The Talent Set is delighted to be partnering with Back Up to recruit a new Head of Partnerships. As Back Up celebrates its 40th anniversary, this is an exciting opportunity to join an ambitious and growing charity at a pivotal stage of its development. Head of Partnerships Salary: £50,000-£55,000 dependent on experience Location: Hybrid, 2dpw in Wandsworth Back Up supports people affected by spinal cord injury and their families to rebuild independence, confidence and a sense of purpose after injury. Through services delivered in spinal injury centres, hospitals, communities and through innovative digital platforms, the charity helps people to live the life they choose after spinal cord injury. As the organisation continues to deliver its ambitious strategy, Limitless Ambition, they have invested significantly in the charity's infrastructure, leadership and systems, creating the foundations for long-term growth while maintaining the strong culture, values and lived experience that underpin its work. The current strategy focuses on three key ambitions: Living confidently Everyone thriving Meaningful connections Alongside continued service development, the organisation is investing in regional expansion across the UK, digital transformation and the development of strategic partnerships that will help increase both impact and income. With organisational income currently standing at approximately £3.2m, Back Up has ambitious plans to grow income to £5m by 2030, with this role playing a key part in these plans. Reporting into the senior leadership team, the Head of Partnerships will lead a team of five colleagues across Trusts & Foundations, Corporate Partnerships and Special Events. The charity benefits from a well-established trusts programme, an engaged Development Board, strong existing relationships and a healthy fundraising pipeline. The opportunity now is to build on these solid foundations and unlock the significant growth potential that exists across the entire partnerships portfolio. The successful candidate will play a key role in shaping the next phase of fundraising growth, strengthening existing relationships, developing compelling partnership propositions and creating a more joined-up approach across trusts, corporates, special events and wider fundraising activity. This is a highly visible leadership role requiring someone who can think strategically whilst remaining actively involved in relationship management, opportunity development and fundraising delivery. The successful candidate will be comfortable moving between development board-level discussions, team leadership and hands-on fundraising activity. Key Responsibilities Lead, develop and inspire the Partnerships team across Trusts & Foundations, Corporate Partnerships and Special Events. Develop and deliver ambitious fundraising plans that contribute to Back Up's target of growing income to £5m by 2030. Build and steward high-value relationships with trusts, foundations, statutory funders, corporate partners and senior stakeholders. Develop compelling funding propositions aligned to organisational priorities, service development and strategic objectives. Drive the growth of strategic partnerships and identify new opportunities for sustainable income generation. Work closely with colleagues across fundraising, communications and service delivery to maximise opportunities and strengthen collaboration. Engage effectively with Back Up's Development Board, leveraging networks and connections to unlock new relationships and opportunities. The successful candidate will be able to demonstrate: A strong track record of delivering growth within high-value fundraising, with significant experience in either Trusts & Foundations or Corporate Partnerships fundraising. Experience of leading, developing and motivating successful teams. Exceptional relationship management and stakeholder engagement skills. The ability to identify and develop strategic fundraising opportunities. Strong proposition development skills and the ability to translate organisational priorities into compelling cases for support. Experience of working with senior stakeholders, volunteers, board members or corporate leaders. The ability to operate confidently at both strategic and operational levels. Experience of Special Events fundraising would be advantageous but is not essential. Above all, we are looking for someone who shares Back Up's values and commitment to creating opportunities for people affected by spinal cord injury to thrive. How to Apply The deadline for this role is Wednesday 9th September, with 1st stage interviews to take place on 22nd September. To express an initial interest, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set is committed to inclusive recruitment practices and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.
Aug 25, 2026
Full time
The Talent Set is delighted to be partnering with Back Up to recruit a new Head of Partnerships. As Back Up celebrates its 40th anniversary, this is an exciting opportunity to join an ambitious and growing charity at a pivotal stage of its development. Head of Partnerships Salary: £50,000-£55,000 dependent on experience Location: Hybrid, 2dpw in Wandsworth Back Up supports people affected by spinal cord injury and their families to rebuild independence, confidence and a sense of purpose after injury. Through services delivered in spinal injury centres, hospitals, communities and through innovative digital platforms, the charity helps people to live the life they choose after spinal cord injury. As the organisation continues to deliver its ambitious strategy, Limitless Ambition, they have invested significantly in the charity's infrastructure, leadership and systems, creating the foundations for long-term growth while maintaining the strong culture, values and lived experience that underpin its work. The current strategy focuses on three key ambitions: Living confidently Everyone thriving Meaningful connections Alongside continued service development, the organisation is investing in regional expansion across the UK, digital transformation and the development of strategic partnerships that will help increase both impact and income. With organisational income currently standing at approximately £3.2m, Back Up has ambitious plans to grow income to £5m by 2030, with this role playing a key part in these plans. Reporting into the senior leadership team, the Head of Partnerships will lead a team of five colleagues across Trusts & Foundations, Corporate Partnerships and Special Events. The charity benefits from a well-established trusts programme, an engaged Development Board, strong existing relationships and a healthy fundraising pipeline. The opportunity now is to build on these solid foundations and unlock the significant growth potential that exists across the entire partnerships portfolio. The successful candidate will play a key role in shaping the next phase of fundraising growth, strengthening existing relationships, developing compelling partnership propositions and creating a more joined-up approach across trusts, corporates, special events and wider fundraising activity. This is a highly visible leadership role requiring someone who can think strategically whilst remaining actively involved in relationship management, opportunity development and fundraising delivery. The successful candidate will be comfortable moving between development board-level discussions, team leadership and hands-on fundraising activity. Key Responsibilities Lead, develop and inspire the Partnerships team across Trusts & Foundations, Corporate Partnerships and Special Events. Develop and deliver ambitious fundraising plans that contribute to Back Up's target of growing income to £5m by 2030. Build and steward high-value relationships with trusts, foundations, statutory funders, corporate partners and senior stakeholders. Develop compelling funding propositions aligned to organisational priorities, service development and strategic objectives. Drive the growth of strategic partnerships and identify new opportunities for sustainable income generation. Work closely with colleagues across fundraising, communications and service delivery to maximise opportunities and strengthen collaboration. Engage effectively with Back Up's Development Board, leveraging networks and connections to unlock new relationships and opportunities. The successful candidate will be able to demonstrate: A strong track record of delivering growth within high-value fundraising, with significant experience in either Trusts & Foundations or Corporate Partnerships fundraising. Experience of leading, developing and motivating successful teams. Exceptional relationship management and stakeholder engagement skills. The ability to identify and develop strategic fundraising opportunities. Strong proposition development skills and the ability to translate organisational priorities into compelling cases for support. Experience of working with senior stakeholders, volunteers, board members or corporate leaders. The ability to operate confidently at both strategic and operational levels. Experience of Special Events fundraising would be advantageous but is not essential. Above all, we are looking for someone who shares Back Up's values and commitment to creating opportunities for people affected by spinal cord injury to thrive. How to Apply The deadline for this role is Wednesday 9th September, with 1st stage interviews to take place on 22nd September. To express an initial interest, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set is committed to inclusive recruitment practices and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.
About the Role: Grade Level (for internal use): 11 The Team: Product Platform Design (PPD) is responsible for the design, build, and evolution of SPDJI's core product platforms that support index creation, calculation, rebalance, analytics, and distribution. PPD operates using a product-led, service-based delivery model and is organised into value streams aligned to major business domains. The team works closely with Index Management, R&D, Operations, and Technology to deliver scalable, reusable platforms that support the full index lifecycle across asset classes. This role sits within the Equity value stream and will focus on the data functionality embedded within T3, SPDJI's core equity index calculation platform. T3 supports key parts of the index lifecycle, including corporate actions, data capture, validation, transformation, and rebalance implementation. The team is evolving its platforms to improve automation, simplify legacy processes, and align with the broader Data Platforms strategy where appropriate. This creates an opportunity for a Product Owner / Business Analyst who can connect business needs, data dependencies, operational workflows, and technology delivery in a practical and structured way. The Impact: We are recruiting a Technical Product Owner - Equity Calculation on a 12 month fixed term contract to help shape and deliver enhancements across equity index calculation and related data capabilities. This is a hybrid Product Owner / Business Analyst role, working closely with the Value Stream Lead and agile delivery teams to define priorities, translate requirements, and support delivery of platform improvements. The successful candidate will play a significant role in improving efficiency within the equity index calculation domain by using product ownership, business analysis, and analytical judgement to simplify complex workflows, improve data quality, and support more scalable platform delivery. This role requires someone who can work with incomplete or evolving information, identify practical options, and communicate complex topics clearly to both technical and non-technical stakeholders. The individual will also be expected to build strong relationships across PPD, Index Management, R&D, Operations, Technology, and Data Platform teams, influencing peers and immediate leadership to achieve defined goals. Responsibilities: Partner with the Value Stream Lead on roadmap input, prioritisation, and delivery planning. Gather, analyse, and translate business requirements into epics, features, user stories, and clear acceptance criteria. Own and manage the agile team backlog in Azure DevOps (ADO), ensuring work is clearly defined, prioritised, and ready for delivery. Work closely with Index Management, R&D, Operations, Technology, and Data Platform teams to understand requirements, dependencies, and delivery impacts. Act as a translator between business and technology teams, tailoring communication for different audiences and simplifying complex information. Support agile ceremonies, including refinement, planning, reviews, and retrospectives. Perform hands on user acceptance testing (UAT) to confirm delivered functionality meets business requirements. Assess embedded and legacy data processes within T3 and identify opportunities to improve automation, reduce manual effort, and simplify operational workflows. Use analytical judgement to evaluate different solution options, make recommendations, and influence stakeholder buy in based on business value, risk, and delivery impact. Identify cross platform dependencies and collaborate with other Product Owners across PPD to support alignment and avoid fragmented ownership. Support longer term platform evolution while balancing short term operational stability and business continuity. Contribute professional expertise to help improve team knowledge, support junior colleagues where appropriate, and model S&P Global's purpose and values in day to day work. All employees are required to work from the office a minimum of 2 days per week. What We're Looking For: Experience as a Product Owner, Business Analyst, or hybrid PO/BA in an agile environment. Strong understanding of index products, index calculation workflows, and operational processes. Experience working with data heavy platforms, workflows, or systems where data ingestion, validation, transformation, and quality are important to business outcomes. Comfortable engaging in technical discussions and translating complex requirements into clear, actionable delivery items. Experience managing backlogs using ADO or equivalent tools. Strong analytical skills, with the ability to assess requirements, identify dependencies, and recommend practical solutions. Strong stakeholder management skills, with the ability to build relationships across teams and influence peers and immediate leadership. Ability to work effectively with incomplete, changing, or conflicting information and identify options in non routine situations. Strong written and verbal communication skills, with the ability to integrate and communicate complex information within a specialist business or technology area. Ability to deliver high quality work, manage priorities effectively, and leverage wider team input to support successful delivery. We require all candidates who reach the final stage of our interview process to attend at least one in person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications: Experience working in financial services, indexing, market data, reference data, corporate actions, or related investment data domains. Familiarity with equity index calculation platforms, rebalance processes, or data dependencies that support index production. Experience identifying process improvements, automation opportunities, or platform simplification initiatives. Ability to connect day to day product delivery with broader platform strategy and operational efficiency goals. Comfortable collaborating across product, technology, operations, and data teams in a multi team delivery model. Curiosity and a continuous improvement mindset, with the ability to proactively seek out new information, relevant data, and opportunities for innovation. About S&P Global Dow Jones Indicator At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution . click apply for full job details
Aug 25, 2026
Full time
About the Role: Grade Level (for internal use): 11 The Team: Product Platform Design (PPD) is responsible for the design, build, and evolution of SPDJI's core product platforms that support index creation, calculation, rebalance, analytics, and distribution. PPD operates using a product-led, service-based delivery model and is organised into value streams aligned to major business domains. The team works closely with Index Management, R&D, Operations, and Technology to deliver scalable, reusable platforms that support the full index lifecycle across asset classes. This role sits within the Equity value stream and will focus on the data functionality embedded within T3, SPDJI's core equity index calculation platform. T3 supports key parts of the index lifecycle, including corporate actions, data capture, validation, transformation, and rebalance implementation. The team is evolving its platforms to improve automation, simplify legacy processes, and align with the broader Data Platforms strategy where appropriate. This creates an opportunity for a Product Owner / Business Analyst who can connect business needs, data dependencies, operational workflows, and technology delivery in a practical and structured way. The Impact: We are recruiting a Technical Product Owner - Equity Calculation on a 12 month fixed term contract to help shape and deliver enhancements across equity index calculation and related data capabilities. This is a hybrid Product Owner / Business Analyst role, working closely with the Value Stream Lead and agile delivery teams to define priorities, translate requirements, and support delivery of platform improvements. The successful candidate will play a significant role in improving efficiency within the equity index calculation domain by using product ownership, business analysis, and analytical judgement to simplify complex workflows, improve data quality, and support more scalable platform delivery. This role requires someone who can work with incomplete or evolving information, identify practical options, and communicate complex topics clearly to both technical and non-technical stakeholders. The individual will also be expected to build strong relationships across PPD, Index Management, R&D, Operations, Technology, and Data Platform teams, influencing peers and immediate leadership to achieve defined goals. Responsibilities: Partner with the Value Stream Lead on roadmap input, prioritisation, and delivery planning. Gather, analyse, and translate business requirements into epics, features, user stories, and clear acceptance criteria. Own and manage the agile team backlog in Azure DevOps (ADO), ensuring work is clearly defined, prioritised, and ready for delivery. Work closely with Index Management, R&D, Operations, Technology, and Data Platform teams to understand requirements, dependencies, and delivery impacts. Act as a translator between business and technology teams, tailoring communication for different audiences and simplifying complex information. Support agile ceremonies, including refinement, planning, reviews, and retrospectives. Perform hands on user acceptance testing (UAT) to confirm delivered functionality meets business requirements. Assess embedded and legacy data processes within T3 and identify opportunities to improve automation, reduce manual effort, and simplify operational workflows. Use analytical judgement to evaluate different solution options, make recommendations, and influence stakeholder buy in based on business value, risk, and delivery impact. Identify cross platform dependencies and collaborate with other Product Owners across PPD to support alignment and avoid fragmented ownership. Support longer term platform evolution while balancing short term operational stability and business continuity. Contribute professional expertise to help improve team knowledge, support junior colleagues where appropriate, and model S&P Global's purpose and values in day to day work. All employees are required to work from the office a minimum of 2 days per week. What We're Looking For: Experience as a Product Owner, Business Analyst, or hybrid PO/BA in an agile environment. Strong understanding of index products, index calculation workflows, and operational processes. Experience working with data heavy platforms, workflows, or systems where data ingestion, validation, transformation, and quality are important to business outcomes. Comfortable engaging in technical discussions and translating complex requirements into clear, actionable delivery items. Experience managing backlogs using ADO or equivalent tools. Strong analytical skills, with the ability to assess requirements, identify dependencies, and recommend practical solutions. Strong stakeholder management skills, with the ability to build relationships across teams and influence peers and immediate leadership. Ability to work effectively with incomplete, changing, or conflicting information and identify options in non routine situations. Strong written and verbal communication skills, with the ability to integrate and communicate complex information within a specialist business or technology area. Ability to deliver high quality work, manage priorities effectively, and leverage wider team input to support successful delivery. We require all candidates who reach the final stage of our interview process to attend at least one in person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications: Experience working in financial services, indexing, market data, reference data, corporate actions, or related investment data domains. Familiarity with equity index calculation platforms, rebalance processes, or data dependencies that support index production. Experience identifying process improvements, automation opportunities, or platform simplification initiatives. Ability to connect day to day product delivery with broader platform strategy and operational efficiency goals. Comfortable collaborating across product, technology, operations, and data teams in a multi team delivery model. Curiosity and a continuous improvement mindset, with the ability to proactively seek out new information, relevant data, and opportunities for innovation. About S&P Global Dow Jones Indicator At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution . click apply for full job details
Strategic Partners Account Manager About AccruentAt Accruent, our mission is to transform the way organizations manage their built environment. Through data led intelligence, we help people and systems work together more effectively, driving business forward. With over 4,000 customers across 149 countries, our cloud based solutions enable organizations to optimize real estate, facilities, and asset management-delivering real value through efficiency, compliance, and performance. The Role As a Strategic Partners Account Manager, you will own and grow a portfolio of Accruent's most important partner led accounts. This is a revenue owning role focused on driving pipeline, executing deals, and scaling the performance of Accruent's partner ecosystem. You are not a supporting resource to a sales team-you are the primary owner of the partner led sales motion. You will lead everything from pipeline creation and deal strategy through closing opportunities and managing renewals, while enabling partners to sell and scale Accruent solutions. Success in this role requires the ability to build partner capability, drive partner accountability, and continuously improve how partners operate with Accruent, resulting in faster deal cycles, stronger pipeline, and increased partner led revenue. What You'll Do Own and expand a portfolio of strategic partner led accounts, driving revenue growth and expansion through joint account planning and execution Drive structured pipeline creation with partners through target account mapping, new logos, and cross sell/upsell identification Influence deal strategy and pricing for partner led opportunities Conduct Quarterly Business Reviews (QBRs) with partners to assess performance, align on growth priorities, and drive accountability to targets Drive forecast accuracy and revenue predictability with partners, with a strong focus on bookings and ARR growth, retention, and pipeline conversion Build and continuously improve partner selling capability, ensuring partners can independently position, scope, and progress Accruent deals efficiently Develop and manage a partner recruitment pipeline, aligned to Accruent's growth priorities and target profiles Recruit new, strategic partners to expand our partner ecosystem with a focus on partners with SaaS capabilities Scale partner motions regionally, adapting GTM approaches, messaging, and enablement to local market conditions Own partner onboarding and enablement outcomes, ensuring partners are successfully activated, certified, and able to sell Accruent solutions Drive accountability for partner enablement through onboarding, including training completion and certifications post onboarding Track and manage partner performance through daily visual management, ensuring clear visibility into pipeline, progress against targets, and risks Apply the Fortive Business System (FBS) to identify inefficiencies and proactively improve the partner experience and internal processes Accountable for partner deal execution, including quoting and order processes Spend time "at gemba" (where the work is done) by meeting in person with partners and customers to understand their challenges, and uncover new opportunities Drive cross functional action across Sales, Product, Enablement, Services, Marketing, Deal Desk and other cross functional teams to improve our partner channel What We're Looking For Must have: 10+ years of experience in sales, partner, or account management roles with clear revenue ownership or influence Fluent in English plus at least one additional EMEA language (e.g., French, German, Spanish, Italian, Dutch, or Nordic languages) to effectively engage regional partners and customers and build stronger in market relationships Track record of exceeding quota targets (directly or through partners) Strong understanding of SaaS business models and metrics (ARR, ACV, renewals, multi year agreements, pricing/packaging) Proven ability to own or drive the full sales cycle: pipeline creation, deal strategy, pricing, quoting, and close Strong commercial and deal acumen, including pricing strategy, negotiation, and balancing partner incentives with company growth Executive presence and influencing skills, with the ability to engage partner executives to align on strategy, address performance gaps, and drive accountability Experience in Salesforce owning opportunities, accounts, activities, and reporting Data driven mindset with experience using pipeline metrics, forecasting, and visual management to drive accountability and performance Self starter who thrives in a fast paced SaaS environment that involves complexity, rapid transformation, and extreme ownership Ability to travel up to 20% for QBRs, customer visits, kaizens Nice to have: Prior experience managing partners in at least 2+ EMEA countries or regions, with demonstrated success adapting strategy across markets Knowledge of Accruent's solutions Industry experience from enterprise SaaS companies (e.g., Adobe, SAP, HubSpot, AWS) Experience working with resellers, facilities/asset management providers, or industrial solution companies Familiarity with continuous improvement methodologies (FBS, Lean, or similar) and applying them to partner or sales performance What We Offer A dynamic, international team environment with colleagues across the globe. Opportunities to develop, grow, and build your success in a fast moving SaaS company. Competitive remuneration and benefits package. An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Accruent Personal development and becoming the best you is all about growth and exploring new skills and opportunities - both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. Accruent is a leading provider of solutions for unifying the built environment -spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus or Equity This position is also eligible for bonus as part of the total compensation package.
Aug 25, 2026
Full time
Strategic Partners Account Manager About AccruentAt Accruent, our mission is to transform the way organizations manage their built environment. Through data led intelligence, we help people and systems work together more effectively, driving business forward. With over 4,000 customers across 149 countries, our cloud based solutions enable organizations to optimize real estate, facilities, and asset management-delivering real value through efficiency, compliance, and performance. The Role As a Strategic Partners Account Manager, you will own and grow a portfolio of Accruent's most important partner led accounts. This is a revenue owning role focused on driving pipeline, executing deals, and scaling the performance of Accruent's partner ecosystem. You are not a supporting resource to a sales team-you are the primary owner of the partner led sales motion. You will lead everything from pipeline creation and deal strategy through closing opportunities and managing renewals, while enabling partners to sell and scale Accruent solutions. Success in this role requires the ability to build partner capability, drive partner accountability, and continuously improve how partners operate with Accruent, resulting in faster deal cycles, stronger pipeline, and increased partner led revenue. What You'll Do Own and expand a portfolio of strategic partner led accounts, driving revenue growth and expansion through joint account planning and execution Drive structured pipeline creation with partners through target account mapping, new logos, and cross sell/upsell identification Influence deal strategy and pricing for partner led opportunities Conduct Quarterly Business Reviews (QBRs) with partners to assess performance, align on growth priorities, and drive accountability to targets Drive forecast accuracy and revenue predictability with partners, with a strong focus on bookings and ARR growth, retention, and pipeline conversion Build and continuously improve partner selling capability, ensuring partners can independently position, scope, and progress Accruent deals efficiently Develop and manage a partner recruitment pipeline, aligned to Accruent's growth priorities and target profiles Recruit new, strategic partners to expand our partner ecosystem with a focus on partners with SaaS capabilities Scale partner motions regionally, adapting GTM approaches, messaging, and enablement to local market conditions Own partner onboarding and enablement outcomes, ensuring partners are successfully activated, certified, and able to sell Accruent solutions Drive accountability for partner enablement through onboarding, including training completion and certifications post onboarding Track and manage partner performance through daily visual management, ensuring clear visibility into pipeline, progress against targets, and risks Apply the Fortive Business System (FBS) to identify inefficiencies and proactively improve the partner experience and internal processes Accountable for partner deal execution, including quoting and order processes Spend time "at gemba" (where the work is done) by meeting in person with partners and customers to understand their challenges, and uncover new opportunities Drive cross functional action across Sales, Product, Enablement, Services, Marketing, Deal Desk and other cross functional teams to improve our partner channel What We're Looking For Must have: 10+ years of experience in sales, partner, or account management roles with clear revenue ownership or influence Fluent in English plus at least one additional EMEA language (e.g., French, German, Spanish, Italian, Dutch, or Nordic languages) to effectively engage regional partners and customers and build stronger in market relationships Track record of exceeding quota targets (directly or through partners) Strong understanding of SaaS business models and metrics (ARR, ACV, renewals, multi year agreements, pricing/packaging) Proven ability to own or drive the full sales cycle: pipeline creation, deal strategy, pricing, quoting, and close Strong commercial and deal acumen, including pricing strategy, negotiation, and balancing partner incentives with company growth Executive presence and influencing skills, with the ability to engage partner executives to align on strategy, address performance gaps, and drive accountability Experience in Salesforce owning opportunities, accounts, activities, and reporting Data driven mindset with experience using pipeline metrics, forecasting, and visual management to drive accountability and performance Self starter who thrives in a fast paced SaaS environment that involves complexity, rapid transformation, and extreme ownership Ability to travel up to 20% for QBRs, customer visits, kaizens Nice to have: Prior experience managing partners in at least 2+ EMEA countries or regions, with demonstrated success adapting strategy across markets Knowledge of Accruent's solutions Industry experience from enterprise SaaS companies (e.g., Adobe, SAP, HubSpot, AWS) Experience working with resellers, facilities/asset management providers, or industrial solution companies Familiarity with continuous improvement methodologies (FBS, Lean, or similar) and applying them to partner or sales performance What We Offer A dynamic, international team environment with colleagues across the globe. Opportunities to develop, grow, and build your success in a fast moving SaaS company. Competitive remuneration and benefits package. An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Accruent Personal development and becoming the best you is all about growth and exploring new skills and opportunities - both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. Accruent is a leading provider of solutions for unifying the built environment -spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus or Equity This position is also eligible for bonus as part of the total compensation package.
Resource and Capacity Manager - within Group Technology Based in Birmingham or Stevenage - Min. two days per week in the office 65000 up to 75000 plus bonus and car allowance Your role as an IT Resourcing & Capacity Manager The part you'll play in transforming infrastructure services. The Resourcing & Capacity Manager is responsible for coordinating and managing resource planning, allocation, utilisation and forecasting activities across the SPMO portfolio - Group IT/Technology. Reporting to the Head of Portfolio & PMO , the role ensures appropriate resources are identified, allocated and tracked across programmes, projects and change initiatives. The Resource Manager maintains visibility of resource demand, capacity, utilisation and constraints, supporting informed decision-making and delivery planning across the portfolio. The role also provides line management and development support to Resourcing & Capacity Analysts , ensuring high-quality resource data, reporting, forecasting and stakeholder engagement. What we'll need you to deliver The tasks and responsibilities you'll take on. Resource Capacity Plan. Resource Allocation Register. Resource Utilisation Reports. Resource Forecasts. Resource Risk and Constraint Logs. Skills and Capability Gap Assessments. Portfolio Resource Dashboards. Resource Governance Reporting Packs. Workforce Planning Inputs. Resource Analyst Development Plans. Your responsibilities as a people management level : Lead, mentor and develop Resource Analysts. Set objectives and manage performance against agreed targets. Conduct regular one-to-one meetings, coaching sessions and development reviews. Allocate workload and ensure priorities are effectively managed. Review the quality and accuracy of resource reporting, analysis and forecasts. Support capability development and succession planning. Foster a collaborative, customer-focused and high-performing team culture. Ensure consistent application of resource management processes and standards. Support recruitment and onboarding activities where required. From time to time, we may ask you to take on other duties appropriate to the role and level. We expect all work to follow policies, procedures and relevant standards. How you'll support your division Resource Planning & Allocation Manage resource allocation activities across programmes, projects and portfolio initiatives. Coordinate resource requests and match available capacity against delivery demand. Maintain an accurate view of resource availability, utilisation and allocation. Support Programme Managers and Project Managers in securing appropriate resources for delivery activities. Identify and escalate resource conflicts, overallocations and capacity constraints. Ensure resource assignments are documented, approved and tracked appropriately. Resource Demand & Capacity Management Support the assessment of resource demand associated with incoming and approved initiatives. Maintain resource demand and capacity plans across the change portfolio. Monitor future demand requirements and identify emerging resource risks. Support capacity planning activities and highlight potential delivery impacts. Work closely with Demand Management and Portfolio teams to understand future resource needs. Assist with scenario planning and prioritisation discussions where resources are constrained. Resource Forecasting & Reporting Produce regular resource reports, dashboards and management information. Maintain accurate forecasting information covering utilisation, availability and future requirements. Monitor resource trends and provide insight into capacity pressures and skills shortages. Provide reporting to governance forums and leadership teams. Ensure resource data quality and consistency across portfolio tools and systems. Support portfolio planning cycles with resource insight and analysis. Workforce & Capability Support Support identification of capability gaps across programmes and projects. Work with delivery managers to understand future skills requirements. Provide information to support recruitment, onboarding and workforce planning activities. Maintain visibility of specialist skills, critical resources and succession risks. Support transition planning where resources move between initiatives. Governance & Process Compliance Ensure resource management processes are followed consistently across the SPMO. Maintain resource registers, allocation records and planning documentation. Support governance reviews and assurance activities through accurate resource information. Ensure auditability and traceability of resource decisions and allocations. Contribute to the continuous improvement of resource management standards and controls. Stakeholder Engagement Build effective relationships with Programme Managers, Project Managers, Portfolio Managers and business stakeholders. Provide guidance on resource planning processes and governance requirements. Support discussions regarding resource utilisation, priorities and constraints. Act as a trusted point of contact for resource-related information and queries. Facilitate collaboration across teams to optimise resource utilisation What it'll take to succeed Experience in resource management, PMO, portfolio support, workforce planning or project delivery environments. Strong understanding of resource planning, allocation and utilisation processes. Experience producing resource reports, forecasts and management information. Ability to analyse resource demand and capacity requirements. Strong stakeholder management and communication skills. Experience supervising or mentoring analysts or coordinators. Good understanding of project, programme and portfolio delivery environments. Strong organisational and planning skills. Proficiency in resource planning and reporting tools. Desirable: Other skills, experience, qualifications and professional memberships that will help you grow with us: Experience within an SPMO, EPMO or Portfolio Management environment. Knowledge of portfolio management, demand management and capacity planning practices. Experience using PPM, resource planning or workforce management tools. Familiarity with SFIA, MoP, MSP, PRINCE2 or Agile delivery frameworks. Understanding of financial planning and budget forecasting. Experience supporting large-scale transformation portfolios. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 25, 2026
Full time
Resource and Capacity Manager - within Group Technology Based in Birmingham or Stevenage - Min. two days per week in the office 65000 up to 75000 plus bonus and car allowance Your role as an IT Resourcing & Capacity Manager The part you'll play in transforming infrastructure services. The Resourcing & Capacity Manager is responsible for coordinating and managing resource planning, allocation, utilisation and forecasting activities across the SPMO portfolio - Group IT/Technology. Reporting to the Head of Portfolio & PMO , the role ensures appropriate resources are identified, allocated and tracked across programmes, projects and change initiatives. The Resource Manager maintains visibility of resource demand, capacity, utilisation and constraints, supporting informed decision-making and delivery planning across the portfolio. The role also provides line management and development support to Resourcing & Capacity Analysts , ensuring high-quality resource data, reporting, forecasting and stakeholder engagement. What we'll need you to deliver The tasks and responsibilities you'll take on. Resource Capacity Plan. Resource Allocation Register. Resource Utilisation Reports. Resource Forecasts. Resource Risk and Constraint Logs. Skills and Capability Gap Assessments. Portfolio Resource Dashboards. Resource Governance Reporting Packs. Workforce Planning Inputs. Resource Analyst Development Plans. Your responsibilities as a people management level : Lead, mentor and develop Resource Analysts. Set objectives and manage performance against agreed targets. Conduct regular one-to-one meetings, coaching sessions and development reviews. Allocate workload and ensure priorities are effectively managed. Review the quality and accuracy of resource reporting, analysis and forecasts. Support capability development and succession planning. Foster a collaborative, customer-focused and high-performing team culture. Ensure consistent application of resource management processes and standards. Support recruitment and onboarding activities where required. From time to time, we may ask you to take on other duties appropriate to the role and level. We expect all work to follow policies, procedures and relevant standards. How you'll support your division Resource Planning & Allocation Manage resource allocation activities across programmes, projects and portfolio initiatives. Coordinate resource requests and match available capacity against delivery demand. Maintain an accurate view of resource availability, utilisation and allocation. Support Programme Managers and Project Managers in securing appropriate resources for delivery activities. Identify and escalate resource conflicts, overallocations and capacity constraints. Ensure resource assignments are documented, approved and tracked appropriately. Resource Demand & Capacity Management Support the assessment of resource demand associated with incoming and approved initiatives. Maintain resource demand and capacity plans across the change portfolio. Monitor future demand requirements and identify emerging resource risks. Support capacity planning activities and highlight potential delivery impacts. Work closely with Demand Management and Portfolio teams to understand future resource needs. Assist with scenario planning and prioritisation discussions where resources are constrained. Resource Forecasting & Reporting Produce regular resource reports, dashboards and management information. Maintain accurate forecasting information covering utilisation, availability and future requirements. Monitor resource trends and provide insight into capacity pressures and skills shortages. Provide reporting to governance forums and leadership teams. Ensure resource data quality and consistency across portfolio tools and systems. Support portfolio planning cycles with resource insight and analysis. Workforce & Capability Support Support identification of capability gaps across programmes and projects. Work with delivery managers to understand future skills requirements. Provide information to support recruitment, onboarding and workforce planning activities. Maintain visibility of specialist skills, critical resources and succession risks. Support transition planning where resources move between initiatives. Governance & Process Compliance Ensure resource management processes are followed consistently across the SPMO. Maintain resource registers, allocation records and planning documentation. Support governance reviews and assurance activities through accurate resource information. Ensure auditability and traceability of resource decisions and allocations. Contribute to the continuous improvement of resource management standards and controls. Stakeholder Engagement Build effective relationships with Programme Managers, Project Managers, Portfolio Managers and business stakeholders. Provide guidance on resource planning processes and governance requirements. Support discussions regarding resource utilisation, priorities and constraints. Act as a trusted point of contact for resource-related information and queries. Facilitate collaboration across teams to optimise resource utilisation What it'll take to succeed Experience in resource management, PMO, portfolio support, workforce planning or project delivery environments. Strong understanding of resource planning, allocation and utilisation processes. Experience producing resource reports, forecasts and management information. Ability to analyse resource demand and capacity requirements. Strong stakeholder management and communication skills. Experience supervising or mentoring analysts or coordinators. Good understanding of project, programme and portfolio delivery environments. Strong organisational and planning skills. Proficiency in resource planning and reporting tools. Desirable: Other skills, experience, qualifications and professional memberships that will help you grow with us: Experience within an SPMO, EPMO or Portfolio Management environment. Knowledge of portfolio management, demand management and capacity planning practices. Experience using PPM, resource planning or workforce management tools. Familiarity with SFIA, MoP, MSP, PRINCE2 or Agile delivery frameworks. Understanding of financial planning and budget forecasting. Experience supporting large-scale transformation portfolios. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Head of Legal Practice (HoLP) Location: Bromsgrove, Worcestershire Salary: £50,000-£70,000 DOE Job Type: Permanent, Full-Time Working Pattern: Office-based We're recruiting for an experienced Head of Legal Practice (HoLP) to join a growing residential conveyancing business based in Bromsgrove. This is a senior leadership opportunity for an experienced conveyancing professional who can combine strong technical expertise with regulatory oversight, people leadership and commercial awareness. As the firm's designated Head of Legal Practice , you'll take responsibility for legal quality, governance, compliance and risk while leading and developing the legal team. The Role As Head of Legal Practice, you will: Act as the firm's approved Head of Legal Practice under the CLC regulatory framework Lead legal compliance, governance and risk management Ensure compliance with CLC regulatory requirements and relevant legislation Supervise and support lawyers and conveyancers Provide technical guidance on complex residential conveyancing matters Review high-risk and technically challenging transactions Oversee complaints, file audits and quality assurance Maintain effective AML, sanctions, source of funds and fraud prevention controls Act as a key contact for CLC inspections, audits and regulatory reviews Lead, mentor and develop the legal team Improve legal processes and operational efficiency Support the implementation of legal technology and automation Monitor performance, workloads and operational KPIs Champion high standards of client care What We're Looking For To be considered, you will need: Minimum five years' post-qualification experience Qualification as a Licensed Conveyancer, Solicitor or FCILEx with appropriate conveyancing practice rights Eligibility for approval by the Council for Licensed Conveyancers as Head of Legal Practice Extensive residential conveyancing experience Experience leading and supervising qualified legal professionals Strong understanding of the CLC regulatory framework Experience managing legal compliance and regulatory risk Excellent technical knowledge of residential conveyancing Strong leadership and communication skills Commercial awareness and sound professional judgement Desirable Experience We're particularly interested in candidates who have: Previously worked as a Head of Legal Practice Worked within a CLC-regulated practice or Alternative Business Structure Led a residential conveyancing team of 15-20+ fee earners Overseen high-volume residential conveyancing operations Managed CLC inspections or regulatory reviews Managed lender panel relationships Experience with Professional Indemnity Insurance Implemented legal technology, automation or AI Led process and service improvements The Opportunity This is an excellent opportunity to take a key leadership position within a growing residential conveyancing business. You'll have the opportunity to influence how the legal function operates, develop a high-performing team and improve processes while ensuring the business maintains excellent standards of legal quality, compliance and client service. Salary: £50,000-£70,000 depending on experience. Apply today for a confidential discussion about the opportunity.
Aug 25, 2026
Full time
Head of Legal Practice (HoLP) Location: Bromsgrove, Worcestershire Salary: £50,000-£70,000 DOE Job Type: Permanent, Full-Time Working Pattern: Office-based We're recruiting for an experienced Head of Legal Practice (HoLP) to join a growing residential conveyancing business based in Bromsgrove. This is a senior leadership opportunity for an experienced conveyancing professional who can combine strong technical expertise with regulatory oversight, people leadership and commercial awareness. As the firm's designated Head of Legal Practice , you'll take responsibility for legal quality, governance, compliance and risk while leading and developing the legal team. The Role As Head of Legal Practice, you will: Act as the firm's approved Head of Legal Practice under the CLC regulatory framework Lead legal compliance, governance and risk management Ensure compliance with CLC regulatory requirements and relevant legislation Supervise and support lawyers and conveyancers Provide technical guidance on complex residential conveyancing matters Review high-risk and technically challenging transactions Oversee complaints, file audits and quality assurance Maintain effective AML, sanctions, source of funds and fraud prevention controls Act as a key contact for CLC inspections, audits and regulatory reviews Lead, mentor and develop the legal team Improve legal processes and operational efficiency Support the implementation of legal technology and automation Monitor performance, workloads and operational KPIs Champion high standards of client care What We're Looking For To be considered, you will need: Minimum five years' post-qualification experience Qualification as a Licensed Conveyancer, Solicitor or FCILEx with appropriate conveyancing practice rights Eligibility for approval by the Council for Licensed Conveyancers as Head of Legal Practice Extensive residential conveyancing experience Experience leading and supervising qualified legal professionals Strong understanding of the CLC regulatory framework Experience managing legal compliance and regulatory risk Excellent technical knowledge of residential conveyancing Strong leadership and communication skills Commercial awareness and sound professional judgement Desirable Experience We're particularly interested in candidates who have: Previously worked as a Head of Legal Practice Worked within a CLC-regulated practice or Alternative Business Structure Led a residential conveyancing team of 15-20+ fee earners Overseen high-volume residential conveyancing operations Managed CLC inspections or regulatory reviews Managed lender panel relationships Experience with Professional Indemnity Insurance Implemented legal technology, automation or AI Led process and service improvements The Opportunity This is an excellent opportunity to take a key leadership position within a growing residential conveyancing business. You'll have the opportunity to influence how the legal function operates, develop a high-performing team and improve processes while ensuring the business maintains excellent standards of legal quality, compliance and client service. Salary: £50,000-£70,000 depending on experience. Apply today for a confidential discussion about the opportunity.
Blackpool Teaching Hospitals NHS Foundation Trust is seeking an experienced estates professional to plan and deliver hard services across the hospital estate. You will lead multiple specialist teams to optimise maintenance, shutdowns, and asset care while liaising with clinical and facilities colleagues. The role includes developing a robust Planned Preventative Maintenance programme, producing 5-year backlog maintenance plans, and ensuring business continuity and risk management processes are
Aug 25, 2026
Full time
Blackpool Teaching Hospitals NHS Foundation Trust is seeking an experienced estates professional to plan and deliver hard services across the hospital estate. You will lead multiple specialist teams to optimise maintenance, shutdowns, and asset care while liaising with clinical and facilities colleagues. The role includes developing a robust Planned Preventative Maintenance programme, producing 5-year backlog maintenance plans, and ensuring business continuity and risk management processes are
Global Head of Retail Operations & Profit Protection - 6 month FTC (Paternity Cover) London, England, United Kingdom , Fixed-term We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE The Global Head of Retail Operations & Profit Protection champions our retail network worldwide, ensuring all store communications, systems, and operational procedures function with precision, agility, and profitability. Serving as a strategic partner to the global retail leadership team, this position oversees standard operating procedures, global order fulfillment, and compliance across all regions. Reporting directly to the Global Retail Director you will lead, manage, and motivate the global retail operations and profit protection functions. You will partner with cross-functional internal departments globally to empower our stores to succeed while safeguarding brand assets, mitigating risk, and maximizing profitability. ABOUT THE TEAM This position is based in our East London studios. The role requires occasional weekend coverage and regular physical presence in retail stores. We believe that we lead from our stores - keeping in touch with our operational processes and being the expert of how we do what we do to bring excellent experiences to our colleagues and customers. Global Retail Operations & Trade Drive Global Operational Excellence: Identify, scope, and roll out improvements to store operations, systems, and omni-channel fulfillment processes across all international territories. Cross-Functional Partnership: Work collaboratively with global brand partners, aligning retail activity with key trade timings to ensure smooth, execution-ready store implementation. Commercial Leadership: Actively participate in trade meetings, communicating operational updates, conveying accurate performance statistics, and aligning operational strategy with Peak trading targets. Global Communications Strategy: Own the end-to-end weekly, monthly, and quarterly communication strategy for global stores to streamline store manager workload. Store & Field Presence: Conduct regular store visits to evaluate operational execution, gather field feedback, and continuously elevate the customer experience. Profit Protection & Governance Profit Protection Strategy: Formulate and execute a comprehensive global Profit Protection and loss prevention strategy to minimize shrinkage, stock loss, and operational waste across all stores. Risk & Compliance Management: Partner with Health & Safety, Governance, and Maintenance teams to establish global compliance protocols, track store audit performance, and implement corrective actions. Asset & Margin Defense: Champion brand protection by developing strict audit framework controls, securing physical assets, and safeguarding stock and profitability margins. Property & Operations Expansion: Partner with Finance, Property, and Store Design to establish feasibility metrics, operational readiness, and profit protection setups for store openings, remodels, and closures globally. Leadership & Talent Development Team Leadership: Coach, mentor, and develop the Global Retail Operations and Profit Protection teams, setting clear KPIs, challenging performance, and instilling a high-accountability culture. Store Support & Training: Collaborate with People & Culture to design and update store operational documentation, profit protection guidelines, and training materials worldwide. WHAT WE'RE LOOKING FOR (SKILLS & QUALIFICATIONS) Proven Operational Leadership: Deep background in global or multi-region retail operations and profit protection/loss prevention, with a thorough understanding of store environments, workflows, and commercial mechanics. Profit Protection Expertise: Demonstrated track record of developing risk mitigation strategies, managing loss prevention programs, and reducing stock shrink across global store footprints. People & Change Manager: Inspirational leader with proven success in growing talent, coaching field teams, and driving change in fast-paced retail landscapes. Commercial & Strategic Acumen: Strong business acumen with expertise in utilizing reporting technologies to drive operational effectiveness, margin integrity, and bottom-line growth. Stakeholder Management & Influence: Exceptional relationship-building skills with the ability to collaborate with and influence cross-functional global leaders at all levels. Brand Ambassador: Highly charismatic, honest, and tenacious leader who embodies our brand values and advocates passionately for our customers, teams, and product. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 25, 2026
Full time
Global Head of Retail Operations & Profit Protection - 6 month FTC (Paternity Cover) London, England, United Kingdom , Fixed-term We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE The Global Head of Retail Operations & Profit Protection champions our retail network worldwide, ensuring all store communications, systems, and operational procedures function with precision, agility, and profitability. Serving as a strategic partner to the global retail leadership team, this position oversees standard operating procedures, global order fulfillment, and compliance across all regions. Reporting directly to the Global Retail Director you will lead, manage, and motivate the global retail operations and profit protection functions. You will partner with cross-functional internal departments globally to empower our stores to succeed while safeguarding brand assets, mitigating risk, and maximizing profitability. ABOUT THE TEAM This position is based in our East London studios. The role requires occasional weekend coverage and regular physical presence in retail stores. We believe that we lead from our stores - keeping in touch with our operational processes and being the expert of how we do what we do to bring excellent experiences to our colleagues and customers. Global Retail Operations & Trade Drive Global Operational Excellence: Identify, scope, and roll out improvements to store operations, systems, and omni-channel fulfillment processes across all international territories. Cross-Functional Partnership: Work collaboratively with global brand partners, aligning retail activity with key trade timings to ensure smooth, execution-ready store implementation. Commercial Leadership: Actively participate in trade meetings, communicating operational updates, conveying accurate performance statistics, and aligning operational strategy with Peak trading targets. Global Communications Strategy: Own the end-to-end weekly, monthly, and quarterly communication strategy for global stores to streamline store manager workload. Store & Field Presence: Conduct regular store visits to evaluate operational execution, gather field feedback, and continuously elevate the customer experience. Profit Protection & Governance Profit Protection Strategy: Formulate and execute a comprehensive global Profit Protection and loss prevention strategy to minimize shrinkage, stock loss, and operational waste across all stores. Risk & Compliance Management: Partner with Health & Safety, Governance, and Maintenance teams to establish global compliance protocols, track store audit performance, and implement corrective actions. Asset & Margin Defense: Champion brand protection by developing strict audit framework controls, securing physical assets, and safeguarding stock and profitability margins. Property & Operations Expansion: Partner with Finance, Property, and Store Design to establish feasibility metrics, operational readiness, and profit protection setups for store openings, remodels, and closures globally. Leadership & Talent Development Team Leadership: Coach, mentor, and develop the Global Retail Operations and Profit Protection teams, setting clear KPIs, challenging performance, and instilling a high-accountability culture. Store Support & Training: Collaborate with People & Culture to design and update store operational documentation, profit protection guidelines, and training materials worldwide. WHAT WE'RE LOOKING FOR (SKILLS & QUALIFICATIONS) Proven Operational Leadership: Deep background in global or multi-region retail operations and profit protection/loss prevention, with a thorough understanding of store environments, workflows, and commercial mechanics. Profit Protection Expertise: Demonstrated track record of developing risk mitigation strategies, managing loss prevention programs, and reducing stock shrink across global store footprints. People & Change Manager: Inspirational leader with proven success in growing talent, coaching field teams, and driving change in fast-paced retail landscapes. Commercial & Strategic Acumen: Strong business acumen with expertise in utilizing reporting technologies to drive operational effectiveness, margin integrity, and bottom-line growth. Stakeholder Management & Influence: Exceptional relationship-building skills with the ability to collaborate with and influence cross-functional global leaders at all levels. Brand Ambassador: Highly charismatic, honest, and tenacious leader who embodies our brand values and advocates passionately for our customers, teams, and product. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James's. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe's dishes will showcase underused and underappreciated produce. As a Head Chef at Roe, you will be at the helm of our kitchen, leading and inspiring the team to consistently deliver outstanding dishes. Your expertise in food preparation, team management, and cost control will be crucial in maintaining our high standards while driving innovation and efficiency in the kitchen. Key responsibilities: Lead, mentor, and develop the kitchen team, fostering a positive and high-performance environment. Oversee all aspects of food preparation, presentation, and service, ensuring excellence in every dish. Innovate and refine the menu, incorporating sustainability-focused and creative cooking techniques. Manage kitchen operations, optimizing efficiency while maintaining the highest food safety and hygiene standards. Control food and labour costs, conduct regular stock takes, and work within budgetary targets. Work collaboratively with the front-of-house team to ensure a seamless customer experience. Establish and maintain supplier relationships, ensuring the highest quality ingredients and ethical sourcing. About You: Proven experience as a Head Chef or Senior Sous Chef in a high-quality, fast-paced kitchen. A deep passion for sustainability, seasonality, and culinary innovation. Strong leadership and team management skills, with a focus on training and staff development. Excellent organizational and time management abilities. A collaborative and problem-solving mindset, committed to fostering a positive kitchen culture. The benefits: Competitive salary. Career progression. Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. Wellbeing initiatives. Reward and recognition schemes. Free welcome lunch for you and a guest. 50% restaurant discounts across the group. 25% Friends and Family discounts. 50% discount on company retail. Supplier trips, staff parties and team socials. Staff meal during your shift.Increased holiday entitlement after three years employment. Enhanced parental leave (after one year's employment). Sabbaticals (after three years employment). Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Aug 25, 2026
Full time
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James's. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe's dishes will showcase underused and underappreciated produce. As a Head Chef at Roe, you will be at the helm of our kitchen, leading and inspiring the team to consistently deliver outstanding dishes. Your expertise in food preparation, team management, and cost control will be crucial in maintaining our high standards while driving innovation and efficiency in the kitchen. Key responsibilities: Lead, mentor, and develop the kitchen team, fostering a positive and high-performance environment. Oversee all aspects of food preparation, presentation, and service, ensuring excellence in every dish. Innovate and refine the menu, incorporating sustainability-focused and creative cooking techniques. Manage kitchen operations, optimizing efficiency while maintaining the highest food safety and hygiene standards. Control food and labour costs, conduct regular stock takes, and work within budgetary targets. Work collaboratively with the front-of-house team to ensure a seamless customer experience. Establish and maintain supplier relationships, ensuring the highest quality ingredients and ethical sourcing. About You: Proven experience as a Head Chef or Senior Sous Chef in a high-quality, fast-paced kitchen. A deep passion for sustainability, seasonality, and culinary innovation. Strong leadership and team management skills, with a focus on training and staff development. Excellent organizational and time management abilities. A collaborative and problem-solving mindset, committed to fostering a positive kitchen culture. The benefits: Competitive salary. Career progression. Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. Wellbeing initiatives. Reward and recognition schemes. Free welcome lunch for you and a guest. 50% restaurant discounts across the group. 25% Friends and Family discounts. 50% discount on company retail. Supplier trips, staff parties and team socials. Staff meal during your shift.Increased holiday entitlement after three years employment. Enhanced parental leave (after one year's employment). Sabbaticals (after three years employment). Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
BIMM British and Irish Modern Music Institute
Brighton, Sussex
At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the role As Head of School - Music, you will lead the academic, operational and commercial success of the University's Music provision at campus level. Reporting to the Dean of Music, you will provide strategic leadership for the School, ensuring students receive a high-quality, industry-relevant learning experience while maintaining strong academic standards and outcomes. You will lead a team of Course Leaders and lecturers, oversee curriculum delivery and enhancement, and work closely with colleagues across the University to create an inclusive and supportive environment for both students and staff. As the senior representative for Music on campus, you will also play a key role in building external partnerships, supporting student recruitment, and contributing to the continued growth and success of the School. What You'll Do: Lead the strategic direction, performance and development of the School in line with Faculty and University priorities. Provide leadership and support to Course Leaders and lecturers, fostering a culture of accountability, collaboration and continuous improvement. Oversee curriculum delivery, quality assurance and enhancement activities to ensure an excellent student learning experience. Drive improvements in student outcomes, including continuation, completion, progression, graduate success and student satisfaction. Use data and insight to monitor academic, operational and financial performance, identifying priorities and implementing actions that drive improvement. Work closely with Student Services, Academic Services, Campus Operations and other professional services teams to deliver a consistent and positive student experience. Lead lecturer recruitment and contribute to the ongoing development of academic staff, promoting teaching excellence and professional growth. Support student recruitment activities, including open days, auditions, outreach events and applicant engagement initiatives. Develop and maintain partnerships with industry, employers and external organisations that enhance opportunities for students and strengthen the School's profile. Contribute to governance, quality assurance and regulatory processes, ensuring compliance with University policies and sector requirements. Oversee budget planning and resource management for the School, ensuring investment is aligned to teaching, learning, assessment, student outcomes and the School's strategic objectives. What You'll Bring: Significant leadership and management experience within higher education. Strong subject expertise and industry engagement within Music, supported by a postgraduate qualification or equivalent professional experience. Experience leading curriculum development, quality enhancement and teaching excellence within a higher education setting. A proven track record of improving student outcomes, academic quality and the overall student experience. Experience leading, developing and supporting academic teams to deliver high performance and positive outcomes. A strong understanding of higher education quality assurance, governance and regulatory frameworks. The ability to balance strategic thinking with operational delivery, using data and evidence to inform decisions. Experience of leading change, implementing improvement initiatives and delivering measurable results. Excellent communication and relationship-building skills, with the ability to work effectively with students, colleagues, industry partners and external stakeholders. Strong commercial awareness, with experience managing budgets, resources and financial performance within a complex organisation. Interviews are expected to take place on Monday 21st and/or Tuesday 22nd September. Why BIMM University? We are a values led organisation, meaning our core values underpin all that we do: In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore a ll successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.
Aug 25, 2026
Full time
At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the role As Head of School - Music, you will lead the academic, operational and commercial success of the University's Music provision at campus level. Reporting to the Dean of Music, you will provide strategic leadership for the School, ensuring students receive a high-quality, industry-relevant learning experience while maintaining strong academic standards and outcomes. You will lead a team of Course Leaders and lecturers, oversee curriculum delivery and enhancement, and work closely with colleagues across the University to create an inclusive and supportive environment for both students and staff. As the senior representative for Music on campus, you will also play a key role in building external partnerships, supporting student recruitment, and contributing to the continued growth and success of the School. What You'll Do: Lead the strategic direction, performance and development of the School in line with Faculty and University priorities. Provide leadership and support to Course Leaders and lecturers, fostering a culture of accountability, collaboration and continuous improvement. Oversee curriculum delivery, quality assurance and enhancement activities to ensure an excellent student learning experience. Drive improvements in student outcomes, including continuation, completion, progression, graduate success and student satisfaction. Use data and insight to monitor academic, operational and financial performance, identifying priorities and implementing actions that drive improvement. Work closely with Student Services, Academic Services, Campus Operations and other professional services teams to deliver a consistent and positive student experience. Lead lecturer recruitment and contribute to the ongoing development of academic staff, promoting teaching excellence and professional growth. Support student recruitment activities, including open days, auditions, outreach events and applicant engagement initiatives. Develop and maintain partnerships with industry, employers and external organisations that enhance opportunities for students and strengthen the School's profile. Contribute to governance, quality assurance and regulatory processes, ensuring compliance with University policies and sector requirements. Oversee budget planning and resource management for the School, ensuring investment is aligned to teaching, learning, assessment, student outcomes and the School's strategic objectives. What You'll Bring: Significant leadership and management experience within higher education. Strong subject expertise and industry engagement within Music, supported by a postgraduate qualification or equivalent professional experience. Experience leading curriculum development, quality enhancement and teaching excellence within a higher education setting. A proven track record of improving student outcomes, academic quality and the overall student experience. Experience leading, developing and supporting academic teams to deliver high performance and positive outcomes. A strong understanding of higher education quality assurance, governance and regulatory frameworks. The ability to balance strategic thinking with operational delivery, using data and evidence to inform decisions. Experience of leading change, implementing improvement initiatives and delivering measurable results. Excellent communication and relationship-building skills, with the ability to work effectively with students, colleagues, industry partners and external stakeholders. Strong commercial awareness, with experience managing budgets, resources and financial performance within a complex organisation. Interviews are expected to take place on Monday 21st and/or Tuesday 22nd September. Why BIMM University? We are a values led organisation, meaning our core values underpin all that we do: In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore a ll successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration, and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. Please note that the shift pattern for this role is 12 hours per shift, 4 days on and 4 days off. JOB DESCRIPTION Key Role Responsibilities Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Supports the creation of a positive, memorable experience for residents. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar's complaints procedure. Supports events and activities within the Community. Establishes and maintains relationships with University clients. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Undertakes marketing activities such as attending open days and leafleting to promote the property. Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions. Assists with summer Community preparations, including move-in and move-out processes. Completes Health and Safety compliance activities in line with the Company's policies and procedures. Participates where required in an on call roster to provide out of hours emergency support for the Community. Chase outstanding rent arrears following rent collection procedures in meeting property targets. Promote tenancy extensions and other revenue streams such as vending. Raise purchase orders in accordance with procedures. Ensure tenant refunds are completed in a timely manner and in line with Greystar's policy. Look to maximise efficiency of utilities. About You Good level of general education. Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems). A knowledge and understanding of UK Health and Safety requirements and legislation. Experience & Skills Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills. Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to . Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Thank you for your interest in working at Greystar Core Values As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world class service in the rental residential real estate business. To learn more, visit .
Aug 25, 2026
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration, and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. Please note that the shift pattern for this role is 12 hours per shift, 4 days on and 4 days off. JOB DESCRIPTION Key Role Responsibilities Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Supports the creation of a positive, memorable experience for residents. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar's complaints procedure. Supports events and activities within the Community. Establishes and maintains relationships with University clients. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Undertakes marketing activities such as attending open days and leafleting to promote the property. Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions. Assists with summer Community preparations, including move-in and move-out processes. Completes Health and Safety compliance activities in line with the Company's policies and procedures. Participates where required in an on call roster to provide out of hours emergency support for the Community. Chase outstanding rent arrears following rent collection procedures in meeting property targets. Promote tenancy extensions and other revenue streams such as vending. Raise purchase orders in accordance with procedures. Ensure tenant refunds are completed in a timely manner and in line with Greystar's policy. Look to maximise efficiency of utilities. About You Good level of general education. Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems). A knowledge and understanding of UK Health and Safety requirements and legislation. Experience & Skills Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills. Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to . Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Thank you for your interest in working at Greystar Core Values As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world class service in the rental residential real estate business. To learn more, visit .
The Opportunity Ainsworth Recruitment is proud to be the sole partner for a market-leading healthcare provider seeking a high-calibre Regional Sales Manager. This is a strategic sales position designed for a results-driven professional who thrives on autonomy and possesses a deep understanding of the healthcare staffing landscape. As this is an exclusive vacancy, you will have the opportunity to represent a premier brand known for innovation and excellence in care delivery. The Role: The Regional Sales Manager will be responsible for driving business growth across the South East regions. Your primary objective is to identify, engage, and secure high-value contracts with healthcare providers, ensuring a robust pipeline of opportunities. Regional Sales Manager Key Responsibilities: Strategic Growth: Develop and execute a comprehensive territory sales plan to expand market share within your regions. Client Acquisition: Proactively identify new business opportunities, managing the full sales cycle from initial cold contact to final contract negotiation. Relationship Management: Build and maintain long-term partnerships with key stakeholders, including procurement leads and care home managers. Market Intelligence: Stay ahead of industry trends and competitor activity to position our services as the premier choice in healthcare staffing. Remote Collaboration: Work independently while maintaining strong communication lines with internal operations and recruitment teams to ensure service delivery matches sales promises Regional Sales Manager Requirements: Sector Expertise: Healthcare recruitment experience is essential. You must demonstrate a proven track record of selling staffing solutions within the UK healthcare or social care markets. Sales Acumen: A natural ability to open doors, negotiate complex terms, and close deals. Territory Management: Experience managing large geographical patches (specifically the South East or South West) is highly advantageous. Self-Starter: The ability to work with total autonomy, staying motivated by targets and results. Communication: Exceptional verbal and written communication skills, with a professional and persuasive manner. Package & Benefits: Competitive Salary: £60,000 £70,000 basic salary (dependant on experience). Uncapped Earnings: A lucrative, uncapped bonus structure that rewards high performance. Work-Life Balance: Hybrid working model. Corporate Benefits: Comprehensive benefits package including enhanced holiday allowance, private healthcare options, and pension scheme. Career Progression: Join a "Great Place to Work" certified organisation with a clear path for professional development.
Aug 25, 2026
Full time
The Opportunity Ainsworth Recruitment is proud to be the sole partner for a market-leading healthcare provider seeking a high-calibre Regional Sales Manager. This is a strategic sales position designed for a results-driven professional who thrives on autonomy and possesses a deep understanding of the healthcare staffing landscape. As this is an exclusive vacancy, you will have the opportunity to represent a premier brand known for innovation and excellence in care delivery. The Role: The Regional Sales Manager will be responsible for driving business growth across the South East regions. Your primary objective is to identify, engage, and secure high-value contracts with healthcare providers, ensuring a robust pipeline of opportunities. Regional Sales Manager Key Responsibilities: Strategic Growth: Develop and execute a comprehensive territory sales plan to expand market share within your regions. Client Acquisition: Proactively identify new business opportunities, managing the full sales cycle from initial cold contact to final contract negotiation. Relationship Management: Build and maintain long-term partnerships with key stakeholders, including procurement leads and care home managers. Market Intelligence: Stay ahead of industry trends and competitor activity to position our services as the premier choice in healthcare staffing. Remote Collaboration: Work independently while maintaining strong communication lines with internal operations and recruitment teams to ensure service delivery matches sales promises Regional Sales Manager Requirements: Sector Expertise: Healthcare recruitment experience is essential. You must demonstrate a proven track record of selling staffing solutions within the UK healthcare or social care markets. Sales Acumen: A natural ability to open doors, negotiate complex terms, and close deals. Territory Management: Experience managing large geographical patches (specifically the South East or South West) is highly advantageous. Self-Starter: The ability to work with total autonomy, staying motivated by targets and results. Communication: Exceptional verbal and written communication skills, with a professional and persuasive manner. Package & Benefits: Competitive Salary: £60,000 £70,000 basic salary (dependant on experience). Uncapped Earnings: A lucrative, uncapped bonus structure that rewards high performance. Work-Life Balance: Hybrid working model. Corporate Benefits: Comprehensive benefits package including enhanced holiday allowance, private healthcare options, and pension scheme. Career Progression: Join a "Great Place to Work" certified organisation with a clear path for professional development.
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. At DSV we're building the world's leading logistics and transport network. With this exciting growth comes opportunity - and we're looking for new talent to join us. General Manager, Contract Logistics Brackmills, Northampton Monday to Friday 9.00am-5.30pm DSV are looking to recruit a General Manager for our Brackmills location. R eporting to the Director Operations South Region, the General Manager has overall responsibility for leading a team in providing high quality services for all customers within the location. The General Manager is a key member of the Senior Management Team and is responsible (with other members of the Senior Management Team) for implementing the regional/site plans, operational structures and site/customer specific procedures as determined by the Senior Management Team. In addition, the General Manager is responsible for ensuring the site meets performance standards set in the key result areas of the business. What will you be doing? Ensure the site implements effective and efficient management of all operating systems and procedures in line with the Company's guidelines. Ensuring that the performance of the site in the key result areas ismonitoredand reviewed on an ongoing basis and that remedial action is taken to deal with unsatisfactory results. Confirming that all buildings and equipment aremaintainedtomaximisetheir value andcomply withcurrent legal and safety requirements. Responsible forthe directrelationships with each customer, both operational and financially. Plan and promote DSV's People Plan, to successfully attract the right talent, to allow continuous growth within the team, building capability at all levels, allowing a future growth plan. Monitoring, on an ongoing basis, the performance of all direct reports, andundertakeregular reviews (appraisals) at all levels,in accordance withthe Company's procedures. Ensurethe employee engagement concept is known and delivered successfully. Ensuring the efficient management of the Site's financial accounts and the implementation of effective financial control procedures in line with Company guidelines,maintainingeffective liaison with the UK Finance Team. The control of all overhead budgets for the Site including employment, fleet, and other overhead costs tomaximiseprofitability in line with the Site's business plans. To steer the sites Continuous Improvement program/s with intention to promote both customer and DSV efficiencies To drive new and existingbusiness, in collaboration with Business Development, in line with the company's strategicobjectivesand targets. About You 3PL experiencewithin large multi-user environment Profit and loss finance management including budget & forecasting Excellent written and verbal communication skills Good understanding of Warehouse processes and procedures Awarenessof Warehouse Management Systems Passionate about delivering great customer service What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Cycle Scheme Employee counselling, for support with physical and mental wellbeing Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Aug 25, 2026
Full time
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. At DSV we're building the world's leading logistics and transport network. With this exciting growth comes opportunity - and we're looking for new talent to join us. General Manager, Contract Logistics Brackmills, Northampton Monday to Friday 9.00am-5.30pm DSV are looking to recruit a General Manager for our Brackmills location. R eporting to the Director Operations South Region, the General Manager has overall responsibility for leading a team in providing high quality services for all customers within the location. The General Manager is a key member of the Senior Management Team and is responsible (with other members of the Senior Management Team) for implementing the regional/site plans, operational structures and site/customer specific procedures as determined by the Senior Management Team. In addition, the General Manager is responsible for ensuring the site meets performance standards set in the key result areas of the business. What will you be doing? Ensure the site implements effective and efficient management of all operating systems and procedures in line with the Company's guidelines. Ensuring that the performance of the site in the key result areas ismonitoredand reviewed on an ongoing basis and that remedial action is taken to deal with unsatisfactory results. Confirming that all buildings and equipment aremaintainedtomaximisetheir value andcomply withcurrent legal and safety requirements. Responsible forthe directrelationships with each customer, both operational and financially. Plan and promote DSV's People Plan, to successfully attract the right talent, to allow continuous growth within the team, building capability at all levels, allowing a future growth plan. Monitoring, on an ongoing basis, the performance of all direct reports, andundertakeregular reviews (appraisals) at all levels,in accordance withthe Company's procedures. Ensurethe employee engagement concept is known and delivered successfully. Ensuring the efficient management of the Site's financial accounts and the implementation of effective financial control procedures in line with Company guidelines,maintainingeffective liaison with the UK Finance Team. The control of all overhead budgets for the Site including employment, fleet, and other overhead costs tomaximiseprofitability in line with the Site's business plans. To steer the sites Continuous Improvement program/s with intention to promote both customer and DSV efficiencies To drive new and existingbusiness, in collaboration with Business Development, in line with the company's strategicobjectivesand targets. About You 3PL experiencewithin large multi-user environment Profit and loss finance management including budget & forecasting Excellent written and verbal communication skills Good understanding of Warehouse processes and procedures Awarenessof Warehouse Management Systems Passionate about delivering great customer service What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Cycle Scheme Employee counselling, for support with physical and mental wellbeing Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Paraplanner We have an exciting opportunity for a Paraplanner to join one of the UK s leading wealth management and financial advisory firms, based in the Spalding area. Renowned for excellence, innovation, and a client-focused approach, our client has built a strong reputation for delivering outstanding financial solutions. Recognising that finance is the backbone of any successful organisation, they remain committed to helping clients navigate their financial journey with expert guidance and strategic insight. We are eager to speak with a results-driven professional who possesses strong analytical skills, commercial acumen, and a proactive approach to problem-solving. Main Responsibilities for the successful Paraplanner: As a Paraplanner, you will play a key role in supporting financial advisors by providing detailed research, analysis, and technical expertise. You will be responsible for preparing financial reports, developing tailored client recommendations, and ensuring compliance with industry regulations. Comply with FCA regulation, Data Protection and Anti Money Laundering legislation. To work closely with IFA's undertaking product and provider research to identify appropriate and compliant solutions for clients within specified timescales. To effectively and efficiently summarise recommendation options for IFA's and draft proposals and suitability reports for a wide range of products, providers and funds. To be able to apply in depth knowledge to pension transfers and complex retirement planning and IHT planning cases. To use different software packages and technology to analyse data and propose effective client solutions and also to adhere to internal cross team workflows and processes to ensure efficient teamwork. To communicate directly with clients on behalf of the Advisors and update client records promptly and accurately. To support the Head of Research & Paraplanning and contribute to the development of processes and ideas to assist with the efficient working of the Research Team. To aide the Head of Research & Paraplanning in team training and workload management. To maintain a high degree of technical knowledge relating to core products through ongoing training and self-development and keep documented progress towards meeting quality targets, CPD and KPIs. To keep your own knowledge and skills regularly updated and ensure compulsory training completed in timely way to keep team up to date with latest regulatory requirements and industry standards. To respond to any other requests from your line manager within the scope of this role. About the successful Paraplanner: Level 4 Diploma in Financial Planning or near completion of. Minimum years demonstrable experience of working as a Paraplanner or Adviser, preferably within an independent financial practice. A detailed understanding of pensions, investments, protection and tax planning. Excellent report writing and communication skills. Professional, client facing demeanour. Experience of a variety of IT systems, preferably to include Intelligent Office and Centra, Assureweb, FE Analytics and Avelo Exchange software. Previous experience of using different provider websites and knowledge of the overall application andadministrative processes. What we offer in return to the successful Paraplanner: Salary £40,000-£45,000 per annum Monday to Friday, (hybrid working) UK s leading wealth management pension scheme Unrivalled career development prospects National Training and ability to up skill your existing skill set. This is an exciting opportunity to join an innovative, forward-thinking organisation that values talent, supports career progression, and empowers its team to make a real impact. Don t miss out, get in touch today for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 25, 2026
Full time
Paraplanner We have an exciting opportunity for a Paraplanner to join one of the UK s leading wealth management and financial advisory firms, based in the Spalding area. Renowned for excellence, innovation, and a client-focused approach, our client has built a strong reputation for delivering outstanding financial solutions. Recognising that finance is the backbone of any successful organisation, they remain committed to helping clients navigate their financial journey with expert guidance and strategic insight. We are eager to speak with a results-driven professional who possesses strong analytical skills, commercial acumen, and a proactive approach to problem-solving. Main Responsibilities for the successful Paraplanner: As a Paraplanner, you will play a key role in supporting financial advisors by providing detailed research, analysis, and technical expertise. You will be responsible for preparing financial reports, developing tailored client recommendations, and ensuring compliance with industry regulations. Comply with FCA regulation, Data Protection and Anti Money Laundering legislation. To work closely with IFA's undertaking product and provider research to identify appropriate and compliant solutions for clients within specified timescales. To effectively and efficiently summarise recommendation options for IFA's and draft proposals and suitability reports for a wide range of products, providers and funds. To be able to apply in depth knowledge to pension transfers and complex retirement planning and IHT planning cases. To use different software packages and technology to analyse data and propose effective client solutions and also to adhere to internal cross team workflows and processes to ensure efficient teamwork. To communicate directly with clients on behalf of the Advisors and update client records promptly and accurately. To support the Head of Research & Paraplanning and contribute to the development of processes and ideas to assist with the efficient working of the Research Team. To aide the Head of Research & Paraplanning in team training and workload management. To maintain a high degree of technical knowledge relating to core products through ongoing training and self-development and keep documented progress towards meeting quality targets, CPD and KPIs. To keep your own knowledge and skills regularly updated and ensure compulsory training completed in timely way to keep team up to date with latest regulatory requirements and industry standards. To respond to any other requests from your line manager within the scope of this role. About the successful Paraplanner: Level 4 Diploma in Financial Planning or near completion of. Minimum years demonstrable experience of working as a Paraplanner or Adviser, preferably within an independent financial practice. A detailed understanding of pensions, investments, protection and tax planning. Excellent report writing and communication skills. Professional, client facing demeanour. Experience of a variety of IT systems, preferably to include Intelligent Office and Centra, Assureweb, FE Analytics and Avelo Exchange software. Previous experience of using different provider websites and knowledge of the overall application andadministrative processes. What we offer in return to the successful Paraplanner: Salary £40,000-£45,000 per annum Monday to Friday, (hybrid working) UK s leading wealth management pension scheme Unrivalled career development prospects National Training and ability to up skill your existing skill set. This is an exciting opportunity to join an innovative, forward-thinking organisation that values talent, supports career progression, and empowers its team to make a real impact. Don t miss out, get in touch today for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Billing Analyst Maidenhead, Berkshire Hybrid Working Full Time Marc Daniels Specialist Recruitment is partnering with a leading international organisation to recruit a Senior Billing Analyst to join a growing finance operations team based in Maidenhead. This is an exciting opportunity for an experienced billing professional who enjoys working with complex data, driving process improvements, and partnering with stakeholders across a fast-paced, evolving business. The successful candidate will play a key role in ensuring the timely and accurate delivery of high-volume billing activity while helping to enhance systems, controls, and operational performance. The role offers significant exposure across multiple business functions and would suit an analytical individual who thrives on problem-solving, continuous improvement, and delivering excellent customer outcomes. Key Responsibilities Oversee the delivery of accurate and timely monthly billing cycles, ensuring the integrity of large and complex datasets. Perform detailed reconciliations, data validation, and investigation of billing discrepancies. Lead root cause analysis activities and provide meaningful reporting and recommendations to senior management. Act as a subject matter expert for billing processes and support key business projects and transformation initiatives. Drive continuous improvement across billing operations, identifying opportunities to improve efficiency, controls, accuracy, and customer experience. Partner with internal stakeholders to support the implementation of new products, services, and operational changes. Analyse large volumes of financial and operational data to support business decision-making and performance monitoring. Support audit requirements by providing analysis, documentation, and responses to internal and external stakeholders. Contribute to the development of reporting frameworks, KPIs, and operational metrics. Mentor and support colleagues, promoting best practice and helping to drive high performance across the team. The Successful Candidate Minimum of 5 years' experience within billing operations, finance operations, revenue assurance, or a similar analytical environment. Strong experience managing complex billing processes within a fast-paced and high-volume organisation. Advanced Excel skills, including the ability to manipulate and analyse large datasets. Proven ability to identify process inefficiencies and successfully deliver operational improvements. Strong analytical and problem-solving skills, with exceptional attention to detail. Experience working with ERP or finance systems; exposure to NetSuite or similar platforms would be advantageous. Excellent stakeholder management skills, with the confidence to communicate complex information clearly to both finance and non-finance audiences. Strong presentation skills and experience engaging with senior stakeholders. Ability to manage multiple priorities, work to deadlines, and perform effectively under pressure. Demonstrable leadership qualities with the capability to guide, influence, and support others. Ambitious, proactive, and committed to continuous professional development. What's on Offer Competitive salary and benefits package Hybrid working arrangement Career development and progression opportunities Exposure to business-critical projects and transformation initiatives Collaborative and supportive working environment Opportunity to join a growing organisation during an exciting period of change and expansion Diversity & Inclusion Our client is committed to creating an inclusive workplace where everyone can succeed and contribute. Applications are welcomed from all suitably qualified candidates regardless of background, identity, or experience. By applying, you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data. Unfortunately, due to the high volume of applications expected, only shortlisted candidates will be contacted. If you have not heard from us within 14 days, please assume that your application has not been successful on this occasion.
Aug 25, 2026
Full time
Senior Billing Analyst Maidenhead, Berkshire Hybrid Working Full Time Marc Daniels Specialist Recruitment is partnering with a leading international organisation to recruit a Senior Billing Analyst to join a growing finance operations team based in Maidenhead. This is an exciting opportunity for an experienced billing professional who enjoys working with complex data, driving process improvements, and partnering with stakeholders across a fast-paced, evolving business. The successful candidate will play a key role in ensuring the timely and accurate delivery of high-volume billing activity while helping to enhance systems, controls, and operational performance. The role offers significant exposure across multiple business functions and would suit an analytical individual who thrives on problem-solving, continuous improvement, and delivering excellent customer outcomes. Key Responsibilities Oversee the delivery of accurate and timely monthly billing cycles, ensuring the integrity of large and complex datasets. Perform detailed reconciliations, data validation, and investigation of billing discrepancies. Lead root cause analysis activities and provide meaningful reporting and recommendations to senior management. Act as a subject matter expert for billing processes and support key business projects and transformation initiatives. Drive continuous improvement across billing operations, identifying opportunities to improve efficiency, controls, accuracy, and customer experience. Partner with internal stakeholders to support the implementation of new products, services, and operational changes. Analyse large volumes of financial and operational data to support business decision-making and performance monitoring. Support audit requirements by providing analysis, documentation, and responses to internal and external stakeholders. Contribute to the development of reporting frameworks, KPIs, and operational metrics. Mentor and support colleagues, promoting best practice and helping to drive high performance across the team. The Successful Candidate Minimum of 5 years' experience within billing operations, finance operations, revenue assurance, or a similar analytical environment. Strong experience managing complex billing processes within a fast-paced and high-volume organisation. Advanced Excel skills, including the ability to manipulate and analyse large datasets. Proven ability to identify process inefficiencies and successfully deliver operational improvements. Strong analytical and problem-solving skills, with exceptional attention to detail. Experience working with ERP or finance systems; exposure to NetSuite or similar platforms would be advantageous. Excellent stakeholder management skills, with the confidence to communicate complex information clearly to both finance and non-finance audiences. Strong presentation skills and experience engaging with senior stakeholders. Ability to manage multiple priorities, work to deadlines, and perform effectively under pressure. Demonstrable leadership qualities with the capability to guide, influence, and support others. Ambitious, proactive, and committed to continuous professional development. What's on Offer Competitive salary and benefits package Hybrid working arrangement Career development and progression opportunities Exposure to business-critical projects and transformation initiatives Collaborative and supportive working environment Opportunity to join a growing organisation during an exciting period of change and expansion Diversity & Inclusion Our client is committed to creating an inclusive workplace where everyone can succeed and contribute. Applications are welcomed from all suitably qualified candidates regardless of background, identity, or experience. By applying, you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data. Unfortunately, due to the high volume of applications expected, only shortlisted candidates will be contacted. If you have not heard from us within 14 days, please assume that your application has not been successful on this occasion.
The Language Business - Language Recruitment Specialists
Swedish or Norwegian speaking Client Services Associate - UK Visa Sponsorship Available LANGUAGES Swedish or Norwegian LOCATION London, UK (100% Office-Based) THE COMPANY Our client, a leading international investment management company, is looking to recruit a Swedish or Norwegian speaking Client Services Associate to join its London headquarters. This is an exceptional opportunity to receive comprehensive training, work with major financial institutions across Europe and develop a rewarding long-term career with one of the world's leading financial organisations. THE JOB They now wish to hire either a Swedish or Norwegian speaking Client Services Associate. Working with many of Europe's leading banks, asset managers and financial institutions across Sweden or Norway, you will provide outstanding client support while gaining valuable exposure to investment operations and financial services. This role provides an excellent foundation for a long-term career in investment management, financial services, banking operations, client services or business operations. Key Responsibilities Build strong relationships with banks, institutional clients and financial organisations Support Swedish or Norwegian speaking clients with operational, administrative and service-related enquiries Produce client reports, market analysis and business documentation Monitor client activity and identify opportunities to improve service delivery Assist with investment operations and internal business processes Develop expertise across multiple business areas through structured training Collaborate with colleagues across international teams Maintain accurate records while ensuring compliance with company procedures Deliver exceptional customer service and relationship management Progress towards becoming a subject matter expert within your specialist area CANDIDATE PROFILLE, SKILLS & EXPERIENCE Fluent Swedish or Norwegian Bachelor's degree (or equivalent) Degree in Finance, Economics, Business, Accounting or a related discipline is advantageous Be an ambitious graduates who are eager to begin a successful career within financial services Excellent communication and interpersonal skills Strong analytical and problem-solving abilities High attention to detail Excellent organisational and time management skills Ability to work independently and collaboratively Positive attitude and willingness to learn No Previous Experience Required - Full training and ongoing professional development will be provided. SALARY & BENEFITS £35,000 Performance bonus of up to £8,000 £8,000 relocation package for candidates moving to London UK Visa Sponsorship available for eligible applicants 28 days annual leave Option to purchase up to 3 additional days' holiday Up to 11 public holidays Excellent pension scheme with generous employer contributions Enhanced maternity benefits Monthly gym allowance APPLY NOW Please send your CV together with a brief cover letter outlining your education, language skills and interest in the role. To apply, please email your CV to Jonathan Grimes.
Aug 25, 2026
Full time
Swedish or Norwegian speaking Client Services Associate - UK Visa Sponsorship Available LANGUAGES Swedish or Norwegian LOCATION London, UK (100% Office-Based) THE COMPANY Our client, a leading international investment management company, is looking to recruit a Swedish or Norwegian speaking Client Services Associate to join its London headquarters. This is an exceptional opportunity to receive comprehensive training, work with major financial institutions across Europe and develop a rewarding long-term career with one of the world's leading financial organisations. THE JOB They now wish to hire either a Swedish or Norwegian speaking Client Services Associate. Working with many of Europe's leading banks, asset managers and financial institutions across Sweden or Norway, you will provide outstanding client support while gaining valuable exposure to investment operations and financial services. This role provides an excellent foundation for a long-term career in investment management, financial services, banking operations, client services or business operations. Key Responsibilities Build strong relationships with banks, institutional clients and financial organisations Support Swedish or Norwegian speaking clients with operational, administrative and service-related enquiries Produce client reports, market analysis and business documentation Monitor client activity and identify opportunities to improve service delivery Assist with investment operations and internal business processes Develop expertise across multiple business areas through structured training Collaborate with colleagues across international teams Maintain accurate records while ensuring compliance with company procedures Deliver exceptional customer service and relationship management Progress towards becoming a subject matter expert within your specialist area CANDIDATE PROFILLE, SKILLS & EXPERIENCE Fluent Swedish or Norwegian Bachelor's degree (or equivalent) Degree in Finance, Economics, Business, Accounting or a related discipline is advantageous Be an ambitious graduates who are eager to begin a successful career within financial services Excellent communication and interpersonal skills Strong analytical and problem-solving abilities High attention to detail Excellent organisational and time management skills Ability to work independently and collaboratively Positive attitude and willingness to learn No Previous Experience Required - Full training and ongoing professional development will be provided. SALARY & BENEFITS £35,000 Performance bonus of up to £8,000 £8,000 relocation package for candidates moving to London UK Visa Sponsorship available for eligible applicants 28 days annual leave Option to purchase up to 3 additional days' holiday Up to 11 public holidays Excellent pension scheme with generous employer contributions Enhanced maternity benefits Monthly gym allowance APPLY NOW Please send your CV together with a brief cover letter outlining your education, language skills and interest in the role. To apply, please email your CV to Jonathan Grimes.
Training Consultant Location: Milton Keynes (Hybrid Working) Rate: competitive per day (Umbrella) Contract Length: 3 months with the strong possibility of extensions The Opportunity We are seeking an experienced Training Consultant to lead the design, development and delivery of training solutions for a major finance transformation programme. This role will focus on supporting the implementation and adoption of new finance systems, including SAP S/4HANA and contract management applications, ensuring end users are equipped with the knowledge and skills required for a successful transition. Working closely with programme teams, implementation partners and Finance Subject Matter Experts (SMEs), you will develop engaging learning solutions, deliver training to end users and Super Users, and play a critical role in driving business readiness and user adoption ahead of go-live. This is an excellent opportunity for a training professional with experience in systems implementation, ERP programmes and change initiatives within a finance or regulated business environment. Key Responsibilities Design, develop and deliver high-quality training materials and learning solutions to support finance system implementations, including SAP S/4HANA and contract management platforms. Conduct Training Needs Analysis (TNA) to identify learning requirements, capability gaps and impacted user groups. Translate complex system functionality, process changes and technical concepts into clear, engaging and user-friendly learning content. Deliver training to end users and Super Users using a blend of learning methods, including classroom-based, virtual and digital training solutions. Participate in Train-the-Trainer sessions delivered by implementation partners and cascade knowledge through effective end-user training programmes. Work closely with Finance SMEs and Super Users to validate training content and support knowledge transfer across the business. Develop training plans and schedules aligned to programme milestones, deployment activities and go-live requirements. Create and maintain supporting documentation, including process guides, user manuals, quick-reference materials and job aids. Manage and maintain training content within learning management systems or equivalent learning platforms. Monitor and evaluate training effectiveness through feedback, stakeholder engagement and adoption metrics, implementing improvements where required. Attend project and programme meetings, contributing to discussions that impact learning and business readiness. Provide regular progress updates to programme stakeholders, highlighting achievements, dependencies, risks and readiness activities. Identify and manage training-related risks, escalating issues and recommending mitigation actions where appropriate. Skills and Experience Essential Proven experience designing, developing and delivering training solutions within transformation programmes or large-scale system implementations. Demonstrable experience delivering system and process training in finance, financial services or another regulated environment. Experience working with ERP systems such as SAP, with SAP S/4HANA experience highly desirable. Strong ability to convert complex technical information and business processes into accessible and engaging training materials. Excellent communication, presentation and facilitation skills across face-to-face, virtual and digital delivery formats. Strong stakeholder management skills with the ability to build relationships and influence stakeholders at all levels. Excellent organisational and planning skills, with the ability to manage multiple priorities and work to tight deadlines. Advanced proficiency in Microsoft Office applications, particularly PowerPoint, and experience using content creation tools. Desirable Experience delivering training for contract management systems within asset finance, consumer finance or similar sectors. Knowledge of Train-the-Trainer methodologies and experience supporting Super Users or Business Champions. Understanding of recognised learning methodologies such as ADDIE. Professional learning and development qualifications such as CIPD, TAP or equivalent. Personal Attributes A proactive and adaptable self-starter with a hands-on approach to delivery. Strong problem-solving skills and the ability to operate effectively in fast-paced programme environments. Highly motivated, delivery-focused and accountable for achieving objectives. Collaborative and supportive, with a commitment to knowledge sharing and continuous improvement. Skilled at building credibility and trust across programme teams, SMEs and business stakeholders. Able to understand the broader business impacts of change and translate these into practical, effective learning solutions that support successful adoption and long-term operational success. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 25, 2026
Contractor
Training Consultant Location: Milton Keynes (Hybrid Working) Rate: competitive per day (Umbrella) Contract Length: 3 months with the strong possibility of extensions The Opportunity We are seeking an experienced Training Consultant to lead the design, development and delivery of training solutions for a major finance transformation programme. This role will focus on supporting the implementation and adoption of new finance systems, including SAP S/4HANA and contract management applications, ensuring end users are equipped with the knowledge and skills required for a successful transition. Working closely with programme teams, implementation partners and Finance Subject Matter Experts (SMEs), you will develop engaging learning solutions, deliver training to end users and Super Users, and play a critical role in driving business readiness and user adoption ahead of go-live. This is an excellent opportunity for a training professional with experience in systems implementation, ERP programmes and change initiatives within a finance or regulated business environment. Key Responsibilities Design, develop and deliver high-quality training materials and learning solutions to support finance system implementations, including SAP S/4HANA and contract management platforms. Conduct Training Needs Analysis (TNA) to identify learning requirements, capability gaps and impacted user groups. Translate complex system functionality, process changes and technical concepts into clear, engaging and user-friendly learning content. Deliver training to end users and Super Users using a blend of learning methods, including classroom-based, virtual and digital training solutions. Participate in Train-the-Trainer sessions delivered by implementation partners and cascade knowledge through effective end-user training programmes. Work closely with Finance SMEs and Super Users to validate training content and support knowledge transfer across the business. Develop training plans and schedules aligned to programme milestones, deployment activities and go-live requirements. Create and maintain supporting documentation, including process guides, user manuals, quick-reference materials and job aids. Manage and maintain training content within learning management systems or equivalent learning platforms. Monitor and evaluate training effectiveness through feedback, stakeholder engagement and adoption metrics, implementing improvements where required. Attend project and programme meetings, contributing to discussions that impact learning and business readiness. Provide regular progress updates to programme stakeholders, highlighting achievements, dependencies, risks and readiness activities. Identify and manage training-related risks, escalating issues and recommending mitigation actions where appropriate. Skills and Experience Essential Proven experience designing, developing and delivering training solutions within transformation programmes or large-scale system implementations. Demonstrable experience delivering system and process training in finance, financial services or another regulated environment. Experience working with ERP systems such as SAP, with SAP S/4HANA experience highly desirable. Strong ability to convert complex technical information and business processes into accessible and engaging training materials. Excellent communication, presentation and facilitation skills across face-to-face, virtual and digital delivery formats. Strong stakeholder management skills with the ability to build relationships and influence stakeholders at all levels. Excellent organisational and planning skills, with the ability to manage multiple priorities and work to tight deadlines. Advanced proficiency in Microsoft Office applications, particularly PowerPoint, and experience using content creation tools. Desirable Experience delivering training for contract management systems within asset finance, consumer finance or similar sectors. Knowledge of Train-the-Trainer methodologies and experience supporting Super Users or Business Champions. Understanding of recognised learning methodologies such as ADDIE. Professional learning and development qualifications such as CIPD, TAP or equivalent. Personal Attributes A proactive and adaptable self-starter with a hands-on approach to delivery. Strong problem-solving skills and the ability to operate effectively in fast-paced programme environments. Highly motivated, delivery-focused and accountable for achieving objectives. Collaborative and supportive, with a commitment to knowledge sharing and continuous improvement. Skilled at building credibility and trust across programme teams, SMEs and business stakeholders. Able to understand the broader business impacts of change and translate these into practical, effective learning solutions that support successful adoption and long-term operational success. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Financial Planning Administrator Leicestershire Up to £28,000 Our client is a successful boutique Financial Planning business with an excellent reputation and a loyal client base across the East Midlands. As the business continues to grow, they are now looking to appoint an experienced Financial Planning Administrator to join their close-knit team. This is a fantastic opportunity for an experienced administrator who is looking to take the next step in their career and become an integral part of a growing boutique practice. The Opportunity This role offers the opportunity to work closely and directly with the Director of the business , providing dedicated one-to-one administrative support and gaining valuable exposure to all aspects of the financial planning process. You will become a key member of the team, working alongside the Director to ensure clients receive a consistently high level of service. Due to the boutique nature of the business, the role offers a more personal and collaborative working environment, with the opportunity to take ownership of your work and make a genuine contribution to the continued growth of the practice. The role is primarily office-based , with some flexibility for home working where required. Key Responsibilities Provide comprehensive one-to-one administrative support to the Director and Financial Planner. Prepare and process new business applications across pensions and investments . Liaise confidently with product providers and clients to obtain policy information, documentation and updates. Maintain accurate and up-to-date client records using relevant back-office systems. Prepare client review packs, reports and supporting documentation ahead of meetings. Monitor new business pipelines and ensure cases are progressed efficiently and within required timescales. Assist with valuations, fund switches and withdrawals where required. Ensure all client documentation meets FCA regulatory standards and the firm's internal compliance procedures. Provide wider administrative support across the business, ensuring the smooth running of the client journey from initial contact through to ongoing servicing. About You The successful candidate will ideally have: Previous experience within a Financial Planning or Wealth Management environment - essential. Strong organisational skills, with the ability to prioritise and manage multiple tasks effectively. Excellent attention to detail and a high level of accuracy. Confident communication skills and a professional, client-focused approach. A proactive and self-motivated attitude, with the ability to work independently and take ownership of tasks. Good working knowledge of Microsoft Office , particularly Outlook, Word and Excel. Knowledge of financial products, including pensions, investments and protection , would be advantageous. Previous experience using industry-specific back-office systems would be beneficial. Why Consider This Opportunity? This is an exciting opportunity to join a growing boutique financial planning business where you will work closely with the Director and play an important role in the ongoing success of the practice. The position would suit someone who enjoys working in a personal, professional and collaborative environment , values building strong client relationships and is looking for a role where their contribution will be genuinely recognised. With direct exposure to the Director and the wider financial planning process, this role offers the opportunity to develop your experience, broaden your knowledge and become a trusted and valued member of the business. Interested? If you are an experienced Financial Planning Administrator looking for your next career move within a successful boutique practice, we would love to hear from you. To apply, please submit your application online or contact one of our specialist consultants for further information, quoting reference NJR16937
Aug 25, 2026
Full time
Financial Planning Administrator Leicestershire Up to £28,000 Our client is a successful boutique Financial Planning business with an excellent reputation and a loyal client base across the East Midlands. As the business continues to grow, they are now looking to appoint an experienced Financial Planning Administrator to join their close-knit team. This is a fantastic opportunity for an experienced administrator who is looking to take the next step in their career and become an integral part of a growing boutique practice. The Opportunity This role offers the opportunity to work closely and directly with the Director of the business , providing dedicated one-to-one administrative support and gaining valuable exposure to all aspects of the financial planning process. You will become a key member of the team, working alongside the Director to ensure clients receive a consistently high level of service. Due to the boutique nature of the business, the role offers a more personal and collaborative working environment, with the opportunity to take ownership of your work and make a genuine contribution to the continued growth of the practice. The role is primarily office-based , with some flexibility for home working where required. Key Responsibilities Provide comprehensive one-to-one administrative support to the Director and Financial Planner. Prepare and process new business applications across pensions and investments . Liaise confidently with product providers and clients to obtain policy information, documentation and updates. Maintain accurate and up-to-date client records using relevant back-office systems. Prepare client review packs, reports and supporting documentation ahead of meetings. Monitor new business pipelines and ensure cases are progressed efficiently and within required timescales. Assist with valuations, fund switches and withdrawals where required. Ensure all client documentation meets FCA regulatory standards and the firm's internal compliance procedures. Provide wider administrative support across the business, ensuring the smooth running of the client journey from initial contact through to ongoing servicing. About You The successful candidate will ideally have: Previous experience within a Financial Planning or Wealth Management environment - essential. Strong organisational skills, with the ability to prioritise and manage multiple tasks effectively. Excellent attention to detail and a high level of accuracy. Confident communication skills and a professional, client-focused approach. A proactive and self-motivated attitude, with the ability to work independently and take ownership of tasks. Good working knowledge of Microsoft Office , particularly Outlook, Word and Excel. Knowledge of financial products, including pensions, investments and protection , would be advantageous. Previous experience using industry-specific back-office systems would be beneficial. Why Consider This Opportunity? This is an exciting opportunity to join a growing boutique financial planning business where you will work closely with the Director and play an important role in the ongoing success of the practice. The position would suit someone who enjoys working in a personal, professional and collaborative environment , values building strong client relationships and is looking for a role where their contribution will be genuinely recognised. With direct exposure to the Director and the wider financial planning process, this role offers the opportunity to develop your experience, broaden your knowledge and become a trusted and valued member of the business. Interested? If you are an experienced Financial Planning Administrator looking for your next career move within a successful boutique practice, we would love to hear from you. To apply, please submit your application online or contact one of our specialist consultants for further information, quoting reference NJR16937
An exciting opportunity has arisen within our Networks Division for an experienced Insurance Relationship Manager to join our Business Partner Team. Reporting to the Head of Client Service , you will manage relationships with a panel of Network Members and work closely with key Insurer Partners. You will be responsible for delivering value through the Willis Networks proposition, building trusted partnerships and identifying opportunities to support business growth. As a key point of contact for your Network Members, you will develop a strong understanding of their businesses, objectives and placement strategies, connecting them with the right Willis and insurer solutions. Working closely with the wider team, you will also develop strong relationships with Insurer Partners, providing market insight, identifying opportunities and helping to resolve issues. About Willis Networks Established in 1999, WTW Networks is one of the best known and most progressive insurance networks in the UK. The Network provides members with enhanced access to insurer markets, specialist Willis expertise, exclusive products, training and support across areas including marketing, compliance and strategic development. We work closely with a defined panel of Insurer Partners to create opportunities and deliver value for our members. The Role Build a strong understanding of Network Members' businesses, objectives and strategies, ensuring they access the right elements of the Willis Networks proposition at the right time. Manage relationships with selected Network Members across the UK, understanding their placement strategies and working with appropriate insurer markets to deliver effective solutions. Develop strong relationships with Insurer Partners, providing insight, identifying opportunities and resolving issues for Network Members. Identify and deliver opportunities that support Network Member development, insurer engagement and Willis Networks growth. Deliver agreed revenue growth and operating income targets across your portfolio. Maintain clear action plans and demonstrate progress and delivery against agreed objectives. Analyse business plans, data and market situations to provide informed recommendations and practical solutions. What you'll bring Experience managing insurance broker relationships and developing accounts, ideally within the SME insurance market. Strong influencing and negotiation skills, with the ability to build mutually beneficial relationships and achieve positive outcomes. Excellent relationship management, communication and presentation skills, with confidence engaging stakeholders at all levels. Strong planning, organisational and time-management skills, with the ability to manage multiple Network Member and Insurer Partner relationships. Commercially minded, with the ability to identify opportunities and contribute to revenue growth. Strong analytical and problem-solving skills, with the ability to translate data and business information into practical recommendations. Able to work independently while collaborating effectively with colleagues across the wider business. A strong commitment to client service, market integrity and delivering high-quality outcomes. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Aug 25, 2026
Full time
An exciting opportunity has arisen within our Networks Division for an experienced Insurance Relationship Manager to join our Business Partner Team. Reporting to the Head of Client Service , you will manage relationships with a panel of Network Members and work closely with key Insurer Partners. You will be responsible for delivering value through the Willis Networks proposition, building trusted partnerships and identifying opportunities to support business growth. As a key point of contact for your Network Members, you will develop a strong understanding of their businesses, objectives and placement strategies, connecting them with the right Willis and insurer solutions. Working closely with the wider team, you will also develop strong relationships with Insurer Partners, providing market insight, identifying opportunities and helping to resolve issues. About Willis Networks Established in 1999, WTW Networks is one of the best known and most progressive insurance networks in the UK. The Network provides members with enhanced access to insurer markets, specialist Willis expertise, exclusive products, training and support across areas including marketing, compliance and strategic development. We work closely with a defined panel of Insurer Partners to create opportunities and deliver value for our members. The Role Build a strong understanding of Network Members' businesses, objectives and strategies, ensuring they access the right elements of the Willis Networks proposition at the right time. Manage relationships with selected Network Members across the UK, understanding their placement strategies and working with appropriate insurer markets to deliver effective solutions. Develop strong relationships with Insurer Partners, providing insight, identifying opportunities and resolving issues for Network Members. Identify and deliver opportunities that support Network Member development, insurer engagement and Willis Networks growth. Deliver agreed revenue growth and operating income targets across your portfolio. Maintain clear action plans and demonstrate progress and delivery against agreed objectives. Analyse business plans, data and market situations to provide informed recommendations and practical solutions. What you'll bring Experience managing insurance broker relationships and developing accounts, ideally within the SME insurance market. Strong influencing and negotiation skills, with the ability to build mutually beneficial relationships and achieve positive outcomes. Excellent relationship management, communication and presentation skills, with confidence engaging stakeholders at all levels. Strong planning, organisational and time-management skills, with the ability to manage multiple Network Member and Insurer Partner relationships. Commercially minded, with the ability to identify opportunities and contribute to revenue growth. Strong analytical and problem-solving skills, with the ability to translate data and business information into practical recommendations. Able to work independently while collaborating effectively with colleagues across the wider business. A strong commitment to client service, market integrity and delivering high-quality outcomes. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Join Rainbow Trust Children's Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams' ability to deliver life-changing support to families with seriously ill children. About the role: Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects. With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making. This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation. What we're looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. A systematic and effective problem solver - you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines - you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail -you're a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally - you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures - you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. Why join us? We're proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we're committed to creating a great place to work. You will benefit from: Pension scheme where we contribute 5% of your salary and you contribute at least 3%. Flexible working hours to balance home and working life. 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. Time off in Lieu. Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. Access to the Blue Light Card Scheme, and other rewards and discounts. Bike to work, season ticket loan and payroll giving schemes. A recommend a friend recruitment bonus scheme. Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page. More information about us and our recruitment process can be found in our online Candidate Pack. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. Apply now: To apply please send your CV and Covering letter to us via the link. Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification. For a full job description and person specification please visit our website Please disclose in your covering letter if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Aug 25, 2026
Full time
Join Rainbow Trust Children's Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams' ability to deliver life-changing support to families with seriously ill children. About the role: Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects. With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making. This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation. What we're looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. A systematic and effective problem solver - you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines - you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail -you're a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally - you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures - you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. Why join us? We're proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we're committed to creating a great place to work. You will benefit from: Pension scheme where we contribute 5% of your salary and you contribute at least 3%. Flexible working hours to balance home and working life. 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. Time off in Lieu. Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. Access to the Blue Light Card Scheme, and other rewards and discounts. Bike to work, season ticket loan and payroll giving schemes. A recommend a friend recruitment bonus scheme. Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page. More information about us and our recruitment process can be found in our online Candidate Pack. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. Apply now: To apply please send your CV and Covering letter to us via the link. Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification. For a full job description and person specification please visit our website Please disclose in your covering letter if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Jonathan Lee Recruitment Ltd
Hindlip, Worcestershire
The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak and are seeking a Marketing Graduate (24 month FTC) Job Description Reporting to the Head of Marketing and CRM, you will gain a thorough understanding of, and invaluable experience in, our European promotional activities, including exhibitions, open houses, social media, corporate branding, digital marketing, video production, sales support, CRM and more. As part of your training, we will support you in furthering your qualifications through the Chartered Institute of Marketing (CIM), if desired. Here are some of the typical skills and experiences you will develop during your time with us: A thorough understanding of our global, regional and local marketing functions. The opportunity to work with, and learn from, a high-performing marketing team made up of experts in their fields. Experience using software that supports the marketing function, including Canva, Adobe and Hootsuite. Delivering communications plans through press releases, articles, videos, graphics, social media posts and more. Creating and distributing internal communications materials. Supporting the European Marketing team with administrative and local event tasks. Liaising with European team members to understand and support local requirements. Supporting other departments across the business with marketing materials. Updating our website and supporting digital marketing requirements. Essential Skills A flexible and dedicated team player, able to work independently while supporting colleagues. A positive, proactive attitude and a strong desire to learn. Excellent verbal and written communication skills. Strong planning and project management skills, with the ability to deliver work on time. Excellent attention to detail, with strong analytical, problem-solving and creative skills. This is a highly sought-after role, offering the right candidate a substantial amount of experience in a short period of time. It would suit a hardworking and ambitious graduate who has studied marketing, or a degree subject with significant marketing content, and who would like to develop their knowledge of real-world marketing within a global company and brand leader in its industry. The Reward The successful candidate can also expect the following: Join a successful, multi-national manufacturing company. Excellent career potential. 25 Days Holiday plus Bank Holidays. X2 Salary Life Insurance Package and Well Being Programmes. Aviva Pension. Free Uniform. Free Parking. Subsidised Restaurant on site. Working hours are Monday to Friday 8-15am to 16-30 pm. Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time. If this Marketing Graduate role sounds like the right opportunity for you then please call to discuss further or email me at the address supplied. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Aug 25, 2026
Contractor
The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak and are seeking a Marketing Graduate (24 month FTC) Job Description Reporting to the Head of Marketing and CRM, you will gain a thorough understanding of, and invaluable experience in, our European promotional activities, including exhibitions, open houses, social media, corporate branding, digital marketing, video production, sales support, CRM and more. As part of your training, we will support you in furthering your qualifications through the Chartered Institute of Marketing (CIM), if desired. Here are some of the typical skills and experiences you will develop during your time with us: A thorough understanding of our global, regional and local marketing functions. The opportunity to work with, and learn from, a high-performing marketing team made up of experts in their fields. Experience using software that supports the marketing function, including Canva, Adobe and Hootsuite. Delivering communications plans through press releases, articles, videos, graphics, social media posts and more. Creating and distributing internal communications materials. Supporting the European Marketing team with administrative and local event tasks. Liaising with European team members to understand and support local requirements. Supporting other departments across the business with marketing materials. Updating our website and supporting digital marketing requirements. Essential Skills A flexible and dedicated team player, able to work independently while supporting colleagues. A positive, proactive attitude and a strong desire to learn. Excellent verbal and written communication skills. Strong planning and project management skills, with the ability to deliver work on time. Excellent attention to detail, with strong analytical, problem-solving and creative skills. This is a highly sought-after role, offering the right candidate a substantial amount of experience in a short period of time. It would suit a hardworking and ambitious graduate who has studied marketing, or a degree subject with significant marketing content, and who would like to develop their knowledge of real-world marketing within a global company and brand leader in its industry. The Reward The successful candidate can also expect the following: Join a successful, multi-national manufacturing company. Excellent career potential. 25 Days Holiday plus Bank Holidays. X2 Salary Life Insurance Package and Well Being Programmes. Aviva Pension. Free Uniform. Free Parking. Subsidised Restaurant on site. Working hours are Monday to Friday 8-15am to 16-30 pm. Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time. If this Marketing Graduate role sounds like the right opportunity for you then please call to discuss further or email me at the address supplied. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
