1363 jobs found

Data Architect Thurrock RM17 6SL Analysis and synthesis of data: You will apply basic techniques for the analysis of data from a variety of internal and external sources and synthesise your findings. Your analysis will support both service improvement and wider strategy development, policy, and service design work across the organisation. You will effectively involve a variety of data professionals and domain experts in this analysis and synthesis and will present clear findings that colleagues can understand and use. Communication: You will communicate effectively with technical and non-technical stakeholders in a variety of roles. You will build strong collaborative relationships with colleagues from front line to senior leadership and host discussions that help define needs, generate new insights, improve data literacy, and promote data culture. You will be an advocate for the team and can manage differing perspectives and potentially difficult dynamics. Data management: You will understand data governance and how it works in relation to other organisational governance structures and will be a proactive participant in and promoter of Thurrock's data governance practices. You will use your experience to manage data, ensuring adherence to standards and maintaining data dictionaries. You will effectively manage risk to privacy in adherence to national legislation and local practices. Data modelling, cleansing and enrichment: You will be able to either produce or maintain data models and understand where to use different types of data models, developing Thurrock's business intelligence architecture in collaboration with our Data Engineers and Data Architects. You will also have some understanding in reverse-engineer a data models from live systems. You will have understanding of different tools and industry-recognised data-modelling patterns and standards, comparing different data models, communicating data structures using documentation such as schema diagrams. Data quality assurance, validation and linkage: You will identify appropriate ways to collect, collate and prepare data as set by the Data Architecture team and Data Engineers. This will involve informing the design of front end system and surveys to ensure enhanced user experience and data quality. You will make judgements as to whether data are accurate and fit for purpose and will support services in maintaining good data quality through the development of data quality auditing systems. You will define and implement batch cleansing processes where appropriate with limited guidance. Data visualisation: You will use the most appropriate medium to visualise data to tell compelling stories that are relevant to business goals and can be acted upon. Your work will take advantage of a wide variety of data visualisation tools and methodologies, presenting complex information in a way that is engaging, useful and readily intelligible to a range of audiences such as front line staff, managers, and senior leadership. You will present, communicate, and disseminate data appropriately and with influence in settings ranging from operational meetings to high profile strategic partnerships. IT and mathematics: You will apply your knowledge and experience of IT and mathematical skills, including tools and techniques. You can adopt those most appropriate for the environment and always work in a manner that is sensitive to information security. You will use your experience of using a variety of tools such as MS Excel, Qlik, SQL, R, Python, QGIS, Tableau. Logical and creative thinking: You will respond effectively to problems in databases, data processes, data products and services as they occur. You will initiate actions, monitor services, and identify trends to resolve problems.

Operations Project Manager Altrincham £37,000 £39,000 Full Time, Monday Friday 9 30 About the Business Our client is a global technology leader providing digital solutions. For over 15 years, they ve partnered with some of the world s most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they continue to expand and are now looking for an Operations Project Manager to join their growing team. The Role As an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects often spanning sites over several months. You ll be the key point of contact for both clients and internal teams, ensuring every installation runs smoothly, is delivered on time, and exceeds expectations. This is a varied, fast-paced role where you ll be managing multiple projects concurrently, building strong client relationships, and ensuring operational excellence at every stage. Key Responsibilities Coordinate and manage deployment plans across multiple customer sites. Act as the main point of contact for clients and stakeholders throughout project delivery. Provide clear and consistent communication, including regular updates and reports. Monitor quality standards, resolving or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We re Looking For Strong organisational skills with exceptional attention to detail. Experience in a client-focused/project coordination role managing multiple stakeholders. Excellent communication skills, both written and verbal. Ability to manage competing priorities and remain calm under pressure. Confident using Excel for reporting and project tracking. Desirable Skills Advanced Excel (e.g., VLOOKUPs, IF statements). Knowledge of IT hardware/software or POS/EPOS systems. Experience liaising with finance teams (POs, invoicing). Background in retail deployments or fast-paced technology environments. The Opportunity This is an exciting chance to join a forward-thinking, innovative global business that works with some of the biggest household names. You ll be at the heart of delivering high-impact projects, with plenty of scope to develop your skills and career in a supportive, growing team. &#(phone number removed); Apply today for a confidential conversation about this opportunity.

This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career. The Role The role of the Client Services Administrator is to provide first class client care for clients of the business. Key Responsibilities and Outputs Processing of new business following all company procedures and processes Maintaining good relationships with all clients of the business; enhancing the profile of the Company among its client and community Deal with new and existing client communications and queries Supporting and dealing with new enquiries Supporting and dealing with existing client enquiries Supporting the development and maintenance of internal relationships to help maintain business flow and meet agreed targets Continuous professional development to meet personal development needs. Nature and scope of responsibilities Reports to:Client Services Manager/Operations Manager The role holder will have primary responsibility for: Ensuring that all processes, procedures and client communications are conducive to a high standard of customer care Supporting the on-boarding of new clients into the business Maintaining existing client review communications Working within the Client Services team to support and deal with queries from all clients and from within the Company to a high standard, ensuring client satisfaction is maintained Supporting the delivery of and achievement of the client service standards Client continual improvement feedback communications and maintenance Individual workflow and task delivery. Skills communication skills that allow you to inform, help and advise clients clearly and to liaise effectively with other professionals; listening skills, to understand exactly what clients require; problem-solving skills; confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations; creative thinking, to be able to come up with new ideas to improve customer service standards; an ability to work well under pressure; organisational and planning skills to develop customer services policies; good personal presentation, especially when working with clients face to face; a commitment to improve your own customer service skills on an ongoing basis. The role holder will keep up to date with legislative and industry changes which affect the business and its clients. This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.

Senior Project Manager Contract - Outside IR35 Jan Start Occasional travel to Hampshire COUNCIL EXPERIENCE ESSENTIAL Your new company You will be joining a forward-thinking council that is embarking on an ambitious programme to transform the way Environmental Services are delivered. Your new role As a Senior Project Manager, you will play a pivotal role within the Strategic Commissioning Programme Team, leading a two-year programme of work to transform and future-proof Environmental Services. You will oversee multiple workstreams, ensuring projects remain on track, risks are managed, and outcomes are delivered to the highest standards. Your leadership will drive the successful implementation of a new delivery model for services such as waste, grounds, and streetscene. What you'll need to succeed Proven experience as a Senior Project Manager delivering complex projects/programmes within challenging timescales. Expertise across all facets of project and risk management, including planning, initiation, stakeholder engagement, resource management, performance monitoring, and reporting. Experience in transformation change/improvement programmes, ideally with a background in Environmental Services. Strong organisational skills with the ability to meet multiple deadlines and prioritise workload independently. Ability to design, develop, and maintain technical project documentation aligned to business needs. Experience coordinating democratic approval/sign-off processes. Excellent problem-solving skills and resilience in adapting to change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Description About the Role: This is a pivotal position within our Housing Options Service, with an immediate start, responsible for developing, procuring, and managing our temporary accommodation portfolio. You will ensure a sufficient supply, efficient allocation, and robust management of accommodation to prevent and relieve homelessness, strictly in line with statutory requirements and best practice. This role is crucial in guiding the housing management and income recovery functions during significant changes. This includes leading on temporary accommodation strategy and income collection performance, while embedding responses to legislative reform, ombudsman standards, and judicial scrutiny. As Operations Manager, you will lead and develop a high-performing team, set ambitious objectives, and drive continuous improvement. You will be accountable for financial performance, strategic improvement, and the delivery of outstanding customer service standards. The role also involves partnership working across boundaries, representing the service internally and externally, and ensuring compliance with all relevant legislation and council policies. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Relevant degree or professional qualification or equivalent substantial experience in the field. Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Key Requirements Strictly Essential. Applicants must demonstrate all of the following. About you Extensive experience in housing management and income recovery at a strategic level, including comprehensive rental income and arrears recovery, property management with diverse providers, and procurement of accommodation for homeless households. In-depth, up-to-date knowledge of relevant legislation, including Landlord and Tenant Law, Family and Immigration Law, welfare and housing benefits, the Children Act, Community Care Act, and associated case law as it relates to duties owed to homeless households. Proven ability to develop and deliver tailored housing management services, lead effective research and consultation, and manage complex cases, including legal proceedings. Strong financial management and business planning skills, with a track record of monitoring, evaluating, and reporting on cost effectiveness and service performance. Experience working in demanding environments with the general public and delivering responsive customer services to diverse communities. Comprehensive knowledge of procurement processes, contract management, and database/workflow systems. Please note: Only candidates who fully meet these strict requirements will be considered. Essential Compliance Requirements 3 Years References DBS Disclosure Required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.

Interim Waste Services Programme Manager 400 - 650 per day (Dependent on experience) Inside or Outside IR35 Interim Contract Oxfordshire Sellick Partnership are looking for an experienced and dynamic Programme Manager to lead transformation across Waste and Environmental services to join one of our Oxfordshire clients on an Interim basis. You will lead and deliver strategic programmes that improve waste collection, recycling, and environmental sustainability across the district, ensuring compliance with national legislation and alignment with the clients climate and neighbourhood strategies. Key Responsibilities of the Waste Services Programme Manager: Lead major transformation programmes in waste services (service redesign, infrastructure, contract procurement). Manage workforce change, including salary harmonisation, and promote positive culture. Oversee performance, KPIs, budget and contract management to deliver value for money. Drive digital service improvements, leveraging systems like BARTEC. Ensure compliance with the Environment Act 2021, Local Plan, and other relevant legislation. Engage with stakeholders - staff, elected members, contractors, residents - to facilitate change and service improvement. Champion sustainability: circular economy, carbon reduction, and environmental innovation. Essential experience of the Waste Services Programme Manager: Strong track record in waste/environmental services Experience in transformation/change programmes, especially cultural or workforce change. Previous experience with BARTEC Previously managed a salary harmonisation within a team Understanding of environmental legislation and sustainability practices. Digital transformation experience If you are interested in the Waste Services Programme Manager role then please apply now, for more information contact Harry Rigby at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager, including custom scripts and connectors for identity sources like Active Directory, LDAP, and HR systems. Collaborate with internal teams to ensure IAM solutions meet business needs, security standards, and regulatory compliance, while maintaining change control throughout the development lifecycle. Conduct regular audits and assessments of the IAM stack to identify and resolve security gaps, and provide evidence to auditors as required. Stay current with emerging technologies and security frameworks (e.g., NIST, NCSC), proactively recommending upgrades and improvements to senior stakeholders. Provide technical guidance and mentoring to team members, supporting best practices in authentication, access control, and identity lifecycle management. Develop and deliver technical documentation and training materials to support platform adoption across Sky Group. What You'll Bring Extensive hands-on experience with One Identity Manager and other Identity Governance tools, with strong knowledge of IAM protocols (LDAP, SAML, OAuth, OpenID Connect). Proficiency in cross-platform scripting (e.g., T-SQL, PowerShell, Bash) and integration with on-premise/cloud directory services (Azure AD, GSuite, LDAP). Deep understanding of legacy and modern authentication protocols, access controls, and identity lifecycle management. Strong security awareness and familiarity with standards such as ISO27001, NIST, and CIS, with experience conducting audits and implementing controls. Solid grasp of Web APIs including SOAP, REST, and GraphQL, and their role in IAM integrations. Excellent communication, organisational, and stakeholder management skills, with the ability to work autonomously on complex projects. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. or Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Planning Performance Manager Location: Hampshire, Sussex and Kent Type: Permanent, Full-Time Hours: Monday - Friday, 7.30am - 5pm Salary: 60-65k + Car Allowance depending candidate experience Reports to: Operations Manager Project Partners are working closely with specialists in repairing and maintaining wastewater networks across the South East of England. Our client is now recruiting for an experienced Planning and Performance Manager who is seeking a new permanent position covering Hampshire, Sussex and Kent. As a Planning Manager, your primary responsibility is to ensure the successful delivery of various projects. Key responsibilities include: Planning oversight of clean rivers and seas workstream. To manage the planning process , end to end and manage the coordinators that deliver the workstream. Continuous improvement & overall responsibility of process. Reporting key updates to the client in a regular, consistent and high quality fashion. Key programme development and assurance through quality & resource checks. Develop and lead planning & performance management throughout the workstream. Job Responsibilities: Client and Stakeholder Engagement: Liaise with clients, stakeholders, and internal teams to obtain necessary information, licenses, and permits, and to ensure effective communication throughout the project lifecycle. Planning and Documentation: Develop and maintain project programs to ensure productivity and efficiency stays at the correct rate and standard. This includes controlling the scheduling and work management system to unsure correct data capture and evidence. Commercial Management: Collaborate with the commercial team on scoping, pricing, advising on any changes affecting cost, quality, and schedule. Customer and Stakeholder Management: Work with the Customer Stakeholder Manager to plan and execute customer and stakeholder management strategies and project communications. Experience Required: Relevant experience in civil engineering is essential, with water or utility network experience being desirable. Certifications: Valid Driving Licence; Health, Safety, and Environmental Management certification (IOSH or Construction Managers Safety Certificate); NEBOSH certification is desirable. Excellent IT skills including reporting presentation & Analytical review Education: Degree, HNC, or NVQ Level 6 Benefits: Competitive Salary depending on experience Hybrid working set up 25 days annual leave Car allowance Access to Group Pension Scheme after completion of probation Life Assurance and Critical Illness cover if joining pension scheme Healthcare cover for employee only Access to EAP & Medicash after successful completion of probation Continuous Development Opportunities

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) caf s or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Business Analyst - MiFID II Product Governance Daily Rate: 500 - 600 (inside IR35 via umbrella) Contract Length: 12 months initially Location: Hybrid working model - 3 days pw in Canary Wharf is essential. About the Role: Our client is seeking a seasoned Business Analyst to join their Markets programme Execution & Transformation team for a critical project focused on enhancing the MiFID II Product Governance framework. This is a fantastic opportunity for a professional with extensive experience in investment banking and regulatory frameworks to contribute to significant improvements in product governance. Key Responsibilities: Gather and analyse business requirements, collaborating with legal and compliance teams to ensure thorough understanding of regulatory mandates. Conduct gap analysis to assess current solutions against required enhancements and propose viable solutions. Document changes or define new governance and reporting structures to enhance business-as-usual (BAU) processes and controls. draught and revise policies and procedures as necessary, ensuring they align with regulatory standards. Perform data analysis to support project objectives and deliverables. Assist the project manager in adhering to PMO standards and tracking implementation progress. Prepare materials for working groups and support project manager in facilitating User Acceptance Testing (UAT) as applicable. Key Skills Required: 1. Minimum of 10 years' experience as a Business Analyst in Investment Banking/Asset Management background. 2. Strong background in Consumer Duty and MiFID II Product Governance. 3. Proven track record in business analysis and project delivery within regulatory frameworks, including legal interpretation and business impact analysis. 4. Experience collaborating with business stakeholders, including Business Managers and Front Office Trading & Sales teams, as well as Legal and Compliance. 5. Exceptional communication skills (both written and verbal) for effective updates to project/programme managers and stakeholders. 6. Proficiency in Microsoft Office Suite, particularly Excel (data analysis), PowerPoint, and Visio (process flow). 7. Strong analytical and problem-solving skills, with keen attention to detail. How to Apply: If you are a motivated Business Analyst with a passion for regulatory frameworks and product governance, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience and why you are a good fit for this role. Join us in shaping the future of product governance within our client's organisation! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Role Summary As the ITSM / Platform Specialist you will take ownership of our clients Hornbill Service Manager platform, optimising, extending and automating workflows to drive efficiency and service excellence across the organisation. You'll work closely with IT, operations and business teams to ensure ticketing, service catalogue, incident/change management, self-service and asset and processes meet business needs but with less manual effort and faster, more reliable delivery. Key Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB, dashboards, reporting) to meet business requirements. Develop and implement automated workflows, integrations and codeless automations to reduce manual ticket handling, speed up request fulfilment, and support service orchestration to onboarding. Work with stakeholders (IT, operations, business units) to understand their service needs and translate them into Hornbill configurations or process improvements. Manage and optimise ITSM processes (incident, change, problem, request, asset management) in line with best practices. Monitor performance of service delivery maintain SLAs, generate and analyse reports/dashboards, produce metrics and trend analysis to highlight areas for improvement. Document configurations, workflows, known issues, change logs maintain up-to-date documentation for audits, future reference, and governance. Collaborate with IT and business staff to onboard new services into Hornbill, build service-catalogue items, design request forms, approvals, notifications, and workflows. Support continuous improvement initiatives proactively identify inefficiencies in existing processes and push forward automation or process re-design. Required Skills & Experience Experience administering and configuring enterprise ITSM platforms - ideally Hornbill Service Manager, or similar including service desk, catalogue, workflows, CMDB/asset management. Good understanding of ITSM concepts and processes: incident, problem, change, request management, asset/CMDB, service catalogue, self-service, SLAs. Demonstrable experience in building and maintaining automation and/or workflow orchestration (automation of service requests, approvals, notifications, asset lifecycle, etc.). Strong analytical and problem solving skills ability to translate business needs into technical workflows, identify bottlenecks, and design scalable solutions. Good communication and stakeholder-management skills and able to work across IT teams, business units, and end-users to understand needs and deliver value. Methodical and process oriented mindset: keen on documenting, standardising and improving processes, ensuring consistency and compliance. Ideally some exposure to integrations (between ITSM and other tools/systems, or databases), reporting/dashboarding, and data-driven decision making. (Optional but beneficial): familiarity with utilities sector or regulated industries to understand compliance, asset management, and service-delivery constraints relevant to that sector. Nice-to-Have / Preferred Qualifications Formal certification in ITSM/ITIL (or equivalent) or relevant training. Experience with Hornbill-specific advanced features (self-service portal design, automation, workflows, CMDB lifecycle, reporting dashboards). Previous experience in utilities, energy, infrastructure or similarly regulated environments. Scripting or lightweight developer skills (if automation/integration touches custom scripts or APIs). Project-management or change-management exposure (helpful if role evolves into ITSM process owner / service-delivery lead). At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job Title : Senior Portfolio Analyst Location : Warwick - Hybrid (2 days in office) Rate : 550 per day inside umbrella - 6 months contract with possible extensions About the Role: As a Project Manager, you will play a crucial role in the effective management of a complex portfolio of work. Reporting to the Head of Portfolio Office, you'll work alongside a talented team to ensure that our portfolio investments align with strategic objectives and maximize value. Your expertise will be essential in facilitating business case submissions for funding drawdown and driving portfolio performance management. What You'll Be Doing: Designing Portfolio Management Processes: Create and implement robust processes to enhance efficiency and effectiveness across the board. Reviewing Business Cases: Validate and provide insightful feedback on business cases to ensure coherence, comprehensiveness, and alignment with strategic goals. Developing Documentation: Maintain clear and consistent documentation for new processes, including how-tos and FAQs. Facilitating Governance Forums: Lead governance forums, Change Boards, and Approval Boards to ensure effective decision-making. Guiding Portfolio Analysts: Provide expert guidance on processes and best practices, fostering a culture of excellence and continuous improvement. About You: We're looking for someone who shares our passion for portfolio and program management! Here's what you bring to the table: A deep understanding of governance frameworks, reporting, resource management, and risk/issue management. Extensive experience in designing Portfolio Management processes and developing document templates. Strong communication and stakeholder engagement skills, with a knack for influencing at senior levels. Experience in developing Management Information (MI) and dashboards to drive proactive decision-making. Proficiency in Project Online and Power BI is desirable. Why Join Us? Flexible Working : This position is available until March 2026, with the possibility of extension and the opportunity for a permanent role within the team. We offer a hybrid working model, with attendance in our Wokingham or Warwick offices required just 1-2 times a week. Make an Impact : Be a part of a team that is shaping the future and driving significant change towards sustainability. Collaborative Culture : Work alongside visionary minds who are dedicated to excellence and continuous improvement. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Role: Retrofit Compliance Manager Location: Stoke-on-Trent Duration: Permanent Salary: 40,000 - 50,000 I am seeking a meticulous and proactive Retrofit Compliance manager to support the delivery of retrofit programmes funded through government and local authority schemes. This role is pivotal in ensuring all works comply with PAS 2030 and PAS 2035 standards, supporting my client's mission to improve energy efficiency and reduce carbon emissions across housing stock. Key Responsibilities Compliance Monitoring: Ensure all retrofit activities meet PAS 2030 and PAS 2035 standards, including documentation, installer accreditation, and quality assurance. Documentation & Audit Preparation: Maintain accurate records for all retrofit projects, including pre- and post-installation evidence, risk assessments, ventilation reports, and retrofit design documentation. Stakeholder Coordination: Liaise with Retrofit Coordinators, Assessors, Installers, and internal teams to gather and verify compliance documentation. Scheme Administration: Support the administration of funded schemes such as ECO4, SHDF, HUG, and LAD, ensuring timely submission of evidence packs and funding claims. Data Management: Use internal systems to track project progress, flag non-compliance issues, and assist with reporting to funding bodies and auditors. Continuous Improvement: Stay up to date with changes in PAS standards and retrofit best practices, contributing to process improvements and training initiatives. Requirements Essential: Strong understanding of PAS 2030/2035 frameworks Experience in compliance, administration, or quality assurance within retrofit or construction sectors Excellent attention to detail and organisational skills Proficient in Microsoft Office and document management systems Ability to work independently and collaboratively across teams Desirable: Knowledge of funded retrofit schemes (e.g., ECO4, SHDF) Experience working with Retrofit Coordinators or Assessors Familiarity with TrustMark/MCS and other accreditation bodies On Offer: Opportunity to contribute to the UK's net zero goals Supportive and forward-thinking team environment Career development and training in retrofit and compliance Flexible working arrangements Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

LSEG is in the process of launching a series Post Trade services which expand beyond the traditional core clearing businesses.As part of the effort to launch new products and services within the new Post Trade Division, LSEG is seeking to hire a Senior Product Manager, based in London, who will be responsible for working with the existing Post Trade Solutions team members to develop and implement new products within the service.The ideal candidate will have experience of working with OTC derivatives, product ownership and working with a variety of stakeholders to delivery changeThe role requires individuals to work closely with internal and external partners to take the Product forward. There are significant growth opportunities for the business and as such the role would suit a highly motivated individual who is keen to work in a multifaceted environment.Key responsibilities of the role:Product enhancement including customer engagement, solution design, roadmap planning and in collaboration with stakeholders and the Business Leads Builds and maintains a client engagement model to drive Product development Owns product strategy, design, business requirements, feature and functionality trade-offs for Rates Business in partnership with Agent Business Stakeholders Contributes to product roadmaps, communicating the vision to their teams, senior leaders and stakeholders. Acts as the product lead on project delivery teams, providing senior leadership and direction on scope, approach and go-to-market tactics. Executes on go-to-market strategies with Business Lead and Sales org to successful launch & follow up Develops a client training plan for product workflows Conducts research on market evolution, competitors, client requirements and strategies Engages with Member Integration and Operations teams to establish Product/Function Champions Ownership for the creation and maintenance of technical specifications and associated documentation Works closely across divisions to market and manage new products Leads a Product Management team, developing, mentoring and coaching colleagues to enhance the overall capability in the business and fostering the talent within the functionCrucial experience and skills required: Asset Classes + Detailed understanding and experience of OTC Rates market and infrastructure from both buy and sell sides perspectives Decision making + Selects between two or more alternatives proficiently by gathering information to reach the best outcome in the shortest amount of time Problem solving + Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem Stakeholder management + Builds trusting relationships with internal and external stakeholders to understand their drivers and negotiate positive outcomes + Partners closely with TradeAgent business team to ensure strategy is aligned and executed and revenue targets are met. Product development lifecycle + Has experience of taking Products through their development lifecycle from idea generation to bringing a product to market + Experience running product design working groups to capture detailed requirements with industry partners Relationship building + Interacts well with others, quickly establishing rapport building positive relationships and networks both externally and internally Competitor knowledge + Remaining up to date in the marketplace we operate in, gathering data on competitors and analyses their prices, sales, and method of marketing and distribution Customer knowledge + For all the participant types that operate in the Rates market have a knowledge of their organization structure, business strategy and challenges, product/service offerings, key leaders and industry Leading teams + Directs and leads others, coordinating activities and providing encouragement and inspiration to help others succeed Training & mentoring + Trains, develops and mentors colleagues in order to maximise their potential, develop their skills, and improve their performance Project planning & delivery + Demonstrates the discipline of planning, organising and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. + Supports analytical, experimental, investigative and other fact-finding work in support of technology product development Initiative + Identifies what needs to be done and takes appropriate action without waiting to be asked; is a self-starter.Ideal Experience Senior roles in Operations or middle-office area or an investment bank, institutional investment manager or similar financial institution Delivery of significant programs of work to both internal and external clients Understanding of existing other Post Trade OTC trade processes including relevant market infrastructure, OTC Equities and FX especially relevantJoin us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

We are seeking a meticulous and organised Records Administrator to join a team in Birmingham. This temporary role in the public sector requires attention to detail and a strong ability to manage and maintain records efficiently. Client Details This is an opportunity to work with a reputable public sector organisation dedicated to maintaining excellence in their field. The organisation is medium-sized and offers a professional and structured work environment. They are seeking a Records Administrator to join their team in Birmingham on a temporary basis. Description Work with business units to validate and mark-up the Information Asset Register (IAR) for completeness and accuracy. Work closely with the IT Manager to develop MS purview Confirm classification levels (e.g., official, official-sensitive etc) for each asset. Identify high-risk or sensitive assets requiring enhanced controls and potential assets that should be on the IAR. Check retention and disposal compliance against the Retention Schedule. Flag assets that are overdue for review or destruction. Ensure destruction processes preserve confidentiality and meet GDPR/Data Protection Act standards Ensure adherence to internal policies such as Security Policy, Data Protection Policy, and Information Retention and Disposal Policy Produce a plan identifying compliance status, risks and mitigation and recommendations for ongoing improvements Adhere to all Legal Ombudsman policies and procedures. Work with line manager to identify training needs and actively seek out relevant training and development opportunities Carry out any other duties as may reasonably be required by their line manager. This is not an exhaustive list of duties, the job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. It does not define all individual tasks, which may be expected to change from time to time to meet operational needs. Profile A successful Records Administrator should have: Good written and verbal communication skills IT literate Good organisational and administrative skills Experience in managing data, data entry or data analysis. Able to work effectively in a team and independently Willing to learn new skills Experience of working on projects in collaboration with others Experience of working under pressure and maintaining accuracy Strong knowledge of records management principles, GDPR, FOI Experience of working with MS purview Familiarity with information governance frameworks Management of risk and mitigation Excellent communication for stakeholder engagement Job Offer Annual salary of 27000 to 32000 per annum. Temporary role offering flexibility and variety. Flexible working times. Hybrid working. Temp to perm opportunity. Opportunity to work in a professional public sector environment in Birmingham. Chance to develop and enhance your records management expertise. If you are an organised and detail-oriented individual, this Records Administrator role in the public sector could be the perfect fit for you. Apply now.