Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are currently searching for a dynamic and proven Regional Manager to join our team. Overview of Role The Regional Manager will provide technical support, and training to a team of experienced qualified gas engineers. They will also be responsible for the recruitment and performance management of the team, setting the standard for service and ensuring the team meets company objectives. You will be a key point of communication, liaising with senior management and reporting on regional developments. Key Responsibilities: Responsible for the recruitment and development of an engaged workforce, motivating and managing through the appropriate HR processes, including incidents of grievance and a disciplinary nature. Ensure that contractual and specific requirements are delivered, motivating the Engineers, and providing technical support in completing their duties both during normal working hours and through the 24/7 call out. Communicating Company procedures and Client requirements to operatives through daily contact and the structured monthly Toolbox Talks. Represent the Company in a professional manner at Client Progress Meetings, Tenant Forums, when dealing with complaints etc. Maintain accurate records of all formal communications, site visits and Client meetings. Drive the implementation of company strategies at the regional level. Financial responsibility for region including annual budget planning and period reforecasting. Manage stakeholder relationships with national and local customers, supply chain and workforce. Analyse key metrics and prepare comprehensive regional reports. Required Attributes: Proven experience in a managerial role within a similar sector. Strong analytical and problem solving skills. Excellent communication, interpersonal and leadership skills. Commercial acumen with a strategic mindset. What We Offer: Eligible for the Managers Performance related bonus following a probationary period. Vehicle & fuel card (excludes private use) Employee wellbeing programme, occupational health support, telephone support- counselling for staff. Service level awarded annual leave Enhanced Maternity & Paternity Packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact (url removed) Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
Mar 08, 2025
Full time
Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are currently searching for a dynamic and proven Regional Manager to join our team. Overview of Role The Regional Manager will provide technical support, and training to a team of experienced qualified gas engineers. They will also be responsible for the recruitment and performance management of the team, setting the standard for service and ensuring the team meets company objectives. You will be a key point of communication, liaising with senior management and reporting on regional developments. Key Responsibilities: Responsible for the recruitment and development of an engaged workforce, motivating and managing through the appropriate HR processes, including incidents of grievance and a disciplinary nature. Ensure that contractual and specific requirements are delivered, motivating the Engineers, and providing technical support in completing their duties both during normal working hours and through the 24/7 call out. Communicating Company procedures and Client requirements to operatives through daily contact and the structured monthly Toolbox Talks. Represent the Company in a professional manner at Client Progress Meetings, Tenant Forums, when dealing with complaints etc. Maintain accurate records of all formal communications, site visits and Client meetings. Drive the implementation of company strategies at the regional level. Financial responsibility for region including annual budget planning and period reforecasting. Manage stakeholder relationships with national and local customers, supply chain and workforce. Analyse key metrics and prepare comprehensive regional reports. Required Attributes: Proven experience in a managerial role within a similar sector. Strong analytical and problem solving skills. Excellent communication, interpersonal and leadership skills. Commercial acumen with a strategic mindset. What We Offer: Eligible for the Managers Performance related bonus following a probationary period. Vehicle & fuel card (excludes private use) Employee wellbeing programme, occupational health support, telephone support- counselling for staff. Service level awarded annual leave Enhanced Maternity & Paternity Packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact (url removed) Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.
COMPANY POFILE, DESCRIPTION, AND SCOPE OF ROLE Providing bespoke product solutions extensively within Petrochemical, Oil & Gas, and other hazardous Industrial environments, with potential to explore additional markets e.g., food & beverage, datacentres etc. Our client is a global business and a world class leader in their field, and have been established for over sixty years. Joining a dynamic and successful team, you will be responsible for helping to strengthening and develop the commercial side the business, developing key accounts, and maintaining long-term relationships built on mutual trust Your customer mix will consist of end users, Engineering Contractors, Installation system integrators and Distributors. You will spend a large proportion of your time engaging in customer facing and site visits. Consideration may be given to accomplished senior sales engineers, depending on experience and sector. NB: Travel / Region: The successful candidate must be willing and able to travel Nationally and to stay over-night, typically 2 or 3 times a month (There will be an element of Hybrid / Home working / Flexibility). Typically travelling out from home to meet customers (A1 Corridor) 4 days meeting customers / 1 day at home / planning / catch up. (There will be occasional visits as and when necessary to the North East based office). Your region will extend to East/Central Scotland in the North and as far South as Great Yarmouth KEY DUTIES & RESPONSIBILITIES: Acquire and develop new customers and key accounts Conduct customer analysis to define potential opportunities Identify new opportunities. Develop plans to maximise sales of products, systems and services (solutions) Find technical solutions within company capabilities and communicate them effectively with the Customer Maintain and develop customer relations for long term relationships based on mutual trust Manage customer expectations and enhance the customer experience resulting in sales Conduct negotiations, help prepare quotations, assist in preparing contracts Communicate, when needed, with the Customer during execution time of a (project) order Provide competitor analysis and market monitoring, analyses market trends. Maintain awareness of market conditions and competitors' products, systems and pricing Prepare sales reports on a regular basis and provide feedback Communicate new product developments to (prospective) customers Assist, where needed, to reach a satisfactory solution to a Customer complaint Follow up projects and quotations and register in relevant systems QUALIFICATIONS, EXPERIENCE, SKILLS, ATTRIBUTES AND REQUIREMENTS: A recognised electrical / mechanical engineering/technical qualification (Preferred but not essential) Demonstrable experience of solutions selling / Technical Sales / Engineering Sales At least three years work experience in a technical and/or industrial sector, preferably selling process / environmental heating solutions into industrial, Oil & Gas, Petrochemical clients, or other sectors Experience providing Hazardous environment /ATEX products/services and solutions would be advantageous Valid driving license Good negotiation & communication skills Ability to create and maintain sales contacts on all levels Ability to manage the sales process and interact with technical sales support Attention to detail, ability to work in a team but also able to work independently Ability to produce appropriately detailed and accurate quotations and pricing Strong commercial skills and technical background Advanced MS Office (Excel, Word, PowerPoint) capabilities Fluent in English Independent, self-motivated, team player Able to effectively communicate on all levels, internal and external NB: Knowledge / experience gained within Industrial Heating Solutions / Trace heating or Process and Environmental heating solutions would be an advantage DETAILS OF SALARY / PACKAGE: Basic Salary From £45,000 to £60,000 PA (Depending on exp) + Bonus (OT 20%/30% negotiable + Car or Allowance + Laptop + phone + Pension + Health care + 27 days Holiday + Statutory Holidays
Feb 09, 2025
Full time
COMPANY POFILE, DESCRIPTION, AND SCOPE OF ROLE Providing bespoke product solutions extensively within Petrochemical, Oil & Gas, and other hazardous Industrial environments, with potential to explore additional markets e.g., food & beverage, datacentres etc. Our client is a global business and a world class leader in their field, and have been established for over sixty years. Joining a dynamic and successful team, you will be responsible for helping to strengthening and develop the commercial side the business, developing key accounts, and maintaining long-term relationships built on mutual trust Your customer mix will consist of end users, Engineering Contractors, Installation system integrators and Distributors. You will spend a large proportion of your time engaging in customer facing and site visits. Consideration may be given to accomplished senior sales engineers, depending on experience and sector. NB: Travel / Region: The successful candidate must be willing and able to travel Nationally and to stay over-night, typically 2 or 3 times a month (There will be an element of Hybrid / Home working / Flexibility). Typically travelling out from home to meet customers (A1 Corridor) 4 days meeting customers / 1 day at home / planning / catch up. (There will be occasional visits as and when necessary to the North East based office). Your region will extend to East/Central Scotland in the North and as far South as Great Yarmouth KEY DUTIES & RESPONSIBILITIES: Acquire and develop new customers and key accounts Conduct customer analysis to define potential opportunities Identify new opportunities. Develop plans to maximise sales of products, systems and services (solutions) Find technical solutions within company capabilities and communicate them effectively with the Customer Maintain and develop customer relations for long term relationships based on mutual trust Manage customer expectations and enhance the customer experience resulting in sales Conduct negotiations, help prepare quotations, assist in preparing contracts Communicate, when needed, with the Customer during execution time of a (project) order Provide competitor analysis and market monitoring, analyses market trends. Maintain awareness of market conditions and competitors' products, systems and pricing Prepare sales reports on a regular basis and provide feedback Communicate new product developments to (prospective) customers Assist, where needed, to reach a satisfactory solution to a Customer complaint Follow up projects and quotations and register in relevant systems QUALIFICATIONS, EXPERIENCE, SKILLS, ATTRIBUTES AND REQUIREMENTS: A recognised electrical / mechanical engineering/technical qualification (Preferred but not essential) Demonstrable experience of solutions selling / Technical Sales / Engineering Sales At least three years work experience in a technical and/or industrial sector, preferably selling process / environmental heating solutions into industrial, Oil & Gas, Petrochemical clients, or other sectors Experience providing Hazardous environment /ATEX products/services and solutions would be advantageous Valid driving license Good negotiation & communication skills Ability to create and maintain sales contacts on all levels Ability to manage the sales process and interact with technical sales support Attention to detail, ability to work in a team but also able to work independently Ability to produce appropriately detailed and accurate quotations and pricing Strong commercial skills and technical background Advanced MS Office (Excel, Word, PowerPoint) capabilities Fluent in English Independent, self-motivated, team player Able to effectively communicate on all levels, internal and external NB: Knowledge / experience gained within Industrial Heating Solutions / Trace heating or Process and Environmental heating solutions would be an advantage DETAILS OF SALARY / PACKAGE: Basic Salary From £45,000 to £60,000 PA (Depending on exp) + Bonus (OT 20%/30% negotiable + Car or Allowance + Laptop + phone + Pension + Health care + 27 days Holiday + Statutory Holidays
COMPANY POFILE, DESCRIPTION, AND SCOPE OF ROLE Providing bespoke product solutions extensively within Petrochemical, Oil & Gas, and other Industrial environments, with potential to explore additional markets e.g., Renewables, food & beverage, datacentres etc. Our client is a global business and a world class leader in their field, and have been established for over sixty years. Joining a dynamic and successful team, you will be responsible for helping to strengthening and develop the commercial side the business, developing key accounts, and maintaining long-term relationships built on mutual trust Your customer mix will consist of end users, Engineering Contractors, Installation system integrators and Distributors. You will spend a large proportion of your time engaging in customer facing and site visits. Consideration may be given to accomplished senior sales engineers, depending on experience and sector. NB: Travel / Region: The successful candidate must be willing and able to travel Nationally and to stay over-night, typically 2 or 3 times a month (There will be an element of Hybrid / Home working / Flexibility). Typically travelling out from home to meet customers (A1 Corridor) 4 days meeting customers / 1 day at home / planning / catch up. (There will be occasional visits as and when necessary to the North East based office). Your region will extend to East/Central Scotland in the North and as far South as Great Yarmouth KEY DUTIES & RESPONSIBILITIES: Acquire and develop new customers and key accounts Conduct customer analysis to define potential opportunities Identify new opportunities. Develop plans to maximise sales of products, systems and services (solutions) Find technical solutions within company capabilities and communicate them effectively with the Customer Maintain and develop customer relations for long term relationships based on mutual trust Manage customer expectations and enhance the customer experience resulting in sales Conduct negotiations, help prepare quotations, assist in preparing contracts Communicate, when needed, with the Customer during execution time of a (project) order Provide competitor analysis and market monitoring, analyses market trends. Maintain awareness of market conditions and competitors' products, systems and pricing Prepare sales reports on a regular basis and provide feedback Communicate new product developments to (prospective) customers Assist, where needed, to reach a satisfactory solution to a Customer complaint Follow up projects and quotations and register in relevant systems QUALIFICATIONS, EXPERIENCE, SKILLS, ATTRIBUTES AND REQUIREMENTS: A recognised electrical / mechanical engineering/technical qualification (Preferred but not essential) Demonstrable experience of solutions selling / Technical Sales / Engineering Sales At least three years work experience preferably selling process / environmental heating solutions into industrial, Oil & Gas, Petrochemical clients, Renewables, or other sectors Experience providing Hazardous environment /ATEX products/services and solutions would be advantageous Valid driving license Good negotiation & communication skills Ability to create and maintain sales contacts on all levels Ability to manage the sales process and interact with technical sales support Attention to detail, ability to work in a team but also able to work independently Ability to produce appropriately detailed and accurate quotations and pricing Strong commercial skills and technical background Advanced MS Office (Excel, Word, PowerPoint) capabilities Fluent in English Independent, self-motivated, team player Able to effectively communicate on all levels, internal and external NB: Knowledge / experience gained within Industrial Heating Solutions / Trace heating or Process and Environmental heating solutions would be an advantage DETAILS OF SALARY / PACKAGE: Basic Salary From £45,000 to £60,000 PA (Depending on exp) + Bonus (OT 20%/30% negotiable + Car or Allowance + Laptop + phone + Pension + Health care + 27 days Holiday + Statutory Holidays
Feb 09, 2025
Full time
COMPANY POFILE, DESCRIPTION, AND SCOPE OF ROLE Providing bespoke product solutions extensively within Petrochemical, Oil & Gas, and other Industrial environments, with potential to explore additional markets e.g., Renewables, food & beverage, datacentres etc. Our client is a global business and a world class leader in their field, and have been established for over sixty years. Joining a dynamic and successful team, you will be responsible for helping to strengthening and develop the commercial side the business, developing key accounts, and maintaining long-term relationships built on mutual trust Your customer mix will consist of end users, Engineering Contractors, Installation system integrators and Distributors. You will spend a large proportion of your time engaging in customer facing and site visits. Consideration may be given to accomplished senior sales engineers, depending on experience and sector. NB: Travel / Region: The successful candidate must be willing and able to travel Nationally and to stay over-night, typically 2 or 3 times a month (There will be an element of Hybrid / Home working / Flexibility). Typically travelling out from home to meet customers (A1 Corridor) 4 days meeting customers / 1 day at home / planning / catch up. (There will be occasional visits as and when necessary to the North East based office). Your region will extend to East/Central Scotland in the North and as far South as Great Yarmouth KEY DUTIES & RESPONSIBILITIES: Acquire and develop new customers and key accounts Conduct customer analysis to define potential opportunities Identify new opportunities. Develop plans to maximise sales of products, systems and services (solutions) Find technical solutions within company capabilities and communicate them effectively with the Customer Maintain and develop customer relations for long term relationships based on mutual trust Manage customer expectations and enhance the customer experience resulting in sales Conduct negotiations, help prepare quotations, assist in preparing contracts Communicate, when needed, with the Customer during execution time of a (project) order Provide competitor analysis and market monitoring, analyses market trends. Maintain awareness of market conditions and competitors' products, systems and pricing Prepare sales reports on a regular basis and provide feedback Communicate new product developments to (prospective) customers Assist, where needed, to reach a satisfactory solution to a Customer complaint Follow up projects and quotations and register in relevant systems QUALIFICATIONS, EXPERIENCE, SKILLS, ATTRIBUTES AND REQUIREMENTS: A recognised electrical / mechanical engineering/technical qualification (Preferred but not essential) Demonstrable experience of solutions selling / Technical Sales / Engineering Sales At least three years work experience preferably selling process / environmental heating solutions into industrial, Oil & Gas, Petrochemical clients, Renewables, or other sectors Experience providing Hazardous environment /ATEX products/services and solutions would be advantageous Valid driving license Good negotiation & communication skills Ability to create and maintain sales contacts on all levels Ability to manage the sales process and interact with technical sales support Attention to detail, ability to work in a team but also able to work independently Ability to produce appropriately detailed and accurate quotations and pricing Strong commercial skills and technical background Advanced MS Office (Excel, Word, PowerPoint) capabilities Fluent in English Independent, self-motivated, team player Able to effectively communicate on all levels, internal and external NB: Knowledge / experience gained within Industrial Heating Solutions / Trace heating or Process and Environmental heating solutions would be an advantage DETAILS OF SALARY / PACKAGE: Basic Salary From £45,000 to £60,000 PA (Depending on exp) + Bonus (OT 20%/30% negotiable + Car or Allowance + Laptop + phone + Pension + Health care + 27 days Holiday + Statutory Holidays
