Job Profile Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success. You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success. Key Responsibilities: Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid s mission and objectives. Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans. Line manage and develop a high-performing team, including staff, volunteers and interns. Build and maintain relationships with consultants, agencies and pro bono partners. Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact. Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support. Oversee public fundraising strategy across multiple income streams. Lead design and delivery of internal and external appeals, campaigns and donor stewardship. Identify new funding opportunities, partnerships and innovation in engagement. Oversee the full range of Afghanaid s event portfolio, and attend relevant events to represent Afghanaid; Ensure effective CRM management, data integrity and financial reconciliation. Serve as brand guardian, ensuring consistency and evolution of Afghanaid s identity. Oversee creation and execution of integrated communications and marketing plans. Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral. Manage website optimisation, SEO and analytics to drive engagement and conversions. Lead innovation in digital marketing, email campaigns and supporter journeys. Advise leadership on reputation management and crisis communications. Develop media policies and act as spokesperson when required. Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates. Promote Afghanaid s thought leadership through strategic storytelling and public commentary. Commission and direct multimedia content to strengthen organisational storytelling. Lead content planning, production and performance analysis. Champion participatory storytelling approaches and creative innovation. Undertake any other duties as and when required by the line director. PERSON SPECIFICATION You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion. Education/ Training Master s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years experience). Work Experience At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years experience directly managing staff. Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies. Experience in growing audiences, engagement and/or income streams. Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context. Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency. Experience managing and monitoring a tight budget. Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content. Experience running full-funnel, multi-channel marketing strategies including paid advertising. Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks. Experience supervising, organising, motivating and developing staff. In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising. Professional Skills, Competencies, Values and Attitudes Afghanaid s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions. Specifically, the holder of this position should also demonstrate the following: Essential Fluent in spoken and written English. Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset. Experience securing five or six figure gifts from funders; Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions. Experience using Salesforce CRM and Marketing Cloud Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership. Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal. Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation. Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues. Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation. Capable of working independently as well as collaboratively, both in leading a team and as part of the team. Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change. Desirable Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan Strategic understanding of UK and global fundraising landscapes and emerging giving trends. Proven ability to represent an organisation publicly with confidence, professionalism and credibility. Experience guiding senior leaders or trustees on media, communications and reputational matters. Skilled in crisis communications and reputation management. Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations. Experience developing high-value corporate or media partnerships. Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances. The Organisation Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans. Other Information Afghanaid s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid . click apply for full job details
Dec 08, 2025
Full time
Job Profile Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success. You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success. Key Responsibilities: Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid s mission and objectives. Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans. Line manage and develop a high-performing team, including staff, volunteers and interns. Build and maintain relationships with consultants, agencies and pro bono partners. Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact. Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support. Oversee public fundraising strategy across multiple income streams. Lead design and delivery of internal and external appeals, campaigns and donor stewardship. Identify new funding opportunities, partnerships and innovation in engagement. Oversee the full range of Afghanaid s event portfolio, and attend relevant events to represent Afghanaid; Ensure effective CRM management, data integrity and financial reconciliation. Serve as brand guardian, ensuring consistency and evolution of Afghanaid s identity. Oversee creation and execution of integrated communications and marketing plans. Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral. Manage website optimisation, SEO and analytics to drive engagement and conversions. Lead innovation in digital marketing, email campaigns and supporter journeys. Advise leadership on reputation management and crisis communications. Develop media policies and act as spokesperson when required. Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates. Promote Afghanaid s thought leadership through strategic storytelling and public commentary. Commission and direct multimedia content to strengthen organisational storytelling. Lead content planning, production and performance analysis. Champion participatory storytelling approaches and creative innovation. Undertake any other duties as and when required by the line director. PERSON SPECIFICATION You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion. Education/ Training Master s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years experience). Work Experience At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years experience directly managing staff. Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies. Experience in growing audiences, engagement and/or income streams. Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context. Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency. Experience managing and monitoring a tight budget. Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content. Experience running full-funnel, multi-channel marketing strategies including paid advertising. Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks. Experience supervising, organising, motivating and developing staff. In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising. Professional Skills, Competencies, Values and Attitudes Afghanaid s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions. Specifically, the holder of this position should also demonstrate the following: Essential Fluent in spoken and written English. Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset. Experience securing five or six figure gifts from funders; Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions. Experience using Salesforce CRM and Marketing Cloud Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership. Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal. Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation. Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues. Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation. Capable of working independently as well as collaboratively, both in leading a team and as part of the team. Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change. Desirable Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan Strategic understanding of UK and global fundraising landscapes and emerging giving trends. Proven ability to represent an organisation publicly with confidence, professionalism and credibility. Experience guiding senior leaders or trustees on media, communications and reputational matters. Skilled in crisis communications and reputation management. Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations. Experience developing high-value corporate or media partnerships. Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances. The Organisation Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans. Other Information Afghanaid s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid . click apply for full job details
Join us in the ambitious Birmingham In Action campaign, which commits to raising over £600 million of charitable funding and 1 million volunteer hours, positioning the University of Birmingham as one of the leaders in philanthropy in the UK. To fulfil our exciting campaign ambitions, we are recruiting a Head of Philanthropy Global, to maximise philanthropic funding and to take our campaign to the next level. A key member of the Development and Alumni Relations Office s (DARO) Philanthropy team, you will be responsible for growing major gifts opportunities and building a sustainable pipeline of future donations from global philanthropic markets. You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As the Head of Philanthropy - Global, you will be responsible for growing our international major gifts programme. In collaboration with the Associate Director of Philanthropy you will develop and implement fundraising strategies to increase major giving in Asia and North America as well as emerging areas of focus. You will manage a personal portfolio of six figure + (GBP) potential supporters and personally raise gifts in excess of £1m p/a. You will manage the international philanthropy team of two individuals and support them to deliver their annual fundraising and supporting targets. As a senior fundraiser in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities. As part of a dynamic team and led by some of the most respected names in higher education fundraising, you will work across the University to generate significant gifts for amazing philanthropic projects and encourage new donors to make long-term, sustainable gifts. You will have an enthusiasm for building relationships, the skill to interact with high-level donors and supporters, and the ability to showcase the game changing work of our academics and clinicians. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are and how we work.
Dec 08, 2025
Full time
Join us in the ambitious Birmingham In Action campaign, which commits to raising over £600 million of charitable funding and 1 million volunteer hours, positioning the University of Birmingham as one of the leaders in philanthropy in the UK. To fulfil our exciting campaign ambitions, we are recruiting a Head of Philanthropy Global, to maximise philanthropic funding and to take our campaign to the next level. A key member of the Development and Alumni Relations Office s (DARO) Philanthropy team, you will be responsible for growing major gifts opportunities and building a sustainable pipeline of future donations from global philanthropic markets. You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As the Head of Philanthropy - Global, you will be responsible for growing our international major gifts programme. In collaboration with the Associate Director of Philanthropy you will develop and implement fundraising strategies to increase major giving in Asia and North America as well as emerging areas of focus. You will manage a personal portfolio of six figure + (GBP) potential supporters and personally raise gifts in excess of £1m p/a. You will manage the international philanthropy team of two individuals and support them to deliver their annual fundraising and supporting targets. As a senior fundraiser in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities. As part of a dynamic team and led by some of the most respected names in higher education fundraising, you will work across the University to generate significant gifts for amazing philanthropic projects and encourage new donors to make long-term, sustainable gifts. You will have an enthusiasm for building relationships, the skill to interact with high-level donors and supporters, and the ability to showcase the game changing work of our academics and clinicians. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are and how we work.
The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Job Title: Individual Giving Fundraiser Reporting To: Individual Giving and Legacy Manager Salary: £30,218 - £37,540 Hours: 37.5 hours per week Location: Based at Alder Hey Children s Hospital with flexible working Job Purpose This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Main Duties/ Tasks Income Generation & Stewardship Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan. Create and implement effective donor journeys to maximise the engagement and retention of supporters. Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database. Work across the organisation to champion individual giving and to implement excellent supporter care. Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment. Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate. Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements. Work positively and proactively with our volunteer supporters. Project Management Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving. Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income. Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals. Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships. Data Management & Reporting Manage the selection and segmentation of individual giving data for campaign purposes. Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date. Use campaign data to report on effectiveness of activity and inform decision making and future planning. Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters. Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media. Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded. Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget. Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines. Other Duties Be an outstanding advocate for Alder Hey Children s Charity in line with the core values of the organisation. Support, when required, other fundraisers within the Individual Giving and Legacy Team. Be an active and supportive member of the Alder Hey Children s Charity team, contributing to the team s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required. Any other reasonable duties as required by your line manager. Person Specification Essential Desirable Qualifications, Knowledge and Experience Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns. Proven record of achieving financial targets & Return on Investment. Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses. Experience of producing compelling supporter creative and fundraising messages. Proven ability to work closely with internal teams including: Marketing, Operations and Finance. A good working understanding of Data Protection landscape. Good knowledge and experience of using a fundraising database for reporting and analysis. Experience of data selection/segmentation and the effective use of donor data for campaign purposes. Understanding of direct mail campaigns. Skills and Attributes Commitment to principles of equality, diversity and collaborative working. Self-sufficient and confident to make decisions within the boundaries of the role. Ability to communicate effectively with staff, volunteers, children, young people and families. Excellent oral and written communication skills. Ability to build strong working relationships with supporters of all levels and backgrounds. Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment. Ability to work in a logical, organised manner with a high level of attention to detail. Ability to work effectively as part of a team as well as independently. Competence in Microsoft Office package and video conferencing tools such as Teams. Excellent personal organisation skills, including time and workload management. Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information. Knowledge and understanding of fundraising CRM System (Salesforce) Additional requirements Strong interest in working for a children s health charity. An understanding of and commitment to the values of Alder Hey Children s Charity. Respect for and ability to maintain confidentiality. Willingness to get involved with activities across the Charity. High standards of personal conduct, honesty and integrity. Willingness to occasionally work outside of normal office hours. Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity. Four Day Working Week In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Our Values Here at Alder Hey Children s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are: Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable. Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims. Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others. Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients. Alder Hey Children s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
Dec 08, 2025
Full time
The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Job Title: Individual Giving Fundraiser Reporting To: Individual Giving and Legacy Manager Salary: £30,218 - £37,540 Hours: 37.5 hours per week Location: Based at Alder Hey Children s Hospital with flexible working Job Purpose This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Main Duties/ Tasks Income Generation & Stewardship Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan. Create and implement effective donor journeys to maximise the engagement and retention of supporters. Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database. Work across the organisation to champion individual giving and to implement excellent supporter care. Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment. Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate. Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements. Work positively and proactively with our volunteer supporters. Project Management Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving. Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income. Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals. Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships. Data Management & Reporting Manage the selection and segmentation of individual giving data for campaign purposes. Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date. Use campaign data to report on effectiveness of activity and inform decision making and future planning. Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters. Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media. Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded. Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget. Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines. Other Duties Be an outstanding advocate for Alder Hey Children s Charity in line with the core values of the organisation. Support, when required, other fundraisers within the Individual Giving and Legacy Team. Be an active and supportive member of the Alder Hey Children s Charity team, contributing to the team s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required. Any other reasonable duties as required by your line manager. Person Specification Essential Desirable Qualifications, Knowledge and Experience Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns. Proven record of achieving financial targets & Return on Investment. Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses. Experience of producing compelling supporter creative and fundraising messages. Proven ability to work closely with internal teams including: Marketing, Operations and Finance. A good working understanding of Data Protection landscape. Good knowledge and experience of using a fundraising database for reporting and analysis. Experience of data selection/segmentation and the effective use of donor data for campaign purposes. Understanding of direct mail campaigns. Skills and Attributes Commitment to principles of equality, diversity and collaborative working. Self-sufficient and confident to make decisions within the boundaries of the role. Ability to communicate effectively with staff, volunteers, children, young people and families. Excellent oral and written communication skills. Ability to build strong working relationships with supporters of all levels and backgrounds. Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment. Ability to work in a logical, organised manner with a high level of attention to detail. Ability to work effectively as part of a team as well as independently. Competence in Microsoft Office package and video conferencing tools such as Teams. Excellent personal organisation skills, including time and workload management. Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information. Knowledge and understanding of fundraising CRM System (Salesforce) Additional requirements Strong interest in working for a children s health charity. An understanding of and commitment to the values of Alder Hey Children s Charity. Respect for and ability to maintain confidentiality. Willingness to get involved with activities across the Charity. High standards of personal conduct, honesty and integrity. Willingness to occasionally work outside of normal office hours. Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity. Four Day Working Week In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Our Values Here at Alder Hey Children s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are: Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable. Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims. Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others. Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients. Alder Hey Children s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you! Fortnum & Mason are looking for an exceptional Kitchen Porter to join our unique team at our beatiful flaghsip store in Piccadilly. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. This role would be 45 hours each week over 5 days which would include weekend work. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum's ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years What You'll Do: Assisting the chefs with their day to day duties Demonstrate a level of planning, organising, and time management to carry out all your duties Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Maintain a safe, hygienic and secure working environment Maintain food safety when storing, holding, preparing, cooking and serving food Help with the preparation of any dishes that are required Work effectively as part of the kitchen team What We're Looking For: Have the ability to juggle different tasks, from keeping the kitchen spotless and pot washing to helping chefs with meticulous prep work. Support the smooth running of the kitchen. Prior experience as a Kitchen Porter would be beneficial but not essential We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Dec 08, 2025
Full time
Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you! Fortnum & Mason are looking for an exceptional Kitchen Porter to join our unique team at our beatiful flaghsip store in Piccadilly. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. This role would be 45 hours each week over 5 days which would include weekend work. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum's ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years What You'll Do: Assisting the chefs with their day to day duties Demonstrate a level of planning, organising, and time management to carry out all your duties Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Maintain a safe, hygienic and secure working environment Maintain food safety when storing, holding, preparing, cooking and serving food Help with the preparation of any dishes that are required Work effectively as part of the kitchen team What We're Looking For: Have the ability to juggle different tasks, from keeping the kitchen spotless and pot washing to helping chefs with meticulous prep work. Support the smooth running of the kitchen. Prior experience as a Kitchen Porter would be beneficial but not essential We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
To support our Customer Care team we are searching for a Customer Care Consultant French to be based in our London office. WHAT YOU WILL DO Act as a brand ambassador for the LuxExperience group ensuring an outstanding service and shopping experience to build lasting relationships with our customers Assist French and English speaking customers with their enquiries via phone, email and web messaging, always adhering to service levels Provide personalised, accurate responses to proactively anticipate and prevent future barriers for a seamless customer experience Adherence to processes and guidelines for consistent and efficient customer resolution, using order management systems and customer care tools to obtain information Maintain customer relationships, complete follow up as required to offer Customer Care support post-order Customer centric approach required; highlight negative customer impacts Convert product enquiries to orders whilst introducing additional product options for an enhanced customer experience Collaborate professionally with internal colleagues and departments Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism Escalate potential complaints to your manager for support and efficient resolution WHO YOU ARE Previous experience in customer facing luxury sales and service, ideally in a contact centre environment Native level proficiency in English and French (written and spoken), additional fluency in French, German or Spanish is a plus Excellent communication skills, capable of building rapport with customers Takes initiative, able to handle complex customer issues and adhere to customer data regulations Proficient with Microsoft Office, displays strong computer and keyboard skills Professional, well organized and a good team player - flexible, reliable and consistent Must demonstrate an appreciation and understanding of the importance of customer care as a function within the business Excellent attention to detail, articulate with good spelling and grammar WHAT WE OFFER Up to 32 days of holiday, depending on the length of service, starting with 28 days Mobile office with up to 20% of your total contracted hours (job and position permitting) Language & e-learning courses Staff discount of up to 30% Family-friendly policies Discounted membership for selected sports platforms & gyms Access to LinkedIn Learning Individual support on mental health & well-being Social Day Employee Share Purchase Plan
Dec 08, 2025
Full time
To support our Customer Care team we are searching for a Customer Care Consultant French to be based in our London office. WHAT YOU WILL DO Act as a brand ambassador for the LuxExperience group ensuring an outstanding service and shopping experience to build lasting relationships with our customers Assist French and English speaking customers with their enquiries via phone, email and web messaging, always adhering to service levels Provide personalised, accurate responses to proactively anticipate and prevent future barriers for a seamless customer experience Adherence to processes and guidelines for consistent and efficient customer resolution, using order management systems and customer care tools to obtain information Maintain customer relationships, complete follow up as required to offer Customer Care support post-order Customer centric approach required; highlight negative customer impacts Convert product enquiries to orders whilst introducing additional product options for an enhanced customer experience Collaborate professionally with internal colleagues and departments Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism Escalate potential complaints to your manager for support and efficient resolution WHO YOU ARE Previous experience in customer facing luxury sales and service, ideally in a contact centre environment Native level proficiency in English and French (written and spoken), additional fluency in French, German or Spanish is a plus Excellent communication skills, capable of building rapport with customers Takes initiative, able to handle complex customer issues and adhere to customer data regulations Proficient with Microsoft Office, displays strong computer and keyboard skills Professional, well organized and a good team player - flexible, reliable and consistent Must demonstrate an appreciation and understanding of the importance of customer care as a function within the business Excellent attention to detail, articulate with good spelling and grammar WHAT WE OFFER Up to 32 days of holiday, depending on the length of service, starting with 28 days Mobile office with up to 20% of your total contracted hours (job and position permitting) Language & e-learning courses Staff discount of up to 30% Family-friendly policies Discounted membership for selected sports platforms & gyms Access to LinkedIn Learning Individual support on mental health & well-being Social Day Employee Share Purchase Plan
Digital Marketing Manager Reporting to Director of Marketing & Communications Salary £37,000 Hours 37 Location Hybrid with regular travel to our Leeds City Centre Office This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals. Job Description Working as part of the wider Marketing and Communications team and reporting to the Director of Marketing and Communications, the Digital Marketing Manager plays a central role in shaping and delivering Heart Research UK's digital presence. This role drives digital growth, supporter engagement and brand visibility across all online channels. You will lead on the development and implementation of the digital strategy while also delivering hands-on activity that enhances our website, email programmes, paid advertising, SEO and digital user experience. Alongside this, the postholder will line-manage the Social Media Co-ordinator, ensuring our social channels and online community engagement meaningfully support our organisational goals and reflect our values. Key Responsibilities: Digital Strategy & Campaign Delivery Develop and implement a cohesive digital marketing strategy to grow online engagement, drive supporter acquisition and strengthen brand awareness. Lead the planning, delivery and optimisation of digital campaigns across paid, organic, email and search channels. Ensure all digital activity aligns with organisational priorities and delivers measurable impact. Develop and monitor digital KPIs and ROI to guide decision-making and alongside our Data Analyst, report on performance. Website Management & Development Oversee the day-to-day management and operational development of the Heart Research UK website (WordPress). Work closely with our external website providers to ensure the site remains secure, efficient, well-maintained and capable of supporting new developments. Coordinate regular website content updates, ensuring accuracy, brand alignment and optimisation for web and mobile performance and user experience. Use GA4, heatmaps and user insights to improve navigation, page performance, journeys and conversions. Email Marketing & Supporter Communications Manage the development, build, design and delivery of email campaigns via Dot Digital. Work alongside the CRM Manager to build email templates, automate journeys and ensure compliant and effective use of supporter information using a data-driven approach. Carry out ongoing testing to improve open rates, click-through rates and conversions. Evaluate email performance and use insights to enhance future communications. Paid Advertising, SEM & Google Programmes Lead on Google Ads activity including Search, Display, Remarketing, Ad Grants and Performance Max (P-Max) campaigns. Working with our external AdWords Consultant, you will help to deliver and optimise paid search activity to increase reach, quality traffic and supporter actions. Regularly test messaging, audience targeting and landing pages to reduce cost per acquisition and maximise campaign impact. Analyse and report on SEM performance, making strategic recommendations. SEO, AEO & Organic Search Growth Lead on-page and technical SEO improvements across the Heart Research UK website. Carry out keyword research, competitor analysis and content optimisation to enhance organic visibility. Apply AEO (Answer Engine Optimisation) best practices to support rich snippets, voice search and featured answers. Oversee structured data, internal linking and accessibility standards to strengthen organic performance. Analytics, Tag Manager & Search Console To retain a sound knowledge of Google Analytics (GA4) to provide commentary and monitor digital performance and user behaviour, producing insights and actionable recommendations. Manage Google Tag Manager to ensure accurate event tracking, conversions and remarketing audiences. Monitor Google Search Console to identify and resolve indexing, crawl or visibility issues. Produce commentary and insight on digital performance for internal stakeholders and senior leadership teams. Content, Collaboration & Brand Growth Work closely with the Social Media Co-ordinator and Press, PR and Media Co-ordinator to strengthen online brand visibility and ensure cohesive messaging across all channels. Develop content ideas, assets and digital stories that support campaigns, fundraising activity and organisational priorities. Contribute to market research and insight development to help grow the charity's digital brand presence. Support the development of an ambassador and influencer engagement programme to expand our reach and engage new audiences. Collaborate with the in-house graphic designer and wider teams to create compelling digital materials. Stay informed about digital trends, tools and best practice to ensure Heart Research UK remains innovative and competitive. Line Management Line-manage, support and develop the Social Media Co-ordinator, overseeing their workload and performance and assisting in the development of a new long-term social media strategy. Provide mentoring, constructive feedback and opportunities for professional growth. Ensure social content and community engagement contribute effectively to campaign delivery and broader organisational goals. Key person requirements: Required: A degree in marketing or a related professional qualification (or equivalent experience). Previous experience in a similar digital marketing role, either in a commercial or third sector environment. Hands-on experience managing WordPress websites, including content updates, UX optimisation and basic technical administration. Strong working knowledge of Google Ads (including Search, Display, Remarketing and P-Max), Google Tag Manager, Google Search Console and GA4. Proven experience in SEO and/or AEO with the ability to apply best practice to website content and structure. Experience creating and delivering supporter or customer using emails a Email provider such as Dot Digital. Confident line-management skills with experience supporting team members. Strong project management skills with the ability to balance multiple deadlines and priorities. Excellent copywriting and proofreading abilities with strong attention to detail. Understanding of GDPR, PECR and Data Protection regulations relating to digital communications. Strong communicator with the ability to build effective relationships across teams. Experience using design tools (Adobe Suite or Canva) to create or edit digital assets. Knowledge of CRM systems and experience working with segmented data. Comfortable evaluating analytics, producing reports and making data-informed recommendations. Ability to contribute creative ideas and solutions to enhance campaigns and overall digital performance. Desirable Experience developing or managing ambassador or influencer relationships. Previous experience working in a busy marketing and communications team. Experience writing about health, research, or complex topics in a clear and engaging way. Familiarity with charity fundraising, donor journeys and supporter engagement strategies. How to Apply Click the "Apply Now" button below. Please provide your CV and covering letter outlining how you meet the person specification. The closing date for applications is Thursday 18th December 2025.
Dec 08, 2025
Full time
Digital Marketing Manager Reporting to Director of Marketing & Communications Salary £37,000 Hours 37 Location Hybrid with regular travel to our Leeds City Centre Office This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals. Job Description Working as part of the wider Marketing and Communications team and reporting to the Director of Marketing and Communications, the Digital Marketing Manager plays a central role in shaping and delivering Heart Research UK's digital presence. This role drives digital growth, supporter engagement and brand visibility across all online channels. You will lead on the development and implementation of the digital strategy while also delivering hands-on activity that enhances our website, email programmes, paid advertising, SEO and digital user experience. Alongside this, the postholder will line-manage the Social Media Co-ordinator, ensuring our social channels and online community engagement meaningfully support our organisational goals and reflect our values. Key Responsibilities: Digital Strategy & Campaign Delivery Develop and implement a cohesive digital marketing strategy to grow online engagement, drive supporter acquisition and strengthen brand awareness. Lead the planning, delivery and optimisation of digital campaigns across paid, organic, email and search channels. Ensure all digital activity aligns with organisational priorities and delivers measurable impact. Develop and monitor digital KPIs and ROI to guide decision-making and alongside our Data Analyst, report on performance. Website Management & Development Oversee the day-to-day management and operational development of the Heart Research UK website (WordPress). Work closely with our external website providers to ensure the site remains secure, efficient, well-maintained and capable of supporting new developments. Coordinate regular website content updates, ensuring accuracy, brand alignment and optimisation for web and mobile performance and user experience. Use GA4, heatmaps and user insights to improve navigation, page performance, journeys and conversions. Email Marketing & Supporter Communications Manage the development, build, design and delivery of email campaigns via Dot Digital. Work alongside the CRM Manager to build email templates, automate journeys and ensure compliant and effective use of supporter information using a data-driven approach. Carry out ongoing testing to improve open rates, click-through rates and conversions. Evaluate email performance and use insights to enhance future communications. Paid Advertising, SEM & Google Programmes Lead on Google Ads activity including Search, Display, Remarketing, Ad Grants and Performance Max (P-Max) campaigns. Working with our external AdWords Consultant, you will help to deliver and optimise paid search activity to increase reach, quality traffic and supporter actions. Regularly test messaging, audience targeting and landing pages to reduce cost per acquisition and maximise campaign impact. Analyse and report on SEM performance, making strategic recommendations. SEO, AEO & Organic Search Growth Lead on-page and technical SEO improvements across the Heart Research UK website. Carry out keyword research, competitor analysis and content optimisation to enhance organic visibility. Apply AEO (Answer Engine Optimisation) best practices to support rich snippets, voice search and featured answers. Oversee structured data, internal linking and accessibility standards to strengthen organic performance. Analytics, Tag Manager & Search Console To retain a sound knowledge of Google Analytics (GA4) to provide commentary and monitor digital performance and user behaviour, producing insights and actionable recommendations. Manage Google Tag Manager to ensure accurate event tracking, conversions and remarketing audiences. Monitor Google Search Console to identify and resolve indexing, crawl or visibility issues. Produce commentary and insight on digital performance for internal stakeholders and senior leadership teams. Content, Collaboration & Brand Growth Work closely with the Social Media Co-ordinator and Press, PR and Media Co-ordinator to strengthen online brand visibility and ensure cohesive messaging across all channels. Develop content ideas, assets and digital stories that support campaigns, fundraising activity and organisational priorities. Contribute to market research and insight development to help grow the charity's digital brand presence. Support the development of an ambassador and influencer engagement programme to expand our reach and engage new audiences. Collaborate with the in-house graphic designer and wider teams to create compelling digital materials. Stay informed about digital trends, tools and best practice to ensure Heart Research UK remains innovative and competitive. Line Management Line-manage, support and develop the Social Media Co-ordinator, overseeing their workload and performance and assisting in the development of a new long-term social media strategy. Provide mentoring, constructive feedback and opportunities for professional growth. Ensure social content and community engagement contribute effectively to campaign delivery and broader organisational goals. Key person requirements: Required: A degree in marketing or a related professional qualification (or equivalent experience). Previous experience in a similar digital marketing role, either in a commercial or third sector environment. Hands-on experience managing WordPress websites, including content updates, UX optimisation and basic technical administration. Strong working knowledge of Google Ads (including Search, Display, Remarketing and P-Max), Google Tag Manager, Google Search Console and GA4. Proven experience in SEO and/or AEO with the ability to apply best practice to website content and structure. Experience creating and delivering supporter or customer using emails a Email provider such as Dot Digital. Confident line-management skills with experience supporting team members. Strong project management skills with the ability to balance multiple deadlines and priorities. Excellent copywriting and proofreading abilities with strong attention to detail. Understanding of GDPR, PECR and Data Protection regulations relating to digital communications. Strong communicator with the ability to build effective relationships across teams. Experience using design tools (Adobe Suite or Canva) to create or edit digital assets. Knowledge of CRM systems and experience working with segmented data. Comfortable evaluating analytics, producing reports and making data-informed recommendations. Ability to contribute creative ideas and solutions to enhance campaigns and overall digital performance. Desirable Experience developing or managing ambassador or influencer relationships. Previous experience working in a busy marketing and communications team. Experience writing about health, research, or complex topics in a clear and engaging way. Familiarity with charity fundraising, donor journeys and supporter engagement strategies. How to Apply Click the "Apply Now" button below. Please provide your CV and covering letter outlining how you meet the person specification. The closing date for applications is Thursday 18th December 2025.
1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionalityand for details on how your personal data is processed, please review our . FIELD SERVICE ENGINEER Location: Norwich area Postcodes: NR 33, 32, 31, 30, 14, 15 . £43,673.99 + BONUS + VW TRANSPORTER + PENSION Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers. You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers. You will be capable of delivering excellent customer service and top-quality solutions. Whilst full product training will be given, you will be confident in your diagnostics skills. On a daily basis you'll be responsible for: Visiting customers properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing. Providing excellent customer service through effective communication Manage your workload of daily appointments via a tablet device Manage your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered over night are placed in their locations in the rear load space of your van. About you: We want to make sure you're set up for success in our mission. To be successful in your application you'll need to; Hold domestic Gas ACS Certification or equivalent Full Driving License A background in servicing, repair and maintenance of gas boilers What we offer: Bonus Scheme Fully stocked VW Transporter van Pension Scheme Up to five working weeks holidays Option to buy extra holidays Employee discounts PLEASE NOTE - Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks. At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.At BDR Thermea Group, we don't just talk about making a difference - we live it every day. As a member of our team, you will be part of a company that is leading the way in the global energy transition, shaping the future of sustainable heating and hot water systems. You will have the opportunity to work alongside passionate colleagues who share our core values: One Team, Sustainable Future and Customer Focus and commitment to making a positive impact on the world.We believe that our employees are our greatest asset, and we are committed to supporting your growth, development, and well-being. As a possible future employee, you can expect to be part of a purpose-driven environment that encourages creativity, innovation, and collaboration. Take the first step towards your exciting career with BDR Thermea Group and join us on our journey towards a sustainable future.
Dec 08, 2025
Full time
1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionalityand for details on how your personal data is processed, please review our . FIELD SERVICE ENGINEER Location: Norwich area Postcodes: NR 33, 32, 31, 30, 14, 15 . £43,673.99 + BONUS + VW TRANSPORTER + PENSION Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers. You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers. You will be capable of delivering excellent customer service and top-quality solutions. Whilst full product training will be given, you will be confident in your diagnostics skills. On a daily basis you'll be responsible for: Visiting customers properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing. Providing excellent customer service through effective communication Manage your workload of daily appointments via a tablet device Manage your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered over night are placed in their locations in the rear load space of your van. About you: We want to make sure you're set up for success in our mission. To be successful in your application you'll need to; Hold domestic Gas ACS Certification or equivalent Full Driving License A background in servicing, repair and maintenance of gas boilers What we offer: Bonus Scheme Fully stocked VW Transporter van Pension Scheme Up to five working weeks holidays Option to buy extra holidays Employee discounts PLEASE NOTE - Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks. At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.At BDR Thermea Group, we don't just talk about making a difference - we live it every day. As a member of our team, you will be part of a company that is leading the way in the global energy transition, shaping the future of sustainable heating and hot water systems. You will have the opportunity to work alongside passionate colleagues who share our core values: One Team, Sustainable Future and Customer Focus and commitment to making a positive impact on the world.We believe that our employees are our greatest asset, and we are committed to supporting your growth, development, and well-being. As a possible future employee, you can expect to be part of a purpose-driven environment that encourages creativity, innovation, and collaboration. Take the first step towards your exciting career with BDR Thermea Group and join us on our journey towards a sustainable future.
Senior Stewardship & Analysis Executive Application Deadline: 10 December 2025 Department: Fundraising Employment Type: Permanent Location: Great Ormond Street Hospital Children's Charity Reporting To: Hayley Cavill Compensation: £36,577 / year Description Are you passionate about showing donors the real impact of their support? Do you have the creativity and insight to shape powerful stewardship experiences for high value supporters? Salary The salary for this position is £36,577. In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. Key Responsibilities Shape meaningful donor experiences by developing and delivering inspiring stewardship communications-ranging from personalised impact reports and proposals to digital updates that bring supporters closer to the children and families they're helping. Play a key role in the Children's Cancer Centre appeal, contributing to one of the most significant projects in the charity's history, with the opportunity to create stewardship moments that drive transformational giving. Lead on coordinating recognition and engagement activities, including crafting tailored communications and working closely with Philanthropy, Partnerships and Special Events teams to deliver stand out supporter journeys. Use your project management skills to plan and deliver bespoke stewardship events, giving supporters unforgettable experiences that deepen their connection to the cause. Help drive insight led decision making by analysing supporter behaviour, monitoring fundraising performance, and sharing learnings that shape future stewardship strategy. Use CRM and data tools to enhance supporter experience, ensuring accurate tracking, reporting and portfolio analysis that support smarter, more personalised stewardship across high value teams. Skills, Knowledge and Expertise Strong experience in donor stewardship, with the ability to bring supporter impact to life through compelling communications. Experience supporting high value fundraising, partnerships or similar relationship focused environments. Skilled at managing projects and coordinating multiple priorities, with the ability to work efficiently to tight deadlines. Excellent written and verbal communication skills, with the confidence to build relationships and collaborate with colleagues at all levels. About The team You'll be part of a friendly, high performing team that thrives on collaboration and fresh thinking. It's an environment where you can bring your ideas, grow your skills and contribute to exciting, high profile projects. How to apply Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. Benefits 30 days annual leave (plus bank holidays) A flexible approach to working arrangements. Access to our enhanced pension scheme. Life assurance. Access to various health and wellbeing schemes, including the employee assistance programme.
Dec 08, 2025
Full time
Senior Stewardship & Analysis Executive Application Deadline: 10 December 2025 Department: Fundraising Employment Type: Permanent Location: Great Ormond Street Hospital Children's Charity Reporting To: Hayley Cavill Compensation: £36,577 / year Description Are you passionate about showing donors the real impact of their support? Do you have the creativity and insight to shape powerful stewardship experiences for high value supporters? Salary The salary for this position is £36,577. In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. Key Responsibilities Shape meaningful donor experiences by developing and delivering inspiring stewardship communications-ranging from personalised impact reports and proposals to digital updates that bring supporters closer to the children and families they're helping. Play a key role in the Children's Cancer Centre appeal, contributing to one of the most significant projects in the charity's history, with the opportunity to create stewardship moments that drive transformational giving. Lead on coordinating recognition and engagement activities, including crafting tailored communications and working closely with Philanthropy, Partnerships and Special Events teams to deliver stand out supporter journeys. Use your project management skills to plan and deliver bespoke stewardship events, giving supporters unforgettable experiences that deepen their connection to the cause. Help drive insight led decision making by analysing supporter behaviour, monitoring fundraising performance, and sharing learnings that shape future stewardship strategy. Use CRM and data tools to enhance supporter experience, ensuring accurate tracking, reporting and portfolio analysis that support smarter, more personalised stewardship across high value teams. Skills, Knowledge and Expertise Strong experience in donor stewardship, with the ability to bring supporter impact to life through compelling communications. Experience supporting high value fundraising, partnerships or similar relationship focused environments. Skilled at managing projects and coordinating multiple priorities, with the ability to work efficiently to tight deadlines. Excellent written and verbal communication skills, with the confidence to build relationships and collaborate with colleagues at all levels. About The team You'll be part of a friendly, high performing team that thrives on collaboration and fresh thinking. It's an environment where you can bring your ideas, grow your skills and contribute to exciting, high profile projects. How to apply Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. Benefits 30 days annual leave (plus bank holidays) A flexible approach to working arrangements. Access to our enhanced pension scheme. Life assurance. Access to various health and wellbeing schemes, including the employee assistance programme.
Team: Retail Location: Shawlands Road, Glasgow Work pattern: 37.5 hours on a rota basis (to include weekends) Salary: Up to £25,140.96 per annum Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Shop Manager: This position will lead the running of one of our Boutique charity shops, where customers discover a curated selection of luxury fashion and accessories. As Shop Manager, you'll help create an elevated retail experience, combining exceptional customer service with a passion for sustainable style and Cats Protection's compassionate mission. From welcoming clients to maintaining high visual standards, you'll play a key role in delivering a premium shopping environment that reflects both quality and kindness. To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity is defined in the Retail Performance framework To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviors of the Charity, taking responsibility for shop operations and related people management. About the retail team: Our retail operation consists of over 80 charity shops Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'. What we re looking for in our Shop Manager s: Experience from working in a relevant retail environment, ideally in a fashion/luxury setting Previous experience of line managing a team and building a culture to achieve a collective goal Experience and/or understanding of working to sales targets and budgets Excellent organisational skills including the ability to meet deadlines Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 14th December 2025 Virtual interview date: TBC - We are actively interviewing for this role and encourage candidates to apply asap Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: Anonymised application form Virtual interview via Microsoft Teams Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Dec 08, 2025
Full time
Team: Retail Location: Shawlands Road, Glasgow Work pattern: 37.5 hours on a rota basis (to include weekends) Salary: Up to £25,140.96 per annum Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Shop Manager: This position will lead the running of one of our Boutique charity shops, where customers discover a curated selection of luxury fashion and accessories. As Shop Manager, you'll help create an elevated retail experience, combining exceptional customer service with a passion for sustainable style and Cats Protection's compassionate mission. From welcoming clients to maintaining high visual standards, you'll play a key role in delivering a premium shopping environment that reflects both quality and kindness. To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity is defined in the Retail Performance framework To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviors of the Charity, taking responsibility for shop operations and related people management. About the retail team: Our retail operation consists of over 80 charity shops Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'. What we re looking for in our Shop Manager s: Experience from working in a relevant retail environment, ideally in a fashion/luxury setting Previous experience of line managing a team and building a culture to achieve a collective goal Experience and/or understanding of working to sales targets and budgets Excellent organisational skills including the ability to meet deadlines Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 14th December 2025 Virtual interview date: TBC - We are actively interviewing for this role and encourage candidates to apply asap Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: Anonymised application form Virtual interview via Microsoft Teams Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Community, Corporate and Events Fundraiser Organisation: Princess Alice Hospice Location: Esher, England - South West Contract type: Permanent Working hours: Full Time About us: Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships we fundraising folk love to prove the difference we make. We're small enough to be a close knit team where you can see the difference your projects make to the care we give every day. We're big enough and ambitious enough for you to grow and explore new fundraising events and techniques as well as support you with training, opportunities and fantastic benefits. About the role: We are looking for a Community, Corporate and Events Fundraiser to join our team. Reporting to the Senior Community, Corporate and Events Fundraiser, you'll be part of a team that raises money from community, corporate and events fundraising activities. Proactively managing relationships with individuals and groups within the community is key. Along with focusing on maximising opportunities from existing supporters, the post holder will also work to harness and support new ideas and partnerships to grow this vital income stream. About you: For you the supporter is key, whether they're running in a marathon, holding a tea party, or taking part in an international sponsored bike ride. You'll be enthusiastic, have strong verbal and written communication skills and some experience working in charity fundraising and community fundraising - voluntary or paid. Above all, you'll need to be passionate about community fundraising. If you're a flexible thinker, share our values, and are looking for a dynamic role in a supportive and inclusive environment, we'd love to hear from you! We offer a competitive salary package and the following benefits: 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service (pro rata for part time) Training support and development opportunities Free onsite parking Subsidised meals at onsite canteen Employee Assistance Programme - promoting staff wellbeing Access to blue light card discount Access to Pension Scheme In house laundry of uniforms, plus excellent changing facilities (with showers) Wellbeing programme of activities, opportunities and guidance to inspire and support employees to live a healthy life, at home and at work About Princess Alice Hospice: Princess Alice Hospice is a charity supporting people in life, death and grief. We're dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. We need to raise over £11 million a year to provide our free palliative and end of life care services. We are committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. This job expires on 17th December 2025.
Dec 08, 2025
Full time
Community, Corporate and Events Fundraiser Organisation: Princess Alice Hospice Location: Esher, England - South West Contract type: Permanent Working hours: Full Time About us: Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships we fundraising folk love to prove the difference we make. We're small enough to be a close knit team where you can see the difference your projects make to the care we give every day. We're big enough and ambitious enough for you to grow and explore new fundraising events and techniques as well as support you with training, opportunities and fantastic benefits. About the role: We are looking for a Community, Corporate and Events Fundraiser to join our team. Reporting to the Senior Community, Corporate and Events Fundraiser, you'll be part of a team that raises money from community, corporate and events fundraising activities. Proactively managing relationships with individuals and groups within the community is key. Along with focusing on maximising opportunities from existing supporters, the post holder will also work to harness and support new ideas and partnerships to grow this vital income stream. About you: For you the supporter is key, whether they're running in a marathon, holding a tea party, or taking part in an international sponsored bike ride. You'll be enthusiastic, have strong verbal and written communication skills and some experience working in charity fundraising and community fundraising - voluntary or paid. Above all, you'll need to be passionate about community fundraising. If you're a flexible thinker, share our values, and are looking for a dynamic role in a supportive and inclusive environment, we'd love to hear from you! We offer a competitive salary package and the following benefits: 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service (pro rata for part time) Training support and development opportunities Free onsite parking Subsidised meals at onsite canteen Employee Assistance Programme - promoting staff wellbeing Access to blue light card discount Access to Pension Scheme In house laundry of uniforms, plus excellent changing facilities (with showers) Wellbeing programme of activities, opportunities and guidance to inspire and support employees to live a healthy life, at home and at work About Princess Alice Hospice: Princess Alice Hospice is a charity supporting people in life, death and grief. We're dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. We need to raise over £11 million a year to provide our free palliative and end of life care services. We are committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. This job expires on 17th December 2025.
Job Summary As the Orchestra looks forward to its 80th Anniversary in 2026, we are seeking to appoint a dynamic, highly motivated and experienced fundraising professional to shape and implement a new development strategy that will achieve ambitious fundraising targets. Job Description The Royal Philharmonic Orchestra (RPO) has a clear mission to enrich lives through orchestral experiences that are uncompromising in their excellence, wide-ranging in their appeal and inclusive in their delivery. Performing approximately 200 concerts each season and with a global live and online audience of more than 60 million people, the Orchestra acts as a cultural ambassador for the UK on the world stage, whilst enhancing the social and cultural fabric of local communities through a wide range of community, education, inclusion and wellbeing programmes. As the Orchestra looks forward to its 80th Anniversary in 2026, we are seeking to appoint a dynamic, highly motivated and experienced fundraising professional to shape and implement a new fundraising strategy that will achieve ambitious financial targets and enable the RPO to continue in its mission. Job Requirements An impressive track record in fundraising for major gifts, with demonstrable experience securing HNW and UHNW donors, significant corporate sponsorships, and multi-year commitments from charitable trusts in the UK and internationally. Experience in devising and implementing impactful campaigns to generate donations. Strategic thinker and planner with a proven track record in developing and implementing fundraising strategies. Full competence using CRM systems, preferably Spektrix. Exceptional communication, influencing, negotiation and presentation skills. Proven ability to create and communicate a compelling written case for support. Calm, articulate, professional and self motivated; experience of line management. Good knowledge of numeracy and proven management of significant budgets. Willingness to work out of office hours, attend RPO concerts and travel on a regular basis, as required. Job Responsibilities Inspire and lead the RPO Development Team to maximise fundraising opportunities through a refreshed Development strategy that strengthens the intrinsic loyalty of existing supporters, and attracts a new and diverse donor base for the future. Manage the Individual Giving Manager to shape and inform a refreshed RPO individual giving strategy that contributes directly to the RPO Business Plan and annual financial targets. Work with the Business Development Director and Head of Sales and Marketing to communicate across all marketing and communication channels a compelling case for support that articulates the impact and social value of the RPO. Increase individual giving by the RPO's existing pool of donors. Introduce initiatives to cultivate new individual donors, with a clear strategy for increasing loyalty to the RPO, including use of the RPO's existing membership schemes (RPO Chair Patrons, RPO Young Patrons, RPO Benefactors etc).
Dec 08, 2025
Full time
Job Summary As the Orchestra looks forward to its 80th Anniversary in 2026, we are seeking to appoint a dynamic, highly motivated and experienced fundraising professional to shape and implement a new development strategy that will achieve ambitious fundraising targets. Job Description The Royal Philharmonic Orchestra (RPO) has a clear mission to enrich lives through orchestral experiences that are uncompromising in their excellence, wide-ranging in their appeal and inclusive in their delivery. Performing approximately 200 concerts each season and with a global live and online audience of more than 60 million people, the Orchestra acts as a cultural ambassador for the UK on the world stage, whilst enhancing the social and cultural fabric of local communities through a wide range of community, education, inclusion and wellbeing programmes. As the Orchestra looks forward to its 80th Anniversary in 2026, we are seeking to appoint a dynamic, highly motivated and experienced fundraising professional to shape and implement a new fundraising strategy that will achieve ambitious financial targets and enable the RPO to continue in its mission. Job Requirements An impressive track record in fundraising for major gifts, with demonstrable experience securing HNW and UHNW donors, significant corporate sponsorships, and multi-year commitments from charitable trusts in the UK and internationally. Experience in devising and implementing impactful campaigns to generate donations. Strategic thinker and planner with a proven track record in developing and implementing fundraising strategies. Full competence using CRM systems, preferably Spektrix. Exceptional communication, influencing, negotiation and presentation skills. Proven ability to create and communicate a compelling written case for support. Calm, articulate, professional and self motivated; experience of line management. Good knowledge of numeracy and proven management of significant budgets. Willingness to work out of office hours, attend RPO concerts and travel on a regular basis, as required. Job Responsibilities Inspire and lead the RPO Development Team to maximise fundraising opportunities through a refreshed Development strategy that strengthens the intrinsic loyalty of existing supporters, and attracts a new and diverse donor base for the future. Manage the Individual Giving Manager to shape and inform a refreshed RPO individual giving strategy that contributes directly to the RPO Business Plan and annual financial targets. Work with the Business Development Director and Head of Sales and Marketing to communicate across all marketing and communication channels a compelling case for support that articulates the impact and social value of the RPO. Increase individual giving by the RPO's existing pool of donors. Introduce initiatives to cultivate new individual donors, with a clear strategy for increasing loyalty to the RPO, including use of the RPO's existing membership schemes (RPO Chair Patrons, RPO Young Patrons, RPO Benefactors etc).
A charitable organisation in Esher seeks a Community, Corporate and Events Fundraiser to join its team. You'll be managing relationships with community supporters and driving fundraising efforts through events and community engagement. Ideal candidates will possess strong communication skills and experience in charity fundraising. This full-time role offers a competitive salary and benefits, including 27 days annual leave and ongoing training opportunities, in a dynamic and supportive environment.
Dec 08, 2025
Full time
A charitable organisation in Esher seeks a Community, Corporate and Events Fundraiser to join its team. You'll be managing relationships with community supporters and driving fundraising efforts through events and community engagement. Ideal candidates will possess strong communication skills and experience in charity fundraising. This full-time role offers a competitive salary and benefits, including 27 days annual leave and ongoing training opportunities, in a dynamic and supportive environment.
SF Recruitment is currently working with an amazing organisation in the recruitment of a Director of Fundraising. The Director of Fundraising leads the delivery of the organisation's fundraising strategy, ensuring all activity supports our vision and strategic goals. As a key member of the Executive Team, the postholder provides strategic leadership to the Fundraising Directorate and holds board-level responsibility for sustainable, ethical income generation aligned with our mission and values. Key tasks: - Lead on strategic planning and budgeting for the Directorate, ensuring alignment with organisational objectives. - Enhance the organisation's profile through strategic partnerships, networking, public speaking, and sharing of professional expertise. - Identify and assess strategic risks, implementing appropriate mitigation measures to safeguard organisational performance. - Monitor industry trends and market developments to inform and shape future strategy. - Take responsibility for designated specialist officer and named manager roles within the Directorate. - Ensure all statutory and regulatory requirements are fully met across Directorate operations. - Produce, analyse and present management information and performance reports to support effective decision-making. - Build and maintain strong, collaborative relationships with key internal and external stakeholders. - Develop, review and implement Directorate policies, procedures, and guidelines, contributing to organisation-wide improvement initiatives. - Design and enhance supporter journeys through targeted engagement and stewardship activities, driving donor retention and long-term value. - Lead the strategy for Youth Development and other educational or fundraising programmes. - Identify, develop and deliver innovative fundraising initiatives that deepen donor engagement and ensure sustainable income growth. - Optimise and expand existing income streams - including individual giving, lotteries, community fundraising, corporate partnerships, legacies, in-memory giving, trusts, philanthropy, and events. - Plan and execute annual fundraising campaigns, evolving them into sustainable, high-profile national initiatives. - Collaborate with Marketing to shape strategies supporting core regular giving programmes - Recruit, engage and nurture relationships with influencers, event participants, in-kind donors, board members, and ambassadors at regional and national levels. - Partner with PR and Communications colleagues to develop and deliver impactful communications plans that increase brand awareness, engagement, and support across all organisational areas. Please get in touch if this sounds of interest.
Dec 08, 2025
Full time
SF Recruitment is currently working with an amazing organisation in the recruitment of a Director of Fundraising. The Director of Fundraising leads the delivery of the organisation's fundraising strategy, ensuring all activity supports our vision and strategic goals. As a key member of the Executive Team, the postholder provides strategic leadership to the Fundraising Directorate and holds board-level responsibility for sustainable, ethical income generation aligned with our mission and values. Key tasks: - Lead on strategic planning and budgeting for the Directorate, ensuring alignment with organisational objectives. - Enhance the organisation's profile through strategic partnerships, networking, public speaking, and sharing of professional expertise. - Identify and assess strategic risks, implementing appropriate mitigation measures to safeguard organisational performance. - Monitor industry trends and market developments to inform and shape future strategy. - Take responsibility for designated specialist officer and named manager roles within the Directorate. - Ensure all statutory and regulatory requirements are fully met across Directorate operations. - Produce, analyse and present management information and performance reports to support effective decision-making. - Build and maintain strong, collaborative relationships with key internal and external stakeholders. - Develop, review and implement Directorate policies, procedures, and guidelines, contributing to organisation-wide improvement initiatives. - Design and enhance supporter journeys through targeted engagement and stewardship activities, driving donor retention and long-term value. - Lead the strategy for Youth Development and other educational or fundraising programmes. - Identify, develop and deliver innovative fundraising initiatives that deepen donor engagement and ensure sustainable income growth. - Optimise and expand existing income streams - including individual giving, lotteries, community fundraising, corporate partnerships, legacies, in-memory giving, trusts, philanthropy, and events. - Plan and execute annual fundraising campaigns, evolving them into sustainable, high-profile national initiatives. - Collaborate with Marketing to shape strategies supporting core regular giving programmes - Recruit, engage and nurture relationships with influencers, event participants, in-kind donors, board members, and ambassadors at regional and national levels. - Partner with PR and Communications colleagues to develop and deliver impactful communications plans that increase brand awareness, engagement, and support across all organisational areas. Please get in touch if this sounds of interest.
Fine Wine Sales Manager - Award Winning Wine Importer - London - Up to £65,000k plus commission and travel I am excited to be partnered with a leading independent wine importer and distributor which has been a regular in the Harpers Best Drink Supplier for a number of years. This business with almost 10 years in the industry has a well-known and highly regarded portfolio of producers covering a num click apply for full job details
Dec 08, 2025
Full time
Fine Wine Sales Manager - Award Winning Wine Importer - London - Up to £65,000k plus commission and travel I am excited to be partnered with a leading independent wine importer and distributor which has been a regular in the Harpers Best Drink Supplier for a number of years. This business with almost 10 years in the industry has a well-known and highly regarded portfolio of producers covering a num click apply for full job details
Duration: Fixed Term (Maternity Cover for 12 months) Salary: £56,000 per annum Hours: 35 hours per week (other flexible arrangements will be considered) Location: Working from home and at 1 Westfield Avenue, London E20 1HZ UNICEF ensures more of the world's children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we're not going to stop until the world is a safe place for all our children. This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Finance Business Partner (early moments leave/maternity cover for 12 months). This role provides the main Finance point of contact across relevant teams and senior stakeholders and is expected to support various teams, including the Marketing Team that generates a significant portion of UNICEF UK's income, and the Information and People Teams, amongst others. Reporting to the Head of Finance Business Partnering, you will work directly with budget holders in your dedicated teams, supporting financial planning and performance reporting with analysis, insight and constructive challenge to support decision making and strategic financial planning, driving positive outcomes for UNICEF UK. The ideal candidate would be someone that's analytical and highly numerate, able to identify key performance and financial drivers and convey complex information with clarity. Experience in finance business partnering is key with experience specifically in digital marketing being desirable. The role entails building strong relationships with senior stakeholders and being able to both challenge and support. Act now and visit the website via the apply button to apply online. Closing date: 9am, Monday 5 January 2026. Interview date: TBC in January. In return, we offer: excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) outstanding training and learning opportunities and the support to flourish in your role impressive open plan office space and facilities on the Queen Elizabeth Olympic Park an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children. the opportunity to work in a leading children's organisation making a difference to children around the world Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. We only accept online applications as this saves us money, making more funds available for us to help ensure children's rights. If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care on during office hours. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. Registered Charity Nos. (England and Wales) SC043677 (Scotland)
Dec 08, 2025
Full time
Duration: Fixed Term (Maternity Cover for 12 months) Salary: £56,000 per annum Hours: 35 hours per week (other flexible arrangements will be considered) Location: Working from home and at 1 Westfield Avenue, London E20 1HZ UNICEF ensures more of the world's children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we're not going to stop until the world is a safe place for all our children. This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Finance Business Partner (early moments leave/maternity cover for 12 months). This role provides the main Finance point of contact across relevant teams and senior stakeholders and is expected to support various teams, including the Marketing Team that generates a significant portion of UNICEF UK's income, and the Information and People Teams, amongst others. Reporting to the Head of Finance Business Partnering, you will work directly with budget holders in your dedicated teams, supporting financial planning and performance reporting with analysis, insight and constructive challenge to support decision making and strategic financial planning, driving positive outcomes for UNICEF UK. The ideal candidate would be someone that's analytical and highly numerate, able to identify key performance and financial drivers and convey complex information with clarity. Experience in finance business partnering is key with experience specifically in digital marketing being desirable. The role entails building strong relationships with senior stakeholders and being able to both challenge and support. Act now and visit the website via the apply button to apply online. Closing date: 9am, Monday 5 January 2026. Interview date: TBC in January. In return, we offer: excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) outstanding training and learning opportunities and the support to flourish in your role impressive open plan office space and facilities on the Queen Elizabeth Olympic Park an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children. the opportunity to work in a leading children's organisation making a difference to children around the world Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. We only accept online applications as this saves us money, making more funds available for us to help ensure children's rights. If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care on during office hours. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. Registered Charity Nos. (England and Wales) SC043677 (Scotland)
Fundraiser Elland, West Yorkshire. Sayjo Recruitment is proud to partner with a respected charity to recruit a Lottery Fundraiser for a rewarding part-time role (22.5 hours per week). This permanent position requires strong communication and promotional skills, ideally from a background in fundraising, B2B sales, account management, or events. Role Overview: You will lead efforts to grow lottery income through strategic planning, partnership development, and event-based promotion. One day per week will be dedicated to administration, compliance, and reporting; the remaining hours will be field-based, attending trade shows, exhibitions, community and corporate events. Key Responsibilities: Manage lottery compliance, promotion, and reporting with support from the provider. Attend and arrange events and stall holding opportunities Build and maintain relationships with stakeholders including players, volunteers, and internal teams. Generate reports and manage data using a bespoke CRM/database. Develop strategies to meet income targets and support wider fundraising goals. Recruit and support volunteers. Identify and attend promotional events across the community and corporate sectors. Ensure excellent supporter experience through proactive communication. Candidate Profile: Experience in fundraising, campaigning, or consultative roles. Strong IT skills, particularly with CRM/database systems. Excellent written and numerical abilities for reporting and analysis. Full UK driving licence and access to a vehicle. Physically able to set up promotional materials and stands. Willingness to work evenings and weekends as required. DBS check required. Benefits: Flexible working pattern would be agreed at offer stage (must include Mondays). Free parking. 25 days holiday (pro rata to 15 days). Career development opportunities. To apply, please send your CV to Louise at Sayjo Recruitment. Early applications are encouraged as the role is available for immediate start. Please note that due to the nature of the charity, you will need to complete a DBS background check as part of the screening process. The working hours will be agreed at offer stage, but will be 22.5 hours per week, either as 3 full days or with Monday as a full working day and reduced hours through the rest of the week. With free parking, 25 days holiday (pro rata to 15 days for this part time role) and great career development.
Dec 08, 2025
Full time
Fundraiser Elland, West Yorkshire. Sayjo Recruitment is proud to partner with a respected charity to recruit a Lottery Fundraiser for a rewarding part-time role (22.5 hours per week). This permanent position requires strong communication and promotional skills, ideally from a background in fundraising, B2B sales, account management, or events. Role Overview: You will lead efforts to grow lottery income through strategic planning, partnership development, and event-based promotion. One day per week will be dedicated to administration, compliance, and reporting; the remaining hours will be field-based, attending trade shows, exhibitions, community and corporate events. Key Responsibilities: Manage lottery compliance, promotion, and reporting with support from the provider. Attend and arrange events and stall holding opportunities Build and maintain relationships with stakeholders including players, volunteers, and internal teams. Generate reports and manage data using a bespoke CRM/database. Develop strategies to meet income targets and support wider fundraising goals. Recruit and support volunteers. Identify and attend promotional events across the community and corporate sectors. Ensure excellent supporter experience through proactive communication. Candidate Profile: Experience in fundraising, campaigning, or consultative roles. Strong IT skills, particularly with CRM/database systems. Excellent written and numerical abilities for reporting and analysis. Full UK driving licence and access to a vehicle. Physically able to set up promotional materials and stands. Willingness to work evenings and weekends as required. DBS check required. Benefits: Flexible working pattern would be agreed at offer stage (must include Mondays). Free parking. 25 days holiday (pro rata to 15 days). Career development opportunities. To apply, please send your CV to Louise at Sayjo Recruitment. Early applications are encouraged as the role is available for immediate start. Please note that due to the nature of the charity, you will need to complete a DBS background check as part of the screening process. The working hours will be agreed at offer stage, but will be 22.5 hours per week, either as 3 full days or with Monday as a full working day and reduced hours through the rest of the week. With free parking, 25 days holiday (pro rata to 15 days for this part time role) and great career development.
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we re always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
Dec 08, 2025
Full time
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we re always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
Location: Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Electronic Warfare - IVVQ Manager Crawley - Relocation support can be provided. Thales Intelligence, Surveillance and Reconnaissance (ISR) UK is a principal supplier of UAS, EW and Radar equipment to the UK armed forces, as well as an exporter of these capabilities worldwide.We are looking for senior engineers with the skills and experience to enhance our Electronic Warfare portfolio, delivering cutting edge products including:Digital Radar Electronic Support Measures (RESM) that provides situational awareness and identify threats even in busy Electronic Transmission Environments Radar Electronic Countermeasures (RECM) that can protect assets by denying tactical advantage and distracting incoming threats.We are seeking an EW IVVQ or ITEA Manager with experience of working within the field of Naval Systems Integration, Electronic Warfare, or related fields. You will have prior knowledge of the key principles of the domain and can quickly grasp the lifecycles and approaches to delivering complex systems into Naval service. You will have worked with or for the Royal Navy (or similar tier 1 navies) in the delivery of complex tactical equipment such as combat systems, sonar systems, radar systems or similar.The Integration, Verification, Validation and Qualification Manager (IVVQM) is in charge to define the IVVQ strategy (which has direct impact on the development strategy) and associated test means in order to integrate solution elements, verify compliance with the requirements, validate the coverage of the defined operational scenarios and qualify the solution in it's operational environment.The IVVQM pulls the flow of development, through functional chains notably, across the associated work packages.The IVVQM typically provides work package management of the IVVQ activities on the project. Role Description As an IVVQ Management Role within Thales, you will manage all the tests activities and: Ensure that the overall IVVQ strategy is defined and maintained Tailor the IVVQ environment (process, practices and tools, HSE) Coordinate IVVQ activities, establishing priorities and integration logical diagrams, conducting tests, analysing results and transmitting them to development teams Coordinate technical facts commission (i.e. JIRA) Manage teams' workload to ensure schedules are being adhered to; monitor the group performance KPIs and perform corrective actions when required Ensure that the IVVQ team performs Integration to the satisfaction of all external and internal customers Define test benches Monitor the Test Progress Consolidate and Report the Test Results Contribute to qualification/ acceptance/ certification Support capitalisation activities for the department as well as lessons learned Be involved in budgeting and scheduling for offers Ensure unambiguous test ability of requirement Profile You graduated with an Engineering or Scientific degree, and you have significant experience in architecture and engineering systems You are in a position of IVVQ Manager: you manage IVVQ teams and know how to create and execute IVVQ complex test plans and procedures You want to oversee the management of all IVVQ activities-meaning choosing and managing appropriate methods, resources, and means to execute IVVQ complex test plans and procedures You enjoy leading teams and want to motivate, train and appraise employees' performance and act as a mentor to assigned staff You want to deliver robust solutions to satisfy customers and build strong relationship with them You are a self-motivated leader, willing to engage and develop your team using collaborative work and challenging approaches You are customer focused: you want to deliver value or solutions to the customer and are committed to delivery Principal Relationships Electronic Warfare Product Line Engineers, Architects and Managers EW Project Delivery Teams (including Project Management) Domain Technical and Engineering Managers Domain Functional Management The wider multi-discipline engineering team Competencies You know how to lead and manage projects from start to end and you are able to: + Define test strategy with a scheduling approach and a clear view of the risks and opportunities + Manage planning and performance tracking + Be the quality assurance of your solutions Your technical background makes you rigorous, pragmatic and a critical thinker You know how to manage complexity and conflicts-resourceful and creative, you are capable of dealing with unplanned events with reactivity You have an excellent verbal and written communication skills, good negotiation skills and a recognised capacity to convince all types of stakeholders Desired Knowledge or Skills ITEA; IVVQ; Trials Planning & Management; Testing; Naval proving & assurance Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole British National from birth and achieve Security Clearance (SC) without any caveats . It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have
Dec 08, 2025
Full time
Location: Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Electronic Warfare - IVVQ Manager Crawley - Relocation support can be provided. Thales Intelligence, Surveillance and Reconnaissance (ISR) UK is a principal supplier of UAS, EW and Radar equipment to the UK armed forces, as well as an exporter of these capabilities worldwide.We are looking for senior engineers with the skills and experience to enhance our Electronic Warfare portfolio, delivering cutting edge products including:Digital Radar Electronic Support Measures (RESM) that provides situational awareness and identify threats even in busy Electronic Transmission Environments Radar Electronic Countermeasures (RECM) that can protect assets by denying tactical advantage and distracting incoming threats.We are seeking an EW IVVQ or ITEA Manager with experience of working within the field of Naval Systems Integration, Electronic Warfare, or related fields. You will have prior knowledge of the key principles of the domain and can quickly grasp the lifecycles and approaches to delivering complex systems into Naval service. You will have worked with or for the Royal Navy (or similar tier 1 navies) in the delivery of complex tactical equipment such as combat systems, sonar systems, radar systems or similar.The Integration, Verification, Validation and Qualification Manager (IVVQM) is in charge to define the IVVQ strategy (which has direct impact on the development strategy) and associated test means in order to integrate solution elements, verify compliance with the requirements, validate the coverage of the defined operational scenarios and qualify the solution in it's operational environment.The IVVQM pulls the flow of development, through functional chains notably, across the associated work packages.The IVVQM typically provides work package management of the IVVQ activities on the project. Role Description As an IVVQ Management Role within Thales, you will manage all the tests activities and: Ensure that the overall IVVQ strategy is defined and maintained Tailor the IVVQ environment (process, practices and tools, HSE) Coordinate IVVQ activities, establishing priorities and integration logical diagrams, conducting tests, analysing results and transmitting them to development teams Coordinate technical facts commission (i.e. JIRA) Manage teams' workload to ensure schedules are being adhered to; monitor the group performance KPIs and perform corrective actions when required Ensure that the IVVQ team performs Integration to the satisfaction of all external and internal customers Define test benches Monitor the Test Progress Consolidate and Report the Test Results Contribute to qualification/ acceptance/ certification Support capitalisation activities for the department as well as lessons learned Be involved in budgeting and scheduling for offers Ensure unambiguous test ability of requirement Profile You graduated with an Engineering or Scientific degree, and you have significant experience in architecture and engineering systems You are in a position of IVVQ Manager: you manage IVVQ teams and know how to create and execute IVVQ complex test plans and procedures You want to oversee the management of all IVVQ activities-meaning choosing and managing appropriate methods, resources, and means to execute IVVQ complex test plans and procedures You enjoy leading teams and want to motivate, train and appraise employees' performance and act as a mentor to assigned staff You want to deliver robust solutions to satisfy customers and build strong relationship with them You are a self-motivated leader, willing to engage and develop your team using collaborative work and challenging approaches You are customer focused: you want to deliver value or solutions to the customer and are committed to delivery Principal Relationships Electronic Warfare Product Line Engineers, Architects and Managers EW Project Delivery Teams (including Project Management) Domain Technical and Engineering Managers Domain Functional Management The wider multi-discipline engineering team Competencies You know how to lead and manage projects from start to end and you are able to: + Define test strategy with a scheduling approach and a clear view of the risks and opportunities + Manage planning and performance tracking + Be the quality assurance of your solutions Your technical background makes you rigorous, pragmatic and a critical thinker You know how to manage complexity and conflicts-resourceful and creative, you are capable of dealing with unplanned events with reactivity You have an excellent verbal and written communication skills, good negotiation skills and a recognised capacity to convince all types of stakeholders Desired Knowledge or Skills ITEA; IVVQ; Trials Planning & Management; Testing; Naval proving & assurance Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole British National from birth and achieve Security Clearance (SC) without any caveats . It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have
Pro Staff Recruitment Ltd
Fleckney, Leicestershire
Fundraising Officer (Part-Time) Location: Leicestershire (Hybrid/Flexible) Hours: 6 10 hours per week (flexible, with potential for more as the organisation grows) Pay Rate: £13.00 per hour Contract Type: Permanent, Part-Time Recruiting on behalf of: A growing community charity About the Role We are delighted to be recruiting on behalf of a small but ambitious charity that supports young people across Leicestershire . This is an exciting opportunity for an organised, motivated, and community-minded individual to join a developing organisation in a flexible part-time role . As the Fundraising Officer , you ll play a key part in supporting the charity s operations, fundraising activities, and day-to-day administration. Key Responsibilities Provide administrative and organisational support to the Chief Executive and project team. Maintain accurate records, databases, and financial entries. Assist with community and corporate fundraising initiatives, including events and donor engagement. Support the coordination of volunteers and help develop local mentoring projects. Prepare reports, communications, and updates for internal and external stakeholders. Represent the charity positively and maintain strong relationships with supporters and partners. About You We re looking for someone who is: Highly organised, reliable, and proactive. A clear and confident communicator with strong written and verbal skills. Competent in using spreadsheets, databases, and general office software. Experienced in administration and/or fundraising (charity sector experience desirable but not essential). Passionate about helping others and contributing to meaningful community projects. What s on Offer £13.00 per hour. 6 10 hours per week, with flexibility to increase as the role develops. Flexible working pattern to fit around your lifestyle. Supportive and friendly team culture. A chance to be part of a growing organisation making a real difference in the community.
Dec 08, 2025
Full time
Fundraising Officer (Part-Time) Location: Leicestershire (Hybrid/Flexible) Hours: 6 10 hours per week (flexible, with potential for more as the organisation grows) Pay Rate: £13.00 per hour Contract Type: Permanent, Part-Time Recruiting on behalf of: A growing community charity About the Role We are delighted to be recruiting on behalf of a small but ambitious charity that supports young people across Leicestershire . This is an exciting opportunity for an organised, motivated, and community-minded individual to join a developing organisation in a flexible part-time role . As the Fundraising Officer , you ll play a key part in supporting the charity s operations, fundraising activities, and day-to-day administration. Key Responsibilities Provide administrative and organisational support to the Chief Executive and project team. Maintain accurate records, databases, and financial entries. Assist with community and corporate fundraising initiatives, including events and donor engagement. Support the coordination of volunteers and help develop local mentoring projects. Prepare reports, communications, and updates for internal and external stakeholders. Represent the charity positively and maintain strong relationships with supporters and partners. About You We re looking for someone who is: Highly organised, reliable, and proactive. A clear and confident communicator with strong written and verbal skills. Competent in using spreadsheets, databases, and general office software. Experienced in administration and/or fundraising (charity sector experience desirable but not essential). Passionate about helping others and contributing to meaningful community projects. What s on Offer £13.00 per hour. 6 10 hours per week, with flexibility to increase as the role develops. Flexible working pattern to fit around your lifestyle. Supportive and friendly team culture. A chance to be part of a growing organisation making a real difference in the community.
The role of Individual Giving Fundraiser offers an exciting opportunity to develop and manage fundraising campaigns working for a growing charity. Client Details Growing charity based in the Oxford area. Description You will be a key member of the fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory, you will ensure that donors receive excellent care. Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors. Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters. Manage the newly appointed fundraising agency Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets. Communicate and document key performance indicators across individual giving appeals. Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications. Take part and contribute to team meetings. Profile A successful Individual Giving Fundraiser should have: Planning, delivering and managing individual giving programmes. Good communicator, including face-to-face, phone, in writing and via remote communications. Self-motivated and confident in working, both independently and in teams Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors. Marketing or direct marketing or marketing qualification. Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). Previous direct marketing or transferable experience. Delivering donor recruitment and retention projects from initiation to completion. Proven track record of meeting or exceeding targets from unrestricted donations. Presenting confidently to a variety of audiences. Building relationships and maximising engagement with donors and supporters Able to create and tailor engaging and emotive copy for a range of different channels. A positive and creative approach to work, with the ability to multitask. Ability to record accurate data and work with a CRM system Job Offer c. 34,000 + benefits A permanent role with a supportive and mission-driven team environment. If you're passionate about fundraising and want to make a difference, we encourage you to apply for the role of Individual Giving Fundraiser position.
Dec 08, 2025
Full time
The role of Individual Giving Fundraiser offers an exciting opportunity to develop and manage fundraising campaigns working for a growing charity. Client Details Growing charity based in the Oxford area. Description You will be a key member of the fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory, you will ensure that donors receive excellent care. Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors. Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters. Manage the newly appointed fundraising agency Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets. Communicate and document key performance indicators across individual giving appeals. Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications. Take part and contribute to team meetings. Profile A successful Individual Giving Fundraiser should have: Planning, delivering and managing individual giving programmes. Good communicator, including face-to-face, phone, in writing and via remote communications. Self-motivated and confident in working, both independently and in teams Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors. Marketing or direct marketing or marketing qualification. Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). Previous direct marketing or transferable experience. Delivering donor recruitment and retention projects from initiation to completion. Proven track record of meeting or exceeding targets from unrestricted donations. Presenting confidently to a variety of audiences. Building relationships and maximising engagement with donors and supporters Able to create and tailor engaging and emotive copy for a range of different channels. A positive and creative approach to work, with the ability to multitask. Ability to record accurate data and work with a CRM system Job Offer c. 34,000 + benefits A permanent role with a supportive and mission-driven team environment. If you're passionate about fundraising and want to make a difference, we encourage you to apply for the role of Individual Giving Fundraiser position.
