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servicenow developer
Mastek UK
Senior ServiceNow Developer
Mastek UK City, Leeds
Senior ServiceNow Developer (Service Operations Tooling) Location: Leeds, UK - ( 2 Days Travel to Leeds Office Mandatory) Active SC or SC Eligible Candidates may apply We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow trusted partner. Must Have Skills Minimum of 5 years of experience as a ServiceNow Developer or in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and Step Functions. Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code. Strong problem-solving skills with a focus on continuous improvement and automation. Good understanding of ServiceNow out of the box architecture. Good understanding of other platforms such as; GitHub, Jira, Confluence Proven experience in developing & implementing innovative solutions on (but not limited to), the ServiceNow platform, driving thought leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities.
Jul 22, 2025
Full time
Senior ServiceNow Developer (Service Operations Tooling) Location: Leeds, UK - ( 2 Days Travel to Leeds Office Mandatory) Active SC or SC Eligible Candidates may apply We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow trusted partner. Must Have Skills Minimum of 5 years of experience as a ServiceNow Developer or in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and Step Functions. Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code. Strong problem-solving skills with a focus on continuous improvement and automation. Good understanding of ServiceNow out of the box architecture. Good understanding of other platforms such as; GitHub, Jira, Confluence Proven experience in developing & implementing innovative solutions on (but not limited to), the ServiceNow platform, driving thought leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities.
Boston Consulting Group
Global Product Director - Enterprise Services -Request and Workflow Management
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Product Owner managing our Enterprise Services (ES) Request & Workflow platform, currently managed within ServiceNow, you'll be responsible for driving the vision for enhancing the employee support experience for ES customers at BCG. This domain is instrumental in delivering exceptional employee service experiences by embracing technology and innovation without compromising a people-first mindset. You will work in an Agile environment to deliver Initiatives with measurable value and business outcomes. Stakeholder management is pivotal for this role, as you will often partner with customers to articulate the "What" and "Why" that drives your feature roadmap priorities and how you will collectively measure success over time. Additionally, you will regularly work with your development Squad to deliver the "How" to bring your roadmap to life. YOU'RE GOOD AT Partnering with multiple roles across the organization, offering a customer-focused mindset and proven ability to translate business goals into a feature-driven Product Roadmap Defining and communicating Objectives and Key Results (OKRs) to align technical product initiatives with organizational goals, effectively articulating the value proposition of proposed work to leadership teams, securing buy-in, and driving strategic decision-making Inspiring the "art of the possible", driving innovation and continuous improvement aligned to market trends Digital Transformation through functional process and workflow design in a global environment, aligning your Enterprise Services Request & Workflow Management capabilities with our broader cross-functional service vision to enhance the end user experience for requesting and consuming services/support Communicating clearly and effectively, both written and verbal, to collaborate in a global environment Engaging in continuous discovery (i.e., surveys, interviews) to better understand and anticipate customer needs Maintaining an Enterprise, holistic view of challenges across customer segments to promote scalable, long-term solutions in favor of "quick fixes" - in some cases requiring hard tradeoffs according to the value, cost, and speed of delivery Collaborating with your development squad to translate roadmap Initiatives into actionable Epics and Stories, advocating for scalable and realistic delivery timelines Articulating the evolving priorities and desired business outcomes for the Quarterly Business Review (QBR) process, while also tracking and articulating key results targeted in previous quarters Public speaking and influencing senior and executive leadership, especially to 'de-mystify' complex, nuanced topics to drive the right decisions for the organization What You'll Bring Bachelor's degree required 10+ years' experience working as a Product Owner, Product Manager, ServiceNow Solution Consultant, or related field at a director level. Strong understanding of service management, business operational processes, and workflow management - ServiceNow subject matter experience preferred, or 5+ years' focused experience in a related Saas product(s), as well as an understanding of core business services such as Procurement, internal Finance support, and more. A plus if you have experience with enterprise systems in these domains such as SAP and Coupa. Proven experience leading large-scale program transformations, encompassing both process optimization and technical implementation. Proficiency in Agile methodology, experience in Atlassian stack (i.e. JIRA) or related tools Strong understanding of emerging technologies, especially GenAI to elevate the customer service chat and self-service experience Background in Consulting industry a plus Management experience a plus Who You'll Work With You'll report directly to the IT & Business Platforms Product Portfolio Lead, working very closely with your fellow Product Owners and the entire engineering team(s) including Scrum Lead, Tech Analysts, UX, Developers, and QA Analysts. Additionally, you will work very closely with customers to gather and translate detailed requirements to populate the Product Backlog and support delivery of high-value business Initiatives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 22, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Product Owner managing our Enterprise Services (ES) Request & Workflow platform, currently managed within ServiceNow, you'll be responsible for driving the vision for enhancing the employee support experience for ES customers at BCG. This domain is instrumental in delivering exceptional employee service experiences by embracing technology and innovation without compromising a people-first mindset. You will work in an Agile environment to deliver Initiatives with measurable value and business outcomes. Stakeholder management is pivotal for this role, as you will often partner with customers to articulate the "What" and "Why" that drives your feature roadmap priorities and how you will collectively measure success over time. Additionally, you will regularly work with your development Squad to deliver the "How" to bring your roadmap to life. YOU'RE GOOD AT Partnering with multiple roles across the organization, offering a customer-focused mindset and proven ability to translate business goals into a feature-driven Product Roadmap Defining and communicating Objectives and Key Results (OKRs) to align technical product initiatives with organizational goals, effectively articulating the value proposition of proposed work to leadership teams, securing buy-in, and driving strategic decision-making Inspiring the "art of the possible", driving innovation and continuous improvement aligned to market trends Digital Transformation through functional process and workflow design in a global environment, aligning your Enterprise Services Request & Workflow Management capabilities with our broader cross-functional service vision to enhance the end user experience for requesting and consuming services/support Communicating clearly and effectively, both written and verbal, to collaborate in a global environment Engaging in continuous discovery (i.e., surveys, interviews) to better understand and anticipate customer needs Maintaining an Enterprise, holistic view of challenges across customer segments to promote scalable, long-term solutions in favor of "quick fixes" - in some cases requiring hard tradeoffs according to the value, cost, and speed of delivery Collaborating with your development squad to translate roadmap Initiatives into actionable Epics and Stories, advocating for scalable and realistic delivery timelines Articulating the evolving priorities and desired business outcomes for the Quarterly Business Review (QBR) process, while also tracking and articulating key results targeted in previous quarters Public speaking and influencing senior and executive leadership, especially to 'de-mystify' complex, nuanced topics to drive the right decisions for the organization What You'll Bring Bachelor's degree required 10+ years' experience working as a Product Owner, Product Manager, ServiceNow Solution Consultant, or related field at a director level. Strong understanding of service management, business operational processes, and workflow management - ServiceNow subject matter experience preferred, or 5+ years' focused experience in a related Saas product(s), as well as an understanding of core business services such as Procurement, internal Finance support, and more. A plus if you have experience with enterprise systems in these domains such as SAP and Coupa. Proven experience leading large-scale program transformations, encompassing both process optimization and technical implementation. Proficiency in Agile methodology, experience in Atlassian stack (i.e. JIRA) or related tools Strong understanding of emerging technologies, especially GenAI to elevate the customer service chat and self-service experience Background in Consulting industry a plus Management experience a plus Who You'll Work With You'll report directly to the IT & Business Platforms Product Portfolio Lead, working very closely with your fellow Product Owners and the entire engineering team(s) including Scrum Lead, Tech Analysts, UX, Developers, and QA Analysts. Additionally, you will work very closely with customers to gather and translate detailed requirements to populate the Product Backlog and support delivery of high-value business Initiatives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
CapGemini
Senior Consultant- ServiceNow Architect 1
CapGemini Manchester, Lancashire
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Consultant- ServiceNow Architect 1 At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The focus of your role, as a ServiceNow Architect, will be two-fold. 1. Support development of large clients' ServiceNow target architectures and roadmaps 2. Create domain architectures as part of the wider enterprise transformation roadmap You will: Define the architecture, design, and implementation of ServiceNow solutions, ensuring alignment with business needs and strategy Have experience in areas such as ServiceNow ITSM, ITOM, ITBM, and other modules, guiding integration and automation strategies, as well as across business architecture and operating model design supported by ServiceNow. Advise clients on industry and ServiceNow best practices across products and platform and when to adopt or adapt based on the unique circumstances of this client. Support the project team, directing other lead developers and business process consultants and project managers on best practices for implementation Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Design MID server architecture and configure to support applications such as Discovery, Orchestration, Service Mapping, Event Management, Operational Intelligence and Cloud Management. Contribute to customers' business strategies, identifying the best combinations of business and technology solutions to leverage the differentiating benefits of ServiceNow applications. Champion emerging product and platform features such as NOW Experience, UI Builder, Now Assist, GenAI, encouraging changes to target operating model and strategy as required. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc . YOUR PROFILE Experience of architecting ServiceNow solutions across multiple Service Management operating model domains achieving quality, efficiency, productivity and resilience benefits through automation, standardisation and customer experience focus. ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist certification. Experience with business process modelling tools and frameworks (e.g. BPMN and UML). Agile, ITIL, or project management frameworks. Experience in multi-cloud environments and integration strategies. Familiarity with scripting languages for custom development within ServiceNow. WHAT YOU'LL LOVE ABOUT WORKING HERE: Our Digital Architects are the architects of positive futures and are at the heart of driving better business outcomes with and for our clients. As part of shaping this future, we use talented Architects to deliver leading-edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. Working with leading architects, technology consultants and business sector experts, you will be at the heart of delivering profitable outcomes in business- and technology-oriented environments, helping a broad range of private- and public-sector clients to achieve their strategic goals. Our ServiceNow Architects are part of Digital Architecture in the Business Technology practice of Capgemini Invent. We are a dynamic community that values growth, professional development and the ability to make a real difference. We work in diverse multi-disciplinary teams, hand-in-glove with our clients. Our ServiceNow ERP Architects play a pivotal role in realising clients' business outcomes. They are at the forefront of transforming clients' "Digital Core", catalysing their transformation to adaptive, autonomous businesses realising the potential of the 4th Industrial Revolution. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance . ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code: 274007 Posted on: 26 Jun 2025 Experience Level: Experienced Professionals Contract Type: Permanent Location: Manchester, GB London, GB Glasgow, GB
Jul 22, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Consultant- ServiceNow Architect 1 At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The focus of your role, as a ServiceNow Architect, will be two-fold. 1. Support development of large clients' ServiceNow target architectures and roadmaps 2. Create domain architectures as part of the wider enterprise transformation roadmap You will: Define the architecture, design, and implementation of ServiceNow solutions, ensuring alignment with business needs and strategy Have experience in areas such as ServiceNow ITSM, ITOM, ITBM, and other modules, guiding integration and automation strategies, as well as across business architecture and operating model design supported by ServiceNow. Advise clients on industry and ServiceNow best practices across products and platform and when to adopt or adapt based on the unique circumstances of this client. Support the project team, directing other lead developers and business process consultants and project managers on best practices for implementation Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Design MID server architecture and configure to support applications such as Discovery, Orchestration, Service Mapping, Event Management, Operational Intelligence and Cloud Management. Contribute to customers' business strategies, identifying the best combinations of business and technology solutions to leverage the differentiating benefits of ServiceNow applications. Champion emerging product and platform features such as NOW Experience, UI Builder, Now Assist, GenAI, encouraging changes to target operating model and strategy as required. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc . YOUR PROFILE Experience of architecting ServiceNow solutions across multiple Service Management operating model domains achieving quality, efficiency, productivity and resilience benefits through automation, standardisation and customer experience focus. ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist certification. Experience with business process modelling tools and frameworks (e.g. BPMN and UML). Agile, ITIL, or project management frameworks. Experience in multi-cloud environments and integration strategies. Familiarity with scripting languages for custom development within ServiceNow. WHAT YOU'LL LOVE ABOUT WORKING HERE: Our Digital Architects are the architects of positive futures and are at the heart of driving better business outcomes with and for our clients. As part of shaping this future, we use talented Architects to deliver leading-edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. Working with leading architects, technology consultants and business sector experts, you will be at the heart of delivering profitable outcomes in business- and technology-oriented environments, helping a broad range of private- and public-sector clients to achieve their strategic goals. Our ServiceNow Architects are part of Digital Architecture in the Business Technology practice of Capgemini Invent. We are a dynamic community that values growth, professional development and the ability to make a real difference. We work in diverse multi-disciplinary teams, hand-in-glove with our clients. Our ServiceNow ERP Architects play a pivotal role in realising clients' business outcomes. They are at the forefront of transforming clients' "Digital Core", catalysing their transformation to adaptive, autonomous businesses realising the potential of the 4th Industrial Revolution. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance . ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code: 274007 Posted on: 26 Jun 2025 Experience Level: Experienced Professionals Contract Type: Permanent Location: Manchester, GB London, GB Glasgow, GB
IRM ServiceNow Developer
Experis - ManpowerGroup
ServiceNow Developer (IRM) 6 months Remote working (1 day on-site when required) Inside IR35 - Umbrella only Responsibilities: Development and Customization: Work on developing and customizing ServiceNow IRM applications. Risk Management: Implement solutions for managing cyber risks and controls. Collaboration: Collaborate with Scrum Masters, Solution Architects, and other team members to deliver complete solutions. Integration: Ensure seamless integration of IRM modules with other ServiceNow applications. Requirements: Experience: Proven hands-on experience with ServiceNow IRM. Skills: Strong understanding of cyber risks and controls. Certifications: ServiceNow certifications such as CSA (Certified System Administrator) and IRM-specific certifications are often preferred All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Jul 21, 2025
Full time
ServiceNow Developer (IRM) 6 months Remote working (1 day on-site when required) Inside IR35 - Umbrella only Responsibilities: Development and Customization: Work on developing and customizing ServiceNow IRM applications. Risk Management: Implement solutions for managing cyber risks and controls. Collaboration: Collaborate with Scrum Masters, Solution Architects, and other team members to deliver complete solutions. Integration: Ensure seamless integration of IRM modules with other ServiceNow applications. Requirements: Experience: Proven hands-on experience with ServiceNow IRM. Skills: Strong understanding of cyber risks and controls. Certifications: ServiceNow certifications such as CSA (Certified System Administrator) and IRM-specific certifications are often preferred All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
ServiceNow Technical Architect - Senior Manager
WeAreTechWomen
Job Description Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. You can understand business challenges and architect system solutions with ServiceNow. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Closing Date for Applications: 31/08/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Qualification We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. Locations London Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Jul 20, 2025
Full time
Job Description Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. You can understand business challenges and architect system solutions with ServiceNow. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Closing Date for Applications: 31/08/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Qualification We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. Locations London Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Site Reliability Engineer
Experian Group
What you will do: The Site Reliability Engineer takes care of the uptime of Experian Platforms Software: ExperianOne - Experian's Cloud SaaS offering for Decision Analytics and Fraud specific platforms. In this role you will report to the Site Reliability Engineering Manager. Spot problems, areas for improvement, and performance bottlenecks. Partner with development teams or equivalent to improve services through rigorous testing and release procedures. Run the production environment by monitoring availability and taking a view of system health. Make monitoring and alerting notify on symptoms and not on outages. Efficiently triage issues and find owners for problem resolution. Identify and resolve root causes, replacing manual steps with sustainable solutions. Lead and supports coordinated incident response to restore service availability. Write complex queries using various tools. Maintain strong relationships with other members of the Regional SRE teams and also with Global SRE team around the globe. Collaborate with colleagues and third parties who support backing applications. Collaborate with developers, security and architects to build and improve maintainable solutions. Maintaining the systems - edge cases, failure modes, behaviours, specific implementations. Oncall duty during daytime on weekends once a month or less. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at . Experience and Skills What you are expected to bring: Excellent level of English with colleagues across the globe. 1+ years of experience as a Site reliability engineer. Written and verbal fluency in English. Working across boundaries - geographically, teams, language and cultural . Quickly adapts to new tools, frameworks, and methodologies through hands-on experimentation and learning. Cloud aware - you understand how cloud technologies differ from other technical approaches and are able to explain these to others. Understanding of Kubernetes, Infrastructure as Code, High availability principles Direct experience of supporting complex, highly scaled systems in production Linux knowledge, troubleshooting and predicting issues in advance. Networking, troubleshooting and monitoring. Cloud Native application designs for scalability and resilience. Incident Management and co-ordination, Blameless PIRs Kubernetes, EKS, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python. Java, Cassandra, Redis, Apigee, Okta, Postgres, AWS/Azure/GCP. Infrastructure as Code, Git Ops. Additional Information What you will get: Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books. Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time. Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits! Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event. Opportunity for Flexible working hours and Home Office. Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Jul 20, 2025
Full time
What you will do: The Site Reliability Engineer takes care of the uptime of Experian Platforms Software: ExperianOne - Experian's Cloud SaaS offering for Decision Analytics and Fraud specific platforms. In this role you will report to the Site Reliability Engineering Manager. Spot problems, areas for improvement, and performance bottlenecks. Partner with development teams or equivalent to improve services through rigorous testing and release procedures. Run the production environment by monitoring availability and taking a view of system health. Make monitoring and alerting notify on symptoms and not on outages. Efficiently triage issues and find owners for problem resolution. Identify and resolve root causes, replacing manual steps with sustainable solutions. Lead and supports coordinated incident response to restore service availability. Write complex queries using various tools. Maintain strong relationships with other members of the Regional SRE teams and also with Global SRE team around the globe. Collaborate with colleagues and third parties who support backing applications. Collaborate with developers, security and architects to build and improve maintainable solutions. Maintaining the systems - edge cases, failure modes, behaviours, specific implementations. Oncall duty during daytime on weekends once a month or less. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at . Experience and Skills What you are expected to bring: Excellent level of English with colleagues across the globe. 1+ years of experience as a Site reliability engineer. Written and verbal fluency in English. Working across boundaries - geographically, teams, language and cultural . Quickly adapts to new tools, frameworks, and methodologies through hands-on experimentation and learning. Cloud aware - you understand how cloud technologies differ from other technical approaches and are able to explain these to others. Understanding of Kubernetes, Infrastructure as Code, High availability principles Direct experience of supporting complex, highly scaled systems in production Linux knowledge, troubleshooting and predicting issues in advance. Networking, troubleshooting and monitoring. Cloud Native application designs for scalability and resilience. Incident Management and co-ordination, Blameless PIRs Kubernetes, EKS, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python. Java, Cassandra, Redis, Apigee, Okta, Postgres, AWS/Azure/GCP. Infrastructure as Code, Git Ops. Additional Information What you will get: Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books. Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time. Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits! Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event. Opportunity for Flexible working hours and Home Office. Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Senior Application Support / Leicester Hybrid
Oliver James Associates Ltd. Leicester, Leicestershire
Senior Application Support Developer - Leicester Hybrid Salary: £50,000 About the Role We are seeking a highly skilled and motivated Application Support Developer who may be looking for their next step in career to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL, application testing, and a keen investigative mindset to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, root cause analysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades, patches, and new deployments, ensuring robust functionality. Collaborate with developers, QA, DevOps, and business stakeholders to ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Strong hands-on experience with SQL for querying, troubleshooting, and data validation. Solid understanding of application testing methodologies, defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). If this role sounds like your career move please click "APPLY" OR email
Jul 19, 2025
Full time
Senior Application Support Developer - Leicester Hybrid Salary: £50,000 About the Role We are seeking a highly skilled and motivated Application Support Developer who may be looking for their next step in career to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL, application testing, and a keen investigative mindset to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, root cause analysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades, patches, and new deployments, ensuring robust functionality. Collaborate with developers, QA, DevOps, and business stakeholders to ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Strong hands-on experience with SQL for querying, troubleshooting, and data validation. Solid understanding of application testing methodologies, defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). If this role sounds like your career move please click "APPLY" OR email
Senior Staff Technical Product Manager (Visa Sponsorship Available)
Techwaka Cheltenham, Gloucestershire
Job Description Summary As the Sr. Staff Technical Product Manager, you will be at the helm of managing our state-of-the-art Manufacturing Execution Systems (MES) solutions across our component and assembly shops. In this pivotal role, you will collaborate closely with GE Aerospace shops, business stakeholders, and blueprint owners to identify and implement critical enhancements, manage EVM/CMMC requirements, and oversee product upgrades and patching. You will be the linchpin in relationship management, bridging the gap between shops, functional teams, implementation squads, and support operations. Your primary focus will be ensuring seamless integration and alignment of perspectives from a diverse array of stakeholders, including Product Managers, Technical Anchors, Service Owners, and Developers across Digital Technology and our Capacity Functional Team. This is an unparalleled opportunity to make a significant impact on our manufacturing processes, driving efficiency and innovation. Join us and be a key player in propelling GE Aerospace to new heights of technological excellence. Job Description Role Responsibilities • Demonstrate superior experience and knowledge in MES products and the manufacturing industry, aiding in the replacement of legacy systems. • Interact with customers and stakeholders for requirements gathering, fine-tuning, and obtaining product feedback. • Own and manage MES solutions deployed across GE sites in Europe, ensuring technical product ownership and service management. • Possess a deep understanding of the technology stack and its impact on the final product. • Act as a bridge between implementation teams, stakeholders, shops, and support teams through go-live, hyper-care, and transition to operations. • Rationalize decisions and their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to support positive outcomes. Education Qualification • Bachelor's degree from accredited university is highly desirable, and/or comprehensive professional experience of digital transformation within manufacturing. • Note: Military experience is equivalent to professional experience. Desired Skills • Deep domain depth in smart factory and manufacturing business processes. • Experience implementing MES and production optimizations products preferred but not mandatory. • Strong knowledge of software design and coding principles. • Experience working in an Agile environment. • Familiarity with versatile implementation options. • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Business Acumen • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Has the ability to analyze impact of technology choices. • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. • Demonstrates knowledge of the competitive environment. Personal Attributes: • Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. • Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. • Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Performance based annual bonus Non-contributory Pension Life Assurance Group income protection Private medical cover Holiday Hourly equivalent of 26 days, with flexible option to buy or sell UK Security Clearance UK Security Clearance (SC) is required and must be maintained for this role. Candidates who do not meet the minimum requirements for UK Security Clearance are not eligible for this role on grounds of national security. If UK Security Clearance is not obtained, any offer of employment may be withdrawn on grounds of national security. Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Apply Now
Jul 18, 2025
Full time
Job Description Summary As the Sr. Staff Technical Product Manager, you will be at the helm of managing our state-of-the-art Manufacturing Execution Systems (MES) solutions across our component and assembly shops. In this pivotal role, you will collaborate closely with GE Aerospace shops, business stakeholders, and blueprint owners to identify and implement critical enhancements, manage EVM/CMMC requirements, and oversee product upgrades and patching. You will be the linchpin in relationship management, bridging the gap between shops, functional teams, implementation squads, and support operations. Your primary focus will be ensuring seamless integration and alignment of perspectives from a diverse array of stakeholders, including Product Managers, Technical Anchors, Service Owners, and Developers across Digital Technology and our Capacity Functional Team. This is an unparalleled opportunity to make a significant impact on our manufacturing processes, driving efficiency and innovation. Join us and be a key player in propelling GE Aerospace to new heights of technological excellence. Job Description Role Responsibilities • Demonstrate superior experience and knowledge in MES products and the manufacturing industry, aiding in the replacement of legacy systems. • Interact with customers and stakeholders for requirements gathering, fine-tuning, and obtaining product feedback. • Own and manage MES solutions deployed across GE sites in Europe, ensuring technical product ownership and service management. • Possess a deep understanding of the technology stack and its impact on the final product. • Act as a bridge between implementation teams, stakeholders, shops, and support teams through go-live, hyper-care, and transition to operations. • Rationalize decisions and their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to support positive outcomes. Education Qualification • Bachelor's degree from accredited university is highly desirable, and/or comprehensive professional experience of digital transformation within manufacturing. • Note: Military experience is equivalent to professional experience. Desired Skills • Deep domain depth in smart factory and manufacturing business processes. • Experience implementing MES and production optimizations products preferred but not mandatory. • Strong knowledge of software design and coding principles. • Experience working in an Agile environment. • Familiarity with versatile implementation options. • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Business Acumen • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Has the ability to analyze impact of technology choices. • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. • Demonstrates knowledge of the competitive environment. Personal Attributes: • Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. • Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. • Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Performance based annual bonus Non-contributory Pension Life Assurance Group income protection Private medical cover Holiday Hourly equivalent of 26 days, with flexible option to buy or sell UK Security Clearance UK Security Clearance (SC) is required and must be maintained for this role. Candidates who do not meet the minimum requirements for UK Security Clearance are not eligible for this role on grounds of national security. If UK Security Clearance is not obtained, any offer of employment may be withdrawn on grounds of national security. Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Apply Now
Senior Technical Consultant
Pulsar Consulting Ltd
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
Jul 18, 2025
Full time
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
Senior Technical Consultant (Risk)
Pulsar Consulting Ltd
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Research indicates that women, individuals with disabilities, those who identify as LGBTQ+, are neurodivergent, or come from ethnic minority backgrounds often hesitate to apply for roles unless they meet every listed qualification. At Pulsar, we're dedicated to fostering a diverse, inclusive, and genuine work environment where everyone has the opportunity to thrive. So, if you're enthusiastic about this position but your experience doesn't exactly match every requirement in the job description, we still encourage you to apply - you might be the perfect fit for this or another opportunity within our team. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
Jul 17, 2025
Full time
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Research indicates that women, individuals with disabilities, those who identify as LGBTQ+, are neurodivergent, or come from ethnic minority backgrounds often hesitate to apply for roles unless they meet every listed qualification. At Pulsar, we're dedicated to fostering a diverse, inclusive, and genuine work environment where everyone has the opportunity to thrive. So, if you're enthusiastic about this position but your experience doesn't exactly match every requirement in the job description, we still encourage you to apply - you might be the perfect fit for this or another opportunity within our team. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
Junior Software Developer
Toshiba EMEA
We are Toshiba Tec UK, part of the global Toshiba brand, active in various high-tech industrial sectors. As a leading supplier of information technology, we are passionate about helping companies to become more profitable, efficient and eco-friendly by transforming the way information is captured, managed, displayed and shared. We are looking for an individual who wants to share our mission to continually strive to find new and better solutions, who can grow with us, collaborate with us and our customers, to help shape the world for the better, both today and for generations to come. The Junior Software Developer will be joining Toshiba Imaging Systems at an exciting time as we embark on a digital transformation journey. We are consolidating ServiceNow into an integrated business system allowing us to scale the system as we focus on growth. You will be responsible for the design and implementation of our IT systems solutions as well as migrate, update and drive initiatives to ensure the system is fully utilised. You will be working closely with key stakeholders, as you identify, develop, and deploy new business processes. This role is part of a small team of developers with a large amount of autonomy, whilst receiving mentorship from experienced developers. At Toshiba Tec, we look to create fun and friendly working environment, which offers individuals the opportunities to grow and develop, whilst being part of a hardworking and a pragmatic culture. If this sounds like you, we would love to hear from you!
Jul 17, 2025
Full time
We are Toshiba Tec UK, part of the global Toshiba brand, active in various high-tech industrial sectors. As a leading supplier of information technology, we are passionate about helping companies to become more profitable, efficient and eco-friendly by transforming the way information is captured, managed, displayed and shared. We are looking for an individual who wants to share our mission to continually strive to find new and better solutions, who can grow with us, collaborate with us and our customers, to help shape the world for the better, both today and for generations to come. The Junior Software Developer will be joining Toshiba Imaging Systems at an exciting time as we embark on a digital transformation journey. We are consolidating ServiceNow into an integrated business system allowing us to scale the system as we focus on growth. You will be responsible for the design and implementation of our IT systems solutions as well as migrate, update and drive initiatives to ensure the system is fully utilised. You will be working closely with key stakeholders, as you identify, develop, and deploy new business processes. This role is part of a small team of developers with a large amount of autonomy, whilst receiving mentorship from experienced developers. At Toshiba Tec, we look to create fun and friendly working environment, which offers individuals the opportunities to grow and develop, whilst being part of a hardworking and a pragmatic culture. If this sounds like you, we would love to hear from you!
Developer (ServiceNow) - DfE - SEO
Manchester Digital Darlington, County Durham
Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Please note: As part of the team, you will be required to ensure adequate cover is provided between 8am and 5pm Mon-Fri. Some flexibility may be shown and can be discussed with the successful applicant. Regular travel to other offices is required for this role. Person specification Modern coding and development standards, practices, and techniques. Understanding of ServiceNow modules - ITSM, ITOM. Ability to facilitate technical workshops and requirements discussions with stakeholders of varying levels of seniority and technical skill. Good understanding and experience of agile methodologies. UCD focus. Integrations, automation and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of service management principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern development workflows. Experience with CMDB/CSDM. ITIL 4 certification. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision. Technical skills We'll assess you against these technical skills during the selection process: Strong understanding of ITIL/ServiceNow Good understanding and experience of agile methodologies, development lifecycle System design and support, including UCD principles, security, lifecycle
Jul 17, 2025
Full time
Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Please note: As part of the team, you will be required to ensure adequate cover is provided between 8am and 5pm Mon-Fri. Some flexibility may be shown and can be discussed with the successful applicant. Regular travel to other offices is required for this role. Person specification Modern coding and development standards, practices, and techniques. Understanding of ServiceNow modules - ITSM, ITOM. Ability to facilitate technical workshops and requirements discussions with stakeholders of varying levels of seniority and technical skill. Good understanding and experience of agile methodologies. UCD focus. Integrations, automation and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of service management principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern development workflows. Experience with CMDB/CSDM. ITIL 4 certification. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision. Technical skills We'll assess you against these technical skills during the selection process: Strong understanding of ITIL/ServiceNow Good understanding and experience of agile methodologies, development lifecycle System design and support, including UCD principles, security, lifecycle
Developer (ServiceNow) - DfE - SEO
Manchester Digital Coventry, Warwickshire
Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Please note: As part of the team, you will be required to ensure adequate cover is provided between 8am and 5pm Mon-Fri. Some flexibility may be shown and can be discussed with the successful applicant. Regular travel to other offices is required for this role. Person specification Modern coding and development standards, practices, and techniques. Understanding of ServiceNow modules - ITSM, ITOM. Ability to facilitate technical workshops and requirements discussions with stakeholders of varying levels of seniority and technical skill. Good understanding and experience of agile methodologies. UCD focus. Integrations, automation and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of service management principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern development workflows. Experience with CMDB/CSDM. ITIL 4 certification. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision. Technical skills We'll assess you against these technical skills during the selection process: Strong understanding of ITIL/ServiceNow Good understanding and experience of agile methodologies, development lifecycle System design and support, including UCD principles, security, lifecycle
Jul 17, 2025
Full time
Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Please note: As part of the team, you will be required to ensure adequate cover is provided between 8am and 5pm Mon-Fri. Some flexibility may be shown and can be discussed with the successful applicant. Regular travel to other offices is required for this role. Person specification Modern coding and development standards, practices, and techniques. Understanding of ServiceNow modules - ITSM, ITOM. Ability to facilitate technical workshops and requirements discussions with stakeholders of varying levels of seniority and technical skill. Good understanding and experience of agile methodologies. UCD focus. Integrations, automation and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of service management principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern development workflows. Experience with CMDB/CSDM. ITIL 4 certification. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision. Technical skills We'll assess you against these technical skills during the selection process: Strong understanding of ITIL/ServiceNow Good understanding and experience of agile methodologies, development lifecycle System design and support, including UCD principles, security, lifecycle
ServiceNOW Senior Technical Consultant - Source to Pay
DXC Technology Inc.
Job Description: ServiceNOW Senior Technical Consultant - Source to Pay Location: remote within the UK Salary: Dependent on Experience The role: As a ServiceNow Senior Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform. You will provide technical consulting services to clients, contributing to the design and delivery of technical solutions-including customizing package-based solutions, data design and conversion, technically focused testing, and configuration of technical infrastructure components. You'll serve as a technical resource on project teams, developing and demonstrating specialized knowledge and skills in ServiceNow as an enterprise solution. In particular, this role will have a strong focus on designing and implementing ServiceNow solutions that support Source-to-Pay (S2P) processes, integrating with procurement, sourcing, and finance systems to streamline operations and enhance value delivery. You will provide guidance, thought leadership, and hands-on development to both client and internal technical resources. Responsibilities: Be part of a team of ServiceNow specialists delivering enterprise-grade ServiceNow solutions to multiple clients Lead or support workshops and requirements gathering, especially for Source-to-Pay workflows, and advise on design best practices Develop and implement ServiceNow configurations and customizations to meet business requirements-including procurement, sourcing, and supplier management workflows Integrate ServiceNow with ERP and procurement platforms (e.g., SAP, Oracle, Coupa, Ariba) Participate in testing, customer demonstrations, UAT, and go-live activities Mentor and train junior team members Produce high-quality documentation and client training materials Requirements: Proven experience in ServiceNow design and development, ideally in a consulting environment Experience with Source-to-Pay (S2P) processes and procurement/supplier management workflows highly desirable Strong scripting skills (JavaScript, HTML/XHTML, XML, CSS, AJAX, AngularJS) Solid understanding of service management concepts, delivery assurance principles, and methodologies Experience with building custom applications and platform integrations Certifications desired: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM) ServiceNow Application Developer ITIL Foundation Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous Excellent written and verbal communication skills Strong customer service focus and ability to present to senior stakeholders Ability to work both independently and as part of a team, with a proactive and analytical mindset Willingness to travel to client sites and attend workshops when required What we offer: Join one of the leading ServiceNow partners committed to excellence Ongoing training, certifications, and career development A collaborative, supportive team environment where knowledge-sharing is key Flex benefits scheme including: Pension Life and Health insurance Travel insurance Retail discounts/vouchers 25 days holiday (with option to buy more) At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Jul 17, 2025
Full time
Job Description: ServiceNOW Senior Technical Consultant - Source to Pay Location: remote within the UK Salary: Dependent on Experience The role: As a ServiceNow Senior Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform. You will provide technical consulting services to clients, contributing to the design and delivery of technical solutions-including customizing package-based solutions, data design and conversion, technically focused testing, and configuration of technical infrastructure components. You'll serve as a technical resource on project teams, developing and demonstrating specialized knowledge and skills in ServiceNow as an enterprise solution. In particular, this role will have a strong focus on designing and implementing ServiceNow solutions that support Source-to-Pay (S2P) processes, integrating with procurement, sourcing, and finance systems to streamline operations and enhance value delivery. You will provide guidance, thought leadership, and hands-on development to both client and internal technical resources. Responsibilities: Be part of a team of ServiceNow specialists delivering enterprise-grade ServiceNow solutions to multiple clients Lead or support workshops and requirements gathering, especially for Source-to-Pay workflows, and advise on design best practices Develop and implement ServiceNow configurations and customizations to meet business requirements-including procurement, sourcing, and supplier management workflows Integrate ServiceNow with ERP and procurement platforms (e.g., SAP, Oracle, Coupa, Ariba) Participate in testing, customer demonstrations, UAT, and go-live activities Mentor and train junior team members Produce high-quality documentation and client training materials Requirements: Proven experience in ServiceNow design and development, ideally in a consulting environment Experience with Source-to-Pay (S2P) processes and procurement/supplier management workflows highly desirable Strong scripting skills (JavaScript, HTML/XHTML, XML, CSS, AJAX, AngularJS) Solid understanding of service management concepts, delivery assurance principles, and methodologies Experience with building custom applications and platform integrations Certifications desired: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM) ServiceNow Application Developer ITIL Foundation Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous Excellent written and verbal communication skills Strong customer service focus and ability to present to senior stakeholders Ability to work both independently and as part of a team, with a proactive and analytical mindset Willingness to travel to client sites and attend workshops when required What we offer: Join one of the leading ServiceNow partners committed to excellence Ongoing training, certifications, and career development A collaborative, supportive team environment where knowledge-sharing is key Flex benefits scheme including: Pension Life and Health insurance Travel insurance Retail discounts/vouchers 25 days holiday (with option to buy more) At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Developer (ServiceNow) - DfE - SEO
Manchester Digital Manchester, Lancashire
Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Please note: As part of the team, you will be required to ensure adequate cover is provided between 8am and 5pm Mon-Fri. Some flexibility may be shown and can be discussed with the successful applicant. Regular travel to other offices is required for this role. Person specification Modern coding and development standards, practices, and techniques. Understanding of ServiceNow modules - ITSM, ITOM. Ability to facilitate technical workshops and requirements discussions with stakeholders of varying levels of seniority and technical skill. Good understanding and experience of agile methodologies. UCD focus. Integrations, automation and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of service management principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern development workflows. Experience with CMDB/CSDM. ITIL 4 certification. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision. Technical skills We'll assess you against these technical skills during the selection process: Strong understanding of ITIL/ServiceNow Good understanding and experience of agile methodologies, development lifecycle System design and support, including UCD principles, security, lifecycle
Jul 17, 2025
Full time
Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions. Please note: As part of the team, you will be required to ensure adequate cover is provided between 8am and 5pm Mon-Fri. Some flexibility may be shown and can be discussed with the successful applicant. Regular travel to other offices is required for this role. Person specification Modern coding and development standards, practices, and techniques. Understanding of ServiceNow modules - ITSM, ITOM. Ability to facilitate technical workshops and requirements discussions with stakeholders of varying levels of seniority and technical skill. Good understanding and experience of agile methodologies. UCD focus. Integrations, automation and/or orchestration via workflows, scripting web services/APIs, and IntegrationHub. Development process optimisation. Understanding of information security. System design and support. ITIL framework knowledge and understanding of service management principles. Knowledge of other modules of ServiceNow platform. Experience supporting, coaching, and mentoring less experienced colleagues. Experience of CI/CD, DevOps, modern development workflows. Experience with CMDB/CSDM. ITIL 4 certification. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision. Technical skills We'll assess you against these technical skills during the selection process: Strong understanding of ITIL/ServiceNow Good understanding and experience of agile methodologies, development lifecycle System design and support, including UCD principles, security, lifecycle
Darwin Recruitment
Low/No Code Developer
Darwin Recruitment Bradford, Yorkshire
Low/No Code Developer - Legal Tech (ShareDo Platform) Hybrid (2 days in-office, West Yorkshire) Legal / Construction Tech Low-code + JavaScript £50-60k (flexible for the right person) + 10% pension + 25 days holiday + bank holidays and the ability to purchase 5 more days Darwin Recruitment are working exclusively with a client who is investing heavily in their ShareDo platform-a modern SaaS solution used to manage complex legal and case workflows. They're looking for a low-code developer to help configure and enhance the platform, introducing automation, streamlining processes, and supporting long-term product growth. This role is ideal for someone who enjoys working in low-code environments (e.g., ShareDo, Salesforce, ServiceNow, etc.), has some hands-on JavaScript experience, and wants to grow within a product-focused tech team. What You'll Be Doing Configure workflows, forms, and templates within the ShareDo platform Extend the platform with light JavaScript development (around 20%) Build API integrations with external systems Work closely with product and operations teams to implement scalable solutions Support the introduction of AI and automation features to drive efficiency What You'll Need 2-4 years' experience with low-code/no-code platforms (ShareDo, ServiceNow, Salesforce) Strong understanding of workflow design and business process modelling Some experience with JavaScript and working with APIs Familiarity with Agile (Scrum) working methods Strong communication and problem-solving skills Why Join? Join a company committed to long-term investment in digital and tech transformation. Influence platform decisions and help shape internal capabilities Join at a key stage of growth, with a strong roadmap and commercial backing Supportive team structure, including contractor support and a clear onboarding runway If you're looking for a low-code role with real impact, technical ownership, and growth potential, apply now or reach out to: Darwin Recruitment is acting as an Employment Agency in relation to this vacancy. Callum Stephens
Jul 17, 2025
Full time
Low/No Code Developer - Legal Tech (ShareDo Platform) Hybrid (2 days in-office, West Yorkshire) Legal / Construction Tech Low-code + JavaScript £50-60k (flexible for the right person) + 10% pension + 25 days holiday + bank holidays and the ability to purchase 5 more days Darwin Recruitment are working exclusively with a client who is investing heavily in their ShareDo platform-a modern SaaS solution used to manage complex legal and case workflows. They're looking for a low-code developer to help configure and enhance the platform, introducing automation, streamlining processes, and supporting long-term product growth. This role is ideal for someone who enjoys working in low-code environments (e.g., ShareDo, Salesforce, ServiceNow, etc.), has some hands-on JavaScript experience, and wants to grow within a product-focused tech team. What You'll Be Doing Configure workflows, forms, and templates within the ShareDo platform Extend the platform with light JavaScript development (around 20%) Build API integrations with external systems Work closely with product and operations teams to implement scalable solutions Support the introduction of AI and automation features to drive efficiency What You'll Need 2-4 years' experience with low-code/no-code platforms (ShareDo, ServiceNow, Salesforce) Strong understanding of workflow design and business process modelling Some experience with JavaScript and working with APIs Familiarity with Agile (Scrum) working methods Strong communication and problem-solving skills Why Join? Join a company committed to long-term investment in digital and tech transformation. Influence platform decisions and help shape internal capabilities Join at a key stage of growth, with a strong roadmap and commercial backing Supportive team structure, including contractor support and a clear onboarding runway If you're looking for a low-code role with real impact, technical ownership, and growth potential, apply now or reach out to: Darwin Recruitment is acting as an Employment Agency in relation to this vacancy. Callum Stephens
ServiceNow Technical Delivery Consultant
Computacenter AG & Co. oHG Hatfield, Hertfordshire
Select how often (in days) to receive an alert: ServiceNow Technical Delivery Consultant Location: UK - Hatfield Job-ID: 213801 Contract type: Standard Business Unit: ServiceNow Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality, it is imperative that we can implement such tools to our customers in a standard and repeatable basis at the required level of quality. What you'll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with company processes to ensure demands are met. Deliver App and Plug-in upgrades (Team Connect, CISCO Smart Bonding) and manage deployment of code to ensure consistency across the platforms. Perform patch testing and maintenance along with monitoring the performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with company procedures. Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. Identify own development needs in line with business objectives. Provide specialist guidance and advice to less experienced colleagues to ensure a consistent approach and adherence to design coding and standards. Act as a role model for colleagues with regards to technical and behavioural competencies. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organisation. What you'll need Strong understanding of ServiceNow best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured, and methodical in delivery. Take full ownership of technical and business issues. Additional information Country: UK Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Jul 17, 2025
Full time
Select how often (in days) to receive an alert: ServiceNow Technical Delivery Consultant Location: UK - Hatfield Job-ID: 213801 Contract type: Standard Business Unit: ServiceNow Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality, it is imperative that we can implement such tools to our customers in a standard and repeatable basis at the required level of quality. What you'll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with company processes to ensure demands are met. Deliver App and Plug-in upgrades (Team Connect, CISCO Smart Bonding) and manage deployment of code to ensure consistency across the platforms. Perform patch testing and maintenance along with monitoring the performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with company procedures. Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. Identify own development needs in line with business objectives. Provide specialist guidance and advice to less experienced colleagues to ensure a consistent approach and adherence to design coding and standards. Act as a role model for colleagues with regards to technical and behavioural competencies. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organisation. What you'll need Strong understanding of ServiceNow best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured, and methodical in delivery. Take full ownership of technical and business issues. Additional information Country: UK Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Akkodis
ServiceNow Architect £70k Remote (w/office travel)
Akkodis
ServiceNow Architect - Hybrid (UK wide) once/month & client travel - 70k + bonus We're after a sharp-thinking ServiceNow Developer/Architect who knows their stuff and isn't afraid to roll their sleeves up. You'll be joining a cracking team that's helping big-name clients sort out their digital transformation journeys - proper projects, not just tinkering round the edges. If you're someone who gets a buzz from solving tricky problems, building smart solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be the go-to person when it comes to shaping how ServiceNow fits into the bigger picture. That means working closely with clients to figure out what they need, mapping out where they want to go, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure everything runs like clockwork. Whether it's ITSM, ITOM, or the newer bits like GenAI and UI Builder, you'll know how to get the best out of it. You'll also be guiding the wider team - developers, consultants, project managers making sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work, spotting opportunities to automate, streamline, and improve the way they do things. You'll also get stuck into internal stuff - shaping new ideas, writing the odd whitepaper, maybe even helping win new work. What We're Looking For: We're after someone who's got the know how, or might be looking to step up into a fully fledged architecture role within ServiceNow and knows how to design solutions that actually work in the real world. You've probably got a few certifications under your belt (System Admin, Implementation Specialist, that sort of thing), and you're comfortable talking both tech and business. You'll have experience working across different parts of the platform, and you'll know how to tie it all together into something that delivers proper value. You're confident leading teams, working with clients, and making decisions that stick. It'd be great if you've worked in agile environments, used modelling tools like BPMN or UML, and have a decent handle on scripting and integrations. But more than anything, we're looking for someone who's curious, collaborative, and up for a challenge. The Benefits: - Competitive salary + performance-based bonus - Flexible benefits tailored to your lifestyle - Mental health and wellbeing support - Opportunities to contribute beyond client work - think whitepapers, events, internal innovation Get in touch ASAP for consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jul 17, 2025
Full time
ServiceNow Architect - Hybrid (UK wide) once/month & client travel - 70k + bonus We're after a sharp-thinking ServiceNow Developer/Architect who knows their stuff and isn't afraid to roll their sleeves up. You'll be joining a cracking team that's helping big-name clients sort out their digital transformation journeys - proper projects, not just tinkering round the edges. If you're someone who gets a buzz from solving tricky problems, building smart solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be the go-to person when it comes to shaping how ServiceNow fits into the bigger picture. That means working closely with clients to figure out what they need, mapping out where they want to go, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure everything runs like clockwork. Whether it's ITSM, ITOM, or the newer bits like GenAI and UI Builder, you'll know how to get the best out of it. You'll also be guiding the wider team - developers, consultants, project managers making sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work, spotting opportunities to automate, streamline, and improve the way they do things. You'll also get stuck into internal stuff - shaping new ideas, writing the odd whitepaper, maybe even helping win new work. What We're Looking For: We're after someone who's got the know how, or might be looking to step up into a fully fledged architecture role within ServiceNow and knows how to design solutions that actually work in the real world. You've probably got a few certifications under your belt (System Admin, Implementation Specialist, that sort of thing), and you're comfortable talking both tech and business. You'll have experience working across different parts of the platform, and you'll know how to tie it all together into something that delivers proper value. You're confident leading teams, working with clients, and making decisions that stick. It'd be great if you've worked in agile environments, used modelling tools like BPMN or UML, and have a decent handle on scripting and integrations. But more than anything, we're looking for someone who's curious, collaborative, and up for a challenge. The Benefits: - Competitive salary + performance-based bonus - Flexible benefits tailored to your lifestyle - Mental health and wellbeing support - Opportunities to contribute beyond client work - think whitepapers, events, internal innovation Get in touch ASAP for consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Technical Consultant
Computacenter AG & Co. oHG Colchester, Essex
Select how often (in days) to receive an alert: Senior Technical Consultant Location: UK - Mobile England Job-ID: 214123 Contract type: Standard Business Unit: ServiceNow Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we've grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools. We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you. What you'll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical design authority and mentor more junior members of the team. Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. What you'll need A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards. Over 4 years of experience in similar roles within the ServiceNow ecosystem. Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools. An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback). Ability to provide technical leadership and support to the Centre of Excellence. Experience with Software Development Lifecycle in Agile and Waterfall projects. Self-managing and capable of working independently or as part of a team. Skilled in managing customer expectations. Ability to contribute to technical solution designs and provide input into bid, project, and technical documents. Effective active listening skills and the ability to understand the priorities and concerns of others. Additional information Country: UK Location: Hybrid - Travel to customer sites as required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Jul 17, 2025
Full time
Select how often (in days) to receive an alert: Senior Technical Consultant Location: UK - Mobile England Job-ID: 214123 Contract type: Standard Business Unit: ServiceNow Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we've grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools. We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you. What you'll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical design authority and mentor more junior members of the team. Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. What you'll need A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards. Over 4 years of experience in similar roles within the ServiceNow ecosystem. Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools. An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback). Ability to provide technical leadership and support to the Centre of Excellence. Experience with Software Development Lifecycle in Agile and Waterfall projects. Self-managing and capable of working independently or as part of a team. Skilled in managing customer expectations. Ability to contribute to technical solution designs and provide input into bid, project, and technical documents. Effective active listening skills and the ability to understand the priorities and concerns of others. Additional information Country: UK Location: Hybrid - Travel to customer sites as required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
SF Recruitment
ServiceNow Developer
SF Recruitment City, Birmingham
ServiceNow Developer with experience in ITSM and workflow module is sought on an outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer based near Leeds should have most of the following key skills: - Solid experience designing, creating and configuring serviceNow business rules - Core ServiceNow config skills - CMS, business rules, workflows etc - Understanding of ITSM modules -CSDM, CMDB - Well-rounded ServiceNow understanding - CSM, ITBM, ITSM etc - Strong stakeholder engagement skills - Excellent communication This role is available on a fully remote basis and is paying a day rate of between £250-£260 per day. ServiceNow Developer 6-12 month contract Leeds £250 - £260 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB
Jul 17, 2025
Contractor
ServiceNow Developer with experience in ITSM and workflow module is sought on an outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer based near Leeds should have most of the following key skills: - Solid experience designing, creating and configuring serviceNow business rules - Core ServiceNow config skills - CMS, business rules, workflows etc - Understanding of ITSM modules -CSDM, CMDB - Well-rounded ServiceNow understanding - CSM, ITBM, ITSM etc - Strong stakeholder engagement skills - Excellent communication This role is available on a fully remote basis and is paying a day rate of between £250-£260 per day. ServiceNow Developer 6-12 month contract Leeds £250 - £260 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB

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