Social Media Manager Up to £35,000 per annum Monday Friday Milton Keynes Permanent We're recruiting on behalf of a leading multi-brand organisation for a creative and data-driven Social Media Manager to join their Marketing / Digital Commerce team click apply for full job details
Aug 26, 2026
Full time
Social Media Manager Up to £35,000 per annum Monday Friday Milton Keynes Permanent We're recruiting on behalf of a leading multi-brand organisation for a creative and data-driven Social Media Manager to join their Marketing / Digital Commerce team click apply for full job details
hackajob is partnering directly with Sage to hire for this role. About the role At Sage, we help businesses flow by making accounting, finance, HR and payroll simpler and more connected. Sage's Domain Services organisation provides reusable platform capabilities that help Sage products respond to changing tax, compliance and regulatory obligations across multiple countries and markets click apply for full job details
Aug 26, 2026
Full time
hackajob is partnering directly with Sage to hire for this role. About the role At Sage, we help businesses flow by making accounting, finance, HR and payroll simpler and more connected. Sage's Domain Services organisation provides reusable platform capabilities that help Sage products respond to changing tax, compliance and regulatory obligations across multiple countries and markets click apply for full job details
You own the UK market - not as a regional manager, but as the architect of Response's growth system in one of the world's most competitive and sophisticated marketing markets. You build the client portfolio, recruit the local team, and ensure the Growth OS operates at the standard London's CMOs expect. You're part entrepreneur, part strategist, part system operator. What you'll operate: UK market strategy: new business development, client acquisition, and revenue growth across enterprise and growth-stage clients Local team building: recruiting, mentoring, and scaling Response's London operation from hub to powerhouse Client relationship ownership: direct C-suite access with UK-based Fortune 500 and FTSE 100 brands Cross-node coordination: ensuring London operates in sync with New York and Istanbul - one system, three nodes What the system requires: 10+ years in digital marketing / growth, with at least 5 years in the UK market Proven track record of building and scaling a business unit, team, or growth operation in the UK Deep network across UK enterprise marketing - CMOs, VPs, and procurement leaders know your name Entrepreneurial mindset with operational discipline. You can sell the vision AND build the machine. Ready to Apply? Join our team and help build the future of growth marketing.
Aug 26, 2026
Full time
You own the UK market - not as a regional manager, but as the architect of Response's growth system in one of the world's most competitive and sophisticated marketing markets. You build the client portfolio, recruit the local team, and ensure the Growth OS operates at the standard London's CMOs expect. You're part entrepreneur, part strategist, part system operator. What you'll operate: UK market strategy: new business development, client acquisition, and revenue growth across enterprise and growth-stage clients Local team building: recruiting, mentoring, and scaling Response's London operation from hub to powerhouse Client relationship ownership: direct C-suite access with UK-based Fortune 500 and FTSE 100 brands Cross-node coordination: ensuring London operates in sync with New York and Istanbul - one system, three nodes What the system requires: 10+ years in digital marketing / growth, with at least 5 years in the UK market Proven track record of building and scaling a business unit, team, or growth operation in the UK Deep network across UK enterprise marketing - CMOs, VPs, and procurement leaders know your name Entrepreneurial mindset with operational discipline. You can sell the vision AND build the machine. Ready to Apply? Join our team and help build the future of growth marketing.
Our client is an environmental and waste management consultancy and training provider supporting operators across the waste, recycling, resource management and environmental sectors. As the business continues to grow, they are now looking to recruit a Training Manager to lead and develop this strategically important area of the business. Their services include: CIWM (WAMITAB) qualifications REHIS and bespoke environmental training Webinars and technical workshops Online learning through their Academy You will come from a Training and Assessment background, ideally with Environmental and Waste Management experience. Hybrid flexibility and travel across Scotland/North England as required The Opportunity This is a senior leadership opportunity to shape and grow my clients training, competence and online learning services. The successful candidate will lead the operational management, commercial performance and strategic development of their Training department, including CIWM (WAMITAB) qualifications, their Academy and RubbishTalk. Beyond managing existing training services, this role offers the exciting opportunity to help grow innovative digital learning platforms that support the next generation of waste and environmental professionals through engaging, accessible and sector-relevant education. They are looking for someone who can combine strong leadership and organisational capability with commercial awareness, client relationship management and a proactive approach to business development. This role offers the opportunity to: Help shape how future waste managers and environmental professionals are trained Develop innovative online and blended learning approaches Expand industry engagement and sector influence Play a key leadership role in the continued growth of the company The role will also contribute to wider business leadership, strategic planning and future growth initiatives across the company. Key Responsibilities Department Leadership & Growth Lead the day-to-day operation of the Training department Support departmental growth, performance and profitability Monitor KPIs including pipeline activity, revenue and learner volumes Identify opportunities to improve systems, delivery and client experience Contribute to wider business planning and leadership discussions Business Development & Client Engagement Develop relationships with existing and prospective clients Identify opportunities for repeat business and additional services Prepare quotations and proposals Support sales pipeline and conversion activity Attend industry meetings, networking events and exhibitions Work alongside the marketing team on campaigns, webinars and sector engagement Training, Competence & Online Learning Oversee delivery of CIWM (WAMITAB) qualifications and training services Coordinate trainers, assessors and internal resources Ensure quality assurance and awarding body compliance requirements are maintained Support development of new training products and service offerings Lead the continued growth of the Academy and RubbishTalk Support development of online learning, webinars and digital training products Work with technical specialists to develop engaging industry-focused learning materials Drive learner engagement, platform growth and sector collaboration opportunities The Individual We are looking for someone who is: Commercially minded, organised and proactive Confident working with clients, stakeholders and teams Passionate about education, skills development and industry improvement Motivated by the opportunity to help grow a business area and make a wider industry impact The ideal candidate may come from: Waste, recycling or environmental management Vocational training and competence management Technical consultancy or compliance services Operational training or learning management Experience with CIWM (WAMITAB), environmental compliance or online learning platforms would be advantageous, but wider leadership and commercial capability is equally important. Essential Skills & Experience Proven leadership and people management capability Commercial awareness and business development experience Strong organisational and project management skills Excellent communication and relationship management abilities Experience managing operational delivery and performance targets Ability to manage multiple priorities and work proactively Experience developing services, products or client offerings Professional, practical and solutions-focused approach Desirable Attributes Preference will be given to candidates with experience in one or more of the following areas: Waste, recycling, environmental or resource management sectors CIWM (WAMITAB) qualifications and competence systems Vocational training or accredited learning programmes Online learning platforms, webinars or digital training products Business development, marketing or sector engagement activity Assessor, verifier or teaching qualifications Developing new services, learning products or client offerings What they Offer Opportunity to lead and shape a growing and strategically important business division A key role in developing the future of training and education within the waste and resource management sector Opportunity to grow innovative platforms such as their Academy and RubbishTalk Involvement in wider business leadership and future growth plans Varied role across operational, commercial and strategic activities Supportive, collaborative and forward-thinking team environment Flexibility and autonomy within the role, with scope to bring new ideas forward Opportunity to build industry relationships and enhance sector profile Competitive salary package dependent on experience Company pension and professional development support Long-term career development opportunity within a growing and ambitious business
Aug 26, 2026
Full time
Our client is an environmental and waste management consultancy and training provider supporting operators across the waste, recycling, resource management and environmental sectors. As the business continues to grow, they are now looking to recruit a Training Manager to lead and develop this strategically important area of the business. Their services include: CIWM (WAMITAB) qualifications REHIS and bespoke environmental training Webinars and technical workshops Online learning through their Academy You will come from a Training and Assessment background, ideally with Environmental and Waste Management experience. Hybrid flexibility and travel across Scotland/North England as required The Opportunity This is a senior leadership opportunity to shape and grow my clients training, competence and online learning services. The successful candidate will lead the operational management, commercial performance and strategic development of their Training department, including CIWM (WAMITAB) qualifications, their Academy and RubbishTalk. Beyond managing existing training services, this role offers the exciting opportunity to help grow innovative digital learning platforms that support the next generation of waste and environmental professionals through engaging, accessible and sector-relevant education. They are looking for someone who can combine strong leadership and organisational capability with commercial awareness, client relationship management and a proactive approach to business development. This role offers the opportunity to: Help shape how future waste managers and environmental professionals are trained Develop innovative online and blended learning approaches Expand industry engagement and sector influence Play a key leadership role in the continued growth of the company The role will also contribute to wider business leadership, strategic planning and future growth initiatives across the company. Key Responsibilities Department Leadership & Growth Lead the day-to-day operation of the Training department Support departmental growth, performance and profitability Monitor KPIs including pipeline activity, revenue and learner volumes Identify opportunities to improve systems, delivery and client experience Contribute to wider business planning and leadership discussions Business Development & Client Engagement Develop relationships with existing and prospective clients Identify opportunities for repeat business and additional services Prepare quotations and proposals Support sales pipeline and conversion activity Attend industry meetings, networking events and exhibitions Work alongside the marketing team on campaigns, webinars and sector engagement Training, Competence & Online Learning Oversee delivery of CIWM (WAMITAB) qualifications and training services Coordinate trainers, assessors and internal resources Ensure quality assurance and awarding body compliance requirements are maintained Support development of new training products and service offerings Lead the continued growth of the Academy and RubbishTalk Support development of online learning, webinars and digital training products Work with technical specialists to develop engaging industry-focused learning materials Drive learner engagement, platform growth and sector collaboration opportunities The Individual We are looking for someone who is: Commercially minded, organised and proactive Confident working with clients, stakeholders and teams Passionate about education, skills development and industry improvement Motivated by the opportunity to help grow a business area and make a wider industry impact The ideal candidate may come from: Waste, recycling or environmental management Vocational training and competence management Technical consultancy or compliance services Operational training or learning management Experience with CIWM (WAMITAB), environmental compliance or online learning platforms would be advantageous, but wider leadership and commercial capability is equally important. Essential Skills & Experience Proven leadership and people management capability Commercial awareness and business development experience Strong organisational and project management skills Excellent communication and relationship management abilities Experience managing operational delivery and performance targets Ability to manage multiple priorities and work proactively Experience developing services, products or client offerings Professional, practical and solutions-focused approach Desirable Attributes Preference will be given to candidates with experience in one or more of the following areas: Waste, recycling, environmental or resource management sectors CIWM (WAMITAB) qualifications and competence systems Vocational training or accredited learning programmes Online learning platforms, webinars or digital training products Business development, marketing or sector engagement activity Assessor, verifier or teaching qualifications Developing new services, learning products or client offerings What they Offer Opportunity to lead and shape a growing and strategically important business division A key role in developing the future of training and education within the waste and resource management sector Opportunity to grow innovative platforms such as their Academy and RubbishTalk Involvement in wider business leadership and future growth plans Varied role across operational, commercial and strategic activities Supportive, collaborative and forward-thinking team environment Flexibility and autonomy within the role, with scope to bring new ideas forward Opportunity to build industry relationships and enhance sector profile Competitive salary package dependent on experience Company pension and professional development support Long-term career development opportunity within a growing and ambitious business
Founded in 2015, our client is an impactful charity that helps care-experienced young people to make a successful transition from the care system into their first homes, build solid foundations and thrive. Working in partnership with local authorities, housing providers and other charities, they provide tailored, one to one coaching for young people, giving them the skills and confidence to sustain their tenancies, manage their finances and live independently. Over the last year, they have worked with more care-experienced young people than ever before. Last year, young people launched their campaign, A Home of Our Own, to call for system-wide change. As they continue to grow, the charity is now looking to recruit a Senior External Engagement Manager to join their supportive and growing team. This is an exciting new role for the charity, working across the organisation to make sure external engagement and communications are aligned with the charity's strategy and contribute to their goals. As Senior External Engagement Manager, you will be responsible for developing and delivering the charity's external engagement, communications and marketing strategy. You will lead campaigning and influencing work, ensuring that young people's voices and priorities are at the forefront. You will be responsible for key communications moments, such as the charity's Annual Report and fundraising campaigns, and represent the charity externally to stakeholders and the medial. You will also oversee the Senior Comms Officer, and day-to-day digital and social media comms. To excel in this role, you will bring a proven ability to develop and deliver communications or engagement strategies that support wider organisational goals. You will have experience of delivering and overseeing consistent, high-quality communications across multiple channels. You will have experience of building relationships with external stakeholders to change their policy or practice, including local or national government. A knowledge or understanding of the care system, youth homelessness or issues affecting care-experienced young people is desirable. If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role. The charity are members of the Disability Confident Scheme and also the Care Leaver Covenant Scheme. This role is hybrid, based in London Bridge two days per week. The role is advertised as full time, although 0.8 FTE will also be considered. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Catherine at Prospectus.
Aug 26, 2026
Full time
Founded in 2015, our client is an impactful charity that helps care-experienced young people to make a successful transition from the care system into their first homes, build solid foundations and thrive. Working in partnership with local authorities, housing providers and other charities, they provide tailored, one to one coaching for young people, giving them the skills and confidence to sustain their tenancies, manage their finances and live independently. Over the last year, they have worked with more care-experienced young people than ever before. Last year, young people launched their campaign, A Home of Our Own, to call for system-wide change. As they continue to grow, the charity is now looking to recruit a Senior External Engagement Manager to join their supportive and growing team. This is an exciting new role for the charity, working across the organisation to make sure external engagement and communications are aligned with the charity's strategy and contribute to their goals. As Senior External Engagement Manager, you will be responsible for developing and delivering the charity's external engagement, communications and marketing strategy. You will lead campaigning and influencing work, ensuring that young people's voices and priorities are at the forefront. You will be responsible for key communications moments, such as the charity's Annual Report and fundraising campaigns, and represent the charity externally to stakeholders and the medial. You will also oversee the Senior Comms Officer, and day-to-day digital and social media comms. To excel in this role, you will bring a proven ability to develop and deliver communications or engagement strategies that support wider organisational goals. You will have experience of delivering and overseeing consistent, high-quality communications across multiple channels. You will have experience of building relationships with external stakeholders to change their policy or practice, including local or national government. A knowledge or understanding of the care system, youth homelessness or issues affecting care-experienced young people is desirable. If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role. The charity are members of the Disability Confident Scheme and also the Care Leaver Covenant Scheme. This role is hybrid, based in London Bridge two days per week. The role is advertised as full time, although 0.8 FTE will also be considered. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Catherine at Prospectus.
Vitae Financial Recruitment
St. Albans, Hertfordshire
Senior Commercial Finance Manager - Tech-Focused Retail Hertfordshire (Hybrid) 80,000 - 90,000 + 20% Bonus + Excellent Benefits Our client, a forward-thinking consumer and retail technology business, is seeking a Senior Commercial Finance Manager to help drive strategic growth and innovation across its digital channels and omnichannel platforms. This is a key commercial leadership role, supporting the integration of finance and technology to optimise performance in a fast-paced, data-rich retail environment. This position has a clear path to Head of Finance within 18-24 months, offering a high-impact role within a business that values digital transformation, data-driven decisions, and agile financial leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support data-driven decision making, particularly in relation to digital product performance and ROI on tech investments. - Own financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet both consumer impact and financial hurdle rates. - Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends. - Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions. - Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models, fulfilment automation), to assess margin and scalability potential. - Be a mentor and leader to junior finance and cross-functional team members, setting a high bar for strategic, tech-savvy financial business partnering. About You: - Fully qualified accountant (ACA / ACCA / CIMA) with a strong background in commercial finance. - Experience working in technology-led retail, consumer digital, or eCommerce environments highly advantageous. - Able to demonstrate strong business partnering with marketing, digital, and product teams. - A strategic thinker with a passion for performance improvement, innovation, and leveraging data/technology to unlock growth. - Comfortable working in fast-paced, digitally evolving environments where customer expectations and platform capabilities shape decisions. This is a fantastic opportunity to join a tech-driven retail brand at a pivotal time in its digital and commercial evolution. If you're looking to play a key role in the transformation of finance within a business that blends retail heritage with technology innovation, we'd love to hear from you. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Aug 26, 2026
Full time
Senior Commercial Finance Manager - Tech-Focused Retail Hertfordshire (Hybrid) 80,000 - 90,000 + 20% Bonus + Excellent Benefits Our client, a forward-thinking consumer and retail technology business, is seeking a Senior Commercial Finance Manager to help drive strategic growth and innovation across its digital channels and omnichannel platforms. This is a key commercial leadership role, supporting the integration of finance and technology to optimise performance in a fast-paced, data-rich retail environment. This position has a clear path to Head of Finance within 18-24 months, offering a high-impact role within a business that values digital transformation, data-driven decisions, and agile financial leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support data-driven decision making, particularly in relation to digital product performance and ROI on tech investments. - Own financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet both consumer impact and financial hurdle rates. - Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends. - Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions. - Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models, fulfilment automation), to assess margin and scalability potential. - Be a mentor and leader to junior finance and cross-functional team members, setting a high bar for strategic, tech-savvy financial business partnering. About You: - Fully qualified accountant (ACA / ACCA / CIMA) with a strong background in commercial finance. - Experience working in technology-led retail, consumer digital, or eCommerce environments highly advantageous. - Able to demonstrate strong business partnering with marketing, digital, and product teams. - A strategic thinker with a passion for performance improvement, innovation, and leveraging data/technology to unlock growth. - Comfortable working in fast-paced, digitally evolving environments where customer expectations and platform capabilities shape decisions. This is a fantastic opportunity to join a tech-driven retail brand at a pivotal time in its digital and commercial evolution. If you're looking to play a key role in the transformation of finance within a business that blends retail heritage with technology innovation, we'd love to hear from you. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Technical Account Manager St Albans, Hertfordshire (with hybrid working) Are you ready to take ownership of a high-profile customer relationship and help shape how a sophisticated digital solution is used across a global business? Join our client and step into a role with real influence, variety and scope click apply for full job details
Aug 26, 2026
Full time
Technical Account Manager St Albans, Hertfordshire (with hybrid working) Are you ready to take ownership of a high-profile customer relationship and help shape how a sophisticated digital solution is used across a global business? Join our client and step into a role with real influence, variety and scope click apply for full job details
Ecommerce Digital Product Manager - Thanet This role offers the opportunity to take ownership of the client's ecommerce platform, driving digital growth, customer experience and commercial performance. Working closely with internal stakeholders, external agencies and technology partners, you will lead the development of the next-generation ecommerce website while delivering continuous optimisation and measurable business results. Benefits include a competitive salary of 50,000- 65,000/annum, bonus scheme and hybrid working. Key Responsibilities Take ownership of the ecommerce strategy, digital product roadmap and commercial performance. Lead the development, testing and launch of the new ecommerce website as the business Product Owner. Drive online revenue, conversion, customer acquisition, retention and lifetime value through data-led improvements. Manage the ecommerce trading calendar, including product launches, promotions and merchandising. Monitor ecommerce KPIs, analyse customer behaviour and implement continuous website optimisation initiatives. About You Previous experience managing ecommerce platforms and digital product roadmaps. Strong commercial understanding with experience improving online trading performance and customer experience. Proven ability to deliver digital transformation projects and manage external agencies and stakeholders. Data-driven with experience using analytics to influence commercial decisions and optimise performance. Excellent communication and project management skills with the ability to work cross-functionally across multiple teams. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. If this role isn't for you, please check out our website for other opportunities that may be suitable, or send us your CV, we'd still like to hear from you. You can find us on our website or on LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 26, 2026
Full time
Ecommerce Digital Product Manager - Thanet This role offers the opportunity to take ownership of the client's ecommerce platform, driving digital growth, customer experience and commercial performance. Working closely with internal stakeholders, external agencies and technology partners, you will lead the development of the next-generation ecommerce website while delivering continuous optimisation and measurable business results. Benefits include a competitive salary of 50,000- 65,000/annum, bonus scheme and hybrid working. Key Responsibilities Take ownership of the ecommerce strategy, digital product roadmap and commercial performance. Lead the development, testing and launch of the new ecommerce website as the business Product Owner. Drive online revenue, conversion, customer acquisition, retention and lifetime value through data-led improvements. Manage the ecommerce trading calendar, including product launches, promotions and merchandising. Monitor ecommerce KPIs, analyse customer behaviour and implement continuous website optimisation initiatives. About You Previous experience managing ecommerce platforms and digital product roadmaps. Strong commercial understanding with experience improving online trading performance and customer experience. Proven ability to deliver digital transformation projects and manage external agencies and stakeholders. Data-driven with experience using analytics to influence commercial decisions and optimise performance. Excellent communication and project management skills with the ability to work cross-functionally across multiple teams. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. If this role isn't for you, please check out our website for other opportunities that may be suitable, or send us your CV, we'd still like to hear from you. You can find us on our website or on LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Role: Ad Agency Customer Success Company: CV Library Location: Fleet, Hampshire Work Patten: Hybrid Hours: Mon - Fri, 9.00am - 5.30pm Salary: Competitive salary CV Library, one of the UK's leading job sites, is seeking an Ad Agency Customer Success Manager to join our growing team. As an Ad Agency Customer Success Manager, you will play a vital role in ensuring the success and satisfaction of our advertising agency clients. In this role, you will be responsible for building and maintaining strong relationships with our advertising agency clients, understanding their needs, and delivering outstanding customer service. You will work closely with our sales and operations teams to manage the onboarding process, monitor campaign performance, and identify opportunities for account growth. Responsibilities: Build and maintain strong relationships with assigned advertising agency clients Act as the main point of contact for clients, providing exceptional customer service Understand client goals and objectives and develop strategies to help them achieve success Collaborate with internal teams to ensure smooth campaign implementation and execution Monitor campaign performance and provide regular updates and insights to clients Identify opportunities for account growth and drive upsell and cross-sell initiatives Requirements Prior experience in a customer success or account management role, ideally within the advertising or digital marketing industry Strong relationship building and communication skills Ability to understand client needs and deliver tailored solutions Exceptional customer service and problem-solving abilities Analytical mindset with the ability to generate insights from campaign performance data Experience working with advertising platforms, such as Google Ads or Facebook Ads, is preferred Benefits Excellent basic salary with generous bonus scheme 23 days annual leave, plus additional days for length of service and your birthday! Regular team incentives and social events including our amazing High Flyers trips. Discounts with major cinemas and retailers, family days out, and much more Life Insurance and Company Pension Employee Assistance Programme (Mental Health & Well-being support) Great culture and work environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. Due to the regular onsite requirement for this role, it would be most suitable for UK based candidates. All applicants must already hold the Right to Work in the UK. Find out more about CV-Library careers: (url removed)>
Aug 26, 2026
Full time
Role: Ad Agency Customer Success Company: CV Library Location: Fleet, Hampshire Work Patten: Hybrid Hours: Mon - Fri, 9.00am - 5.30pm Salary: Competitive salary CV Library, one of the UK's leading job sites, is seeking an Ad Agency Customer Success Manager to join our growing team. As an Ad Agency Customer Success Manager, you will play a vital role in ensuring the success and satisfaction of our advertising agency clients. In this role, you will be responsible for building and maintaining strong relationships with our advertising agency clients, understanding their needs, and delivering outstanding customer service. You will work closely with our sales and operations teams to manage the onboarding process, monitor campaign performance, and identify opportunities for account growth. Responsibilities: Build and maintain strong relationships with assigned advertising agency clients Act as the main point of contact for clients, providing exceptional customer service Understand client goals and objectives and develop strategies to help them achieve success Collaborate with internal teams to ensure smooth campaign implementation and execution Monitor campaign performance and provide regular updates and insights to clients Identify opportunities for account growth and drive upsell and cross-sell initiatives Requirements Prior experience in a customer success or account management role, ideally within the advertising or digital marketing industry Strong relationship building and communication skills Ability to understand client needs and deliver tailored solutions Exceptional customer service and problem-solving abilities Analytical mindset with the ability to generate insights from campaign performance data Experience working with advertising platforms, such as Google Ads or Facebook Ads, is preferred Benefits Excellent basic salary with generous bonus scheme 23 days annual leave, plus additional days for length of service and your birthday! Regular team incentives and social events including our amazing High Flyers trips. Discounts with major cinemas and retailers, family days out, and much more Life Insurance and Company Pension Employee Assistance Programme (Mental Health & Well-being support) Great culture and work environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. Due to the regular onsite requirement for this role, it would be most suitable for UK based candidates. All applicants must already hold the Right to Work in the UK. Find out more about CV-Library careers: (url removed)>
Our Client is looking for an experienced, commercially minded Account Manager to lead client relationships across the agency. You will be the day-to-day strategic partner for a portfolio of clients, ensuring projects run smoothly, communication is exceptional and every client receives the high-quality, proactive service that defines our clients Experience. This is a varied role covering the full breadth of The Clients offering, including performance marketing, paid media, SEO, social media, creative, branding, websites, software, AI enablement and digital transformation. Previous experience in a marketing, creative or digital agency is strongly preferred. The role As an Account Manager, you will own the relationship between The Client and your clients. You will understand their business, commercial goals, challenges and opportunities, then bring together the right people across the agency to deliver work that creates a genuine impact. You will manage multiple retained and project-based accounts, keeping delivery organised, clients informed and teams aligned. This is not simply an administrative role. We are looking for someone who can build trust, identify growth opportunities, confidently challenge where needed and make clients feel like a valued part of the business Key responsibilities Act as the main day-to-day contact for a portfolio of clients across multiple sectors. Build strong, trusted and long-term relationships with key client stakeholders. Develop a detailed understanding of each client s business, objectives, audiences, competitors and growth priorities. Lead regular client meetings, strategy sessions, campaign reviews and performance updates. Create clear project briefs and ensure internal teams fully understand the client s goals, requirements, deadlines and priorities. Coordinate work across teams, including Perform, Evolve, Enablement and The Herd Dev & Tech. Manage campaign plans, project timelines, actions, deliverables and client approvals. Ensure clients receive proactive communication, clear reporting and a consistently excellent experience. Work with performance and creative teams to translate results into clear, commercially relevant client updates. Identify opportunities for additional support, cross-selling and upselling where it will genuinely benefit the client. Support the preparation of proposals, scopes of work, presentations, renewal plans and strategic recommendations. Monitor account performance, client satisfaction, budgets and profitability. Handle client queries, feedback and challenges professionally, escalating issues appropriately and helping to find practical solutions. Support onboarding for new clients and ensure every early interaction reflects the clients experience Keep client information, actions, notes and project records accurate and up to date within the agency s CRM and project-management systems. Contribute ideas that improve client service, internal processes, reporting and retention. Essential skills and experience Proven experience as an Account Manager, Senior Account Executive, Client Services Manager or similar client-facing role. Previous experience working in a digital marketing, creative, media, web development or full-service agency environment is strongly preferred. Experience managing multiple client accounts, projects and priorities at the same time. Strong understanding of digital marketing and the ability to discuss services such as paid media, SEO, social media, branding, content, websites and digital strategy with confidence. Excellent verbal and written communication skills. Strong organisational and project-management skills, with close attention to detail. Ability to lead meetings, present ideas and build confidence with senior stakeholders. Commercial awareness, including an understanding of budgets, scopes, retainers, account growth and profitability. Ability to translate client objectives into clear, useful briefs for specialist teams. A proactive approach to account development, problem-solving and relationship management. Confidence using CRM, project-management, presentation and reporting tools. A calm, professional and solutions-focused approach when working under pressure.
Aug 26, 2026
Full time
Our Client is looking for an experienced, commercially minded Account Manager to lead client relationships across the agency. You will be the day-to-day strategic partner for a portfolio of clients, ensuring projects run smoothly, communication is exceptional and every client receives the high-quality, proactive service that defines our clients Experience. This is a varied role covering the full breadth of The Clients offering, including performance marketing, paid media, SEO, social media, creative, branding, websites, software, AI enablement and digital transformation. Previous experience in a marketing, creative or digital agency is strongly preferred. The role As an Account Manager, you will own the relationship between The Client and your clients. You will understand their business, commercial goals, challenges and opportunities, then bring together the right people across the agency to deliver work that creates a genuine impact. You will manage multiple retained and project-based accounts, keeping delivery organised, clients informed and teams aligned. This is not simply an administrative role. We are looking for someone who can build trust, identify growth opportunities, confidently challenge where needed and make clients feel like a valued part of the business Key responsibilities Act as the main day-to-day contact for a portfolio of clients across multiple sectors. Build strong, trusted and long-term relationships with key client stakeholders. Develop a detailed understanding of each client s business, objectives, audiences, competitors and growth priorities. Lead regular client meetings, strategy sessions, campaign reviews and performance updates. Create clear project briefs and ensure internal teams fully understand the client s goals, requirements, deadlines and priorities. Coordinate work across teams, including Perform, Evolve, Enablement and The Herd Dev & Tech. Manage campaign plans, project timelines, actions, deliverables and client approvals. Ensure clients receive proactive communication, clear reporting and a consistently excellent experience. Work with performance and creative teams to translate results into clear, commercially relevant client updates. Identify opportunities for additional support, cross-selling and upselling where it will genuinely benefit the client. Support the preparation of proposals, scopes of work, presentations, renewal plans and strategic recommendations. Monitor account performance, client satisfaction, budgets and profitability. Handle client queries, feedback and challenges professionally, escalating issues appropriately and helping to find practical solutions. Support onboarding for new clients and ensure every early interaction reflects the clients experience Keep client information, actions, notes and project records accurate and up to date within the agency s CRM and project-management systems. Contribute ideas that improve client service, internal processes, reporting and retention. Essential skills and experience Proven experience as an Account Manager, Senior Account Executive, Client Services Manager or similar client-facing role. Previous experience working in a digital marketing, creative, media, web development or full-service agency environment is strongly preferred. Experience managing multiple client accounts, projects and priorities at the same time. Strong understanding of digital marketing and the ability to discuss services such as paid media, SEO, social media, branding, content, websites and digital strategy with confidence. Excellent verbal and written communication skills. Strong organisational and project-management skills, with close attention to detail. Ability to lead meetings, present ideas and build confidence with senior stakeholders. Commercial awareness, including an understanding of budgets, scopes, retainers, account growth and profitability. Ability to translate client objectives into clear, useful briefs for specialist teams. A proactive approach to account development, problem-solving and relationship management. Confidence using CRM, project-management, presentation and reporting tools. A calm, professional and solutions-focused approach when working under pressure.
Executive Network Group
Wellingborough, Northamptonshire
We are currently working with a leading manufacturing business who are looking for a Digital Marketing Manager to take ownership of digital activity across the UK, US and EU. This is an exciting opportunity for a commercially minded marketer to drive lead generation, improve online performance and help shape the customer journey from first touchpoint through to sales conversion. Role: Digital Marketing Manager Salary: £50,000 per annum + benefits Location: Northamptonshire Working across multiple territories, the Digital Marketing Manager will deliver and refine campaigns across PPC, SEO, paid social, remarketing, email and CRM. You will also play a key role in improving website content, landing pages and enquiry journeys, while ensuring all activity is measured and aligned with sales priorities. This role will suit someone with experience in a B2B, technical or product-led environment, who is confident working with data and using insights to improve campaign performance. Strong experience with digital reporting tools, CRM systems and marketing automation platforms will be essential. Main responsibilities for Digital Marketing Manager Oversee digital marketing activity across UK, US and EU markets. Build and optimise campaigns across PPC, SEO, paid social, remarketing and email. Improve website content, performance and conversion pathways. Monitor campaign results, lead quality and ROI using reporting tools and CRM systems. Support sales activity through targeted digital campaigns and nurture programmes. Liaise with external agencies and suppliers to deliver effective and joined-up marketing. Produce regular reports with clear recommendations for improvement. Strengthen online messaging, metadata and content across all territories. Skills and experience for the Digital Marketing Manager 3-5 years' experience in digital marketing. Strong knowledge of SEO, PPC, GA4, Google Ads, LinkedIn and website CMS platforms. Experience with Salesforce, Pardot or similar CRM and automation systems. Confident using data to assess performance and guide decision-making. Strong copywriting and content development skills. Well organised, adaptable and able to manage multiple projects. Comfortable collaborating with sales teams, suppliers and internal stakeholders. The right Digital Marketing Manager will be proactive digital marketer with a strong commercial mindset. Someone who can balance strategy, execution and reporting. A team player who is confident working across different markets and customer groups. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing
Aug 26, 2026
Full time
We are currently working with a leading manufacturing business who are looking for a Digital Marketing Manager to take ownership of digital activity across the UK, US and EU. This is an exciting opportunity for a commercially minded marketer to drive lead generation, improve online performance and help shape the customer journey from first touchpoint through to sales conversion. Role: Digital Marketing Manager Salary: £50,000 per annum + benefits Location: Northamptonshire Working across multiple territories, the Digital Marketing Manager will deliver and refine campaigns across PPC, SEO, paid social, remarketing, email and CRM. You will also play a key role in improving website content, landing pages and enquiry journeys, while ensuring all activity is measured and aligned with sales priorities. This role will suit someone with experience in a B2B, technical or product-led environment, who is confident working with data and using insights to improve campaign performance. Strong experience with digital reporting tools, CRM systems and marketing automation platforms will be essential. Main responsibilities for Digital Marketing Manager Oversee digital marketing activity across UK, US and EU markets. Build and optimise campaigns across PPC, SEO, paid social, remarketing and email. Improve website content, performance and conversion pathways. Monitor campaign results, lead quality and ROI using reporting tools and CRM systems. Support sales activity through targeted digital campaigns and nurture programmes. Liaise with external agencies and suppliers to deliver effective and joined-up marketing. Produce regular reports with clear recommendations for improvement. Strengthen online messaging, metadata and content across all territories. Skills and experience for the Digital Marketing Manager 3-5 years' experience in digital marketing. Strong knowledge of SEO, PPC, GA4, Google Ads, LinkedIn and website CMS platforms. Experience with Salesforce, Pardot or similar CRM and automation systems. Confident using data to assess performance and guide decision-making. Strong copywriting and content development skills. Well organised, adaptable and able to manage multiple projects. Comfortable collaborating with sales teams, suppliers and internal stakeholders. The right Digital Marketing Manager will be proactive digital marketer with a strong commercial mindset. Someone who can balance strategy, execution and reporting. A team player who is confident working across different markets and customer groups. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing
Role Overview The Talent Set are delighted to partner with Missing People on a fantastic Senior Digital Marketing Manager role. This position involves leading digital marketing initiatives to enhance brand visibility, engagement, and outreach through innovative and strategic online campaigns. The role offers an exciting opportunity to make a meaningful impact within a charitable organisation. Key Responsibilities Develop and execute comprehensive digital marketing strategies (paid and organic) aligned with organisational goals. Manage and optimise digital channels, including social media, email marketing, and website content, to maximise engagement. Analyse campaign performance data to identify trends and improve future marketing efforts. Collaborate with internal teams to ensure consistent messaging and branding across all digital platforms. Oversee content creation, ensuring it resonates with target audiences and reflects the organisation's values. Monitor industry trends and utilise emerging technologies to enhance campaign effectiveness. Manage external agencies and partners, ensuring deliverables meet quality standards and deadlines. Support the organisation's outreach efforts by implementing innovative digital solutions that increase awareness and participation. Person Specification Proven experience in digital marketing or a similar role within a charitable or non-profit environment, across retention and acquisition. Experience with both paid and organic digital marketing. Excellent knowledge of digital marketing tools and platforms, including social media, email marketing, and analytics software. Strong organisational skills with the ability to manage multiple campaigns simultaneously. Analytical mindset with the ability to interpret data and translate insights into actionable strategies. Excellent communication skills, both written and verbal, with a collaborative approach. Ability to adapt quickly to new technologies and industry developments. What's on Offer Salary: £45,000-£47,000 Permanent, full or part-time Hybrid, London circa 2 days/month How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Aug 26, 2026
Full time
Role Overview The Talent Set are delighted to partner with Missing People on a fantastic Senior Digital Marketing Manager role. This position involves leading digital marketing initiatives to enhance brand visibility, engagement, and outreach through innovative and strategic online campaigns. The role offers an exciting opportunity to make a meaningful impact within a charitable organisation. Key Responsibilities Develop and execute comprehensive digital marketing strategies (paid and organic) aligned with organisational goals. Manage and optimise digital channels, including social media, email marketing, and website content, to maximise engagement. Analyse campaign performance data to identify trends and improve future marketing efforts. Collaborate with internal teams to ensure consistent messaging and branding across all digital platforms. Oversee content creation, ensuring it resonates with target audiences and reflects the organisation's values. Monitor industry trends and utilise emerging technologies to enhance campaign effectiveness. Manage external agencies and partners, ensuring deliverables meet quality standards and deadlines. Support the organisation's outreach efforts by implementing innovative digital solutions that increase awareness and participation. Person Specification Proven experience in digital marketing or a similar role within a charitable or non-profit environment, across retention and acquisition. Experience with both paid and organic digital marketing. Excellent knowledge of digital marketing tools and platforms, including social media, email marketing, and analytics software. Strong organisational skills with the ability to manage multiple campaigns simultaneously. Analytical mindset with the ability to interpret data and translate insights into actionable strategies. Excellent communication skills, both written and verbal, with a collaborative approach. Ability to adapt quickly to new technologies and industry developments. What's on Offer Salary: £45,000-£47,000 Permanent, full or part-time Hybrid, London circa 2 days/month How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Please note, this is a talent pool position, not a live role. If you are interested in future Account Management/Client Services opportunities at DEPT , please submit an application and we will be in touch when a suitable opportunity arises. This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more! JOB PURPOSE: Here at DEPT , we are always on the lookout for new talent. Whether you're looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you. As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries. KEY RESPONSIBILITIES: Manage, draft and review client briefs Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations Clearly and effectively distill and transfer client feedback to designers, copywriters Prioritising workloads for the team, and escalating when needed Maintain a full understanding of the clients' business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser Build excellent working relationships with key clients - by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews Ensure success criteria are met and projects are delivered to time and to budget Work with the team to determine and test creatives across client owned channels WHAT WE ARE LOOKING FOR: We're open to the see different levels of experience across different sectors Agency experience is a plus Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience Extremely organised, with the ability to manage multiple projects simultaneously Ability to think strategically Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities Highly motivated to learn, grow and improve Personable, approachable demeanor and motivating team player Moderate understanding of production and interactive processes Excellent oral and written communication skills Ability to manage and develop client and supplier relationships Basic understanding of financials to effectively manage budgets WE OFFER: Healthcare with Bupa or Medicash 26 days' holiday exclusive of bank holidays Mental health support Company pension scheme with The People's Pension Enhanced family friendly policies A flexible, hybrid working policy Ride to work scheme Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our effortshere . Create a Job Alert Interested in building your career at DEPT ? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have the legal right to work in the job location without visa sponsorship? Select Do you have line management experience? What is your current notice period/availability? What are your annual salary expectations? Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
Aug 26, 2026
Full time
Please note, this is a talent pool position, not a live role. If you are interested in future Account Management/Client Services opportunities at DEPT , please submit an application and we will be in touch when a suitable opportunity arises. This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more! JOB PURPOSE: Here at DEPT , we are always on the lookout for new talent. Whether you're looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you. As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries. KEY RESPONSIBILITIES: Manage, draft and review client briefs Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations Clearly and effectively distill and transfer client feedback to designers, copywriters Prioritising workloads for the team, and escalating when needed Maintain a full understanding of the clients' business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser Build excellent working relationships with key clients - by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews Ensure success criteria are met and projects are delivered to time and to budget Work with the team to determine and test creatives across client owned channels WHAT WE ARE LOOKING FOR: We're open to the see different levels of experience across different sectors Agency experience is a plus Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience Extremely organised, with the ability to manage multiple projects simultaneously Ability to think strategically Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities Highly motivated to learn, grow and improve Personable, approachable demeanor and motivating team player Moderate understanding of production and interactive processes Excellent oral and written communication skills Ability to manage and develop client and supplier relationships Basic understanding of financials to effectively manage budgets WE OFFER: Healthcare with Bupa or Medicash 26 days' holiday exclusive of bank holidays Mental health support Company pension scheme with The People's Pension Enhanced family friendly policies A flexible, hybrid working policy Ride to work scheme Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our effortshere . Create a Job Alert Interested in building your career at DEPT ? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have the legal right to work in the job location without visa sponsorship? Select Do you have line management experience? What is your current notice period/availability? What are your annual salary expectations? Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
Please note, this is a talent pool position, not a live role. If you are interested in future Account Management/Client Services opportunities at DEPT , please submit an application and we will be in touch when a suitable opportunity arises. This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more! JOB PURPOSE: Here at DEPT , we are always on the lookout for new talent. Whether you're looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you. As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries. KEY RESPONSIBILITIES: Manage, draft and review client briefs Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations Clearly and effectively distill and transfer client feedback to designers, copywriters Prioritising workloads for the team, and escalating when needed Maintain a full understanding of the clients' business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser Build excellent working relationships with key clients - by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews Ensure success criteria are met and projects are delivered to time and to budget Work with the team to determine and test creatives across client owned channels WHAT WE ARE LOOKING FOR: We're open to the see different levels of experience across different sectors Agency experience is a plus Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience Extremely organised, with the ability to manage multiple projects simultaneously Ability to think strategically Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities Highly motivated to learn, grow and improve Personable, approachable demeanor and motivating team player Moderate understanding of production and interactive processes Excellent oral and written communication skills Ability to manage and develop client and supplier relationships Basic understanding of financials to effectively manage budgets WE OFFER: Healthcare with Bupa or Medicash 26 days' holiday exclusive of bank holidays Mental health support Company pension scheme with The People's Pension Enhanced family friendly policies A flexible, hybrid working policy Ride to work scheme Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our effortshere . Create a Job Alert Interested in building your career at DEPT ? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have the legal right to work in the job location without visa sponsorship? Select Do you have line management experience? What is your current notice period/availability? What are your annual salary expectations? Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
Aug 26, 2026
Full time
Please note, this is a talent pool position, not a live role. If you are interested in future Account Management/Client Services opportunities at DEPT , please submit an application and we will be in touch when a suitable opportunity arises. This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more! JOB PURPOSE: Here at DEPT , we are always on the lookout for new talent. Whether you're looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you. As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries. KEY RESPONSIBILITIES: Manage, draft and review client briefs Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations Clearly and effectively distill and transfer client feedback to designers, copywriters Prioritising workloads for the team, and escalating when needed Maintain a full understanding of the clients' business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser Build excellent working relationships with key clients - by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews Ensure success criteria are met and projects are delivered to time and to budget Work with the team to determine and test creatives across client owned channels WHAT WE ARE LOOKING FOR: We're open to the see different levels of experience across different sectors Agency experience is a plus Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience Extremely organised, with the ability to manage multiple projects simultaneously Ability to think strategically Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities Highly motivated to learn, grow and improve Personable, approachable demeanor and motivating team player Moderate understanding of production and interactive processes Excellent oral and written communication skills Ability to manage and develop client and supplier relationships Basic understanding of financials to effectively manage budgets WE OFFER: Healthcare with Bupa or Medicash 26 days' holiday exclusive of bank holidays Mental health support Company pension scheme with The People's Pension Enhanced family friendly policies A flexible, hybrid working policy Ride to work scheme Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our effortshere . Create a Job Alert Interested in building your career at DEPT ? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have the legal right to work in the job location without visa sponsorship? Select Do you have line management experience? What is your current notice period/availability? What are your annual salary expectations? Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
Overview As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform - driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through - guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. Get up to speed on the product, the business, and the tools and processes that'll set you up for success. Start building relationships by arranging calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. Conduct Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Drive engagement through monthly check-ins and contribute to Quarterly Business Reviews - co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. Act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. Deliver an exceptional client experience, targeting 90%+ gross revenue retention. Requirements Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills - confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Skills Hard Skills Client Relationship Management Data Analysis SaaS Experience Business Reviews Onboarding Retention Strategies Engagement Metrics Actionable Insights Best Practices Renewal Opportunities Soft Skills Customer-Centric Mindset Communication Skills Interpersonal Skills Problem-Solving Collaboration
Aug 26, 2026
Full time
Overview As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform - driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through - guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. Get up to speed on the product, the business, and the tools and processes that'll set you up for success. Start building relationships by arranging calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. Conduct Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Drive engagement through monthly check-ins and contribute to Quarterly Business Reviews - co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. Act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. Deliver an exceptional client experience, targeting 90%+ gross revenue retention. Requirements Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills - confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Skills Hard Skills Client Relationship Management Data Analysis SaaS Experience Business Reviews Onboarding Retention Strategies Engagement Metrics Actionable Insights Best Practices Renewal Opportunities Soft Skills Customer-Centric Mindset Communication Skills Interpersonal Skills Problem-Solving Collaboration
Media Isle of Man is looking for a new member of its Sales Team as we continue our growth as a leading provider of multi-channel media, news and events. We re hiring a motivated and experienced new Sales & Relationship Manager who will join us at an important time of development. Ideal candidates will have a passion for sales and will be all-round team players who are passionate about contributing to our network of rapidly growing local news channels. The successful candidate will join our business at a pivotal time of growth and transition, and will contribute across channels including: iomtoday.co.im, Gef the Isle of Man Examiner, the Manx Independent, the Isle of Man Courier and our events portfolio. What we re looking for: - Experienced sales representative/business development managers with customer relationship management or account handling experience (minimum two years) - Experience of media sales will be an advantage - Team members with a track record of building or retaining business or commercial relationships - Aptitude to work across different products in a dynamic environment - Confident attitude to working with customers and colleagues - Ability to meet deadlines and targets in a revenue/sales-based environment, individually and as part of a team - Appreciation of the digital opportunity including engagement data and social media - Confident and outward-facing attitude to working with colleagues, customers and our partners Key responsibilities: - Conducting research to develop a sales pipeline and working alongside Sales Manager and wider team - Reaching out to prospective, repeat and lapsed advertisers/partners on the telephone and digitally, confirming in-person appointments, presenting/pitching using sales collateral and adopting brand and product messaging - Converting sales and establishing a consistent flow of revenue-based activity - Supporting advertisers and commercial partners with the development of impactful branded campaigns for multi-channel media - Nurturing relationships with advertisers and sponsors to generate revenue and sustained partnerships - Managing customer campaigns including campaign administration, processing of advertising/marketing assets and management of CRM - Representing Media Isle of Man at events, conferences and across the wider community - Playing an active part in regular team updates, planning and strategy sessions - Regular use of social media to build network and drive engagement with our products Benefits include: - Competitive salary package with commission structure - 5.2 weeks holiday per year plus statutory bank holidays - Contributory pension scheme - Friendly working environment - Free life assurance - Laptop and mobile phone How to Apply: Applications close on 2 October. To apply, please click Apply to send your CV and cover letter.
Aug 26, 2026
Full time
Media Isle of Man is looking for a new member of its Sales Team as we continue our growth as a leading provider of multi-channel media, news and events. We re hiring a motivated and experienced new Sales & Relationship Manager who will join us at an important time of development. Ideal candidates will have a passion for sales and will be all-round team players who are passionate about contributing to our network of rapidly growing local news channels. The successful candidate will join our business at a pivotal time of growth and transition, and will contribute across channels including: iomtoday.co.im, Gef the Isle of Man Examiner, the Manx Independent, the Isle of Man Courier and our events portfolio. What we re looking for: - Experienced sales representative/business development managers with customer relationship management or account handling experience (minimum two years) - Experience of media sales will be an advantage - Team members with a track record of building or retaining business or commercial relationships - Aptitude to work across different products in a dynamic environment - Confident attitude to working with customers and colleagues - Ability to meet deadlines and targets in a revenue/sales-based environment, individually and as part of a team - Appreciation of the digital opportunity including engagement data and social media - Confident and outward-facing attitude to working with colleagues, customers and our partners Key responsibilities: - Conducting research to develop a sales pipeline and working alongside Sales Manager and wider team - Reaching out to prospective, repeat and lapsed advertisers/partners on the telephone and digitally, confirming in-person appointments, presenting/pitching using sales collateral and adopting brand and product messaging - Converting sales and establishing a consistent flow of revenue-based activity - Supporting advertisers and commercial partners with the development of impactful branded campaigns for multi-channel media - Nurturing relationships with advertisers and sponsors to generate revenue and sustained partnerships - Managing customer campaigns including campaign administration, processing of advertising/marketing assets and management of CRM - Representing Media Isle of Man at events, conferences and across the wider community - Playing an active part in regular team updates, planning and strategy sessions - Regular use of social media to build network and drive engagement with our products Benefits include: - Competitive salary package with commission structure - 5.2 weeks holiday per year plus statutory bank holidays - Contributory pension scheme - Friendly working environment - Free life assurance - Laptop and mobile phone How to Apply: Applications close on 2 October. To apply, please click Apply to send your CV and cover letter.
You own the international tax domain end to end: you set product strategy for the tax capability area, expand business requirements into durable capability strategies rather than one-off market builds, and navigate cross-team dynamics across engineering, legal, and compliance to ship it. You solve ambiguous, cross-market problems using data and AI methodology, not just domain memory, and you use AI to turn scattered market and regulatory signal into product opportunities other people haven't framed yet. The Staff Product Manager, Tax International role sits between the Tax & Accountant domain, Legal, and the product and engineering organization. It owns a centralized, AI-powered tax compliance layer that turns country-specific indirect and direct tax rules into reusable configurations, replacing slow, costly, country-by-country manual work that leaves Intuit and its customers exposed. Responsibilities 1. Own the AI-native tax compliance platform Builds the centralized, reusable tax layer that lets every market be a configuration, not a rebuild. Own the relationship with the US Based central teams/functions Design and own the roadmap for a centralized, AI-powered compliance platform that abstracts country-specific indirect tax, direct tax, and regulatory filing rules into reusable, scalable configurations across 100+ markets. Champion a policy-as-code model: treat government tax requirements as structured data that AI can ingest, validate, and deploy, replacing slow, per-country manual configuration. Define the AI + Human Intelligence (AI+HI) pipeline where it fits: how official government tax sources are ingested, how AI generates compliance configurations, and where human tax-expert review checkpoints apply. Partner with core capability teams to eliminate US hardcode and US-specific dependencies that create international tax risk. Own the tax engine consolidation path. Today indirect tax runs across six separate codebases and direct tax (Books-to-Tax) runs across three separate engines, with filing capability limited to UK MTD, partial US, and Australia through a partner. Drive the architectural decision (extend an existing engine, build new, or adopt a partner platform) and the multi-year consolidation roadmap, including known hard problems like the UK Flat Rate Scheme and Canada's federal/provincial split. Act as the product owner at the legal/engineering intersection, shaping technical direction rather than just brokering between teams, and set sequencing and investment priorities across Tier 1 and expansion markets. 2. Modernize Indirect Tax Delivers AI-powered VAT/GST/sales-tax experiences on a reusable foundation. Deliver AI-powered tax review, live tax rates and forms, and enhanced VAT/GST/sales-tax experiences. Build a reusable rates-and-forms platform and AI transaction-level tax classification so new markets inherit the capability by configuration. Use Singapore GST F5/F8 as the reference implementation on the unified tax engine, and sequence Malaysia GST and UAE VAT behind it on the same architecture. Grow indirect-tax adoption in priority markets, starting with the workflows customers rely on most. 3. Build AI-powered Direct Tax Extends the platform from indirect tax into direct tax on the same configuration model. Ship AI corporate tax estimates and annual tax-year updates on a reusable Direct Tax (Books-to-Tax) foundation. Own the B2T platform proof: Singapore Form C-S/C-S Lite as the first jurisdiction live on the unified engine, carried through a full jurisdiction-config lifecycle so the second market is a configuration, not a rebuild. Hold working knowledge of book-to-tax adjustments, entity-type tax treatment (corporation, trust, partnership, proprietorship), depreciation and loss-carryforward logic, and corporate filing schema literacy (1120, T2, CT600, and market equivalents). Own cross-border direct tax mechanics as multinational SMB customers scale: withholding tax and treaty rates, permanent establishment, transfer pricing basics, and Pillar Two awareness. Track UK Making Tax Digital (MTD) filing and payment acceptance rate as a standing compliance metric, including the seasonal ITSA reporting cycle. 4. Lead cross-functionally and set the bar Aligns the mission team and holds the platform to measurable outcomes. Unite an extended mission team across Product Development, Design (XD), Data Science, Product Marketing, Legal, and Finance behind a shared tax-platform vision. Manage external relationships with tax authorities (e.g., HMRC) and third-party tax vendors where needed and the strategy is to partner vs build (Fonoa, Sovos, Avalara-class). Define and hold the platform accountable to metrics and SLAs: onboarding cycle time, compliance coverage by market, filing error rates, tax-product adoption, and cost-per-country. Fast-follow US quarterly releases while owning market-differentiating localization, extensibility, and compliance depth. Qualifications Domain Experience leading global or international platform expansion: building core services and tax compliance infrastructure for multiple non-native markets. Strong grounding in both indirect tax (VAT/GST/sales tax) and direct/corporate tax for SMB and mid-market customers: book-to-tax logic, entity-type treatment, cross-border withholding and treaty mechanics, and digital filing regimes such as UK MTD. Experience building for SMB and mid-market customers at a company with an ecosystem of products and services. Functional Expertise designing global platform architecture that abstracts complex regional tax requirements (indirect and direct) into scalable, reusable components. Fluency applying AI/GenAI to real tax product problems: AI+HI workflows, structured-data ingestion, agentic automation. Ability to tell a config change (rate table, schema, form variant) apart from a genuine capability gap (new module, new workflow) without needing engineering to make that call for you. Comfortable reading primary-source tax law and filing schemas directly, not just secondary summaries. Exceptional at prioritization, able to translate tax complexity into data-driven decisions across a large, matrixed organization. Leadership Owns a domain end to end: sets product strategy for international tax and delivers it across engineering, legal, and compliance. Ability to influence beyond the direct team, across the portfolio and up to executive leadership. A quality champion with a high bar for consistency, comfortable with ambiguity, driven by customer obsession and a growth mindset. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Aug 26, 2026
Full time
You own the international tax domain end to end: you set product strategy for the tax capability area, expand business requirements into durable capability strategies rather than one-off market builds, and navigate cross-team dynamics across engineering, legal, and compliance to ship it. You solve ambiguous, cross-market problems using data and AI methodology, not just domain memory, and you use AI to turn scattered market and regulatory signal into product opportunities other people haven't framed yet. The Staff Product Manager, Tax International role sits between the Tax & Accountant domain, Legal, and the product and engineering organization. It owns a centralized, AI-powered tax compliance layer that turns country-specific indirect and direct tax rules into reusable configurations, replacing slow, costly, country-by-country manual work that leaves Intuit and its customers exposed. Responsibilities 1. Own the AI-native tax compliance platform Builds the centralized, reusable tax layer that lets every market be a configuration, not a rebuild. Own the relationship with the US Based central teams/functions Design and own the roadmap for a centralized, AI-powered compliance platform that abstracts country-specific indirect tax, direct tax, and regulatory filing rules into reusable, scalable configurations across 100+ markets. Champion a policy-as-code model: treat government tax requirements as structured data that AI can ingest, validate, and deploy, replacing slow, per-country manual configuration. Define the AI + Human Intelligence (AI+HI) pipeline where it fits: how official government tax sources are ingested, how AI generates compliance configurations, and where human tax-expert review checkpoints apply. Partner with core capability teams to eliminate US hardcode and US-specific dependencies that create international tax risk. Own the tax engine consolidation path. Today indirect tax runs across six separate codebases and direct tax (Books-to-Tax) runs across three separate engines, with filing capability limited to UK MTD, partial US, and Australia through a partner. Drive the architectural decision (extend an existing engine, build new, or adopt a partner platform) and the multi-year consolidation roadmap, including known hard problems like the UK Flat Rate Scheme and Canada's federal/provincial split. Act as the product owner at the legal/engineering intersection, shaping technical direction rather than just brokering between teams, and set sequencing and investment priorities across Tier 1 and expansion markets. 2. Modernize Indirect Tax Delivers AI-powered VAT/GST/sales-tax experiences on a reusable foundation. Deliver AI-powered tax review, live tax rates and forms, and enhanced VAT/GST/sales-tax experiences. Build a reusable rates-and-forms platform and AI transaction-level tax classification so new markets inherit the capability by configuration. Use Singapore GST F5/F8 as the reference implementation on the unified tax engine, and sequence Malaysia GST and UAE VAT behind it on the same architecture. Grow indirect-tax adoption in priority markets, starting with the workflows customers rely on most. 3. Build AI-powered Direct Tax Extends the platform from indirect tax into direct tax on the same configuration model. Ship AI corporate tax estimates and annual tax-year updates on a reusable Direct Tax (Books-to-Tax) foundation. Own the B2T platform proof: Singapore Form C-S/C-S Lite as the first jurisdiction live on the unified engine, carried through a full jurisdiction-config lifecycle so the second market is a configuration, not a rebuild. Hold working knowledge of book-to-tax adjustments, entity-type tax treatment (corporation, trust, partnership, proprietorship), depreciation and loss-carryforward logic, and corporate filing schema literacy (1120, T2, CT600, and market equivalents). Own cross-border direct tax mechanics as multinational SMB customers scale: withholding tax and treaty rates, permanent establishment, transfer pricing basics, and Pillar Two awareness. Track UK Making Tax Digital (MTD) filing and payment acceptance rate as a standing compliance metric, including the seasonal ITSA reporting cycle. 4. Lead cross-functionally and set the bar Aligns the mission team and holds the platform to measurable outcomes. Unite an extended mission team across Product Development, Design (XD), Data Science, Product Marketing, Legal, and Finance behind a shared tax-platform vision. Manage external relationships with tax authorities (e.g., HMRC) and third-party tax vendors where needed and the strategy is to partner vs build (Fonoa, Sovos, Avalara-class). Define and hold the platform accountable to metrics and SLAs: onboarding cycle time, compliance coverage by market, filing error rates, tax-product adoption, and cost-per-country. Fast-follow US quarterly releases while owning market-differentiating localization, extensibility, and compliance depth. Qualifications Domain Experience leading global or international platform expansion: building core services and tax compliance infrastructure for multiple non-native markets. Strong grounding in both indirect tax (VAT/GST/sales tax) and direct/corporate tax for SMB and mid-market customers: book-to-tax logic, entity-type treatment, cross-border withholding and treaty mechanics, and digital filing regimes such as UK MTD. Experience building for SMB and mid-market customers at a company with an ecosystem of products and services. Functional Expertise designing global platform architecture that abstracts complex regional tax requirements (indirect and direct) into scalable, reusable components. Fluency applying AI/GenAI to real tax product problems: AI+HI workflows, structured-data ingestion, agentic automation. Ability to tell a config change (rate table, schema, form variant) apart from a genuine capability gap (new module, new workflow) without needing engineering to make that call for you. Comfortable reading primary-source tax law and filing schemas directly, not just secondary summaries. Exceptional at prioritization, able to translate tax complexity into data-driven decisions across a large, matrixed organization. Leadership Owns a domain end to end: sets product strategy for international tax and delivers it across engineering, legal, and compliance. Ability to influence beyond the direct team, across the portfolio and up to executive leadership. A quality champion with a high bar for consistency, comfortable with ambiguity, driven by customer obsession and a growth mindset. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Design and maintain underwriting policies, decisioning frameworks, and credit risk appetite for sole trader, SME, and fleet/multi-vehicle segments, including commercial line of credit limit-setting and utilisation management. Assess creditworthiness of commercial counterparties (business financials, cash flow, guarantors, external data); oversee complex credit proposals and Credit Committee participation. Monitor portfolio performance and KRIs/KPIs by commercial segment; identify emerging risks (sector concentration, fleet residual value/utilisation, small business defaults) and adjust strategy accordingly. Design loss mitigation, collections, and recovery approaches suited to commercial relationships. Deliver forecasting/scenario analysis and portfolio insights to senior management and governance committees. Oversee credit risk on Ford dealer wholesale/floorplan financing, including dealer credit line setting, renewal, and ongoing exposure monitoring. Monitor dealer financial health (stocking levels, inventory turn, curtailment triggers, out-of-trust risk) and elevate early warning indicators through established governance channels. Maintain oversight of dealer concentration risk and floorplan portfolio quality, incorporating dealer-level risk into broader commercial portfolio reporting and risk appetite metrics. Maintain second line assurance and oversight of first-line commercial lending activity, including policy exceptions and controls. Implement fraud detection/prevention frameworks for commercial applications (e.g. business identity verification). Ensure commercial and dealer wholesale exposures are correctly classified per EBA/PRA rules (default, forbearance, NPE), and lead the team's capability development in this area, working with Finance to align with IFRS 9 staging and regulatory reporting. Partner with marketing and sales, operations, data, and technology teams to scale digital and automated underwriting for commercial customers. Collaborate with Group Risk, Compliance, and control functions; contribute to ICAAP, stress testing, and capital planning for the commercial book. Lead, coach, and develop the commercial credit risk team; build a strong risk culture and support the Bank's commercial growth strategy through data- and analytics-led decisioning. Requirements First line commercial credit risk experience across sole traders, SMEs, and multi-vehicle/fleet customers. Track record developing underwriting guidelines and credit proposal assessments, including commercial lines of credit. Strong financial/credit analysis skills (business financials, cash flow, guarantor assessment, external research). Strong working knowledge of EBA and PRA credit risk classification requirements, including definition of default, forbearance, and non-performing exposure rules. Analytical, data-driven mindset; excellent communication skills with senior leaders, Board members, and stakeholders. SME/sole trader credit scoring or alternative data experience. Fleet/automotive financing and vehicle asset risk knowledge. Core Competencies Demonstrates expertise in commercial credit risk management, including underwriting policy design, creditworthiness assessment, and compliance with EBA/PRA regulations. Proven ability to lead teams, deliver insights through data analysis, and implement fraud detection frameworks. Highest-signal resume keywords Commercial Credit Risk Management Underwriting Policy Development Financial Analysis Skills EBA/PRA Compliance Knowledge Fleet/Automotive Financing Expertise ATS Optimization Keywords Hard Skills Credit Risk Assessment Underwriting Guidelines Development Credit Proposal Assessment Data Analysis Loss Mitigation Strategies Portfolio Performance Monitoring Fraud Detection Frameworks Scenario Analysis Credit Scoring Regulatory Reporting Soft Skills Excellent Communication Skills Analytical Mindset Team Leadership Stakeholder Engagement Risk Culture Development Industry Keywords SME Financing Sole Trader Credit Multi-Vehicle Financing Credit Committee Participation KRI/KPI Monitoring Dealer Credit Line Management Non-Performing Exposure Forbearance Definition Capital Planning Governance Channels
Aug 26, 2026
Full time
Design and maintain underwriting policies, decisioning frameworks, and credit risk appetite for sole trader, SME, and fleet/multi-vehicle segments, including commercial line of credit limit-setting and utilisation management. Assess creditworthiness of commercial counterparties (business financials, cash flow, guarantors, external data); oversee complex credit proposals and Credit Committee participation. Monitor portfolio performance and KRIs/KPIs by commercial segment; identify emerging risks (sector concentration, fleet residual value/utilisation, small business defaults) and adjust strategy accordingly. Design loss mitigation, collections, and recovery approaches suited to commercial relationships. Deliver forecasting/scenario analysis and portfolio insights to senior management and governance committees. Oversee credit risk on Ford dealer wholesale/floorplan financing, including dealer credit line setting, renewal, and ongoing exposure monitoring. Monitor dealer financial health (stocking levels, inventory turn, curtailment triggers, out-of-trust risk) and elevate early warning indicators through established governance channels. Maintain oversight of dealer concentration risk and floorplan portfolio quality, incorporating dealer-level risk into broader commercial portfolio reporting and risk appetite metrics. Maintain second line assurance and oversight of first-line commercial lending activity, including policy exceptions and controls. Implement fraud detection/prevention frameworks for commercial applications (e.g. business identity verification). Ensure commercial and dealer wholesale exposures are correctly classified per EBA/PRA rules (default, forbearance, NPE), and lead the team's capability development in this area, working with Finance to align with IFRS 9 staging and regulatory reporting. Partner with marketing and sales, operations, data, and technology teams to scale digital and automated underwriting for commercial customers. Collaborate with Group Risk, Compliance, and control functions; contribute to ICAAP, stress testing, and capital planning for the commercial book. Lead, coach, and develop the commercial credit risk team; build a strong risk culture and support the Bank's commercial growth strategy through data- and analytics-led decisioning. Requirements First line commercial credit risk experience across sole traders, SMEs, and multi-vehicle/fleet customers. Track record developing underwriting guidelines and credit proposal assessments, including commercial lines of credit. Strong financial/credit analysis skills (business financials, cash flow, guarantor assessment, external research). Strong working knowledge of EBA and PRA credit risk classification requirements, including definition of default, forbearance, and non-performing exposure rules. Analytical, data-driven mindset; excellent communication skills with senior leaders, Board members, and stakeholders. SME/sole trader credit scoring or alternative data experience. Fleet/automotive financing and vehicle asset risk knowledge. Core Competencies Demonstrates expertise in commercial credit risk management, including underwriting policy design, creditworthiness assessment, and compliance with EBA/PRA regulations. Proven ability to lead teams, deliver insights through data analysis, and implement fraud detection frameworks. Highest-signal resume keywords Commercial Credit Risk Management Underwriting Policy Development Financial Analysis Skills EBA/PRA Compliance Knowledge Fleet/Automotive Financing Expertise ATS Optimization Keywords Hard Skills Credit Risk Assessment Underwriting Guidelines Development Credit Proposal Assessment Data Analysis Loss Mitigation Strategies Portfolio Performance Monitoring Fraud Detection Frameworks Scenario Analysis Credit Scoring Regulatory Reporting Soft Skills Excellent Communication Skills Analytical Mindset Team Leadership Stakeholder Engagement Risk Culture Development Industry Keywords SME Financing Sole Trader Credit Multi-Vehicle Financing Credit Committee Participation KRI/KPI Monitoring Dealer Credit Line Management Non-Performing Exposure Forbearance Definition Capital Planning Governance Channels
About Liverpool Chamber Liverpool Chamber of Commerce is the authentic voice of business in the city, creating a culture of connected businesses to enable them to collectively thrive. Trusted since 1850, the Chamber supports and represents businesses across every sector. The Digital Experience Manager sits within the Membership Services team and plays a key role in ensuring members, partners and stakeholders receive an outstanding digital experience across every interaction. About the role The Digital Experience Manager will lead the development, delivery and continuous improvement of Liverpool Chamber's digital experience. The role combines hands-on digital delivery with responsibility for improving digital systems, customer journeys, member engagement and commercial performance. The post holder will identify opportunities to introduce new technology, automation and AI-enabled solutions, while ensuring digital platforms remain engaging, accessible and effective. The role also includes line management responsibility for the Chamber's Content Creator, supporting their professional development, providing regular coaching and ensuring digital content aligns with organisational priorities. Reports to: Director of Membership Services. Key duties and responsibilities Manage and continually improve the Chamber website and wider digital ecosystem. Develop digital journeys that improve membership acquisition, renewals, event bookings and member engagement. Own CRM data quality and support marketing automation and member communications. Lead digital marketing activity across websites, email and social channels. Produce performance dashboards using analytics and recommend improvements based on insight. Drive SEO, accessibility and website optimisation best practice. Research, recommend and implement digital innovation, automation and AI solutions that improve efficiency and customer experience. Work collaboratively with Membership, Events, Marketing, International Trade and external partners to deliver integrated campaigns. Lead the development of future digital products, online member services and portal enhancements. Ensure compliance with GDPR, accessibility standards and brand guidelines. Line manage the Content Creator, setting objectives, providing coaching, conducting regular one-to-ones and supporting their development and performance. Person specification Relevant professional experience Experience managing websites, CRM systems and digital marketing platforms. Experience using analytics to improve digital performance. Experience managing or mentoring colleagues is desirable. Experience delivering digital transformation or continuous improvement initiatives Knowledge and skills Strong understanding of digital marketing, SEO and customer journey optimisation. Knowledge of CRM systems, automation platforms and AI productivity tools. Excellent analytical, communication and stakeholder management skills. Strong organisational skills with the ability to manage multiple priorities. Confident using Microsoft 365 and web-based platforms. Personal attributes Collaborative and supportive leader. Passionate about innovation and continuous improvement. Commercially aware with a member-first mindset. Proactive, organised and able to work independently. Committed to developing others and creating a positive team culture. Other Ability to travel across the Liverpool City Region when required. Ability to attend Chamber events outside normal working hours when required. Organisational values and behaviours The Digital Experience Manager is expected to embody Liverpool Chamber's values of Excellence, Trust, Respect and Resilience, fostering innovation, collaboration and a culture of continuous improvement. Benefits Hours: 37.5 hours per week; flexible working between 7am-7pm, Monday to Friday; hybrid working permissible Holidays: 25 days, plus bank holidays increasing with length of service, plus birthday Pension: Employer Contribution up to 5% Healthcare: Medicash scheme after probationary period Life Assurance: Staff life insurance Other Benefits: Travel pass repay scheme, One flexi-day per quarter, Flexible working
Aug 26, 2026
Full time
About Liverpool Chamber Liverpool Chamber of Commerce is the authentic voice of business in the city, creating a culture of connected businesses to enable them to collectively thrive. Trusted since 1850, the Chamber supports and represents businesses across every sector. The Digital Experience Manager sits within the Membership Services team and plays a key role in ensuring members, partners and stakeholders receive an outstanding digital experience across every interaction. About the role The Digital Experience Manager will lead the development, delivery and continuous improvement of Liverpool Chamber's digital experience. The role combines hands-on digital delivery with responsibility for improving digital systems, customer journeys, member engagement and commercial performance. The post holder will identify opportunities to introduce new technology, automation and AI-enabled solutions, while ensuring digital platforms remain engaging, accessible and effective. The role also includes line management responsibility for the Chamber's Content Creator, supporting their professional development, providing regular coaching and ensuring digital content aligns with organisational priorities. Reports to: Director of Membership Services. Key duties and responsibilities Manage and continually improve the Chamber website and wider digital ecosystem. Develop digital journeys that improve membership acquisition, renewals, event bookings and member engagement. Own CRM data quality and support marketing automation and member communications. Lead digital marketing activity across websites, email and social channels. Produce performance dashboards using analytics and recommend improvements based on insight. Drive SEO, accessibility and website optimisation best practice. Research, recommend and implement digital innovation, automation and AI solutions that improve efficiency and customer experience. Work collaboratively with Membership, Events, Marketing, International Trade and external partners to deliver integrated campaigns. Lead the development of future digital products, online member services and portal enhancements. Ensure compliance with GDPR, accessibility standards and brand guidelines. Line manage the Content Creator, setting objectives, providing coaching, conducting regular one-to-ones and supporting their development and performance. Person specification Relevant professional experience Experience managing websites, CRM systems and digital marketing platforms. Experience using analytics to improve digital performance. Experience managing or mentoring colleagues is desirable. Experience delivering digital transformation or continuous improvement initiatives Knowledge and skills Strong understanding of digital marketing, SEO and customer journey optimisation. Knowledge of CRM systems, automation platforms and AI productivity tools. Excellent analytical, communication and stakeholder management skills. Strong organisational skills with the ability to manage multiple priorities. Confident using Microsoft 365 and web-based platforms. Personal attributes Collaborative and supportive leader. Passionate about innovation and continuous improvement. Commercially aware with a member-first mindset. Proactive, organised and able to work independently. Committed to developing others and creating a positive team culture. Other Ability to travel across the Liverpool City Region when required. Ability to attend Chamber events outside normal working hours when required. Organisational values and behaviours The Digital Experience Manager is expected to embody Liverpool Chamber's values of Excellence, Trust, Respect and Resilience, fostering innovation, collaboration and a culture of continuous improvement. Benefits Hours: 37.5 hours per week; flexible working between 7am-7pm, Monday to Friday; hybrid working permissible Holidays: 25 days, plus bank holidays increasing with length of service, plus birthday Pension: Employer Contribution up to 5% Healthcare: Medicash scheme after probationary period Life Assurance: Staff life insurance Other Benefits: Travel pass repay scheme, One flexi-day per quarter, Flexible working
As a Marketing Manager in the retail industry, you'll play a key role in shaping and delivering marketing strategies to support the business's catering initiatives. Based in Bradford, you'll focus on creating campaigns and materials that connect with target audiences and drive results. Client Details Our client is a leading UK food and drink wholesaler. The catering division is a key area of growth, with continued investment in its customer proposition, digital channels, trade marketing and events, making this an exciting opportunity to join a well-established business at an important stage of its development. Description As a Marketing Manager you will: Develop and execute marketing strategies to promote catering services. Create engaging marketing materials and campaigns tailored to target audiences. Analyse market trends and customer insights to inform strategies. Collaborate with internal teams to align marketing efforts with business goals. Manage budgets and ensure cost-effective marketing activities. Monitor and report on the performance of marketing campaigns. Build relationships with external agencies and suppliers when needed. Ensure all marketing content aligns with brand guidelines. Profile A successful Marketing Manager should have: Experience in marketing within the retail industry is ideal but not essential. Strong skills in campaign creation and management. Ability to analyse market trends and customer behaviour. Excellent written and verbal communication skills. Proficiency in using marketing tools and software. Strong organisational and project management abilities. Job Offer Annual salary of 40,000, dependent on the level of experience. 22 days annual leave. Permanent position based in Bradford This role is full time based onsite. If you're interested in this role, apply now.
Aug 26, 2026
Full time
As a Marketing Manager in the retail industry, you'll play a key role in shaping and delivering marketing strategies to support the business's catering initiatives. Based in Bradford, you'll focus on creating campaigns and materials that connect with target audiences and drive results. Client Details Our client is a leading UK food and drink wholesaler. The catering division is a key area of growth, with continued investment in its customer proposition, digital channels, trade marketing and events, making this an exciting opportunity to join a well-established business at an important stage of its development. Description As a Marketing Manager you will: Develop and execute marketing strategies to promote catering services. Create engaging marketing materials and campaigns tailored to target audiences. Analyse market trends and customer insights to inform strategies. Collaborate with internal teams to align marketing efforts with business goals. Manage budgets and ensure cost-effective marketing activities. Monitor and report on the performance of marketing campaigns. Build relationships with external agencies and suppliers when needed. Ensure all marketing content aligns with brand guidelines. Profile A successful Marketing Manager should have: Experience in marketing within the retail industry is ideal but not essential. Strong skills in campaign creation and management. Ability to analyse market trends and customer behaviour. Excellent written and verbal communication skills. Proficiency in using marketing tools and software. Strong organisational and project management abilities. Job Offer Annual salary of 40,000, dependent on the level of experience. 22 days annual leave. Permanent position based in Bradford This role is full time based onsite. If you're interested in this role, apply now.
