We are recruiting on behalf of an established housing association providing accommodation and support to vulnerable individuals across the Bradford area. The organisation supports people from a range of backgrounds and circumstances, including individuals experiencing substance misuse, domestic abuse, previous offending, antisocial behaviour and other complex needs. We are seeking an experienced and resilient Housing Support Worker to provide temporary cover across several supported housing services in Bradford. The successful candidate will be based from an office in Bradford but will travel between multiple local services and properties. This includes supporting residents who may have recently left prison and individuals who require additional support to maintain their accommodation and work towards greater independence. You will work directly with vulnerable adults who may have complex needs and, at times, present challenging or unpredictable behaviour. The successful candidate will need to be confident managing difficult situations while maintaining a calm, professional and person-centred approach. This is a full-time, Monday-to-Friday position, working 9:00am-5:00pm, with a paid break. The position is temporary and ongoing, with an immediate start required. Key Responsibilities of a Housing Support Officer: Provide practical, person-centred housing and support to vulnerable residents. Support individuals with a range of complex needs, including substance misuse, domestic abuse, offending histories and antisocial behaviour. Support residents who have recently left prison or have previous involvement with the criminal justice system. Assist residents with Housing Benefit, Universal Credit and other welfare-related matters where required. Complete resident sign-ups and associated housing and support documentation. Carry out regular welfare checks and respond appropriately to concerns regarding residents' wellbeing. Complete and review risk assessments, support plans and relevant housing documentation. Undertake regular property and accommodation checks, reporting any concerns appropriately. Support residents to maintain their tenancy and understand their housing responsibilities. Manage challenging situations, incidents and antisocial behaviour in a calm and professional manner. Identify and report safeguarding concerns in accordance with relevant procedures. Build positive and professional relationships with residents while maintaining appropriate boundaries. Encourage residents to engage with relevant external services and support agencies. Liaise with other professionals and agencies involved in residents' care and support. Maintain accurate records, case notes and confidential documentation. Help maintain a safe, supportive and positive environment for residents and colleagues. Travel between different supported housing services and locations across Bradford. We are looking for candidates who have significant experience working with vulnerable adults and individuals with complex needs. The ideal candidate will have: Previous experience in housing support, supported accommodation, homelessness, social care or a similar environment. Experience supporting individuals with complex and challenging needs. Knowledge of Housing Benefit, Universal Credit and welfare support. Experience completing risk assessments, welfare checks, support plans and/or property inspections. Experience working with individuals affected by substance misuse, domestic abuse, offending and antisocial behaviour. Confidence working with individuals who may display challenging or unpredictable behaviour. Excellent communication and interpersonal skills. A resilient, compassionate and professional approach. The ability to maintain clear professional boundaries. Strong written and verbal communication skills. The ability to work independently and manage competing priorities. A good understanding of safeguarding, confidentiality and professional conduct. A full UK driving licence and access to a vehicle - essential. An Enhanced DBS check, or willingness/eligibility to obtain one - essential. Availability to start at short notice. Working Hours & Contract: 37.5 hours per week Monday to Friday 9:00am-5:00pm Paid break Temporary contract with ongoing work Immediate / ASAP start Travel between Bradford-based services required
Sep 22, 2026
Full time
We are recruiting on behalf of an established housing association providing accommodation and support to vulnerable individuals across the Bradford area. The organisation supports people from a range of backgrounds and circumstances, including individuals experiencing substance misuse, domestic abuse, previous offending, antisocial behaviour and other complex needs. We are seeking an experienced and resilient Housing Support Worker to provide temporary cover across several supported housing services in Bradford. The successful candidate will be based from an office in Bradford but will travel between multiple local services and properties. This includes supporting residents who may have recently left prison and individuals who require additional support to maintain their accommodation and work towards greater independence. You will work directly with vulnerable adults who may have complex needs and, at times, present challenging or unpredictable behaviour. The successful candidate will need to be confident managing difficult situations while maintaining a calm, professional and person-centred approach. This is a full-time, Monday-to-Friday position, working 9:00am-5:00pm, with a paid break. The position is temporary and ongoing, with an immediate start required. Key Responsibilities of a Housing Support Officer: Provide practical, person-centred housing and support to vulnerable residents. Support individuals with a range of complex needs, including substance misuse, domestic abuse, offending histories and antisocial behaviour. Support residents who have recently left prison or have previous involvement with the criminal justice system. Assist residents with Housing Benefit, Universal Credit and other welfare-related matters where required. Complete resident sign-ups and associated housing and support documentation. Carry out regular welfare checks and respond appropriately to concerns regarding residents' wellbeing. Complete and review risk assessments, support plans and relevant housing documentation. Undertake regular property and accommodation checks, reporting any concerns appropriately. Support residents to maintain their tenancy and understand their housing responsibilities. Manage challenging situations, incidents and antisocial behaviour in a calm and professional manner. Identify and report safeguarding concerns in accordance with relevant procedures. Build positive and professional relationships with residents while maintaining appropriate boundaries. Encourage residents to engage with relevant external services and support agencies. Liaise with other professionals and agencies involved in residents' care and support. Maintain accurate records, case notes and confidential documentation. Help maintain a safe, supportive and positive environment for residents and colleagues. Travel between different supported housing services and locations across Bradford. We are looking for candidates who have significant experience working with vulnerable adults and individuals with complex needs. The ideal candidate will have: Previous experience in housing support, supported accommodation, homelessness, social care or a similar environment. Experience supporting individuals with complex and challenging needs. Knowledge of Housing Benefit, Universal Credit and welfare support. Experience completing risk assessments, welfare checks, support plans and/or property inspections. Experience working with individuals affected by substance misuse, domestic abuse, offending and antisocial behaviour. Confidence working with individuals who may display challenging or unpredictable behaviour. Excellent communication and interpersonal skills. A resilient, compassionate and professional approach. The ability to maintain clear professional boundaries. Strong written and verbal communication skills. The ability to work independently and manage competing priorities. A good understanding of safeguarding, confidentiality and professional conduct. A full UK driving licence and access to a vehicle - essential. An Enhanced DBS check, or willingness/eligibility to obtain one - essential. Availability to start at short notice. Working Hours & Contract: 37.5 hours per week Monday to Friday 9:00am-5:00pm Paid break Temporary contract with ongoing work Immediate / ASAP start Travel between Bradford-based services required
Harris Hill is delighted to be working with a leading peer-led organisation supporting people living with HIV to recruit an Engagement Peer Support Coordinator. North West London £32,000 pro rata 24.5 hours per week 12-month contract This is an exciting opportunity for someone with lived experience of HIV to use their expertise to support people who have become disengaged from HIV care and help them reconnect with appropriate services. The Role Working as part of a multidisciplinary team, you will: Contact and engage people living with HIV by phone, text, email and community outreach. Carry out home visits and community-based support where appropriate. Build trusting, person-centred relationships with clients. Assess individual needs and co-create wellbeing plans. Provide advocacy and support clients to attend appointments. Signpost and refer to health, welfare, housing and immigration services. Support clients with hardship grants and relevant referrals. Identify and respond appropriately to safeguarding concerns. Maintain accurate electronic records and monitor client progress. Work closely with NHS clinical teams, peer workers and community partners. Attend meetings, supervision and relevant training. About You You will have: Lived with HIV for at least two years and be open about your status. A strong understanding of the social, economic and psychological issues affecting people living with HIV. Excellent communication and interpersonal skills. A commitment to empowering clients and maintaining professional boundaries. The ability to manage your own caseload and priorities. Good IT and record-keeping skills. A collaborative and reflective approach to your work. Desirable experience includes: Peer support or advocacy. Supporting people with complex needs. Navigating health, social care or voluntary-sector services. Knowledge of benefits, housing or immigration systems. Knowledge of services supporting people living with HIV in London. Speaking a community language. The role is open to people living with HIV under a genuine occupational requirement for peer-led support. For more information, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Sep 22, 2026
Full time
Harris Hill is delighted to be working with a leading peer-led organisation supporting people living with HIV to recruit an Engagement Peer Support Coordinator. North West London £32,000 pro rata 24.5 hours per week 12-month contract This is an exciting opportunity for someone with lived experience of HIV to use their expertise to support people who have become disengaged from HIV care and help them reconnect with appropriate services. The Role Working as part of a multidisciplinary team, you will: Contact and engage people living with HIV by phone, text, email and community outreach. Carry out home visits and community-based support where appropriate. Build trusting, person-centred relationships with clients. Assess individual needs and co-create wellbeing plans. Provide advocacy and support clients to attend appointments. Signpost and refer to health, welfare, housing and immigration services. Support clients with hardship grants and relevant referrals. Identify and respond appropriately to safeguarding concerns. Maintain accurate electronic records and monitor client progress. Work closely with NHS clinical teams, peer workers and community partners. Attend meetings, supervision and relevant training. About You You will have: Lived with HIV for at least two years and be open about your status. A strong understanding of the social, economic and psychological issues affecting people living with HIV. Excellent communication and interpersonal skills. A commitment to empowering clients and maintaining professional boundaries. The ability to manage your own caseload and priorities. Good IT and record-keeping skills. A collaborative and reflective approach to your work. Desirable experience includes: Peer support or advocacy. Supporting people with complex needs. Navigating health, social care or voluntary-sector services. Knowledge of benefits, housing or immigration systems. Knowledge of services supporting people living with HIV in London. Speaking a community language. The role is open to people living with HIV under a genuine occupational requirement for peer-led support. For more information, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Administrator - Barnsley Recovery Steps Location: 5-6 Burleigh Court, Burleigh St, Barnsley S70 1XY (requirement to cover McLintocks Building S70 6BX when needed) Working Hours: 37 hours per week - Monday-Friday 9am-5pm Contract Type: Permanent Salary: £25,877.80 to £28,454 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the role: As an Administrator at Barnsley Recovery Steps your role will be instrumental in ensuring the smooth and efficient operation of our service on a day-to-day basis. This vital position ensures the smooth flow of clinical and administrative procedures, providing vital support to help us achieve our mission. You will also, when required, be the welcoming face of our service in your role as receptionist and will be a friendly and professional first point of contact. Your regular work hours are from Monday to Friday, 9:00 AM to 5:00 PM. However, there is an occasional late shift expectation on Thursdays, typically once a month which is shared with the team. Please note that there may be instances where this requirement occurs more frequently to accommodate the needs of the service. Key duties will include the following: Act as the first point of contact for clients and visitors to the service and coordinate timely responses to enquiries made via telephone, email, text and website. Ensure everyone contacting the service is welcomed, supported and where appropriate signposted to service staff and/or relevant partners. Provide a positive first contact for those contacting the service by telephone, utilising the service referral pathway to identify and action appropriate next steps including options such as booking an assessment appointment, accessing a duty worker or signposting. Where relevant contribute to maintaining and monitoring the service lone working system within recovery centres and where applicable community delivery venues. Where relevant identify, facilitate and organise use of community outreach and satellite sites for service provision. Maintain electronic and manual appointment systems and complete referral information as appropriate. Ensure a high standard of accuracy for data entry, using computerised recording systems and packages such as Excel, Access, Theseus and other databases within required deadlines. Where relevant lead on the coordination of room bookings, including preparation of meeting/training rooms and organisation of refreshments as requested. Attend meetings and take minutes when required. Understand service and organisational quality standards and audit requirements, including the need to ensure information is collected and recorded in accordance with quality and audit requirements. Understand and be able to work within a quality assurance system on a day-to-day basis. Understand performance indicators for the service and assist with the collection and presenting of data, providing evidence that performance indicators have been met. Maintain accurate, up to date records and work in accordance with organisational guidelines and procedures. To Succeed in This Role, You'll Need: Clinical Administration experience desirable: Generating and managing prescriptions, dealing with prescription queries, and preparing correspondence for GPs. SystmOne Experience: SystmOne experience is desirable but not essential General Administration Experience: Previous experience in a healthcare environment is desirable. This experience will provide you with a foundational understanding of the specific needs and challenges of our service. Excellent Organisational Skills: You have the ability to keep a variety of administrative tasks organised and on track. We're looking for someone who can juggle multiple responsibilities with precision. Strong Communication: Clear and effective communication is key in this role. Whether you're answering inquiries, coordinating meetings, or taking minutes, you should be an adept communicator. Data Management Proficiency: Experience with computerised recording systems, databases, and software like Excel. Reception experience: you will be a warm, calm, and welcoming first point of contact for all clients and visitors to Barnsley Recovery Steps. What We Offer 27 days' annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3 annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days' annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. Closing Date: 2026-09-10 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.
Sep 21, 2026
Full time
Administrator - Barnsley Recovery Steps Location: 5-6 Burleigh Court, Burleigh St, Barnsley S70 1XY (requirement to cover McLintocks Building S70 6BX when needed) Working Hours: 37 hours per week - Monday-Friday 9am-5pm Contract Type: Permanent Salary: £25,877.80 to £28,454 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the role: As an Administrator at Barnsley Recovery Steps your role will be instrumental in ensuring the smooth and efficient operation of our service on a day-to-day basis. This vital position ensures the smooth flow of clinical and administrative procedures, providing vital support to help us achieve our mission. You will also, when required, be the welcoming face of our service in your role as receptionist and will be a friendly and professional first point of contact. Your regular work hours are from Monday to Friday, 9:00 AM to 5:00 PM. However, there is an occasional late shift expectation on Thursdays, typically once a month which is shared with the team. Please note that there may be instances where this requirement occurs more frequently to accommodate the needs of the service. Key duties will include the following: Act as the first point of contact for clients and visitors to the service and coordinate timely responses to enquiries made via telephone, email, text and website. Ensure everyone contacting the service is welcomed, supported and where appropriate signposted to service staff and/or relevant partners. Provide a positive first contact for those contacting the service by telephone, utilising the service referral pathway to identify and action appropriate next steps including options such as booking an assessment appointment, accessing a duty worker or signposting. Where relevant contribute to maintaining and monitoring the service lone working system within recovery centres and where applicable community delivery venues. Where relevant identify, facilitate and organise use of community outreach and satellite sites for service provision. Maintain electronic and manual appointment systems and complete referral information as appropriate. Ensure a high standard of accuracy for data entry, using computerised recording systems and packages such as Excel, Access, Theseus and other databases within required deadlines. Where relevant lead on the coordination of room bookings, including preparation of meeting/training rooms and organisation of refreshments as requested. Attend meetings and take minutes when required. Understand service and organisational quality standards and audit requirements, including the need to ensure information is collected and recorded in accordance with quality and audit requirements. Understand and be able to work within a quality assurance system on a day-to-day basis. Understand performance indicators for the service and assist with the collection and presenting of data, providing evidence that performance indicators have been met. Maintain accurate, up to date records and work in accordance with organisational guidelines and procedures. To Succeed in This Role, You'll Need: Clinical Administration experience desirable: Generating and managing prescriptions, dealing with prescription queries, and preparing correspondence for GPs. SystmOne Experience: SystmOne experience is desirable but not essential General Administration Experience: Previous experience in a healthcare environment is desirable. This experience will provide you with a foundational understanding of the specific needs and challenges of our service. Excellent Organisational Skills: You have the ability to keep a variety of administrative tasks organised and on track. We're looking for someone who can juggle multiple responsibilities with precision. Strong Communication: Clear and effective communication is key in this role. Whether you're answering inquiries, coordinating meetings, or taking minutes, you should be an adept communicator. Data Management Proficiency: Experience with computerised recording systems, databases, and software like Excel. Reception experience: you will be a warm, calm, and welcoming first point of contact for all clients and visitors to Barnsley Recovery Steps. What We Offer 27 days' annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3 annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days' annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. Closing Date: 2026-09-10 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.
Your new company A highly regarded and award-winning legal services organisation is continuing its strategic growth and is now seeking to appoint an experienced Barrister or Solicitor Advocate to join its established advocacy function. Operating through an in-house chambers model, the team combines the structure and expertise of traditional chambers with the scale, resources and consistency of a leading national law firm. This collaborative approach ensures high-quality advocacy, continuity of litigation strategy, and strong career development opportunities. This is a unique opportunity to join at a pivotal stage of growth and play a key role in shaping the future of this expanding advocacy team. Your new role You will undertake a broad civil advocacy practice, working across a varied caseload generated internally. The role closely mirrors that of a traditional civil barrister, combining court advocacy with advisory and drafting work. Core areas will include: personal injury, clinical negligence and costs litigation. There will also be the opportunity to get involved in advocacy surrounding civil liberties, housing disrepair and consumer claims litigation. Work allocation is carefully managed to ensure a sustainable workload, with appropriate preparation time built into your diary. This Barrister/Solicitor Advocate role will see you: Conduct court advocacy across a range of hearings Attend conferences and advise clients Draft pleadings, advice, and other legal documentation Manage your own caseload with support from an experienced clerking function Contribute to the training and development of junior advocates Maintain up-to-date knowledge of CPR, case law, and legislative developments What you'll need to succeed Essential : Qualified Barrister or Solicitor Advocate with Civil Higher Rights of Audience Typically, 5+ years' relevant post-qualification experience (applications considered on merit) Strong advocacy and drafting skills Excellent attention to detail Strong communication skills (written and oral) Ability to work autonomously and collaboratively Resilience and strong organisational skills Desirable : Experience in personal injury litigation Working knowledge of the Civil Procedure Rules Experience supervising pupils or willingness to undertake training Strong IT literacy What you'll get in return Competitive salary from £150,000+ (dependent on experience) Flexible and hybrid working model Nationwide role with managed regional travel only All reasonable travel and subsistence expenses are covered. Practising certificate renewal costs covered No requirement for separate professional indemnity insurance Full IT equipment and administrative support Structured mentoring from experienced practitioners Access to high-quality legal resources and training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 21, 2026
Full time
Your new company A highly regarded and award-winning legal services organisation is continuing its strategic growth and is now seeking to appoint an experienced Barrister or Solicitor Advocate to join its established advocacy function. Operating through an in-house chambers model, the team combines the structure and expertise of traditional chambers with the scale, resources and consistency of a leading national law firm. This collaborative approach ensures high-quality advocacy, continuity of litigation strategy, and strong career development opportunities. This is a unique opportunity to join at a pivotal stage of growth and play a key role in shaping the future of this expanding advocacy team. Your new role You will undertake a broad civil advocacy practice, working across a varied caseload generated internally. The role closely mirrors that of a traditional civil barrister, combining court advocacy with advisory and drafting work. Core areas will include: personal injury, clinical negligence and costs litigation. There will also be the opportunity to get involved in advocacy surrounding civil liberties, housing disrepair and consumer claims litigation. Work allocation is carefully managed to ensure a sustainable workload, with appropriate preparation time built into your diary. This Barrister/Solicitor Advocate role will see you: Conduct court advocacy across a range of hearings Attend conferences and advise clients Draft pleadings, advice, and other legal documentation Manage your own caseload with support from an experienced clerking function Contribute to the training and development of junior advocates Maintain up-to-date knowledge of CPR, case law, and legislative developments What you'll need to succeed Essential : Qualified Barrister or Solicitor Advocate with Civil Higher Rights of Audience Typically, 5+ years' relevant post-qualification experience (applications considered on merit) Strong advocacy and drafting skills Excellent attention to detail Strong communication skills (written and oral) Ability to work autonomously and collaboratively Resilience and strong organisational skills Desirable : Experience in personal injury litigation Working knowledge of the Civil Procedure Rules Experience supervising pupils or willingness to undertake training Strong IT literacy What you'll get in return Competitive salary from £150,000+ (dependent on experience) Flexible and hybrid working model Nationwide role with managed regional travel only All reasonable travel and subsistence expenses are covered. Practising certificate renewal costs covered No requirement for separate professional indemnity insurance Full IT equipment and administrative support Structured mentoring from experienced practitioners Access to high-quality legal resources and training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ready to take the next step into housing management? This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents. Make a real difference, every day At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care. We're experts by experience - we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries. About the role You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high quality housing management and trauma-informed support. This is a hands-on role! Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations. Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused. We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference. Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives. Your key responsibilities will include • Managing the day-to-day operation of TACT's supported housing service • Leading, supervising and developing a team of Housing Workers and volunteers • Overseeing referrals, assessments, sign-ups, move on, warnings and notices • Supporting residents to sustain tenancies, maximise income and achieve recovery goals • Managing occupancy, voids, rent accounts, compliance and property standards • Responding to safeguarding concerns, incidents and complex resident situations • Working closely with Y Housing, local authorities, treatment providers and partner agencies • Producing reports, performance information and service data to support continuous improvement If you have these essential skills: • Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services • Experience supporting adults affected by addiction, mental health difficulties or other complex social needs • Relevant Level 4 Housing qualification (or you're willing and able to start this by October 2026) • Strong understanding of safeguarding, risk management and professional boundaries Ability to remain calm, resilient and professional when managing challenging situations • Excellent communication, organisational and leadership skills • Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries • Good IT skills and experience maintaining accurate records • Full UK driving licence and access to your own transport • Willingness to participate in an out-of-hours on-call rota we'd love to hear from you. You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply. We'd love it you also have: • Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs • Experience supervising, coordinating or line managing staff, volunteers or placements • Other housing, health and social care or similar qualifications or training • Leadership, management or coaching qualifications • Knowledge of peer support, recovery communities or the voluntary sector What we offer • Enhanced annual leave entitlement and family friendly policies • Employee Assistance Programme (EAP) • A discount scheme for shopping, days out and essentials
Sep 21, 2026
Full time
Ready to take the next step into housing management? This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents. Make a real difference, every day At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care. We're experts by experience - we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries. About the role You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high quality housing management and trauma-informed support. This is a hands-on role! Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations. Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused. We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference. Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives. Your key responsibilities will include • Managing the day-to-day operation of TACT's supported housing service • Leading, supervising and developing a team of Housing Workers and volunteers • Overseeing referrals, assessments, sign-ups, move on, warnings and notices • Supporting residents to sustain tenancies, maximise income and achieve recovery goals • Managing occupancy, voids, rent accounts, compliance and property standards • Responding to safeguarding concerns, incidents and complex resident situations • Working closely with Y Housing, local authorities, treatment providers and partner agencies • Producing reports, performance information and service data to support continuous improvement If you have these essential skills: • Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services • Experience supporting adults affected by addiction, mental health difficulties or other complex social needs • Relevant Level 4 Housing qualification (or you're willing and able to start this by October 2026) • Strong understanding of safeguarding, risk management and professional boundaries Ability to remain calm, resilient and professional when managing challenging situations • Excellent communication, organisational and leadership skills • Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries • Good IT skills and experience maintaining accurate records • Full UK driving licence and access to your own transport • Willingness to participate in an out-of-hours on-call rota we'd love to hear from you. You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply. We'd love it you also have: • Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs • Experience supervising, coordinating or line managing staff, volunteers or placements • Other housing, health and social care or similar qualifications or training • Leadership, management or coaching qualifications • Knowledge of peer support, recovery communities or the voluntary sector What we offer • Enhanced annual leave entitlement and family friendly policies • Employee Assistance Programme (EAP) • A discount scheme for shopping, days out and essentials
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the opportunity As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person's story, and helping them take informed, practical steps toward safe and sustainable housing. Alongside housing support, you will help people address wider support needs, including finances, health, wellbeing and life skills. You'll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out. This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You'll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs. Key Responsibilities 1. Listening, Assessing and Planning Together Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns. Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing. Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals. 2. Empowering Through Support and Connection Build trusting, non-judgemental relationships that respect each individual's dignity and lived experience. Support people to access housing options, benefits, and other community services that promote long-term stability. Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey. 3. Navigating Systems and Opening Doors Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing. Connect people with the right services at the right time, advocating where needed to remove barriers to access. Help individuals build the skills and confidence to engage with public services independently. 4. Working Across Charity Partners Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments. Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness. Maintain high standards of person-centred support regardless of setting or location. 5. Information Sharing and Case Recording Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems. Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency. Share insights that support continuous service improvement and learning across partners. 6. Collaboration and Partnership Working Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support. Represent the service positively, contributing to shared efforts in preventing and relieving homelessness. Communicate openly and clearly with internal teams and external partners to align support and improve outcomes. 7. Promoting Inclusion and Long-Term Independence Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities. Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future. 8. Safety and Wellbeing Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others. Apply safeguarding principles and respond appropriately to risk and concern in community settings. 9. Team Learning and Development Engage in supervision, reflection, and training opportunities across partner teams. Share learning and insights from placements to contribute to service development. Stay open to feedback and committed to your own professional growth and development. Person Specification We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don't need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference. Essential Skills and Approach Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences. Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners. Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture. Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don't wait for problems to escalate-you act early to prevent crisis. Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You're able to prioritise effectively and remain calm under pressure. Digitally confident: You're comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally. Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude. Desirable (but not essential) Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience. Knowledge of local services or networks that support people with housing, welfare, health, or employment needs. Experience using case management or database systems to record support activity. housing and support databases or case management systems. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people's lives and public sector reform. • You will get 25 days' annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional 'gifted' day/s between Christmas and New Year. • We offer a Salary Sacrifice Pension Scheme. • We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources. • We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles) • You will be able to access Learning and Development opportunities. Application process/next steps PLEASE NOTE: We are only accepting applications through our recruitment platform Applied. You'll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through. If you are shortlisted, we'll invite you to the next step, which will be first and second round interviews with some of our colleagues. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race . click apply for full job details
Sep 21, 2026
Full time
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the opportunity As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person's story, and helping them take informed, practical steps toward safe and sustainable housing. Alongside housing support, you will help people address wider support needs, including finances, health, wellbeing and life skills. You'll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out. This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You'll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs. Key Responsibilities 1. Listening, Assessing and Planning Together Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns. Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing. Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals. 2. Empowering Through Support and Connection Build trusting, non-judgemental relationships that respect each individual's dignity and lived experience. Support people to access housing options, benefits, and other community services that promote long-term stability. Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey. 3. Navigating Systems and Opening Doors Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing. Connect people with the right services at the right time, advocating where needed to remove barriers to access. Help individuals build the skills and confidence to engage with public services independently. 4. Working Across Charity Partners Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments. Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness. Maintain high standards of person-centred support regardless of setting or location. 5. Information Sharing and Case Recording Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems. Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency. Share insights that support continuous service improvement and learning across partners. 6. Collaboration and Partnership Working Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support. Represent the service positively, contributing to shared efforts in preventing and relieving homelessness. Communicate openly and clearly with internal teams and external partners to align support and improve outcomes. 7. Promoting Inclusion and Long-Term Independence Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities. Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future. 8. Safety and Wellbeing Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others. Apply safeguarding principles and respond appropriately to risk and concern in community settings. 9. Team Learning and Development Engage in supervision, reflection, and training opportunities across partner teams. Share learning and insights from placements to contribute to service development. Stay open to feedback and committed to your own professional growth and development. Person Specification We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don't need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference. Essential Skills and Approach Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences. Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners. Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture. Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don't wait for problems to escalate-you act early to prevent crisis. Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You're able to prioritise effectively and remain calm under pressure. Digitally confident: You're comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally. Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude. Desirable (but not essential) Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience. Knowledge of local services or networks that support people with housing, welfare, health, or employment needs. Experience using case management or database systems to record support activity. housing and support databases or case management systems. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people's lives and public sector reform. • You will get 25 days' annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional 'gifted' day/s between Christmas and New Year. • We offer a Salary Sacrifice Pension Scheme. • We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources. • We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles) • You will be able to access Learning and Development opportunities. Application process/next steps PLEASE NOTE: We are only accepting applications through our recruitment platform Applied. You'll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through. If you are shortlisted, we'll invite you to the next step, which will be first and second round interviews with some of our colleagues. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race . click apply for full job details
The Role A Housing Officer is a key role within Stef & Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued. Main Duties & Responsibilities To provide basic maintenance services and adjustments when needed Provide basic cleaning in properties Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef & Philips procedures, including: Scheduled periodic inspection visits Maintenance visits, reporting issues in line with Stef & Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors Dealing with complaints, and following up to ensure that they have been addressed appropriately Health and Safety inspections Support departments with check in and check out inspections Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required Liaising with the Utility department and obtaining meter reads Assessing service user's suitability for properties Carrying out customer satisfaction surveys Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc) Maintain a safe working environment Report all incidents or potential hazards When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate Maintain good working knowledge of company policies, and ensure they are followed at all times Participate in development reviews On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team. Skills & Knowledge An ability to demonstrate the core values of Stef & Philips Knowledge and practice in housing and tenancy management support Knowledge of the housing benefits system and welfare reform in a supported housing environment Experience working with vulnerable people with support, care needs and homelessness Computer literate Knowledge of Microsoft office packages, particularly Word and Excel Good interpersonal skills Good communication skills (written and verbal) Ability to prioritise and manage own workload, time and travel Excellent organisational skills Accurate recording skills Good problem solving skills Experience in managing maintenance issues and scheduling Flexible, approachable, positive and enthusiastic Driving licence Desirable Skills/ Qualifications Experience working within the temporary accommodation sector Benefits 23 days leave, plus bank holidays Additional holiday days for long service - up to 30 days Celebration of tenure o 3 years £500 o 5 years £1000 o 10 years £5000 Private health insurance with Vitality Birthday off One well-being day off per year Maternity/Paternity Pay Pension schemes increase - after 2 years. Professional Emergency First Aid at work training £500 referral scheme for staff who refer a new employee, paid upon passing probation. Company payday lunch
Sep 21, 2026
Full time
The Role A Housing Officer is a key role within Stef & Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued. Main Duties & Responsibilities To provide basic maintenance services and adjustments when needed Provide basic cleaning in properties Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef & Philips procedures, including: Scheduled periodic inspection visits Maintenance visits, reporting issues in line with Stef & Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors Dealing with complaints, and following up to ensure that they have been addressed appropriately Health and Safety inspections Support departments with check in and check out inspections Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required Liaising with the Utility department and obtaining meter reads Assessing service user's suitability for properties Carrying out customer satisfaction surveys Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc) Maintain a safe working environment Report all incidents or potential hazards When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate Maintain good working knowledge of company policies, and ensure they are followed at all times Participate in development reviews On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team. Skills & Knowledge An ability to demonstrate the core values of Stef & Philips Knowledge and practice in housing and tenancy management support Knowledge of the housing benefits system and welfare reform in a supported housing environment Experience working with vulnerable people with support, care needs and homelessness Computer literate Knowledge of Microsoft office packages, particularly Word and Excel Good interpersonal skills Good communication skills (written and verbal) Ability to prioritise and manage own workload, time and travel Excellent organisational skills Accurate recording skills Good problem solving skills Experience in managing maintenance issues and scheduling Flexible, approachable, positive and enthusiastic Driving licence Desirable Skills/ Qualifications Experience working within the temporary accommodation sector Benefits 23 days leave, plus bank holidays Additional holiday days for long service - up to 30 days Celebration of tenure o 3 years £500 o 5 years £1000 o 10 years £5000 Private health insurance with Vitality Birthday off One well-being day off per year Maternity/Paternity Pay Pension schemes increase - after 2 years. Professional Emergency First Aid at work training £500 referral scheme for staff who refer a new employee, paid upon passing probation. Company payday lunch
CIH International Housing Group
Gloucester, Gloucestershire
This is a Gloucester City Council job. Job Title: Housing Officer Job Location: Gloucester City Council Salary: £30,518- £32,597 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 11/10/2026 Job Requisition Number: 14858 This post is open to job share PAY AWARD PENDING AT 3.3% salary will increase to £31,525- £33,673 per annum/pro rata for part time. We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance. The council is committed to supporting on-going development through coaching mentoring as well a formal training and professional development About the role: Do you want to join a busy organisation and multifaceted housing services team dedicated to helping those in housing need. This is an exciting opportunity for someone who has experience of working in the housing sector, especially with the knowledge of homelessness, you will provide a comprehensive homelessness advice and prevention service, helping vulnerable households understand their housing options and access suitable accommodation. You will assess housing applications, determine statutory homelessness duties and work closely with partners to help households secure sustainable housing solutions. You will be the first point of contact for our customers and provide the initial advice and guidance on a range of housing related matters, provide a housing options service focusing on prevention for those presenting as homeless or threatened with homelessness, fulfilling the councils housing and immigration obligations; including where the council does not owe a full homeless duty, or where referrals to supported housing may be appropriate. Support those in time of crisis arranging safe placements into emergency accommodation or negotiate with landlords to help prevent homelessness. We are currently operating a hybrid model of office and remote working. What we need from you: You should be able to demonstrate an understanding and knowledge of the housing and homeless legislation and have the drive to provide a pro-active approach to housing and the prevention and relief of homelessness, but we welcome applications from candidates who can demonstrate the key transferable skills, experiences and behavioural attributes set out in the job profile to deliver the requirements of the role. You'll be confident in undertaking case work with vulnerable clients, working with partner agencies and providing clear advice and support to individuals with a range of needs. Experience of delivering good customer service, coping well under pressure and dealing with difficult situations. What is important is that you are enthusiastic, have an ability to show empathy, and passionate about improving outcomes for the customer. We offer a range of attractive benefits including: Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service and (30 days annual leave for roles G and above only) An option to purchase 10 days of additional leave per year. 2 days paid leave every year to participate in local volunteering activities. Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary Regular Training, career development and qualification opportunities. Supportive and positive working environment with regular, robust supervision. Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service. Enhanced family friendly leave and pay. Cycle to Work scheme (Salary Sacrifice -T&C apply). Car Scheme (Salary Sacrifice -T&C apply). Employee discount scheme. Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities Free Flu-jabs Access to employee led networks such as Black Worker's, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group. For an informal discussion about the role please contact Michelle Wheatley via email at Closing day is 11th Oct 2026 with the view to interview w/c 26th Oct. Additional Information To access the Job Profile, please follow the link below:- Housing Officer (Homelessness) Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucester City Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. Equality and Diversity We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process Further information on our commitment to Equality and Diversity can be found Here If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Sep 21, 2026
Full time
This is a Gloucester City Council job. Job Title: Housing Officer Job Location: Gloucester City Council Salary: £30,518- £32,597 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 11/10/2026 Job Requisition Number: 14858 This post is open to job share PAY AWARD PENDING AT 3.3% salary will increase to £31,525- £33,673 per annum/pro rata for part time. We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance. The council is committed to supporting on-going development through coaching mentoring as well a formal training and professional development About the role: Do you want to join a busy organisation and multifaceted housing services team dedicated to helping those in housing need. This is an exciting opportunity for someone who has experience of working in the housing sector, especially with the knowledge of homelessness, you will provide a comprehensive homelessness advice and prevention service, helping vulnerable households understand their housing options and access suitable accommodation. You will assess housing applications, determine statutory homelessness duties and work closely with partners to help households secure sustainable housing solutions. You will be the first point of contact for our customers and provide the initial advice and guidance on a range of housing related matters, provide a housing options service focusing on prevention for those presenting as homeless or threatened with homelessness, fulfilling the councils housing and immigration obligations; including where the council does not owe a full homeless duty, or where referrals to supported housing may be appropriate. Support those in time of crisis arranging safe placements into emergency accommodation or negotiate with landlords to help prevent homelessness. We are currently operating a hybrid model of office and remote working. What we need from you: You should be able to demonstrate an understanding and knowledge of the housing and homeless legislation and have the drive to provide a pro-active approach to housing and the prevention and relief of homelessness, but we welcome applications from candidates who can demonstrate the key transferable skills, experiences and behavioural attributes set out in the job profile to deliver the requirements of the role. You'll be confident in undertaking case work with vulnerable clients, working with partner agencies and providing clear advice and support to individuals with a range of needs. Experience of delivering good customer service, coping well under pressure and dealing with difficult situations. What is important is that you are enthusiastic, have an ability to show empathy, and passionate about improving outcomes for the customer. We offer a range of attractive benefits including: Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service and (30 days annual leave for roles G and above only) An option to purchase 10 days of additional leave per year. 2 days paid leave every year to participate in local volunteering activities. Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary Regular Training, career development and qualification opportunities. Supportive and positive working environment with regular, robust supervision. Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service. Enhanced family friendly leave and pay. Cycle to Work scheme (Salary Sacrifice -T&C apply). Car Scheme (Salary Sacrifice -T&C apply). Employee discount scheme. Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities Free Flu-jabs Access to employee led networks such as Black Worker's, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group. For an informal discussion about the role please contact Michelle Wheatley via email at Closing day is 11th Oct 2026 with the view to interview w/c 26th Oct. Additional Information To access the Job Profile, please follow the link below:- Housing Officer (Homelessness) Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucester City Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. Equality and Diversity We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process Further information on our commitment to Equality and Diversity can be found Here If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Depaul is seeking an Outreach Case Worker to join our Housing First team in Derry/Londonderry. This part-time role (27 hours per week) offers a supportive environment in a cross-border charity dedicated to ending homelessness. Salary £15.41 per hour with enhanced leave and pension benefits. You will engage with service users, develop individualised support plans, and signpost to housing, health and wellbeing services while promoting service user participation and rights.
Sep 21, 2026
Full time
Depaul is seeking an Outreach Case Worker to join our Housing First team in Derry/Londonderry. This part-time role (27 hours per week) offers a supportive environment in a cross-border charity dedicated to ending homelessness. Salary £15.41 per hour with enhanced leave and pension benefits. You will engage with service users, develop individualised support plans, and signpost to housing, health and wellbeing services while promoting service user participation and rights.
Hours: 37.5 hours per week Contract: Fixed term till 31/05/2027 Salary: £30, 852 Location: Kingsland Hub, Hackney, E8 4DG Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that creates positive change in people's lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives. We are committed to an asset based and psychologically informed approach to our work. Mutual support, participation and personal development for both staff and service users is key to this. The programme is funded by East London NHS Foundation Trust (ELFT), managed by Mind in the City, Hackney and Waltham Forest, and you will be part of a multi-disciplinary neighbourhood team, working closely with mental health services and key health and social care services, as well as local community and voluntary sector partners. You will support people with mental health issues to access appropriate mental health services and to link into voluntary services and community activities in their local area that meet their wider needs, such as finance, housing or employment; as well as to those that will provide them with meaningful engaging activities that suit their skills and interests. As a Community Connector, you will become a local expert, gathering and sharing information about local opportunities, activities and support. You will be led by individuals themselves, to develop a personalised programme of support, building on their own personal strengths and assets. Key duties and responsibilities: Provide one-to-one assessments, either in-person, over the telephone or online Help people identify what is important to them, their interests, skills, life goals and any areas of support that need to be tackled such as housing, finance or health Assist people to identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, employment circumstances and unemployment, loneliness, isolation and caring responsibilities Based on the above, agree support plans with people and assist them to complete their actions Ongoing assessment and management of risks within an attitude of positive risk taking Identify barriers to people accessing services and help them to overcome these Work collaboratively with the partners in the Neighbourhood team including statutory mental health services Discuss referrals and feedback on outcomes from the support you have provided Build a good knowledge of statutory mental health services and help connect people to these Monitor and record outcomes of all those accessing the service With the wider team, gather and collate statistical and other information and data as required, reporting on activity and outcomes Promote and support tenants/participants to access PBHA's participation and co-production opportunities Adhere to lone-working procedure Participate in key meetings Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required Promote, develop and support PBHA's ethos, values and impact Provide cover for other managers and workers Person specification: Ability to work collaboratively as part of a team and build effective working relationships across departments Willingness to support the recruitment, selection, induction, and training of new employees and volunteers Commitment to participating in training and development activities, supervision sessions, performance reviews, and team meetings Knowledge of, and commitment to, ensuring compliance with all PBHA policies and procedures, including those relating to equality, diversity and inclusion, data protection, health and safety, financial controls, sustainability, recruitment, absence management, disciplinary processes, supervision, and performance management Ability to plan, prioritise, and organise workloads effectively with minimal day-to-day supervision Flexible approach with the ability to undertake other reasonable duties PBHA offers in return: 26 days annual leave plus Bank Holidays, rising to 30 days with service Company pension scheme with employer contributions up to 5% Eye care vouchers Cycle to work scheme Enhanced company sick pay Peter Bedford Housing Association is an Equal Opportunities employer who supports an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups. For more information about Peter Bedford Housing Association, please visit their website at
Sep 21, 2026
Full time
Hours: 37.5 hours per week Contract: Fixed term till 31/05/2027 Salary: £30, 852 Location: Kingsland Hub, Hackney, E8 4DG Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that creates positive change in people's lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives. We are committed to an asset based and psychologically informed approach to our work. Mutual support, participation and personal development for both staff and service users is key to this. The programme is funded by East London NHS Foundation Trust (ELFT), managed by Mind in the City, Hackney and Waltham Forest, and you will be part of a multi-disciplinary neighbourhood team, working closely with mental health services and key health and social care services, as well as local community and voluntary sector partners. You will support people with mental health issues to access appropriate mental health services and to link into voluntary services and community activities in their local area that meet their wider needs, such as finance, housing or employment; as well as to those that will provide them with meaningful engaging activities that suit their skills and interests. As a Community Connector, you will become a local expert, gathering and sharing information about local opportunities, activities and support. You will be led by individuals themselves, to develop a personalised programme of support, building on their own personal strengths and assets. Key duties and responsibilities: Provide one-to-one assessments, either in-person, over the telephone or online Help people identify what is important to them, their interests, skills, life goals and any areas of support that need to be tackled such as housing, finance or health Assist people to identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, employment circumstances and unemployment, loneliness, isolation and caring responsibilities Based on the above, agree support plans with people and assist them to complete their actions Ongoing assessment and management of risks within an attitude of positive risk taking Identify barriers to people accessing services and help them to overcome these Work collaboratively with the partners in the Neighbourhood team including statutory mental health services Discuss referrals and feedback on outcomes from the support you have provided Build a good knowledge of statutory mental health services and help connect people to these Monitor and record outcomes of all those accessing the service With the wider team, gather and collate statistical and other information and data as required, reporting on activity and outcomes Promote and support tenants/participants to access PBHA's participation and co-production opportunities Adhere to lone-working procedure Participate in key meetings Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required Promote, develop and support PBHA's ethos, values and impact Provide cover for other managers and workers Person specification: Ability to work collaboratively as part of a team and build effective working relationships across departments Willingness to support the recruitment, selection, induction, and training of new employees and volunteers Commitment to participating in training and development activities, supervision sessions, performance reviews, and team meetings Knowledge of, and commitment to, ensuring compliance with all PBHA policies and procedures, including those relating to equality, diversity and inclusion, data protection, health and safety, financial controls, sustainability, recruitment, absence management, disciplinary processes, supervision, and performance management Ability to plan, prioritise, and organise workloads effectively with minimal day-to-day supervision Flexible approach with the ability to undertake other reasonable duties PBHA offers in return: 26 days annual leave plus Bank Holidays, rising to 30 days with service Company pension scheme with employer contributions up to 5% Eye care vouchers Cycle to work scheme Enhanced company sick pay Peter Bedford Housing Association is an Equal Opportunities employer who supports an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups. For more information about Peter Bedford Housing Association, please visit their website at
Contracts and Servicing Manager We are currently recruiting for a Contracts and Servicing Manager to manage the organisation's statutory and non-statutory servicing contracts, utility contracts, cleaning services and specialist property vendors, ensuring services are delivered safely, compliantly, efficiently and within budget. The postholder will oversee contract performance, procurement, servicing programmes, utilities management, compliance administration and cleaning operations across the property portfolio, supporting the Building Safety Manager in maintaining full statutory compliance and delivering continuous service improvement. The role will directly manage the Building Safety Coordinator and provide operational leadership for contract management, cleaning services, servicing programmes and compliance administration. About YMCA Thames Gateway Group Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health & wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary Of Job Profile Contract Type: Permanent/Full Time Working Pattern: 37.5 hours per week Monday-Friday 9:00am to 17:00pm with the requirement to work flexibly to meet the needs of the service including evenings/weekends on occasion The Job Description and Person Specification can be found here: 202606 YMCA TG Property Services Contracts and Servicing Manager Job Description (1).pdf Additional Information YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure & Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.
Sep 21, 2026
Full time
Contracts and Servicing Manager We are currently recruiting for a Contracts and Servicing Manager to manage the organisation's statutory and non-statutory servicing contracts, utility contracts, cleaning services and specialist property vendors, ensuring services are delivered safely, compliantly, efficiently and within budget. The postholder will oversee contract performance, procurement, servicing programmes, utilities management, compliance administration and cleaning operations across the property portfolio, supporting the Building Safety Manager in maintaining full statutory compliance and delivering continuous service improvement. The role will directly manage the Building Safety Coordinator and provide operational leadership for contract management, cleaning services, servicing programmes and compliance administration. About YMCA Thames Gateway Group Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health & wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary Of Job Profile Contract Type: Permanent/Full Time Working Pattern: 37.5 hours per week Monday-Friday 9:00am to 17:00pm with the requirement to work flexibly to meet the needs of the service including evenings/weekends on occasion The Job Description and Person Specification can be found here: 202606 YMCA TG Property Services Contracts and Servicing Manager Job Description (1).pdf Additional Information YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure & Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.
Make a real difference in vulnerable people's lives whilst building a rewarding career in housing and support. Transform this opportunity into your chance to empower clients towards independence every single day. What you'll be doing You'll work as part of a dedicated team, supporting clients daily to resolve problems and achieve positive outcomes. Your role combines meaningful support work with practical housing management. Key responsibilities: Act as keyworker to named clients, helping them live as independently as possible Assist clients to meet personalised support plans and access community services Carry out housing management activities including rent collection and tenancy management Conduct risk assessments and health and safety checks Report maintenance issues and ensure client safety About you You'll need passion and resilience to support and empower Transform clients to develop their independence and daily living skills. Essential skills: Ability to develop non-judgmental professional relationships with clients Strong time management skills, delivering outcomes and meeting deadlines Computer literacy (Excel, Word, Outlook and Internet) If you have relevant experience working with vulnerable people or transferable skills, we'd like to hear from you. Salary and benefits Salary: £11,351p.a. (£28,000 FTE) + benefits + on call allowances Location: Guildford Hours: Part time - 15 hours per week Our benefits include: 28 days annual leave per annum, plus bank holidays (pro rata for part time) An additional 1 day (pro rata) per annum wellbeing day A defined contribution pension scheme Training and development opportunities Interest-free staff loans Flexible working options The opportunity to buy or sell up to five days annual leave per holiday year Life assurance cover About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do. Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
Sep 21, 2026
Full time
Make a real difference in vulnerable people's lives whilst building a rewarding career in housing and support. Transform this opportunity into your chance to empower clients towards independence every single day. What you'll be doing You'll work as part of a dedicated team, supporting clients daily to resolve problems and achieve positive outcomes. Your role combines meaningful support work with practical housing management. Key responsibilities: Act as keyworker to named clients, helping them live as independently as possible Assist clients to meet personalised support plans and access community services Carry out housing management activities including rent collection and tenancy management Conduct risk assessments and health and safety checks Report maintenance issues and ensure client safety About you You'll need passion and resilience to support and empower Transform clients to develop their independence and daily living skills. Essential skills: Ability to develop non-judgmental professional relationships with clients Strong time management skills, delivering outcomes and meeting deadlines Computer literacy (Excel, Word, Outlook and Internet) If you have relevant experience working with vulnerable people or transferable skills, we'd like to hear from you. Salary and benefits Salary: £11,351p.a. (£28,000 FTE) + benefits + on call allowances Location: Guildford Hours: Part time - 15 hours per week Our benefits include: 28 days annual leave per annum, plus bank holidays (pro rata for part time) An additional 1 day (pro rata) per annum wellbeing day A defined contribution pension scheme Training and development opportunities Interest-free staff loans Flexible working options The opportunity to buy or sell up to five days annual leave per holiday year Life assurance cover About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do. Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
We are currently working with a client in Birmingham to recruit a Leaving Care Personal Advisor to support young people as they transition from care to independence. This is a rewarding role focused on empowering care leavers to achieve positive outcomes in education, employment, housing and wellbeing. Role Overview: As a Leaving Care Personal Advisor, you will work closely with young people aged 18-25 who are leaving or have left care. You will provide practical, emotional and professional support to help them develop independence skills and navigate adult life.You will act as a key point of contact, coordinating services and advocating on behalf of young people to ensure their needs are met. Key Duties Build positive and trusting relationships with care leavers Provide one-to-one support and guidance Assist with housing applications and accommodation issues Support with education, training and employment opportunities Help young people develop independent living skills Key Responsibilities Develop, review and monitor Pathway Plans Work in partnership with social workers and other agencies Advocate on behalf of young people to access services Promote wellbeing, resilience and positive outcomes Maintain accurate records and case notes Ensure work is in line with relevant legislation and policies Contract Length: 3-6 months with a view to extend to an ongoing contract. Pay Rate: 15.49 PAYE Working pattern - 37 hours per week, Hybrid working arrangements. Hit the apply button now and follow the steps below: Contact Leasha on (phone number removed) Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way. We also have a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group. T's & C's apply.
Sep 21, 2026
Seasonal
We are currently working with a client in Birmingham to recruit a Leaving Care Personal Advisor to support young people as they transition from care to independence. This is a rewarding role focused on empowering care leavers to achieve positive outcomes in education, employment, housing and wellbeing. Role Overview: As a Leaving Care Personal Advisor, you will work closely with young people aged 18-25 who are leaving or have left care. You will provide practical, emotional and professional support to help them develop independence skills and navigate adult life.You will act as a key point of contact, coordinating services and advocating on behalf of young people to ensure their needs are met. Key Duties Build positive and trusting relationships with care leavers Provide one-to-one support and guidance Assist with housing applications and accommodation issues Support with education, training and employment opportunities Help young people develop independent living skills Key Responsibilities Develop, review and monitor Pathway Plans Work in partnership with social workers and other agencies Advocate on behalf of young people to access services Promote wellbeing, resilience and positive outcomes Maintain accurate records and case notes Ensure work is in line with relevant legislation and policies Contract Length: 3-6 months with a view to extend to an ongoing contract. Pay Rate: 15.49 PAYE Working pattern - 37 hours per week, Hybrid working arrangements. Hit the apply button now and follow the steps below: Contact Leasha on (phone number removed) Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way. We also have a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group. T's & C's apply.
Indoamerican Refugee and Migrant Organisation (IRMO)
This is an exciting opportunity to lead IRMO's Advice service. As Advice Casework Manager you will oversee both immigration and welfare & housing casework, managing casework allocation and maintaining rigorous standards across all work. You will provide line management, support staff development and oversee monitoring and evaluation to create accurate reports for funders and senior management. You will also manage a personal caseload, in line with your previous experience. IRMO's Advice service provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre. As part of our Advice for All partnership, you will oversee the delivery of our Advice Workforce Development Programme, working in close collaboration with our partner organisations. This includes supporting the training and development of year-long cohorts of immigration and welfare & housing trainees, as well as strengthening the skills and practice of our existing advice workforce. To succeed in this role, you'll bring strong experience as a senior caseworker and line manager, with a track record of delivering high-quality advice against targets and communicating impact clearly. You'll be confident in managing people and priorities, with a leadership style that brings out the best in your team. You'll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
Sep 21, 2026
Full time
This is an exciting opportunity to lead IRMO's Advice service. As Advice Casework Manager you will oversee both immigration and welfare & housing casework, managing casework allocation and maintaining rigorous standards across all work. You will provide line management, support staff development and oversee monitoring and evaluation to create accurate reports for funders and senior management. You will also manage a personal caseload, in line with your previous experience. IRMO's Advice service provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre. As part of our Advice for All partnership, you will oversee the delivery of our Advice Workforce Development Programme, working in close collaboration with our partner organisations. This includes supporting the training and development of year-long cohorts of immigration and welfare & housing trainees, as well as strengthening the skills and practice of our existing advice workforce. To succeed in this role, you'll bring strong experience as a senior caseworker and line manager, with a track record of delivering high-quality advice against targets and communicating impact clearly. You'll be confident in managing people and priorities, with a leadership style that brings out the best in your team. You'll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
Dycom Industries, Inc.
Gloucester, Gloucestershire
Job Title: Housing Officer Job Location: Gloucester City Council Salary: £30,518- £32,597 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 11/10/2026 Job Requisition Number: 14858 This post is open to job share PAY AWARD PENDING AT 3.3% salary will increase to £31,525- £33,673 per annum/pro rata for part time. We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance. The council is committed to supporting on-going development through coaching mentoring as well a formal training and professional development About the role: Do you want to join a busy organisation and multifaceted housing services team dedicated to helping those in housing need. This is an exciting opportunity for someone who has experience of working in the housing sector, especially with the knowledge of homelessness, you will provide a comprehensive homelessness advice and prevention service, helping vulnerable households understand their housing options and access suitable accommodation. You will assess housing applications, determine statutory homelessness duties and work closely with partners to help households secure sustainable housing solutions. You will be the first point of contact for our customers and provide the initial advice and guidance on a range of housing related matters, provide a housing options service focusing on prevention for those presenting as homeless or threatened with homelessness, fulfilling the councils housing and immigration obligations; including where the council does not owe a full homeless duty, or where referrals to supported housing may be appropriate. Support those in time of crisis arranging safe placements into emergency accommodation or negotiate with landlords to help prevent homelessness. We are currently operating a hybrid model of office and remote working. What we need from you: You should be able to demonstrate an understanding and knowledge of the housing and homeless legislation and have the drive to provide a pro-active approach to housing and the prevention and relief of homelessness, but we welcome applications from candidates who can demonstrate the key transferable skills, experiences and behavioural attributes set out in the job profile to deliver the requirements of the role. You'll be confident in undertaking case work with vulnerable clients, working with partner agencies and providing clear advice and support to individuals with a range of needs. Experience of delivering good customer service, coping well under pressure and dealing with difficult situations. What is important is that you are enthusiastic, have an ability to show empathy, and passionate about improving outcomes for the customer. We offer a range of attractive benefits including: Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service and (30 days annual leave for roles G and above only) An option to purchase 10 days of additional leave per year. 2 days paid leave every year to participate in local volunteering activities. Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary Regular Training, career development and qualification opportunities. Supportive and positive working environment with regular, robust supervision. Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service. Enhanced family friendly leave and pay. Cycle to Work scheme (Salary Sacrifice -T&C apply). Car Scheme (Salary Sacrifice -T&C apply). Employee discount scheme. Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities Free Flu-jabs Access to employee led networks such as Black Worker's, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group. Additional Information To access the Job Profile, please follow the link below:- Housing Officer (Homelessness) Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucester City Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. Equality and Diversity We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process Further information on our commitment to Equality and Diversity can be found Here If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Sep 21, 2026
Full time
Job Title: Housing Officer Job Location: Gloucester City Council Salary: £30,518- £32,597 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 11/10/2026 Job Requisition Number: 14858 This post is open to job share PAY AWARD PENDING AT 3.3% salary will increase to £31,525- £33,673 per annum/pro rata for part time. We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance. The council is committed to supporting on-going development through coaching mentoring as well a formal training and professional development About the role: Do you want to join a busy organisation and multifaceted housing services team dedicated to helping those in housing need. This is an exciting opportunity for someone who has experience of working in the housing sector, especially with the knowledge of homelessness, you will provide a comprehensive homelessness advice and prevention service, helping vulnerable households understand their housing options and access suitable accommodation. You will assess housing applications, determine statutory homelessness duties and work closely with partners to help households secure sustainable housing solutions. You will be the first point of contact for our customers and provide the initial advice and guidance on a range of housing related matters, provide a housing options service focusing on prevention for those presenting as homeless or threatened with homelessness, fulfilling the councils housing and immigration obligations; including where the council does not owe a full homeless duty, or where referrals to supported housing may be appropriate. Support those in time of crisis arranging safe placements into emergency accommodation or negotiate with landlords to help prevent homelessness. We are currently operating a hybrid model of office and remote working. What we need from you: You should be able to demonstrate an understanding and knowledge of the housing and homeless legislation and have the drive to provide a pro-active approach to housing and the prevention and relief of homelessness, but we welcome applications from candidates who can demonstrate the key transferable skills, experiences and behavioural attributes set out in the job profile to deliver the requirements of the role. You'll be confident in undertaking case work with vulnerable clients, working with partner agencies and providing clear advice and support to individuals with a range of needs. Experience of delivering good customer service, coping well under pressure and dealing with difficult situations. What is important is that you are enthusiastic, have an ability to show empathy, and passionate about improving outcomes for the customer. We offer a range of attractive benefits including: Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service and (30 days annual leave for roles G and above only) An option to purchase 10 days of additional leave per year. 2 days paid leave every year to participate in local volunteering activities. Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary Regular Training, career development and qualification opportunities. Supportive and positive working environment with regular, robust supervision. Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service. Enhanced family friendly leave and pay. Cycle to Work scheme (Salary Sacrifice -T&C apply). Car Scheme (Salary Sacrifice -T&C apply). Employee discount scheme. Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities Free Flu-jabs Access to employee led networks such as Black Worker's, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group. Additional Information To access the Job Profile, please follow the link below:- Housing Officer (Homelessness) Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucester City Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. Equality and Diversity We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process Further information on our commitment to Equality and Diversity can be found Here If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Number of Vacancies:1Time Type:Full timeWorker Type:Fixed Term (Fixed Term)Proposed Interview Date:Monday, October 26, 2026Hours of Work:37Hiring Manager:Andrea TowseContact Number:Job Description Summary:This is a Full Time, Fixed Term position for two years due to grant funding.The Private Housing Environmental Health Team carry out actions to discharge the Council statutory duties under various pieces of legislation particularly the Housing Act 2004 and more recently the Renters Rights Act 2025.The post holder will be an integral part of the team, working with other Housing Enforcement /Licensing Officers, and Environmental Health Officer colleagues to improve housing standards within private rented accommodation in the city.The post holder is expected to work directly alongside colleagues to ensure the council is carrying out it's statutory duties in relation to poor housing conditions and noncompliance with statutory requirements. Some of these tasks will include dealing with poor housing conditions, organising works in default, carrying out inspections, investigating illegal eviction cases, and revisits, serving notices, attending and providing evidence at Residential Property tribunals, and serving civil penalties.If this is something of interest to you, we'd love to hear from you. For an informal discussion about the role, please contact Andrea Towse on or email AND PURPOSETo assist in the discharge of the councils statutory duties in relation to housing standards and Mandatory Licensing of Houses in Multiple Occupation. By regulating, monitoring, maintaining, improving and enforcing housing conditions throughout the city through the effective delivery of a customer focussed service in respect of housing standards to homeowners, empty properties, an accreditation scheme, private and public sector tenants, some of whom may be from vulnerable groups, landlords, internal and external agencies.To implement and develop the Council's programme for Licensing of Houses in Multiple Occupation and houses in the private sector. To work within a team of professional officers in the Private Housing (Environmental Health) team of Housing Services in discharging the City Council's strategy, in relation to the standard of private and public sector housing and empty properties, and to help to secure the regeneration of the City's private sector housing including development, review and operation of a landlord accreditation scheme.PRINCIPAL ACCOUNTABILITIES:1. To promote and safeguard the welfare of children, young people and/or vulnerable adults'.2. To undertake the day to day operational aspects of licensing private sector houses in multiple occupation and houses as required by Housing Act 2004 under the schemes currently operational (National Mandatory HMO licensing) and those being considered by Hull City Council, (Selective and Additional Licensing) including dealing with queries from landlords and tenants about standards, processing licensing applications and associated payments, determining licence conditions and the issuing of licences. To identify properties that require a licence but for which no licence application has been made by carrying out survey work, interrogation of various Council data bases, consulting landlords and other investigative procedures.3. To oversee the councils accreditation scheme. Dealing with queries, non-compliance with scheme, taking a leading role in the development and review of the scheme and production of scheme related documentation. To promote the scheme so it is recognised by tenants as a trusted brand. Producing newsletters and other promotional material using other media.4. To interpret the Housing Act 2004 and other existing legislation so as to determine, under supervision, appropriate courses of action when non-compliance with legislation or risks to public health, safety and welfare are identified. Actions will range from the provision of advice, guidance and written reports, and the service of legal notices to arranging remedial work, works in default, civil penalties, attending The First-tier Tribunal Property Chamber (Residential Property) and under taking prosecution.5. To proactively identify and when brought to the councils attention take action to bring empty properties back into use. Developing and reviewing the Councils empty property procedures ensure effective use of all of the legislation available. Assisting other departments with debt recovery by sharing ownership information when appropriate.6. To collect, prepare and collate evidence, thoroughly, professionally and in accordance with Police and Criminal Evidence Act 1984 (PACE) and departmental procedures and to act as an expert witness in Court in taking prosecutions on behalf of the Council and also obtaining warrants to gain entry. This is in relation to the illegal operation of unlicensed houses in multiple occupation and privately rented accommodation, the contravention of licensing conditions, contraventions of the Management of Houses in Multiple Occupation Regulations 2006 and failure to comply with other statutory notices served under the Housing Acts, Building Act 1984, Environmental Protection Act 1990 and the Public Health Acts.7. To undertake high level inspections of private housing where decisions are often subjective and to interpret new and existing legislation using professional judgement; to determine compliance with licence conditions and hazards using the Housing Health and Safety Rating System in Private Housing and appropriate courses of action when non-compliance with legislation or risks to public health are identified. Actions will range from the provision of advice, guidance and written reports, and the service of legal notices to arranging remedial work or work in default to ensure the health and safety of the public and fulfil the Council's statutory obligations. This work will often be with vulnerable tenants who may present in a distressed manner. Inspections of premises will require the use of safety, measuring and recording equipment which will have to be carried onto site. Identify the appropriate action to bring empty properties back into use. Whilst undertaking this work the post holder may come into contact with individuals whose behaviour is challenging.8. To persuade, educate and negotiate with property owners and property agents to influence them so as to carry out improvements and repairs to their properties and develop an attitudinal change in their professional management style in relationship to dealing with their tenants so as to raise the standard of accommodation and levels of management skills within the private rented sector. To utilise all of the legislative powers available to deal with poor housing conditions, including dealing with empty properties and preventing them from becoming a blight on neighbourhoods.9. To draw scale plans of houses and houses in multiple occupation, including the use of software packages (computer aided design) as necessary so as to assist in the determination of fire precautions and other remedial works required in such premises. To maintain and ensure correct up to date entries onto CIVICA APP date base and to ensure that entries by other members of staff are made correctly by monitoring the data base.NC4294.Enforcement and Licensing Officer.docxCompensation Grades:GRADES 8.Pay Ranges:£36,363.00 - £39,152.00Job Classifications:3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Essential 3B - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)Benefits of Working of Hull City Council:- A competitive salary- An excellent pension through the Local Government Pension Scheme (LGPS)- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period- Career development and learning experiences from a range of training courses and learning methods- Supportive and forward-thinking culture- Great career development opportunitiesPlease ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.Online searches, including social media, may be carried out as part of the recruitment process.
Sep 21, 2026
Full time
Number of Vacancies:1Time Type:Full timeWorker Type:Fixed Term (Fixed Term)Proposed Interview Date:Monday, October 26, 2026Hours of Work:37Hiring Manager:Andrea TowseContact Number:Job Description Summary:This is a Full Time, Fixed Term position for two years due to grant funding.The Private Housing Environmental Health Team carry out actions to discharge the Council statutory duties under various pieces of legislation particularly the Housing Act 2004 and more recently the Renters Rights Act 2025.The post holder will be an integral part of the team, working with other Housing Enforcement /Licensing Officers, and Environmental Health Officer colleagues to improve housing standards within private rented accommodation in the city.The post holder is expected to work directly alongside colleagues to ensure the council is carrying out it's statutory duties in relation to poor housing conditions and noncompliance with statutory requirements. Some of these tasks will include dealing with poor housing conditions, organising works in default, carrying out inspections, investigating illegal eviction cases, and revisits, serving notices, attending and providing evidence at Residential Property tribunals, and serving civil penalties.If this is something of interest to you, we'd love to hear from you. For an informal discussion about the role, please contact Andrea Towse on or email AND PURPOSETo assist in the discharge of the councils statutory duties in relation to housing standards and Mandatory Licensing of Houses in Multiple Occupation. By regulating, monitoring, maintaining, improving and enforcing housing conditions throughout the city through the effective delivery of a customer focussed service in respect of housing standards to homeowners, empty properties, an accreditation scheme, private and public sector tenants, some of whom may be from vulnerable groups, landlords, internal and external agencies.To implement and develop the Council's programme for Licensing of Houses in Multiple Occupation and houses in the private sector. To work within a team of professional officers in the Private Housing (Environmental Health) team of Housing Services in discharging the City Council's strategy, in relation to the standard of private and public sector housing and empty properties, and to help to secure the regeneration of the City's private sector housing including development, review and operation of a landlord accreditation scheme.PRINCIPAL ACCOUNTABILITIES:1. To promote and safeguard the welfare of children, young people and/or vulnerable adults'.2. To undertake the day to day operational aspects of licensing private sector houses in multiple occupation and houses as required by Housing Act 2004 under the schemes currently operational (National Mandatory HMO licensing) and those being considered by Hull City Council, (Selective and Additional Licensing) including dealing with queries from landlords and tenants about standards, processing licensing applications and associated payments, determining licence conditions and the issuing of licences. To identify properties that require a licence but for which no licence application has been made by carrying out survey work, interrogation of various Council data bases, consulting landlords and other investigative procedures.3. To oversee the councils accreditation scheme. Dealing with queries, non-compliance with scheme, taking a leading role in the development and review of the scheme and production of scheme related documentation. To promote the scheme so it is recognised by tenants as a trusted brand. Producing newsletters and other promotional material using other media.4. To interpret the Housing Act 2004 and other existing legislation so as to determine, under supervision, appropriate courses of action when non-compliance with legislation or risks to public health, safety and welfare are identified. Actions will range from the provision of advice, guidance and written reports, and the service of legal notices to arranging remedial work, works in default, civil penalties, attending The First-tier Tribunal Property Chamber (Residential Property) and under taking prosecution.5. To proactively identify and when brought to the councils attention take action to bring empty properties back into use. Developing and reviewing the Councils empty property procedures ensure effective use of all of the legislation available. Assisting other departments with debt recovery by sharing ownership information when appropriate.6. To collect, prepare and collate evidence, thoroughly, professionally and in accordance with Police and Criminal Evidence Act 1984 (PACE) and departmental procedures and to act as an expert witness in Court in taking prosecutions on behalf of the Council and also obtaining warrants to gain entry. This is in relation to the illegal operation of unlicensed houses in multiple occupation and privately rented accommodation, the contravention of licensing conditions, contraventions of the Management of Houses in Multiple Occupation Regulations 2006 and failure to comply with other statutory notices served under the Housing Acts, Building Act 1984, Environmental Protection Act 1990 and the Public Health Acts.7. To undertake high level inspections of private housing where decisions are often subjective and to interpret new and existing legislation using professional judgement; to determine compliance with licence conditions and hazards using the Housing Health and Safety Rating System in Private Housing and appropriate courses of action when non-compliance with legislation or risks to public health are identified. Actions will range from the provision of advice, guidance and written reports, and the service of legal notices to arranging remedial work or work in default to ensure the health and safety of the public and fulfil the Council's statutory obligations. This work will often be with vulnerable tenants who may present in a distressed manner. Inspections of premises will require the use of safety, measuring and recording equipment which will have to be carried onto site. Identify the appropriate action to bring empty properties back into use. Whilst undertaking this work the post holder may come into contact with individuals whose behaviour is challenging.8. To persuade, educate and negotiate with property owners and property agents to influence them so as to carry out improvements and repairs to their properties and develop an attitudinal change in their professional management style in relationship to dealing with their tenants so as to raise the standard of accommodation and levels of management skills within the private rented sector. To utilise all of the legislative powers available to deal with poor housing conditions, including dealing with empty properties and preventing them from becoming a blight on neighbourhoods.9. To draw scale plans of houses and houses in multiple occupation, including the use of software packages (computer aided design) as necessary so as to assist in the determination of fire precautions and other remedial works required in such premises. To maintain and ensure correct up to date entries onto CIVICA APP date base and to ensure that entries by other members of staff are made correctly by monitoring the data base.NC4294.Enforcement and Licensing Officer.docxCompensation Grades:GRADES 8.Pay Ranges:£36,363.00 - £39,152.00Job Classifications:3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Essential 3B - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)Benefits of Working of Hull City Council:- A competitive salary- An excellent pension through the Local Government Pension Scheme (LGPS)- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period- Career development and learning experiences from a range of training courses and learning methods- Supportive and forward-thinking culture- Great career development opportunitiesPlease ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.Online searches, including social media, may be carried out as part of the recruitment process.
Job Description Salary: £32,578 - £34,811 per annum Hours per week: 37 Temporary/Fixed term: Until March 2029 Interview date: Week Commencing Monday 14 September 2026 Join us as a Tenancy Sustainment Officer and make a difference in your community. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury, with opportunities to travel across the county. In this role, you'll provide vital support to our clients, empowering them to maintain their housing and avoid homelessness. From assisting with benefit applications to managing utilities and connecting them with essential services, you'll play a crucial role in navigating the challenges of the current cost-of-living crisis. Prioritising rent payments and offering budgeting assistance are key aspects of your responsibilities. Your work will contribute to our efforts to prevent homelessness by safeguarding existing tenancies and reassuring landlords of the support available to their tenants. This approach has proven successful in both retaining housing and exploring alternative options. We're seeking candidates with a proactive attitude, capable of effectively handling challenging clients resistant to change. Understanding the struggles faced by care experienced young people is essential, as you'll be supporting them in maintaining their accommodation. Empathy, resilience, and strong relationship-building skills are vital, along with knowledge of landlord-tenant law, welfare benefits, budgeting, and IT proficiency. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity. Contact details Sophie Noad, Tenancy Sustainment Team Manager, at . We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Statement of commitment to equality and inclusion Disability Confident Employer. Application process Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Sep 21, 2026
Full time
Job Description Salary: £32,578 - £34,811 per annum Hours per week: 37 Temporary/Fixed term: Until March 2029 Interview date: Week Commencing Monday 14 September 2026 Join us as a Tenancy Sustainment Officer and make a difference in your community. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury, with opportunities to travel across the county. In this role, you'll provide vital support to our clients, empowering them to maintain their housing and avoid homelessness. From assisting with benefit applications to managing utilities and connecting them with essential services, you'll play a crucial role in navigating the challenges of the current cost-of-living crisis. Prioritising rent payments and offering budgeting assistance are key aspects of your responsibilities. Your work will contribute to our efforts to prevent homelessness by safeguarding existing tenancies and reassuring landlords of the support available to their tenants. This approach has proven successful in both retaining housing and exploring alternative options. We're seeking candidates with a proactive attitude, capable of effectively handling challenging clients resistant to change. Understanding the struggles faced by care experienced young people is essential, as you'll be supporting them in maintaining their accommodation. Empathy, resilience, and strong relationship-building skills are vital, along with knowledge of landlord-tenant law, welfare benefits, budgeting, and IT proficiency. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity. Contact details Sophie Noad, Tenancy Sustainment Team Manager, at . We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Statement of commitment to equality and inclusion Disability Confident Employer. Application process Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
Job Title: Property Licensing Technical Assistant - Customer Support Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Hourly rate 22.77 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is launching new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing responsibilities. As part of this major programme, we are seeking a Licensing Technical Assistant - Customer Support to provide first-line advice and support to landlords, managing agents, residents and other stakeholders using the Council's property licensing service. This is an excellent opportunity for a customer-focused professional with experience in housing, licensing, regulatory services or local government to join a fast-paced team during a significant service mobilisation programme. Key Responsibilities You will: Respond to telephone, email and digital enquiries relating to property licensing schemes. Provide clear and accurate guidance on licensing requirements, application processes, documentation, fees and next steps. Support customers experiencing difficulties with applications or online licensing systems. Resolve enquiries at the first point of contact wherever possible. Review basic case and application information and provide progress updates. Escalate technical or statutory matters through the appropriate channels. Liaise with delivery partners and internal teams to resolve customer queries efficiently. Maintain accurate records of enquiries, outcomes and escalations. Contribute to improving customer guidance, FAQs and online information. Support landlord engagement and communications activities when required. Assist with administrative and technical licensing tasks during busy periods. About You We are looking for candidates who can demonstrate: Essential Skills and Experience Experience in customer service within housing, licensing, regulatory services, local government or a similar environment. Experience handling complex customer enquiries. Excellent written and verbal communication skills. The ability to explain technical information clearly and confidently. Strong problem-solving skills and a commitment to achieving first-contact resolution. Experience using case management, CRM or licensing systems. A professional and customer-focused approach. Confidence in dealing with challenging or dissatisfied customers. Knowledge of property licensing or the private rented sector. Previous local authority experience. Familiarity with housing or regulatory services. What We're Looking For Successful candidates will be able to: Work effectively in a fast-paced environment. Become operational quickly with minimal supervision. Collaborate with colleagues and external partners. Maintain accurate records and audit trails. Manage competing priorities and deadlines. Demonstrate sound judgement and attention to detail. Communicate effectively with a wide range of stakeholders. Work confidently with digital systems and technology. Working Arrangements This role operates on a hybrid working basis , with attendance at Council offices and other locations as required. Candidates should be available to start at short notice to support service mobilisation and early delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 21, 2026
Contractor
Job Title: Property Licensing Technical Assistant - Customer Support Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Hourly rate 22.77 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is launching new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing responsibilities. As part of this major programme, we are seeking a Licensing Technical Assistant - Customer Support to provide first-line advice and support to landlords, managing agents, residents and other stakeholders using the Council's property licensing service. This is an excellent opportunity for a customer-focused professional with experience in housing, licensing, regulatory services or local government to join a fast-paced team during a significant service mobilisation programme. Key Responsibilities You will: Respond to telephone, email and digital enquiries relating to property licensing schemes. Provide clear and accurate guidance on licensing requirements, application processes, documentation, fees and next steps. Support customers experiencing difficulties with applications or online licensing systems. Resolve enquiries at the first point of contact wherever possible. Review basic case and application information and provide progress updates. Escalate technical or statutory matters through the appropriate channels. Liaise with delivery partners and internal teams to resolve customer queries efficiently. Maintain accurate records of enquiries, outcomes and escalations. Contribute to improving customer guidance, FAQs and online information. Support landlord engagement and communications activities when required. Assist with administrative and technical licensing tasks during busy periods. About You We are looking for candidates who can demonstrate: Essential Skills and Experience Experience in customer service within housing, licensing, regulatory services, local government or a similar environment. Experience handling complex customer enquiries. Excellent written and verbal communication skills. The ability to explain technical information clearly and confidently. Strong problem-solving skills and a commitment to achieving first-contact resolution. Experience using case management, CRM or licensing systems. A professional and customer-focused approach. Confidence in dealing with challenging or dissatisfied customers. Knowledge of property licensing or the private rented sector. Previous local authority experience. Familiarity with housing or regulatory services. What We're Looking For Successful candidates will be able to: Work effectively in a fast-paced environment. Become operational quickly with minimal supervision. Collaborate with colleagues and external partners. Maintain accurate records and audit trails. Manage competing priorities and deadlines. Demonstrate sound judgement and attention to detail. Communicate effectively with a wide range of stakeholders. Work confidently with digital systems and technology. Working Arrangements This role operates on a hybrid working basis , with attendance at Council offices and other locations as required. Candidates should be available to start at short notice to support service mobilisation and early delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Learning Disability Rosedene, Woking Do you want a rewarding career where you can really make a difference? We are currently looking for SUPPORT WORKERS within a residential supported living setting in Woking who are motivated and committed to provide specialist support for adults with learning disabilities, challenging behaviour, downs syndrome, and autism. Do you have: Commitment to supporting vulnerable people to live their best lives and to support people with respect and dignity Good communicator and to be able to work well as part of a team Enthusiasm about supporting people to live a varied and happy life A positive and enthusiastic attitude Ability to both work under your own initiative but also as part of a team. If yes, join us at Ability Housing where you can be part of a friendly and inspiring team as a Support Worker. Vacancy details We have 2 full-time vacancies (40hrs a week) as well as a part-time role at Rosedene in Woking, Surrey, for a permanent position (role sharing may be considered). The successful candidates need to be able to be part of rolling rota, covering days, evenings, weekends, bank holidays and sleep-ins. Please be aware that there is a requirement to provide personal care to some of our customers. About the role Working as a Support Worker for adults with learning disabilities is a highly varied and rewarding job. Whether new to the role or an existing support worker our training package means we can have you up to speed with the standard of care we deliver. The purpose of the service is to support our customers to achieve the quality of life that most people would want for themselves. At our service we promote being an integral part of the local and wider community. We actively encourage and promote community participation, in doing so we raise the profile of the service and the value of diversity and integration. Achieving together is the foundation of our ethos and at the heart of everything we do. We provide an excellent standard of care and support, and so successful applicants will have compassion, patience, and a willingness to learn. Salary £26.507. hours per week (£12.71ph) Benefits you will receive with this role Support and Leadership Training and development opportunities Company healthcare scheme 30 days annual leave (included bank holidays) Contributory pension 0.55p per mile Sick Pay This post requires employment references and clearance by the Disclosure & Barring Service.
Sep 21, 2026
Full time
Learning Disability Rosedene, Woking Do you want a rewarding career where you can really make a difference? We are currently looking for SUPPORT WORKERS within a residential supported living setting in Woking who are motivated and committed to provide specialist support for adults with learning disabilities, challenging behaviour, downs syndrome, and autism. Do you have: Commitment to supporting vulnerable people to live their best lives and to support people with respect and dignity Good communicator and to be able to work well as part of a team Enthusiasm about supporting people to live a varied and happy life A positive and enthusiastic attitude Ability to both work under your own initiative but also as part of a team. If yes, join us at Ability Housing where you can be part of a friendly and inspiring team as a Support Worker. Vacancy details We have 2 full-time vacancies (40hrs a week) as well as a part-time role at Rosedene in Woking, Surrey, for a permanent position (role sharing may be considered). The successful candidates need to be able to be part of rolling rota, covering days, evenings, weekends, bank holidays and sleep-ins. Please be aware that there is a requirement to provide personal care to some of our customers. About the role Working as a Support Worker for adults with learning disabilities is a highly varied and rewarding job. Whether new to the role or an existing support worker our training package means we can have you up to speed with the standard of care we deliver. The purpose of the service is to support our customers to achieve the quality of life that most people would want for themselves. At our service we promote being an integral part of the local and wider community. We actively encourage and promote community participation, in doing so we raise the profile of the service and the value of diversity and integration. Achieving together is the foundation of our ethos and at the heart of everything we do. We provide an excellent standard of care and support, and so successful applicants will have compassion, patience, and a willingness to learn. Salary £26.507. hours per week (£12.71ph) Benefits you will receive with this role Support and Leadership Training and development opportunities Company healthcare scheme 30 days annual leave (included bank holidays) Contributory pension 0.55p per mile Sick Pay This post requires employment references and clearance by the Disclosure & Barring Service.
Senior Technical Officer (Home Safety & Renovation) Employer: Wirral Metropolitan Borough Council Location: Wirral, Mallory, 2 Alice Ker Square, Hybrid Working Contract: Permanent Working Pattern: Flexible Hours/Full Time Hours: 36 hours per week. Closing Date: 04/10/2026 at 23:59 Reference: R&P/26/344295 Wirral Council is a values-driven organisation where employees are empowered to and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK, the Council offers an inspiring place to live and work, with a strong commitment to supporting staff and delivering ambitious plans for the borough's future. Joining Wirral Council means becoming part of a dedicated, forward-thinking team that is truly valued and encouraged to thrive. Senior Technical Officer (Home Safety & Renovation) About the Role: An exciting opportunity has become available in the Council's Home Adaptations & Improvement Service within Housing Services. We are looking for a dynamic customer focused individual used to working at pace with a focus on delivery to high standards and the ability to work autonomously, as well as part of a team. You will play a key role in supporting the Home Safety & Renovation Team Leader in relation to delivery of the most appropriate Home Improvement and Minor Home Adaptations Services, which deliver grant/loan funded home improvements, adaptations, early intervention and prevention activity for vulnerable, disabled and elderly people. You will consider application requests for help with disrepair or adaptations whilst ensuring schemes are designed and delivered to the required standards, in accordance with relevant legislation, guidance and policies, in the shortest time. About the candidate: On a day-to-day basis you will also be required to draft, design and deliver complex schemes of work and act as the Service lead officer for technical queries and development in relation to Home Improvement & Minor Adaptations as well as construction practice, training & mentoring of Technical Officers. You will therefore have significant experience of repairs and adaptations in the home, including a sound knowledge of various construction methods, building regulations and CDM regulations, and be willing to undergo further training as required to ensure your skills and experience are regularly updated. The successful candidate will work in an inclusive and welcoming team in an exceptional working environment in based in Birkenhead. Interviews to take place on Tuesday 13 th October 2026. We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on or contact or . If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.
Sep 21, 2026
Full time
Senior Technical Officer (Home Safety & Renovation) Employer: Wirral Metropolitan Borough Council Location: Wirral, Mallory, 2 Alice Ker Square, Hybrid Working Contract: Permanent Working Pattern: Flexible Hours/Full Time Hours: 36 hours per week. Closing Date: 04/10/2026 at 23:59 Reference: R&P/26/344295 Wirral Council is a values-driven organisation where employees are empowered to and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK, the Council offers an inspiring place to live and work, with a strong commitment to supporting staff and delivering ambitious plans for the borough's future. Joining Wirral Council means becoming part of a dedicated, forward-thinking team that is truly valued and encouraged to thrive. Senior Technical Officer (Home Safety & Renovation) About the Role: An exciting opportunity has become available in the Council's Home Adaptations & Improvement Service within Housing Services. We are looking for a dynamic customer focused individual used to working at pace with a focus on delivery to high standards and the ability to work autonomously, as well as part of a team. You will play a key role in supporting the Home Safety & Renovation Team Leader in relation to delivery of the most appropriate Home Improvement and Minor Home Adaptations Services, which deliver grant/loan funded home improvements, adaptations, early intervention and prevention activity for vulnerable, disabled and elderly people. You will consider application requests for help with disrepair or adaptations whilst ensuring schemes are designed and delivered to the required standards, in accordance with relevant legislation, guidance and policies, in the shortest time. About the candidate: On a day-to-day basis you will also be required to draft, design and deliver complex schemes of work and act as the Service lead officer for technical queries and development in relation to Home Improvement & Minor Adaptations as well as construction practice, training & mentoring of Technical Officers. You will therefore have significant experience of repairs and adaptations in the home, including a sound knowledge of various construction methods, building regulations and CDM regulations, and be willing to undergo further training as required to ensure your skills and experience are regularly updated. The successful candidate will work in an inclusive and welcoming team in an exceptional working environment in based in Birkenhead. Interviews to take place on Tuesday 13 th October 2026. We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on or contact or . If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.
