Community spirit. Ceaseless ambition. Passion that just keeps growing. Digital Analyst £33,000 - £37,000 plus benefits Reports to: Analytics & Reporting Manager Grade: P2 Directorate : Marketing, Fundraising & Engagement Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing dates: External closing Sunday 11th January 2026, 23:55 and internal closing Sunday 18th January 2026. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1st stage will be a test and will be sent out on the 12/13 January. Tests will need to be completed and returned by 18th January. 19 January we will be confirming interviews. Candidates who have passed the test will be invited for interview which will involve talking through the analysis from the test, technical questions and competency questions. Interview date: 21/22/23 January 2026 Help us beat cancer sooner by turning data into action. At Cancer Research UK, we're on a mission to bring forward the day all cancers are cured. Data is at the heart of that mission. As a Digital Analyst , you'll transform complex digital and marketing data into clear, actionable insights that drive innovation and optimise our fundraising activity. You'll lead your own projects, collaborate across teams, and make sure stakeholders have the right information at the right time to make impactful decisions. What will I be doing? Lead Insight Projects: Own end-to-end delivery of digital analysis projects, from scoping requirements to presenting findings that influence strategy. Understand Stakeholder Needs: Work closely with teams across fundraising, marketing, and operations to translate business objectives into clear reporting and analysis plans. Deliver Impactful Reporting: Create robust KPI dashboards and deep-dive analysis using tools like Power BI and Looker Studio, ensuring stakeholders have timely, relevant insights. Communicate Insights Effectively: Turn complex data into compelling stories that inspire action and drive measurable improvements. Champion Data Quality: Investigate and resolve data inconsistencies, ensuring accuracy and consistency across all outputs. Innovate and Improve: Identify opportunities to streamline processes, enhance governance, and develop a joined-up view of digital performance. Build Relationships: Share knowledge and best practice with stakeholders, helping to grow data capability across the organisation. Stay Curious: Explore new tools, techniques, and data sources to keep our analysis cutting-edge. What are you looking for? Analytical Expertise: Proven experience in data analysis and reporting, ideally within a marketing or communications environment. Technical Skills: Ability to manipulate large datasets using SQL and with marketing data sources (Google Analytics, BigQuery). Highly beneficial to have Visualisation Skills: Experience creating impactful dashboards and presentations using Power BI, Looker Studio, and other visualisation tools. Digital Marketing Knowledge: Understanding of digital channels and the Google Marketing ecosystem; API experience is a bonus. Project Leadership: Skilled at managing multiple projects, prioritising effectively, and delivering on time with measurable impact. Strategic Thinking: Strong problem-solving skills, structured reasoning, and attention to detail. Proactive Mindset: Comfortable working independently, challenging the status quo, and finding innovative solutions. Communication Skills: Ability to translate complex data into clear, engaging insights for non-technical audiences. Collaborative Approach: Strong relationship-building skills and a team-first attitude. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jan 07, 2026
Full time
Community spirit. Ceaseless ambition. Passion that just keeps growing. Digital Analyst £33,000 - £37,000 plus benefits Reports to: Analytics & Reporting Manager Grade: P2 Directorate : Marketing, Fundraising & Engagement Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing dates: External closing Sunday 11th January 2026, 23:55 and internal closing Sunday 18th January 2026. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1st stage will be a test and will be sent out on the 12/13 January. Tests will need to be completed and returned by 18th January. 19 January we will be confirming interviews. Candidates who have passed the test will be invited for interview which will involve talking through the analysis from the test, technical questions and competency questions. Interview date: 21/22/23 January 2026 Help us beat cancer sooner by turning data into action. At Cancer Research UK, we're on a mission to bring forward the day all cancers are cured. Data is at the heart of that mission. As a Digital Analyst , you'll transform complex digital and marketing data into clear, actionable insights that drive innovation and optimise our fundraising activity. You'll lead your own projects, collaborate across teams, and make sure stakeholders have the right information at the right time to make impactful decisions. What will I be doing? Lead Insight Projects: Own end-to-end delivery of digital analysis projects, from scoping requirements to presenting findings that influence strategy. Understand Stakeholder Needs: Work closely with teams across fundraising, marketing, and operations to translate business objectives into clear reporting and analysis plans. Deliver Impactful Reporting: Create robust KPI dashboards and deep-dive analysis using tools like Power BI and Looker Studio, ensuring stakeholders have timely, relevant insights. Communicate Insights Effectively: Turn complex data into compelling stories that inspire action and drive measurable improvements. Champion Data Quality: Investigate and resolve data inconsistencies, ensuring accuracy and consistency across all outputs. Innovate and Improve: Identify opportunities to streamline processes, enhance governance, and develop a joined-up view of digital performance. Build Relationships: Share knowledge and best practice with stakeholders, helping to grow data capability across the organisation. Stay Curious: Explore new tools, techniques, and data sources to keep our analysis cutting-edge. What are you looking for? Analytical Expertise: Proven experience in data analysis and reporting, ideally within a marketing or communications environment. Technical Skills: Ability to manipulate large datasets using SQL and with marketing data sources (Google Analytics, BigQuery). Highly beneficial to have Visualisation Skills: Experience creating impactful dashboards and presentations using Power BI, Looker Studio, and other visualisation tools. Digital Marketing Knowledge: Understanding of digital channels and the Google Marketing ecosystem; API experience is a bonus. Project Leadership: Skilled at managing multiple projects, prioritising effectively, and delivering on time with measurable impact. Strategic Thinking: Strong problem-solving skills, structured reasoning, and attention to detail. Proactive Mindset: Comfortable working independently, challenging the status quo, and finding innovative solutions. Communication Skills: Ability to translate complex data into clear, engaging insights for non-technical audiences. Collaborative Approach: Strong relationship-building skills and a team-first attitude. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Software Asset Analyst Salary: £36,700 - £47,650 Location: The Triangle Building, Cambridge, Hybrid (w ith minimum 2 days per week in the office) Contract: Permanent 35 hours per week (compressed hours are available) As the Software Asset Analyst, you will have a vital role in managing our software estate. You will be responsible for the control of software assets throughout their entire lifecycle; this entails managing requests for new software, ensuring compliance, asset inventories, usage and disposal, and looking at ways to maximise value and optimise the total cost of ownership. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role To ensure we maximise our software estate you will manage the following: Managing the entire lifecycle of software assets, from initial request and procurement to deployment, maintenance, and retirement. Ensuring that the organisation adheres to all software licensing terms and conditions including maintaining an accurate and up-to-date inventory of all software assets, including licenses, versions, and usage information. Identifying opportunities to reduce software costs through license optimization, vendor negotiations, and efficient resource allocation. Contributing to the development, implementation & improvement of software asset management policies and procedures. About you A software asset analyst role is well-suited for individuals with strong organisational skills, attention to detail, and an aptitude for analysing complex data.It's a good fit for those who enjoy problem-solving, confidently communicate and engage with diverse teams, and have a background in IT or software management We are looking for someone has/can: 2 years + of working in a similar position or equivalent with knowledge of Tier 1 vendors preferable. Wants to work collaboratively and effectively with colleagues, contribute to group projects, and support team goals with the diverse departments. Demonstrate the capacity to guide, motivate, and inspire others, highlighting skills in delegation, decision-making, and conflict resolution. Ability to identify issues, analyse situations, and develop effective solutions, demonstrating a proactive and resourceful approach. Strong organisational skills, the ability to prioritise multiple workstreams. Strong written and verbal communications, articulate ideas clearly, actively listen, and build rapport with others. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 7th January. The application process consists of 3 experience related questions at the cv application stage then if successful an interview on a following date. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identityand sexual identity), cultural, or social class/background. W e believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Jan 07, 2026
Full time
Job Title: Software Asset Analyst Salary: £36,700 - £47,650 Location: The Triangle Building, Cambridge, Hybrid (w ith minimum 2 days per week in the office) Contract: Permanent 35 hours per week (compressed hours are available) As the Software Asset Analyst, you will have a vital role in managing our software estate. You will be responsible for the control of software assets throughout their entire lifecycle; this entails managing requests for new software, ensuring compliance, asset inventories, usage and disposal, and looking at ways to maximise value and optimise the total cost of ownership. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role To ensure we maximise our software estate you will manage the following: Managing the entire lifecycle of software assets, from initial request and procurement to deployment, maintenance, and retirement. Ensuring that the organisation adheres to all software licensing terms and conditions including maintaining an accurate and up-to-date inventory of all software assets, including licenses, versions, and usage information. Identifying opportunities to reduce software costs through license optimization, vendor negotiations, and efficient resource allocation. Contributing to the development, implementation & improvement of software asset management policies and procedures. About you A software asset analyst role is well-suited for individuals with strong organisational skills, attention to detail, and an aptitude for analysing complex data.It's a good fit for those who enjoy problem-solving, confidently communicate and engage with diverse teams, and have a background in IT or software management We are looking for someone has/can: 2 years + of working in a similar position or equivalent with knowledge of Tier 1 vendors preferable. Wants to work collaboratively and effectively with colleagues, contribute to group projects, and support team goals with the diverse departments. Demonstrate the capacity to guide, motivate, and inspire others, highlighting skills in delegation, decision-making, and conflict resolution. Ability to identify issues, analyse situations, and develop effective solutions, demonstrating a proactive and resourceful approach. Strong organisational skills, the ability to prioritise multiple workstreams. Strong written and verbal communications, articulate ideas clearly, actively listen, and build rapport with others. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 7th January. The application process consists of 3 experience related questions at the cv application stage then if successful an interview on a following date. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identityand sexual identity), cultural, or social class/background. W e believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Salary £57,365-£71,706 FTE DOE + Benefits + Profit Share Bonus Fully office based in Hythe, Kent We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work life balance. About At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. We're looking for a Senior Product Manager to shape and improve the journeys our customers, partners or suppliers take. You'll help ensure every customer enjoys a hassle free trip, while enabling our partners and internal systems to support those experiences seamlessly. We're looking for someone passionate about empowering customers, embracing AI powered technologies and making a real impact on how people experience their trips. You'll play a key role in owning the customer journeys and requirements for a defined domain within one of our product areas. Your work will range from early discovery through to delivery, ensuring each experience is backed by clear insights, measurable outcomes and thoughtful prioritisation. As a senior member of the Product team, you'll also mentor others and contribute to raising the bar in product across the organisation. The Role By joining our team you'll: Lead the customer experience for complex or multi squad features, aligned with our AI driven strategy Lead discovery to understand needs, using research, experimentation and analytics to validate ideas and guide decisions Define clear requirements and acceptance criteria that make it easy for your team to deliver high impact, customer centred outcomes Balance strategic objectives with shorter term priorities to maximise value delivery Collaborate with engineering feature teams to build high impact, customer focused products Build strong, trust based relationships with teams across the business to align on priorities and remove blockers Leverage qualitative and quantitative data to inform and justify product decisions and measure success Support the Area Product Owner with prioritisation, stakeholder alignment and area leadership Mentor and coach Product Managers and Product Analysts, helping to develop best practice in discovery, requirements and customer first delivery Creating clarity and shared purpose through supportive leadership and coaching; advocating a high performance environment What you can bring to our team: Experience in digital product management in a customer focussed product team Strong analytical skills with the ability to interpret data, draw insights, and make data informed decisions An outcome driven approach, able to tell us how you've driven measurable improvements in product performance Excellent relationship building and communication skills - able to influence, inspire and collaborate at every level across multiple teams Be well versed across the agile and digital space, have experience motivating and leading cross functional teams. A commercial and strategic awareness, applying a pragmatic, data led mindset to everything you do Flexible and resilient in approach, willing to change and adapt plans quickly based on new information A collaborative leadership style - known for mentoring & influencing others across your squad and the wider product community The use of AI driven tools to uncover insights and enhance decision making Passion for customer research and a solid grasp of both qualitative and quantitative discovery techniques Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents! How we hire for this role We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows: Initial call; A short conversation with our team to find out more about you Interview; A deeper dive into your experience and your approach Presentation; You'll share your thinking around a product challenge with a wider group, demonstrating your technical understanding Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via . Applications close: Monday 22nd December 2025 Why choose Holiday Extras? We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times. At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits. Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone. Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay Road to well being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years) Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva. Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme. Plan ahead: Income protection, Critical illness cover and Life assurance
Jan 07, 2026
Full time
Salary £57,365-£71,706 FTE DOE + Benefits + Profit Share Bonus Fully office based in Hythe, Kent We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work life balance. About At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. We're looking for a Senior Product Manager to shape and improve the journeys our customers, partners or suppliers take. You'll help ensure every customer enjoys a hassle free trip, while enabling our partners and internal systems to support those experiences seamlessly. We're looking for someone passionate about empowering customers, embracing AI powered technologies and making a real impact on how people experience their trips. You'll play a key role in owning the customer journeys and requirements for a defined domain within one of our product areas. Your work will range from early discovery through to delivery, ensuring each experience is backed by clear insights, measurable outcomes and thoughtful prioritisation. As a senior member of the Product team, you'll also mentor others and contribute to raising the bar in product across the organisation. The Role By joining our team you'll: Lead the customer experience for complex or multi squad features, aligned with our AI driven strategy Lead discovery to understand needs, using research, experimentation and analytics to validate ideas and guide decisions Define clear requirements and acceptance criteria that make it easy for your team to deliver high impact, customer centred outcomes Balance strategic objectives with shorter term priorities to maximise value delivery Collaborate with engineering feature teams to build high impact, customer focused products Build strong, trust based relationships with teams across the business to align on priorities and remove blockers Leverage qualitative and quantitative data to inform and justify product decisions and measure success Support the Area Product Owner with prioritisation, stakeholder alignment and area leadership Mentor and coach Product Managers and Product Analysts, helping to develop best practice in discovery, requirements and customer first delivery Creating clarity and shared purpose through supportive leadership and coaching; advocating a high performance environment What you can bring to our team: Experience in digital product management in a customer focussed product team Strong analytical skills with the ability to interpret data, draw insights, and make data informed decisions An outcome driven approach, able to tell us how you've driven measurable improvements in product performance Excellent relationship building and communication skills - able to influence, inspire and collaborate at every level across multiple teams Be well versed across the agile and digital space, have experience motivating and leading cross functional teams. A commercial and strategic awareness, applying a pragmatic, data led mindset to everything you do Flexible and resilient in approach, willing to change and adapt plans quickly based on new information A collaborative leadership style - known for mentoring & influencing others across your squad and the wider product community The use of AI driven tools to uncover insights and enhance decision making Passion for customer research and a solid grasp of both qualitative and quantitative discovery techniques Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents! How we hire for this role We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows: Initial call; A short conversation with our team to find out more about you Interview; A deeper dive into your experience and your approach Presentation; You'll share your thinking around a product challenge with a wider group, demonstrating your technical understanding Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via . Applications close: Monday 22nd December 2025 Why choose Holiday Extras? We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times. At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits. Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone. Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay Road to well being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years) Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva. Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme. Plan ahead: Income protection, Critical illness cover and Life assurance
Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about. Job Description As a Cyber Security Analyst Wintel, you will play a key role in securing the organisation s Windows-based server and endpoint environment. Working as part of the Cyber Security Team, you will partner closely with Wintel and Platform teams to ensure secure-by-design principles are embedded across the design, build, and configuration of the Wintel estate. You will provide specialist security guidance, validate technical designs, review configurations, and help enforce security standards and baselines, while also supporting security tooling, vulnerability remediation, and incident response activities. This role offers the opportunity to influence security outcomes across a large, complex enterprise environment and make a tangible impact on the organisation s overall security posture. Your role will involve Collaborate with Wintel and Platforms teams to guide secure architecture, design, and configuration of Wintel servers and endpoints Validate security controls across the Wintel estate, ensuring secure-by-design principles are consistently applied Conduct configuration reviews of Wintel infrastructure to identify vulnerabilities and areas of non-compliance Provide cyber security technical advice and consultation on emerging threats, best practices, and risk mitigation strategies Assist in the development and enforcement of security standards and baselines for Windows-based systems Contribute to the design and implementation of security tools and technologies supporting the Wintel environment Support security incident response activities related to Wintel platforms when required Build and maintain trusted relationships with internal teams, business units, and external partners to promote effective cyber security practices These skills are essential Proven experience in a cyber security or infrastructure security focused role Proven experience securing Wintel environments (Windows Server, Active Directory, Group Policy, etc.) Hands-on experience assessing and remediating security misconfigurations in Wintel platforms Experience working in cross-functional technical teams within large enterprise environments Essential Skills Strong knowledge of Windows Server security architecture, endpoint hardening, and secure configuration Solid understanding of industry security frameworks and best practices (e.g. CIS benchmarks, NIST) Practical knowledge of malware threats, patch management, and privilege/access management in Windows estates Excellent analytical and problem-solving skills Strong communication skills, with the ability to explain technical security concepts to both technical and non-technical stakeholders Desirable Skills Exposure to the Microsoft Defender suite, SCCM/Intune, or other enterprise endpoint security platforms Experience with vulnerability management and remediation in Windows-based environments Scripting or automation skills (e.g. PowerShell) for security auditing and remediation Experience working with virtualised Wintel environments (e.g. VMware, Hyper-V) Education & Certifications Bachelor s degree in Computer Science, Information Security, or a related discipline (or equivalent experience) Professional certifications such as Microsoft Certified: Security, Compliance, and Identity Fundamentals, CISSP, CompTIA Security or equivalent (desirable) About us There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Jan 07, 2026
Full time
Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about. Job Description As a Cyber Security Analyst Wintel, you will play a key role in securing the organisation s Windows-based server and endpoint environment. Working as part of the Cyber Security Team, you will partner closely with Wintel and Platform teams to ensure secure-by-design principles are embedded across the design, build, and configuration of the Wintel estate. You will provide specialist security guidance, validate technical designs, review configurations, and help enforce security standards and baselines, while also supporting security tooling, vulnerability remediation, and incident response activities. This role offers the opportunity to influence security outcomes across a large, complex enterprise environment and make a tangible impact on the organisation s overall security posture. Your role will involve Collaborate with Wintel and Platforms teams to guide secure architecture, design, and configuration of Wintel servers and endpoints Validate security controls across the Wintel estate, ensuring secure-by-design principles are consistently applied Conduct configuration reviews of Wintel infrastructure to identify vulnerabilities and areas of non-compliance Provide cyber security technical advice and consultation on emerging threats, best practices, and risk mitigation strategies Assist in the development and enforcement of security standards and baselines for Windows-based systems Contribute to the design and implementation of security tools and technologies supporting the Wintel environment Support security incident response activities related to Wintel platforms when required Build and maintain trusted relationships with internal teams, business units, and external partners to promote effective cyber security practices These skills are essential Proven experience in a cyber security or infrastructure security focused role Proven experience securing Wintel environments (Windows Server, Active Directory, Group Policy, etc.) Hands-on experience assessing and remediating security misconfigurations in Wintel platforms Experience working in cross-functional technical teams within large enterprise environments Essential Skills Strong knowledge of Windows Server security architecture, endpoint hardening, and secure configuration Solid understanding of industry security frameworks and best practices (e.g. CIS benchmarks, NIST) Practical knowledge of malware threats, patch management, and privilege/access management in Windows estates Excellent analytical and problem-solving skills Strong communication skills, with the ability to explain technical security concepts to both technical and non-technical stakeholders Desirable Skills Exposure to the Microsoft Defender suite, SCCM/Intune, or other enterprise endpoint security platforms Experience with vulnerability management and remediation in Windows-based environments Scripting or automation skills (e.g. PowerShell) for security auditing and remediation Experience working with virtualised Wintel environments (e.g. VMware, Hyper-V) Education & Certifications Bachelor s degree in Computer Science, Information Security, or a related discipline (or equivalent experience) Professional certifications such as Microsoft Certified: Security, Compliance, and Identity Fundamentals, CISSP, CompTIA Security or equivalent (desirable) About us There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about. Job Description The Cyber Security Analyst specialising in Cloud Security will be responsible for safeguarding our cloud infrastructure, applications and services. They will work as part of the Cyber Security Solutions Team ensuring security is integrated into the design, deployment, and operations of cloud-based systems. This role will involve identifying and mitigating cloud-related security risks, ensuring compliance with industry standards, and driving continuous improvement in cloud security practices. They will help to ensure that the organisation's cloud environments are designed, managed, and configured according to the highest Cyber Security principles and that Cloud environments are configured to comply with industry good practice, standards and regulatory requirements. The individual will work closely with cloud specialists across the organisation to provide technical expertise, validate cloud security configurations, and support the overall Cyber Security posture. Your role will involve Cloud Security Strategy and Design: Help develop and implement cloud security frameworks, ensuring that security best practices are integrated into all aspects of cloud infrastructure and services. Cloud Security Operations: Ensure appropriate monitoring, detection, and response to security threats and vulnerabilities within cloud environments is embedded from the outset. Conduct risk assessments and security audits to identify areas of improvement and ensure compliance with regulatory requirements. Incident Response & Forensics: Support incident response efforts in cloud environments, including identifying and investigating security incidents and breaches. Provide technical input and support to root cause analysis and recommend corrective actions. Automation & Optimisation: Automate security controls, monitoring, and response processes to improve operational efficiency and reduce risk in cloud environments. Collaboration & Communication: Work closely with development teams, DevOps, and other stakeholders to implement security controls in cloud infrastructure. Provide clear and concise communication to both technical and non-technical stakeholders regarding security risks, incidents, and resolutions. Compliance & Governance: Ensure adherence to regulatory requirements and industry standards within cloud environments. Assist with audits and ensure security governance is in place. Continuous Improvement: Stay up-to-date with emerging cloud security trends and vulnerabilities. Continuously evaluate and enhance security practices to keep up with evolving cloud technologies and threats. These skills are essential Strong experience of hands-on technical experience in Cloud security engineering, with a proven track record of securing cloud environments. Solid experience with cloud architecture, security protocols, and secure cloud configurations. Proven track record of providing Cyber Security guidance on cloud application design, implementation, and ongoing management. Experience in ensuring compliance with industry standards and regulations related to cloud security (e.g., NIST, ISO 27001, PCI-DSS, GDPR). Experience working with cross-functional teams and collaborating with development engineers, Cyber Security specialists, and other internal stakeholders to ensure cloud security. Deep knowledge of cloud platforms and services (Azure, Google Cloud). Experience of security Cloud platforms including Salesforce. Expertise in cloud security tools and technologies (e.g., Shield, Azure Security, SCCP, Wiz, Guard). Strong understanding of web application and cloud firewalls, encryption, identity and API security. Experience with automation tools (e.g., Terraform, Ansible, CloudFormation) for securing cloud infrastructure. Ideally, you ll have: Experience with network security in cloud environments (e.g., AWS, Azure) and hybrid network configurations. Experience with DevSecOps practices, secure coding, and cloud-native application security. Familiarity with containerisation technologies (e.g., Docker, Kubernetes) and their security implications. About us There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Jan 07, 2026
Full time
Together, we re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you ll both take pride in and feel passionate about. Job Description The Cyber Security Analyst specialising in Cloud Security will be responsible for safeguarding our cloud infrastructure, applications and services. They will work as part of the Cyber Security Solutions Team ensuring security is integrated into the design, deployment, and operations of cloud-based systems. This role will involve identifying and mitigating cloud-related security risks, ensuring compliance with industry standards, and driving continuous improvement in cloud security practices. They will help to ensure that the organisation's cloud environments are designed, managed, and configured according to the highest Cyber Security principles and that Cloud environments are configured to comply with industry good practice, standards and regulatory requirements. The individual will work closely with cloud specialists across the organisation to provide technical expertise, validate cloud security configurations, and support the overall Cyber Security posture. Your role will involve Cloud Security Strategy and Design: Help develop and implement cloud security frameworks, ensuring that security best practices are integrated into all aspects of cloud infrastructure and services. Cloud Security Operations: Ensure appropriate monitoring, detection, and response to security threats and vulnerabilities within cloud environments is embedded from the outset. Conduct risk assessments and security audits to identify areas of improvement and ensure compliance with regulatory requirements. Incident Response & Forensics: Support incident response efforts in cloud environments, including identifying and investigating security incidents and breaches. Provide technical input and support to root cause analysis and recommend corrective actions. Automation & Optimisation: Automate security controls, monitoring, and response processes to improve operational efficiency and reduce risk in cloud environments. Collaboration & Communication: Work closely with development teams, DevOps, and other stakeholders to implement security controls in cloud infrastructure. Provide clear and concise communication to both technical and non-technical stakeholders regarding security risks, incidents, and resolutions. Compliance & Governance: Ensure adherence to regulatory requirements and industry standards within cloud environments. Assist with audits and ensure security governance is in place. Continuous Improvement: Stay up-to-date with emerging cloud security trends and vulnerabilities. Continuously evaluate and enhance security practices to keep up with evolving cloud technologies and threats. These skills are essential Strong experience of hands-on technical experience in Cloud security engineering, with a proven track record of securing cloud environments. Solid experience with cloud architecture, security protocols, and secure cloud configurations. Proven track record of providing Cyber Security guidance on cloud application design, implementation, and ongoing management. Experience in ensuring compliance with industry standards and regulations related to cloud security (e.g., NIST, ISO 27001, PCI-DSS, GDPR). Experience working with cross-functional teams and collaborating with development engineers, Cyber Security specialists, and other internal stakeholders to ensure cloud security. Deep knowledge of cloud platforms and services (Azure, Google Cloud). Experience of security Cloud platforms including Salesforce. Expertise in cloud security tools and technologies (e.g., Shield, Azure Security, SCCP, Wiz, Guard). Strong understanding of web application and cloud firewalls, encryption, identity and API security. Experience with automation tools (e.g., Terraform, Ansible, CloudFormation) for securing cloud infrastructure. Ideally, you ll have: Experience with network security in cloud environments (e.g., AWS, Azure) and hybrid network configurations. Experience with DevSecOps practices, secure coding, and cloud-native application security. Familiarity with containerisation technologies (e.g., Docker, Kubernetes) and their security implications. About us There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Lead Analyst to join our Advertising analytics team. Reporting to the Senior Analytics Manager, the Lead Analyst works with the data & analytics team within GNM's advertising department to support business objectives and inform strategic decisions and planning. The Lead Analyst is a key role, driving analytical best practice by providing leadership, innovation and delivery alongside advertising subject matter expertise. About the Role Play a significant role in driving analytical best practice at the Guardian. This will include leading innovation in an area of Analytics practice on a project basis. Design and proactively propose data analysis to answer complex business questions. Take responsibility for the delivery of medium sized analytics initiatives and projects. Deliver data driven insight with a persuasive narrative, and coach others in doing the same. Support the Analytics management team in inspiring analysts and support the development of the wider team's functional skills. Encourage teamwork and drive a culture of collaboration across the Guardian's data teams. Work as an analytics consultant to a variety of stakeholders, building rapport and developing understanding of their business areas. Play an influential role for the team, contributing to most data decisions and carrying significant weight in any discussions, and a go-to person for the team About You Experience in a hands-on data analysis role manipulating complex data sources at scale, ideally supporting advertising or marketing teams. Deep experience interpreting data and using varied analytical methodologies for solving complex business challenges with data. Knowledge of a wide variety of analytical techniques including construction of statistical tests. Advanced SQL and the ability to efficiently analyse large amounts of data, Python would also be an advantage Highly skilled in Data Visualisation techniques and design (e.g. using Tableau, Power BI or similar). We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Thursday 15th January 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Jan 07, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Lead Analyst to join our Advertising analytics team. Reporting to the Senior Analytics Manager, the Lead Analyst works with the data & analytics team within GNM's advertising department to support business objectives and inform strategic decisions and planning. The Lead Analyst is a key role, driving analytical best practice by providing leadership, innovation and delivery alongside advertising subject matter expertise. About the Role Play a significant role in driving analytical best practice at the Guardian. This will include leading innovation in an area of Analytics practice on a project basis. Design and proactively propose data analysis to answer complex business questions. Take responsibility for the delivery of medium sized analytics initiatives and projects. Deliver data driven insight with a persuasive narrative, and coach others in doing the same. Support the Analytics management team in inspiring analysts and support the development of the wider team's functional skills. Encourage teamwork and drive a culture of collaboration across the Guardian's data teams. Work as an analytics consultant to a variety of stakeholders, building rapport and developing understanding of their business areas. Play an influential role for the team, contributing to most data decisions and carrying significant weight in any discussions, and a go-to person for the team About You Experience in a hands-on data analysis role manipulating complex data sources at scale, ideally supporting advertising or marketing teams. Deep experience interpreting data and using varied analytical methodologies for solving complex business challenges with data. Knowledge of a wide variety of analytical techniques including construction of statistical tests. Advanced SQL and the ability to efficiently analyse large amounts of data, Python would also be an advantage Highly skilled in Data Visualisation techniques and design (e.g. using Tableau, Power BI or similar). We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Thursday 15th January 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. What you'll be doing The IT Business Partner will act as the primary link between business units (e.g., Underwriting, Reinsurance treaty operations, Claims, Actuarial, Risk Management, Finance) and IT delivery teams. Translate business strategy and requirements into technology-enabled solutions, ensure prioritisation aligns with value realisation, and oversee the end-to-end life-cycle from demand intake to benefits realisation. Drive value-led IT investments, maintain governance across all change initiatives, and ensure risk, security, regulatory, and data requirements are integrated into solutions. Key responsibilities Strategic alignment and road-mapping Translate business strategy into an IT capability and application roadmap aligned with regulatory, risk, and data governance requirements. Facilitate quarterly IT-business steering committee meetings to review progress, trade-offs, and benefits. Demand management and portfolio governance Own the intake and prioritisation process for IT initiatives from assigned business areas. Lead business case development, ROI analysis, cost-benefit assessments, and benefits mapping. Maintain a prioritised IT backlog aligned to strategy, with clear acceptance criteria and value metrics. Solution discovery and requirements management Gather, document, and translate business needs into clear requirements, user stories, and success criteria. Collaborate with IT Architecture, Data & Analytics, Security, and Compliance to shape fit-for-purpose solutions. Program and project delivery governance Partner with Project Managers, Business Analysts and Apps Managers on program execution, monitor progress, and ensure solutions are delivered on time, on budget, and with expected quality. Facilitate assurance activities (design reviews, quality gates, test plans, user acceptance testing). Financial management Manage budgets for assigned business areas, forecast demand, monitor actuals, and support vendor negotiations and contract management where applicable. Track and report on value delivered, cost savings, efficiency gains, and overall ROI. Risk, security, and regulatory alignment Ensure IT changes comply with risk management, information security, privacy, and regulatory requirements (e.g., Solvency II, GDPR as applicable). Communicate risk implications to business leaders and coordinate with risk and compliance teams. What you'll bring We are looking for the following : Experience: Established experience with IT-business partnership, IT PMO, business relationship management, or a similar role; experience in the insurance/reinsurance domain is highly desirable. Certifications (preferred but not mandatory): PMP/PRINCE2, ITIL foundation or higher, or other project/program management certifications; domain-relevant certifications (e.g., CBIP, CISM) are a plus. Understanding of reinsurance concepts (treaties, underwriting workflows, claims processes, actuarial data, risk management) and regulatory/compliance context. Proven business acumen, strategic thinking, and ability to translate business needs into IT solutions Excellent stakeholder management and communication; negotiation and influence; analytical and problem-solving skills. Experience with data governance, data analytics platforms, and modern data architectures. Familiarity with cloud concepts, cyber security fundamentals, and data privacy regulations relevant to insurance. Stakeholder management and narrative storytelling to explain technology value Even if you don't meet all of the requirements, but you have transferable skills we encourage you to apply and explain how your background aligns with the role. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Jan 07, 2026
Full time
AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. What you'll be doing The IT Business Partner will act as the primary link between business units (e.g., Underwriting, Reinsurance treaty operations, Claims, Actuarial, Risk Management, Finance) and IT delivery teams. Translate business strategy and requirements into technology-enabled solutions, ensure prioritisation aligns with value realisation, and oversee the end-to-end life-cycle from demand intake to benefits realisation. Drive value-led IT investments, maintain governance across all change initiatives, and ensure risk, security, regulatory, and data requirements are integrated into solutions. Key responsibilities Strategic alignment and road-mapping Translate business strategy into an IT capability and application roadmap aligned with regulatory, risk, and data governance requirements. Facilitate quarterly IT-business steering committee meetings to review progress, trade-offs, and benefits. Demand management and portfolio governance Own the intake and prioritisation process for IT initiatives from assigned business areas. Lead business case development, ROI analysis, cost-benefit assessments, and benefits mapping. Maintain a prioritised IT backlog aligned to strategy, with clear acceptance criteria and value metrics. Solution discovery and requirements management Gather, document, and translate business needs into clear requirements, user stories, and success criteria. Collaborate with IT Architecture, Data & Analytics, Security, and Compliance to shape fit-for-purpose solutions. Program and project delivery governance Partner with Project Managers, Business Analysts and Apps Managers on program execution, monitor progress, and ensure solutions are delivered on time, on budget, and with expected quality. Facilitate assurance activities (design reviews, quality gates, test plans, user acceptance testing). Financial management Manage budgets for assigned business areas, forecast demand, monitor actuals, and support vendor negotiations and contract management where applicable. Track and report on value delivered, cost savings, efficiency gains, and overall ROI. Risk, security, and regulatory alignment Ensure IT changes comply with risk management, information security, privacy, and regulatory requirements (e.g., Solvency II, GDPR as applicable). Communicate risk implications to business leaders and coordinate with risk and compliance teams. What you'll bring We are looking for the following : Experience: Established experience with IT-business partnership, IT PMO, business relationship management, or a similar role; experience in the insurance/reinsurance domain is highly desirable. Certifications (preferred but not mandatory): PMP/PRINCE2, ITIL foundation or higher, or other project/program management certifications; domain-relevant certifications (e.g., CBIP, CISM) are a plus. Understanding of reinsurance concepts (treaties, underwriting workflows, claims processes, actuarial data, risk management) and regulatory/compliance context. Proven business acumen, strategic thinking, and ability to translate business needs into IT solutions Excellent stakeholder management and communication; negotiation and influence; analytical and problem-solving skills. Experience with data governance, data analytics platforms, and modern data architectures. Familiarity with cloud concepts, cyber security fundamentals, and data privacy regulations relevant to insurance. Stakeholder management and narrative storytelling to explain technology value Even if you don't meet all of the requirements, but you have transferable skills we encourage you to apply and explain how your background aligns with the role. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Description It's an exciting time in our Pricing and Analytics department. Our transformation programme has recently been relaunched, aligned to AXA Retail's new Pricing and Analytics strategy. We're investing in growing in size and capability across our IT systems, analytical toolset and learning and development. We'd love to hear from motivated people who can help us deliver our commitments to our business, our customers, and our people. We're looking for Senior Analysts to lead and support projects across Motor or Home that continually improve productiveness and segmentation of statistical models of claims and demand across products and channels, using both traditional and data science/contemporary techniques. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Create, validate and reconcile datasets for analysis and undertake analysis by writing and manipulating code. Support in the creation, maintenance and deployment of rating models that predict claims cost, conversion, or retention. Contribute to the specification, development and testing cycles for deployment of rates. Consider the impact on customers of pricing actions and act to avoid any unfair treatment. Lead in producing and developing appropriate monitoring for pricing and other stakeholders. Provide technical underwriting and pricing support to assist the business in achieving its plans. Build strong relationships with managers, peers and stakeholders. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Experience in a related Insurance Pricing role is strongly preferred. Excellent numerical mathematical skills (a degree in a mathematics related discipline or evidence of equivalent proficiency. Knowledge of predictive modelling for Risk and/or Demand models. Ability to demonstrate high levels of problem-solving skills and initiative. Ability to plan and prioritise own work and that of a small project team. Knowledge of tool such as Python, R, SAS, SQL or other analytical language/tools are desirable. An understanding of machine learning techniques. An awareness of appropriate statistical techniques for insurance analysis. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: AXA Retail helps people live the life they love, knowing we've got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We're a dynamic team of experts completely committed to making sure our customers 'get back to the good stuff' when the unexpected happens.
Jan 07, 2026
Full time
Description It's an exciting time in our Pricing and Analytics department. Our transformation programme has recently been relaunched, aligned to AXA Retail's new Pricing and Analytics strategy. We're investing in growing in size and capability across our IT systems, analytical toolset and learning and development. We'd love to hear from motivated people who can help us deliver our commitments to our business, our customers, and our people. We're looking for Senior Analysts to lead and support projects across Motor or Home that continually improve productiveness and segmentation of statistical models of claims and demand across products and channels, using both traditional and data science/contemporary techniques. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Create, validate and reconcile datasets for analysis and undertake analysis by writing and manipulating code. Support in the creation, maintenance and deployment of rating models that predict claims cost, conversion, or retention. Contribute to the specification, development and testing cycles for deployment of rates. Consider the impact on customers of pricing actions and act to avoid any unfair treatment. Lead in producing and developing appropriate monitoring for pricing and other stakeholders. Provide technical underwriting and pricing support to assist the business in achieving its plans. Build strong relationships with managers, peers and stakeholders. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Experience in a related Insurance Pricing role is strongly preferred. Excellent numerical mathematical skills (a degree in a mathematics related discipline or evidence of equivalent proficiency. Knowledge of predictive modelling for Risk and/or Demand models. Ability to demonstrate high levels of problem-solving skills and initiative. Ability to plan and prioritise own work and that of a small project team. Knowledge of tool such as Python, R, SAS, SQL or other analytical language/tools are desirable. An understanding of machine learning techniques. An awareness of appropriate statistical techniques for insurance analysis. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: AXA Retail helps people live the life they love, knowing we've got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We're a dynamic team of experts completely committed to making sure our customers 'get back to the good stuff' when the unexpected happens.
Job Title: Asbestos Removals Administrator Location: Stevenage, Hertfordshire Salary/Benefits: 25k - 35k + Training & Benefits Our client is looking for a switched-on and professional Asbestos Removals Administrator to join their busy office in the South East. The company are well-known within the industry, with a successful client portfolio and strong reputation. Our client can also consider candidates who have experience of working within an Asbestos Consultancy, as they can provide full training. You will be commuting to the office on a daily basis, so candidates will need to be within a reasonable distance. You will be providing full administrative support to site staff and members of the management team and ensuring that projects are delivered successfully. Salaries and benefits packages on offer are competitive. Ideally, you will be located around: Stevenage, Welwyn Garden City, Hatfield, St Albans, Potters Bar, Watford, Luton, Royston, Saffron Walden, Bishop's Stortford, Harlow, Enfield, Epping, Cheshunt, Chigwell, Chelmsford, Wickford, Billericay, Basildon, Braintree. Experience / Qualifications: - Must have strong experience working as an Administrator, either within a Removals or Consultancy outfit - Strong technical knowledge - Excellent organisational skills - Comfortable liaising with clients on a regular basis - Proficient in the use of IT software - Good literacy and numeracy skills The Role: - Coordinating the diary for asbestos site staff, booking, rearranging and cancelling appointments - Contacting candidates to arrange site access - Producing project documents and information packs - Ordering materials, uniforms and tools as required - Maintaining a fleet of vehicles, ensuring they are taxed and serviced accordingly - Attending regular meetings with management to track project progress - Ensuring works are delivered to agreed deadlines - Answering client enquiries in a timely manner - Keeping accurate records on a company database Alternative job titles: Asbestos Administrator, Asbestos Removals Coordinator, Asbestos Project Coordinator, Asbestos Removal Office Manager, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Jan 07, 2026
Full time
Job Title: Asbestos Removals Administrator Location: Stevenage, Hertfordshire Salary/Benefits: 25k - 35k + Training & Benefits Our client is looking for a switched-on and professional Asbestos Removals Administrator to join their busy office in the South East. The company are well-known within the industry, with a successful client portfolio and strong reputation. Our client can also consider candidates who have experience of working within an Asbestos Consultancy, as they can provide full training. You will be commuting to the office on a daily basis, so candidates will need to be within a reasonable distance. You will be providing full administrative support to site staff and members of the management team and ensuring that projects are delivered successfully. Salaries and benefits packages on offer are competitive. Ideally, you will be located around: Stevenage, Welwyn Garden City, Hatfield, St Albans, Potters Bar, Watford, Luton, Royston, Saffron Walden, Bishop's Stortford, Harlow, Enfield, Epping, Cheshunt, Chigwell, Chelmsford, Wickford, Billericay, Basildon, Braintree. Experience / Qualifications: - Must have strong experience working as an Administrator, either within a Removals or Consultancy outfit - Strong technical knowledge - Excellent organisational skills - Comfortable liaising with clients on a regular basis - Proficient in the use of IT software - Good literacy and numeracy skills The Role: - Coordinating the diary for asbestos site staff, booking, rearranging and cancelling appointments - Contacting candidates to arrange site access - Producing project documents and information packs - Ordering materials, uniforms and tools as required - Maintaining a fleet of vehicles, ensuring they are taxed and serviced accordingly - Attending regular meetings with management to track project progress - Ensuring works are delivered to agreed deadlines - Answering client enquiries in a timely manner - Keeping accurate records on a company database Alternative job titles: Asbestos Administrator, Asbestos Removals Coordinator, Asbestos Project Coordinator, Asbestos Removal Office Manager, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2025
Pensions Actuarial Consultant (London) Location- London with hybrid working as per departmental requirements (currently a MINIMUM of 40% (2 days per week). LCP is an award-winning actuarial and analytics consultancy providing market-leading capabilities and advice across pensions and financial services, energy, health, and analytics. We use powerful analytics fused with human expertise to shape a more positive future. What's the role? We have an exciting opportunity to join our pensions actuarial department in London to help support our continued growth in the DB pensions market. We are preferably looking for candidates who will divide their time between pensions actuarial and pensions risk transfer (PRT) work, but we are flexible on the split between the two depending on your strengths and interests. Who are the team? Our pensions actuarial department in London consists of over 150 people, from analysts to Partners. They advise trustees and sponsors on a wide range of DB pensions issues - from core work on actuarial valuations and member options advice, to strategic advice and project work. LCP's highly respected, market leading specialist Pensions Risk Transfer team sits alongside the wider pensions actuarial department. The majority of people within the Pensions Risk Transfer team divide their time across a number of aspects of pensions advice. Everyone in the department has their own unique client mix, meaning that everyone works with lots of different people to advise a range of different clients. This means that the client work is varied and interesting, and there are always new opportunities to learn from others in the team. What will you be doing? Our clients range from small schemes with only a handful of members, to large schemes of over £1bn. You'll be working on a variety of schemes, each with their own priorities. This will also include: Coordinating actuarial calculations with the junior teams on your clients and reviewing these calculations along with the associated advice. At consultant level, you are expected to take ownership of workstreams with support from senior members of the team. Within the Pensions Risk Transfer team, you would be undertaking a central role in broking insurance transactions, liaising and negotiation with insurers, attending meetings and managing projects. Within our department there are also opportunities to join our other specialist teams, for example covering longevity, GMP equalisation and Collective Defined Contribution schemes. Everyone at all levels is encouraged to attend client meetings to help develop their consulting skills. Your client list will be designed such that you have opportunities to attend and present at client meetings along with a more senior member of the team. You will also have the opportunity to attend industry networking events, with LCP playing a key role organising events targeted at consultant level. What skills and experience are we looking for? A qualified (or very close to qualification) pensions actuary, with demonstrable experience working in the UK pensions actuarial consulting environment Excellent UK pensions technical knowledge, with the ability to review core technical work such as actuarial valuation and member options calculations and pensions accounting Awareness of current issues and key hot topics in the UK pensions industry Ability to draft clear communications and presentations Ability to delegate tasks to less experienced members in the team, explaining the wider context Good commercial awareness with the ability to consider agreed budgets when carrying out work You do not need any prior experience of Pensions Risk Transfer work as we are happy to provide training as required. We simply ask that you are keen to learn and get involved. What qualities and behaviours should you bring? Excellent technical pension knowledge, with the ability to propose your own ideas on how to approach complex calculations Good communication skills - able to explain the approach taken and results to more senior team members, and be willing to challenge Excellent organisational skills Team player with the ability to build strong relationships both within and outside LCP Approachable and happy to support less experienced team members, fostering a supportive working environment What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (see top of the advert for details) Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others: Volunteering opportunities For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.
Jan 07, 2026
Full time
Pensions Actuarial Consultant (London) Location- London with hybrid working as per departmental requirements (currently a MINIMUM of 40% (2 days per week). LCP is an award-winning actuarial and analytics consultancy providing market-leading capabilities and advice across pensions and financial services, energy, health, and analytics. We use powerful analytics fused with human expertise to shape a more positive future. What's the role? We have an exciting opportunity to join our pensions actuarial department in London to help support our continued growth in the DB pensions market. We are preferably looking for candidates who will divide their time between pensions actuarial and pensions risk transfer (PRT) work, but we are flexible on the split between the two depending on your strengths and interests. Who are the team? Our pensions actuarial department in London consists of over 150 people, from analysts to Partners. They advise trustees and sponsors on a wide range of DB pensions issues - from core work on actuarial valuations and member options advice, to strategic advice and project work. LCP's highly respected, market leading specialist Pensions Risk Transfer team sits alongside the wider pensions actuarial department. The majority of people within the Pensions Risk Transfer team divide their time across a number of aspects of pensions advice. Everyone in the department has their own unique client mix, meaning that everyone works with lots of different people to advise a range of different clients. This means that the client work is varied and interesting, and there are always new opportunities to learn from others in the team. What will you be doing? Our clients range from small schemes with only a handful of members, to large schemes of over £1bn. You'll be working on a variety of schemes, each with their own priorities. This will also include: Coordinating actuarial calculations with the junior teams on your clients and reviewing these calculations along with the associated advice. At consultant level, you are expected to take ownership of workstreams with support from senior members of the team. Within the Pensions Risk Transfer team, you would be undertaking a central role in broking insurance transactions, liaising and negotiation with insurers, attending meetings and managing projects. Within our department there are also opportunities to join our other specialist teams, for example covering longevity, GMP equalisation and Collective Defined Contribution schemes. Everyone at all levels is encouraged to attend client meetings to help develop their consulting skills. Your client list will be designed such that you have opportunities to attend and present at client meetings along with a more senior member of the team. You will also have the opportunity to attend industry networking events, with LCP playing a key role organising events targeted at consultant level. What skills and experience are we looking for? A qualified (or very close to qualification) pensions actuary, with demonstrable experience working in the UK pensions actuarial consulting environment Excellent UK pensions technical knowledge, with the ability to review core technical work such as actuarial valuation and member options calculations and pensions accounting Awareness of current issues and key hot topics in the UK pensions industry Ability to draft clear communications and presentations Ability to delegate tasks to less experienced members in the team, explaining the wider context Good commercial awareness with the ability to consider agreed budgets when carrying out work You do not need any prior experience of Pensions Risk Transfer work as we are happy to provide training as required. We simply ask that you are keen to learn and get involved. What qualities and behaviours should you bring? Excellent technical pension knowledge, with the ability to propose your own ideas on how to approach complex calculations Good communication skills - able to explain the approach taken and results to more senior team members, and be willing to challenge Excellent organisational skills Team player with the ability to build strong relationships both within and outside LCP Approachable and happy to support less experienced team members, fostering a supportive working environment What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (see top of the advert for details) Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others: Volunteering opportunities For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 07, 2026
Full time
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Customer & Insight Analyst 3 Month FTC (Scope to extend Castle Donington or Warwick or Bristol or London (1-2 days per month) Join Our Client as a Customer & Insight Analyst! Are you passionate about understanding customer needs and using data to drive excellence? Our client, a leader in the industry, is seeking a proactive Customer & Insight Analyst to join their dynamic Customer Strategy & Insight Team. This is your chance to play a vital role in shaping customer experiences and influencing strategies for the future! What's the Purpose? In this exciting position, you will support the development of innovative initiatives aimed at enhancing the customer journey. You'll be instrumental in anticipating customer needs and ensuring that our client remains at the forefront of customer excellence. If you're eager to make a real impact, we want to hear from you! Key Accountabilities : Collaborate with the Customer Strategy and Insight Team Manager to develop short and long-term initiatives aligned with the customer strategy. Create a model for sharing knowledge across various teams impacting customer interactions. - Conduct stakeholder sentiment analysis to enhance the customer journey. Analyze data, including operational and employee feedback, to understand satisfaction drivers and root causes of dissatisfaction. Establish and interpret customer feedback, providing insights to operational teams and feeding into the customer strategy. Manage trend and root cause analysis for customer queries and complaints. Identify data challenges and ensure customer data accuracy for effective reporting. Engage continuously with subject matter experts to enrich insights as part of daily operations. Attend external events to gather insight on existing customers, supporting the customer strategy. Act as a subject matter expert in surveying practices and insight interpretation. Ensure customer feedback surveys maximize response rates and provide actionable insights. What You'll Bring : To excel in this role, you should possess : Excellent numerate and analytical capabilities. Strong experience in statistical modeling and stakeholder analysis, preferably within a marketing or sales environment. Proficiency in coding languages such as Python or SQL, alongside CRM systems and Excel. Experience with data visualization tools, ideally QuickSight or PowerBI. A keen sense of business awareness with the ability to derive actionable recommendations from complex analyses. Your Skills : Exceptional consultancy skills to communicate complex insights effectively. Proven ability to present findings to diverse audiences. A proactive mindset and the ability to work independently or collaboratively. Meticulous attention to detail and a commitment to continuous improvement. Why Join Us? This is not just a job; it's an opportunity to be a part of a forward-thinking organization that values innovation and excellence. Join a team that encourages growth, fosters creativity, and believes in making a difference for customers. If you're ready to take the next step in your career and contribute to a culture of excellence, apply now! Your journey to making a difference starts here. Please be advised: If you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jan 07, 2026
Contractor
Customer & Insight Analyst 3 Month FTC (Scope to extend Castle Donington or Warwick or Bristol or London (1-2 days per month) Join Our Client as a Customer & Insight Analyst! Are you passionate about understanding customer needs and using data to drive excellence? Our client, a leader in the industry, is seeking a proactive Customer & Insight Analyst to join their dynamic Customer Strategy & Insight Team. This is your chance to play a vital role in shaping customer experiences and influencing strategies for the future! What's the Purpose? In this exciting position, you will support the development of innovative initiatives aimed at enhancing the customer journey. You'll be instrumental in anticipating customer needs and ensuring that our client remains at the forefront of customer excellence. If you're eager to make a real impact, we want to hear from you! Key Accountabilities : Collaborate with the Customer Strategy and Insight Team Manager to develop short and long-term initiatives aligned with the customer strategy. Create a model for sharing knowledge across various teams impacting customer interactions. - Conduct stakeholder sentiment analysis to enhance the customer journey. Analyze data, including operational and employee feedback, to understand satisfaction drivers and root causes of dissatisfaction. Establish and interpret customer feedback, providing insights to operational teams and feeding into the customer strategy. Manage trend and root cause analysis for customer queries and complaints. Identify data challenges and ensure customer data accuracy for effective reporting. Engage continuously with subject matter experts to enrich insights as part of daily operations. Attend external events to gather insight on existing customers, supporting the customer strategy. Act as a subject matter expert in surveying practices and insight interpretation. Ensure customer feedback surveys maximize response rates and provide actionable insights. What You'll Bring : To excel in this role, you should possess : Excellent numerate and analytical capabilities. Strong experience in statistical modeling and stakeholder analysis, preferably within a marketing or sales environment. Proficiency in coding languages such as Python or SQL, alongside CRM systems and Excel. Experience with data visualization tools, ideally QuickSight or PowerBI. A keen sense of business awareness with the ability to derive actionable recommendations from complex analyses. Your Skills : Exceptional consultancy skills to communicate complex insights effectively. Proven ability to present findings to diverse audiences. A proactive mindset and the ability to work independently or collaboratively. Meticulous attention to detail and a commitment to continuous improvement. Why Join Us? This is not just a job; it's an opportunity to be a part of a forward-thinking organization that values innovation and excellence. Join a team that encourages growth, fosters creativity, and believes in making a difference for customers. If you're ready to take the next step in your career and contribute to a culture of excellence, apply now! Your journey to making a difference starts here. Please be advised: If you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Sunderland. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 07, 2026
Full time
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Sunderland. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job title: Trading Analyst (LPG) Location: London, UK Job reference #: 31989 Contract type: Permanent Language requirements: Fluent level of English At Eni, we are looking for a Trading Analyst to join Eni Trade & Biofuels (ETB) in London, UK. As a member of the Products Trading team, you will be responsible for providing assistance to traders and managers, preparing reports, conducting research and performing calculations. You will also be expected to handle various ad hoc requests assigned by the team or your line manager, contributing to the smooth and efficient operation of trading activities. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Provide support to traders: Analyse market data to support the development and execution of trades. Ensure exposure positions and P&L reports are accurate. Ensure physical and derivatives transactions are booked accurately. Set up, maintain, and improve a cargo tracking system (vessels' B/L, destination, WS rate). Liaise with Middle Office for P&L, exposure and pricing reconciliation. Prepare various reports, spreadsheets, and research projects: Conduct market analysis (supply and demand, global crack spreads, margins). Deliver weekly internal presentations on P&L, physical and paper activity. Update daily Excel sheets reflecting market structure and movements. Perform arbitrage and crack spread calculations. Track refinery turnarounds. Monitor and report on shipping cargoes. Additional responsibilities may include: Risk management and market monitoring. Liaising with the Shipping Department, Operations, Contracts and other Trading desks, including overseas offices in Houston and Singapore, as instructed by traders. Interacting with counterparties (including Eni Group divisions) as instructed by traders. Skills and experience required: University degree in a quantitative discipline ( e.g Engineering, Mathematics, Statistics, Physics, Economics, Finance, or related). Prior experience in a role related to oil trading / analysis. Strong knowledge of oil products, LPG would be an advantage. Advanced knowledge of Excel/VBA; knowledge of SQL and Python would be an advantage. Results-oriented, proactive and responsible approach, able to work with a strong attention to detail in a fast-paced environment. Strong communication and interpersonal skills, a strong team player with a positive attitude. Demonstrated drive, innovation, and a genuine interest in energy and trading. Fluent level of English. Why ETB? Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individua l , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Jan 07, 2026
Full time
Job title: Trading Analyst (LPG) Location: London, UK Job reference #: 31989 Contract type: Permanent Language requirements: Fluent level of English At Eni, we are looking for a Trading Analyst to join Eni Trade & Biofuels (ETB) in London, UK. As a member of the Products Trading team, you will be responsible for providing assistance to traders and managers, preparing reports, conducting research and performing calculations. You will also be expected to handle various ad hoc requests assigned by the team or your line manager, contributing to the smooth and efficient operation of trading activities. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Provide support to traders: Analyse market data to support the development and execution of trades. Ensure exposure positions and P&L reports are accurate. Ensure physical and derivatives transactions are booked accurately. Set up, maintain, and improve a cargo tracking system (vessels' B/L, destination, WS rate). Liaise with Middle Office for P&L, exposure and pricing reconciliation. Prepare various reports, spreadsheets, and research projects: Conduct market analysis (supply and demand, global crack spreads, margins). Deliver weekly internal presentations on P&L, physical and paper activity. Update daily Excel sheets reflecting market structure and movements. Perform arbitrage and crack spread calculations. Track refinery turnarounds. Monitor and report on shipping cargoes. Additional responsibilities may include: Risk management and market monitoring. Liaising with the Shipping Department, Operations, Contracts and other Trading desks, including overseas offices in Houston and Singapore, as instructed by traders. Interacting with counterparties (including Eni Group divisions) as instructed by traders. Skills and experience required: University degree in a quantitative discipline ( e.g Engineering, Mathematics, Statistics, Physics, Economics, Finance, or related). Prior experience in a role related to oil trading / analysis. Strong knowledge of oil products, LPG would be an advantage. Advanced knowledge of Excel/VBA; knowledge of SQL and Python would be an advantage. Results-oriented, proactive and responsible approach, able to work with a strong attention to detail in a fast-paced environment. Strong communication and interpersonal skills, a strong team player with a positive attitude. Demonstrated drive, innovation, and a genuine interest in energy and trading. Fluent level of English. Why ETB? Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individua l , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Liverpool. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 07, 2026
Full time
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Liverpool. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Grade C - Grade C: £34,890 (National) or £40,746 (London - for London office based or homebased workers within the boundary of the M25). There is also an additional homeworking allowance of £600 per annum for those working from home. For part-time roles - please note this will be pro rata. Contracted Hours: Full Time 37 Hours Per Week, Part time Hours will be considered (21 hours minimum). Contract Type: Permanent. Closing date: 11th January 2025 at 11.59pm. Make a Difference Every role at the CareQuality Commission (CQC) helps us achieve our mission to ensure better health and care for everyone. If you're passionate about data and want a role with real purpose, this is your opportunity. As a Data Quality Analyst, you'll play a vital part in improving the quality and integrity of the data that underpins our decisions and services across England. Picture This Help to design and implement a Data Governance Framework that ensures consistency and compliance. Work with data owners, stewards and system stakeholders to assess data quality, perform root cause analysis and help to create a data remediation plan. Created dashboards and monitoring tools to track data governance across multiple domains. Promoted a strong data culture, helping colleagues understand the value of good quality data. You'll Play a Key Role By Supporting the Data Governance Lead in implementing standards and policies for data governance including data quality management. Conducting data profiling and performing root cause analysis, developing comprehensive data quality reports to identify issues and collaborating on the implementation of remediation plans to resolve data quality issues. Engaging with Data Stewards to capture business rules and implement controls that guarantee high data quality throughout the data lifecycle. Reporting on data quality to the Data and Information Governance Council and other stakeholders. Driving continuous improvement and embedding best practices across the organisation. Show Us Experience creating and implementing data quality dashboards and monitoring techniques. Strong skills in data profiling, rule creation, and working with large datasets. An understanding of programming languages (SQL) and data modelling. Knowledge of data quality management tools, dimensions and processes. Ability to work flexibly in multi-disciplinary teams and engage effectively with stakeholders. Compliance To progress your application, you'll need to provide evidence of your right to work in the UK. Without a valid right to work you won't be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check. Next steps If you apply, you'll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description. If you'd like an informal chat about the role contact - AshPollock Harris; . For general enquiries, please email . The Benefits Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). Training and development opportunities. Wellbeing initiatives, such as gym discounts and meditation. NHS pension scheme, with around 14% employer contribution. Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more! Please see our benefits page for the full list. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they're a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we'll work with you to remove any barriers. Visit our accessibility page for more on this. If you'd like to chat, please contact . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make. We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our E&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: Age Sex Gender identity or expression Sexual orientation Religion or belief Ethnicity Disability Values and vision Excellence - being a high performing organisation. Caring - treating everyone with dignity and respect. Integrity - doing the right thing. Teamwork - learning from each other to be the best we can. We are a disability confident employer and a carer confident employer. A Note on AI AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience. Spell checking and condensing word counts are great ways to use AI effectively. Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience. Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.
Jan 07, 2026
Full time
Grade C - Grade C: £34,890 (National) or £40,746 (London - for London office based or homebased workers within the boundary of the M25). There is also an additional homeworking allowance of £600 per annum for those working from home. For part-time roles - please note this will be pro rata. Contracted Hours: Full Time 37 Hours Per Week, Part time Hours will be considered (21 hours minimum). Contract Type: Permanent. Closing date: 11th January 2025 at 11.59pm. Make a Difference Every role at the CareQuality Commission (CQC) helps us achieve our mission to ensure better health and care for everyone. If you're passionate about data and want a role with real purpose, this is your opportunity. As a Data Quality Analyst, you'll play a vital part in improving the quality and integrity of the data that underpins our decisions and services across England. Picture This Help to design and implement a Data Governance Framework that ensures consistency and compliance. Work with data owners, stewards and system stakeholders to assess data quality, perform root cause analysis and help to create a data remediation plan. Created dashboards and monitoring tools to track data governance across multiple domains. Promoted a strong data culture, helping colleagues understand the value of good quality data. You'll Play a Key Role By Supporting the Data Governance Lead in implementing standards and policies for data governance including data quality management. Conducting data profiling and performing root cause analysis, developing comprehensive data quality reports to identify issues and collaborating on the implementation of remediation plans to resolve data quality issues. Engaging with Data Stewards to capture business rules and implement controls that guarantee high data quality throughout the data lifecycle. Reporting on data quality to the Data and Information Governance Council and other stakeholders. Driving continuous improvement and embedding best practices across the organisation. Show Us Experience creating and implementing data quality dashboards and monitoring techniques. Strong skills in data profiling, rule creation, and working with large datasets. An understanding of programming languages (SQL) and data modelling. Knowledge of data quality management tools, dimensions and processes. Ability to work flexibly in multi-disciplinary teams and engage effectively with stakeholders. Compliance To progress your application, you'll need to provide evidence of your right to work in the UK. Without a valid right to work you won't be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check. Next steps If you apply, you'll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description. If you'd like an informal chat about the role contact - AshPollock Harris; . For general enquiries, please email . The Benefits Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). Training and development opportunities. Wellbeing initiatives, such as gym discounts and meditation. NHS pension scheme, with around 14% employer contribution. Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more! Please see our benefits page for the full list. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they're a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we'll work with you to remove any barriers. Visit our accessibility page for more on this. If you'd like to chat, please contact . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make. We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our E&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: Age Sex Gender identity or expression Sexual orientation Religion or belief Ethnicity Disability Values and vision Excellence - being a high performing organisation. Caring - treating everyone with dignity and respect. Integrity - doing the right thing. Teamwork - learning from each other to be the best we can. We are a disability confident employer and a carer confident employer. A Note on AI AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience. Spell checking and condensing word counts are great ways to use AI effectively. Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience. Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.
AVP/VP, Quantitative Strategist, Equities Location: London, GB Job Function: Public Equities Job Type: Permanent Overview GIC is one of the world's largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world's industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore's financial future, and the communities we invest in worldwide. Public Equities (EQ) We generate sustainable, superior returns through active investments across global equity markets. Strategies include total return strategies, absolute return strategies, and relative return strategies. Our long-term orientation and strong relationships with corporates provide us with opportunities to capitalize on market volatility to deliver strong investment performance. We are seeking an experienced professional to join our department as a Quantitative Strategist embedded within an investment team. What impact can you make in this role? In this role, you will leverage diverse datasets and apply quantitative and data-driven analytical techniques, including AI/ML, to provide actionable insights and recommendations at the single name and/or sector/country level. These insights will enhance our investment process which spans from idea generation, due diligence, portfolio construction, position monitoring, risk management, and performance analysis and translate into concrete portfolio actions. You will conduct quantitative research and analysis, using diverse datasets to help our investment team understand the impact of trends, macro drivers and events on the portfolio. Additionally, you will integrate both structured and unstructured, internal and external data to provide ongoing, unbiased, data-driven feedback, enhancing the investment decision-making and research quality of our PMs and analysts. In addition, you will utilize visualization tools, and advanced analytics to aid in developing insights for thematic/event-based strategies and portfolio optimization solutions. What will you do as a Quantitative Strategist? Partner with portfolio managers and analysts to leverage data, quantitative techniques, AI/ML, visualization tools for research and analysis, validating investment hypotheses and providing actionable insights to help screen for investment opportunities and conduct due diligence at the single name and/or sectoral levels. Develop dashboards and visualization tools to provide real-time insights into portfolio performance, macro trends, and company-specific risks. Conduct data-driven research and analysis to understand how macro drivers such as interest rates and inflation affect companies and incorporate this understanding into your analysis. Utilize quantitative and network information to perform sensitivity and impact analysis of events and reporting. Perform ongoing portfolio risk and performance monitoring through the team's portfolio diagnostic analytics framework. Apply data insights and behavioural analytics to help analysts and PMs improve quality of research and make better investment decisions. Harness risks models, quantitative portfolio construction and optimization techniques to provide sizing recommendations. Harness data and analytical frameworks to aid in the development and implementation of thematic/event-based strategies. Develop, implement, and maintain models and analytics to provide continuous insights and aid in institutionalizing our knowledge. Share and cross-pollinate applications, analysis, and tools within and across departments, sharing insights relevant to various investment teams. What qualifications or skills should you possess in this role? Relevant experience in quantitative research and analysis. Strong expertise in data integration for fundamental company analysis and quantitative portfolio construction. Experience with alternative datasets and its application in forming leading indicators. Proficiency in R or Python and SQL and data visualization tools. Excellent communication skills, with the ability to understand, influence, and obtain buy-in from stakeholders effectively. Sector specialization and experience with equity sectors are a plus. Ability to work independently and as part of a team in a fast-paced environment. Work at the Point of Impact We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guide us in how we make our day-to-day decisions. We strive to inspire. To make an impact. Flexibility at GIC At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. GIC is an equal opportunity employer GIC is an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email at any point of the application or interview process if adjustments need to be made due to a disability.
Jan 06, 2026
Full time
AVP/VP, Quantitative Strategist, Equities Location: London, GB Job Function: Public Equities Job Type: Permanent Overview GIC is one of the world's largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world's industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore's financial future, and the communities we invest in worldwide. Public Equities (EQ) We generate sustainable, superior returns through active investments across global equity markets. Strategies include total return strategies, absolute return strategies, and relative return strategies. Our long-term orientation and strong relationships with corporates provide us with opportunities to capitalize on market volatility to deliver strong investment performance. We are seeking an experienced professional to join our department as a Quantitative Strategist embedded within an investment team. What impact can you make in this role? In this role, you will leverage diverse datasets and apply quantitative and data-driven analytical techniques, including AI/ML, to provide actionable insights and recommendations at the single name and/or sector/country level. These insights will enhance our investment process which spans from idea generation, due diligence, portfolio construction, position monitoring, risk management, and performance analysis and translate into concrete portfolio actions. You will conduct quantitative research and analysis, using diverse datasets to help our investment team understand the impact of trends, macro drivers and events on the portfolio. Additionally, you will integrate both structured and unstructured, internal and external data to provide ongoing, unbiased, data-driven feedback, enhancing the investment decision-making and research quality of our PMs and analysts. In addition, you will utilize visualization tools, and advanced analytics to aid in developing insights for thematic/event-based strategies and portfolio optimization solutions. What will you do as a Quantitative Strategist? Partner with portfolio managers and analysts to leverage data, quantitative techniques, AI/ML, visualization tools for research and analysis, validating investment hypotheses and providing actionable insights to help screen for investment opportunities and conduct due diligence at the single name and/or sectoral levels. Develop dashboards and visualization tools to provide real-time insights into portfolio performance, macro trends, and company-specific risks. Conduct data-driven research and analysis to understand how macro drivers such as interest rates and inflation affect companies and incorporate this understanding into your analysis. Utilize quantitative and network information to perform sensitivity and impact analysis of events and reporting. Perform ongoing portfolio risk and performance monitoring through the team's portfolio diagnostic analytics framework. Apply data insights and behavioural analytics to help analysts and PMs improve quality of research and make better investment decisions. Harness risks models, quantitative portfolio construction and optimization techniques to provide sizing recommendations. Harness data and analytical frameworks to aid in the development and implementation of thematic/event-based strategies. Develop, implement, and maintain models and analytics to provide continuous insights and aid in institutionalizing our knowledge. Share and cross-pollinate applications, analysis, and tools within and across departments, sharing insights relevant to various investment teams. What qualifications or skills should you possess in this role? Relevant experience in quantitative research and analysis. Strong expertise in data integration for fundamental company analysis and quantitative portfolio construction. Experience with alternative datasets and its application in forming leading indicators. Proficiency in R or Python and SQL and data visualization tools. Excellent communication skills, with the ability to understand, influence, and obtain buy-in from stakeholders effectively. Sector specialization and experience with equity sectors are a plus. Ability to work independently and as part of a team in a fast-paced environment. Work at the Point of Impact We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guide us in how we make our day-to-day decisions. We strive to inspire. To make an impact. Flexibility at GIC At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. GIC is an equal opportunity employer GIC is an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email at any point of the application or interview process if adjustments need to be made due to a disability.
We're looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry click apply for full job details
Jan 06, 2026
Full time
We're looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry click apply for full job details
Birmingham, Bristol, Cambridge, Edinburgh, Leeds, London, Manchester, Newcastle, Reading Business Line Job Type Permanent / FTC Date published 01-Jan-2025 16372 Connect to your Industry Deloitte's Financial Investors Indirect Tax team has grown rapidly and to continue that growth is looking to recruit high calibre individuals at Manager level. The Indirect Tax Practice is regarded within the firm as one of the leading and most successful service lines, with a reputation for being proactive, entrepreneurial, successful and fun to work with. We reward our employees on merit and not time served. Working for us will present you with the opportunity to get involved with high profile clients and expand your horizons. Within the Indirect Tax practice, through the merging of our successful M&A and Real Estate indirect tax teams in 2019 we formed a Financial Investors team. It has seen consistent and significant growth since then (both in revenue and team size). The team has exciting plans for even further growth over the coming years, operating in an area considered a major priority. The team sits within the Indirect Tax group and primarily works alongside Deloitte's Financial Investors Tax team - one of the most dynamic and fast-growing areas of the business. The team advises across all aspects of VAT for our financial investor clients - working on many of the highest value private equity and real estate transactions in the UK and Europe, supporting high profile investment businesses on their VAT positions and advising private equity backed businesses in all sectors. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Working in Deloitte's Financial Investors VAT team will present any new member with the opportunity to become involved in challenging and interesting work, where innovation is welcomed, and team spirit is vibrant and sociable. Having formed a diverse and successful team of 30+ individuals, led by 4 Partners, we are now looking to bring in additional experienced individuals to join the team, help us pursue new growth opportunities and bring a fresh perspective. We are looking for people with experience in the working on transactions and / or real estate matters. Your skill set will be enhanced with us, and there will be plenty of opportunity for you to progress quickly, as you work on engagements involving a diverse range of clients with specific needs and requirements. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated. It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. You will have responsibility for: Leading small teams day-to-day on client engagements (likely to be a balance of transaction projects and advisory work), supported by a Director or Partner Assisting with deepening relationships with clients and targets, contributing to winning new work Assisting with developing Analysts with hands on advice and support Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas Working closely with colleagues in other parts of the firm Helping to shape the culture and goals of the team, ensuring it remains a great place to work Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture Connect to your skills and professional experience To qualify for the role, you must have: Relevant experience either in practice, industry or with HMRC Excellent client facing, relationship building and business development skills, coupled with commercial awareness within a relevant industry The ability to be proactive, identify opportunities, take early responsibility and lead project teams Connect to your business -Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "We advise some of the largest, most prestigious clients in the world, so the work is really challenging and exciting. We also have a fantastic team of smart, driven people, and a supportive, entrepreneurial culture where everyone's encouraged to be bold, creative, and ambitious" -Oliver, Tax Consulting "The best part of my job at Deloitte is working in a forward-thinking team and working on high profile projects. I also feel like I'm constantly exposed to new ideas and skills, which is great for learning and professional development" -Ben, Real Estate Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day . click apply for full job details
Jan 06, 2026
Full time
Birmingham, Bristol, Cambridge, Edinburgh, Leeds, London, Manchester, Newcastle, Reading Business Line Job Type Permanent / FTC Date published 01-Jan-2025 16372 Connect to your Industry Deloitte's Financial Investors Indirect Tax team has grown rapidly and to continue that growth is looking to recruit high calibre individuals at Manager level. The Indirect Tax Practice is regarded within the firm as one of the leading and most successful service lines, with a reputation for being proactive, entrepreneurial, successful and fun to work with. We reward our employees on merit and not time served. Working for us will present you with the opportunity to get involved with high profile clients and expand your horizons. Within the Indirect Tax practice, through the merging of our successful M&A and Real Estate indirect tax teams in 2019 we formed a Financial Investors team. It has seen consistent and significant growth since then (both in revenue and team size). The team has exciting plans for even further growth over the coming years, operating in an area considered a major priority. The team sits within the Indirect Tax group and primarily works alongside Deloitte's Financial Investors Tax team - one of the most dynamic and fast-growing areas of the business. The team advises across all aspects of VAT for our financial investor clients - working on many of the highest value private equity and real estate transactions in the UK and Europe, supporting high profile investment businesses on their VAT positions and advising private equity backed businesses in all sectors. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Working in Deloitte's Financial Investors VAT team will present any new member with the opportunity to become involved in challenging and interesting work, where innovation is welcomed, and team spirit is vibrant and sociable. Having formed a diverse and successful team of 30+ individuals, led by 4 Partners, we are now looking to bring in additional experienced individuals to join the team, help us pursue new growth opportunities and bring a fresh perspective. We are looking for people with experience in the working on transactions and / or real estate matters. Your skill set will be enhanced with us, and there will be plenty of opportunity for you to progress quickly, as you work on engagements involving a diverse range of clients with specific needs and requirements. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated. It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. You will have responsibility for: Leading small teams day-to-day on client engagements (likely to be a balance of transaction projects and advisory work), supported by a Director or Partner Assisting with deepening relationships with clients and targets, contributing to winning new work Assisting with developing Analysts with hands on advice and support Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas Working closely with colleagues in other parts of the firm Helping to shape the culture and goals of the team, ensuring it remains a great place to work Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture Connect to your skills and professional experience To qualify for the role, you must have: Relevant experience either in practice, industry or with HMRC Excellent client facing, relationship building and business development skills, coupled with commercial awareness within a relevant industry The ability to be proactive, identify opportunities, take early responsibility and lead project teams Connect to your business -Tax Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own. Tax Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "We advise some of the largest, most prestigious clients in the world, so the work is really challenging and exciting. We also have a fantastic team of smart, driven people, and a supportive, entrepreneurial culture where everyone's encouraged to be bold, creative, and ambitious" -Oliver, Tax Consulting "The best part of my job at Deloitte is working in a forward-thinking team and working on high profile projects. I also feel like I'm constantly exposed to new ideas and skills, which is great for learning and professional development" -Ben, Real Estate Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day . click apply for full job details
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to financial institutions across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with banks, insurance companies, and financial research institutions. You'll leverage your consultative sales expertise in the financial services sector to propel revenue growth while becoming a trusted partner to financial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic within the financial services sector. Navigate complex financial institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close Design and execute innovative sales strategies tailored to financial services procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze financial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns Spearhead market expansion by identifying new use cases within financial departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for financial applications Navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus Inform product roadmaps and features by gathering feedback from financial users and conveying financial market needs. Provide insights that strengthen our value proposition for financial services Continuously refine the financial services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: 8+ years of B2B sales experience specializing in financial services technology, with proven expertise in SaaS platforms, API solutions, and emerging technologies A track record of managing complex sales cycles within financial institutions and securing strategic deals by understanding both technical requirements and financial use cases Demonstrated ability to navigate financial bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments Extensive experience negotiating complex agreements within financial services procurement frameworks and policies Proven experience exceeding revenue targets in the financial services sector by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently to various financial audiences, from analysts and researchers to senior executives Deep understanding of financial services buying cycles, decision-making processes, and key pain points A strategic, analytical approach to assessing the financial services market combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems and their applications in financial services. You feel strongly about ensuring frontier AI systems are developed safely and ethically for financial use Salary The expected salary range for this position is: Annual Salary: £195,000 - £280,000 GBP Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We sponsor visas. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
Jan 06, 2026
Full time
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to financial institutions across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with banks, insurance companies, and financial research institutions. You'll leverage your consultative sales expertise in the financial services sector to propel revenue growth while becoming a trusted partner to financial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic within the financial services sector. Navigate complex financial institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close Design and execute innovative sales strategies tailored to financial services procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze financial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns Spearhead market expansion by identifying new use cases within financial departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for financial applications Navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus Inform product roadmaps and features by gathering feedback from financial users and conveying financial market needs. Provide insights that strengthen our value proposition for financial services Continuously refine the financial services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: 8+ years of B2B sales experience specializing in financial services technology, with proven expertise in SaaS platforms, API solutions, and emerging technologies A track record of managing complex sales cycles within financial institutions and securing strategic deals by understanding both technical requirements and financial use cases Demonstrated ability to navigate financial bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments Extensive experience negotiating complex agreements within financial services procurement frameworks and policies Proven experience exceeding revenue targets in the financial services sector by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently to various financial audiences, from analysts and researchers to senior executives Deep understanding of financial services buying cycles, decision-making processes, and key pain points A strategic, analytical approach to assessing the financial services market combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems and their applications in financial services. You feel strongly about ensuring frontier AI systems are developed safely and ethically for financial use Salary The expected salary range for this position is: Annual Salary: £195,000 - £280,000 GBP Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We sponsor visas. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process