Immediate Start Available We are an award winning, dynamic and innovative IT support and solutions provider with over 30 years of experience. We work with world-renowned international clients, delivering a wide range of managed services and consulting. Our expertise lies in risk-focused sectors like Private Equity and legal, where security and service quality are paramount. As a highly accredited Microsoft partner with five Solutions Partner Designations, ISO27001, ISO9001, and Cyber Essentials Plus, we operate a 24/7 support service across multiple geographies. Our clients trust us to bring cutting-edge expertise and innovation in cloud solutions, hybrid working, modern workplace, data, AI, cyber security, governance, and compliance. At DA, we pride ourselves on keeping our promises and delivering top-notch quality. - The Role at a Glance: 1st Line Support Engineer Onsite: Holborn London WC1V / Occasional Travel to Clients Competitive Market Salary Plus, Comprehensive Benefits Package Plus Lots of Personal Development & Progression. Full Time About Us: We're a highly-respected & award winning, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. With over 30 years of experience within the market, we work with world-renowned international clients, delivering a wide range of managed services and consulting. As a highly accredited Microsoft partner with five Solutions Partner Designations, ISO27001, ISO9001, and Cyber Essentials Plus, we operate a 24/7 support service across multiple geographies. Our clients trust us to bring cutting-edge expertise and innovation in cloud solutions, hybrid working, modern workplace, data, AI, cyber security, governance, and compliance. Entering an ambitious growth phase, we're looking to expand our team to elevate client success. The Opportunity: As a 1st Line Support Engineer, you'll be the first point of contact for our customers, providing support mainly via phone, email, webchat, and other remote connection software. Based in our London (Holborn) office, you'll be part of our global service desk team, collaborating closely with our team in Kuala Lumpur. Occasionally, you'll work directly at our customer's London-based offices, so excellent customer service skills and empathy are essential to ensure we deliver a first-class support service. This role offers exposure to the full IT landscape, making it perfect for a tech-savvy professional who thrives in a fast-paced, dynamic environment. You'll have the opportunity to learn about the latest technologies and impress clients and peers with your knowledge. In return, we offer unrivalled exposure to a wide range of technologies and actively encourage your personal development through obtaining relevant certifications, with rewards for achievement to supercharge your IT career. Where you will add value: + Acting as a first point of customer contact promptly answering calls, creating tickets and/or route calls through to other engineers as required + Managing your ticket queue, accurately logging and efficiently progressing tickets within the ticket platform (ConnectWise) + Ensuring detailed, consistent, and clear communication with the customers via tickets, emails, and phone at all times + Resolving tickets within your technical ability; collaborating with the wider team (e.g. 2nd and 3rd Line Engineers) to find solutions + Following the existing procedures acting as a champion of the process documentation, amending and creating new guides where applicable + Completing timesheets requirements + Supporting the training and onboarding of new engineers + Travelling to the customer sites (as and when required) to deliver face-to-face user/site support + Staying abreast of new and emerging technologies, progressing your personal development by completing relevant Microsoft accreditations Your Experience: + Hold one of the Microsoft qualifications (or working toward): MD 102, MS-700, MS-102 + Background of working in a Managed Service Provider (MSP) or B2B environment, ideally supporting various clients + Experience of working within the ITIL framework + Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure, IaaS, Intune + Good troubleshooting experience of Microsoft Desktop Operating System + Excellent spoken and written English (ability to write clear and detailed tickets, and effectively communicate with users over the phone as well as in person) About You: + Professional demeanour + High level of empathy with excellent communication skills (both verbal and written) + Sense of urgency and accountability + Reliable with high level of resilience + Problem solver + Proactive + Self-motivated and positive + Team player, supportive of a 'better together' culture, able to promote and foster a collaborative working environment + Keen to learn and share knowledge + Able to respond to a fast-changing technical environment Why You'll Love It Here: + Performance bonus + 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) + Subsidised home-to-office standard travel costs (for the 3rd, 4th and 5th day in a week) + Enhanced family-friendly benefit scheme including company sick pay + Private medical insurance and Employee Assistance Programme + Income protection and life insurance + Company Pension scheme Ready to make a real impact? Let's chat! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 06, 2025
Full time
Immediate Start Available We are an award winning, dynamic and innovative IT support and solutions provider with over 30 years of experience. We work with world-renowned international clients, delivering a wide range of managed services and consulting. Our expertise lies in risk-focused sectors like Private Equity and legal, where security and service quality are paramount. As a highly accredited Microsoft partner with five Solutions Partner Designations, ISO27001, ISO9001, and Cyber Essentials Plus, we operate a 24/7 support service across multiple geographies. Our clients trust us to bring cutting-edge expertise and innovation in cloud solutions, hybrid working, modern workplace, data, AI, cyber security, governance, and compliance. At DA, we pride ourselves on keeping our promises and delivering top-notch quality. - The Role at a Glance: 1st Line Support Engineer Onsite: Holborn London WC1V / Occasional Travel to Clients Competitive Market Salary Plus, Comprehensive Benefits Package Plus Lots of Personal Development & Progression. Full Time About Us: We're a highly-respected & award winning, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. With over 30 years of experience within the market, we work with world-renowned international clients, delivering a wide range of managed services and consulting. As a highly accredited Microsoft partner with five Solutions Partner Designations, ISO27001, ISO9001, and Cyber Essentials Plus, we operate a 24/7 support service across multiple geographies. Our clients trust us to bring cutting-edge expertise and innovation in cloud solutions, hybrid working, modern workplace, data, AI, cyber security, governance, and compliance. Entering an ambitious growth phase, we're looking to expand our team to elevate client success. The Opportunity: As a 1st Line Support Engineer, you'll be the first point of contact for our customers, providing support mainly via phone, email, webchat, and other remote connection software. Based in our London (Holborn) office, you'll be part of our global service desk team, collaborating closely with our team in Kuala Lumpur. Occasionally, you'll work directly at our customer's London-based offices, so excellent customer service skills and empathy are essential to ensure we deliver a first-class support service. This role offers exposure to the full IT landscape, making it perfect for a tech-savvy professional who thrives in a fast-paced, dynamic environment. You'll have the opportunity to learn about the latest technologies and impress clients and peers with your knowledge. In return, we offer unrivalled exposure to a wide range of technologies and actively encourage your personal development through obtaining relevant certifications, with rewards for achievement to supercharge your IT career. Where you will add value: + Acting as a first point of customer contact promptly answering calls, creating tickets and/or route calls through to other engineers as required + Managing your ticket queue, accurately logging and efficiently progressing tickets within the ticket platform (ConnectWise) + Ensuring detailed, consistent, and clear communication with the customers via tickets, emails, and phone at all times + Resolving tickets within your technical ability; collaborating with the wider team (e.g. 2nd and 3rd Line Engineers) to find solutions + Following the existing procedures acting as a champion of the process documentation, amending and creating new guides where applicable + Completing timesheets requirements + Supporting the training and onboarding of new engineers + Travelling to the customer sites (as and when required) to deliver face-to-face user/site support + Staying abreast of new and emerging technologies, progressing your personal development by completing relevant Microsoft accreditations Your Experience: + Hold one of the Microsoft qualifications (or working toward): MD 102, MS-700, MS-102 + Background of working in a Managed Service Provider (MSP) or B2B environment, ideally supporting various clients + Experience of working within the ITIL framework + Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure, IaaS, Intune + Good troubleshooting experience of Microsoft Desktop Operating System + Excellent spoken and written English (ability to write clear and detailed tickets, and effectively communicate with users over the phone as well as in person) About You: + Professional demeanour + High level of empathy with excellent communication skills (both verbal and written) + Sense of urgency and accountability + Reliable with high level of resilience + Problem solver + Proactive + Self-motivated and positive + Team player, supportive of a 'better together' culture, able to promote and foster a collaborative working environment + Keen to learn and share knowledge + Able to respond to a fast-changing technical environment Why You'll Love It Here: + Performance bonus + 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) + Subsidised home-to-office standard travel costs (for the 3rd, 4th and 5th day in a week) + Enhanced family-friendly benefit scheme including company sick pay + Private medical insurance and Employee Assistance Programme + Income protection and life insurance + Company Pension scheme Ready to make a real impact? Let's chat! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
2nd Line IT Technician Oldbury, West Midlands (Hybrid) 25,000 - 30,000 p/a Bell Cornwall Recruitment are delighted to be working with an MSP IT support function based in Oldbury, West Midlands. They are looking for an experienced 2nd Line IT Technician to join their team. Duties and responsibilities of a 2nd Line IT Technician include (but are not limited to): Efficiently deal with all allocated queries and issues that have been escalated from 1st line support Develop rapport and relationships with service users and key stakeholders within service user organisations Meet SLA targets and be involved in any process improvement discussions Deployment and installation visits to new and existing clients Occasional weekend work at football matches providing support The successful candidate will have: At least one recognised industry recognised qualification, such as Comptia A+, N+, Microsoft MCP, MCSA, MCSE, Network Management & Security BTEC Extended Diploma (Level 3) etc. 2-3 years of experience working within a managed service provider is ESSENTIAL A full and clean driving license for travel to client sites with own transport Happy to travel into the Oldbury office 3 times a week and open to weekend work on a rota basis (c. once a month) Experience in a client facing role with the confidence to build rapport and relationships A fantastic opportunity for an IT technician looking for a new challenge within a growing organisation. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Feb 20, 2025
Full time
2nd Line IT Technician Oldbury, West Midlands (Hybrid) 25,000 - 30,000 p/a Bell Cornwall Recruitment are delighted to be working with an MSP IT support function based in Oldbury, West Midlands. They are looking for an experienced 2nd Line IT Technician to join their team. Duties and responsibilities of a 2nd Line IT Technician include (but are not limited to): Efficiently deal with all allocated queries and issues that have been escalated from 1st line support Develop rapport and relationships with service users and key stakeholders within service user organisations Meet SLA targets and be involved in any process improvement discussions Deployment and installation visits to new and existing clients Occasional weekend work at football matches providing support The successful candidate will have: At least one recognised industry recognised qualification, such as Comptia A+, N+, Microsoft MCP, MCSA, MCSE, Network Management & Security BTEC Extended Diploma (Level 3) etc. 2-3 years of experience working within a managed service provider is ESSENTIAL A full and clean driving license for travel to client sites with own transport Happy to travel into the Oldbury office 3 times a week and open to weekend work on a rota basis (c. once a month) Experience in a client facing role with the confidence to build rapport and relationships A fantastic opportunity for an IT technician looking for a new challenge within a growing organisation. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Thank you for considering the Key Account Manager role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids' entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond. This role reports onsite in our London office full time. London, Camden Office based Benefits including Free Private Healthcare, Enhanced Maternity and Paternity leave, matched 5% pension scheme, free yoga/fitness wellbeing classes, free weekly lunch and Friday The Role Establishing strong relationships with platform partners' marketing teams and internal stakeholders (e.g., channel planning team, brand/IP GMs, marcom, L&M, and operations) to develop and implement data-driven marketing strategies for Moonbug Linear Channel's and VOD success across EMEA, APAC, and Americas. Responsibilities Work closely with platform partners' teams to monitor Moonbug Linear Channel's and VOD titles' performance through regular meetings to identify marketing and partnership opportunities to build and maintain relationships with these key clients. Plan or adapt efficient marketing campaigns for Moonbug Linear Channel and for key VOD clients by ensuring consistency across Moonbug Marcom and brand/IP GM's communication strategies. Build and distribute seasonal and tent pole asset packs to be shared on a regular basis with key platform partners in a timely manner. Build quarterly marketing and communication plans for the Moonbug Linear Channel and key IPs, communicate with platform partners' teams, and measure success on a regular basis. Provide marketing support for industry conferences and events (e.g., MIPCOM, Kidscreen, APOS). Respond and adapt quickly to changes in the industry or market priorities. Minimum Requirements A university degree in business, media, marketing, communications, or a related discipline. At least 3 years of experience in broadcast media marketing, preferably with a focus on kids linear channel and/or content. Deep understanding of data-centric marketing strategy development, establishing and meeting KPIs, and storytelling through data. Strong analytical and technical skills, with a creative mindset. Ability to create quarterly roadmaps and deliver upon them. Proven ability to manage and influence wide and disparate stakeholder groups, to build relationships, and to collaborate with them in order to deliver customer value and business strategy. Interest in kids and broadcast media. Interview Process Application Review Recruiter Call (30 min) 1st stage interview (30 - 45 min) 2nd stage interview: In-office face-to-face interview + office tour (45 min)
Feb 20, 2025
Full time
Thank you for considering the Key Account Manager role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids' entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond. This role reports onsite in our London office full time. London, Camden Office based Benefits including Free Private Healthcare, Enhanced Maternity and Paternity leave, matched 5% pension scheme, free yoga/fitness wellbeing classes, free weekly lunch and Friday The Role Establishing strong relationships with platform partners' marketing teams and internal stakeholders (e.g., channel planning team, brand/IP GMs, marcom, L&M, and operations) to develop and implement data-driven marketing strategies for Moonbug Linear Channel's and VOD success across EMEA, APAC, and Americas. Responsibilities Work closely with platform partners' teams to monitor Moonbug Linear Channel's and VOD titles' performance through regular meetings to identify marketing and partnership opportunities to build and maintain relationships with these key clients. Plan or adapt efficient marketing campaigns for Moonbug Linear Channel and for key VOD clients by ensuring consistency across Moonbug Marcom and brand/IP GM's communication strategies. Build and distribute seasonal and tent pole asset packs to be shared on a regular basis with key platform partners in a timely manner. Build quarterly marketing and communication plans for the Moonbug Linear Channel and key IPs, communicate with platform partners' teams, and measure success on a regular basis. Provide marketing support for industry conferences and events (e.g., MIPCOM, Kidscreen, APOS). Respond and adapt quickly to changes in the industry or market priorities. Minimum Requirements A university degree in business, media, marketing, communications, or a related discipline. At least 3 years of experience in broadcast media marketing, preferably with a focus on kids linear channel and/or content. Deep understanding of data-centric marketing strategy development, establishing and meeting KPIs, and storytelling through data. Strong analytical and technical skills, with a creative mindset. Ability to create quarterly roadmaps and deliver upon them. Proven ability to manage and influence wide and disparate stakeholder groups, to build relationships, and to collaborate with them in order to deliver customer value and business strategy. Interest in kids and broadcast media. Interview Process Application Review Recruiter Call (30 min) 1st stage interview (30 - 45 min) 2nd stage interview: In-office face-to-face interview + office tour (45 min)
Head of Financial Crime - Asset Management Head of Financial Crime - Asset Management Apply locations London time type Full time posted on Posted 18 Days Ago time left to apply End Date: February 1, 2025 (30+ days left to apply) job requisition id R15077 At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Head of Financial Crime - Asset Management The Role: The Head of Financial Crime is a senior leadership role with overarching responsibility for setting the strategic direction and overseeing all aspects of financial crime risk management across the Asset Management business, across its sub-businesses and geographies. The Head of Financial Crime will be responsible for the development and implementation of a financial crime framework across the Business in line with M&G's Policies and Standards for financial crime. The Head of Financial Crime will provide leadership and guidance across the Business to ensure effective risk management and compliance with applicable laws and regulations. They will collaborate with stakeholders across the business and manage relationships with the equivalent financial crime counterparts at M&G and external partners to safeguard the business's reputation. Key Responsibilities Include: Provide overall leadership for financial crime across the Asset Management Business, and enable senior leadership to effectively discharge their regulatory responsibilities. Ensure Business risk appetite is set and maintained so that risks are in line with financial crime Policies and Standards and account for specificity of the Business' clients, products, and services. Ensure Business is operating within tolerance of all financial crime requirements. Ensure all Business financial crime controls are fit for purpose and risks are appropriately mitigated. Ensure effective oversight of financial crime systems and controls executed both within Business financial crime teams and those discharged by service providers (including the identification and remediation of issues). Represent the Business in relevant governance forums and report to senior leadership on financial crime matters to enable effective senior leadership oversight and escalations. Proactively monitor and respond to KRIs to identify areas of concern and ensure suitable responses are delivered. Provide overall leadership for financial crime change and transformation including making prioritisation decisions and approving budgets. Build collaborative relationships with other businesses, 2nd Line teams and service providers to drive communication and information sharing. Support relevant stakeholders in managing engagement with external legal and regulatory bodies. Provide overall leadership, strategic direction and ongoing management of financial crime teams across the Business. Key Skills and Experience Required: Significant evidence of relevant experience within financial crime and being able to demonstrate deep understanding of the financial crime risks inherent in the asset management sector. Relevant experience within the asset management sector and relevant business functions including client onboarding, portfolio management, fund and distribution management, and their associated operational processes and regulatory requirements. Proven track record of managing financial crime risks related to a diverse range of asset classes, particularly private investments and real estate, highlighting expertise in navigating the complexities of these investment areas. In-depth knowledge of financial crime laws and regulations, including AML, Sanctions, ABC and fraud prevention, preferably including in the context of asset management. Proven experience in supporting delivery of large-scale financial crime mitigation strategies in Global organisations. Strong leadership and team management skills, with experience in leading cross-functional teams including compliance, risk, technology and operations. Excellent communication skills, with the ability to influence senior stakeholders including Board, and communicate regulatory concepts clearly. Location: London Work Level: Manager/Expert or Integration Leader, based on experience evidenced by successful candidate Recruiter: Beth Eckersley Closing Date: 31st January 2025 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, physical, mental health or neuro-divergent conditions. We participate in the Disability Confident 'Offer an Interview' scheme, which means that candidates with disabilities or long-term health conditions who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. These candidates are also supported to ensure they have the best opportunity to demonstrate that they can do the job. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at:
Feb 16, 2025
Full time
Head of Financial Crime - Asset Management Head of Financial Crime - Asset Management Apply locations London time type Full time posted on Posted 18 Days Ago time left to apply End Date: February 1, 2025 (30+ days left to apply) job requisition id R15077 At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Head of Financial Crime - Asset Management The Role: The Head of Financial Crime is a senior leadership role with overarching responsibility for setting the strategic direction and overseeing all aspects of financial crime risk management across the Asset Management business, across its sub-businesses and geographies. The Head of Financial Crime will be responsible for the development and implementation of a financial crime framework across the Business in line with M&G's Policies and Standards for financial crime. The Head of Financial Crime will provide leadership and guidance across the Business to ensure effective risk management and compliance with applicable laws and regulations. They will collaborate with stakeholders across the business and manage relationships with the equivalent financial crime counterparts at M&G and external partners to safeguard the business's reputation. Key Responsibilities Include: Provide overall leadership for financial crime across the Asset Management Business, and enable senior leadership to effectively discharge their regulatory responsibilities. Ensure Business risk appetite is set and maintained so that risks are in line with financial crime Policies and Standards and account for specificity of the Business' clients, products, and services. Ensure Business is operating within tolerance of all financial crime requirements. Ensure all Business financial crime controls are fit for purpose and risks are appropriately mitigated. Ensure effective oversight of financial crime systems and controls executed both within Business financial crime teams and those discharged by service providers (including the identification and remediation of issues). Represent the Business in relevant governance forums and report to senior leadership on financial crime matters to enable effective senior leadership oversight and escalations. Proactively monitor and respond to KRIs to identify areas of concern and ensure suitable responses are delivered. Provide overall leadership for financial crime change and transformation including making prioritisation decisions and approving budgets. Build collaborative relationships with other businesses, 2nd Line teams and service providers to drive communication and information sharing. Support relevant stakeholders in managing engagement with external legal and regulatory bodies. Provide overall leadership, strategic direction and ongoing management of financial crime teams across the Business. Key Skills and Experience Required: Significant evidence of relevant experience within financial crime and being able to demonstrate deep understanding of the financial crime risks inherent in the asset management sector. Relevant experience within the asset management sector and relevant business functions including client onboarding, portfolio management, fund and distribution management, and their associated operational processes and regulatory requirements. Proven track record of managing financial crime risks related to a diverse range of asset classes, particularly private investments and real estate, highlighting expertise in navigating the complexities of these investment areas. In-depth knowledge of financial crime laws and regulations, including AML, Sanctions, ABC and fraud prevention, preferably including in the context of asset management. Proven experience in supporting delivery of large-scale financial crime mitigation strategies in Global organisations. Strong leadership and team management skills, with experience in leading cross-functional teams including compliance, risk, technology and operations. Excellent communication skills, with the ability to influence senior stakeholders including Board, and communicate regulatory concepts clearly. Location: London Work Level: Manager/Expert or Integration Leader, based on experience evidenced by successful candidate Recruiter: Beth Eckersley Closing Date: 31st January 2025 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, physical, mental health or neuro-divergent conditions. We participate in the Disability Confident 'Offer an Interview' scheme, which means that candidates with disabilities or long-term health conditions who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. These candidates are also supported to ensure they have the best opportunity to demonstrate that they can do the job. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at:
Location: Ringwood Salary: £ Dependent on experience Hours : Monday Friday; 8.30am 5pm (1 hour lunch), 3 days working from home, 2 days in the office (Monday and Wednesday TBC) Benefits for the IT Support Desk Analyst: 25 days holiday Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed) Pension - Auto Enrolment - 6 % Employer and 2% Employee Parking Flexed holiday, Optional Cash Plan Training provided Aspire Jobs are delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit an Level 1 IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery and maintenance of IT solutions across the organisation. Requirements of the IT Support Desk Analyst: Experience within IT Support at 1st line helpdesk level Ability to troubleshoot and resolve problems Good communication skills Ability to prioritise workload and maintain deadlines Excellent attention to detail Transport is essential due to regular travel to other sites Requirements of the IT Support Desk Analyst: Experience within IT Support Background within 1st or 2nd level support Ability to troubleshoot and resolve problems Good communication skills Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment Ability to prioritise workload and maintain deadlines Excellent attention to detail Transport is essential due to regular travel to other sites
Feb 13, 2025
Full time
Location: Ringwood Salary: £ Dependent on experience Hours : Monday Friday; 8.30am 5pm (1 hour lunch), 3 days working from home, 2 days in the office (Monday and Wednesday TBC) Benefits for the IT Support Desk Analyst: 25 days holiday Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed) Pension - Auto Enrolment - 6 % Employer and 2% Employee Parking Flexed holiday, Optional Cash Plan Training provided Aspire Jobs are delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit an Level 1 IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery and maintenance of IT solutions across the organisation. Requirements of the IT Support Desk Analyst: Experience within IT Support at 1st line helpdesk level Ability to troubleshoot and resolve problems Good communication skills Ability to prioritise workload and maintain deadlines Excellent attention to detail Transport is essential due to regular travel to other sites Requirements of the IT Support Desk Analyst: Experience within IT Support Background within 1st or 2nd level support Ability to troubleshoot and resolve problems Good communication skills Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment Ability to prioritise workload and maintain deadlines Excellent attention to detail Transport is essential due to regular travel to other sites
Business Central Support Consultant 1st line My client is a leading Microsoft partner looking for a driven and passionate individual to join there team as Business Central Support Consultant. This is a full time, permanent role - offering full home working flexibility, with expectation for occasional on-site travel; project phase dependant. The role will involve: Providing 1st Line Business Central ticketing support to a variety of clients across industry Providing customer satisfaction by troubleshooting and resolving Microsoft Dynamics 365 Business Central related issues Work with there project teams on new upcoming implementations and upgrades Provide support on post-go-live client systems Skill set required: Strong technical understanding of Dynamics 365 Business Central/ Dynamics NAV Previous experience providing D365 BC / NAV support at either partner or end user Motived and strong desire to grow with the role and team Excellent problem solving, communication and team work skills Whats on offer? A competitive starting salary up to 28,000 (experience dependant) Company benefits including pension scheme, Life insurance, income protection, healthcare scheme 25 Days Holiday + bank A financially stable environment, working with highly skilled Dynamics 365 professionals APPLY NOW and do not miss this brilliant step forward in your Dynamics 365 career. To discuss this exciting opportunity in more detail within the Dynamics NAV/ 365 BC market, please contact Aaron Carr by phone on or send your current CV to (url removed) . Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics NAV/ 365 BC opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics NAV/ 365 BC team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics NAV/ 365 BC market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.
Feb 08, 2025
Full time
Business Central Support Consultant 1st line My client is a leading Microsoft partner looking for a driven and passionate individual to join there team as Business Central Support Consultant. This is a full time, permanent role - offering full home working flexibility, with expectation for occasional on-site travel; project phase dependant. The role will involve: Providing 1st Line Business Central ticketing support to a variety of clients across industry Providing customer satisfaction by troubleshooting and resolving Microsoft Dynamics 365 Business Central related issues Work with there project teams on new upcoming implementations and upgrades Provide support on post-go-live client systems Skill set required: Strong technical understanding of Dynamics 365 Business Central/ Dynamics NAV Previous experience providing D365 BC / NAV support at either partner or end user Motived and strong desire to grow with the role and team Excellent problem solving, communication and team work skills Whats on offer? A competitive starting salary up to 28,000 (experience dependant) Company benefits including pension scheme, Life insurance, income protection, healthcare scheme 25 Days Holiday + bank A financially stable environment, working with highly skilled Dynamics 365 professionals APPLY NOW and do not miss this brilliant step forward in your Dynamics 365 career. To discuss this exciting opportunity in more detail within the Dynamics NAV/ 365 BC market, please contact Aaron Carr by phone on or send your current CV to (url removed) . Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics NAV/ 365 BC opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics NAV/ 365 BC team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics NAV/ 365 BC market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.
You will need to login before you can apply for a job. Head of Financial Crime - Asset Management Sector: Banking and Financial Services Role: Senior Manager Contract Type: Permanent Hours: Full Time At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. The Role: The Head of Financial Crime is a senior leadership role with overarching responsibility for setting the strategic direction and overseeing all aspects of financial crime risk management across the Asset Management business, its sub-businesses, and geographies. The Head of Financial Crime will be responsible for the development and implementation of a financial crime framework across the Business in line with M&G's Policies and Standards for financial crime. They will provide leadership and guidance across the Business to ensure effective risk management and compliance with applicable laws and regulations, collaborating with stakeholders and managing relationships with financial crime counterparts at M&G and external partners to safeguard the business's reputation. Key Responsibilities Include: Provide overall leadership for financial crime across the Asset Management Business, enabling senior leadership to effectively discharge their regulatory responsibilities. Ensure Business risk appetite is set and maintained in line with financial crime Policies and Standards. Ensure the Business is operating within tolerance of all financial crime requirements. Ensure all Business financial crime controls are fit for purpose and risks are appropriately mitigated. Ensure effective oversight of financial crime systems and controls executed within Business financial crime teams and by service providers. Represent the Business in relevant governance forums and report to senior leadership on financial crime matters. Proactively monitor and respond to KRIs to identify areas of concern and ensure suitable responses are delivered. Provide overall leadership for financial crime change and transformation, including making prioritisation decisions and approving budgets. Build collaborative relationships with other businesses, 2nd Line teams, and service providers. Support relevant stakeholders in managing engagement with external legal and regulatory bodies. Provide overall leadership, strategic direction, and ongoing management of financial crime teams across the Business. Key Skills and Experience Required: Significant evidence of relevant experience within financial crime and a deep understanding of the financial crime risks inherent in the asset management sector. Relevant experience within the asset management sector, including client onboarding, portfolio management, fund and distribution management. Proven track record of managing financial crime risks related to diverse asset classes, particularly private investments and real estate. In-depth knowledge of financial crime laws and regulations, including AML, Sanctions, ABC, and fraud prevention. Proven experience in supporting the delivery of large-scale financial crime mitigation strategies in global organisations. Strong leadership and team management skills, with experience in leading cross-functional teams. Excellent communication skills, with the ability to influence senior stakeholders and communicate regulatory concepts clearly. Location: London Work Level: Manager/Expert or Integration Leader, based on experience Recruiter: Beth Eckersley Closing Date: 31st January 2025 We have a diverse workforce and an inclusive culture at M&G plc. We welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please contact us at: Company Learn more about this company Visit this company's hub to learn about their values, culture, and latest jobs.
Feb 02, 2025
Full time
You will need to login before you can apply for a job. Head of Financial Crime - Asset Management Sector: Banking and Financial Services Role: Senior Manager Contract Type: Permanent Hours: Full Time At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. The Role: The Head of Financial Crime is a senior leadership role with overarching responsibility for setting the strategic direction and overseeing all aspects of financial crime risk management across the Asset Management business, its sub-businesses, and geographies. The Head of Financial Crime will be responsible for the development and implementation of a financial crime framework across the Business in line with M&G's Policies and Standards for financial crime. They will provide leadership and guidance across the Business to ensure effective risk management and compliance with applicable laws and regulations, collaborating with stakeholders and managing relationships with financial crime counterparts at M&G and external partners to safeguard the business's reputation. Key Responsibilities Include: Provide overall leadership for financial crime across the Asset Management Business, enabling senior leadership to effectively discharge their regulatory responsibilities. Ensure Business risk appetite is set and maintained in line with financial crime Policies and Standards. Ensure the Business is operating within tolerance of all financial crime requirements. Ensure all Business financial crime controls are fit for purpose and risks are appropriately mitigated. Ensure effective oversight of financial crime systems and controls executed within Business financial crime teams and by service providers. Represent the Business in relevant governance forums and report to senior leadership on financial crime matters. Proactively monitor and respond to KRIs to identify areas of concern and ensure suitable responses are delivered. Provide overall leadership for financial crime change and transformation, including making prioritisation decisions and approving budgets. Build collaborative relationships with other businesses, 2nd Line teams, and service providers. Support relevant stakeholders in managing engagement with external legal and regulatory bodies. Provide overall leadership, strategic direction, and ongoing management of financial crime teams across the Business. Key Skills and Experience Required: Significant evidence of relevant experience within financial crime and a deep understanding of the financial crime risks inherent in the asset management sector. Relevant experience within the asset management sector, including client onboarding, portfolio management, fund and distribution management. Proven track record of managing financial crime risks related to diverse asset classes, particularly private investments and real estate. In-depth knowledge of financial crime laws and regulations, including AML, Sanctions, ABC, and fraud prevention. Proven experience in supporting the delivery of large-scale financial crime mitigation strategies in global organisations. Strong leadership and team management skills, with experience in leading cross-functional teams. Excellent communication skills, with the ability to influence senior stakeholders and communicate regulatory concepts clearly. Location: London Work Level: Manager/Expert or Integration Leader, based on experience Recruiter: Beth Eckersley Closing Date: 31st January 2025 We have a diverse workforce and an inclusive culture at M&G plc. We welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please contact us at: Company Learn more about this company Visit this company's hub to learn about their values, culture, and latest jobs.
Job Overview Responsible within the Technology Tower in applying risk management processes and techniques with the aim of increasing awareness, ownership and management of risks leading to improved business performance. Owns, develops, maintains, and implements business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analysis, strategy selection, and testing of business continuity and disaster recovery procedures. Responsibilities Operational Risk Act as Risk, Controls and Compliance representative for the Technology Tower. Attend and participate in relevant committees, forums, project boards and workshops. Own the Tech Tower contributions into GRC Forums. Perform validation testing on Audit and Self Identified Issues and actions to ensure remediation is complete, fully evidenced and addresses the issue raised. Manage risk registers including key risk capture and ongoing maintenance, interface with governance processes and work with action owners to ensure quality reporting of remediation progress. Assist the risk/action owners in the development of risk responses and associated actions and contingency plans. Perform and review IT risk & control assessments , assess risks quantitatively/ qualitatively where appropriate. This may require liaison / input from various functions/stakeholders. Where possible, integrate the results to generate a holistic picture of the impact on business. Apply the risk scoring method consistently and accurately to align with the LSEG Risk reporting framework. Be familiar with and drive the completeness and accuracy of the data in the GRC tools and generate routine risk reporting as specified by the LSEG Risk reporting framework. Implement and maintain business continuity, disaster recovery strategies and crisis management practices. Coordinate the crisis management team during crisis situations. Assess vendor resilience including vendor BCP evaluation. Perform and Manage control testing including obtaining evidence and challenging information provided to support the control design and operating effectiveness throughout the year to validate the effectiveness of controls and residual risk assessment. Own and deliver Process change/improvements in line with . Own and deliver management reviews - Compile reports, provide an independent and objective view of the risks to ensure that they receive the appropriate degree of prominence and management attention within the business. Encourage best practice and continuous improvement and adherence to the overall Group Risk and BCM framework. Documenting and tracking risk acceptances within Technology Tower with support from wider COO Technology and Group Risk. Track and Manage the reporting of KRIs (key risk indicators) and KCIs (key control indicators) timely to support various reporting Committees and own follow on remediation actions Ability to write and distinguish between risks, controls, process, issues and actions Adopt a business partnering approach with relevant key stakeholders across the Group. Develop strong risk culture and promote awareness. Business and Sector Experience. Demonstrable experience of identifying, improving and maintaining IT controls Experience of managing delivery against audit findings Previous IT Audit, 2nd line Technology Risk or 1st line technology risk assurance expertise in financial services Knowledge to provide guidance to support Divisional Technology teams in controls over SDLC agile, tooling, architecture, disaster recovery, operational resilience, IT asset management, incident and problem management, IT third party risk management, program/project management, infrastructure practices. Ability to write and distinguish between risks, controls, process, issues and actions Expert in PowerPoint, Excel and Word Advanced organisational skills Excellent verbal and written communication skills Strong time management and multi-tasking skills Creative problem solver Resilient in fast paced, complex environment Collaborative with a curious mindset Qualifications: CISA, CRISC, CGEIT, CDPSE, CCSK or similarIt is essential that the candidate has prior risk and control management experience gained through a similar role, preferably within Technology.Business / Risk related qualification / professional training desirableExperience in influencing senior stakeholders and technical experts to address and mitigate the risk produced as a product of their first line activity. Ability to lead, manage and influence resource. An inherent and practical understanding of how to identify and mitigate risk.
Dec 16, 2022
Full time
Job Overview Responsible within the Technology Tower in applying risk management processes and techniques with the aim of increasing awareness, ownership and management of risks leading to improved business performance. Owns, develops, maintains, and implements business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analysis, strategy selection, and testing of business continuity and disaster recovery procedures. Responsibilities Operational Risk Act as Risk, Controls and Compliance representative for the Technology Tower. Attend and participate in relevant committees, forums, project boards and workshops. Own the Tech Tower contributions into GRC Forums. Perform validation testing on Audit and Self Identified Issues and actions to ensure remediation is complete, fully evidenced and addresses the issue raised. Manage risk registers including key risk capture and ongoing maintenance, interface with governance processes and work with action owners to ensure quality reporting of remediation progress. Assist the risk/action owners in the development of risk responses and associated actions and contingency plans. Perform and review IT risk & control assessments , assess risks quantitatively/ qualitatively where appropriate. This may require liaison / input from various functions/stakeholders. Where possible, integrate the results to generate a holistic picture of the impact on business. Apply the risk scoring method consistently and accurately to align with the LSEG Risk reporting framework. Be familiar with and drive the completeness and accuracy of the data in the GRC tools and generate routine risk reporting as specified by the LSEG Risk reporting framework. Implement and maintain business continuity, disaster recovery strategies and crisis management practices. Coordinate the crisis management team during crisis situations. Assess vendor resilience including vendor BCP evaluation. Perform and Manage control testing including obtaining evidence and challenging information provided to support the control design and operating effectiveness throughout the year to validate the effectiveness of controls and residual risk assessment. Own and deliver Process change/improvements in line with . Own and deliver management reviews - Compile reports, provide an independent and objective view of the risks to ensure that they receive the appropriate degree of prominence and management attention within the business. Encourage best practice and continuous improvement and adherence to the overall Group Risk and BCM framework. Documenting and tracking risk acceptances within Technology Tower with support from wider COO Technology and Group Risk. Track and Manage the reporting of KRIs (key risk indicators) and KCIs (key control indicators) timely to support various reporting Committees and own follow on remediation actions Ability to write and distinguish between risks, controls, process, issues and actions Adopt a business partnering approach with relevant key stakeholders across the Group. Develop strong risk culture and promote awareness. Business and Sector Experience. Demonstrable experience of identifying, improving and maintaining IT controls Experience of managing delivery against audit findings Previous IT Audit, 2nd line Technology Risk or 1st line technology risk assurance expertise in financial services Knowledge to provide guidance to support Divisional Technology teams in controls over SDLC agile, tooling, architecture, disaster recovery, operational resilience, IT asset management, incident and problem management, IT third party risk management, program/project management, infrastructure practices. Ability to write and distinguish between risks, controls, process, issues and actions Expert in PowerPoint, Excel and Word Advanced organisational skills Excellent verbal and written communication skills Strong time management and multi-tasking skills Creative problem solver Resilient in fast paced, complex environment Collaborative with a curious mindset Qualifications: CISA, CRISC, CGEIT, CDPSE, CCSK or similarIt is essential that the candidate has prior risk and control management experience gained through a similar role, preferably within Technology.Business / Risk related qualification / professional training desirableExperience in influencing senior stakeholders and technical experts to address and mitigate the risk produced as a product of their first line activity. Ability to lead, manage and influence resource. An inherent and practical understanding of how to identify and mitigate risk.
Empowering young people; igniting a spark of social conscience. About First Give First Give is a fully-resourced secondary school programme that supports an entire year group of secondary school students to engage in social action for their communities. We work in partnership with secondary schools to inspire and equip young people to take action to tackle social issues. We work with over 150 secondary schools in England and Wales. The First Give programme involves three facilitator-delivered sessions for each school. We are looking for highly experienced facilitators who are confident in running school events with large groups (c.25+) of young secondary school students. We will be onboarding, and therefore welcome applications from: Greater London & the South East of England (inc. Herts/Cambs/Essex/Beds) focused facilitators A Leeds/Bradford focused facilitator (though there may be very occasional travel to some parts of the Midlands required) Closing Date Thursday 6th October, 9am. Assessment Centre dates Leeds/Bradford. Leeds = Tuesday 18th October, 1.30pm - 4pm latest. Greater London & the South East of England (inc. Herts/Cambs/Essex/Beds). West Hampstead, London = Wednesday 19th October, 2pm - 4.30pm latest. NB: If you are unable to make the appropriate assessment centre date, please do not apply as we unfortuntely will not be able to take your application further. Training Days: Paid in person training in NW London: Tuesday 1st & Wednesday 2nd November; exact times TBC. Overnight accommodation on the first night will be provided by First Give for the North of England facilitator. Some pre-training learning will need to be completed in advance of the training. Contracted Start Date: November 2022. Training: Facilitators will observe a few sessions between November and the Christmas break. Salary: For sessions delivered in schools we pay £100 per half day (up to 5 hours inclusive of travel time) increasing hourly after that up to the whole day rate of £200 (up to 10 hours inclusive of travel time). All sessions are paid a minimum of the half day rate. The time invoiced for each First Give event includes time spent travelling to and from the school from the facilitator's home. Location of events and travel: Due to the locations of the schools we work with, significant travel may be required to schools for First Give events. Candidates must be able to travel to and from First Give schools. The most appropriate form of transport (public transport or their own car) will depend on the location of the school. For facilitators not based in Greater London & the South East of England, a car is essential. All travel expenses are covered and are paid for using a pre-paid contactless card. Occasional overnight stays may be required for First Give events and are paid for by First Give. You can see which schools/areas we work in on the 'Contact Us' page on our website. Contract: Term time only, part-time, self-employed throughout the academic year (November 2022 - end of July 2023) with the possibility of extension for the 2023/24 academic year. Working Hours: Event start times vary and will include early starts (e.g. 8am assemblies) and late finishes (e.g. 6pm Finals). Key Responsibilities The First Give programme runs within schools and our facilitators are key to the success of the programme, delivering three inspiring sessions in each school. They are essentially the 'face of First Give'. The purpose and role of a facilitator for each of these in-school sessions is outlined below. Assembly (presentation skills) To ensure a positive start to the First Give programme in the school by delivering an informative, engaging and motivating assembly to the year group which enthuses and inspires students who are about to start their First Give journey. Presentation Skills Workshop (facilitation skills) To deliver a two-hour presentation skills workshop which equips students with the skills and confidence that they need to present at the First Give Final. This workshop includes activities to develop the students' presentation skills and confidence. The facilitator then works alongside the students, giving feedback and promoting discussion amongst the groups on how they could create an even greater impact. The group size can range from 30-60 students, in 2 - 10 groups. First Give Final (public speaking and facilitation skills) To co-ordinate and host the First Give Final which is a celebration of the social action undertaken by the whole year group. It is at this event that the judges decide which class wins the £1,000 grant for their chosen charity. Ensure that this event is a success from the perspective of students, teachers, judges and all other guests. Finals are usually large-scale events with up to 200 people in the audience. For the delivery of each session to be complete, facilitators must provide immediate and detailed feedback to Programme Managers after each in school via the Salesforce CRM system. All facilitators will have a Twitter account for posting about the events they facilitate. Person Specification Passionate about young people and their potential to drive social change; A passion for what First Give does and engaging young people in the social issues affecting their communities Experience of working with large groups (c. 25+) of secondary age young people in a secondary school setting Very confident leader of workshops and events Strong behavioural management skills Ability to respond quickly and appropriately to changing situations Experience of confident and engaging public speaking and presenting Ability to positively engage a wide range of stakeholders including young people, teachers, school senior leaders and guests Excellent communication and organisational skills Able to work flexibly including early starts and late finishes An understanding of safeguarding Timeline and process Job close: 9am Thursday 6th October Applicants contacted: Friday 7th October Assessment centre days - in person: Tuesday 18th October (Leeds) 1.30pm - 4pm latest & Wednesday 19th October (London) 2pm - 4.30pm latest. Following the assessment centre, shortlisted candidates will be invited to a 20-30 minute phone interview - online: Thursday 20th - Friday 21st October (there is flexibility on these days as to when interviews are) Role offers: W/C 24th October Training: Tuesday 1st & Wednesday 2nd November; exact times TBC. To Apply: sumbit the linked MS Form by 9am Thursday 6th October. Should you have any questions about this role, please contact us through our website. NB: If you are unable to make the appropriate assessment centre date, please do not apply as we unfortuntely will not be able to take your application further.
Sep 21, 2022
Full time
Empowering young people; igniting a spark of social conscience. About First Give First Give is a fully-resourced secondary school programme that supports an entire year group of secondary school students to engage in social action for their communities. We work in partnership with secondary schools to inspire and equip young people to take action to tackle social issues. We work with over 150 secondary schools in England and Wales. The First Give programme involves three facilitator-delivered sessions for each school. We are looking for highly experienced facilitators who are confident in running school events with large groups (c.25+) of young secondary school students. We will be onboarding, and therefore welcome applications from: Greater London & the South East of England (inc. Herts/Cambs/Essex/Beds) focused facilitators A Leeds/Bradford focused facilitator (though there may be very occasional travel to some parts of the Midlands required) Closing Date Thursday 6th October, 9am. Assessment Centre dates Leeds/Bradford. Leeds = Tuesday 18th October, 1.30pm - 4pm latest. Greater London & the South East of England (inc. Herts/Cambs/Essex/Beds). West Hampstead, London = Wednesday 19th October, 2pm - 4.30pm latest. NB: If you are unable to make the appropriate assessment centre date, please do not apply as we unfortuntely will not be able to take your application further. Training Days: Paid in person training in NW London: Tuesday 1st & Wednesday 2nd November; exact times TBC. Overnight accommodation on the first night will be provided by First Give for the North of England facilitator. Some pre-training learning will need to be completed in advance of the training. Contracted Start Date: November 2022. Training: Facilitators will observe a few sessions between November and the Christmas break. Salary: For sessions delivered in schools we pay £100 per half day (up to 5 hours inclusive of travel time) increasing hourly after that up to the whole day rate of £200 (up to 10 hours inclusive of travel time). All sessions are paid a minimum of the half day rate. The time invoiced for each First Give event includes time spent travelling to and from the school from the facilitator's home. Location of events and travel: Due to the locations of the schools we work with, significant travel may be required to schools for First Give events. Candidates must be able to travel to and from First Give schools. The most appropriate form of transport (public transport or their own car) will depend on the location of the school. For facilitators not based in Greater London & the South East of England, a car is essential. All travel expenses are covered and are paid for using a pre-paid contactless card. Occasional overnight stays may be required for First Give events and are paid for by First Give. You can see which schools/areas we work in on the 'Contact Us' page on our website. Contract: Term time only, part-time, self-employed throughout the academic year (November 2022 - end of July 2023) with the possibility of extension for the 2023/24 academic year. Working Hours: Event start times vary and will include early starts (e.g. 8am assemblies) and late finishes (e.g. 6pm Finals). Key Responsibilities The First Give programme runs within schools and our facilitators are key to the success of the programme, delivering three inspiring sessions in each school. They are essentially the 'face of First Give'. The purpose and role of a facilitator for each of these in-school sessions is outlined below. Assembly (presentation skills) To ensure a positive start to the First Give programme in the school by delivering an informative, engaging and motivating assembly to the year group which enthuses and inspires students who are about to start their First Give journey. Presentation Skills Workshop (facilitation skills) To deliver a two-hour presentation skills workshop which equips students with the skills and confidence that they need to present at the First Give Final. This workshop includes activities to develop the students' presentation skills and confidence. The facilitator then works alongside the students, giving feedback and promoting discussion amongst the groups on how they could create an even greater impact. The group size can range from 30-60 students, in 2 - 10 groups. First Give Final (public speaking and facilitation skills) To co-ordinate and host the First Give Final which is a celebration of the social action undertaken by the whole year group. It is at this event that the judges decide which class wins the £1,000 grant for their chosen charity. Ensure that this event is a success from the perspective of students, teachers, judges and all other guests. Finals are usually large-scale events with up to 200 people in the audience. For the delivery of each session to be complete, facilitators must provide immediate and detailed feedback to Programme Managers after each in school via the Salesforce CRM system. All facilitators will have a Twitter account for posting about the events they facilitate. Person Specification Passionate about young people and their potential to drive social change; A passion for what First Give does and engaging young people in the social issues affecting their communities Experience of working with large groups (c. 25+) of secondary age young people in a secondary school setting Very confident leader of workshops and events Strong behavioural management skills Ability to respond quickly and appropriately to changing situations Experience of confident and engaging public speaking and presenting Ability to positively engage a wide range of stakeholders including young people, teachers, school senior leaders and guests Excellent communication and organisational skills Able to work flexibly including early starts and late finishes An understanding of safeguarding Timeline and process Job close: 9am Thursday 6th October Applicants contacted: Friday 7th October Assessment centre days - in person: Tuesday 18th October (Leeds) 1.30pm - 4pm latest & Wednesday 19th October (London) 2pm - 4.30pm latest. Following the assessment centre, shortlisted candidates will be invited to a 20-30 minute phone interview - online: Thursday 20th - Friday 21st October (there is flexibility on these days as to when interviews are) Role offers: W/C 24th October Training: Tuesday 1st & Wednesday 2nd November; exact times TBC. To Apply: sumbit the linked MS Form by 9am Thursday 6th October. Should you have any questions about this role, please contact us through our website. NB: If you are unable to make the appropriate assessment centre date, please do not apply as we unfortuntely will not be able to take your application further.
