319 jobs found

Reporting to: SVP, Navan Events Scope: United Kingdom and Europe About the role: Navan Events is bringing together its meetings and events businesses under a unified, technology-enabled operating model. We are building a scalable managed-services organisation that combines Navan technology with deep event expertise. The VP, Event Management is the senior operating leader accountable for client delivery, commercial performance (gross margin, operating expense, workforce capacity, productivity, and forecast accuracy), organisational leadership, and transformation across the UK and Europe. Based in London with a minimum of three days per week in the office and reporting to the SVP, Navan Events, this leader will oversee a multi-country organisation responsible for event strategy, planning, venue sourcing, supplier contracting, registration, attendee management, event production, onsite delivery, and reconciliation. They will establish globally consistent standards while enabling regional teams to respond effectively to local clients, markets, and suppliers. The VP will partner closely with the Senior Director, Global Event Travel, who owns online and offline event travel operations. This is a hands-on transformation role. The VP will integrate teams and capabilities across Navan and Reed & Mackay to align under Navan Events, improve the economics and scalability of managed event services, and build the leadership, processes, and technology required for the next stage of growth. What you'll do: Unify Navan and Reed & Mackay teams, capabilities, technology and operating practices. Establish scalable service, staffing, and delivery models that improve profitability without compromising client experience. Make investment and resource-allocation decisions based on growth, client value, operating expense, workforce capacity, operational risk, and expected return. Define and implement the target operating model for Event Management across the UK and Europe. Standardise roles, processes, controls, systems, data, and performance measures while preserving clear local accountability and market expertise. Hold executive accountability for the quality and commercial performance of managed event programmes. Serve as executive sponsor and escalation owner for strategic clients and complex or high-profile programmes. Establish standards for delivery quality, supplier management, contracting, budget control, reconciliation, risk management, and service recovery. Own the operational technology strategy for Event Management. Partner with Product and Engineering to prioritise platform capabilities, automate manual workflows, improve client visibility, and ensure new products are operationally ready and adopted successfully. Lead a multi-layer, multi-country organisation comprising country directors, functional leaders, managers, and event professionals across the UK and Europe. Build a high-performing team across countries. Set clear expectations, hold leaders accountable for commercial, client, operational, and people outcomes, and create credible succession and development pathways for critical roles. Surface performance and operational issues early, explain their commercial implications, and give leadership clear recommendations for resolving them. Communicate change to the organisation with transparency, clarity, and confidence. Drive M&E business growth. Partner with Sales and Customer Success to shape the regional growth plan, qualify opportunities, define service scope and pricing, and ensure new business is operationally ready. Hold teams accountable for delivering contracted commitments and retaining profitable revenue. How success will be measured: Success means delivering on what the Sales team sells and creating an operational flywheel that brings customers back and retains revenue. It will be measured through: Gross margin, operating expense, and forecast performance Client retention, satisfaction, and service quality Employee engagement, retention, leadership development, and succession readiness Budget performance, team utilisation, productivity, and cost-to-serve Adoption of common platforms, processes, and reporting Delivery of integration and regional growth milestones What we're looking for: 12+ years in meetings and events, experiential, hospitality, or another complex managed-services environment. Significant experience leading multi-country, multi-layer Event Management organisations. Strong knowledge of venue sourcing, supplier contracting, registration, attendee management, event production, and agency economics. Demonstrated success integrating organisations, modernising operating models, or leading large-scale transformation. Commercial ownership experience: operating budget, gross margin/contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve and productivity Experience serving as executive sponsor for complex enterprise clients. Evidence of building high-performing leadership teams and credible succession pipelines. Ability to operate across different European employment, regulatory, supplier, and cultural environments. Experience partnering with Product and Engineering teams to digitise or automate service operations. About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at Culture of Excellence Our team is our competitive edge - a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we've been recognized as a Best Place to Work by Built In (), a G2 Best Global Software Company (), Forbes Cloud 100 (), and CNBC Disruptor 50 (). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan's success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you're based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that's sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces - in the U.S., Europe, and Asia, among others - that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at . Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here. Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan's website and all Navan recruiters will be reachable through an email address ending in or " click apply for full job details

Mont'Kiara International School (M'KIS) is one of Kuala Lumpur's most established international schools, located in the vibrant Mont'Kiara community. Established in 1994, M'KIS is an accredited IB World School offering the full International Baccalaureate continuum: Primary Years Programme (PYP), Middle Years Programme (MYP) and Diploma Programme (DP), as well as the US High School Diploma. The school serves a diverse community of more than 700 students from over 45 nationalities and is accredited by the Western Association of Schools and Colleges (WASC). From August 2026, M'KIS joined Nord Anglia Education's global family of schools, connecting students and colleagues to a broader network of educational expertise, global learning opportunities and professional development. Join Mont'Kiara International Schoolas Finance Manager Job Purpose: To ensure effective production, management and reporting of all financial matters of the school. To provide financial & commercial support to the Principal and Senior Leadership Team as required. To prepare budgets and forecasts for the school and to manage the cash and capital expenditure approval process. To ensure processing the transactional information for the school is complete and accurate. To provide advice on improving the financial performance of the school. About the Role Finance Ensure proper accounting and financial records and systems are maintained Ensure financial accounts are produced monthly, in accordance with generally accepted accounting principles and within agreed timeframes. Ensure all statutory accounting and tax returns are produced and submitted in accordance with legislation. Ensure effective internal controls and implement new procedures, as necessary. Ensure that the agreed purchase ordering process is implemented and adhered to by all members of staff. Ensure proper cash and asset management processes are in operation. Liaise with external auditors and tax advisors regarding the statutory accounts and other statutory returns. Ensure the school complies with legal and regulatory requirements, that licenses are in order and that company tax returns are filed correctly and on time. Ensure you keep up to date with the latest accounting and tax regulations within Thailand and internationally Budgeting & Forecasting In conjunction with the Regional Finance Director and Principal, produce business plans, annual budgets and quarterly re-forecasts for the school. Work with the budget holders to determine correct allocation of cost budgets across cost centres and budget headings. Work with the admissions staff to generate pupil number forecasts to drive the revenue budget. Work with the HR staff to determine the correct staffing structure and associated costs for the budget and maintain this file for the forecast. Manage the budget and forecast process for the school to Nord Anglia Education deadlines using Nord Anglia Education templates. Ensure that cost efficiency is a key part of the budget process, eliminating waste and ensuring best value for money. Budget Management & Reporting Ensure the school maintains costs within agreed budget levels. Monitor actual spend against budget on a budget holder and account heading basis. Liaise with budget holders on a regular basis to ensure that they are aware of their budgets and what they have spent to date. Take action to ensure that budget holders do not go over their budgets during the year. Develop internal management reports to aid the Principal and SLT in the management of the school and budget holders in the management of their individual budgets. Ensure complete management accounts and KPI package is submitted to Nord Anglia with agreed deadlines. Review and report the monthly management accounts to the Principal and to Nord Anglia. Produce financial and performance reports to the Principal and Nord Anglia as required. Review the reporting packs and propose improvements. Produce and submit appropriate capital expenditure proposals. Produce weekly and monthly cash flow forecasts to aid both the school and Nord Anglia cash management. Sales Ledger and Credit Control Ensure the timely and accurate production of tuition fee invoices. Actively manage the credit control process to ensure that all debts are collected by the due date. Actively manage the school's cash flow to maximize efficiencies in cash usage. Personnel and Staff Oversee and manage the workload of the finance team staff and manage their professional development About You Qualifications & Training CIMA, ACCA, ACA or other accounting qualification OR Holder of relevant degree and part qualified in the above accounting qualifications Experience & Knowledge Proven ability and experience in management accounting Experience with NAVISION accounting software (an added advantage) Previous experience in a school environment (an added advantage) Skills Advanced knowledge of Excel for report generation and analysis of data Ability to gather, analyses, explain and consolidate data for management reporting Excellent presentation skills to be able to report to those without a background in finance Excellent communication skills to negotiate with external stakeholders on commercial contracts and transactions Fluency in spoken and written English is essential Excellent customer service skills Personal Attributes High levels of personal integrity Conscientious and able to focus on completing work to a consistently high standard Flexible with a positive approach to work Excellent organizational and time-management skills; high attention to detail Ability to work to tight deadlines and able to prompt others to ensure deadlines are achieved Adaptable to working in a fast paced, ever-changing environment Ability to work under pressure and remain calm Proactive and willing to take on multiple tasks Self-motivated and enthusiastic Able to work independently A team player, willing to help and be flexible Continually strive for improvement To find the best people, we have to be exceptional. As part of Nord Anglia Education, you'll be working for a world-class brand, alongside dedicated and passionate industry experts. You'll have opportunities to progress further, learn more and collaborate locally and internationally, with some of the brightest minds in the education sector, who can take credit for some of the finest academic results in the world. You'll also have uninhibited access to Nord Anglia University, our award-winning professional development platform. Safeguarding Must hold a current Enhanced Criminal Records Bureau Disclosure or equivalent for countries lived in outside of the UK. A commitment to safeguarding and promoting the welfare of all pupils. All Nord Anglia employees are required to undertake regular child protection training. All staff are required to manage effective personal development as part of the school's commitment to invest in staff as the key resource in the organization. All staff must ensure that they meet their statutory responsibilities regarding Health and Safety, Cyber Security, Equal opportunities and other relevant legislation, and should conform to the professional and ethical requirements as an employee of Nord Anglia Education.

The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations: Work closely with all departments to ensure the venue and all events operate smoothly and efficiently Work with the Head of Operations and General Manager to oversee the ongoing development of the venue procedural and policy documents To be responsible for the day-to-day management of the front of house with the Head of Operations. Support the development of the Duty Managers' handbook with the Head of Operations and ensure that procedures to support compliance to licensing, safety or other legislation are carried out. To manage the ongoing services and compliance of suppliers and contractors as required, including but not limited to maintenance, security, sanitary and cleaning. To work with the management team at the O2 and follow all requirements and obligations of the lease with the General Manager and Producers To act as a key-holder and to be on the emergency call-out list To be responsible for the day-to-day management of the building fire safety and procedures. Lead the venue team, communicating effectively to ensure the smooth running of the operation with a motivated staff team Work with the catering company, Rhubarb, and Director of Ticketing to manage the system to provide the necessary booking information on a weekly and/or daily basis as necessary. To support the Head of Operations to maintain and keep up to date the correct personnel licenses and permits as required to operate the venue. To work closely with the General Manager, Directors of Marketing and Ticketing in the delivery of press night, media nights, galas, sponsor evenings, meet and greets and performance buyouts. Audience Communication: Input on audience communication and development alongside the Director of Marketing, Ticketing team, Head of Operations & General Manager Work closely with other members of staff especially the Director of Ticketing and Catering Company to develop and maintain a coordinated approach to customer care and to ensure a high standard of service providing a friendly, welcoming, professional, efficient and accessible service for all guests to the venue To deal with all matters raised by members of the public visiting the building and when necessary, resolve and respond to all issues or complaints received. Finance: To work alongside the Head of Operations and to oversee the venue and operations budget with the aim to maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work. Provide accurate payroll and invoice information for the venue staff, suppliers and contractors to the finance and accounting personnel To be familiar with KPI-s and service level requirements and analyse financial results, putting action plans in place where corrective measures are required, considering the operational flow Health & Safety: Ensure that the building conforms to and exceeds Accessibility and Health & Safety requirements, and is always clean and tidy, recognising opportunities for improvement Carry out regular checks ensuring all spaces, internal and external, all fittings, equipment and resources are well maintained, in good working order and to take appropriate action when they are not To promote the venue's health and safety policy in conjunction with current health & safety legislations and ensure that all members of staff are trained in and comply with emergency and safety procedures and adhere to policies, including Equalities (diversity, access, equal opportunities), Environmental and Health & Safety Ensure that all staff are familiar with the venue's fire evacuation procedures and other emergency procedures, and that staff receive regular fire awareness training and take part in regular fire drills and other emergency response exercises, carry out daily checks and keep records up to date. Liaise with all staff to ensure that all users of the building receive safety and building inductions and are fully versed in building procedures and fire and evacuation procedures. Work with the Catering Manager and Stage Manager to ensure that the back of house, kitchens and public areas of the building are always presented in the best way possible in terms of cleanliness, general maintenance and health and safety. Liaise and cooperate at all times with the management, security and accessibility teams for The 02 being aware at all times of the requirements of the lease agreement; Work closely with the Head of Operations, General Manager and Production Manager to develop, implement and keep updated risk assessments Take lead operational responsibility for the safety and security of the building, ensuring that systems and procedures for security are followed at all times and that correct opening up and locking up procedures are followed Oversee the emergency, evacuation safety and incident procedures for the building in consultation with the Head of Operations, General Manager and the Production Manager Oversee the recruitment and training of First Aiders and make sure correct accident records are kept and appropriate first aid supplies are available LS3 Attend weekly meetings with catering, merchandise and security contractors to review operational challenges and amend processes to enhance the operation Human Resources: Be familiar with latest Data Protection legislation and help to implement and uphold best practices To be responsible for drawing up of staff rotas, alongside the HOD's and General Manager. To be responsible alongside the Head of Operations and General Manager for the recruitment, induction, development and training, supervision and line management of venue staff Train and oversee FOH staff members in the MMtP procedures and policies To be responsible, alongside the General Manager, for the recruitment, induction, development and training, supervision and line management of venue staff LS4 Hold and keep up to date the correct personnel licenses and permits as are required to operate the venue LS5 Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of MMtP. Skills and Experience Essential: Proven experience in a commercial theatre production/venue management or supervisory role Strong decision-making capabilities. Ability to work collaboratively with a team. Excellent communication, collaboration, and delegation skills. Proven ability to develop and maintain operational processes Ability to motivate and lead people and hold employees accountable. Strong working knowledge of operational procedures and strong report analysis skills. Experience managing building maintenance and third-party facilities suppliers Desirable: Experience working in the theatre or immersive experience environment. Working knowledge of human resources processes. First Aid At Work Personal License Holder IOSH qualification

Do you have strong collaborator engagement, communications and relationship management skills? Could you apply these skills whilst working on some of the most important policy issues facing government? If so, we'd love to hear from you! About the Team The Office of Financial Sanctions Implementation (OFSI) sits within HM Treasury, has been operational since March 2016 and in its first 10 years quickly established itself as a world-leader in financial sanctions, a key area of financial, foreign and national security policy. It remains front and centre of an unprecedented financial sanctions response to the Russian invasion of Ukraine. HM Treasury implements financial sanctions in the UK, and OFSI fulfils this role on its behalf. It leads on the implementation of UN and UK financial sanctions and domestic terrorist asset freezing, providing a high-quality service to the private and charitable sectors, and guidance to help them follow the law. It works closely with law enforcement, intelligence agencies and strategic policy colleagues across Whitehall and beyond to help ensure that financial sanctions are accurately understood, implemented and enforced. OFSI has important partner relationships in the regulated financial services sector, the primary implementers of financial sanctions, and is an integral part of the sanctions community worldwide. Robust enforcement of financial sanctions helps to maintain the integrity of and confidence in the UK financial sector, a priority for the Prime Minister and the Chancellor. We have strong powers, including to impose monetary penalties, and is in the front line in the fight against this serious crime. OFSI is a diverse and dynamic team of over 130 people, from a variety of backgrounds and professions. We offer an outstanding environment to broaden your experience and develop new skills, whilst working on some of the highest profile international issues the UK faces. We strongly support a good work-life balance and flexible working is actively encouraged. About the Job In this role, you will: Play a key role in delivering OFSI's ambitious global events programme in support of our strategy, helping to scope new events, consider invitations and prepare high-quality briefing for Senior Civil Servants and other principals. You will ensure senior colleagues are well prepared for external engagements, through accurate briefing with clear advice on the audience, key issues, handling points and opportunities to strengthen OFSI's relationships with industry, along with working closely with other colleagues across the ECAS directorate to ensure cohesion of messaging. You will also have opportunities to attend events, represent OFSI externally at networking sessions, and build strong relationships with external stakeholders. Build, maintain, and own a portfolio of relationships with firms and sectors, working with stakeholders over time to understand their businesses, the issues they are facing and the support they need from OFSI to increase their sanctions' compliance. You will build trusted and constructive relationships, act as a regular point of contact, collect evidence and feedback, and help firms navigate financial sanctions issues by drawing on the right expertise from across OFSI. Lead engagement casework across a range of sectors and issues, responding to complex or sensitive policy questions from businesses and other external stakeholders. This will involve understanding the issue quickly, coordinating input from policy, legal, licensing, enforcement or operational colleagues, and producing clear, pragmatic responses that help firms understand OFSI's position. Lead innovative targeted engagement campaigns: working to raise awareness, communicate changes, improve understanding among specific sectors or stakeholder groups, and use stakeholder insight from these campaigns to inform internal analysis. You will help define the audience, messages, products and channels for these campaigns, working closely with teams such as Strategic Communications to make effective use of digital tools, innovative platforms and creative approaches to reach the right people in the right way. Support responses to sanctions-related Freedom of Information requests and other statutory obligations by gathering information, drafting clear and concise lines, and coordinating input from relevant OFSI teams. This may include supporting mailbox handling, helping the Industry Engagement Team respond to external queries where needed, and ensuring effective record-keeping in OFSI's repository systems. About You The role is broad, varied, and highly collaborative. You will support OFSI's industry engagement by advancing our ambitious events programme. You will manage relationships with firms and sectors and lead innovative targeted communications campaigns. You will work closely with colleagues across OFSI, including policy, legal, licensing, enforcement, and essential communications teams. Together, you will provide high-quality support to businesses and senior leaders. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .

Do you have strong collaborator engagement, communications and relationship management skills? Could you apply these skills whilst working on some of the most important policy issues facing government? If so, we'd love to hear from you! About the Team The Office of Financial Sanctions Implementation (OFSI) sits within HM Treasury, has been operational since March 2016 and in its first 10 years quickly established itself as a world-leader in financial sanctions, a key area of financial, foreign and national security policy. It remains front and centre of an unprecedented financial sanctions response to the Russian invasion of Ukraine. HM Treasury implements financial sanctions in the UK, and OFSI fulfils this role on its behalf. It leads on the implementation of UN and UK financial sanctions and domestic terrorist asset freezing, providing a high-quality service to the private and charitable sectors, and guidance to help them follow the law. It works closely with law enforcement, intelligence agencies and strategic policy colleagues across Whitehall and beyond to help ensure that financial sanctions are accurately understood, implemented and enforced. OFSI has important partner relationships in the regulated financial services sector, the primary implementers of financial sanctions, and is an integral part of the sanctions community worldwide. Robust enforcement of financial sanctions helps to maintain the integrity of and confidence in the UK financial sector, a priority for the Prime Minister and the Chancellor. We have strong powers, including to impose monetary penalties, and is in the front line in the fight against this serious crime. OFSI is a diverse and dynamic team of over 130 people, from a variety of backgrounds and professions. We offer an outstanding environment to broaden your experience and develop new skills, whilst working on some of the highest profile international issues the UK faces. We strongly support a good work-life balance and flexible working is actively encouraged. About the Job In this role, you will: Play a key role in delivering OFSI's ambitious global events programme in support of our strategy, helping to scope new events, consider invitations and prepare high-quality briefing for Senior Civil Servants and other principals. You will ensure senior colleagues are well prepared for external engagements, through accurate briefing with clear advice on the audience, key issues, handling points and opportunities to strengthen OFSI's relationships with industry, along with working closely with other colleagues across the ECAS directorate to ensure cohesion of messaging. You will also have opportunities to attend events, represent OFSI externally at networking sessions, and build strong relationships with external stakeholders. Build, maintain, and own a portfolio of relationships with firms and sectors, working with stakeholders over time to understand their businesses, the issues they are facing and the support they need from OFSI to increase their sanctions' compliance. You will build trusted and constructive relationships, act as a regular point of contact, collect evidence and feedback, and help firms navigate financial sanctions issues by drawing on the right expertise from across OFSI. Lead engagement casework across a range of sectors and issues, responding to complex or sensitive policy questions from businesses and other external stakeholders. This will involve understanding the issue quickly, coordinating input from policy, legal, licensing, enforcement or operational colleagues, and producing clear, pragmatic responses that help firms understand OFSI's position. Lead innovative targeted engagement campaigns: working to raise awareness, communicate changes, improve understanding among specific sectors or stakeholder groups, and use stakeholder insight from these campaigns to inform internal analysis. You will help define the audience, messages, products and channels for these campaigns, working closely with teams such as Strategic Communications to make effective use of digital tools, innovative platforms and creative approaches to reach the right people in the right way. Support responses to sanctions-related Freedom of Information requests and other statutory obligations by gathering information, drafting clear and concise lines, and coordinating input from relevant OFSI teams. This may include supporting mailbox handling, helping the Industry Engagement Team respond to external queries where needed, and ensuring effective record-keeping in OFSI's repository systems. About You The role is broad, varied, and highly collaborative. You will support OFSI's industry engagement by advancing our ambitious events programme. You will manage relationships with firms and sectors and lead innovative targeted communications campaigns. You will work closely with colleagues across OFSI, including policy, legal, licensing, enforcement, and essential communications teams. Together, you will provide high-quality support to businesses and senior leaders. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .

Lighthouse Games is a premier AAA development studio situated in the historic gaming hub of Royal Leamington Spa. Our mission is simple but profound: to create world class gaming experiences that resonate with players on a global scale. We are building an ambitious, unannounced open world project that pushes the boundaries of current generation technology. Lighthouse Games is seeking a visionary Art Director to join our leadership team. In this role, you will be the North Star for our artistic departments, defining the aesthetic soul of a new universe. This is not just a role about oversight; it is about legacy. You will shape the visual language of an entirely new IP, ensuring that every vista, character, and interface element contributes to a cohesive and breathtaking player journey. Working alongside our Head of Art and Art Development Lead, you will play a pivotal role in elevating the studio's visual benchmark. We believe in a collaborative, innovative environment where creative leadership is empowered to experiment, iterate, and ultimately deliver perfection. Job Overview: Art Director Category: Art Director Company: Lighthouse Games Location: Royal Leamington Spa, England (Hybrid) Job Type: Full Time Estimated Salary Range: £95,000 - 135,000 GBP (Dependent on Experience + Bonus) Project Type: Unannounced AAA Open World IP Key Framework: Unreal Engine 5 Work Model: Hybrid (Studio Presence + Remote Flexibility) As the Art Director, your primary objective is to bridge the gap between abstract creative concepts and technical execution. You will hold the "Golden Thread" of the project's visual narrative, ensuring it remains unbroken from the earliest concept sketches to the final post processing passes. 1. Visionary Leadership & Aesthetic Direction You are the primary architect of the game's look and feel. Your responsibility is to develop and communicate an artistic vision that is not only high quality but also distinct in a competitive market. Draft and maintain comprehensive Style Guides that serve as the bible for all internal and external artists. Establish visual benchmarks that define the "Gold Standard" for environments, lighting, and character fidelity. Communicate the "why" behind the "what," ensuring every artist understands the emotional and narrative intent of their work. 2. Multidisciplinary Orchestration Modern AAA games are massive undertakings. You will lead and coordinate diverse art teams to ensure a unified output. Provide direction across Environment Art, Character Design, Animation, VFX, and UI/UX. Work closely with the Technical Art department to ensure that the visual ambition is achievable within the performance constraints of modern hardware. Lead the charge in resolving creative bottlenecks, offering elegant solutions when art and design goals appear to conflict. 3. Mentorship and Studio Culture At Lighthouse Games, we grow together. You aren't just a manager; you are a mentor. Conduct regular portfolio reviews and one on one sessions to foster the professional growth of your team. Maintain a high level of motivation and psychological safety within the art department, encouraging "fail fast" experimentation. Identify talent gaps and assist in the recruitment of world class artists to expand our growing studio. Technical Requirements & Experience Lighthouse Games is looking for a veteran who has weathered the storms of AAA development and emerged with a portfolio of shipped successes. AAA Pedigree: Extensive experience in a leadership or directorial capacity on major AAA titles. You understand the complexity, scale, and pressure of high end game production. Artistic Versatility: A deep understanding of current gaming trends, art styles, and historical art movements. You can pivot between hyper realism and stylised aesthetics if the project demands it. Engine Mastery: Proficiency with Unreal Engine (UE5 experience is a significant plus) and standard content creation suites (Maya, ZBrush, Substance Suite). You should be comfortable "getting into the build" to review assets in context. Production Knowledge: A thorough grasp of modern pipelines, including photogrammetry, PBR workflows, and modular environment construction. Communication: Exceptional verbal and written communication skills. You must be able to pitch a vision to stakeholders and provide granular, constructive feedback to junior artists alike. Preferred Qualifications Open World Expertise: Previous experience navigating the unique challenges of open world development (e.g., level streaming, LOD management, and world building at scale). Agile Proficiency: Experience working within multidisciplinary "feature teams" and agile development frameworks. Diversity of Genre: A portfolio that showcases a range of genres-from gritty sci fi to lush fantasy. Life at Lighthouse Games Generous Leave: 25 days of annual leave, plus a dedicated day off for your birthday. Seasonal Rest: A full studio shutdown between Christmas and New Year to ensure everyone starts the year refreshed. Financial Security: A robust Private Pension Scheme and a performance based Bonus Scheme that shares the success of the studio with the team. Health & Wellness: Comprehensive Private Healthcare for you and your peace of mind. Hybrid Flexibility: We balance the creative synergy of in person collaboration with the autonomy of home working. Commonly known as "Silicon Spa", Leamington is one of the most vibrant game development clusters in the world. Creative Community: Surround yourself with thousands of fellow developers in a town built on gaming history. Quality of Life: Enjoy stunning Regency architecture, award winning parks, and a thriving culinary scene, all while being a short train ride from London and Birmingham. Equal Opportunity: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Director of ProductApplylocations: Cambridge Office, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR101883Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security PlatformTM delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : We're looking for a Director of Product to play a key role in shaping our product capability within our Platform Services division. This is an opportunity for a highly experienced product leader who brings strong product craft, external perspective, and a passion for driving impact at scale. You'll lead a small team of product professionals, while also influencing product strategy, ways of working, and outcomes across a broader set of teams and senior stakeholders. This is a hybrid role, with an expectation of working two days per week from our Cambridge office. What you'll be doing Own and evolve your product area, developing a deep understanding of customer needs, use cases, and value drivers Ensure the product delivers maximum value through strong feature design, performance, and customer enablement Lead, coach, and develop a small team of Product Managers/Product Owners, building a high-performing and collaborative environment Lead through influence, partnering with senior stakeholders to improve product practices and outcomes across Platform Services Bring fresh thinking and external best practices to continuously raise the bar on product strategy and execution Work closely with Engineering to shape and deliver a high-quality product roadmap Partner with Product Marketing and go-to-market teams to ensure clear, compelling product positioning What we're looking for Significant product management experience, ideally within Enterprise SaaS A track record of applying learnings from different environments to improve product outcomes Ability to drive alignment at senior levels through influence Experience leading and developing product talent (even within smaller teams) Strong collaboration across Engineering, UX, and commercial teams Excellent communication skills, both written and verbal Comfortable operating in a fast-paced, evolving environment Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme. Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!

Job Description Job Title: Data, AI & Security Lawyer Req ID: 61792 Job Function: Legal and Governance Posting Start Date: 12/08/2026 Posting End Date: 28/08/2026 Division: Legal, CoSec & Regulatory Affairs Job Location: GBR-London-BTHQ One Braham Advertised Salary: competitive Closing Date: 28th August Location: London, at least 3 days a week onsite. About the role This role sits within Corporate Functions (Data, AI and Security Legal) and flexes across a number of BT's Customer-Facing Units (CFUs)/Corporate Units (CUs), assisting the Principal Lawyer and Legal Director, Data, AI and Security on complex and interesting data issues - security, cyber, AI, ethics, human rights and commercial matters. You will provide clear, responsive and strategically savvy advice that helps BT process data lawfully and ethically, protects the trust of our customers and colleagues, safeguards BT's corporate reputation and enables BT to achieve its commercial goals. By horizon scanning for emerging legal issues and embedding Security and Privacy by Design, you help BT use data in smarter ways - supporting innovation, transformation and the delivery of brilliant products and services for our customers. Because of the nature of the role, either existing UK Government Developed Vetting clearance or eligibility and a willingness to apply for such clearance is required. What you'll be doing Advising on legal issues in relation to data protection, cybersecurity and investigatory powers, and related issues impacting BT. Providing accurate and timely legal advice, analysis and support based on a combined understanding of BT's commercial strategy and the legal environment, acting as a single point of contact for an assigned topic or area of the business where relevant. Providing strategic input on BT's new products and services to ensure data protection, security and strategy objectives are met and implemented across the Group. Advising on the implications of upcoming legislative changes and statutory codes of practice. Using data and AI to drive internal business change and innovation. Ensuring in-life policy changes and updates to precedents brought about by changes to cybersecurity and data protection legislation are incorporated and understood across CFUs in BT. Instructing and managing external Counsel in line with agreed scope and budget, where appropriate. Drafting and negotiating complex security and data protection provisions in supplier, customer and partner agreements. Working on pan-BT projects aimed at transformation or remediation of cybersecurity and data systems and processes. Advising and partnering directly with business stakeholders. Conducting complex escalated Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs). Essential Skills / Experience An excellent technical lawyer with post-qualification experience in data privacy and/or cybersecurity - whether in-house (ideally in a highly regulated, consumer-focused sector such as banking or telecoms) or at a top-tier firm (NQ+ considered for the right candidate) - with in-depth understanding of the DPA 2018, GDPR and PECR, and national and European data protection laws and practices. Able to give clear, concise and practical legal advice with a high degree of professionalism, combined with strong stakeholder management and influencing skills to communicate effectively at the most senior levels of the organisation. Strong commercial awareness of the business's value drivers, creative problem-solving, and the ability to plan, organise and prioritise tasks while remaining calm and controlled in a fast-paced, pressurised environment. Eligible and willing to obtain UK government Developed Vetting clearance, and a strong, supportive team player - we have a lovely, supportive team vibe and are delighted to be able to welcome new talent; bring yourself, just as you are. Desirable Skills / Experience Experience advising on national and European security legislation, for example the Telecommunications (Security) Act 2021, Network and Information Systems Regulations 2018, NIS 2 and the EU Digital Operational Resilience Act (DORA). Awareness of the requirements of investigatory powers legislation such as the Investigatory Powers Act 2016 Experience advising on the legal aspects of data and security incident response. CIPP/E, CIPM, AIGP certification or equivalent. Existing UK government Developed Vetting clearance. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. BT Group BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.

Senior Engineering Manager page is loaded Senior Engineering Managerremote type: Hybridlocations: Glasgowtime type: Full timeposted on: Posted Todayjob requisition id: RLocation: Glasgow, United KingdomTogether we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Senior Engineering Manager An exciting opportunity has arisen for a Senior Engineering Manager within Thales Optronics and Missile Electronics (OME). The successful candidate will initially undertake the role of a Senior Engineering Manager in the Sea business.This role will be on one of the largest development and production projects within OME. This role will be part of the leadership team for a large multi-entity delivery team focussed on specific development within the Sea business.As a Senior Engineering Manager you will work in collaboration with the overall Programme Director, the Senior Programme Managers, the Sea Portfolio Engineering Manager and the Head of Engineering Delivery to lead the design and development through to qualification and acceptance for development and production projects within OME and the Sea business.In this role you will be responsible for: forming and leading high performing, large multi-discipline and multi-entity engineering teams to generate engineering solutions that meet the Customer needs producing the strategy that will ensure delivery of all engineering aspects of the programme whilst meeting the governance required within the business working with the Programme Manager and Programme Director to define the organisation and work breakdown required to deliver to the Customer needs defining the project specific processes, practices and tools to be used to ensure delivery defining and being in charge of meeting cost, schedule and quality of the whole engineering delivery for the programme defining the engineering team's work packages in terms of resources required, budgets assigned to each task, risks and assumptions on these and the timescales to deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality the day to day management of the engineering team's activities ensuring proactive management of issues, opportunities and risks managing and reporting the engineering efficiency for the project the identification of re-use opportunities across the project the alignment of the project defined solution to the Product Roadmap acting as the People Manager for the engineering team on the project and provide feedback into the people manager reviews with the functional discipline leadsThe successful candidate will have an extensive background in engineering and engineering management on large complex development programmes with demonstrable experience in successfully defining and leading the delivery of multi-disciplinary engineering projects.They will be highly customer focused with excellent communication skills and have the ability to work in a fast moving environment with multiple parallel objectives. Knowledge and experience of naval products and projects would be beneficial to this role.The successful candidate will be able to demonstrate the following, aligned to the Thales Leadership Behavioural Model: acting with agility to ensure that the business objectives remain in focus dealing with multiple strands of complexity to achieve business objectives engaging with stakeholders to achieve a common goal creating a competitive advantage by managing risk, identifying opportunities and fostering continuous improvement supporting the development of others to ensure we continuously improve for our customersThis role will work closely with the Programme Manager and the Project Design Authority (PDA) for the specific project. This role will report to the Sea Portfolio Engineering Manager. line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!

The Global Security (GS) Team provides security protection, investigation, resiliency and crisis management services in support of J.P. Morgan Chase, its employees, customers, assets, and facilities throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security Guard management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally and fraud Investigations. The firm has offices and operations in more than 60 countries across more than 5500 properties, totaling approximately 75 million square feet and The Global Real Estate (GRE) team consists of more than 400 employees, executing 13,000 capital projects per year globally totaling nearly $2 billion a year in design, construction and capital investment. As a Program Manager in the Global Security Team, you will provide end-to-end programme governance and delivery oversight. The scope includes partnering with security, real estate, technology, and business stakeholders to define programme outcomes, manage dependencies, oversee execution, and ensure operational readiness and controlled delivery. With alignment to Global Real Estate (GRE), the Program Manager, Executive Director role is a London-based programme leadership position within Global Security / Global Real Estate, focused on the delivery of security strategy and implementation for the new London headquarters at Riverside, Canary Wharf. Job responsibilities Provide Executive Director-level programme leadership for the London HQ project, including governance, planning, execution oversight, and stakeholder alignment Collaborate with other GS and affiliated JPM Chase personnel (e.g. Physical Security, Corporate Technology) to achieve corporate security objectives Liaise between functional teams (CAO, Compliance, Legal, Operations, Tech, Finance and other control functions) and the internal program team to translate strategic security objectives into an executable delivery roadmap Work closely with business partners and other operational leaders and be able to influence business decisions to ensure the project timeline is with held Work to onboard a design consultant and oversee the design development and implementation of the security systems Establish and manage appropriate governance, leadership and resources for all security related aspects of the project Ensure effective communication and escalation of overall program status, implementation plans, management issues, priorities and risks Develop, implement & monitor performance metrics to ensure security scope, schedule, cost, quality, and resources are aligned with the broader project goals and objectives Partner closely with global & location/region managers to provide thought leadership and ensure consistency with best practices when integrating security solutions within the new London HQ Required qualifications, capabilities, and skills Extensive relevant project management experience, with experience in Security design and implementation Extensive knowledge of and experience in Information Security (physical and logical) Expert Project Management skills (Agile & Waterfall) Demonstrated experience in Supply Chain Management Accredited undergraduate or higher degree in Security, or Project Management, or Business-related field Knowledge of security architectural design standards - CPTED (Crime Prevention through Environmental Design) or equivalent Knowledge of physical security technology to include Physical Security Incident Management (PSIM), Physical Identity Access Management (PIAM), Physical Access Control Systems (PACS), Visitor Management Systems, Video Management Systems (VMS), Physical Intrusion Detection and Alarm Monitoring Systems, as well as associated devices and equipment Intelligent, articulate and persuasive leader who can serve as an effective member of the senior local management team Ability to communicate technical security-related concepts to a broad range of technical and non-technical staff Strong critical thinking and problem solving skills High degree of comfort in fast-paced dynamic / ambiguous environment Preferred qualifications, capabilities, and skills Project Management certification (PMP, Prince2, CAPM) and/or Security certification (CPP, PSP, ASP) Knowledge of Application Development and IT infrastructure J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. A great opportunity for a Program Manager to lead the security strategy and delivery for the new Riverside headquarters.

the company - the global leader in data and AI - is looking for a motivated Legal Counsel to play a key role in our growing EMEA business. This is an opportunity to bring your SaaS commercial experience to a company defining the next generation of data, analytics and AI - partnering with sales teams to enable some of the world's most innovative organisations to build on the the company Data Intelligence Platform. You will report to the Director & Assistant General Counsel, EMEA Commercial Legal, and will be a valued part of the team responsible for reviewing and negotiating customer agreements, providing legal support for revenue-generating activities of the company, and helping the business to improve processes and scale at pace. The impact you will have: Working in partnership with the sales teams to enable some of the best known companies in the world to adopt the world's leading data and AI platform. You will diligently help resolve legal issues to enable smooth and timely transactions, escalating to senior team members where appropriate. You will work collaboratively within an experienced and supportive legal team that will invest in your development and learn to confidently guide our sales teams on internal processes. You will have a genuine appetite to test, adopt and champion AI tools that make our legal function faster and smarter. Reviewing, drafting and negotiating commercial agreements, such as MCSAs, SOWs and Order Forms, ensuring that the company' risk position is protected and internal compliance requirements are met; Supporting the end-to-end contract management lifecycle, providing practical, commercially-minded advice to sales and professional services teams on contractual risks and commercial matters; Actively testing and adopting AI tools to improve the efficiency of contract review and the wider legal function, and contributing to process improvements and good practices that help us scale; Providing support and enablement to sales teams on key contractual requirements, best practices and contract management; Developing a strong understanding of the company' internal structures, product offerings, technology, security/data protection positions and policies to give you a foundation for providing support across the company' lines of business; Building your understanding of the company' commercial offerings to support sales teams (and customers where needed) during negotiations; Applying critical thinking and problem-solving skills to propose business solutions which can meet the business' and customers' needs; Cultivating strong cross-functional relationships with key stakeholders to support the Company's go-to-market efforts across EMEA; & Contributing as a team player to help further the status of the legal department as a respected and valued partner within the company. Requirements for the role: Bachelor's degree (or equivalent); Qualified lawyer (or equivalent), with approximately 3 years' PQE; Experience gained in-house at a leading SaaS company (or in private practice supporting one) with a regular/quarterly sales cycle; Solid experience negotiating MSAs, NDAs, Order Forms and legal amendments with enterprise customers; Familiarity with, or willingness to quickly learn, large CRM systems (like Salesforce) and contract management systems (like Ironclad); A genuine willingness to test and adopt AI tools to improve the efficiency and quality of legal work - this is a must, not a nice-to-have; Demonstrated ability to manage and prioritise time and business needs in the face of competing demands; Experience working with sales teams; A real appetite for the challenge of supporting a world-leading data and AI company operating at hyper-growth scale. About the company the company is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the the company Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, the company offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow the company on LinkedIn, X, YouTube, and Instagram. Benefits At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. ComplianceIf access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.Applicant Privacy Notice

Asset Experience AssociateDirect naar hoofdinhoud gaan Experience Associate page is loaded Asset Experience AssociateSolliciterenremote type: On-sitelocations: Northamptonshire, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ517958 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the RoleAs an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Northampton (NN4 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the Asset Manager. Receive and analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Asset Experience Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset manager. Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriate (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by Asset Experience Services function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks, compliance governance, health and safety legislation Knowledge of sustainability standards, ESG strategy implementation, and reporting requirements Familiarity with property management technologies, reporting systems, and relevant property legislation Personal Attributes Strategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detail Decisive leadership when making complex decisions with collaborative working style that builds effective relationships Client intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellence Entrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challenges Accountability for performance and business outcomes with professional integrity in all business dealings Inspirational leadership that motivates high performance with resilience under pressure Commercial acumen that balances service quality with profitability Location: On-site -Northamptonshire, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

Asset Experience Manager - Community DeputySkip to main content Experience Manager - Community Deputy page is loaded Asset Experience Manager - Community DeputyApplyremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ517898 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role As Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Managers, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports within the community. Act as senior advisor and mentor to less experienced Asset Experience Managers, supporting their professional development and capability building. Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery. Contribute specialised expertise and complementary skills to strengthen the community's overall capability and service delivery. Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives. Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities. Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required. Act as main point of contact for Royal London asset manager(s) and lead relationships with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships. Proactively identify opportunities to improve the customer experience through building amenities, services, and programming. Act on customer feedback to create a productive and engaging environment that adds value to their occupancy. Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities Feedback all customer intelligence to the asset management team. Financial Management & Service Charges Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control. Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable. Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs. Support supplier payments via Proactis and manage supplier payments processes, including purchase orders and invoice approvals. Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation. Respond to customer and consultant queries and challenges in a timely manner. Lease and Legal Management Liaise with Data Management team on complex and protracted lease queries Provide application recommendations to the asset manager. Receive, analyse customer applications under the lease, including alienation and alterations. Ensure customer compliance with lease covenants, including complicated or contentious perceived breaches Resolve customer matters affecting valuation Liaise with appropriate additional advisers as required (legal, building surveying etc.) Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset managers Health & Safety and Compliance Management Manage risk actions and undertake statutory compliance management. Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections. Utilising third parties where appropriative (void security) Handle Accidents & Incidents reporting and follow-up. Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements. Coordinate LRQA audits and compliance activities. Ensure compliance with health and safety legislation and implement compliance measures. ESG and Sustainability Support and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities. Be aware of industry and legal obligations in relation to ESG. Assist with sustainability reporting and compliance requirements. Support Asset Sustainability Plans, ESG Database and Risk Assessments. Supplier & Contract Management Lead representation at site level framework partner meetings, to ensure high standards of service delivery. Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager, Soft Services Manager and Technical Services Manager Implement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects. Handle reactive works and fabric maintenance issues. Manage quotes and work orders within designated authority levels. Supervise projects and works activities, including management of risk and method statements. Property Operations and Inspections Conduct regular property inspections in line with client and JLL KPIs and submit written reports via Vision Ensure high standards on all managed sites, flagging areas for growth and improvement Support property presentation standards across managed sites Coordinate void management activities with central support teams Transactions and Transitions Handle property transitions, due diligence, and support disposals and acquisition processes Support letting agents, solicitors and other third parties with queries Lead transitions meetings (with Transitions team for SC properties) Maintain overall accountability for Readiness for Sale packs, prepared by central surveying function Participate in portfolio sales/purchases Insurance Management Handle on-site activities such as accident book records and CCTV provision Review and supply contracts and gather information for central insurance team Implement insurer's requirements, including improvements and repair/maintenance Ensure claims are settled and funds applied to any insurance works completed Technology Utilise available tools to ensure quality, efficiency of output and optimise service to stakeholders Prospective Technology tools will include applications for Accounting, H&S, Customer Relationship, ESG amongst others. Current prospective tools may include Yardi, Riskwise, Prism, Deepki and Workflow systems but may change with tech investments Skills & Qualifications Technical Knowledge Proven experience in line management, performance management, and coaching/mentoring of property professionals across varying experience levels. Ability to lead and embed operational changes, new processes, and cultural initiatives within teams. Experience working across multiple teams or communities to drive consistency, share knowledge, and implement best practices. Strong judgment in assessing complex issues, determining appropriate escalation pathways, and facilitating effective resolution. Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility management Strategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contexts Expert-level knowledge of RICS standards with ability to interpret and apply to complex situations Comprehensive understanding of regulatory frameworks . click apply for full job details