Lead Procurement Manager - Marketing Asda House, Leeds (Hybrid)- Permanent, Full Time Competitive Salary + Bonus + Car Allowance + Excellent Benefits Client Details Help Shape Asda's Marketing Future We're looking for an exceptional Lead Procurement Manager - Marketing to lead one of Asda's most strategically important and high-profile spend portfolios. Managing over 250m of marketing expenditure, you'll play a pivotal role in shaping how Asda engages customers, builds its brand and delivers growth. Working at the heart of commercial decision-making, you'll influence senior stakeholders, drive innovation through strategic supplier partnerships and help shape Asda's future marketing capabilities. This is a specialist role requiring expertise in marketing categories, a proven track record of managing complex spend portfolios and the ability to influence and challenge at senior leadership level. This is a fantastic opportunity to join an organisation where Procurement is at the heart of business decision-making, allowing you to lead a critical category, develop a high-performing team and deliver meaningful commercial impact across the Group. Description What You'll Do Category Strategy & Leadership Develop and implement long-term category strategies across the Marketing portfolio. Build category plans aligned to wider business objectives and growth priorities. Identify opportunities to optimise costs, improve supplier performance and deliver innovation. Leverage market intelligence and emerging industry trends to shape strategic decision-making and identify competitive advantage. Drive procurement best practice across all Marketing categories. Strategic Sourcing & Commercial Delivery Lead complex sourcing programmes and competitive tender exercises. Negotiate high-value contracts and commercial agreements. Deliver measurable savings, cost avoidance and value creation opportunities. Develop sourcing strategies that balance commercial outcomes with quality and innovation. Ensure robust contract governance and commercial risk management. Supplier Relationship Management Develop strategic relationships with key marketing agencies and service providers. Establish supplier performance frameworks and governance structures. Drive continuous improvement and innovation through supplier partnerships. Monitor supplier performance against agreed commercial and operational measures. Support supplier consolidation and optimisation initiatives where appropriate. Stakeholder Management Partner with senior Marketing and business leaders to understand strategic priorities. Act as a trusted advisor on procurement and commercial matters. Influence stakeholders to achieve optimal commercial outcomes. Influence major campaigns, transformation programmes and strategic initiatives through commercial expertise and market insight. Present recommendations and business cases to senior leadership teams. Team Leadership & Development Lead and inspire a high-performing team, creating an environment where colleagues can grow, innovate and deliver their best work. Foster a culture of accountability, collaboration and continuous improvement. Build procurement capability and succession plans. Share knowledge and best practice across the wider procurement function. Champion professional development and high performance Profile About You We're looking for a commercially minded procurement leader with deep marketing category expertise, the credibility to influence senior stakeholders and the ambition to shape one of the UK's most significant marketing spend portfolios. Essential Experience Significant experience and expertise across multiple Marketing categories such as Media, Creative Agencies, Production, Print, MarTech, Data or Marketing Services. Proven experience developing and executing category strategies. Strong track record of delivering commercial value and cost optimisation. Experience leading complex sourcing and supplier management initiatives. Excellent negotiation and contract management skills. Strong stakeholder engagement and influencing capability. Experience operating within large, complex organisations. Leadership experience, including coaching and developing procurement teams. Desirable Experience Exposure to digital transformation and Marketing technology procurement. Knowledge of data, analytics and customer insight services. Experience working within retail, FMCG, consumer or customer-focused environments. CIPS qualification or equivalent professional accreditation What Success Looks Like You'll: Develop and deliver a best-in-class procurement strategy across a 250m+ marketing portfolio. Be recognised as a trusted commercial partner to senior Marketing and business leaders. Deliver significant value through cost optimisation, innovation and supplier-led transformation. Build strategic supplier partnerships that create long-term competitive advantage. Lead and develop a high-performing procurement team that consistently delivers exceptional results. Influence executive decision-making through expert commercial insight and market knowledge. Job Offer Why Asda Procurement at Asda manages more than 2.5bn of indirect spend and is on an exciting transformation journey to become a truly best-in-class function. We are increasing our influence across the business, driving innovation, strengthening supplier partnerships and delivering strategic value at scale. This is an opportunity to lead one of our most visible and commercially significant categories, working with senior leaders to influence decisions that directly impact our customers, brand and business performance. Everything You'll Love Competitive Salary Annual Performance Bonus Car Allowance Generous Pension Scheme Private Healthcare Hybrid & Flexible Working Enhanced Holiday Allowance Employee Wellbeing Programmes Professional Development Support Career Progression Opportunities Inclusive and Collaborative Culture Join Our Journey If you're an experienced Marketing Procurement Manager, Procurement Lead, Category Lead, Strategic Sourcing Manager or Head of Marketing Procurement looking for your next leadership challenge, we'd love to hear from you. Join a business where Procurement has a genuine seat at the table, your expertise is valued, and your decisions can influence customer experience, brand performance and long-term business growth. If you're ready to lead one of the largest and most strategically important Marketing Procurement portfolios in UK retail, we'd love to hear from you. Apply Now If you're a procurement professional with indirect marketing category management experience and a passion for Marketing Services - Procurement, we'd love to hear from you. Please note all third party CVs sub mitted will be directed to Michael Page to engage with candidates
Aug 24, 2026
Full time
Lead Procurement Manager - Marketing Asda House, Leeds (Hybrid)- Permanent, Full Time Competitive Salary + Bonus + Car Allowance + Excellent Benefits Client Details Help Shape Asda's Marketing Future We're looking for an exceptional Lead Procurement Manager - Marketing to lead one of Asda's most strategically important and high-profile spend portfolios. Managing over 250m of marketing expenditure, you'll play a pivotal role in shaping how Asda engages customers, builds its brand and delivers growth. Working at the heart of commercial decision-making, you'll influence senior stakeholders, drive innovation through strategic supplier partnerships and help shape Asda's future marketing capabilities. This is a specialist role requiring expertise in marketing categories, a proven track record of managing complex spend portfolios and the ability to influence and challenge at senior leadership level. This is a fantastic opportunity to join an organisation where Procurement is at the heart of business decision-making, allowing you to lead a critical category, develop a high-performing team and deliver meaningful commercial impact across the Group. Description What You'll Do Category Strategy & Leadership Develop and implement long-term category strategies across the Marketing portfolio. Build category plans aligned to wider business objectives and growth priorities. Identify opportunities to optimise costs, improve supplier performance and deliver innovation. Leverage market intelligence and emerging industry trends to shape strategic decision-making and identify competitive advantage. Drive procurement best practice across all Marketing categories. Strategic Sourcing & Commercial Delivery Lead complex sourcing programmes and competitive tender exercises. Negotiate high-value contracts and commercial agreements. Deliver measurable savings, cost avoidance and value creation opportunities. Develop sourcing strategies that balance commercial outcomes with quality and innovation. Ensure robust contract governance and commercial risk management. Supplier Relationship Management Develop strategic relationships with key marketing agencies and service providers. Establish supplier performance frameworks and governance structures. Drive continuous improvement and innovation through supplier partnerships. Monitor supplier performance against agreed commercial and operational measures. Support supplier consolidation and optimisation initiatives where appropriate. Stakeholder Management Partner with senior Marketing and business leaders to understand strategic priorities. Act as a trusted advisor on procurement and commercial matters. Influence stakeholders to achieve optimal commercial outcomes. Influence major campaigns, transformation programmes and strategic initiatives through commercial expertise and market insight. Present recommendations and business cases to senior leadership teams. Team Leadership & Development Lead and inspire a high-performing team, creating an environment where colleagues can grow, innovate and deliver their best work. Foster a culture of accountability, collaboration and continuous improvement. Build procurement capability and succession plans. Share knowledge and best practice across the wider procurement function. Champion professional development and high performance Profile About You We're looking for a commercially minded procurement leader with deep marketing category expertise, the credibility to influence senior stakeholders and the ambition to shape one of the UK's most significant marketing spend portfolios. Essential Experience Significant experience and expertise across multiple Marketing categories such as Media, Creative Agencies, Production, Print, MarTech, Data or Marketing Services. Proven experience developing and executing category strategies. Strong track record of delivering commercial value and cost optimisation. Experience leading complex sourcing and supplier management initiatives. Excellent negotiation and contract management skills. Strong stakeholder engagement and influencing capability. Experience operating within large, complex organisations. Leadership experience, including coaching and developing procurement teams. Desirable Experience Exposure to digital transformation and Marketing technology procurement. Knowledge of data, analytics and customer insight services. Experience working within retail, FMCG, consumer or customer-focused environments. CIPS qualification or equivalent professional accreditation What Success Looks Like You'll: Develop and deliver a best-in-class procurement strategy across a 250m+ marketing portfolio. Be recognised as a trusted commercial partner to senior Marketing and business leaders. Deliver significant value through cost optimisation, innovation and supplier-led transformation. Build strategic supplier partnerships that create long-term competitive advantage. Lead and develop a high-performing procurement team that consistently delivers exceptional results. Influence executive decision-making through expert commercial insight and market knowledge. Job Offer Why Asda Procurement at Asda manages more than 2.5bn of indirect spend and is on an exciting transformation journey to become a truly best-in-class function. We are increasing our influence across the business, driving innovation, strengthening supplier partnerships and delivering strategic value at scale. This is an opportunity to lead one of our most visible and commercially significant categories, working with senior leaders to influence decisions that directly impact our customers, brand and business performance. Everything You'll Love Competitive Salary Annual Performance Bonus Car Allowance Generous Pension Scheme Private Healthcare Hybrid & Flexible Working Enhanced Holiday Allowance Employee Wellbeing Programmes Professional Development Support Career Progression Opportunities Inclusive and Collaborative Culture Join Our Journey If you're an experienced Marketing Procurement Manager, Procurement Lead, Category Lead, Strategic Sourcing Manager or Head of Marketing Procurement looking for your next leadership challenge, we'd love to hear from you. Join a business where Procurement has a genuine seat at the table, your expertise is valued, and your decisions can influence customer experience, brand performance and long-term business growth. If you're ready to lead one of the largest and most strategically important Marketing Procurement portfolios in UK retail, we'd love to hear from you. Apply Now If you're a procurement professional with indirect marketing category management experience and a passion for Marketing Services - Procurement, we'd love to hear from you. Please note all third party CVs sub mitted will be directed to Michael Page to engage with candidates
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
Aug 24, 2026
Full time
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Join Swedencare, a global leader in pet healthcare, as our Amazon Marketplace Specialist. This is an exciting opportunity to take full ownership of our Amazon Seller Central operations and play a key role in growing our presence across the Spanish and wider European Amazon marketplaces. Amazon Marketplace Specialist Bradford, BD12 Office-based role Full-time, permanent Salary £35,000 per year Please note: you must be authorised to work in the UK Swedencare is a leading provider of innovative animal healthcare products, dedicated to enhancing the health and well-being of pets across the globe. About the Role Swedencare UK is looking for an experienced Amazon Marketplace Specialist to take ownership of all things Amazon Seller Central across our brand portfolio, most notably ProDen PlaqueOff. This role covers account health, listings, advertising, inventory, pricing and reporting across our EU marketplaces - with Amazon (Spain) as the primary focus. Spain is already one of our strongest-performing markets, and we're looking for someone who wants to take it further - not just maintain it. You'll own the Spain growth strategy end-to-end: market and competitor research, market share tracking, and turning insight into action, while applying the same rigour across our wider EU/UK portfolio. This is as much about mindset as it is about experience. We want someone genuinely passionate about e-commerce and Amazon as a channel, who brings a real growth mindset - curious, proactive, always looking for the next opportunity rather than waiting to be told where one is - and who's excited to learn, adapt, and grow alongside a team that cares about the same thing. Key Responsibilities Own the growth strategy for Amazon (Spain) as the primary market focus - market research, competitor analysis, and market share tracking, translated into a clear, actionable growth plan. Manage day-to-day operations of Seller Central accounts, including account health, case log resolution, and policy compliance. Own the full product listing lifecycle: creation, optimisation, A+ content, variations, and catalogue data quality across Spanish and EU marketplaces. Plan, execute and optimise PPC/advertising campaigns (Sponsored Products, Sponsored Brands, Sponsored Display), monitoring ACoS, ROAS and spend allocation, with a keen eye on the Spanish market's performance. Produce regular sales, inventory and performance reporting, identifying trends, risks and growth opportunities at SKU and marketplace level. Conduct competitor and keyword research to identify ranking gaps and discovery opportunities - and keep an eye on which formats and competitors are gaining share. Coordinate inventory planning and forecasting to prevent stockouts and overstock across FBA and EFN. Manage pricing, promotions, deals and Buy Box performance. Monitor reviews, ratings and customer feedback, escalating issues where required. Maintain general compliance awareness for EU marketplaces, liaise with Amazon Seller Support and, where applicable, an Account Manager, to resolve listing, account health or fulfilment issues. Maintain clear operational documentation (SOPs) for Amazon processes. Collaborate with marketing, NPD and finance teams on new product launches and promotional activity, with a particular focus on activity that supports Spain's continued growth. Essential Requirements Minimum 3 years' experience managing an Amazon Seller Central account, ideally within FMCG, health, pet care or a related consumer category. Strong working knowledge of Amazon Advertising (Sponsored Products/Brands/Display) and PPC optimisation. Confident working with Amazon Seller Central data, reports and analytics tools. Experience managing product listings, catalogue data and A+ content. Understanding of FBA operations, inventory planning and demand forecasting. Strong Excel skills and comfort working with large datasets. Excellent attention to detail and a methodical, analytical approach to problem-solving. Strong written and verbal communication skills. Ability to manage multiple marketplaces and priorities independently. Desirable Spanish language skills, spoken and/or written - advantageous for supporting the Amazon marketplace and Spanish-speaking stakeholders, but not essential. Experience managing multiple EU marketplaces. Familiarity with third-party Amazon analytics/PPC tools (e.g. Titan Tools, Helium 10, or similar). Experience with EU compliance requirements such as VAT, EPR/LUCID. Knowledge of the pet health, veterinary or wellness category. Prior experience specifically growing or scaling an Amazon (Spain) account. Key Skills & Attributes Genuinely passionate about e-commerce and Amazon as a channel. A real growth mindset: proactively seeks out opportunities. Willing and eager to learn, adapt and grow. Commercially minded, with a strong grasp of how Amazon performance links to wider business objectives. Proactive and self-sufficient, comfortable owning a channel with minimal oversight. Analytical and data-driven, able to translate numbers into clear recommendations. A natural collaborator who wants to be part of a close, passionate team. Adaptable to Amazon's frequently changing policies, tools and algorithms. What We Offer The opportunity to own and grow a high-profile, high-performing Amazon channel for a market-leading pet health brand - Spain is already succeeding, and you'll be the one who takes it further. A collaborative, passionate team environment with genuine scope to shape strategy, not just execute it. Real investment in your development - this is a role for someone who wants to grow their skills as fast as we grow the channel. Competitive salary and benefits package. You must be authorised to work in the UK. No agencies, please. Swedencare is an equal opportunities employer. This job description is not exhaustive and may be reviewed and amended in line with business needs.
Aug 24, 2026
Full time
Join Swedencare, a global leader in pet healthcare, as our Amazon Marketplace Specialist. This is an exciting opportunity to take full ownership of our Amazon Seller Central operations and play a key role in growing our presence across the Spanish and wider European Amazon marketplaces. Amazon Marketplace Specialist Bradford, BD12 Office-based role Full-time, permanent Salary £35,000 per year Please note: you must be authorised to work in the UK Swedencare is a leading provider of innovative animal healthcare products, dedicated to enhancing the health and well-being of pets across the globe. About the Role Swedencare UK is looking for an experienced Amazon Marketplace Specialist to take ownership of all things Amazon Seller Central across our brand portfolio, most notably ProDen PlaqueOff. This role covers account health, listings, advertising, inventory, pricing and reporting across our EU marketplaces - with Amazon (Spain) as the primary focus. Spain is already one of our strongest-performing markets, and we're looking for someone who wants to take it further - not just maintain it. You'll own the Spain growth strategy end-to-end: market and competitor research, market share tracking, and turning insight into action, while applying the same rigour across our wider EU/UK portfolio. This is as much about mindset as it is about experience. We want someone genuinely passionate about e-commerce and Amazon as a channel, who brings a real growth mindset - curious, proactive, always looking for the next opportunity rather than waiting to be told where one is - and who's excited to learn, adapt, and grow alongside a team that cares about the same thing. Key Responsibilities Own the growth strategy for Amazon (Spain) as the primary market focus - market research, competitor analysis, and market share tracking, translated into a clear, actionable growth plan. Manage day-to-day operations of Seller Central accounts, including account health, case log resolution, and policy compliance. Own the full product listing lifecycle: creation, optimisation, A+ content, variations, and catalogue data quality across Spanish and EU marketplaces. Plan, execute and optimise PPC/advertising campaigns (Sponsored Products, Sponsored Brands, Sponsored Display), monitoring ACoS, ROAS and spend allocation, with a keen eye on the Spanish market's performance. Produce regular sales, inventory and performance reporting, identifying trends, risks and growth opportunities at SKU and marketplace level. Conduct competitor and keyword research to identify ranking gaps and discovery opportunities - and keep an eye on which formats and competitors are gaining share. Coordinate inventory planning and forecasting to prevent stockouts and overstock across FBA and EFN. Manage pricing, promotions, deals and Buy Box performance. Monitor reviews, ratings and customer feedback, escalating issues where required. Maintain general compliance awareness for EU marketplaces, liaise with Amazon Seller Support and, where applicable, an Account Manager, to resolve listing, account health or fulfilment issues. Maintain clear operational documentation (SOPs) for Amazon processes. Collaborate with marketing, NPD and finance teams on new product launches and promotional activity, with a particular focus on activity that supports Spain's continued growth. Essential Requirements Minimum 3 years' experience managing an Amazon Seller Central account, ideally within FMCG, health, pet care or a related consumer category. Strong working knowledge of Amazon Advertising (Sponsored Products/Brands/Display) and PPC optimisation. Confident working with Amazon Seller Central data, reports and analytics tools. Experience managing product listings, catalogue data and A+ content. Understanding of FBA operations, inventory planning and demand forecasting. Strong Excel skills and comfort working with large datasets. Excellent attention to detail and a methodical, analytical approach to problem-solving. Strong written and verbal communication skills. Ability to manage multiple marketplaces and priorities independently. Desirable Spanish language skills, spoken and/or written - advantageous for supporting the Amazon marketplace and Spanish-speaking stakeholders, but not essential. Experience managing multiple EU marketplaces. Familiarity with third-party Amazon analytics/PPC tools (e.g. Titan Tools, Helium 10, or similar). Experience with EU compliance requirements such as VAT, EPR/LUCID. Knowledge of the pet health, veterinary or wellness category. Prior experience specifically growing or scaling an Amazon (Spain) account. Key Skills & Attributes Genuinely passionate about e-commerce and Amazon as a channel. A real growth mindset: proactively seeks out opportunities. Willing and eager to learn, adapt and grow. Commercially minded, with a strong grasp of how Amazon performance links to wider business objectives. Proactive and self-sufficient, comfortable owning a channel with minimal oversight. Analytical and data-driven, able to translate numbers into clear recommendations. A natural collaborator who wants to be part of a close, passionate team. Adaptable to Amazon's frequently changing policies, tools and algorithms. What We Offer The opportunity to own and grow a high-profile, high-performing Amazon channel for a market-leading pet health brand - Spain is already succeeding, and you'll be the one who takes it further. A collaborative, passionate team environment with genuine scope to shape strategy, not just execute it. Real investment in your development - this is a role for someone who wants to grow their skills as fast as we grow the channel. Competitive salary and benefits package. You must be authorised to work in the UK. No agencies, please. Swedencare is an equal opportunities employer. This job description is not exhaustive and may be reviewed and amended in line with business needs.
The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations: Work closely with all departments to ensure the venue and all events operate smoothly and efficiently Work with the Head of Operations and General Manager to oversee the ongoing development of the venue procedural and policy documents To be responsible for the day-to-day management of the front of house with the Head of Operations. Support the development of the Duty Managers' handbook with the Head of Operations and ensure that procedures to support compliance to licensing, safety or other legislation are carried out. To manage the ongoing services and compliance of suppliers and contractors as required, including but not limited to maintenance, security, sanitary and cleaning. To work with the management team at the O2 and follow all requirements and obligations of the lease with the General Manager and Producers To act as a key-holder and to be on the emergency call-out list To be responsible for the day-to-day management of the building fire safety and procedures. Lead the venue team, communicating effectively to ensure the smooth running of the operation with a motivated staff team Work with the catering company, Rhubarb, and Director of Ticketing to manage the system to provide the necessary booking information on a weekly and/or daily basis as necessary. To support the Head of Operations to maintain and keep up to date the correct personnel licenses and permits as required to operate the venue. To work closely with the General Manager, Directors of Marketing and Ticketing in the delivery of press night, media nights, galas, sponsor evenings, meet and greets and performance buyouts. Audience Communication: Input on audience communication and development alongside the Director of Marketing, Ticketing team, Head of Operations & General Manager Work closely with other members of staff especially the Director of Ticketing and Catering Company to develop and maintain a coordinated approach to customer care and to ensure a high standard of service providing a friendly, welcoming, professional, efficient and accessible service for all guests to the venue To deal with all matters raised by members of the public visiting the building and when necessary, resolve and respond to all issues or complaints received. Finance: To work alongside the Head of Operations and to oversee the venue and operations budget with the aim to maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work. Provide accurate payroll and invoice information for the venue staff, suppliers and contractors to the finance and accounting personnel To be familiar with KPI-s and service level requirements and analyse financial results, putting action plans in place where corrective measures are required, considering the operational flow Health & Safety: Ensure that the building conforms to and exceeds Accessibility and Health & Safety requirements, and is always clean and tidy, recognising opportunities for improvement Carry out regular checks ensuring all spaces, internal and external, all fittings, equipment and resources are well maintained, in good working order and to take appropriate action when they are not To promote the venue's health and safety policy in conjunction with current health & safety legislations and ensure that all members of staff are trained in and comply with emergency and safety procedures and adhere to policies, including Equalities (diversity, access, equal opportunities), Environmental and Health & Safety Ensure that all staff are familiar with the venue's fire evacuation procedures and other emergency procedures, and that staff receive regular fire awareness training and take part in regular fire drills and other emergency response exercises, carry out daily checks and keep records up to date. Liaise with all staff to ensure that all users of the building receive safety and building inductions and are fully versed in building procedures and fire and evacuation procedures. Work with the Catering Manager and Stage Manager to ensure that the back of house, kitchens and public areas of the building are always presented in the best way possible in terms of cleanliness, general maintenance and health and safety. Liaise and cooperate at all times with the management, security and accessibility teams for The 02 being aware at all times of the requirements of the lease agreement; Work closely with the Head of Operations, General Manager and Production Manager to develop, implement and keep updated risk assessments Take lead operational responsibility for the safety and security of the building, ensuring that systems and procedures for security are followed at all times and that correct opening up and locking up procedures are followed Oversee the emergency, evacuation safety and incident procedures for the building in consultation with the Head of Operations, General Manager and the Production Manager Oversee the recruitment and training of First Aiders and make sure correct accident records are kept and appropriate first aid supplies are available LS3 Attend weekly meetings with catering, merchandise and security contractors to review operational challenges and amend processes to enhance the operation Human Resources: Be familiar with latest Data Protection legislation and help to implement and uphold best practices To be responsible for drawing up of staff rotas, alongside the HOD's and General Manager. To be responsible alongside the Head of Operations and General Manager for the recruitment, induction, development and training, supervision and line management of venue staff Train and oversee FOH staff members in the MMtP procedures and policies To be responsible, alongside the General Manager, for the recruitment, induction, development and training, supervision and line management of venue staff LS4 Hold and keep up to date the correct personnel licenses and permits as are required to operate the venue LS5 Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of MMtP. Skills and Experience Essential: Proven experience in a commercial theatre production/venue management or supervisory role Strong decision-making capabilities. Ability to work collaboratively with a team. Excellent communication, collaboration, and delegation skills. Proven ability to develop and maintain operational processes Ability to motivate and lead people and hold employees accountable. Strong working knowledge of operational procedures and strong report analysis skills. Experience managing building maintenance and third-party facilities suppliers Desirable: Experience working in the theatre or immersive experience environment. Working knowledge of human resources processes. First Aid At Work Personal License Holder IOSH qualification
Aug 24, 2026
Full time
The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations: Work closely with all departments to ensure the venue and all events operate smoothly and efficiently Work with the Head of Operations and General Manager to oversee the ongoing development of the venue procedural and policy documents To be responsible for the day-to-day management of the front of house with the Head of Operations. Support the development of the Duty Managers' handbook with the Head of Operations and ensure that procedures to support compliance to licensing, safety or other legislation are carried out. To manage the ongoing services and compliance of suppliers and contractors as required, including but not limited to maintenance, security, sanitary and cleaning. To work with the management team at the O2 and follow all requirements and obligations of the lease with the General Manager and Producers To act as a key-holder and to be on the emergency call-out list To be responsible for the day-to-day management of the building fire safety and procedures. Lead the venue team, communicating effectively to ensure the smooth running of the operation with a motivated staff team Work with the catering company, Rhubarb, and Director of Ticketing to manage the system to provide the necessary booking information on a weekly and/or daily basis as necessary. To support the Head of Operations to maintain and keep up to date the correct personnel licenses and permits as required to operate the venue. To work closely with the General Manager, Directors of Marketing and Ticketing in the delivery of press night, media nights, galas, sponsor evenings, meet and greets and performance buyouts. Audience Communication: Input on audience communication and development alongside the Director of Marketing, Ticketing team, Head of Operations & General Manager Work closely with other members of staff especially the Director of Ticketing and Catering Company to develop and maintain a coordinated approach to customer care and to ensure a high standard of service providing a friendly, welcoming, professional, efficient and accessible service for all guests to the venue To deal with all matters raised by members of the public visiting the building and when necessary, resolve and respond to all issues or complaints received. Finance: To work alongside the Head of Operations and to oversee the venue and operations budget with the aim to maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work. Provide accurate payroll and invoice information for the venue staff, suppliers and contractors to the finance and accounting personnel To be familiar with KPI-s and service level requirements and analyse financial results, putting action plans in place where corrective measures are required, considering the operational flow Health & Safety: Ensure that the building conforms to and exceeds Accessibility and Health & Safety requirements, and is always clean and tidy, recognising opportunities for improvement Carry out regular checks ensuring all spaces, internal and external, all fittings, equipment and resources are well maintained, in good working order and to take appropriate action when they are not To promote the venue's health and safety policy in conjunction with current health & safety legislations and ensure that all members of staff are trained in and comply with emergency and safety procedures and adhere to policies, including Equalities (diversity, access, equal opportunities), Environmental and Health & Safety Ensure that all staff are familiar with the venue's fire evacuation procedures and other emergency procedures, and that staff receive regular fire awareness training and take part in regular fire drills and other emergency response exercises, carry out daily checks and keep records up to date. Liaise with all staff to ensure that all users of the building receive safety and building inductions and are fully versed in building procedures and fire and evacuation procedures. Work with the Catering Manager and Stage Manager to ensure that the back of house, kitchens and public areas of the building are always presented in the best way possible in terms of cleanliness, general maintenance and health and safety. Liaise and cooperate at all times with the management, security and accessibility teams for The 02 being aware at all times of the requirements of the lease agreement; Work closely with the Head of Operations, General Manager and Production Manager to develop, implement and keep updated risk assessments Take lead operational responsibility for the safety and security of the building, ensuring that systems and procedures for security are followed at all times and that correct opening up and locking up procedures are followed Oversee the emergency, evacuation safety and incident procedures for the building in consultation with the Head of Operations, General Manager and the Production Manager Oversee the recruitment and training of First Aiders and make sure correct accident records are kept and appropriate first aid supplies are available LS3 Attend weekly meetings with catering, merchandise and security contractors to review operational challenges and amend processes to enhance the operation Human Resources: Be familiar with latest Data Protection legislation and help to implement and uphold best practices To be responsible for drawing up of staff rotas, alongside the HOD's and General Manager. To be responsible alongside the Head of Operations and General Manager for the recruitment, induction, development and training, supervision and line management of venue staff Train and oversee FOH staff members in the MMtP procedures and policies To be responsible, alongside the General Manager, for the recruitment, induction, development and training, supervision and line management of venue staff LS4 Hold and keep up to date the correct personnel licenses and permits as are required to operate the venue LS5 Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of MMtP. Skills and Experience Essential: Proven experience in a commercial theatre production/venue management or supervisory role Strong decision-making capabilities. Ability to work collaboratively with a team. Excellent communication, collaboration, and delegation skills. Proven ability to develop and maintain operational processes Ability to motivate and lead people and hold employees accountable. Strong working knowledge of operational procedures and strong report analysis skills. Experience managing building maintenance and third-party facilities suppliers Desirable: Experience working in the theatre or immersive experience environment. Working knowledge of human resources processes. First Aid At Work Personal License Holder IOSH qualification
Project Support Officer Location: London Victoria (hybrid model, minimum 3 days in office) Nord Anglia Education - the world's leading private schools organisation - is recruiting a Project Support Officer. You will be joining our Global IT and Finance Transformation team in our London HQ. London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast-paced and innovative organisation, you will be regularly liaising with our global teammates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. The Role As Project Support Officer, you will provide operational project management and PMO support across a portfolio of global finance systems projects and transformation initiatives. Supporting programmes with significant executive visibility, you will play a key role in ensuring projects remain on track, governance standards are maintained, and stakeholders stay aligned across multiple regions and suppliers. Coordinating daily project activities across multiple concurrent workstreams and transformation initiatives. Supporting a global Microsoft Dynamics 365 Business Central upgrade programme spanning 18 databases, multiple regions and entities. Maintaining project governance documentation, including RAID logs, action trackers, decision logs, project plans and status reports. Producing high-quality project reporting, steering committee packs and executive updates. Coordinating meetings, workshops and governance forums, including agendas, minutes and action follow-up. Managing stakeholder communications across technology, finance, operational teams and third-party vendors. Supporting project planning, milestone tracking, dependency management and delivery prioritisation. Helping identify, track and manage risks, issues, assumptions, dependencies and decisions across project portfolios. The Successful Candidate Will Possess Essential Previous experience in a Project Support Officer, PMO Analyst, Project Coordinator or Junior Project Manager role. Experience supporting multiple concurrent projects or programmes. Strong organisational, planning and administrative skills. Excellent stakeholder management and communication abilities. Experience maintaining project governance documentation and reporting. Knowledge of RAID logs, action trackers and project controls. Strong attention to detail and the ability to manage competing priorities effectively. Proficiency with Microsoft Office applications and collaboration tools. Experience using tools such as Microsoft Project, Smartsheet, Jira and Microsoft Teams. The ability to work independently in a fast-paced delivery environment. Experience supporting ERP or finance transformation programmes. Exposure to Microsoft Dynamics 365 Business Central or similar ERP platforms. Experience supporting system implementations, integrations or upgrade projects. Experience working with global or multi-regional teams. PMO or project management qualifications such as PRINCE2, APM, PMP or Agile certifications. See full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 100,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and The Juilliard School place us at the forefront of educational innovation while creating life-changing experiences for students. By joining Nord Anglia Education, you will become part of a committed and innovative team. As a member of the world's leading premium schools group, you will be joining an active network of like-minded professionals across the world. We encourage individuals to join us with our "Create Your Future" mindset. We provide opportunities to broaden your experience, develop your expertise and build a rewarding international career. To Apply Online applications should be submitted directly through the Nord Anglia Education careers page and include an up-to-date CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. We value individuals from all backgrounds and are committed to ensuring the highest possible safeguarding standards across our schools and offices worldwide. We expect every employee to share this commitment. Job Description Please write the Job Description. Job Responsibilities Required Skills/Abilities Please write the Required Skills/Abilities.
Aug 24, 2026
Full time
Project Support Officer Location: London Victoria (hybrid model, minimum 3 days in office) Nord Anglia Education - the world's leading private schools organisation - is recruiting a Project Support Officer. You will be joining our Global IT and Finance Transformation team in our London HQ. London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast-paced and innovative organisation, you will be regularly liaising with our global teammates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. The Role As Project Support Officer, you will provide operational project management and PMO support across a portfolio of global finance systems projects and transformation initiatives. Supporting programmes with significant executive visibility, you will play a key role in ensuring projects remain on track, governance standards are maintained, and stakeholders stay aligned across multiple regions and suppliers. Coordinating daily project activities across multiple concurrent workstreams and transformation initiatives. Supporting a global Microsoft Dynamics 365 Business Central upgrade programme spanning 18 databases, multiple regions and entities. Maintaining project governance documentation, including RAID logs, action trackers, decision logs, project plans and status reports. Producing high-quality project reporting, steering committee packs and executive updates. Coordinating meetings, workshops and governance forums, including agendas, minutes and action follow-up. Managing stakeholder communications across technology, finance, operational teams and third-party vendors. Supporting project planning, milestone tracking, dependency management and delivery prioritisation. Helping identify, track and manage risks, issues, assumptions, dependencies and decisions across project portfolios. The Successful Candidate Will Possess Essential Previous experience in a Project Support Officer, PMO Analyst, Project Coordinator or Junior Project Manager role. Experience supporting multiple concurrent projects or programmes. Strong organisational, planning and administrative skills. Excellent stakeholder management and communication abilities. Experience maintaining project governance documentation and reporting. Knowledge of RAID logs, action trackers and project controls. Strong attention to detail and the ability to manage competing priorities effectively. Proficiency with Microsoft Office applications and collaboration tools. Experience using tools such as Microsoft Project, Smartsheet, Jira and Microsoft Teams. The ability to work independently in a fast-paced delivery environment. Experience supporting ERP or finance transformation programmes. Exposure to Microsoft Dynamics 365 Business Central or similar ERP platforms. Experience supporting system implementations, integrations or upgrade projects. Experience working with global or multi-regional teams. PMO or project management qualifications such as PRINCE2, APM, PMP or Agile certifications. See full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 100,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and The Juilliard School place us at the forefront of educational innovation while creating life-changing experiences for students. By joining Nord Anglia Education, you will become part of a committed and innovative team. As a member of the world's leading premium schools group, you will be joining an active network of like-minded professionals across the world. We encourage individuals to join us with our "Create Your Future" mindset. We provide opportunities to broaden your experience, develop your expertise and build a rewarding international career. To Apply Online applications should be submitted directly through the Nord Anglia Education careers page and include an up-to-date CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. We value individuals from all backgrounds and are committed to ensuring the highest possible safeguarding standards across our schools and offices worldwide. We expect every employee to share this commitment. Job Description Please write the Job Description. Job Responsibilities Required Skills/Abilities Please write the Required Skills/Abilities.
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Aug 24, 2026
Full time
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
Aug 24, 2026
Full time
Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management of one of the Ministry of Defence's largest long-term infrastructure programmes, supporting thousands of personnel through the provision of modern, purpose-built living and working environments. With a long-term contract running into the next decade, the organisation is focused on continuous improvement, sustainability and modernisation driving enhancements across both traditional infrastructure and digital capability. Operating within a highly collaborative, multi-partner environment, they play a critical role in evolving how essential services are delivered at scale within a secure and operationally demanding setting. Your new role This role sits at the centre of IT, ensuring that technology is effectively designed, delivered and embedded across the business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors and driving the right decisions from both an architecture and delivery standpoint. Alongside project delivery, the role is responsible for maintaining a resilient and high-performing IT environment. This includes oversight of connectivity and cloud services, ensuring high availability, strong security and effective incident and change management processes. The role also plays a key part in managing third-party suppliers, ensuring services are delivered in line with contractual obligations and best practice. More broadly, this is a leadership position within the team, supporting the Head of IT in shaping strategy, improving processes, and driving continuous improvement. It also provides mentorship and technical guidance across the team, helping to build capability and reduce dependency risks. With a blend of architecture, delivery, and operational ownership, this role offers the opportunity to play a key part in modernising IT, improving how services are delivered, and enabling the business to get real value from its technology investments. What you'll need to succeed To be successful in this role, you'll bring a strong blend of technical expertise, delivery experience and stakeholder engagement skills, with the ability to operate across both strategic and hands-on environments. You'll have a solid technical background across infrastructure, platforms and security, with the confidence to design solutions, challenge approaches and support delivery at a detailed level where required. This is complemented by proven experience delivering IT projects and driving the adoption of new technologies, with clear examples of positive outcomes for the business. A key part of the role is working closely with stakeholders across the organisation, so you'll need to demonstrate strong communication and influencing skills, with the ability to build trust, shape requirements, and guide decision-making. Experience managing third-party suppliers is also essential, ensuring services are delivered in line with expectations, contracts and best practice. You'll be comfortable operating in a dynamic environment, able to plan effectively, solve problems and anticipate risks before they impact services or user experience. Alongside this, there is an expectation to support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride in delivering high-quality, secure and reliable IT services, with a strong customer focus and a genuine drive to improve how technology supports the wider business. What you'll get in return Annual Leave : 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched up to 6% Insurance : Individual life assurance and personal accident cover Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets Reward and Recognition : Celebrate outstanding achievements What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Full time
Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management of one of the Ministry of Defence's largest long-term infrastructure programmes, supporting thousands of personnel through the provision of modern, purpose-built living and working environments. With a long-term contract running into the next decade, the organisation is focused on continuous improvement, sustainability and modernisation driving enhancements across both traditional infrastructure and digital capability. Operating within a highly collaborative, multi-partner environment, they play a critical role in evolving how essential services are delivered at scale within a secure and operationally demanding setting. Your new role This role sits at the centre of IT, ensuring that technology is effectively designed, delivered and embedded across the business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors and driving the right decisions from both an architecture and delivery standpoint. Alongside project delivery, the role is responsible for maintaining a resilient and high-performing IT environment. This includes oversight of connectivity and cloud services, ensuring high availability, strong security and effective incident and change management processes. The role also plays a key part in managing third-party suppliers, ensuring services are delivered in line with contractual obligations and best practice. More broadly, this is a leadership position within the team, supporting the Head of IT in shaping strategy, improving processes, and driving continuous improvement. It also provides mentorship and technical guidance across the team, helping to build capability and reduce dependency risks. With a blend of architecture, delivery, and operational ownership, this role offers the opportunity to play a key part in modernising IT, improving how services are delivered, and enabling the business to get real value from its technology investments. What you'll need to succeed To be successful in this role, you'll bring a strong blend of technical expertise, delivery experience and stakeholder engagement skills, with the ability to operate across both strategic and hands-on environments. You'll have a solid technical background across infrastructure, platforms and security, with the confidence to design solutions, challenge approaches and support delivery at a detailed level where required. This is complemented by proven experience delivering IT projects and driving the adoption of new technologies, with clear examples of positive outcomes for the business. A key part of the role is working closely with stakeholders across the organisation, so you'll need to demonstrate strong communication and influencing skills, with the ability to build trust, shape requirements, and guide decision-making. Experience managing third-party suppliers is also essential, ensuring services are delivered in line with expectations, contracts and best practice. You'll be comfortable operating in a dynamic environment, able to plan effectively, solve problems and anticipate risks before they impact services or user experience. Alongside this, there is an expectation to support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride in delivering high-quality, secure and reliable IT services, with a strong customer focus and a genuine drive to improve how technology supports the wider business. What you'll get in return Annual Leave : 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched up to 6% Insurance : Individual life assurance and personal accident cover Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets Reward and Recognition : Celebrate outstanding achievements What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
8192 Barclays Bank UK PLC
Northampton, Northamptonshire
Job Description Purpose of the role To support the Risk Function in delivering it's objective of safeguarding the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities. Accountabilities Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes. Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness. Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services. Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Join us as an Economic Crime Oversight & Development Manager where you will play a key role in the design, enhancement, and oversight of financial crime controls across Screening and Transaction Monitoring (TM). You will ensure that economic crime risks are effectively identified, managed, and mitigated through a robust, risk-based control framework that complies with legal, regulatory, and internal policy requirements. Working closely with stakeholders across Financial Crime, Risk, Operations, Technology and Compliance, you will drive continuous improvement in control effectiveness, support strategic change initiatives, and provide expert guidance on emerging economic crime risks, regulatory developments, and industry best practice. To be successful in this role, you will need: Significant experience as a people leader, with the ability to build, motivate and develop teams whilst driving performance, accountability, and colleague growth. Strong knowledge of economic crime risks and typologies, including money laundering, fraud, sanctions evasion and terrorist financing, with the ability to apply this knowledge to the design of Screening and Transaction Monitoring controls. Demonstrable experience designing, enhancing, and overseeing financial crime control frameworks within a proportionate, risk-based environment. Comprehensive understanding of the UK economic crime regulatory landscape, including Money Laundering Regulations, Proceeds of Crime Act (POCA), sanctions requirements and relevant FCA expectations. Strong analytical capability with the ability to convert complex data, risk information and management information into meaningful insight, clear priorities, and actionable recommendations. Experience establishing assurance frameworks, performance measures, and management information to demonstrate measurable risk reduction and control effectiveness. Excellent communication and stakeholder management skills, with the ability to influence senior leaders and translate complex technical issues into clear business outcomes. Knowledge of transaction monitoring and screening technologies. Desirable skills and experience include: Experience supporting regulatory reviews, audits, or assurance activity. Relevant professional qualifications in financial crime, compliance, risk management, or anti-money laundering. Proven track record of delivering sustainable improvements across multiple teams and functions while balancing strategic development with practical execution. Experience working within Financial Crime, AML, Sanctions or Fraud Risk functions within a regulated financial services environment. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Our Work Experience Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
Aug 24, 2026
Full time
Job Description Purpose of the role To support the Risk Function in delivering it's objective of safeguarding the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities. Accountabilities Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes. Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness. Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services. Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Join us as an Economic Crime Oversight & Development Manager where you will play a key role in the design, enhancement, and oversight of financial crime controls across Screening and Transaction Monitoring (TM). You will ensure that economic crime risks are effectively identified, managed, and mitigated through a robust, risk-based control framework that complies with legal, regulatory, and internal policy requirements. Working closely with stakeholders across Financial Crime, Risk, Operations, Technology and Compliance, you will drive continuous improvement in control effectiveness, support strategic change initiatives, and provide expert guidance on emerging economic crime risks, regulatory developments, and industry best practice. To be successful in this role, you will need: Significant experience as a people leader, with the ability to build, motivate and develop teams whilst driving performance, accountability, and colleague growth. Strong knowledge of economic crime risks and typologies, including money laundering, fraud, sanctions evasion and terrorist financing, with the ability to apply this knowledge to the design of Screening and Transaction Monitoring controls. Demonstrable experience designing, enhancing, and overseeing financial crime control frameworks within a proportionate, risk-based environment. Comprehensive understanding of the UK economic crime regulatory landscape, including Money Laundering Regulations, Proceeds of Crime Act (POCA), sanctions requirements and relevant FCA expectations. Strong analytical capability with the ability to convert complex data, risk information and management information into meaningful insight, clear priorities, and actionable recommendations. Experience establishing assurance frameworks, performance measures, and management information to demonstrate measurable risk reduction and control effectiveness. Excellent communication and stakeholder management skills, with the ability to influence senior leaders and translate complex technical issues into clear business outcomes. Knowledge of transaction monitoring and screening technologies. Desirable skills and experience include: Experience supporting regulatory reviews, audits, or assurance activity. Relevant professional qualifications in financial crime, compliance, risk management, or anti-money laundering. Proven track record of delivering sustainable improvements across multiple teams and functions while balancing strategic development with practical execution. Experience working within Financial Crime, AML, Sanctions or Fraud Risk functions within a regulated financial services environment. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Our Work Experience Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
Job Title: Lead Safety & Security Engineer Location: Birmingham Salary: Competitive Type: Permanent Sector: Public Sector Job Description Lead Safety & Security Engineer About the Role We're looking for an experienced Lead Safety & Security Engineer to take technical ownership of complex integrated security projects while providing leadership and support to engineers in the field. You'll play a key role in delivering enterprise-level solutions across CCTV, Access Control, Intercom and integrated security platforms, ensuring projects are completed safely, efficiently and to the highest standards. Key Responsibilities Lead the delivery, commissioning and handover of integrated security and safety systems. Provide technical leadership, mentoring and day-to-day support to engineers, apprentices and subcontractors. Support Project Managers with planning, resource allocation, risk management and project execution. Conduct site surveys, design reviews, technical audits and quality inspections. Act as the primary technical point of contact for customers throughout project delivery. Diagnose and resolve complex technical issues across security systems and networked environments. Ensure all documentation, commissioning records and handover packs are completed accurately. Support pre-sales activities, solution design, system improvements and upgrade opportunities. Champion high standards of health & safety, quality and compliance across all activities. Must be willing to cover out of hours rota is delivered in line with the customer s expectations. Skills & Experience Proven experience leading the installation, commissioning and support of enterprise-scale security systems. Strong knowledge of CCTV, Access Control, Intercom and integrated security technologies. Hands-on experience with platforms such as Gallagher, Genetec Security Centre, HikCentral and Hanwha Vision . Strong understanding of IP networking, switching, routing, VLANs, fibre infrastructure and cybersecurity principles. Ability to interpret technical drawings, schematics, network diagrams and construction documentation. Experience integrating security solutions with third-party systems and BMS platforms. Knowledge of British Standards including BS EN 62676, BS EN 60839, BS5839 and BS7671. Proven leadership experience managing engineers, subcontractors and multiple concurrent projects. Strong customer-facing, communication and problem-solving skills. Desirable Qualifications Gallagher Certified Engineer Genetec Certified Technical Specialist (or equivalent) HNC/HND in Electrical, Electronic or Telecommunications Engineering SMSTS or SSSTS ECS Gold Card Manufacturer accreditations across leading security platforms Full UK Driving Licence What We're Looking For You'll be a proactive technical leader who leads by example, takes ownership, supports the development of others and is committed to delivering exceptional customer outcomes while maintaining the highest standards of safety, quality and compliance. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Aug 23, 2026
Full time
Job Title: Lead Safety & Security Engineer Location: Birmingham Salary: Competitive Type: Permanent Sector: Public Sector Job Description Lead Safety & Security Engineer About the Role We're looking for an experienced Lead Safety & Security Engineer to take technical ownership of complex integrated security projects while providing leadership and support to engineers in the field. You'll play a key role in delivering enterprise-level solutions across CCTV, Access Control, Intercom and integrated security platforms, ensuring projects are completed safely, efficiently and to the highest standards. Key Responsibilities Lead the delivery, commissioning and handover of integrated security and safety systems. Provide technical leadership, mentoring and day-to-day support to engineers, apprentices and subcontractors. Support Project Managers with planning, resource allocation, risk management and project execution. Conduct site surveys, design reviews, technical audits and quality inspections. Act as the primary technical point of contact for customers throughout project delivery. Diagnose and resolve complex technical issues across security systems and networked environments. Ensure all documentation, commissioning records and handover packs are completed accurately. Support pre-sales activities, solution design, system improvements and upgrade opportunities. Champion high standards of health & safety, quality and compliance across all activities. Must be willing to cover out of hours rota is delivered in line with the customer s expectations. Skills & Experience Proven experience leading the installation, commissioning and support of enterprise-scale security systems. Strong knowledge of CCTV, Access Control, Intercom and integrated security technologies. Hands-on experience with platforms such as Gallagher, Genetec Security Centre, HikCentral and Hanwha Vision . Strong understanding of IP networking, switching, routing, VLANs, fibre infrastructure and cybersecurity principles. Ability to interpret technical drawings, schematics, network diagrams and construction documentation. Experience integrating security solutions with third-party systems and BMS platforms. Knowledge of British Standards including BS EN 62676, BS EN 60839, BS5839 and BS7671. Proven leadership experience managing engineers, subcontractors and multiple concurrent projects. Strong customer-facing, communication and problem-solving skills. Desirable Qualifications Gallagher Certified Engineer Genetec Certified Technical Specialist (or equivalent) HNC/HND in Electrical, Electronic or Telecommunications Engineering SMSTS or SSSTS ECS Gold Card Manufacturer accreditations across leading security platforms Full UK Driving Licence What We're Looking For You'll be a proactive technical leader who leads by example, takes ownership, supports the development of others and is committed to delivering exceptional customer outcomes while maintaining the highest standards of safety, quality and compliance. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Our client is seeking an experienced Pensions Operations Project Manager to lead high-profile transformation initiatives, working closely with stakeholders, third-party administrators, and operational teams to deliver meaningful business outcomes. You'll help shape operational excellence while working in a highly collaborative and regulated financial services environment. Job Title: Project Manager - Pensions Operations Job Type: Permanent Location: Central London Working Arrangement: Hybrid - 3 days on-site per week Salary: Up to £115,000 + bonus & benefits The Role: Lead the full project delivery lifecycle from initiation through to implementation and handover. Manage key stakeholder relationships, ensuring expectations are understood and effectively managed. Provide regular project status reporting and governance updates to the PMO. Define project objectives, target operating models, and delivery outcomes. Identify, manage, and escalate project risks and issues when required. Develop and maintain detailed project plans, milestones, resource requirements, and delivery schedules. Coordinate internal teams and external vendors across multiple workstreams to ensure successful delivery. What We're Looking For: Proven experience managing complex projects within Pensions Operations environments. Knowledge of the UK regulatory landscape, including PRA and FCA requirements. Strong understanding of customer operations and operational change delivery. Experience delivering projects involving operations or pensions-related applications and technology platforms. Knowledge of Finance Operating Models and business transformation initiatives. Recognised project management qualifications such as PRINCE2, PMP, or equivalent. Excellent stakeholder management, communication, influencing, and leadership skills. The ability to manage competing priorities, resources, and deadlines within a complex environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Aug 23, 2026
Full time
Our client is seeking an experienced Pensions Operations Project Manager to lead high-profile transformation initiatives, working closely with stakeholders, third-party administrators, and operational teams to deliver meaningful business outcomes. You'll help shape operational excellence while working in a highly collaborative and regulated financial services environment. Job Title: Project Manager - Pensions Operations Job Type: Permanent Location: Central London Working Arrangement: Hybrid - 3 days on-site per week Salary: Up to £115,000 + bonus & benefits The Role: Lead the full project delivery lifecycle from initiation through to implementation and handover. Manage key stakeholder relationships, ensuring expectations are understood and effectively managed. Provide regular project status reporting and governance updates to the PMO. Define project objectives, target operating models, and delivery outcomes. Identify, manage, and escalate project risks and issues when required. Develop and maintain detailed project plans, milestones, resource requirements, and delivery schedules. Coordinate internal teams and external vendors across multiple workstreams to ensure successful delivery. What We're Looking For: Proven experience managing complex projects within Pensions Operations environments. Knowledge of the UK regulatory landscape, including PRA and FCA requirements. Strong understanding of customer operations and operational change delivery. Experience delivering projects involving operations or pensions-related applications and technology platforms. Knowledge of Finance Operating Models and business transformation initiatives. Recognised project management qualifications such as PRINCE2, PMP, or equivalent. Excellent stakeholder management, communication, influencing, and leadership skills. The ability to manage competing priorities, resources, and deadlines within a complex environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Senior Controls & Automation Engineer Employment Type: Permanent Reporting to: Engineering Manager Sector: Industrial Automation / Special Purpose Machinery The Role An established engineering business is looking for a Senior Controls & Automation Engineer to lead the development and standardisation of machine control systems across complex automated machinery. The role combines hands-on engineering with technical leadership, covering PLC software, motion control, automation, functional safety and machine connectivity . A key focus will be supporting the transition from Allen-Bradley to Siemens , while developing engineering standards and mentoring other engineers. Key Responsibilities Define and develop controls and software architecture standards. Lead the transition from Allen-Bradley to Siemens platforms. Design and develop PLC software using Siemens TIA Portal and S7-1500 PLCs . Configure and commission SINAMICS drives, Siemens safety systems and WinCC HMIs . Develop servo and multi-axis motion-control applications, including interpolation and synchronisation. Develop HMI/SCADA solutions, machine diagnostics and predictive maintenance functionality. Lead controls development for complex machinery and automated handling systems. Integrate conveyors, robotics, gantries and third-party automation equipment . Support machinery risk assessments, validation and CE/UKCA compliance . Ensure designs meet relevant functional safety, international standards and cybersecurity requirements. Support machine commissioning, FAT and SAT activities. Provide technical support for complex troubleshooting, modifications and upgrades. Mentor junior controls and electrical engineers and support continuous improvement. Technical Experience The successful candidate should have strong experience within controls engineering, industrial automation or special purpose machinery , including: Significant PLC programming experience. Strong Siemens TIA Portal experience. S7-1500 PLCs . SINAMICS drives . Siemens safety systems . WinCC HMI/SCADA development. Servo systems and multi-axis motion control . Automated handling and material-handling systems. Experience with conveyors, robotics and/or gantries . Complex machinery or special purpose machinery projects. Industrial communications including Profinet, Ethernet/IP, OPC UA and Modbus . Practical understanding of machine safety legislation. CE/UKCA compliance experience. Understanding of functional safety principles and standards. Machinery risk assessments and validation. Industrial cybersecurity awareness. Allen-Bradley experience would be beneficial, particularly alongside Siemens migration projects. Leadership & Personal Skills Experience mentoring and supporting other engineers. Ability to influence technical direction and engineering standards. Strong problem-solving and stakeholder-management skills. Comfortable communicating with customers, suppliers and senior management. Able to work collaboratively across mechanical, electrical, service and project teams. Health & Safety You will be expected to comply with all relevant health, safety and company procedures, ensuring machinery and engineering activities are undertaken safely and in accordance with applicable standards.
Aug 23, 2026
Full time
Senior Controls & Automation Engineer Employment Type: Permanent Reporting to: Engineering Manager Sector: Industrial Automation / Special Purpose Machinery The Role An established engineering business is looking for a Senior Controls & Automation Engineer to lead the development and standardisation of machine control systems across complex automated machinery. The role combines hands-on engineering with technical leadership, covering PLC software, motion control, automation, functional safety and machine connectivity . A key focus will be supporting the transition from Allen-Bradley to Siemens , while developing engineering standards and mentoring other engineers. Key Responsibilities Define and develop controls and software architecture standards. Lead the transition from Allen-Bradley to Siemens platforms. Design and develop PLC software using Siemens TIA Portal and S7-1500 PLCs . Configure and commission SINAMICS drives, Siemens safety systems and WinCC HMIs . Develop servo and multi-axis motion-control applications, including interpolation and synchronisation. Develop HMI/SCADA solutions, machine diagnostics and predictive maintenance functionality. Lead controls development for complex machinery and automated handling systems. Integrate conveyors, robotics, gantries and third-party automation equipment . Support machinery risk assessments, validation and CE/UKCA compliance . Ensure designs meet relevant functional safety, international standards and cybersecurity requirements. Support machine commissioning, FAT and SAT activities. Provide technical support for complex troubleshooting, modifications and upgrades. Mentor junior controls and electrical engineers and support continuous improvement. Technical Experience The successful candidate should have strong experience within controls engineering, industrial automation or special purpose machinery , including: Significant PLC programming experience. Strong Siemens TIA Portal experience. S7-1500 PLCs . SINAMICS drives . Siemens safety systems . WinCC HMI/SCADA development. Servo systems and multi-axis motion control . Automated handling and material-handling systems. Experience with conveyors, robotics and/or gantries . Complex machinery or special purpose machinery projects. Industrial communications including Profinet, Ethernet/IP, OPC UA and Modbus . Practical understanding of machine safety legislation. CE/UKCA compliance experience. Understanding of functional safety principles and standards. Machinery risk assessments and validation. Industrial cybersecurity awareness. Allen-Bradley experience would be beneficial, particularly alongside Siemens migration projects. Leadership & Personal Skills Experience mentoring and supporting other engineers. Ability to influence technical direction and engineering standards. Strong problem-solving and stakeholder-management skills. Comfortable communicating with customers, suppliers and senior management. Able to work collaboratively across mechanical, electrical, service and project teams. Health & Safety You will be expected to comply with all relevant health, safety and company procedures, ensuring machinery and engineering activities are undertaken safely and in accordance with applicable standards.
Data and Analytics Project Manager Start date - 1st of September 600 per day - Inside IR35 Site address - Stevenage in Hertfordshire (min. once a week) Key Responsibilities: Lead the planning and delivery of a Microsoft Fabric / Power BI data platform, ensuring scope, timelines, budget and quality are controlled through to completion. Manage delivery of the end-to-end reporting pipeline from Salesforce into the Fabric-based data platform (ingestion, modelling/semantic layer alignment, refresh and reporting readiness). Manage a CRM (e.g., Zoho) to Salesforce data migration including data mapping, cleansing, migration planning, cutover approach, reconciliation and business sign-off. Drive project structure, governance, RAID, decision logs and clear reporting (Programme/working groups), ensuring escalation routes are effective. Build and manage detailed integrated plans, schedules, dependencies and critical milestones across internal teams and third-party partners (Confidence using Microsoft Azure DevOps Boards a bonus) Navigate complex stakeholder groups, align technical and business priorities, and influence outcomes to maintain pace and delivery focus. Oversee service readiness and transition to BAU, including operational handover, support model, runbooks and knowledge transfer. Skills and Experience (Priority Order) Extensive experience delivering data and analytics programmes/projects (data platforms, BI/reporting, integration and migration). Strong technical project management capability: able to plan and govern data-heavy workstreams and manage delivery across specialists/suppliers. Proven experience with Microsoft Fabric and Power BI delivery (or Azure Data & Analytics with strong Fabric exposure). Experience delivering data ingestion/integration from SaaS platforms (ideally Salesforce) into a modern data platform, including orchestration and refresh management. Strong understanding of Salesforce data structures and reporting requirements; experience managing Salesforce-related data pipelines is highly desirable. Demonstrable experience leading CRM (e.g., Zoho) to Salesforce data migrations, including cutover planning and data reconciliation/validation. Excellent stakeholder management experience, including complex and senior stakeholder interactions; strong collaboration and influencing skills. Strong risk/issue/dependency management with clear escalation and change control practices. Degree or equivalent; professional qualification advantageous (PRINCE2/AgilePM and/or strong Agile delivery experience). Financial/corporate reporting experience is advantageous (nice to have rather than essential). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 23, 2026
Contractor
Data and Analytics Project Manager Start date - 1st of September 600 per day - Inside IR35 Site address - Stevenage in Hertfordshire (min. once a week) Key Responsibilities: Lead the planning and delivery of a Microsoft Fabric / Power BI data platform, ensuring scope, timelines, budget and quality are controlled through to completion. Manage delivery of the end-to-end reporting pipeline from Salesforce into the Fabric-based data platform (ingestion, modelling/semantic layer alignment, refresh and reporting readiness). Manage a CRM (e.g., Zoho) to Salesforce data migration including data mapping, cleansing, migration planning, cutover approach, reconciliation and business sign-off. Drive project structure, governance, RAID, decision logs and clear reporting (Programme/working groups), ensuring escalation routes are effective. Build and manage detailed integrated plans, schedules, dependencies and critical milestones across internal teams and third-party partners (Confidence using Microsoft Azure DevOps Boards a bonus) Navigate complex stakeholder groups, align technical and business priorities, and influence outcomes to maintain pace and delivery focus. Oversee service readiness and transition to BAU, including operational handover, support model, runbooks and knowledge transfer. Skills and Experience (Priority Order) Extensive experience delivering data and analytics programmes/projects (data platforms, BI/reporting, integration and migration). Strong technical project management capability: able to plan and govern data-heavy workstreams and manage delivery across specialists/suppliers. Proven experience with Microsoft Fabric and Power BI delivery (or Azure Data & Analytics with strong Fabric exposure). Experience delivering data ingestion/integration from SaaS platforms (ideally Salesforce) into a modern data platform, including orchestration and refresh management. Strong understanding of Salesforce data structures and reporting requirements; experience managing Salesforce-related data pipelines is highly desirable. Demonstrable experience leading CRM (e.g., Zoho) to Salesforce data migrations, including cutover planning and data reconciliation/validation. Excellent stakeholder management experience, including complex and senior stakeholder interactions; strong collaboration and influencing skills. Strong risk/issue/dependency management with clear escalation and change control practices. Degree or equivalent; professional qualification advantageous (PRINCE2/AgilePM and/or strong Agile delivery experience). Financial/corporate reporting experience is advantageous (nice to have rather than essential). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Business Insights Manager (UK Retail Commercial Real Estate)Applylocations: London, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100240 About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company" and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James's Square.The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.This is a high impact opportunity within our Asset Management team to establish and lead a new Business Insights function from scratch. The role carries full budget responsibility, direct exposure to senior management, and frequent interaction with retail clients. Our flat corporate structure offers genuine visibility and influence, with strong opportunities for career development as the firm expands. Position Overview: The Business Insight Manager delivers data driven insight to support asset performance, investment decisions and strategic growth across the UK and International portfolio. The role owns the development and application of advanced analytics, proprietary datasets and market intelligence to inform Asset Management, Acquisitions, Disposals and Value Add Investment decisions.Partnering closely with senior stakeholders, external advisers and global analytics teams, the role embeds a data led approach across the business, translating complex consumer, retailer and market data into clear, decision ready insight that drives value creation and long term strategy. Key Responsibilities: Play a driving role in innovating methodologies and datasets Accountable for the innovation, development and continuous improvement of data methodologies, datasets and insight tools, strengthening decision making, asset performance evaluation and strategic execution across the UK portfolio. Owns the rollout, integration and effective use of mobile, banking and ANPR data, ensuring these datasets are embedded into performance analysis, catchment assessment, affordability modelling and asset management decision making. Leads the development of a data led culture within the UK business, championing the use of research, analytics and insight across Asset Management, Investment and senior leadership to improve decision quality and outcomes. Accountable for the development and maintenance of Asset Management dashboards, working with internal teams and external partners to surface relevant portfolio and market data in a timely, decision ready format. Advises on the identification and implementation of AI and advanced analytics use cases within Asset Management, partnering cross functionally across Realty Income to drive responsible adoption and measurable value. Work within the Asset Management team to implement data to drive asset value Accountable for embedding data and insight within Asset Management to drive asset value, ensuring analytics directly inform leasing strategy, redevelopment initiatives and capital allocation decisions. Owns the application of catchment, consumer and retailer analysis to assess development potential for extensions, refits and redevelopment projects, translating insight into clear outputs for executive reporting and Board level decision making. Responsible for enabling Asset Management to attract high quality retail, food & beverage and leisure operators, leveraging robust consumer, retailer and affordability insights to create demand tension, support rental growth and enhance asset valuation. Leads senior engagement with Property Directors and decision makers across retailers and occupiers, building a strong understanding of business drivers, portfolio strategies and expansion plans to influence leasing and asset strategy. Support the Head of Asset Management and Value-Add Investment with Acquisitions and Disposals Accountable for providing data driven insight to support Acquisitions, Disposals and Value Add Investment decisions, partnering with Asset Management and Investment leadership to inform underwriting, capital deployment and investment outcomes. Owns the delivery of investment grade analysis for due diligence and Investment Committee processes, including demographic insight, retailer performance, portfolio and asset segmentation. Leads collaboration with the US Predictive Analytics team to forecast future asset performance across the UK and Europe, enhancing underwriting assumptions and investment decision quality. Develops asset level and sub portfolio segmentation frameworks to identify opportunities for rental growth, yield compression and value creation using internal and external datasets. Accountable for providing forward looking market insight to inform the evolution of business and investment strategy, monitoring performance across retail and real estate sub sectors to assess risk, resilience and growth opportunity. Owns the development and maintenance of a consistent market benchmarking methodology, leveraging datasets including Trevor Wood, transactional banking and demographic sources to compare asset and portfolio performance. Builds and sustains senior relationships with Heads of Research and Data teams at key agencies and peer landlords, ensuring early access to market intelligence, trends and methodological developments. Synthesises market trends, rent and returns forecasts into clear strategic implications for the International business, supporting senior leadership decision making. Identifies and articulates new areas of growth for Realty Income, including emerging or under represented sub sectors, informing long term strategic prioritisation and capital allocation. Organisational Relationships : Asset Management & Value Add Investment teams Investment & Transactions teams Credit team Executive Leadership & Investment Committee US Predictive Analytics & Global Data teams Technology, Data & Digital teams Property consultancies and advisors (e.g. research and data teams at major agencies) Peer landlords and industry insight teams Data providers and analytics partners Retailers and occupier decision makers (as required) Candidate Requirements Knowledge, Skills, and Abilities Must have for the role: Significant UK retail commercial real estate experience in a business insight, analytics, research, strategy or investment support role, from a real estate, retail, asset management, investment, consulting or a data led commercial environment. While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 7+ years' suitable experience are likely to have the right level of knowledge and experience for the role. Demonstrated experience applying consumer, market, financial or spatial data to inform asset management, leasing, investment or development decisions. Experience working with external data providers, advisors and consultancies, and translating third party data into proprietary insight. Exposure to acquisitions, disposals, due diligence or underwriting processes, including supporting investment papers and approvals. Strong capability in data analysis, interpretation and synthesis, with the ability to connect multiple datasets into a coherent narrative. Experience working with consumer spend, retailer performance, demographic, mobility, banking or similar datasets. Strong Excel and data manipulation skills; experience with dashboards, BI tools or analytical platforms is desirable. Understanding of (or appetite to develop understanding of) AI enabled analytics and automation use cases in a commercial context. Excellent verbal and written communication skills; including the ability to present to external and internal senior stakeholders. Desirable but not essential: Bachelor's degree (or equivalent experience) in Finance, Economics, Business, Data Analytics, Real Estate, Geography, or a related discipline. role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization.
Aug 23, 2026
Full time
Business Insights Manager (UK Retail Commercial Real Estate)Applylocations: London, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100240 About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company" and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James's Square.The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.This is a high impact opportunity within our Asset Management team to establish and lead a new Business Insights function from scratch. The role carries full budget responsibility, direct exposure to senior management, and frequent interaction with retail clients. Our flat corporate structure offers genuine visibility and influence, with strong opportunities for career development as the firm expands. Position Overview: The Business Insight Manager delivers data driven insight to support asset performance, investment decisions and strategic growth across the UK and International portfolio. The role owns the development and application of advanced analytics, proprietary datasets and market intelligence to inform Asset Management, Acquisitions, Disposals and Value Add Investment decisions.Partnering closely with senior stakeholders, external advisers and global analytics teams, the role embeds a data led approach across the business, translating complex consumer, retailer and market data into clear, decision ready insight that drives value creation and long term strategy. Key Responsibilities: Play a driving role in innovating methodologies and datasets Accountable for the innovation, development and continuous improvement of data methodologies, datasets and insight tools, strengthening decision making, asset performance evaluation and strategic execution across the UK portfolio. Owns the rollout, integration and effective use of mobile, banking and ANPR data, ensuring these datasets are embedded into performance analysis, catchment assessment, affordability modelling and asset management decision making. Leads the development of a data led culture within the UK business, championing the use of research, analytics and insight across Asset Management, Investment and senior leadership to improve decision quality and outcomes. Accountable for the development and maintenance of Asset Management dashboards, working with internal teams and external partners to surface relevant portfolio and market data in a timely, decision ready format. Advises on the identification and implementation of AI and advanced analytics use cases within Asset Management, partnering cross functionally across Realty Income to drive responsible adoption and measurable value. Work within the Asset Management team to implement data to drive asset value Accountable for embedding data and insight within Asset Management to drive asset value, ensuring analytics directly inform leasing strategy, redevelopment initiatives and capital allocation decisions. Owns the application of catchment, consumer and retailer analysis to assess development potential for extensions, refits and redevelopment projects, translating insight into clear outputs for executive reporting and Board level decision making. Responsible for enabling Asset Management to attract high quality retail, food & beverage and leisure operators, leveraging robust consumer, retailer and affordability insights to create demand tension, support rental growth and enhance asset valuation. Leads senior engagement with Property Directors and decision makers across retailers and occupiers, building a strong understanding of business drivers, portfolio strategies and expansion plans to influence leasing and asset strategy. Support the Head of Asset Management and Value-Add Investment with Acquisitions and Disposals Accountable for providing data driven insight to support Acquisitions, Disposals and Value Add Investment decisions, partnering with Asset Management and Investment leadership to inform underwriting, capital deployment and investment outcomes. Owns the delivery of investment grade analysis for due diligence and Investment Committee processes, including demographic insight, retailer performance, portfolio and asset segmentation. Leads collaboration with the US Predictive Analytics team to forecast future asset performance across the UK and Europe, enhancing underwriting assumptions and investment decision quality. Develops asset level and sub portfolio segmentation frameworks to identify opportunities for rental growth, yield compression and value creation using internal and external datasets. Accountable for providing forward looking market insight to inform the evolution of business and investment strategy, monitoring performance across retail and real estate sub sectors to assess risk, resilience and growth opportunity. Owns the development and maintenance of a consistent market benchmarking methodology, leveraging datasets including Trevor Wood, transactional banking and demographic sources to compare asset and portfolio performance. Builds and sustains senior relationships with Heads of Research and Data teams at key agencies and peer landlords, ensuring early access to market intelligence, trends and methodological developments. Synthesises market trends, rent and returns forecasts into clear strategic implications for the International business, supporting senior leadership decision making. Identifies and articulates new areas of growth for Realty Income, including emerging or under represented sub sectors, informing long term strategic prioritisation and capital allocation. Organisational Relationships : Asset Management & Value Add Investment teams Investment & Transactions teams Credit team Executive Leadership & Investment Committee US Predictive Analytics & Global Data teams Technology, Data & Digital teams Property consultancies and advisors (e.g. research and data teams at major agencies) Peer landlords and industry insight teams Data providers and analytics partners Retailers and occupier decision makers (as required) Candidate Requirements Knowledge, Skills, and Abilities Must have for the role: Significant UK retail commercial real estate experience in a business insight, analytics, research, strategy or investment support role, from a real estate, retail, asset management, investment, consulting or a data led commercial environment. While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 7+ years' suitable experience are likely to have the right level of knowledge and experience for the role. Demonstrated experience applying consumer, market, financial or spatial data to inform asset management, leasing, investment or development decisions. Experience working with external data providers, advisors and consultancies, and translating third party data into proprietary insight. Exposure to acquisitions, disposals, due diligence or underwriting processes, including supporting investment papers and approvals. Strong capability in data analysis, interpretation and synthesis, with the ability to connect multiple datasets into a coherent narrative. Experience working with consumer spend, retailer performance, demographic, mobility, banking or similar datasets. Strong Excel and data manipulation skills; experience with dashboards, BI tools or analytical platforms is desirable. Understanding of (or appetite to develop understanding of) AI enabled analytics and automation use cases in a commercial context. Excellent verbal and written communication skills; including the ability to present to external and internal senior stakeholders. Desirable but not essential: Bachelor's degree (or equivalent experience) in Finance, Economics, Business, Data Analytics, Real Estate, Geography, or a related discipline. role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization.
Quality Systems Manager - Food Manufacture £40,000 £45,000 Monday to Friday Days Permanent The Opportunity We are looking for a Quality Systems Manager to join an established manufacturing business in a key site-based role. This is an excellent opportunity for someone with a strong Technical / Quality Systems background who wants to take real ownership of systems, standards and improvement across a manufacturing operation. The role has a strong focus on BRCGS, Quality Management Systems and technical compliance, but we are looking for more than someone who simply maintains documentation and prepares for audits. We want someone who enjoys understanding how processes work in practice, identifying where improvements can be made and working closely with operational teams to deliver sustainable change. This is a hands-on individual contributor role and does not have direct people-management responsibility. What You'll Be Doing As Quality Systems Manager, you will take ownership of the site's Quality and Technical Management Systems, ensuring they remain robust, practical, compliant and continuously improving. Your responsibilities will include: Owning, maintaining and continuously improving the site's Quality and Technical Management Systems. Maintaining compliance with BRCGS standards, customer requirements and internal procedures. Ensuring the site remains audit-ready and that standards are effectively embedded within day-to-day operations. Supporting and leading BRCGS, customer and third-party audits. Managing the internal audit programme and ensuring actions are effectively closed out. Reviewing and improving procedures, policies, standards and technical documentation. Managing non-conformances, corrective actions and preventative actions. Leading root cause analysis and ensuring recurring issues are properly addressed. Working closely with Operations to improve processes, controls and ways of working. Identifying opportunities for continuous improvement and process improvement. Using quality and operational data to identify trends, risks and opportunities. Supporting HACCP, risk assessments, change control and wider food safety activities. Driving improvements in GMP, factory standards and operational compliance. Challenging processes that are unnecessarily complex, ineffective or no longer fit for purpose. Helping ensure quality and technical standards are understood and owned across the operation. Supporting a culture focused on prevention, continuous improvement and getting things right first time. About You You are likely to come from a Technical, Quality Assurance, Quality Systems or Technical Compliance background within a BRCGS-accredited manufacturing environment. Your exact product background is less important to us than your understanding of BRCGS, quality systems and how a manufacturing operation works. You may currently be working as a: Quality Systems Manager Quality Systems Lead Technical Systems Manager Technical Compliance Manager Quality Manager Technical Manager Senior Quality / Technical Coordinator QA Manager We are particularly interested in people who combine strong technical knowledge with a practical, operational mindset. What We're Looking For Ideally, you will bring: Experience working within a BRCGS-accredited manufacturing environment. Strong knowledge of BRCGS standards and audit requirements. Experience managing or developing Quality Management Systems. A solid Technical, Quality Assurance or Quality Systems background. Experience with internal and external audits. Knowledge of HACCP, GMP, CAPA and root cause analysis. Experience investigating issues and implementing effective corrective actions. A good understanding of manufacturing operations. An interest in continuous improvement and process improvement. Strong analytical and problem-solving skills. The confidence to work closely with operational teams at all levels. The ability to challenge existing ways of working in a constructive and practical way. Formal Continuous Improvement or Lean qualifications are not essential. We are more interested in someone who naturally asks: Why Join? This is a role where you can have genuine influence. You will have ownership of the quality systems agenda while working closely with the wider operation to improve how things are done. It offers the opportunity to move beyond purely maintaining systems and compliance, giving you the scope to: Improve existing processes. Introduce better ways of working. Strengthen standards across the site. Solve recurring problems. Influence operational performance. Make visible and measurable improvements. If you are technically strong, confident with BRCGS and Quality Systems, and enjoy combining compliance with practical problem solving and continuous improvement, we would be keen to hear from you. Package Salary: £40,000 £45,000 Hours: Monday to Friday, Days Contract: Permanent
Aug 23, 2026
Full time
Quality Systems Manager - Food Manufacture £40,000 £45,000 Monday to Friday Days Permanent The Opportunity We are looking for a Quality Systems Manager to join an established manufacturing business in a key site-based role. This is an excellent opportunity for someone with a strong Technical / Quality Systems background who wants to take real ownership of systems, standards and improvement across a manufacturing operation. The role has a strong focus on BRCGS, Quality Management Systems and technical compliance, but we are looking for more than someone who simply maintains documentation and prepares for audits. We want someone who enjoys understanding how processes work in practice, identifying where improvements can be made and working closely with operational teams to deliver sustainable change. This is a hands-on individual contributor role and does not have direct people-management responsibility. What You'll Be Doing As Quality Systems Manager, you will take ownership of the site's Quality and Technical Management Systems, ensuring they remain robust, practical, compliant and continuously improving. Your responsibilities will include: Owning, maintaining and continuously improving the site's Quality and Technical Management Systems. Maintaining compliance with BRCGS standards, customer requirements and internal procedures. Ensuring the site remains audit-ready and that standards are effectively embedded within day-to-day operations. Supporting and leading BRCGS, customer and third-party audits. Managing the internal audit programme and ensuring actions are effectively closed out. Reviewing and improving procedures, policies, standards and technical documentation. Managing non-conformances, corrective actions and preventative actions. Leading root cause analysis and ensuring recurring issues are properly addressed. Working closely with Operations to improve processes, controls and ways of working. Identifying opportunities for continuous improvement and process improvement. Using quality and operational data to identify trends, risks and opportunities. Supporting HACCP, risk assessments, change control and wider food safety activities. Driving improvements in GMP, factory standards and operational compliance. Challenging processes that are unnecessarily complex, ineffective or no longer fit for purpose. Helping ensure quality and technical standards are understood and owned across the operation. Supporting a culture focused on prevention, continuous improvement and getting things right first time. About You You are likely to come from a Technical, Quality Assurance, Quality Systems or Technical Compliance background within a BRCGS-accredited manufacturing environment. Your exact product background is less important to us than your understanding of BRCGS, quality systems and how a manufacturing operation works. You may currently be working as a: Quality Systems Manager Quality Systems Lead Technical Systems Manager Technical Compliance Manager Quality Manager Technical Manager Senior Quality / Technical Coordinator QA Manager We are particularly interested in people who combine strong technical knowledge with a practical, operational mindset. What We're Looking For Ideally, you will bring: Experience working within a BRCGS-accredited manufacturing environment. Strong knowledge of BRCGS standards and audit requirements. Experience managing or developing Quality Management Systems. A solid Technical, Quality Assurance or Quality Systems background. Experience with internal and external audits. Knowledge of HACCP, GMP, CAPA and root cause analysis. Experience investigating issues and implementing effective corrective actions. A good understanding of manufacturing operations. An interest in continuous improvement and process improvement. Strong analytical and problem-solving skills. The confidence to work closely with operational teams at all levels. The ability to challenge existing ways of working in a constructive and practical way. Formal Continuous Improvement or Lean qualifications are not essential. We are more interested in someone who naturally asks: Why Join? This is a role where you can have genuine influence. You will have ownership of the quality systems agenda while working closely with the wider operation to improve how things are done. It offers the opportunity to move beyond purely maintaining systems and compliance, giving you the scope to: Improve existing processes. Introduce better ways of working. Strengthen standards across the site. Solve recurring problems. Influence operational performance. Make visible and measurable improvements. If you are technically strong, confident with BRCGS and Quality Systems, and enjoy combining compliance with practical problem solving and continuous improvement, we would be keen to hear from you. Package Salary: £40,000 £45,000 Hours: Monday to Friday, Days Contract: Permanent
Data Migration Lead About the Role We are working with a large, complex organisation undergoing a significant programme of technology transformation, including the introduction of new SaaS platforms, the consolidation of legacy systems and ongoing business change. As Data Migration Lead , you will take ownership of the organisation's data migration strategy and delivery, ensuring data is accurately extracted, transformed, cleansed, mapped and loaded into new business systems. This is a highly technical and commercially important role, working across multiple business functions and transformation programmes. You will work closely with technical teams, Finance and wider business stakeholders to ensure data quality, integrity and reconciliation throughout the migration lifecycle. Key Responsibilities Define and own the overall Data Migration strategy , standards and approach. Develop and maintain detailed migration plans, including migration cycles, resources and timelines. Lead data extraction, transformation and loading activities across multiple systems. Analyse and profile data to identify gaps, quality issues and potential risks. Develop data cleansing, mapping and transformation approaches. Create and maintain data quality reporting and migration documentation. Work closely with Finance teams to validate migrated data against source-system financial records and investigate discrepancies. Translate technical data issues into clear business and financial impacts for non-technical stakeholders. Document data issues, mappings, business rules, risks and transformation requirements. Work with third-party delivery partners and oversee their migration activities. Support data due diligence and migration planning as part of wider business change and acquisition activity. Facilitate data reconciliation and testing activities, ensuring appropriate data extracts are available. Lead and develop a team of Data Migration Analysts, providing direction, support and progression. Identify and introduce new technologies and tools to improve the efficiency and quality of data migration delivery. About You You will have significant hands-on experience delivering large-scale data migrations within a medium or large organisation, with a strong technical understanding of data extraction, transformation and loading. You will ideally have: Strong T-SQL programming and performance-tuning experience. Hands-on experience with SSIS and/or Azure Data Factory . Extensive experience of data transformation and integrations. Strong data analysis, profiling and data-quality experience. Experience working with complex stakeholder groups to identify data gaps and define transformation requirements. The ability to communicate technical issues clearly to non-technical audiences. Experience translating technical findings into financial and commercial impacts . Experience introducing new data technologies or toolsets. Experience using project/workflow tools such as Azure DevOps . Experience with Power BI or similar technical reporting tools. Familiarity with Microsoft Dynamics 365 and the Power Platform would be advantageous. Understanding of business systems such as Finance, Invoicing, CRM and HR systems. Previous experience managing or mentoring data migration professionals. Strong project management skills and the ability to work to demanding deadlines. Technical Environment The role will involve working across a range of data and business technology platforms, with particular relevance to: T-SQL SSIS Azure Data Factory Power BI Azure DevOps Microsoft Dynamics 365 Power Platform What You'll Need Degree-level qualification or equivalent experience in Computer Science, Data, Technology or a related discipline. Relevant technical certifications in Azure data platforms would be beneficial. Strong analytical and problem-solving skills. Excellent attention to detail and commitment to technical documentation and data standards. Ability to operate independently while collaborating effectively across technical and business teams. Strong leadership, influencing and stakeholder-management skills. Ability to understand both the strategic, long-term impact of technology decisions and the immediate delivery requirements. A commercially minded approach, with the ability to understand the financial implications of technology and data decisions.
Aug 23, 2026
Full time
Data Migration Lead About the Role We are working with a large, complex organisation undergoing a significant programme of technology transformation, including the introduction of new SaaS platforms, the consolidation of legacy systems and ongoing business change. As Data Migration Lead , you will take ownership of the organisation's data migration strategy and delivery, ensuring data is accurately extracted, transformed, cleansed, mapped and loaded into new business systems. This is a highly technical and commercially important role, working across multiple business functions and transformation programmes. You will work closely with technical teams, Finance and wider business stakeholders to ensure data quality, integrity and reconciliation throughout the migration lifecycle. Key Responsibilities Define and own the overall Data Migration strategy , standards and approach. Develop and maintain detailed migration plans, including migration cycles, resources and timelines. Lead data extraction, transformation and loading activities across multiple systems. Analyse and profile data to identify gaps, quality issues and potential risks. Develop data cleansing, mapping and transformation approaches. Create and maintain data quality reporting and migration documentation. Work closely with Finance teams to validate migrated data against source-system financial records and investigate discrepancies. Translate technical data issues into clear business and financial impacts for non-technical stakeholders. Document data issues, mappings, business rules, risks and transformation requirements. Work with third-party delivery partners and oversee their migration activities. Support data due diligence and migration planning as part of wider business change and acquisition activity. Facilitate data reconciliation and testing activities, ensuring appropriate data extracts are available. Lead and develop a team of Data Migration Analysts, providing direction, support and progression. Identify and introduce new technologies and tools to improve the efficiency and quality of data migration delivery. About You You will have significant hands-on experience delivering large-scale data migrations within a medium or large organisation, with a strong technical understanding of data extraction, transformation and loading. You will ideally have: Strong T-SQL programming and performance-tuning experience. Hands-on experience with SSIS and/or Azure Data Factory . Extensive experience of data transformation and integrations. Strong data analysis, profiling and data-quality experience. Experience working with complex stakeholder groups to identify data gaps and define transformation requirements. The ability to communicate technical issues clearly to non-technical audiences. Experience translating technical findings into financial and commercial impacts . Experience introducing new data technologies or toolsets. Experience using project/workflow tools such as Azure DevOps . Experience with Power BI or similar technical reporting tools. Familiarity with Microsoft Dynamics 365 and the Power Platform would be advantageous. Understanding of business systems such as Finance, Invoicing, CRM and HR systems. Previous experience managing or mentoring data migration professionals. Strong project management skills and the ability to work to demanding deadlines. Technical Environment The role will involve working across a range of data and business technology platforms, with particular relevance to: T-SQL SSIS Azure Data Factory Power BI Azure DevOps Microsoft Dynamics 365 Power Platform What You'll Need Degree-level qualification or equivalent experience in Computer Science, Data, Technology or a related discipline. Relevant technical certifications in Azure data platforms would be beneficial. Strong analytical and problem-solving skills. Excellent attention to detail and commitment to technical documentation and data standards. Ability to operate independently while collaborating effectively across technical and business teams. Strong leadership, influencing and stakeholder-management skills. Ability to understand both the strategic, long-term impact of technology decisions and the immediate delivery requirements. A commercially minded approach, with the ability to understand the financial implications of technology and data decisions.
We have an exciting opportunity for a Senior Financial Crime Due Diligence Manager to join our Legal, Regulatory Affairs, Ethics & Compliance and Secretariat (LRECS) function. In this role, you'll lead Centrica's Financial Crime Due Diligence (FCDD) function, ensuring robust oversight of financial crime risks across our third-party relationships and supporting the business in meeting its regulatory click apply for full job details
Aug 23, 2026
Full time
We have an exciting opportunity for a Senior Financial Crime Due Diligence Manager to join our Legal, Regulatory Affairs, Ethics & Compliance and Secretariat (LRECS) function. In this role, you'll lead Centrica's Financial Crime Due Diligence (FCDD) function, ensuring robust oversight of financial crime risks across our third-party relationships and supporting the business in meeting its regulatory click apply for full job details
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
Aug 23, 2026
Full time
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
