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Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Senior Administrator Your new company Join an environmentally conscious and successful team, providing vital financial and administrative support to their Financial Controller, Directors, and wider business. This is a varied role with real impact. Your new role Prepare and issue sales invoices with project managers and directorsInput financial data into accounting and project management systemsAnalyse and process purchase invoicesManage project financial administrationLiaise with sub-consultants on contracts, invoicing, and insuranceSupport Quality Management (ISO 9001), including audits and record-keepingContribute to office health, safety, and wellbeing tasksPrepare for and attend monthly management and fee forecast meetingsProvide general admin support: contact management, events, scheduling, inbox monitoring, and marketing tasks What you'll need to succeed Experience in a similar administrative/finance roleStrong IT skills, especially Microsoft OfficeExperience with accounting software (Pegasus Opera, Xero, or similar preferred)Excellent written English and numeracyOutstanding organisation and attention to detail What you'll get in return Hybrid working (3 days office / 2 days home)22 days holiday + bank holidaysCPD opportunitiesHealthcare coverDeath in service benefitFree on-site parking (own transport required due to location) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Inc. in 1994 and launched it online in 1995. started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Kindle, Amazon Web Services, At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Program Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Key job responsibilities You will drive programs, partnerships, and features that help us fully utilize the Alternate Channels network for Amazon Logistics (AMZL) Japan, help in expanding selection and growth of Amazon non-van-based deliveries across the country. This role offers the opportunity to partner closely with multiple functions and teams including DS Operations, Field Teams, Tech team, Customer Service and Shipment Delivery support teams, finance, legal and PR teams. The ability to influence others without authority and speed to execution will be critical to success in this role. The ideal candidate possesses a track record of successful relationship management, program and project management, strong analytical and business acumen, and experience managing reporting and analysis. Great communication skills, Bias for Action, Deliver Results and Earn Trust will be essential to your success. The candidate is a self-starter who will take ownership of program and business problems to deliver successful results. - Defining a seamless customer/delivery experience for Alternate Channels Partners in Japan - Creating strategy, setting priorities and communicating across business partners and stakeholders for timely execution - Plan and execute tech configurations related to Amazon Alternate Channels Partner for scale and sustainability. - Architect and deploy a sophisticated multi-dimensional operational framework that intrinsically prioritizes safety protocols through strategic risk mitigation. - Translating the customer experience into a logical sequence and mapping our roadmap and program initiatives to measurable business value. - Collaborate with cross functional teams within Amazon Logistics and outside Amazon logistics to define strategy for acquisition and partner onboarding. - Work closely with ACES and station operations teams to launch, scale and implement processes and product changes. - Working with operations, product and tech teams to make prioritization/emulate good practices and conceptualize and implement program and tech interventions. - Identify process gaps and drive projects for sustained improvements, influencing and working with technology, operations and business teams and leaders. - Identify cost saving opportunities and execute raising the bar on customer and partner experience A day in the life As a Sr. Program Manager in Alternate Channels, your day revolves around driving operational excellence through continuous collaboration. You'll partner with internal teams (Operations, Transportation, Tech, Finance) and external stakeholders (delivery partners, vendors) to build and optimize our non-van delivery network. From analyzing performance metrics and leading cross-functional meetings to developing scalable processes and conducting field observations, you'll balance daily operations with long-term strategic planning. Your focus remains on creating robust foundations that will support the future growth of Amazon's innovative delivery channels in Japan. About the team As leaders in innovative delivery solutions, the Alternate Channels team shapes the future of non-van delivery methods across Amazon Logistics Japan. Through our commitment to safety, reliability, and customer obsession, we're building Japan's most trusted delivery channel in Japan. BASIC QUALIFICATIONS - 8+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience defining and executing program requirements - Experience in complex problem solving, and working in a tight schedule environment - Experience leading process improvements - Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience working in a matrixed organization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 13, 2025 (Updated 28 minutes ago) Posted: April 29, 2025 (Updated 29 minutes ago) Posted: June 16, 2025 (Updated 36 minutes ago) Posted: April 8, 2025 (Updated about 1 hour ago) Posted: May 28, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Business Unit: Group Risk, Model Risk & Analytics Salary range: up to circa £75,000 per annum DOE + benefits Location: UK Remote (with the expectation to come together as a team twice a year) Contract type : Permanent Our Team Having solid Model Risk Management frameworks is super important for us to handle the risks that come with using Deterministic Quantitative Methods (DQMs) for our decisions, especially with all the complex regulations and growing expectations from regulators. Plus, with new tech like AI and testing financial realities, such as living costs challenges and lending affordability constraints, the methods' space is constantly evolving and needs to be managed well. That's where our team steps in! We provide independent validations and reviews, working with stakeholders across the bank to ensure our method developments are top-notch. We also make sure we stick to frameworks and policies by helping identify and fix any compliance gaps. What you'll be doing Forging and maintaining relationships with key stakeholders within relevant areas to identify, tier and independently validate Deterministic Quantitative Methods (DQMs) Leading and supporting your direct report(s) covering an array of method types and performing independent validations ranging from high-level diagnostic reviews to deep dives Independently carrying out validations of key DQMs Driving innovation, automation and optimisation of team processes in relation to DQMs, while ensuring compliance with a range of regulations Presenting DQM validation findings at technical forums and relevant governance committees. Producing necessary Management Information (MI), summary reports and providing committees with regular progress on DQM validations, as required Providing thought leadership and leading projects relating to innovating, optimising and automating processes used in DQM validations Influencing frameworks, standards and policies to do with DQM governance, oversight and validation. We need you to have Significant experience in developing / validating quantitative risk methods, gained either in Risk (e.g. RWA engine), Finance (e.g. ECL engine) or elsewhere (e.g. affordability calculators) Substantial knowledge in risk-specific systems (e.g. PowerCurve, Siebel) gained from implementing methods in such systems, validating them or using them to monitor methods and report on outputs Advanced expertise of at least one programming language, e.g. SAS, R, Python, SQL and expert knowledge of Excel and Visual Basic Experience in independently validating / reviewing or building financial risk models / methods Superior written and oral communication skills, with the ability to articulate complex technical concepts to non-technical audiences Skilled in leading a high-performing team in a fast-paced environment, including effective resource management, positive behaviours and performance coaching to build capability. It's a bonus if you have but not essential Knowledge of Model Risk Management frameworks and associated regulations (e.g. SS1/23, Consumer Duty) Familiarity with data science processes (e.g. pipelines) and associated technologies Exposure to range of risk modelling techniques (e.g. logistic and time series regressions and Machine Learning methods, such as gradience boosting, random forests, etc.) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Description At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on ensuring that Chase and the broader firm maintain market-leading resiliency plans and playbooks. As a Vice President Business Resiliency Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. Job responsibilities: Business Resiliency: Lead the execution of Business Impact Analyses (BIAs) and Business Continuity Plan (BCP) Risk Assessments across all key global locations. Oversee the development and implementation of effective BCPs globally, ensuring alignment across business divisions and support functions and provide strategic oversight and peer reviews on team members' resiliency plans. Ensure all business continuity documentation is regularly reviewed, updated, and rigorously tested. Identify and manage Important business services and applications, conducting comprehensive impact assessments. Lead and manage high-impact projects, driving innovation and improvement. Maintain JPMorgan's forward-looking delivery by maintaining awareness of current and future regulator driven / best practice changes and ensure procedures are maintained with clear quality controls and standards. Response Management: Lead the assessment of regulatory impacts during incidents, taking ownership of reporting and communication. Direct escalated incident bridge calls with senior leadership, ensuring clear and effective communication. Foster strong relationships with Technology Incident Management and Firmwide Resiliency teams. Build and maintain effective relationships with operations managers, senior leaders, and regulatory teams to ensure a comprehensive understanding of incident impacts. Provide on-call support during weekends and holidays, as needed. Required qualifications, capabilities and skills: Strong leadership skills with the ability to influence and drive outcomes under pressure. Extensive expertise in business resiliency, with a proven track record of managing, testing, and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and strategic thinker with a focus on continuous improvement. Preferred qualifications, capabilities and skills Bachelor's degree (preferred) Extensive experience in business resiliency Experience working with tools such as ServiceNow, Confluence, GENT etc. Excellent communication skills and ability to collaborate with team members. Relevant Resiliency Certification / Qualifications beneficial (CBCI, AMBCI, MBCI) Engineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Associate Director Relationship Management, Employee Share-Plans Location: London (Hybrid) In this position, you'll be based in the office for a minimum of three days a week, with the flexibility to work from home for some of your working week.Find out more about our flexible work culture at We give you a world of potential As the Associate Director of Relationship management for our Share-Plans business you will be expected to independently manage a team of Relationship Managers who in turn manage large and complex client relationships by effective relationship management techniques while also identifying, capturing, and maximising all revenue opportunities. The role requires the individual to lead a relationship team, be an ambassador for the Computershare business, and be a senior point of contact for our clients. A role you will love The Associate Director of Relationship Management is a strategic leadership role responsible for developing, nurturing, and expanding relationships with clients, partners, and stakeholders, alongside the management of a high-performance team, establishing a culture of accountability and growth across the team. This position focuses on driving client satisfaction, retention, and growth by delivering exceptional service and thought leadership. The role also requires the ability to navigate the organisation effectively, lead relationships with Clients and upsell in both new and existing business. The Associate Director will be expected to manage client actions, deliver resolutions to issues through creative solutions and service excellence. You will also lead a team of engaged and motivated employees to continued success. Key Responsibilities: Develop and implement strategic relationship management plans to foster long-term partnerships and identify growth opportunities. Collaborate with sales, marketing, product, and operations teams to coordinate efforts that enhance client experience and meet business objectives. Analyse client needs and provide solutions to maximise value and achieve client goals. Monitor and report on relationship status, proactively addressing potential issues and risks. Mentor and guide relationship management team members, fostering professional development and best practices. Represent the organization at client meetings, industry events, and conferences to enhance brand presence and build networks. Support contract negotiations, renewals, and service level agreements in partnership with legal and finance teams. Drive continuous improvement initiatives to optimise relationship management processes and tools. Proactively identify and maximise all existing and new revenue opportunities and associated Earnings before interest, taxes, depreciation and amortization. Support the design, development, and delivery of professional presentations for both internal and external stakeholders. Compile and deliver well-structured financial analysis, costings, and identifying trends. Ensure completion of core governance and procedures to maintain compliance and regulatory responsibilities across the team. Maintain customer information as required for internal analysis. As a subject matter expert, you will deliver market updates and thought leadership to clients. What will you bring to the role? We're looking for an experienced Relationship Professional operating at Associate Director level with significant commercial experienceand ideally with experience of Share-plan products and regulation. You will be commercially focused with business acumen and the ability to recognise levers of profitability and how to best deploy these with new and existing clients. You will be able to drive business development, quickly getting up to speed with the very specialised nature of our product and marketplace. Working with numerous senior stakeholders, you will maintain the integrity of our product and resolve conflicting interests when necessary. Key Attributes: Experience working within the benefits/Shareplans industry, and applicable portals. Proven experience as a manager and leader with a desire to manage and motivate a diverse and busy team. Results orientated/professional best practice approach Strategic thinker with excellent problem-solving abilities and attention to detail. Strong interpersonal, communication, and negotiation skills. Proven track record of managing complex client relationships and driving business growth. Highly Analytical and numerate - design costing plans and models Proven experience of negotiation and Influencing skills Educated to degree level or equivalent (desirable) Institute of Chartered Secretaries Association (ICSA) qualified (desirable) Ability to travel will be required in this role. This is a fantastic opportunity to join an ambitious market leading company with an extensive global footprint, offering excellent progression routes, variety, and plenty of opportunities to upskill yourself. If you're a result driven, seasoned business development or sales professional, comfortable with dealing with experienced company leaders, then this role could be a great fit. Rewards designed for you Flexible work to help you find the best balance between work and lifestyle. Health and wellbeingrewards that can be tailored to support you and your family. Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit .

SF Recruitment are currently recruiting for a Credit Controller to join the team on a permanent basis. This is a challenging yet rewarding role offering an opportunity where no two days are the same. As the Senior Credit Controller, you will be responsible for issuing sales invoices, allocating cash, chasing outstanding payments via telephone, fax and email, allocating incoming payments to the sales ledger and resolving incoming queries. You will be reporting directly into the Credit Manager whilst working within an excellent finance department. You will be a strong team player with excellent communication and organisational skills, together with the ability to work to deadlines and achieve results under pressure, whilst maintaining excellent customer relationships. You will be an experienced credit controller with proven skills in chasing debt and working to targets. Our client is a growing business who are driven to becoming the market leader in their field. All employees will be provided with ongoing training and support from the well structured and experienced Management team. This company offer an excellent benefits package.

Role: Head of People Advisory Services Location: Newcastle, Sheffield or London (hybrid with regular travel to schools and MAT s) Salary: £60k-£65k Benefits: 30 days annual leave + birthday off Free parking onsite Enhanced parental leave Income protection plan Private medical care Life assurance EAP and online/digital GP Wellbeing support services Professional development Fantastic supportive culture We are The Edwin Group - a growing collective of like-minded education professionals, working together to positively impact the lives of young people. At the Edwin Group we are incredibly proud of the products and services we provide to our valued clients in the Education sector. We are looking for an inspirational Head of People Advisory Services for our Edwin People division; to lead and manage our growing team in the delivery of high-quality strategic HR advice and support exclusively to Schools and Multi Academy Trusts (MATs). We have ambitious plans to grow the business and would like the successful person to grow with us. Edwin People support Schools and MATs to deliver organisational improvement, reduce workload, and enhance staff retention by providing expert HR, financial, recruitment, and strategic leadership support, whilst driving efficiency and securing financial stability. We predominantly work with Senior Leaders and Headteachers, supporting their school or MAT development and providing additional capacity and expertise to address key challenges. We are fully committed to establishing Edwin People as a strong and respected brand in the education sector, through the development of a compelling suite of services and products but also increasing our role as thought leaders in the sector. Since launching in January 2024, feedback from clients on the quality of our services has been excellent and we are now ready to scale up, accelerating our growth plans and building a service that operates nationally, supported by our branch network across The Edwin Group. The role: The Head of People Advisory Services will be integral to helping to shape and develop our services together with leading on School MAT contracts ensuring the provision of high quality proactive strategic advice to our clients through project work and retained service contracts. With shared responsibility for a small team, the role will provide expert guidance on MAT mergers, MAT growth, staffing reviews, and complex employee relations cases, acting as a trusted advisor and sounding board for headteachers, CEOs, and internal HR teams. Responsibilities: Working collaboratively with the Edwin People Senior Team, lead the commercial success of the business, the shaping of service offerings, generating new business opportunities, ensuring high quality service delivery and maximising client retention. Lead and develop a national team of people professionals to ensure a high-quality service to our client base. Ensuring their professional development and providing the necessary guidance and support to ensure they flourish in their roles. Be an advocate and promoter of Edwin People and wider Edwin products and services. Develop and maintain high quality relationships with Schools and MAT s. Provide high-quality strategic HR support, offering proactive strategic advice in alignment with employment legislation and education sector standards. Serve as a senior point of contact for clients, offering expert guidance on the full range of HR needs including policies, procedures, terms and conditions, employee relations, change management, talent and reward, and employment legislation. Act as a vital sounding board to school and MAT internal teams in areas such as people strategy, organisational design, workforce planning, succession planning and culture development, Lead on undertaking external reviews including executive pay, pay and rewards, employer brand, wellbeing and flexible working. Lead on school and MAT growth projects including academisation, MAT growth and MAT mergers including all aspects of TUPE, HR due diligence and risk management. Provide strategic advice on change management processes, including redundancies, restructures, and TUPE transfers. Business Development Develop strategies to identify potential clients and actively pursue new business opportunities to expand the company's reach. Establish and nurture relationships with key stakeholders, including schools, multi-academy trusts (MATs), and other educational partners to secure long-term partnerships. Work with the sales & marketing teams to create compelling proposals and presentations to showcase the company's services and solutions to prospective clients. Present workshops, webinars and events to demonstrate our knowledge and expertise in the sector. Work closely with marketing teams to develop and implement effective marketing campaigns and strategies that promote the company's services. Monitor market trends: Stay informed about industry trends, competitor activities, and market conditions to identify opportunities for growth and innovation. Drive business development initiatives and projects, ensuring they align with the company's overall strategic goals and objectives. Monitor and report on the progress of business development activities, providing regular updates to senior management. Employee Relations & Case Management: Manage complex employee relations cases, ensuring they are handled effectively and in compliance with internal policies and employment law. Supporting and advising at formal hearings and appeals Work collaboratively with Trade Unions and employee representatives where applicable. Policy Development & Implementation: Advise on the development, review, and implementation of HR policies and procedures across client organisations, ensuring they are aligned with statutory requirements and best practices. Provide training and guidance to managers on the interpretation and application of these policies. Group Wide Responsibilities Act as an Ambassador for the Group s ESG strategy demonstrated through a commitment to adopt, promote and comply with ESG policies, developments, and initiatives. Ensure company policies and legal guidelines are understood and adhered to. Working in collaboration with Group departments e.g. Partnerships, Marketing, and Finance. Any other duties commensurate with the level of the role. Requirements and skills HR or Business Management Degree or equivalent CIPD Level 7 (or working towards) or equivalent experience in a generalist HR role. Minimum of 5 years experience in education HR at a senior level Experience with safer recruitment practices and maintaining compliance with regulatory frameworks such as OFSTED. Experience of working with Trade Unions. Previous experience of working in and supporting within the education sector, ideally to schools or multi-academy trusts. Experience of advising at board or executive level. Previous experience of leading and mentoring a team of HR professionals. Previous experience of design and implementation of organisational development initiatives. Proven experience managing complex employee relations cases and change management including restructures, redundancies, absence management, disciplinaries, and grievances. Previous experience of project managing end to end TUPE processes Strong understanding of UK employment law, specifically in the education sector. Excellent communication and interpersonal skills with the ability to influence and coach senior stakeholders. Ability to write reports with a focus on high quality and attention to detail. Ability to manage multiple clients and projects simultaneously while maintaining attention to detail and meeting deadlines. Proficiency in HR systems and data management, with strong IT skills (Microsoft Office suite). Customer-focused with a proactive and solution-oriented approach. Ability to work independently as well as collaboratively within a team. Resilient, with the ability to handle sensitive and confidential issues tactfully. Commitment to ongoing professional development and learning. Willingness to travel to client sites as required with a full driving license and access to a vehicle. Willingness to undergo an Enhanced Disclosure and Barring Service (DBS) Check and other relevant clearance checks. Commitment to safeguarding children and young people and ensuring that all policies, procedures and service provision practices comply with all statutory safeguarding requirements and obligations. Requirements and skills Desirable Leadership qualification Business development skills Health & Safety experience . click apply for full job details

Role: Senior People Partner Location: Northeast (hybrid with regular travel to schools and MAT s) Salary: £45k-£55k DOE Benefits: 30 days annual leave + birthday off Free parking onsite Enhanced parental leave Income protection plan Private medical care Life assurance EAP and online/digital GP Wellbeing support services Professional development Fantastic supportive culture We are The Edwin Group - a growing collective of like-minded education professionals, working together to positively impact the lives of young people. At the Edwin Group, we are incredibly proud of the products and services we provide to our valued clients in the Education sector. We are looking for an inspirational Senior People Partner for our Edwin People division to support with leading our growing team in the delivery of high-quality strategic HR advice and support exclusively to Schools and Multi Academy Trusts (MATs). Edwin People support Schools and MATs to deliver organisational improvement, reduce workload, and enhance staff retention by providing expert HR, financial, recruitment, and strategic leadership support, whilst driving efficiency and securing financial stability. We predominantly work with Senior Leaders and Headteachers, supporting their school or MAT development and providing additional capacity and expertise to address key challenges. We are fully committed to establishing Edwin People as a strong and respected brand in the education sector, through the development of a compelling suite of services and products but also increasing our role as thought leaders in the sector. Since launching in January 2024, feedback from clients on the quality of our services has been excellent, and we are now ready to scale up, accelerating our growth plans and building a service that operates nationally, supported by our branch network across The Edwin Group. The role: The Senior People Partner will be integral to helping to shape and develop our services, together with leading on School MAT contracts, ensuring the provision of high-quality proactive strategic advice to our clients through project work and retained service contracts. With shared responsibility for a small team, the role will provide expert guidance on complex employee relations cases, acting as a trusted advisor and sounding board for headteachers, CEOs, and internal HR teams. Responsibilities: Lead and manage a portfolio of school and MAT clients, developing strong and trusted relationships with Senior Leaders, Trustees and Governors. Be an advocate and promoter of the Edwin People and wider group products and services. Lead and manage a small team of People Partners, ensuring a high-quality service to our client base. Ensuring their professional development and providing the necessary guidance and support to ensure they flourish in their roles. Provide high-quality strategic HR support, offering proactive strategic advice in alignment with employment legislation and education sector standards. Serve as a point of contact for clients, offering expert guidance on the application of HR policies, procedures, terms and conditions and employment legislation. Provide hands-on HR advice, including guidance on complex employee relations issues. Act as a vital sounding board to school and MAT internal teams in areas such as terms and conditions, employee relations issues, flexible working, TUPE etc. Lead on undertaking external reviews including executive pay, pay and rewards, wellbeing and flexible working. Lead on school and MAT growth projects, including academisation, MAT growth and MAT mergers, including all aspects of HR due diligence and risk management. Provide strategic advice on change management processes, including redundancies, restructures, and TUPE transfers. Advise School and MAT leaders on areas such as strategic workforce planning, succession planning and culture development Employee Relations & Case Management: Manage complex employee relations cases, ensuring they are handled effectively and in compliance with internal policies and employment law. Supporting and advising at formal hearings and appeals Work collaboratively with Trade Unions and employee representatives where applicable. Policy Development & Implementation: Support the development, review, and implementation of HR policies and procedures across client organisations, ensuring they are aligned with statutory requirements and best practices. Provide training and guidance to managers on the interpretation and application of these policies. Compliance & Data Management: Ensure all client HR practices adhere to safeguarding, data protection (GDPR), and other relevant regulatory requirements. Assist clients with maintaining up-to-date employee records and producing reports on key HR metrics such as absence, turnover, and employee performance. Group-Wide Responsibilities Act as an Ambassador for the Group s ESG strategy, demonstrated through a commitment to adopt, promote and comply with ESG policies, developments, and initiatives. Ensure company policies and legal guidelines are understood and adhered to. Working in collaboration with Group departments, e.g. Strategic Partnerships, Marketing, and Finance. Any other duties commensurate with the level of the role. Requirements and skills - Essential CIPD Level 7 (or working towards) or equivalent experience in a generalist HR role. Demonstrable experience working at a Senior HR advisory or business partner level. Previous experience of working in and supporting within the education sector, ideally to schools or multi-academy trusts. Experience of advising at the board or executive level. Previous experience of leading and mentoring a team of HR professionals. Previous experience of design and implementation of organisational development initiatives. Proven experience managing complex employee relations cases and change management including restructures, redundancies, absence management, disciplinaries, and grievances. Previous experience of project managing end to end TUPE processes, including undertaking due diligence processes. Strong understanding of UK employment law, specifically in the education sector. Excellent communication and interpersonal skills with the ability to influence and coach senior stakeholders. Ability to write reports with a focus on high quality and attention to detail. Ability to manage multiple clients and projects simultaneously while maintaining attention to detail and meeting deadlines. Proficiency in HR systems and data management, with strong IT skills (Microsoft Office suite). Customer-focused with a proactive and solution-oriented approach. Ability to work independently as well as collaboratively within a team. Resilient, with the ability to handle sensitive and confidential issues tactfully. Commitment to ongoing professional development and learning. Willingness to travel to client sites as required with a full driving license and access to a vehicle. Willingness to undergo an Enhanced Disclosure and Barring Service (DBS) Check and other relevant clearance checks. Commitment to safeguarding children and young people and ensuring that all policies, procedures and service provision practices comply with all statutory safeguarding requirements and obligations. Requirements and skills Desirable Degree or relevant experience in HR or education. Experience with safer recruitment practices and maintaining compliance with regulatory frameworks such as OFSTED. Experience of working with Trade Unions. Click 'apply now' to be part of our exciting journey! Process: Screening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skill, experience and passion. Phone Call with the Talent Team - You will share a call with our Talent Acquisition team who will answer any questions you have about the role, our business and any next steps. 1st Interview - This first stage will involve meeting your potential manager and team members. Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business. The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

HR Generalist HR Generalist Permanent, Full-Time but part time may be considered. Hybrid (4 Days Office / 1 day from home) Hays HR are currently supporting a client in Knaresborough with the recruiting of a standalone HR Generalist. This role will take responsibility for developing and implementing HR strategies and initiatives aligned with the overall business strategy while overseeing all HR and staff matters. Duties and responsibilities will include: Key point of contact for all HR and staffing issuesDevelop, monitor and implement HR strategies, systems and initiatives across the business which are aligned with the overall business strategy.Provide general HR advice to the Senior Management Team, balancing the company's obligations and commercial aimsSupport current and future business needsMonitor employee turnover and introduce initiatives to maintain employee turnover at an acceptable levelWork with the senior management team to create a strategy for succession planningEnsure HR policies and procedures are up-to-date with industry best practice, rolled out and understood business wideOversee employee relation issues and providing advice and guidance on the correct management of such issues to protect the business from grievances/claimsOversee the management of all disciplinary and grievances, organising, attending and minuting meetings, as requiredOversee the production of and continuously review all HR documentation (to include offer letters/contracts/role profiles/change of terms/salary increases)Oversee and manage a performance appraisal system that drives high performance across the businessOversee changes to pay & progression plansOversee all recruitment and selection campaigns; liaise with recruitment agencies, review applicant CVs, organise interviews, participate in interviews, as required and arrange appropriate candidate testing as part of the interview processOversee all new starter inductions/ onboardingEnsure individual HR files are kept up to date and accurateOversee, and support line managers, with the management of sickness absenceWork with training and development to develop and ensure implementation of an induction and ongoing training/coaching programmes for all employeesOversee administration of payroll (in conjunction with finance)Keep up to date with developments in HR practice and UK employment legislation by attending courses, webinars and reading industry updates etc. #

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Unit: Group Risk, Model Risk & Analytics Salary range: up to circa £75,000 per annum DOE + benefits Location: UK Remote (with the expectation to come together as a team twice a year) Contract type : Permanent Our Team Having solid Model Risk Management frameworks is super important for us to handle the risks that come with using Deterministic Quantitative Methods (DQMs) for our decisions, especially with all the complex regulations and growing expectations from regulators. Plus, with new tech like AI and testing financial realities, such as living costs challenges and lending affordability constraints, the methods' space is constantly evolving and needs to be managed well. That's where our team steps in! We provide independent validations and reviews, working with stakeholders across the bank to ensure our method developments are top-notch. We also make sure we stick to frameworks and policies by helping identify and fix any compliance gaps. What you'll be doing Forging and maintaining relationships with key stakeholders within relevant areas to identify, tier and independently validate Deterministic Quantitative Methods (DQMs) Leading and supporting your direct report(s) covering an array of method types and performing independent validations ranging from high-level diagnostic reviews to deep dives Independently carrying out validations of key DQMs Driving innovation, automation and optimisation of team processes in relation to DQMs, while ensuring compliance with a range of regulations Presenting DQM validation findings at technical forums and relevant governance committees. Producing necessary Management Information (MI), summary reports and providing committees with regular progress on DQM validations, as required Providing thought leadership and leading projects relating to innovating, optimising and automating processes used in DQM validations Influencing frameworks, standards and policies to do with DQM governance, oversight and validation. We need you to have Significant experience in developing / validating quantitative risk methods, gained either in Risk (e.g. RWA engine), Finance (e.g. ECL engine) or elsewhere (e.g. affordability calculators) Substantial knowledge in risk-specific systems (e.g. PowerCurve, Siebel) gained from implementing methods in such systems, validating them or using them to monitor methods and report on outputs Advanced expertise of at least one programming language, e.g. SAS, R, Python, SQL and expert knowledge of Excel and Visual Basic Experience in independently validating / reviewing or building financial risk models / methods Superior written and oral communication skills, with the ability to articulate complex technical concepts to non-technical audiences Skilled in leading a high-performing team in a fast-paced environment, including effective resource management, positive behaviours and performance coaching to build capability. It's a bonus if you have but not essential Knowledge of Model Risk Management frameworks and associated regulations (e.g. SS1/23, Consumer Duty) Familiarity with data science processes (e.g. pipelines) and associated technologies Exposure to range of risk modelling techniques (e.g. logistic and time series regressions and Machine Learning methods, such as gradience boosting, random forests, etc.) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking an experienced Cyber Technical Claims Director to join our London office. This role offers a dynamic mix of technical expertise and market engagement in the rapidly evolving cyber insurance space.As the technical referral point for complex cyber claims and queries, you will play a key role in leading the promotion of our cyber claims proposition, engaging with brokers and clients to showcase our expertise and service offerings. You will oversee claims handling and management, conducting coverage investigations and providing guidance on high-value or complex claims. Additionally, you will be responsible for building and maintaining strong relationships with cyber vendor panels, ensuring we have the right partners to support our business needs. This role requires identifying and reporting on market trends, working closely with internal stakeholders to refine our cyber claims strategy. You will also represent Travelers at industry events, conferences, and networking opportunities to enhance our market presence. We are looking for a cyber claims expert with strong technical skills in coverage analysis, claim evaluation, and negotiation. Exceptional organisational and presentation skills are essential, along with the confidence to engage with senior stakeholders and industry professionals. Previous experience in identifying and reporting on claims trends and providing insights to internal teams is highly valued. While this role does not involve direct people management, you will be instrumental in offering technical leadership, performance feedback, and strategic input to our claims team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Work with Head of Central or Complex Claim and Claim managers to ensure we implement and deliver on our individual, case specific, file strategy to drive optimal outcomes on every claim file. Attendance at Joint Settlement Meetings and other file resolution meetings. This may involve accompanying the claim professional or attendance as the sole TRV representative with our Legal team. Assist Head of Central or Complex Claims in developing new monthly reporting on significant claim activity split by Business Function. Responsibility for communicating Central Claim Review (CCR) or Technical Claim Committee (TCC) minutes and where applicable, reserve range probability to actuarial and finance. Conduct an independent monthly QM review of the claim portfolio, providing feedback on results to the Head of Central or Complex Claims. Completion of focused QM file reviews when required. Using observations from CCR/TCC attendance, referrals and the results of the QM process identify any training and or coaching requirements for claim and senior claim professionals. Develop an enhanced communication process to Business Partners of new claim notices with significant reserve or claim trend potential. Assess the performance and suitability of TRV's legal panel through the service and advice offered on the Central portfolio. Provide feedback to Claim Legal on findings and ensure TRV are consistently receiving the best service available. Work with the Head of Central or Complex Claims to enhance Management Information to assist claim analysis of our claims and provide Business Partners with operational data to assist pricing and selection of risks. Act as the main point of contact for our business partners on updates for case specific developments on our Central portfolio. Active management of our most significant claims. Provide additional support to claim professionals to assist in investigating / evaluating and resolving all claims in our portfolio Responsibility and oversight of the claim watchlist process. Word closely with Actuaries to ensure close communications around quarterly watchlist developments, ensuring we are participating in discussions around IBNR requirements. Work closely with our snr. claim professionals on assessment of watchlist cases to provide a case specific numeric assessment which feeds into our quarterly IBNR process. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Experience/knowledge of Cyber claims desirable. Experience/Knowledge of Lloyd's of London Market desirable Associate of the Chartered Insurance Institute (ACII). Advanced communication Skills - Excellent verbal/written communication, presentation and interpersonal skills with the ability to communicate tactfully and provide effective coaching. Advanced conflict resolution skills. Flexibility and openness to others points of view. Quickly builds credibility and engenders trust. Comfortable with ambiguity. Demonstrated ability to work well under pressure. Comfortable in providing performance feedback. Excellent analytical and problem solving skills. Demonstrated Project Management and organizational skills. Solid computer skills including Impact, Word, Excel, Outlook, Lotus Notes and the ability to learn new software programs as needed. Flexibility and team orientation to achieve unit goals. Detail oriented. Advanced level ability to analyse risk and to take corrective action. Legal Practice Course (LCP), Bachelor of Laws (LL.B) or other Legal qualification. What is a Must Have? Relevant Insurance market experience. Thorough experience and sound judgment within specific job function. Thorough technical expertise with proven track record within specific job function. Extensive knowledge of complex Cyber claims. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Unit: Group Risk, Model Risk & Analytics Salary range: up to circa £75,000 per annum DOE + benefits Location: UK Remote (with the expectation to come together as a team twice a year) Contract type : Permanent Our Team Having solid Model Risk Management frameworks is super important for us to handle the risks that come with using Deterministic Quantitative Methods (DQMs) for our decisions, especially with all the complex regulations and growing expectations from regulators. Plus, with new tech like AI and testing financial realities, such as living costs challenges and lending affordability constraints, the methods' space is constantly evolving and needs to be managed well. That's where our team steps in! We provide independent validations and reviews, working with stakeholders across the bank to ensure our method developments are top-notch. We also make sure we stick to frameworks and policies by helping identify and fix any compliance gaps. What you'll be doing Forging and maintaining relationships with key stakeholders within relevant areas to identify, tier and independently validate Deterministic Quantitative Methods (DQMs) Leading and supporting your direct report(s) covering an array of method types and performing independent validations ranging from high-level diagnostic reviews to deep dives Independently carrying out validations of key DQMs Driving innovation, automation and optimisation of team processes in relation to DQMs, while ensuring compliance with a range of regulations Presenting DQM validation findings at technical forums and relevant governance committees. Producing necessary Management Information (MI), summary reports and providing committees with regular progress on DQM validations, as required Providing thought leadership and leading projects relating to innovating, optimising and automating processes used in DQM validations Influencing frameworks, standards and policies to do with DQM governance, oversight and validation. We need you to have Significant experience in developing / validating quantitative risk methods, gained either in Risk (e.g. RWA engine), Finance (e.g. ECL engine) or elsewhere (e.g. affordability calculators) Substantial knowledge in risk-specific systems (e.g. PowerCurve, Siebel) gained from implementing methods in such systems, validating them or using them to monitor methods and report on outputs Advanced expertise of at least one programming language, e.g. SAS, R, Python, SQL and expert knowledge of Excel and Visual Basic Experience in independently validating / reviewing or building financial risk models / methods Superior written and oral communication skills, with the ability to articulate complex technical concepts to non-technical audiences Skilled in leading a high-performing team in a fast-paced environment, including effective resource management, positive behaviours and performance coaching to build capability. It's a bonus if you have but not essential Knowledge of Model Risk Management frameworks and associated regulations (e.g. SS1/23, Consumer Duty) Familiarity with data science processes (e.g. pipelines) and associated technologies Exposure to range of risk modelling techniques (e.g. logistic and time series regressions and Machine Learning methods, such as gradience boosting, random forests, etc.) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.