Amazing opportunity We have an amazing opportunity for an Engineering Lecturer to deliver high-quality teaching across Level 1 5 courses to full-time and part-time learners aged 16+. You ll support curriculum development, create engaging learning materials, and help drive student success. Key Responsibilities Teach a range of engineering subjects using practical and theory-based methods Plan lessons, develop course materials, and assess student work Provide academic and pastoral support to help learners reach their potential Contribute to curriculum development and new course delivery Support recruitment activities, student reviews, and progress monitoring Work collaboratively with the Course Leader and teaching team What We re Looking For Level 5 Engineering qualification (or equivalent) GCSE Maths & English (or equivalent) Teaching qualification or willingness to work towards one Industry experience in engineering (e.g., CAD, manufacturing, mechanical, electrical) Strong communication skills with the ability to motivate learners Join a supportive team committed to delivering outstanding education and creating opportunities for every student to succeed. Generous annual leave entitlement of up to 55 days per year (including bank and public holidays) Holiday purchase scheme to buy additional leave Teachers Pension Scheme Funded CPD opportunities, regular staff development training, and paid volunteering days Career progression with tailored support Free courses to support your professional and personal development (subject to approval) 24/7 access to same-day GP appointments Exclusive discounts and cashback for retail, dining, and leisure Health cash plan options Discounted on-site gym membership Free counselling services and mental health support app Green travel discount schemes, including rail and Cycle to Work Free Microsoft Office 365 for personal use on up to five devices Discounted hair and beauty treatments at the on-site salon Subsidised coffee shop and food outlets with varied dining options Free daily breakfast for all staff A shared purpose focused on transforming the lives of learners and staff Recruited UK will make every effort to provide feedback, although this is not always possible. If you have not been contacted within 5 days, then unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities.
Feb 16, 2026
Full time
Amazing opportunity We have an amazing opportunity for an Engineering Lecturer to deliver high-quality teaching across Level 1 5 courses to full-time and part-time learners aged 16+. You ll support curriculum development, create engaging learning materials, and help drive student success. Key Responsibilities Teach a range of engineering subjects using practical and theory-based methods Plan lessons, develop course materials, and assess student work Provide academic and pastoral support to help learners reach their potential Contribute to curriculum development and new course delivery Support recruitment activities, student reviews, and progress monitoring Work collaboratively with the Course Leader and teaching team What We re Looking For Level 5 Engineering qualification (or equivalent) GCSE Maths & English (or equivalent) Teaching qualification or willingness to work towards one Industry experience in engineering (e.g., CAD, manufacturing, mechanical, electrical) Strong communication skills with the ability to motivate learners Join a supportive team committed to delivering outstanding education and creating opportunities for every student to succeed. Generous annual leave entitlement of up to 55 days per year (including bank and public holidays) Holiday purchase scheme to buy additional leave Teachers Pension Scheme Funded CPD opportunities, regular staff development training, and paid volunteering days Career progression with tailored support Free courses to support your professional and personal development (subject to approval) 24/7 access to same-day GP appointments Exclusive discounts and cashback for retail, dining, and leisure Health cash plan options Discounted on-site gym membership Free counselling services and mental health support app Green travel discount schemes, including rail and Cycle to Work Free Microsoft Office 365 for personal use on up to five devices Discounted hair and beauty treatments at the on-site salon Subsidised coffee shop and food outlets with varied dining options Free daily breakfast for all staff A shared purpose focused on transforming the lives of learners and staff Recruited UK will make every effort to provide feedback, although this is not always possible. If you have not been contacted within 5 days, then unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities.
Job Application for HCM Specialist at Man GroupNewLondon About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at As at 30 September 2025 The Team Reporting into the Finance & People Technology Lead, you will deliver transformation projects within the People/Human Resource function and support the operation of its technology applications. The core of the People technology tech estate is built around Enterprise Management Cloud supplemented by a number of best in breed point solutions which provide specialist capabilities such as the talent acquisition platform Recruitment. The successful candidate will be responsible for both the hands on operation of these products along with ensuring that their capabilities support the People function as it pursues greater automation and the ever evolving regulatory environment. Role Responsibilities Implement, maintain, and troubleshoot core People systems including ERP, Recruitment and Talent tools; Coordinate with internal and external stakeholders to develop change initiatives, system roadmaps, and requirements including; Contribute to the adoption of AI within the People function; Develop, analyse, prioritise, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process; Implement best practices for scalability, supportability, ease of maintenance, and system performance; Experience in leading teams through significant change. Key Competencies Essential Significant experience with configuring and optimizing the HCM Absence Management & Time Tracking, Core HCM, Talent Management and Security Modules; Experience with report writing within HCM; Previous role in a People function where significant change has been successfully implemented; Knowledge and experience of Human Resource process design, with an understanding of what "good" looks like; Exposure to technology and a desire to work in technology-enabled Human Resource transformation programmes and learn about how technology is transforming People functions of the future. Advantageous Previous experience with the Talent Acquisition tool CRM; Previous experience successfully deploying AI use cases. Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact .
Feb 16, 2026
Full time
Job Application for HCM Specialist at Man GroupNewLondon About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at As at 30 September 2025 The Team Reporting into the Finance & People Technology Lead, you will deliver transformation projects within the People/Human Resource function and support the operation of its technology applications. The core of the People technology tech estate is built around Enterprise Management Cloud supplemented by a number of best in breed point solutions which provide specialist capabilities such as the talent acquisition platform Recruitment. The successful candidate will be responsible for both the hands on operation of these products along with ensuring that their capabilities support the People function as it pursues greater automation and the ever evolving regulatory environment. Role Responsibilities Implement, maintain, and troubleshoot core People systems including ERP, Recruitment and Talent tools; Coordinate with internal and external stakeholders to develop change initiatives, system roadmaps, and requirements including; Contribute to the adoption of AI within the People function; Develop, analyse, prioritise, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process; Implement best practices for scalability, supportability, ease of maintenance, and system performance; Experience in leading teams through significant change. Key Competencies Essential Significant experience with configuring and optimizing the HCM Absence Management & Time Tracking, Core HCM, Talent Management and Security Modules; Experience with report writing within HCM; Previous role in a People function where significant change has been successfully implemented; Knowledge and experience of Human Resource process design, with an understanding of what "good" looks like; Exposure to technology and a desire to work in technology-enabled Human Resource transformation programmes and learn about how technology is transforming People functions of the future. Advantageous Previous experience with the Talent Acquisition tool CRM; Previous experience successfully deploying AI use cases. Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact .
Court of Protection / DOL Solicitor Salary: £38,220 - £51,356 per annum (Expires 23/02/2026) Company: North Yorkshire Council Location: Northallerton, North Yorkshire Job Type: Full Time Flexible hybrid opportunities, working from home and at our County Hall office in Northallerton if required. About the Team North Yorkshire Legal and Democratic Services is a positive, ambitious and successful team which has a strong commitment to provide high quality and cost-effective legal services to the Council and a number of external clients. Join a leading Legal Team in North Yorkshire! We are looking for a Court of Protection / DOL Solicitor to support our Outstanding Children and Young People's services. About Us The Legal Service is part of our Legal and Democratic Services (LDS) within the Chief Executive's Group. As part of our team, you will play a pivotal role in supporting the wide range of services provided to the County of North Yorkshire. Our mission is to deliver comprehensive, high-quality legal services to Directorates, the Council's Executive, full Council, Committees, Members, and external clients. Role As a Court of Protection Solicitor/Lawyer, you will support our Children and Young People Services in progressing deprivation of liberty applications in the Court of Protection and National DoL List ("NDL") Family Division, High Court. Your expertise will be needed in Court of Protection matters and an awareness of mental capacity issues in relation to children and young people. Key Responsibilities Providing expert advice and representation in children legal matters including primarily court of protection applications for children and young people Advice and assistance in progression of deprivation of liberty applications in the National DoL List Court Managing legal queries from the Children and Young People Services Directorate Conducting research to address more complex legal issues Collaborating with the legal team to ensure compliance with Law Society Professional Standards and Lexcel accreditation Contributing to the overall success of First North Law, NYC's wholly owned company, in generating external income and delivering high-quality legal services Requirements A practising certificate Experience in Court of Protection Deprivation of Liberty applications, Children law and Mental capacity issues Strong research and legal analysis skills The ability to provide clear legal advice on complex issues A collaborative mindset with the ability to work well in a team environment Excellent communication and interpersonal skills What We Offer You A supportive, professional team environment where you'll grow your career. We offer hybrid working with the option to work from home and flexible hours, helping you achieve a healthy work-life balance. We're committed to your growth, offering continuous learning, career progression opportunities, and financial support for additional qualifications. We recognise the importance of family time and well-being, offering generous leave and additional benefits like paid volunteering leave. Enjoy the security of a robust pension plan designed for your future. Take advantage of our employee benefits scheme which includes discounts on shopping, home tech, green car schemes, and more! Contact If you are passionate about working within the public sector and making a meaningful impact on the lives of children and families in North Yorkshire, we would love to hear from you. Please contact Claire Bryant (Senior Solicitor - Children) at or . To apply please click the Apply Now link below.
Feb 16, 2026
Full time
Court of Protection / DOL Solicitor Salary: £38,220 - £51,356 per annum (Expires 23/02/2026) Company: North Yorkshire Council Location: Northallerton, North Yorkshire Job Type: Full Time Flexible hybrid opportunities, working from home and at our County Hall office in Northallerton if required. About the Team North Yorkshire Legal and Democratic Services is a positive, ambitious and successful team which has a strong commitment to provide high quality and cost-effective legal services to the Council and a number of external clients. Join a leading Legal Team in North Yorkshire! We are looking for a Court of Protection / DOL Solicitor to support our Outstanding Children and Young People's services. About Us The Legal Service is part of our Legal and Democratic Services (LDS) within the Chief Executive's Group. As part of our team, you will play a pivotal role in supporting the wide range of services provided to the County of North Yorkshire. Our mission is to deliver comprehensive, high-quality legal services to Directorates, the Council's Executive, full Council, Committees, Members, and external clients. Role As a Court of Protection Solicitor/Lawyer, you will support our Children and Young People Services in progressing deprivation of liberty applications in the Court of Protection and National DoL List ("NDL") Family Division, High Court. Your expertise will be needed in Court of Protection matters and an awareness of mental capacity issues in relation to children and young people. Key Responsibilities Providing expert advice and representation in children legal matters including primarily court of protection applications for children and young people Advice and assistance in progression of deprivation of liberty applications in the National DoL List Court Managing legal queries from the Children and Young People Services Directorate Conducting research to address more complex legal issues Collaborating with the legal team to ensure compliance with Law Society Professional Standards and Lexcel accreditation Contributing to the overall success of First North Law, NYC's wholly owned company, in generating external income and delivering high-quality legal services Requirements A practising certificate Experience in Court of Protection Deprivation of Liberty applications, Children law and Mental capacity issues Strong research and legal analysis skills The ability to provide clear legal advice on complex issues A collaborative mindset with the ability to work well in a team environment Excellent communication and interpersonal skills What We Offer You A supportive, professional team environment where you'll grow your career. We offer hybrid working with the option to work from home and flexible hours, helping you achieve a healthy work-life balance. We're committed to your growth, offering continuous learning, career progression opportunities, and financial support for additional qualifications. We recognise the importance of family time and well-being, offering generous leave and additional benefits like paid volunteering leave. Enjoy the security of a robust pension plan designed for your future. Take advantage of our employee benefits scheme which includes discounts on shopping, home tech, green car schemes, and more! Contact If you are passionate about working within the public sector and making a meaningful impact on the lives of children and families in North Yorkshire, we would love to hear from you. Please contact Claire Bryant (Senior Solicitor - Children) at or . To apply please click the Apply Now link below.
Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at As at 30 September 2025 The Team Reporting into the Finance & People Technology Lead, you will deliver transformation projects within the People/Human Resource function and support the operation of its technology applications. The core of the People technology tech estate is built around Workday Enterprise Management Cloud supplemented by a number of best in breed point solutions which provide specialist capabilities such as the talent acquisition platform Greenhouse Recruitment. The successful candidate will be responsible for both the hands-on operation of these products along with ensuring that their capabilities support the People function as it pursues greater automation and the ever-evolving regulatory environment. Role Responsibilities Implement, maintain, and troubleshoot core People systems including ERP, Recruitment and Talent tools; Coordinate with internal and external stakeholders to develop change initiatives, system roadmaps, and requirements including;Contribute to the adoption of AI within the People function; Develop, analyse, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process; Implement best practices for scalability, supportability, ease of maintenance, and system performance Experience in leading teams through significant change. Significant experience with configuring and optimizing the Workday HCM Absence Management & Time Tracking, Core HCM, Talent Management and Security Modules; Experience with report writing within Workday HCM; Previous role in a People function where significant change has been successfully implemented; Knowledge and experience of Human Resource process design, with an understanding of what "good" looks like; Exposure to technology and a desire to work in technology-enabled Human Resource transformation programmes and learn about how technology is transforming People functions of the future. Advantageous Previous experience with the Talent Acquisition tool Greenhouse CRM; Previous experience successfully deploying AI use cases. Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual "Mankind" days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please .
Feb 16, 2026
Full time
Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at As at 30 September 2025 The Team Reporting into the Finance & People Technology Lead, you will deliver transformation projects within the People/Human Resource function and support the operation of its technology applications. The core of the People technology tech estate is built around Workday Enterprise Management Cloud supplemented by a number of best in breed point solutions which provide specialist capabilities such as the talent acquisition platform Greenhouse Recruitment. The successful candidate will be responsible for both the hands-on operation of these products along with ensuring that their capabilities support the People function as it pursues greater automation and the ever-evolving regulatory environment. Role Responsibilities Implement, maintain, and troubleshoot core People systems including ERP, Recruitment and Talent tools; Coordinate with internal and external stakeholders to develop change initiatives, system roadmaps, and requirements including;Contribute to the adoption of AI within the People function; Develop, analyse, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process; Implement best practices for scalability, supportability, ease of maintenance, and system performance Experience in leading teams through significant change. Significant experience with configuring and optimizing the Workday HCM Absence Management & Time Tracking, Core HCM, Talent Management and Security Modules; Experience with report writing within Workday HCM; Previous role in a People function where significant change has been successfully implemented; Knowledge and experience of Human Resource process design, with an understanding of what "good" looks like; Exposure to technology and a desire to work in technology-enabled Human Resource transformation programmes and learn about how technology is transforming People functions of the future. Advantageous Previous experience with the Talent Acquisition tool Greenhouse CRM; Previous experience successfully deploying AI use cases. Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual "Mankind" days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please .
Retail Experience Manager Position Summary Samsung CE is at the forefront of consumer electronics innovation, offering consumers elevated experiences that enhance Everyday Living, in Every Home. Powered by Industry leading hardware innovation and the latest AI software technology. We are passionate about empowering consumers to connect, interact and experience their content and life moments through our products. Working with us means helping to shape the future of consumer electronics technology in the home, joining a forward-thinking team, and pushing the boundaries of what's possible. Our culture is built on collaboration, innovation and a relentless pursuit of excellence. We thrive in a dynamic environment where every team member's voice is valued, fostering creativity and ambition. Together we push boundaries and embrace challenges, driving forward with a shared vision of delivering exceptional consumer experiences. Our commitment to high performance empowers us to celebrate successes and learn from test & trial, ensuring that we continuously evolve and lead in the industry. In the competitive and fast-paced world of retail, Visual Merchandisers play a vital role in enhancing customer experience and driving sales through powerful, strategic, and visually compelling product displays. Samsung is a brand built on innovation and aesthetic excellence, and its in-store experience is a key reflection of its values. Visual Merchandisers are responsible for making sure that each product, from TV's to Washing Machines, is presented in a way that aligns with the brand's identity. Visual Merchandisers create and implement visual displays that highlight product features, enhance storytelling, and increase customer engagement through promotional assets. The role involves planogram execution, display planning, cross-functional collaboration, and adapting global guidelines to fit local needs. Role and Responsibilities Your key responsibilities Visual merchandisers are the creative brains behind the aesthetics of retail spaces. A core part of the role is to plan and develop displays & messaging that are eye-catching but inherently sales-driven. The visual merchandiser's primary responsibility is to ensure that the layout and presentation of products are effectively optimised. Designing and implementing store layouts and strategies for visual campaigns in tandem with other divisions primarily TV, AV and DA to create a synergy between all CE product categories and areas. Work collaboratively with other departments and analyse sales data to see that products are displayed to the best advantage and be up-to-date on the latest trends of the industry. Maintain and keep records including photograph displays, participate in promotional events, control display budgeting, and travel to ensure consistency in store execution. Creating attractive and effective product displays, store layouts, and designing a visual marketing strategy. Creating a better shopping experience that increases sales through strategic product placement and presentation. Responsible for all instore messaging, content and promotions Development of a robust continuous improvement plan for the Retail Estate. Plan and review weekly, monthly, quarterly and yearly budgets for print & digital content Plan and review communications and meetings to ensure full stakeholder alignment. Manage and hold to account our Print, implementation & Content Agencies Represent and Promote Samsung to Retail Customers ensuring a strong working relationship to ensure the strongest share of voice for Samsung within in all stores. Represent and Promote Samsung to Retailers to ensure a strong working relationship to ensure their colleagues are delivering the Samsung objectives, ensuring a clear joint business plan, to drive Samsung SOB across a cohort of KPI's. Drive efficiencies and innovation across the operation to reduce cost Ability to both plan ahead and deliver multiple projects simultaneously, under tight deadlines and to the standard that a top global brand should expect Have a robust rhythm and routine to ensure stakeholders across SEUK / Europe & Suwon are aligned to all activity. Influence and shape Global plans by developing strong relationships with the Suwon team. What we need for this role To be successful, you will possess the following skills and attributes: Practical hands on experience of designing and executing displays & messaging, combined with a good eye for design. A specialist in visual display techniques alongside customer journey theory, retail customer flow strategies and retail psychology. An individual who can combine creative with commercial awareness and practical skills in equal measure. Capable of managing artistic vision with business acumen are valuable, knowing that in the end, it is all about delivering sales. Excellent communication skills, adaptability, and the ability to work well under pressure. In depth knowledge & proven examples of application of shopper journey Proven project management skills Able to manage complexity and bring clarity from ambiguity An effective communicator with confidence in storytelling & influencing senior stakeholders Proven agency management skills & budget control Articulate at a high level in written and numerical skills Consistent delivery against the roles key responsibilities and have built close relationships with partners and agencies to drive sales underpinned by strong metrics. Improving consumer experience whilst driving cost and operational efficiency through adoption of new tools & technology (ie. Ai) Bringing the voice of the customer into strategic thinking & plans Skills and Qualifications Benefits of working at Samsung include Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Pension contribution Three volunteering days each year Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :
Feb 15, 2026
Full time
Retail Experience Manager Position Summary Samsung CE is at the forefront of consumer electronics innovation, offering consumers elevated experiences that enhance Everyday Living, in Every Home. Powered by Industry leading hardware innovation and the latest AI software technology. We are passionate about empowering consumers to connect, interact and experience their content and life moments through our products. Working with us means helping to shape the future of consumer electronics technology in the home, joining a forward-thinking team, and pushing the boundaries of what's possible. Our culture is built on collaboration, innovation and a relentless pursuit of excellence. We thrive in a dynamic environment where every team member's voice is valued, fostering creativity and ambition. Together we push boundaries and embrace challenges, driving forward with a shared vision of delivering exceptional consumer experiences. Our commitment to high performance empowers us to celebrate successes and learn from test & trial, ensuring that we continuously evolve and lead in the industry. In the competitive and fast-paced world of retail, Visual Merchandisers play a vital role in enhancing customer experience and driving sales through powerful, strategic, and visually compelling product displays. Samsung is a brand built on innovation and aesthetic excellence, and its in-store experience is a key reflection of its values. Visual Merchandisers are responsible for making sure that each product, from TV's to Washing Machines, is presented in a way that aligns with the brand's identity. Visual Merchandisers create and implement visual displays that highlight product features, enhance storytelling, and increase customer engagement through promotional assets. The role involves planogram execution, display planning, cross-functional collaboration, and adapting global guidelines to fit local needs. Role and Responsibilities Your key responsibilities Visual merchandisers are the creative brains behind the aesthetics of retail spaces. A core part of the role is to plan and develop displays & messaging that are eye-catching but inherently sales-driven. The visual merchandiser's primary responsibility is to ensure that the layout and presentation of products are effectively optimised. Designing and implementing store layouts and strategies for visual campaigns in tandem with other divisions primarily TV, AV and DA to create a synergy between all CE product categories and areas. Work collaboratively with other departments and analyse sales data to see that products are displayed to the best advantage and be up-to-date on the latest trends of the industry. Maintain and keep records including photograph displays, participate in promotional events, control display budgeting, and travel to ensure consistency in store execution. Creating attractive and effective product displays, store layouts, and designing a visual marketing strategy. Creating a better shopping experience that increases sales through strategic product placement and presentation. Responsible for all instore messaging, content and promotions Development of a robust continuous improvement plan for the Retail Estate. Plan and review weekly, monthly, quarterly and yearly budgets for print & digital content Plan and review communications and meetings to ensure full stakeholder alignment. Manage and hold to account our Print, implementation & Content Agencies Represent and Promote Samsung to Retail Customers ensuring a strong working relationship to ensure the strongest share of voice for Samsung within in all stores. Represent and Promote Samsung to Retailers to ensure a strong working relationship to ensure their colleagues are delivering the Samsung objectives, ensuring a clear joint business plan, to drive Samsung SOB across a cohort of KPI's. Drive efficiencies and innovation across the operation to reduce cost Ability to both plan ahead and deliver multiple projects simultaneously, under tight deadlines and to the standard that a top global brand should expect Have a robust rhythm and routine to ensure stakeholders across SEUK / Europe & Suwon are aligned to all activity. Influence and shape Global plans by developing strong relationships with the Suwon team. What we need for this role To be successful, you will possess the following skills and attributes: Practical hands on experience of designing and executing displays & messaging, combined with a good eye for design. A specialist in visual display techniques alongside customer journey theory, retail customer flow strategies and retail psychology. An individual who can combine creative with commercial awareness and practical skills in equal measure. Capable of managing artistic vision with business acumen are valuable, knowing that in the end, it is all about delivering sales. Excellent communication skills, adaptability, and the ability to work well under pressure. In depth knowledge & proven examples of application of shopper journey Proven project management skills Able to manage complexity and bring clarity from ambiguity An effective communicator with confidence in storytelling & influencing senior stakeholders Proven agency management skills & budget control Articulate at a high level in written and numerical skills Consistent delivery against the roles key responsibilities and have built close relationships with partners and agencies to drive sales underpinned by strong metrics. Improving consumer experience whilst driving cost and operational efficiency through adoption of new tools & technology (ie. Ai) Bringing the voice of the customer into strategic thinking & plans Skills and Qualifications Benefits of working at Samsung include Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Pension contribution Three volunteering days each year Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :
We have fantastic opportunities for a permanent Incident Response Operative to join our Area 7 account in Northampton, at our Leicester Forest East Depot (LE3 3GB) We provide maintenance and response across a vast area of some of the UK's busiest motorways and strategic highways across the east midlands and north of England. As many as 180,000 vehicles a day use certain sections of this vital network. Our 200+ Amey people provide vital maintenance and respond to incidents to keep the travelling public moving. The standard hours of work are on a 4 on 4 off pattern, rotating days and nights, averaging 42 hrs per week. As part of a two-man crew across a wider team, you will be responsible for : All aspects of highway maintenance and response works including acting as first response dealing with incidents, Find and Fix, lamp scouting, routine and cyclic maintenance activities, litter picking, etc. Winter maintenance operations Attending project and safety briefings as required Driving/operating vehicles/plant requiring general and specialist skills including daily checks, reporting and recording any defects. Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect members of the public, making use of our close call procedure and following our Zero code targets. Carrying out vehicle checks on all vehicles prior to use and at the end of each shift, correctly reporting and recording any defects. Keeping records and completing all necessary job packs and paperwork. Assessment, deployment, and removal of suitable pedestrian and traffic management Liaise with other employees of Amey, sub-contractors, emergency services, the police, the public, clients and customers. Covering callout/standby and absences such as annual leave. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Full driving licence, with Class C HGV with Drivers CPC Experience on highways Experienced working outdoors in challenging weather conditions CSCS card (desirable) If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Feb 15, 2026
Full time
We have fantastic opportunities for a permanent Incident Response Operative to join our Area 7 account in Northampton, at our Leicester Forest East Depot (LE3 3GB) We provide maintenance and response across a vast area of some of the UK's busiest motorways and strategic highways across the east midlands and north of England. As many as 180,000 vehicles a day use certain sections of this vital network. Our 200+ Amey people provide vital maintenance and respond to incidents to keep the travelling public moving. The standard hours of work are on a 4 on 4 off pattern, rotating days and nights, averaging 42 hrs per week. As part of a two-man crew across a wider team, you will be responsible for : All aspects of highway maintenance and response works including acting as first response dealing with incidents, Find and Fix, lamp scouting, routine and cyclic maintenance activities, litter picking, etc. Winter maintenance operations Attending project and safety briefings as required Driving/operating vehicles/plant requiring general and specialist skills including daily checks, reporting and recording any defects. Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect members of the public, making use of our close call procedure and following our Zero code targets. Carrying out vehicle checks on all vehicles prior to use and at the end of each shift, correctly reporting and recording any defects. Keeping records and completing all necessary job packs and paperwork. Assessment, deployment, and removal of suitable pedestrian and traffic management Liaise with other employees of Amey, sub-contractors, emergency services, the police, the public, clients and customers. Covering callout/standby and absences such as annual leave. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Full driving licence, with Class C HGV with Drivers CPC Experience on highways Experienced working outdoors in challenging weather conditions CSCS card (desirable) If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Recruitment Consultant - Social Care. Onsite Birmingham (Midlands). Competitive basic salary DOE + uncapped commission You know how it feels to make a placement that genuinely changes someone's life. If you enjoy building relationships, picking up the phone and turning conversations into long-term partnerships, this could be your next step. We're looking for a Recruitment Consultant to specialise in Social Care roles across the Midlands, or a proven sales professional ready to move into recruitment. You will join our established Brook Street team and help connect social care professionals with the organisations that need them most. What you will be doing Growing and managing your own Social Care client base across the Midlands Making business development calls and holding client meetings to understand recruitment needs Sourcing, screening and interviewing candidates and matching them to meaningful roles. Actively marketing your best candidates to new and existing clients Building long-term relationships with clients and candidates based on trust and great service. Developing your personal brand online and working towards clear targets Who are we looking for? An experienced Recruitment Consultant from any sector, with a track record of billing in temp or perm recruitment Or a driven sales professional (B2B, B2C, telesales or outbound) with strong customer service and admin skills. Someone with a strong work ethic, who is eager to learn. Ambitious, target driven and money motivated. Confident, clear communicator who enjoys speaking to people all day. Experience in Social Care recruitment is a bonus, but not essential. We will give you the tools and training to build expertise in this market. What you will get Training and development: 8-week blended, on-the-job and online training programme, plus ongoing support from our Learning and Development team and a clear Brook Street Career Ladder Pay and incentives: Competitive base salary with uncapped commission, bonuses and regular incentives. Time off: 24 days annual leave, rising to 27 with service, plus your birthday off, with the option to buy up to five extra days. Recognition: Shout outs, Branch of the Year competitions, high-performance incentives and regular rewards Pension: Competitive pension with contributions that increase with length of service Health and wellbeing: Flexible benefits fund that can be used towards private medical insurance, dental, gym memberships, health screenings and more. Work life balance: Generous family friendly policies and an employee assistance programme. Extras: Monthly early finish Fridays, discounted share purchase scheme, annual volunteering opportunities and awards, gym discounts and retail savings through Tastecard and ManpowerGroup Rewards. Why Brook Street? We are one of the UK's most trusted recruitment agencies for business professionals and social care. We keep recruitment personal and focus on quality, which is why people come back to us. Brook Street is part of ManpowerGroup, recognised as one of the world's most ethical companies for 16 years. We stand for integrity, transparency and doing the right thing. We are committed to a diverse and inclusive community where everyone can be themselves and succeed on merit. We welcome applications from all suitably qualified or experienced people. ManpowerGroup is a Disability Confident Employer, and we are happy to discuss flexible working. Please note you must live in the United Kingdom and have full right to work. Ready to take the next step? If this sounds like you and you are ready to grow your recruitment career in Social Care with Brook Street, apply now.
Feb 15, 2026
Full time
Recruitment Consultant - Social Care. Onsite Birmingham (Midlands). Competitive basic salary DOE + uncapped commission You know how it feels to make a placement that genuinely changes someone's life. If you enjoy building relationships, picking up the phone and turning conversations into long-term partnerships, this could be your next step. We're looking for a Recruitment Consultant to specialise in Social Care roles across the Midlands, or a proven sales professional ready to move into recruitment. You will join our established Brook Street team and help connect social care professionals with the organisations that need them most. What you will be doing Growing and managing your own Social Care client base across the Midlands Making business development calls and holding client meetings to understand recruitment needs Sourcing, screening and interviewing candidates and matching them to meaningful roles. Actively marketing your best candidates to new and existing clients Building long-term relationships with clients and candidates based on trust and great service. Developing your personal brand online and working towards clear targets Who are we looking for? An experienced Recruitment Consultant from any sector, with a track record of billing in temp or perm recruitment Or a driven sales professional (B2B, B2C, telesales or outbound) with strong customer service and admin skills. Someone with a strong work ethic, who is eager to learn. Ambitious, target driven and money motivated. Confident, clear communicator who enjoys speaking to people all day. Experience in Social Care recruitment is a bonus, but not essential. We will give you the tools and training to build expertise in this market. What you will get Training and development: 8-week blended, on-the-job and online training programme, plus ongoing support from our Learning and Development team and a clear Brook Street Career Ladder Pay and incentives: Competitive base salary with uncapped commission, bonuses and regular incentives. Time off: 24 days annual leave, rising to 27 with service, plus your birthday off, with the option to buy up to five extra days. Recognition: Shout outs, Branch of the Year competitions, high-performance incentives and regular rewards Pension: Competitive pension with contributions that increase with length of service Health and wellbeing: Flexible benefits fund that can be used towards private medical insurance, dental, gym memberships, health screenings and more. Work life balance: Generous family friendly policies and an employee assistance programme. Extras: Monthly early finish Fridays, discounted share purchase scheme, annual volunteering opportunities and awards, gym discounts and retail savings through Tastecard and ManpowerGroup Rewards. Why Brook Street? We are one of the UK's most trusted recruitment agencies for business professionals and social care. We keep recruitment personal and focus on quality, which is why people come back to us. Brook Street is part of ManpowerGroup, recognised as one of the world's most ethical companies for 16 years. We stand for integrity, transparency and doing the right thing. We are committed to a diverse and inclusive community where everyone can be themselves and succeed on merit. We welcome applications from all suitably qualified or experienced people. ManpowerGroup is a Disability Confident Employer, and we are happy to discuss flexible working. Please note you must live in the United Kingdom and have full right to work. Ready to take the next step? If this sounds like you and you are ready to grow your recruitment career in Social Care with Brook Street, apply now.
Select how often (in days) to receive an alert: Create Alert Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit . THE ROLE We're looking for a dynamic HR Generalist to join our HR team. You will partner with line managers and the HR team to provide effective and efficient HR Advisory and support service across our UK&I business. KEY RESPONSIBILITIES Custodian of all employee-administrative tasks across the employee lifecycle. Ensure 100% accuracy and tracking of employee data, in line with GDPR requirements. Accountable to ensure all HR administration is effectively processed in line with payroll deadlines. Reporting on HR data and information, ensures data reliability and provides analysis for HRD and HR Manager. Provides first line support to line managers on HR policy and administrative queries. Supports HR Manager with the preparation for the annual performance, talent and merit review cycle. Supports all aspects of best in class onboarding that lives Wella values. Accountable for coordination of all employee training programs including scheduling, processing of payments, bookings, spend management and loading on HR data portal. Works with Finance to ensure payroll forecast is routinely updated, to ensure effective payroll budget management. With support from the rest of the People team, will conduct appropriate training and HR presentations. Assist with key HR programs and projects. Contributes to creating outstanding employee experience, sees opportunities to do things better and proactively presents proposals to HRM/HRD. Champion talent development, capability building and a high trust culture grounded in Speed, Simplification, Accountability and Intensity. ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS A passion and desire to grow in an HR generalist career path. 2 to 4 years of experience in HR or people management role. Highly organized, deadline and process driven, with a high level of attention to detail. Take Ownership: Holds self and others accountable for ambitious results; escalates risks early and drives resolution. Execute with Urgency: Moves quickly from insight to action; accelerates decision making to capture opportunities in fast moving channels. Curious, asks questions, seeks to understand the bigger picture. Ability to communicate concisely and confidently. Resilient and flexible, adapts to new challenges. Capable of working successfully in a fast paced, ambiguous environment. Self motivated, takes initiative and wants to make an impact. Embraces diversity and fosters an inclusive team. Ethical and principled in your approach. WHAT WE OFFER 25 days holiday + additional day off for your birthday (not including bank holidays) 3 days' personal leave for your own signification life events 2 paid days off for volunteering/charity work Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution) Optional Family Private Medical Insurance Cover Income Protection Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella) Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd) EAP (Employee Assistance Program) Enhanced maternity, paternity, and adoption leave Eye Tests WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only) Workplace/Nursery Benefits 4 weeks working remotely abroad Early Friday Finish during Summer EEO OPPORTUNITIES The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. English - Please click on this link to review the Notification of Equal Opportunity Rights poster
Feb 15, 2026
Full time
Select how often (in days) to receive an alert: Create Alert Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit . THE ROLE We're looking for a dynamic HR Generalist to join our HR team. You will partner with line managers and the HR team to provide effective and efficient HR Advisory and support service across our UK&I business. KEY RESPONSIBILITIES Custodian of all employee-administrative tasks across the employee lifecycle. Ensure 100% accuracy and tracking of employee data, in line with GDPR requirements. Accountable to ensure all HR administration is effectively processed in line with payroll deadlines. Reporting on HR data and information, ensures data reliability and provides analysis for HRD and HR Manager. Provides first line support to line managers on HR policy and administrative queries. Supports HR Manager with the preparation for the annual performance, talent and merit review cycle. Supports all aspects of best in class onboarding that lives Wella values. Accountable for coordination of all employee training programs including scheduling, processing of payments, bookings, spend management and loading on HR data portal. Works with Finance to ensure payroll forecast is routinely updated, to ensure effective payroll budget management. With support from the rest of the People team, will conduct appropriate training and HR presentations. Assist with key HR programs and projects. Contributes to creating outstanding employee experience, sees opportunities to do things better and proactively presents proposals to HRM/HRD. Champion talent development, capability building and a high trust culture grounded in Speed, Simplification, Accountability and Intensity. ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS A passion and desire to grow in an HR generalist career path. 2 to 4 years of experience in HR or people management role. Highly organized, deadline and process driven, with a high level of attention to detail. Take Ownership: Holds self and others accountable for ambitious results; escalates risks early and drives resolution. Execute with Urgency: Moves quickly from insight to action; accelerates decision making to capture opportunities in fast moving channels. Curious, asks questions, seeks to understand the bigger picture. Ability to communicate concisely and confidently. Resilient and flexible, adapts to new challenges. Capable of working successfully in a fast paced, ambiguous environment. Self motivated, takes initiative and wants to make an impact. Embraces diversity and fosters an inclusive team. Ethical and principled in your approach. WHAT WE OFFER 25 days holiday + additional day off for your birthday (not including bank holidays) 3 days' personal leave for your own signification life events 2 paid days off for volunteering/charity work Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution) Optional Family Private Medical Insurance Cover Income Protection Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella) Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd) EAP (Employee Assistance Program) Enhanced maternity, paternity, and adoption leave Eye Tests WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only) Workplace/Nursery Benefits 4 weeks working remotely abroad Early Friday Finish during Summer EEO OPPORTUNITIES The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. English - Please click on this link to review the Notification of Equal Opportunity Rights poster
Overview AtVacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner? We are looking for aDeputy General Manager to join our team in London. Location: 1 Basinghall Avenue, London EC2V 5DD Rate of Pay: £50,000 per annum Working Pattern: Monday - Friday, 40 hours per week, 8:00am - 16:30pm, flexibility required Key responsibilities Team Leadership: Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery. Service Standards: Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations. Training and Development: Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence. Health & Safety: Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site. Guest Experience: Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality. Collaboration: Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site. What's in it for you? Working withVacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Feb 15, 2026
Full time
Overview AtVacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner? We are looking for aDeputy General Manager to join our team in London. Location: 1 Basinghall Avenue, London EC2V 5DD Rate of Pay: £50,000 per annum Working Pattern: Monday - Friday, 40 hours per week, 8:00am - 16:30pm, flexibility required Key responsibilities Team Leadership: Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery. Service Standards: Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations. Training and Development: Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence. Health & Safety: Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site. Guest Experience: Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality. Collaboration: Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site. What's in it for you? Working withVacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Join Our Team as Deputy Manager - ProCook at Our Cheshire Oaks Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK's fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Cheshire Oaks store. This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you'll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary. Key Responsibilities Support the Store Manager in daily operations and team leadership. Engage with customers to provide personalised product guidance and outstanding service. Assist in training team members on products, sales techniques, and customer engagement. Maintain high standards of store presentation, cleanliness, and inventory management. Drive sales through innovative merchandising and customer service strategies. What You Will Do Daily Start each day with a team briefing to set goals and tasks. Monitor customer service standards and take action to enhance customer satisfaction. Ensure compliance with company policies and operational procedures. Conduct stock checks and manage inventory efficiently. Assist the Store Manager in achieving sales targets and KPIs. Who You Are Enthusiastic about providing top-notch customer service. Experienced in retail management or supervisory roles. A strong leader who can motivate and inspire a team. Excellent communication skills, both verbal and written. Organised and detail-oriented with a problem-solving mindset. Comfortable using retail management systems and technology. Our Commitment to You - And Your Commitment to ProCook We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in. Why You'll Love Working at ProCook Salary is £30,000 -£32,000 per year depending on experience. A delightful welcome bag awaits you, filled with our fantastic products for you to explore. Quarterly Bonus based on sales targets. Be part of a fast-growing company. Join a friendly, close-knit team. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us. Learning & Development opportunities. Bike to Work scheme. We Welcome Everyone ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Feb 15, 2026
Full time
Join Our Team as Deputy Manager - ProCook at Our Cheshire Oaks Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK's fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Cheshire Oaks store. This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you'll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary. Key Responsibilities Support the Store Manager in daily operations and team leadership. Engage with customers to provide personalised product guidance and outstanding service. Assist in training team members on products, sales techniques, and customer engagement. Maintain high standards of store presentation, cleanliness, and inventory management. Drive sales through innovative merchandising and customer service strategies. What You Will Do Daily Start each day with a team briefing to set goals and tasks. Monitor customer service standards and take action to enhance customer satisfaction. Ensure compliance with company policies and operational procedures. Conduct stock checks and manage inventory efficiently. Assist the Store Manager in achieving sales targets and KPIs. Who You Are Enthusiastic about providing top-notch customer service. Experienced in retail management or supervisory roles. A strong leader who can motivate and inspire a team. Excellent communication skills, both verbal and written. Organised and detail-oriented with a problem-solving mindset. Comfortable using retail management systems and technology. Our Commitment to You - And Your Commitment to ProCook We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in. Why You'll Love Working at ProCook Salary is £30,000 -£32,000 per year depending on experience. A delightful welcome bag awaits you, filled with our fantastic products for you to explore. Quarterly Bonus based on sales targets. Be part of a fast-growing company. Join a friendly, close-knit team. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us. Learning & Development opportunities. Bike to Work scheme. We Welcome Everyone ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
# Designate Store ManagerJob Req ID: 56001Posting Date: 13 Feb 2026Function: EE RetailUnit: ConsumerLocation: Sheffield: The Moor (4015), Sheffield, United KingdomSalary: £34,000 plus uncapped monthly bonus# Our Team as a Retail Store Manager!Significant earning potential through commission, rewards, and incentives.24/7 access to an online GP for you and your immediate family.Market-leading paid carer's leave.Equalized family leave with 18 weeks full pay and 8 weeks half pay.Huge discounts on EE & BT products, saving you hundreds of pounds annually.Support for your career development.Season Ticket Travel Loan.Volunteering days to give back to your community.Optional Private Healthcare and Dental coverage.At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets - they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.# to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.At EE, we're building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We're open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we'll help find a role that fits your life and your ambitions.Join us and be part of a team where you can truly make a difference!This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Feb 15, 2026
Full time
# Designate Store ManagerJob Req ID: 56001Posting Date: 13 Feb 2026Function: EE RetailUnit: ConsumerLocation: Sheffield: The Moor (4015), Sheffield, United KingdomSalary: £34,000 plus uncapped monthly bonus# Our Team as a Retail Store Manager!Significant earning potential through commission, rewards, and incentives.24/7 access to an online GP for you and your immediate family.Market-leading paid carer's leave.Equalized family leave with 18 weeks full pay and 8 weeks half pay.Huge discounts on EE & BT products, saving you hundreds of pounds annually.Support for your career development.Season Ticket Travel Loan.Volunteering days to give back to your community.Optional Private Healthcare and Dental coverage.At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets - they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.# to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.At EE, we're building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We're open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we'll help find a role that fits your life and your ambitions.Join us and be part of a team where you can truly make a difference!This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.This role leads strategic change communications to support and embed a product-led way of working across LSEG. This person will develop and deliver an enterprise-wide change communications strategy enabling colleagues to understand, embrace and use product-led principles across LSEG. They will lead for simplicity, build engaging and simple communications and develop governance to ensure consistency across all product-led communication. This position is a Fixed term contract for a year Role Summary This role will develop and implement change communications for one of LSEG's most critical priorities, aligning plans across the firm following LSEG's change communication framework. They'll partner with the transformation team and other business leaders to diagnose change communication needs providing strategic engagement advice where needed. It will suit an experienced internal comms or change comms professional who is outcome-focused, fresh in thinking and great at making complex concepts simple. An outstanding partner, they'll work at pace, uphold strong communications governance and navigate conflicting priorities with confidence. What You'll be doing Provide oversight and direction on all Product-Led communications, driving consistency and alignment across Divisions and Functions through creation of toolkits and messaging guides. Lead the development of high-impact communications that deliver clear business outcomes . Collaborate with internal teams including the Transformation team, relevant Leadership Teams, Communications, Marketing and People teams to deliver consistently with impact Set a framework to measure the impact of communications and recommendations Lead the development of high-quality and high-impact communications that deliver clear outcomes against business priorities Advocate for the benefits of change and transformation and ensures all change comms plans align to the overarching transformation narrative. What Success Looks like A clear and consistent product-led narrative embedded across all internal communication channels, including talking points for leaders High levels of employee understanding of product-led principles, measured through surveys and feedback Communications that are open, transparent and delivered on time, with measurable outcomes supporting adoption and cultural change. Recognised for quality strategic advice and effective communication outcomes by senior and programme leaders. What You'll Bring A track record of creating simple and clear messaging, making relevant for diverse personas. A natural connector, with ability to join the dots quickly Critical thinking, prioritisation and delivery of excellence. Strong stakeholder management and influencing skills at senior levels. Expertise in change communications and organisational transformation. Strong proficiency in digital channels and compelling content creation. Collaborative attitude and passion for driving cultural change. What You'll get in return A unique opportunity to lead and influence communications for a major organisational shift, working with senior leaders and a global team.We value flexibility and are open to discussing work arrangements that support you to thrive. Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering
Feb 15, 2026
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.This role leads strategic change communications to support and embed a product-led way of working across LSEG. This person will develop and deliver an enterprise-wide change communications strategy enabling colleagues to understand, embrace and use product-led principles across LSEG. They will lead for simplicity, build engaging and simple communications and develop governance to ensure consistency across all product-led communication. This position is a Fixed term contract for a year Role Summary This role will develop and implement change communications for one of LSEG's most critical priorities, aligning plans across the firm following LSEG's change communication framework. They'll partner with the transformation team and other business leaders to diagnose change communication needs providing strategic engagement advice where needed. It will suit an experienced internal comms or change comms professional who is outcome-focused, fresh in thinking and great at making complex concepts simple. An outstanding partner, they'll work at pace, uphold strong communications governance and navigate conflicting priorities with confidence. What You'll be doing Provide oversight and direction on all Product-Led communications, driving consistency and alignment across Divisions and Functions through creation of toolkits and messaging guides. Lead the development of high-impact communications that deliver clear business outcomes . Collaborate with internal teams including the Transformation team, relevant Leadership Teams, Communications, Marketing and People teams to deliver consistently with impact Set a framework to measure the impact of communications and recommendations Lead the development of high-quality and high-impact communications that deliver clear outcomes against business priorities Advocate for the benefits of change and transformation and ensures all change comms plans align to the overarching transformation narrative. What Success Looks like A clear and consistent product-led narrative embedded across all internal communication channels, including talking points for leaders High levels of employee understanding of product-led principles, measured through surveys and feedback Communications that are open, transparent and delivered on time, with measurable outcomes supporting adoption and cultural change. Recognised for quality strategic advice and effective communication outcomes by senior and programme leaders. What You'll Bring A track record of creating simple and clear messaging, making relevant for diverse personas. A natural connector, with ability to join the dots quickly Critical thinking, prioritisation and delivery of excellence. Strong stakeholder management and influencing skills at senior levels. Expertise in change communications and organisational transformation. Strong proficiency in digital channels and compelling content creation. Collaborative attitude and passion for driving cultural change. What You'll get in return A unique opportunity to lead and influence communications for a major organisational shift, working with senior leaders and a global team.We value flexibility and are open to discussing work arrangements that support you to thrive. Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering
Join Our Team as Deputy Manager - ProCook at Our Cheshire Oaks Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK's fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Cheshire Oaks store. This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you'll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary. Key Responsibilities Support the Store Manager in daily operations and team leadership. Engage with customers to provide personalised product guidance and outstanding service. Assist in training team members on products, sales techniques, and customer engagement. Maintain high standards of store presentation, cleanliness, and inventory management. Drive sales through innovative merchandising and customer service strategies. What You Will Do Daily Start each day with a team briefing to set goals and tasks. Monitor customer service standards and take action to enhance customer satisfaction. Ensure compliance with company policies and operational procedures. Conduct stock checks and manage inventory efficiently. Assist the Store Manager in achieving sales targets and KPIs. Who You Are Enthusiastic about providing top-notch customer service. Experienced in retail management or supervisory roles. A strong leader who can motivate and inspire a team. Excellent communication skills, both verbal and written. Organised and detail-oriented with a problem-solving mindset. Comfortable using retail management systems and technology. Our Commitment to You - And Your Commitment to ProCook We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in. Why You'll Love Working at ProCook Salary is £30,000 -£32,000 per year depending on experience. A delightful welcome bag awaits you, filled with our fantastic products for you to explore. Quarterly Bonus based on sales targets. Be part of a fast-growing company. Join a friendly, close-knit team. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us. Learning & Development opportunities. Bike to Work scheme. We Welcome Everyone ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Feb 15, 2026
Full time
Join Our Team as Deputy Manager - ProCook at Our Cheshire Oaks Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK's fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Cheshire Oaks store. This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you'll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary. Key Responsibilities Support the Store Manager in daily operations and team leadership. Engage with customers to provide personalised product guidance and outstanding service. Assist in training team members on products, sales techniques, and customer engagement. Maintain high standards of store presentation, cleanliness, and inventory management. Drive sales through innovative merchandising and customer service strategies. What You Will Do Daily Start each day with a team briefing to set goals and tasks. Monitor customer service standards and take action to enhance customer satisfaction. Ensure compliance with company policies and operational procedures. Conduct stock checks and manage inventory efficiently. Assist the Store Manager in achieving sales targets and KPIs. Who You Are Enthusiastic about providing top-notch customer service. Experienced in retail management or supervisory roles. A strong leader who can motivate and inspire a team. Excellent communication skills, both verbal and written. Organised and detail-oriented with a problem-solving mindset. Comfortable using retail management systems and technology. Our Commitment to You - And Your Commitment to ProCook We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in. Why You'll Love Working at ProCook Salary is £30,000 -£32,000 per year depending on experience. A delightful welcome bag awaits you, filled with our fantastic products for you to explore. Quarterly Bonus based on sales targets. Be part of a fast-growing company. Join a friendly, close-knit team. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us. Learning & Development opportunities. Bike to Work scheme. We Welcome Everyone ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia - reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. Our Reward and Benefits Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
Feb 15, 2026
Full time
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia - reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. Our Reward and Benefits Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
# Business Customer Support Technician Apprentice LeedsJob Req ID: 54299Posting Date: 14 Jan 2026Function: ApprenticesUnit: BusinessLocation: Sovereign Street, Leeds, United KingdomSalary: 23,810 Business - Customer Support Technician Apprentice - Information Communications Technician level 3 Duration of the study programme - 18 months Location - 1 Sovereign Street, ,LEEDS, LS1 4BTCandidates must reside within a 90 minute commute of the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Apply by Date no end date for Field Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. A Level 3 Information Communication Technology qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice LeedsJob Req ID: 54299Posting Date: 14 Jan 2026Function: ApprenticesUnit: BusinessLocation: Sovereign Street, Leeds, United KingdomSalary: 23,810 Business - Customer Support Technician Apprentice - Information Communications Technician level 3 Duration of the study programme - 18 months Location - 1 Sovereign Street, ,LEEDS, LS1 4BTCandidates must reside within a 90 minute commute of the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Apply by Date no end date for Field Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. A Level 3 Information Communication Technology qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that
# Business Customer Support Technician Apprentice PlymouthJob Req ID: 54461Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Tamerton Foliot Road, Plymouth, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Tamerton Foliot Road, Whitleigh,PLYMOUTH, PL6 5DTCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice PlymouthJob Req ID: 54461Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Tamerton Foliot Road, Plymouth, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Tamerton Foliot Road, Whitleigh,PLYMOUTH, PL6 5DTCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
# Business Customer Support Technician Apprentice BirminghamJob Req ID: 54458Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Snowhill, Birmingham, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - SNOWHILL QUEENSWAY, BIRMINGHAM, B4 6GACandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice BirminghamJob Req ID: 54458Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Snowhill, Birmingham, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - SNOWHILL QUEENSWAY, BIRMINGHAM, B4 6GACandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely
# Business Customer Support Technician Apprentice ExeterJob Req ID: 54462Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Exeter Business Park, Exeter, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 3 Oberon Road, Exeter Business Park, EXETER, EX1 3QDCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice ExeterJob Req ID: 54462Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Exeter Business Park, Exeter, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 3 Oberon Road, Exeter Business Park, EXETER, EX1 3QDCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
# Business Customer Support Technician Apprentice PeterboroughJob Req ID: 54456Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Westwood, Peterborough, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Saville Road, Westwood, PETERBOROUGH, PE3 7NZTo ensure effective coverage of the area and to support personal wellbeing, candidates must reside within a 30 mile commute of our work location (PE3 7NZ, Peterborough) . Please note that due to geographical coverage needs, the northern boundary is more limited, and applicants should live no more than 5 miles north of PE3 7NZ. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice PeterboroughJob Req ID: 54456Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Westwood, Peterborough, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Saville Road, Westwood, PETERBOROUGH, PE3 7NZTo ensure effective coverage of the area and to support personal wellbeing, candidates must reside within a 30 mile commute of our work location (PE3 7NZ, Peterborough) . Please note that due to geographical coverage needs, the northern boundary is more limited, and applicants should live no more than 5 miles north of PE3 7NZ. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection
# Business Customer Support Technician Apprentice ChelmsfordJob Req ID: 54455Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Widford, Chelmsford, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Widford Industrial Estate, Rodney Way, CHELMSFORD, CM1 3BYCandidates must reside within a 30 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice ChelmsfordJob Req ID: 54455Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Widford, Chelmsford, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Widford Industrial Estate, Rodney Way, CHELMSFORD, CM1 3BYCandidates must reside within a 30 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic
