Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aug 13, 2025
Full time
Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Corporate team use their specialist expertise to offer bespoke insurance solutions to our largest and most complex clients in the UK and Ireland. Due our continued growth, we are looking for a Major Client Manager to join our team in any of our UK offices. You might come from a Claims, Underwriting, Distribution, Risk Control or Broking background with a great knowledge of property & casualty and/ or motor insurance. You'll have proven experience of client and relationship management as well as excellent project management skills with a passion and an expert focus on performance, service and delivery. In this varied role, you will be involved from the early stages of client engagement by working as part of the team to deliver Travelers' bespoke customer proposition. You will be the first point of contact for new and prospective clients, and throughout the life cycle of the policy up to and including renewal. You'll work closely with the client as well as internal stakeholders in underwriting, risk control and claims to ensure that we fulfil our service commitments. You will also develop a deep understanding of the client's business operations, strategic priorities, industry trends, and the risks they face. You will proactively engage with clients, addressing their needs and challenges effectively. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Handle an allocation of client's, responsible for delivering the value proposition to these customers throughout their tenure with Travelers. Implement effective internal and external communications around the strategy (account level) and new value initiatives for Corporate business. Ensure key stakeholders are fully aware and aligned to the priorities and key deliverables for the account. Share best practice across all stakeholders linked to the account. Support the internal communication programme around corporate business to assist each Branch in understanding the proposition. Identify stakeholders for each corporate business account and develop / manage a robust internal communication plan. Brand promotion at corporate business team, business development manager and Branch level. Liaise and link with cross-functional internal teams to improve the entire customer experience. Co-ordinate the development of the customer proposition, leading to wins and helping to secure retention. Identify opportunities to enhance the value proposition and make recommendations for development. Support Business Development Managers so that they can be advocates of the corporate business proposition. Create long term, trusted relationships with the customer. Collaborate with underwriters and business development managers to identify and grow opportunities. Monitor and report on performance and trends on your specific accounts Co-ordinate internal and external professions to analyse and identify trends (claims, below-deductible incident data, risk improvement, emerging risks etc.) Maintain consistent and unified approach in documentation. Maintain records of account activity and engagement. Monitor the execution of deliverables through tactical evidence platform. Owns the customer's experience during their life at Travelers. Support the team to understand, embrace and effectively deliver on the corporate business proposition to ensure full customer satisfaction. Raise awareness of multi-channel products and services e.g. on-line, on-demand, on-site Manage diary effectively to assist with timely customer contact. Operate as the lead point of contact for any and all matters specific to the account Develop and deliver solutions according to customer needs and objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? In-depth knowledge of local market, competitors and Travelers propositions and products. Able to manage and prioritise activities appropriately. Advanced ability to communicate effectively verbally and in writing. Advanced presentation skills. Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate problem-solving skills. Ability to work effectively both individually and as a member of a team (on team assignments). ACII preferred. What is a Must Have? Significant experience working in Property and Casualty insurance. Experience managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures as required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 13, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Corporate team use their specialist expertise to offer bespoke insurance solutions to our largest and most complex clients in the UK and Ireland. Due our continued growth, we are looking for a Major Client Manager to join our team in any of our UK offices. You might come from a Claims, Underwriting, Distribution, Risk Control or Broking background with a great knowledge of property & casualty and/ or motor insurance. You'll have proven experience of client and relationship management as well as excellent project management skills with a passion and an expert focus on performance, service and delivery. In this varied role, you will be involved from the early stages of client engagement by working as part of the team to deliver Travelers' bespoke customer proposition. You will be the first point of contact for new and prospective clients, and throughout the life cycle of the policy up to and including renewal. You'll work closely with the client as well as internal stakeholders in underwriting, risk control and claims to ensure that we fulfil our service commitments. You will also develop a deep understanding of the client's business operations, strategic priorities, industry trends, and the risks they face. You will proactively engage with clients, addressing their needs and challenges effectively. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Handle an allocation of client's, responsible for delivering the value proposition to these customers throughout their tenure with Travelers. Implement effective internal and external communications around the strategy (account level) and new value initiatives for Corporate business. Ensure key stakeholders are fully aware and aligned to the priorities and key deliverables for the account. Share best practice across all stakeholders linked to the account. Support the internal communication programme around corporate business to assist each Branch in understanding the proposition. Identify stakeholders for each corporate business account and develop / manage a robust internal communication plan. Brand promotion at corporate business team, business development manager and Branch level. Liaise and link with cross-functional internal teams to improve the entire customer experience. Co-ordinate the development of the customer proposition, leading to wins and helping to secure retention. Identify opportunities to enhance the value proposition and make recommendations for development. Support Business Development Managers so that they can be advocates of the corporate business proposition. Create long term, trusted relationships with the customer. Collaborate with underwriters and business development managers to identify and grow opportunities. Monitor and report on performance and trends on your specific accounts Co-ordinate internal and external professions to analyse and identify trends (claims, below-deductible incident data, risk improvement, emerging risks etc.) Maintain consistent and unified approach in documentation. Maintain records of account activity and engagement. Monitor the execution of deliverables through tactical evidence platform. Owns the customer's experience during their life at Travelers. Support the team to understand, embrace and effectively deliver on the corporate business proposition to ensure full customer satisfaction. Raise awareness of multi-channel products and services e.g. on-line, on-demand, on-site Manage diary effectively to assist with timely customer contact. Operate as the lead point of contact for any and all matters specific to the account Develop and deliver solutions according to customer needs and objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? In-depth knowledge of local market, competitors and Travelers propositions and products. Able to manage and prioritise activities appropriately. Advanced ability to communicate effectively verbally and in writing. Advanced presentation skills. Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate problem-solving skills. Ability to work effectively both individually and as a member of a team (on team assignments). ACII preferred. What is a Must Have? Significant experience working in Property and Casualty insurance. Experience managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures as required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aug 13, 2025
Full time
Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aug 13, 2025
Full time
Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Aug 13, 2025
Full time
Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: •5+ years of SaaS product management experience building enterprise products •Proven track record of successfully bring products to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record of driving successful product launches within strict timelines •Ability to dig into business or technical problems and find pragmatic solutions •Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing and recommending epics and features. •Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions •Working knowledge of application performance and analytics •Experience researching, defining and documenting market, product and platform requirements •Strong understanding of customer needs, pain points, and experience with similar technologies •Track project progress and initiatives in alignment with the roadmap •Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams •Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions •"Can do" attitude of empowerment to take 100% responsibility for achieving our mission •Appreciative of direct communication as both an active communicator and eager listener • Ability to work in both team and individual capacities. •Ability to manage multiple streams of work effectively. •Ability to manage your daily workload through best practice time management techniques. •Great communication and interpersonal skills. •Passionate about teamwork and collaboration. What we offer in return: •Further develop and grow your sales technique with the support and sponsorship of your sales leadership •Flexible working •Unlimited leave •Competitive salary •Pension contributions •Private medical, dental and life insurance •Socials, lunches and team-building events •Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap •Relaxed and friendly team who genuinely care about and trust one another •Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Senior Product Marketing Manager (Practical Law) This is a rare opportunity for a motivated, energetic professional seeking to develop their career while driving product marketing for the Practical Law business. The Senior Product Marketing Manager works to drive growth, identify and meet market needs, and tell the story of Practical Law for customers and colleagues. You'll be a key partner for both the product team and our segment sales teams, helping navigate a new course for Practical Law as a Generative AI product and a part of our bigger CoCounsel story. About the Role In this opportunity as a Senior Product Marketing Manager, you will: Operate with agility, learn fast, and manage multiple projects to drive business performance. Work in a fast-paced environment where collaboration skills, a strong ability to prioritize, and customer obsession are key to success. Work closely with customers, client-facing teams, and market research colleagues to gather market, customer and competitor intelligence, to improve growth, drive strategy and refine value proposition. Lead go-to-market across a range of product launches and enhancements in a range of geographies. Work closely with colleagues across Legal Product Marketing to deliver unified growth initiatives at the CoCounsel level. Deliver excellence in how we message and position Practical Law to customers, across both customer- and sales-facing assets, including content for channel calls, pitch decks, marketing collateral, webinars, and sales training content. About You You're a fit for the role of Senior Product Marketing Manager if your background includes: Excellent written and verbal comms skills. Confidence in leading multi-functional projects. 3+ years' experience in Product Marketing or a related role. Strong understanding of legal customers. Experience in working with senior stakeholders. Demonstrated ability to thrive in ambiguity. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Aug 13, 2025
Full time
Senior Product Marketing Manager (Practical Law) This is a rare opportunity for a motivated, energetic professional seeking to develop their career while driving product marketing for the Practical Law business. The Senior Product Marketing Manager works to drive growth, identify and meet market needs, and tell the story of Practical Law for customers and colleagues. You'll be a key partner for both the product team and our segment sales teams, helping navigate a new course for Practical Law as a Generative AI product and a part of our bigger CoCounsel story. About the Role In this opportunity as a Senior Product Marketing Manager, you will: Operate with agility, learn fast, and manage multiple projects to drive business performance. Work in a fast-paced environment where collaboration skills, a strong ability to prioritize, and customer obsession are key to success. Work closely with customers, client-facing teams, and market research colleagues to gather market, customer and competitor intelligence, to improve growth, drive strategy and refine value proposition. Lead go-to-market across a range of product launches and enhancements in a range of geographies. Work closely with colleagues across Legal Product Marketing to deliver unified growth initiatives at the CoCounsel level. Deliver excellence in how we message and position Practical Law to customers, across both customer- and sales-facing assets, including content for channel calls, pitch decks, marketing collateral, webinars, and sales training content. About You You're a fit for the role of Senior Product Marketing Manager if your background includes: Excellent written and verbal comms skills. Confidence in leading multi-functional projects. 3+ years' experience in Product Marketing or a related role. Strong understanding of legal customers. Experience in working with senior stakeholders. Demonstrated ability to thrive in ambiguity. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Client Development Specialist, High Jewellery Soulka is an early-stage tech start-up platform that offers high jewellery from the world's leading houses. The primary purpose of this role is to build lasting and trusted relationships with clients that convert into sales. Our approach at Soulka is client-first. We are curators of a fine experience, practicing the art of haute personalisation in our engagement and service style. We prize longevity of relationships above all else and embrace the art of slow selling in a fast-paced world. In building our team, we are looking for like-minded individuals who share our value set and are passionate about building a world-class service that demonstrates our core values: Curatorship, Collection, Community. Soulka exists to bring the jewellery industry into the 21st Century. About You: We are seeking a client development specialist to join us at stealth mode, pre-launch stage; you must have previous experience as a Client Manager, Personal Shopper, or a High Jewellery Expert with a strong background in selling to VVIP/UHNW clients at the top level. Candidates must demonstrate the capacity to work supportively to meet the needs of the business and its exacting standards. The role is primarily sales-oriented and involves developing relationships by understanding and forecasting client tastes and desires, replying to product queries, and arranging in-store viewings of limited edition or 'By Appointment Only' products. Most importantly, you will provide exceptional service to ensure our customers enjoy the best shopping experience across all channels Soulka enables. How you'll do this: Every action you take will prioritize the client experience. Nurture existing relationships within your network and introduce them to Soulka. Proactively work on new client leads referred by the founder, through events, social media, or website inquiries. Build both in-person and digital relationships with clients. Take a proactive approach to client hospitality opportunities. Be recognized as the go-to source for high and fine jewellery purchases, respected for your technical knowledge and taste. Tailor your sales approach to each client's needs, aims, and lifestyle, delivering relevant and inspiring curated experiences. Create an organic community by connecting collectors, designers, brands, and clients based on shared passion for jewels and affinity to Soulka. Maintain strong relationships with brand contacts to ensure the best service and access to exclusive products. Introduce the right pieces to the right clients, fostering interest, passion, and purchase both digitally and physically. Demonstrate an understanding of the fine and high jewellery sales cycle and the influences on decision-making processes. You will have: Experience selling fine and high jewellery. GIA or G.G. degree (or equivalent). Minimum of 3 years dealing with diamonds of high colour and clarity. A passion to develop market-leading expertise. Fluency in another language such as Mandarin, Russian, or Arabic, in addition to English. Enjoyment in developing new client relationships. If you don't find a suitable job under our job sections, please submit your CV via CV Drop or get in touch so we can keep you informed about new opportunities. Upload your CV: Please upload .doc, .pdf, .docx, or .odt files under 5 MB. I consent to Luxury Recruit using my data to send marketing emails, as detailed in the privacy policy.
Aug 13, 2025
Full time
Client Development Specialist, High Jewellery Soulka is an early-stage tech start-up platform that offers high jewellery from the world's leading houses. The primary purpose of this role is to build lasting and trusted relationships with clients that convert into sales. Our approach at Soulka is client-first. We are curators of a fine experience, practicing the art of haute personalisation in our engagement and service style. We prize longevity of relationships above all else and embrace the art of slow selling in a fast-paced world. In building our team, we are looking for like-minded individuals who share our value set and are passionate about building a world-class service that demonstrates our core values: Curatorship, Collection, Community. Soulka exists to bring the jewellery industry into the 21st Century. About You: We are seeking a client development specialist to join us at stealth mode, pre-launch stage; you must have previous experience as a Client Manager, Personal Shopper, or a High Jewellery Expert with a strong background in selling to VVIP/UHNW clients at the top level. Candidates must demonstrate the capacity to work supportively to meet the needs of the business and its exacting standards. The role is primarily sales-oriented and involves developing relationships by understanding and forecasting client tastes and desires, replying to product queries, and arranging in-store viewings of limited edition or 'By Appointment Only' products. Most importantly, you will provide exceptional service to ensure our customers enjoy the best shopping experience across all channels Soulka enables. How you'll do this: Every action you take will prioritize the client experience. Nurture existing relationships within your network and introduce them to Soulka. Proactively work on new client leads referred by the founder, through events, social media, or website inquiries. Build both in-person and digital relationships with clients. Take a proactive approach to client hospitality opportunities. Be recognized as the go-to source for high and fine jewellery purchases, respected for your technical knowledge and taste. Tailor your sales approach to each client's needs, aims, and lifestyle, delivering relevant and inspiring curated experiences. Create an organic community by connecting collectors, designers, brands, and clients based on shared passion for jewels and affinity to Soulka. Maintain strong relationships with brand contacts to ensure the best service and access to exclusive products. Introduce the right pieces to the right clients, fostering interest, passion, and purchase both digitally and physically. Demonstrate an understanding of the fine and high jewellery sales cycle and the influences on decision-making processes. You will have: Experience selling fine and high jewellery. GIA or G.G. degree (or equivalent). Minimum of 3 years dealing with diamonds of high colour and clarity. A passion to develop market-leading expertise. Fluency in another language such as Mandarin, Russian, or Arabic, in addition to English. Enjoyment in developing new client relationships. If you don't find a suitable job under our job sections, please submit your CV via CV Drop or get in touch so we can keep you informed about new opportunities. Upload your CV: Please upload .doc, .pdf, .docx, or .odt files under 5 MB. I consent to Luxury Recruit using my data to send marketing emails, as detailed in the privacy policy.
Insight Investment are looking for a Specialist, Fixed Income Sales within Business Development to join the Distribution team. Role Responsibilities Focus on UK intermediary prospects introduced via BNY EMEA, with a special focus onadvisors across the country Effectively communicate Insight's history and value proposition as an asset management firm. Effectively communicate the firm's fixed income product offerings and investment philosophy, processes and resources to strategically position the firm against industry competitors to drive new business. Position strategies and represent the firm and its products with internal and external sales teams and end clients and prospects. Maintain highly consultative and solutions-based discussions with existing and prospective investors. Contribute to development of materials such as investment content in new business proposals, sales due diligence, presentation materials etc Public speaking at relevant conferences in the UK Work closely with BNY EMEA sales on the creation of new business opportunities and building Insight's profile with IFA prospects. Respond to BNY client requests promptly and accurately and approach all challenges in aclient centric manner. Take the lead from an Insight perspective on the progression of those opportunities, pitch preparation and execution. Record prospecting activity: opportunities created and pipeline progression. Assist BNY sales in responding to requests promptly and accurately and approach all challenges in a client centric manner Experience Required At least 7 years' sales and product experience from Asset Management Excellent understanding of fixed income Extensive client facing experience Strong investment and analytical acumen, with candidates having attained CFA/and or advanced degree preferred Willingness and ability to travel domestically 75% of the time, frequently visiting multiple cities on a weekly basis Strong written and verbal communication skills, including ability to succinctly and effectively explain complex ideas to prospects with varying degrees of investment knowledge Ability to build and maintain positive relationships with colleagues including portfolio management and distribution professionals Independent work style and a level of high self-motivation Insight is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
Aug 13, 2025
Full time
Insight Investment are looking for a Specialist, Fixed Income Sales within Business Development to join the Distribution team. Role Responsibilities Focus on UK intermediary prospects introduced via BNY EMEA, with a special focus onadvisors across the country Effectively communicate Insight's history and value proposition as an asset management firm. Effectively communicate the firm's fixed income product offerings and investment philosophy, processes and resources to strategically position the firm against industry competitors to drive new business. Position strategies and represent the firm and its products with internal and external sales teams and end clients and prospects. Maintain highly consultative and solutions-based discussions with existing and prospective investors. Contribute to development of materials such as investment content in new business proposals, sales due diligence, presentation materials etc Public speaking at relevant conferences in the UK Work closely with BNY EMEA sales on the creation of new business opportunities and building Insight's profile with IFA prospects. Respond to BNY client requests promptly and accurately and approach all challenges in aclient centric manner. Take the lead from an Insight perspective on the progression of those opportunities, pitch preparation and execution. Record prospecting activity: opportunities created and pipeline progression. Assist BNY sales in responding to requests promptly and accurately and approach all challenges in a client centric manner Experience Required At least 7 years' sales and product experience from Asset Management Excellent understanding of fixed income Extensive client facing experience Strong investment and analytical acumen, with candidates having attained CFA/and or advanced degree preferred Willingness and ability to travel domestically 75% of the time, frequently visiting multiple cities on a weekly basis Strong written and verbal communication skills, including ability to succinctly and effectively explain complex ideas to prospects with varying degrees of investment knowledge Ability to build and maintain positive relationships with colleagues including portfolio management and distribution professionals Independent work style and a level of high self-motivation Insight is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
About The Role This is an exciting opportunity for you to contribute to the credit control team's objectives and participate in the continuous improvement of the team's administration and processes. Reporting directly into the Credit Manager, the role will be to monitor, chase and control a portion of the Sales Ledger whilst maintaining strong customer/colleague relationships. •End-to-end Credit Control chasing by telephone, e-mail, and letter in line with the agreed Credit Control Chase process, in a high-volume environment, to achieve individual and team targets •Working with the invoicing team and the Regional Managers to resolve any disputes that may lead to delayed payments •Recording Chase Information on SAGE Accounts and Credit Control Spreadsheets •Sending Final Demand notices to delinquent clients, when required •Monthly reporting to the Regions and the Credit Manager including debtor levels and overdue accounts. •Preparing files for the in-house company solicitor when escalation is required About You Are you a seasoned professional with a knack for credit control and a flair for building strong relationships? Join us at Atlas as a Credit Controller, where your expertise will be pivotal in ensuring the financial health and stability of our organisation. Qualifications and Attributes: - Excellent Communication Skills: Your ability to communicate effectively, both verbally and in writing, enables you to engage with customers and colleagues with clarity and professionalism. - Team Player: As a collaborative team member, you thrive in an environment where cooperation and mutual support drive success, contributing positively to the overall effectiveness of the credit control team. - Proficiency in Microsoft Office: With solid proficiency in Microsoft Office applications, particularly Excel at an intermediate level, you can navigate various software tools efficiently to streamline credit control processes. - Attention to Detail: Your meticulous attention to detail ensures accuracy in recording chase information, maintaining comprehensive records, and managing complex financial data with precision. - Ability to Perform Under Pressure: Thriving in high-pressure environments, you excel in meeting challenging deadlines and managing competing priorities with composure and efficiency. - Organisational Skills: Your strong organisational skills empower you to manage multiple tasks effectively, prioritise responsibilities, and proactively address issues to achieve credit control objectives. If you're ready to leverage your skills and experience in credit control to contribute to a company that values its employees and promotes a culture of excellence, then Atlas is the perfect place for you to thrive. Join us in our mission to create happiness in ourselves and others, and together, let's embark on an exciting journey of growth and success. About The Company What makes this job amazing? Full learning & s upport from Atlas. Wagestream - our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets. Cycle to work scheme . Workplace pension scheme. Staff recognition scheme (Stars of Atlas). Staff engagement portal. The ability to progress your career within Atlas. Learning and development led by you: support in areas you like or want to learn more about. The opportunity to work amongst people who value and support each other, achieving great results . For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement. Atlas continues to grow at pace which is both exciting and challenging . Subject to qualifying parameters. Who are we? Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work. Our Purpose To create happiness in ourselves and others We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day. Our Values We are a family Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we're always there when it really matters. Whether it's with practical help and support, or simply a mug of tea and a shoulder to cry on. Sharing makes us stronger Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible. Own your space You are Atlas. Don't be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket. Be honest. Always. Have the courage to do the right thing, even when no-one is watching. Whether it's owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness. Treat clients like our best friends If we're a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what's going on in our clients lives and pull out all the stops to make them feel happy. Start with Wow And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn't make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us. Don't just talk. Do. We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it. Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
Aug 13, 2025
Full time
About The Role This is an exciting opportunity for you to contribute to the credit control team's objectives and participate in the continuous improvement of the team's administration and processes. Reporting directly into the Credit Manager, the role will be to monitor, chase and control a portion of the Sales Ledger whilst maintaining strong customer/colleague relationships. •End-to-end Credit Control chasing by telephone, e-mail, and letter in line with the agreed Credit Control Chase process, in a high-volume environment, to achieve individual and team targets •Working with the invoicing team and the Regional Managers to resolve any disputes that may lead to delayed payments •Recording Chase Information on SAGE Accounts and Credit Control Spreadsheets •Sending Final Demand notices to delinquent clients, when required •Monthly reporting to the Regions and the Credit Manager including debtor levels and overdue accounts. •Preparing files for the in-house company solicitor when escalation is required About You Are you a seasoned professional with a knack for credit control and a flair for building strong relationships? Join us at Atlas as a Credit Controller, where your expertise will be pivotal in ensuring the financial health and stability of our organisation. Qualifications and Attributes: - Excellent Communication Skills: Your ability to communicate effectively, both verbally and in writing, enables you to engage with customers and colleagues with clarity and professionalism. - Team Player: As a collaborative team member, you thrive in an environment where cooperation and mutual support drive success, contributing positively to the overall effectiveness of the credit control team. - Proficiency in Microsoft Office: With solid proficiency in Microsoft Office applications, particularly Excel at an intermediate level, you can navigate various software tools efficiently to streamline credit control processes. - Attention to Detail: Your meticulous attention to detail ensures accuracy in recording chase information, maintaining comprehensive records, and managing complex financial data with precision. - Ability to Perform Under Pressure: Thriving in high-pressure environments, you excel in meeting challenging deadlines and managing competing priorities with composure and efficiency. - Organisational Skills: Your strong organisational skills empower you to manage multiple tasks effectively, prioritise responsibilities, and proactively address issues to achieve credit control objectives. If you're ready to leverage your skills and experience in credit control to contribute to a company that values its employees and promotes a culture of excellence, then Atlas is the perfect place for you to thrive. Join us in our mission to create happiness in ourselves and others, and together, let's embark on an exciting journey of growth and success. About The Company What makes this job amazing? Full learning & s upport from Atlas. Wagestream - our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets. Cycle to work scheme . Workplace pension scheme. Staff recognition scheme (Stars of Atlas). Staff engagement portal. The ability to progress your career within Atlas. Learning and development led by you: support in areas you like or want to learn more about. The opportunity to work amongst people who value and support each other, achieving great results . For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement. Atlas continues to grow at pace which is both exciting and challenging . Subject to qualifying parameters. Who are we? Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work. Our Purpose To create happiness in ourselves and others We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day. Our Values We are a family Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we're always there when it really matters. Whether it's with practical help and support, or simply a mug of tea and a shoulder to cry on. Sharing makes us stronger Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible. Own your space You are Atlas. Don't be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket. Be honest. Always. Have the courage to do the right thing, even when no-one is watching. Whether it's owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness. Treat clients like our best friends If we're a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what's going on in our clients lives and pull out all the stops to make them feel happy. Start with Wow And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn't make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us. Don't just talk. Do. We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it. Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Wavemaker: A Leading WPP Media Brand Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together. Role Summary and Impact As a Content Director you will work as a senior member of the Wavemaker Content team - leading across the response to brief to positively provoke growth, with responsibility for strategic planning and delivery of Content Partnership solutions. The role will require a great deal of collaboration with Wavemaker Studio, your client team, and other specialist teams across the Agency, as well as overseeing the delivery of multiple cross-function projects at one time. You will build excellent relationships with your clients at the highest level and act as a trusted advisor to them and their other agencies to maximize their partnership opportunities. You will take a senior and commercially accountable role in the team with responsibility for first-class creative planning and delivery, leading by example and developing team members. You will have excellent knowledge of a range of content disciplines and have a passion to continuously learn and apply new creative thinking to client solutions. In this role, you will: As a Content Director, you will be the owner of the brief, working with senior team members to create the right team to respond to each brief. Based on your knowledge of Wavemaker OS and Positive Provocation you will understand the role of Wavemaker Content's range of creative solutions and disciplines. In turn, leading the brief response team (and drawing support from Content Leads as necessary), you will help generate and lead creative solutions. You will be capable of inspiring confidence in the right creative solution for our clients - and able to pitch these solutions in formal and informal environments, using your broad understanding of the media landscape. Other core responsibilities include: Client Servicing - Engendering strong relationship with clients as a trusted advisor and ensuring yourself and the team handle requests in a professional, timely, and accurate manner. Planning and Delivery - Collaborating with the wider Wavemaker teams to generate excellent content solutions. Inspire the confidence in the right creative solutions and can pitch these to clients successfully. Campaign Management & Performance - Excellent projects management experience and the ability to deliver scale campaigns seamlessly and to mentor your team to deliver the same. Commercials - Excellent expertise in WM content internal processes and a strong understanding of the commercial model with the ability to pro-actively generate income opportunities. Team - Management of Content Managers and Executives inspiring excellence in delivery and a good team ethic. Innovation & Collaboration - Having strong relationships with partners at a senior level, future facing and aware of innovations and developments that will help meet our client's business needs. Technical Skills - Excellent knowledge of media systems such as Media explorer, Prisma, AURA, E- telmar , Techedge , ad-dazzle or equivalent. Skills and Experience At WPP Media , we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media 's shared core value s: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Effective Communication: Can lead dialogues between and with technical and non-technical people, by presenting a strong case and negotiating well; explains things clearly, challenges ideas effectively and argues in favor of operational processes; determines and utilizes the appropriate communication channels; and employs active listening. Relationship Management and Account development: Cultivates, nurtures, and grows relationships with key clients and stakeholders, and decision-makers internally, externally, and virtually. Stakeholder Relationships: Demonstrates knowledge of the agencies (or clients) organization structure and people, client relationships, business strategy, industry, and challenges. Cultivates, nurtures and grow relationships with key clients and stakeholders and decision makers internally, externally, and virtually. Strategic Thinking and Planning: Uses analytics, data, market knowledge and critical thinking to understand and solve client challenges. Adjusts strategic plans in line with emerging trends and products that may drive client objectives and ROI s. Multitasking and Prioritisation: Adapts to rapidly changing events and environments whilst accurately judging priorities and keeping track of details. Balances several projects and tasks simultaneously with minimal error and without losing track of important details or deliverables. Communication and Presentations: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Idea Creation: facilitating the generation of new ideas or creative solutions to a client brief in the pursuit of unrivalled work. Strategic Partnership Management: Managing and taking ownership of content partnership campaigns from start to completion, including using critical thinking to understand and solve client challenges, content creation, optimisations, delivery, and reporting. Applying and learning from best practice knowledge and partnership excellence. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide.
Aug 13, 2025
Full time
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Wavemaker: A Leading WPP Media Brand Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together. Role Summary and Impact As a Content Director you will work as a senior member of the Wavemaker Content team - leading across the response to brief to positively provoke growth, with responsibility for strategic planning and delivery of Content Partnership solutions. The role will require a great deal of collaboration with Wavemaker Studio, your client team, and other specialist teams across the Agency, as well as overseeing the delivery of multiple cross-function projects at one time. You will build excellent relationships with your clients at the highest level and act as a trusted advisor to them and their other agencies to maximize their partnership opportunities. You will take a senior and commercially accountable role in the team with responsibility for first-class creative planning and delivery, leading by example and developing team members. You will have excellent knowledge of a range of content disciplines and have a passion to continuously learn and apply new creative thinking to client solutions. In this role, you will: As a Content Director, you will be the owner of the brief, working with senior team members to create the right team to respond to each brief. Based on your knowledge of Wavemaker OS and Positive Provocation you will understand the role of Wavemaker Content's range of creative solutions and disciplines. In turn, leading the brief response team (and drawing support from Content Leads as necessary), you will help generate and lead creative solutions. You will be capable of inspiring confidence in the right creative solution for our clients - and able to pitch these solutions in formal and informal environments, using your broad understanding of the media landscape. Other core responsibilities include: Client Servicing - Engendering strong relationship with clients as a trusted advisor and ensuring yourself and the team handle requests in a professional, timely, and accurate manner. Planning and Delivery - Collaborating with the wider Wavemaker teams to generate excellent content solutions. Inspire the confidence in the right creative solutions and can pitch these to clients successfully. Campaign Management & Performance - Excellent projects management experience and the ability to deliver scale campaigns seamlessly and to mentor your team to deliver the same. Commercials - Excellent expertise in WM content internal processes and a strong understanding of the commercial model with the ability to pro-actively generate income opportunities. Team - Management of Content Managers and Executives inspiring excellence in delivery and a good team ethic. Innovation & Collaboration - Having strong relationships with partners at a senior level, future facing and aware of innovations and developments that will help meet our client's business needs. Technical Skills - Excellent knowledge of media systems such as Media explorer, Prisma, AURA, E- telmar , Techedge , ad-dazzle or equivalent. Skills and Experience At WPP Media , we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media 's shared core value s: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Effective Communication: Can lead dialogues between and with technical and non-technical people, by presenting a strong case and negotiating well; explains things clearly, challenges ideas effectively and argues in favor of operational processes; determines and utilizes the appropriate communication channels; and employs active listening. Relationship Management and Account development: Cultivates, nurtures, and grows relationships with key clients and stakeholders, and decision-makers internally, externally, and virtually. Stakeholder Relationships: Demonstrates knowledge of the agencies (or clients) organization structure and people, client relationships, business strategy, industry, and challenges. Cultivates, nurtures and grow relationships with key clients and stakeholders and decision makers internally, externally, and virtually. Strategic Thinking and Planning: Uses analytics, data, market knowledge and critical thinking to understand and solve client challenges. Adjusts strategic plans in line with emerging trends and products that may drive client objectives and ROI s. Multitasking and Prioritisation: Adapts to rapidly changing events and environments whilst accurately judging priorities and keeping track of details. Balances several projects and tasks simultaneously with minimal error and without losing track of important details or deliverables. Communication and Presentations: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Idea Creation: facilitating the generation of new ideas or creative solutions to a client brief in the pursuit of unrivalled work. Strategic Partnership Management: Managing and taking ownership of content partnership campaigns from start to completion, including using critical thinking to understand and solve client challenges, content creation, optimisations, delivery, and reporting. Applying and learning from best practice knowledge and partnership excellence. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide.
Business Development Manager, Business Development, Premium Support Job ID: AWS EMEA SARL (UK Branch) AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. AWS is one of Amazon's fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses. AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries. Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS. As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWS's partner ecosystem. Key job responsibilities • Customer & Market Engagement: • Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings). • Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions. • Solution Adoption & Expansion: • Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance. • Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences. • Data-Driven Strategy & ROI Analysis: • Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement. • Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration. • Estimate the ROI of Support investments and design initiatives to maximize business outcomes. • Commercial Innovation & Experimentation: • Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation. • Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions. • Field & Partner Enablement: • Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement. • In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively. • Work with partners to develop and pilot new support offerings via the AWS partner ecosystem. • Sales & Business Development Execution: • Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team. • Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 6+ years of developing, negotiating and executing business agreements experience - 6+ years of professional or military experience - 6 + years of experience in a role focused on creating and implementing organizational strategies. - Bachelor's degree PREFERRED QUALIFICATIONS - Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry. - Experience interpreting data and making business recommendations - Experience identifying, negotiating, and executing complex legal agreements - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. . click apply for full job details
Aug 13, 2025
Full time
Business Development Manager, Business Development, Premium Support Job ID: AWS EMEA SARL (UK Branch) AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. AWS is one of Amazon's fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses. AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries. Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS. As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWS's partner ecosystem. Key job responsibilities • Customer & Market Engagement: • Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings). • Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions. • Solution Adoption & Expansion: • Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance. • Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences. • Data-Driven Strategy & ROI Analysis: • Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement. • Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration. • Estimate the ROI of Support investments and design initiatives to maximize business outcomes. • Commercial Innovation & Experimentation: • Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation. • Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions. • Field & Partner Enablement: • Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement. • In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively. • Work with partners to develop and pilot new support offerings via the AWS partner ecosystem. • Sales & Business Development Execution: • Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team. • Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 6+ years of developing, negotiating and executing business agreements experience - 6+ years of professional or military experience - 6 + years of experience in a role focused on creating and implementing organizational strategies. - Bachelor's degree PREFERRED QUALIFICATIONS - Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry. - Experience interpreting data and making business recommendations - Experience identifying, negotiating, and executing complex legal agreements - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. . click apply for full job details
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We're looking for a Senior Public Affairs Manager with a passion for tech, digital policy and the role of online platforms in today's world to step into a critical role at the intersection of policy, regulation and business strategy. This is a 12-month maternity cover, reporting into our interim Global Director of Public Affairs and Regulatory, and working closely with colleagues across Trust, Legal teams, Policy, Communications, Product and Regulatory. This role is hands-on and high-impact. You'll play a pivotal role in shaping and delivering Trustpilot's public affairs strategy across the UK and EU (with some exposure to the US), building and maintaining relationships with policymakers and regulatory stakeholders, and helping define our voice on some of the most important policy issues in tech - from AI governance to online platform regulation. If you're passionate about politics, know your way around policy-making processes, and enjoy blending strategy with execution, we'd love to hear from you. What you'll be doing: Set the agenda: Identify, prioritise and lead our public affairs activity across key policy areas such as AI, platform governance, competition and consumer rights. Engage and influence: Build and manage relationships with government officials, regulators, trade associations, NGOs and think tanks to advocate for Trustpilot's position. Be a strategic voice: Provide briefings and counsel to senior leaders on emerging policy risks and opportunities, bringing external insight into internal discussions. Represent Trustpilot externally: Build a strong network. Attend and speak at industry events, roundtables and conferences. Represent Trustpilot in membership groups and relay our views with credibility and clarity. Deliver hands-on execution: Draft external statements, position papers, correspondence and briefing materials. Respond to consultations and support media or customer comms related to regulatory issues. Bring the outside in: Help colleagues across Trustpilot to understand regulatory developments and how it is relevant to operations. Collaborate cross-functionally: Work closely with colleagues in Policy, Legal, Content Integrity, Product and Communications to shape policy positions and ensure alignment across teams. Own your topics: Lead strategy-setting on the policy issues you cover and play a key role in shaping Trustpilot's external thought leadership on tech and governance. Who you are: Solid experience in public affairs, government relations or public policy advisory, either in-house, agency-side or in a political/government role Deep knowledge of policymaking processes and regulatory environments in the UK or EU - ideally both; exposure to the US a bonus A strong personal network with policymakers, regulators or public institutions at mid-to-senior levels Excellent communication skills - you can break down complex issues and make them easy to understand for a range of audiences both internally and externally A track record of influencing to deliver change - you can develop credible arguments, build coalitions, and shape conversations, and are adept at leveraging political processes astutely and effectively to deliver goals Thrive in a fast paced environment, managing competing and varying priorities, bringing a pro-active attitude and willingness to get stuck in Strong political acumen, sound judgement and a confident, collaborative working style with an infectious enthusiasm for politics and current affairs Comfortable working both strategically and operationally - from big-picture policy direction to providing practical support, advising on how policy translates into practice, through to day-to-day stakeholder correspondence A passion for tech, digital policy and the role of platforms in today's world What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. Independent financial advice and free standard professional mortgage broker advice Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About Trustpilot We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the tangible symbol of trust in an ever-changing world. About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Aug 13, 2025
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We're looking for a Senior Public Affairs Manager with a passion for tech, digital policy and the role of online platforms in today's world to step into a critical role at the intersection of policy, regulation and business strategy. This is a 12-month maternity cover, reporting into our interim Global Director of Public Affairs and Regulatory, and working closely with colleagues across Trust, Legal teams, Policy, Communications, Product and Regulatory. This role is hands-on and high-impact. You'll play a pivotal role in shaping and delivering Trustpilot's public affairs strategy across the UK and EU (with some exposure to the US), building and maintaining relationships with policymakers and regulatory stakeholders, and helping define our voice on some of the most important policy issues in tech - from AI governance to online platform regulation. If you're passionate about politics, know your way around policy-making processes, and enjoy blending strategy with execution, we'd love to hear from you. What you'll be doing: Set the agenda: Identify, prioritise and lead our public affairs activity across key policy areas such as AI, platform governance, competition and consumer rights. Engage and influence: Build and manage relationships with government officials, regulators, trade associations, NGOs and think tanks to advocate for Trustpilot's position. Be a strategic voice: Provide briefings and counsel to senior leaders on emerging policy risks and opportunities, bringing external insight into internal discussions. Represent Trustpilot externally: Build a strong network. Attend and speak at industry events, roundtables and conferences. Represent Trustpilot in membership groups and relay our views with credibility and clarity. Deliver hands-on execution: Draft external statements, position papers, correspondence and briefing materials. Respond to consultations and support media or customer comms related to regulatory issues. Bring the outside in: Help colleagues across Trustpilot to understand regulatory developments and how it is relevant to operations. Collaborate cross-functionally: Work closely with colleagues in Policy, Legal, Content Integrity, Product and Communications to shape policy positions and ensure alignment across teams. Own your topics: Lead strategy-setting on the policy issues you cover and play a key role in shaping Trustpilot's external thought leadership on tech and governance. Who you are: Solid experience in public affairs, government relations or public policy advisory, either in-house, agency-side or in a political/government role Deep knowledge of policymaking processes and regulatory environments in the UK or EU - ideally both; exposure to the US a bonus A strong personal network with policymakers, regulators or public institutions at mid-to-senior levels Excellent communication skills - you can break down complex issues and make them easy to understand for a range of audiences both internally and externally A track record of influencing to deliver change - you can develop credible arguments, build coalitions, and shape conversations, and are adept at leveraging political processes astutely and effectively to deliver goals Thrive in a fast paced environment, managing competing and varying priorities, bringing a pro-active attitude and willingness to get stuck in Strong political acumen, sound judgement and a confident, collaborative working style with an infectious enthusiasm for politics and current affairs Comfortable working both strategically and operationally - from big-picture policy direction to providing practical support, advising on how policy translates into practice, through to day-to-day stakeholder correspondence A passion for tech, digital policy and the role of platforms in today's world What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. Independent financial advice and free standard professional mortgage broker advice Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About Trustpilot We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the tangible symbol of trust in an ever-changing world. About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
VP Account Management - B2B SaaS London (Hybrid) £100k - £120k + OTE High-growth, global MarTech scale-up Leadership role Strategic growth Client retention A leading B2B SaaS business is looking for a strategic and commercially minded VP of Account Management to drive client success across their global portfolio. Known for helping enterprise marketing teams measure and optimise their social media performance, this is a company trusted by brands across the globe. This is a key leadership role in a fast-paced, product-led environment. You'll report directly to the executive team and take ownership of a high-performing Account Management function across North America and EMEA. The Role Lead and scale a team of Account Managers and Team Leads, across the US and EMEA Own revenue growth across existing accounts, with a clear focus on retention, upsell and client satisfaction Build strong relationships with key enterprise customers and executive stakeholders Drive strategy across territory planning, segmentation, and client engagement Collaborate closely with Product, Sales and Marketing to ensure clients see measurable ROI Implement and embed frameworks such as EOS and Sandler to drive consistency and performance Continuously refine internal processes and tools to enable scalable growth About You Proven leader with experience in Account Management or Customer Success, ideally in SaaS Track record of driving growth across an existing book of business Experienced managing managers and scaling teams internationally Strategic thinker with a hands-on approach and strong commercial acumen Confident operating with senior stakeholders and building trusted relationships with enterprise clients Familiarity with frameworks like EOS or Sandler is a plus Why Apply? Be part of an ambitious, global team with a collaborative, startup mindset Play a critical role in the next phase of growth Competitive base salary and bonus Excellent benefits and professional development opportunities If you're a senior Account Management leader looking for your next challenge in B2B SaaS, we'd love to hear from you. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Aug 13, 2025
Full time
VP Account Management - B2B SaaS London (Hybrid) £100k - £120k + OTE High-growth, global MarTech scale-up Leadership role Strategic growth Client retention A leading B2B SaaS business is looking for a strategic and commercially minded VP of Account Management to drive client success across their global portfolio. Known for helping enterprise marketing teams measure and optimise their social media performance, this is a company trusted by brands across the globe. This is a key leadership role in a fast-paced, product-led environment. You'll report directly to the executive team and take ownership of a high-performing Account Management function across North America and EMEA. The Role Lead and scale a team of Account Managers and Team Leads, across the US and EMEA Own revenue growth across existing accounts, with a clear focus on retention, upsell and client satisfaction Build strong relationships with key enterprise customers and executive stakeholders Drive strategy across territory planning, segmentation, and client engagement Collaborate closely with Product, Sales and Marketing to ensure clients see measurable ROI Implement and embed frameworks such as EOS and Sandler to drive consistency and performance Continuously refine internal processes and tools to enable scalable growth About You Proven leader with experience in Account Management or Customer Success, ideally in SaaS Track record of driving growth across an existing book of business Experienced managing managers and scaling teams internationally Strategic thinker with a hands-on approach and strong commercial acumen Confident operating with senior stakeholders and building trusted relationships with enterprise clients Familiarity with frameworks like EOS or Sandler is a plus Why Apply? Be part of an ambitious, global team with a collaborative, startup mindset Play a critical role in the next phase of growth Competitive base salary and bonus Excellent benefits and professional development opportunities If you're a senior Account Management leader looking for your next challenge in B2B SaaS, we'd love to hear from you. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Target Openings Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Target Openings 1 What Is the Opportunity? Our Corporate team use their specialist expertise to offer bespoke insurance solutions to our largest and most complex clients in the UK and Ireland. Due our continued growth, we are looking for a Major Client Manager to join our team in any of our UK offices. You might come from a Claims, Underwriting, Distribution, Risk Control or Broking background with a great knowledge of property & casualty and/ or motor insurance. You'll have proven experience of client and relationship management as well as excellent project management skills with a passion and an expert focus on performance, service and delivery. In this varied role, you will be involved from the early stages of client engagement by working as part of the team to deliver Travelers' bespoke customer proposition. You will be the first point of contact for new and prospective clients, and throughout the life cycle of the policy up to and including renewal. You'll work closely with the client as well as internal stakeholders in underwriting, risk control and claims to ensure that we fulfil our service commitments. You will also develop a deep understanding of the client's business operations, strategic priorities, industry trends, and the risks they face. You will proactively engage with clients, addressing their needs and challenges effectively. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Handle an allocation of client's, responsible for delivering the value proposition to these customers throughout their tenure with Travelers. Implement effective internal and external communications around the strategy (account level) and new value initiatives for Corporate business. Ensure key stakeholders are fully aware and aligned to the priorities and key deliverables for the account. Share best practice across all stakeholders linked to the account. Support the internal communication programme around corporate business to assist each Branch in understanding the proposition. Identify stakeholders for each corporate business account and develop / manage a robust internal communication plan. Brand promotion at corporate business team, business development manager and Branch level. Liaise and link with cross-functional internal teams to improve the entire customer experience. Co-ordinate the development of the customer proposition, leading to wins and helping to secure retention. Identify opportunities to enhance the value proposition and make recommendations for development. Support Business Development Managers so that they can be advocates of the corporate business proposition. Create long term, trusted relationships with the customer. Collaborate with underwriters and business development managers to identify and grow opportunities. Monitor and report on performance and trends on your specific accounts Co-ordinate internal and external professions to analyse and identify trends (claims, below-deductible incident data, risk improvement, emerging risks etc.) Maintain consistent and unified approach in documentation. Maintain records of account activity and engagement. Monitor the execution of deliverables through tactical evidence platform. Owns the customer's experience during their life at Travelers. Support the team to understand, embrace and effectively deliver on the corporate business proposition to ensure full customer satisfaction. Raise awareness of multi-channel products and services e.g. on-line, on-demand, on-site Manage diary effectively to assist with timely customer contact. Operate as the lead point of contact for any and all matters specific to the account Develop and deliver solutions according to customer needs and objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? In-depth knowledge of local market, competitors and Travelers propositions and products. Able to manage and prioritise activities appropriately. Advanced ability to communicate effectively verbally and in writing. Advanced presentation skills. Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate problem-solving skills. Ability to work effectively both individually and as a member of a team (on team assignments). ACII preferred. What is a Must Have? Significant experience working in Property and Casualty insurance. Experience managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures as required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 13, 2025
Full time
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Target Openings Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Target Openings 1 What Is the Opportunity? Our Corporate team use their specialist expertise to offer bespoke insurance solutions to our largest and most complex clients in the UK and Ireland. Due our continued growth, we are looking for a Major Client Manager to join our team in any of our UK offices. You might come from a Claims, Underwriting, Distribution, Risk Control or Broking background with a great knowledge of property & casualty and/ or motor insurance. You'll have proven experience of client and relationship management as well as excellent project management skills with a passion and an expert focus on performance, service and delivery. In this varied role, you will be involved from the early stages of client engagement by working as part of the team to deliver Travelers' bespoke customer proposition. You will be the first point of contact for new and prospective clients, and throughout the life cycle of the policy up to and including renewal. You'll work closely with the client as well as internal stakeholders in underwriting, risk control and claims to ensure that we fulfil our service commitments. You will also develop a deep understanding of the client's business operations, strategic priorities, industry trends, and the risks they face. You will proactively engage with clients, addressing their needs and challenges effectively. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Handle an allocation of client's, responsible for delivering the value proposition to these customers throughout their tenure with Travelers. Implement effective internal and external communications around the strategy (account level) and new value initiatives for Corporate business. Ensure key stakeholders are fully aware and aligned to the priorities and key deliverables for the account. Share best practice across all stakeholders linked to the account. Support the internal communication programme around corporate business to assist each Branch in understanding the proposition. Identify stakeholders for each corporate business account and develop / manage a robust internal communication plan. Brand promotion at corporate business team, business development manager and Branch level. Liaise and link with cross-functional internal teams to improve the entire customer experience. Co-ordinate the development of the customer proposition, leading to wins and helping to secure retention. Identify opportunities to enhance the value proposition and make recommendations for development. Support Business Development Managers so that they can be advocates of the corporate business proposition. Create long term, trusted relationships with the customer. Collaborate with underwriters and business development managers to identify and grow opportunities. Monitor and report on performance and trends on your specific accounts Co-ordinate internal and external professions to analyse and identify trends (claims, below-deductible incident data, risk improvement, emerging risks etc.) Maintain consistent and unified approach in documentation. Maintain records of account activity and engagement. Monitor the execution of deliverables through tactical evidence platform. Owns the customer's experience during their life at Travelers. Support the team to understand, embrace and effectively deliver on the corporate business proposition to ensure full customer satisfaction. Raise awareness of multi-channel products and services e.g. on-line, on-demand, on-site Manage diary effectively to assist with timely customer contact. Operate as the lead point of contact for any and all matters specific to the account Develop and deliver solutions according to customer needs and objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? In-depth knowledge of local market, competitors and Travelers propositions and products. Able to manage and prioritise activities appropriately. Advanced ability to communicate effectively verbally and in writing. Advanced presentation skills. Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate problem-solving skills. Ability to work effectively both individually and as a member of a team (on team assignments). ACII preferred. What is a Must Have? Significant experience working in Property and Casualty insurance. Experience managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures as required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Senior Business Development Manager The Company: Our Client's Product team develops some of the World's leading innovations based on deep consumer understanding and research. Their solutions cover and converge within consumer and business technologies across numerous products. The Senior Business Development Manager will oversee service/business strategy, marketing, and go-to- market activities to improve the company's market position and achieve financial growth. This position will have accountability for working with global partners, sales, marketing, product strategy, and business development. This person defines long-term organizational strategic goals and will work closely with local and global teams to drive key initiatives pertaining to the Smart TV ecosystem. Role Purpose Business Development Planning Present to and consult with senior level management on business trends with a view to developing new services, products, and distribution channels Identify opportunities for that will lead to an increase in sales Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators Create mid-term and long-term engagement strategy to support building new services on Smart TV New Business Development Prospect for potential new partners and turn this into increased business Responsible for heading up business expansion in new markets as well as continued expansion among existing ones Drive partnership programs to validate of business objectives Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations Management Understand the company's goal and purpose with a view to enhancing the company's overall performance Collaborates across businesses, functions, and regions to align strategy and direction with corporate and divisional approaches, systems, information and support Coordination and consultancy Guiding subsidiary partnership to achieve business goal with consideration of each market characteristics Provide subsidiary mentoring and guiding activities such as a workshops and conference call etc. Key Competencies/Characteristics Strong understanding of digital media Strong analytical and financial modelling skills Strong problem solving skills such as prioritization, critical thinking and hypothesis development Strong verbal and written communication skills, including negotiation, presentation, and influence Strong, Partner relationships Demonstrated ability to craft complex, first of their kind deals To be successful in this role you ideally have Extensive experience developing outreach strategies and building partner relationships in the media and content businesses Experience with managing complex content partnership deals Extensive experience modelling in ambiguous situations with both traditional financial factors and industry knowledge Experience leading and implementing complex, high-impact projects with cross-functional teams Experience working on joint product development and technology integration initiatives Educational experience/interest BA/BS required, MBA preferred but not required. years of experience in a business development capacity at a media company, MVPD (Pay TV) or OTT Provider. Experience in consumer electronics a plus. Occasional travel within Europe and internationally Location: UK
Aug 13, 2025
Full time
Senior Business Development Manager The Company: Our Client's Product team develops some of the World's leading innovations based on deep consumer understanding and research. Their solutions cover and converge within consumer and business technologies across numerous products. The Senior Business Development Manager will oversee service/business strategy, marketing, and go-to- market activities to improve the company's market position and achieve financial growth. This position will have accountability for working with global partners, sales, marketing, product strategy, and business development. This person defines long-term organizational strategic goals and will work closely with local and global teams to drive key initiatives pertaining to the Smart TV ecosystem. Role Purpose Business Development Planning Present to and consult with senior level management on business trends with a view to developing new services, products, and distribution channels Identify opportunities for that will lead to an increase in sales Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators Create mid-term and long-term engagement strategy to support building new services on Smart TV New Business Development Prospect for potential new partners and turn this into increased business Responsible for heading up business expansion in new markets as well as continued expansion among existing ones Drive partnership programs to validate of business objectives Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations Management Understand the company's goal and purpose with a view to enhancing the company's overall performance Collaborates across businesses, functions, and regions to align strategy and direction with corporate and divisional approaches, systems, information and support Coordination and consultancy Guiding subsidiary partnership to achieve business goal with consideration of each market characteristics Provide subsidiary mentoring and guiding activities such as a workshops and conference call etc. Key Competencies/Characteristics Strong understanding of digital media Strong analytical and financial modelling skills Strong problem solving skills such as prioritization, critical thinking and hypothesis development Strong verbal and written communication skills, including negotiation, presentation, and influence Strong, Partner relationships Demonstrated ability to craft complex, first of their kind deals To be successful in this role you ideally have Extensive experience developing outreach strategies and building partner relationships in the media and content businesses Experience with managing complex content partnership deals Extensive experience modelling in ambiguous situations with both traditional financial factors and industry knowledge Experience leading and implementing complex, high-impact projects with cross-functional teams Experience working on joint product development and technology integration initiatives Educational experience/interest BA/BS required, MBA preferred but not required. years of experience in a business development capacity at a media company, MVPD (Pay TV) or OTT Provider. Experience in consumer electronics a plus. Occasional travel within Europe and internationally Location: UK
Join one of the UK's fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK's newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere. Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: Drive service and revenue through lending, working with intermediaries and directly with clients and customers. The RM team are experienced across a wide range of lending including bridging, property and portfolio Buy-to Let, asset backed and specialist lending ensuring GB Bank is a lender of choice. RMs are responsible for originating new business, working to targets, and have an existing network of Brokers and Introducers, as well as other key business relationships. Key areas of responsibility: Drive revenue and good customer outcomes across a wide range of lending including bridging, property and portfolio Buy-to Let, asset backed and specialist lending Origination of new lending through networks and enquiries to fulfil agreed targets Negotiating and structuring of loan applications and proposals to send to the Credit Team right from initial review and through to credit approval and loan completion. Facilitate applications through the credit approval process to completion with the support of a Relationship Management Support and Loan Completions Teams Delivering fantastic service to your broker network and ensuring that GB Bank are at the forefront of their thoughts for their client's future lending needs Establish and maintain exceptional customer relationships, ensuring both new and existing customers receive outstanding service that promotes retention and long-term relationships. Supporting the Portfolio team in carrying out periodic credit reviews, covenant monitoring and post completion conditions on all existing customers Responsibility for building and maintaining new relationships with key professionals including clients and brokers with additional knowledge of and regular contact with solicitors and valuers where required. A bit about you Key Skills and Experience A proven property lending Relationship Manager with a similar organisation, and be consistently meeting your lending targets with a desire to exceed expectations Strong business development skills with broad market knowledge and presence An existing network of Brokers and Introducers who can support you and enable your own success at GB Bank Candidates must have a strong credit track record within depth knowledge of credit and lending to businesses from inception to draw down, ideally with a focus on bridging finance Knowledge of risk management, core lending and financial analysis skills Excited to hit the ground running and to make an instant positive impact on the Bank and the communities that we operate in Key Role Attributes Excellent communication and interpersonal skills, capable of building long-lasting relationships with clients, brokers, and internal teams. In-depth knowledge of the property lending market and credit process, particularly in the areas of bridging finance and portfolio Buy-to-Let lending. Strong commercial acumen with the ability to analyse and structure complex loan proposals. A customer-centric approach, ensuring a high level of service delivery and fostering positive relationship What we can offer you: 8% company pension contribution and 3% individual contribution 30 days holiday every year - which includes your birthday off + bank holidays Private medical cover with WPA - includes no excess + add family Death in service at 4 x base salary with Aviva Mental health support - through a helpline and counselling sessions Enhanced maternity, paternity and adoption leave What else do I need to know? Location: Field-based + London Office (twice per month) Salary: Competitive + Incentive Hours: 35 Hours per week We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management. Please read our Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
Aug 13, 2025
Full time
Join one of the UK's fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK's newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere. Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: Drive service and revenue through lending, working with intermediaries and directly with clients and customers. The RM team are experienced across a wide range of lending including bridging, property and portfolio Buy-to Let, asset backed and specialist lending ensuring GB Bank is a lender of choice. RMs are responsible for originating new business, working to targets, and have an existing network of Brokers and Introducers, as well as other key business relationships. Key areas of responsibility: Drive revenue and good customer outcomes across a wide range of lending including bridging, property and portfolio Buy-to Let, asset backed and specialist lending Origination of new lending through networks and enquiries to fulfil agreed targets Negotiating and structuring of loan applications and proposals to send to the Credit Team right from initial review and through to credit approval and loan completion. Facilitate applications through the credit approval process to completion with the support of a Relationship Management Support and Loan Completions Teams Delivering fantastic service to your broker network and ensuring that GB Bank are at the forefront of their thoughts for their client's future lending needs Establish and maintain exceptional customer relationships, ensuring both new and existing customers receive outstanding service that promotes retention and long-term relationships. Supporting the Portfolio team in carrying out periodic credit reviews, covenant monitoring and post completion conditions on all existing customers Responsibility for building and maintaining new relationships with key professionals including clients and brokers with additional knowledge of and regular contact with solicitors and valuers where required. A bit about you Key Skills and Experience A proven property lending Relationship Manager with a similar organisation, and be consistently meeting your lending targets with a desire to exceed expectations Strong business development skills with broad market knowledge and presence An existing network of Brokers and Introducers who can support you and enable your own success at GB Bank Candidates must have a strong credit track record within depth knowledge of credit and lending to businesses from inception to draw down, ideally with a focus on bridging finance Knowledge of risk management, core lending and financial analysis skills Excited to hit the ground running and to make an instant positive impact on the Bank and the communities that we operate in Key Role Attributes Excellent communication and interpersonal skills, capable of building long-lasting relationships with clients, brokers, and internal teams. In-depth knowledge of the property lending market and credit process, particularly in the areas of bridging finance and portfolio Buy-to-Let lending. Strong commercial acumen with the ability to analyse and structure complex loan proposals. A customer-centric approach, ensuring a high level of service delivery and fostering positive relationship What we can offer you: 8% company pension contribution and 3% individual contribution 30 days holiday every year - which includes your birthday off + bank holidays Private medical cover with WPA - includes no excess + add family Death in service at 4 x base salary with Aviva Mental health support - through a helpline and counselling sessions Enhanced maternity, paternity and adoption leave What else do I need to know? Location: Field-based + London Office (twice per month) Salary: Competitive + Incentive Hours: 35 Hours per week We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management. Please read our Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we're a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a high-energy, intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team. This role requires a strategic and results-oriented individual with exceptional leadership and communication skills.An ability to develop and lead high value and consultative conversations with CMO's is critical to the success in the role. In parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. Key responsibilities Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans. Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded. Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, and Product, to ensure alignment and support for account management initiatives. Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness. Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance. Implement Sandler Sales Methodology: Focuses on building relationships and using Sandler's specific tools and techniques for communication and account expansion. Qualifications Bachelor's Degree in Business or related field; MBA preferred. 10+ years of experience in account management or sales (4-5 years minimum in account management), with at least 5 years in a leadership role. Proven track record of success in driving revenue growth from existing book of business and client retention. Strong leadership and team management skills.Excellent communication and interpersonal skills. Strategic thinker with strong analytical and problem-solving skills. Proficient in CRM and other account management tools. An understanding of EOS would be beneficial.An understanding of the Sandler methodology would also be beneficial. Key competencies Leadership Communication Strategic Thinking Relationship Building Results Orientation Problem Solving Compensation and benefits Competitive salary and bonus structure Comprehensive benefits package, including health, dental, and vision insurance UK Pension with company match Paid time off and holidays Professional development opportunities Life as an Oktoposter At Oktopost, we're a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we're at it. We value ambition, creativity, and a healthy dose of team spirit, all wrapped up in a culture that encourages growth, innovation, and delivering real impact. No matter what department or region you join us from, you'll be part of a team that supports, celebrates, and challenges one another. From day one, we want every Oktoposter to feel empowered, inspired, and truly at home. We're a team that's genuinely passionate about B2B social. We believe social media can shape brands, spark meaningful conversations, and drive real business results, and we'd love for you to be part of our journey.
Aug 13, 2025
Full time
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we're a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a high-energy, intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team. This role requires a strategic and results-oriented individual with exceptional leadership and communication skills.An ability to develop and lead high value and consultative conversations with CMO's is critical to the success in the role. In parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. Key responsibilities Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans. Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded. Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, and Product, to ensure alignment and support for account management initiatives. Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness. Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance. Implement Sandler Sales Methodology: Focuses on building relationships and using Sandler's specific tools and techniques for communication and account expansion. Qualifications Bachelor's Degree in Business or related field; MBA preferred. 10+ years of experience in account management or sales (4-5 years minimum in account management), with at least 5 years in a leadership role. Proven track record of success in driving revenue growth from existing book of business and client retention. Strong leadership and team management skills.Excellent communication and interpersonal skills. Strategic thinker with strong analytical and problem-solving skills. Proficient in CRM and other account management tools. An understanding of EOS would be beneficial.An understanding of the Sandler methodology would also be beneficial. Key competencies Leadership Communication Strategic Thinking Relationship Building Results Orientation Problem Solving Compensation and benefits Competitive salary and bonus structure Comprehensive benefits package, including health, dental, and vision insurance UK Pension with company match Paid time off and holidays Professional development opportunities Life as an Oktoposter At Oktopost, we're a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we're at it. We value ambition, creativity, and a healthy dose of team spirit, all wrapped up in a culture that encourages growth, innovation, and delivering real impact. No matter what department or region you join us from, you'll be part of a team that supports, celebrates, and challenges one another. From day one, we want every Oktoposter to feel empowered, inspired, and truly at home. We're a team that's genuinely passionate about B2B social. We believe social media can shape brands, spark meaningful conversations, and drive real business results, and we'd love for you to be part of our journey.
THE PURPOSE OF ACTIONSTEP Helping law firms modernize and embrace the future. Law firms provide an essential service to our society. Lawyers and law firm professionals protect people and assets, reduce collective risk, and help businesses grow. Law is an incredibly demanding profession that involves complicated, precise work with heightened client care. Midsize law firms often lack the management experience, technology and administrative processes to help them do this work efficiently, instead relying on long hours and manual processes. As a result, the legal sector has traditionally been slow to change. Until now. Through our powerful, innovative law firm management technology, Actionstep enables law firms to work efficiently, delight clients, evolve with the market and thrive as efficient, profitable businesses. With Actionstep, law firms are equipped to confidently embrace the future. Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. Job Title: Product Manager - Enterprise The Purpose of Your Role As a Product Manager - Enterprise at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. As Product Manager - Enterprise, you will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritize trade-offs for both immediate customer impact and long-term platform scalability. What You Will Be Doing In this role, you will be accountable for: Enterprise Product Ownership Own and evolve a number of enterprise-specific product capabilities, such as authentication (SSO), permissions architecture, advanced search, GDPR compliance and secure platform services. Engage directly with large and mid-sized law firms to validate needs and pain points, and translate them into scalable product requirements. Ensure features are enterprise-ready in terms of scalability, security, configurability, and compliance. Delivery Execution Drive initiatives from discovery through delivery using agile and design-thinking practices. Create clear, well-defined product requirements including PRDs, initiative phases, user stories, specs, wireframes, and user flows. Collaborate with engineering and design to bring features to life, ensuring technical feasibility and high-quality outcomes. Oversee testing, documentation, training enablement, and rollout planning to ensure successful launches and customer adoption. Cross-functional Collaboration Partner with stakeholders in Engineering, Design, Sales Engineering, Customer Success, and Marketing to ensure alignment and consistent communication across all phases of the product lifecycle. Serve as a voice of the enterprise customer internally, ensuring that platform investments are driven by real user needs and business outcomes. Strategic Insight & Lifecycle Management Maintain ownership of your domain's roadmap, informed by customer feedback, usage data, commercial input, and platform goals. Contribute to broader company-level planning by surfacing enterprise insights, risks, and emerging needs. Monitor product usage, customer satisfaction, and technical performance post-launch to drive continuous improvements. Customer & Market Engagement Regularly engage with customers to understand evolving requirements, especially those related to security, scalability, and operational control. Stay up to date on legal tech trends, competitive offerings, and broader enterprise SaaS best practices in areas like authentication, permissions, and user management. Relationship Management Build and nurture strong working relationships with key internal stakeholders and external enterprise clients. Represent the Product team with professionalism and domain confidence during customer calls, partner discussions, and internal demos. Support Sales and Customer Success in scoping enterprise requests and setting clear expectations about roadmap direction and feasibility. About You 5+ years in Product Management in a SaaS B2B environment, ideally with experience delivering enterprise-grade platform features. Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain them clearly to both technical and non-technical audiences. Experience working in agile product teams, with strong prioritization and execution skills. Excellent communication, stakeholder management, and presentation skills. Bonus Points Experience in legal tech or building tools for highly regulated environments. Familiarity with identity and access management (IAM), enterprise IT systems, or data governance tooling. Technical fluency in SaaS architecture, especially as it relates to multi-tenancy, secure integrations, or search infrastructure. Previous work on global or multi-region product rollouts with compliance considerations (e.g., GDPR, SOC 2, ISO 27001). Why You'll Love Working at Actionstep Build products that power the world's most impactful legal work. Work in a collaborative, mission-driven team with strong executive support for Product. Influence platform evolution during a time of significant growth and scale. A flexible and remote-friendly work environment with a competitive salary and benefits package. Professional Development: Actively looking to build own career through delivery of self and assisted professional development initiatives. Being a thought leader both within Actionstep but also in the wider industry. Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required. Continuous Improvement: Proactive in identifying and participating in the continuous improvement of processes and procedures within the Product Development organization. Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared. Health & Safety: Assume responsibility for your own and others safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required. Other Responsibilities: Undertaking any other reasonable duties as required WHAT YOU NEED TO KNOW AND WHAT WILL HELP MAKE YOU SUCCESSFUL Essential: 5+ years of SaaS product management experience building enterprise products Proven track record of successfully bring products to market Expertise in driving product development processes using agile methodologies Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences Strong track record of driving successful product launches within strict timelines Ability to dig into business or technical problems and find pragmatic solutions Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel A profound understanding of product lifecycle management, user experience design, and market analysis. Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes Working experience in creating, prioritizing and recommending epics and features. Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions Working knowledge of application performance and analytics Experience researching, defining and documenting market, product and platform requirements Strong understanding of customer needs, pain points . click apply for full job details
Aug 13, 2025
Full time
THE PURPOSE OF ACTIONSTEP Helping law firms modernize and embrace the future. Law firms provide an essential service to our society. Lawyers and law firm professionals protect people and assets, reduce collective risk, and help businesses grow. Law is an incredibly demanding profession that involves complicated, precise work with heightened client care. Midsize law firms often lack the management experience, technology and administrative processes to help them do this work efficiently, instead relying on long hours and manual processes. As a result, the legal sector has traditionally been slow to change. Until now. Through our powerful, innovative law firm management technology, Actionstep enables law firms to work efficiently, delight clients, evolve with the market and thrive as efficient, profitable businesses. With Actionstep, law firms are equipped to confidently embrace the future. Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. Job Title: Product Manager - Enterprise The Purpose of Your Role As a Product Manager - Enterprise at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. As Product Manager - Enterprise, you will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritize trade-offs for both immediate customer impact and long-term platform scalability. What You Will Be Doing In this role, you will be accountable for: Enterprise Product Ownership Own and evolve a number of enterprise-specific product capabilities, such as authentication (SSO), permissions architecture, advanced search, GDPR compliance and secure platform services. Engage directly with large and mid-sized law firms to validate needs and pain points, and translate them into scalable product requirements. Ensure features are enterprise-ready in terms of scalability, security, configurability, and compliance. Delivery Execution Drive initiatives from discovery through delivery using agile and design-thinking practices. Create clear, well-defined product requirements including PRDs, initiative phases, user stories, specs, wireframes, and user flows. Collaborate with engineering and design to bring features to life, ensuring technical feasibility and high-quality outcomes. Oversee testing, documentation, training enablement, and rollout planning to ensure successful launches and customer adoption. Cross-functional Collaboration Partner with stakeholders in Engineering, Design, Sales Engineering, Customer Success, and Marketing to ensure alignment and consistent communication across all phases of the product lifecycle. Serve as a voice of the enterprise customer internally, ensuring that platform investments are driven by real user needs and business outcomes. Strategic Insight & Lifecycle Management Maintain ownership of your domain's roadmap, informed by customer feedback, usage data, commercial input, and platform goals. Contribute to broader company-level planning by surfacing enterprise insights, risks, and emerging needs. Monitor product usage, customer satisfaction, and technical performance post-launch to drive continuous improvements. Customer & Market Engagement Regularly engage with customers to understand evolving requirements, especially those related to security, scalability, and operational control. Stay up to date on legal tech trends, competitive offerings, and broader enterprise SaaS best practices in areas like authentication, permissions, and user management. Relationship Management Build and nurture strong working relationships with key internal stakeholders and external enterprise clients. Represent the Product team with professionalism and domain confidence during customer calls, partner discussions, and internal demos. Support Sales and Customer Success in scoping enterprise requests and setting clear expectations about roadmap direction and feasibility. About You 5+ years in Product Management in a SaaS B2B environment, ideally with experience delivering enterprise-grade platform features. Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain them clearly to both technical and non-technical audiences. Experience working in agile product teams, with strong prioritization and execution skills. Excellent communication, stakeholder management, and presentation skills. Bonus Points Experience in legal tech or building tools for highly regulated environments. Familiarity with identity and access management (IAM), enterprise IT systems, or data governance tooling. Technical fluency in SaaS architecture, especially as it relates to multi-tenancy, secure integrations, or search infrastructure. Previous work on global or multi-region product rollouts with compliance considerations (e.g., GDPR, SOC 2, ISO 27001). Why You'll Love Working at Actionstep Build products that power the world's most impactful legal work. Work in a collaborative, mission-driven team with strong executive support for Product. Influence platform evolution during a time of significant growth and scale. A flexible and remote-friendly work environment with a competitive salary and benefits package. Professional Development: Actively looking to build own career through delivery of self and assisted professional development initiatives. Being a thought leader both within Actionstep but also in the wider industry. Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required. Continuous Improvement: Proactive in identifying and participating in the continuous improvement of processes and procedures within the Product Development organization. Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared. Health & Safety: Assume responsibility for your own and others safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required. Other Responsibilities: Undertaking any other reasonable duties as required WHAT YOU NEED TO KNOW AND WHAT WILL HELP MAKE YOU SUCCESSFUL Essential: 5+ years of SaaS product management experience building enterprise products Proven track record of successfully bring products to market Expertise in driving product development processes using agile methodologies Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences Strong track record of driving successful product launches within strict timelines Ability to dig into business or technical problems and find pragmatic solutions Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel A profound understanding of product lifecycle management, user experience design, and market analysis. Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes Working experience in creating, prioritizing and recommending epics and features. Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions Working knowledge of application performance and analytics Experience researching, defining and documenting market, product and platform requirements Strong understanding of customer needs, pain points . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a strategic and results-driven Senior Manager, Media Partnerships to lead and expand our relationships with leading media organizations, digital platforms, and content distributors. In this role, you will work at the intersection of brand strategy, media innovation, and commercial collaboration to position BCG as a thought leader and go-to authority across key topics (AI, Cost), audiences (CEOs) and industry/functional audiences. YOU'RE GOOD AT Strategic Media Partnership Development Brand: Identify, evaluate and develop strategic partnerships with top-tier media outlets, industry publishers and event organisers. Integrated Campaign Management: Develop KPI's and monitor the success of media partnership initiatives, reporting insights to senior leadership using analytics to optimise spend and impact across different channels and formats. Stakeholder and Relationship Management: Co-ordinate with a diverse range of internal stakeholders including marketing, communications, sector leadership and subject matter experts to ensure that media initiatives align with business objectives and brand priorities. Externally the senior manager must build trusted relationships with each partner, managing these relationships thoughtfully and diplomatically. Data driven decision making and optimisation: An understanding of media partnership data and analytics to evaluate impact, improve efficiencies and inform brand decisions. What You'll Bring Technical & Functional Expertise: 7-10 years of experience in media partnerships or publishing, preferably in a B2B or professional services environment. Experience working in a matrixed or global organization is a plus. Proven success in managing complex media negotiations: Demonstrated track record of leading complex media and event negotiations and cultivating high value strategic alliances with top tier publications. Strategic Thinking & Insight Generation: Deep understanding of complex sales cycles, buyer personas and enterprise decision making. Teaming & Collaboration: Working effectively across diverse teams and geographies to foster a culture of innovation and inclusion. Agility & Change Management: Comfortable navigating ambiguity and adapting to evolving priorities in a fast-paced environment. Who You'll Work With A core team currently located in London and an extended team of stakeholders, channel and marketing experts located around the world. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 13, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a strategic and results-driven Senior Manager, Media Partnerships to lead and expand our relationships with leading media organizations, digital platforms, and content distributors. In this role, you will work at the intersection of brand strategy, media innovation, and commercial collaboration to position BCG as a thought leader and go-to authority across key topics (AI, Cost), audiences (CEOs) and industry/functional audiences. YOU'RE GOOD AT Strategic Media Partnership Development Brand: Identify, evaluate and develop strategic partnerships with top-tier media outlets, industry publishers and event organisers. Integrated Campaign Management: Develop KPI's and monitor the success of media partnership initiatives, reporting insights to senior leadership using analytics to optimise spend and impact across different channels and formats. Stakeholder and Relationship Management: Co-ordinate with a diverse range of internal stakeholders including marketing, communications, sector leadership and subject matter experts to ensure that media initiatives align with business objectives and brand priorities. Externally the senior manager must build trusted relationships with each partner, managing these relationships thoughtfully and diplomatically. Data driven decision making and optimisation: An understanding of media partnership data and analytics to evaluate impact, improve efficiencies and inform brand decisions. What You'll Bring Technical & Functional Expertise: 7-10 years of experience in media partnerships or publishing, preferably in a B2B or professional services environment. Experience working in a matrixed or global organization is a plus. Proven success in managing complex media negotiations: Demonstrated track record of leading complex media and event negotiations and cultivating high value strategic alliances with top tier publications. Strategic Thinking & Insight Generation: Deep understanding of complex sales cycles, buyer personas and enterprise decision making. Teaming & Collaboration: Working effectively across diverse teams and geographies to foster a culture of innovation and inclusion. Agility & Change Management: Comfortable navigating ambiguity and adapting to evolving priorities in a fast-paced environment. Who You'll Work With A core team currently located in London and an extended team of stakeholders, channel and marketing experts located around the world. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced engineers to work with our cross-functional teams to make it happen. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas. Our new Deloitte Solutions model is an ambitious new approach in the market, providing opportunities for talented engineers to focus on solving our clients' most challenging problems, with a focus on long-term progression within your craft. All whilst working remotely yet remaining a key part of the Deloitte community. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a technical architect, you will play a crucial role in our agile project delivery by collaborating with cross-functional teams to design and implement flexible, scalable, and secure technical solutions. You will work closely with client stakeholders to understand requirements, provide technical leadership, and ensure that the architecture aligns with agile principles. You will iteratively refine the architecture to accommodate changing needs, facilitate communication between teams, and promote best practices to deliver high-quality, adaptable solutions within the public sector. Connect to your skills and professional experience We are looking for an adaptable professional with strong previous experience. You know that it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds, and perspectives. If you have an interesting or unusual mix of skills yourself, even better. If you're passionate about driving innovation and have a proven track record in building brilliant things, we invite you to explore this opportunity to shape the future. Willing and eligible to apply and obtain UK security clearance to Security Check (SC) level, if not holding an existing clearance Extensive experience in digital architecture design and implementation Strong knowledge of public sector regulations and compliance requirements Proficiency in cloud technologies and architecture (e.g. AWS, Azure, Google Cloud) Expertise in software development methodologies and best practices Ability to design and implement secure and scalable digital solutions Strong communication and stakeholder management skills Experience in leading and mentoring technical teams Knowledge of data privacy and protection regulations (e.g. GDPR) Understanding of enterprise architecture frameworks (e.g. TOGAF) Familiarity with agile and DevOps practices in a public sector context Proficiency in event-driven architecture and its application in digital solutions Proven ability to collaborate closely with delivery teams to ensure successful implementation of digital solutions Certifications in cybersecurity practices (e.g. Certified Information Systems Security Professional (CISSP) or equivalent) Software development and scripting experience to build proof-of-concepts ahead of passing designs to delivery teams Strong knowledge of API design and integration architecture Experience in working with stateless application designs Experience in designing with site reliability and operational processes Experience in performance tuning and automation testing Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T Our hybrid working policy You'll be based in Belfast, Manchester or Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co . click apply for full job details
Aug 13, 2025
Full time
Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced engineers to work with our cross-functional teams to make it happen. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas. Our new Deloitte Solutions model is an ambitious new approach in the market, providing opportunities for talented engineers to focus on solving our clients' most challenging problems, with a focus on long-term progression within your craft. All whilst working remotely yet remaining a key part of the Deloitte community. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a technical architect, you will play a crucial role in our agile project delivery by collaborating with cross-functional teams to design and implement flexible, scalable, and secure technical solutions. You will work closely with client stakeholders to understand requirements, provide technical leadership, and ensure that the architecture aligns with agile principles. You will iteratively refine the architecture to accommodate changing needs, facilitate communication between teams, and promote best practices to deliver high-quality, adaptable solutions within the public sector. Connect to your skills and professional experience We are looking for an adaptable professional with strong previous experience. You know that it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds, and perspectives. If you have an interesting or unusual mix of skills yourself, even better. If you're passionate about driving innovation and have a proven track record in building brilliant things, we invite you to explore this opportunity to shape the future. Willing and eligible to apply and obtain UK security clearance to Security Check (SC) level, if not holding an existing clearance Extensive experience in digital architecture design and implementation Strong knowledge of public sector regulations and compliance requirements Proficiency in cloud technologies and architecture (e.g. AWS, Azure, Google Cloud) Expertise in software development methodologies and best practices Ability to design and implement secure and scalable digital solutions Strong communication and stakeholder management skills Experience in leading and mentoring technical teams Knowledge of data privacy and protection regulations (e.g. GDPR) Understanding of enterprise architecture frameworks (e.g. TOGAF) Familiarity with agile and DevOps practices in a public sector context Proficiency in event-driven architecture and its application in digital solutions Proven ability to collaborate closely with delivery teams to ensure successful implementation of digital solutions Certifications in cybersecurity practices (e.g. Certified Information Systems Security Professional (CISSP) or equivalent) Software development and scripting experience to build proof-of-concepts ahead of passing designs to delivery teams Strong knowledge of API design and integration architecture Experience in working with stateless application designs Experience in designing with site reliability and operational processes Experience in performance tuning and automation testing Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T Our hybrid working policy You'll be based in Belfast, Manchester or Newcastle with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co . click apply for full job details
