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LB RICHMOND UPON THAMES AND LB WANDSWORTH
Employment Specialist - Trailblazer
LB RICHMOND UPON THAMES AND LB WANDSWORTH Twickenham, London
Employment Specialist - Trailblazer SO2 Fixed Team Full-time Community based - London Boroughs of Richmond and Wandsworth Objective of role A fantastic opportunity has risen in our Work Match Employment Delivery team to recruit a new team of Employment Specialists to deliver Trailblazer Life Reworked programme across the boroughs of Richmond and Wandsworth. This programme is targeted at supporting residents who are economically inactive towards pursuing their life goals and career aspirations. The new Trailblazer team will work alongside our Connect to Work team, sharing information and resources as there is an overlap with some client groups and referrers. You will manage a caseload of participants where you will deliver person-centred support, aligned with their life goals and career aspirations. You will also be working with referral partners to promote the benefits of employment and working with health practitioners to provide holistic support for your participants. You will be enthusiastic and passionate about helping people overcome their barriers in finding training opportunities, building confidence and find meaningful employment that betters their health and lives. The people you will be supporting will be 'economically inactive'. Your work will also include promoting diversity and inclusion in the workplace by directly engaging with employers. This is a community-based role where you are required to travel throughout the boroughs of Richmond and Wandsworth. Work Match are recruiting a new team to deliver The Trailblazer Life Reworked programme in it's second year of delivery. The programme gives residents the support, guidance, and opportunities required to progress towards employment. That's anything from learning new skills, boosting confidence and finding a job. Trailblazer is different because it brings skills and employment support together in one place.We work closely with local GPs, social prescribers, and community services to make sure residents can access the right support in Richmond and Wandsworth. About the role Caseload management - You will be managing a caseload of participants and providing personalised support to each individual. Performance and quality - You must be able to follow strict processes of service delivery and be familiar in working towards contractual targets and KPIs. Employer Engagement - You will be approaching employers directly to seek vacancies, promote equality and inclusion and discuss adjustments for your caseload of participants. Record keeping - This role requires excellent and detailed recording of casenotes, forms, plans and requires extensive use of our CRM and Microsoft apps. Referral partners - You will be working with referral partners in promoting our service and identifying individuals suitable for our service. Essential Qualifications, Skills and Experience Knowledge and experience of supporting others to achieve life goals and employment outcomes. Outstanding communication skills as you will be engaging with various client groups and businesses at all levels. Problem-solving skills, helping participants overcome their barriers. Proficiency of IT systems and experience of using Microsoft apps and CRM essential. If you are passionate about making a positive impact on the lives of vulnerable people, possess the required skills and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity. Closing Date: 15th March 2026 Shortlisting Date: 16th March 2026 Interview Date: 23rd March 2026 Test/Presentation: Short Powerpoint presentation. For an informal conversation about this role please contact David Man - Connect to Work - Strategic Lead via All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Mar 06, 2026
Full time
Employment Specialist - Trailblazer SO2 Fixed Team Full-time Community based - London Boroughs of Richmond and Wandsworth Objective of role A fantastic opportunity has risen in our Work Match Employment Delivery team to recruit a new team of Employment Specialists to deliver Trailblazer Life Reworked programme across the boroughs of Richmond and Wandsworth. This programme is targeted at supporting residents who are economically inactive towards pursuing their life goals and career aspirations. The new Trailblazer team will work alongside our Connect to Work team, sharing information and resources as there is an overlap with some client groups and referrers. You will manage a caseload of participants where you will deliver person-centred support, aligned with their life goals and career aspirations. You will also be working with referral partners to promote the benefits of employment and working with health practitioners to provide holistic support for your participants. You will be enthusiastic and passionate about helping people overcome their barriers in finding training opportunities, building confidence and find meaningful employment that betters their health and lives. The people you will be supporting will be 'economically inactive'. Your work will also include promoting diversity and inclusion in the workplace by directly engaging with employers. This is a community-based role where you are required to travel throughout the boroughs of Richmond and Wandsworth. Work Match are recruiting a new team to deliver The Trailblazer Life Reworked programme in it's second year of delivery. The programme gives residents the support, guidance, and opportunities required to progress towards employment. That's anything from learning new skills, boosting confidence and finding a job. Trailblazer is different because it brings skills and employment support together in one place.We work closely with local GPs, social prescribers, and community services to make sure residents can access the right support in Richmond and Wandsworth. About the role Caseload management - You will be managing a caseload of participants and providing personalised support to each individual. Performance and quality - You must be able to follow strict processes of service delivery and be familiar in working towards contractual targets and KPIs. Employer Engagement - You will be approaching employers directly to seek vacancies, promote equality and inclusion and discuss adjustments for your caseload of participants. Record keeping - This role requires excellent and detailed recording of casenotes, forms, plans and requires extensive use of our CRM and Microsoft apps. Referral partners - You will be working with referral partners in promoting our service and identifying individuals suitable for our service. Essential Qualifications, Skills and Experience Knowledge and experience of supporting others to achieve life goals and employment outcomes. Outstanding communication skills as you will be engaging with various client groups and businesses at all levels. Problem-solving skills, helping participants overcome their barriers. Proficiency of IT systems and experience of using Microsoft apps and CRM essential. If you are passionate about making a positive impact on the lives of vulnerable people, possess the required skills and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity. Closing Date: 15th March 2026 Shortlisting Date: 16th March 2026 Interview Date: 23rd March 2026 Test/Presentation: Short Powerpoint presentation. For an informal conversation about this role please contact David Man - Connect to Work - Strategic Lead via All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
The-Aurora-Group
Part Time Learning Support Practitioner 32 hours
The-Aurora-Group Minehead, Somerset
Overview and Responsibilities Part Time (32 hour) learning Support Practitioner - Aurora Foxes Location: Minehead, Somerset Salary: £19,813.62 - £21,599.47 (£12.87 - £14.03 p/h) - depending on expereince and qualifications Hours : 32 Hours per week - Term time plus additional days and training (42 weeks per year) Additional Information: Shift work is required, including weekends and sleep-ins. Sleep-in shifts are paid at a flat rate of £65, in addition to your annual salary. Welcome to Aurora Foxes Aurora Foxes is a specialist college and training hotel for young people with learning disabilities, located in the welcoming seaside town of Minehead. Foxes is a truly unique and inspiring place. We are passionate about transforming lives by equipping our students with the skills, knowledge, and confidence to shape their own futures. Our mission is to prepare young adults to be work-ready and life-ready, with a particular focus on the hospitality sector. About the Role As a Learning Support Practitioner (LSP) , you will support students across our residential houses, Foxes Hotel, and classroom settings. Your role is central to helping students achieve independence and sustainable employment in hospitality. You will be required to work a variety of shifts, including: 7:00am - 3:00pm 2:00pm - 10:00pm 10:00am - 6:00pmShifts operate on a two-week rota, including alternate weekends. Key Responsibilities Maintain high expectations for all students, encouraging them to reach their full potential. Support students in their learning under the guidance of House Managers and Tutors. Assist in managing student behaviour professionally and seek guidance when necessary. Collaborate effectively with session tutors to foster a positive and proactive learning environment. Promote the development of wider life skills such as cleaning, cooking, personal hygiene, laundry, communication, self-advocacy, presentation skills, and teamwork. Provide 1:1 support as directed, monitoring students' personal development and independence. Please see the link below for our full job description: Foxes LSP Job Description - Updated 25.09.25.docx Skills and Qualifications Successful candidate qualities: Experience in a similar role is desirable; however, full training will be provided. Background in care or education is advantageous. Willingness to work on a rota, including alternate weekends. Understanding of working with individuals with disabilities is desirable. Level 2 qualifications in English and Maths is desirable. Level 3 qualification in education or care is desirable. Full UK driving licence is desirable. Benefits and Additional Information ? What's on Offer at Aurora? We believe in supporting you as much as we support the children and young people in our care. Here's a snapshot of the fantastic benefits waiting for you: Grow with Us - Training & Development Learning never stops at Aurora! We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals. Save Money on Everyday Essentials With the rising cost of living, our Perkbox app helps you stretch your money further: Discounts on groceries, phone plans, internet, dining out, gym memberships & more Access to our Cycle to Work and Car Scheme Competitive Pay & Reward We regularly benchmark our pay and benefits to stay ahead of the curve. You'll enjoy: Enhanced Annual Leave Company Sick Pay Enhanced Pension Life Assurance 24/7 GP Access - For You & Your Household Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household. UK Health Cash Plan Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too! Employee Assistance Programme Your wellbeing matters. Get confidential support on a wide range of issues, including: Freephone counselling (available 24/7) Online tools and resources ? Refer a Friend - Earn £1,000! Know someone who'd be a great fit? Refer them and get rewarded!( Terms apply) How to apply? For candidates that haven't worked in this sector before please be aware that for regulatory reasons the application process is far more detailed and thorough compared to other sectors. Please complete the online application form in full, including all employment and education details, and provide a personal statement that makes us keen to speak to you. If you need any assistance or would like any more information, please contact Adele in the Aurora Group Recruitment T
Mar 06, 2026
Full time
Overview and Responsibilities Part Time (32 hour) learning Support Practitioner - Aurora Foxes Location: Minehead, Somerset Salary: £19,813.62 - £21,599.47 (£12.87 - £14.03 p/h) - depending on expereince and qualifications Hours : 32 Hours per week - Term time plus additional days and training (42 weeks per year) Additional Information: Shift work is required, including weekends and sleep-ins. Sleep-in shifts are paid at a flat rate of £65, in addition to your annual salary. Welcome to Aurora Foxes Aurora Foxes is a specialist college and training hotel for young people with learning disabilities, located in the welcoming seaside town of Minehead. Foxes is a truly unique and inspiring place. We are passionate about transforming lives by equipping our students with the skills, knowledge, and confidence to shape their own futures. Our mission is to prepare young adults to be work-ready and life-ready, with a particular focus on the hospitality sector. About the Role As a Learning Support Practitioner (LSP) , you will support students across our residential houses, Foxes Hotel, and classroom settings. Your role is central to helping students achieve independence and sustainable employment in hospitality. You will be required to work a variety of shifts, including: 7:00am - 3:00pm 2:00pm - 10:00pm 10:00am - 6:00pmShifts operate on a two-week rota, including alternate weekends. Key Responsibilities Maintain high expectations for all students, encouraging them to reach their full potential. Support students in their learning under the guidance of House Managers and Tutors. Assist in managing student behaviour professionally and seek guidance when necessary. Collaborate effectively with session tutors to foster a positive and proactive learning environment. Promote the development of wider life skills such as cleaning, cooking, personal hygiene, laundry, communication, self-advocacy, presentation skills, and teamwork. Provide 1:1 support as directed, monitoring students' personal development and independence. Please see the link below for our full job description: Foxes LSP Job Description - Updated 25.09.25.docx Skills and Qualifications Successful candidate qualities: Experience in a similar role is desirable; however, full training will be provided. Background in care or education is advantageous. Willingness to work on a rota, including alternate weekends. Understanding of working with individuals with disabilities is desirable. Level 2 qualifications in English and Maths is desirable. Level 3 qualification in education or care is desirable. Full UK driving licence is desirable. Benefits and Additional Information ? What's on Offer at Aurora? We believe in supporting you as much as we support the children and young people in our care. Here's a snapshot of the fantastic benefits waiting for you: Grow with Us - Training & Development Learning never stops at Aurora! We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals. Save Money on Everyday Essentials With the rising cost of living, our Perkbox app helps you stretch your money further: Discounts on groceries, phone plans, internet, dining out, gym memberships & more Access to our Cycle to Work and Car Scheme Competitive Pay & Reward We regularly benchmark our pay and benefits to stay ahead of the curve. You'll enjoy: Enhanced Annual Leave Company Sick Pay Enhanced Pension Life Assurance 24/7 GP Access - For You & Your Household Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household. UK Health Cash Plan Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too! Employee Assistance Programme Your wellbeing matters. Get confidential support on a wide range of issues, including: Freephone counselling (available 24/7) Online tools and resources ? Refer a Friend - Earn £1,000! Know someone who'd be a great fit? Refer them and get rewarded!( Terms apply) How to apply? For candidates that haven't worked in this sector before please be aware that for regulatory reasons the application process is far more detailed and thorough compared to other sectors. Please complete the online application form in full, including all employment and education details, and provide a personal statement that makes us keen to speak to you. If you need any assistance or would like any more information, please contact Adele in the Aurora Group Recruitment T
Supported Living Manager
Trades Workforce Solutions Romford, Essex
Supported Living Manager - East & North East London - £41,000 You will lead and shape multiple supported living services for adults with learning disabilities across the Essex area. This is a hands on management role where you'll set the standard on quality, strengthen service performance, and provide clear leadership across teams. Before You Apply This role requires a Level 5 qualification in Health and Social Care. You must have recent management experience within supported living for adults with learning disabilities. A full UK driving licence and access to a car are essential. Salary: £41,000 per annum Full time, 37.5 hours per week Permanent contract Why This Role Is Worth Considering Clear regional remit with defined services and reporting structure Autonomy to manage service performance and standards across sites Competitive annual leave, increasing with length of service Structured training and ongoing professional development Pension scheme, life assurance and occupational sick pay Health and wellbeing support programme What You'll Need Level 5 Diploma in Leadership for Health and Social Care (or equivalent) Proven management experience within supported living services Experience supporting adults with learning disabilities Strong working knowledge of CQC requirements and safeguarding procedures Full UK driving licence and access to a car What You'll Do Oversee day to day operational management of supported living services Monitor compliance with CQC standards and internal quality frameworks Lead, supervise and performance manage service managers and support staff Manage budgets, staffing levels and rota oversight Investigate incidents, complaints and safeguarding concerns Liaise with local authorities, families and external professionals What Happens After You Apply Applications will be reviewed against the essential criteria. Shortlisted candidates will be contacted for an initial interview. Reference: WILL214055/DB Location: Kingsley Homecare - Weymouth (NEED TO CONFIRM POSTCODE)
Mar 06, 2026
Full time
Supported Living Manager - East & North East London - £41,000 You will lead and shape multiple supported living services for adults with learning disabilities across the Essex area. This is a hands on management role where you'll set the standard on quality, strengthen service performance, and provide clear leadership across teams. Before You Apply This role requires a Level 5 qualification in Health and Social Care. You must have recent management experience within supported living for adults with learning disabilities. A full UK driving licence and access to a car are essential. Salary: £41,000 per annum Full time, 37.5 hours per week Permanent contract Why This Role Is Worth Considering Clear regional remit with defined services and reporting structure Autonomy to manage service performance and standards across sites Competitive annual leave, increasing with length of service Structured training and ongoing professional development Pension scheme, life assurance and occupational sick pay Health and wellbeing support programme What You'll Need Level 5 Diploma in Leadership for Health and Social Care (or equivalent) Proven management experience within supported living services Experience supporting adults with learning disabilities Strong working knowledge of CQC requirements and safeguarding procedures Full UK driving licence and access to a car What You'll Do Oversee day to day operational management of supported living services Monitor compliance with CQC standards and internal quality frameworks Lead, supervise and performance manage service managers and support staff Manage budgets, staffing levels and rota oversight Investigate incidents, complaints and safeguarding concerns Liaise with local authorities, families and external professionals What Happens After You Apply Applications will be reviewed against the essential criteria. Shortlisted candidates will be contacted for an initial interview. Reference: WILL214055/DB Location: Kingsley Homecare - Weymouth (NEED TO CONFIRM POSTCODE)
Ashford Borough Council
Housing Complaints and Resolution Manager
Ashford Borough Council Ashford, Kent
As part of our commitment to delivering excellent, fair and transparent services for our residents we are creating a new Housing Complaints & Resolutions Team and are seeking an exceptional leader to take on the pivotal role of Manager for this new team. This team's purpose is to drive excellence in how we respond to, learn from, and ultimately reduce complaints across our housing services. This is a strategic, high impact position at the heart of our commitment to delivering outstanding customer experience. You will lead a high performing team of Complaints & Resolution Officers, set the direction for our complaints function, and ensure we not only meet but exceed the expectations set by the Housing Ombudsman's Complaint Handling Code, the Local Government & Social Care Ombudsman, and sector best practice. If you are passionate about service improvement, confident in navigating complex and high risk cases, and motivated by the opportunity to influence change across an entire department, this role offers a unique platform to make a meaningful difference for our residents. You will be responsible for leading the delivery and implementation of the department's complaints policy, ensuring full compliance with regulatory requirements and organisational values, along with: Acting as the senior authority for complex, high risk, Stage 2, and Ombudsman referred complaints. Overseeing the allocation, workflow, and quality of complaints across the team, ensuring high standards and effective capacity management. Working closely with the Housing Performance & Improvement Manager to champion a culture of continuous improvement, using data, root cause analysis, and learning to drive transformational change. Leading cross departmental initiatives to address recurring issues, enhance service delivery, and embed best practice in complaints handling. Developing and implementing policies, procedures, and training programmes that raise standards across the Housing service. Producing high quality performance reports for senior leaders, Cabinet, and key stakeholders, ensuring accurate data management and insight driven recommendations. Identifying trends and emerging issues in complaint data and translating insights into actionable service improvement plans. It is essential that you are already a proven experienced leader with a deep understanding of complaints management and a passion for driving service excellence. You will bring strategic insight, emotional intelligence, and the confidence to influence at all levels. You will have significant experience in complaints management, ideally within social housing, along with having Strong analytical skills, with experience identifying trends and driving service improvements. Ability to present complex information clearly and to influence and negotiate with senior stakeholders and customers. High level of professionalism, discretion, and integrity when handling sensitive information. If you're ready to lead a function that drives meaningful change, strengthens resident trust, and shapes the future of our housing services, we would be delighted to receive your application. Join us and help deliver a housing service that listens, learns, and continually improves for our residents. For an informal discussion about the role please contact Danny Regan, Housing Performance & Improvement Manager, on View a Job Description When Applyiing please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community
Mar 06, 2026
Full time
As part of our commitment to delivering excellent, fair and transparent services for our residents we are creating a new Housing Complaints & Resolutions Team and are seeking an exceptional leader to take on the pivotal role of Manager for this new team. This team's purpose is to drive excellence in how we respond to, learn from, and ultimately reduce complaints across our housing services. This is a strategic, high impact position at the heart of our commitment to delivering outstanding customer experience. You will lead a high performing team of Complaints & Resolution Officers, set the direction for our complaints function, and ensure we not only meet but exceed the expectations set by the Housing Ombudsman's Complaint Handling Code, the Local Government & Social Care Ombudsman, and sector best practice. If you are passionate about service improvement, confident in navigating complex and high risk cases, and motivated by the opportunity to influence change across an entire department, this role offers a unique platform to make a meaningful difference for our residents. You will be responsible for leading the delivery and implementation of the department's complaints policy, ensuring full compliance with regulatory requirements and organisational values, along with: Acting as the senior authority for complex, high risk, Stage 2, and Ombudsman referred complaints. Overseeing the allocation, workflow, and quality of complaints across the team, ensuring high standards and effective capacity management. Working closely with the Housing Performance & Improvement Manager to champion a culture of continuous improvement, using data, root cause analysis, and learning to drive transformational change. Leading cross departmental initiatives to address recurring issues, enhance service delivery, and embed best practice in complaints handling. Developing and implementing policies, procedures, and training programmes that raise standards across the Housing service. Producing high quality performance reports for senior leaders, Cabinet, and key stakeholders, ensuring accurate data management and insight driven recommendations. Identifying trends and emerging issues in complaint data and translating insights into actionable service improvement plans. It is essential that you are already a proven experienced leader with a deep understanding of complaints management and a passion for driving service excellence. You will bring strategic insight, emotional intelligence, and the confidence to influence at all levels. You will have significant experience in complaints management, ideally within social housing, along with having Strong analytical skills, with experience identifying trends and driving service improvements. Ability to present complex information clearly and to influence and negotiate with senior stakeholders and customers. High level of professionalism, discretion, and integrity when handling sensitive information. If you're ready to lead a function that drives meaningful change, strengthens resident trust, and shapes the future of our housing services, we would be delighted to receive your application. Join us and help deliver a housing service that listens, learns, and continually improves for our residents. For an informal discussion about the role please contact Danny Regan, Housing Performance & Improvement Manager, on View a Job Description When Applyiing please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community
FutureDotNow
Strategic Project Delivery Manager
FutureDotNow
This is a senior, hands-on delivery role at the heart of our ambition. We are looking for someone who is results-oriented, able to think strategically, and translate ideas at pace into high-quality, impactful delivery. You will turn strategy into action, coordinate complex activity across partners, and ensure programmes deliver tangible outcomes. Strategic Project Delivery Manager Salary: c. £55,000 Contract: 12-month fixed term Hours: 36.5 hours per week (part-time considered) Location: Remote (UK-based), with occasional travel (mainly London) Reports to : COO Right to work in the UK required About FutureDotNow FutureDotNow is a charity uniting business to close the UK workforce s essential digital skills gap. We are the leading authority on workforce essential digital skills, with over 230 organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale. FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use. Why this role matters FutureDotNow is entering a new phase of growth and delivery. Our priorities are to engage more businesses and provide practical tools and solutions that help organisations take action on workforce digital skills. This is a senior, hands-on delivery role at the heart of that ambition. We are looking for someone who is results-oriented, able to think strategically, and translate ideas at pace into high-quality, impactful delivery. You will turn strategy into action, coordinate complex activity across partners, and ensure programmes deliver tangible outcomes. You will work across a cross-sector delivery community including organisations such as the NHS, Accenture, Salesforce, Amey and Gateway Qualifications. With around 50 external contributors involved in each Sprint, clarity, pace and strong delivery discipline are essential. For the right prson, this is a defining opportunity to strengthen FutureDotNow s delivery capability and accelerate progress towards closing the UK s workforce digital skills gap. What you will do Lead delivery across our Sprint programme and delivery community FutureDotNow runs three 10-week Sprints each year. You will lead end-to-end delivery of the Sprint programme, ensuring activity is well structured, well-coordinated and delivers real outcomes. You will: Plan and deliver Sprints end to end, including kick-offs, check-ins and in-person workshops developing agendas, content and facilitation materials Coordinate the setting of sprint and year-end goals, milestones and priorities aligned to FutureDotNow s strategy Track actions, risks and interdependencies across sprint teams, maintaining momentum and resolving blockers Grow and energise the delivery community, fostering collaboration and accountability Produce core delivery outputs such as plans, dashboards, reports and briefings Update the Membership Growth and Marketing Manager on new insights, tools and solutions being created through the Sprint programme, which may form part of the FutureDotNow member offer Lead delivery of our sector strategy to engage more businesses and drive action Working with Marsh (our sector strategy sponsor) and sector leads, you will help turn engagement strategies into practical action across sectors. You will: Support the onboarding, development and coordination of sector leads and the delivery of clear action plans Drive delivery against agreed sector plans and milestones Track progress against growth and engagement measures, including Charter signatories and membership Ensure sector activity connects into FutureDotNow s wider programme, so learning is shared and amplified Lead delivery of the Workforce Digital Skills Summit You will play a central role in delivering FutureDotNow s flagship annual event, bringing together around 200 senior leaders from business, government and civil society. You will: Lead development and delivery of the Summit programme and content Work with the CEO to shape the agenda and speaker line-up Brief and support speakers, facilitators and contributors Oversee on-the-day delivery, ensuring a high-quality participant experience Ensure strong post-event outputs that extend impact beyond the event Content development and commissioning Where workstreams are led by FutureDotNow (rather than partners), you will play a key role in content creation. Working closely with the COO, you will be involved in developing core content for deliverables, which may involve analysing data from partners, producing reports, or creating tools/resources. You will: Draft, shape or edit content, such as guidance, tools, playbooks and insights, using templates, existing material or raw inputs from partners Commission and manage suppliers where specialist expertise is needed Lead and coordinate delivery through a clear milestone plan, ensuring alignment of output delivery with events and campaigning activity Maintain high standards of quality, consistency, evidence and accessibility ensuring all content meets FutureDotNow s brand and tone. Design and run pilot activity to test and refine tools before wider rollout Skills, experience and attributes Essential Proven experience delivering complex projects in multi-stakeholder or cross-sector environments Strong end-to-end project delivery skills, including planning, risk management and reporting Excellent written communication, with the ability to turn complexity into clear, practical outputs Experience designing and coordinating workshops, events or programmes Confidence working with senior external stakeholders and partners Ability to manage multiple workstreams and priorities Comfortable working in a small, fast-paced organisation with evolving priorities Strong digital capability and confidence using collaboration and CRM tools Desirable Understanding of the digital skills landscape or related policy areas Experience of coalition, membership or not-for-profit environments Familiarity with employer engagement, sector bodies or government Values and mindset Purpose-driven, collaborative and action-centred Strongly results-oriented, with the ability to translate strategy into high-quality delivery at pace Comfortable taking ownership and solving problems independently Values clarity, structure and high-quality delivery Motivated by FutureDotNow s mission and improving outcomes for working-age adults Application Process Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills. Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience. Stage 2: Shortlisted candidates will be invited to a short initial interview. Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role. Stage 4: A final shortlist will be invited to a final interview. We aim to keep the process clear, fair and respectful of candidates time. To apply: Please send the below information Your CV , and Short supporting statement (max 500 words) covering: Why you are interested in the role A brief example of delivering a complex project or programme across multiple stakeholders Experience producing or shaping content (not just managing it) for example analysing data producing reports, or creating tools/resources The closing date for applications is 27 March 2026. We are keen to fill the role as soon as possible, so applications will be reviewed as they are received and shortlisted candidates may be contacted before the closing date. We reserve the right to close the vacancy early if a suitable candidate is identified.
Mar 06, 2026
Full time
This is a senior, hands-on delivery role at the heart of our ambition. We are looking for someone who is results-oriented, able to think strategically, and translate ideas at pace into high-quality, impactful delivery. You will turn strategy into action, coordinate complex activity across partners, and ensure programmes deliver tangible outcomes. Strategic Project Delivery Manager Salary: c. £55,000 Contract: 12-month fixed term Hours: 36.5 hours per week (part-time considered) Location: Remote (UK-based), with occasional travel (mainly London) Reports to : COO Right to work in the UK required About FutureDotNow FutureDotNow is a charity uniting business to close the UK workforce s essential digital skills gap. We are the leading authority on workforce essential digital skills, with over 230 organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale. FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use. Why this role matters FutureDotNow is entering a new phase of growth and delivery. Our priorities are to engage more businesses and provide practical tools and solutions that help organisations take action on workforce digital skills. This is a senior, hands-on delivery role at the heart of that ambition. We are looking for someone who is results-oriented, able to think strategically, and translate ideas at pace into high-quality, impactful delivery. You will turn strategy into action, coordinate complex activity across partners, and ensure programmes deliver tangible outcomes. You will work across a cross-sector delivery community including organisations such as the NHS, Accenture, Salesforce, Amey and Gateway Qualifications. With around 50 external contributors involved in each Sprint, clarity, pace and strong delivery discipline are essential. For the right prson, this is a defining opportunity to strengthen FutureDotNow s delivery capability and accelerate progress towards closing the UK s workforce digital skills gap. What you will do Lead delivery across our Sprint programme and delivery community FutureDotNow runs three 10-week Sprints each year. You will lead end-to-end delivery of the Sprint programme, ensuring activity is well structured, well-coordinated and delivers real outcomes. You will: Plan and deliver Sprints end to end, including kick-offs, check-ins and in-person workshops developing agendas, content and facilitation materials Coordinate the setting of sprint and year-end goals, milestones and priorities aligned to FutureDotNow s strategy Track actions, risks and interdependencies across sprint teams, maintaining momentum and resolving blockers Grow and energise the delivery community, fostering collaboration and accountability Produce core delivery outputs such as plans, dashboards, reports and briefings Update the Membership Growth and Marketing Manager on new insights, tools and solutions being created through the Sprint programme, which may form part of the FutureDotNow member offer Lead delivery of our sector strategy to engage more businesses and drive action Working with Marsh (our sector strategy sponsor) and sector leads, you will help turn engagement strategies into practical action across sectors. You will: Support the onboarding, development and coordination of sector leads and the delivery of clear action plans Drive delivery against agreed sector plans and milestones Track progress against growth and engagement measures, including Charter signatories and membership Ensure sector activity connects into FutureDotNow s wider programme, so learning is shared and amplified Lead delivery of the Workforce Digital Skills Summit You will play a central role in delivering FutureDotNow s flagship annual event, bringing together around 200 senior leaders from business, government and civil society. You will: Lead development and delivery of the Summit programme and content Work with the CEO to shape the agenda and speaker line-up Brief and support speakers, facilitators and contributors Oversee on-the-day delivery, ensuring a high-quality participant experience Ensure strong post-event outputs that extend impact beyond the event Content development and commissioning Where workstreams are led by FutureDotNow (rather than partners), you will play a key role in content creation. Working closely with the COO, you will be involved in developing core content for deliverables, which may involve analysing data from partners, producing reports, or creating tools/resources. You will: Draft, shape or edit content, such as guidance, tools, playbooks and insights, using templates, existing material or raw inputs from partners Commission and manage suppliers where specialist expertise is needed Lead and coordinate delivery through a clear milestone plan, ensuring alignment of output delivery with events and campaigning activity Maintain high standards of quality, consistency, evidence and accessibility ensuring all content meets FutureDotNow s brand and tone. Design and run pilot activity to test and refine tools before wider rollout Skills, experience and attributes Essential Proven experience delivering complex projects in multi-stakeholder or cross-sector environments Strong end-to-end project delivery skills, including planning, risk management and reporting Excellent written communication, with the ability to turn complexity into clear, practical outputs Experience designing and coordinating workshops, events or programmes Confidence working with senior external stakeholders and partners Ability to manage multiple workstreams and priorities Comfortable working in a small, fast-paced organisation with evolving priorities Strong digital capability and confidence using collaboration and CRM tools Desirable Understanding of the digital skills landscape or related policy areas Experience of coalition, membership or not-for-profit environments Familiarity with employer engagement, sector bodies or government Values and mindset Purpose-driven, collaborative and action-centred Strongly results-oriented, with the ability to translate strategy into high-quality delivery at pace Comfortable taking ownership and solving problems independently Values clarity, structure and high-quality delivery Motivated by FutureDotNow s mission and improving outcomes for working-age adults Application Process Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills. Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience. Stage 2: Shortlisted candidates will be invited to a short initial interview. Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role. Stage 4: A final shortlist will be invited to a final interview. We aim to keep the process clear, fair and respectful of candidates time. To apply: Please send the below information Your CV , and Short supporting statement (max 500 words) covering: Why you are interested in the role A brief example of delivering a complex project or programme across multiple stakeholders Experience producing or shaping content (not just managing it) for example analysing data producing reports, or creating tools/resources The closing date for applications is 27 March 2026. We are keen to fill the role as soon as possible, so applications will be reviewed as they are received and shortlisted candidates may be contacted before the closing date. We reserve the right to close the vacancy early if a suitable candidate is identified.
Business Manager Warwickshire Adult Safeguarding Board
We Manage Jobs(WMJobs)
We are looking for an exceptional individual to support Warwickshire's Adult Safeguarding Board. We have a highly effective partnership, with an open and collaborative culture that is committed to keeping adults with care and support needs safe. You will need excellent knowledge of adult safeguarding to provide advice and leadership to the board and its partners. You must be able to build and sustain effective partnership working to continuously improve safeguarding across our organisations and communities. You will work closely with our Independent Chair and all of our partners including people with lived experience. You will lead and manage the Business Unit: a small and well established team which supports and co ordinates the work of the board. You can make a real difference to the people we support and it is an opportunity to work alongside our current, very experienced Business Manager, making it an excellent development opportunity for anyone looking to build their career. Warwickshire County Council adult social care is rated Good by the Care Quality Commission, with strong and effective safeguarding arrangements. Our approach to Learning, Improvement and Innovation was rated outstanding so we are in a great position to keep improving. For further information please see the Job Description and Person Specification; Business Manager Warwickshire Adult Safeguarding Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit Warwickshire Pension Fund homepage - Warwickshire Pension Fund The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information Warwickshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice accurately spoken English to the public. If you would like to discuss the role informally, please contact Ian Redfern, Head of Adults Practice and Safeguarding on or Closing date: 26th March 2026 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
Mar 05, 2026
Full time
We are looking for an exceptional individual to support Warwickshire's Adult Safeguarding Board. We have a highly effective partnership, with an open and collaborative culture that is committed to keeping adults with care and support needs safe. You will need excellent knowledge of adult safeguarding to provide advice and leadership to the board and its partners. You must be able to build and sustain effective partnership working to continuously improve safeguarding across our organisations and communities. You will work closely with our Independent Chair and all of our partners including people with lived experience. You will lead and manage the Business Unit: a small and well established team which supports and co ordinates the work of the board. You can make a real difference to the people we support and it is an opportunity to work alongside our current, very experienced Business Manager, making it an excellent development opportunity for anyone looking to build their career. Warwickshire County Council adult social care is rated Good by the Care Quality Commission, with strong and effective safeguarding arrangements. Our approach to Learning, Improvement and Innovation was rated outstanding so we are in a great position to keep improving. For further information please see the Job Description and Person Specification; Business Manager Warwickshire Adult Safeguarding Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit Warwickshire Pension Fund homepage - Warwickshire Pension Fund The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information Warwickshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice accurately spoken English to the public. If you would like to discuss the role informally, please contact Ian Redfern, Head of Adults Practice and Safeguarding on or Closing date: 26th March 2026 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
Ashford Borough Council
Housing Complaints and Resolution Manager
Ashford Borough Council Ashford, Kent
As part of our commitment to delivering excellent, fair and transparent services for our residents we are creating a new Housing Complaints & Resolutions Team and are seeking an exceptional leader to take on the pivotal role of Manager for this new team. This team's purpose is to drive excellence in how we respond to, learn from, and ultimately reduce complaints across our housing services. This is a strategic, high impact position at the heart of our commitment to delivering outstanding customer experience. You will lead a high performing team of Complaints & Resolution Officers, set the direction for our complaints function, and ensure we not only meet but exceed the expectations set by the Housing Ombudsman's Complaint Handling Code, the Local Government & Social Care Ombudsman, and sector best practice. If you are passionate about service improvement, confident in navigating complex and high risk cases, and motivated by the opportunity to influence change across an entire department, this role offers a unique platform to make a meaningful difference for our residents. You will be responsible for leading the delivery and implementation of the department's complaints policy, ensuring full compliance with regulatory requirements and organisational values, along with: Acting as the senior authority for complex, high risk, Stage 2, and Ombudsman referred complaints. Overseeing the allocation, workflow, and quality of complaints across the team, ensuring high standards and effective capacity management. Working closely with the Housing Performance & Improvement Manager to champion a culture of continuous improvement, using data, root cause analysis, and learning to drive transformational change. Leading cross departmental initiatives to address recurring issues, enhance service delivery, and embed best practice in complaints handling. Developing and implementing policies, procedures, and training programmes that raise standards across the Housing service. Producing high quality performance reports for senior leaders, Cabinet, and key stakeholders, ensuring accurate data management and insight driven recommendations. Identifying trends and emerging issues in complaint data and translating insights into actionable service improvement plans. It is essential that you are already a proven experienced leader with a deep understanding of complaints management and a passion for driving service excellence. You will bring strategic insight, emotional intelligence, and the confidence to influence at all levels. You will have significant experience in complaints management, ideally within social housing, along with having Strong analytical skills, with experience identifying trends and driving service improvements. Ability to present complex information clearly and to influence and negotiate with senior stakeholders and customers. High level of professionalism, discretion, and integrity when handling sensitive information. If you're ready to lead a function that drives meaningful change, strengthens resident trust, and shapes the future of our housing services, we would be delighted to receive your application. Join us and help deliver a housing service that listens, learns, and continually improves for our residents. For an informal discussion about the role please contact Danny Regan, Housing Performance & Improvement Manager, on View a Job Description When Applyiing please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community
Mar 05, 2026
Full time
As part of our commitment to delivering excellent, fair and transparent services for our residents we are creating a new Housing Complaints & Resolutions Team and are seeking an exceptional leader to take on the pivotal role of Manager for this new team. This team's purpose is to drive excellence in how we respond to, learn from, and ultimately reduce complaints across our housing services. This is a strategic, high impact position at the heart of our commitment to delivering outstanding customer experience. You will lead a high performing team of Complaints & Resolution Officers, set the direction for our complaints function, and ensure we not only meet but exceed the expectations set by the Housing Ombudsman's Complaint Handling Code, the Local Government & Social Care Ombudsman, and sector best practice. If you are passionate about service improvement, confident in navigating complex and high risk cases, and motivated by the opportunity to influence change across an entire department, this role offers a unique platform to make a meaningful difference for our residents. You will be responsible for leading the delivery and implementation of the department's complaints policy, ensuring full compliance with regulatory requirements and organisational values, along with: Acting as the senior authority for complex, high risk, Stage 2, and Ombudsman referred complaints. Overseeing the allocation, workflow, and quality of complaints across the team, ensuring high standards and effective capacity management. Working closely with the Housing Performance & Improvement Manager to champion a culture of continuous improvement, using data, root cause analysis, and learning to drive transformational change. Leading cross departmental initiatives to address recurring issues, enhance service delivery, and embed best practice in complaints handling. Developing and implementing policies, procedures, and training programmes that raise standards across the Housing service. Producing high quality performance reports for senior leaders, Cabinet, and key stakeholders, ensuring accurate data management and insight driven recommendations. Identifying trends and emerging issues in complaint data and translating insights into actionable service improvement plans. It is essential that you are already a proven experienced leader with a deep understanding of complaints management and a passion for driving service excellence. You will bring strategic insight, emotional intelligence, and the confidence to influence at all levels. You will have significant experience in complaints management, ideally within social housing, along with having Strong analytical skills, with experience identifying trends and driving service improvements. Ability to present complex information clearly and to influence and negotiate with senior stakeholders and customers. High level of professionalism, discretion, and integrity when handling sensitive information. If you're ready to lead a function that drives meaningful change, strengthens resident trust, and shapes the future of our housing services, we would be delighted to receive your application. Join us and help deliver a housing service that listens, learns, and continually improves for our residents. For an informal discussion about the role please contact Danny Regan, Housing Performance & Improvement Manager, on View a Job Description When Applyiing please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community
Positive Employment
Complaints Officer
Positive Employment Wales, Yorkshire
Positive Employment is currently recruiting for a Complaints Officer for our client a government organisation in Llandrindod Wells, Powys, Wales. The successful post holder will be responsible for the statutory requirements for managing and reporting on complaints, representations, compliments and comments and to facilitate learning and feedback into operational services and performance management systems. This role is a temporary contract initially for 5 weeks with the possibility to extend. Responsibilities Review, update, maintain and meet statutory requirements in respect of complaints policies and procedures, and ensure compliance in accordance with Welsh Government Guidance for handling social services complaints as required by the relevant regulations for children and adult services. Design and deliver a training programme for staff in respect of complaints and promote good practice in complaints handling amongst operational staff. Monitor the procedure and investigation of complaints to ensure it is considered thoroughly, objectively and equitably, provide regular independent feedback on complaints and independently monitor implementation of recommendations in line with Heads of Service recommendation action plans. Commission and maintain a pool of Independent Investigating Officers and Independent Persons for Stage 2 complaints investigations and assist them with the organisation of such investigations. Effectively manage the Feedback Team's Administrator in line with the organisation's policies and standards to ensure that the associated administrative tasks are performed to the highest possible standard to the benefit of both the public and staff. Ensure there are effective systems in place for recording, monitoring and reporting of complaints, representations, compliments and comments, provide independent reports on complaints and compliments received and feed into quality assurance processes using both statistical and qualitative data, identifying themes, patterns and trends. Facilitate and share the dissemination of learning from complaints to operational services and contribute to Recommendation Action Plans as necessary. Provide independent advice and guidance to managers, corporate support staff and Independent Investigating Officers on the handling and response to complainants. Draft responses with operational staff, keeping complainants and other key stakeholders informed on the progress of complaints and/or facilitating, brokering and mediating, where possible, the smooth resolution of complaints between service users and the Service Area. Promote accessibility and awareness of the complaint's procedure to both the public and departmental staff, receive complaints, representations, compliments and comments from service users and/or their representatives, and assist them in the use of the procedure, including promoting and signposting the use of independent advocacy for vulnerable adults, children and young people who wish to make a complaint. Co ordinate the investigation of complaints in line with the complaints procedure. Liaise with other authorities, statutory bodies, third sector providers and voluntary agencies and develop joint protocols and standards in partnership. Work with and advise the Senior Management Team. Personal Requirements Enhanced DBS Check BPSS check may be required Relevant degree or professional qualification and/or relevant experience IT skills, with the ability to use Microsoft Office or similar word processing, spreadsheet and database packages Broad understanding of the legislation and safeguarding procedures relating to complaints, including the Social Services and Well Being Act (Wales) 2014, Regulation and Inspection of Social Care Act (Wales) 2016, Human Rights Act 1998, the UN Convention on the Rights of a Child, Data Protection Act 2018 and Freedom of Information Act 2000, the Wales Safeguarding Procedures Able to review, update, maintain and meet statutory requirements in respect of complaints policies and procedures, and ensure compliance in accordance with Welsh Government Guidance for handling social services complaints as required by the relevant regulations for children and adult services. Working Hours: 37hrs / Monday - Friday Pay: £22.84 per hour PleasenotethisroleiswithinthescopeofIR35.
Mar 05, 2026
Full time
Positive Employment is currently recruiting for a Complaints Officer for our client a government organisation in Llandrindod Wells, Powys, Wales. The successful post holder will be responsible for the statutory requirements for managing and reporting on complaints, representations, compliments and comments and to facilitate learning and feedback into operational services and performance management systems. This role is a temporary contract initially for 5 weeks with the possibility to extend. Responsibilities Review, update, maintain and meet statutory requirements in respect of complaints policies and procedures, and ensure compliance in accordance with Welsh Government Guidance for handling social services complaints as required by the relevant regulations for children and adult services. Design and deliver a training programme for staff in respect of complaints and promote good practice in complaints handling amongst operational staff. Monitor the procedure and investigation of complaints to ensure it is considered thoroughly, objectively and equitably, provide regular independent feedback on complaints and independently monitor implementation of recommendations in line with Heads of Service recommendation action plans. Commission and maintain a pool of Independent Investigating Officers and Independent Persons for Stage 2 complaints investigations and assist them with the organisation of such investigations. Effectively manage the Feedback Team's Administrator in line with the organisation's policies and standards to ensure that the associated administrative tasks are performed to the highest possible standard to the benefit of both the public and staff. Ensure there are effective systems in place for recording, monitoring and reporting of complaints, representations, compliments and comments, provide independent reports on complaints and compliments received and feed into quality assurance processes using both statistical and qualitative data, identifying themes, patterns and trends. Facilitate and share the dissemination of learning from complaints to operational services and contribute to Recommendation Action Plans as necessary. Provide independent advice and guidance to managers, corporate support staff and Independent Investigating Officers on the handling and response to complainants. Draft responses with operational staff, keeping complainants and other key stakeholders informed on the progress of complaints and/or facilitating, brokering and mediating, where possible, the smooth resolution of complaints between service users and the Service Area. Promote accessibility and awareness of the complaint's procedure to both the public and departmental staff, receive complaints, representations, compliments and comments from service users and/or their representatives, and assist them in the use of the procedure, including promoting and signposting the use of independent advocacy for vulnerable adults, children and young people who wish to make a complaint. Co ordinate the investigation of complaints in line with the complaints procedure. Liaise with other authorities, statutory bodies, third sector providers and voluntary agencies and develop joint protocols and standards in partnership. Work with and advise the Senior Management Team. Personal Requirements Enhanced DBS Check BPSS check may be required Relevant degree or professional qualification and/or relevant experience IT skills, with the ability to use Microsoft Office or similar word processing, spreadsheet and database packages Broad understanding of the legislation and safeguarding procedures relating to complaints, including the Social Services and Well Being Act (Wales) 2014, Regulation and Inspection of Social Care Act (Wales) 2016, Human Rights Act 1998, the UN Convention on the Rights of a Child, Data Protection Act 2018 and Freedom of Information Act 2000, the Wales Safeguarding Procedures Able to review, update, maintain and meet statutory requirements in respect of complaints policies and procedures, and ensure compliance in accordance with Welsh Government Guidance for handling social services complaints as required by the relevant regulations for children and adult services. Working Hours: 37hrs / Monday - Friday Pay: £22.84 per hour PleasenotethisroleiswithinthescopeofIR35.
Nottingham College
Curriculum Manager - Travel and Tourism
Nottingham College Nottingham, Nottinghamshire
Your future is here - A place to inspire In a leadership role here at Nottingham College you will play a vital part in helping thousands of people reach their potential. We are Nottingham's College and together, we make a positive difference to our learners, to our communities and to each other. We're building better futures, for others and for ourselves. Here you will be at the forefront of curriculum development and innovation, ensuring our learners are equipped with the skills, behaviours and experiences to achieve at college and thrive in life. Here you will have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career, whilst leading in a large and vibrant college that puts its learners at the heart of everything it does. What you'll do Nottingham College has an exciting opportunity for an experienced, innovative and dynamic leader to join the Curriculum Leadership Team at its flagship City Hub campus, as the Curriculum Manager for Travel & Tourism. We are looking for someone who can inspire a large curriculum team alongside the Head of Faculty, to provide high quality teaching, learning and assessment for a diverse range of students. As curriculum manager you will support the team to provide outstanding leadership in all aspects of the development, management, teaching and delivery of a fast paced, customer facing curriculum area. The Faculty Area covers a wide breadth of curriculum levels from pre 16 and entry level through to adult provision and Higher Education. A key focus of this role will be to: Drive the quality of the provision and the curriculum offer to meet the needs of our students, employers, and stakeholders. Develop students' opportunities for progression and readiness for employment will also be a critical factor of this role. Work in partnership with East Midlands Airport to continue to deliver courses to adult learners across a range of courses including aviation, hospitality and logistics industries. The successful candidate will be required to liaise across other faculty areas, support services, admissions, English and maths and pastoral services to support the learner experience. For further details on this post which the job description and person specification cannot answer for you, please contact Elliot Richardson, Head of Faculty at Elliot . Interviews / Assessments Week commencing 9th or 16th March. Why Join us Competitive salary - £43,222 - £45,406 per annum FTE. (This will be pro rata for part time posts) 39 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave. Access to Teacher's Pension Scheme. Discounts at various stores and services across the UK via our Vivup App. Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme. Opportunities for professional development including 8 dedicated Continued Personal Development (CPD) days and our Request to Invest Programme. A place to belong At Nottingham College, we're committed to creating a workplace where everyone feels supported, valued, and understood. We're proud to be recognised as a Carer Confident employer, acknowledging the tailored support we offer to staff who balance their roles with caring responsibilities. As part of the Endometriosis Friendly Employer scheme, we're actively tackling the stigma around menstrual health and providing meaningful support to those affected. Our commitment to wellbeing continues as we work towards becoming a Menopause Friendly accredited employer, ensuring those experiencing menopause and peri menopause feel heard and supported. Mental health matters here too - our network of accredited Mental Health First Aiders is always growing, helping to foster a culture of compassion and understanding across the college. Through our Wellness Cafés - informal gatherings that invite open conversation - colleagues are encouraged to share experiences and support one another. Whether navigating health challenges or balancing work and personal life, wellbeing is prioritised at Nottingham College, allowing you to thrive in your career. Nottingham College is a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need. Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references, and an enhanced DBS check will be required for this role. Apply If you're ready to be part of something special, the future is here. Visit Nottingham College - Current Vacancies to apply. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close this advert prior to the stated closing date should we have a high volume of candidates. Please note that interview dates may be subject to change depending on availability.
Mar 05, 2026
Full time
Your future is here - A place to inspire In a leadership role here at Nottingham College you will play a vital part in helping thousands of people reach their potential. We are Nottingham's College and together, we make a positive difference to our learners, to our communities and to each other. We're building better futures, for others and for ourselves. Here you will be at the forefront of curriculum development and innovation, ensuring our learners are equipped with the skills, behaviours and experiences to achieve at college and thrive in life. Here you will have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career, whilst leading in a large and vibrant college that puts its learners at the heart of everything it does. What you'll do Nottingham College has an exciting opportunity for an experienced, innovative and dynamic leader to join the Curriculum Leadership Team at its flagship City Hub campus, as the Curriculum Manager for Travel & Tourism. We are looking for someone who can inspire a large curriculum team alongside the Head of Faculty, to provide high quality teaching, learning and assessment for a diverse range of students. As curriculum manager you will support the team to provide outstanding leadership in all aspects of the development, management, teaching and delivery of a fast paced, customer facing curriculum area. The Faculty Area covers a wide breadth of curriculum levels from pre 16 and entry level through to adult provision and Higher Education. A key focus of this role will be to: Drive the quality of the provision and the curriculum offer to meet the needs of our students, employers, and stakeholders. Develop students' opportunities for progression and readiness for employment will also be a critical factor of this role. Work in partnership with East Midlands Airport to continue to deliver courses to adult learners across a range of courses including aviation, hospitality and logistics industries. The successful candidate will be required to liaise across other faculty areas, support services, admissions, English and maths and pastoral services to support the learner experience. For further details on this post which the job description and person specification cannot answer for you, please contact Elliot Richardson, Head of Faculty at Elliot . Interviews / Assessments Week commencing 9th or 16th March. Why Join us Competitive salary - £43,222 - £45,406 per annum FTE. (This will be pro rata for part time posts) 39 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave. Access to Teacher's Pension Scheme. Discounts at various stores and services across the UK via our Vivup App. Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme. Opportunities for professional development including 8 dedicated Continued Personal Development (CPD) days and our Request to Invest Programme. A place to belong At Nottingham College, we're committed to creating a workplace where everyone feels supported, valued, and understood. We're proud to be recognised as a Carer Confident employer, acknowledging the tailored support we offer to staff who balance their roles with caring responsibilities. As part of the Endometriosis Friendly Employer scheme, we're actively tackling the stigma around menstrual health and providing meaningful support to those affected. Our commitment to wellbeing continues as we work towards becoming a Menopause Friendly accredited employer, ensuring those experiencing menopause and peri menopause feel heard and supported. Mental health matters here too - our network of accredited Mental Health First Aiders is always growing, helping to foster a culture of compassion and understanding across the college. Through our Wellness Cafés - informal gatherings that invite open conversation - colleagues are encouraged to share experiences and support one another. Whether navigating health challenges or balancing work and personal life, wellbeing is prioritised at Nottingham College, allowing you to thrive in your career. Nottingham College is a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need. Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references, and an enhanced DBS check will be required for this role. Apply If you're ready to be part of something special, the future is here. Visit Nottingham College - Current Vacancies to apply. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close this advert prior to the stated closing date should we have a high volume of candidates. Please note that interview dates may be subject to change depending on availability.
TACT
Fostering Recruitment Officer - Part Time
TACT
Fostering Recruitment Officer - Part Time When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum Hours: 21 Hours per week - 3 days a week (Monday + 2 days other days) Contract: Permanent Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions As a not for profit organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for. As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos. In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they love working for TACT . This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West. The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team. The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now. Overall Duties of the Fostering Recruitment Officer will include: Working collaboratively across relevant teams to progress enquiry management Support community recruitment activity to create a consistent pipeline of carer applicants Facilitating a smooth application and assessment process for potential carers Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives Creatively contribute to innovation and improvement of strategies and local activities Maintaining an understanding of regulations and requirements for provision of foster care services TACT offer an excellent employee benefits package including: 31 days paid holiday plus 8 annual bank holidays. Progression to salary target rate upon completion of 18 months service. 45p per mile for business travel. Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy). Family friendly policies. Homeworking bundle including annual allowance, IT equipment and a loan for home office set up. HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis). An hour a week of live, expert led activities through the Annual Employee wellbeing Programme. Menopause Policy and free Menopause Clinician Appointments. Stakeholder Pension Scheme (salary sacrifice). Fantastic learning and development opportunities for all roles. The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers. Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required. An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf. Closing Date: Wednesday, 1st April 2026 Interview Date: Wednesday, 15th April 2026 (via Microsoft Teams) Safeguarding is everyone s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT s young people. All our staff are expected to work in line with TACT s safeguarding policies. We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience. TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Mar 05, 2026
Full time
Fostering Recruitment Officer - Part Time When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum Hours: 21 Hours per week - 3 days a week (Monday + 2 days other days) Contract: Permanent Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions As a not for profit organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for. As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos. In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they love working for TACT . This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West. The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team. The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now. Overall Duties of the Fostering Recruitment Officer will include: Working collaboratively across relevant teams to progress enquiry management Support community recruitment activity to create a consistent pipeline of carer applicants Facilitating a smooth application and assessment process for potential carers Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives Creatively contribute to innovation and improvement of strategies and local activities Maintaining an understanding of regulations and requirements for provision of foster care services TACT offer an excellent employee benefits package including: 31 days paid holiday plus 8 annual bank holidays. Progression to salary target rate upon completion of 18 months service. 45p per mile for business travel. Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy). Family friendly policies. Homeworking bundle including annual allowance, IT equipment and a loan for home office set up. HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis). An hour a week of live, expert led activities through the Annual Employee wellbeing Programme. Menopause Policy and free Menopause Clinician Appointments. Stakeholder Pension Scheme (salary sacrifice). Fantastic learning and development opportunities for all roles. The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers. Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required. An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf. Closing Date: Wednesday, 1st April 2026 Interview Date: Wednesday, 15th April 2026 (via Microsoft Teams) Safeguarding is everyone s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT s young people. All our staff are expected to work in line with TACT s safeguarding policies. We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience. TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Walk Wheel Cycle Trust
Corporate Partnerships Manager
Walk Wheel Cycle Trust
Corporate Partnerships Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Corporate Partnerships Manager UK wide £42, 323 per annum (pro rata for part time) Ref: 117REC Full time Part time 22.5 hours per week we are happy to talk flexible working Base: Hybrid with the opportunity to work from any of the Walk Wheel Cycle Hubs around the UK Contract: Permanent Disclosure: Enhanced DBS/PVG Scheme/Access NI is not required ABOUT THE ROLE Team: Fundraising and Supporter Engagement / Strategy and Engagement As the Corporate Partnerships Manager, you will help the Walk Wheel Cycle Trust build strong, meaningful partnerships with organisations. Your work will focus on researching new opportunities, planning how to grow partnerships, and developing approaches that support both short term and long term income for the charity. A key part of the role is building and maintaining relationships. You will do this through clear communication, regular updates, and supportive stewardship. You will also write engaging and easy to understand partnership proposals that show how organisations can benefit from working with the Trust, while also helping to advance our mission. You will be working closely with the Fundraising and Supporter Engagement team, who are motivated, passionate, and supportive. Together, you will promote the Trust s work and create partnerships that help more people to walk, wheel, and cycle. What You ll Be Doing Developing a new business strategy that increases sponsorship income from corporate partners. Creating partnership offers that provide value to both sides. These should attract companies that share our values and can support our projects, products, and programmes. Securing new sponsorship and significantly grow income by developing clear and persuasive proposals. This includes shaping each proposal through regular engagement with corporate contacts and coordinating input from multiple teams to produce strong, evidence-based submissions. Providing excellent stewardship to all partners. This includes personalised communication, meaningful recognition, tailored events, and clear reporting. The goal is to build long term, positive relationships with both prospects and existing partners. This role is ideal for someone who enjoys working closely with delivery colleagues to develop engaging and persuasive communications, developing strong relationships with partners and the rewarding challenge of fundraising! ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Experience across multiple organisations of securing new income and partnerships from initial cold approaches to corporate prospects and partners. In-depth knowledge and understanding of the UK corporate partnership landscape, including current trends and the priorities of corporate organisations. Strong interpersonal and relationship-building skills with the ability to build and maintain relationships with senior stakeholders both internally and externally. Strong financial literacy, including the ability to understand and interpret charity accounts. The ability to work in a way that promotes the safety and wellbeing of children, young people and vulnerable adults. LIVING OUR VALUES At the Walk Wheel Cycle Trust, we re a values driven organisation. We re looking for people who are: Always Learning curious, open minded and committed to continuous improvement. Championing Equity inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. Taking Ownership proactive, responsible and empowered to make things better. Delivering Together collaborative, transparent and motivated by shared success. Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Up to two extra days of paid leave (pro rata for part time colleagues) when travelling sustainably for holidays. Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 15 March 2026 Interviews will be held via Microsoft Teams during the week of 30 March 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.
Mar 05, 2026
Full time
Corporate Partnerships Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Corporate Partnerships Manager UK wide £42, 323 per annum (pro rata for part time) Ref: 117REC Full time Part time 22.5 hours per week we are happy to talk flexible working Base: Hybrid with the opportunity to work from any of the Walk Wheel Cycle Hubs around the UK Contract: Permanent Disclosure: Enhanced DBS/PVG Scheme/Access NI is not required ABOUT THE ROLE Team: Fundraising and Supporter Engagement / Strategy and Engagement As the Corporate Partnerships Manager, you will help the Walk Wheel Cycle Trust build strong, meaningful partnerships with organisations. Your work will focus on researching new opportunities, planning how to grow partnerships, and developing approaches that support both short term and long term income for the charity. A key part of the role is building and maintaining relationships. You will do this through clear communication, regular updates, and supportive stewardship. You will also write engaging and easy to understand partnership proposals that show how organisations can benefit from working with the Trust, while also helping to advance our mission. You will be working closely with the Fundraising and Supporter Engagement team, who are motivated, passionate, and supportive. Together, you will promote the Trust s work and create partnerships that help more people to walk, wheel, and cycle. What You ll Be Doing Developing a new business strategy that increases sponsorship income from corporate partners. Creating partnership offers that provide value to both sides. These should attract companies that share our values and can support our projects, products, and programmes. Securing new sponsorship and significantly grow income by developing clear and persuasive proposals. This includes shaping each proposal through regular engagement with corporate contacts and coordinating input from multiple teams to produce strong, evidence-based submissions. Providing excellent stewardship to all partners. This includes personalised communication, meaningful recognition, tailored events, and clear reporting. The goal is to build long term, positive relationships with both prospects and existing partners. This role is ideal for someone who enjoys working closely with delivery colleagues to develop engaging and persuasive communications, developing strong relationships with partners and the rewarding challenge of fundraising! ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Experience across multiple organisations of securing new income and partnerships from initial cold approaches to corporate prospects and partners. In-depth knowledge and understanding of the UK corporate partnership landscape, including current trends and the priorities of corporate organisations. Strong interpersonal and relationship-building skills with the ability to build and maintain relationships with senior stakeholders both internally and externally. Strong financial literacy, including the ability to understand and interpret charity accounts. The ability to work in a way that promotes the safety and wellbeing of children, young people and vulnerable adults. LIVING OUR VALUES At the Walk Wheel Cycle Trust, we re a values driven organisation. We re looking for people who are: Always Learning curious, open minded and committed to continuous improvement. Championing Equity inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. Taking Ownership proactive, responsible and empowered to make things better. Delivering Together collaborative, transparent and motivated by shared success. Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Up to two extra days of paid leave (pro rata for part time colleagues) when travelling sustainably for holidays. Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 15 March 2026 Interviews will be held via Microsoft Teams during the week of 30 March 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.
Health and Social Care Assessor
t2 group Southampton, Hampshire
Health & Social Care Assessor - Level 3 ONLY requirement - Southampton and surrounding areas Remote-based with travel Competitive Salary + Bonus Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? Home-based role with travel Competitive salary + bonus opportunity Full training and support for unqualified candidates No learner sourcing required - we provide all learners for you No sign-up documentation required to complete - focus on coaching and assessing Who we're looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey-providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Qualified Assessors Salary: Level 3 - £27,000 basic + bonus opportunity OTE to £39,000pa If you're an experienced Health & Social Care Assessor with a background in delivering apprenticeships and diplomas, we'd love to hear from you. Unqualified Assessors (Trainee Pathway) Salary: Level 3 - £25,000 (rising after completion of TAQA qualification to £27,000) + bonus opportunity OTE to £39,000pa Through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI's and will manage your own diary to ensure you achieve these. Key responsibilities: Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion Conduct workplace observations to assess practical competency and reinforce learning Provide tailored support to help learners achieve their maths and English Functional Skills Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group Home based role with travel (mileage paid) Laptop and mobile phone provided 25 days annual leave + bank holidays (increasing with length of service) Christmas & New Year shutdown period Pension scheme Specsavers scheme Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM £500 employee referral bonus scheme Enhanced sick pay & maternity reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Requirements for the role Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above Health & Social Care qualification at Level 5 Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) Strong English and maths skills, preferably GCSE grade C or above (or equivalent) Proven ability to work in high-pressure environments, meeting targets and deadlines effectively Highly organised and self-motivated, with excellent time management, planning, and organisational skills Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner's and employees. To find out more about our commitment to safeguarding please visit the t2 website We'd love to hear from you! Apply today and take the next step in your career with t2 group.
Mar 05, 2026
Full time
Health & Social Care Assessor - Level 3 ONLY requirement - Southampton and surrounding areas Remote-based with travel Competitive Salary + Bonus Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? Home-based role with travel Competitive salary + bonus opportunity Full training and support for unqualified candidates No learner sourcing required - we provide all learners for you No sign-up documentation required to complete - focus on coaching and assessing Who we're looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey-providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Qualified Assessors Salary: Level 3 - £27,000 basic + bonus opportunity OTE to £39,000pa If you're an experienced Health & Social Care Assessor with a background in delivering apprenticeships and diplomas, we'd love to hear from you. Unqualified Assessors (Trainee Pathway) Salary: Level 3 - £25,000 (rising after completion of TAQA qualification to £27,000) + bonus opportunity OTE to £39,000pa Through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI's and will manage your own diary to ensure you achieve these. Key responsibilities: Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion Conduct workplace observations to assess practical competency and reinforce learning Provide tailored support to help learners achieve their maths and English Functional Skills Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group Home based role with travel (mileage paid) Laptop and mobile phone provided 25 days annual leave + bank holidays (increasing with length of service) Christmas & New Year shutdown period Pension scheme Specsavers scheme Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM £500 employee referral bonus scheme Enhanced sick pay & maternity reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Requirements for the role Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above Health & Social Care qualification at Level 5 Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) Strong English and maths skills, preferably GCSE grade C or above (or equivalent) Proven ability to work in high-pressure environments, meeting targets and deadlines effectively Highly organised and self-motivated, with excellent time management, planning, and organisational skills Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner's and employees. To find out more about our commitment to safeguarding please visit the t2 website We'd love to hear from you! Apply today and take the next step in your career with t2 group.
Dovetail and Slate
Instructor / Technician - Brickwork
Dovetail and Slate Bournemouth, Dorset
Job Title: Instructor / Technician - Brickwork Location: Bournemouth Contract: Full-time, Permanent Salary: £24,263 - £25,573 per annum Overview A Further Education College is recruiting an Instructor/Technician in Brickwork to provide technical, instructional and health & safety support within construction workshops. The role supports brickwork and related wet trade delivery, ensuring high standards of practical training and safe working environments. Key Responsibilities Support lecturers and students in maintaining brickwork workshop standards Prepare, organise and demonstrate safe use of bricklaying tools and equipment Supervise practical student activities where appropriate Maintain and repair tools, mixers, benches and workshop areas Manage stock control for bricks, blocks, mortar materials and consumables Order materials and negotiate best value Ensure health & safety compliance within brickwork workshops Work closely with Health & Safety teams and Learning Managers Essential Requirements Level 2 English and Maths (or equivalent) Site or labouring experience within brickwork/construction Background in bricklaying (desirable) Good written and verbal communication skills Strong understanding of workshop health & safety Passion for supporting learners entering the construction industry Benefits 27.5 days annual leave + bank holidays (rising to 30.5 after 5 years) Additional leave during Christmas closure Retail discount schemes NEST Pension Scheme Permanent position with progression opportunities Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd () acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
Mar 05, 2026
Full time
Job Title: Instructor / Technician - Brickwork Location: Bournemouth Contract: Full-time, Permanent Salary: £24,263 - £25,573 per annum Overview A Further Education College is recruiting an Instructor/Technician in Brickwork to provide technical, instructional and health & safety support within construction workshops. The role supports brickwork and related wet trade delivery, ensuring high standards of practical training and safe working environments. Key Responsibilities Support lecturers and students in maintaining brickwork workshop standards Prepare, organise and demonstrate safe use of bricklaying tools and equipment Supervise practical student activities where appropriate Maintain and repair tools, mixers, benches and workshop areas Manage stock control for bricks, blocks, mortar materials and consumables Order materials and negotiate best value Ensure health & safety compliance within brickwork workshops Work closely with Health & Safety teams and Learning Managers Essential Requirements Level 2 English and Maths (or equivalent) Site or labouring experience within brickwork/construction Background in bricklaying (desirable) Good written and verbal communication skills Strong understanding of workshop health & safety Passion for supporting learners entering the construction industry Benefits 27.5 days annual leave + bank holidays (rising to 30.5 after 5 years) Additional leave during Christmas closure Retail discount schemes NEST Pension Scheme Permanent position with progression opportunities Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd () acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
Style Acre
Assistant Support Manager
Style Acre Abingdon, Oxfordshire
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Mar 05, 2026
Full time
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Deputy Nursery Manager
St. Helen's College Uxbridge, Middlesex
St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Mar 05, 2026
Full time
St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Platinum Recruitment
Branch Library Manager
Platinum Recruitment Bangor, County Down
The closing date for this position is the 9 th March at 9am Branch Library Manager Bangor Carnegie Library Temporary (Cover until 30/04/2026) £15.48 per hour 36 hours per week: Week 1 Monday to Friday 09:00-17:00 Wednesday 09:00-17:00 Thursday 14:00-21:00 Friday 09:00-17:00 Saturday 10:00-17:00 Week 2 Monday 13:00-20:00 Tuesday 09:00-17:00 Wednesday 09:00-17:00 Thursday 09:00-17:00 Friday 09:00-17:00 Saturday OFF Main Purpose Under the direction of the Line Manager to supervise the service points on a day-to-day basis and provide direct services to the public; to assist in the development of the service to meet the learning, information, leisure and cultural needs of the local community. Main Roles and Responsibilities 1. Ensure that all services are provided to consistently high standards and comply with current library policy and procedures with particular emphasis on; a. The operation of the circulation system appropriate to the service point b. Client care c. Assisting clients to make best use of the library service d. Providing an efficient and effective request service e. Assisting clients with reference and information enquiries f. Providing advice and assistance on library resources within or without the service. 2. Under the direction of the relevant Officers ensure that the service is developed effectively for all client groups in the community e.g. children, adults, elderly people, people with disabilities etc. through activities to promote library materials/services, reading and literacy to the above client groups. 3. Under the direction of the appropriate officer ensure that clients have access to a suitable range of resources which meets their needs in line with the stock policy and that resources are maintained in good condition and arranged according to stock policy and agreed procedures. 4. Supervise the day to day delivery and routine procedures of client-focused library services in the areas of learning, information, leisure and culture. 5. Ensure that statistics and file systems are maintained as required. 6. Assist the appropriate Officer/s in promoting and marketing the library as the hub of learning, information, leisure and culture in the local community and take responsibility for routine aspects of; a. maintaining and developing community information, b. updating information relating to community profile, c. maintaining contacts with local community groups/agencies who use library premises as out centres or for courses, meetings, exhibitions etc., d. managing the branch 'what's on' diary. 7. Provide the first response to comments and complaints from the public within the guidelines of the Library Services complaint procedure. Staff Management 1. Manage, supervise and appraise the senior library assistant/s, library assistants and ancillary staff at the service point. 2. Ensure the service point functions effectively by operating the timetable and duty rota. 3. Ensure time-sheets are completed and returned accurately and on time 4. Lead and motivate staff to encourage maximum performance and provide appropriate opportunities for communication. 5. Supervise staff to ensure consistently high standards are maintained: a. staff performance (including attendance, timekeeping etc.) b. staff morale c. staff welfare. Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) ESSENTIAL Qualifications and Experience 1.a minimum of two GCE A levels OR equivalent or higher qualification PLUS a minimum of two years' experience working with the public in a customer focused environment within the last five years OR a minimum of three years' experience, working with the public in a customer focused environment within the last six years Experience 2.experience of contributing to the promotion and delivery of front line customer services to a diverse range of people 3.experience of using current Information Communication Technology (ICT) systems/applications in a work context 4.experience of working in partnership OR collaboration with internal and/or external customers 5.experience of working effectively within a team environment to meet organisational goals/objectives. Other Constraints and Requirements 6.ability to work a mix of mornings, afternoons, evenings and weekends, both at base and in other service points as required to support business need 7.have no criminal record which would prevent working with children and/or adults at risk. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
Mar 05, 2026
Full time
The closing date for this position is the 9 th March at 9am Branch Library Manager Bangor Carnegie Library Temporary (Cover until 30/04/2026) £15.48 per hour 36 hours per week: Week 1 Monday to Friday 09:00-17:00 Wednesday 09:00-17:00 Thursday 14:00-21:00 Friday 09:00-17:00 Saturday 10:00-17:00 Week 2 Monday 13:00-20:00 Tuesday 09:00-17:00 Wednesday 09:00-17:00 Thursday 09:00-17:00 Friday 09:00-17:00 Saturday OFF Main Purpose Under the direction of the Line Manager to supervise the service points on a day-to-day basis and provide direct services to the public; to assist in the development of the service to meet the learning, information, leisure and cultural needs of the local community. Main Roles and Responsibilities 1. Ensure that all services are provided to consistently high standards and comply with current library policy and procedures with particular emphasis on; a. The operation of the circulation system appropriate to the service point b. Client care c. Assisting clients to make best use of the library service d. Providing an efficient and effective request service e. Assisting clients with reference and information enquiries f. Providing advice and assistance on library resources within or without the service. 2. Under the direction of the relevant Officers ensure that the service is developed effectively for all client groups in the community e.g. children, adults, elderly people, people with disabilities etc. through activities to promote library materials/services, reading and literacy to the above client groups. 3. Under the direction of the appropriate officer ensure that clients have access to a suitable range of resources which meets their needs in line with the stock policy and that resources are maintained in good condition and arranged according to stock policy and agreed procedures. 4. Supervise the day to day delivery and routine procedures of client-focused library services in the areas of learning, information, leisure and culture. 5. Ensure that statistics and file systems are maintained as required. 6. Assist the appropriate Officer/s in promoting and marketing the library as the hub of learning, information, leisure and culture in the local community and take responsibility for routine aspects of; a. maintaining and developing community information, b. updating information relating to community profile, c. maintaining contacts with local community groups/agencies who use library premises as out centres or for courses, meetings, exhibitions etc., d. managing the branch 'what's on' diary. 7. Provide the first response to comments and complaints from the public within the guidelines of the Library Services complaint procedure. Staff Management 1. Manage, supervise and appraise the senior library assistant/s, library assistants and ancillary staff at the service point. 2. Ensure the service point functions effectively by operating the timetable and duty rota. 3. Ensure time-sheets are completed and returned accurately and on time 4. Lead and motivate staff to encourage maximum performance and provide appropriate opportunities for communication. 5. Supervise staff to ensure consistently high standards are maintained: a. staff performance (including attendance, timekeeping etc.) b. staff morale c. staff welfare. Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) ESSENTIAL Qualifications and Experience 1.a minimum of two GCE A levels OR equivalent or higher qualification PLUS a minimum of two years' experience working with the public in a customer focused environment within the last five years OR a minimum of three years' experience, working with the public in a customer focused environment within the last six years Experience 2.experience of contributing to the promotion and delivery of front line customer services to a diverse range of people 3.experience of using current Information Communication Technology (ICT) systems/applications in a work context 4.experience of working in partnership OR collaboration with internal and/or external customers 5.experience of working effectively within a team environment to meet organisational goals/objectives. Other Constraints and Requirements 6.ability to work a mix of mornings, afternoons, evenings and weekends, both at base and in other service points as required to support business need 7.have no criminal record which would prevent working with children and/or adults at risk. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
Cartref Ni Ltd
Interim Manager Learning Disabilities Supported Living
Cartref Ni Ltd St. Asaph, Clwyd
Interim Manager Learning Disabilities Supported Living Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we have an exciting opportunity for a dynamic, values-driven Interim Manager to provide support within our management team during a period of transition including maternity leave. We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing. Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection. The Role We are looking for an experienced and motivated Interim Manager to join our team for a period of six months. You will carry out a range of operational functions across a small number of our supported living houses to help ensure exceptional standards are maintained. Although our charity operates across North Wales, the Interim Managers will work with a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of the houses you are linked to. Key Responsibilities Ensure all services meet regulatory standards and deliver outstanding support Oversee operational performance to include auditing, compliance and safeguarding Build positive relationships with the people we support, their families and external stakeholders Drive continuous improvement and promote person centred approaches What We Offer A salary of £35k to £40k depending on experience A supportive, experienced and stable leadership team, and a good manager-to-staff ratio Enhanced holiday entitlement Fixed term contract 37.5 hours per week. We are happy to consider part-time. Reimbursement of DBS fee Work-related mileage reimbursed at 40p per mile What Were Looking For Qualified to a level 4 or 5 or equivalent in Leadership within social care Registered as a Domiciliary Care Manager with SCW A minimum of three years experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practice A passion for improving outcomes and service delivery Someone who is organised, resilient and committed to delivering a high-quality service A full job description and person specification can be found on our website. To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why youd be the right fit for this role and our organisation. You may see that we currently also have a permanent Service Manager post advertised. Applying for this role does not exclude you from applying for that permanent role, so please indicate on your application whether youd like to be considered for one or both. The closing date for applications is 12pm on Monday 16th March. Our anticipated interview date is Wednesday 18th March however we can show some flexibility on this if needed. Please note we are not accepting agency support with this vacancy at this time. JBRP1_UKTJ
Mar 05, 2026
Full time
Interim Manager Learning Disabilities Supported Living Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we have an exciting opportunity for a dynamic, values-driven Interim Manager to provide support within our management team during a period of transition including maternity leave. We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing. Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection. The Role We are looking for an experienced and motivated Interim Manager to join our team for a period of six months. You will carry out a range of operational functions across a small number of our supported living houses to help ensure exceptional standards are maintained. Although our charity operates across North Wales, the Interim Managers will work with a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of the houses you are linked to. Key Responsibilities Ensure all services meet regulatory standards and deliver outstanding support Oversee operational performance to include auditing, compliance and safeguarding Build positive relationships with the people we support, their families and external stakeholders Drive continuous improvement and promote person centred approaches What We Offer A salary of £35k to £40k depending on experience A supportive, experienced and stable leadership team, and a good manager-to-staff ratio Enhanced holiday entitlement Fixed term contract 37.5 hours per week. We are happy to consider part-time. Reimbursement of DBS fee Work-related mileage reimbursed at 40p per mile What Were Looking For Qualified to a level 4 or 5 or equivalent in Leadership within social care Registered as a Domiciliary Care Manager with SCW A minimum of three years experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practice A passion for improving outcomes and service delivery Someone who is organised, resilient and committed to delivering a high-quality service A full job description and person specification can be found on our website. To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why youd be the right fit for this role and our organisation. You may see that we currently also have a permanent Service Manager post advertised. Applying for this role does not exclude you from applying for that permanent role, so please indicate on your application whether youd like to be considered for one or both. The closing date for applications is 12pm on Monday 16th March. Our anticipated interview date is Wednesday 18th March however we can show some flexibility on this if needed. Please note we are not accepting agency support with this vacancy at this time. JBRP1_UKTJ
RISE Mutual CIC
Drive Service Manager
RISE Mutual CIC
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Mar 05, 2026
Full time
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Health and Social Care Assessor
t2 group Exeter, Devon
Health & Social Care Assessor - Level 3 ONLY requirement - Exeter and surrounding areas Remote-based with travel Competitive Salary + Bonus Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? Home-based role with travel Competitive salary + bonus opportunity Full training and support for unqualified candidates No learner sourcing required - we provide all learners for you No sign-up documentation required to complete - focus on coaching and assessing Who we're looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey-providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Qualified Assessors Salary: Level 3 - £27,000 basic + bonus opportunity OTE to £39,000pa If you're an experienced Health & Social Care Assessor with a background in delivering apprenticeships and diplomas, we'd love to hear from you. Unqualified Assessors (Trainee Pathway) Salary: Level 3 - £25,000 (rising after completion of TAQA qualification to £27,000) + bonus opportunity OTE to £39,000pa Through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI's and will manage your own diary to ensure you achieve these. Key responsibilities: Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion Conduct workplace observations to assess practical competency and reinforce learning Provide tailored support to help learners achieve their maths and English Functional Skills Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group Home based role with travel (mileage paid) Laptop and mobile phone provided 25 days annual leave + bank holidays (increasing with length of service) Christmas & New Year shutdown period Pension scheme Specsavers scheme Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM £500 employee referral bonus scheme Enhanced sick pay & maternity reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Requirements for the role Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above Health & Social Care qualification at Level 5 Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) Strong English and maths skills, preferably GCSE grade C or above (or equivalent) Proven ability to work in high-pressure environments, meeting targets and deadlines effectively Highly organised and self-motivated, with excellent time management, planning, and organisational skills Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner's and employees. To find out more about our commitment to safeguarding please visit the t2 website We'd love to hear from you! Apply today and take the next step in your career with t2 group.
Mar 05, 2026
Full time
Health & Social Care Assessor - Level 3 ONLY requirement - Exeter and surrounding areas Remote-based with travel Competitive Salary + Bonus Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? Home-based role with travel Competitive salary + bonus opportunity Full training and support for unqualified candidates No learner sourcing required - we provide all learners for you No sign-up documentation required to complete - focus on coaching and assessing Who we're looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey-providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Qualified Assessors Salary: Level 3 - £27,000 basic + bonus opportunity OTE to £39,000pa If you're an experienced Health & Social Care Assessor with a background in delivering apprenticeships and diplomas, we'd love to hear from you. Unqualified Assessors (Trainee Pathway) Salary: Level 3 - £25,000 (rising after completion of TAQA qualification to £27,000) + bonus opportunity OTE to £39,000pa Through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI's and will manage your own diary to ensure you achieve these. Key responsibilities: Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion Conduct workplace observations to assess practical competency and reinforce learning Provide tailored support to help learners achieve their maths and English Functional Skills Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group Home based role with travel (mileage paid) Laptop and mobile phone provided 25 days annual leave + bank holidays (increasing with length of service) Christmas & New Year shutdown period Pension scheme Specsavers scheme Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM £500 employee referral bonus scheme Enhanced sick pay & maternity reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Requirements for the role Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above Health & Social Care qualification at Level 5 Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) Strong English and maths skills, preferably GCSE grade C or above (or equivalent) Proven ability to work in high-pressure environments, meeting targets and deadlines effectively Highly organised and self-motivated, with excellent time management, planning, and organisational skills Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner's and employees. To find out more about our commitment to safeguarding please visit the t2 website We'd love to hear from you! Apply today and take the next step in your career with t2 group.
Community Dental Services CIC
Senior Dental Officer
Community Dental Services CIC Thetford, Norfolk
Senior Dental Officer Permanent, Full Time Hours: 37.5 hours per week Bases: Thetford Healthy Living Centre, IP24 1JD Salary: £81,716 - £95,579 per annum for SDO Do you want to make a real difference in a socially minded, values driven organisation? We are an award-winning employee owned social enterprise, providing high quality community dental services across east and central England. Community Dental Services CIC are looking for a senior clinician who identifies with our values as a Social Enterprise and is passionate about providing care for those most at need. Applications are invited from enthusiastic dentists for this post based at our clinic at Thetford Healthy Living Centre. The post may also involve working regularly at other clinics in Norfolk depending on service need. Main duties of the job The post holder will deliver dental care and advice to patients and their carers from community groups, including patients with additional needs, who are clients of Community Dental Services. Services to be provided include preventive care and advice, dental treatment, care under sedation and general anaesthesia, and epidemiological field work. Working at other locations to support the client group will be required including domiciliary care and local hospitals. Community Dental Services encourages postgraduate education and development. Mentorship and training will be provided to support this if required. You must be GDC registered and have an active NHS performer number . Please note CDS are unable to offer visa sponsorship. What do we offer? 32 days holiday plus bank holidays. Access to the NHS Practitioners Scheme. 24/7 access to Employee Assistance Programme Time allowance for hospital appointments Paid indemnity Uniforms provided Free tea and coffee provided Shareholder opportunity to annual bonus Company paid sickness benefits Opportunity to play a key part in local social care initiatives Dentally led, patient focused working environment that is not constrained by UDA targets Opportunity to develop your skills and career with funded internal and external mandatory training, postgraduate qualifications, PgC, PgDip, Msc. Build your portfolio for tier 2 or speciality training. Support with training for your wider professional development. Become a shareholder and have a say in how our organisation is run at all levels as an employee director, or regional representative Please contact Angela Simms, Clinical Lead, to discuss the roles available or to arrange visits to the clinics on Please ensure that you read the Job Description, which also includes the person specification, before applying. JOB DESCRIPTION POST : Senior Dental Officer MANAGED BY : Clinical Lead ACCOUNTABLE TO : Clinical Lead ROLE SUMMARY : The post holder will be required to provide clinical cover at a range of sites within Norfolk. The post is essentially that of a senior clinician providing oral care for clients of the Community Dental Service who have additional needs. The post holder will be involved in providing care for Additional Needs groups, including provision of intravenous sedation, inhalation sedation and treatment under general anaesthesia. The majority of the post will be split between community dental clinics in Thetford with sessions at other clinics and hospital sites as required. RELATIONSHIPS : Work in conjunction with the Clinical Lead, Operations Manager, Specialists, Chief Operations Director, other Senior Dental Officers, Dental Officers and Dental Therapists, particularly those involved in providing sedation and general anaesthesia within the service. Liaise with colleagues in Community Dental Services, Hospital and General Dental Services. PRINCIPAL RESPONSIBILITIES : 1. To provide a wide range of oral care to clients of the Community Dental Services. Client groups include children and adults with special needs (dental anxiety requiring behavioural management, medical complexities, learning disabilities, limitations of personal mobility, physical disabilities, mental health service users, those requiring bariatric services, looked after children.) This will include:- Providing sedation and dental treatment (provider/operator). This may include inhalation and intravenous sedation for clients in Norfolk & Waveney clinics. Providing care in dental clinics and on a domiciliary basis, in a mobile dental unit and hospital setting. Providing care under general anaesthesia. Accepting referrals from colleagues in the Salaried, Hospital and General Dental Services. Operate and help develop team dentistry within the Service involving dental therapists and dental nurses in delivering patient care and ensure that the Service operates efficiently and effectively. 2. Assist the Clinical Lead, Specialists and Operations Manager in the management, monitoring, evaluation and development of the Dental Service. 3. Participate in and provide in-service training and continuing education for other members of the Service. Provide clinical supervision for dentists and dental therapists. 4. Participate in epidemiological surveys, on oral health status and oral health care as required. 5. Participate in Clinical Governance, programmes of clinical audit, peer review and other quality initiatives. Undertake in-service training as required and demonstrate and record a commitment to continuing dental education. 6. Produce and maintain accurate records of dental screening, epidemiology and dental care provided complying with CDS's Record Keeping Policies. Complete accurately appropriate NHS forms (eg FP17 forms) and Private dentistry forms. Collect and receipt patients' charges in accordance with NHS and CDS Regulations and ensure safe keeping of monies through banking in accordance with Company's Policies and Procedures. Paper and computer systems will be involved. 7. Produce and maintain accurate management records using computer systems where appropriate. 8. The post holder may be asked to undertake duties in other clinics within the Service and other Health service establishments when required for holiday or sickness relief or temporary redeployment. KEY OUTCOMES Appropriate clinical dental care and screening provided to a high standard for clients of the Community Dental Service and recognised Professional Standards. Assist the dental team in managing the referrals received and set up procedures to manage the allocation and assessment of referrals among the clinicians working at local clinics. Work with clinicians to ensure effective management of clinical diaries enabling an increase in the number of patients assessed, thereby reducing any backlog of referrals. Actively participate in and contribute to CDS peer review activities. Contribute to review of acceptance and discharge criteria for children and adults. Training, advice and support provided to the service and other members of the dental team.
Mar 05, 2026
Full time
Senior Dental Officer Permanent, Full Time Hours: 37.5 hours per week Bases: Thetford Healthy Living Centre, IP24 1JD Salary: £81,716 - £95,579 per annum for SDO Do you want to make a real difference in a socially minded, values driven organisation? We are an award-winning employee owned social enterprise, providing high quality community dental services across east and central England. Community Dental Services CIC are looking for a senior clinician who identifies with our values as a Social Enterprise and is passionate about providing care for those most at need. Applications are invited from enthusiastic dentists for this post based at our clinic at Thetford Healthy Living Centre. The post may also involve working regularly at other clinics in Norfolk depending on service need. Main duties of the job The post holder will deliver dental care and advice to patients and their carers from community groups, including patients with additional needs, who are clients of Community Dental Services. Services to be provided include preventive care and advice, dental treatment, care under sedation and general anaesthesia, and epidemiological field work. Working at other locations to support the client group will be required including domiciliary care and local hospitals. Community Dental Services encourages postgraduate education and development. Mentorship and training will be provided to support this if required. You must be GDC registered and have an active NHS performer number . Please note CDS are unable to offer visa sponsorship. What do we offer? 32 days holiday plus bank holidays. Access to the NHS Practitioners Scheme. 24/7 access to Employee Assistance Programme Time allowance for hospital appointments Paid indemnity Uniforms provided Free tea and coffee provided Shareholder opportunity to annual bonus Company paid sickness benefits Opportunity to play a key part in local social care initiatives Dentally led, patient focused working environment that is not constrained by UDA targets Opportunity to develop your skills and career with funded internal and external mandatory training, postgraduate qualifications, PgC, PgDip, Msc. Build your portfolio for tier 2 or speciality training. Support with training for your wider professional development. Become a shareholder and have a say in how our organisation is run at all levels as an employee director, or regional representative Please contact Angela Simms, Clinical Lead, to discuss the roles available or to arrange visits to the clinics on Please ensure that you read the Job Description, which also includes the person specification, before applying. JOB DESCRIPTION POST : Senior Dental Officer MANAGED BY : Clinical Lead ACCOUNTABLE TO : Clinical Lead ROLE SUMMARY : The post holder will be required to provide clinical cover at a range of sites within Norfolk. The post is essentially that of a senior clinician providing oral care for clients of the Community Dental Service who have additional needs. The post holder will be involved in providing care for Additional Needs groups, including provision of intravenous sedation, inhalation sedation and treatment under general anaesthesia. The majority of the post will be split between community dental clinics in Thetford with sessions at other clinics and hospital sites as required. RELATIONSHIPS : Work in conjunction with the Clinical Lead, Operations Manager, Specialists, Chief Operations Director, other Senior Dental Officers, Dental Officers and Dental Therapists, particularly those involved in providing sedation and general anaesthesia within the service. Liaise with colleagues in Community Dental Services, Hospital and General Dental Services. PRINCIPAL RESPONSIBILITIES : 1. To provide a wide range of oral care to clients of the Community Dental Services. Client groups include children and adults with special needs (dental anxiety requiring behavioural management, medical complexities, learning disabilities, limitations of personal mobility, physical disabilities, mental health service users, those requiring bariatric services, looked after children.) This will include:- Providing sedation and dental treatment (provider/operator). This may include inhalation and intravenous sedation for clients in Norfolk & Waveney clinics. Providing care in dental clinics and on a domiciliary basis, in a mobile dental unit and hospital setting. Providing care under general anaesthesia. Accepting referrals from colleagues in the Salaried, Hospital and General Dental Services. Operate and help develop team dentistry within the Service involving dental therapists and dental nurses in delivering patient care and ensure that the Service operates efficiently and effectively. 2. Assist the Clinical Lead, Specialists and Operations Manager in the management, monitoring, evaluation and development of the Dental Service. 3. Participate in and provide in-service training and continuing education for other members of the Service. Provide clinical supervision for dentists and dental therapists. 4. Participate in epidemiological surveys, on oral health status and oral health care as required. 5. Participate in Clinical Governance, programmes of clinical audit, peer review and other quality initiatives. Undertake in-service training as required and demonstrate and record a commitment to continuing dental education. 6. Produce and maintain accurate records of dental screening, epidemiology and dental care provided complying with CDS's Record Keeping Policies. Complete accurately appropriate NHS forms (eg FP17 forms) and Private dentistry forms. Collect and receipt patients' charges in accordance with NHS and CDS Regulations and ensure safe keeping of monies through banking in accordance with Company's Policies and Procedures. Paper and computer systems will be involved. 7. Produce and maintain accurate management records using computer systems where appropriate. 8. The post holder may be asked to undertake duties in other clinics within the Service and other Health service establishments when required for holiday or sickness relief or temporary redeployment. KEY OUTCOMES Appropriate clinical dental care and screening provided to a high standard for clients of the Community Dental Service and recognised Professional Standards. Assist the dental team in managing the referrals received and set up procedures to manage the allocation and assessment of referrals among the clinicians working at local clinics. Work with clinicians to ensure effective management of clinical diaries enabling an increase in the number of patients assessed, thereby reducing any backlog of referrals. Actively participate in and contribute to CDS peer review activities. Contribute to review of acceptance and discharge criteria for children and adults. Training, advice and support provided to the service and other members of the dental team.

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