Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we'll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us! Location: London / Manchester- Hybrid Sponsorship: We are unable to offer sponsorship for this role The Role The Residential Energy Enforcement Operations Team Leader will oversee warrant execution and provide litigation support within the residential energy collections function. The role involves managing a team of Enforcement Specialists and coordinating with third-party legal partners to pursue debt recovery actions (for example, applying for warrants or court orders) in accordance with regulatory requirements. You will ensure all recovery steps (reminders, pre-disconnection notices, etc.) are correctly completed, proceeding to enforcement only when appropriate, and that vulnerable customers are treated with extra care. The role balances achieving collections targets (arrears reduction, case resolution, etc.) with a customer-centric, compassionate approach. This includes strict compliance with Ofgem licence obligations and adherence to industry best practice on vulnerability support. Reporting to Payments Manager Why So Energy? So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000 customers and over 450 Energistswhat we call our people). But we're not done! We're on the road to a net-zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We're driven to do our best for our customers, for each other, and for our planet. That's why we've built a workplace culture that's supportive, empowering, inclusive, and full of opportunities to grow and make an impact. At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable What you'll be getting up to in this role: Key Responsibilities Team Leadership: Lead, motivate and manage a small team of Warrant and Litigation Specialists. Provide coaching, training and regular feedback to ensure high performance and adherence to processes. Conduct performance reviews and develop staff to meet team goals. Warrant Execution Oversight: Manage the end-to-end warrant application and execution process (for example, warrants of entry for meter fitting or debt enforcement). Coordinate internal approvals and scheduling with enforcement agents. Ensure warrants are issued only after all reasonable recovery steps have been taken. Litigation Support: Work with the external litigation partner or law firm to prepare and submit court documents (such as charge orders, CCJ applications and warrants). Ensure case files and account records are accurate and complete. Escalate legal issues to senior management as needed. Performance Management: Monitor collections metrics (arrears levels, recovery rate, aged debt, warrant outcomes) and drive continuous improvement. Produce regular performance reports and ensure the team meets monthly and quarterly targets. Define and refine KPIs for warrant/litigation processes. Compliance & Governance: Ensure all activities comply with relevant laws and regulations. Adhere to Ofgem licence conditions industry debt collection protocols and internal policies. Maintain audit trails and risk registers and ensure that any third-party agents/bailiffs follow governance rules and company guidelines. Customer Focus & Vulnerability: Champion a customer-centric approach. Work with customer service and vulnerability teams to identify customers in hardship or on the Priority Services Register and ensure they receive appropriate payment support or referrals. Balance recovery efforts with empathy and flexibility for genuinely vulnerable customers. Process Improvement: Continually review and enhance internal processes around warrant enforcement and litigation support. Identify opportunities to streamline workflows, reduce delays and minimise customer impact. Stakeholder Collaboration: Engage with internal teams to coordinate debt recovery end-to-end. Liaise with external partners and ensure their performance meets company standards. Influence senior stakeholders to secure resources or policy changes as needed. Regulatory Updates: Stay informed on regulatory or legislative changes affecting enforcement. Update team policies and training materials to reflect any new requirements. You're a great match if: Significant experience (typically 3+ years) in debt collections, credit control or accounts receivable; experience in the energy/utilities sector is highly advantageous. Proven people management experience with the ability to lead by example and develop team capabilities. Strong knowledge of UK debt recovery processes and regulations and relevant energy licence conditions. Familiarity with consumer protection and vulnerability commitments in utilities. Knowledge of the Energy UK Vulnerability Commitment and Ofgem guidelines on hardship is desirable. Track record of meeting or exceeding collections KPIs and targets. Excellent stakeholder management and communication skills - able to liaise effectively at all levels. Strong analytical and organisational skills, with attention to detail. Empathy, patience and professionalism in dealing with customers under financial stress. Proficiency with collections software and standard office tools (CRM systems, Excel for reporting). Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don't tick all the boxes. Our Hiring Process: Talent Screen - 20 minutes Teams call Competency-based Interview Final stage interview and presentation with Payments Manager & Head of Payments What's in it for you? Smart Working Charters Hybrid working - Each team has its own Smart Working Charter. Ask your talent partner for more details. Growth & Development Personalised learning & development budgets- to support your growth journey, L&D buddies to guide you along the way. Internal learning platform - with thousands of valuable resources. Pay & Reward Up to 10% performance bonus - based on company and personal performance. Annual Salary Reviews - to ensure we remain competitive in the market. Commitment to being a real living wage provider. Time Off That Matters Your birthday off - it only comes once a year, so enjoy it! 3 So Giving Days - spend time supporting a cause you care about. Enhanced family leave - supporting you through every life chapter. Health & Wellbeing Unmind - Access to personalised coaching or therapy to support your mental wellbeing. Physical Support - Free eye tests, flu vaccinations. Access to Perkbox - Additional wellbeing & savings benefits. Menopause Policy- To ensure all employees are being taken care off. Belonging & Recognition Affinity Groups - join one of our employee groups to foster meaningful connections. Bi-annual Value Awards - because your hard work deserves recognition. Monthly events - to find balance and bring our team together. Charitable Fundraising - to give back to our communities. Diversity, Equity, Inclusion & Belonging As a Disability Confident Committed employer, we encourage applications from everyone, and we'll ensure fair and accessible recruitment for all. At So Energy, we're committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn't just an initiative at So Energy. We strive to embed it throughout our entire culture.
Nov 28, 2025
Full time
Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we'll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us! Location: London / Manchester- Hybrid Sponsorship: We are unable to offer sponsorship for this role The Role The Residential Energy Enforcement Operations Team Leader will oversee warrant execution and provide litigation support within the residential energy collections function. The role involves managing a team of Enforcement Specialists and coordinating with third-party legal partners to pursue debt recovery actions (for example, applying for warrants or court orders) in accordance with regulatory requirements. You will ensure all recovery steps (reminders, pre-disconnection notices, etc.) are correctly completed, proceeding to enforcement only when appropriate, and that vulnerable customers are treated with extra care. The role balances achieving collections targets (arrears reduction, case resolution, etc.) with a customer-centric, compassionate approach. This includes strict compliance with Ofgem licence obligations and adherence to industry best practice on vulnerability support. Reporting to Payments Manager Why So Energy? So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000 customers and over 450 Energistswhat we call our people). But we're not done! We're on the road to a net-zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We're driven to do our best for our customers, for each other, and for our planet. That's why we've built a workplace culture that's supportive, empowering, inclusive, and full of opportunities to grow and make an impact. At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable What you'll be getting up to in this role: Key Responsibilities Team Leadership: Lead, motivate and manage a small team of Warrant and Litigation Specialists. Provide coaching, training and regular feedback to ensure high performance and adherence to processes. Conduct performance reviews and develop staff to meet team goals. Warrant Execution Oversight: Manage the end-to-end warrant application and execution process (for example, warrants of entry for meter fitting or debt enforcement). Coordinate internal approvals and scheduling with enforcement agents. Ensure warrants are issued only after all reasonable recovery steps have been taken. Litigation Support: Work with the external litigation partner or law firm to prepare and submit court documents (such as charge orders, CCJ applications and warrants). Ensure case files and account records are accurate and complete. Escalate legal issues to senior management as needed. Performance Management: Monitor collections metrics (arrears levels, recovery rate, aged debt, warrant outcomes) and drive continuous improvement. Produce regular performance reports and ensure the team meets monthly and quarterly targets. Define and refine KPIs for warrant/litigation processes. Compliance & Governance: Ensure all activities comply with relevant laws and regulations. Adhere to Ofgem licence conditions industry debt collection protocols and internal policies. Maintain audit trails and risk registers and ensure that any third-party agents/bailiffs follow governance rules and company guidelines. Customer Focus & Vulnerability: Champion a customer-centric approach. Work with customer service and vulnerability teams to identify customers in hardship or on the Priority Services Register and ensure they receive appropriate payment support or referrals. Balance recovery efforts with empathy and flexibility for genuinely vulnerable customers. Process Improvement: Continually review and enhance internal processes around warrant enforcement and litigation support. Identify opportunities to streamline workflows, reduce delays and minimise customer impact. Stakeholder Collaboration: Engage with internal teams to coordinate debt recovery end-to-end. Liaise with external partners and ensure their performance meets company standards. Influence senior stakeholders to secure resources or policy changes as needed. Regulatory Updates: Stay informed on regulatory or legislative changes affecting enforcement. Update team policies and training materials to reflect any new requirements. You're a great match if: Significant experience (typically 3+ years) in debt collections, credit control or accounts receivable; experience in the energy/utilities sector is highly advantageous. Proven people management experience with the ability to lead by example and develop team capabilities. Strong knowledge of UK debt recovery processes and regulations and relevant energy licence conditions. Familiarity with consumer protection and vulnerability commitments in utilities. Knowledge of the Energy UK Vulnerability Commitment and Ofgem guidelines on hardship is desirable. Track record of meeting or exceeding collections KPIs and targets. Excellent stakeholder management and communication skills - able to liaise effectively at all levels. Strong analytical and organisational skills, with attention to detail. Empathy, patience and professionalism in dealing with customers under financial stress. Proficiency with collections software and standard office tools (CRM systems, Excel for reporting). Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don't tick all the boxes. Our Hiring Process: Talent Screen - 20 minutes Teams call Competency-based Interview Final stage interview and presentation with Payments Manager & Head of Payments What's in it for you? Smart Working Charters Hybrid working - Each team has its own Smart Working Charter. Ask your talent partner for more details. Growth & Development Personalised learning & development budgets- to support your growth journey, L&D buddies to guide you along the way. Internal learning platform - with thousands of valuable resources. Pay & Reward Up to 10% performance bonus - based on company and personal performance. Annual Salary Reviews - to ensure we remain competitive in the market. Commitment to being a real living wage provider. Time Off That Matters Your birthday off - it only comes once a year, so enjoy it! 3 So Giving Days - spend time supporting a cause you care about. Enhanced family leave - supporting you through every life chapter. Health & Wellbeing Unmind - Access to personalised coaching or therapy to support your mental wellbeing. Physical Support - Free eye tests, flu vaccinations. Access to Perkbox - Additional wellbeing & savings benefits. Menopause Policy- To ensure all employees are being taken care off. Belonging & Recognition Affinity Groups - join one of our employee groups to foster meaningful connections. Bi-annual Value Awards - because your hard work deserves recognition. Monthly events - to find balance and bring our team together. Charitable Fundraising - to give back to our communities. Diversity, Equity, Inclusion & Belonging As a Disability Confident Committed employer, we encourage applications from everyone, and we'll ensure fair and accessible recruitment for all. At So Energy, we're committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn't just an initiative at So Energy. We strive to embed it throughout our entire culture.
Demand Generation Marketing Manager Our client is a fast-growing B2B SaaS business powering communications solutions for businesses. Their products are used both through channel partners and directly by end customers via online subscription. They're scaling fast. with international expansion and investing heavily in data-driven marketing to accelerate growth. They are seeking a Demand Generation Marketing Manager to own and scale their outbound growth engine across both channel and direct markets. This is a hands-on, data-driven role that sits at the intersection of marketing, sales, and automation. Location: Hybrid (London) AS DEMAND GENERATION MARKETING MANAGER YOUR RESPONSIBILITIES WILL INCLUDE: Design and execute multi-touch outbound campaigns across email, LinkedIn, and SMS using automation tools Own the use of Cognism, ZoomInfo, and other enrichment tools to build and maintain clean, compliant prospect databases Track and report on outbound performance metrics including conversion rates, opportunity pipeline generated, and ROI per campaign Run structured A/B tests to improve response and conversion rates across campaigns Partner with sales, PPC, content, and lifecycle marketing teams to align outreach strategy and ensure seamless engagement THE IDEAL DEMAND GENERATION MARKETING MANAGER WILL HAVE: Proven experience in B2B SaaS demand generation or outbound marketing, ideally targeting SMBs or channel partners Hands-on experience with data and automation platforms such as Cognism Deep understanding of ICP targeting, lead scoring, and outbound cadence design Strong analytical mindset - confident with performance reporting and data analysis tools Understanding of marketing-sales alignment and CRM workflows (HubSpot, Salesforce, or similar) WHY JOIN THIS BUSINESS AS THEIR DEMAND GENERATION MARKETING MANAGER? Opportunity to shape the outbound marketing engine of a fast-growing SaaS business Work across multiple brands and market types (channel and direct) Real autonomy to test, learn, and scale campaigns Hybrid, flexible working with a collaborative and ambitious marketing team Competitive package for the successful candidate Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Nov 28, 2025
Full time
Demand Generation Marketing Manager Our client is a fast-growing B2B SaaS business powering communications solutions for businesses. Their products are used both through channel partners and directly by end customers via online subscription. They're scaling fast. with international expansion and investing heavily in data-driven marketing to accelerate growth. They are seeking a Demand Generation Marketing Manager to own and scale their outbound growth engine across both channel and direct markets. This is a hands-on, data-driven role that sits at the intersection of marketing, sales, and automation. Location: Hybrid (London) AS DEMAND GENERATION MARKETING MANAGER YOUR RESPONSIBILITIES WILL INCLUDE: Design and execute multi-touch outbound campaigns across email, LinkedIn, and SMS using automation tools Own the use of Cognism, ZoomInfo, and other enrichment tools to build and maintain clean, compliant prospect databases Track and report on outbound performance metrics including conversion rates, opportunity pipeline generated, and ROI per campaign Run structured A/B tests to improve response and conversion rates across campaigns Partner with sales, PPC, content, and lifecycle marketing teams to align outreach strategy and ensure seamless engagement THE IDEAL DEMAND GENERATION MARKETING MANAGER WILL HAVE: Proven experience in B2B SaaS demand generation or outbound marketing, ideally targeting SMBs or channel partners Hands-on experience with data and automation platforms such as Cognism Deep understanding of ICP targeting, lead scoring, and outbound cadence design Strong analytical mindset - confident with performance reporting and data analysis tools Understanding of marketing-sales alignment and CRM workflows (HubSpot, Salesforce, or similar) WHY JOIN THIS BUSINESS AS THEIR DEMAND GENERATION MARKETING MANAGER? Opportunity to shape the outbound marketing engine of a fast-growing SaaS business Work across multiple brands and market types (channel and direct) Real autonomy to test, learn, and scale campaigns Hybrid, flexible working with a collaborative and ambitious marketing team Competitive package for the successful candidate Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Digital Trading Manager London - Hybrid Salary up to £45k Multi-channel Retailer A well established multi-channel retailer is searching for a commercially minded Digital Trading Manager to take ownership of online performance across a fast-paced and growing digital portfolio. Partnering with teams across marketing, merchandising, CRM, and tech, this role will be at the heart of driving reven click apply for full job details
Nov 27, 2025
Full time
Digital Trading Manager London - Hybrid Salary up to £45k Multi-channel Retailer A well established multi-channel retailer is searching for a commercially minded Digital Trading Manager to take ownership of online performance across a fast-paced and growing digital portfolio. Partnering with teams across marketing, merchandising, CRM, and tech, this role will be at the heart of driving reven click apply for full job details
An award-winning global law firm is seeking a Marketing & BD Executive to join their Real Estate team based in London. In this role you will be responsible for Ensuring that all marketing activities support delivery of the firm's strategic objectives and that all materials produced reflect the firm's brand, as you will be reporting directly to the Marketing & BD Manager. The Responsibilities: Be able to provide a high quality service whilst operating remotely from the end user Demonstrate a professional approach in terms of commitment and internal client care Have excellent interpersonal skills with the ability to exercise tact and diplomacy Be able to demonstrate experience in dealing with a demanding workload and conflicting priorities Demonstrate ability to understand and identify with the firm and its objectives and values Help ensure a compelling message is relayed in major sector and practice group pitches Play a leading role on ensuring our BD messages are consistent across all standard capability statements Work closely with senior marketing colleagues, ensuring BD strategies and messaging is being shared between aligned practice groups The Candidate: Be IT literate - experience of Excel, Word 2010 and Outlook Experience of using InterAction/CRM systems Hold a Degree/CIM Professional Certificate in Marketing Possess excellent communication skills Have a sound understanding of professional marketing Have excellent interpersonal skills with the ability to exercise tact and diplomacy Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals. London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
Nov 27, 2025
Full time
An award-winning global law firm is seeking a Marketing & BD Executive to join their Real Estate team based in London. In this role you will be responsible for Ensuring that all marketing activities support delivery of the firm's strategic objectives and that all materials produced reflect the firm's brand, as you will be reporting directly to the Marketing & BD Manager. The Responsibilities: Be able to provide a high quality service whilst operating remotely from the end user Demonstrate a professional approach in terms of commitment and internal client care Have excellent interpersonal skills with the ability to exercise tact and diplomacy Be able to demonstrate experience in dealing with a demanding workload and conflicting priorities Demonstrate ability to understand and identify with the firm and its objectives and values Help ensure a compelling message is relayed in major sector and practice group pitches Play a leading role on ensuring our BD messages are consistent across all standard capability statements Work closely with senior marketing colleagues, ensuring BD strategies and messaging is being shared between aligned practice groups The Candidate: Be IT literate - experience of Excel, Word 2010 and Outlook Experience of using InterAction/CRM systems Hold a Degree/CIM Professional Certificate in Marketing Possess excellent communication skills Have a sound understanding of professional marketing Have excellent interpersonal skills with the ability to exercise tact and diplomacy Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals. London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
Customer Service Supervisor - Fitness Sector Onsite Shoreham-by-Sea Up to £32,000 DOE Do you have solid experience in customer service and the confidence to guide and support a small team? Would you enjoy working in a friendly, hands on environment where you can help shape the customer journey and support continuous improvement? Are you looking to develop your leadership skills within a growing fitness business where your contribution directly influences customer satisfaction and team performance? If so, this could be the perfect next step. JTX has supported our customers on their home fitness journeys since 2009, earning a strong reputation for quality equipment, excellent service, and a genuine commitment to wellbeing. With a refreshed brand, new website, and an expanding product range, it's an exciting time to join the team. As Customer Service Supervisor, you'll play a key role in day-to-day operations-supporting customers, assisting the team, and ensuring processes run smoothly. You'll report to the Customer Service Manager/Managing Director and act as a go-to person for guidance, escalations, and operational support. Tasks Key Responsibilities Daily Customer Support Monitor the inbox each morning and flag any priority or escalation cases. Handle customer enquiries via phone, email, live chat, in person, and social media. Support customers with product advice and resolve post sale issues. Manage Amazon customer messages and ensure performance meets Amazon SLAs. Log all activities accurately in the CRM system. Support showroom visitors with demonstrations while maintaining clean, safe displays. Liaise with couriers, engineers, and warehouse teams to ensure timely resolutions. Use troubleshooting guidelines to diagnose issues and arrange solutions such as spare parts, replacements, engineer visits, or practical advice. Update engineer jobs in the CRM and monitor the Technical inbox to ensure revisits are actioned within SLA. Team Support & Leadership Lead daily team huddles and communicate relevant updates. Help ensure the team follows customer service processes and meets SLAs. Review calls and emails to maintain a consistent standard of service. Support monthly 1:1s by providing input on performance and development needs. Assist with sickness management, return to work discussions, and holiday approvals. Participate in fair allocation of showroom cover. Spot recurring issues or trends and share insights with the Technical Team. Support the reporting of customer service KPIs and flag concerns promptly. Act as the first escalation point for challenging or complex customer cases. Requirements We're looking for someone who brings: Strong customer service experience, including handling varied queries across multiple channels. Previous supervisory or team leading experience-or clear potential and readiness to step into this level. Excellent written and verbal communication skills. A calm, professional approach, especially when managing pressured situations. Confident problem solving and escalation handling. The ability to coach and support team members. Good organisational skills with the ability to prioritise in a busy environment. A practical, hands on attitude and strong attention to detail. Benefits Why Join? This is a great opportunity for someone looking to step up into a leadership role within a supportive and growing organisation. You'll be valued, given room to develop, and encouraged to take ownership while maintaining a healthy work life balance. Benefits include: 25 days' annual leave Company pension scheme Medicash health plan Staff discounts + access to the on site gym showroom Regular company socials A relaxed, beachside HQ on the South Coast Ready to take the next step? Apply today for immediate consideration.
Nov 27, 2025
Full time
Customer Service Supervisor - Fitness Sector Onsite Shoreham-by-Sea Up to £32,000 DOE Do you have solid experience in customer service and the confidence to guide and support a small team? Would you enjoy working in a friendly, hands on environment where you can help shape the customer journey and support continuous improvement? Are you looking to develop your leadership skills within a growing fitness business where your contribution directly influences customer satisfaction and team performance? If so, this could be the perfect next step. JTX has supported our customers on their home fitness journeys since 2009, earning a strong reputation for quality equipment, excellent service, and a genuine commitment to wellbeing. With a refreshed brand, new website, and an expanding product range, it's an exciting time to join the team. As Customer Service Supervisor, you'll play a key role in day-to-day operations-supporting customers, assisting the team, and ensuring processes run smoothly. You'll report to the Customer Service Manager/Managing Director and act as a go-to person for guidance, escalations, and operational support. Tasks Key Responsibilities Daily Customer Support Monitor the inbox each morning and flag any priority or escalation cases. Handle customer enquiries via phone, email, live chat, in person, and social media. Support customers with product advice and resolve post sale issues. Manage Amazon customer messages and ensure performance meets Amazon SLAs. Log all activities accurately in the CRM system. Support showroom visitors with demonstrations while maintaining clean, safe displays. Liaise with couriers, engineers, and warehouse teams to ensure timely resolutions. Use troubleshooting guidelines to diagnose issues and arrange solutions such as spare parts, replacements, engineer visits, or practical advice. Update engineer jobs in the CRM and monitor the Technical inbox to ensure revisits are actioned within SLA. Team Support & Leadership Lead daily team huddles and communicate relevant updates. Help ensure the team follows customer service processes and meets SLAs. Review calls and emails to maintain a consistent standard of service. Support monthly 1:1s by providing input on performance and development needs. Assist with sickness management, return to work discussions, and holiday approvals. Participate in fair allocation of showroom cover. Spot recurring issues or trends and share insights with the Technical Team. Support the reporting of customer service KPIs and flag concerns promptly. Act as the first escalation point for challenging or complex customer cases. Requirements We're looking for someone who brings: Strong customer service experience, including handling varied queries across multiple channels. Previous supervisory or team leading experience-or clear potential and readiness to step into this level. Excellent written and verbal communication skills. A calm, professional approach, especially when managing pressured situations. Confident problem solving and escalation handling. The ability to coach and support team members. Good organisational skills with the ability to prioritise in a busy environment. A practical, hands on attitude and strong attention to detail. Benefits Why Join? This is a great opportunity for someone looking to step up into a leadership role within a supportive and growing organisation. You'll be valued, given room to develop, and encouraged to take ownership while maintaining a healthy work life balance. Benefits include: 25 days' annual leave Company pension scheme Medicash health plan Staff discounts + access to the on site gym showroom Regular company socials A relaxed, beachside HQ on the South Coast Ready to take the next step? Apply today for immediate consideration.
Principal Customer Success Manager, Strategic - Benelux and Nordics Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for a Principal Customer Success Manager, Strategic. Atlassian Customer Success Managers strive to help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained business outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users. As a CSM, you'll build relationships and and demonstrate a deep understanding of the Atlassian customer journey. You'll be equipped to guide customers over their hurdles, delivering value through proactive and programmatic customer engagement and best practices - whether the customer is establishing an agile product delivery methodology, optimizing developer tool automation, building new teamwork communities, or improving IT services. In this role, you'll cut across multiple products and solution practice areas. You'll interact with a variety of customer profiles to support the successful adoption and expansion of their Atlassian solution investment. Your future team With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business's outcomes. We're different from other organisations because we approach everything we do using our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization. Responsibilities Develop trusted advisor relationships with customers at the C-suite and executive level. Guide customers and Atlassian Account Team to develop customer Success Plans, including regular check-ins and QBRs. Engage with customers to unlock early and sustained product adoption and success with Atlassian Solutions. Mitigate churn through early risk identification and intervention in partnership with the account team. Collaborate internally across product, sales, support, and marketing to facilitate a seamless customer experience. Develop and execute adoption strategies targeting high-value accounts, driving change management, and expanding customer footprint. Qualifications Proven experience in Customer Success or account management with a track record managing strategic customers with a complex SaaS product portfolio. Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. Understanding of common Jira and Confluence end-user use cases and ways of working, with the ability to demonstrate those use cases and understanding of configuration trade-offs. Collaborate internally across product, sales, support, and marketing to facilitate a smooth customer experience. Experience balancing a book of business in a customer-facing environment. Problem-solving skills and a customer-centric mindset. Experience with Gainsight (or similar CRM tool), Salesforce, and BI tools such as Tableau. Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Don't see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
Nov 27, 2025
Full time
Principal Customer Success Manager, Strategic - Benelux and Nordics Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for a Principal Customer Success Manager, Strategic. Atlassian Customer Success Managers strive to help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained business outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users. As a CSM, you'll build relationships and and demonstrate a deep understanding of the Atlassian customer journey. You'll be equipped to guide customers over their hurdles, delivering value through proactive and programmatic customer engagement and best practices - whether the customer is establishing an agile product delivery methodology, optimizing developer tool automation, building new teamwork communities, or improving IT services. In this role, you'll cut across multiple products and solution practice areas. You'll interact with a variety of customer profiles to support the successful adoption and expansion of their Atlassian solution investment. Your future team With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business's outcomes. We're different from other organisations because we approach everything we do using our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization. Responsibilities Develop trusted advisor relationships with customers at the C-suite and executive level. Guide customers and Atlassian Account Team to develop customer Success Plans, including regular check-ins and QBRs. Engage with customers to unlock early and sustained product adoption and success with Atlassian Solutions. Mitigate churn through early risk identification and intervention in partnership with the account team. Collaborate internally across product, sales, support, and marketing to facilitate a seamless customer experience. Develop and execute adoption strategies targeting high-value accounts, driving change management, and expanding customer footprint. Qualifications Proven experience in Customer Success or account management with a track record managing strategic customers with a complex SaaS product portfolio. Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. Understanding of common Jira and Confluence end-user use cases and ways of working, with the ability to demonstrate those use cases and understanding of configuration trade-offs. Collaborate internally across product, sales, support, and marketing to facilitate a smooth customer experience. Experience balancing a book of business in a customer-facing environment. Problem-solving skills and a customer-centric mindset. Experience with Gainsight (or similar CRM tool), Salesforce, and BI tools such as Tableau. Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Don't see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
About the opportunity: We are working as the internal recruitment partner for our client, an innovative and fast-growing organisation at the forefront of energy and sustainability technology. They combine data, digital tools, and deep sector expertise to help businesses reduce carbon emissions, manage energy more efficiently, and achieve their long-term sustainability goals. We are presenting an exciting opportunity for a Partnerships Development Manager to join the team and drive the growth of a high-performing partner network that contributes the majority of new business revenue. This is a new business focused role suited to a hunter-style partnerships professional who thrives on building relationships, identifying opportunities, and developing strategic introducer channels that deliver measurable results. Responsibilities: Research and identify target sectors and potential partners to uncover new routes to market Build and manage a quality pipeline of introducers, affiliates, and strategic partners through targeted outreach and networking Attend and represent the company at networking events, forums, and industry exhibitions to expand brand visibility Lead partnership discussions and presentations to convert prospects into active partners Collaborate closely with Marketing, Sales, and Product teams to align strategies and deliver what partners need Manage all pipeline activity through the CRM to ensure transparency and accurate reporting Take ownership of your sectors, becoming an ambassador for the partnership programme and brand Requirements Previous experience in partnerships, business development, or channel sales roles ideally within energy, sustainability, or technology sectors A proven track record of sourcing, securing, and managing partnerships or introducer relationships that generate new business Strong commercial awareness with the ability to evaluate and prioritise opportunities Excellent communication and relationship building skills at all levels A proactive and self-motivated mindset with a hunter mentality and the drive to deliver results Experience managing the full partner lifecycle from first contact through to onboarding and long-term management Existing relationships within the energy or sustainability sector would be advantageous Benefits A salary of 50,000 to 60,000 per annum plus 25,000 to 30,000 OTE paid monthly Flexible hybrid working model with two days per week in the Leamington Spa office and regular travel to partner meetings and events Market leading pension scheme and EV salary sacrifice scheme after qualifying periods Regular company socials and team events Ongoing learning, development, and progression opportunities as the company continues its ambitious growth Interested? Then APPLY now for immediate consideration.
Nov 27, 2025
Full time
About the opportunity: We are working as the internal recruitment partner for our client, an innovative and fast-growing organisation at the forefront of energy and sustainability technology. They combine data, digital tools, and deep sector expertise to help businesses reduce carbon emissions, manage energy more efficiently, and achieve their long-term sustainability goals. We are presenting an exciting opportunity for a Partnerships Development Manager to join the team and drive the growth of a high-performing partner network that contributes the majority of new business revenue. This is a new business focused role suited to a hunter-style partnerships professional who thrives on building relationships, identifying opportunities, and developing strategic introducer channels that deliver measurable results. Responsibilities: Research and identify target sectors and potential partners to uncover new routes to market Build and manage a quality pipeline of introducers, affiliates, and strategic partners through targeted outreach and networking Attend and represent the company at networking events, forums, and industry exhibitions to expand brand visibility Lead partnership discussions and presentations to convert prospects into active partners Collaborate closely with Marketing, Sales, and Product teams to align strategies and deliver what partners need Manage all pipeline activity through the CRM to ensure transparency and accurate reporting Take ownership of your sectors, becoming an ambassador for the partnership programme and brand Requirements Previous experience in partnerships, business development, or channel sales roles ideally within energy, sustainability, or technology sectors A proven track record of sourcing, securing, and managing partnerships or introducer relationships that generate new business Strong commercial awareness with the ability to evaluate and prioritise opportunities Excellent communication and relationship building skills at all levels A proactive and self-motivated mindset with a hunter mentality and the drive to deliver results Experience managing the full partner lifecycle from first contact through to onboarding and long-term management Existing relationships within the energy or sustainability sector would be advantageous Benefits A salary of 50,000 to 60,000 per annum plus 25,000 to 30,000 OTE paid monthly Flexible hybrid working model with two days per week in the Leamington Spa office and regular travel to partner meetings and events Market leading pension scheme and EV salary sacrifice scheme after qualifying periods Regular company socials and team events Ongoing learning, development, and progression opportunities as the company continues its ambitious growth Interested? Then APPLY now for immediate consideration.
At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by the opportunity of scaling AI and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DigitalGenius owns all post-sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the UK and Europe. This role is open to candidates in both the UK and EU. Responsibilities Manage multiple projects in parallel for clients across all segments (SMB, Mid-Market, Enterprise), and every phase of the post-sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business-value analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results to clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Fluency in German, French, or Spanish a plus. Benefits Competitive Salary. Generous vacation time (25 days of annual leave). Yearly "Reset Week" in addition to annual leave allowance. Freedom to experiment with your own ideas. Environment to develop your skills without bureaucracy or red tape. Monthly fitness stipend of $210 or fully paid Third Space Membership. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 27, 2025
Full time
At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by the opportunity of scaling AI and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DigitalGenius owns all post-sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the UK and Europe. This role is open to candidates in both the UK and EU. Responsibilities Manage multiple projects in parallel for clients across all segments (SMB, Mid-Market, Enterprise), and every phase of the post-sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business-value analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results to clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Fluency in German, French, or Spanish a plus. Benefits Competitive Salary. Generous vacation time (25 days of annual leave). Yearly "Reset Week" in addition to annual leave allowance. Freedom to experiment with your own ideas. Environment to develop your skills without bureaucracy or red tape. Monthly fitness stipend of $210 or fully paid Third Space Membership. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Kernel Kernel gives enterprise RevOps teams confidence in their CRM data. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at Gong, Navan, Zip, Remote and GoCardless use Kernel to clean, enrich and complete their CRM data at enterprise scale, eliminating duplicates, fixing hierarchies and restoring trust in the foundation that powers forecasting, territory planning and AI initiatives. Our platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We're looking for our foundational Talent Acquisition Lead to help us scale from 30 to 60+ employees. Your north star will be driving growth by bringing exceptional talent into the business, with a specific emphasis on raising the bar for our technical teams and building a world-class people foundation. You will be the sole owner of the recruitment lifecycle but also have the opportunity to broaden your scope. As we scale, this role offers a clear path to owning the wider People Operations function (onboarding, culture, performance, and retention). What You'll Be Doing Full-Cycle Recruiting: Own end-to-end recruiting for all roles, acting as a true partner to the business rather than just a resume screener Technical Depth: Partner deeply with Engineering leadership (AI, Product, Backend, Platform) to decode complex technical requirements and build pipelines of passive engineering talent Sourcing Strategy: Move beyond inbound applicants. You will hunt for high-quality candidates using creative sourcing strategies, specifically for hard-to-fill technical and GTM profiles Process Excellence: Build and refine a data-driven hiring machine (scorecards, interview training, pipeline velocity) that ensures a high bar for talent and a great candidate experience Employer Brand: Act as the face of Kernel in the market, helping us articulate our engineering culture and commercial ambition to attract top-tier talent What You Bring 3-7 years of experience: You have a track record in a fast-paced environment (agency or in-house), ideally within high-growth tech Technical Fluency: You speak "Engineer." You understand the nuances between different tech stacks, can calibrate seniority effectively, and gain credibility with technical hiring managers Sourcing Mastery: You are expert at using modern tools (LinkedIn Recruiter, Ashby, Metaview, Juicebox) and boolean logic to find candidates who aren't looking Operational Mindset: You don't just "do" recruiting; you build processes. You care about the channels, conversion rates, time-to-hire Ambition: You want to build a world-class talent function from scratch Nice to have: Experience in a startup environment Experience scaling an engineering team from Previous exposure to People Ops, HR compliance, or visa processes ️ This role may not be for you if you: Need lots of structure or a large team to delegate sourcing to. Prefer large-company environments with slow hiring cycles. Don't enjoy the "hunt" of outbound sourcing. This role is definitely not for you if you: Prefer remote work (requires 4+ days a week in London office). Don't enjoy the pace of early-stage startups. Have side projects or want to manage a team immediately instead of build. What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £60,000 - £90,000 + equity ️ 24 days holiday per year + bank holidays ️ 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Free dinner at the office Team events and dinners Work directly with the founders to scale the systems that power enterprise AI Visas & Relocation We generally require candidates to have the right to work in the UK. However, for exceptional candidates, we may offer visa sponsorship. Interview Process Stage 1 - Intro Call with Arvin (Head of Finance and Operations). Overview of Kernel, your recruitment philosophy, and operational fit. Stage 2 - Case-Based Interview: A deep dive into your sourcing strategy, focused on how you would tackle a specific technical role at Kernel. Stage 3 - Calibration & Roleplay with Fara (Head of Engineering). Assessing your ability to partner with technical leadership and screen engineering profiles. Final Stage - Founder Interview with Anders (CEO) and Marcus to assess cultural fit and values alignment. If there is mutual fit, we move to references and offer.
Nov 27, 2025
Full time
About Kernel Kernel gives enterprise RevOps teams confidence in their CRM data. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at Gong, Navan, Zip, Remote and GoCardless use Kernel to clean, enrich and complete their CRM data at enterprise scale, eliminating duplicates, fixing hierarchies and restoring trust in the foundation that powers forecasting, territory planning and AI initiatives. Our platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We're looking for our foundational Talent Acquisition Lead to help us scale from 30 to 60+ employees. Your north star will be driving growth by bringing exceptional talent into the business, with a specific emphasis on raising the bar for our technical teams and building a world-class people foundation. You will be the sole owner of the recruitment lifecycle but also have the opportunity to broaden your scope. As we scale, this role offers a clear path to owning the wider People Operations function (onboarding, culture, performance, and retention). What You'll Be Doing Full-Cycle Recruiting: Own end-to-end recruiting for all roles, acting as a true partner to the business rather than just a resume screener Technical Depth: Partner deeply with Engineering leadership (AI, Product, Backend, Platform) to decode complex technical requirements and build pipelines of passive engineering talent Sourcing Strategy: Move beyond inbound applicants. You will hunt for high-quality candidates using creative sourcing strategies, specifically for hard-to-fill technical and GTM profiles Process Excellence: Build and refine a data-driven hiring machine (scorecards, interview training, pipeline velocity) that ensures a high bar for talent and a great candidate experience Employer Brand: Act as the face of Kernel in the market, helping us articulate our engineering culture and commercial ambition to attract top-tier talent What You Bring 3-7 years of experience: You have a track record in a fast-paced environment (agency or in-house), ideally within high-growth tech Technical Fluency: You speak "Engineer." You understand the nuances between different tech stacks, can calibrate seniority effectively, and gain credibility with technical hiring managers Sourcing Mastery: You are expert at using modern tools (LinkedIn Recruiter, Ashby, Metaview, Juicebox) and boolean logic to find candidates who aren't looking Operational Mindset: You don't just "do" recruiting; you build processes. You care about the channels, conversion rates, time-to-hire Ambition: You want to build a world-class talent function from scratch Nice to have: Experience in a startup environment Experience scaling an engineering team from Previous exposure to People Ops, HR compliance, or visa processes ️ This role may not be for you if you: Need lots of structure or a large team to delegate sourcing to. Prefer large-company environments with slow hiring cycles. Don't enjoy the "hunt" of outbound sourcing. This role is definitely not for you if you: Prefer remote work (requires 4+ days a week in London office). Don't enjoy the pace of early-stage startups. Have side projects or want to manage a team immediately instead of build. What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £60,000 - £90,000 + equity ️ 24 days holiday per year + bank holidays ️ 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Free dinner at the office Team events and dinners Work directly with the founders to scale the systems that power enterprise AI Visas & Relocation We generally require candidates to have the right to work in the UK. However, for exceptional candidates, we may offer visa sponsorship. Interview Process Stage 1 - Intro Call with Arvin (Head of Finance and Operations). Overview of Kernel, your recruitment philosophy, and operational fit. Stage 2 - Case-Based Interview: A deep dive into your sourcing strategy, focused on how you would tackle a specific technical role at Kernel. Stage 3 - Calibration & Roleplay with Fara (Head of Engineering). Assessing your ability to partner with technical leadership and screen engineering profiles. Final Stage - Founder Interview with Anders (CEO) and Marcus to assess cultural fit and values alignment. If there is mutual fit, we move to references and offer.
Dynamics 365 Customer Engagement (CE) Specialist UK based, Remote role! Role Overview Seeking a hands-on IT Specialist/Manager with strong expertise in Microsoft Dynamics 365 CE. Ideal for someone with a background as a Functional Analyst, Technical Lead, or Solution Architect who can manage daily CRM operations and lead ongoing transformation initiatives centred around D365 CE & Power Platform solut click apply for full job details
Nov 27, 2025
Full time
Dynamics 365 Customer Engagement (CE) Specialist UK based, Remote role! Role Overview Seeking a hands-on IT Specialist/Manager with strong expertise in Microsoft Dynamics 365 CE. Ideal for someone with a background as a Functional Analyst, Technical Lead, or Solution Architect who can manage daily CRM operations and lead ongoing transformation initiatives centred around D365 CE & Power Platform solut click apply for full job details
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of 500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serves as the main point of contact with our valued customers. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment. If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you! Responsibilities Own overall client relationship, enabling them to unlock value from their partnership with Optimove Establish a trusted and strategic relationship with each assigned client Be a strategic connector, ensuring the right resources from Optimove engage with key stakeholders at your clients Be the customer's advocate internally by communicating requests and issues across departments Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform Communicate major product updates and releases ensuring clients enact changes Requirements 1-4 years of experience in relevant roles, ideally from software companies Extremely strong presentation and communication skills Proactive, highly organized, with the ability to manage multiple tasks A true value-enabler who relishes helping clients achieve their business goals Fast learner who can understand and articulate technology at any level Rich and effective interpersonal skills Strong analytical skills Growth mindset - always pushing yourself out of your comfort zone Experience in technology-related fields, preferably web-based software Must be eligible to work in the UK - we are unable to provide sponsorship at this time This is a Hybrid role, and you will be required in our London office three days per week. We are looking forward to receiving your application for the role, and we will be in touch soon!
Nov 27, 2025
Full time
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of 500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serves as the main point of contact with our valued customers. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment. If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you! Responsibilities Own overall client relationship, enabling them to unlock value from their partnership with Optimove Establish a trusted and strategic relationship with each assigned client Be a strategic connector, ensuring the right resources from Optimove engage with key stakeholders at your clients Be the customer's advocate internally by communicating requests and issues across departments Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform Communicate major product updates and releases ensuring clients enact changes Requirements 1-4 years of experience in relevant roles, ideally from software companies Extremely strong presentation and communication skills Proactive, highly organized, with the ability to manage multiple tasks A true value-enabler who relishes helping clients achieve their business goals Fast learner who can understand and articulate technology at any level Rich and effective interpersonal skills Strong analytical skills Growth mindset - always pushing yourself out of your comfort zone Experience in technology-related fields, preferably web-based software Must be eligible to work in the UK - we are unable to provide sponsorship at this time This is a Hybrid role, and you will be required in our London office three days per week. We are looking forward to receiving your application for the role, and we will be in touch soon!
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Nov 27, 2025
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Senior CRM Manager Lead High-Impact Customer Journeys Central London Hybrid Salary: £70,000 - £75,000 + Benefits Location: Central London (Hybrid Working Model) Are you a highly strategic and hands-on CRM expert ready to join a rapidly growing Corporate Services Group? We are seeking a CRM Manager to own the lifecycle communication strategy for a thriving business that is deeply committed to the h click apply for full job details
Nov 26, 2025
Full time
Senior CRM Manager Lead High-Impact Customer Journeys Central London Hybrid Salary: £70,000 - £75,000 + Benefits Location: Central London (Hybrid Working Model) Are you a highly strategic and hands-on CRM expert ready to join a rapidly growing Corporate Services Group? We are seeking a CRM Manager to own the lifecycle communication strategy for a thriving business that is deeply committed to the h click apply for full job details
Overview PLEASE NOTE: This role is targeted for commencement in January 2026. PLEASE NOTE: This position is open to candidates located outside of Australia and is available as a 100% remote position. About Us Kite Magnetics transforms the efficiency of EV's and all electric motors, delivering efficiency and cost improvements that directly impact the profit, margins and customer differentiation of their vehicles and products. The product applies to all EV motors in electric vehicles - cars and trucks, autonomous vehicles, plus appliances, robotics, cordless and powered tools. Kite Magnetics has developed and patented Aeroperm, which replaces the common motor cores with this new material, allowing reductions in weight, significant reductions in the total product and system cost, while delivering added performance in torque, range, battery life and energy efficiency. Position Overview The Head of Business Development is a hands-on, senior commercial leader responsible for taking Kite Magnetics' automotive opportunities from high interest status to signed supply agreements. Your immediate focus is deepening executive, commercial and technical relationships with current automotive OEM and Tier-1 counterparts, progressing live programs through evaluation, prototype supply, RFQ and nomination, and shaping our first long-term supply agreements for Aeroperm stator-core products. You will work directly with the CEO and Chief of Staff on deal strategy and approvals, coordinate closely with engineering and quality to align commercial commitments with delivery readiness, and maintain crisp, stage-based forecasting in HubSpot. You will also support selective top-of-funnel sourcing for priority targets, with limited support to our defence and non-automotive markets. The role is expansive: after the first year you will recruit two business development managers (one automotive, one cross-sector) and establish the operating rhythm for a small, high-performing BD team. Regular international travel is required, with Europe and North America as the initial focus. First supply agreements will be negotiated collaboratively and approved at board level. Reporting to: Chief Executive Officer Location: Notting Hill, Victoria, Australia Key Responsibilities Own current and new senior relationships at priority OEM and Tier-1 accounts: Maintain account engagement and a structured communications cadence across executive, commercial, and technical stakeholders. Drive deals to completion: Lead PO's, NDAs/MoUs/JDAs, guide RFQs and commercial terms, and bring forward well-structured supply agreements that protect IP and deliver the commercial program. Track the pipeline: On HubSpot regularly, maintain stage definitions from evaluation to order, and provide accurate, board-ready forecasts (volumes, production dates, pricing frameworks, risks/next actions). Align commercial with delivery: Coordinate with engineering and quality on supply, prototype schedules, delivery expectations; ensure specifications, traceability, and change control are captured in contracts. Create customer-facing materials: Develop concise decks, one-pagers, datasheets, case studies, FAQs, and tradeshow/website copy; maintain a version-controlled collateral library; tailor content for key accounts. Lead market research and competitive assessments: Refresh TAM/SAM views, track competitor offerings, SWOT and positioning, benchmark pricing and terms; deliver quarterly insight briefs that inform pricing, messaging, and roadmap. Navigate channels wisely: Sell direct to vertically integrated OEMs; and where OEMs source externally, coordinate with the OEM and relevant Tier-1 suppliers to avoid channel conflict and preserve value. Safeguard compliance: Conduct material sanction screening and export-sanctions diligence for accounts and shipments; escalate edge cases if needed. Build the team: At month 12, recruit and onboard two Business Development Managers (automotive and cross-sector); install operating workflow (weekly pipeline, quarterly account reviews, playbooks, templates) and coach to consistent execution. Represent Kite Magnetics at priority industry events and customer sites; Manage a lean commercial budget for travel, shows, and contracting support. Qualifications Bachelor's degree in business, engineering, a related field, or its equivalent in relevant experience. A master's degree, MBA, or equivalent experience is also welcomed. Experience Significant experience in commercial roles across the automotive industry with OEMs or Tier 1 suppliers. Demonstrated success negotiating long-term supply agreements for components or materials. Strong working knowledge of production supply and quality programs, RFQ processes, sourcing gates, and program phases from concept through validation and start of production. Excellent relationship building relationships, communication and negotiation skills with senior customer stakeholders. Experience with HubSpot or general CRM tools and disciplined sales operations practices. Experience integrating into an ERP is valued. Existing networks within automotive purchasing, procurement and engineering is valued. Working arrangements This global role is available as Remote, Hybrid, and On-Site with travel. A 30-day onboarding will be undertaken full-time in person, in Melbourne, Australia. Flexible hours to support international calls. Regular international travel is required, with Europe and North America as the initial focus. Base salary of AUD 250,000 plus superannuation. Employee Share Option Plan. Performance-based bonus tied to the success measures above. Relocation support available for exceptional candidates. Collaborative and inclusive work environment. Kite Magnetics is an equal-opportunity and equal-outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Nov 26, 2025
Full time
Overview PLEASE NOTE: This role is targeted for commencement in January 2026. PLEASE NOTE: This position is open to candidates located outside of Australia and is available as a 100% remote position. About Us Kite Magnetics transforms the efficiency of EV's and all electric motors, delivering efficiency and cost improvements that directly impact the profit, margins and customer differentiation of their vehicles and products. The product applies to all EV motors in electric vehicles - cars and trucks, autonomous vehicles, plus appliances, robotics, cordless and powered tools. Kite Magnetics has developed and patented Aeroperm, which replaces the common motor cores with this new material, allowing reductions in weight, significant reductions in the total product and system cost, while delivering added performance in torque, range, battery life and energy efficiency. Position Overview The Head of Business Development is a hands-on, senior commercial leader responsible for taking Kite Magnetics' automotive opportunities from high interest status to signed supply agreements. Your immediate focus is deepening executive, commercial and technical relationships with current automotive OEM and Tier-1 counterparts, progressing live programs through evaluation, prototype supply, RFQ and nomination, and shaping our first long-term supply agreements for Aeroperm stator-core products. You will work directly with the CEO and Chief of Staff on deal strategy and approvals, coordinate closely with engineering and quality to align commercial commitments with delivery readiness, and maintain crisp, stage-based forecasting in HubSpot. You will also support selective top-of-funnel sourcing for priority targets, with limited support to our defence and non-automotive markets. The role is expansive: after the first year you will recruit two business development managers (one automotive, one cross-sector) and establish the operating rhythm for a small, high-performing BD team. Regular international travel is required, with Europe and North America as the initial focus. First supply agreements will be negotiated collaboratively and approved at board level. Reporting to: Chief Executive Officer Location: Notting Hill, Victoria, Australia Key Responsibilities Own current and new senior relationships at priority OEM and Tier-1 accounts: Maintain account engagement and a structured communications cadence across executive, commercial, and technical stakeholders. Drive deals to completion: Lead PO's, NDAs/MoUs/JDAs, guide RFQs and commercial terms, and bring forward well-structured supply agreements that protect IP and deliver the commercial program. Track the pipeline: On HubSpot regularly, maintain stage definitions from evaluation to order, and provide accurate, board-ready forecasts (volumes, production dates, pricing frameworks, risks/next actions). Align commercial with delivery: Coordinate with engineering and quality on supply, prototype schedules, delivery expectations; ensure specifications, traceability, and change control are captured in contracts. Create customer-facing materials: Develop concise decks, one-pagers, datasheets, case studies, FAQs, and tradeshow/website copy; maintain a version-controlled collateral library; tailor content for key accounts. Lead market research and competitive assessments: Refresh TAM/SAM views, track competitor offerings, SWOT and positioning, benchmark pricing and terms; deliver quarterly insight briefs that inform pricing, messaging, and roadmap. Navigate channels wisely: Sell direct to vertically integrated OEMs; and where OEMs source externally, coordinate with the OEM and relevant Tier-1 suppliers to avoid channel conflict and preserve value. Safeguard compliance: Conduct material sanction screening and export-sanctions diligence for accounts and shipments; escalate edge cases if needed. Build the team: At month 12, recruit and onboard two Business Development Managers (automotive and cross-sector); install operating workflow (weekly pipeline, quarterly account reviews, playbooks, templates) and coach to consistent execution. Represent Kite Magnetics at priority industry events and customer sites; Manage a lean commercial budget for travel, shows, and contracting support. Qualifications Bachelor's degree in business, engineering, a related field, or its equivalent in relevant experience. A master's degree, MBA, or equivalent experience is also welcomed. Experience Significant experience in commercial roles across the automotive industry with OEMs or Tier 1 suppliers. Demonstrated success negotiating long-term supply agreements for components or materials. Strong working knowledge of production supply and quality programs, RFQ processes, sourcing gates, and program phases from concept through validation and start of production. Excellent relationship building relationships, communication and negotiation skills with senior customer stakeholders. Experience with HubSpot or general CRM tools and disciplined sales operations practices. Experience integrating into an ERP is valued. Existing networks within automotive purchasing, procurement and engineering is valued. Working arrangements This global role is available as Remote, Hybrid, and On-Site with travel. A 30-day onboarding will be undertaken full-time in person, in Melbourne, Australia. Flexible hours to support international calls. Regular international travel is required, with Europe and North America as the initial focus. Base salary of AUD 250,000 plus superannuation. Employee Share Option Plan. Performance-based bonus tied to the success measures above. Relocation support available for exceptional candidates. Collaborative and inclusive work environment. Kite Magnetics is an equal-opportunity and equal-outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
CRM Data Manager (Hybrid) Watford Up to £42,000 per annum + Benefits Data Manager - Data Management - CRM - Dynamics365 - SQL - Data - Database - Customer Insight I am recruiting for a CRM Data Manager to join a highly respectable company in the not-for-profit industry based in Watford click apply for full job details
Nov 25, 2025
Full time
CRM Data Manager (Hybrid) Watford Up to £42,000 per annum + Benefits Data Manager - Data Management - CRM - Dynamics365 - SQL - Data - Database - Customer Insight I am recruiting for a CRM Data Manager to join a highly respectable company in the not-for-profit industry based in Watford click apply for full job details
A leading company in customer success is seeking a Customer Success Manager based in Belfast. The role focuses on building strong client relationships, ensuring satisfaction and growth while guiding clients through onboarding and training. The ideal candidate will have 3+ years of experience in customer success or account management, strong interpersonal skills, and proficiency in CRM software. This position offers flexibility to work from home and emphasizes work-life balance.
Nov 25, 2025
Full time
A leading company in customer success is seeking a Customer Success Manager based in Belfast. The role focuses on building strong client relationships, ensuring satisfaction and growth while guiding clients through onboarding and training. The ideal candidate will have 3+ years of experience in customer success or account management, strong interpersonal skills, and proficiency in CRM software. This position offers flexibility to work from home and emphasizes work-life balance.
Campaign Marketing Manager / Senior Marketing Manager / CRM Marketing Manager / Senior Digital Marketing Manager The Senior Manager - Marketing is a strategic marketing leader - a thinker, innovator, and motivator - with a proven record in developing and delivering high-performing marketing plans click apply for full job details
Nov 25, 2025
Contractor
Campaign Marketing Manager / Senior Marketing Manager / CRM Marketing Manager / Senior Digital Marketing Manager The Senior Manager - Marketing is a strategic marketing leader - a thinker, innovator, and motivator - with a proven record in developing and delivering high-performing marketing plans click apply for full job details
CRM Marketing Manager An exciting opportunity has arisen for an experienced CRM Marketing Manager to join our Marketing Marketing team. Reporting to the Retail & HR Director, this role will play a key role in leading and delivering the Customer Strategy and targeted Customer Marketing Campaigns. Morleys Department Stores Group is an independent, privately-owned department store group that operates 7. . click apply for full job details
Nov 25, 2025
Full time
CRM Marketing Manager An exciting opportunity has arisen for an experienced CRM Marketing Manager to join our Marketing Marketing team. Reporting to the Retail & HR Director, this role will play a key role in leading and delivering the Customer Strategy and targeted Customer Marketing Campaigns. Morleys Department Stores Group is an independent, privately-owned department store group that operates 7. . click apply for full job details
About the role As a Mid Market CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable strategic customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills Experience in a Mid Market CSM capacity Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Experience managing a book of business approaching or exceeding $10M ARR, with $1M ARR accounts within it requiring intensive engagement and advanced planning around value assessment, strategic roadmap and feature request alignment, budgeting, and resourcing / engagement models Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Saas products, preferably cyber security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Must be hands on! Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Success Criteria Alignment: Develop an accurate understanding of how a customer defines achieving success on the Abnormal platform in a mutually verifiable manner, treating such success criteria as a critical measure of health that is defined, maintained, reviewed, and acted upon in a proactive manner. Use customer cadence calls and customer Business Reviews to define success criteria with the customer, prioritize those criteria, and get the customer's own assessment of how we're performing on them to drive appropriate action plans cross-functionally. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Nov 25, 2025
Full time
About the role As a Mid Market CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable strategic customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills Experience in a Mid Market CSM capacity Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Experience managing a book of business approaching or exceeding $10M ARR, with $1M ARR accounts within it requiring intensive engagement and advanced planning around value assessment, strategic roadmap and feature request alignment, budgeting, and resourcing / engagement models Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Saas products, preferably cyber security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Must be hands on! Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Success Criteria Alignment: Develop an accurate understanding of how a customer defines achieving success on the Abnormal platform in a mutually verifiable manner, treating such success criteria as a critical measure of health that is defined, maintained, reviewed, and acted upon in a proactive manner. Use customer cadence calls and customer Business Reviews to define success criteria with the customer, prioritize those criteria, and get the customer's own assessment of how we're performing on them to drive appropriate action plans cross-functionally. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Role overview Role overview: The Business Development (BD) Manager will spearhead the search for new customers and partners across UK, focusing on global money movement. As a sole contributor, the individual must be target-driven with a strong passion and commitment to achieving results. This role requires a hands-on approach, involving deep engagement in execution and leading from the front. How you will create impact The Business Development (BD) Manager will significantly impact TerraPay's growth and presence across the UK through the following key responsibilities: Sales and Pipeline Development: Driving expansion and market penetration in the UK/ Europe region. Build, develop and deliver a strong pipeline of opportunities aligned to TerraPays strategic direction and optimized for maximum impact Convert your pipeline into clients aligned to our strategic approach Tenaciously pursue our Marketing lead leads and other inbound lead generation channels Work with Sales Directors to deepen our presence in strategic verticals Sales Cycle Management: Overseeing the entire sales process-from lead generation and account management to closing deals with C-suite executives-ensuring efficient and effective execution. Lead Generation and Reporting: Attending tradeshows, sourcing leads, and following the sales process while providing detailed reports to the sales management team. Partnership Development: Building and nurturing strategic relationships with fintechs, money remittance companies, and other financial institutions to enhance TerraPay's market position and business opportunities. CRM Utilisation: Maintaining accurate and timely reporting using CRM tools to track performance, pipeline, and sales activities. Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunitiesFeedback and Strategy Adjustment: Providing actionable insights and feedback to the line manager about pipeline status, performance metrics, and strategic adjustments. Essential qualifications 10+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales. Preferred direct experience selling to Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs, traditional or challenger Banks. Degrees - University Degree CRM Savvy: You're a CRM whiz. If it's not in your toolkit, it should be! Flexibility & Ownership: You're adaptable, self-motivated, and take full ownership of your tasks. Team Spirit: You thrive in a team environment and are open to change but can also handle working independently. Customer & Market Centric: You've got a strong grasp of customer needs, market dynamics, and industry requirements. Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues. Detail-Oriented: Your attention to detail is impeccable-nothing gets past you! Interview rounds & assessments Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. A competitive compensation package. Join a global team with members from 45+ different nationalities spread across 5 continents. 25 Competitive days holidays + national holidays and birthday leave. Why TerraPay TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay. Our culture & core values At TerraPay, we don't just talk about our values-we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities. Explore more vacancies here. Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn.
Nov 25, 2025
Full time
Role overview Role overview: The Business Development (BD) Manager will spearhead the search for new customers and partners across UK, focusing on global money movement. As a sole contributor, the individual must be target-driven with a strong passion and commitment to achieving results. This role requires a hands-on approach, involving deep engagement in execution and leading from the front. How you will create impact The Business Development (BD) Manager will significantly impact TerraPay's growth and presence across the UK through the following key responsibilities: Sales and Pipeline Development: Driving expansion and market penetration in the UK/ Europe region. Build, develop and deliver a strong pipeline of opportunities aligned to TerraPays strategic direction and optimized for maximum impact Convert your pipeline into clients aligned to our strategic approach Tenaciously pursue our Marketing lead leads and other inbound lead generation channels Work with Sales Directors to deepen our presence in strategic verticals Sales Cycle Management: Overseeing the entire sales process-from lead generation and account management to closing deals with C-suite executives-ensuring efficient and effective execution. Lead Generation and Reporting: Attending tradeshows, sourcing leads, and following the sales process while providing detailed reports to the sales management team. Partnership Development: Building and nurturing strategic relationships with fintechs, money remittance companies, and other financial institutions to enhance TerraPay's market position and business opportunities. CRM Utilisation: Maintaining accurate and timely reporting using CRM tools to track performance, pipeline, and sales activities. Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunitiesFeedback and Strategy Adjustment: Providing actionable insights and feedback to the line manager about pipeline status, performance metrics, and strategic adjustments. Essential qualifications 10+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales. Preferred direct experience selling to Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs, traditional or challenger Banks. Degrees - University Degree CRM Savvy: You're a CRM whiz. If it's not in your toolkit, it should be! Flexibility & Ownership: You're adaptable, self-motivated, and take full ownership of your tasks. Team Spirit: You thrive in a team environment and are open to change but can also handle working independently. Customer & Market Centric: You've got a strong grasp of customer needs, market dynamics, and industry requirements. Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues. Detail-Oriented: Your attention to detail is impeccable-nothing gets past you! Interview rounds & assessments Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. A competitive compensation package. Join a global team with members from 45+ different nationalities spread across 5 continents. 25 Competitive days holidays + national holidays and birthday leave. Why TerraPay TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay. Our culture & core values At TerraPay, we don't just talk about our values-we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities. Explore more vacancies here. Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn.