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If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number / with the subject line: "Application Support Request". Role: Sprinklr Implementation consultant Location: Nottingham Mode of Working: Onsite Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Are you looking for an opportunity to work at the forefront of customer experience technology? We have an exciting role for you - Sprinklr Implementation consultant. The Role As a Sprinklr Implementation Consultant you will work on solutions ensuring seamless integration with existing systems and processes. In this role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. Knowledge of web usability best practices, website navigation design and flow, content classification, and content management methods and systems. Ability to configure Sprinklr changes of high quality in line with Business requirements. Knowledge of various Sprinklr modules e.g. Social Media Management, Messaging, Email Management, Voice Channel, Omnichannel Routing, Analytics and Reporting, and Agent Desktop. Proven experience in implementation of architectures integrating Sprinklr with other systems in the Marketing Cloud. Working experience and interest in social media technology. Good knowledge of social media platforms e.g. Twitter, Facebook, YouTube and Instagram. Strong interest in solving client challenges and a consistent focus on delivering exceptional customer value. Proven Experience in Adobe Design Suite CS4 or CS5 (Photoshop, InDesign, Illustrator, Dreamweaver, Flash). Experience with Social Engagement across multiple accounts and channels (Facebook, Twitter, LinkedIn, YouTube, Flickr, Foursquare, Slide-share, and Blogs). Previous experience with assignment workflows, and content management including sourcing, curation and multi-channel publishing. Background in Social Audience Management, including influence and engagement scoring. Skilled in Social Analytics providing granular level channel, campaign reporting and insights. Working experience with Social Integration enabling connections with existing enterprise transactional and reporting systems. Background in end user training. Skilled in effective delivery management and communicating with stakeholders. Experience in proactive proposals working with internal Pre Sales teams to win new business. Working experience in growing existing accounts including scope projects and crafting implementation proposals. Ability to analyze requirements with the project sponsor or BU representative to determine the strategy for the proposal and evaluate feasibility. Good understanding of different architectures and familiar with multi-instance, multi-server environments. Strong knowledge of Sprinklr Modern Care's administrative features, including user management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for process improvement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish the success criteria for implementations. Co-ordinate with third party vendors, providers and support. Meeting project objectives within quality, time, and budget targets. Managing risks associated with the project and serving as a point of contact. Establish measurable criteria concerning deliverability, performance, maintenance, design and costs. Stay up to date with the latest Sprinklr Modern Care features and best practices. Essential skills/knowledge/experience: Experience in implementation and configuration of customer service software solutions. Strong knowledge of Sprinklr Modern Care's technical components and administrative features. Experience in integrating customer service platforms with external systems (e.g., CRM, ticketing systems). Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Experience with Agile project management methodologies. Strong technical documentation skills. Ability to troubleshoot technical issues and resolve problems. Bachelor's degree in Computer Science, Information Technology, or related field. Proficiency in configuring Sprinklr Modern Care's/ CCaas including data ingestion, workflow automation, and reporting. Experience with integrating Sprinklr Modern Care with external systems, including CRM systems, ticketing systems, and custom applications. Desirable skills/knowledge/experience: Experience with UK retail industry and customer service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a-service (SaaS) solutions. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: "Adjustment Request" or call TCS London Office / to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. . click apply for full job details

Looking for your next step in property sales? haart Doncaster is hiring a Sales Adviser who will be instrumental in identifying new opportunities and representing our brand locally. We want someone who is outgoing, commercially minded, and committed to helping our business grow from the ground up. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. As a Sales Adviser at haart Estate Agents in Doncaster, you will receive: £25000 basic salary Complete on target earnings of £37000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser at haart Estate Agents in Doncaster: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance An exciting second week at the L&D Centre within your first five-to-six weeks of employment. How you will make an impact as a Sales Adviser at haart Estate Agents in Doncaster: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Doncaster: Passion Ambition Drive Strong work ethic Positive mindset Good communicator People skills Respectful The Finer Details To be eligible to apply for this role, you will need: 1. Full, clean UK driving licence. 2. Access to your own vehicle, which must be in good condition. 3. Ability to work both independently and within a team. 4. Basic IT proficiency and a keen eye for detail. 5. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. 6. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated Location: Plumstead Shelter Shop Contract: Fixed term contract ending September 2025 Hours: Part time, 22.5 per week Closing date: Monday the 7th July at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Plumstead shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

CK Group are recruiting for a Product Manager Associate, to join a company in the pharmaceutical industry, on a contract basis for 12 months (will be renewed for a further 12 months). This role is inside IR35. Salary: £15.38 per hour PAYE or £20.40 per hour Umbrella. Product Manager Associate role: Our client's product portfolio team manages over 500 products across a number of laboratory disciplines. Provide pre- and post-sale marketing support and contribute to public relations through researching and writing. You will join a dynamic and greatly specialised marketing team and working with Product Managers you will lead and implement all product management responsibilities for the assigned portfolio. As a marketing champion, you will be assisting in the development and implementation of an appropriate marketing strategy and tactical action plans to optimise product performance. You will be expected to fulfil assigned product management responsibilities, with specific attention to product availability to meet customer demand/business needs. Building strong rapport with internal and external stakeholders, with particular focus on; sales and technical teams, and ensuring a positive customer experience, while continuing to develop and build competencies as the subject matter expert for assigned products. Your Background : Degree-educated in Life Science or Biomedical Science, or business qualification. Ability to work independently and are able to prioritise tasks in order to manage the considerable technical breadth of your portfolio. An appreciation of current diagnostic technologies with strong administration and organisation skills. Excellent problem solving abilities, outstanding communication skills and ability to drive product strategy across multi-disciplinary teams in a highly complex, cross functional environment. Prior experience in a marketing coordination role, ideally within the pharmaceutical industry. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role is based at our clients site in Burgess Hill. This would be a hybrid role 2 days per week on site. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news. INDKA

Store Manager Belfast City Centre Salary up to £36,000 + Package Retail Zachary Daniels Retail Recruitment are excited to offer an opportunity for an experienced Store Manager to join a leading high street retailer in Belfast! Our client is a well established, fast-growing fashion brand, and we're looking for a dynamic leader to take charge of their flagship store. Store Manager Key Responsibilities: Reporting to the Area Manager, lead your team to achieve store goals Set an example in driving sales and meeting KPIs Foster exceptional customer service to enhance the shopping experience Inspire, train, and develop associates to their full potential Manage store costs, budgets, and produce weekly reports Oversee HR functions, including recruitment and staffing Thrive in a fast-paced, ever-changing retail environment Store Manager Benefits: Generous monthly bonus structure Clear internal promotion paths and development opportunities Up to 40% discount for in-store and online shopping Annual uniform allowance Experience in a flagship store environment We're looking for a motivated, energetic, and ambitious Store Manager with previous experience in Store Management or Senior Management ready to lead and inspire a team to new heights. This is a fantastic opportunity to join a growing retailer and make your mark in a flagship location! Apply now with your updated CV! Store Manager Belfast City Centre Salary up to £36,000 + Bonus Retail BBBH33536

A leading contemporary arts organisation is looking for a skilled and passionate Trusts & Fundraising Manager, to support the development of the portfolio of funding from national and international grant-making institutions. You will take responsibility for creating proposals that generate grant income, in addition to completing associated reporting and evaluation requirements click apply for full job details

Andy File Associates Ltd is acting as a recruitment agency on behalf of our client to recruit a Purchase Ledger Clerk for a permanent position based in Chesterfield Job Description: As a Purchase Ledger Clerk , you will be responsible for maintaining accurate financial records, supporting the finance team, and assisting in the smooth running of day-to-day business operations. Key Responsibilities: Maintain accurate and up-to-date purchase and sales ledgers Post supplier invoices and promptly resolve any related queries Reconcile supplier statements Process sales invoices and manage the sales order backlog Carry out credit control duties Process bi-monthly direct debit runs Perform daily bank reconciliations Answer telephone calls and handle general enquiries Carry out general administrative duties, including filing and managing post Provide ad-hoc support to ensure the smooth running of the finance department Using mainly an internal CRM system along with XERO accounting software Requirements: Previous experience in a similar Purchase Ledger or Finance Assistant role Excellent attention to detail and accuracy Good working knowledge of accounting software and Microsoft Office (especially Excel) Strong organisational and time management skills Effective communication and interpersonal skills AAT qualified Ability to work independently as well as part of a team Benefits & Details Location: Chesterfield, Derbyshire Salary: up to £30,000 per annum Job Type: Permanent Working Hours: Monday to Friday, 37.5 hours per week 37.5 hours per week Supportive and friendly working environment Career development opportunities

Bristol, Edinburgh, Glasgow, London, Manchester Business Line Date published 24-Mar-2025 18667 Connect to your Industry Drive impactful change in Financial Services. Shape the future of leading organisations. At Deloitte, we believe that placing people at the heart of transformation is critical to helping organisations achieve their ambitions sustainably. Our Human Capital Financial Services practice is a global leader in workforce and organisational transformation, partnering with clients to accelerate agile ways of working, deliver truly seamless experiences, and build their transformation muscle to navigate the future of work. We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures. What sets us apart: Deep industry expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and analytics end-to-end to inform our recommendations and ensure solutions are aligned with business objectives. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale Technology & Transformation projects for top Financial Services institutions. Help clients adapt to the changing landscape of digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional client service. Drive business development by identifying and pursuing new opportunities, building strong client relationships, and contributing to the growth of our practice. Contribute to thought leadership, driving innovation in Human Capital, Financial Services. Shape the future of our team through thought leadership, innovation, and role modelling Deloitte's shared values. As an Associate Director in the team, you will work closely with Directors and Partners to play a key role in making a difference by influencing and shaping the strategic development of the team. You will also leverage your commercial experience to build and develop significant new business opportunities for the Firm, focusing on developing senior client relationships within Human Capital. In doing so, you will build a level of eminence in the marketplace that provides a platform to support the Firm's growth ambitions over the long term. You will build high-performing teams around you to support these growth plans. To be successful in this role, you will be a subject matter expert leading multiple, high-profile projects and bids while developing innovative thought leadership. You will have the opportunity to learn from the best in the business and help recruit top talent. Connect to your skills and professional experience Overall, your experience should include contributing to large-scale organisation transformation programmes, ideally using traditional and/or agile methodologies (such as digital/AI, product, value stream). You will be able to demonstrate skills like: Significant experience in Financial Services consulting, with a strong understanding of industry trends, challenges, and regulations. This can be specific but not limited to a key Sector. Demonstrated ability to analyse and translate strategic objectives into actionable implications for an organisation's operating model and capability requirements within a Financial Services context. Strong commercial acumen with strong experience of the consulting sales cycle including opportunity assessment, compelling proposal development and storytelling, and effective negotiation strategies. Proven track record of leading and delivering large-scale organisation design and transformation projects and the ability to manage senior stakeholders effectively and manage complex and diverse client scenarios, focusing on high quality outcomes Expertise in enterprise transformations, operating model design, organisation design, and workforce planning. Proven experience designing work, roles, and organisations for functions within Financial Services - This could include experience with Digital Transformation initiatives, Mergers and Acquisitions, or new operating models in areas such as Banking, Asset Management, or Insurance Demonstrate a strong understanding and experience of applying emerging technology context to organisation transformation such as the growing capability of AI and GenAI Acute awareness of risk management and managing risks associated with people, processes, systems, change, and commercials. Strong analytical, problem-solving, and communication skills. Passion for innovation and driving change in a dynamic environment. Innovative mindset and keen interest in the newest thinking around transformation, the future of work, and technology disruptors. Ability to explore options in a structured way, deploying techniques such as design thinking, systems thinking, and service design Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I thoroughly enjoy the opportunities and the people I engage with: they enrich my day immensely. Every week throws up new challenges, new risks to assess, new plans to develop." "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing . click apply for full job details

Job Description: Mars Petcare and Royal Canin have recently embarked on ambitious business transformation aiming to digitalize the core operating model of the enterprise for the global business units. EOS Transformation Program, in Royal Canin, will deploy industry best practices end to end business processes and tools. The Digital Core model comprises adoption of the SAP S/4 ERP standard model and common/segment edges systems, enabling interoperability across Pet Nutrition and Royal Canin petcare divisions. The transformation aims to deliver efficiency, effectiveness, and technical modernization to support business growth ambitions, drive operational excellence and remove business continuity risks. Royal Canin is also running in parallel and in line with the OGSMs 2030 a massive Digitalization at scale agenda across all Enterprise functions with another critical strategic enabler: Data and Analytics (D&A) which also reports to the global CDIO. Through those transformations, Royal Canin Architecture will aim to have a S/4 HANA ERP Core, enabled by radical standardization and adoption of SAP EML/CPG Industry Now enabled best processes. This S/4 ERP Core, Edge Systems (with many new ones like Salesforce or OMP) and Analytics Platforms will be supported by multiple Initiatives that are based on SAP & non-SAP Technologies like BTP-Datasphere, SAP Analytics Cloud, Mars Data Lake and possibly other common edge systems to enable interoperability and further adherence to Mars Inc Operating Model. Moreover, this new tech ecosystem will have to interact with the specific differentiated Royal Canin and Petcare Digital Services (D2C, Royal start, Vet Services or Global Digital platforms like DAM, CRM, CDP, PIM, ) The role The newly established role of Global Chief Architect for Royal Canin is pivotal in leading the architectural endeavors of the Global Royal Canin transformation initiatives. This role is instrumental in ensuring the success of the transformations by mapping current technological capabilities, identifying inherent gaps, and guiding Enterprise Architects, Solution Architects, Platform, Data and Security Architects. Collaboration with Process Owners, the Analytics Community, COE teams, and Deployment teams is essential to align the overall architectural strategy with business objectives and the Royal Canin & Petcare Digital strategy, adhering to the vision of the transformation programs and technological best practices. Accountable for the comprehensive architecture and its governance across Petcare divisions for Digital Core transformation and all interdependent programs, this role represents Royal Canin in Corporate/Enterprise architecture groups, advocating for collaborative design decisions and incorporating Royal Canin's business considerations. Throughout the program's various phases, from strategic architectural decisions, business architecture reviews, and governance choices to ensuring a successful system build and expediting the global rollouts, this role is crucial. It ensures that key design decisions for EOS, Run & Grow DT and D&A are forward-thinking, adhere to clean core and radical standardization principles, and safeguard operational imperatives whilst optimizing TCO and Digital Operating Model. Working in tandem with the CDIO and his global Digital Leadership group, the jobholder ensures that the Digital strategy is in sync with architectural requirements and vision. What are we looking for? Industry leading expertise in building and delivering ERP Technology Strategy for a large-scale CPG (or adjacent industry) organisation Successful experience, established over several years, to perform architecture leadership within a Technology environment Ability to navigate complex matrix organisation Motivational and thought leading People leadership of managing team of senior Enterprise Architects. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. 10 to 15 years working with SAP ECC or S/4 ERP and interfacing CPG industry solutions architecture Hands-on enterprise architecture experience leading and providing solutions to large and complex IT environments. Support Cross segment large business transformation programs by leading Enterprise Architecture Team Ensure Enterprise Architecture principles and guidelines are adopted across SAP and Non-SAP Technology Stacks Support Extensibility, Clean Core, Micro Services and Composable Architecture discussions and arrive at the best possible design. Work with SAP and other Product vendors to understand product Roadmaps and work with internal business Transformation Teams of Technical Stack enhancements. Review and enhance best practices to meet fast-changing technology improvements and business requirements. Provide guidance to Business Integrator (BI) and Systems Integrator (SI) teams regarding Process Governance, Enterprise tools like Signavio, SAP Solutions Manager, SAP CALM, SAP BODS, Info Steward, ER Studio, Datasphere, One Lake, LeanIX and ServiceNow Provide guidance to BI and SI teams on end-to-end business processes execution with Edge systems. Work collaboratively with SAP and Non-SAP Infrastructure, Cloud Hosting, Network, Security Architecture Teams, BI and SI resources. Works Collaboratively with other Segment Enterprise Architects and act as Technology SME where required. Strong problem analysis, negotiating and influencing skills. Proven track record of delivering results in the following Business Capabilities/Solutions: E2E Planning, WMS, OMS, PLM, Logistics, Financial Systems, Sales & Marketing systems, Data Warehouse, Data Lake and overall Enterprise Architecture. What will be your key responsibilities? Royal Canin Transformation Architect Leadership (leading the EOS architecture team): Develop and maintain enterprise architecture goals, segment strategies, industry trends and divisional needs related to the Digital Core Transformation across Petcare Divisions Integrate Enterprise and Segment products and services required to meet various Segment and Divisional needs Design and oversee implementation of end-to-end integrated systems. Cultivate relationships with Digital Technologies management in Petcare/RC and with other Enterprise leaders. Maintain in-depth knowledge of the organization's technologies and architecture. Develop and maintain current and planned state architectural blueprints. Develop and maintain an aspirational architectural road map for the enterprise. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Technology Leadership: System architecture: Define and implement overall Architecture roadmap for Royal Canin Digital Transformation Ensure overall Digital Core Architecture follows the best practices, limiting technology choices to Enterprise and Segment Standards Provide Enterprise and Segment specific as well as outside-in perspectives to support architecture roadmap and decisions Deliver architectural initiatives that drive value and improve efficiency that is aligned to business strategy. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. People Leadership: Manage a team of senior enterprise architects, coach and mentor architects, designers and other technical resources Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Stakeholder management: partner with Architects, Process Owners, engage and influence data teams, regional and global teams, and be able to challenge the status quo Build effective team: create a strong organization capable to design, build and deploy the best architecture for the business requirements Change management: Support roll out Industrialization by providing the roadmaps, transition models, technical strategies and processes Contribute to ARB (Architecture Review Board) and other Architecture Assessment and Governance processes Collaborate, develop, communicate and deploy Enterprise Architecture processes. Deploy and maintain an Enterprise Architecture repository and tool set, house architecture documentation and artifacts Operational excellence: Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies. Develop architectural metrics and reports for the executive team, business and IT management. Technology Roadmap: Develop Technology roadmaps and standards for the enterprise, work with service and Implementation teams responsible in multiple domains and sub-domains to get them enforced and maintained. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus . click apply for full job details

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. Client Care works closely with Marketing, Business Development, and Key Account Management teams to support BDO's strategy and growth ambitions. You'll report to the Senior Client Care Manager and be responsible for the delivery our firm-wide client care programme. You'll also manage one direct report, a Senior Client Care Executive. Our Client Care Programme is central to our commitment to high-quality engagements, exceptional client service, and continuous improvement. Core activities include listening to our clients and collecting feedback through in-depth interviews and online surveys. We analyse this feedback and use it to drive service improvements. and strategic planning. We are seeking a Client Care Associate Manager to play a key role in the success of our Client Care Programme as we expand and scale it in line with our firm-wide strategy and growth plans. Your proactive approach will support the efficient day-to-day running of the programme, helping us achieve our goals and targets. We value ideas from all levels, so you'll have the opportunity to make a real impact. You'll be supported in your career development and work collaboratively with stakeholders across the business, focusing on the retention, development, and growth of the firm's priority and strategic accounts. In this role you'll: Work with the Senior Client Care Manager and senior stakeholders to deliver a structured, firm-wide approach to client feedback and development - ensuring processes are followed and engagement is maintained across the business. Work closely with our Clients and Markets Partners and our Marketing and Business Development teams to ensure alignment with our firm-wide strategy model and Stream growth plans. Support the development and day-to-day management of the Senior Client Care Executive. Project manage client feedback survey cycles, including internal comms, processing nominations, monitoring responses, and generating reports. Analyse client feedback and insight data, providing strategic recommendations for service improvements, competitor intel, and new business opportunities. Create department briefing packs, presentations and reports. Present feedback findings at department meetings as required. Collaborate with the Database Office to build and maintain reporting dashboards in Power BI and utilise the Dynamics 360 CRM system. Keep up to date with market knowledge, including sector and competitor activity, sharing insights and best practice with the Client Care and MSC teams. You'll be someone with: Excellent communication, relationship and stakeholder management skills - A people person with an ability to communicate confidently with colleagues and clients from all levels and backgrounds. A commercial mindset - You are innovative and bold with a level of creativity when it comes to problem solving and thinking of new programme development opportunities. Strong analytical skills and attention to detail - You are comfortable working with large data sets in Excel and comfortable using data systems like Power BI, Power Automate, and Power Apps. Experience using feedback platforms such as Qualtrics, Questback, MS Forms or similar - You can build and manage online surveys using advanced tools. Project management experience with the ability to manage multiple projects with critical deadlines - You are well organised and have good time management skills. Experience handling sensitive data - You are trustworthy and able to maintain confidentiality. Professional, flexible, and a team player - You are self-motivated, resilient and have a strong work ethic. Experience conducting client interviews - You have strong listening skills and comfortable speaking with senior contacts about their experiences, creating feedback reports, and communicating actions with internal stakeholders (desirable). Experience working in a professional services environment (desirable). We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.