Barclays Bank Plc
City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Search
Graduate Recruitment Consultant Glasgow City Centre 26,000- 27,000 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Glasgow. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - no waiting to see the rewards of your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top miller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using LinkedIn, networking, and leading job boards. Conduct interview to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from interview scheduling to offer, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. A "no fear" approach to picking up the phone and speaking to both candidates and clients How Will You Benefit? Earn up to 40% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2026! Car benefit scheme available through our partner, Tusker. Lifestyle perks and well being discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting. This is your chance to join a high-performing, supportive team within one of the UK's most respected recruitment businesses - and to build a career where hard work, personality, and ambition truly pay off. if you're motivated by success and enjoy working in a high-energy, team-focused environment, we'd love to hear from you. Apply now or contact Katie Ball for a confidential chat about starting your recruitment career. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Graduate Recruitment Consultant Glasgow City Centre 26,000- 27,000 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Glasgow. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - no waiting to see the rewards of your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top miller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using LinkedIn, networking, and leading job boards. Conduct interview to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from interview scheduling to offer, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. A "no fear" approach to picking up the phone and speaking to both candidates and clients How Will You Benefit? Earn up to 40% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2026! Car benefit scheme available through our partner, Tusker. Lifestyle perks and well being discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting. This is your chance to join a high-performing, supportive team within one of the UK's most respected recruitment businesses - and to build a career where hard work, personality, and ambition truly pay off. if you're motivated by success and enjoy working in a high-energy, team-focused environment, we'd love to hear from you. Apply now or contact Katie Ball for a confidential chat about starting your recruitment career. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Deloitte LLP
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 03-Mar-2025 18170 Connect to your Industry Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Explore the latest technologies & build practical use cases in a hands-on approach, helping our clients reimagine their business Translate business vision into technology strategy to ensure foundational capabilities are in place. Develop our Business Architecture proposition Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change as a precursor to driving delivery across programmes with complex interdependencies Develop blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. Linking into Cloud, cyber, integration and much more Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function by developing our Agile Architecture PoV and Architecture function in a Box We are responsible towards our clients in formulating their vision, strategy, Technology perspectives and outputs. Our recent perspectives and outputs include: Tech Trends 2023 Future of Government COVID-19 insights for government & public sector Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: Work with Governments CDIOs, CTOs, Department Leads and Executive Board stakeholders to align the case for change and application of next generation digital and innovative technology solutions. Drive large complex and innovative Government transformation programmes from strategy, architecture and business case through to discovery, delivery and live service Apply Government Service Standards and delivery methods to deliver public facing service. Create propositions driving business development activities in Government and Public Services. Provide mentorship and build competence in TV&A team across GPS. Lead large client engagements, with a strong market trends awareness around the architecture, digital technologies, and cloud platforms. Lead architecture teams that deliver Enterprise Architecture or technology strategies. Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions. Lead definition and execution of the client's architecture management, governance and assurance process. Lead the development of architecture methods and collateral to build architecture community and capability. Use architecture knowledge and skills to support business development, build external eminence and lead Connect to your skills and professional experience Depending on the level you are applying for, please demonstrate the following for this grade (Associate Director): Significant experience in GPS, which might include working within or as an advisor to central or local government or as a supplier to major government programmes. Significant experience providing advisory services up to Board-level and engaging C-suite stakeholders Significant experience in software development lifecycle (SDLC) and demonstrate depth and breadth across the architecture domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Platforms, Security, Integration, Business Architecture Strong understanding of emerging and innovative technologies, like AI/ML and no code/low code, and how to shape IT strategy and delivery to leverage those technologies. Experience in capability development activities, such as team building, training, recruitment, career planning, staff assessments. Demonstrable external or internal eminence by contributing to thought leadership, methods, knowledge management, points of view, speaking at industry events, membership of industry groups or publications Successful delivery of COTS based solutions (e.g. SAP, Oracle, Salesforce, Service Now, etc), Digital Services and Legacy change to Government standards. Experience engaging and leading diverse teams drawing together those with a wide range of capabilities and perspectives and demonstrating commitment to diversity and inclusion Track record in managing the successful delivery of large or complex programmes / engagements on time and within budget Proven risk awareness and sound judgment in the management of risk from both client and supplier perspectives Eligibility to undergo the process for government SC clearance, noting that as a minimum this will require at least 5 years residency within the UK Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I enjoy helping client analyse their capabilities through an Architecture and Strategy lens as it represents what the business can deliver and where they want to be." "I very much enjoy the challenging nature of my work, and the unique opportunities we have to lead change across industries. A great bonus - I usually work with a team of passionate, fun, and driven people who come from diverse backgrounds and experiences, but all strive to make a meaningful impact and to learn from each other." - Irina, Manager, Technology, Vision & Architecture "Being in a position to be able to challenge, influence and support our clients in solving complex problems such as M&A and Net Zero with technology at the centre, is a huge motivating factor." -Sharbanee, Manager, Technology, Vision & Architecture Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely . click apply for full job details
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 03-Mar-2025 18170 Connect to your Industry Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Explore the latest technologies & build practical use cases in a hands-on approach, helping our clients reimagine their business Translate business vision into technology strategy to ensure foundational capabilities are in place. Develop our Business Architecture proposition Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change as a precursor to driving delivery across programmes with complex interdependencies Develop blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. Linking into Cloud, cyber, integration and much more Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function by developing our Agile Architecture PoV and Architecture function in a Box We are responsible towards our clients in formulating their vision, strategy, Technology perspectives and outputs. Our recent perspectives and outputs include: Tech Trends 2023 Future of Government COVID-19 insights for government & public sector Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: Work with Governments CDIOs, CTOs, Department Leads and Executive Board stakeholders to align the case for change and application of next generation digital and innovative technology solutions. Drive large complex and innovative Government transformation programmes from strategy, architecture and business case through to discovery, delivery and live service Apply Government Service Standards and delivery methods to deliver public facing service. Create propositions driving business development activities in Government and Public Services. Provide mentorship and build competence in TV&A team across GPS. Lead large client engagements, with a strong market trends awareness around the architecture, digital technologies, and cloud platforms. Lead architecture teams that deliver Enterprise Architecture or technology strategies. Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions. Lead definition and execution of the client's architecture management, governance and assurance process. Lead the development of architecture methods and collateral to build architecture community and capability. Use architecture knowledge and skills to support business development, build external eminence and lead Connect to your skills and professional experience Depending on the level you are applying for, please demonstrate the following for this grade (Associate Director): Significant experience in GPS, which might include working within or as an advisor to central or local government or as a supplier to major government programmes. Significant experience providing advisory services up to Board-level and engaging C-suite stakeholders Significant experience in software development lifecycle (SDLC) and demonstrate depth and breadth across the architecture domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Platforms, Security, Integration, Business Architecture Strong understanding of emerging and innovative technologies, like AI/ML and no code/low code, and how to shape IT strategy and delivery to leverage those technologies. Experience in capability development activities, such as team building, training, recruitment, career planning, staff assessments. Demonstrable external or internal eminence by contributing to thought leadership, methods, knowledge management, points of view, speaking at industry events, membership of industry groups or publications Successful delivery of COTS based solutions (e.g. SAP, Oracle, Salesforce, Service Now, etc), Digital Services and Legacy change to Government standards. Experience engaging and leading diverse teams drawing together those with a wide range of capabilities and perspectives and demonstrating commitment to diversity and inclusion Track record in managing the successful delivery of large or complex programmes / engagements on time and within budget Proven risk awareness and sound judgment in the management of risk from both client and supplier perspectives Eligibility to undergo the process for government SC clearance, noting that as a minimum this will require at least 5 years residency within the UK Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I enjoy helping client analyse their capabilities through an Architecture and Strategy lens as it represents what the business can deliver and where they want to be." "I very much enjoy the challenging nature of my work, and the unique opportunities we have to lead change across industries. A great bonus - I usually work with a team of passionate, fun, and driven people who come from diverse backgrounds and experiences, but all strive to make a meaningful impact and to learn from each other." - Irina, Manager, Technology, Vision & Architecture "Being in a position to be able to challenge, influence and support our clients in solving complex problems such as M&A and Net Zero with technology at the centre, is a huge motivating factor." -Sharbanee, Manager, Technology, Vision & Architecture Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely . click apply for full job details
