Who are we? St Andrew s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed. The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality. What is the role? You will assist in till operating, bank cash, oversee accurate financial records, manage stock control for donated and branded goods and foster good links within the local community. These posts require flexibility, strong interpersonal skills, time management skills and the ability to supervise staff. You will be aware of market trends and be able to deliver an attractive shopping experience to build on the success of the hospice shop. What we expect of you? Co-ordinate volunteers and ensure a positive environment Implement creative strategies to boost sales and donations Engage with the community and build lasting relationships Track record in delivering to targets and budgets Able to manage own workload without supervision Retail & merchandising experience preferred Ensure profitability is maximised at all times. Ensure all set targets agreed are met What you can expect from us? We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include: A warm and supportive working environment Competitive Salaries Unsocial Hours Payments (where relevant to role) Generous Annual Leave Entitlement Induction Programme Employee Assistance Programme Counselling Services Occupational Health Contributory Pension Scheme Flexible Working Practices Ongoing learning & development opportunities NHS Staff Benefits Scheme
Aug 13, 2025
Full time
Who are we? St Andrew s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed. The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality. What is the role? You will assist in till operating, bank cash, oversee accurate financial records, manage stock control for donated and branded goods and foster good links within the local community. These posts require flexibility, strong interpersonal skills, time management skills and the ability to supervise staff. You will be aware of market trends and be able to deliver an attractive shopping experience to build on the success of the hospice shop. What we expect of you? Co-ordinate volunteers and ensure a positive environment Implement creative strategies to boost sales and donations Engage with the community and build lasting relationships Track record in delivering to targets and budgets Able to manage own workload without supervision Retail & merchandising experience preferred Ensure profitability is maximised at all times. Ensure all set targets agreed are met What you can expect from us? We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include: A warm and supportive working environment Competitive Salaries Unsocial Hours Payments (where relevant to role) Generous Annual Leave Entitlement Induction Programme Employee Assistance Programme Counselling Services Occupational Health Contributory Pension Scheme Flexible Working Practices Ongoing learning & development opportunities NHS Staff Benefits Scheme
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. TheClient Partner position is a key role within the Brillio Customer Success team for the United Kingdom, responsible for driving sales and business development strategies, and executive relationships for Consumer Clients. In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence. The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience. With Brillio's strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field. Responsibilities Establishing and managing client relationships at all levels Establishing and building "trust" and leveraging client context by understanding the client's overall business goals and culture Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement and deliver within the account Managing the account P&L & high-level delivery responsibility Mapping Brillio' s capabilities and solutions to client's requirements Build newer relationships with multiple pre-eminent Consumer brands Qualifications Proven track record of delivering growth with Consumer services clients (5M+) and driving strategic partnerships Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights Senior executive presence and credibility - possesses an interest and passion toward engaging senior-level executives in grasping and enabling fundamentals of business change Excellent communication and facilitation skills Exceptional client management skills and business development & delivery experience Critical Leadership Qualities: Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions. Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm. Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth. Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations. Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons. Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula. Know what it's like to work and grow at Brillio: Click here Together, we create the future you always aspired to. Explore your next career opportunity.
Aug 13, 2025
Full time
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. TheClient Partner position is a key role within the Brillio Customer Success team for the United Kingdom, responsible for driving sales and business development strategies, and executive relationships for Consumer Clients. In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence. The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience. With Brillio's strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field. Responsibilities Establishing and managing client relationships at all levels Establishing and building "trust" and leveraging client context by understanding the client's overall business goals and culture Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement and deliver within the account Managing the account P&L & high-level delivery responsibility Mapping Brillio' s capabilities and solutions to client's requirements Build newer relationships with multiple pre-eminent Consumer brands Qualifications Proven track record of delivering growth with Consumer services clients (5M+) and driving strategic partnerships Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights Senior executive presence and credibility - possesses an interest and passion toward engaging senior-level executives in grasping and enabling fundamentals of business change Excellent communication and facilitation skills Exceptional client management skills and business development & delivery experience Critical Leadership Qualities: Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions. Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm. Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth. Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations. Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons. Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula. Know what it's like to work and grow at Brillio: Click here Together, we create the future you always aspired to. Explore your next career opportunity.
Responsibilities (Text Only) Business Leadership - Partners with EMEA Solution Plays GTMs to identify growth opportunities for end-to-end Cloud & AI solution plays, with an intentional focus on MACC accounts, high-propensity non-MACC accounts, and priority ISVs, specifically for Application modernization and Digital Sovereignty. Builds clear execution plans and maintains deep partnership with CSU for scale activation. - Aligns, influences, and coaches sales teams, sales operations, and marketing teams on the nuances of the SDP, driving business rhythms and change management to convert strategic priorities into execution. - Partners across Microsoft core teams to bring the voice of the field and co-design strategies and programs for SDP as needed. - Identifies strategic positioning for Microsoft Cloud & AI platforms solutions versus competitors through thought leadership, product representation at key moments, events, and customer engagements. - Develops a connected narrative integrating Cloud & AI solution plays, including Secure Migrate and Modernize, AI Apps and Agents, and Data Estate unification, to create an understandable customer journey. - Maps market opportunities to white space, drives net new pipeline, accelerates pipeline, and ensures NNR sufficiency. Monitors pipeline to identify blockers and offers solutions for top opportunities. - Understands regulatory contexts, legislative impacts, and EMEA-specific regulations. Sales Enablement and Activation - Champions Cloud & AI Platform Solution Plays, activating sales and marketing execution to maximize performance and share. - Collaborates with GPS on local partner-led marketing strategies and demand generation, identifying growth-driving partners. - Articulates and delivers a connected strategy for Microsoft Cloud & AI platforms and solutions. - Educates and inspires sellers on programs, resources, and strategic support for acceleration. - Shapes and influences strategic ECIF investments, utilizing Azure Accelerate and prioritizing CAF, with accountability for progress. Product Advocacy - Acts as the voice of the customer, partners, and field, providing thought leadership on competitive landscape, solution gaps, and sales trends. - Builds organizational capability to gather insights, learnings, and blockers for leadership and sellers. - Implements rhythms and tools to increase customer and partner-facing time for sellers. - Contributes to broader GTM programs, ensuring they are effective for leadership. - Activates leaders and managers on investments and resource optimization using data and analysis. - Provides insights into EMEA rhythms such as VSU & RPR, identifying success factors and opportunities to scale. Values and Culture - Clarifies Cloud & AI Solutions priorities, contributing to team success. - Demonstrates boundary-less leadership, pursuing right outcomes and inspiring others across Microsoft. - Embodies Microsoft culture through contributions to the EMEA SE&O culture and supports team evolution to reach regional goals. Qualifications (Text Only) Minimum Qualifications: 8+ years in marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related fields. Good understanding of Azure, Cloud platforms, Gen AI marketplace, competition, solutions, partner ecosystem, market opportunities, and product experience relevant to Cloud & AI Platforms. OR equivalent experience. Proven senior-exec stakeholder management. Previous management experience. Preferred Qualifications: 10+ years in marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related fields, with a bachelor's degree in Business, Marketing, Computer Science, or related field, OR equivalent experience. 8+ years managing and expanding a product/solution portfolio, driving demand and pipeline within complex organizations. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. If you need assistance or a reasonable accommodation during the application process, please send a request via the Accommodation request form.
Aug 13, 2025
Full time
Responsibilities (Text Only) Business Leadership - Partners with EMEA Solution Plays GTMs to identify growth opportunities for end-to-end Cloud & AI solution plays, with an intentional focus on MACC accounts, high-propensity non-MACC accounts, and priority ISVs, specifically for Application modernization and Digital Sovereignty. Builds clear execution plans and maintains deep partnership with CSU for scale activation. - Aligns, influences, and coaches sales teams, sales operations, and marketing teams on the nuances of the SDP, driving business rhythms and change management to convert strategic priorities into execution. - Partners across Microsoft core teams to bring the voice of the field and co-design strategies and programs for SDP as needed. - Identifies strategic positioning for Microsoft Cloud & AI platforms solutions versus competitors through thought leadership, product representation at key moments, events, and customer engagements. - Develops a connected narrative integrating Cloud & AI solution plays, including Secure Migrate and Modernize, AI Apps and Agents, and Data Estate unification, to create an understandable customer journey. - Maps market opportunities to white space, drives net new pipeline, accelerates pipeline, and ensures NNR sufficiency. Monitors pipeline to identify blockers and offers solutions for top opportunities. - Understands regulatory contexts, legislative impacts, and EMEA-specific regulations. Sales Enablement and Activation - Champions Cloud & AI Platform Solution Plays, activating sales and marketing execution to maximize performance and share. - Collaborates with GPS on local partner-led marketing strategies and demand generation, identifying growth-driving partners. - Articulates and delivers a connected strategy for Microsoft Cloud & AI platforms and solutions. - Educates and inspires sellers on programs, resources, and strategic support for acceleration. - Shapes and influences strategic ECIF investments, utilizing Azure Accelerate and prioritizing CAF, with accountability for progress. Product Advocacy - Acts as the voice of the customer, partners, and field, providing thought leadership on competitive landscape, solution gaps, and sales trends. - Builds organizational capability to gather insights, learnings, and blockers for leadership and sellers. - Implements rhythms and tools to increase customer and partner-facing time for sellers. - Contributes to broader GTM programs, ensuring they are effective for leadership. - Activates leaders and managers on investments and resource optimization using data and analysis. - Provides insights into EMEA rhythms such as VSU & RPR, identifying success factors and opportunities to scale. Values and Culture - Clarifies Cloud & AI Solutions priorities, contributing to team success. - Demonstrates boundary-less leadership, pursuing right outcomes and inspiring others across Microsoft. - Embodies Microsoft culture through contributions to the EMEA SE&O culture and supports team evolution to reach regional goals. Qualifications (Text Only) Minimum Qualifications: 8+ years in marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related fields. Good understanding of Azure, Cloud platforms, Gen AI marketplace, competition, solutions, partner ecosystem, market opportunities, and product experience relevant to Cloud & AI Platforms. OR equivalent experience. Proven senior-exec stakeholder management. Previous management experience. Preferred Qualifications: 10+ years in marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related fields, with a bachelor's degree in Business, Marketing, Computer Science, or related field, OR equivalent experience. 8+ years managing and expanding a product/solution portfolio, driving demand and pipeline within complex organizations. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. If you need assistance or a reasonable accommodation during the application process, please send a request via the Accommodation request form.
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we're a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a high-energy, intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team. This role requires a strategic and results-oriented individual with exceptional leadership and communication skills.An ability to develop and lead high value and consultative conversations with CMO's is critical to the success in the role. In parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. Key responsibilities Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans. Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded. Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, and Product, to ensure alignment and support for account management initiatives. Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness. Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance. Implement Sandler Sales Methodology: Focuses on building relationships and using Sandler's specific tools and techniques for communication and account expansion. Qualifications Bachelor's Degree in Business or related field; MBA preferred. 10+ years of experience in account management or sales (4-5 years minimum in account management), with at least 5 years in a leadership role. Proven track record of success in driving revenue growth from existing book of business and client retention. Strong leadership and team management skills.Excellent communication and interpersonal skills. Strategic thinker with strong analytical and problem-solving skills. Proficient in CRM and other account management tools. An understanding of EOS would be beneficial.An understanding of the Sandler methodology would also be beneficial. Leadership Communication Strategic Thinking Relationship Building Results Orientation Problem Solving Compensation and benefits Competitive salary and bonus structure Comprehensive benefits package, including health, dental, and vision insurance Can't find the position you're looking for? We're always on the lookout for talented people to join Oktopost, feel free to send your resume to or drop us a line.
Aug 13, 2025
Full time
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we're a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a high-energy, intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team. This role requires a strategic and results-oriented individual with exceptional leadership and communication skills.An ability to develop and lead high value and consultative conversations with CMO's is critical to the success in the role. In parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. Key responsibilities Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans. Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded. Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, and Product, to ensure alignment and support for account management initiatives. Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness. Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance. Implement Sandler Sales Methodology: Focuses on building relationships and using Sandler's specific tools and techniques for communication and account expansion. Qualifications Bachelor's Degree in Business or related field; MBA preferred. 10+ years of experience in account management or sales (4-5 years minimum in account management), with at least 5 years in a leadership role. Proven track record of success in driving revenue growth from existing book of business and client retention. Strong leadership and team management skills.Excellent communication and interpersonal skills. Strategic thinker with strong analytical and problem-solving skills. Proficient in CRM and other account management tools. An understanding of EOS would be beneficial.An understanding of the Sandler methodology would also be beneficial. Leadership Communication Strategic Thinking Relationship Building Results Orientation Problem Solving Compensation and benefits Competitive salary and bonus structure Comprehensive benefits package, including health, dental, and vision insurance Can't find the position you're looking for? We're always on the lookout for talented people to join Oktopost, feel free to send your resume to or drop us a line.
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we're a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a high-energy, intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team. This role requires a strategic and results-oriented individual with exceptional leadership and communication skills.An ability to develop and lead high value and consultative conversations with CMO's is critical to the success in the role. In parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. Key responsibilities Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans. Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded. Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, and Product, to ensure alignment and support for account management initiatives. Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness. Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance. Implement Sandler Sales Methodology: Focuses on building relationships and using Sandler's specific tools and techniques for communication and account expansion. Qualifications Bachelor's Degree in Business or related field; MBA preferred. 10+ years of experience in account management or sales (4-5 years minimum in account management), with at least 5 years in a leadership role. Proven track record of success in driving revenue growth from existing book of business and client retention. Strong leadership and team management skills.Excellent communication and interpersonal skills. Strategic thinker with strong analytical and problem-solving skills. Proficient in CRM and other account management tools. An understanding of EOS would be beneficial.An understanding of the Sandler methodology would also be beneficial. Key competencies Leadership Communication Strategic Thinking Relationship Building Results Orientation Problem Solving Compensation and benefits Competitive salary and bonus structure Comprehensive benefits package, including health, dental, and vision insurance UK Pension with company match Paid time off and holidays Professional development opportunities Life as an Oktoposter At Oktopost, we're a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we're at it. We value ambition, creativity, and a healthy dose of team spirit, all wrapped up in a culture that encourages growth, innovation, and delivering real impact. No matter what department or region you join us from, you'll be part of a team that supports, celebrates, and challenges one another. From day one, we want every Oktoposter to feel empowered, inspired, and truly at home. We're a team that's genuinely passionate about B2B social. We believe social media can shape brands, spark meaningful conversations, and drive real business results, and we'd love for you to be part of our journey.
Aug 13, 2025
Full time
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we're a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a high-energy, intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team. This role requires a strategic and results-oriented individual with exceptional leadership and communication skills.An ability to develop and lead high value and consultative conversations with CMO's is critical to the success in the role. In parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. Key responsibilities Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback. Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts. Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention. Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans. Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded. Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, and Product, to ensure alignment and support for account management initiatives. Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness. Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance. Implement Sandler Sales Methodology: Focuses on building relationships and using Sandler's specific tools and techniques for communication and account expansion. Qualifications Bachelor's Degree in Business or related field; MBA preferred. 10+ years of experience in account management or sales (4-5 years minimum in account management), with at least 5 years in a leadership role. Proven track record of success in driving revenue growth from existing book of business and client retention. Strong leadership and team management skills.Excellent communication and interpersonal skills. Strategic thinker with strong analytical and problem-solving skills. Proficient in CRM and other account management tools. An understanding of EOS would be beneficial.An understanding of the Sandler methodology would also be beneficial. Key competencies Leadership Communication Strategic Thinking Relationship Building Results Orientation Problem Solving Compensation and benefits Competitive salary and bonus structure Comprehensive benefits package, including health, dental, and vision insurance UK Pension with company match Paid time off and holidays Professional development opportunities Life as an Oktoposter At Oktopost, we're a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we're at it. We value ambition, creativity, and a healthy dose of team spirit, all wrapped up in a culture that encourages growth, innovation, and delivering real impact. No matter what department or region you join us from, you'll be part of a team that supports, celebrates, and challenges one another. From day one, we want every Oktoposter to feel empowered, inspired, and truly at home. We're a team that's genuinely passionate about B2B social. We believe social media can shape brands, spark meaningful conversations, and drive real business results, and we'd love for you to be part of our journey.
Asset & Wealth Management - Fixed Income, Money Market Trader - Analyst - London Job Description A career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $3 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions and building meaningful relationships with your clients. Fixed Income & Liquidity Solutions Overview Fixed Income and Liquidity Solutions, within Public Investing, manages more than $1.7 trillion in assets for a variety of clients, including private wealth mandates and institutional clients such as insurance companies, pension funds, and endowments. The team has a long history of investing across public fixed income strategies including rates, currency and credit on behalf of our clients. Investment ideas are created through collaboration between portfolio managers, research analysts, and traders. Role Overview Goldman Sachs Asset Management's Liquidity Solutions team is seeking a trader at the Analyst level to be based in London. Responsibilities: Support senior traders and portfolio managers in sizing, allocating, and executing trades in money market securities. This includes preparing trade orders, monitoring market conditions, and ensuring accurate trade execution. Collaborate with portfolio managers and senior traders to identify potential investment opportunities within money markets. Assist in analyzing market data, evaluating credit risk, and assessing relative value. Assist in the identification and implementation of security selection and relative value strategies under the guidance of senior team members. This includes conducting research, analyzing market trends, and developing trade recommendations. Work closely with portfolio managers to monitor and manage credit, duration, and currency risk within portfolios. Assist in analyzing portfolio exposures and identifying potential risks. Monitor portfolio rebalancing needs arising from cash flows, client guidelines, and market movements. Contribute to the ongoing development of our trading tools and analytics by providing feedback, testing new functionalities, and identifying areas for improvement. Qualifications: Demonstrated ability to thrive in a collaborative global team and a dynamic, fast-paced environment. A minimum of 1 year of experience in a fixed income-related role. Possess strong quantitative and analytical skills, with a keen attention to detail and accuracy. Excellent communication skills, both written and verbal. A strong work ethic, a proactive approach to learning, and a commitment to professional development. Job Info Job Identification 149525 Job Category Analyst Posting Date 08/01/2025, 02:02 PM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
Aug 13, 2025
Full time
Asset & Wealth Management - Fixed Income, Money Market Trader - Analyst - London Job Description A career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $3 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions and building meaningful relationships with your clients. Fixed Income & Liquidity Solutions Overview Fixed Income and Liquidity Solutions, within Public Investing, manages more than $1.7 trillion in assets for a variety of clients, including private wealth mandates and institutional clients such as insurance companies, pension funds, and endowments. The team has a long history of investing across public fixed income strategies including rates, currency and credit on behalf of our clients. Investment ideas are created through collaboration between portfolio managers, research analysts, and traders. Role Overview Goldman Sachs Asset Management's Liquidity Solutions team is seeking a trader at the Analyst level to be based in London. Responsibilities: Support senior traders and portfolio managers in sizing, allocating, and executing trades in money market securities. This includes preparing trade orders, monitoring market conditions, and ensuring accurate trade execution. Collaborate with portfolio managers and senior traders to identify potential investment opportunities within money markets. Assist in analyzing market data, evaluating credit risk, and assessing relative value. Assist in the identification and implementation of security selection and relative value strategies under the guidance of senior team members. This includes conducting research, analyzing market trends, and developing trade recommendations. Work closely with portfolio managers to monitor and manage credit, duration, and currency risk within portfolios. Assist in analyzing portfolio exposures and identifying potential risks. Monitor portfolio rebalancing needs arising from cash flows, client guidelines, and market movements. Contribute to the ongoing development of our trading tools and analytics by providing feedback, testing new functionalities, and identifying areas for improvement. Qualifications: Demonstrated ability to thrive in a collaborative global team and a dynamic, fast-paced environment. A minimum of 1 year of experience in a fixed income-related role. Possess strong quantitative and analytical skills, with a keen attention to detail and accuracy. Excellent communication skills, both written and verbal. A strong work ethic, a proactive approach to learning, and a commitment to professional development. Job Info Job Identification 149525 Job Category Analyst Posting Date 08/01/2025, 02:02 PM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer Learn More
We are looking for a dynamic Senior Product Marketing Manager to drive the Lancôme skincare strategy, a priority category for Lancôme UK & Ireland. The ideal candidate is someone who has proven expertise in marketing and a deep understanding of the UK & Ireland landscape. They are confident building, developing and leading product and brand marketing strategies. They are an expansive thinker and are comfortable analysing performance data or trends and translating them into concrete, meaningful actions and opportunities. They are able to proactively lead through inspiring storytelling and can collaborate with multiple teams to drive brand growth and a seamless delivery of marketing plans. A DAY IN THE LIFE Strategic Planning: Develop and define a Skincare product portfolio strategy that is informed by data and is aligned to UK & Ireland customer needs, including pricing position, targeting and investment choices (in partnership with Finance) with the objective of driving brand growth Build and lead 360 Go-To-Market strategic plans for existing and potential product franchises with customer-focused marketing initiatives Establish clear roadmaps with prioritization to drive the most meaningful impact for the Lancome Skincare category and mobilise teams to achieve that vision Support the Marketing Director in building a best-in-class vision for Skincare and create relevant presentations for senior stakeholders. Communicate the strategic vision through storytelling and presentations to internal and external stakeholders Balance multiple priorities in a fast-paced environment and be confident making informed and strategic choices a Translate the strategy into clear briefs for internal stakeholders and agencies (e.g. Media Managers, VMs, A&I, activation) Be a champion of Diversity, equity and inclusion across all Communication touchpoints. Analytics & Performance Management Deep dive into business performance of Lancôme Skincare and the category, working closely with experts across the company (e.g. Category, RGM, Business Growth Partner, Retail & Education, Activation Team, CRM, CMI, Community Manager) to drive customer-led and market-led insights Present performance insights and opportunities for the brand to seize at weekly and quarterly business reviews Have a finger on the pulse of competitor activities to identify best practices and share with the brand to drive your category Identify new market opportunities to test to drive continuous improvement Be the champion Lancôme skincare building and sharing best practices within the Group and Division Accurate forecasting of launches to maximise the opportunity and minimise the creation of obsolete product lines, in partnership with Demand Planning Provide guiding principles to activation teams for forecasting of GWP, Samples and Sets Own legal and scientific sign-off of images and copy, and keep a close relationship with the Sustainability Team Work in partnership with DMI and Zone, communicate the local needs, and co-create future campaign and launches. Work closely with all teams such as Commercial, Advocacy, Community, Activation, Media, to create customer-led go to market strategies with a strong business mindset. Build Retail Pack with monthly launch and phasing for your products / categories, working closely with your direct team and NAMs. WHO YOU ARE Strategic storyteller with excellent communication and presentation skills Entrepreneurial spirit with the ability to strategically lead and influence Creative thinking and problem-solving mindset Strong analytical and data-first approach to understand performance including product/launch campaign excellence, forecasting and more Strong understanding of consumer trends, shopper psychology & retail journey Passion for skincare, marketing trends and innovation Ability to proactively lead and work in a fast-paced environment Great relationship building skills and the ability to network at all levels Highly organized with strong prioritsation skills Be a senior manager that proactively drives the wider brand community and be a positive change maker for the brand WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Aug 13, 2025
Full time
We are looking for a dynamic Senior Product Marketing Manager to drive the Lancôme skincare strategy, a priority category for Lancôme UK & Ireland. The ideal candidate is someone who has proven expertise in marketing and a deep understanding of the UK & Ireland landscape. They are confident building, developing and leading product and brand marketing strategies. They are an expansive thinker and are comfortable analysing performance data or trends and translating them into concrete, meaningful actions and opportunities. They are able to proactively lead through inspiring storytelling and can collaborate with multiple teams to drive brand growth and a seamless delivery of marketing plans. A DAY IN THE LIFE Strategic Planning: Develop and define a Skincare product portfolio strategy that is informed by data and is aligned to UK & Ireland customer needs, including pricing position, targeting and investment choices (in partnership with Finance) with the objective of driving brand growth Build and lead 360 Go-To-Market strategic plans for existing and potential product franchises with customer-focused marketing initiatives Establish clear roadmaps with prioritization to drive the most meaningful impact for the Lancome Skincare category and mobilise teams to achieve that vision Support the Marketing Director in building a best-in-class vision for Skincare and create relevant presentations for senior stakeholders. Communicate the strategic vision through storytelling and presentations to internal and external stakeholders Balance multiple priorities in a fast-paced environment and be confident making informed and strategic choices a Translate the strategy into clear briefs for internal stakeholders and agencies (e.g. Media Managers, VMs, A&I, activation) Be a champion of Diversity, equity and inclusion across all Communication touchpoints. Analytics & Performance Management Deep dive into business performance of Lancôme Skincare and the category, working closely with experts across the company (e.g. Category, RGM, Business Growth Partner, Retail & Education, Activation Team, CRM, CMI, Community Manager) to drive customer-led and market-led insights Present performance insights and opportunities for the brand to seize at weekly and quarterly business reviews Have a finger on the pulse of competitor activities to identify best practices and share with the brand to drive your category Identify new market opportunities to test to drive continuous improvement Be the champion Lancôme skincare building and sharing best practices within the Group and Division Accurate forecasting of launches to maximise the opportunity and minimise the creation of obsolete product lines, in partnership with Demand Planning Provide guiding principles to activation teams for forecasting of GWP, Samples and Sets Own legal and scientific sign-off of images and copy, and keep a close relationship with the Sustainability Team Work in partnership with DMI and Zone, communicate the local needs, and co-create future campaign and launches. Work closely with all teams such as Commercial, Advocacy, Community, Activation, Media, to create customer-led go to market strategies with a strong business mindset. Build Retail Pack with monthly launch and phasing for your products / categories, working closely with your direct team and NAMs. WHO YOU ARE Strategic storyteller with excellent communication and presentation skills Entrepreneurial spirit with the ability to strategically lead and influence Creative thinking and problem-solving mindset Strong analytical and data-first approach to understand performance including product/launch campaign excellence, forecasting and more Strong understanding of consumer trends, shopper psychology & retail journey Passion for skincare, marketing trends and innovation Ability to proactively lead and work in a fast-paced environment Great relationship building skills and the ability to network at all levels Highly organized with strong prioritsation skills Be a senior manager that proactively drives the wider brand community and be a positive change maker for the brand WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Sr Manager, RAQA (Hybrid) Position Summary Applies expert knowledge and understanding of the RA / QA / PMS frameworks, legislative requirements, processes and procedures in the EMEA distribution organisation. Direct and contribute to initiatives within the organization with groups engaged in the development of good regulatory practice and policy. Key Activities & Accountabilities • Customised according to RA / QA / PMS pillars and country specific responsibilities. • Collects, organises and maintains files on local, regional, and global RAQA intelligence. • Identifies the need for new regulatory procedures, SOPs, and participates in development and implementation • Identifies opportunities for continuous improvement and supports those activities across RAQA. • Performs based on established targets, KPIs and objectives for RAQA. • Leads EMEA / Country RAQA teams as appropriate. • Monitors team performance and takes action to keep the team on track by providing appropriate coaching and feedback to others • Team management and encouragement to ensure high performance in accordance with our values • Collaboratively works to set meaningful performance obectives and identify milestones for goal achievement • Act as RAQA Leader, reporting performance, risks and issues to local leadership teams and other Stryker leadership teams where applicable. • Acts as a subject matter expert to the local business • Lead teams to support regulatory processes for market access of products • Lead the development and deployment of new systems and procedures locally • Leads Third Party, Competent Authority or Notified Body audits within the local organization • Supports continuous improvement activities across RA, QA and PMS activities within the local office • Defines targets, KPIs, performance objectives for RAQA within the local office • Leads recruiting, selection, on-boarding and development of talent within the local office to increase performance • Maintains a high level of team engagement and collaboration across the RAQA team in the local office • Leads integration of new acquisitions, ensuring RAQA systems integration within the local office and across EMEA dependent on integration strategy. • Represents Stryker in local industry association as RAQA subject matter expert in advocacy activities of a more advanced technical and / or tactical or strategic nature • Liaison with the local business in manufacturing and Design Divisions to ensure adequate support for the local RAQA and commercial organizations Education BSc degree in relevant field. Advanced Degree preferred. Master's Degree or equivalent desired. RAC preferred. Experience 10 years' experience. 5+ years supervisory experience Knowledge/Competencies Demonstrated project management and time management skills, writing, coordination, and execution of more complex RA / QA / PMS items. Demonstrated knowledge and application of regulatory requirements, including Medical Device Directive, EU Medical Device Regulations, Quality System and Post Market Surveillance requirements, as well as other international requirements pertaining to the medical device industry Demonstrated technical knowledge of medical device regulatory and quality requirements Demonstrated ability to effectively prioritize and manage multiple project workloads Demonstrated ability to lead and develop employees and building effective teams Demonstrated leadership skills Experience with recruiting, hiring and developing talent Demonstrated process improvement skills Demonstrated ability to manage complex and multi-region projects within a matrix environment Demonstrated ability to collaborate effectively with and lead cross-functional teams Influence across the organization Coordinate, support, and lead technical and scientific RA / QA / PMS activities. Undertaking assignments that are broad in nature, requiring originality and ingenuity Ability to take unreviewed action or decisions on business critical matters Clearly conveys information to peers, supervisors, and other stakeholders across the EMEA organisation, Design Divisions and third-party distributors. Leads meetings with regulatory agencies, internal and external audits and other stakeholders. Prepares briefings and other information documents. Communicates information and advises on RA / QA / PMS requirements to other departments and business units. Engages in communication with regulators and other key stakeholders on both routine and business critical matters. Creates clarity and direction amid complexity and develops solutions for self, colleagues, and the organisation. Seeks out diverse ideas, opinions, and insights, and applies them in the workplace. Connects and relates well with people who think and act differently than oneself. Embraces scrutiny and accepts feedback as opportunity to learn and improve. Preparation of RA / QA / PMS metrics for reporting purposes. High attention to detail and process consciousness. Strong IT skills, including Microsoft Office. Fluent in English
Aug 13, 2025
Full time
Sr Manager, RAQA (Hybrid) Position Summary Applies expert knowledge and understanding of the RA / QA / PMS frameworks, legislative requirements, processes and procedures in the EMEA distribution organisation. Direct and contribute to initiatives within the organization with groups engaged in the development of good regulatory practice and policy. Key Activities & Accountabilities • Customised according to RA / QA / PMS pillars and country specific responsibilities. • Collects, organises and maintains files on local, regional, and global RAQA intelligence. • Identifies the need for new regulatory procedures, SOPs, and participates in development and implementation • Identifies opportunities for continuous improvement and supports those activities across RAQA. • Performs based on established targets, KPIs and objectives for RAQA. • Leads EMEA / Country RAQA teams as appropriate. • Monitors team performance and takes action to keep the team on track by providing appropriate coaching and feedback to others • Team management and encouragement to ensure high performance in accordance with our values • Collaboratively works to set meaningful performance obectives and identify milestones for goal achievement • Act as RAQA Leader, reporting performance, risks and issues to local leadership teams and other Stryker leadership teams where applicable. • Acts as a subject matter expert to the local business • Lead teams to support regulatory processes for market access of products • Lead the development and deployment of new systems and procedures locally • Leads Third Party, Competent Authority or Notified Body audits within the local organization • Supports continuous improvement activities across RA, QA and PMS activities within the local office • Defines targets, KPIs, performance objectives for RAQA within the local office • Leads recruiting, selection, on-boarding and development of talent within the local office to increase performance • Maintains a high level of team engagement and collaboration across the RAQA team in the local office • Leads integration of new acquisitions, ensuring RAQA systems integration within the local office and across EMEA dependent on integration strategy. • Represents Stryker in local industry association as RAQA subject matter expert in advocacy activities of a more advanced technical and / or tactical or strategic nature • Liaison with the local business in manufacturing and Design Divisions to ensure adequate support for the local RAQA and commercial organizations Education BSc degree in relevant field. Advanced Degree preferred. Master's Degree or equivalent desired. RAC preferred. Experience 10 years' experience. 5+ years supervisory experience Knowledge/Competencies Demonstrated project management and time management skills, writing, coordination, and execution of more complex RA / QA / PMS items. Demonstrated knowledge and application of regulatory requirements, including Medical Device Directive, EU Medical Device Regulations, Quality System and Post Market Surveillance requirements, as well as other international requirements pertaining to the medical device industry Demonstrated technical knowledge of medical device regulatory and quality requirements Demonstrated ability to effectively prioritize and manage multiple project workloads Demonstrated ability to lead and develop employees and building effective teams Demonstrated leadership skills Experience with recruiting, hiring and developing talent Demonstrated process improvement skills Demonstrated ability to manage complex and multi-region projects within a matrix environment Demonstrated ability to collaborate effectively with and lead cross-functional teams Influence across the organization Coordinate, support, and lead technical and scientific RA / QA / PMS activities. Undertaking assignments that are broad in nature, requiring originality and ingenuity Ability to take unreviewed action or decisions on business critical matters Clearly conveys information to peers, supervisors, and other stakeholders across the EMEA organisation, Design Divisions and third-party distributors. Leads meetings with regulatory agencies, internal and external audits and other stakeholders. Prepares briefings and other information documents. Communicates information and advises on RA / QA / PMS requirements to other departments and business units. Engages in communication with regulators and other key stakeholders on both routine and business critical matters. Creates clarity and direction amid complexity and develops solutions for self, colleagues, and the organisation. Seeks out diverse ideas, opinions, and insights, and applies them in the workplace. Connects and relates well with people who think and act differently than oneself. Embraces scrutiny and accepts feedback as opportunity to learn and improve. Preparation of RA / QA / PMS metrics for reporting purposes. High attention to detail and process consciousness. Strong IT skills, including Microsoft Office. Fluent in English
Senior Cloud Operations Architect (Norwegian speaking) Job ID: AWS EMEA Sarl (Norway Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector. The Role As a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The COA is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud A day in the life See what the team say about similar roles; About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment External customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc. Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. - Norwegian speaker / citizenship preferred Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Criminal certificate is required. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 13, 2025
Full time
Senior Cloud Operations Architect (Norwegian speaking) Job ID: AWS EMEA Sarl (Norway Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector. The Role As a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The COA is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud A day in the life See what the team say about similar roles; About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment External customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc. Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. - Norwegian speaker / citizenship preferred Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Criminal certificate is required. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Company Description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Job Description In March 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full-funnel strategies to maximise Adobe's digital engagement. This is an opportunity to work with one of the world's finest global technology firms in a team dedicated to delivering the greatest digital marketing in the world. It is an interesting, dynamic, and diverse workplace in which to manage significant budgets and learn from the top practitioners. We are looking for someone who can come in and immediately make an impact. This person should exude confidence and be able to motivate, educate and aid the development of other members of the team. The role reports to the Planning Lead. Responsibilities Develop effective, efficient and exciting cross channel media strategies, rooted in unquestionable rationale, for Adobe Acrobat. Manage campaigns from Brief to PCA, with the support of the Planning lead and Planning Exec. Work collaboratively with the marketing team at Adobe to take them on a journey through plan creation, digital implementation and post campaign analysis. Ensure high quality data delivery for Adobe, together with the relevant digital specialists. Effectively analyse historical campaigns to integrate learnings into future campaigns, together with the analytics teams within Adobe.pub and Adobe. Move Adobe towards a "full-funnel" approach combing lower and upper funnel media to maximize efficiency and effectiveness. Qualifications Naturally interested in people, what makes them tick and how to influence their behaviours. An assured presenter, confident and collected. Excellent communication skills are critical. Strong account management skills to ensure seamless delivery, build trust and develop an effective working relationship with Adobe and internal stakeholders. Knowledgeable in media channels, particularly digital channels, though "hands-on-keyboard" experience of the digital activation platforms is not required. Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Aug 13, 2025
Full time
Company Description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Job Description In March 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full-funnel strategies to maximise Adobe's digital engagement. This is an opportunity to work with one of the world's finest global technology firms in a team dedicated to delivering the greatest digital marketing in the world. It is an interesting, dynamic, and diverse workplace in which to manage significant budgets and learn from the top practitioners. We are looking for someone who can come in and immediately make an impact. This person should exude confidence and be able to motivate, educate and aid the development of other members of the team. The role reports to the Planning Lead. Responsibilities Develop effective, efficient and exciting cross channel media strategies, rooted in unquestionable rationale, for Adobe Acrobat. Manage campaigns from Brief to PCA, with the support of the Planning lead and Planning Exec. Work collaboratively with the marketing team at Adobe to take them on a journey through plan creation, digital implementation and post campaign analysis. Ensure high quality data delivery for Adobe, together with the relevant digital specialists. Effectively analyse historical campaigns to integrate learnings into future campaigns, together with the analytics teams within Adobe.pub and Adobe. Move Adobe towards a "full-funnel" approach combing lower and upper funnel media to maximize efficiency and effectiveness. Qualifications Naturally interested in people, what makes them tick and how to influence their behaviours. An assured presenter, confident and collected. Excellent communication skills are critical. Strong account management skills to ensure seamless delivery, build trust and develop an effective working relationship with Adobe and internal stakeholders. Knowledgeable in media channels, particularly digital channels, though "hands-on-keyboard" experience of the digital activation platforms is not required. Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Lead Content Designer & Strategist Product - Design Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week We are looking for a highly experienced Principal Content Designer to establish exceptional content foundations for the company, defining tone of voice, personality and values. With your expertise, you will drive innovation and collaboration to bring ideas from inception to execution. You will push the boundaries of our verbal identity, exploring new possibilities for what we can achieve. As an individual contributor, you will take ownership and lead with autonomy. You will champion the user's voice and contribute to a team that ships remarkable experiences. In this role, you will have the opportunity to shape the future of our product suite, help grow the team and directly influence the experience for our customers. This role is based in London, UK, in a hybrid work environment requiring being in-office 4 days per week. What you'll do as a Principal Content Designer Establish the tone of voice and messaging across the product suite, creating guidelines to ensure consistency and empower teams across the company. Use systems thinking to connect the dots across the customer journey, ensuring seamless and engaging communication at every touchpoint. Concept, design, and write content to test messaging and voice while evolving the product's verbal identity. Partner with design, marketing and product teams to align messaging with platform-specific nuances and evolve the end-to-end design process to deliver exceptional customer experiences. Audit existing experiences, applying insights and metrics to identify opportunities to inform the product roadmap. Build empathy for customers by deeply understanding their needs and elevating content quality across the company. What you'll need 10+ years of relevant professional experience in content strategy, UX writing, or content design, with a strong track record of shipping world-class products. A portfolio showcasing writing craft with case studies and examples of work for global or multilingual audiences. Expertise in UX disciplines like information architecture, systems design and content research. An interest in leveraging AI tools to enhance content development and iteration process. A collaborative mindset and proven ability to build trusted relationships with cross-functional teams like product, marketing, legal and compliance. Ability to balance and prioritise multiple projects in a fast-paced environment Why Ebury? Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury! You can also connect with me on LinkedIn - Gabriella Cheston GC2 About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network , LGBTQIA+ Network , and Veterans Network . These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Create a Job Alert Interested in building your career at Ebury? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf We're committed to ensuring an inclusive and accessible recruitment process. Do you require any adjustments or accommodations to support you during the interview? LinkedIn Profile: We'd appreciate it if you could share a link to your portfolio for the hiring manager to review Accepted file types: pdf, doc, docx, txt, rtf We'd appreciate it if you could share a link to your portfolio for the hiring manager to review Do you currently have the right to work in the country of this position without restriction? Select Will you now or in the future require visa sponsorship to work in the country of this position? By checking this box, I agree to allow Ebury to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
Aug 13, 2025
Full time
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Lead Content Designer & Strategist Product - Design Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week We are looking for a highly experienced Principal Content Designer to establish exceptional content foundations for the company, defining tone of voice, personality and values. With your expertise, you will drive innovation and collaboration to bring ideas from inception to execution. You will push the boundaries of our verbal identity, exploring new possibilities for what we can achieve. As an individual contributor, you will take ownership and lead with autonomy. You will champion the user's voice and contribute to a team that ships remarkable experiences. In this role, you will have the opportunity to shape the future of our product suite, help grow the team and directly influence the experience for our customers. This role is based in London, UK, in a hybrid work environment requiring being in-office 4 days per week. What you'll do as a Principal Content Designer Establish the tone of voice and messaging across the product suite, creating guidelines to ensure consistency and empower teams across the company. Use systems thinking to connect the dots across the customer journey, ensuring seamless and engaging communication at every touchpoint. Concept, design, and write content to test messaging and voice while evolving the product's verbal identity. Partner with design, marketing and product teams to align messaging with platform-specific nuances and evolve the end-to-end design process to deliver exceptional customer experiences. Audit existing experiences, applying insights and metrics to identify opportunities to inform the product roadmap. Build empathy for customers by deeply understanding their needs and elevating content quality across the company. What you'll need 10+ years of relevant professional experience in content strategy, UX writing, or content design, with a strong track record of shipping world-class products. A portfolio showcasing writing craft with case studies and examples of work for global or multilingual audiences. Expertise in UX disciplines like information architecture, systems design and content research. An interest in leveraging AI tools to enhance content development and iteration process. A collaborative mindset and proven ability to build trusted relationships with cross-functional teams like product, marketing, legal and compliance. Ability to balance and prioritise multiple projects in a fast-paced environment Why Ebury? Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central London Office: A fantastic location with excellent transport links. Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury! You can also connect with me on LinkedIn - Gabriella Cheston GC2 About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network , LGBTQIA+ Network , and Veterans Network . These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Create a Job Alert Interested in building your career at Ebury? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf We're committed to ensuring an inclusive and accessible recruitment process. Do you require any adjustments or accommodations to support you during the interview? LinkedIn Profile: We'd appreciate it if you could share a link to your portfolio for the hiring manager to review Accepted file types: pdf, doc, docx, txt, rtf We'd appreciate it if you could share a link to your portfolio for the hiring manager to review Do you currently have the right to work in the country of this position without restriction? Select Will you now or in the future require visa sponsorship to work in the country of this position? By checking this box, I agree to allow Ebury to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
Location Benefits What We Offer Competitive salary and benefits package, tailored to recognize and reward your contributions 28 vacation days, ensuring you have ample time to recharge and enjoy life outside of work Comprehensive health and dental care coverage, taking care of you and your well-being Central office locations with a fully stocked kitchen, offering healthy snacks and fresh fruit to keep you energized throughout the day Freedom to create your own entrepreneurial experience by being part of a proactive team in constant pursuit of excellence Professional Development programs designed to expand your skills and maximize your potential at the forefront of financial innovation A collaborative culture that encourages new ideas and perspectives Next Gate Tech is an equal opportunity employer. We believe our team's unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. About Next Gate Tech At Next Gate Tech, we create technologies that reshape the landscape of the fund industry operations. We empower our clients by capturing the full potential of harmonised data to drive intelligent and fully automated operations. Our transformative solutions optimise processes, enhance efficiency, reduce risks, and drive cost savings for our clients. Driven by our commitment to innovation, our intelligence layer extracts invaluable insights, employs advanced pattern analysis spotting anomalies, and uncovers hidden links within the data. Our modular, one-stop-shop, SaaS platform seamlessly ingests diverse datasets, creating a harmonised and enriched source of portfolios, transactions, and accounting data. This robust foundation fuels the platform to generate powerful signals through intelligent analytics, empowering a multitude of use cases. Next Gate Tech is not just a part of the industry's evolution - it is a driving force behind it. Learn more about us: Our story, values, mission and team: Our unified platform and technology: Our solutions and use cases: About You We're looking for a strategic, solutions-oriented professional who thrives at the intersection of technology, business, and client engagement. Excited to help shape the future of our client success function, the ideal candidate will embody: An entrepreneurial mindset , with a passion for solving complex problems in innovative and scalable ways Is a t rusted partner who builds credibility with executive stakeholders, clients, and cross-functional teams through strong communication and accountability Demonstrated success in high-growth environments , motivated by the opportunity to build processes, teams, and operational capabilities from the ground up Is c omfortable with ambiguity , with a proven ability to adapt quickly, remain focused in changing conditions, and bring clarity to complex challenges About The Role As a Client Solutions Manager with Next Gate Tech, you will play an instrumental role in understanding our clients needs, translating them into actionable solutions, and ensuring alignment with our product offering. Acting as the key interface between the Client Pole and the Product team, you will ensure that our solutions not only drive product adoption, but meet and exceed client expectations. Key Responsibilities Client Discovery & Engagement - Build strong relationships with clients to deeply understand their operational pain points and strategic objectives. Align these needs with Next Gate Tech's product capabilities, identifying gaps and opportunities for innovation Solution Mapping - Collaborate cross-functionally to translate insights into actionable, well defined requirements and solution designs. Inform product strategy with real world use cases and market trends Deployment Strategy - Lead the planning and execution of solution deployments, ensuring seamless integration for client satisfaction, capturing feedback and driving continuous improvement loops Product Advocacy - Serve as an internal advocate for our clients, ensuring it shapes product direction and strategic impact with technical feasibility Qualifications A strong dual background in finance and technology is essential 5+ years in roles such as Solutions Consulting, Deployment Strategy, Product Specialist, or equivalent, ideally within SaaS, fintech, or other tech-forward industries Experience with data management platforms, workflow solutions, or AI-enabled tools, is highly valued Proven track record of working at the intersection of client needs and product development Exceptional communication and interpersonal skills; able to translate complex needs into actionable insights
Aug 13, 2025
Full time
Location Benefits What We Offer Competitive salary and benefits package, tailored to recognize and reward your contributions 28 vacation days, ensuring you have ample time to recharge and enjoy life outside of work Comprehensive health and dental care coverage, taking care of you and your well-being Central office locations with a fully stocked kitchen, offering healthy snacks and fresh fruit to keep you energized throughout the day Freedom to create your own entrepreneurial experience by being part of a proactive team in constant pursuit of excellence Professional Development programs designed to expand your skills and maximize your potential at the forefront of financial innovation A collaborative culture that encourages new ideas and perspectives Next Gate Tech is an equal opportunity employer. We believe our team's unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. About Next Gate Tech At Next Gate Tech, we create technologies that reshape the landscape of the fund industry operations. We empower our clients by capturing the full potential of harmonised data to drive intelligent and fully automated operations. Our transformative solutions optimise processes, enhance efficiency, reduce risks, and drive cost savings for our clients. Driven by our commitment to innovation, our intelligence layer extracts invaluable insights, employs advanced pattern analysis spotting anomalies, and uncovers hidden links within the data. Our modular, one-stop-shop, SaaS platform seamlessly ingests diverse datasets, creating a harmonised and enriched source of portfolios, transactions, and accounting data. This robust foundation fuels the platform to generate powerful signals through intelligent analytics, empowering a multitude of use cases. Next Gate Tech is not just a part of the industry's evolution - it is a driving force behind it. Learn more about us: Our story, values, mission and team: Our unified platform and technology: Our solutions and use cases: About You We're looking for a strategic, solutions-oriented professional who thrives at the intersection of technology, business, and client engagement. Excited to help shape the future of our client success function, the ideal candidate will embody: An entrepreneurial mindset , with a passion for solving complex problems in innovative and scalable ways Is a t rusted partner who builds credibility with executive stakeholders, clients, and cross-functional teams through strong communication and accountability Demonstrated success in high-growth environments , motivated by the opportunity to build processes, teams, and operational capabilities from the ground up Is c omfortable with ambiguity , with a proven ability to adapt quickly, remain focused in changing conditions, and bring clarity to complex challenges About The Role As a Client Solutions Manager with Next Gate Tech, you will play an instrumental role in understanding our clients needs, translating them into actionable solutions, and ensuring alignment with our product offering. Acting as the key interface between the Client Pole and the Product team, you will ensure that our solutions not only drive product adoption, but meet and exceed client expectations. Key Responsibilities Client Discovery & Engagement - Build strong relationships with clients to deeply understand their operational pain points and strategic objectives. Align these needs with Next Gate Tech's product capabilities, identifying gaps and opportunities for innovation Solution Mapping - Collaborate cross-functionally to translate insights into actionable, well defined requirements and solution designs. Inform product strategy with real world use cases and market trends Deployment Strategy - Lead the planning and execution of solution deployments, ensuring seamless integration for client satisfaction, capturing feedback and driving continuous improvement loops Product Advocacy - Serve as an internal advocate for our clients, ensuring it shapes product direction and strategic impact with technical feasibility Qualifications A strong dual background in finance and technology is essential 5+ years in roles such as Solutions Consulting, Deployment Strategy, Product Specialist, or equivalent, ideally within SaaS, fintech, or other tech-forward industries Experience with data management platforms, workflow solutions, or AI-enabled tools, is highly valued Proven track record of working at the intersection of client needs and product development Exceptional communication and interpersonal skills; able to translate complex needs into actionable insights
Become Part of the AI Revolution in the Industrial World Are you ready to become part of a team that is transforming the industrial sector using the latest AI technologies? At remberg, we are revolutionizing how machines, equipment, energy systems, vehicles, buildings and much more are managed with our intelligent asset platform. As part of our team, you will help industrial companies unleash the power of AI to tackle their key challenges: Labor shortages, increasing asset complexity and global competitive pressures. Supported by the visionary founders of category-defining businesses such as Celonis, UiPath, Personio and Forto, as well as leading investors like Earlybird, Speedinvest, Oxx, Acton, and Fly Ventures, remberg is positioned to be a category leader in Industrial AI. WHAT THIS ROLE OFFERS As a (Senior) Customer Success Manager, you will help our customers make the most of the remberg Asset Platform. You will be responsible for the holistic support and consulting of our customers, focusing on service quality, product experience, and customer growth while continuously improving these areas through targeted project management. This position is office-based (hybrid) in Munich. THE IMPACT YOU'LL HAVE Customer lifecycle management: Manage up to 40 customers throughout the entire lifecycle and build long-term relationships based on trust and value. Onboarding & enablement: Help new customers get started quickly and support them in fully leveraging the platform's potential in the long term. Growth & upselling: Identify growth opportunities with existing customers and actively contribute to realizing upselling opportunities. Customer advocacy: Act as the voice of your customers by bringing their needs into the product development process and collaborating closely with internal teams. Process improvement: Challenge the status quo and continually seek opportunities to enhance Customer Success processes and beyond. HOW YOU'LL GROW WITH US Proven experience: 2+ years in (strategy/process) consulting, Customer Success, Account Management, or similar roles - ideally in a B2B software or manufacturing environment. Business acumen & customer focus: Strong understanding of customer motivations and business drivers to promote product adoption, identify upselling opportunities, and prevent churn. Customer engagement & communication: Passion for customer interaction, a goal-oriented mindset, and excellent communication and assertiveness skills. Workshops & facilitation: Experience in designing and delivering impactful workshops and training sessions. Analytical & problem-solving skills: Technical affinity, structured thinking, and the ability to stay calm under pressure while solving problems creatively. Language skills: Fluency in German (C2) and English (C1), both written and spoken. EVERYTHING YOU NEED TO THRIVE Competitive compensation package : Enjoy a salary, benefits, and equity, with annual reviews. State-of-the-art tools and equipment for a modern and efficient setup. Health and wellness benefits : Access to Nilo Health, JobRad (bike leasing), and your choice between a GUUD card or Wellpass for sports and fitness. Prime office location : Our office is in the heart of Munich, near the main train station, making it easily accessible for commuters and travelers. Work-from-anywhere flexibility : You can work remotely for up to 3 months per year Attractive Compensation & Benefits: In addition to a competitive salary, you'll enjoy different company benefits and 30 vacation days (based on full-time work). Continuous learning: Get a €1,500 development budget plus 1 day of educational leave per year. ABOUT US remberg is a fast-growing start-up based in Munich. Founded in 2018 as a spin-off from TU Munich & CDTM, we leverage AI to take the service, operation, and maintenance of all kinds of industrial assets - such as machinery and equipment - to an entirely new level. To date, we've raised €14 million in funding from investors like Earlybird, Speedinvest, Fly Ventures, and angel investors, including the founders of Personio and Celonis. Our 100+ customers, including Kärcher, OSRAM, Liqui Moly, Edding, and Knuspr, manage over 1 million different types of assets with our solution - making the digital transformation of the industry a reality.
Aug 13, 2025
Full time
Become Part of the AI Revolution in the Industrial World Are you ready to become part of a team that is transforming the industrial sector using the latest AI technologies? At remberg, we are revolutionizing how machines, equipment, energy systems, vehicles, buildings and much more are managed with our intelligent asset platform. As part of our team, you will help industrial companies unleash the power of AI to tackle their key challenges: Labor shortages, increasing asset complexity and global competitive pressures. Supported by the visionary founders of category-defining businesses such as Celonis, UiPath, Personio and Forto, as well as leading investors like Earlybird, Speedinvest, Oxx, Acton, and Fly Ventures, remberg is positioned to be a category leader in Industrial AI. WHAT THIS ROLE OFFERS As a (Senior) Customer Success Manager, you will help our customers make the most of the remberg Asset Platform. You will be responsible for the holistic support and consulting of our customers, focusing on service quality, product experience, and customer growth while continuously improving these areas through targeted project management. This position is office-based (hybrid) in Munich. THE IMPACT YOU'LL HAVE Customer lifecycle management: Manage up to 40 customers throughout the entire lifecycle and build long-term relationships based on trust and value. Onboarding & enablement: Help new customers get started quickly and support them in fully leveraging the platform's potential in the long term. Growth & upselling: Identify growth opportunities with existing customers and actively contribute to realizing upselling opportunities. Customer advocacy: Act as the voice of your customers by bringing their needs into the product development process and collaborating closely with internal teams. Process improvement: Challenge the status quo and continually seek opportunities to enhance Customer Success processes and beyond. HOW YOU'LL GROW WITH US Proven experience: 2+ years in (strategy/process) consulting, Customer Success, Account Management, or similar roles - ideally in a B2B software or manufacturing environment. Business acumen & customer focus: Strong understanding of customer motivations and business drivers to promote product adoption, identify upselling opportunities, and prevent churn. Customer engagement & communication: Passion for customer interaction, a goal-oriented mindset, and excellent communication and assertiveness skills. Workshops & facilitation: Experience in designing and delivering impactful workshops and training sessions. Analytical & problem-solving skills: Technical affinity, structured thinking, and the ability to stay calm under pressure while solving problems creatively. Language skills: Fluency in German (C2) and English (C1), both written and spoken. EVERYTHING YOU NEED TO THRIVE Competitive compensation package : Enjoy a salary, benefits, and equity, with annual reviews. State-of-the-art tools and equipment for a modern and efficient setup. Health and wellness benefits : Access to Nilo Health, JobRad (bike leasing), and your choice between a GUUD card or Wellpass for sports and fitness. Prime office location : Our office is in the heart of Munich, near the main train station, making it easily accessible for commuters and travelers. Work-from-anywhere flexibility : You can work remotely for up to 3 months per year Attractive Compensation & Benefits: In addition to a competitive salary, you'll enjoy different company benefits and 30 vacation days (based on full-time work). Continuous learning: Get a €1,500 development budget plus 1 day of educational leave per year. ABOUT US remberg is a fast-growing start-up based in Munich. Founded in 2018 as a spin-off from TU Munich & CDTM, we leverage AI to take the service, operation, and maintenance of all kinds of industrial assets - such as machinery and equipment - to an entirely new level. To date, we've raised €14 million in funding from investors like Earlybird, Speedinvest, Fly Ventures, and angel investors, including the founders of Personio and Celonis. Our 100+ customers, including Kärcher, OSRAM, Liqui Moly, Edding, and Knuspr, manage over 1 million different types of assets with our solution - making the digital transformation of the industry a reality.
Enterprise Account Executive, Expand page is loaded Enterprise Account Executive, Expand Apply remote type Hybrid locations London Edinburgh time type Full time posted on Posted 30+ Days Ago job requisition id R-100199 We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding-seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business-transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it's how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding. The Opportunity As our Enterprise Account Executive, Expand, you'll manage a book of strategic and enterprise customers (companies with 5000+ employees and above) with a focus on growth and expansion within the accounts. You'll be working with some of the world's greatest brands and you'll play a key role in continually demonstrating the UserTesting value to existing and new customers. You'll work closely with Solution Consultants, Renewals, Customer Success and BDRs to accelerate UserTesting's development. In this role, you will be selling to multiple departments and stakeholders within large companies who are focused on connecting to their customers and gaining real human insights across a full range of experiences. Here are some areas you'll focus on: Overachieve on your annual quota which includes a blend of retained revenue and net new revenue (Expand & Upsell) from a designated territory of existing UserTesting customers by executing a complex, solution-based sales process encompassing multiple customer groups. Articulate and demonstrate UserTesting's unique business and technical value to the existing UserTesting practitioners, Champion(s) and ultimately Economic Buyer(s). Build advocacy among existing users to drive powerful internal use cases based on clear ROI. Execute end-to-end sales activities, including pipeline generation, lead follow up, opportunity qualification, sales process, subscriber acquisition, and retention. Proactively develop unsolicited proposals that justify the expanded use of UserTesting throughout the enterprise. Effectively forecast sales opportunities, while tracking and using critical metrics that predict sales success. Track all relevant sales activity using the company's CRM platform (SFDC). Build a plan to optimise the resources and growth in the region. Direct and communicate feedback for the company and support future solution development. The Team Our global Go-to-Market function is a high-performing group of sales professionals across multiple segments. It includes solution consultants, customer success managers, renewals managers, business development, services and is led by an accomplished, global leadership team. What we're looking for Significant experience of successfully nurturing customers' success to create an environment where you can identify expansion opportunities for expanded use of the UserTesting platform across the entirety of the customer organisation. Successful track record of success in an Enterprise SaaS sales role executing on 6 and 7 figure deals and exceeding quota performance. You'll need the flexibility to travel to meet prospects at their offices as part of your sales efforts as appropriate and to local UserTesting offices in your region to collaborate with your co-workers (approx. 30% of the time). You believe sales is a process and enjoy working within a structured methodology. We use MEDDPICC as an opportunity and sales qualification/discovery framework. You relish the challenge of managing all aspects of the sales process from New Business Prospecting all the way through to close. Team players who have high levels of Intelligence (IQ and EQ); Are highly coachable - we operate a culture of continuous improvement and career long learning; Have a Character that is strong on resilience, desire to win, grit, determination, and can cope with the lows as well as the highs. You are comfortable with building meaningful relationships with customers such that you have strong Champions for the UserTesting platform and are equally adept at establishing and operating at C level to articulate the full business value of our solution. Experience winning large software and services deals within complex, multi-matrixed enterprises across a variety of industries. Excellent organizational skills and attention to detail with strong creativity, analytical and problem-solving skills. Comfort in creative leverage and compelling incentive to successfully drive opportunities to close within a fiscal period. We've invested a lot in our best of breed Sales/RevTech productivity tools. Show us you are proficient with tools such as Salesforce, Clari, Outreach, Google Suite, 6Sense, ZoomInfo/Cognism and others. UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Aug 13, 2025
Full time
Enterprise Account Executive, Expand page is loaded Enterprise Account Executive, Expand Apply remote type Hybrid locations London Edinburgh time type Full time posted on Posted 30+ Days Ago job requisition id R-100199 We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding-seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business-transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it's how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding. The Opportunity As our Enterprise Account Executive, Expand, you'll manage a book of strategic and enterprise customers (companies with 5000+ employees and above) with a focus on growth and expansion within the accounts. You'll be working with some of the world's greatest brands and you'll play a key role in continually demonstrating the UserTesting value to existing and new customers. You'll work closely with Solution Consultants, Renewals, Customer Success and BDRs to accelerate UserTesting's development. In this role, you will be selling to multiple departments and stakeholders within large companies who are focused on connecting to their customers and gaining real human insights across a full range of experiences. Here are some areas you'll focus on: Overachieve on your annual quota which includes a blend of retained revenue and net new revenue (Expand & Upsell) from a designated territory of existing UserTesting customers by executing a complex, solution-based sales process encompassing multiple customer groups. Articulate and demonstrate UserTesting's unique business and technical value to the existing UserTesting practitioners, Champion(s) and ultimately Economic Buyer(s). Build advocacy among existing users to drive powerful internal use cases based on clear ROI. Execute end-to-end sales activities, including pipeline generation, lead follow up, opportunity qualification, sales process, subscriber acquisition, and retention. Proactively develop unsolicited proposals that justify the expanded use of UserTesting throughout the enterprise. Effectively forecast sales opportunities, while tracking and using critical metrics that predict sales success. Track all relevant sales activity using the company's CRM platform (SFDC). Build a plan to optimise the resources and growth in the region. Direct and communicate feedback for the company and support future solution development. The Team Our global Go-to-Market function is a high-performing group of sales professionals across multiple segments. It includes solution consultants, customer success managers, renewals managers, business development, services and is led by an accomplished, global leadership team. What we're looking for Significant experience of successfully nurturing customers' success to create an environment where you can identify expansion opportunities for expanded use of the UserTesting platform across the entirety of the customer organisation. Successful track record of success in an Enterprise SaaS sales role executing on 6 and 7 figure deals and exceeding quota performance. You'll need the flexibility to travel to meet prospects at their offices as part of your sales efforts as appropriate and to local UserTesting offices in your region to collaborate with your co-workers (approx. 30% of the time). You believe sales is a process and enjoy working within a structured methodology. We use MEDDPICC as an opportunity and sales qualification/discovery framework. You relish the challenge of managing all aspects of the sales process from New Business Prospecting all the way through to close. Team players who have high levels of Intelligence (IQ and EQ); Are highly coachable - we operate a culture of continuous improvement and career long learning; Have a Character that is strong on resilience, desire to win, grit, determination, and can cope with the lows as well as the highs. You are comfortable with building meaningful relationships with customers such that you have strong Champions for the UserTesting platform and are equally adept at establishing and operating at C level to articulate the full business value of our solution. Experience winning large software and services deals within complex, multi-matrixed enterprises across a variety of industries. Excellent organizational skills and attention to detail with strong creativity, analytical and problem-solving skills. Comfort in creative leverage and compelling incentive to successfully drive opportunities to close within a fiscal period. We've invested a lot in our best of breed Sales/RevTech productivity tools. Show us you are proficient with tools such as Salesforce, Clari, Outreach, Google Suite, 6Sense, ZoomInfo/Cognism and others. UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Nova Scotia Barristers' Society
Bedford, Bedfordshire
Position: Support Lawyer - Litigation Location: Bedford Practice Area: Personal Injury Law Experience: 1-4 years post-call Start Date: ASAP About NOVA Injury Law NOVA Injury Law is a plaintiff-side personal injury firm built around one goal: helping injured people get fair compensation, faster. We pride ourselves on practical advocacy, deep medical integration, and delivering results without delay. We're growing fast-and looking for the right people to grow with us. The Role: Support Lawyer - Litigation We are hiring a Support Lawyer to work directly with the firm's file handling lawyers on complex litigation files. This is not a file-carrying position. Instead, you will play a key assist role-drafting pleadings, preparing and attending discoveries, researching key legal issues, quantifying claims, brief drafting, and helping build winning cases. The Support Lawyer will also help supervise the pre-litigation department. This position is ideal for a lawyer who wants meaningful litigation experience without the pressures of managing a full caseload. What You'll Do -Draft pleadings, affidavits, discovery questions, mediation briefs, and legal submissions -Conduct legal research and summarize medical and expert reports -Assist in trial prep, including evidence organization and document review -Attend discoveries, mediations, and hearings, mainly as second chair -Communicate with clients and experts to support case development -Help drive litigation strategy with a focus on results and efficiency -Help supervise Case Managers handling pre-litigation files What We're Looking For -1-4 years of post-call experience (civil litigation or personal injury preferred) -Strong legal writing and research skills -Comfortable managing shifting priorities in a fast-paced litigation environment -Detail-oriented, organized, and responsive -Licensed and in good standing with a Canadian law society (NS preferred) -No ego, no drama-just a team player who wants to build great cases and achieve great results for injury victims and disabled workers. What We Offer -Competitive salary based on experience -No billable targets-focus on quality and results for clients, not hours -Mentorship and training from a senior litigation lawyer -Growth opportunities as your skills and role evolve -Access to expert resources, litigation technology, and a modern office environment How to Apply Send your resume and a brief cover letter to Jeff Mitchell ( ). Your application will be held in strict confidence.
Aug 13, 2025
Full time
Position: Support Lawyer - Litigation Location: Bedford Practice Area: Personal Injury Law Experience: 1-4 years post-call Start Date: ASAP About NOVA Injury Law NOVA Injury Law is a plaintiff-side personal injury firm built around one goal: helping injured people get fair compensation, faster. We pride ourselves on practical advocacy, deep medical integration, and delivering results without delay. We're growing fast-and looking for the right people to grow with us. The Role: Support Lawyer - Litigation We are hiring a Support Lawyer to work directly with the firm's file handling lawyers on complex litigation files. This is not a file-carrying position. Instead, you will play a key assist role-drafting pleadings, preparing and attending discoveries, researching key legal issues, quantifying claims, brief drafting, and helping build winning cases. The Support Lawyer will also help supervise the pre-litigation department. This position is ideal for a lawyer who wants meaningful litigation experience without the pressures of managing a full caseload. What You'll Do -Draft pleadings, affidavits, discovery questions, mediation briefs, and legal submissions -Conduct legal research and summarize medical and expert reports -Assist in trial prep, including evidence organization and document review -Attend discoveries, mediations, and hearings, mainly as second chair -Communicate with clients and experts to support case development -Help drive litigation strategy with a focus on results and efficiency -Help supervise Case Managers handling pre-litigation files What We're Looking For -1-4 years of post-call experience (civil litigation or personal injury preferred) -Strong legal writing and research skills -Comfortable managing shifting priorities in a fast-paced litigation environment -Detail-oriented, organized, and responsive -Licensed and in good standing with a Canadian law society (NS preferred) -No ego, no drama-just a team player who wants to build great cases and achieve great results for injury victims and disabled workers. What We Offer -Competitive salary based on experience -No billable targets-focus on quality and results for clients, not hours -Mentorship and training from a senior litigation lawyer -Growth opportunities as your skills and role evolve -Access to expert resources, litigation technology, and a modern office environment How to Apply Send your resume and a brief cover letter to Jeff Mitchell ( ). Your application will be held in strict confidence.
Job Title: Locum Adult Social Care Solicitor Location: Hybrid - Primarily remote with occasional in-person attendance Rate: Competitive hourly rate Contract Length: 3 months initially, with potential for extension Hours: Flexible - Full-time, part time considered (no less than 3 days) Start Date: ASAP - ideally by mid-August 2025 The Opportunity We're working with a local authority in the Midlands who is seeking an experienced Locum Adult Social Care Solicitor to join their close-knit and supportive team during a busy period. This is a hybrid role, offering a mix of remote working and occasional in-person attendance for court hearings, team meetings, and mediation's. Key Responsibilities Manage a diverse caseload of Court of Protection proceedings , including health, welfare, property, and financial affairs matters Respond to judicial review pre-action letters and advise on live judicial review proceedings Provide specialist legal advice on the Care Act 2014 , safeguarding issues , deputyship applications , and financial decision-making Conduct advocacy in court hearings (remote) Attend client meetings , roundtable discussions , and mediations , some of which will require in-person attendance Qualified solicitor with demonstrable experience in adult social care law Proven track record in Court of Protection proceedings Experience responding to and advising on judicial reviews Strong working knowledge of the Care Act , safeguarding procedures , and financial deputyship matters Confident advocate Interested? If you want to discuss the role and day to day duties in more detail, please click apply and/or please contact Georgia Macmenemey on or email Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy Interim Fire Safety OfficerLocation: LondonDaily Rate: £400 (Inside IR35)Duration: 3-6 months (Extension likely)Step into a pivotal role where your expertise directly impacts thousands of Surveyor / Contracts Manager - Housing Capital WorksLocation: Gloucestershire (Hybrid) Day Rate: £40,000.00 -£43,200.00Panoramic Associates is working with a forward-thinking, socially Location: Brent Council Offices, LondonSalary: £43,299/Yr. - £46,512/Yr.Hours: 36 hours per weekBonuses: £5,000 Golden Handshake (one off after probation) + £3,000 Retention Payment Location: Brent Council Offices, LondonSalary: £43,299/Yr. - £46,512/Yr.Hours: 36 hours per weekBonuses: £5,000 Golden Handshake (one off after probation) + £3,000 Retention Payment Asset Systems and Data ManagerLocation: Hybrid working (with travel to a London-based office as required) Contract Type: Interim - 6 months initially Day Rate: £300 per day (Inside Job Opportunity: Senior Case Officer (Tribunals)Location: Greater Manchester with fully remote workingContract: 6 Months (with 3-month break clause)Rate: £370/dayStart Date: Within 2 Interim Governance Manager - Private Healthcare Location: South East Contract: 3 Months Immediate Start AvailableWe are seeking an Interim Governance Manager to join a Internal Auditor & Senior Internal Auditor Waltham Forest, London Grow Your Career in Internal Audit - Join Waltham Forest Council Location: Waltham Forest, London (Hybrid - 2 days per week onsite) Contract Type: Full-Time, Permanent Interview Date: TBC Panoramic Associates is supporting a local authority in the Midlands with their search for a SEN Tribunal Officer to provide extra capacity to their service.The postholder will be responsible for Panoramic Associates is supporting the London Borough of Brent with an exciting new full-time substantive position within their Organisational Assurance and Resilience Team - Principal Auditor Job Title: Locum Adult Social Care SolicitorLocation: Hybrid - Primarily remote with occasional in-person attendanceRate: Competitive hourly rateContract Length: 3 months initially, with
Aug 13, 2025
Full time
Job Title: Locum Adult Social Care Solicitor Location: Hybrid - Primarily remote with occasional in-person attendance Rate: Competitive hourly rate Contract Length: 3 months initially, with potential for extension Hours: Flexible - Full-time, part time considered (no less than 3 days) Start Date: ASAP - ideally by mid-August 2025 The Opportunity We're working with a local authority in the Midlands who is seeking an experienced Locum Adult Social Care Solicitor to join their close-knit and supportive team during a busy period. This is a hybrid role, offering a mix of remote working and occasional in-person attendance for court hearings, team meetings, and mediation's. Key Responsibilities Manage a diverse caseload of Court of Protection proceedings , including health, welfare, property, and financial affairs matters Respond to judicial review pre-action letters and advise on live judicial review proceedings Provide specialist legal advice on the Care Act 2014 , safeguarding issues , deputyship applications , and financial decision-making Conduct advocacy in court hearings (remote) Attend client meetings , roundtable discussions , and mediations , some of which will require in-person attendance Qualified solicitor with demonstrable experience in adult social care law Proven track record in Court of Protection proceedings Experience responding to and advising on judicial reviews Strong working knowledge of the Care Act , safeguarding procedures , and financial deputyship matters Confident advocate Interested? If you want to discuss the role and day to day duties in more detail, please click apply and/or please contact Georgia Macmenemey on or email Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy Interim Fire Safety OfficerLocation: LondonDaily Rate: £400 (Inside IR35)Duration: 3-6 months (Extension likely)Step into a pivotal role where your expertise directly impacts thousands of Surveyor / Contracts Manager - Housing Capital WorksLocation: Gloucestershire (Hybrid) Day Rate: £40,000.00 -£43,200.00Panoramic Associates is working with a forward-thinking, socially Location: Brent Council Offices, LondonSalary: £43,299/Yr. - £46,512/Yr.Hours: 36 hours per weekBonuses: £5,000 Golden Handshake (one off after probation) + £3,000 Retention Payment Location: Brent Council Offices, LondonSalary: £43,299/Yr. - £46,512/Yr.Hours: 36 hours per weekBonuses: £5,000 Golden Handshake (one off after probation) + £3,000 Retention Payment Asset Systems and Data ManagerLocation: Hybrid working (with travel to a London-based office as required) Contract Type: Interim - 6 months initially Day Rate: £300 per day (Inside Job Opportunity: Senior Case Officer (Tribunals)Location: Greater Manchester with fully remote workingContract: 6 Months (with 3-month break clause)Rate: £370/dayStart Date: Within 2 Interim Governance Manager - Private Healthcare Location: South East Contract: 3 Months Immediate Start AvailableWe are seeking an Interim Governance Manager to join a Internal Auditor & Senior Internal Auditor Waltham Forest, London Grow Your Career in Internal Audit - Join Waltham Forest Council Location: Waltham Forest, London (Hybrid - 2 days per week onsite) Contract Type: Full-Time, Permanent Interview Date: TBC Panoramic Associates is supporting a local authority in the Midlands with their search for a SEN Tribunal Officer to provide extra capacity to their service.The postholder will be responsible for Panoramic Associates is supporting the London Borough of Brent with an exciting new full-time substantive position within their Organisational Assurance and Resilience Team - Principal Auditor Job Title: Locum Adult Social Care SolicitorLocation: Hybrid - Primarily remote with occasional in-person attendanceRate: Competitive hourly rateContract Length: 3 months initially, with
Qualifications 10+ years of experience in B2B marketing technology or related fields with at least 3 years in a leadership role. Proven ability to use MarTech to enhance B2B campaign effectiveness, improve operational efficiency and support business growth. Equally fluent in business and technology - able to deliver on marketing and commercial objectives with scalable, best-in-class technology solutions Ability to lead without formal authority, influencing stakeholders in Marketing, Technology, Compliance and the business, among others. Strong knowledge of marketing automation platforms, CRM systems, CDPs and web analytics tools, such as Salesforce and Adobe Purpose of the role To lead the strategic vision and drive the execution of the MarTech ecosystem, aligning digital tools and data infrastructure to drive marketing performance, client engagement and business growth. This role, a part of the Investment Bank Marketing team, serves as a bridge between marketing needs and technology tools and data, ensuring seamless integration, compliance and innovation across platforms in a complex B2B environment. Accountabilities Lead the development and execution of the MarTech strategy, aligning marketing technology solutions with business goals across the full marketing lifecycle. Oversee MarTech platform stack selection, integration and optimization in partnership with IT teams, including platforms such as Salesforce and Adobe. Champion automation and personalization, leveraging data and AI to enhance campaign performance and customer engagement. Support campaign enablement and sales outreach through audience segmentation, journey orchestration and performance insights. Manage vendor relationships and technology procurement, including contract negotiation, performance evaluation and budget oversight. Ensure data governance and compliance, particularly with GDPR, CCPA and other relevant data privacy and consent regulations. Foster innovation and experimentation, identifying emerging technologies and trends that can enhance marketing effectiveness. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 13, 2025
Full time
Qualifications 10+ years of experience in B2B marketing technology or related fields with at least 3 years in a leadership role. Proven ability to use MarTech to enhance B2B campaign effectiveness, improve operational efficiency and support business growth. Equally fluent in business and technology - able to deliver on marketing and commercial objectives with scalable, best-in-class technology solutions Ability to lead without formal authority, influencing stakeholders in Marketing, Technology, Compliance and the business, among others. Strong knowledge of marketing automation platforms, CRM systems, CDPs and web analytics tools, such as Salesforce and Adobe Purpose of the role To lead the strategic vision and drive the execution of the MarTech ecosystem, aligning digital tools and data infrastructure to drive marketing performance, client engagement and business growth. This role, a part of the Investment Bank Marketing team, serves as a bridge between marketing needs and technology tools and data, ensuring seamless integration, compliance and innovation across platforms in a complex B2B environment. Accountabilities Lead the development and execution of the MarTech strategy, aligning marketing technology solutions with business goals across the full marketing lifecycle. Oversee MarTech platform stack selection, integration and optimization in partnership with IT teams, including platforms such as Salesforce and Adobe. Champion automation and personalization, leveraging data and AI to enhance campaign performance and customer engagement. Support campaign enablement and sales outreach through audience segmentation, journey orchestration and performance insights. Manage vendor relationships and technology procurement, including contract negotiation, performance evaluation and budget oversight. Ensure data governance and compliance, particularly with GDPR, CCPA and other relevant data privacy and consent regulations. Foster innovation and experimentation, identifying emerging technologies and trends that can enhance marketing effectiveness. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job ID: Amazon Web Services EMEA SARL Eesti filiaal Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Cloud Operations Architect drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. As a Sr.Cloud Operations Architect, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The Sr.Cloud Operations Architect is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud A day in the life AWS Marketing leads the charge in cloud innovation, inspiring and empowering customers and partners to unlock their cloud potential. We shape AWS's industry perception through compelling narratives that demonstrate our leadership in AI and transformative solutions, while driving customer growth across our vast service portfolio. Our team delivers personalized, connected experiences that foster AWS adoption across diverse industries, continuously adapting our strategy to stay ahead in our digital-first world. Join our forward-thinking team to shape the future of cloud computing, contributing to strategic initiatives that respond to evolving technology, industry, and customer requirements. You'll collaborate globally to translate complex technology into clear, valuable solutions, creating impactful programs that drive AWS's growth in an inclusive, collaborative environment where diverse perspectives and bold thinking thrive. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment External customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc. - Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 13, 2025
Full time
Job ID: Amazon Web Services EMEA SARL Eesti filiaal Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Cloud Operations Architect drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. As a Sr.Cloud Operations Architect, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The Sr.Cloud Operations Architect is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud A day in the life AWS Marketing leads the charge in cloud innovation, inspiring and empowering customers and partners to unlock their cloud potential. We shape AWS's industry perception through compelling narratives that demonstrate our leadership in AI and transformative solutions, while driving customer growth across our vast service portfolio. Our team delivers personalized, connected experiences that foster AWS adoption across diverse industries, continuously adapting our strategy to stay ahead in our digital-first world. Join our forward-thinking team to shape the future of cloud computing, contributing to strategic initiatives that respond to evolving technology, industry, and customer requirements. You'll collaborate globally to translate complex technology into clear, valuable solutions, creating impactful programs that drive AWS's growth in an inclusive, collaborative environment where diverse perspectives and bold thinking thrive. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment External customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc. - Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About IriusRisk IriusRisk is the world's leading automated threat modeling tool ( our grandma says so). Born out of a desire to advance threat modeling as an activity and ensure that software is secure from the design stage. IriusRisk helps the largest banks and technology providers build their software. Yep, that's right, the team builds the tools that build the world's software. A scale-up with large enterprise clients that retains a fast-paced, agile, get-things-done, start-up mentality. A place where everyone's ideas are welcomed, valued, and challenged, meaning the entire team has the opportunity to change how software is built securely at the very largest scale. We also love a meme. Purpose of the Role IriusRisk is a fast-growing Cybersecurity startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. As the Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our mid-tier customers. You will be responsible for leading strategic initiatives to improve customer satisfaction, drive product adoption, and ensure customer retention. As a key member of our team, you will build strong relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships and processes. The ideal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our customer base. Duties & Responsibilities Customer Relationship Management : Act as the primary point of contact for medium tier clients, building long-term relationships, understanding their goals, and ensuring their satisfaction with our products/services. Strategic Planning : Develop and execute customer success strategies, working closely with internal teams (Sales, Product, Support) to meet client needs and foster growth. Retention and Account Growth : Identify and drive opportunities for account expansion, renewals, and upselling, ensuring a high level of customer retention. Customer Advocacy :Serve as the voice of the customer within the company, influencing product roadmaps, features, and service offerings based on customer feedback and industry trends. Data-Driven Insights : Analyse customer success metrics (NPS, churn, renewal rates) and create action plans to address issues, improve overall customer health, and drive growth. Industry & Individual Growth: Stay informed about industry trends, market developments, and competitor activities to continuously improve our customer success strategies and offerings. What we offer 100% remote work! Great team collaboration between departments. An Agile development environment! We have a "Do it well" DevOps culture and we don't fear investing time to do things right the first time. Training and certifications related to your role.
Aug 13, 2025
Full time
About IriusRisk IriusRisk is the world's leading automated threat modeling tool ( our grandma says so). Born out of a desire to advance threat modeling as an activity and ensure that software is secure from the design stage. IriusRisk helps the largest banks and technology providers build their software. Yep, that's right, the team builds the tools that build the world's software. A scale-up with large enterprise clients that retains a fast-paced, agile, get-things-done, start-up mentality. A place where everyone's ideas are welcomed, valued, and challenged, meaning the entire team has the opportunity to change how software is built securely at the very largest scale. We also love a meme. Purpose of the Role IriusRisk is a fast-growing Cybersecurity startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. As the Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our mid-tier customers. You will be responsible for leading strategic initiatives to improve customer satisfaction, drive product adoption, and ensure customer retention. As a key member of our team, you will build strong relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships and processes. The ideal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our customer base. Duties & Responsibilities Customer Relationship Management : Act as the primary point of contact for medium tier clients, building long-term relationships, understanding their goals, and ensuring their satisfaction with our products/services. Strategic Planning : Develop and execute customer success strategies, working closely with internal teams (Sales, Product, Support) to meet client needs and foster growth. Retention and Account Growth : Identify and drive opportunities for account expansion, renewals, and upselling, ensuring a high level of customer retention. Customer Advocacy :Serve as the voice of the customer within the company, influencing product roadmaps, features, and service offerings based on customer feedback and industry trends. Data-Driven Insights : Analyse customer success metrics (NPS, churn, renewal rates) and create action plans to address issues, improve overall customer health, and drive growth. Industry & Individual Growth: Stay informed about industry trends, market developments, and competitor activities to continuously improve our customer success strategies and offerings. What we offer 100% remote work! Great team collaboration between departments. An Agile development environment! We have a "Do it well" DevOps culture and we don't fear investing time to do things right the first time. Training and certifications related to your role.
Chief of Staff - £110,00-£120,000 per annum The Goldsmiths' Company is seeking an experienced Chief of Staff, to be the CEO's senior operational partner, ensuring seamless delivery of the Company's mission while the CEO focuses on external leadership and strategy. This is a rare opportunity to lead operations for one of Britain's most historic and influential institutions. Place of work Goldsmiths' Hall, London, EC2V 6BN - At least 3 days a week on site with flexibility to work from home up to 2 day a week Working hours Monday to Friday, 9:30am to 5:15pm (with flexibility required for frequent evening and some weekend events) The Goldsmiths' Company A contemporary company with deep roots in the past, the Goldsmiths' Company is one of the Great Twelve City of London Livery Companies. Established in 1327 with a thriving 1,500-strong membership, the Company has contributed to national life for eight centuries. The Goldsmiths' Group comprises the Goldsmiths' Company, London Assay Office, Goldsmiths' Foundation and the Goldsmiths' Centre. The Company advances silversmithing and jewellery through training, exhibitions and fairs, and operates the London Assay Office which protects trade and consumers by hallmarking precious metals. The Goldsmiths' Foundation transforms life-chances by supporting technical and vocational education through grant-making and advocacy, including founding and funding the Goldsmiths' Centre. Role Purpose This is a rare opportunity to lead operations for one of Britain's most historic and influential institutions. As Chief of Staff, you'll be the CEO's senior operational partner, ensuring seamless delivery of the Company's mission while the CEO focuses on external leadership and strategy. You'll bridge the executive office with governing bodies, committees, and teams, driving excellence across all functions. As a Senior Executive Group member alongside the CFO, you'll lead operations, communications, membership, and collections. You'll shape annual plans, oversee performance, and manage transformational projects as the organisation approaches its 700th anniversary. This new role offers exceptional scope to influence the future direction of a prestigious institution, balancing heritage stewardship with contemporary innovation. Join a dynamic leadership team committed to excellence in craft, charity, and stewardship of a remarkable heritage. Duties& Responsibilities Strategy and Governance Shape long-term vision and strategy as a Senior Leadership Team member with the CEO and CFO Prepare board materials and briefings for the Court of Assistants (board equivalent), Court of Wardens and committees; attend Court and committee meetings as a member of Senior Executive Group Ensure effective governance across all committees through coordinated planning, clear communication, and structured decision-making Act as the CEO's deputy for internal meetings and decisions as required, as well asduring holidays and at select external functions, together with the CFO Operational Leadership Lead all operational functions as the senior executive responsible for day-to-day delivery Develop annual operating plans with clear objectives, performance indicators, and resource allocation , working closely with the CFO Produce quarterly progress reports and oversee annual report preparation Line manage the Director of Operations, overseeing buildings, facilities, IT, compliance, events, catering, risk and security Direct cross-functional teams and coordinate programmes across departments and external partners Drive excellence through process improvements and performance management Senior leadership of all security matters, including crisis management and businesscontinuity planning Membership, Stakeholder Management & External Relations Oversee the development and implementation of the membership strategy across allcategories, from recruitment through engagement to retention Line manage the Director of Membership & Communications, delivering programmes that foster an active, engaged membership Oversee external communications strategy ensuring consistent messaging, effective reputation management and effective audience growth and engagement Support the CEO in managing relationships with City of London, livery partners, and national stakeholders in craft and industry Represent the Company at external events as the CEO's delegate Ensure internal communications are coordinated for consistent messaging Collections, Heritage & Strategic Projects Line manage the Head Curator and Head of Library and Archive, stewarding historic collections, archives, and library Lead strategic planning for the Company's 700th anniversary celebrations Oversee major change initiatives with effective communication and implementation Manage special projects assigned by the CEO, including policy development and governance reviews Essential skills, knowledge and experience Experience Senior executive leadership of large or complex organisations Directing cross-functional teams and large-scale programmes Working with boards or governing bodies, in particular in charity or non-profit environments Event management and public programming Stakeholder management and communications, including partnership working Experience of working in membership bodies, heritage organisations, or complex stakeholder environments (preferred) Leading organisational transformation and change Demonstrated success in organisational transformation and change management Skills Outstanding operational leadership and programme management Excellent people leadership and team development Strategic thinking with ability to synthesise complex information and communicate at all levels Advanced stakeholder management and relationship-building Strong financial skills including budget setting and management Developing structured business plans with performance metrics Understanding of governance and policy development Exceptional written and verbal communication, including board-level presentation Problem-solving and sound judgement under pressure Personal Qualities Absolute discretion with confidential and sensitive matters High emotional intelligence and cultural sensitivity for historic traditions and contemporary needs Collaborative leadership style with influence across all levels Adaptability and resilience with competing priorities Strong integrity and professional ethics Commitment to environmental sustainability and equity, diversity and inclusion Genuine enthusiasm for craft and design, heritage, and philanthropy Heritage, cultural, or charitable sectors Membership organisations or professional bodies Knowledge of City of London institutions and livery world Understanding of craft industries, apprenticeships, or vocational education Professional qualification in management, business, or related discipline Key relationships Internal: Chief Executive & Clerk (primary reporting relationship) Chief Finance Officer (peer relationship) Court of Assistants and Court of Wardens Department heads and senior managers Goldsmiths' Centre Director and Board London Assay Office Director and Management Board Goldsmiths' Foundation Director and trustees Goldsmiths' Company members: Freemen and Liverymen External: City of London officials and Lord Mayor's office Other livery company Clerks and CEOs Key stakeholders in the jewellery, silversmithing and wider art, craft and design industries Government officials and regulatory bodies Strategic and charitable partners Media and communications partners Additional requirements Commitment to maintaining the highest standards of professional presentation and conduct Ability to work flexible hours including regular evening and weekend events Ability to travel domestically and internationally as required Respect for the Company's heritage and traditions while implementing modern organisational practices and contemporary relevance How to apply To apply, please email your CV, and a one-page motivation letter setting out why you want the role and how you meet the requirements, to The deadline for applications is 3pm on Thursday 24 July, and if you are successful in being shortlisted, we will be in touch shortly after the closing date. Interviews First round interviews, Tuesday 5 August 2025- in person at Goldsmiths' Hall Final round interviews, Thursday 7 August 2025 - in person at Goldsmiths' Hall
Aug 13, 2025
Full time
Chief of Staff - £110,00-£120,000 per annum The Goldsmiths' Company is seeking an experienced Chief of Staff, to be the CEO's senior operational partner, ensuring seamless delivery of the Company's mission while the CEO focuses on external leadership and strategy. This is a rare opportunity to lead operations for one of Britain's most historic and influential institutions. Place of work Goldsmiths' Hall, London, EC2V 6BN - At least 3 days a week on site with flexibility to work from home up to 2 day a week Working hours Monday to Friday, 9:30am to 5:15pm (with flexibility required for frequent evening and some weekend events) The Goldsmiths' Company A contemporary company with deep roots in the past, the Goldsmiths' Company is one of the Great Twelve City of London Livery Companies. Established in 1327 with a thriving 1,500-strong membership, the Company has contributed to national life for eight centuries. The Goldsmiths' Group comprises the Goldsmiths' Company, London Assay Office, Goldsmiths' Foundation and the Goldsmiths' Centre. The Company advances silversmithing and jewellery through training, exhibitions and fairs, and operates the London Assay Office which protects trade and consumers by hallmarking precious metals. The Goldsmiths' Foundation transforms life-chances by supporting technical and vocational education through grant-making and advocacy, including founding and funding the Goldsmiths' Centre. Role Purpose This is a rare opportunity to lead operations for one of Britain's most historic and influential institutions. As Chief of Staff, you'll be the CEO's senior operational partner, ensuring seamless delivery of the Company's mission while the CEO focuses on external leadership and strategy. You'll bridge the executive office with governing bodies, committees, and teams, driving excellence across all functions. As a Senior Executive Group member alongside the CFO, you'll lead operations, communications, membership, and collections. You'll shape annual plans, oversee performance, and manage transformational projects as the organisation approaches its 700th anniversary. This new role offers exceptional scope to influence the future direction of a prestigious institution, balancing heritage stewardship with contemporary innovation. Join a dynamic leadership team committed to excellence in craft, charity, and stewardship of a remarkable heritage. Duties& Responsibilities Strategy and Governance Shape long-term vision and strategy as a Senior Leadership Team member with the CEO and CFO Prepare board materials and briefings for the Court of Assistants (board equivalent), Court of Wardens and committees; attend Court and committee meetings as a member of Senior Executive Group Ensure effective governance across all committees through coordinated planning, clear communication, and structured decision-making Act as the CEO's deputy for internal meetings and decisions as required, as well asduring holidays and at select external functions, together with the CFO Operational Leadership Lead all operational functions as the senior executive responsible for day-to-day delivery Develop annual operating plans with clear objectives, performance indicators, and resource allocation , working closely with the CFO Produce quarterly progress reports and oversee annual report preparation Line manage the Director of Operations, overseeing buildings, facilities, IT, compliance, events, catering, risk and security Direct cross-functional teams and coordinate programmes across departments and external partners Drive excellence through process improvements and performance management Senior leadership of all security matters, including crisis management and businesscontinuity planning Membership, Stakeholder Management & External Relations Oversee the development and implementation of the membership strategy across allcategories, from recruitment through engagement to retention Line manage the Director of Membership & Communications, delivering programmes that foster an active, engaged membership Oversee external communications strategy ensuring consistent messaging, effective reputation management and effective audience growth and engagement Support the CEO in managing relationships with City of London, livery partners, and national stakeholders in craft and industry Represent the Company at external events as the CEO's delegate Ensure internal communications are coordinated for consistent messaging Collections, Heritage & Strategic Projects Line manage the Head Curator and Head of Library and Archive, stewarding historic collections, archives, and library Lead strategic planning for the Company's 700th anniversary celebrations Oversee major change initiatives with effective communication and implementation Manage special projects assigned by the CEO, including policy development and governance reviews Essential skills, knowledge and experience Experience Senior executive leadership of large or complex organisations Directing cross-functional teams and large-scale programmes Working with boards or governing bodies, in particular in charity or non-profit environments Event management and public programming Stakeholder management and communications, including partnership working Experience of working in membership bodies, heritage organisations, or complex stakeholder environments (preferred) Leading organisational transformation and change Demonstrated success in organisational transformation and change management Skills Outstanding operational leadership and programme management Excellent people leadership and team development Strategic thinking with ability to synthesise complex information and communicate at all levels Advanced stakeholder management and relationship-building Strong financial skills including budget setting and management Developing structured business plans with performance metrics Understanding of governance and policy development Exceptional written and verbal communication, including board-level presentation Problem-solving and sound judgement under pressure Personal Qualities Absolute discretion with confidential and sensitive matters High emotional intelligence and cultural sensitivity for historic traditions and contemporary needs Collaborative leadership style with influence across all levels Adaptability and resilience with competing priorities Strong integrity and professional ethics Commitment to environmental sustainability and equity, diversity and inclusion Genuine enthusiasm for craft and design, heritage, and philanthropy Heritage, cultural, or charitable sectors Membership organisations or professional bodies Knowledge of City of London institutions and livery world Understanding of craft industries, apprenticeships, or vocational education Professional qualification in management, business, or related discipline Key relationships Internal: Chief Executive & Clerk (primary reporting relationship) Chief Finance Officer (peer relationship) Court of Assistants and Court of Wardens Department heads and senior managers Goldsmiths' Centre Director and Board London Assay Office Director and Management Board Goldsmiths' Foundation Director and trustees Goldsmiths' Company members: Freemen and Liverymen External: City of London officials and Lord Mayor's office Other livery company Clerks and CEOs Key stakeholders in the jewellery, silversmithing and wider art, craft and design industries Government officials and regulatory bodies Strategic and charitable partners Media and communications partners Additional requirements Commitment to maintaining the highest standards of professional presentation and conduct Ability to work flexible hours including regular evening and weekend events Ability to travel domestically and internationally as required Respect for the Company's heritage and traditions while implementing modern organisational practices and contemporary relevance How to apply To apply, please email your CV, and a one-page motivation letter setting out why you want the role and how you meet the requirements, to The deadline for applications is 3pm on Thursday 24 July, and if you are successful in being shortlisted, we will be in touch shortly after the closing date. Interviews First round interviews, Tuesday 5 August 2025- in person at Goldsmiths' Hall Final round interviews, Thursday 7 August 2025 - in person at Goldsmiths' Hall
