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Randstad Perm Professionals
Senior Financial Analyst
Randstad Perm Professionals Solihull, West Midlands
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Apr 18, 2026
Seasonal
We are partnering with a global leader in healthcare and med-tech, in their search for a Senior Financial Analyst. This is a 6-month temporary rolebased in Solihulloffering a hybrid working model (4 days in office) and an hourly rate equivalent of £60,000 per annum. Key Responsibilities Rebate Management: Own the end-to-end rebate and deferred revenue processes, including SAP configuration, monthly balance sheet reconciliations, and complex customer settlements. Financial Control: Perform stringent due diligence and internal authorisation processes for high-volume, frequent customer draw downs. Business Partnering: Act as a trusted finance partner to the UKIE CRM team, providing succinct data outputs to influence key business outcomes. Process Improvement: Support the implementation of a new customer-facing portal and build models to streamline department-wide reporting and data validation. Financial Operations: Support cyclical processes including month-end reporting, balance sheet reconciliations, and the calculation of employee/agent commissions. Compliance: Ensure all activities adhere to the internal and external audit procedures, identifying and correcting any deviations. This role could be right for you if you have: Qualifications: While a Qualified candidate is preferred, Qualified by Experience candidates with a strong track record of instigating positive change will be considered. Technical Skills: Substantial finance experience, specifically with balance sheet reconciliations and large data handling. Systems Expertise: High proficiency in Excel is essential. Experience with SAP, PowerBI, or financial forecasting systems. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Global Head of Risk Solutions
Quantexa
What we're all about. Do you ever feel driven to make things better than they were yesterday? At Quantexa, that instinct powers everything we do. Our culture of discovery, innovation, and collaboration enables us to build meaningful relationships with customers and transform the industries we serve. With over 47 nationalities represented and more than 20 languages spoken, our diverse and inclusive environment fuels creativity and impact. We're heading in one direction: the future. We'd love you to join us. The Opportunity. We are seeking a Global Head of Risk Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa's solutions across: Financial Risk (with particular focus on Credit) Non-Financial Risk (excluding Fraud and Financial Crime) Become an integral part of the leadership team that is setting Product Strategy and charting an ambitious path forward for Quantexa, with a mandate to accelerate growth of our Risk Solutions across Financial Services globally. You will serve as a respected industry thought leader, representing Quantexa at major events, in front of analysts, and with senior stakeholders across top-tier financial institutions. You will own the solution strategy, shape the product roadmap, and work across Product, Marketing, Sales, Alliances, and Delivery teams to deliver market leading solutions. The role includes leadership of a global team, initially having two direct reports (in US and London), and requires periodic international travel. It combines high-level strategic influence with a hands on, sleeves rolled-up approach and the expectation to act as a bi-lateral individual contributor when needed. What you'll be doing. The Global Head of Risk Solutions has a direct reporting line into Quantexa's Chief Product Officer. They form an integral part of the core Product Leadership Team and have a critical voice in determining overall Product Strategy and prioritizing Product roadmap. The Global Head of Risk and the team are recognized as SMEs by other functions across the business (e.g.; Sales, Customer Success, etc ) and are sought out to guide, shape, and credentialize when the expertise is needed. Responsibilities will include: Solution Strategy & Market Leadership Define and drive the global strategy, vision, and roadmap for Quantexa's Risk Solutions across Credit, Lending, Operational Risk, Resilience, and ESG/Climate Risk. Act as the market voice, tracking regulatory changes, risk transformation priorities, competitive trends, and customer needs. Produce high-impact thought leadership: whitepapers, blogs, keynote presentations, analyst briefings and client roundtables. Establish yourself as a recognised authority and spokesperson for risk innovation. Build market eminence through thought leadership, industry conferences & events and client roundtables - all in support of Quantexa's brand, corporate positioning, and field marketing strategy. Cross Functional Leadership Work closely with Product, GTM, Solutions, Marketing, Alliances and Customer Success to deliver solutions that resonate with the market. Build risk-focused campaigns and scalable Solution narratives which align to the business issues, enterprise value and messaging required within the respective industry. Shape solution narratives and messaging with Product Marketing for senior buyers in global banks. Support Sales and Pre Sales on strategic pursuits - owning shaping, positioning, and differentiating our Risk Solutions. Partner with regional Sales leaders to build regional specific Go to Market campaigns for Risk. Go To Market Execution & Growth Create, refine, and execute global GTM plans for Risk Solutions, working with regional sales leads. Define strategic target accounts and high value client opportunities in partnership with Sales leadership. Collaborate with Product Marketing to ensure Risk relevant specificity in the design, market narrative and positioning, as well as innovating new banking risk relevant narrative based on our core Platform. Work with Alliances team to identify, stand up and nurture strategic relationships with ecosystem partners relevant to the industry which drive scale, differentiation and non linear growth. Team Leadership Lead, coach, and develop a global team of Solution Owners, including management of two direct reports. Foster a culture of innovation, collaboration, and continuous improvement across regions and functions. What You'll bring. You are a strategic yet deeply hands on leader who can move fluidly between C suite engagements, partner negotiations, internal strategy discussions, and detailed solution work. You will be a self starter with vision and an ability to evangelize that vision compellingly. Strong executive presence, with a proven ability to influence, engage and build trust with C suite stakeholders within major global banks. Financial Services or consulting experience across Credit & Lending, Operational Risk, Risk Transformation, Resilience, ESG/Climate Risk or related domains. Given the fast pace and dynamic nature of our business, Solution Owners must possess high levels of resilience and a collaborative approach to getting things done. Experience operating across Product, Sales, Alliances in a matrixed environment and within a software product company. Proven track record building and nurturing relationships within the partner ecosystem (cloud providers, global consultancies, system integrators, data partners). Ability to connect high-level vision with practical execution - a "roll up your sleeves" operator who is comfortable being a bilateral individual contributor when needed. Excellent communication skills; able to translate technical detail into compelling business value narratives. Experience producing or delivering industry thought leadership (e.g. conference speaking, whitepapers, analyst engagement). Experience managing and developing small, high performing teams. Additional nice to have experience includes: Creativity. One of our favourites. You'll contribute to development of the solution materials covering all aspects of our product. Technical acumen to create narratives and scripts for custom demos, wireframes and solution designs &/or an understanding of big data or data science. It would also be nice if you have experience of working with financial services across Europe, North America or APAC regions. Knowledge of Entity Resolution, Graph analytics or Decision Intelligence solutions. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection Cycle Scheme & Tech Scheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company-wide socials Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our 'Work from Anywhere' policy Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Apr 18, 2026
Full time
What we're all about. Do you ever feel driven to make things better than they were yesterday? At Quantexa, that instinct powers everything we do. Our culture of discovery, innovation, and collaboration enables us to build meaningful relationships with customers and transform the industries we serve. With over 47 nationalities represented and more than 20 languages spoken, our diverse and inclusive environment fuels creativity and impact. We're heading in one direction: the future. We'd love you to join us. The Opportunity. We are seeking a Global Head of Risk Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa's solutions across: Financial Risk (with particular focus on Credit) Non-Financial Risk (excluding Fraud and Financial Crime) Become an integral part of the leadership team that is setting Product Strategy and charting an ambitious path forward for Quantexa, with a mandate to accelerate growth of our Risk Solutions across Financial Services globally. You will serve as a respected industry thought leader, representing Quantexa at major events, in front of analysts, and with senior stakeholders across top-tier financial institutions. You will own the solution strategy, shape the product roadmap, and work across Product, Marketing, Sales, Alliances, and Delivery teams to deliver market leading solutions. The role includes leadership of a global team, initially having two direct reports (in US and London), and requires periodic international travel. It combines high-level strategic influence with a hands on, sleeves rolled-up approach and the expectation to act as a bi-lateral individual contributor when needed. What you'll be doing. The Global Head of Risk Solutions has a direct reporting line into Quantexa's Chief Product Officer. They form an integral part of the core Product Leadership Team and have a critical voice in determining overall Product Strategy and prioritizing Product roadmap. The Global Head of Risk and the team are recognized as SMEs by other functions across the business (e.g.; Sales, Customer Success, etc ) and are sought out to guide, shape, and credentialize when the expertise is needed. Responsibilities will include: Solution Strategy & Market Leadership Define and drive the global strategy, vision, and roadmap for Quantexa's Risk Solutions across Credit, Lending, Operational Risk, Resilience, and ESG/Climate Risk. Act as the market voice, tracking regulatory changes, risk transformation priorities, competitive trends, and customer needs. Produce high-impact thought leadership: whitepapers, blogs, keynote presentations, analyst briefings and client roundtables. Establish yourself as a recognised authority and spokesperson for risk innovation. Build market eminence through thought leadership, industry conferences & events and client roundtables - all in support of Quantexa's brand, corporate positioning, and field marketing strategy. Cross Functional Leadership Work closely with Product, GTM, Solutions, Marketing, Alliances and Customer Success to deliver solutions that resonate with the market. Build risk-focused campaigns and scalable Solution narratives which align to the business issues, enterprise value and messaging required within the respective industry. Shape solution narratives and messaging with Product Marketing for senior buyers in global banks. Support Sales and Pre Sales on strategic pursuits - owning shaping, positioning, and differentiating our Risk Solutions. Partner with regional Sales leaders to build regional specific Go to Market campaigns for Risk. Go To Market Execution & Growth Create, refine, and execute global GTM plans for Risk Solutions, working with regional sales leads. Define strategic target accounts and high value client opportunities in partnership with Sales leadership. Collaborate with Product Marketing to ensure Risk relevant specificity in the design, market narrative and positioning, as well as innovating new banking risk relevant narrative based on our core Platform. Work with Alliances team to identify, stand up and nurture strategic relationships with ecosystem partners relevant to the industry which drive scale, differentiation and non linear growth. Team Leadership Lead, coach, and develop a global team of Solution Owners, including management of two direct reports. Foster a culture of innovation, collaboration, and continuous improvement across regions and functions. What You'll bring. You are a strategic yet deeply hands on leader who can move fluidly between C suite engagements, partner negotiations, internal strategy discussions, and detailed solution work. You will be a self starter with vision and an ability to evangelize that vision compellingly. Strong executive presence, with a proven ability to influence, engage and build trust with C suite stakeholders within major global banks. Financial Services or consulting experience across Credit & Lending, Operational Risk, Risk Transformation, Resilience, ESG/Climate Risk or related domains. Given the fast pace and dynamic nature of our business, Solution Owners must possess high levels of resilience and a collaborative approach to getting things done. Experience operating across Product, Sales, Alliances in a matrixed environment and within a software product company. Proven track record building and nurturing relationships within the partner ecosystem (cloud providers, global consultancies, system integrators, data partners). Ability to connect high-level vision with practical execution - a "roll up your sleeves" operator who is comfortable being a bilateral individual contributor when needed. Excellent communication skills; able to translate technical detail into compelling business value narratives. Experience producing or delivering industry thought leadership (e.g. conference speaking, whitepapers, analyst engagement). Experience managing and developing small, high performing teams. Additional nice to have experience includes: Creativity. One of our favourites. You'll contribute to development of the solution materials covering all aspects of our product. Technical acumen to create narratives and scripts for custom demos, wireframes and solution designs &/or an understanding of big data or data science. It would also be nice if you have experience of working with financial services across Europe, North America or APAC regions. Knowledge of Entity Resolution, Graph analytics or Decision Intelligence solutions. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection Cycle Scheme & Tech Scheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company-wide socials Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our 'Work from Anywhere' policy Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply
Cyber Security Analyst
The Boeing Company Waddington, Lincolnshire
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing delivers leading-edge platforms, technology, services, and capabilities to bring the best value to the Ministry of Defence and UK national security services. Employing more than 1,800 people, Boeing Defence UK provides long-term support for more than 120 Boeing military rotary wing and fixed wing aircrafts in the UK. For example, the Chinook and Apache helicopters, and the Poseidon and C-17 airplanes. Our support ranges from mission critical Logistics Information Services, next generation in flight digital tools, to aircraft and operational modelling and simulation methodology. Find your future with us! Role Responsibilities The role is based in Waddington, Lincolnshire, working 5 Days a week on site.Please note: this role will require you to work an early/late shift pattern with occasional surge hours. A Cyber Security Analyst is the first line of defense within our Security Operations Center (SOC) at Boeing Defence UK. You will be responsible for monitoring, triaging, and responding to security alerts generated across our network and infrastructure. This role is critical in maintaining the integrity of our systems and protecting sensitive data from emerging cyber threats. You will work within the established monitoring and response frameworks to enable the timely and effective response and management of incidents, alarms, notifications, calls and all other activities related to the SOC including new and emerging cyber threats. Respond to security events, requests and incidents logged in management systems. Monitor the security posture of the IT estate and identify anomalous activity and behaviours by the use of monitoring tools. Perform in depth analysis of log files, systems, and network traffic. Hunt for suspicious activity based on anomalous activity. Innovate in the areas of SIEM and SOC and develop best practice. Continuously identifying improvements in both tooling and processes to ensure services operated are aligned to industry best practice and Boeing enterprise best practices. Triage/respond to 2nd/3rd line escalation of incidents. Work to well-defined SLAs & KPIs. Basic Qualifications (Required Skills/Experience): A degree in Computer Science, Cyber Security, or a similar, related field. Prior experience in an IT Support, Helpdesk or related role/internship is highly beneficial. Strong analytical and problem solving skills with high attention to detail. Foundational Knowledge: Solid understanding security operations and identifying threats. Operating Systems: Proficiency in Windows and Linux environments. Security Tools: Familiarity with common security tools. Incident Response: Basic understanding of the incident response lifecycle. Preferred Qualifications (Desired Skills/Experience): Certifications: CompTIA Security+, CySA+, or equivalent entry level security certifications. Tool Experience: Common SIEM and vulnerability management tooling experience. Security Clearance and Eligibility Important information regarding this role: This role is for a locally hired position in the UK and candidates must have current legal authorisation to work immediately in the UK. Boeing will not attempt to obtain immigration and / or labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing US based payroll. Please note that this role will require you to undergo a security clearance check with no caveats (Security Check SC ; please view further information about this here). Applications for this position will be accepted until Apr. 15, 2026 Export Control Requirements: This is not an Export Control position. Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain United Kingdom Security Check. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Shift Worker (United Kingdom) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Apr 17, 2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing delivers leading-edge platforms, technology, services, and capabilities to bring the best value to the Ministry of Defence and UK national security services. Employing more than 1,800 people, Boeing Defence UK provides long-term support for more than 120 Boeing military rotary wing and fixed wing aircrafts in the UK. For example, the Chinook and Apache helicopters, and the Poseidon and C-17 airplanes. Our support ranges from mission critical Logistics Information Services, next generation in flight digital tools, to aircraft and operational modelling and simulation methodology. Find your future with us! Role Responsibilities The role is based in Waddington, Lincolnshire, working 5 Days a week on site.Please note: this role will require you to work an early/late shift pattern with occasional surge hours. A Cyber Security Analyst is the first line of defense within our Security Operations Center (SOC) at Boeing Defence UK. You will be responsible for monitoring, triaging, and responding to security alerts generated across our network and infrastructure. This role is critical in maintaining the integrity of our systems and protecting sensitive data from emerging cyber threats. You will work within the established monitoring and response frameworks to enable the timely and effective response and management of incidents, alarms, notifications, calls and all other activities related to the SOC including new and emerging cyber threats. Respond to security events, requests and incidents logged in management systems. Monitor the security posture of the IT estate and identify anomalous activity and behaviours by the use of monitoring tools. Perform in depth analysis of log files, systems, and network traffic. Hunt for suspicious activity based on anomalous activity. Innovate in the areas of SIEM and SOC and develop best practice. Continuously identifying improvements in both tooling and processes to ensure services operated are aligned to industry best practice and Boeing enterprise best practices. Triage/respond to 2nd/3rd line escalation of incidents. Work to well-defined SLAs & KPIs. Basic Qualifications (Required Skills/Experience): A degree in Computer Science, Cyber Security, or a similar, related field. Prior experience in an IT Support, Helpdesk or related role/internship is highly beneficial. Strong analytical and problem solving skills with high attention to detail. Foundational Knowledge: Solid understanding security operations and identifying threats. Operating Systems: Proficiency in Windows and Linux environments. Security Tools: Familiarity with common security tools. Incident Response: Basic understanding of the incident response lifecycle. Preferred Qualifications (Desired Skills/Experience): Certifications: CompTIA Security+, CySA+, or equivalent entry level security certifications. Tool Experience: Common SIEM and vulnerability management tooling experience. Security Clearance and Eligibility Important information regarding this role: This role is for a locally hired position in the UK and candidates must have current legal authorisation to work immediately in the UK. Boeing will not attempt to obtain immigration and / or labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing US based payroll. Please note that this role will require you to undergo a security clearance check with no caveats (Security Check SC ; please view further information about this here). Applications for this position will be accepted until Apr. 15, 2026 Export Control Requirements: This is not an Export Control position. Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain United Kingdom Security Check. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Shift Worker (United Kingdom) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Data Management Specialist
WeAreTechWomen Manchester, Lancashire
Job Description Data Management Senior Analyst Location: Manchester Salary: Competitive salary package depending on experience Career Level: Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO As a team: We have an exciting opportunity for a Data Management Senior Analyst to join our Data & AI Practice. As a Data Management Senior Analyst, you will be responsible for designing and implementing Master Data Management (MDM) solutions that support enterprise-wide data governance, quality, and integration initiatives. You will work closely with business and technical stakeholders to ensure that MDM strategies align with organizational goals and deliver measurable value. We deliver scalable, business critical solutions for our clients in the Data Management and Governance team. Our end-to-end experience allows our Data practitioners to advise on Data management and Strategy, Modelling, MDM, Data Quality, Metadata Management, Data Privacy and compliance through to Data Mesh and Marketplace. Our technology and consulting expertise and breadth skills enables transformational change at any scale. You will learn, grow and advance amongst an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to our global training and network of experts, this is the role for you. In our team you will learn How to showcase and apply your existing skills onto our clients landscapes How to grow your skills working on challenging and innovative solutions in the Masterdata Management and Data Quality spaces Work on new technologies with demanding clients and grow your Data expertise and consulting skillset Work in highly skilled teams advising and supporting our clients through some of the most complex data challenges ever faced As a Data Management Senior Analyst, you will need to Lead the design and architecture of scalable multidomain MDM solutions using platforms such as Reltio or similar Collaborate with data governance, engineering, and business teams to define data domains, hierarchies, and stewardship models Transform business requirements into detailed technical specifications and innovative solution designs Ensure data quality, consistency, and compliance across all systems and processes within the Master Data Management solution Provide functional and technical guidance during implementation, testing, and deployment of MDM solutions Possessing a robust expertise in data modelling, integration, and data lifecycle management, adept at offering insightful guidance on best practices in these areas Bring comprehensive technical and functional thought leadership to both business and development teams, ensuring seamless MDM implementation of the solution while effectively addressing business challenges Qualifications Hands on experience in MDM solution architecture and implementation Strong knowledge of MDM platforms (e.g., Reltio, Informatica MDM, STIBO, Semarchy, etc.) Experience with data governance frameworks and enterprise data modeling Familiarity with cloud based data platforms and integration tools Proven ability to work in cross functional teams and manage stakeholder expectations Set yourself apart DAMA CDMP and DCAM accredited Defining and implementing reference data and metadata management, including next generation solutions and strategies, operating models, architecture and solution components What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 29/05/26 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Data Management Senior Analyst Location: Manchester Salary: Competitive salary package depending on experience Career Level: Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO As a team: We have an exciting opportunity for a Data Management Senior Analyst to join our Data & AI Practice. As a Data Management Senior Analyst, you will be responsible for designing and implementing Master Data Management (MDM) solutions that support enterprise-wide data governance, quality, and integration initiatives. You will work closely with business and technical stakeholders to ensure that MDM strategies align with organizational goals and deliver measurable value. We deliver scalable, business critical solutions for our clients in the Data Management and Governance team. Our end-to-end experience allows our Data practitioners to advise on Data management and Strategy, Modelling, MDM, Data Quality, Metadata Management, Data Privacy and compliance through to Data Mesh and Marketplace. Our technology and consulting expertise and breadth skills enables transformational change at any scale. You will learn, grow and advance amongst an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to our global training and network of experts, this is the role for you. In our team you will learn How to showcase and apply your existing skills onto our clients landscapes How to grow your skills working on challenging and innovative solutions in the Masterdata Management and Data Quality spaces Work on new technologies with demanding clients and grow your Data expertise and consulting skillset Work in highly skilled teams advising and supporting our clients through some of the most complex data challenges ever faced As a Data Management Senior Analyst, you will need to Lead the design and architecture of scalable multidomain MDM solutions using platforms such as Reltio or similar Collaborate with data governance, engineering, and business teams to define data domains, hierarchies, and stewardship models Transform business requirements into detailed technical specifications and innovative solution designs Ensure data quality, consistency, and compliance across all systems and processes within the Master Data Management solution Provide functional and technical guidance during implementation, testing, and deployment of MDM solutions Possessing a robust expertise in data modelling, integration, and data lifecycle management, adept at offering insightful guidance on best practices in these areas Bring comprehensive technical and functional thought leadership to both business and development teams, ensuring seamless MDM implementation of the solution while effectively addressing business challenges Qualifications Hands on experience in MDM solution architecture and implementation Strong knowledge of MDM platforms (e.g., Reltio, Informatica MDM, STIBO, Semarchy, etc.) Experience with data governance frameworks and enterprise data modeling Familiarity with cloud based data platforms and integration tools Proven ability to work in cross functional teams and manage stakeholder expectations Set yourself apart DAMA CDMP and DCAM accredited Defining and implementing reference data and metadata management, including next generation solutions and strategies, operating models, architecture and solution components What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 29/05/26 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Application Support Analyst
EDF Trading Ltd
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control, Finance, Regulatory Reporting and Confirmations and Settlements. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications. Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required. Collaborate with relevant teams to plan, test and implement on-going enhancements to systems Operate within a change-controlled environment through the creation of thorough deployment plans and presentation of business and technical changes to the change board. Liaise with other support/development teams to resolve cross-system issues. Monitor the availability, performance and throughput of supported applications. Share knowledge and expertise with others, supporting team members as required. Experience required Evident systems analysis skills ideally garnered within an energy, commodity or similar trading environment. Able to manage incidents and service requests while providing timely status updates to users. Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes). Experience of a trading-based service delivery environment. Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs. Experience in trading and risk management systems for commodities covering front to back-office is highly desirable. Technical requirements Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment. Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous. Some experience of one or more of the following applications is desirable and indicative of the right type of experience: ION/FIS, CubeLogic, Workday. Experience in Azure App Insights and Microsoft Power Apps Suite is desirable. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. Person specification Excellent communication and interpersonal skills, with an ability to communicate effectively and professionally. Structured, systematic and analytical in approach with a problem-solving mentality. Pro-active approach to monitoring and automation Customer focused, and goal orientated with keen attention to detail. Adept at working with challenging users in a fast-paced trading environment. Willingness to learn new technologies and maintain industry knowledge. Able to communicate technical information in a clear and understandable manner to non-technical stakeholders. Receptive to new ideas and able to adapt to changing demands Able to work flexible hours as requested. Hours of work: 40 hours per week with variable start (07:00 - 09:00) plus additional paid out of hours support rota dutiesWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
Apr 17, 2026
Full time
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control, Finance, Regulatory Reporting and Confirmations and Settlements. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications. Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required. Collaborate with relevant teams to plan, test and implement on-going enhancements to systems Operate within a change-controlled environment through the creation of thorough deployment plans and presentation of business and technical changes to the change board. Liaise with other support/development teams to resolve cross-system issues. Monitor the availability, performance and throughput of supported applications. Share knowledge and expertise with others, supporting team members as required. Experience required Evident systems analysis skills ideally garnered within an energy, commodity or similar trading environment. Able to manage incidents and service requests while providing timely status updates to users. Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes). Experience of a trading-based service delivery environment. Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs. Experience in trading and risk management systems for commodities covering front to back-office is highly desirable. Technical requirements Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment. Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous. Some experience of one or more of the following applications is desirable and indicative of the right type of experience: ION/FIS, CubeLogic, Workday. Experience in Azure App Insights and Microsoft Power Apps Suite is desirable. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. Person specification Excellent communication and interpersonal skills, with an ability to communicate effectively and professionally. Structured, systematic and analytical in approach with a problem-solving mentality. Pro-active approach to monitoring and automation Customer focused, and goal orientated with keen attention to detail. Adept at working with challenging users in a fast-paced trading environment. Willingness to learn new technologies and maintain industry knowledge. Able to communicate technical information in a clear and understandable manner to non-technical stakeholders. Receptive to new ideas and able to adapt to changing demands Able to work flexible hours as requested. Hours of work: 40 hours per week with variable start (07:00 - 09:00) plus additional paid out of hours support rota dutiesWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
Service Desk Analyst
Bates Wells
Service Desk Analyst Department: Information Technology Employment Type: Full Time Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first line IT requests, account setup, hardware preparation and mobile device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You'll need strong customer service skills, good problem solving ability and confidence working in a fast paced environment. A friendly, helpful approach is essential. Key Responsibilities Provide technical support to colleagues across the firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting room technology, including AV and conferencing tools (Teams/Zoom) Assist with network connectivity, VPN access and remote working setups Resolve issues within agreed SLAs and elevate when needed Work with external vendors and IT providers Manage mobile device setup, enrolment and support (MDM, Intune) Manage the joiners movers leavers process, including account creation and hardware allocation Assist with hardware imaging, setup and deployment Participate in on call or out of hours support where required Desirable: Exposure to ITSM tools, basic ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1-2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client focused with strong customer service skills Good problem solving and troubleshooting ability Basic understanding of network infrastructure Proactive, organised and able to manage multiple tasks Strong communication skills Comfortable building relationships across the firm About our IT Team Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We work cohesively and interact daily to support the business and their needs. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits. At Bates Wells, equity, diversity and inclusion are part of who we are and how we work. As a B Corp and purpose driven law firm, we're committed to building a workplace that is fair, inclusive and representative of all.
Apr 17, 2026
Full time
Service Desk Analyst Department: Information Technology Employment Type: Full Time Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first line IT requests, account setup, hardware preparation and mobile device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You'll need strong customer service skills, good problem solving ability and confidence working in a fast paced environment. A friendly, helpful approach is essential. Key Responsibilities Provide technical support to colleagues across the firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting room technology, including AV and conferencing tools (Teams/Zoom) Assist with network connectivity, VPN access and remote working setups Resolve issues within agreed SLAs and elevate when needed Work with external vendors and IT providers Manage mobile device setup, enrolment and support (MDM, Intune) Manage the joiners movers leavers process, including account creation and hardware allocation Assist with hardware imaging, setup and deployment Participate in on call or out of hours support where required Desirable: Exposure to ITSM tools, basic ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1-2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client focused with strong customer service skills Good problem solving and troubleshooting ability Basic understanding of network infrastructure Proactive, organised and able to manage multiple tasks Strong communication skills Comfortable building relationships across the firm About our IT Team Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We work cohesively and interact daily to support the business and their needs. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits. At Bates Wells, equity, diversity and inclusion are part of who we are and how we work. As a B Corp and purpose driven law firm, we're committed to building a workplace that is fair, inclusive and representative of all.
NURSING & MIDWIFERY COUNCIL
Application Support Analyst
NURSING & MIDWIFERY COUNCIL City, Edinburgh
About the team and what we do The transformation and technology directorate is a new directorate which will lead on operational transformation. This includes building ongoing work to make FtP efficient, ensure quality assurance across the whole process, reduce disparities and cut cost. This directorate will also drive forward the moderation of the NMC to ensure it is fit for the future. This directorate will be essential in 'Building a new NMC'. Your role and impact In your role as Application Support Analyst, you will be providing technical support for the NMC applications, ensuring business-critical software applications runs smoothly and efficiently for end users. You will also be expected to investigate and resolve applications related incidents and service requests. Further to this, you will be required to provide technical support and expertise to projects and change initiatives, supporting go-live and service transitions processes. What you'll bring Highly level of skill in using system admin tool Deep knowledge of ITIL process, problem and change management The ability to problem solve and identify reoccurring issues and patterns, demonstrating strong troubleshooting skills Excellent communication and interpersonal skills, with the ability of building and maintaining strong relationships across the business and with external stakeholders Salary Details London - £49,473 - £54,970 Edinburgh - £48,658 - £54,064
Apr 17, 2026
Full time
About the team and what we do The transformation and technology directorate is a new directorate which will lead on operational transformation. This includes building ongoing work to make FtP efficient, ensure quality assurance across the whole process, reduce disparities and cut cost. This directorate will also drive forward the moderation of the NMC to ensure it is fit for the future. This directorate will be essential in 'Building a new NMC'. Your role and impact In your role as Application Support Analyst, you will be providing technical support for the NMC applications, ensuring business-critical software applications runs smoothly and efficiently for end users. You will also be expected to investigate and resolve applications related incidents and service requests. Further to this, you will be required to provide technical support and expertise to projects and change initiatives, supporting go-live and service transitions processes. What you'll bring Highly level of skill in using system admin tool Deep knowledge of ITIL process, problem and change management The ability to problem solve and identify reoccurring issues and patterns, demonstrating strong troubleshooting skills Excellent communication and interpersonal skills, with the ability of building and maintaining strong relationships across the business and with external stakeholders Salary Details London - £49,473 - £54,970 Edinburgh - £48,658 - £54,064
Consumer Insights Analyst
Internetwork Expert
ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world's foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are looking for an ambitious and driven Consumer Insights Analyst to join our Data & Insights team. The successful candidate will play a pivotal role in delivering data-led insights to both our UK and US clients, helping them make informed decisions that enhance their marketing and audience strategies. This is not a purely technical or BI-focused analytics role. It is centred on consumer insights, audience behaviour, and storytelling. As a Consumer Insights Analyst, you will analyse audience and consumer data to uncover meaningful insights and translate them into clear, compelling narratives for both internal teams and clients. Your work will directly influence marketing strategy, creative direction, and campaign optimisation. A key aspect of this role is delivering client-facing insights and ensuring clients understand the impact of their digital marketing and audience engagement strategies. You will take ownership of developing insight-driven outputs and recommendations, helping refine media strategy through structured analysis. You will contribute to audience segmentation and behavioural analysis, support the preparation and structuring of data for analysis, and work across a variety of insight projects. This is a dynamic and collaborative role with opportunities to work on high-profile marketing intelligence projects across digital and offline channels. KEY RESPONSIBILITIES Support the delivery of insight-driven analysis for client campaigns and new business pitches Analyse campaign performance and audience data to identify trends, patterns, and opportunities Help create clear, engaging reports and presentations tailored to different audiences Contribute to client-facing deliverables, with increasing exposure over time Assist in creative performance analysis, helping improve messaging and engagement Use a mix of data sources such as social listening, search trends, and survey data to build a holistic view of audiences Work with tools such as GWI, Pulsar, Glimpse, and BuzzSumo to explore audience behaviour Support the development and maintenance of ad-hoc insights dashboards (Tableau, Looker Studio, etc.) Contribute ideas on how to improve insight generation, storytelling, and processes. Essential Skills & Experience At least 1 year of experience working with consumer insights, audience research, or behavioural data Exposure to or experience with consumer research tools or data sources (e.g. social listening, search data, surveys, GWI, etc.) Ability to own end-to-end delivery of insight reports (with support) Ability to manage multiple projects simultaneously Delivering work to deadlines and client standards Taking briefs and turning them into structured outputs independently (over time) Ability to interpret data and communicate findings clearly Basic understanding of digital marketing or analytics, including channels such as paid search, SEO, programmatic and paid social Comfortable with tools like Excel / Google Sheets Experience with Looker Studio, or similar, is a bonus. Non-Negotiables (Core Mindset) Structured thinking Attention to detail/accuracy Ability to follow and apply consultancy research frameworks Ability to present insights clearly and confidently (even if early stage) Translate data into simple, actionable stories Keen to learn and grow quickly in a fast-paced environment Proactive - you take initiative rather than waiting for direction Adaptable - comfortable working across different projects and challenges Innovative thinker - you enjoy exploring new ideas and approaches Strong interest in psychology, human behaviour, and audience insight. Secondary Strengths (Nice to Have) Exposure to research tools (e.g. social listening, surveys, audience platforms) Interest in technology, data, or coding (no need to be highly technical) Comfortable or motivated to become client-facing and build relationships Curious mindset with a genuine interest in how things work and why. Tech (you'll be exposed to) Tableau / Looker Studio Audience & research tools (GWI, Pulsar, Brandwatch, Buzzsumo, YouGov etc.) Digital marketing platforms (Google, Meta, etc.) Why this role? Work with high-profile clients across entertainment and culture Build a strong foundation in data, insights, and strategy Gain client-facing experience early in your career Be part of a collaborative, curious, and ambitious team. ADDITIONAL INFORMATION Please note: This role is focused on consumer insights, audience behaviour, and storytelling. We encourage applications from candidates with relevant experience in these areas. If your background is primarily in highly technical analytics, engineering, or BI without a focus on consumer insights, this role is unlikely to be the right fit. 25-day holiday allowance excluding Bank Holidays (plus extra time off over Christmas) One extra day's holiday accrued for each of the first three years of service Competitive salary benchmarked annually Early Friday finish (3pm) - subject to business requirements Enhanced family-friendly and personal leave policies Health cash plan (after 3 months) and employee assistance programme Hybrid working (Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays) Working from home equipment allowance Free tickets to live events Structured personal development and training programmes Opportunities to attend industry conferences and shape agency culture. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at
Apr 17, 2026
Full time
ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world's foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are looking for an ambitious and driven Consumer Insights Analyst to join our Data & Insights team. The successful candidate will play a pivotal role in delivering data-led insights to both our UK and US clients, helping them make informed decisions that enhance their marketing and audience strategies. This is not a purely technical or BI-focused analytics role. It is centred on consumer insights, audience behaviour, and storytelling. As a Consumer Insights Analyst, you will analyse audience and consumer data to uncover meaningful insights and translate them into clear, compelling narratives for both internal teams and clients. Your work will directly influence marketing strategy, creative direction, and campaign optimisation. A key aspect of this role is delivering client-facing insights and ensuring clients understand the impact of their digital marketing and audience engagement strategies. You will take ownership of developing insight-driven outputs and recommendations, helping refine media strategy through structured analysis. You will contribute to audience segmentation and behavioural analysis, support the preparation and structuring of data for analysis, and work across a variety of insight projects. This is a dynamic and collaborative role with opportunities to work on high-profile marketing intelligence projects across digital and offline channels. KEY RESPONSIBILITIES Support the delivery of insight-driven analysis for client campaigns and new business pitches Analyse campaign performance and audience data to identify trends, patterns, and opportunities Help create clear, engaging reports and presentations tailored to different audiences Contribute to client-facing deliverables, with increasing exposure over time Assist in creative performance analysis, helping improve messaging and engagement Use a mix of data sources such as social listening, search trends, and survey data to build a holistic view of audiences Work with tools such as GWI, Pulsar, Glimpse, and BuzzSumo to explore audience behaviour Support the development and maintenance of ad-hoc insights dashboards (Tableau, Looker Studio, etc.) Contribute ideas on how to improve insight generation, storytelling, and processes. Essential Skills & Experience At least 1 year of experience working with consumer insights, audience research, or behavioural data Exposure to or experience with consumer research tools or data sources (e.g. social listening, search data, surveys, GWI, etc.) Ability to own end-to-end delivery of insight reports (with support) Ability to manage multiple projects simultaneously Delivering work to deadlines and client standards Taking briefs and turning them into structured outputs independently (over time) Ability to interpret data and communicate findings clearly Basic understanding of digital marketing or analytics, including channels such as paid search, SEO, programmatic and paid social Comfortable with tools like Excel / Google Sheets Experience with Looker Studio, or similar, is a bonus. Non-Negotiables (Core Mindset) Structured thinking Attention to detail/accuracy Ability to follow and apply consultancy research frameworks Ability to present insights clearly and confidently (even if early stage) Translate data into simple, actionable stories Keen to learn and grow quickly in a fast-paced environment Proactive - you take initiative rather than waiting for direction Adaptable - comfortable working across different projects and challenges Innovative thinker - you enjoy exploring new ideas and approaches Strong interest in psychology, human behaviour, and audience insight. Secondary Strengths (Nice to Have) Exposure to research tools (e.g. social listening, surveys, audience platforms) Interest in technology, data, or coding (no need to be highly technical) Comfortable or motivated to become client-facing and build relationships Curious mindset with a genuine interest in how things work and why. Tech (you'll be exposed to) Tableau / Looker Studio Audience & research tools (GWI, Pulsar, Brandwatch, Buzzsumo, YouGov etc.) Digital marketing platforms (Google, Meta, etc.) Why this role? Work with high-profile clients across entertainment and culture Build a strong foundation in data, insights, and strategy Gain client-facing experience early in your career Be part of a collaborative, curious, and ambitious team. ADDITIONAL INFORMATION Please note: This role is focused on consumer insights, audience behaviour, and storytelling. We encourage applications from candidates with relevant experience in these areas. If your background is primarily in highly technical analytics, engineering, or BI without a focus on consumer insights, this role is unlikely to be the right fit. 25-day holiday allowance excluding Bank Holidays (plus extra time off over Christmas) One extra day's holiday accrued for each of the first three years of service Competitive salary benchmarked annually Early Friday finish (3pm) - subject to business requirements Enhanced family-friendly and personal leave policies Health cash plan (after 3 months) and employee assistance programme Hybrid working (Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays) Working from home equipment allowance Free tickets to live events Structured personal development and training programmes Opportunities to attend industry conferences and shape agency culture. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry
Ernst & Young Advisory Services Sdn Bhd City, Belfast
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Join our Customer Transformation team and help clients radically improve their customer-facing operations. You'll work on exciting projects that transform customer experience, drive sustainable growth, and enhance business outcomes. This is your chance to shape how organisations connect with their customers through innovative digital solutions and user-centric strategies. Your key responsibilities Lead and support full project lifecycles using agile, hybrid, or waterfall methodologies. Conduct business analysis including requirements gathering, prioritisation, and data analysis. Facilitate workshops and engage with senior stakeholders to drive business outcomes. Collaborate with cross-functional teams to deliver customer-centred technology solutions. Support CRM and omnichannel transformation initiatives. Design and optimise customer-facing business processes. Skills and attributes for Success Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Technical proficiency with CRM platforms and business process modelling tools. Ability to manage multiple tasks and collaborate effectively in teams. Customer-focused mindset with attention to detail. Ideally, You'll also have Experience with Lean, Six Sigma, and Agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Product Owner or Scrum Master experience. What we look for We're looking for innovative, agile thinkers who are passionate about customer experience and digital transformation. You'll thrive in a collaborative environment and be driven to make a meaningful impact through inclusive leadership and creative problem-solving. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 17, 2026
Full time
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Join our Customer Transformation team and help clients radically improve their customer-facing operations. You'll work on exciting projects that transform customer experience, drive sustainable growth, and enhance business outcomes. This is your chance to shape how organisations connect with their customers through innovative digital solutions and user-centric strategies. Your key responsibilities Lead and support full project lifecycles using agile, hybrid, or waterfall methodologies. Conduct business analysis including requirements gathering, prioritisation, and data analysis. Facilitate workshops and engage with senior stakeholders to drive business outcomes. Collaborate with cross-functional teams to deliver customer-centred technology solutions. Support CRM and omnichannel transformation initiatives. Design and optimise customer-facing business processes. Skills and attributes for Success Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Technical proficiency with CRM platforms and business process modelling tools. Ability to manage multiple tasks and collaborate effectively in teams. Customer-focused mindset with attention to detail. Ideally, You'll also have Experience with Lean, Six Sigma, and Agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Product Owner or Scrum Master experience. What we look for We're looking for innovative, agile thinkers who are passionate about customer experience and digital transformation. You'll thrive in a collaborative environment and be driven to make a meaningful impact through inclusive leadership and creative problem-solving. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Senior Network Analyst
Kwantlen Polytechnique University
We are currently seeking a Senior Network Analyst to join our IT team. Job Overview To provide technical direction and leadership for communication systems, data/voice/cable enhancements and maintenance and to provide leadership to the support staff responsible for supporting these services. Please note: Priority consideration will be given to BCGEU employees currently impacted by layoff at the same or lower pay grade. Education and Experience Completion of a university degree/diploma in computing/networking studies, In depth experience leading design/planning/implementation of enterprise computing/networking and data communication projects. Expert knowledge of computer, networking and telecommunication system and services. In depth knowledge of communication system operations, including the ability to quickly grasp new concepts and plan services using new technology. Expert knowledge of network security technologies and secure design principles, including various firewall technologies (such as Palo Alto and Juniper SRX), IDS/IPS, device hardening and configuration best practices. Experience with PCI Compliance activities such as penetration test result analysis, remediation activities, etc. Excellent verbal and written communication skills and well-developed interpersonal skills. Ability to work under minimal supervision, under own initiative and as an effective team member. Ability to independently organize work to achieve predetermined goals and meet deadlines. Understanding of key trends and players in the software industry, particularly with respect to enterprise solutions, and cloud-based technologies. Superior organizational skills with the ability to set priorities, follow-up and ability to manage multiple concurrent initiatives to meet challenging deadlines. Ability to research, evaluate and plan the implementation of emerging technology. Excellent interpersonal and relationship-building skills for collaborating with team members and various business units. Ability to lead complex technical network support and preventive maintenance improvement projects. Understanding of key trends and players in the network industry. Superior organizational skills with the ability to set priorities, follow-up and meet challenging deadlines. Ability to take a leadership role in implementing network projects. Proven ability to work in a team environment. Excellent business writing skills. Ability to work independently in an extremely busy, varied and diverse environment with changing priorities. Ability to communicate complex and technical concepts clearly with non-technical as well as technical personnel at all levels of the organization. A high degree of initiative and self-motivation. The ability to manage multiple concurrent initiatives. Required to work occasionally on Saturday, Sunday, evening and travel between campuses. Knowledge, Skills & Abilities Red Hat and Office 365 Administration Minimum of 7 years' progressive experience in Red Hat and Office 365 Administration. Minimum 2 years hands on experience in administrating Red Hat Enterprise Linux Operating system in an enterprise environment (Red Hat Certified System Administrator (RHCSA) certification is an asset) Minimum 2 years hands on experience in Microsoft Windows Server Operating systems administration in an enterprise environment Minimum 2 years hand on experience in scripting and automation with advanced knowledge in PowerShell and Linux shell scripting required. JSON, YAML, Python is an asset. Minimum 2 years experience in MS Exchange administration (on-prem and Online) Minimum 2 years experience in Microsoft 365 administration including but not limited to Azure AD, Exchange Online, MS Teams, SharePoint Online Experienced in administering MS Teams with enterprise voice Experienced in MS Active Directory and Domain administration Please click here for a more detailed job description As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement.
Apr 17, 2026
Full time
We are currently seeking a Senior Network Analyst to join our IT team. Job Overview To provide technical direction and leadership for communication systems, data/voice/cable enhancements and maintenance and to provide leadership to the support staff responsible for supporting these services. Please note: Priority consideration will be given to BCGEU employees currently impacted by layoff at the same or lower pay grade. Education and Experience Completion of a university degree/diploma in computing/networking studies, In depth experience leading design/planning/implementation of enterprise computing/networking and data communication projects. Expert knowledge of computer, networking and telecommunication system and services. In depth knowledge of communication system operations, including the ability to quickly grasp new concepts and plan services using new technology. Expert knowledge of network security technologies and secure design principles, including various firewall technologies (such as Palo Alto and Juniper SRX), IDS/IPS, device hardening and configuration best practices. Experience with PCI Compliance activities such as penetration test result analysis, remediation activities, etc. Excellent verbal and written communication skills and well-developed interpersonal skills. Ability to work under minimal supervision, under own initiative and as an effective team member. Ability to independently organize work to achieve predetermined goals and meet deadlines. Understanding of key trends and players in the software industry, particularly with respect to enterprise solutions, and cloud-based technologies. Superior organizational skills with the ability to set priorities, follow-up and ability to manage multiple concurrent initiatives to meet challenging deadlines. Ability to research, evaluate and plan the implementation of emerging technology. Excellent interpersonal and relationship-building skills for collaborating with team members and various business units. Ability to lead complex technical network support and preventive maintenance improvement projects. Understanding of key trends and players in the network industry. Superior organizational skills with the ability to set priorities, follow-up and meet challenging deadlines. Ability to take a leadership role in implementing network projects. Proven ability to work in a team environment. Excellent business writing skills. Ability to work independently in an extremely busy, varied and diverse environment with changing priorities. Ability to communicate complex and technical concepts clearly with non-technical as well as technical personnel at all levels of the organization. A high degree of initiative and self-motivation. The ability to manage multiple concurrent initiatives. Required to work occasionally on Saturday, Sunday, evening and travel between campuses. Knowledge, Skills & Abilities Red Hat and Office 365 Administration Minimum of 7 years' progressive experience in Red Hat and Office 365 Administration. Minimum 2 years hands on experience in administrating Red Hat Enterprise Linux Operating system in an enterprise environment (Red Hat Certified System Administrator (RHCSA) certification is an asset) Minimum 2 years hands on experience in Microsoft Windows Server Operating systems administration in an enterprise environment Minimum 2 years hand on experience in scripting and automation with advanced knowledge in PowerShell and Linux shell scripting required. JSON, YAML, Python is an asset. Minimum 2 years experience in MS Exchange administration (on-prem and Online) Minimum 2 years experience in Microsoft 365 administration including but not limited to Azure AD, Exchange Online, MS Teams, SharePoint Online Experienced in administering MS Teams with enterprise voice Experienced in MS Active Directory and Domain administration Please click here for a more detailed job description As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement.
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry
Ernst & Young Advisory Services Sdn Bhd City, Belfast
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management:Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and Analytics:Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy:Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity:Design and test product concepts and services, iterating with stakeholders. Product and Service Development:Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinkingabilities, with a focus on delivering outcomes and a passion for innovation. Strong understandingof user centred design principles, design thinking and Agile methodologies. Strong Communication Skills:Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, You'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Proven experience in Service Design or a related field. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 17, 2026
Full time
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management:Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and Analytics:Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy:Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity:Design and test product concepts and services, iterating with stakeholders. Product and Service Development:Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinkingabilities, with a focus on delivering outcomes and a passion for innovation. Strong understandingof user centred design principles, design thinking and Agile methodologies. Strong Communication Skills:Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, You'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Proven experience in Service Design or a related field. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry
Ernst & Young Advisory Services Sdn Bhd City, Belfast
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for We are seeking a dynamic and experienced Service Designer to join our Business Consulting - Customer Transformation Team. The ideal candidate for this role is a skilled professional who can effectively translate client insights into strategies, as well as human-centred digital products and services. You will be responsible for leading and growing a team of service designers while developing comprehensive customer strategies, conceptualising innovative product and service solutions, and managing the end-to-end design and implementation of services and products. This role emphasises designing customer interactions across the service journey, ensuring a seamless experience across multiple digital touchpoints, and optimising both front and back office operations. The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, design improved service experiences, validate concepts through prototyping and effectively communicate the rationale behind those solutions to stakeholders to drive optimal business outcomes. Your key responsibilities Design Holistic Services through Cross-Collaboration Design Holistic Services: Utilise human-centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions: Collect and prioritise user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Creative Communication & Co-Design Culture of Innovation: Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Creative Communication & Co-Design: Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Growth Mindset & Stakeholder Engagement Growth Mindset & Stakeholder Engagement: Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. User Experience Improvement: Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. For Senior Manager-Level Candidates Team Management: Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes of success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking, and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. To Qualify for the Role, You Must Have Extensive experience in Service Design. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Research & Design tools: Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. For Manager level candidates: experience in leading multi disciplinary teams, particularly in agile delivery environments. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximise the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Apr 17, 2026
Full time
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for We are seeking a dynamic and experienced Service Designer to join our Business Consulting - Customer Transformation Team. The ideal candidate for this role is a skilled professional who can effectively translate client insights into strategies, as well as human-centred digital products and services. You will be responsible for leading and growing a team of service designers while developing comprehensive customer strategies, conceptualising innovative product and service solutions, and managing the end-to-end design and implementation of services and products. This role emphasises designing customer interactions across the service journey, ensuring a seamless experience across multiple digital touchpoints, and optimising both front and back office operations. The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, design improved service experiences, validate concepts through prototyping and effectively communicate the rationale behind those solutions to stakeholders to drive optimal business outcomes. Your key responsibilities Design Holistic Services through Cross-Collaboration Design Holistic Services: Utilise human-centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions: Collect and prioritise user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Creative Communication & Co-Design Culture of Innovation: Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Creative Communication & Co-Design: Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Growth Mindset & Stakeholder Engagement Growth Mindset & Stakeholder Engagement: Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. User Experience Improvement: Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. For Senior Manager-Level Candidates Team Management: Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes of success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking, and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. To Qualify for the Role, You Must Have Extensive experience in Service Design. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Research & Design tools: Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. For Manager level candidates: experience in leading multi disciplinary teams, particularly in agile delivery environments. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximise the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
IT Manager, Operations Manager, Digital Support Manager
Experis - ManpowerGroup
Job Title Digital Operations Manager/ IT Manager/IT Operations Support Manager Location London Department Digital Operations Salary £65-75k + Benefits Company Overview We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities Team Leadership and Management Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End to End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication Act as the primary point of contact for all digital operations related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management Manage and resolve high priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
Apr 17, 2026
Full time
Job Title Digital Operations Manager/ IT Manager/IT Operations Support Manager Location London Department Digital Operations Salary £65-75k + Benefits Company Overview We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities Team Leadership and Management Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End to End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication Act as the primary point of contact for all digital operations related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management Manage and resolve high priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
Risk & Compliance Senior Analyst
Sword Group Aberdeen, Aberdeenshire
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role The Risk, Compliance & Resilience Advisor shall help to manage compliance and assurance for supporting the Senior Manager - Risk & Compliance and Risk & Resilience Lead by ensuring that: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies Resilience Planning: Support the Global Risk & Resilience Lead in the Development and maintenance of IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions Incident Response and Management: Provide support in DR related incident response activities, including investigating IT security incidents, breaches, and disruptions Issue Identification: Identify and document risk deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans to address identified issues Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders on the status of risk, compliance, and control activities Policy and Procedure Development: Assist in the development and maintenance of risk management, compliance, and control related policies, procedures, and guidelines. Ensure alignment with regulatory requirements and industry best practices in alignment with the Global IS Governance Lead Vendor Risk Management Support: Assist in assessing and managing risks associated with third party vendors and service providers. Evaluate vendor controls and adherence to contractual obligations Continuous Improvement: Identify opportunities for enhancing risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's risk and control environment Project Work: Contribute to project activities as required to ensure GRC requirements are understood and addressed Areas of Accountability, Responsibility and Competence Level Works with the Global Risk & Compliance Senior Manager to support IS in the delivery of governance, compliance, and risk activities, whilst supporting the Integration projects Supports the execution of the security, audit, and compliance activities Supports the Global Risk & Compliance Senior Manager by ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Supports the Risk & Compliance Senior Manager, and Risk & Resilience Lead in any required activities which support improvements in assurance, compliance, and audit activities Addresses findings from identified risks or audits Ensures the ISMS contains an accurate record of risks, events, and issues Supports the internal and external audit investigations Ensures that the audit tests, self certifications, and audit reviews are relevant, consistent, and conducted in accordance with professionally accepted auditing standards Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of performance metrics to improve output May be required to provide out of hours support via an on call rota Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate compliance and risk related concepts to technical and non technical audiences Substantial relevant experience in control management for governance, compliance, IT audits, IS assurance and risk management programmes CISA, CISM or equivalent preferred BSc or equivalent qualification in IT based degree preferred 3+ years relevant IT work experience Proven ability to communicate with technical teams to elicit information and requirements Understanding of regulatory requirements, including cross industry regulations (e.g., GDPR, Data Protection Act) and industry specific regulations Skilled in implementing compliance and control frameworks Proficient in IT governance and quality standards Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT as well as those from NIST, including and Cybersecurity Framework Excellent stakeholder management skills High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgement and maturity Knowledge of OneTrust risk management toolset or similar preferred At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
Apr 17, 2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role The Risk, Compliance & Resilience Advisor shall help to manage compliance and assurance for supporting the Senior Manager - Risk & Compliance and Risk & Resilience Lead by ensuring that: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies Resilience Planning: Support the Global Risk & Resilience Lead in the Development and maintenance of IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions Incident Response and Management: Provide support in DR related incident response activities, including investigating IT security incidents, breaches, and disruptions Issue Identification: Identify and document risk deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans to address identified issues Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders on the status of risk, compliance, and control activities Policy and Procedure Development: Assist in the development and maintenance of risk management, compliance, and control related policies, procedures, and guidelines. Ensure alignment with regulatory requirements and industry best practices in alignment with the Global IS Governance Lead Vendor Risk Management Support: Assist in assessing and managing risks associated with third party vendors and service providers. Evaluate vendor controls and adherence to contractual obligations Continuous Improvement: Identify opportunities for enhancing risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's risk and control environment Project Work: Contribute to project activities as required to ensure GRC requirements are understood and addressed Areas of Accountability, Responsibility and Competence Level Works with the Global Risk & Compliance Senior Manager to support IS in the delivery of governance, compliance, and risk activities, whilst supporting the Integration projects Supports the execution of the security, audit, and compliance activities Supports the Global Risk & Compliance Senior Manager by ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Supports the Risk & Compliance Senior Manager, and Risk & Resilience Lead in any required activities which support improvements in assurance, compliance, and audit activities Addresses findings from identified risks or audits Ensures the ISMS contains an accurate record of risks, events, and issues Supports the internal and external audit investigations Ensures that the audit tests, self certifications, and audit reviews are relevant, consistent, and conducted in accordance with professionally accepted auditing standards Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of performance metrics to improve output May be required to provide out of hours support via an on call rota Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate compliance and risk related concepts to technical and non technical audiences Substantial relevant experience in control management for governance, compliance, IT audits, IS assurance and risk management programmes CISA, CISM or equivalent preferred BSc or equivalent qualification in IT based degree preferred 3+ years relevant IT work experience Proven ability to communicate with technical teams to elicit information and requirements Understanding of regulatory requirements, including cross industry regulations (e.g., GDPR, Data Protection Act) and industry specific regulations Skilled in implementing compliance and control frameworks Proficient in IT governance and quality standards Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT as well as those from NIST, including and Cybersecurity Framework Excellent stakeholder management skills High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgement and maturity Knowledge of OneTrust risk management toolset or similar preferred At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
Business Analyst-Intelligent Automation (Headquarters, Chelmsford)
Essex Police and Kent Police Chelmsford, Essex
Location of Role: Chelmsford Advert Closing Date: 18/04/2026 Starting Salary: £40,890.00 (pro-rata for part-time vacancies) Part/Full Time: Full Time Contract Type: Permanent Working Pattern: Mon-Fri An exciting opportunity has arisen for an experienced and highly self-motivated Business Analyst to work on the Essex Police Automation programme. You will form part of a newly created team that will be central to the introduction and embedding of automation in Essex Police . This opportunity would suit an individual with relevant business analyst qualifications or equivalent experience. You will be able to demonstrate experience of successfully applying Business Analysis and Lean process improvement skills. You will be responsible for developing exemplary business analysis process, practice and templates. You will play a vital role in analysing and optimising business processes, identifying areas for improvement. Through the introduction and delivery of automation processes, y ou will recommend new and innovative approaches to meet business needs. You should have the ability to manage change and drive the implementation of new processes and technologies across the force with energy and enthusiasm. You must be a team player and able to work collaboratively with others. You will establish strong working relationships, engaging with a range of internal and external stakeholders. You will have the ability and confidence to use excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels to present ideas and proposals clearly. You will influence the process design to maximise the benefits , aligning with legislation and best practice . You will support improved performance and service delivery, alongside create efficiencies and savings . You will have delivered services in policing, or a similarly complex environment, using industry recognised approaches. The role will require strong problem-solving and project management skills to plan, coordinate, optimise and d eliver automation projects to set times cale s and budgets. You will have the ability to address technical challenges and evaluate the impact of implemented solutions. The ideal candidate will possess demonstrable technical expertise and experience of automation tools and platforms. You will be familiar with IT environments and have suitable knowledge and understanding of interdependencies of systems, services and technologies - including software development and system integration. Main responsibilities Undertake research and analysis as directed by the Innovation and Vital Signs Manager or Chief Superintendent Automation lead, on a range of automation related enabling projects, identifying areas for improved performance, increased efficiency and opportunities for cost savings. Develop best practice Business Analysis process, practice and templates for use across automation delivery projects. Analyse and document business process maps, overlaying current technology/automation and data flows to establish where change would provide demonstrable benefits. Develop to be business process maps, identifying gaps and improvements in technology/automation support for the revised process to reduce complexity of human and computer interactions and maximise benefits. Engage with all stakeholders to understand the needs and aims of the business in relation to new technology/automation. Provide a critical friend service to departments undertaking process change to establish operational readiness to adopt the new solution/process. Develop functional requirement sets for new technology/automation procurement processes, aligning to the ongoing and emerging automation programme and all its requirements. Identify and resolve problems and issues in all phases of the project, escalating issues to lead stakeholders when necessary, so that complex matters can be resolved and/or issues avoided that might otherwise delay the project. Identify the probability and impact of risks to the Innovation and Vital Signs Manager, Chief Superintendent for Automation, other Stakeholders and Project Managers as appropriate. Enabling project risks to be understood and decision makers to make decisions in the light of full information, mitigate risk scenarios and improve teamwork across the project. Maintain electronic project documentation in a manner that can be audited and that is open to scrutiny, adhering to project management best practice in order to protect the reputation of the force. Review and evaluate the post implementation phase of the project in conjunction with other Operational Change and IT colleagues as appropriate to continually develop business analyst practice, process and documentation. Candidates should demonstrate the following Essential and Desirable skills Essential skills and experience include Business Analysis and Lean process improvement, with a minimum of 3 years working as a business analyst with an element of system analysis. The successful candidate will hold the IIBA Certification of Capability in Business Analysis (CCBA) or equivalent experience. The experience should include definition of functional requirements, procurement process, testing and at least one successfully delivered project which emanated from the requirements they developed. The post holder will be required to possess excellent research and interpersonal skills to be able to effectively review and research all aspects of technology enabled process change. The postholder must have highly developed logical and analytical skills, with the drive to embrace and champion change, which will deliver discernible technology enabled process improvement. An analytical mind-set is essential in order that the post-holder can analyse, interpret and present information, to identify suitable options and be able to consider and communicate the impact/benefit arising from the adoption of alternative options. The successful candidate will require excellent written and oral communication skills to write reports on issues of strategic importance and present confidently to all audiences and in sensitive environments. The postholder must be experienced in the writing and delivery of presentation materials. As this is a team of one, the postholder must be able to influence, negotiate and delegate, demonstrating leadership and engaging others to deliver. The postholder must have strong interpersonal skills and the ability to persuade stakeholders to implement change path to make improvements that may require different ways of thinking, working, technology and/or organisational structure, potentially over more than one force. The post holder must be an adaptable, self-motivated and resilient individual able to plan their time to best effect to meet tight deadlines over a number of competing and concurrent work-strands. A high level of technical competence in Microsoft products at intermediate level or above. A full driving licence is desirable as the post holder is likely to be required to work across several sites due to the collaborative nature of the role. For further information please contact Megan Hiscock at . All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete. kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status. Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at stating 'Application Support and Adjustments' in the title of your email. Alternatively, you can call us on . Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so. If you're not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you're from the UK you must have lived here continuously for the last three years. This doesn't apply to those serving abroad in the British Armed Forces. As a Disability Confident Leader we: Have subjected our Disability Confident self-assessment to external challenge and validation. Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident. Diversity, Equality and Inclusionare central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included. Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
Apr 17, 2026
Full time
Location of Role: Chelmsford Advert Closing Date: 18/04/2026 Starting Salary: £40,890.00 (pro-rata for part-time vacancies) Part/Full Time: Full Time Contract Type: Permanent Working Pattern: Mon-Fri An exciting opportunity has arisen for an experienced and highly self-motivated Business Analyst to work on the Essex Police Automation programme. You will form part of a newly created team that will be central to the introduction and embedding of automation in Essex Police . This opportunity would suit an individual with relevant business analyst qualifications or equivalent experience. You will be able to demonstrate experience of successfully applying Business Analysis and Lean process improvement skills. You will be responsible for developing exemplary business analysis process, practice and templates. You will play a vital role in analysing and optimising business processes, identifying areas for improvement. Through the introduction and delivery of automation processes, y ou will recommend new and innovative approaches to meet business needs. You should have the ability to manage change and drive the implementation of new processes and technologies across the force with energy and enthusiasm. You must be a team player and able to work collaboratively with others. You will establish strong working relationships, engaging with a range of internal and external stakeholders. You will have the ability and confidence to use excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels to present ideas and proposals clearly. You will influence the process design to maximise the benefits , aligning with legislation and best practice . You will support improved performance and service delivery, alongside create efficiencies and savings . You will have delivered services in policing, or a similarly complex environment, using industry recognised approaches. The role will require strong problem-solving and project management skills to plan, coordinate, optimise and d eliver automation projects to set times cale s and budgets. You will have the ability to address technical challenges and evaluate the impact of implemented solutions. The ideal candidate will possess demonstrable technical expertise and experience of automation tools and platforms. You will be familiar with IT environments and have suitable knowledge and understanding of interdependencies of systems, services and technologies - including software development and system integration. Main responsibilities Undertake research and analysis as directed by the Innovation and Vital Signs Manager or Chief Superintendent Automation lead, on a range of automation related enabling projects, identifying areas for improved performance, increased efficiency and opportunities for cost savings. Develop best practice Business Analysis process, practice and templates for use across automation delivery projects. Analyse and document business process maps, overlaying current technology/automation and data flows to establish where change would provide demonstrable benefits. Develop to be business process maps, identifying gaps and improvements in technology/automation support for the revised process to reduce complexity of human and computer interactions and maximise benefits. Engage with all stakeholders to understand the needs and aims of the business in relation to new technology/automation. Provide a critical friend service to departments undertaking process change to establish operational readiness to adopt the new solution/process. Develop functional requirement sets for new technology/automation procurement processes, aligning to the ongoing and emerging automation programme and all its requirements. Identify and resolve problems and issues in all phases of the project, escalating issues to lead stakeholders when necessary, so that complex matters can be resolved and/or issues avoided that might otherwise delay the project. Identify the probability and impact of risks to the Innovation and Vital Signs Manager, Chief Superintendent for Automation, other Stakeholders and Project Managers as appropriate. Enabling project risks to be understood and decision makers to make decisions in the light of full information, mitigate risk scenarios and improve teamwork across the project. Maintain electronic project documentation in a manner that can be audited and that is open to scrutiny, adhering to project management best practice in order to protect the reputation of the force. Review and evaluate the post implementation phase of the project in conjunction with other Operational Change and IT colleagues as appropriate to continually develop business analyst practice, process and documentation. Candidates should demonstrate the following Essential and Desirable skills Essential skills and experience include Business Analysis and Lean process improvement, with a minimum of 3 years working as a business analyst with an element of system analysis. The successful candidate will hold the IIBA Certification of Capability in Business Analysis (CCBA) or equivalent experience. The experience should include definition of functional requirements, procurement process, testing and at least one successfully delivered project which emanated from the requirements they developed. The post holder will be required to possess excellent research and interpersonal skills to be able to effectively review and research all aspects of technology enabled process change. The postholder must have highly developed logical and analytical skills, with the drive to embrace and champion change, which will deliver discernible technology enabled process improvement. An analytical mind-set is essential in order that the post-holder can analyse, interpret and present information, to identify suitable options and be able to consider and communicate the impact/benefit arising from the adoption of alternative options. The successful candidate will require excellent written and oral communication skills to write reports on issues of strategic importance and present confidently to all audiences and in sensitive environments. The postholder must be experienced in the writing and delivery of presentation materials. As this is a team of one, the postholder must be able to influence, negotiate and delegate, demonstrating leadership and engaging others to deliver. The postholder must have strong interpersonal skills and the ability to persuade stakeholders to implement change path to make improvements that may require different ways of thinking, working, technology and/or organisational structure, potentially over more than one force. The post holder must be an adaptable, self-motivated and resilient individual able to plan their time to best effect to meet tight deadlines over a number of competing and concurrent work-strands. A high level of technical competence in Microsoft products at intermediate level or above. A full driving licence is desirable as the post holder is likely to be required to work across several sites due to the collaborative nature of the role. For further information please contact Megan Hiscock at . All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete. kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status. Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at stating 'Application Support and Adjustments' in the title of your email. Alternatively, you can call us on . Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so. If you're not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you're from the UK you must have lived here continuously for the last three years. This doesn't apply to those serving abroad in the British Armed Forces. As a Disability Confident Leader we: Have subjected our Disability Confident self-assessment to external challenge and validation. Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident. Diversity, Equality and Inclusionare central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included. Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
Information Governance Analyst
The Riverside Group
Job Title: Information Governance Analyst Contract Type: Fixed term for 12 months Salary: £46,466.39 per annum (£51,309.09 achieved after 12 successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Liverpool, Speke, Estuary Boulevard If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you do not meet all the essential criteria on the job description. Please note that while we will accept applications on the basis of any valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Information Governance Analyst You will support the organisation's portfolio of change by embedding data quality, ownership and governance into delivery, enabling trusted data through practical standards, controls and stewardship. About you Detailed knowledge of data governance principles Strong knowledge of the GDPR Excellent communication and presentation skills Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Act as an Information Governance advisor to project teams, ensuring data governance, data protection and data quality considerations are embedded into project design and delivery from the outset. Support portfolio and change projects by embedding data quality into delivery, developing and applying practical mechanisms to ensure data produced by projects is accurate, consistent, well owned and fit for purpose. Collaborate with project managers, architects and business analysts to ensure projects align with agreed data governance standards, policies and regulatory requirements. Ensure Riverside meets all its regulatory reporting obligations. Create data governance standards and procedures. Create and maintain a data governance RACI and RAID log. Work closely with operational risk teams to highlight all data risks. Work closely with the DPO to ensure appropriate policies, standards and controls are in place. Identify appropriate data stewards and owners and provide them with support and training. Own and maintain the information asset register. Identify and resolve data quality problems. Evaluate datasets for consistency, completeness, accuracy, and reasonableness. Determine root causes for data quality errors and make recommendations for long-term solutions. Develop process improvements to enhance overall data quality and security. Support the creation and running of a data governance council. Support development, enhancement and maintenance of multiple datasets. Work with the business to create an information store for data dictionaries, glossaries and troubleshooting problems. Other Duties The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford. The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Essential Detailed knowledge of data governance principles Strong knowledge of the GDPR Excellent communication and presentation skills Experience of building and executing plans Experience of meeting and workshop facilitation Experience working with multiple stakeholders Results driven and passionate about data governance Self motivated and able to organise own workload Desirable Experience of the UK housing sector or other highly regulated industry Experience working as part of an agile squad About Us Riverside is one of the UK's leading not for profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Locations Estuary Blvd, Liverpool, L24 8RF, GB
Apr 17, 2026
Full time
Job Title: Information Governance Analyst Contract Type: Fixed term for 12 months Salary: £46,466.39 per annum (£51,309.09 achieved after 12 successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Liverpool, Speke, Estuary Boulevard If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you do not meet all the essential criteria on the job description. Please note that while we will accept applications on the basis of any valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Information Governance Analyst You will support the organisation's portfolio of change by embedding data quality, ownership and governance into delivery, enabling trusted data through practical standards, controls and stewardship. About you Detailed knowledge of data governance principles Strong knowledge of the GDPR Excellent communication and presentation skills Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Act as an Information Governance advisor to project teams, ensuring data governance, data protection and data quality considerations are embedded into project design and delivery from the outset. Support portfolio and change projects by embedding data quality into delivery, developing and applying practical mechanisms to ensure data produced by projects is accurate, consistent, well owned and fit for purpose. Collaborate with project managers, architects and business analysts to ensure projects align with agreed data governance standards, policies and regulatory requirements. Ensure Riverside meets all its regulatory reporting obligations. Create data governance standards and procedures. Create and maintain a data governance RACI and RAID log. Work closely with operational risk teams to highlight all data risks. Work closely with the DPO to ensure appropriate policies, standards and controls are in place. Identify appropriate data stewards and owners and provide them with support and training. Own and maintain the information asset register. Identify and resolve data quality problems. Evaluate datasets for consistency, completeness, accuracy, and reasonableness. Determine root causes for data quality errors and make recommendations for long-term solutions. Develop process improvements to enhance overall data quality and security. Support the creation and running of a data governance council. Support development, enhancement and maintenance of multiple datasets. Work with the business to create an information store for data dictionaries, glossaries and troubleshooting problems. Other Duties The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford. The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Essential Detailed knowledge of data governance principles Strong knowledge of the GDPR Excellent communication and presentation skills Experience of building and executing plans Experience of meeting and workshop facilitation Experience working with multiple stakeholders Results driven and passionate about data governance Self motivated and able to organise own workload Desirable Experience of the UK housing sector or other highly regulated industry Experience working as part of an agile squad About Us Riverside is one of the UK's leading not for profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Locations Estuary Blvd, Liverpool, L24 8RF, GB
Editorial Performance Analyst, London
Telegraph
Editorial Performance AnalystLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the RoleThe Editorial Performance Analyst will work across the newsroom to identify high performing content, provide editorial insights, track performance and make recommendations for improvement.This role is fully onsite.Key Responsibilities Support the Head of Editorial Performance Insights to deliver editorial insight and analysis to the newsroom Provide regular insights into our daily, weekly and long term performance, utilising Adobe Analytics, Google Data Studio and other appropriate tools Ensure timely generation and delivery of the regular reports to newsroom Take on long-term projects on various parts of performance, analysing the data to provide actionable insights to key stakeholders Respond to departmental requests for information around article performance Investigate top performing stories to determine reasons for success and how to replicate this Build dashboards and reports for relevant editorial and publishing desks where necessary Flag underperforming content, providing recommendations on why it is underperforming and what would rectify this Work with all Audience teams to provide data-based recommendations to ensure Telegraph audience is reached on the right platform Work closely with I&A team using their data to build an understanding of audience habits Monitor new initiatives around the newsroom, providing feedback on success and improvement areas Essential Skills Demonstrable experience working with data to uncover insights and inform strategy Hands-on experience of web analytics tools, with preference for experience with Adobe Analytics Knowledge of Google Suite including Sheets, Docs and Slides (or the Microsoft Office equivalents) Strong communication skills and ability to present complex data simply and clearly Proactive and motivated with a data-driven mindset An interest in publishing and news/current affairs (desirable) Ability to work independently Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Apr 17, 2026
Full time
Editorial Performance AnalystLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the RoleThe Editorial Performance Analyst will work across the newsroom to identify high performing content, provide editorial insights, track performance and make recommendations for improvement.This role is fully onsite.Key Responsibilities Support the Head of Editorial Performance Insights to deliver editorial insight and analysis to the newsroom Provide regular insights into our daily, weekly and long term performance, utilising Adobe Analytics, Google Data Studio and other appropriate tools Ensure timely generation and delivery of the regular reports to newsroom Take on long-term projects on various parts of performance, analysing the data to provide actionable insights to key stakeholders Respond to departmental requests for information around article performance Investigate top performing stories to determine reasons for success and how to replicate this Build dashboards and reports for relevant editorial and publishing desks where necessary Flag underperforming content, providing recommendations on why it is underperforming and what would rectify this Work with all Audience teams to provide data-based recommendations to ensure Telegraph audience is reached on the right platform Work closely with I&A team using their data to build an understanding of audience habits Monitor new initiatives around the newsroom, providing feedback on success and improvement areas Essential Skills Demonstrable experience working with data to uncover insights and inform strategy Hands-on experience of web analytics tools, with preference for experience with Adobe Analytics Knowledge of Google Suite including Sheets, Docs and Slides (or the Microsoft Office equivalents) Strong communication skills and ability to present complex data simply and clearly Proactive and motivated with a data-driven mindset An interest in publishing and news/current affairs (desirable) Ability to work independently Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
2nd Line Application Support Analyst
AMCS Group
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future. What we do: Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe. Our people: AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity. We are looking for an enthusiastic and skilled Application Software Support Engineer to join our fast-growing enterprise software team in Richmond West, London. You will be working on ECHO, our enterprise service management framework used by major environmental service providers. Selected Interventions was recently acquired by AMCS, and we continue to develop and deploy the market-leading ECHO Service Management Framework (formerly AMCS Platform for Municipalities). Our solutions support large multinational organisations across the UK and internationally. Based just steps from Richmond train, tube, and bus stations, our office is lively, friendly, and collaborative. We work smart, value work life balance, and are passionate about technology and transforming field service management. Your primary activities will include: Providing 1st and 2nd line support for the ECHO application Communicating updates to clients who have raised issues via an in-house ticketing system, phone or email Ensuring all issues from tickets, email and phone calls are categorized correctly and resolved within our SLA Escalating issues to 2nd / 3rd line support, and other departments where necessary Troubleshooting and verifying issues raised. You will have the following experience and skills: BSc. in IT, equivalent degree or experience Excellent written, verbal and interpersonal communication skills Self-managing and organised Willingness to learn with an interest in technology Any of the following would be an advantage: Excellent SQL knowledge Extensive API knowledge Previous history in customer-facing roles Previous history with web-based systems Permanent position based in Richmond-upon-Thames, TW10 6SE £ Competitive + private healthcare + 25 days Annual Leave + pension + other
Apr 17, 2026
Full time
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future. What we do: Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe. Our people: AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity. We are looking for an enthusiastic and skilled Application Software Support Engineer to join our fast-growing enterprise software team in Richmond West, London. You will be working on ECHO, our enterprise service management framework used by major environmental service providers. Selected Interventions was recently acquired by AMCS, and we continue to develop and deploy the market-leading ECHO Service Management Framework (formerly AMCS Platform for Municipalities). Our solutions support large multinational organisations across the UK and internationally. Based just steps from Richmond train, tube, and bus stations, our office is lively, friendly, and collaborative. We work smart, value work life balance, and are passionate about technology and transforming field service management. Your primary activities will include: Providing 1st and 2nd line support for the ECHO application Communicating updates to clients who have raised issues via an in-house ticketing system, phone or email Ensuring all issues from tickets, email and phone calls are categorized correctly and resolved within our SLA Escalating issues to 2nd / 3rd line support, and other departments where necessary Troubleshooting and verifying issues raised. You will have the following experience and skills: BSc. in IT, equivalent degree or experience Excellent written, verbal and interpersonal communication skills Self-managing and organised Willingness to learn with an interest in technology Any of the following would be an advantage: Excellent SQL knowledge Extensive API knowledge Previous history in customer-facing roles Previous history with web-based systems Permanent position based in Richmond-upon-Thames, TW10 6SE £ Competitive + private healthcare + 25 days Annual Leave + pension + other
Commercial SME Digital Development Analyst
AXA Group Bolton, Lancashire
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. Job Overview We're looking for a Digital Development Analyst to join us. You'll support delivery of SME and financial lines digital business growth and system change through effective facilitation, communication, error investigation, analysis and advice as well as the control and management of system data files, compliance and governance tasks. You'll interpret business requirements and be the subject matter expert on digital systems and how our products work on them. Key Responsibilities Support maintenance of digital product business rule workbooks, extranet underwriting specs, customer doc specs and other ancillary documents Develop personal skill and knowledge across products and business systems to ensure effective communication, liaison and facilitation is achieved Design and create supporting training materials and deliver training on digital systems and processes Manage the recording, approval and payments processes for all digital system related invoices and analyse data and report the findings and recommendations, to support investigation and delivery of business changes across Commercial Support management of third-party governance through regular review and checks to ensure risks and expenses are controlled Manage system files and conduct regular reviews of key data files and processes to ensure data integrity and acceptable UW footprint is maintained Contribute to SME and financial lines projects, goals and objectives by sharing expertise, taking responsibility for own actions, meeting targets and deadlines and escalating issues if needed Work Arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your Skills & Experience Comprehensive product knowledge and experience with Commercial Property, Casualty, Motor Fleet, Financial Lines insurance Experience of working with Digital products via Software houses, insurer websites and broker to customer (B2C) websites in an analyst role Understanding of Polaris and iMarket Collaborative working style with demonstrable experience of engaging with business and IT teams to understand issues and requirements Flexibility to adapt and reprioritise quickly during key phases of change batches and /or projects to ensure key deadlines are met Strong attention to detail and problem solving Ability to use Acturis and MS Office programmes competently Continuous improvement mindset As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to Apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to .
Apr 17, 2026
Full time
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. Job Overview We're looking for a Digital Development Analyst to join us. You'll support delivery of SME and financial lines digital business growth and system change through effective facilitation, communication, error investigation, analysis and advice as well as the control and management of system data files, compliance and governance tasks. You'll interpret business requirements and be the subject matter expert on digital systems and how our products work on them. Key Responsibilities Support maintenance of digital product business rule workbooks, extranet underwriting specs, customer doc specs and other ancillary documents Develop personal skill and knowledge across products and business systems to ensure effective communication, liaison and facilitation is achieved Design and create supporting training materials and deliver training on digital systems and processes Manage the recording, approval and payments processes for all digital system related invoices and analyse data and report the findings and recommendations, to support investigation and delivery of business changes across Commercial Support management of third-party governance through regular review and checks to ensure risks and expenses are controlled Manage system files and conduct regular reviews of key data files and processes to ensure data integrity and acceptable UW footprint is maintained Contribute to SME and financial lines projects, goals and objectives by sharing expertise, taking responsibility for own actions, meeting targets and deadlines and escalating issues if needed Work Arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your Skills & Experience Comprehensive product knowledge and experience with Commercial Property, Casualty, Motor Fleet, Financial Lines insurance Experience of working with Digital products via Software houses, insurer websites and broker to customer (B2C) websites in an analyst role Understanding of Polaris and iMarket Collaborative working style with demonstrable experience of engaging with business and IT teams to understand issues and requirements Flexibility to adapt and reprioritise quickly during key phases of change batches and /or projects to ensure key deadlines are met Strong attention to detail and problem solving Ability to use Acturis and MS Office programmes competently Continuous improvement mindset As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to Apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to .
MCS Group
Junior Application Support Analyst
MCS Group City, Belfast
MCS Group is working exclusively with a fast-growing SaaS business that's helping global organisations simplify complex finance, tax and regulatory reporting. Their platform is used by senior finance leaders worldwide, and they're just getting started. They're now looking for a Junior Application Support Analyst to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, working with data, and building strong client relationships in a modern tech environment. What you'll be doing: Acting as the first point of contact for client queries and incidents Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone and video Supporting onboarding, training sessions and webinars Contributing to knowledge base articles and continuous improvement What they're looking for: Experience with service desk tools (e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience in application support or software support. Clear communicator who can explain technical issues simply Naturally organised, detail-focused and calm under pressure Curious mindset with a willingness to learn and develop Why it's worth a conversation: Hybrid working (circa 3 days per week) with a great team culture Strong benefits package including healthcare, gym support and bonus perks Clear progression opportunities in a scaling tech business A supportive environment where your ideas and development genuinely matter Salary Up to £30,000 depending on experience. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.
Apr 17, 2026
Full time
MCS Group is working exclusively with a fast-growing SaaS business that's helping global organisations simplify complex finance, tax and regulatory reporting. Their platform is used by senior finance leaders worldwide, and they're just getting started. They're now looking for a Junior Application Support Analyst to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, working with data, and building strong client relationships in a modern tech environment. What you'll be doing: Acting as the first point of contact for client queries and incidents Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone and video Supporting onboarding, training sessions and webinars Contributing to knowledge base articles and continuous improvement What they're looking for: Experience with service desk tools (e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience in application support or software support. Clear communicator who can explain technical issues simply Naturally organised, detail-focused and calm under pressure Curious mindset with a willingness to learn and develop Why it's worth a conversation: Hybrid working (circa 3 days per week) with a great team culture Strong benefits package including healthcare, gym support and bonus perks Clear progression opportunities in a scaling tech business A supportive environment where your ideas and development genuinely matter Salary Up to £30,000 depending on experience. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.

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