Adecco Pontoon is seeking a Design Researcher in London with hybrid onsite expectations (2-3 days a week on site). The contract is six months with potential extension. Salary range is £85,000 to £89,000 per year. You will join a large team of researchers shaping product and service development and mentor others through research-driven insights. You'll collaborate with design, product, and engineering to drive research outputs, present findings to stakeholders, and adapt designs based on feedback
Oct 06, 2026
Full time
Adecco Pontoon is seeking a Design Researcher in London with hybrid onsite expectations (2-3 days a week on site). The contract is six months with potential extension. Salary range is £85,000 to £89,000 per year. You will join a large team of researchers shaping product and service development and mentor others through research-driven insights. You'll collaborate with design, product, and engineering to drive research outputs, present findings to stakeholders, and adapt designs based on feedback
About Warden AI Warden AI helps HR Tech vendors, staffing firms, and employers prove and improve the fairness, accuracy, and compliance of their AI hiring systems. In a fast-changing regulatory environment, organizations need a trusted partner to validate their AI, and Warden is quickly becoming the default solution. About Warden AI Warden AI helps HR Tech vendors, staffing firms, and employers prove and improve the fairness, accuracy, and compliance of their AI hiring systems. In a fast-changing regulatory environment, organizations need a trusted partner to validate their AI, and Warden is quickly becoming the default solution. In 2025, Warden grew from 4 to 40 customers. In 2026, we've already more than doubled ARR and are growing faster every quarter. That growth is driven not just by market demand, but by something rarer: a genuine network effect. Customers want to promote working with Warden because it helps them win their own deals. About The Role We are hiring a Full-stack Product Engineer to help build and evolve the core product experiences of Warden's AI assurance platform. The role spans frontend product development and backend services, turning complex analytical and audit workflows into clear, reliable software that customers can trust. You will join an existing engineering team and report to the CTO, working closely with product, data, and customer-facing teams. A strong candidate will bring a solid background in TypeScript and React, helping strengthen the team's full-stack product development capabilities, particularly across TypeScript, React, and Next.js, while contributing to backend systems in Python. Your work will have visible impact on product quality, usability, and reliability across the platform. As one of our early product engineering hires, you will help shape how this role grows over time and take on more responsibility across product development as we scale. What You'll Do Here are a few examples of things you might be working on: Build end-to-end product features, e.g. design and implement new dashboards, workflows, and UI components that help customers understand and act on AI audit results Lead on frontend experiences, e.g. develop polished, accessible interfaces, working closely with product and design to get details right Contribute to backend services, e.g. extend services that power audits, reports, and internal tooling, and wire them cleanly into the frontend Translate product requirements into working software, e.g. break down loosely defined problems, propose pragmatic solutions, and iterate quickly based on feedback Improve product quality and reliability, e.g. fix bugs, reduce edge cases, improve performance, and strengthen type safety and test coverage Collaborate cross-functionally, e.g. work closely with data scientists, solutions engineers, and founders to ship features that solve real customer problems Continuously improve the codebase, e.g. refactor areas you touch, improve developer ergonomics, and contribute to shared patterns and conventions What you should bring A self-starting, get-it-done attitude. You're comfortable with ambiguity, take ownership, and move from idea to working software without needing constant direction Strong TypeScript and React experience. You've shipped real, user-facing features and care about code quality, usability, and maintainability. Experience with Next.js is a plus Full-stack mindset. You're happy
Oct 06, 2026
Full time
About Warden AI Warden AI helps HR Tech vendors, staffing firms, and employers prove and improve the fairness, accuracy, and compliance of their AI hiring systems. In a fast-changing regulatory environment, organizations need a trusted partner to validate their AI, and Warden is quickly becoming the default solution. About Warden AI Warden AI helps HR Tech vendors, staffing firms, and employers prove and improve the fairness, accuracy, and compliance of their AI hiring systems. In a fast-changing regulatory environment, organizations need a trusted partner to validate their AI, and Warden is quickly becoming the default solution. In 2025, Warden grew from 4 to 40 customers. In 2026, we've already more than doubled ARR and are growing faster every quarter. That growth is driven not just by market demand, but by something rarer: a genuine network effect. Customers want to promote working with Warden because it helps them win their own deals. About The Role We are hiring a Full-stack Product Engineer to help build and evolve the core product experiences of Warden's AI assurance platform. The role spans frontend product development and backend services, turning complex analytical and audit workflows into clear, reliable software that customers can trust. You will join an existing engineering team and report to the CTO, working closely with product, data, and customer-facing teams. A strong candidate will bring a solid background in TypeScript and React, helping strengthen the team's full-stack product development capabilities, particularly across TypeScript, React, and Next.js, while contributing to backend systems in Python. Your work will have visible impact on product quality, usability, and reliability across the platform. As one of our early product engineering hires, you will help shape how this role grows over time and take on more responsibility across product development as we scale. What You'll Do Here are a few examples of things you might be working on: Build end-to-end product features, e.g. design and implement new dashboards, workflows, and UI components that help customers understand and act on AI audit results Lead on frontend experiences, e.g. develop polished, accessible interfaces, working closely with product and design to get details right Contribute to backend services, e.g. extend services that power audits, reports, and internal tooling, and wire them cleanly into the frontend Translate product requirements into working software, e.g. break down loosely defined problems, propose pragmatic solutions, and iterate quickly based on feedback Improve product quality and reliability, e.g. fix bugs, reduce edge cases, improve performance, and strengthen type safety and test coverage Collaborate cross-functionally, e.g. work closely with data scientists, solutions engineers, and founders to ship features that solve real customer problems Continuously improve the codebase, e.g. refactor areas you touch, improve developer ergonomics, and contribute to shared patterns and conventions What you should bring A self-starting, get-it-done attitude. You're comfortable with ambiguity, take ownership, and move from idea to working software without needing constant direction Strong TypeScript and React experience. You've shipped real, user-facing features and care about code quality, usability, and maintainability. Experience with Next.js is a plus Full-stack mindset. You're happy
Join Creative Assembly and craft deep and detailed games that last, entertaining millions of players across the globe for decades. The Role Creative Assembly's Total War Infrastructure Team is seeking a Senior Build Tools Engineer to drive technical improvements and contribute to the architecture of our build systems, toolchain, CI and automated testing infrastructure that supports all Total War development teams. This is a high-impact role. Your work will directly influence developer productivity, CI stability, build cadence, automation reliability and the studio's ability to deliver multiple large-scale projects in parallel across multiple platforms. We are looking for someone who not only delivers but also drives technical priorities, someone who can see where the platform needs to evolve and make those changes happen. You will work closely with build engineers, tools programmers, test automation teams, IT, QA and multiple game teams across the studio. As a senior engineer, you will be expected to lead initiatives, shape technical standards, mentor others and act as a point of escalation for complex issues across the infrastructure space. Most roles at Creative Assembly are hybrid with 3 days a week in the studio. CA has the right to change requirements based on the needs of the business. What you'll be doing On a Day-to-day Basis, You Will Own and drive the evolution of CA's multi-project build pipelines, including pre- submit, post-submit, scheduled tests, console and PC workflows. Define and drive improvements in CI reliability, error detection, logging standards and quality guardrails in CI. Strengthen the development and reliability of deployment pipelines that deliver builds to internal teams, QA and external platforms, ensuring consistent and repeatable releases across all target destinations. Design, build and maintain backend services such as build storage infrastructure, symbol servers, archiving systems and dashboards, ensuring they scale with studio demand. Write and review production-ready code, primarily in C++ and C#, setting expectations for quality, maintainability and testing. Join the rotating weekly support responder role to triage build/test issues across all infrastructure channels. Establish key metrics and dashboards that surface issues early, track reliability trends, and demonstrate measurable improvement over time. Identify bottlenecks in hardware utilisation, storage strategy, CI capacity, and build roadmap to address them. Support other engineers, contributing to knowledge sharing, documentation, and improved engineering practices. Work with the test automation team to integrate comprehensive quality gates into CI workflows, ensuring fast and actionable feedback for development teams. What we are looking for Essential Strong experience designing, operating and improving build systems, CI/CD pipelines or DevOps platforms at scale. Strong programming ability in C++, plus C# or an equivalent scripting language. Deep debugging skills across complex multi-component systems. Experience with console automation (PS5/Xbox). Experience with online store APIs (e.g. Steam/MS). Familiarity with Perforce or similar version control systems in large team environments. Familiarity with branching strategies and their application in large-scale, multi-project environments. Strong communication skills, with the ability to influence across disciplines and engineering leadership. Comfortable balancing hands on technical work with broader architectural thinking. Desirable Experience with hardware build farms, build node provisioning and cost-effective on prem resource management. Strong understanding of build storage, archiving strategies and performance constraints. Experience with large-scale CI environments. Experience in improving tooling UX, dashboards, and workflow automation. About Creative Assembly We care deeply about the experiences we create and put our players at the heart of our decisions. We are all game makers; no matter our role we are empowered to make significant contributions to our games, supported by skills development and growth opportunities. Most roles at Creative Assembly are hybrid with 3 days a week in the studio. CA has the right to change requirements based on the needs of the business. We offer many benefits to support you and your family including: Work from Anywhere for a temporary period each year (restrictions apply such as VISAs) Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no notice holidays Performance-based discretionary bonus scheme Bespoke relocation package for you and your dependents Private medical and dental insurance, life insurance and free health care screening Additional benefits ranging from free games and work parties to discounts on technology Wellbeing support and virtual confidential counselling We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief. Our studio sites have disabled access.
Oct 06, 2026
Full time
Join Creative Assembly and craft deep and detailed games that last, entertaining millions of players across the globe for decades. The Role Creative Assembly's Total War Infrastructure Team is seeking a Senior Build Tools Engineer to drive technical improvements and contribute to the architecture of our build systems, toolchain, CI and automated testing infrastructure that supports all Total War development teams. This is a high-impact role. Your work will directly influence developer productivity, CI stability, build cadence, automation reliability and the studio's ability to deliver multiple large-scale projects in parallel across multiple platforms. We are looking for someone who not only delivers but also drives technical priorities, someone who can see where the platform needs to evolve and make those changes happen. You will work closely with build engineers, tools programmers, test automation teams, IT, QA and multiple game teams across the studio. As a senior engineer, you will be expected to lead initiatives, shape technical standards, mentor others and act as a point of escalation for complex issues across the infrastructure space. Most roles at Creative Assembly are hybrid with 3 days a week in the studio. CA has the right to change requirements based on the needs of the business. What you'll be doing On a Day-to-day Basis, You Will Own and drive the evolution of CA's multi-project build pipelines, including pre- submit, post-submit, scheduled tests, console and PC workflows. Define and drive improvements in CI reliability, error detection, logging standards and quality guardrails in CI. Strengthen the development and reliability of deployment pipelines that deliver builds to internal teams, QA and external platforms, ensuring consistent and repeatable releases across all target destinations. Design, build and maintain backend services such as build storage infrastructure, symbol servers, archiving systems and dashboards, ensuring they scale with studio demand. Write and review production-ready code, primarily in C++ and C#, setting expectations for quality, maintainability and testing. Join the rotating weekly support responder role to triage build/test issues across all infrastructure channels. Establish key metrics and dashboards that surface issues early, track reliability trends, and demonstrate measurable improvement over time. Identify bottlenecks in hardware utilisation, storage strategy, CI capacity, and build roadmap to address them. Support other engineers, contributing to knowledge sharing, documentation, and improved engineering practices. Work with the test automation team to integrate comprehensive quality gates into CI workflows, ensuring fast and actionable feedback for development teams. What we are looking for Essential Strong experience designing, operating and improving build systems, CI/CD pipelines or DevOps platforms at scale. Strong programming ability in C++, plus C# or an equivalent scripting language. Deep debugging skills across complex multi-component systems. Experience with console automation (PS5/Xbox). Experience with online store APIs (e.g. Steam/MS). Familiarity with Perforce or similar version control systems in large team environments. Familiarity with branching strategies and their application in large-scale, multi-project environments. Strong communication skills, with the ability to influence across disciplines and engineering leadership. Comfortable balancing hands on technical work with broader architectural thinking. Desirable Experience with hardware build farms, build node provisioning and cost-effective on prem resource management. Strong understanding of build storage, archiving strategies and performance constraints. Experience with large-scale CI environments. Experience in improving tooling UX, dashboards, and workflow automation. About Creative Assembly We care deeply about the experiences we create and put our players at the heart of our decisions. We are all game makers; no matter our role we are empowered to make significant contributions to our games, supported by skills development and growth opportunities. Most roles at Creative Assembly are hybrid with 3 days a week in the studio. CA has the right to change requirements based on the needs of the business. We offer many benefits to support you and your family including: Work from Anywhere for a temporary period each year (restrictions apply such as VISAs) Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no notice holidays Performance-based discretionary bonus scheme Bespoke relocation package for you and your dependents Private medical and dental insurance, life insurance and free health care screening Additional benefits ranging from free games and work parties to discounts on technology Wellbeing support and virtual confidential counselling We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief. Our studio sites have disabled access.
We're looking for an Agile Project Manager to join our team in London, United Kingdom, in a hybrid working mode. This role combines the servant-leadership principles of a Scrum Master with broader project management accountability within the DevSecOps DB function. You will enable effective Agile delivery, oversee key project milestones and support engineering teams in driving operational excellence and strategic programs. Responsibilities Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews and retrospectives Drive continuous improvement through structured feedback loops and retrospectives Remove obstacles hindering team progress, escalating when necessary Create and maintain project timelines, tracking delivery against milestones Manage and resolve project risks and issues, ensuring visibility for stakeholders Collaborate closely with DevOps and SRE teams to enhance delivery metrics and reporting via dashboards Support the integration and optimization of CI/CD workflows and pipelines Promote engineering best practices and drive initiatives improving developer experience Work with teams to monitor, interpret and act on environment performance data and AWS operational metrics Requirements Proven experience as an Agile Project Manager in a technology or engineering environment Demonstrated project management capability with ownership of timelines, dependencies and milestones Strong stakeholder management and communication skills Proficiency in Jira for backlog management and reporting Solid understanding of DevOps principles, cloud-native engineering and software delivery lifecycle Familiarity with CI/CD practices, Git workflows and release management Good working knowledge of AWS, including EC2, S3, RDS, CloudWatch and IAM Nice to have Agile certification (e.g., CSM, PSM I/II, SAFe SM, PMI-ACP; PRINCE2 Agile is a plus) Experience with developer productivity tools such as BlueOptima or LinearB Background in financial services or other regulated environments AWS certifications (Cloud Practitioner, Solutions Architect Associate or DevOps Professional) We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, and courses If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
Oct 06, 2026
Full time
We're looking for an Agile Project Manager to join our team in London, United Kingdom, in a hybrid working mode. This role combines the servant-leadership principles of a Scrum Master with broader project management accountability within the DevSecOps DB function. You will enable effective Agile delivery, oversee key project milestones and support engineering teams in driving operational excellence and strategic programs. Responsibilities Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews and retrospectives Drive continuous improvement through structured feedback loops and retrospectives Remove obstacles hindering team progress, escalating when necessary Create and maintain project timelines, tracking delivery against milestones Manage and resolve project risks and issues, ensuring visibility for stakeholders Collaborate closely with DevOps and SRE teams to enhance delivery metrics and reporting via dashboards Support the integration and optimization of CI/CD workflows and pipelines Promote engineering best practices and drive initiatives improving developer experience Work with teams to monitor, interpret and act on environment performance data and AWS operational metrics Requirements Proven experience as an Agile Project Manager in a technology or engineering environment Demonstrated project management capability with ownership of timelines, dependencies and milestones Strong stakeholder management and communication skills Proficiency in Jira for backlog management and reporting Solid understanding of DevOps principles, cloud-native engineering and software delivery lifecycle Familiarity with CI/CD practices, Git workflows and release management Good working knowledge of AWS, including EC2, S3, RDS, CloudWatch and IAM Nice to have Agile certification (e.g., CSM, PSM I/II, SAFe SM, PMI-ACP; PRINCE2 Agile is a plus) Experience with developer productivity tools such as BlueOptima or LinearB Background in financial services or other regulated environments AWS certifications (Cloud Practitioner, Solutions Architect Associate or DevOps Professional) We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, and courses If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
Our Practice Solutions team leads the Firm's innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry. Position Summary We are looking for a Legal Knowledge Engineer to help ensure we drive value from the systems that hold, classify and surface our knowledge. You will use AI to enhance the firm's knowledge, and onboard teams to the firm's knowledge systems. In practice this makes the role part builder, part governor and part translator: building the classification and metadata that make content usable, governing the quality of that work as it scales across teams, and translating what fee earners need into changes the firm's knowledge and AI systems can actually deliver. This role requires a dual skillset. It calls for someone comfortable working hands on with taxonomies, metadata and AI tooling, but equally comfortable working with lawyers to understand how they work and where knowledge is created, lost or duplicated. The firm is consolidating its knowledge estate and connecting that knowledge to the tools lawyers use day to day - this role is central to making that happen. The White and Case knowledge strategy rests on four pillars: clean data, a single system, governed AI assets, and a culture of sharing. Our Legal Knowledge Engineer is the operational role that carries much of that work into individual practices. You will support the implementation of the firm's strategic knowledge system, partnering with PSLs/Knowledge Lawyers and supporting roles to drive value from our knowledge. A primary focus will be on automated classification at scale, the classification playbook resourcing model, and onboarding teams to the new systems. Duties And Responsibilities Classification, Metadata and Enrichment (Pillar: Clean Up Data) Build classification capabilities for teams that need significant support, taking a lead role in their design and working directly with lawyers to validate outputs before they are relied upon Provide a governance layer over classification work carried out by PSLs and other domain experts, so that skills are built consistently, produce good results, and are measured properly rather than assumed to work. Design and run classification at scale so the firm can handle the large majority of tagging and profiling centrally, with domain experts validating the output rather than manually re-profiling document by document. Use AI to enhance the firm's knowledge: reducing the burden of long classification forms, producing draft profiles for PSL review, and enriching content with the metadata that makes it findable and useful. Define practice specific metadata with each team, including their legal topics, document types and the data points that matter to how they practise. Bring rigour to how classification quality is assessed, including the use of gold sets, calibration and review feedback loops, so confidence in a skill's output is earned from evidence rather than asserted. Requirements and Practice Engagement (Pillar: Single System) Work with fee earners and practice groups to understand their knowledge requirements across content, features and data, ensuring those needs inform the firm's knowledge strategy and system development. Act as a point of contact for those who need help leveraging knowledge, supporting them and building up their skills so the firm's classification and curation capacity grows rather than staying concentrated in one place. Interface with Practice Solutions teams to identify where knowledge can be captured or consumed within the tools and workflows those teams own. AI Assets and Downstream Systems (Pillar: Govern AI Assets) Govern the firm's AI assets, including prompts, workflows and skills, so they are portable and vendor agnostic, able to be shared and moved between systems rather than locked into a single platform. Work with downstream systems that consume knowledge, to operationalise the connection of the firm's knowledge into the tools where lawyers do their work. Help ground the output of AI tools in the firm's approved knowledge, so that what they produce reflects firm precedent rather than generic suggestions. Onboarding, Adoption and Culture (Pillar: Build Culture) Onboard teams onto the firm's knowledge systems, helping them get their content, metadata and system configuration into good shape. Work with the Change Management team so that the communications and messaging around onboarding are clear and land with the people they are aimed at. Support efforts to instil a knowledge sharing culture, addressing not just whether people can share knowledge but whether they actually do. Part of this role is helping make knowledge contribution worthwhile and its value visible. Deploy strategies to capture relevant usage and content metrics to drive the firm's knowledge strategy forward. Work with the firm's search tooling at a tactical and feature level to make sure the firm is getting the most out of what it has bought. Look at how lawyers work in iManage and find the points where knowledge sharing and data capture can happen naturally, as a by product of normal work rather than a separate task. Experimentation and Staying Ahead Run experiments on how the firm classifies know how and final work at scale, and turn what is learned into concrete proposals for what to try next. Maintain a working view of where knowledge tooling is heading, including knowledge graphs, retrieval based approaches and the emerging patterns for structuring knowledge so it can be used by machines as well as people, and judge what is worth bringing into the firm's approach. Qualifications You bring a background in knowledge or legal experience, with real technical fluency; or a technical or data background, with the ability to navigate complex stakeholders. Comfortable working with structured knowledge, including taxonomies, metadata schemes and document classification, and an understanding of why getting these right matters. Practical fluency with current AI tooling, including prompts, skills style reusable instructions and classification approaches, and enough understanding of how these behave to judge when output can be trusted. The ability to work directly and credibly with lawyers, drawing out how a team practises and what it needs without requiring them to speak in systems terms. Strong stakeholder engagement across a range of audiences, from individual PSLs to practice group leadership and technology teams. An instinct for measurement and evidence, rather than a willingness to assume that a system works because it was built. Curiosity about where the field is going and the discipline to turn that curiosity into things the firm can try. Legal practice experience is an advantage but not a strict requirement for a candidate strong on the technical and engagement sides. Equally, deep KM experience without any technical confidence is unlikely to be enough on its own, given how much of the role involves building and judging AI driven classification. Location This role is based in London. Our standard office hours are 09:30-18:00, with a requirement for 4 days (Monday - Thursday) in the office per week. Firm Benefits We offer a flexible range of benefits, services, and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include: Private medical insurance Pension plan with matched employer contribution up to 7.5% Yearly wellbeing fund Income protection Life insurance Critical Illness insurance Private GP services Travel insurance Dental coverage Cycle to work Holiday purchase (available during annual enrolment) This role reports to Associate Director, Knowledge Solutions Equal Opportunities White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Oct 06, 2026
Full time
Our Practice Solutions team leads the Firm's innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry. Position Summary We are looking for a Legal Knowledge Engineer to help ensure we drive value from the systems that hold, classify and surface our knowledge. You will use AI to enhance the firm's knowledge, and onboard teams to the firm's knowledge systems. In practice this makes the role part builder, part governor and part translator: building the classification and metadata that make content usable, governing the quality of that work as it scales across teams, and translating what fee earners need into changes the firm's knowledge and AI systems can actually deliver. This role requires a dual skillset. It calls for someone comfortable working hands on with taxonomies, metadata and AI tooling, but equally comfortable working with lawyers to understand how they work and where knowledge is created, lost or duplicated. The firm is consolidating its knowledge estate and connecting that knowledge to the tools lawyers use day to day - this role is central to making that happen. The White and Case knowledge strategy rests on four pillars: clean data, a single system, governed AI assets, and a culture of sharing. Our Legal Knowledge Engineer is the operational role that carries much of that work into individual practices. You will support the implementation of the firm's strategic knowledge system, partnering with PSLs/Knowledge Lawyers and supporting roles to drive value from our knowledge. A primary focus will be on automated classification at scale, the classification playbook resourcing model, and onboarding teams to the new systems. Duties And Responsibilities Classification, Metadata and Enrichment (Pillar: Clean Up Data) Build classification capabilities for teams that need significant support, taking a lead role in their design and working directly with lawyers to validate outputs before they are relied upon Provide a governance layer over classification work carried out by PSLs and other domain experts, so that skills are built consistently, produce good results, and are measured properly rather than assumed to work. Design and run classification at scale so the firm can handle the large majority of tagging and profiling centrally, with domain experts validating the output rather than manually re-profiling document by document. Use AI to enhance the firm's knowledge: reducing the burden of long classification forms, producing draft profiles for PSL review, and enriching content with the metadata that makes it findable and useful. Define practice specific metadata with each team, including their legal topics, document types and the data points that matter to how they practise. Bring rigour to how classification quality is assessed, including the use of gold sets, calibration and review feedback loops, so confidence in a skill's output is earned from evidence rather than asserted. Requirements and Practice Engagement (Pillar: Single System) Work with fee earners and practice groups to understand their knowledge requirements across content, features and data, ensuring those needs inform the firm's knowledge strategy and system development. Act as a point of contact for those who need help leveraging knowledge, supporting them and building up their skills so the firm's classification and curation capacity grows rather than staying concentrated in one place. Interface with Practice Solutions teams to identify where knowledge can be captured or consumed within the tools and workflows those teams own. AI Assets and Downstream Systems (Pillar: Govern AI Assets) Govern the firm's AI assets, including prompts, workflows and skills, so they are portable and vendor agnostic, able to be shared and moved between systems rather than locked into a single platform. Work with downstream systems that consume knowledge, to operationalise the connection of the firm's knowledge into the tools where lawyers do their work. Help ground the output of AI tools in the firm's approved knowledge, so that what they produce reflects firm precedent rather than generic suggestions. Onboarding, Adoption and Culture (Pillar: Build Culture) Onboard teams onto the firm's knowledge systems, helping them get their content, metadata and system configuration into good shape. Work with the Change Management team so that the communications and messaging around onboarding are clear and land with the people they are aimed at. Support efforts to instil a knowledge sharing culture, addressing not just whether people can share knowledge but whether they actually do. Part of this role is helping make knowledge contribution worthwhile and its value visible. Deploy strategies to capture relevant usage and content metrics to drive the firm's knowledge strategy forward. Work with the firm's search tooling at a tactical and feature level to make sure the firm is getting the most out of what it has bought. Look at how lawyers work in iManage and find the points where knowledge sharing and data capture can happen naturally, as a by product of normal work rather than a separate task. Experimentation and Staying Ahead Run experiments on how the firm classifies know how and final work at scale, and turn what is learned into concrete proposals for what to try next. Maintain a working view of where knowledge tooling is heading, including knowledge graphs, retrieval based approaches and the emerging patterns for structuring knowledge so it can be used by machines as well as people, and judge what is worth bringing into the firm's approach. Qualifications You bring a background in knowledge or legal experience, with real technical fluency; or a technical or data background, with the ability to navigate complex stakeholders. Comfortable working with structured knowledge, including taxonomies, metadata schemes and document classification, and an understanding of why getting these right matters. Practical fluency with current AI tooling, including prompts, skills style reusable instructions and classification approaches, and enough understanding of how these behave to judge when output can be trusted. The ability to work directly and credibly with lawyers, drawing out how a team practises and what it needs without requiring them to speak in systems terms. Strong stakeholder engagement across a range of audiences, from individual PSLs to practice group leadership and technology teams. An instinct for measurement and evidence, rather than a willingness to assume that a system works because it was built. Curiosity about where the field is going and the discipline to turn that curiosity into things the firm can try. Legal practice experience is an advantage but not a strict requirement for a candidate strong on the technical and engagement sides. Equally, deep KM experience without any technical confidence is unlikely to be enough on its own, given how much of the role involves building and judging AI driven classification. Location This role is based in London. Our standard office hours are 09:30-18:00, with a requirement for 4 days (Monday - Thursday) in the office per week. Firm Benefits We offer a flexible range of benefits, services, and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include: Private medical insurance Pension plan with matched employer contribution up to 7.5% Yearly wellbeing fund Income protection Life insurance Critical Illness insurance Private GP services Travel insurance Dental coverage Cycle to work Holiday purchase (available during annual enrolment) This role reports to Associate Director, Knowledge Solutions Equal Opportunities White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
About This Opportunity Acron Aviation Training Systems play a key role on delivering the Acron Aviation Solutions mantra of 'Creating Safer Skies'. From our computer-based solutions all the way to our state-of-the-art Full Flight Simulators (FFS), improving the training experiencing and creating safer skies is at the heart of everything we do. Our Fixed Training Devices (FTD) and FFS feature aircraft-specific flight decks, offering the form, fit, feel, and function of the actual aircraft. We are seeking a skilled and dedicated Systems Engineer to join our Flight Simulation team. The ideal candidate will be responsible for overseeing system integration, verification, and validation of advanced flight simulation systems. This role will also involve direct customer interaction for system acceptance and ensuring the timely resolution of issues as they arise during development, testing, and deployment. As a Systems Engineer in the aerospace sector, your primary responsibility will be to ensure that flight simulation systems meet rigorous operational standards and customer requirements. You will play a key role in testing, validating, and delivering systems that simulate real-world aviation environments. Our organisation operates in a unique marketplace where we deliver products and services to almost every continent, providing the underlying capability to many pilot training operations globally. The marketplace is competitive and requires individuals who are fast moving, customer orientated, and results driven. This particular opportunity is right at the heart of our transformation goals. This role will suit an individual that is highly motivated, hands on and wants to implement change. We are seeking dynamic individuals who embody our core values of agility, customer focus, ownership, and transparency. In this role, you will thrive in a fast-paced environment, moving quickly to adapt and make decisions that drive progress while always keeping the customer first. You'll demonstrate accountability by owning your objectives from start to finish, ensuring high-quality outcomes that prioritize customer needs. We value honest, open communication, so speaking candidly and providing constructive feedback is essential. Above all, teamwork is at the heart of everything we do-working together to achieve shared goals, supporting colleagues, and contributing to a positive, collaborative workplace culture. Our Values are an integral part of who we are. We seek candidates who share our values: Customer First Own It Move Fast Speak Candidly What We Can Offer 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support Subsidised staff restaurant Staff car park incl. electric vehicle charging stations Key Responsibilities System Integration: Lead the integration of various subsystems (hardware and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimise system configurations for improved operational efficiency and system reliability. Verification & Validation: Define and execute test plans to verify system performance, functionality, and safety. Ensure all simulation systems meet regulatory standards and performance metrics required for certification. Develop and conduct test procedures to validate the accuracy and reliability of flight simulation systems. Create detailed reports summarizing test results, deviations and corrective actions. Collaborate with quality assurance teams to validate system compliance with industry standards. Customer Acceptance: Act as the primary point of contact for customers during the acceptance phase of flight simulation systems. Work directly with clients to ensure all system specifications and contractual requirements are met prior to acceptance. Conduct customer specific system tests and demonstrations to gain sign off on system readiness. Provide expert guidance and support to customers during the acceptance testing process, addressing any concerns or adjustments needed. Respond to system issues identified during testing or customer feedback and collaborate with internal teams to resolve them promptly. Document, track, and report all issues, ensuring proper follow up and resolution within established timelines. Lead troubleshooting and diagnostic efforts to address complex system malfunctions and operational anomalies. Provide technical support and training to customers and internal teams for ongoing system maintenance and issue mitigation. Qualifications Education: Bachelor's degree in aerospace engineering, Electrical Engineering, Systems Engineering, or related field. A Master's degree is a plus. Technical Skills Strong understanding of flight simulation systems and their components. Proficiency in system integration, hardware/software interfaces, and performance testing. Experience with simulation software tools, modeling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Experience with troubleshooting, root cause analysis, and system diagnostics. Communication Skills: Excellent written and verbal communication skills for technical documentation, customer interactions, and issue resolution. Problem Solving: Strong analytical and problem solving abilities with a focus on resolving complex systems issues under tight deadlines. Experience with flight simulation systems such as FFS (Full Flight Simulators), FTD (Flight Training Devices), or other man in the loop simulation environments. Experience with Customer Facing Roles: Prior experience working directly with customers during system acceptance testing and providing post delivery support is highly desirable. Certification or training in INCOSE Systems Engineering practices. Exposure to agile or hybrid development methodologies. Knowledge of Flight Simulation Regulations: Familiarity with military and commercial flight simulation regulations and acceptance criteria. Attention to Detail: Ensuring systems meet strict performance and safety requirements. Collaboration: Ability to work effectively with cross functional teams, including engineers, designers, and customers. Customer Focus: Prioritizing customer needs and ensuring that delivered systems meet or exceed expectations. Adaptability: Willingness to adjust to changing requirements and emerging technologies in the flight simulation industry. Technical Leadership: Ability to lead and mentor junior engineers while managing multiple project timelines. Additional Considerations May require extensive travel to customer sites or test facilities. Office-based with lab and simulator facility interaction. Must be eligible to work worldwide and obtain necessary security clearances if required. Please note: All candidates who wish to be considered for this vacancy must have the right to work in the UK.
Oct 06, 2026
Full time
About This Opportunity Acron Aviation Training Systems play a key role on delivering the Acron Aviation Solutions mantra of 'Creating Safer Skies'. From our computer-based solutions all the way to our state-of-the-art Full Flight Simulators (FFS), improving the training experiencing and creating safer skies is at the heart of everything we do. Our Fixed Training Devices (FTD) and FFS feature aircraft-specific flight decks, offering the form, fit, feel, and function of the actual aircraft. We are seeking a skilled and dedicated Systems Engineer to join our Flight Simulation team. The ideal candidate will be responsible for overseeing system integration, verification, and validation of advanced flight simulation systems. This role will also involve direct customer interaction for system acceptance and ensuring the timely resolution of issues as they arise during development, testing, and deployment. As a Systems Engineer in the aerospace sector, your primary responsibility will be to ensure that flight simulation systems meet rigorous operational standards and customer requirements. You will play a key role in testing, validating, and delivering systems that simulate real-world aviation environments. Our organisation operates in a unique marketplace where we deliver products and services to almost every continent, providing the underlying capability to many pilot training operations globally. The marketplace is competitive and requires individuals who are fast moving, customer orientated, and results driven. This particular opportunity is right at the heart of our transformation goals. This role will suit an individual that is highly motivated, hands on and wants to implement change. We are seeking dynamic individuals who embody our core values of agility, customer focus, ownership, and transparency. In this role, you will thrive in a fast-paced environment, moving quickly to adapt and make decisions that drive progress while always keeping the customer first. You'll demonstrate accountability by owning your objectives from start to finish, ensuring high-quality outcomes that prioritize customer needs. We value honest, open communication, so speaking candidly and providing constructive feedback is essential. Above all, teamwork is at the heart of everything we do-working together to achieve shared goals, supporting colleagues, and contributing to a positive, collaborative workplace culture. Our Values are an integral part of who we are. We seek candidates who share our values: Customer First Own It Move Fast Speak Candidly What We Can Offer 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support Subsidised staff restaurant Staff car park incl. electric vehicle charging stations Key Responsibilities System Integration: Lead the integration of various subsystems (hardware and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimise system configurations for improved operational efficiency and system reliability. Verification & Validation: Define and execute test plans to verify system performance, functionality, and safety. Ensure all simulation systems meet regulatory standards and performance metrics required for certification. Develop and conduct test procedures to validate the accuracy and reliability of flight simulation systems. Create detailed reports summarizing test results, deviations and corrective actions. Collaborate with quality assurance teams to validate system compliance with industry standards. Customer Acceptance: Act as the primary point of contact for customers during the acceptance phase of flight simulation systems. Work directly with clients to ensure all system specifications and contractual requirements are met prior to acceptance. Conduct customer specific system tests and demonstrations to gain sign off on system readiness. Provide expert guidance and support to customers during the acceptance testing process, addressing any concerns or adjustments needed. Respond to system issues identified during testing or customer feedback and collaborate with internal teams to resolve them promptly. Document, track, and report all issues, ensuring proper follow up and resolution within established timelines. Lead troubleshooting and diagnostic efforts to address complex system malfunctions and operational anomalies. Provide technical support and training to customers and internal teams for ongoing system maintenance and issue mitigation. Qualifications Education: Bachelor's degree in aerospace engineering, Electrical Engineering, Systems Engineering, or related field. A Master's degree is a plus. Technical Skills Strong understanding of flight simulation systems and their components. Proficiency in system integration, hardware/software interfaces, and performance testing. Experience with simulation software tools, modeling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Experience with troubleshooting, root cause analysis, and system diagnostics. Communication Skills: Excellent written and verbal communication skills for technical documentation, customer interactions, and issue resolution. Problem Solving: Strong analytical and problem solving abilities with a focus on resolving complex systems issues under tight deadlines. Experience with flight simulation systems such as FFS (Full Flight Simulators), FTD (Flight Training Devices), or other man in the loop simulation environments. Experience with Customer Facing Roles: Prior experience working directly with customers during system acceptance testing and providing post delivery support is highly desirable. Certification or training in INCOSE Systems Engineering practices. Exposure to agile or hybrid development methodologies. Knowledge of Flight Simulation Regulations: Familiarity with military and commercial flight simulation regulations and acceptance criteria. Attention to Detail: Ensuring systems meet strict performance and safety requirements. Collaboration: Ability to work effectively with cross functional teams, including engineers, designers, and customers. Customer Focus: Prioritizing customer needs and ensuring that delivered systems meet or exceed expectations. Adaptability: Willingness to adjust to changing requirements and emerging technologies in the flight simulation industry. Technical Leadership: Ability to lead and mentor junior engineers while managing multiple project timelines. Additional Considerations May require extensive travel to customer sites or test facilities. Office-based with lab and simulator facility interaction. Must be eligible to work worldwide and obtain necessary security clearances if required. Please note: All candidates who wish to be considered for this vacancy must have the right to work in the UK.
Are you looking for a role that keeps you close to tax while moving you into AI, technology and workflow transformation? Do you want to help professional services firms and in-house tax teams redesign and scale how tax work gets done? About Our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of informationbased analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About The Role At LexisNexis Legal & Professional, we help legal and tax professionals, businesses and institutions make better decisions, move faster and work with greater confidence. In the UK, our specialist tax brand, Tolley, provides trusted tax information, practical guidance and professional training. We're looking for a Tax Engineer to help shape a new category of AI-enabled tax work. This is a role for someone who understands tax deeply, enjoys working with customers, and is excited by the opportunity to turn complex professional workflows into practical, scalable technology. You'll work closely with tax teams in professional services firms and in-house organisations to understand how tax work really gets done: the decisions, the judgement calls, the review steps, the handoffs and the pain points. Then you'll help design, configure and launch AI-enabled workflows that make that work faster, more consistent and easier to scale. You will build trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer value, and take ownership of progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. You'll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You'll also play an important role in helping us learn from the field: identifying repeatable patterns, surfacing product opportunities and shaping how AI-enabled tax workflows evolve. Responsibilities Drive awareness, adoption and expansion of custom workflows across customer organisations, building the engagement and senior sponsorship needed to achieve sustained usage across teams and tax disciplines. Own customer workflow adoption for the workflows you help identify, design and deploy, against defined targets, including customer engagement, workflow activation, deployment volume and ongoing usage. Lead workflow discovery and design sessions with customers, analysing existing tax processes, identifying pain points and decision points, and determining where AI, automation and human judgement can be combined to improve how the work is delivered. Work with Customer Success and Account Management to identify priority accounts and build structured workflow adoption and expansion plans. Use workflow activation, deployment and usage data to identify adoption barriers, expansion opportunities and customer interventions. Design, configure, test and deploy AI-enabled workflows and skills that are practical, accurate and usable in day-to-day tax work. Lead customer and executive conversations that demonstrate value, build momentum and support broader adoption. Act as the voice of the customer, translating feedback, requirements and adoption barriers into actionable insights for Product and Development teams. Capture and share best practices, workflow patterns and reusable solutions across customers and internal teams. Requirements Professional qualification in tax or accountancy (e.g. CTA, ACA, ACCA or equivalent), ideally with 3+ years' post-qualification experience gained within a Big Four or leading mid-tier accountancy/professional services firm, or a major in-house tax team. Deep understanding of tax processes and workflows across one or more tax disciplines, with the ability to identify where technology and AI-enabled workflows can improve how tax work is delivered. Demonstrable experience of working directly with customers or senior stakeholders to drive engagement, adoption or change, with confidence influencing stakeholders up to Partner, Head of Tax or firm-owner level. Strong consulting, facilitation and presentation skills, with the ability to proactively lead customer conversations, uncover high-value use cases and translate business problems into practical workflow solutions. Commercially and outcome focused, with the ability to work against defined adoption and usage targets, use customer and product data to identify opportunities, and take ownership for progressing customers from initial engagement through to sustained workflow usage and expansion. Strong aptitude for tax technology, AI and workflow transformation, with practical experience using generative AI or AI-enabled tools and the ability to become highly proficient in configuring, testing and deploying AI-enabled workflows and skills using the platform. Excellent relationship building and change management skills, with the ability to mobilise different stakeholder groups within a customer organisation and help embed new ways of working into day to day tax practice. A collaborative and continuous improvement mindset, with the ability to identify reusable workflow patterns, share best practice and translate customer feedback and adoption barriers into actionable insights for Product and Development teams. Success in this Role Success in this role is measured by the adoption and sustained use of Tolley+ Protégé and workflows across customer organisations. Successful Tax Engineers consistently engage priority customers, enable workflow capabilities within customer accounts, identify and deploy high value workflows, and increase their active usage of Tolley+ Protégé across relevant teams and tax disciplines. They are able to take an ambiguous or manual tax process, understand how it works, turn it into a practical AI enabled workflow, and see that workflow adopted and delivering measurable value in a real customer environment. How Performance Will Be Measured Includes number of customers actively engaged; number of customer accounts enabled for Tolley+ Protégé and workflows; workflow usage and sustained adoption within customer organisations; expansion of successful workflows across additional teams, users and tax disciplines; evidence of measurable customer value and outcomes. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About The Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
Oct 06, 2026
Full time
Are you looking for a role that keeps you close to tax while moving you into AI, technology and workflow transformation? Do you want to help professional services firms and in-house tax teams redesign and scale how tax work gets done? About Our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of informationbased analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About The Role At LexisNexis Legal & Professional, we help legal and tax professionals, businesses and institutions make better decisions, move faster and work with greater confidence. In the UK, our specialist tax brand, Tolley, provides trusted tax information, practical guidance and professional training. We're looking for a Tax Engineer to help shape a new category of AI-enabled tax work. This is a role for someone who understands tax deeply, enjoys working with customers, and is excited by the opportunity to turn complex professional workflows into practical, scalable technology. You'll work closely with tax teams in professional services firms and in-house organisations to understand how tax work really gets done: the decisions, the judgement calls, the review steps, the handoffs and the pain points. Then you'll help design, configure and launch AI-enabled workflows that make that work faster, more consistent and easier to scale. You will build trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer value, and take ownership of progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. You'll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You'll also play an important role in helping us learn from the field: identifying repeatable patterns, surfacing product opportunities and shaping how AI-enabled tax workflows evolve. Responsibilities Drive awareness, adoption and expansion of custom workflows across customer organisations, building the engagement and senior sponsorship needed to achieve sustained usage across teams and tax disciplines. Own customer workflow adoption for the workflows you help identify, design and deploy, against defined targets, including customer engagement, workflow activation, deployment volume and ongoing usage. Lead workflow discovery and design sessions with customers, analysing existing tax processes, identifying pain points and decision points, and determining where AI, automation and human judgement can be combined to improve how the work is delivered. Work with Customer Success and Account Management to identify priority accounts and build structured workflow adoption and expansion plans. Use workflow activation, deployment and usage data to identify adoption barriers, expansion opportunities and customer interventions. Design, configure, test and deploy AI-enabled workflows and skills that are practical, accurate and usable in day-to-day tax work. Lead customer and executive conversations that demonstrate value, build momentum and support broader adoption. Act as the voice of the customer, translating feedback, requirements and adoption barriers into actionable insights for Product and Development teams. Capture and share best practices, workflow patterns and reusable solutions across customers and internal teams. Requirements Professional qualification in tax or accountancy (e.g. CTA, ACA, ACCA or equivalent), ideally with 3+ years' post-qualification experience gained within a Big Four or leading mid-tier accountancy/professional services firm, or a major in-house tax team. Deep understanding of tax processes and workflows across one or more tax disciplines, with the ability to identify where technology and AI-enabled workflows can improve how tax work is delivered. Demonstrable experience of working directly with customers or senior stakeholders to drive engagement, adoption or change, with confidence influencing stakeholders up to Partner, Head of Tax or firm-owner level. Strong consulting, facilitation and presentation skills, with the ability to proactively lead customer conversations, uncover high-value use cases and translate business problems into practical workflow solutions. Commercially and outcome focused, with the ability to work against defined adoption and usage targets, use customer and product data to identify opportunities, and take ownership for progressing customers from initial engagement through to sustained workflow usage and expansion. Strong aptitude for tax technology, AI and workflow transformation, with practical experience using generative AI or AI-enabled tools and the ability to become highly proficient in configuring, testing and deploying AI-enabled workflows and skills using the platform. Excellent relationship building and change management skills, with the ability to mobilise different stakeholder groups within a customer organisation and help embed new ways of working into day to day tax practice. A collaborative and continuous improvement mindset, with the ability to identify reusable workflow patterns, share best practice and translate customer feedback and adoption barriers into actionable insights for Product and Development teams. Success in this Role Success in this role is measured by the adoption and sustained use of Tolley+ Protégé and workflows across customer organisations. Successful Tax Engineers consistently engage priority customers, enable workflow capabilities within customer accounts, identify and deploy high value workflows, and increase their active usage of Tolley+ Protégé across relevant teams and tax disciplines. They are able to take an ambiguous or manual tax process, understand how it works, turn it into a practical AI enabled workflow, and see that workflow adopted and delivering measurable value in a real customer environment. How Performance Will Be Measured Includes number of customers actively engaged; number of customer accounts enabled for Tolley+ Protégé and workflows; workflow usage and sustained adoption within customer organisations; expansion of successful workflows across additional teams, users and tax disciplines; evidence of measurable customer value and outcomes. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About The Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice- for all-from case strategy to victory. By dedicating ourselves solely to litigation based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity. Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative investigations into river sewage and Covid 19 have led to national press coverage. Our Financial and Securities Litigation team has worked on many of the most significant global cases involving securities fraud, market manipulation and financial cartels of the past decade, contributing expert opinions, and advising global law firms, institutional investors and regulators. About this Role As a Senior Software Engineer, you will apply experienced hands on technical knowledge, vision and an innovative mindset to help us expand, build and maintain the data infrastructure and software libraries needed to support the quantitative research of our economists. You will have experience gathering requirements and contributing to sprint planning. We make use of kanban and sprint cycles to plan and stay on top of output. Our target stack relies heavily on Python, containerisation, infrastructure as code, CI/CDand the Azure cloud. We work across the full spectrum of data sourcing and ETL to front end delivery. Projects areas include the front office and internal tooling. Our short term goals include migrating on prem tooling to cloud native infrastructure, improving our API infrastructure and development platform tooling to enable fast, frictionless deployment of new projects. This role will be fixed term for 6 to 12 months, depending on the successful candidate's preference, with the possibility of extension. The position is based in our London office. Key Accountabilities Planning and execution. Breaking project work down and able to accurately estimate task effort. Work collaboratively with our economists to build and develop tools and systems to support our quantitative research Developing and deploying API services Designing and developing web scraping infrastructure Code design and review feedback for economists and junior developers Coach quantitative economists and junior developers, collecting user feedback, and suggesting features/updates Contribute to growing engineering standards and practices Contributing to technical, client facing projects, as an example by managing ETL process and/or optimizing algorithm performance for analysis Contribute to the team ownership of production services, troubleshooting where necessary Own technical direction, comfortable making architectural decisions, leading project delivery Key Skills and Attributes The successful candidate will have: A keen interest or background in financial markets and/or economics, and a strong belief in fair and transparent markets A strong record of academic achievement with a relevant degree (computer science, economics or finance) Responsive to stakeholder needs. Has excellent problem solving and quantitative skills, including the ability to disaggregate issues, identify root causes and recommend solutions Self motivated to perform in a demanding business environment and to assume a wide range of responsibilities Takes ownership/accountability, is focused on delivery and committed to seeing projects through to their close Excellent written and verbal communication, including the ability to explain complex topics to non specialists Has integrity, initiative, and is not afraid to express an opinion and offer new solutions Tec hnology s skills required for the role: Python - the central language in our stack Experience working with multiple databases, relational and document based. Comfort working with large data sets, 100> terabytes Experiences designing, developing and deploying performant APIs Experience with DevOps tooling: Git, CI/CD, package repositories, credentials stores Knowledge of container technologies such as Docker Exposure to complex financial data Extraction of data from semi structured sources such as PDFs Knowledge of web scraping frameworks and design patterns Why Fideres Fideres's vision is to become the leader in litigation only economic consulting globally, free of corporate conflicts. Following years of growth, over the past two years Fideres has started to expand internationally and we now have offices established in London, New York, Rome and Madrid. We plan to open an office in Australia and to grow our presence in France and Germany. We are looking for candidates, who are committed to Fideres's strategy and values, and who are willing to grow in this phase of our company's expansion. What We Offer You will get to work in a highly innovative environment where training and development is put at the top of the agenda to ensure that our staff are at the leading edge of their academic knowledge, and where rapid career progression is available to proactive employees who reach out for opportunities. We offer competitive salaries and bonuses, and competitive benefits. We are proud of our values and our diverse and international workforce, and we are committed to building a working environment where employees feel safe, welcome and able to have an open and respectful dialogue on diversity issues. Transparent Pay We have a transparent and internally published pay structure by role, we do this as part of an equal pay initiative across our offices. We offer all our employees a learning and development budget to spend flexibly on role relevant training needs. Support for further professional qualifications, apprenticeships and further education is also available. There is no risk of being pigeon haoled at Fideres as our employees are able to reach for opportunities as they see them without being restricted by corporate bureaucracy. We offer all normal standard benefits such as a competitive holiday allowance with the opportunity to purchase 10 days additional holiday, monthly social events, private medical insurance, a gym subsidy, equal family leave for all employees, along with other benefits.
Oct 06, 2026
Full time
Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice- for all-from case strategy to victory. By dedicating ourselves solely to litigation based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity. Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative investigations into river sewage and Covid 19 have led to national press coverage. Our Financial and Securities Litigation team has worked on many of the most significant global cases involving securities fraud, market manipulation and financial cartels of the past decade, contributing expert opinions, and advising global law firms, institutional investors and regulators. About this Role As a Senior Software Engineer, you will apply experienced hands on technical knowledge, vision and an innovative mindset to help us expand, build and maintain the data infrastructure and software libraries needed to support the quantitative research of our economists. You will have experience gathering requirements and contributing to sprint planning. We make use of kanban and sprint cycles to plan and stay on top of output. Our target stack relies heavily on Python, containerisation, infrastructure as code, CI/CDand the Azure cloud. We work across the full spectrum of data sourcing and ETL to front end delivery. Projects areas include the front office and internal tooling. Our short term goals include migrating on prem tooling to cloud native infrastructure, improving our API infrastructure and development platform tooling to enable fast, frictionless deployment of new projects. This role will be fixed term for 6 to 12 months, depending on the successful candidate's preference, with the possibility of extension. The position is based in our London office. Key Accountabilities Planning and execution. Breaking project work down and able to accurately estimate task effort. Work collaboratively with our economists to build and develop tools and systems to support our quantitative research Developing and deploying API services Designing and developing web scraping infrastructure Code design and review feedback for economists and junior developers Coach quantitative economists and junior developers, collecting user feedback, and suggesting features/updates Contribute to growing engineering standards and practices Contributing to technical, client facing projects, as an example by managing ETL process and/or optimizing algorithm performance for analysis Contribute to the team ownership of production services, troubleshooting where necessary Own technical direction, comfortable making architectural decisions, leading project delivery Key Skills and Attributes The successful candidate will have: A keen interest or background in financial markets and/or economics, and a strong belief in fair and transparent markets A strong record of academic achievement with a relevant degree (computer science, economics or finance) Responsive to stakeholder needs. Has excellent problem solving and quantitative skills, including the ability to disaggregate issues, identify root causes and recommend solutions Self motivated to perform in a demanding business environment and to assume a wide range of responsibilities Takes ownership/accountability, is focused on delivery and committed to seeing projects through to their close Excellent written and verbal communication, including the ability to explain complex topics to non specialists Has integrity, initiative, and is not afraid to express an opinion and offer new solutions Tec hnology s skills required for the role: Python - the central language in our stack Experience working with multiple databases, relational and document based. Comfort working with large data sets, 100> terabytes Experiences designing, developing and deploying performant APIs Experience with DevOps tooling: Git, CI/CD, package repositories, credentials stores Knowledge of container technologies such as Docker Exposure to complex financial data Extraction of data from semi structured sources such as PDFs Knowledge of web scraping frameworks and design patterns Why Fideres Fideres's vision is to become the leader in litigation only economic consulting globally, free of corporate conflicts. Following years of growth, over the past two years Fideres has started to expand internationally and we now have offices established in London, New York, Rome and Madrid. We plan to open an office in Australia and to grow our presence in France and Germany. We are looking for candidates, who are committed to Fideres's strategy and values, and who are willing to grow in this phase of our company's expansion. What We Offer You will get to work in a highly innovative environment where training and development is put at the top of the agenda to ensure that our staff are at the leading edge of their academic knowledge, and where rapid career progression is available to proactive employees who reach out for opportunities. We offer competitive salaries and bonuses, and competitive benefits. We are proud of our values and our diverse and international workforce, and we are committed to building a working environment where employees feel safe, welcome and able to have an open and respectful dialogue on diversity issues. Transparent Pay We have a transparent and internally published pay structure by role, we do this as part of an equal pay initiative across our offices. We offer all our employees a learning and development budget to spend flexibly on role relevant training needs. Support for further professional qualifications, apprenticeships and further education is also available. There is no risk of being pigeon haoled at Fideres as our employees are able to reach for opportunities as they see them without being restricted by corporate bureaucracy. We offer all normal standard benefits such as a competitive holiday allowance with the opportunity to purchase 10 days additional holiday, monthly social events, private medical insurance, a gym subsidy, equal family leave for all employees, along with other benefits.
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Oct 06, 2026
Full time
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Oct 06, 2026
Full time
Office/Home Hybrid Working Do you want to provide leadership in digital delivery? Can you inspire others? Are you experienced information management? Then, this is the place to create the solutions the world needs today to enable a better tomorrow. Create Solutions that will enable a better tomorrow To strengthen our UK & Ireland digital delivery capability, we are looking for an experienced Associate (Information Management & Digital Delivery) to join us. Working on a range of infrastructure and energy projects you'll provide leadership across information management, ISO 19650 implementation, and digital delivery governance and assurance. This role provides depth, resilience, and influence across projects and frameworks (internally and externally), while supporting bids within the UK&I. It also contributes to knowledge-sharing across UK&I, Business Line UK & International, and alignment across the wider COWI business. The role is suited to an individual who brings strong professional credibility, sound judgement, and a pragmatic understanding of how information management and digital delivery enable better project outcomes. The individual will operate as a trusted peer within the Digital Delivery Management Team, supporting alignment and operational delivery effectiveness. The role balances governance and assurance with hands on engagement where required, ensuring standards are applied in a way that is scalable, practical, and aligned with project realities. Information Management & ISO 19650 Leadership Provide leadership and subject matter expertise in information management and the application of the ISO 19650 framework across UK&I projects Translate standards, guidance, and governance requirements into practical, adoptable delivery approaches that support project teams Act as an escalation point for complex or high-risk information management challenges, providing clear, proportionate guidance. Delivery-Connected Governance & Assurance Maintain a strong connection to live project delivery, ensuring information management approaches remain grounded in operational reality Support project teams during mobilisation, delivery, and assurance stages, including targeted intervention where projects require stabilisation or reset Contribute to audit, assurance, and compliance activity, ensuring outcomes are focused on quality, consistency, and value rather than process alone Provide input to bids, tenders, and framework responses, shaping information management strategies, risk positions, and mobilisation approaches Support project and framework mobilisation, ensuring information requirements, delivery plans, and governance structures are clearly defined and achievable Contribute to commercial discussions where information management scope, resourcing, and delivery models impact project performance Discipline Resilience & Capability Development Strengthen resilience within the Digital Delivery discipline by sharing subject matter leadership Mentor and support colleagues across UK&I, Business Lines UK & International, and EDC Contribute to the development and continuous improvement of internal information management guidance, templates, and best practice. Build trusted relationships with project managers, engineers, clients, and external stakeholders, helping articulate the value of digital delivery and information management Represent COWI credibly in technical and professional discussions where appropriate, supporting the organisation's reputation Promote a collaborative, pragmatic, and delivery-focused culture aligned with COWI's values. Your skills. Our team. Together we design the future. Like us, you believe that leadership success comes from setting a clear and meaningful direction for your team and supporting them in taking ownership of their work. You always delegate responsibility and ensure an open and safe dialogue, and you coach your people to achieve their aspirations through constructive, fact based feedback. Attracting and nurturing a diverse group of high potential team members is at the top of your agenda, as is creating an inclusive, caring and trusting culture in your team. On top of that, you'll have: Significant experience in information management and digital delivery leadership within complex, multidisciplinary project environments Demonstrable expertise in the ISO 19650 framework and its practical application across procurement, mobilisation, delivery, and assurance stages Proven ability to influence outcomes across projects, frameworks, and teams Strong understanding of governance, assurance, and quality management, with the ability to balance consistency and flexibility Experience contributing to bids, frameworks, or major project mobilisation from an information management perspectiveExcellent communication and interpersonal skills, with the credibility to engage confidently with senior stakeholders A collaborative leadership style, with a clear commitment to mentoring, capability development, and team resilience Highly Desirable Professional chartership and/or fellowship within a relevant institution (ICE/IET) Experience supporting or contributing to industry standards, guidance, or professional communities Familiarity with common data environments and digital delivery platforms used on major UK&I and international projects Experience aligning information management approaches with wider quality, collaboration, and information security frameworks A strong interest in continuous improvement, innovation, and raising the standard of digital delivery practice A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) Got more questions If you have any unanswered questions about the role or what we have to offer, please reach out to Abhinav Khanna at Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank Technology organization, you will be a core technical contributor on an agile team delivering secure, stable, and scalable technology products that support critical business and client outcomes. You will contribute to system design and engineering execution across backend and distributed systems and modern UI/console experiences, improving operational excellence through automation, strong software development lifecycle discipline, and responsible use of enterprise-authorized AI-assisted engineering tools. As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank Technology organization, you will be a core technical contributor on an agile team delivering secure, stable, and scalable technology products that support critical business and client outcomes. You will contribute to system design and engineering execution across backend and distributed systems and modern UI/console experiences, improving operational excellence through automation, strong software development lifecycle discipline, and responsible use of enterprise-authorized AI-assisted engineering tools. Join a team where your engineering contributions directly impact how we serve clients and drive innovation at scale. At JPMorganChase, you will have the opportunity to grow your career, build meaningful solutions, and collaborate with talented technologists who are passionate about delivering excellence. Job Responsibilities Design and deliver robust full-stack solutions using Java/Spring Boot and React/TypeScript, applying sound engineering judgment to meet non-functional requirements including security, resiliency, and performance, and delivering iterative improvements for product teams Partner closely with product and UX to understand requirements, refine designs, and deliver intuitive, accessible, and consistent user experiences Contribute to end-to-end delivery of features across the software development lifecycle including requirements, design, coding, testing, deployment, and production support, with clear accountability for your outcomes Build secure, high-quality, production-ready UI using React, HTML, and CSS, leveraging reusable components, patterns, and libraries for consistency and speed Develop backend services and APIs integrating with relational databases and enterprise systems, applying sound data design and SQL practices, and contribute to architecture and design artifacts (e.g., technical designs, diagrams, architecture decision records) ensuring implementation aligns with design constraints and architecture standards Contribute to event-driven and streaming architectures using Kafka, including topic design, schema/contract strategy, and resilient producer/consumer patterns Support containerized service delivery and operational readiness using Kubernetes, and contribute to CI/CD pipelines and automation Build and support scheduled and background processing (e.g., scheduled jobs and batch processing such as Spring Batch) where applicable to platform capabilities Support operational stability and reliability by contributing to incident response and root cause analysis, analyzing diverse datasets, logs, and telemetry to identify patterns, build visualizations and reporting, and reduce repeat incidents via preventative controls, automation, and enhanced observability Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and proficient applied experience Hands-on experience in system design, application development, testing, and operational stability in a large corporate environment, including event-driven architectures and streaming patterns (Kafka) Proficiency in Java and building services with Spring Boot, and strong expertise in React with TypeScript to build robust, maintainable frontend applications; strong UI fundamentals with HTML/CSS and responsive design, including experience building reusable components and libraries Experience building and consuming APIs (REST and/or GraphQL) and integrating with downstream systems Strong experience with relational databases including Oracle and/or PostgreSQL, with solid SQL skills; experience with caching patterns and technologies (e.g., Redis) to improve performance and scalability Proficiency in software testing practices (unit, integration, and/or UI testing) to ensure quality and reliability, and active participation in code reviews and constructive feedback practices that promote continuous improvement Familiarity with the full software development lifecycle and agile practices, including CI/CD, and hands-on experience with CI/CD pipelines (e.g., Jenkins) and containerized deployment and operations using Kubernetes Experience building and supporting scheduled jobs and batch processing workloads (e.g., Spring Batch or equivalent patterns) Working knowledge of search/indexing concepts, including designing and querying Elasticsearch indexes Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations Preferred Qualifications, Capabilities, And Skills Working knowledge of Python for scripting, automation, or service development Experience with .NET, including building and supporting enterprise services and the ability to work across multiple technology stacks Knowledge of agentic frameworks such as Google ADK or LangChain Familiarity with monitoring, tracing, and troubleshooting tools such as log aggregation platforms, API testing tools, and observability dashboards ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Oct 06, 2026
Full time
As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank Technology organization, you will be a core technical contributor on an agile team delivering secure, stable, and scalable technology products that support critical business and client outcomes. You will contribute to system design and engineering execution across backend and distributed systems and modern UI/console experiences, improving operational excellence through automation, strong software development lifecycle discipline, and responsible use of enterprise-authorized AI-assisted engineering tools. As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank Technology organization, you will be a core technical contributor on an agile team delivering secure, stable, and scalable technology products that support critical business and client outcomes. You will contribute to system design and engineering execution across backend and distributed systems and modern UI/console experiences, improving operational excellence through automation, strong software development lifecycle discipline, and responsible use of enterprise-authorized AI-assisted engineering tools. Join a team where your engineering contributions directly impact how we serve clients and drive innovation at scale. At JPMorganChase, you will have the opportunity to grow your career, build meaningful solutions, and collaborate with talented technologists who are passionate about delivering excellence. Job Responsibilities Design and deliver robust full-stack solutions using Java/Spring Boot and React/TypeScript, applying sound engineering judgment to meet non-functional requirements including security, resiliency, and performance, and delivering iterative improvements for product teams Partner closely with product and UX to understand requirements, refine designs, and deliver intuitive, accessible, and consistent user experiences Contribute to end-to-end delivery of features across the software development lifecycle including requirements, design, coding, testing, deployment, and production support, with clear accountability for your outcomes Build secure, high-quality, production-ready UI using React, HTML, and CSS, leveraging reusable components, patterns, and libraries for consistency and speed Develop backend services and APIs integrating with relational databases and enterprise systems, applying sound data design and SQL practices, and contribute to architecture and design artifacts (e.g., technical designs, diagrams, architecture decision records) ensuring implementation aligns with design constraints and architecture standards Contribute to event-driven and streaming architectures using Kafka, including topic design, schema/contract strategy, and resilient producer/consumer patterns Support containerized service delivery and operational readiness using Kubernetes, and contribute to CI/CD pipelines and automation Build and support scheduled and background processing (e.g., scheduled jobs and batch processing such as Spring Batch) where applicable to platform capabilities Support operational stability and reliability by contributing to incident response and root cause analysis, analyzing diverse datasets, logs, and telemetry to identify patterns, build visualizations and reporting, and reduce repeat incidents via preventative controls, automation, and enhanced observability Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and proficient applied experience Hands-on experience in system design, application development, testing, and operational stability in a large corporate environment, including event-driven architectures and streaming patterns (Kafka) Proficiency in Java and building services with Spring Boot, and strong expertise in React with TypeScript to build robust, maintainable frontend applications; strong UI fundamentals with HTML/CSS and responsive design, including experience building reusable components and libraries Experience building and consuming APIs (REST and/or GraphQL) and integrating with downstream systems Strong experience with relational databases including Oracle and/or PostgreSQL, with solid SQL skills; experience with caching patterns and technologies (e.g., Redis) to improve performance and scalability Proficiency in software testing practices (unit, integration, and/or UI testing) to ensure quality and reliability, and active participation in code reviews and constructive feedback practices that promote continuous improvement Familiarity with the full software development lifecycle and agile practices, including CI/CD, and hands-on experience with CI/CD pipelines (e.g., Jenkins) and containerized deployment and operations using Kubernetes Experience building and supporting scheduled jobs and batch processing workloads (e.g., Spring Batch or equivalent patterns) Working knowledge of search/indexing concepts, including designing and querying Elasticsearch indexes Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations Preferred Qualifications, Capabilities, And Skills Working knowledge of Python for scripting, automation, or service development Experience with .NET, including building and supporting enterprise services and the ability to work across multiple technology stacks Knowledge of agentic frameworks such as Google ADK or LangChain Familiarity with monitoring, tracing, and troubleshooting tools such as log aggregation platforms, API testing tools, and observability dashboards ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
As an engineer in the Internal Tooling team you will be building tools & services that accelerate the company's processes where existing solutions are overly expensive, lacking features, or simply don't exist. Your users are our own colleagues, across engineering, manufacturing, and all other departments. Feedback loops are extremely fast; our work exists to enable the company to move faster and increase our resilience. You will need to be comfortable working across a wide array of technologies, and picking up those which you are yet unfamiliar with. These may be full stack web services, or client side applications interfacing with custom hardware. Overview As an engineer in the Internal Tooling team you will be building tools & services that accelerate the company's processes where existing solutions are overly expensive, lacking features, or simply don't exist. Your users are our own colleagues, across engineering, manufacturing, and all other departments. Feedback loops are extremely fast; our work exists to enable the company to move faster and increase our resilience. You will need to be comfortable working across a wide array of technologies, and picking up those which you are yet unfamiliar with. These may be full stack web services, or client side applications interfacing with custom hardware. Responsibilities Lead the design of complex multi-platform tools and systems Develop and deliver to your designs balancing quality and efficiency Training other members of the team using your skills and experience Work with your surrounding teams to design and develop cross-team systems Identify opportunities to enable the teams further with the introduction of new tools and features Requirements Proficiency with one or more languages, such as Python, C++, TypeScript, or similar. Experience with Postgres or similar SQL Databases Experience building applications using serverless technologies such as AWS's S3 buckets , DynamoDB tables, and Lambda functions Experience building containerized applications with Docker Experience designing complex applications from scratch Experience working in industry following industry expected standards: e.g. Git, project planning, agile workflows Experience in the end to end of application development: Requirements gathering, design, implementation, testing, documentation, & handover Preferred Qualifications/Experience Experience in the manufacturing and/or aerospace industry Experience working with Hardware or Embedded Software Experience building automated tests to catch bugs early in the development process Experience editing automated pipelines to improve the CI process for your projects Experience leveraging AI to accelerate your work while maintaining your knowledge base and work quality Experience working in a start-up or other fast paced engineering environment What We Offer Competitive compensation and stock options Private Medical & Dental Cycle to work scheme Lunchtime catering on site About Us The mission of Cambridge Aerospace is to eliminate the risk of existential war in Europe. That risk comes from the air - low-cost drones and cruise missiles now manufactured in colossal volumes by our adversaries, ballistic missiles capable of ending the world as we know it, and a new generation of hypersonic weapons that evade every existing defence. We're building low-cost interceptors that defeat these threats, and the surveillance systems to detect and target them - at a cost taxpayers can afford, at the pace the threat demands, and with sovereign supply chains that assure delivery. We have immense backing from the world's best venture funds. We're one of the fastest growing defence technology companies in history. And we're hiring the best engineers to prosecute the mission. If you are in the top 1%, willing to work harder than you ever have, build technology better than anyone else, and contribute to the defining challenge of our time, now is the time to join us. Our Commitment to Inclusion We're committed to building a diverse and inclusive workplace .
Oct 06, 2026
Full time
As an engineer in the Internal Tooling team you will be building tools & services that accelerate the company's processes where existing solutions are overly expensive, lacking features, or simply don't exist. Your users are our own colleagues, across engineering, manufacturing, and all other departments. Feedback loops are extremely fast; our work exists to enable the company to move faster and increase our resilience. You will need to be comfortable working across a wide array of technologies, and picking up those which you are yet unfamiliar with. These may be full stack web services, or client side applications interfacing with custom hardware. Overview As an engineer in the Internal Tooling team you will be building tools & services that accelerate the company's processes where existing solutions are overly expensive, lacking features, or simply don't exist. Your users are our own colleagues, across engineering, manufacturing, and all other departments. Feedback loops are extremely fast; our work exists to enable the company to move faster and increase our resilience. You will need to be comfortable working across a wide array of technologies, and picking up those which you are yet unfamiliar with. These may be full stack web services, or client side applications interfacing with custom hardware. Responsibilities Lead the design of complex multi-platform tools and systems Develop and deliver to your designs balancing quality and efficiency Training other members of the team using your skills and experience Work with your surrounding teams to design and develop cross-team systems Identify opportunities to enable the teams further with the introduction of new tools and features Requirements Proficiency with one or more languages, such as Python, C++, TypeScript, or similar. Experience with Postgres or similar SQL Databases Experience building applications using serverless technologies such as AWS's S3 buckets , DynamoDB tables, and Lambda functions Experience building containerized applications with Docker Experience designing complex applications from scratch Experience working in industry following industry expected standards: e.g. Git, project planning, agile workflows Experience in the end to end of application development: Requirements gathering, design, implementation, testing, documentation, & handover Preferred Qualifications/Experience Experience in the manufacturing and/or aerospace industry Experience working with Hardware or Embedded Software Experience building automated tests to catch bugs early in the development process Experience editing automated pipelines to improve the CI process for your projects Experience leveraging AI to accelerate your work while maintaining your knowledge base and work quality Experience working in a start-up or other fast paced engineering environment What We Offer Competitive compensation and stock options Private Medical & Dental Cycle to work scheme Lunchtime catering on site About Us The mission of Cambridge Aerospace is to eliminate the risk of existential war in Europe. That risk comes from the air - low-cost drones and cruise missiles now manufactured in colossal volumes by our adversaries, ballistic missiles capable of ending the world as we know it, and a new generation of hypersonic weapons that evade every existing defence. We're building low-cost interceptors that defeat these threats, and the surveillance systems to detect and target them - at a cost taxpayers can afford, at the pace the threat demands, and with sovereign supply chains that assure delivery. We have immense backing from the world's best venture funds. We're one of the fastest growing defence technology companies in history. And we're hiring the best engineers to prosecute the mission. If you are in the top 1%, willing to work harder than you ever have, build technology better than anyone else, and contribute to the defining challenge of our time, now is the time to join us. Our Commitment to Inclusion We're committed to building a diverse and inclusive workplace .
Location This role offers flexibility to work remotely from your own home, or as a hybrid arrangement and work from our offices in Oxford or Glasgow, if preferred. There is also a requirement for flexibility from employees to visit client sites across the UK as part of this role. Why join Dionach by Nomios? Since being acquired by Nomios in late 2024, Dionach by Nomios has continued its dynamic growth as a leading information security company. Specializing in penetration testing and information assurance services, we offer an incredible opportunity to be part of an experienced team, build your skills, and grow professionally. Dionach by Nomios holds impressive certifications, including CREST, CHECK, PCI QSA, and ISO 27001. With our focus on enhancing customers' security and fostering team development, you'll be joining a company that prioritizes both your growth and the safety of our clients. Dionach is also proud to be Great Place To Work Certified. A recognition based entirely on feedback from our team. We're committed to creating an environment where people feel supported, valued and able to grow. Learn more about our certification here: Working at Dionach Great Place to Work UK. We're in an exciting phase of expansion and are looking for self-motivated individuals ready to thrive in a fun, flexible environment. At Dionach by Nomios, your contributions will have a genuine impact on the business, and you'll find opportunities for both interesting work and career development. Benefits Our employees are the heart of our business. We value our employees and invest in their growth and well-being. Here's what we offer: Hybrid Working: Flexibility to work remotely or use our UK offices around client visits. Professional Growth: Access to training labs, certification sponsorship, and time for skill development. Well-being Focus: Private health insurance, eye care plan, income protection, EAP scheme, and well-being platform. Our Commitment to Diversity and Inclusion At Dionach by Nomios, we believe that diversity fuels innovation. We're dedicated to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, perspectives, and experiences, and we're committed to being an equal opportunity employer. We do not discriminate based on race, religion, gender, age, disability, or any other legally protected status. We encourage candidates from underrepresented groups to apply and are committed to providing a supportive and accessible environment for all our employees. If you require accommodations during the application process, let us know, and we'll work to meet your needs. What You'll Do Lead and mentor a team of Penetration testers, fostering a collaborative and high-performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare and deliver comprehensive reports detailing findings, risks, and recommended remediation strategies to clients, including assisting with proposal writing and scoping. You will have the opportunity to work on a wide range of services: web and mobile application tests, internal tests, infrastructure tests, but also social engineering. Ensure all testing activities comply with CHECK standards. What We're Looking For Experience: Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication: Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence: Ability to work independently or as part of a team Certifications: Holding a relevant certification: CREST Certified Tester - Infrastructure (CCT INF) or Cyber Scheme Team Leader infrastructure (CSTL-INF). Eligibility: Right to work in the UK and eligibility for security clearance. Key Attributes Analytical thinker with a proactive, detail-oriented approach. Excellent verbal and written communication skills Ability to work effectively under pressure Commitment to maintaining the highest ethical and professional standards. Prior experience leading a Penetration testing team. Are you an experienced Lead Penetration Tester looking to further improve your skills and take on more responsibilities? If so, this opportunity is perfect for you!
Oct 06, 2026
Full time
Location This role offers flexibility to work remotely from your own home, or as a hybrid arrangement and work from our offices in Oxford or Glasgow, if preferred. There is also a requirement for flexibility from employees to visit client sites across the UK as part of this role. Why join Dionach by Nomios? Since being acquired by Nomios in late 2024, Dionach by Nomios has continued its dynamic growth as a leading information security company. Specializing in penetration testing and information assurance services, we offer an incredible opportunity to be part of an experienced team, build your skills, and grow professionally. Dionach by Nomios holds impressive certifications, including CREST, CHECK, PCI QSA, and ISO 27001. With our focus on enhancing customers' security and fostering team development, you'll be joining a company that prioritizes both your growth and the safety of our clients. Dionach is also proud to be Great Place To Work Certified. A recognition based entirely on feedback from our team. We're committed to creating an environment where people feel supported, valued and able to grow. Learn more about our certification here: Working at Dionach Great Place to Work UK. We're in an exciting phase of expansion and are looking for self-motivated individuals ready to thrive in a fun, flexible environment. At Dionach by Nomios, your contributions will have a genuine impact on the business, and you'll find opportunities for both interesting work and career development. Benefits Our employees are the heart of our business. We value our employees and invest in their growth and well-being. Here's what we offer: Hybrid Working: Flexibility to work remotely or use our UK offices around client visits. Professional Growth: Access to training labs, certification sponsorship, and time for skill development. Well-being Focus: Private health insurance, eye care plan, income protection, EAP scheme, and well-being platform. Our Commitment to Diversity and Inclusion At Dionach by Nomios, we believe that diversity fuels innovation. We're dedicated to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, perspectives, and experiences, and we're committed to being an equal opportunity employer. We do not discriminate based on race, religion, gender, age, disability, or any other legally protected status. We encourage candidates from underrepresented groups to apply and are committed to providing a supportive and accessible environment for all our employees. If you require accommodations during the application process, let us know, and we'll work to meet your needs. What You'll Do Lead and mentor a team of Penetration testers, fostering a collaborative and high-performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare and deliver comprehensive reports detailing findings, risks, and recommended remediation strategies to clients, including assisting with proposal writing and scoping. You will have the opportunity to work on a wide range of services: web and mobile application tests, internal tests, infrastructure tests, but also social engineering. Ensure all testing activities comply with CHECK standards. What We're Looking For Experience: Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication: Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence: Ability to work independently or as part of a team Certifications: Holding a relevant certification: CREST Certified Tester - Infrastructure (CCT INF) or Cyber Scheme Team Leader infrastructure (CSTL-INF). Eligibility: Right to work in the UK and eligibility for security clearance. Key Attributes Analytical thinker with a proactive, detail-oriented approach. Excellent verbal and written communication skills Ability to work effectively under pressure Commitment to maintaining the highest ethical and professional standards. Prior experience leading a Penetration testing team. Are you an experienced Lead Penetration Tester looking to further improve your skills and take on more responsibilities? If so, this opportunity is perfect for you!
Room At The Top Recruitment
Cambridge, Cambridgeshire
ATE Technical Lead The R&D ATE team is looking for an ATE Technical Lead to lead the development, deployment, and lifecycle ownership of Automated Test Equipment for a product line. This role combines hands on technical leadership, multidisciplinary project execution, production line support, and close collaboration with internal engineering teams and external manufacturing partners. The position on offer is a temporary contract role for 2 years offering hybrid working (3 days onsite and 2 days from home) with an hourly rate of £21.54 - £34.62 depending on experience, plus 25 days holiday pro rata per annum. The ATE Technical Lead will define test strategies, guide tester architecture decisions, lead tester bring up, improve production quality and yield, and support scalable ATE implementation across manufacturing environments. The role includes close day to day cooperation with Taiwanese Contract Manufacturing Organization (CMO), including technical alignment, issue resolution, documentation transfer, production readiness, and coordination across time zones. Join our client to work in a dynamic R&D environment that combines hardware, software, data, manufacturing, and connected-device expertise, while leading mission critical testing platforms that directly influence product quality and operational excellence. This is a great opportunity to Join as they build the team that will develop and deliver our future generations of Vence Collar. A product rich in technological challenges across the multidisciplinary domains with its advanced system architecture and connectivity. You will experience the success of your work in customers hands with short delivery cycles and quick customer feedback. Role Functions: Lead the architecture, development, validation, deployment, and lifecycle management of ATE systems for a product line. Own the ATE technical roadmap, ensuring maintainability, standardization, scalability, and alignment with product and production needs. Define tester requirements, test strategies, integration plans, acceptance criteria, documentation packages, and production transfer plans. Lead tester bring up and integration across mechanical, electronic, embedded, software, fixture, instrumentation, and production interfaces. Manage ATE project execution end to end, including requirements, design reviews, gate approvals, planning, scheduling, risk management, and stakeholder communication. Work closely with CMOs to support production readiness, tester deployment, issue escalation, troubleshooting, and continuous improvement across time zones. Coordinate technical activities with hardware, software, embedded, mechanical, operations, manufacturing engineering, quality, and external subcontractors. Provide Tier 2 and technical lead support for production ATE systems, including troubleshooting, calibration, failure analysis, reliability improvement, and yield optimization. Analyze test and manufacturing data to identify trends, root causes, yield improvements, and opportunities for process optimization. Collaborate with multidisciplinary product and platform teams in the UK, Israel and California, USA. Experience, Knowledge and Skills include: The position requires multidisciplinary understanding, strong hands on technical capabilities, and the ability to work effectively in a multi site matrix organization. The candidate should be comfortable leading technical topics while working closely with system engineers, hardware engineers, embedded software developers, mechanical engineers, production teams, quality teams, subcontractors, and CMOs. Skills & Characteristics: Strong ownership mindset with the ability to lead complex technical topics from concept to production implementation. Ability to focus on what is important, prioritize risks, and drive issues to practical resolution. Organized and able to work well in a structured process environment with clear documentation and follow up. Strong hands on approach, including debugging, tester bring up, system integration, and production troubleshooting. Ability to communicate clearly across disciplines, sites, vendors, and time zones. Excellent team player with strong collaboration skills and a desire for learning and innovation. Comfortable working with external partners and manufacturing sites, including technical alignment with CMOs. Qualifications, Education and Previous Experience include: Requirements: B.Sc. or higher in Electrical Engineering, Computer Engineering, or a related technical field. Minimum 5 years of hands on experience in ATE system integration, development, validation, deployment, and production support. Proven experience leading technical projects in a multidisciplinary engineering or manufacturing environment. Strong hands on expertise with hardware systems, embedded interfaces, networks, instrumentation, debugging, and system level integration. Strong hands on experience with National Instruments TestStand, automated test development, hardware integration, and production support environments, or equivalent automated test platforms. Proficiency in Python and test automation development, including debugging, tool creation, data processing, and system integration. Strong analytical skills for test data analysis, failure investigation, process improvement, and yield optimization. Advantage: Experience working with Linux based systems, command line tools, and SQL databases in engineering or manufacturing environments. Experience with manufacturing databases, production data pipelines, and engineering data analysis tools. Experience with hardware communication protocols such as I2C, SPI, UART, Ethernet, or similar embedded and instrumentation interfaces. Experience with automated instrumentation, fixture design considerations, tester safety, calibration, and production maintainability. Knowledge of server, platform, and test station management in production environments. Experience working with subcontractors, external vendors, CMO production teams, and procurement processes for tester or prototype parts
Oct 06, 2026
Full time
ATE Technical Lead The R&D ATE team is looking for an ATE Technical Lead to lead the development, deployment, and lifecycle ownership of Automated Test Equipment for a product line. This role combines hands on technical leadership, multidisciplinary project execution, production line support, and close collaboration with internal engineering teams and external manufacturing partners. The position on offer is a temporary contract role for 2 years offering hybrid working (3 days onsite and 2 days from home) with an hourly rate of £21.54 - £34.62 depending on experience, plus 25 days holiday pro rata per annum. The ATE Technical Lead will define test strategies, guide tester architecture decisions, lead tester bring up, improve production quality and yield, and support scalable ATE implementation across manufacturing environments. The role includes close day to day cooperation with Taiwanese Contract Manufacturing Organization (CMO), including technical alignment, issue resolution, documentation transfer, production readiness, and coordination across time zones. Join our client to work in a dynamic R&D environment that combines hardware, software, data, manufacturing, and connected-device expertise, while leading mission critical testing platforms that directly influence product quality and operational excellence. This is a great opportunity to Join as they build the team that will develop and deliver our future generations of Vence Collar. A product rich in technological challenges across the multidisciplinary domains with its advanced system architecture and connectivity. You will experience the success of your work in customers hands with short delivery cycles and quick customer feedback. Role Functions: Lead the architecture, development, validation, deployment, and lifecycle management of ATE systems for a product line. Own the ATE technical roadmap, ensuring maintainability, standardization, scalability, and alignment with product and production needs. Define tester requirements, test strategies, integration plans, acceptance criteria, documentation packages, and production transfer plans. Lead tester bring up and integration across mechanical, electronic, embedded, software, fixture, instrumentation, and production interfaces. Manage ATE project execution end to end, including requirements, design reviews, gate approvals, planning, scheduling, risk management, and stakeholder communication. Work closely with CMOs to support production readiness, tester deployment, issue escalation, troubleshooting, and continuous improvement across time zones. Coordinate technical activities with hardware, software, embedded, mechanical, operations, manufacturing engineering, quality, and external subcontractors. Provide Tier 2 and technical lead support for production ATE systems, including troubleshooting, calibration, failure analysis, reliability improvement, and yield optimization. Analyze test and manufacturing data to identify trends, root causes, yield improvements, and opportunities for process optimization. Collaborate with multidisciplinary product and platform teams in the UK, Israel and California, USA. Experience, Knowledge and Skills include: The position requires multidisciplinary understanding, strong hands on technical capabilities, and the ability to work effectively in a multi site matrix organization. The candidate should be comfortable leading technical topics while working closely with system engineers, hardware engineers, embedded software developers, mechanical engineers, production teams, quality teams, subcontractors, and CMOs. Skills & Characteristics: Strong ownership mindset with the ability to lead complex technical topics from concept to production implementation. Ability to focus on what is important, prioritize risks, and drive issues to practical resolution. Organized and able to work well in a structured process environment with clear documentation and follow up. Strong hands on approach, including debugging, tester bring up, system integration, and production troubleshooting. Ability to communicate clearly across disciplines, sites, vendors, and time zones. Excellent team player with strong collaboration skills and a desire for learning and innovation. Comfortable working with external partners and manufacturing sites, including technical alignment with CMOs. Qualifications, Education and Previous Experience include: Requirements: B.Sc. or higher in Electrical Engineering, Computer Engineering, or a related technical field. Minimum 5 years of hands on experience in ATE system integration, development, validation, deployment, and production support. Proven experience leading technical projects in a multidisciplinary engineering or manufacturing environment. Strong hands on expertise with hardware systems, embedded interfaces, networks, instrumentation, debugging, and system level integration. Strong hands on experience with National Instruments TestStand, automated test development, hardware integration, and production support environments, or equivalent automated test platforms. Proficiency in Python and test automation development, including debugging, tool creation, data processing, and system integration. Strong analytical skills for test data analysis, failure investigation, process improvement, and yield optimization. Advantage: Experience working with Linux based systems, command line tools, and SQL databases in engineering or manufacturing environments. Experience with manufacturing databases, production data pipelines, and engineering data analysis tools. Experience with hardware communication protocols such as I2C, SPI, UART, Ethernet, or similar embedded and instrumentation interfaces. Experience with automated instrumentation, fixture design considerations, tester safety, calibration, and production maintainability. Knowledge of server, platform, and test station management in production environments. Experience working with subcontractors, external vendors, CMO production teams, and procurement processes for tester or prototype parts
Senior Telephone Support Person Salary: 38,000- 40,000 per year Hours: 8:30am-5:00pm (Mon-Thurs), 8:30am-4:00pm (Fri) Job Type: Full-time, Permanent Location: Basingstoke (with occasional UK travel for customer training/visits) About the role We're looking for a Senior Telephone Support Person to provide high-quality telephone and email technical support across a broad mechanical product range. You'll support key account customers and priority installers, helping with product selection, spare parts identification, installation/programming guidance, and fault diagnosis. You'll also act as a day-to-day team lead for first-line support colleagues and assist the Manager with supervision, standards, and knowledge sharing. Benefits Competitive salary 38,000- 40,000 Early finish on Fridays (4:00pm) 33 days holiday inclusive of bank holidays Pension contribution from Day 1 Opportunity to join Medi Cash scheme from Day 1 Free onsite parking Opportunity to develop expertise and take ownership as a senior technical support lead Key responsibilities Answer technical help-line calls, providing clear and accurate advice to customers and installers Support and supervise 1st line support people, prioritising workload and quality of responses Prioritise support for account holders and approved installers over non-account holders/end users Manage assigned email enquiries and call-backs efficiently and to agreed service levels Maintain and develop strong product knowledge through ongoing training and personal development Support internal sales teams with technical specification and equipment selection Attend key customer visits as required and support bespoke customer projects with technical input Contribute to new product appraisal and feedback Create training materials (PowerPoint presentations, videos, webinars, demo rigs) Deliver product training to internal teams and external customers (office-based and on customer sites UK-wide) What we're looking for Proven experience delivering telephone-based technical support in a technical or mechanical environment Strong fault-finding mindset and ability to explain technical concepts clearly to different audiences Confidence supporting customers, installers, and internal stakeholders under time pressure Experience coaching, guiding or supervising others Comfortable creating and delivering training content Willingness to travel occasionally across the UK for training/customer support visits To apply: Please submit your CV or call the team on (phone number removed). Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Oct 06, 2026
Full time
Senior Telephone Support Person Salary: 38,000- 40,000 per year Hours: 8:30am-5:00pm (Mon-Thurs), 8:30am-4:00pm (Fri) Job Type: Full-time, Permanent Location: Basingstoke (with occasional UK travel for customer training/visits) About the role We're looking for a Senior Telephone Support Person to provide high-quality telephone and email technical support across a broad mechanical product range. You'll support key account customers and priority installers, helping with product selection, spare parts identification, installation/programming guidance, and fault diagnosis. You'll also act as a day-to-day team lead for first-line support colleagues and assist the Manager with supervision, standards, and knowledge sharing. Benefits Competitive salary 38,000- 40,000 Early finish on Fridays (4:00pm) 33 days holiday inclusive of bank holidays Pension contribution from Day 1 Opportunity to join Medi Cash scheme from Day 1 Free onsite parking Opportunity to develop expertise and take ownership as a senior technical support lead Key responsibilities Answer technical help-line calls, providing clear and accurate advice to customers and installers Support and supervise 1st line support people, prioritising workload and quality of responses Prioritise support for account holders and approved installers over non-account holders/end users Manage assigned email enquiries and call-backs efficiently and to agreed service levels Maintain and develop strong product knowledge through ongoing training and personal development Support internal sales teams with technical specification and equipment selection Attend key customer visits as required and support bespoke customer projects with technical input Contribute to new product appraisal and feedback Create training materials (PowerPoint presentations, videos, webinars, demo rigs) Deliver product training to internal teams and external customers (office-based and on customer sites UK-wide) What we're looking for Proven experience delivering telephone-based technical support in a technical or mechanical environment Strong fault-finding mindset and ability to explain technical concepts clearly to different audiences Confidence supporting customers, installers, and internal stakeholders under time pressure Experience coaching, guiding or supervising others Comfortable creating and delivering training content Willingness to travel occasionally across the UK for training/customer support visits To apply: Please submit your CV or call the team on (phone number removed). Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need many more people to help us make our vision a reality. Octopus Energy Generation (OEGEN) is a leader in sourcing, investing in, and managing a wide range of utility-scale renewable energy assets. As we continue to expand our investment base, we are dedicated to building a diverse team that reflects the communities we serve. Currently, we manage a global portfolio of over £8 billion in renewable energy assets. We are committed to delivering best-in-class responsible investment activity, offering like-minded investors the means and products to invest their capital sustainably. It is our ambition to change the entire energy lifecycle and make every green electron matter, delivering the best outcomes for customers, investors, the environment and society, accelerating the transition to net zero. OEGEN Data, Tech & Transformation Team We are embarking on a comprehensive transformation program designed to drive significant advancements in our business operations and technology landscape. Our primary goal is to transition from our current reliance on legacy systems and specialized off-the-shelf tools to a more integrated, AI-driven, and data-centric operational model. Leveraging insights and guidance from our other technically mature entities like Kraken and OE, we plan to adopt cutting-edge tools and capabilities, particularly in AI and Python-driven solutions. By investing in a diverse range of skills, we aim to create a hybrid team capable of operating in both our legacy and future environments, ultimately transforming OEGEN into an efficient, data-driven organization. About the role The tools are already here. Like the rest of OE Group, OEGEN runs on Databricks, we're moving onto our own Microsoft 365 tenant, and Octopus Energy Group gives us access to a powerful set of shared data and AI capabilities. What we're missing is someone whose job is to make all of it work together for our Fund Management business - and then build genuinely useful things on top of it. This is a two-sided role. On one side, you'll integrate: wiring third-party systems, internal apps and document storage into the environment we already have, setting sensible guardrails around access and cost, and adopting existing Group capability wherever it does the job rather than rebuilding it. On the other, you'll build: turning those connections into data products, internal tools and AI-enabled workflows that fund management, asset management and finance use every day. Tying the two together, you'll develop and own the playbook - the documented, repeatable patterns for how a new system gets connected, how a tool gets built and shipped, and how both get supported afterwards - so that what you learn once becomes how the whole team works. The two halves feed each other: you'll understand what's possible because you built the plumbing, and you'll build better plumbing because you know what people actually do with it. What You'll Do Integrate the systems our business runs on - third-party providers, internal tools, our own SharePoint and Microsoft 365 tenant - into our existing Databricks environment, via APIs and existing connectors. Build data products on top of what you connect: well-modelled, documented, reusable datasets that the business consumes directly through Excel, dashboards and natural-language querying, rather than one-off extracts. Design and ship internal applications and AI-enabled tools - using Python, Streamlit, Databricks Apps (HTMX), Lakebase, FastAPI or similar - that put data and AI directly into the hands of fund management, asset management and finance teams. Prototype, evaluate and productionise new AI capability, from document AI and retrieval to agentic workflows, and turn the ideas that prove out into supported products rather than abandoned experiments. Take an adopt-first approach: work with Octopus Energy Group's data platform and AI teams to reuse capability that already exists, and configure it for OEGEN rather than building parallel versions of it. Set up practical guardrails inside Databricks and Unity Catalog - schema and workspace access, permissions, environment hygiene - so more teams can use it without stepping on each other. Bring cost management from reactive to proactive: tagging, budgets, alerting and usage monitoring, so Databricks and AI token spend can be attributed to the right team, project or fund before the invoice arrives. Get our AI usage properly credentialed and logged - managed keys and access rather than API keys sitting in individual password managers - and provide clean patterns for embedding AI into the tools we build. Standardise how we build and ship internal apps: shared templates, authentication, deployment and documentation, so a tool remains supportable by someone other than the person who wrote it. Consolidate the ad-hoc scripts, spreadsheets and no-code workflows we've accumulated into fewer, better-understood integrations that don't need babysitting, and automate the repetitive parts of our own workflow. Work directly with non-technical teams to understand their problems and translate them into things we can build. What You'll Need Strong systems integration experience - connecting business systems, SaaS tools and data sources via REST APIs, connectors and authentication flows. A track record of building and shipping data products or internal applications that people actually use, not just pipelines that feed someone else's reports. Solid Python and SQL, used daily for building, automation and data modelling. Hands-on experience with a cloud data platform in production (Databricks preferred): workspaces, catalogs, permissions and compute. Practical experience integrating AI into real tools - LLM APIs, retrieval, agents - with a clear-eyed sense of what works and what's still a demo. Practical identity and access experience - SSO, service accounts, credential management and access lifecycle - enough to make sensible, secure choices without a security team holding your hand. Experience with Microsoft 365 / SharePoint integration, or a comparable enterprise document and collaboration stack. Real experience keeping cloud or AI usage costs under control: you know what drives the bill and how to attribute and cap it. A pragmatist's instinct for adopting over building where infrastructure is concerned - you'd rather configure something that exists than write something new - paired with a bias toward shipping when it comes to solutions. Clear communication. You can explain a trade-off to a fund manager and hold your own in a technical review with a central engineering team. Comfort with real ownership in a small team, where you set the working patterns rather than inherit them. Bonus Points For Full-stack or application development experience, particularly with Streamlit, FastAPI or HTMX. Familiarity with the Databricks ecosystem - Unity Catalog, Databricks Apps, Lakebase, Genie - or equivalent tooling. Experience with vector search, embeddings, document AI or retrieval-augmented generation in production. Experience with Terraform, GitHub Actions or similar, to keep configuration version-controlled and repeatable. FinOps experience: usage monitoring, budgets, showback and chargeback. Having supported analysts and non-specialist builders using a shared data environment. Experience in a regulated or audited setting such as financial services, infrastructure investment or energy. Familiarity with renewable energy, infrastructure investment or financial services data. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. If you'd like to know more about how we use your data, you can reach out to us via email at . We're happy to help!
Oct 06, 2026
Full time
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need many more people to help us make our vision a reality. Octopus Energy Generation (OEGEN) is a leader in sourcing, investing in, and managing a wide range of utility-scale renewable energy assets. As we continue to expand our investment base, we are dedicated to building a diverse team that reflects the communities we serve. Currently, we manage a global portfolio of over £8 billion in renewable energy assets. We are committed to delivering best-in-class responsible investment activity, offering like-minded investors the means and products to invest their capital sustainably. It is our ambition to change the entire energy lifecycle and make every green electron matter, delivering the best outcomes for customers, investors, the environment and society, accelerating the transition to net zero. OEGEN Data, Tech & Transformation Team We are embarking on a comprehensive transformation program designed to drive significant advancements in our business operations and technology landscape. Our primary goal is to transition from our current reliance on legacy systems and specialized off-the-shelf tools to a more integrated, AI-driven, and data-centric operational model. Leveraging insights and guidance from our other technically mature entities like Kraken and OE, we plan to adopt cutting-edge tools and capabilities, particularly in AI and Python-driven solutions. By investing in a diverse range of skills, we aim to create a hybrid team capable of operating in both our legacy and future environments, ultimately transforming OEGEN into an efficient, data-driven organization. About the role The tools are already here. Like the rest of OE Group, OEGEN runs on Databricks, we're moving onto our own Microsoft 365 tenant, and Octopus Energy Group gives us access to a powerful set of shared data and AI capabilities. What we're missing is someone whose job is to make all of it work together for our Fund Management business - and then build genuinely useful things on top of it. This is a two-sided role. On one side, you'll integrate: wiring third-party systems, internal apps and document storage into the environment we already have, setting sensible guardrails around access and cost, and adopting existing Group capability wherever it does the job rather than rebuilding it. On the other, you'll build: turning those connections into data products, internal tools and AI-enabled workflows that fund management, asset management and finance use every day. Tying the two together, you'll develop and own the playbook - the documented, repeatable patterns for how a new system gets connected, how a tool gets built and shipped, and how both get supported afterwards - so that what you learn once becomes how the whole team works. The two halves feed each other: you'll understand what's possible because you built the plumbing, and you'll build better plumbing because you know what people actually do with it. What You'll Do Integrate the systems our business runs on - third-party providers, internal tools, our own SharePoint and Microsoft 365 tenant - into our existing Databricks environment, via APIs and existing connectors. Build data products on top of what you connect: well-modelled, documented, reusable datasets that the business consumes directly through Excel, dashboards and natural-language querying, rather than one-off extracts. Design and ship internal applications and AI-enabled tools - using Python, Streamlit, Databricks Apps (HTMX), Lakebase, FastAPI or similar - that put data and AI directly into the hands of fund management, asset management and finance teams. Prototype, evaluate and productionise new AI capability, from document AI and retrieval to agentic workflows, and turn the ideas that prove out into supported products rather than abandoned experiments. Take an adopt-first approach: work with Octopus Energy Group's data platform and AI teams to reuse capability that already exists, and configure it for OEGEN rather than building parallel versions of it. Set up practical guardrails inside Databricks and Unity Catalog - schema and workspace access, permissions, environment hygiene - so more teams can use it without stepping on each other. Bring cost management from reactive to proactive: tagging, budgets, alerting and usage monitoring, so Databricks and AI token spend can be attributed to the right team, project or fund before the invoice arrives. Get our AI usage properly credentialed and logged - managed keys and access rather than API keys sitting in individual password managers - and provide clean patterns for embedding AI into the tools we build. Standardise how we build and ship internal apps: shared templates, authentication, deployment and documentation, so a tool remains supportable by someone other than the person who wrote it. Consolidate the ad-hoc scripts, spreadsheets and no-code workflows we've accumulated into fewer, better-understood integrations that don't need babysitting, and automate the repetitive parts of our own workflow. Work directly with non-technical teams to understand their problems and translate them into things we can build. What You'll Need Strong systems integration experience - connecting business systems, SaaS tools and data sources via REST APIs, connectors and authentication flows. A track record of building and shipping data products or internal applications that people actually use, not just pipelines that feed someone else's reports. Solid Python and SQL, used daily for building, automation and data modelling. Hands-on experience with a cloud data platform in production (Databricks preferred): workspaces, catalogs, permissions and compute. Practical experience integrating AI into real tools - LLM APIs, retrieval, agents - with a clear-eyed sense of what works and what's still a demo. Practical identity and access experience - SSO, service accounts, credential management and access lifecycle - enough to make sensible, secure choices without a security team holding your hand. Experience with Microsoft 365 / SharePoint integration, or a comparable enterprise document and collaboration stack. Real experience keeping cloud or AI usage costs under control: you know what drives the bill and how to attribute and cap it. A pragmatist's instinct for adopting over building where infrastructure is concerned - you'd rather configure something that exists than write something new - paired with a bias toward shipping when it comes to solutions. Clear communication. You can explain a trade-off to a fund manager and hold your own in a technical review with a central engineering team. Comfort with real ownership in a small team, where you set the working patterns rather than inherit them. Bonus Points For Full-stack or application development experience, particularly with Streamlit, FastAPI or HTMX. Familiarity with the Databricks ecosystem - Unity Catalog, Databricks Apps, Lakebase, Genie - or equivalent tooling. Experience with vector search, embeddings, document AI or retrieval-augmented generation in production. Experience with Terraform, GitHub Actions or similar, to keep configuration version-controlled and repeatable. FinOps experience: usage monitoring, budgets, showback and chargeback. Having supported analysts and non-specialist builders using a shared data environment. Experience in a regulated or audited setting such as financial services, infrastructure investment or energy. Familiarity with renewable energy, infrastructure investment or financial services data. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. If you'd like to know more about how we use your data, you can reach out to us via email at . We're happy to help!
Lecturer in Plumbing & Heating Engineer Location: Chippenham Salary: Up to £40,814 per year plus a £5,500 pro rata Specialist Skills Shortage Bonus (Depending on Skills, Qualifications & Experience) Are you a skilled Plumbing & Heating professional who takes pride in high-quality workmanship and enjoys sharing your expertise with others? Do you want to inspire the next generation of engineers to develop practical skills, confidence, and industry knowledge that can shape their careers? Whether you're an experienced lecturer or an industry professional looking to move into teaching, this is a rewarding opportunity to pass on your knowledge and make a lasting impact on learners' futures. Join our client and bring your expertise to a supportive, hands-on learning environment where your skills will make a real difference every day. What We Offer Salary: up to £40,814 per year plus a £5,500 pro rata Specialist Skills Shortage Bonus (Depending on Skills, Qualifications & Experience) Contract Type: Permanent, Full Time 37 hours per week, 52 weeks per year Outstanding Benefits • Teachers' Pension Scheme - secure your future with an excellent pension • Generous Holiday Allowance - 37 days paid annual leave + 8 paid bank holidays • College Closure & Wellbeing Days - including a fully paid 2-week Christmas break • Employee Assistance Programme - confidential support whenever you need it • Free On-Site Gyms - available across multiple campuses • Lifestyle Discounts - savings on retail, travel, tech and more • Cycle-to-Work Scheme - save money and stay active • Professional Development - fully funded qualifications and structured CPD • Additional Perks - discounted meals, hair & beauty services, and local attraction offers A stable, rewarding teaching role - designed to support your wellbeing and long-term career. What You'll Do • Teach and assess learners across Plumbing & Heating programmes, including full-time courses and apprenticeships • Deliver engaging, practical sessions in workshop and classroom environments • Support learners in developing industry-standard skills, knowledge, and safe working practices • Embed current industry practices, regulations, and sustainability principles into teaching • Maintain high standards of health & safety, safeguarding, and professionalism • Track learner progress and provide constructive feedback to support achievement What You'll Bring • A Level 3 NVQ in Plumbing • Gas competency • An IQA & Assessors Award or a willingness to work towards one • Industry experience within Plumbing & Heating Engineering • Strong practical skills and up-to-date knowledge of industry standards and regulations • Experience supporting or mentoring others, either in the workplace or education • A teaching qualification is welcomed - but if you don't have one yet, we'll support you to achieve it while you work Why Become a Lecturer? Make a real difference - and enjoy: • A healthier work-life balance • A stable and respected career in education • The opportunity to shape the next generation of skilled tradespeople • A meaningful role where confidence, competence, and careers are built step by step Help learners build the skills that keep homes running and communities thriving. Inspire skills. Build futures. Teach Plumbing & Heating. If you're ready to take on a fulfilling and hands-on role in education, we'd love to hear from you. Please note: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment Our client follows Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities. Closing date: 14th October 2026 Shortlist date: 15th October 2026 Interview date: TBC
Oct 06, 2026
Full time
Lecturer in Plumbing & Heating Engineer Location: Chippenham Salary: Up to £40,814 per year plus a £5,500 pro rata Specialist Skills Shortage Bonus (Depending on Skills, Qualifications & Experience) Are you a skilled Plumbing & Heating professional who takes pride in high-quality workmanship and enjoys sharing your expertise with others? Do you want to inspire the next generation of engineers to develop practical skills, confidence, and industry knowledge that can shape their careers? Whether you're an experienced lecturer or an industry professional looking to move into teaching, this is a rewarding opportunity to pass on your knowledge and make a lasting impact on learners' futures. Join our client and bring your expertise to a supportive, hands-on learning environment where your skills will make a real difference every day. What We Offer Salary: up to £40,814 per year plus a £5,500 pro rata Specialist Skills Shortage Bonus (Depending on Skills, Qualifications & Experience) Contract Type: Permanent, Full Time 37 hours per week, 52 weeks per year Outstanding Benefits • Teachers' Pension Scheme - secure your future with an excellent pension • Generous Holiday Allowance - 37 days paid annual leave + 8 paid bank holidays • College Closure & Wellbeing Days - including a fully paid 2-week Christmas break • Employee Assistance Programme - confidential support whenever you need it • Free On-Site Gyms - available across multiple campuses • Lifestyle Discounts - savings on retail, travel, tech and more • Cycle-to-Work Scheme - save money and stay active • Professional Development - fully funded qualifications and structured CPD • Additional Perks - discounted meals, hair & beauty services, and local attraction offers A stable, rewarding teaching role - designed to support your wellbeing and long-term career. What You'll Do • Teach and assess learners across Plumbing & Heating programmes, including full-time courses and apprenticeships • Deliver engaging, practical sessions in workshop and classroom environments • Support learners in developing industry-standard skills, knowledge, and safe working practices • Embed current industry practices, regulations, and sustainability principles into teaching • Maintain high standards of health & safety, safeguarding, and professionalism • Track learner progress and provide constructive feedback to support achievement What You'll Bring • A Level 3 NVQ in Plumbing • Gas competency • An IQA & Assessors Award or a willingness to work towards one • Industry experience within Plumbing & Heating Engineering • Strong practical skills and up-to-date knowledge of industry standards and regulations • Experience supporting or mentoring others, either in the workplace or education • A teaching qualification is welcomed - but if you don't have one yet, we'll support you to achieve it while you work Why Become a Lecturer? Make a real difference - and enjoy: • A healthier work-life balance • A stable and respected career in education • The opportunity to shape the next generation of skilled tradespeople • A meaningful role where confidence, competence, and careers are built step by step Help learners build the skills that keep homes running and communities thriving. Inspire skills. Build futures. Teach Plumbing & Heating. If you're ready to take on a fulfilling and hands-on role in education, we'd love to hear from you. Please note: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment Our client follows Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities. Closing date: 14th October 2026 Shortlist date: 15th October 2026 Interview date: TBC
ole Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Delivery Manager to be a key part of our Egham team, representing proAV, taking full responsibility for ensuring the successful delivery of contracted services to clients, meeting agreed SLAs, maintaining high levels of customer satisfaction, and driving continual service improvement. The role involves close collaboration with internal teams, suppliers, and clients to ensure service excellence, operational efficiency, and commercial success. This is an exciting opportunity for an exceptional, talented Service Delivery Manager to join an established operation to help shape the future of our customer success operations. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Service Operations & Performance: Oversee day-to-day service delivery for assigned client accounts, ensuring SLA and KPI compliance. Coordinate with helpdesk, VNOC, onsite engineers, and vendors to ensure timely resolution of service issues. Monitor ticket queues, escalation paths, and repeat incident trends to maintain proactive management. Leverage AI platforms and analyse data to identify trends. Produce and review regular service reports. Client Relationship Management: Act as the primary service contact for assigned clients, building strong relationships at operational and management levels. Lead regular service review meetings and QBRs, presenting performance data and improvement plans. Manage client expectations and communications during escalations or major incidents. Ensure the client's voice is represented internally, driving improvements that align with customer needs. Continuous Improvement & Innovation: Identify and drive Service Improvement Plans (SIPs) based on recurring issues, feedback, and performance data. Support lifecycle and asset management, including EOL/EOSL tracking and technology refresh planning. Collaborate with internal teams to embed lessons learned from projects into service operations. Champion the use of AI and automation to improve service responsiveness, reduce manual effort, and enhance insight generation. Contribute to process documentation, change control, and internal governance frameworks. Commercial & Administrative: Support contract renewals, add-on services, and change requests. Become familiar with proAV service catalogue. Ensure accurate reporting for service consumption, invoicing, and forecasting. Review and validate service asset and configuration data. Utilise AI-assisted reporting or dashboard tools to enhance visibility of service metrics and trends. Team Collaboration: Work closely with Service, Projects Engineering, and Account Management to ensure smooth transitions and aligned priorities. Support training, onboarding, and mentoring of new service team members. Encourage team adoption of AI-powered tools for ticket triage, report automation, and proactive monitoring. Champion a customer-focused, innovation-led culture across the service organisation. Work with Bid / Renewals team in preparation of contract renewals / service documentation & processes. Continuous improvement: Development of Service Catalogue. Collaboration with design teams to formulate end to end solutions. Review and advise on enhanced service deliverables. Support of commercial team in client tenders and interviews. Personnel Skills: Proven experience in Service Delivery. Excellent communication, stakeholder management, and presentation skills. Analytical and data-driven approach to performance and improvement tracking. Awareness of AI technologies in service management, analytics, and automation. Strong organisational and time management skills with attention to detail. Desirable Skills: Understanding of ITIL processes and service management frameworks. Experience managing enterprise clients or global service contracts. Familiarity with tools such as ServiceNow, Dynamics, or similar ticketing/CRM systems. Understanding of AV technologies (Crestron, Cisco, Logitech, Zoom, Microsoft Teams Rooms, etc.). Exposure to AI-enabled platforms (e.g., predictive maintenance tools, intelligent chatbots, analytics dashboards). Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Oct 06, 2026
Full time
ole Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Delivery Manager to be a key part of our Egham team, representing proAV, taking full responsibility for ensuring the successful delivery of contracted services to clients, meeting agreed SLAs, maintaining high levels of customer satisfaction, and driving continual service improvement. The role involves close collaboration with internal teams, suppliers, and clients to ensure service excellence, operational efficiency, and commercial success. This is an exciting opportunity for an exceptional, talented Service Delivery Manager to join an established operation to help shape the future of our customer success operations. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Service Operations & Performance: Oversee day-to-day service delivery for assigned client accounts, ensuring SLA and KPI compliance. Coordinate with helpdesk, VNOC, onsite engineers, and vendors to ensure timely resolution of service issues. Monitor ticket queues, escalation paths, and repeat incident trends to maintain proactive management. Leverage AI platforms and analyse data to identify trends. Produce and review regular service reports. Client Relationship Management: Act as the primary service contact for assigned clients, building strong relationships at operational and management levels. Lead regular service review meetings and QBRs, presenting performance data and improvement plans. Manage client expectations and communications during escalations or major incidents. Ensure the client's voice is represented internally, driving improvements that align with customer needs. Continuous Improvement & Innovation: Identify and drive Service Improvement Plans (SIPs) based on recurring issues, feedback, and performance data. Support lifecycle and asset management, including EOL/EOSL tracking and technology refresh planning. Collaborate with internal teams to embed lessons learned from projects into service operations. Champion the use of AI and automation to improve service responsiveness, reduce manual effort, and enhance insight generation. Contribute to process documentation, change control, and internal governance frameworks. Commercial & Administrative: Support contract renewals, add-on services, and change requests. Become familiar with proAV service catalogue. Ensure accurate reporting for service consumption, invoicing, and forecasting. Review and validate service asset and configuration data. Utilise AI-assisted reporting or dashboard tools to enhance visibility of service metrics and trends. Team Collaboration: Work closely with Service, Projects Engineering, and Account Management to ensure smooth transitions and aligned priorities. Support training, onboarding, and mentoring of new service team members. Encourage team adoption of AI-powered tools for ticket triage, report automation, and proactive monitoring. Champion a customer-focused, innovation-led culture across the service organisation. Work with Bid / Renewals team in preparation of contract renewals / service documentation & processes. Continuous improvement: Development of Service Catalogue. Collaboration with design teams to formulate end to end solutions. Review and advise on enhanced service deliverables. Support of commercial team in client tenders and interviews. Personnel Skills: Proven experience in Service Delivery. Excellent communication, stakeholder management, and presentation skills. Analytical and data-driven approach to performance and improvement tracking. Awareness of AI technologies in service management, analytics, and automation. Strong organisational and time management skills with attention to detail. Desirable Skills: Understanding of ITIL processes and service management frameworks. Experience managing enterprise clients or global service contracts. Familiarity with tools such as ServiceNow, Dynamics, or similar ticketing/CRM systems. Understanding of AV technologies (Crestron, Cisco, Logitech, Zoom, Microsoft Teams Rooms, etc.). Exposure to AI-enabled platforms (e.g., predictive maintenance tools, intelligent chatbots, analytics dashboards). Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
AI Product Manager / Lead AI Product Manager / Head of Product / Senior AI Product Manager Conversational AI experience will be massively advantageous £650 - £750 p/d - Umbrella engagement - 5 month initial contract - 1 day per week on site in Bristol FinTech or Financial Services is essential for this requirement Overview: We're looking for an experienced a AI Product Lead / Senior Product manager with strong AI exposure to lead the development and delivery of customer-facing AI products across voice and digital channels. You'll shape product vision, strategy, roadmap and performance, working with cross-functional teams and external AI partners to create intelligent experiences that improve customer outcomes, automate interactions and deliver measurable commercial value. You'll take products from discovery and experimentation through to delivery and optimisation, using customer research, data, rapid prototyping and feedback loops to validate opportunities and continuously improve the experience. Key responsibilities: Help shape the vision, strategy, roadmap and KPIs for customer-facing AI products. Deliver AI solutions across conversational, voice and digital channels, working with specialist AI technology partners. Lead a cross-functional product team focused on customer and commercial outcomes. Identify AI opportunities within existing customer journeys and turn them into testable product hypotheses. Prototype, experiment and validate solutions through customer research and data. Use performance, engagement and customer feedback to prioritise the roadmap. Lead refinement through journey mapping, story mapping, user stories and acceptance criteria. Work effectively across technology, commercial, operational and regulatory stakeholders. Operate within an agile product environment, contributing to planning, refinement, reviews and demos. What we're looking for Substantial Product Management experience, ideally owning digital products or customer journey within Financial Services or FinTech. Strong experience delivering digital technology products. Good understanding of AI and emerging technology, ideally including conversational or customer-facing AI. Experience within financial services or another regulated environment. Strong understanding of UX and customer journey design. Commercially minded, with experience using data and KPIs to drive product decisions. Comfortable working with engineers, architects, UX, data and business stakeholders. Strong communication, organisation and problem-solving skills. Highly desirable Hands-on experience building or launching customer-facing AI products. Conversational AI, voice AI, virtual assistant or AI agent experience. Experience working with third-party AI platforms or vendors. Experience applying AI within regulated financial-services customer journeys. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Oct 06, 2026
Full time
AI Product Manager / Lead AI Product Manager / Head of Product / Senior AI Product Manager Conversational AI experience will be massively advantageous £650 - £750 p/d - Umbrella engagement - 5 month initial contract - 1 day per week on site in Bristol FinTech or Financial Services is essential for this requirement Overview: We're looking for an experienced a AI Product Lead / Senior Product manager with strong AI exposure to lead the development and delivery of customer-facing AI products across voice and digital channels. You'll shape product vision, strategy, roadmap and performance, working with cross-functional teams and external AI partners to create intelligent experiences that improve customer outcomes, automate interactions and deliver measurable commercial value. You'll take products from discovery and experimentation through to delivery and optimisation, using customer research, data, rapid prototyping and feedback loops to validate opportunities and continuously improve the experience. Key responsibilities: Help shape the vision, strategy, roadmap and KPIs for customer-facing AI products. Deliver AI solutions across conversational, voice and digital channels, working with specialist AI technology partners. Lead a cross-functional product team focused on customer and commercial outcomes. Identify AI opportunities within existing customer journeys and turn them into testable product hypotheses. Prototype, experiment and validate solutions through customer research and data. Use performance, engagement and customer feedback to prioritise the roadmap. Lead refinement through journey mapping, story mapping, user stories and acceptance criteria. Work effectively across technology, commercial, operational and regulatory stakeholders. Operate within an agile product environment, contributing to planning, refinement, reviews and demos. What we're looking for Substantial Product Management experience, ideally owning digital products or customer journey within Financial Services or FinTech. Strong experience delivering digital technology products. Good understanding of AI and emerging technology, ideally including conversational or customer-facing AI. Experience within financial services or another regulated environment. Strong understanding of UX and customer journey design. Commercially minded, with experience using data and KPIs to drive product decisions. Comfortable working with engineers, architects, UX, data and business stakeholders. Strong communication, organisation and problem-solving skills. Highly desirable Hands-on experience building or launching customer-facing AI products. Conversational AI, voice AI, virtual assistant or AI agent experience. Experience working with third-party AI platforms or vendors. Experience applying AI within regulated financial-services customer journeys. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Join OneAdvanced This role owns the roadmap for OneAdvanced's own agentic toolchain, the tools, ways of working and systems moving product and engineering teams to frontier-level agentic development, and for Strawberry Moon, the product that has grown out of that internal capability and is now being taken to market. This role works directly with the team building the toolchain, translating internal adoption learnings into a roadmap that serves two audiences: OneAdvanced's own teams today, and external customers as Strawberry Moon is productised. This role is advertised as a Birmingham hybrid position. However, we are committed to supporting internal mobility and will consider applications from colleagues with existing alternative working arrangements on a case-by-case basis. What You Will Do Own the internal agentic build framework and toolchain roadmap. Own the Strawberry Moon roadmap as an externally marketed product, taking it from current implementation to market. Work directly with engineering, translating capability and internal usage learnings into product priorities. Define the ways of working, standards and quality gates internal teams adopt, and evolve them as the toolchain matures. Lead customer and market discovery for Strawberry Moon externally. Build the business case, commercial model and GTM sequencing for taking it to market. Define and track internal adoption and effectiveness metrics to prioritise the roadmap. Own GTM strategy and launch, partnering with marketing, sales and commercial teams. Act as the internal authority on agentic development practice. Define technical debt and platform investment priorities with engineering leadership, balancing internal needs against external readiness. What You Will Have Strong understanding of modern software delivery and the SDLC, including CI/CD, code review and quality gates, and how agentic development changes each stage. Practical familiarity with agentic coding tools and workflows, such as Claude Code or comparable environments, enough to credibly prioritise with engineering. Experience taking an internal tool to market as an external product, including the commercial, packaging and GTM thinking that requires. Strong developer experience sensibility: what makes tooling genuinely adopted, not mandated. Advanced understanding of AI-enabled and agentic development, and responsible AI considerations for tools that write and ship code. Solid SaaS commercial knowledge, including pricing and packaging, for launching a new product line. Strong stakeholder management across a deeply technical engineering conversation and a commercial, market-facing one. Please note, This vacancy will remain open until 25 August 2026. Interviews will be scheduled shortly after the closing date, so we encourage interested colleagues to submit their application as early as possible. All applicants must have the legal right to work in the UK at the time of application. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Pension with 5% matched company contributions Life assurance worth 4x your salary from day one Free financial planning session with the option to engage in more tailored financial coaching. Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Oct 06, 2026
Full time
Join OneAdvanced This role owns the roadmap for OneAdvanced's own agentic toolchain, the tools, ways of working and systems moving product and engineering teams to frontier-level agentic development, and for Strawberry Moon, the product that has grown out of that internal capability and is now being taken to market. This role works directly with the team building the toolchain, translating internal adoption learnings into a roadmap that serves two audiences: OneAdvanced's own teams today, and external customers as Strawberry Moon is productised. This role is advertised as a Birmingham hybrid position. However, we are committed to supporting internal mobility and will consider applications from colleagues with existing alternative working arrangements on a case-by-case basis. What You Will Do Own the internal agentic build framework and toolchain roadmap. Own the Strawberry Moon roadmap as an externally marketed product, taking it from current implementation to market. Work directly with engineering, translating capability and internal usage learnings into product priorities. Define the ways of working, standards and quality gates internal teams adopt, and evolve them as the toolchain matures. Lead customer and market discovery for Strawberry Moon externally. Build the business case, commercial model and GTM sequencing for taking it to market. Define and track internal adoption and effectiveness metrics to prioritise the roadmap. Own GTM strategy and launch, partnering with marketing, sales and commercial teams. Act as the internal authority on agentic development practice. Define technical debt and platform investment priorities with engineering leadership, balancing internal needs against external readiness. What You Will Have Strong understanding of modern software delivery and the SDLC, including CI/CD, code review and quality gates, and how agentic development changes each stage. Practical familiarity with agentic coding tools and workflows, such as Claude Code or comparable environments, enough to credibly prioritise with engineering. Experience taking an internal tool to market as an external product, including the commercial, packaging and GTM thinking that requires. Strong developer experience sensibility: what makes tooling genuinely adopted, not mandated. Advanced understanding of AI-enabled and agentic development, and responsible AI considerations for tools that write and ship code. Solid SaaS commercial knowledge, including pricing and packaging, for launching a new product line. Strong stakeholder management across a deeply technical engineering conversation and a commercial, market-facing one. Please note, This vacancy will remain open until 25 August 2026. Interviews will be scheduled shortly after the closing date, so we encourage interested colleagues to submit their application as early as possible. All applicants must have the legal right to work in the UK at the time of application. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Pension with 5% matched company contributions Life assurance worth 4x your salary from day one Free financial planning session with the option to engage in more tailored financial coaching. Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
