22 jobs found

Salesforce Business Analyst We are seeking an experienced Salesforce Business Analyst to join a major transformation programme supporting a large-scale Lead-to-Cash journey. This is an exciting opportunity for a Senior Business Analyst with strong Salesforce knowledge to work across business stakeholders, product teams, and delivery squads to shape and deliver Salesforce-enabled solutions. Location: London, UK (Hybrid 3 days per week in office) Contract Type: Contract Duration: 12 months Day Rate: £380 per day (Inside IR35) Working Pattern: Hybrid The Role As a Senior Salesforce Business Analyst, you will play a key role within a product-focused transformation team, supporting discovery activities, requirements definition, solution alignment, and delivery across Salesforce platforms. You will work closely with Product Leads, Product Managers, SMEs, and technical teams to understand business processes, identify opportunities for improvement, and translate business needs into clear requirements and user stories. Key Responsibilities Support discovery workshops by preparing materials, capturing requirements, and documenting business processes. Work with stakeholders to understand sales processes, commercial models, exception scenarios, and capability gaps. Provide Salesforce demonstrations and platform walkthroughs to business stakeholders. Translate business requirements into user stories, acceptance criteria, and delivery artefacts. Support product teams with backlog refinement and story grooming. Maintain fit-gap assessments, risk registers, capability maps, and requirement documentation. Collaborate with business process teams, change teams, testing teams, and delivery squads. Support UAT preparation, test readiness, cutover activities, and go-live coordination. Produce clear communication materials including summaries, decision papers, and stakeholder updates. Use Salesforce reporting and data analysis to support business decisions. Required Experience Strong experience working as a Business Analyst within Salesforce environments. Solid understanding of Salesforce Sales Cloud and Lead-to-Cash processes. Experience working with Salesforce integrations into ERP or downstream business systems. Experience supporting Salesforce transformation programmes. Strong stakeholder management skills with the ability to work with senior business users. Experience running workshops, gathering requirements, and documenting business processes. Experience creating user stories, acceptance criteria, process flows, and business requirements. Comfortable working within Agile/Scrum delivery teams. Experience with tools such as Jira, Confluence, Miro, Visio, Excel, and SharePoint. Desirable Experience Salesforce CPQ experience. Exposure to Salesforce Revenue Cloud Advanced. Experience with SAP or Oracle integrations. Experience working within complex enterprise transformation programmes. Experience in product-led Agile teams. Experience within commercial, events, exhibitions, or subscription-based industries. Power BI/reporting experience. This is an excellent opportunity for a Salesforce Business Analyst looking to work on a high-profile transformation programme with significant business impact.

Role: Senior Salesforce Developer About the Role Our client, a leading FTSE-100 company, is in the midst of a greenfield Salesforce implementation and is looking for a Senior Salesforce Developer to help design, develop and maintain complex Salesforce automations and integrations. You will play a key role in building scalable, secure, and high-performing solutions while collaborating with the internal team comprising architects, administrators, business analysts, and wider technical teams.Key Responsibilities Design, Build & Maintain Integrations and Automations Collaborate with architects and technical teams to design complex Salesforce automations and integrations. Develop and maintain integrations between Salesforce and enterprise systems such as ERP, websites, PIM platforms, finance systems, and other third-party applications. Support the transition from point-to-point integrations to a strategic integration platform such as MuleSoft. Design and build advanced Salesforce solutions using Flows, Apex, Platform Events, and Lightning Web Components (LWC). Create custom user interfaces when standard Salesforce functionality or third-party applications are insufficient. Security & Governance Ensure secure development practices and maintain high-quality coding standards. Stay up to date with Salesforce platform enhancements and integration best practices. Support security reviews and participate in regular penetration testing activities. Documentation & DevOps Produce and maintain technical documentation, architecture diagrams, and implementation specifications. Contribute to CI/CD processes and Salesforce DevOps practices. Review code and mentor junior developers to ensure delivery quality and consistency. Cross-Functional Collaboration Work closely with Architects, Salesforce Administrators, Business Analysts, internal technical teams, and external vendors. Deliver scalable, reliable, and secure Salesforce solutions aligned with business objectives. Required Skills & Experience 5+ years of hands-on Salesforce development experience. Strong expertise in: Apex Lightning Web Components (LWC) Salesforce APIs and Integrations Platform Events Complex Salesforce Configuration Strong understanding of the Salesforce data model and platform architecture. Proven experience delivering event-driven integrations. Experience with integration platforms such as MuleSoft. Ability to determine when to use declarative solutions versus custom development. Experience working in Agile environments using tools such as Jira. Hands-on experience with CI/CD pipelines and Salesforce DevOps practices. Proficiency in HTML, CSS, and JavaScript. Excellent communication and stakeholder management skills. Experience mentoring and supporting junior developers. Preferred Certifications Salesforce Certified Administrator Salesforce Platform Developer I Salesforce Platform Developer II Why Apply? Opportunity to join a major greenfield multi-cloud Salesforce transformation. Work predominantly remotely while collaborating with a high-performing Salesforce team. Exposure to enterprise integrations, modern DevOps practices, and solution architecture. Excellent opportunity for career growth within a strategic Salesforce programme. Please note: Applicants must have the right to work in the UK and should not require visa sponsorship now or in the future. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Data & Insights Manager Location: Office Based Job Type: Full-Time Salary: to About Trade Mastermind Trade Mastermind is a leading UK business growth and development organisation dedicated to helping ambitious business owners build more profitable, scalable and sustainable businesses. While we have a strong heritage and established reputation within the trades sector, our coaching, mentoring, events, training and business growth programmes support entrepreneurs and business owners across all industries and sectors. We help ambitious business owners improve their strategy, sales, marketing, leadership, operations and overall business performance. As Trade Mastermind continues to grow, so does the volume and importance of our data. We are looking for an experienced Data & Insights Manager to take ownership of the quality, structure, governance and effective use of data across the organisation. This is an opportunity to play an important role in developing our data capabilities and ensuring that accurate, reliable and actionable information supports business growth, operational excellence and exceptional customer experiences. The Role As our Data & Insights Manager, you will take ownership of how data is collected, structured, maintained, governed and utilised across Trade Mastermind. Working closely with Marketing, Sales, Customer Success, Finance and Operations, you will ensure that business-critical information is accurate, consistent, accessible and actionable. You will be responsible for improving data quality, developing robust processes, strengthening reporting capabilities and identifying opportunities to automate and optimise the way information flows between our systems. This role requires someone who is comfortable working both strategically and hands-on. One day you may be analysing business performance and developing dashboards for senior leadership, while another may involve investigating CRM data quality, improving an integration or working with a department to establish better data capture processes. We are looking for someone who enjoys bringing structure to complexity, solving problems and transforming data into meaningful business value. What You'll Be Responsible For You will take ownership of data management and governance across our key business systems, ensuring information is accurate, consistent and maintained to a high standard. A major focus of the role will be improving data quality. You will regularly review and audit our databases to identify duplicate, incomplete or inaccurate records and establish processes to prevent these issues from recurring. Where possible, you will introduce automation and controls to reduce manual intervention and improve reliability. You will develop and maintain dashboards, reports and performance metrics that give teams and senior leaders clear visibility of business performance. Working with stakeholders across the organisation, you will help define meaningful KPIs and ensure decisions are supported by reliable information. You will also be responsible for improving how data moves between our systems. This will include supporting CRM administration and optimisation, reviewing integrations, identifying opportunities for automation and contributing to system implementations, migrations and upgrades. Working closely with our Marketing and Sales teams, you will help improve lead management, segmentation, attribution and customer journey reporting. You will ensure that information generated through marketing campaigns, events, sales activity and customer interactions is captured accurately and can be used to improve acquisition, conversion, retention and customer experience. As our data capabilities develop, you will also help establish clear governance standards, documentation and best practices for how information is captured, stored, maintained and used throughout the organisation. About You You are likely to have previous experience as a Data Manager, Data Operations Manager, CRM Manager, Data Analyst, Business Intelligence Manager or in a similar data-focused position. You will have a strong understanding of data management and data quality principles, with experience working with large or complex datasets. You should be confident identifying problems within data, understanding why they are happening and implementing practical solutions. Strong analytical and problem-solving skills are essential, alongside advanced Microsoft Excel capabilities and experience producing reports, dashboards and performance metrics. You will need excellent attention to detail and a structured, process-driven approach. Just as importantly, you will be comfortable communicating with people across different areas and levels of a business, translating complex data into clear insights and practical recommendations. Experience with CRM platforms such as HubSpot, Salesforce or similar would be highly advantageous. Knowledge of SQL, Power BI, Looker Studio or Tableau would also be beneficial, as would experience working with system integrations, APIs and automation platforms. An understanding of UK GDPR, data protection and data governance requirements is desirable, particularly if you have previously helped establish or improve data governance processes. Experience within a fast-paced, entrepreneurial or high-growth business environment would be an advantage. What Success Looks Like Your work will create a trusted and reliable source of data across Trade Mastermind, giving teams greater confidence in the information they use every day. You will improve the accuracy, consistency and accessibility of our data while reducing duplication, inefficiencies and unnecessary manual processes. Senior leaders and departmental teams will have clearer visibility of performance through better dashboards, reporting and business intelligence. You will help connect information across Marketing, Sales, Customer Success, Finance and Operations, enabling us to better understand the complete customer journey and make smarter commercial decisions. Ultimately, you will help create a more data-driven culture where accurate information and meaningful insights are used to improve performance, customer experience and business growth. Why Join Trade Mastermind? Trade Mastermind is an ambitious and growing organisation where you will have the opportunity to make a genuine impact on how the business operates and makes decisions. This is not a role where you will simply maintain existing reports and databases. You will have the opportunity to shape our approach to data, improve systems and processes, introduce new ideas and build capabilities that will support the next stage of our growth. You will work alongside ambitious, entrepreneurial and high-performing teams while gaining exposure to multiple areas of the organisation. We offer opportunities for professional development and career progression, alongside a collaborative working environment where initiative, expertise and new ideas are valued. Most importantly, your work will contribute to our mission of helping ambitious business owners within the trades and across all other sectors build stronger, more profitable and sustainable businesses. If you are passionate about data quality, business intelligence and process improvement and want to help a growing organisation make smarter decisions through better use of data, we would love to hear from you.

About IRIS IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms. We're a Great Place to Work certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast. At IRIS, we build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. We're now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won't be line managing the team. Instead, you'll be visible with our Customer Success Managers and Renewals Specialists, helping people understand what good looks like, improve customer conversations, build confidence, and turn the right behaviours into everyday habits. You'll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent. Why This Role Matters Great Customer Success is about more than answering queries or closing tickets. It is about understanding what the customer is trying to achieve, helping them get value from our products, spotting risk early, building strong relationships, and supporting retention and renewal. That shift takes coaching, consistency, and reinforcement. That's where you come in. You'll help our teams build the confidence, skills, and commercial awareness needed to have better customer conversations and drive better outcomes. You'll help people understand: what good customer ownership looks like how to move from reactive support to proactive value-led conversations how to spot customer risk and act early how to talk confidently about adoption, value, retention and renewal how to use performance feedback in a constructive way how to build stronger habits around activity, follow-up and customer outcomes Simply put, you'll help make the change happen on the office floor. About the Team You'll Join You'll work across our Customer Success and Renewals teams, supporting colleagues who are focused on helping customers stay engaged, get value from IRIS products, and continue their partnership with us. You'll partner closely with: Customer Success Managers Renewals Specialists Frontline Managers Customer Success Leaders Renewals Leaders Learning & Development Senior Customer Success stakeholders This role is about being close to the team, understanding what is happening day to day, and helping managers and colleagues turn performance goals into practical action. What You'll Be Doing No two weeks will look exactly the same. One day you might be sitting with a Customer Success Manager to review how they approached a customer conversation. The next, you might be helping a Renewals Specialist build confidence around a commercial discussion, supporting a new starter with their ramp plan, or working with a manager to reinforce consistent expectations across their team. You might listen to calls, review CRM activity, look at performance trends, share best practice, or coach someone through how to handle a difficult customer situation. Your focus will include: Coaching Customer Success and Renewals colleagues You'll provide practical, supportive coaching to help people improve their performance, confidence and customer conversations. You'll help colleagues understand what good looks like, where they can improve, and what actions they can take straight away. This could include coaching around customer ownership, renewal conversations, adoption, value, risk, follow-up, objection handling, call quality, activity levels or customer engagement. Helping the team move from ticket-led to outcome-led You'll help reinforce the shift from simply responding to customer requests to taking ownership of customer outcomes. That means encouraging people to think beyond the immediate query and ask: What is the customer trying to achieve? Are they getting value from the product? Is there a risk we need to act on? What action should we take next? How do we support retention and renewal? You'll help make this mindset clear, practical and consistent across the team. Supporting managers You won't be there to replace managers, but you will help them land the message. You'll work with frontline managers to reinforce expectations, share themes, support coaching conversations, and help build consistency across teams. You may support managers with performance check-ins, new starter progress, quality reviews, or practical coaching plans for colleagues who need extra help. Supporting new starters You'll help new colleagues ramp up successfully by giving them practical support, guidance and feedback. You'll work with managers and L&D to understand where new starters are progressing well and where they may need more help. You'll also feed back any common themes that could improve onboarding, training or early-stage support. Using data and insight to guide action You don't need to be a data analyst, but you do need to be comfortable using performance information to spot patterns and focus your coaching. This could include CRM activity, call quality, customer feedback, renewal progress, customer health, activity levels, target progress, new starter ramp, or manager feedback. The key is being able to turn insight into simple, practical action. Sharing best practice You'll help create consistency by spotting what is working well and sharing it across teams. That might mean helping build coaching guides, call examples, conversation prompts, playbooks, checklists, or simple best-practice resources that help people do the job better. What We're Looking For We're less interested in job titles and more interested in relevant experience. You may currently be, or have previously been, a: Customer Success Manager Senior Customer Success Manager Renewals Manager Senior Renewals Specialist Account Manager Senior Account Manager Customer Success Team Leader Renewals Team Leader Customer Success Coach Customer Success Enablement Specialist Sales Enablement Specialist Commercial Enablement Specialist Customer Experience Coach Performance Coach This could be a great move if you have previously managed a Customer Success, Renewals or Account Management team and now want to step away from direct line management while still helping people improve. It could also suit a strong Senior CSM, Renewals Specialist or Account Manager who is known for doing the job well and now wants to pass on their experience to others. Essential Experience Experience in Customer Success, Renewals, Account Management, SaaS, subscription services, or another customer-facing commercial environment. A good understanding of what makes customer-facing teams successful. Confidence coaching others and helping people improve through practical feedback. Experience supporting customer conversations linked to value, adoption, retention, renewal, risk or commercial outcomes. The ability to help teams move from reactive customer handling to proactive, outcome-led customer conversations. Comfort using performance information, CRM activity, call reviews, customer feedback or manager insight to spot where support is needed. Strong communication skills and the confidence to give clear, constructive feedback. The ability to build trust quickly with frontline colleagues and managers. A practical, hands-on approach and the confidence to be visible with the team. The ability to reinforce expectations in a positive, consistent and supportive way. A genuine interest in helping people improve and succeed. Desirable Experience It would be useful, but not essential, if you also have: Experience in a software or SaaS business. Experience supporting Customer Success or Renewals teams. Experience using Salesforce or another CRM system. Experience in coaching, enablement, training or performance improvement. Experience supporting new starter onboarding or ramp-up. Experience reviewing calls, customer conversations, activity data or quality measures. Experience helping teams become more commercially confident. You'll Thrive In This Role If You Enjoy being close to the team and making things happen day to day. Like coaching people in real situations, not just in formal training sessions. Can explain things clearly and simply. Know how to challenge people positively while keeping trust. Are confident speaking to both frontline colleagues and managers. . click apply for full job details

Power BI Data Analyst / DeveloperAre you an experienced Power BI professional who enjoys turning complex business data into meaningful insights?We're recruiting for a Power BI Data Analyst / Developer to join a global Sales Operations function. This is a highly technical role where you'll take ownership of enterprise reporting solutions, helping Sales, Finance and Planning teams make data-driven decisions through scalable analytics and forecasting.You'll play a key role in modernising reporting capabilities, including migrating existing Tableau reports into Power BI, designing robust semantic models, and developing dashboards that support business growth and predictive analytics.The RoleAs the Power BI specialist within the team, you'll be responsible for designing, developing and maintaining business-critical reporting solutions while working with large, complex datasets from multiple sources.Key responsibilities include:Designing, developing and optimising Power BI dashboards, reports and semantic models.Converting existing Tableau reports into Power BI.Building scalable data models that support Sales, Finance, Demand Planning and Forecasting.Developing reporting solutions using data from Snowflake, SQL and multiple internal systems.Creating and maintaining Power BI Dataflows, Dimensions and DAX calculations.Performing data modelling, ETL and data transformation to deliver reliable reporting datasets.Identifying and resolving data quality issues and reporting anomalies.Supporting forecasting and planning initiatives through insightful reporting.Enhancing and maintaining existing dashboards and reporting infrastructure.Collaborating with Sales Operations, Business Leadership and IT to gather requirements and deliver impactful analytics solutions.About YouYou'll be an experienced Power BI developer with a passion for building high-quality reporting solutions and solving business problems through data.You'll ideally have:Strong commercial experience developing solutions in Power BI.Expert-level data modelling and semantic model design.Advanced DAX and SQL skills.Experience working with large and complex datasets.Strong ETL and data transformation experience.Experience integrating data from multiple sources, including Snowflake.Knowledge of data visualisation best practices.Experience building reporting solutions for Sales, Finance, Planning or Forecasting.Excellent stakeholder engagement and communication skills.A proactive, analytical mindset with exceptional attention to detail.Desirable ExperienceAny of the following would be advantageous:Microsoft FabricSAP data structuresSalesforce reporting and dataMicrosoft PL-300 certificationManufacturing or semiconductor industry experienceSales Operations or incentive compensation reportingThe OpportunityThis is an excellent opportunity to take ownership of enterprise reporting within a global organisation investing heavily in its data and analytics capabilities.You'll work on high-impact projects involving modern data platforms, predictive analytics and business intelligence, partnering with senior stakeholders to shape reporting strategy and improve business performance. If you're passionate about Power BI, enjoy designing scalable data models and want to make a real impact through data, we'd love to hear from you. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

RevOps Systems Lead (Salesforce) Location: Gerrards Cross - 2-3 days per week & Remote Salary: 80-90k + Bonus Type: Permanent No Sponsorship Available Purpose: The RevOps Systems Lead owns our Salesforce platform, the operational backbone of our commercial business, together with the connected tools around it, including Clari, SalesLoft and Highspot. Salesforce is the core of the role. This is hands-on: you will run the platform day to day, deliver the changes our Sales, Customer Success, Order Management and Support teams rely on, and keep the data clean and trusted. You will line-manage a small team, set the practical roadmap for the platform, and work directly with commercial leaders to turn how they sell, renew and serve customers into clean Salesforce processes. You will also manage our Salesforce implementation partner for any specialist or net-new build, so we buy that skill on demand rather than carry it in-house. You will be accountable for platform stability, user adoption, data integrity and reducing the volume of avoidable support tickets through better design. Key Responsibilities: Platform Ownership & Roadmap Own and maintain a practical roadmap of Salesforce changes and improvements, prioritised by commercial value and effort. Translate how the business sells, renews and serves customers into clean Salesforce processes - lead routing, opportunity and renewal stages, attribution, and approvals. Hands-on build and configuration: fields, page layouts, flows, validation rules, permission sets, reports and dashboards. Reduce avoidable ticket volume by fixing root causes - through better permissions, layouts, validation and self-service - not just resolving requests one by one. Own the connected tools in the commercial stack - HubSpot, Clari and SalesLoft - and keep the integrations and field mappings working. Own Salesforce CPQ post go-live (July 2026) - pricing, product bundles, discount and approval rules - working with the implementation partner through the launch and into business-as-usual. Team Leadership & Development Line-manage and develop a small Salesforce team (administrator and support analyst), setting clear priorities and standards. Manage our Salesforce implementation partner for any specialist or net-new build (for example automation, integrations or Agentforce), so we buy that skill on demand. Document how the platform's key processes work so knowledge is shared across the team, not held by one person. Conduct regular check-ins and reviews, supporting the team's certifications and development. Manage the team workload and the partner budget, and flag resourcing needs. Platform Optimisation Keep the platform stable, secure and performing well across Sales Cloud and Service Cloud. Manage Salesforce releases and connected-tool updates to minimise disruption. Implement governance controls for data management, access management and compliance. Monitor key platform metrics including system health, user adoption, data quality and system performance. Lead investigations into critical issues and drive remediation plans. Stakeholder Management Serve as the primary point of contact for all Salesforce matters across the organisation. Partner with business leaders to understand requirements and translate them into Salesforce solutions. Communicate platform updates, improvements and changes to stakeholders. Provide executive reporting on platform health, user adoption and ROI. Manage user adoption programmes, including training and change management initiatives. Essential Skills Salesforce Certified Administrator, ideally Advanced Administrator. Platform App Builder is a plus. 5+ years hands-on Salesforce administration, including Sales Cloud and Service Cloud. Strong commercial understanding of how a B2B sales organisation works - pipeline, opportunities, renewals, forecasting and attribution - and the ability to turn that into clean Salesforce processes. This is the most important requirement. Expert in declarative configuration: flows, validation rules, permission sets, page layouts, record types, reports and dashboards. Experience integrating Salesforce with connected commercial tools such as HubSpot, Clari or SalesLoft, including field mapping and data flow. Working knowledge of Salesforce CPQ - able to own and administer pricing, bundles and approval rules, and manage a partner's build. We are going live with CPQ in July 2026, so comfort supporting it from day one is important. Sound data management - imports, mass updates, deduplication and keeping data clean and trusted. Experience managing or working alongside a Salesforce implementation partner to scope and deliver build work. A track record of reducing support demand through better design, governance and self-service. Clear communicator who can work with commercial teams and explain technical things simply. Desirable Skills Awareness of newer Salesforce capabilities such as Agentforce and AI features - enough to scope and brief a partner, not to build from scratch. Experience in a SaaS or technology business. Familiarity with AppExchange tools and how to evaluate them. Knowledge of Jira and how it connects to Salesforce. Experience building reports and dashboards in a BI tool (Tableau, Power BI or similar). People-management experience, even of a small team. Competencies Commercially minded, and able to turn how the business works into clean Salesforce processes. Strong leader who can inspire and motivate a team to achieve excellence. Excellent communicator who can explain complex technical concepts to non-technical audiences. Problem-solver with a proactive approach to identifying and addressing issues. Change management capability to lead organisational transitions and drive adoption. Financial acumen to develop budgets and demonstrate ROI. Vendor and stakeholder management skills. Demonstrated ability to work collaboratively across departments and influence senior leadership. Detail-oriented with strong project management skills. Commitment to continuous learning and professional development.

Business Systems AnalystMy client is seeking an experienced Business Systems Analyst to support the design, implementation, and optimisation of digital systems that underpin programme delivery and client engagement.This is a fantastic opportunity for a commercially minded analyst who enjoys bridging the gap between business operations and technology, helping to drive process improvement, system adoption, and operational efficiency across a growing organisation.The RoleThe successful candidate will work closely with operational teams, technical stakeholders, and external partners to ensure business requirements are translated into scalable, effective system solutions.Key responsibilities will include:Leading business analysis and process mapping activities across operational workflowsGathering, documenting, and validating business requirementsSupporting the implementation and optimisation of CRM systems and digital platformsCollaborating with technical teams during system configuration, testing, and deploymentFacilitating workshops and stakeholder engagement sessionsSupporting reporting frameworks, dashboards, and data-driven decision makingCoordinating User Acceptance Testing (UAT) activitiesDriving continuous improvement initiatives across systems and processesThe PersonThe ideal candidate will have:3+ years' experience in a Business Analyst, Systems Analyst, or Process Analyst roleStrong experience in process mapping and workflow optimisationExperience supporting digital transformation or system implementation projectsExcellent stakeholder management and communication skillsThe ability to translate business requirements into clear functional specificationsExperience working with CRM systems and business platformsDesirable experience includes:Exposure to Salesforce, HubSpot, MS Dynamics, or similar platformsExperience with reporting and data analysis tools such as Power BI or advanced ExcelExperience working within consulting, advisory, or programme-led environmentsWhat's on OfferOpportunity to play a key role in impactful transformation projectsCollaborative and forward-thinking working environmentExposure to a variety of systems, stakeholders, and business initiativesCompetitive salary and benefits package To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

Senior Salesforce Business Analyst 12-month contract, Outside IR35, London (4 days), To £650/day Senior Business Analyst is required by well-established organisation with operations across the UK and Europe. They focus on delivering high-quality services to a diverse client base, emphasizing innovation, efficiency, and sustainable practices. They need an experienced Senior BA with expertise in Salesforce . Role Overview The Senior Business Analyst will support a key business project by implementing technology to enhance service offerings. You will collaborate with technology teams, stakeholders, and delivery groups to gather requirements, analyze processes, and provide documented insights for system enhancements across the full life cycle. Key Responsibilities Lead requirements gathering sessions and map current/future processes. Analyze impacts and document insights for cross-functional technology changes. Create standardized requirements, User Stories, and functional designs. Develop solutions, define success criteria, and assist with QA testing. Deliver status reports and assess system impacts. Requirements 5+ years as a Senior Business Analyst in complex technology environments. Experience with systems development and integration projects. Track record of producing high-quality documentation for multi-disciplinary teams. Ability to translate non-technical requirements into actionable insights. Salesforce , SAP, DevOps, and Microsoft Azure.

Have you previously served in the military, blue light services or currently as a serving reservist or military spouse? Do you have demonstrable experience in Data, Analytics, or related technology roles? Are you ready to transition into a new career with upskilling and career coaching included? Then you'll want to hear about our award-winning Ex-Forces Programme - designed to help service leavers, veterans and former blue light personnel transition into a new civilian career in our Data and Analytics Practice. Since 2012, FDM's Ex-Forces Programme has provided a next step for over 1,100 people globally, offering opportunities for personnel from all ranks across the three services into a new career in business and technology consultancy. No university degree required. Delivering industry recognised coaching, our Ex-Forces programme provides a soft landing into a meaningful second career as an FDM Consultant with renowned businesses, and in an ever-growing industry. You'll be joining FDM as a Consultant within our Data and Analytics Practice , where you will be delivering large-scale projects for our clients across a wide range of sectors and specialist areas. Depending on your background and experience, you could take on the role of: BI Developer Data Engineer Data Scientist Machine learning Engineer Robotic Process Automation Consultant Within the FDM Skills Lab you'll receive upskilling in: Business intelligence and advanced analytics Diverse data modelling, engineering and warehousing Automation and machine learning Modern data platforms and tools used to forecast, analyse and unlock business value This structured learning is designed to complement your prior experience, helping you gain momentum and confidence while staying aligned with the current market. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies. About You Open to UK service leavers, veterans, reservists, former Blue light Personnel and eligible military spouses who have experience in analytical, technical or data-focused roles. Suitable backgrounds include intelligence, signals, cyber, information systems, engineering, operational planning, capability analysis, logistics or technical trades where analysing data, producing reports, working with complex systems or supporting decision-making was part of your role and responsibilities. This programme supports transition into civilian careers in Data and Analytics, with structured training, coaching and no degree requirement. Minimum qualifications Previous career in the military, blue light services or as a serving reservist Experience in service within data analytics, technology or a related field A strong aptitude and interest in business and technology as well as data driven problem solving Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Support from the Ex-Forces network within FDM Two days per annum allocated to support military charities of your choice Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Salesforce Business Analyst Contract: 6 months (extensions highly likely) Rate: Up to £642.25 per day (Umbrella) Start: ASAP Location: Hybrid - 1 day per week onsite in Worcestershire Overview We're working with a large organisation undertaking a major 5-year Salesforce CRM transformation. This role sits in Year 2 of the programme, with initial groundwork already completed. The successful Business Analyst will play a key role in the implementation and integration of Salesforce CRM, working closely with senior stakeholders, delivery teams, and external suppliers to refine and shape requirements and drive delivery forward. Key Responsibilities Refine, challenge, and improve existing business requirements rather than producing them from scratch Support the implementation and integration of Salesforce CRM solutions Work closely with senior stakeholders, influencing decisions and constructively pushing back where required Build strong working relationships with new suppliers and internal teams Operate confidently in a demanding and fast-paced environment Ensure delivery aligns with Agile ways of working Required Experience Proven Salesforce CRM experience, specifically Service Cloud and/or Experience Cloud Strong Business Analysis experience on complex transformation programmes Experience working with senior stakeholders and navigating challenging conversations Confident, credible, and self-sufficient/able to work without hand-holding Experience working in Agile environments, using JIRA and Confluence Ability to build rapport quickly and maintain strong professional relationships Case Management experience Experience working with third-party suppliers on large programmes If this sounds like you, or somone you know. Please reach out to Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Salesforce Test Engineer Until 30/09 £500 - £550/Day Inside IR35 Swindon/ Mainly remote We are seeking a Salesforce Test Engineer for our Government client based in Swindon. This role will be mainly remote with occasional travel to the office in Swindon. The Salesforce Test Engineer role will be an initial contract until 30/09 paying between £500 - £550/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Role Profile: You will influence quality at all stages of the project, driving continuous improvement and getting involved with requirements, analysis, design, testing and release of enterprise level software applications You will work to ensure the successful delivery of the major platform work items from different IT projects through robust integration and test processes The ideal candidate for this role will be able to demonstrate experience with Acceptance testing (Including UAT), Exploratory Testing and Automation of functional and non-functional requirements. You will need to have an aptitude to pick up new skills quickly and a desire to provide coaching and mentoring to other testers within the team and other areas of the organisation Experience of Salesforce projects and SFDC platform experience is required for this role Identify and raise awareness of risks arising from the automation test results. Identify new and implement existing test frameworks to improve confidence in testing Work closely with salesforce developers to reach a common understanding of the code base and test coverage at unit level Collaborate with analysts to make sure the required business scenarios are covered in the acceptance test scripts Mentor and advise other team members in testing practices Propose solutions to clients, when needed Manage, plan and perform exploratory and automation activities throughout the project Ensure that quality issues and defects are appropriately identified Educated to Degree-level qualification or equivalent experience Salesforce Admin 201 or significant recent Salesforce project exposure required ITIL Foundation desirable ISTQB Test Foundation desirable Certified Agile Tester Certification desirable Working Experience of Playwright and other test frameworks - (BDD, cucumber) API testing with Rest Assured or Postman Be able to plan and prioritise all testing activities in alignment to operational objectives and to agreed deliverables Understand a variety of testing methods including the current / latest testing methods and tools Experience in testing JavaScript and React-based applications Experience in functional and integration testing of Salesforce applications Knowledge of software best practices like test-driven development (TDD), behavioural driven development (BDD), continuous integration and continuous deployment Great communication skills - you will be speaking with and presenting to your team members and the clients Experience working in an Agile environment If you are interested in the above, hit the Apply now button! Salesforce Test Engineer, Test Specialist, Salesforce Test Engineer, Tester, Salesforce Test Engineer Salesforce Test Engineer, Test Lead, Senior Tester, Salesforce, BDD, TDD, Playwright, Cucumber, JavaScript As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, they will interview the best candidates from within that group. If you qualify, please notify us on We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Business Systems AnalystMy client is seeking an experienced Business Systems Analyst to support the design, implementation, and optimisation of digital systems that underpin programme delivery and client engagement.This is a fantastic opportunity for a commercially minded analyst who enjoys bridging the gap between business operations and technology, helping to drive process improvement, system adoption, and operational efficiency across a growing organisation.The RoleThe successful candidate will work closely with operational teams, technical stakeholders, and external partners to ensure business requirements are translated into scalable, effective system solutions.Key responsibilities will include:Leading business analysis and process mapping activities across operational workflowsGathering, documenting, and validating business requirementsSupporting the implementation and optimisation of CRM systems and digital platformsCollaborating with technical teams during system configuration, testing, and deploymentFacilitating workshops and stakeholder engagement sessionsSupporting reporting frameworks, dashboards, and data-driven decision makingCoordinating User Acceptance Testing (UAT) activitiesDriving continuous improvement initiatives across systems and processesThe PersonThe ideal candidate will have:3+ years' experience in a Business Analyst, Systems Analyst, or Process Analyst roleStrong experience in process mapping and workflow optimisationExperience supporting digital transformation or system implementation projectsExcellent stakeholder management and communication skillsThe ability to translate business requirements into clear functional specificationsExperience working with CRM systems and business platformsDesirable experience includes:Exposure to Salesforce, HubSpot, MS Dynamics, or similar platformsExperience with reporting and data analysis tools such as Power BI or advanced ExcelExperience working within consulting, advisory, or programme-led environmentsWhat's on OfferOpportunity to play a key role in impactful transformation projectsCollaborative and forward-thinking working environmentExposure to a variety of systems, stakeholders, and business initiativesCompetitive salary and benefits package To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Deutsche Bank to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Deutsche Bank, we are looking for a UK Corporate Broking Investor Relations Lead for an initial 6-12 month contract based in the banks London offices, on a hybrid working pattern of 3 days in the office and 2 from home. Job description - the role Purpose of the role: Responsibility for corporate clients and non-clients IR service as assigned by the Co-Heads of Investor Relations What you'll do: Roadshows Establish and maintain relationships with corporate clients and institutional investors Develop & implement investor relations programs/IR planners for corporate clients Roadshow planning (i.e. agree dates with corporates) Focused investor targeting Institutional access-arrange and organise institutional roadshows, Capital Markets Days/Investor Events and site visits following corporate results/announcements/as agreed per the IR Programme wherever the location Keep corporate clients regularly updated regarding institutional meetings and ensure that relevant internal colleagues are informed of this too Liaison with other advisors & PR companies as appropriate Liaise with corporate clients regarding presentation materials Assist in the preparation of communication material as necessary Preparation of institutional profile documents Hosting salesforce presentations and institutional lunches Marketing Proactively agree with corporate broker/investment banker the investor contact programme for target clients Organise institutional meetings/roadshow/business days & site visits as required Accompanying corporate clients to institutional meetings/site visits as required Attending pitches, salesforce presentations and institutional lunches Shareholder Analysis & Market Analysis Reports Assist and oversee the production of shareholder analysis and market analysis reports Respond to shareholder analysis queries Conferences Planning and execution of sector conferences Collate and compile invite & attendee lists Liaise with relevant analysts and sales regarding the conference programme Inform and update necessary corporates regarding all aspects of their presentation and conference programme/schedule Production of conference packs (i.e. speaker biographies and company profiles etc) and presentation material Represent Deutsche Numis and welcome all presenters & delegates Internal Assist in the organisation of AGM's and analyst presentations Attending AGM's and analyst presentations when necessary Proxy chasing if necessary Attend sector meetings as necessary Answering corporate queries on share price/market Keep Deutsche Numis investment banking teams fully informed Updating Deutsche Numis systems & investor relations databases The skills you'll need: Prior experience in C orporate Investor Relations or a closely related corporate access role Experience liaising with C-suite and senior corporate stakeholders Strong understanding of I nstitutional Investors Proven attention to detail (critical to success in the role) Comfortable managing and handling multiple corporate clients Exposure to roadshows and investor events (organisation and execution) Confidence engaging with investors and senior internal stakeholders Deutsche Bank's Values Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. This client will only accept workers operating via a PAYE engagement model. AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.