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Private Wealth, Global Strategic Partnerships, Associate page is loaded Private Wealth, Global Strategic Partnerships, Associatelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: 40258Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Blackstone Blackstone is the world's largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone's over $1.2 trillion in assets under management include global investment strategies focused on real estate, private equity, credit, infrastructure, life sciences, growth equity, secondaries and hedge funds. Further information is available at . on and . Private Wealth: Blackstone Private Wealthwas established to answer the growing demand for Blackstone products from high-net worth investors. Partnering with many of the world's largest private banks and wealth management firms, Blackstone's Private Wealthteam packages and delivers the full breadth of Blackstone's alternative product capability to these firms and their clients and provides ongoing product and advisor support, as well as education and training around alternatives. Job Description: Based in London, the successful candidate will work in the Global Strategic Partnerships team on all aspects of home office client relations and capital raising. This will span the Private Wealth EMEA private banking and wealth management investor base for Blackstone's closed-ended and open-ended funds across all asset classes. Key Responsibilities: Proactively support the team in building and maintaining home office relationships at private banks and wealth management platforms across EMEA Assist in day-to-day management of 20-30 accounts; coordinate follow-ups from meetings and directly respond to any investor requests during the pipeline planning stage, due diligence process and ad-hoc questions Lead the end-to-end diligence process both internally and externally Develop and maintain the prospective investor lists in relation to specific products. Work with members of the wider team to keep content current Participate in various fund-related initiatives and sales strategy planning Collaborate with all functional areas within Blackstone Private Wealth including Investor Services, Marketing and Product Development and coordination to complete projects and support product initiatives. Interface with BX institutional fundraising groups on new fund launches and learn about existing product suite. Assist the team with ad-hoc research projects on new markets and prospect accounts. Experience: Ideal candidate will have 3-5years of professional experience Prior work experience in private equity or alternatives, asset management, investor relations and/or investment banking is preferred Strong interpersonal skills with proven ability to build and maintain a positive and cooperative relationship with key internal and external stakeholders Strong analytical, financial and problem-solving skills Superior organizational and time management skills Meticulous attention to detail and accuracy on work deliverables Desire to work in a team environment, across multiple geographies but also able to work independently with minimal supervision Demonstrated ability to write effectively and strong communication, presentation and client service skills Candidate should be energetic, self-motivated, and a team-oriented individual who thrives on challenges in a fast-paced, dynamic environment - often under pressure to meet demanding deadlines Ability to speak at least one other European language (French, German or Italian) is strongly preferred but not required.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, sexual orientation, national origin or any other category protected by law.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.

Location United Kingdom, Belgium Employment Type Full time Location Type Remote Department Customer Experience A platform you can believe in: Immersive One is leading people centric cyber resilience across the globe. Partner with Immersive's enterprise customers within this region to provide world class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive help prove and improve your cyber resilience, by simulating real world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. Immersive was founded in 2017, from a cargo container in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! Customer Success Manager - Remote within UK or Belgium Immersive is hiring! Could you be our next Customer Success Manager? We're looking for an experienced, proactive and value driven individual to join our established Customer Experience team in the UK. The essence of our Customer Success team is customer obsession. In fact, "Customer Centricity" is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer Success and based out of either the UK or Belgium, you will manage our regional customers through the entirety of their lifecycle: from onboarding to upsell to renewal, and align their strategic objectives with the Immersive One platform's proven outcomes. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like "The best tool for learning cyber security", "A great platform to learn and gain hands on experience on tools" and "Immersive is a must have for every organisation," you can see why customer obsession is the core of who we are, and our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross team collaboration. You will partner with our Sales and Solution Consulting teams as you conduct POVs with existing customers, execute EBRs, and identify opportunities to expand the customer relationship. Additionally you will build and leverage relationships with Cyber Resilience Advisors, Product Marketing and our Cyber & Engineering teams. Responsibilities Partner with our customers to ensure effective onboarding - setting them up for success Create and execute a communications plan to engage effectively throughout the customer journey Align strategy and build programs for customers, with objectives and measurable outcomes Collaborate with our product and customer support team to share new features Nurture upsell and cross sell opportunities in partnership with sales to increase account penetration Monitor CSAT and resolve concerns with the assistance of internal teams Qualifications A number of years experience in Customer Success, account management, or equivalent within a SaaS environment. Experience in Cybersecurity or Cyber Risk Management is strongly preferred Exceptional planning, presentation, and written communication skills Experience in implementing customer solutions and client management Experience in project management with a proven track record of managing multiple projects to completion, along with excellent planning and organisational skills Ability to maintain a high valued outcome based relationship with a diverse customer profile base Based in either the UK or Belgium. If you are able to speak fluent German or French (or both!) this would be highly desirable Values Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We're ready to receive your application! Benefits Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday day off Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover Career and learning development through the platform and our 'Learn Anything' fund Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working We're a sociable, tight knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region Find out more about life at Immersive Labs Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.

Job Title - Account Manager (Claims Advisor) Location: North Leicester (2 days home working per week) Salary: £32,000 - £40,000 per annum (dependent on experience) Contract: Full-time, permanent About the Role We are recruiting on behalf of one of our long-standing clients for an Account Manager (internally known as a Claims Advisor) to join their friendly and professional team based in North Leic click apply for full job details

Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. Role The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers work directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrate hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customer adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customer's opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia; Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon; United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming. Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

About the role As a Mid Market CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable strategic customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills Experience in a Mid Market CSM capacity Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Experience managing a book of business approaching or exceeding $10M ARR, with $1M ARR accounts within it requiring intensive engagement and advanced planning around value assessment, strategic roadmap and feature request alignment, budgeting, and resourcing / engagement models Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Saas products, preferably cyber security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Must be hands on! Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Success Criteria Alignment: Develop an accurate understanding of how a customer defines achieving success on the Abnormal platform in a mutually verifiable manner, treating such success criteria as a critical measure of health that is defined, maintained, reviewed, and acted upon in a proactive manner. Use customer cadence calls and customer Business Reviews to define success criteria with the customer, prioritize those criteria, and get the customer's own assessment of how we're performing on them to drive appropriate action plans cross-functionally. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.

Senior Manager, Human Resources page is loaded Senior Manager, Human Resourcesremote type: Remotelocations: Bideford, Devon, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R25\_05226The Linear and Micro Motion Divisions, encompassing Thomson, Portescap, Delevan, and Nook brands, is a major contributor to the Automation Motion Control Segment, with approximately 2,000+ global associates and $500M in revenue. There are 13 main sites located across the United States, India, Mexico, the Caribbean, China, & Europe.The Senior Human Resources Manager will encompass all responsibility for driving strategic HR initiatives across operational and functional HR needs in region. This role will serve as key business partner to global and regional leaders and will be an integral member of the regional leadership team, contributing to the overall strategy, direction, and effectiveness in supporting business growth and performance. This role provides insights, guidance, and expertise that support the development and execution of HR strategies, initiatives, and priorities across multiple sites and countries.This position is responsible for talent acquisition, workforce planning, leadership and talent development, performance management, and employee engagement in the region. In addition, the role will oversee employee relations and labor strategies to ensure compliance with local legislation and foster positive employee relations.The Senior Regional HR Manager will provide direct leadership and coaching to local HR teams, ensuring consistency of HR practices and driving continuous improvement in talent management, employee retention and workforce productivity across the region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Strategic Leadership Act as a strategic HR business partner to regional leadership teams, providing direction, guidance and expertise in all aspects of HR. Lead HR initiatives across multiple sites in Europe, ensuring alignment with global HR strategies, and local business needs Strong servant leadership skills and ability to thrive in results-oriented environment Workforce Planning Drive workforce planning, succession planning and organizational development to ensure business continuity and growth Lead workforce planning to meet production demands and long-term strategic goals Monitor HR metrics and provide data-driven insights to improve retention, productivity, and workforce effectiveness. Talent Management/Leadership Development/ Diversity & Inclusion: Develops and leads talent management initiatives to establish robust pipeline of diverse leadership talent Manages the talent review and succession planning process, provides expertise and guidance to the function's leadership and HR teams Actively leads and participates in the talent acquisition of key functional positions Demonstrates the use of 80/20 continuous improvement and to deliver results- aligned with the Segment and Enterprise HR strategy, including KPI's with a sense of urgency HR Operations: Foster a positive workplace culture focused on safety, diversity and inclusion Oversee HR operations across all manufacturing sites, ensuring consistent practices Provide strong oversight on daily complex employee relations investigations to resolution Key advisor and coach to business leadership and line management on appropriate HR practices and policies, ensures implementation and HR compliance Collaborate with operations and function leaders to identify training needs and implement effective learning solutions Other skills: In-depth knowledge of European Union employment directives, GDPR and Europe labor laws and regulations Strength in navigating multi-country HR environments; balancing global policies with local compliance requirements Excellent communication, negotiation, and interpersonal skills with the ability to build trust and influence across cultures Ability to influence and lead change and drive HR initiatives in complex, matrixed and international organizations Fluency in English required EDUCATION and/or EXPERIENCE Bachelor's degree, preferably in Human Resources or Business-related field. Minimum 7 + years demonstrated successful experience within a global industrial manufacturing environment. Experience should include plant level HR responsibility as well as multi-site responsibility. Comfortable and ability to work effectively in fast -paced, metric-driven environment. Adapts to rapidly changing dynamics and direction to adjust accordingly Ability to travel up to 30%# About Regal Rexnord Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit Regal Rexnord, our business purpose is to create a better tomorrow with sustainable solutions that power, transmit and control motion. Our Values Our values frame our culture - a shared understanding of how we think and act relative to our key stakeholders. We center our behaviors, actions and decisions around the following values: Integrity Responsibility Diversity, Engagement & Inclusion Customer Success Innovation with Purpose Continuous Improvement Performance Passion to Win .with a Sense of Urgency

Spanish Speaking Customer Service Advisor Location: Nottingham (Hybrid 2 days in the office, 3 days working from home) Salary: £24,000 per annum Contract: Full-time, Permanent Hours: Monday to Friday, 8am 4pm or 9am 5pm We re looking for a Spanish Speaking Customer Service Advisor to join a collaborative and fast-moving international team based in Nottingham. You ll support a range of business customers, ensuring excellent service delivery across order management, logistics coordination, and after-sales care. This is a fantastic opportunity for someone fluent in Spanish and English who enjoys problem-solving, communicating with people from different backgrounds, and working in a team that values professionalism and positivity. Key Responsibilities Manage and process customer orders accurately and efficiently. Coordinate deliveries and returns, ensuring issues are resolved promptly. Communicate clearly with internal departments (credit control, planning, logistics, and sales) to ensure customer expectations are met. Build strong relationships with business clients, keeping them informed on product updates, availability, and promotions. Handle and resolve customer queries, ensuring the best possible outcome for both the client and the business. Prepare reports, update records, and assist with any customer-related data requests. Identify opportunities to improve service levels and operational processes. Skills and Experience Fluent in Spanish and English (both written and spoken). Previous experience in customer service, sales support, or order management preferred. Excellent communication and organisational skills. Strong attention to detail and ability to multitask in a fast-paced environment. Proficient with Microsoft Office, especially Excel. A team player who enjoys collaborating and finding practical solutions. What s on Offer Competitive salary of £24,000 per annum . Hybrid working model (2 days in the Nottingham office, 3 from home). Supportive and diverse team culture. Career development opportunities in a growing international organisation. Staff discounts and access to company benefits. If you re fluent in Spanish and English and want to join a friendly, fast-paced environment where you can make a real impact on customer satisfaction, we d love to hear from you.