, commercial matters, and any delays in drawing production across assigned projects. (carried out only when necessary and on an occasional basis): Coordinate and produce drawings for mechanical, public health, electrical services, and BWIC in accordance with BSRIA BG6 (2018) Stage 5, aligned to an agreed programme using Autodesk AEC Collection. Carry out additional drawing-related duties as needed, including sketches, installation drawings, fabrication details, modules, skids, and record drawings. Produce and amend project information in line with project standards, BIM Execution Plans (BEP), and related requirements. Ensure competent use of the Revit COBie plugin to generate accurate COBie data outputs from the model. Knowledge /Qualifications: Minimum 5 years experience as a BIM Manager or similar role Strong understanding of mechanical and electrical systems from both design and construction perspectives. In-depth knowledge of current mechanical, ventilation, domestic, public health, and electrical systems design and installation standards. Proficient in Autodesk AEC suite platforms, including Revit, AutoCAD, Navisworks, and BIM 360. Familiarity with mechanical subcontract CDP works, such as fire alarm, sprinklers, VRF/AC, smoke control, BMS, and EMS systems. Skilled at reading drawings and interpreting technical papers and documents. Capable of creating technical documents, reviewing and commenting on technical drawings, and supporting engineering solutions and design. On offer: Competitive salary 25 days annual leave Private Family Medical Insurance Pension Scheme (7% Employer/5% Employee)
P Way Engineers UK wide Contract roles (Apply online only) per shift (shift rates dependant on duties and experience) Are you an experienced P Way Engineer looking for long term opportunities and greater support to develop your career? If so, your next move is with Ganymede THE ROLE Ganymede have excellent opportunities for P Way Engineers who hold competencies such as Handback, Stressing or Track Geometry Supervisor (TGS), whether fully passed out or requiring mentorship. We partner with a multitude of 1st tier and 2nd tier contractors in the rail construction and civils field to offer fantastic opportunities to secure both regular and supplementary ad hoc work, subject to your requirements. This can be across maintenance or multidisciplinary rail construction projects across the UK. This is a chance to leverage and develop your specialist skills with one of the UK s leading providers of permanent way technical expertise, amongst likeminded professionals who are committed to delivering excellence. ABOUT YOU If you are looking to elevate your career within a company that is truly committed to safety and excellence, Ganymede Solutions offers a supportive environment where your skills are not just recognised but are essential to fulfilling our shared goals. To make the most of this opportunity we need you to be reliable, diligent and flexible as work offered can be anywhere in the UK. Competencies required include Handback, Stressing or Track Geometry Supervisor (TGS) THE COMPANY Ganymede s P Way technical resource team have a unique blend of site and rail operational experience. Our team therefore understands the operational requirements and expectations for our engineering team first hand. Our established relationships and excellent reputations with our customers ensure our Engineers are supported with mentorship, re-training and familiarisation support to maximise their knowledge and skill set. Our competency management system and development planning will enable you to expand your portfolio of work and enhance your experience we are here to support you develop your career. How to Apply If you are interested to learn more about how Ganymede can support your career, then contact Lina Oprisnyk on (phone number removed) or (url removed) or click apply today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Feb 27, 2026
Seasonal
P Way Engineers UK wide Contract roles (Apply online only) per shift (shift rates dependant on duties and experience) Are you an experienced P Way Engineer looking for long term opportunities and greater support to develop your career? If so, your next move is with Ganymede THE ROLE Ganymede have excellent opportunities for P Way Engineers who hold competencies such as Handback, Stressing or Track Geometry Supervisor (TGS), whether fully passed out or requiring mentorship. We partner with a multitude of 1st tier and 2nd tier contractors in the rail construction and civils field to offer fantastic opportunities to secure both regular and supplementary ad hoc work, subject to your requirements. This can be across maintenance or multidisciplinary rail construction projects across the UK. This is a chance to leverage and develop your specialist skills with one of the UK s leading providers of permanent way technical expertise, amongst likeminded professionals who are committed to delivering excellence. ABOUT YOU If you are looking to elevate your career within a company that is truly committed to safety and excellence, Ganymede Solutions offers a supportive environment where your skills are not just recognised but are essential to fulfilling our shared goals. To make the most of this opportunity we need you to be reliable, diligent and flexible as work offered can be anywhere in the UK. Competencies required include Handback, Stressing or Track Geometry Supervisor (TGS) THE COMPANY Ganymede s P Way technical resource team have a unique blend of site and rail operational experience. Our team therefore understands the operational requirements and expectations for our engineering team first hand. Our established relationships and excellent reputations with our customers ensure our Engineers are supported with mentorship, re-training and familiarisation support to maximise their knowledge and skill set. Our competency management system and development planning will enable you to expand your portfolio of work and enhance your experience we are here to support you develop your career. How to Apply If you are interested to learn more about how Ganymede can support your career, then contact Lina Oprisnyk on (phone number removed) or (url removed) or click apply today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Mechanical Project Manager £75,000 £90,000 + travel CAT B £10m mechanical package 80 weeks Morgan Sindall (Principal Contractor) Client under NDA BPSS security clearance required We are hiring a hands-on Mechanical Project Manager to help deliver a large, phased CAT B programme for a confidential client. This is a mechanical-only package within a Tier 1 environment, with Morgan Sindall as PC. You will take ownership of defined areas of the works while supporting overall delivery, coordination, commissioning and a clean handover across an 80-week programme. What you are delivering Plantrooms and distribution takeover: landlord/base interfaces, LTHW/CHW hook-ups, pressurisation/expansion, DPCVs/commissioning sets, strainers and flushing bypasses. Airside completion: main and secondary duct runs, VAV/CAV boxes, FCU/VRF terminals, fire/smoke dampers, attenuators, final drops to ceiling grids, GRD set-out and acoustic compliance. Waterside and public health: CHW/LTHW headers/branches, BCWS/HWS to tea points and welfare, sanitaryware 1st/2nd fix, local booster/POU heaters, full valving/insulation/labelling. Controls and integration: BMS field devices, networks and panels, panel mods, IO testing, graphics and alarms; interlocks with FA, access control and metering for tenant splits. Life-safety interfaces: smoke extract enablement, damper proving, shutdown sequences, black-building/fail-safe tests. Firestopping and BWIC: sleeves, collars, seals and penetration records; openings, plinths and fixings. Testing, commissioning and handover: pressure tests, chlorination/sterilisation, dynamic balancing (air/water), water quality certs, BMS P2P, seasonal commissioning plan, asset tagging, O&Ms and training. What you will run day to day Programme and sequencing: drive 2 4 week look-aheads, area drops and ceiling-close sequencing; coordinate risers, plant lifts, deliveries and access with other trades. Subcontractor leadership: chair/lead progress and coordination meetings, set production targets, track labour/materials and manage off-site fabrication to keep milestones on track. Quality control: manage ITPs, hold/witness points, snag prevention, red-lines/as-builts; verify valve charts, damper schedules and asset registers match install. Technical administration: manage submittals/samples, plant/kit trackers, O&M data capture and closure of technical queries through to sign-off. Health and Safety: oversee RAMS reviews, permits (hot works/WAH), daily briefings/TBTs, housekeeping in congested voids/risers, area sign-offs pre-ceiling close. Commissioning management: own and drive the Cx plan; flushing/chemical cleans, pre-commissioning checks, TAB, BMS IO, alarms/graphics and client witnessing through to PC. Commercial awareness: manage take-offs, variations/EWN logs tied to site conditions and late changes; protect prelims, productivity and programme. Handover readiness: compile certs (pressure, chlorination, balancing), BMS trend logs, training agendas, asset lists/QR tags and seasonal commissioning calendars. What you need knowledge in CAT B interiors logistics and micro-phasing in live environments Mechanical systems: AHUs, FCUs/VRF, VAV/CAV, CHW/LTHW, BCWS/HWS, pressurisation and water treatment Controls/BMS enablement and life-safety interfaces UK compliance and best practice: CIBSE guides, Building Regs, SFG20-style maintenance data, water hygiene Tools and reporting: look-aheads, progress trackers, QA packs, commissioning trackers; BIM 360/Field, Navisworks (view-only), snagging apps What you need experience in Strong mechanical building-services delivery on CAT A/B or similar fast-track interiors (as a Mechanical PM, Senior Project Engineer or Site Manager stepping up) Track record driving trades to programme with clean QA and commissioning outcomes Calm, clear communication and the ability to unblock issues quickly on site, escalating where needed Able to work under NDA and meet BPSS security requirements Interested? Send your CV and we will run you through the role in detail.
Feb 27, 2026
Full time
Mechanical Project Manager £75,000 £90,000 + travel CAT B £10m mechanical package 80 weeks Morgan Sindall (Principal Contractor) Client under NDA BPSS security clearance required We are hiring a hands-on Mechanical Project Manager to help deliver a large, phased CAT B programme for a confidential client. This is a mechanical-only package within a Tier 1 environment, with Morgan Sindall as PC. You will take ownership of defined areas of the works while supporting overall delivery, coordination, commissioning and a clean handover across an 80-week programme. What you are delivering Plantrooms and distribution takeover: landlord/base interfaces, LTHW/CHW hook-ups, pressurisation/expansion, DPCVs/commissioning sets, strainers and flushing bypasses. Airside completion: main and secondary duct runs, VAV/CAV boxes, FCU/VRF terminals, fire/smoke dampers, attenuators, final drops to ceiling grids, GRD set-out and acoustic compliance. Waterside and public health: CHW/LTHW headers/branches, BCWS/HWS to tea points and welfare, sanitaryware 1st/2nd fix, local booster/POU heaters, full valving/insulation/labelling. Controls and integration: BMS field devices, networks and panels, panel mods, IO testing, graphics and alarms; interlocks with FA, access control and metering for tenant splits. Life-safety interfaces: smoke extract enablement, damper proving, shutdown sequences, black-building/fail-safe tests. Firestopping and BWIC: sleeves, collars, seals and penetration records; openings, plinths and fixings. Testing, commissioning and handover: pressure tests, chlorination/sterilisation, dynamic balancing (air/water), water quality certs, BMS P2P, seasonal commissioning plan, asset tagging, O&Ms and training. What you will run day to day Programme and sequencing: drive 2 4 week look-aheads, area drops and ceiling-close sequencing; coordinate risers, plant lifts, deliveries and access with other trades. Subcontractor leadership: chair/lead progress and coordination meetings, set production targets, track labour/materials and manage off-site fabrication to keep milestones on track. Quality control: manage ITPs, hold/witness points, snag prevention, red-lines/as-builts; verify valve charts, damper schedules and asset registers match install. Technical administration: manage submittals/samples, plant/kit trackers, O&M data capture and closure of technical queries through to sign-off. Health and Safety: oversee RAMS reviews, permits (hot works/WAH), daily briefings/TBTs, housekeeping in congested voids/risers, area sign-offs pre-ceiling close. Commissioning management: own and drive the Cx plan; flushing/chemical cleans, pre-commissioning checks, TAB, BMS IO, alarms/graphics and client witnessing through to PC. Commercial awareness: manage take-offs, variations/EWN logs tied to site conditions and late changes; protect prelims, productivity and programme. Handover readiness: compile certs (pressure, chlorination, balancing), BMS trend logs, training agendas, asset lists/QR tags and seasonal commissioning calendars. What you need knowledge in CAT B interiors logistics and micro-phasing in live environments Mechanical systems: AHUs, FCUs/VRF, VAV/CAV, CHW/LTHW, BCWS/HWS, pressurisation and water treatment Controls/BMS enablement and life-safety interfaces UK compliance and best practice: CIBSE guides, Building Regs, SFG20-style maintenance data, water hygiene Tools and reporting: look-aheads, progress trackers, QA packs, commissioning trackers; BIM 360/Field, Navisworks (view-only), snagging apps What you need experience in Strong mechanical building-services delivery on CAT A/B or similar fast-track interiors (as a Mechanical PM, Senior Project Engineer or Site Manager stepping up) Track record driving trades to programme with clean QA and commissioning outcomes Calm, clear communication and the ability to unblock issues quickly on site, escalating where needed Able to work under NDA and meet BPSS security requirements Interested? Send your CV and we will run you through the role in detail.
P Way Engineers UK wide Contract roles (Apply online only) per shift (shift rates dependant on duties and experience) Are you an experienced P Way Engineer looking for long term opportunities and greater support to develop your career? If so, your next move is with Ganymede THE ROLE Ganymede have excellent opportunities for P Way Engineers who hold competencies such as Handback, Stressing or Track Geometry Supervisor (TGS), whether fully passed out or requiring mentorship. We partner with a multitude of 1st tier and 2nd tier contractors in the rail construction and civils field to offer fantastic opportunities to secure both regular and supplementary ad hoc work, subject to your requirements. This can be across maintenance or multidisciplinary rail construction projects across the UK. This is a chance to leverage and develop your specialist skills with one of the UK s leading providers of permanent way technical expertise, amongst likeminded professionals who are committed to delivering excellence. ABOUT YOU If you are looking to elevate your career within a company that is truly committed to safety and excellence, Ganymede Solutions offers a supportive environment where your skills are not just recognised but are essential to fulfilling our shared goals. To make the most of this opportunity we need you to be reliable, diligent and flexible as work offered can be anywhere in the UK. Competencies required include Handback, Stressing or Track Geometry Supervisor (TGS) THE COMPANY Ganymede s P Way technical resource team have a unique blend of site and rail operational experience. Our team therefore understands the operational requirements and expectations for our engineering team first hand. Our established relationships and excellent reputations with our customers ensure our Engineers are supported with mentorship, re-training and familiarisation support to maximise their knowledge and skill set. Our competency management system and development planning will enable you to expand your portfolio of work and enhance your experience we are here to support you develop your career. How to Apply If you are interested to learn more about how Ganymede can support your career, then contact Lina Oprisnyk on (phone number removed) or (url removed) or click apply today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Feb 27, 2026
Seasonal
P Way Engineers UK wide Contract roles (Apply online only) per shift (shift rates dependant on duties and experience) Are you an experienced P Way Engineer looking for long term opportunities and greater support to develop your career? If so, your next move is with Ganymede THE ROLE Ganymede have excellent opportunities for P Way Engineers who hold competencies such as Handback, Stressing or Track Geometry Supervisor (TGS), whether fully passed out or requiring mentorship. We partner with a multitude of 1st tier and 2nd tier contractors in the rail construction and civils field to offer fantastic opportunities to secure both regular and supplementary ad hoc work, subject to your requirements. This can be across maintenance or multidisciplinary rail construction projects across the UK. This is a chance to leverage and develop your specialist skills with one of the UK s leading providers of permanent way technical expertise, amongst likeminded professionals who are committed to delivering excellence. ABOUT YOU If you are looking to elevate your career within a company that is truly committed to safety and excellence, Ganymede Solutions offers a supportive environment where your skills are not just recognised but are essential to fulfilling our shared goals. To make the most of this opportunity we need you to be reliable, diligent and flexible as work offered can be anywhere in the UK. Competencies required include Handback, Stressing or Track Geometry Supervisor (TGS) THE COMPANY Ganymede s P Way technical resource team have a unique blend of site and rail operational experience. Our team therefore understands the operational requirements and expectations for our engineering team first hand. Our established relationships and excellent reputations with our customers ensure our Engineers are supported with mentorship, re-training and familiarisation support to maximise their knowledge and skill set. Our competency management system and development planning will enable you to expand your portfolio of work and enhance your experience we are here to support you develop your career. How to Apply If you are interested to learn more about how Ganymede can support your career, then contact Lina Oprisnyk on (phone number removed) or (url removed) or click apply today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
P Way Engineers UK wide Contract roles (Apply online only) per shift (shift rates dependant on duties and experience) Are you an experienced P Way Engineer looking for long term opportunities and greater support to develop your career? If so, your next move is with Ganymede THE ROLE Ganymede have excellent opportunities for P Way Engineers who hold competencies such as Handback, Stressing or Track Geometry Supervisor (TGS), whether fully passed out or requiring mentorship. We partner with a multitude of 1st tier and 2nd tier contractors in the rail construction and civils field to offer fantastic opportunities to secure both regular and supplementary ad hoc work, subject to your requirements. This can be across maintenance or multidisciplinary rail construction projects across the UK. This is a chance to leverage and develop your specialist skills with one of the UK s leading providers of permanent way technical expertise, amongst likeminded professionals who are committed to delivering excellence. ABOUT YOU If you are looking to elevate your career within a company that is truly committed to safety and excellence, Ganymede Solutions offers a supportive environment where your skills are not just recognised but are essential to fulfilling our shared goals. To make the most of this opportunity we need you to be reliable, diligent and flexible as work offered can be anywhere in the UK. Competencies required include Handback, Stressing or Track Geometry Supervisor (TGS) THE COMPANY Ganymede s P Way technical resource team have a unique blend of site and rail operational experience. Our team therefore understands the operational requirements and expectations for our engineering team first hand. Our established relationships and excellent reputations with our customers ensure our Engineers are supported with mentorship, re-training and familiarisation support to maximise their knowledge and skill set. Our competency management system and development planning will enable you to expand your portfolio of work and enhance your experience we are here to support you develop your career. How to Apply If you are interested to learn more about how Ganymede can support your career, then contact Lina Oprisnyk on (phone number removed) or (url removed) or click apply today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Feb 27, 2026
Seasonal
P Way Engineers UK wide Contract roles (Apply online only) per shift (shift rates dependant on duties and experience) Are you an experienced P Way Engineer looking for long term opportunities and greater support to develop your career? If so, your next move is with Ganymede THE ROLE Ganymede have excellent opportunities for P Way Engineers who hold competencies such as Handback, Stressing or Track Geometry Supervisor (TGS), whether fully passed out or requiring mentorship. We partner with a multitude of 1st tier and 2nd tier contractors in the rail construction and civils field to offer fantastic opportunities to secure both regular and supplementary ad hoc work, subject to your requirements. This can be across maintenance or multidisciplinary rail construction projects across the UK. This is a chance to leverage and develop your specialist skills with one of the UK s leading providers of permanent way technical expertise, amongst likeminded professionals who are committed to delivering excellence. ABOUT YOU If you are looking to elevate your career within a company that is truly committed to safety and excellence, Ganymede Solutions offers a supportive environment where your skills are not just recognised but are essential to fulfilling our shared goals. To make the most of this opportunity we need you to be reliable, diligent and flexible as work offered can be anywhere in the UK. Competencies required include Handback, Stressing or Track Geometry Supervisor (TGS) THE COMPANY Ganymede s P Way technical resource team have a unique blend of site and rail operational experience. Our team therefore understands the operational requirements and expectations for our engineering team first hand. Our established relationships and excellent reputations with our customers ensure our Engineers are supported with mentorship, re-training and familiarisation support to maximise their knowledge and skill set. Our competency management system and development planning will enable you to expand your portfolio of work and enhance your experience we are here to support you develop your career. How to Apply If you are interested to learn more about how Ganymede can support your career, then contact Lina Oprisnyk on (phone number removed) or (url removed) or click apply today! Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
IT Support Engineer Blackburn Up to £35,000 About the Role CV Screen is recruiting for a talented 2nd Line IT Support Engineer to join a well-established, nationwide organisation within the equipment and services sector. Based in Blackburn and offering a salary of £35,000 plus excellent benefits , this is a fantastic opportunity to join a growing IT team supporting a large, multi-site operation. This is an office-based role (5 days per week) with regular travel to depots across the UK sometimes including overnight stays or week-long project work, balanced by periods with minimal travel. If you re looking for a varied, hands-on role with real career progression, this could be ideal. Duties & Responsibilities Act as the key escalation point for 1st Line Support and provide advanced desktop and application support Manage and resolve helpdesk tickets in line with SLAs and KPIs Support and troubleshoot desktops, laptops, telephony, networking and server-related issues Assist with infrastructure projects, new site rollouts and system upgrades Travel to remote sites to deliver on-site support and project implementation What Experience is Required Strong 2nd line support experience across Windows 10/11 and Microsoft 365 environments Solid understanding of AD, GPO, DHCP, DNS and networking fundamentals Experience supporting multi-site environments and willingness to travel (full UK driving licence required) Salary & Benefits Salary of £35,000 Excellent benefits package Exposure to infrastructure and project work Clear progression opportunities within a growing IT function Location This role is based in Blackburn and is commutable from Preston, Burnley, Bolton, Accrington, Chorley, Bury and Manchester . Office-based, 5 days per week. How to Apply To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen . Alternate Job Titles 2nd Line IT Support Engineer 2nd Line Support Analyst IT Infrastructure Support Engineer Desktop Support Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Feb 27, 2026
Full time
IT Support Engineer Blackburn Up to £35,000 About the Role CV Screen is recruiting for a talented 2nd Line IT Support Engineer to join a well-established, nationwide organisation within the equipment and services sector. Based in Blackburn and offering a salary of £35,000 plus excellent benefits , this is a fantastic opportunity to join a growing IT team supporting a large, multi-site operation. This is an office-based role (5 days per week) with regular travel to depots across the UK sometimes including overnight stays or week-long project work, balanced by periods with minimal travel. If you re looking for a varied, hands-on role with real career progression, this could be ideal. Duties & Responsibilities Act as the key escalation point for 1st Line Support and provide advanced desktop and application support Manage and resolve helpdesk tickets in line with SLAs and KPIs Support and troubleshoot desktops, laptops, telephony, networking and server-related issues Assist with infrastructure projects, new site rollouts and system upgrades Travel to remote sites to deliver on-site support and project implementation What Experience is Required Strong 2nd line support experience across Windows 10/11 and Microsoft 365 environments Solid understanding of AD, GPO, DHCP, DNS and networking fundamentals Experience supporting multi-site environments and willingness to travel (full UK driving licence required) Salary & Benefits Salary of £35,000 Excellent benefits package Exposure to infrastructure and project work Clear progression opportunities within a growing IT function Location This role is based in Blackburn and is commutable from Preston, Burnley, Bolton, Accrington, Chorley, Bury and Manchester . Office-based, 5 days per week. How to Apply To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen . Alternate Job Titles 2nd Line IT Support Engineer 2nd Line Support Analyst IT Infrastructure Support Engineer Desktop Support Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 26-30K + Bonus + On Call Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) On-call Rota (As it stands 1 in 4/5 weeks, paid, and comes into effect after probation cleared and you're settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Feb 27, 2026
Full time
Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 26-30K + Bonus + On Call Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) On-call Rota (As it stands 1 in 4/5 weeks, paid, and comes into effect after probation cleared and you're settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Internal IT Support - 2nd Line Location: Stansted Salary: 45,000 pro rata Duration: 6-month contract Hours: Monday - Friday 8am - 5pm Position for a 2nd line IT Support Administrator to look after employees laptops, Wi-Fi and network issues across the UK via phone and email. With over 100 years of industry expertise and continued year-on-year growth, this established and respected organisation is seeking an Internal IT Support Admin to join their expanding team on a 6 month contract. This is an excellent opportunity to for someone who has a background in 1st line and 2nd line technical support. The successful candidate will be responsible for diagnosing and resolving all hardware and software issues on desktops, laptops and servers. In this role, you will assist with IT projects and upgrades as required. For more information, please click apply and contact Alice Holwell - Reference 4933 , or call (phone number removed) . The Role: Office based (ONLY) Working on hardware and software issues 6 month temporary basis The Candidate: Experience in an IT support or helpdesk environment Knowledge of Windows systems, Microsoft 365 and networking fundamentals Right to work in the UK Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software
Feb 27, 2026
Contractor
Internal IT Support - 2nd Line Location: Stansted Salary: 45,000 pro rata Duration: 6-month contract Hours: Monday - Friday 8am - 5pm Position for a 2nd line IT Support Administrator to look after employees laptops, Wi-Fi and network issues across the UK via phone and email. With over 100 years of industry expertise and continued year-on-year growth, this established and respected organisation is seeking an Internal IT Support Admin to join their expanding team on a 6 month contract. This is an excellent opportunity to for someone who has a background in 1st line and 2nd line technical support. The successful candidate will be responsible for diagnosing and resolving all hardware and software issues on desktops, laptops and servers. In this role, you will assist with IT projects and upgrades as required. For more information, please click apply and contact Alice Holwell - Reference 4933 , or call (phone number removed) . The Role: Office based (ONLY) Working on hardware and software issues 6 month temporary basis The Candidate: Experience in an IT support or helpdesk environment Knowledge of Windows systems, Microsoft 365 and networking fundamentals Right to work in the UK Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software
