Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 06, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Hire Desk Manager - Are you feeling stuck in your current hire company? Enjoy weekends off and work with a fantastic team! Benefits include 20 days holiday & BH, pension, and more. Location: near West Wickham. Responsibilities of the Hire Desk Manager: Build important relationships with internal and external clients. Handle hiring, rehire, and sourcing equipment from third-party suppliers. Manage a fast-paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure timely equipment delivery. Resolve queries or claims professionally, ensuring all paperwork is complete and up-to-date. Use CRM systems such as Syrinx, Insphire, or similar. The ideal candidate may have experience in plant hire, specialist equipment hire industries, or similar fields. Relevant roles include Hire Desk Manager, Hire Desk Advisor, Rental Manager, Hire Negotiator, Hire Coordinator, Hire and Sales Controller, Hire Desk Controller, Operations Manager, Depot Manager, or Plant Manager. Benefits for the Hire Desk Manager: Starting salary from £40k+ No weekend work Free on-site parking Pension Additional company benefits Potential living areas include West Wickham, Croydon, Orpington, Keston, Otford, Biggin Hill, Bromley, Beckenham, Thornton Heath, Purley, or surrounding areas. Click the APPLY button now to be considered or contact Tyler at or call for more information.
Jul 06, 2025
Full time
Hire Desk Manager - Are you feeling stuck in your current hire company? Enjoy weekends off and work with a fantastic team! Benefits include 20 days holiday & BH, pension, and more. Location: near West Wickham. Responsibilities of the Hire Desk Manager: Build important relationships with internal and external clients. Handle hiring, rehire, and sourcing equipment from third-party suppliers. Manage a fast-paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure timely equipment delivery. Resolve queries or claims professionally, ensuring all paperwork is complete and up-to-date. Use CRM systems such as Syrinx, Insphire, or similar. The ideal candidate may have experience in plant hire, specialist equipment hire industries, or similar fields. Relevant roles include Hire Desk Manager, Hire Desk Advisor, Rental Manager, Hire Negotiator, Hire Coordinator, Hire and Sales Controller, Hire Desk Controller, Operations Manager, Depot Manager, or Plant Manager. Benefits for the Hire Desk Manager: Starting salary from £40k+ No weekend work Free on-site parking Pension Additional company benefits Potential living areas include West Wickham, Croydon, Orpington, Keston, Otford, Biggin Hill, Bromley, Beckenham, Thornton Heath, Purley, or surrounding areas. Click the APPLY button now to be considered or contact Tyler at or call for more information.
Negotiable, depending on experience, with an annual bonus and company car or car allowance. Home or Office (Cambridge) based with national travel on a regular basis Join the UK's leading provider of integrated solar solutions. At Viridian Solar, we're shaping the future of solar technology in construction, and we're looking for a passionate, driven individual to help us grow. With an established reputation in the solar and housebuilding sectors and part of the Marshalls PLC Group, we're now entering an exciting new phase of growth. Our strategy focuses on expanding our partnerships with national house builders, while continuing to support and grow our solar installer network. What you'll be doing Build and maintain strong relationships with existing clients through regular engagement Make outbound calls to house builders, installers, and wholesalers to introduce products, offer support, and arrange meetings Prepare and follow up on quotations, ensuring consistent sales activity Support client onboarding, training, and factory visit coordination Drive client list growth and demonstrate account development over time Deliver presentations to key stakeholders and decision-makers Key Responsibilities Visit house builders, wholesalers, and installers regularly (national travel) Sign and renew specification deals with house builders Proactively seek out new business opportunities Maintain an active and professional presence on social media (Linkedin) Ensure CRM systems are accurately updated and maintained Collaborate with wholesalers to expand market reach Work with the internal sales team on incoming enquiries What We're Looking For Proven experience in sales or account management, ideally in construction or renewable energy A confident communicator with excellent presentation and relationship-building skills Self-motivated and target-driven, with a keen eye for opportunity Willingness to travel nationally on a regular basis Experience using CRM tools and managing client pipelines What We Offer 26 days paid leave, rising to 28 days after two years' service, plus public holidays Generous company pension scheme, 3% employee; 6% employer Private Medical Insurance through Vitality Health Share ownership programme Cycle to work scheme Annual bonus Regular company events Employee Assistance Programme with Health Assured Please send your CV with salary expectations to:
Jul 06, 2025
Full time
Negotiable, depending on experience, with an annual bonus and company car or car allowance. Home or Office (Cambridge) based with national travel on a regular basis Join the UK's leading provider of integrated solar solutions. At Viridian Solar, we're shaping the future of solar technology in construction, and we're looking for a passionate, driven individual to help us grow. With an established reputation in the solar and housebuilding sectors and part of the Marshalls PLC Group, we're now entering an exciting new phase of growth. Our strategy focuses on expanding our partnerships with national house builders, while continuing to support and grow our solar installer network. What you'll be doing Build and maintain strong relationships with existing clients through regular engagement Make outbound calls to house builders, installers, and wholesalers to introduce products, offer support, and arrange meetings Prepare and follow up on quotations, ensuring consistent sales activity Support client onboarding, training, and factory visit coordination Drive client list growth and demonstrate account development over time Deliver presentations to key stakeholders and decision-makers Key Responsibilities Visit house builders, wholesalers, and installers regularly (national travel) Sign and renew specification deals with house builders Proactively seek out new business opportunities Maintain an active and professional presence on social media (Linkedin) Ensure CRM systems are accurately updated and maintained Collaborate with wholesalers to expand market reach Work with the internal sales team on incoming enquiries What We're Looking For Proven experience in sales or account management, ideally in construction or renewable energy A confident communicator with excellent presentation and relationship-building skills Self-motivated and target-driven, with a keen eye for opportunity Willingness to travel nationally on a regular basis Experience using CRM tools and managing client pipelines What We Offer 26 days paid leave, rising to 28 days after two years' service, plus public holidays Generous company pension scheme, 3% employee; 6% employer Private Medical Insurance through Vitality Health Share ownership programme Cycle to work scheme Annual bonus Regular company events Employee Assistance Programme with Health Assured Please send your CV with salary expectations to:
Business Development Manager - Lexology PRO Application Deadline: 1 July 2025 Department: Commercial Employment Type: Full Time Location: London Reporting To: Sales Manager Description Why LBR? An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do. Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We're proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school's costs. 'We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.' Key Responsibilities • Thoroughly research and understand the needs and structures of large prospective businesses to be highly targeted in your approach. • Utilise our database of over 800K subscribers to build "champions" within target organisations who can refer you to the General Counsel/CLO and other key decision makers in the legal team. • Negotiate and manage multi-stakeholder sales with global clients and manage their procurement processes. • Work closely with our Marketing and Content teams to provide valuable market as well as specific client feedback to help shape the future of the product. • Occasional travel to client sites/events/conferences within territory • Provide prospects with detailed proposals, product demonstrations, and consultations, in person or online. • Accurately report internal administration: CRM activity log, sales pipeline forecasting, monthly reports to management and proposal preparation • Build a strong working knowledge of Legal intelligence space and company product positioning • Work closely with Client Services and Account Management to ensure a good onboarding experience for new clients. Skills Knowledge and Expertise • At least 3 years of B2B New Business sales experience using a defined sales methodology. • Excellent interpersonal, verbal, and written communication • Proven track record in hitting targets • Experience in managing multi-stakeholder sales and negotiating contract/procurement processes. • Organised, detail-oriented with the ability to multi-task, prioritize and respond quickly • Highly proficient in MS Office and CRM systems. Experience with Salesforce is preferred • Sales motivated, team-focused attitude, and willingness to collaborate with peers, product management, and internal key constituents at the firm Benefits Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported: Start of employment: Eye Care Employee Assistance Programme A day off for your birthday After 3 months employment: Pension (4% employer contribution and 4% employee contribution) Cycle to Work scheme Season ticket loan £350 annual wellbeing allowance to contribute to gym membership & fitness classes After 4 months and 1 year's service: Life assurance after 4 months Private healthcare after 1 years' service Additional Perks: Company socials e.g., Christmas and Summer parties Access to Employee Affinity Networks Mentoring scheme Volunteering Day Mortgage Advice We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
Jul 06, 2025
Full time
Business Development Manager - Lexology PRO Application Deadline: 1 July 2025 Department: Commercial Employment Type: Full Time Location: London Reporting To: Sales Manager Description Why LBR? An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do. Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We're proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school's costs. 'We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.' Key Responsibilities • Thoroughly research and understand the needs and structures of large prospective businesses to be highly targeted in your approach. • Utilise our database of over 800K subscribers to build "champions" within target organisations who can refer you to the General Counsel/CLO and other key decision makers in the legal team. • Negotiate and manage multi-stakeholder sales with global clients and manage their procurement processes. • Work closely with our Marketing and Content teams to provide valuable market as well as specific client feedback to help shape the future of the product. • Occasional travel to client sites/events/conferences within territory • Provide prospects with detailed proposals, product demonstrations, and consultations, in person or online. • Accurately report internal administration: CRM activity log, sales pipeline forecasting, monthly reports to management and proposal preparation • Build a strong working knowledge of Legal intelligence space and company product positioning • Work closely with Client Services and Account Management to ensure a good onboarding experience for new clients. Skills Knowledge and Expertise • At least 3 years of B2B New Business sales experience using a defined sales methodology. • Excellent interpersonal, verbal, and written communication • Proven track record in hitting targets • Experience in managing multi-stakeholder sales and negotiating contract/procurement processes. • Organised, detail-oriented with the ability to multi-task, prioritize and respond quickly • Highly proficient in MS Office and CRM systems. Experience with Salesforce is preferred • Sales motivated, team-focused attitude, and willingness to collaborate with peers, product management, and internal key constituents at the firm Benefits Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported: Start of employment: Eye Care Employee Assistance Programme A day off for your birthday After 3 months employment: Pension (4% employer contribution and 4% employee contribution) Cycle to Work scheme Season ticket loan £350 annual wellbeing allowance to contribute to gym membership & fitness classes After 4 months and 1 year's service: Life assurance after 4 months Private healthcare after 1 years' service Additional Perks: Company socials e.g., Christmas and Summer parties Access to Employee Affinity Networks Mentoring scheme Volunteering Day Mortgage Advice We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
Ecommerce Manager Role Type : Full Time Department: Ecommerce Reports to : Head of Direct to Consumer Location : London Office About the Role: We are seeking a commercially driven and technically adept Ecommerce Manager to own our Shopify platform, UX, and website optimisation strategy, as well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce Platform & Development Working with the Head of DTC, define, prioritise, and execute the ecommerce development roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user experience. Operational Efficiency & Process Optimisation Drive efficiency by streamlining ecommerce processes and optimising system workflows. Work closely with internal teams to enhance omnichannel capabilities and ensure seamless online-to-offline integration. Identify and implement automation opportunities to improve operational effectiveness. Stakeholder Management & Collaboration Partner with the CRM, digital marketing, and retail teams to ensure cohesive omnichannel strategies. Act as a bridge between technical and non-technical stakeholders, ensuring clear communication of development priorities. Stay ahead of ecommerce trends and emerging technologies to keep Derek Rose at the forefront of digital innovation. Skills & Experience Required Proven experience in ecommerce product management, ideally within a luxury retail brand environment. Strong expertise in Shopify and its ecosystem, including third-party integrations. Experience managing external digital agencies and technical teams. Deep understanding of UX/UI best practices and frontend performance optimisation. Experience improving website performance through customer insights and data-driven decision-making with a proven ability to leverage insights from third party tools such as GA4 and Mouseflow. Strong problem-solving skills with a focus on website functionality and customer experience improvements. Excellent communication and stakeholder management skills. Experience with process automation and system efficiency improvements. Strong project management skills with experience working with different delivery models. Good knowledge of Microsoft Excel Desirable Skills Experience working within omnichannel retail environments. Familiarity with ecommerce analytics and A/B testing platforms. What We Offer Pension contribution. 25 days annual leave, plus bank holidays. Generous staff discount and regular sample sales. Yearly eye testing. Confidential wellbeing and mental health support services. Office social events. Potential for hybrid working upon completion of probation. Our Mission We understand that our customers want to look good, feel good, and make the most of their free time. As a life-loving brand, we design exclusively for free time, pioneering products that enhance relaxation and enjoyment. If we can make these moments one percent more enjoyable, more confident, and more comfortable, we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer's sense of well-being is what we call Feel-good Living. Our Values: We are Life-Loving, Pioneering, Approachable, and Discerning. To apply, please use the 'Make this job yours' button below. Direct applications only. No recruitment agencies. If you do not hear back from us on this occasion, thank you for applying, but we will not be taking your application further on this occasion.
Jul 06, 2025
Full time
Ecommerce Manager Role Type : Full Time Department: Ecommerce Reports to : Head of Direct to Consumer Location : London Office About the Role: We are seeking a commercially driven and technically adept Ecommerce Manager to own our Shopify platform, UX, and website optimisation strategy, as well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce Platform & Development Working with the Head of DTC, define, prioritise, and execute the ecommerce development roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user experience. Operational Efficiency & Process Optimisation Drive efficiency by streamlining ecommerce processes and optimising system workflows. Work closely with internal teams to enhance omnichannel capabilities and ensure seamless online-to-offline integration. Identify and implement automation opportunities to improve operational effectiveness. Stakeholder Management & Collaboration Partner with the CRM, digital marketing, and retail teams to ensure cohesive omnichannel strategies. Act as a bridge between technical and non-technical stakeholders, ensuring clear communication of development priorities. Stay ahead of ecommerce trends and emerging technologies to keep Derek Rose at the forefront of digital innovation. Skills & Experience Required Proven experience in ecommerce product management, ideally within a luxury retail brand environment. Strong expertise in Shopify and its ecosystem, including third-party integrations. Experience managing external digital agencies and technical teams. Deep understanding of UX/UI best practices and frontend performance optimisation. Experience improving website performance through customer insights and data-driven decision-making with a proven ability to leverage insights from third party tools such as GA4 and Mouseflow. Strong problem-solving skills with a focus on website functionality and customer experience improvements. Excellent communication and stakeholder management skills. Experience with process automation and system efficiency improvements. Strong project management skills with experience working with different delivery models. Good knowledge of Microsoft Excel Desirable Skills Experience working within omnichannel retail environments. Familiarity with ecommerce analytics and A/B testing platforms. What We Offer Pension contribution. 25 days annual leave, plus bank holidays. Generous staff discount and regular sample sales. Yearly eye testing. Confidential wellbeing and mental health support services. Office social events. Potential for hybrid working upon completion of probation. Our Mission We understand that our customers want to look good, feel good, and make the most of their free time. As a life-loving brand, we design exclusively for free time, pioneering products that enhance relaxation and enjoyment. If we can make these moments one percent more enjoyable, more confident, and more comfortable, we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer's sense of well-being is what we call Feel-good Living. Our Values: We are Life-Loving, Pioneering, Approachable, and Discerning. To apply, please use the 'Make this job yours' button below. Direct applications only. No recruitment agencies. If you do not hear back from us on this occasion, thank you for applying, but we will not be taking your application further on this occasion.
We are looking for a talented and detail-oriented Digital Designer to join our team, working specifically on retail media content for supplier-funded campaigns across one of ITG's major retail clients. This role is ideal for a creative professional with experience in fast-paced, commercially driven environments, where brand alignment and supplier collaboration are key. You'll be producing compelling digital assets that support both the retailer's objectives and the unique branding needs of their suppliers, ensuring cohesive and impactful campaigns across digital touch points. Key Responsibilities Retail Media Asset Creation: Design high-quality digital assets for supplier-funded campaigns including onsite banners, homepage takeovers, email creative, and paid media placements that align with both the retailer and supplier brand guidelines. Brand and Supplier Alignment: Ensure all visual output reflects the retailer's overarching brand standards while balancing individual supplier brand identities. Cross-Platform Design: Develop assets that are optimised for various retail media formats and platforms, ensuring responsiveness and consistent user experience. Client Collaboration: Work closely with internal stakeholders, account managers to interpret briefs, respond to feedback, and deliver high-quality creative within deadlines. Creative Consistency and Innovation : Maintain a high visual standard across projects while introducing innovative design approaches aligned with the latest digital retail trends. Asset Management & Versioning: Organise, manage and version out multiple sizes and formats of campaign assets efficiently, using templates and adhering to structured file management processes. Requirements Minimum 3 years of digital design experience, ideally within an agency or retail-focused creative team. Proven track record in creating digital assets for retail media or e-commerce environments, especially supplier-led promotions. Strong portfolio demonstrating work across banners, emails, product placements, and digital promotional content. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma or similar design collaboration tools. Understanding of HTML/CSS and responsive design best practices. Excellent communication skills with an ability to interpret complex multi-stakeholder briefs. Highly organised and adaptable, able to manage multiple concurrent design projects in a fast-moving, commercial setting. Passion for design, with an interest in retail innovation and digital commerce trends. Work's a treat! On top of a competitive salary, you can expect a whole load of perks: 25 days' holiday + bank holidays - we understand the importance of you getting some down time. Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing. Pension Scheme - helping you save towards your retirement home in the sun! Corporate Medical Cash Plan - claim back the cost of your medical treatments. Smart Working Options - spend up to 40% of your working week from home. So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy. Cycle to Work Scheme - save on the cost of biking to work. Monthly Employee Awards - Employee of the Month programme with £250 bonus Raising money for charity including a paid Volunteer Day - we're all about giving back and having lots of fun in the process! Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in. Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Jul 06, 2025
Full time
We are looking for a talented and detail-oriented Digital Designer to join our team, working specifically on retail media content for supplier-funded campaigns across one of ITG's major retail clients. This role is ideal for a creative professional with experience in fast-paced, commercially driven environments, where brand alignment and supplier collaboration are key. You'll be producing compelling digital assets that support both the retailer's objectives and the unique branding needs of their suppliers, ensuring cohesive and impactful campaigns across digital touch points. Key Responsibilities Retail Media Asset Creation: Design high-quality digital assets for supplier-funded campaigns including onsite banners, homepage takeovers, email creative, and paid media placements that align with both the retailer and supplier brand guidelines. Brand and Supplier Alignment: Ensure all visual output reflects the retailer's overarching brand standards while balancing individual supplier brand identities. Cross-Platform Design: Develop assets that are optimised for various retail media formats and platforms, ensuring responsiveness and consistent user experience. Client Collaboration: Work closely with internal stakeholders, account managers to interpret briefs, respond to feedback, and deliver high-quality creative within deadlines. Creative Consistency and Innovation : Maintain a high visual standard across projects while introducing innovative design approaches aligned with the latest digital retail trends. Asset Management & Versioning: Organise, manage and version out multiple sizes and formats of campaign assets efficiently, using templates and adhering to structured file management processes. Requirements Minimum 3 years of digital design experience, ideally within an agency or retail-focused creative team. Proven track record in creating digital assets for retail media or e-commerce environments, especially supplier-led promotions. Strong portfolio demonstrating work across banners, emails, product placements, and digital promotional content. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma or similar design collaboration tools. Understanding of HTML/CSS and responsive design best practices. Excellent communication skills with an ability to interpret complex multi-stakeholder briefs. Highly organised and adaptable, able to manage multiple concurrent design projects in a fast-moving, commercial setting. Passion for design, with an interest in retail innovation and digital commerce trends. Work's a treat! On top of a competitive salary, you can expect a whole load of perks: 25 days' holiday + bank holidays - we understand the importance of you getting some down time. Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing. Pension Scheme - helping you save towards your retirement home in the sun! Corporate Medical Cash Plan - claim back the cost of your medical treatments. Smart Working Options - spend up to 40% of your working week from home. So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy. Cycle to Work Scheme - save on the cost of biking to work. Monthly Employee Awards - Employee of the Month programme with £250 bonus Raising money for charity including a paid Volunteer Day - we're all about giving back and having lots of fun in the process! Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in. Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
About the role At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more. We're growing very rapidly and recently raised a $25M Series A round from top investors. We are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company. We're looking for a Customer Success Manager who's passionate about helping customers succeed. You'll play a critical role in onboarding new users, ensuring they're getting value from our AI products, and supporting them as they grow with us. You'll work closely with the Director of Customer Success to deliver world-class service and continuously improve our customer journey. Key Responsibilities Administrative Support: Assist in managing daily operational tasks, including scheduling meetings, organizing files, and maintaining internal documentation. Revenue Operations Support: Assist in streamlining processes, improving efficiency, and supporting the revenue operations team in executing strategies. Product Operations Assistance: Support the product team by coordinating user interviews, maintaining documentation, and ensuring smooth product-related operations. Data Entry & Basic Reporting: Input data into our systems accurately and assist in generating basic reports for different business functions. Familiarity with Tableau is a plus but not required. System & Process Support: Help implement new systems and assist in developing Standard Operating Procedures (SOPs) under the guidance of senior team members. Cross-Departmental Coordination: Collaborate with other teams (Sales, Marketing, Finance) to ensure smooth operational workflows and clear communication. About You 1-2 years of experience in an operations, administrative, or similar support role. Internship experience is also welcomed. Strong organizational and time management skills with attention to detail. Eagerness to learn and develop new skills in operations, product support, and data analysis. Comfortable with basic tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Notion, Asana). A proactive attitude with a problem-solving mindset-ready to jump in and help where needed. Open to working in-office in Russian Hill or comfortable with a hybrid/remote setup. Ready to work hard to execute our mission - this isn't a traditional 9-5. Excited about Artisan's mission and growth journey. Preferred (but not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple facets of operations, with mentorship from experienced team members. The chance to be part of an innovative team building the future of AI-driven business tools. Exposure to a wide range of business functions, with potential for rapid career growth.
Jul 06, 2025
Full time
About the role At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more. We're growing very rapidly and recently raised a $25M Series A round from top investors. We are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company. We're looking for a Customer Success Manager who's passionate about helping customers succeed. You'll play a critical role in onboarding new users, ensuring they're getting value from our AI products, and supporting them as they grow with us. You'll work closely with the Director of Customer Success to deliver world-class service and continuously improve our customer journey. Key Responsibilities Administrative Support: Assist in managing daily operational tasks, including scheduling meetings, organizing files, and maintaining internal documentation. Revenue Operations Support: Assist in streamlining processes, improving efficiency, and supporting the revenue operations team in executing strategies. Product Operations Assistance: Support the product team by coordinating user interviews, maintaining documentation, and ensuring smooth product-related operations. Data Entry & Basic Reporting: Input data into our systems accurately and assist in generating basic reports for different business functions. Familiarity with Tableau is a plus but not required. System & Process Support: Help implement new systems and assist in developing Standard Operating Procedures (SOPs) under the guidance of senior team members. Cross-Departmental Coordination: Collaborate with other teams (Sales, Marketing, Finance) to ensure smooth operational workflows and clear communication. About You 1-2 years of experience in an operations, administrative, or similar support role. Internship experience is also welcomed. Strong organizational and time management skills with attention to detail. Eagerness to learn and develop new skills in operations, product support, and data analysis. Comfortable with basic tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Notion, Asana). A proactive attitude with a problem-solving mindset-ready to jump in and help where needed. Open to working in-office in Russian Hill or comfortable with a hybrid/remote setup. Ready to work hard to execute our mission - this isn't a traditional 9-5. Excited about Artisan's mission and growth journey. Preferred (but not required) Basic knowledge of Tableau, SQL, or other data analysis tools. Experience working in a startup environment or fast-paced organization. Familiarity with CRM tools like HubSpot or Salesforce. What You'll Gain Hands-on experience in a rapidly growing startup environment. Opportunity to learn and grow in multiple facets of operations, with mentorship from experienced team members. The chance to be part of an innovative team building the future of AI-driven business tools. Exposure to a wide range of business functions, with potential for rapid career growth.
Are you looking to progress within your marketing career? Do you have strong experience in developing and executing Marketing Strategies? Do you have strong marketing skills around campagins, digital marketing, retail marketing, reporting and social media? Are you looking for your next exciting role within a fantastic organisation? Reed Marketing & Creative are partnered with a successfully growing B2C business based in Hertfordshire, who are looking for a Marketing Manager to join their amazing marketing team. Key Responsibilities: Managing the timely creation of POS, window displays and decals collaborating with the in-house Graphic Designer and in accordance with the Retail Marketing Calendar. Manage the brand's online presence, ensuring omnichannel success and an engaging experience across all digital platforms in accordance with the Digital Marketing Calendar. Oversee the end-to-end management of all social media platforms, including content creation, scheduling posts, engaging with followers, monitoring conversations, and analysing performance metrics to optimise engagement and drive brand awareness. Managing the production of the company's product imagery with external agencies, primarily for use on their e-commerce and marketplace websites. Develop and present weekly marketing performance reports, including key metrics across social media, CRM and SMS to the Head of Marketing and key stakeholders. Monitor and analyse the effectiveness of marketing campaigns across digital and in-store channels, providing actionable insights and recommendations. The successful candidate will have previous experience in developing and executing marketing strategies, strong experience across digital marketing, retail marketing, good reporting skill on marketing performance and a degree in marketing would be highly advantageous. In return you will receive a competivie salary depending on experience + excellent benefits + FREE parking when in the office. If you are keen to know more about this fantastic opportunity as a Marketing Manager position, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading
Jul 06, 2025
Full time
Are you looking to progress within your marketing career? Do you have strong experience in developing and executing Marketing Strategies? Do you have strong marketing skills around campagins, digital marketing, retail marketing, reporting and social media? Are you looking for your next exciting role within a fantastic organisation? Reed Marketing & Creative are partnered with a successfully growing B2C business based in Hertfordshire, who are looking for a Marketing Manager to join their amazing marketing team. Key Responsibilities: Managing the timely creation of POS, window displays and decals collaborating with the in-house Graphic Designer and in accordance with the Retail Marketing Calendar. Manage the brand's online presence, ensuring omnichannel success and an engaging experience across all digital platforms in accordance with the Digital Marketing Calendar. Oversee the end-to-end management of all social media platforms, including content creation, scheduling posts, engaging with followers, monitoring conversations, and analysing performance metrics to optimise engagement and drive brand awareness. Managing the production of the company's product imagery with external agencies, primarily for use on their e-commerce and marketplace websites. Develop and present weekly marketing performance reports, including key metrics across social media, CRM and SMS to the Head of Marketing and key stakeholders. Monitor and analyse the effectiveness of marketing campaigns across digital and in-store channels, providing actionable insights and recommendations. The successful candidate will have previous experience in developing and executing marketing strategies, strong experience across digital marketing, retail marketing, good reporting skill on marketing performance and a degree in marketing would be highly advantageous. In return you will receive a competivie salary depending on experience + excellent benefits + FREE parking when in the office. If you are keen to know more about this fantastic opportunity as a Marketing Manager position, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading
Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still. (Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT? The main purpose of the Flagship Boutique Director is to drive continuous growth of the Maison's boutique performance and key results. The Boutique Director is fully responsible for the management and performance of the boutique and is a key contributor in seeking new business opportunities. The Boutique Director is expected to act as an entrepreneur. She / he commits, dedicates and takes proactive and strategic actions towards their responsibilities and duties. Thanks to strong technical, interpersonal and managerial skills and an entrepreneurial mindset, the Boutique Director is accountable for meeting sales objectives, building long-lasting and loyal client relationships and assembling and leading a top-notch boutique team. Key responsibilities: SALES Exceed boutique budgets in accordance with brand retail strategy. Plan and implement monthly meetings and actions. Achieve Boutique KPIs defined by the management. Adhere to HQ commercial guidelines (Retail Manual). Be accountable for their implementation. Maximize profit by controlling & minimizing costs. Regularly analyze and question sales figures with management to further refine future sales projections and ensure maximum market satisfaction. TEAM MANAGEMENT Lead the Boutique team by explicitly communicating objectives, responsibilities, results, brand standards and procedures. Assign tasks, track and communicate. Transfer and maintain the sense of belonging and pride in working at A. Lange & Söhne. Organize team activities and cultivate team spirit. Plan to assemble the top-notch team. Source potential candidates, recruit, on-board and train new staff as a part of "Lange family" from day 1. Ensure coaching of each boutique team member and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations. STORE MANAGEMENT Responsible for maintaining a high level of display, visual merchandising, and Boutique conditions. Act as the "face" of the Boutique and as Brand Ambassador in and outside of Boutique. Build Brand and Boutique awareness and equity. Demonstrate brand ambassadorial skills, at any given time, with partners or local dignitaries. STORE OPERATION MANAGEMENT Comply with Group and Brand (Retail Manual) procedures. Identify issues and propose different solutions so that boutique operations run flawlessly at all times. Actively ensure accuracy of monthly, quarterly and yearly stocktaking and quality control avoiding stock discrepancies at all times. Protect employees and customers by providing a safe and clean store environment. FINANCIAL CONTROL & CASH REGISTRY Compliance with procedures and with legal, fiscal and customs regulations REPORTING Ensure timely reporting of sales (daily, monthly) to Regional and Retail Director. Identify strengths and weaknesses in existing operation to define action plans for implementation. CUSTOMER EXPERIENCE & CRM-RELATED ACTIVITIES Define boutique navigation scenario and mobilize Sales Associates on the sales floor. Direct and support the team to competently deliver Lange selling ceremony using appropriate brand verbiage, behavior and tools. Maintain on-going relationships with clients as a part of "Lange family". Ensure special attention to existing and new VIP customers to maintain their loyalty. Identify opportunities and propose clienteling strategy using iCM. Obtain, input, update client information and track clienteling tasks of Sales Associates. Take part in client events, such as manufacture visits, with a clear strategy in place involving sales, CRM and prospecting objectives. Individually handle with care client complaints and immediately report to regional office any boutique, brand or product related issues. REGIONAL AND INTERNATIONAL COOPERATION Develop agile communication and increase cooperation with other boutique managers in the same region. Participate in the Lange international retail community activities. Share insights, opportunities and best practices to increase the overall retail performance and nurture a supportive Lange retail culture. HOW WILL YOU EXPERIENCE SUCCESS WITH US? 7+ years of relevant work experience in luxury retail management and boutique operations with direct reports, Watches experience will be advantageous Strong interpersonal and people management skills Strong local network of clients and excellent in client management Results-driven Fluency in written and verbal English, other languages are beneficial WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the International HR Manager 3rd Stage - Interview with the Commercial Director - Europe, ME & Africa 4th Stage - Interview with the CCO LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Jul 06, 2025
Full time
Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still. (Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT? The main purpose of the Flagship Boutique Director is to drive continuous growth of the Maison's boutique performance and key results. The Boutique Director is fully responsible for the management and performance of the boutique and is a key contributor in seeking new business opportunities. The Boutique Director is expected to act as an entrepreneur. She / he commits, dedicates and takes proactive and strategic actions towards their responsibilities and duties. Thanks to strong technical, interpersonal and managerial skills and an entrepreneurial mindset, the Boutique Director is accountable for meeting sales objectives, building long-lasting and loyal client relationships and assembling and leading a top-notch boutique team. Key responsibilities: SALES Exceed boutique budgets in accordance with brand retail strategy. Plan and implement monthly meetings and actions. Achieve Boutique KPIs defined by the management. Adhere to HQ commercial guidelines (Retail Manual). Be accountable for their implementation. Maximize profit by controlling & minimizing costs. Regularly analyze and question sales figures with management to further refine future sales projections and ensure maximum market satisfaction. TEAM MANAGEMENT Lead the Boutique team by explicitly communicating objectives, responsibilities, results, brand standards and procedures. Assign tasks, track and communicate. Transfer and maintain the sense of belonging and pride in working at A. Lange & Söhne. Organize team activities and cultivate team spirit. Plan to assemble the top-notch team. Source potential candidates, recruit, on-board and train new staff as a part of "Lange family" from day 1. Ensure coaching of each boutique team member and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations. STORE MANAGEMENT Responsible for maintaining a high level of display, visual merchandising, and Boutique conditions. Act as the "face" of the Boutique and as Brand Ambassador in and outside of Boutique. Build Brand and Boutique awareness and equity. Demonstrate brand ambassadorial skills, at any given time, with partners or local dignitaries. STORE OPERATION MANAGEMENT Comply with Group and Brand (Retail Manual) procedures. Identify issues and propose different solutions so that boutique operations run flawlessly at all times. Actively ensure accuracy of monthly, quarterly and yearly stocktaking and quality control avoiding stock discrepancies at all times. Protect employees and customers by providing a safe and clean store environment. FINANCIAL CONTROL & CASH REGISTRY Compliance with procedures and with legal, fiscal and customs regulations REPORTING Ensure timely reporting of sales (daily, monthly) to Regional and Retail Director. Identify strengths and weaknesses in existing operation to define action plans for implementation. CUSTOMER EXPERIENCE & CRM-RELATED ACTIVITIES Define boutique navigation scenario and mobilize Sales Associates on the sales floor. Direct and support the team to competently deliver Lange selling ceremony using appropriate brand verbiage, behavior and tools. Maintain on-going relationships with clients as a part of "Lange family". Ensure special attention to existing and new VIP customers to maintain their loyalty. Identify opportunities and propose clienteling strategy using iCM. Obtain, input, update client information and track clienteling tasks of Sales Associates. Take part in client events, such as manufacture visits, with a clear strategy in place involving sales, CRM and prospecting objectives. Individually handle with care client complaints and immediately report to regional office any boutique, brand or product related issues. REGIONAL AND INTERNATIONAL COOPERATION Develop agile communication and increase cooperation with other boutique managers in the same region. Participate in the Lange international retail community activities. Share insights, opportunities and best practices to increase the overall retail performance and nurture a supportive Lange retail culture. HOW WILL YOU EXPERIENCE SUCCESS WITH US? 7+ years of relevant work experience in luxury retail management and boutique operations with direct reports, Watches experience will be advantageous Strong interpersonal and people management skills Strong local network of clients and excellent in client management Results-driven Fluency in written and verbal English, other languages are beneficial WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the International HR Manager 3rd Stage - Interview with the Commercial Director - Europe, ME & Africa 4th Stage - Interview with the CCO LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Vice President, Risk Management We are currently looking for a Vice President, Head of Customer Risk Management (CRM) for Europe, reporting to the global head of CRM. This role is based in London, UK. Mastercard has over $70B in credit exposure to financial institutions and other counterparties worldwide, making the CRM function a key part of its evolving and rapidly growing business model. The CRM team operates within the Strategy & Operations organization, supporting and driving Mastercard's success. The strategic importance of CRM involves engagement with Mastercard's senior management, sales, product organizations, and customers, offering great career growth opportunities. This role is on the first line of defense, leading a team of risk managers across markets. Key responsibilities include leading CRM strategy and roadmap for the region, customer credit analysis and underwriting, formulating risk mitigation strategies, developing risk management solutions, and engaging with regional regulators. Responsibilities: Own all Europe CRM-related matters, including strategy, roadmap, and team leadership Review and approve customer credit risk analyses; present findings to senior management as needed Design innovative approaches for diverse customer business models Develop risk mitigants and act as an escalation point for collateral discussions Lead the development of risk management solutions for existing and new products, e.g., crypto Conduct portfolio reviews and risk screenings using early warning indicators Partner with CRM Center of Excellence for continuous exposure monitoring Analyze and report on regional exposure and risks to senior management Manage impacts of customer failures, including portfolio transfers and license terminations Influence credit policies and standards; develop CRM procedures Review and approve credit considerations for new customers Build strong relationships with sales and product teams Engage with regulators, including central banks Partner with Treasury and Settlement Operations to improve processes Lead and develop a high-performing team Candidate Attributes: Postgraduate degree in business or equivalent (preferred) Experience in credit risk assessment, financial statement analysis, and management Knowledge of banking sector and European payments regulation is a plus Commercial mindset balancing risk and reward Strong analytical, problem-solving, negotiation, and influencing skills Leadership ability for diverse teams and cross-functional collaboration Resilience and decision-making skills in crisis situations Excellent English communication skills Corporate Security Responsibility All activities involving Mastercard assets, information, and networks carry inherent risks. Employees must: Follow Mastercard's security policies Maintain confidentiality and integrity of accessed information Report security violations or breaches Complete mandatory security trainings
Jul 06, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Vice President, Risk Management We are currently looking for a Vice President, Head of Customer Risk Management (CRM) for Europe, reporting to the global head of CRM. This role is based in London, UK. Mastercard has over $70B in credit exposure to financial institutions and other counterparties worldwide, making the CRM function a key part of its evolving and rapidly growing business model. The CRM team operates within the Strategy & Operations organization, supporting and driving Mastercard's success. The strategic importance of CRM involves engagement with Mastercard's senior management, sales, product organizations, and customers, offering great career growth opportunities. This role is on the first line of defense, leading a team of risk managers across markets. Key responsibilities include leading CRM strategy and roadmap for the region, customer credit analysis and underwriting, formulating risk mitigation strategies, developing risk management solutions, and engaging with regional regulators. Responsibilities: Own all Europe CRM-related matters, including strategy, roadmap, and team leadership Review and approve customer credit risk analyses; present findings to senior management as needed Design innovative approaches for diverse customer business models Develop risk mitigants and act as an escalation point for collateral discussions Lead the development of risk management solutions for existing and new products, e.g., crypto Conduct portfolio reviews and risk screenings using early warning indicators Partner with CRM Center of Excellence for continuous exposure monitoring Analyze and report on regional exposure and risks to senior management Manage impacts of customer failures, including portfolio transfers and license terminations Influence credit policies and standards; develop CRM procedures Review and approve credit considerations for new customers Build strong relationships with sales and product teams Engage with regulators, including central banks Partner with Treasury and Settlement Operations to improve processes Lead and develop a high-performing team Candidate Attributes: Postgraduate degree in business or equivalent (preferred) Experience in credit risk assessment, financial statement analysis, and management Knowledge of banking sector and European payments regulation is a plus Commercial mindset balancing risk and reward Strong analytical, problem-solving, negotiation, and influencing skills Leadership ability for diverse teams and cross-functional collaboration Resilience and decision-making skills in crisis situations Excellent English communication skills Corporate Security Responsibility All activities involving Mastercard assets, information, and networks carry inherent risks. Employees must: Follow Mastercard's security policies Maintain confidentiality and integrity of accessed information Report security violations or breaches Complete mandatory security trainings
About the role: In the Lead Qualification Specialist role, you will engage with high-priority inbound leads to cultivate and qualify leads. You will communicate with Director-level and above prospects to understand business needs, key initiatives, budget and approval processes. Lead Qualification Specialists also facilitate proper lead transition to internal Account Executives to ensure a world-class client experience. Please note, this is an entry-level role and we are looking for recent (or upcoming) graduates to join us in the Summer. There are London & Barcelona opportunities available. Your day-to-day role will be conducted in English, therefore full proficiency in English is required. What you will do: Quickly engage with inbound leads from to capitalize on prospect's interest in Gartner Assist in creating campaigns, recommendations, and business cases which will accelerate the sales opportunity and drive growth for the Become a Client Channel Execute email outreach utilizing campaign management tools, and make outbound calls to enrich prospect information and experience by understanding: Lead profile, key initiatives, challenges, and most critical priorities Utilize internal tools and work with Territory Management team to route leads appropriately Deliver a summary of the opportunity and background of client needs/expectations with the aligned business partners Coordinate and partner with sales executives to progress leads and opportunities throughout the sales cycle Leverage internal CRM and engagement platforms to track opportunities and completed sales Continuous professional development through world class training, sales coaching, and mentorship with access to industry leading research and thought leadership Ability for career growth within the team - Professional mentorships, continuous coaching, and upward mobility for high performers What you will need: Bachelor's Degree is preferred, in any discipline (ideally with a Business focus) Business level fluency in English Telephone sales and persuasiveness skills Project management skills Computer skills with working knowledge of the MS Office Suite (Outlook, Word and Excel) Strong will to win and executive presence Demonstrate written and verbal communication skills What you will get: Extensive support: work closely with and learn from colleagues, mentors, and managers. Make an impact: affect executives' priorities and opportunities. Meet great people: collaborate with like-minded, goal-oriented peers and mentors who are always there to help. Be empowered: join an organization that allows associates to reach their full potential in an environment where everyone has equitable access to opportunities. Have fun: socialize with other teams around the globe. Fuel your future: develop your skill set as you look ahead to your future career. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 20,000 associates globally who support 15,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:95667
Jul 06, 2025
Full time
About the role: In the Lead Qualification Specialist role, you will engage with high-priority inbound leads to cultivate and qualify leads. You will communicate with Director-level and above prospects to understand business needs, key initiatives, budget and approval processes. Lead Qualification Specialists also facilitate proper lead transition to internal Account Executives to ensure a world-class client experience. Please note, this is an entry-level role and we are looking for recent (or upcoming) graduates to join us in the Summer. There are London & Barcelona opportunities available. Your day-to-day role will be conducted in English, therefore full proficiency in English is required. What you will do: Quickly engage with inbound leads from to capitalize on prospect's interest in Gartner Assist in creating campaigns, recommendations, and business cases which will accelerate the sales opportunity and drive growth for the Become a Client Channel Execute email outreach utilizing campaign management tools, and make outbound calls to enrich prospect information and experience by understanding: Lead profile, key initiatives, challenges, and most critical priorities Utilize internal tools and work with Territory Management team to route leads appropriately Deliver a summary of the opportunity and background of client needs/expectations with the aligned business partners Coordinate and partner with sales executives to progress leads and opportunities throughout the sales cycle Leverage internal CRM and engagement platforms to track opportunities and completed sales Continuous professional development through world class training, sales coaching, and mentorship with access to industry leading research and thought leadership Ability for career growth within the team - Professional mentorships, continuous coaching, and upward mobility for high performers What you will need: Bachelor's Degree is preferred, in any discipline (ideally with a Business focus) Business level fluency in English Telephone sales and persuasiveness skills Project management skills Computer skills with working knowledge of the MS Office Suite (Outlook, Word and Excel) Strong will to win and executive presence Demonstrate written and verbal communication skills What you will get: Extensive support: work closely with and learn from colleagues, mentors, and managers. Make an impact: affect executives' priorities and opportunities. Meet great people: collaborate with like-minded, goal-oriented peers and mentors who are always there to help. Be empowered: join an organization that allows associates to reach their full potential in an environment where everyone has equitable access to opportunities. Have fun: socialize with other teams around the globe. Fuel your future: develop your skill set as you look ahead to your future career. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 20,000 associates globally who support 15,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:95667
Permanent - Customer Coordinator / Account Manager - Full-time - Hybrid - Immediate start Your new company My client, a global manufacturer and specialist in its field, is seeking two professional customer service coordinators / account managers to join their fast-paced team on a permanent basis. They provide innovative ground-breaking products and pride themselves on the service they provide to their global client base. Your new role The position is being offered full-time Monday to Friday with a hybrid model in the place working from home one day per week. Due to the location of the premises, you will need to drive and have access to your own vehicle. Hours of work can vary depending on the team, but will be between 07.00am and 17.00pm. Some of your key duties will include but not limited to Manages customer, internal and external expectations and relationships whilst striving to constantly improve customer satisfactionCollate and prepare all relevant documentation for a variety of products, such as certificates of analysis, customs and shipping invoices, packing lists, consignment notes/delivery notes, and invoices. Effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues. Dealing with import and export Dealing with complaints and having the ability to resolve product / service problems. Books final dates for orders and maintains system dates, keeping all orders current and accurateParticipates in Supply Chain projects as and when required. What you'll need to succeed Exemplary customer service skills with a passion for going that extra mile. Proven history of working within a large, fast-paced environment. Strong ERP / CRM experience If you can speak one of the following languages, it would be advantageous - Spanish, French, Italian. Experience of working in a global market Excellent eye for detail Ability to drive due to location What you'll get in return Competitive salary at £32,000 per annum Hybrid model - working from home one day per week 25 days holiday, rising to 28 after 2 years' service Free Parking Private medical insurance 6 x death in service Up to 10% employee, 15% employer pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 06, 2025
Full time
Permanent - Customer Coordinator / Account Manager - Full-time - Hybrid - Immediate start Your new company My client, a global manufacturer and specialist in its field, is seeking two professional customer service coordinators / account managers to join their fast-paced team on a permanent basis. They provide innovative ground-breaking products and pride themselves on the service they provide to their global client base. Your new role The position is being offered full-time Monday to Friday with a hybrid model in the place working from home one day per week. Due to the location of the premises, you will need to drive and have access to your own vehicle. Hours of work can vary depending on the team, but will be between 07.00am and 17.00pm. Some of your key duties will include but not limited to Manages customer, internal and external expectations and relationships whilst striving to constantly improve customer satisfactionCollate and prepare all relevant documentation for a variety of products, such as certificates of analysis, customs and shipping invoices, packing lists, consignment notes/delivery notes, and invoices. Effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues. Dealing with import and export Dealing with complaints and having the ability to resolve product / service problems. Books final dates for orders and maintains system dates, keeping all orders current and accurateParticipates in Supply Chain projects as and when required. What you'll need to succeed Exemplary customer service skills with a passion for going that extra mile. Proven history of working within a large, fast-paced environment. Strong ERP / CRM experience If you can speak one of the following languages, it would be advantageous - Spanish, French, Italian. Experience of working in a global market Excellent eye for detail Ability to drive due to location What you'll get in return Competitive salary at £32,000 per annum Hybrid model - working from home one day per week 25 days holiday, rising to 28 after 2 years' service Free Parking Private medical insurance 6 x death in service Up to 10% employee, 15% employer pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Footballco is a global, football-focused digital platform with the ambition to own the entire non-live football landscape worldwide and become THE digital destination for all football fans across the globe. Combining some of the most forward-thinking minds in football, an award-winning creative and production team, as well as digital platforms loved by 400m fans globally, FC aims to own the digital fan ecosystem across the world's biggest sport. With 300 permanent employees across the world, FC is a diverse, disruptive, brave, dynamic, agile, and fun organization. Our work-hard, play-hard attitude supports these values - with the football fan always front of mind, leveraging a world-class tech platform and our track record (since PERFORM) of being first to market. We connect fans to football and brands to fans. Come join us and be a part of it! ABOUT THE ROLE This role will be based in London, working US hours (New York time). The AdOps Manager is responsible for the technical oversight, successful delivery, and continuous improvement of ad campaigns across Footballco's portfolio of websites and apps. Sitting in a global team, this role plays a key part in the setup, monitoring, troubleshooting, and performance analysis of campaigns across display, video, and app environments. This role will also work closely with the programmatic team to deliver projects, set up partners, and drive revenue. It is a hands-on role suited to someone solutions-oriented, technically strong, a great communicator, analytical, and highly proactive. You'll collaborate closely with commercial, product, and dev teams across multiple regions and lead projects to streamline operations or enhance performance. While not initially a people management role, there is potential for this to evolve. WHAT YOU'LL BE DOING Implement, monitor, and optimize ad campaigns across display, video, and app. Provide end-to-end support for trafficking, troubleshooting, QA testing, and 3rd party tag implementation. Troubleshoot technical issues and provide actionable solutions. Work collaboratively to ensure campaigns are launched effectively and perform against KPIs. Proactively identify delivery risks or underperformance, provide solutions, and resolve concerns. Provide internal and external technical support for campaign-related issues, site projects, replatforms, etc. Conduct regular discrepancy checks & troubleshoot any technical issues. Deliver campaign reports and regular metric-based reporting to all areas of the business. Support billing reconciliation and tracking discrepancies where required. Understand, help evolve, and document internal operational processes and recommend improvements. Manage and prioritize own workload, take ownership of assigned tasks, and deliver within deadlines. Identify and escalate issues early to reduce financial implications. Lead or contribute to regional and global operational projects. Remain flexible and available to support ad operations across all regions. GENERAL Comply with all relevant internal rules, policies, and procedures. Support the Head of AdOps and team in implementing programs and executing organizational objectives. Undertake other duties as required and work in other locations within the company. WHAT YOU HAVE Significant experience in ad operations technical roles, including trafficking, site tagging, audience management, and MCM management. Strong understanding of ad operations workflows and technologies. Excellent troubleshooting skills and a solutions-driven mindset. Familiarity with debugging techniques and web development tools. High attention to detail, accuracy, and reliability. Strong organization and project management skills. Proactive, able to work independently. Proficiency in Excel and Google Suite products. Experience with CRM/OMS systems like ADvendio. Experience with ad technologies such as DMP, ad verification, OMS, programmatic partners. Positive attitude and enthusiasm. Spanish or Portuguese language skills (for LATAM support). Experience & understanding of paid social media advertising. Knowledge of online advertising sales, including programmatic technologies. Use of analytics tools like Google Analytics. Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to age, race, gender, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.
Jul 06, 2025
Full time
Footballco is a global, football-focused digital platform with the ambition to own the entire non-live football landscape worldwide and become THE digital destination for all football fans across the globe. Combining some of the most forward-thinking minds in football, an award-winning creative and production team, as well as digital platforms loved by 400m fans globally, FC aims to own the digital fan ecosystem across the world's biggest sport. With 300 permanent employees across the world, FC is a diverse, disruptive, brave, dynamic, agile, and fun organization. Our work-hard, play-hard attitude supports these values - with the football fan always front of mind, leveraging a world-class tech platform and our track record (since PERFORM) of being first to market. We connect fans to football and brands to fans. Come join us and be a part of it! ABOUT THE ROLE This role will be based in London, working US hours (New York time). The AdOps Manager is responsible for the technical oversight, successful delivery, and continuous improvement of ad campaigns across Footballco's portfolio of websites and apps. Sitting in a global team, this role plays a key part in the setup, monitoring, troubleshooting, and performance analysis of campaigns across display, video, and app environments. This role will also work closely with the programmatic team to deliver projects, set up partners, and drive revenue. It is a hands-on role suited to someone solutions-oriented, technically strong, a great communicator, analytical, and highly proactive. You'll collaborate closely with commercial, product, and dev teams across multiple regions and lead projects to streamline operations or enhance performance. While not initially a people management role, there is potential for this to evolve. WHAT YOU'LL BE DOING Implement, monitor, and optimize ad campaigns across display, video, and app. Provide end-to-end support for trafficking, troubleshooting, QA testing, and 3rd party tag implementation. Troubleshoot technical issues and provide actionable solutions. Work collaboratively to ensure campaigns are launched effectively and perform against KPIs. Proactively identify delivery risks or underperformance, provide solutions, and resolve concerns. Provide internal and external technical support for campaign-related issues, site projects, replatforms, etc. Conduct regular discrepancy checks & troubleshoot any technical issues. Deliver campaign reports and regular metric-based reporting to all areas of the business. Support billing reconciliation and tracking discrepancies where required. Understand, help evolve, and document internal operational processes and recommend improvements. Manage and prioritize own workload, take ownership of assigned tasks, and deliver within deadlines. Identify and escalate issues early to reduce financial implications. Lead or contribute to regional and global operational projects. Remain flexible and available to support ad operations across all regions. GENERAL Comply with all relevant internal rules, policies, and procedures. Support the Head of AdOps and team in implementing programs and executing organizational objectives. Undertake other duties as required and work in other locations within the company. WHAT YOU HAVE Significant experience in ad operations technical roles, including trafficking, site tagging, audience management, and MCM management. Strong understanding of ad operations workflows and technologies. Excellent troubleshooting skills and a solutions-driven mindset. Familiarity with debugging techniques and web development tools. High attention to detail, accuracy, and reliability. Strong organization and project management skills. Proactive, able to work independently. Proficiency in Excel and Google Suite products. Experience with CRM/OMS systems like ADvendio. Experience with ad technologies such as DMP, ad verification, OMS, programmatic partners. Positive attitude and enthusiasm. Spanish or Portuguese language skills (for LATAM support). Experience & understanding of paid social media advertising. Knowledge of online advertising sales, including programmatic technologies. Use of analytics tools like Google Analytics. Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to age, race, gender, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.
Position Title: Business Development Manager / Business Development Executive Location: UK Department: Sales & Business Development Reports to: Sales Manager - UK LEDFlex is a British manufacturer of premium linear LED lighting with a growing international footprint. We collaborate with leading architects and lighting designers to deliver bespoke solutions for world-class architectural and commercial projects. As we expand into key global markets, we are seeking a dynamic and results-driven Business Development Manager / Executive to drive growth, build lasting client relationships, and identify new market opportunities in the architecture, design, or construction sectors. If you're passionate about strategy, sales, and forging strong partnerships, this is your chance to shine across the UK. Key Responsibilities: Lead Generation : Proactively identify and engage with potential clients, including architects, lighting designers, contractors, and developers. Client Relationship Management : Cultivate long-term relationships by understanding client needs and positioning LEDFlex as a preferred partner. Sales Support : Assist in preparing customized proposals, presentations, and tender documents to support project wins. Market Research & Analysis : Monitor industry trends, emerging projects, and competitor activities to inform business strategy. CRM Management : Maintain up-to-date records of leads, clients, and projects in the CRM system, ensuring data accuracy and pipeline visibility. Project Involvement : Learn how to manage projects from inception to specification, gaining exposure to the full sales cycle. Networking : Represent LEDFlex at industry events, exhibitions, and client meetings to enhance brand presence and generate business leads. Internal Collaboration : Work with the marketing, estimation, and technical teams to align business development efforts and ensure smooth client experiences. Proposal Development : Support the creation of quotations using internal tools and assist in negotiating terms when required. Learning & Development : Continuously build product knowledge and attend training to stay informed about the latest in lighting technology and specification trends. Experience: 2-5 years of experience in business development, preferably in architectural lighting, building materials, or construction Proven ability to build and manage client relationships in a consultative selling environment Education: Bachelor's degree in Business, Marketing, Architecture, Interior Design, or Construction Management Skills: Excellent interpersonal, communication, and negotiation skills Proficiency in CRM platforms and basic reporting tools Self-motivated with the ability to work independently and within a team Strong organizational skills and attention to detail Confident presenter with a client-centric mindset
Jul 06, 2025
Full time
Position Title: Business Development Manager / Business Development Executive Location: UK Department: Sales & Business Development Reports to: Sales Manager - UK LEDFlex is a British manufacturer of premium linear LED lighting with a growing international footprint. We collaborate with leading architects and lighting designers to deliver bespoke solutions for world-class architectural and commercial projects. As we expand into key global markets, we are seeking a dynamic and results-driven Business Development Manager / Executive to drive growth, build lasting client relationships, and identify new market opportunities in the architecture, design, or construction sectors. If you're passionate about strategy, sales, and forging strong partnerships, this is your chance to shine across the UK. Key Responsibilities: Lead Generation : Proactively identify and engage with potential clients, including architects, lighting designers, contractors, and developers. Client Relationship Management : Cultivate long-term relationships by understanding client needs and positioning LEDFlex as a preferred partner. Sales Support : Assist in preparing customized proposals, presentations, and tender documents to support project wins. Market Research & Analysis : Monitor industry trends, emerging projects, and competitor activities to inform business strategy. CRM Management : Maintain up-to-date records of leads, clients, and projects in the CRM system, ensuring data accuracy and pipeline visibility. Project Involvement : Learn how to manage projects from inception to specification, gaining exposure to the full sales cycle. Networking : Represent LEDFlex at industry events, exhibitions, and client meetings to enhance brand presence and generate business leads. Internal Collaboration : Work with the marketing, estimation, and technical teams to align business development efforts and ensure smooth client experiences. Proposal Development : Support the creation of quotations using internal tools and assist in negotiating terms when required. Learning & Development : Continuously build product knowledge and attend training to stay informed about the latest in lighting technology and specification trends. Experience: 2-5 years of experience in business development, preferably in architectural lighting, building materials, or construction Proven ability to build and manage client relationships in a consultative selling environment Education: Bachelor's degree in Business, Marketing, Architecture, Interior Design, or Construction Management Skills: Excellent interpersonal, communication, and negotiation skills Proficiency in CRM platforms and basic reporting tools Self-motivated with the ability to work independently and within a team Strong organizational skills and attention to detail Confident presenter with a client-centric mindset
Business Development Manager - Amazon Shipping, Amazon Shipping Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Business Development Manager to join Amazon Shipping UK. Amazon Shipping has exciting plans to accelerate growth across 2024 and beyond, and we are looking for talented individuals to join us on this journey. The successful Business Development Manager will be comfortable navigating ambiguity and operating in a start-up environment. We expect the person in this position to be a self-starter, create a sales strategy using a combination of self-prospected and marketing qualified leads, and be comfortable defining their own structure and ways of working. This role is key to ensuring as a business we can execute upon our ambitious product adoption goals; helping us to break through to new industries and develop across sales markets. This includes acquisition of new customers and partners who we aspire to have a long-term partnership with. You will also have the unique opportunity to onboard and manage the customers you acquire, enabling you to develop your technical and project management knowledge. You will have experience leveraging and coordinating cross functional teams such as Marketing, Operations, Procurement, Finance, and IT and have a proven track record of meeting and exceeding program goals and targets. Key job responsibilities Identify, prospect and secure new business opportunities for Amazon Shipping Drive revenue, adoption, and market segment share for our product Prospecting, lead generation and pipeline management (a combination of self-prospecting and converting marketing qualified leads) Client Engagement and Relationship Building Negotiation and Closing Customer Launch, Onboarding and Account Management Ongoing evaluation and improvement: Analyze processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance. A day in the life In this role, your day involves identifying and securing new business opportunities for Amazon Shipping. You'll utilize various sale and marketing channels for lead generation, proactively source new leads, and build a robust pipeline. You'll need to stay close to the pulse on market trends within Logistics, Supply Chain, and Shipping. Securing new business will require you to engage with clients, earn their trust, and tailor business plans to their needs. You'll be comfortable leading negotiations, and managing contract creation as well as ensuring a seamless onboarding experience for customers. Once a customer has onboarded you will be responsible for driving spend adoption and optimization of the Amazon Shipping product. Constantly evaluate and improve processes, seeking opportunities for business expansion and addressing challenges proactively. Minimum Requirements Experience with sales CRM tools such as Salesforce or similar software Experience in business development, partner development, sales or alliances management Bachelor's degree or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 06, 2025
Full time
Business Development Manager - Amazon Shipping, Amazon Shipping Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Business Development Manager to join Amazon Shipping UK. Amazon Shipping has exciting plans to accelerate growth across 2024 and beyond, and we are looking for talented individuals to join us on this journey. The successful Business Development Manager will be comfortable navigating ambiguity and operating in a start-up environment. We expect the person in this position to be a self-starter, create a sales strategy using a combination of self-prospected and marketing qualified leads, and be comfortable defining their own structure and ways of working. This role is key to ensuring as a business we can execute upon our ambitious product adoption goals; helping us to break through to new industries and develop across sales markets. This includes acquisition of new customers and partners who we aspire to have a long-term partnership with. You will also have the unique opportunity to onboard and manage the customers you acquire, enabling you to develop your technical and project management knowledge. You will have experience leveraging and coordinating cross functional teams such as Marketing, Operations, Procurement, Finance, and IT and have a proven track record of meeting and exceeding program goals and targets. Key job responsibilities Identify, prospect and secure new business opportunities for Amazon Shipping Drive revenue, adoption, and market segment share for our product Prospecting, lead generation and pipeline management (a combination of self-prospecting and converting marketing qualified leads) Client Engagement and Relationship Building Negotiation and Closing Customer Launch, Onboarding and Account Management Ongoing evaluation and improvement: Analyze processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance. A day in the life In this role, your day involves identifying and securing new business opportunities for Amazon Shipping. You'll utilize various sale and marketing channels for lead generation, proactively source new leads, and build a robust pipeline. You'll need to stay close to the pulse on market trends within Logistics, Supply Chain, and Shipping. Securing new business will require you to engage with clients, earn their trust, and tailor business plans to their needs. You'll be comfortable leading negotiations, and managing contract creation as well as ensuring a seamless onboarding experience for customers. Once a customer has onboarded you will be responsible for driving spend adoption and optimization of the Amazon Shipping product. Constantly evaluate and improve processes, seeking opportunities for business expansion and addressing challenges proactively. Minimum Requirements Experience with sales CRM tools such as Salesforce or similar software Experience in business development, partner development, sales or alliances management Bachelor's degree or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Marketing Assistant RFA (Richard Fleischman & Associates, Inc.) has a Marketing Assistant job opening at our office in London. This job is visible to all levels of Senior Management, reporting to the CRO, and awards the exciting opportunity to join a rapidly growing, global IT services provider. The Marketing Assistant must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. RESPONSIBILITIES Provide support to the marketing manager on a host of marketing topics including but not limited to: Create marketing/advertising ideas in print and social media platforms. Knowledge and first-hand experience in creating statements in social media outlets to attract targeted audiences with company events and job announcements. Assist in creating and formulating marketing reports in MS excel and transferring data onto PowerPoint slides for business presentations with company executives. Coordinate and plan upcoming company events to existing and new prospective clients. Travel to networking events and networking with professionals related to RFA industry. Maintain Marketing Data in the CRM and ITSM tools. Research industry trends, relevant articles to create company's newsletters. Update and manage Marketing intranet and pitch decks. Assist with Social Media and Website content. Proactively creating new ideas "think out of the box" mentality for marketing the company. Maintain the marketing database up-to-date by inputting new data, updating old records and performing cross checks. Track marketing efforts and monitor results in CRM, MS Excel, Dashboards. Update the company's X and LinkedIn accounts. Assist in developing sales materials. Develop and write documentation as required when researching relevant facts, articles in the industry to be promoted. Content Management: ensure no grammatical errors are in upcoming marketing press releases to internal employees and clients. Able to adapt to different roles in Marketing as required by the Marketing Manager or as needed based off projects. Communicate with different levels of management including C-level executives and department managers for marketing updates/strategic planning. Create calendar invites to remind attendees of upcoming events and meetings. Effectively demonstrate a sense of urgency while acting in a professional, calm manner to manage appropriate/realistic expectations to ensure overall client satisfaction. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolutions Assist with Marketing research, Competitive Research outputs and Marketing Campaigns. QUALIFICATIONS Bachelor's degree in Marketing, Business Administration, Business Management or equivalent level of hands-on experience. 1-2 years of marketing/business management internships or combination of work experience required. Experience of design work in PowerPoint and other mediums. Experienced in working with social media platforms including but not limited to (X, LinkedIn, etc. ) Knowledgeable and working experience in MS Office Suite (Word, Excel, PowerPoint, Outlook) Knowledge of working with CRMs and Email Marketing systems. Self-starter who is able to project manages and executes the tasks being assigned. Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgment.
Jul 05, 2025
Full time
Marketing Assistant RFA (Richard Fleischman & Associates, Inc.) has a Marketing Assistant job opening at our office in London. This job is visible to all levels of Senior Management, reporting to the CRO, and awards the exciting opportunity to join a rapidly growing, global IT services provider. The Marketing Assistant must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. RESPONSIBILITIES Provide support to the marketing manager on a host of marketing topics including but not limited to: Create marketing/advertising ideas in print and social media platforms. Knowledge and first-hand experience in creating statements in social media outlets to attract targeted audiences with company events and job announcements. Assist in creating and formulating marketing reports in MS excel and transferring data onto PowerPoint slides for business presentations with company executives. Coordinate and plan upcoming company events to existing and new prospective clients. Travel to networking events and networking with professionals related to RFA industry. Maintain Marketing Data in the CRM and ITSM tools. Research industry trends, relevant articles to create company's newsletters. Update and manage Marketing intranet and pitch decks. Assist with Social Media and Website content. Proactively creating new ideas "think out of the box" mentality for marketing the company. Maintain the marketing database up-to-date by inputting new data, updating old records and performing cross checks. Track marketing efforts and monitor results in CRM, MS Excel, Dashboards. Update the company's X and LinkedIn accounts. Assist in developing sales materials. Develop and write documentation as required when researching relevant facts, articles in the industry to be promoted. Content Management: ensure no grammatical errors are in upcoming marketing press releases to internal employees and clients. Able to adapt to different roles in Marketing as required by the Marketing Manager or as needed based off projects. Communicate with different levels of management including C-level executives and department managers for marketing updates/strategic planning. Create calendar invites to remind attendees of upcoming events and meetings. Effectively demonstrate a sense of urgency while acting in a professional, calm manner to manage appropriate/realistic expectations to ensure overall client satisfaction. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolutions Assist with Marketing research, Competitive Research outputs and Marketing Campaigns. QUALIFICATIONS Bachelor's degree in Marketing, Business Administration, Business Management or equivalent level of hands-on experience. 1-2 years of marketing/business management internships or combination of work experience required. Experience of design work in PowerPoint and other mediums. Experienced in working with social media platforms including but not limited to (X, LinkedIn, etc. ) Knowledgeable and working experience in MS Office Suite (Word, Excel, PowerPoint, Outlook) Knowledge of working with CRMs and Email Marketing systems. Self-starter who is able to project manages and executes the tasks being assigned. Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgment.
About us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. About the role As the Customer Operations Manager at Splend, you are the strategic and operational leader responsible for overseeing the customer experience post-sale across your designated hub. You will lead and develop a team of Onboarding Coordinators to deliver exceptional service, manage complex customer journeys, and drive continuous improvement in operational efficiency. This role, based out of our Cricklewood location, requires a customer-first mindset, strong leadership capability, and a deep understanding of fleet and hub operations. Your focus is on creating a best-in-class ownership experience that promotes retention, loyalty, and scalable customer success. Responsibilities Lead, coach, and develop a high-performing team, fostering accountability, growth, and a customer focused culture. Set clear team objectives aligned with business goals and deliver structured feedback through regular 1:1s and performance reviews. Manage the end-to-end post-sale customer journey, ensuring consistent, high-quality service across onboarding, inquiries, returns, and exchanges. Act as the voice of the customer within the business, identifying and addressing pain points to improve satisfaction and retention. Oversee day-to-day hub operations, including fleet readiness, scheduling, and service coordination, to ensure seamless customer support. Plan and manage team resources and workflows, resolving escalations and minimizing service disruptions. Collaborate cross-functionally with Sales and Fleet teams to align on customer needs and resolve operational issues. Drive process improvements to enhance efficiency and customer experience, including identifying opportunities for innovation and automation. Monitor key performance metrics (e.g., NPS, retention, resolution times) and report on trends to inform strategic decisions. Support the implementation of initiatives aligned with Splend's customer success and growth objectives. What you'll bring Proven experience leading operational or customer service teams in a retail, automotive, or subscription-based environment. Strong leadership and people management skills with a track record of team development and performance management, inspiring confidence and trust. Deep understanding of customer lifecycle operations, ideally in a high-volume or service-driven setting. Excellent problem-solving and decision-making abilities, with a calm, professional approach under pressure. Outstanding interpersonal and communication skills, with the ability to engage effectively with customers and internal teams. Proficiency with operational systems (e.g., CRM, scheduling tools, dashboards). Highly organized with strong attention to detail and the ability to manage competing priorities. Innovative thinker who seeks better ways of doing things and embraces change. Commercially aware with an understanding of how operations support business growth and retention. Comfortable commuting daily to our Cricklewood hub (and around North London as we grow) What we offer Performance Based Bonus with rewards tied to your impact 5additional days of flexi leave to recharge 5 fully paid sick days per year Wellbeing Support with access to confidential counselling through our EAP Access to our dedicated platform to support career growth Health insurance and a monthly wellness allowance Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact. At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Jul 05, 2025
Full time
About us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. About the role As the Customer Operations Manager at Splend, you are the strategic and operational leader responsible for overseeing the customer experience post-sale across your designated hub. You will lead and develop a team of Onboarding Coordinators to deliver exceptional service, manage complex customer journeys, and drive continuous improvement in operational efficiency. This role, based out of our Cricklewood location, requires a customer-first mindset, strong leadership capability, and a deep understanding of fleet and hub operations. Your focus is on creating a best-in-class ownership experience that promotes retention, loyalty, and scalable customer success. Responsibilities Lead, coach, and develop a high-performing team, fostering accountability, growth, and a customer focused culture. Set clear team objectives aligned with business goals and deliver structured feedback through regular 1:1s and performance reviews. Manage the end-to-end post-sale customer journey, ensuring consistent, high-quality service across onboarding, inquiries, returns, and exchanges. Act as the voice of the customer within the business, identifying and addressing pain points to improve satisfaction and retention. Oversee day-to-day hub operations, including fleet readiness, scheduling, and service coordination, to ensure seamless customer support. Plan and manage team resources and workflows, resolving escalations and minimizing service disruptions. Collaborate cross-functionally with Sales and Fleet teams to align on customer needs and resolve operational issues. Drive process improvements to enhance efficiency and customer experience, including identifying opportunities for innovation and automation. Monitor key performance metrics (e.g., NPS, retention, resolution times) and report on trends to inform strategic decisions. Support the implementation of initiatives aligned with Splend's customer success and growth objectives. What you'll bring Proven experience leading operational or customer service teams in a retail, automotive, or subscription-based environment. Strong leadership and people management skills with a track record of team development and performance management, inspiring confidence and trust. Deep understanding of customer lifecycle operations, ideally in a high-volume or service-driven setting. Excellent problem-solving and decision-making abilities, with a calm, professional approach under pressure. Outstanding interpersonal and communication skills, with the ability to engage effectively with customers and internal teams. Proficiency with operational systems (e.g., CRM, scheduling tools, dashboards). Highly organized with strong attention to detail and the ability to manage competing priorities. Innovative thinker who seeks better ways of doing things and embraces change. Commercially aware with an understanding of how operations support business growth and retention. Comfortable commuting daily to our Cricklewood hub (and around North London as we grow) What we offer Performance Based Bonus with rewards tied to your impact 5additional days of flexi leave to recharge 5 fully paid sick days per year Wellbeing Support with access to confidential counselling through our EAP Access to our dedicated platform to support career growth Health insurance and a monthly wellness allowance Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact. At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Systems Manager Permanent £45,000-£55,000 Birmingham Onsite This is a full-time, permanent role with a small but fast-growing UK manufacturing business undergoing significant investment in its systems and operations. You'll take full ownership of the IT estate, covering infrastructure, ERP, CRM, application support, and networking and play a key role in shaping how technology supports the bus click apply for full job details
Jul 05, 2025
Full time
Systems Manager Permanent £45,000-£55,000 Birmingham Onsite This is a full-time, permanent role with a small but fast-growing UK manufacturing business undergoing significant investment in its systems and operations. You'll take full ownership of the IT estate, covering infrastructure, ERP, CRM, application support, and networking and play a key role in shaping how technology supports the bus click apply for full job details