About The Role We require one full time Social Work Coordinator for a 1 year fixed term to meet the needs of the service. The working pattern is Monday and Friday 9 - 5. We take flexible working into consideration, in line with service demands, however this is an office-based role. Job overview: An exciting opportunity has opened within Independent Futures where we have created a specialist Leaving Care Service for children and young people aged 16-25 years old. Islington is looking to recruit a social work coordinator (SWC) who is motivated and passionate. You will be trained in Motivational Interviewing and Trauma Inform Practice to ensure sustainability of practice across the service. A Social Work Coordinator (SWC) is a para-professional whose primary function is to provide enhanced administrative support in meeting the demands of frontline practice. This is a very active role and the practical support is critical in ensuring the child and family social workers' and other practitioners' time is used to best effect in helping families to keep children safe. This requires a high level of understanding of a child and family social worker's job in helping families to safeguard children. Main duties: Our vision for the service is that children and young people are safe, can overcome difficulties and can form secure relationships through their childhood and into their adulthood. SWCs are the first point of contact for the team by service users, other staff, and professionals. As an experienced administrator, you would be expected to anticipate the planning and preparation necessary ahead of the range of meetings that take place with families and professionals and be instrumental in ensuring these meetings are coordinated. This includes multi-professional panels and tasks include (but not limited to) diary invites and minute taking. You would also be expected to help and support practitioners to stay organised in managing their workload. Child and family work is dynamic and responsive to both the local and national landscape, and SWCs must be flexible and adapt to changes within the organisation and to the presenting needs of the individual team. The SWC role, as with all other roles in the Service, should engage in continuous quality improvement by always looking for ways to improve the way we work to identify gaps in systems and make improvements that will increase added value to frontline practice. You will have excellent communication skills with children, young people and families as well as with carers and professionals taking into consideration equality and diversity. You will also have excellent skills when it comes to writing and minute-taking. Some of the main duties include: Minute taking Arranging multi-professional meetings Diary management Creating and updating excel spreadsheet trackers Answering the duty phone to young people, families, and other professionals Updating the data base The successful candidates will have the following: Excellent organisation and time management skills Ability to work pro-actively to identify and meet the needs of the team Flexibility Excellent ICT skills Good communication: verbal and written Ability to work under pressure Working for your organisation: In December 2024, we underwent a full OFSTED inspect. Although we are still awaiting formal feedback, we are pleased and proud to share we have maintained our outstanding rating. In October 2023, Independent Futures received a focused visit from OFSTED looking at the Local Authority's arrangements for care experienced children and young people (care leavers). We proudly share some highlights from the report: Young people are effusive about Independent Futures, Islington's leaving care service. Care experienced children and young people in Islington benefit from teams of highly committed, ambitious and determined professionals who work extremely well together, helping the children and young people to remain safe and to achieve in life. Exceptional and aspirational corporate and operational leaders work together to listen to care experienced young people, to understand their world and to act on their views. Islington's motivational practice model ensures that all staff and many partner agencies provide trauma-informed assessments. The genuine warmth of staff and their affection and pride in children's progress and achievements are evident in their direct work and frequent contact and visits. Staff report that they feel valued by their managers. This improves and supports practitioners' emotional health and well-being. Skilled social workers and YPAs are appropriately proud of their work. Good opportunities for development, training and promotion are increasing the number of staff transferring from agency to permanent contracts. A localised approach to commissioning housing support means that young people can maintain local links and have access to important local services, such as colleges, employment and training opportunities that will support them to achieve independence. The Independent Futures Service is well resourced and enjoys a stable and supportive workforce. You will be joining a multi-professional team made up of experienced managers, Senior Social Workers, Social Workers, Young Person Advisors, Mental Health Social Worker, CAMHS professionals, a UASC specialist and Social Work Coordinators. We have opportunities to consult with clinicians and you will receive supervision and manage support from a Senior Social Worker. Our children, young people and their families are at the heart of everything we do and the development of our practice model allows us to them towards their version of meaningful and sustained changed. Islington's Motivational Practice Model provides an integrated care, safeguarding and change model, which includes Motivational Interviewing skills helping to build meaningful relationships and promote safety, collaboration and purposeful change. What is Motivational Practice? Motivational Practice is Islington's Practice Model. There are core elements that underpin the practice framework that provide a set of skills around how to communicate in a helpful way with workers that you supervise, the professional network as a whole and families we work with, supporting a process of change. Our practice model is further complemented by Trauma-informed practice (including Dyadic Development Practice), as we believe that by better understanding the lived experiences of those we are here to serve, we are better positioned to engage, support and assist children and young people to reach their full potential. Relationships are also central to achieving the very best outcome for our children, young people, their families, and their carers. We work closely with our fostering team and placements service to support our carers in offering a trauma informed approach to care, and to offer stable placements where our children and young people can achieve their potential. For further information or for an informal conversation about the post, please contact Independent Futures Team Managers: Mehmet Krasniqi Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't beclearer: we serve. It's in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about. Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include: Up to 31 days leave per year, increasing to 36 days after five years of local government service A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week Learning and development opportunities to maximise your potential Competitive pay and a commitment to paying all staff the London Living Wage at minimum Excellent local government pension scheme Cycle to Work scheme and discounted gym memberships Local discounts from restaurants, shops, health and beauty therapists, and more! Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion . click apply for full job details
Jul 18, 2025
Full time
About The Role We require one full time Social Work Coordinator for a 1 year fixed term to meet the needs of the service. The working pattern is Monday and Friday 9 - 5. We take flexible working into consideration, in line with service demands, however this is an office-based role. Job overview: An exciting opportunity has opened within Independent Futures where we have created a specialist Leaving Care Service for children and young people aged 16-25 years old. Islington is looking to recruit a social work coordinator (SWC) who is motivated and passionate. You will be trained in Motivational Interviewing and Trauma Inform Practice to ensure sustainability of practice across the service. A Social Work Coordinator (SWC) is a para-professional whose primary function is to provide enhanced administrative support in meeting the demands of frontline practice. This is a very active role and the practical support is critical in ensuring the child and family social workers' and other practitioners' time is used to best effect in helping families to keep children safe. This requires a high level of understanding of a child and family social worker's job in helping families to safeguard children. Main duties: Our vision for the service is that children and young people are safe, can overcome difficulties and can form secure relationships through their childhood and into their adulthood. SWCs are the first point of contact for the team by service users, other staff, and professionals. As an experienced administrator, you would be expected to anticipate the planning and preparation necessary ahead of the range of meetings that take place with families and professionals and be instrumental in ensuring these meetings are coordinated. This includes multi-professional panels and tasks include (but not limited to) diary invites and minute taking. You would also be expected to help and support practitioners to stay organised in managing their workload. Child and family work is dynamic and responsive to both the local and national landscape, and SWCs must be flexible and adapt to changes within the organisation and to the presenting needs of the individual team. The SWC role, as with all other roles in the Service, should engage in continuous quality improvement by always looking for ways to improve the way we work to identify gaps in systems and make improvements that will increase added value to frontline practice. You will have excellent communication skills with children, young people and families as well as with carers and professionals taking into consideration equality and diversity. You will also have excellent skills when it comes to writing and minute-taking. Some of the main duties include: Minute taking Arranging multi-professional meetings Diary management Creating and updating excel spreadsheet trackers Answering the duty phone to young people, families, and other professionals Updating the data base The successful candidates will have the following: Excellent organisation and time management skills Ability to work pro-actively to identify and meet the needs of the team Flexibility Excellent ICT skills Good communication: verbal and written Ability to work under pressure Working for your organisation: In December 2024, we underwent a full OFSTED inspect. Although we are still awaiting formal feedback, we are pleased and proud to share we have maintained our outstanding rating. In October 2023, Independent Futures received a focused visit from OFSTED looking at the Local Authority's arrangements for care experienced children and young people (care leavers). We proudly share some highlights from the report: Young people are effusive about Independent Futures, Islington's leaving care service. Care experienced children and young people in Islington benefit from teams of highly committed, ambitious and determined professionals who work extremely well together, helping the children and young people to remain safe and to achieve in life. Exceptional and aspirational corporate and operational leaders work together to listen to care experienced young people, to understand their world and to act on their views. Islington's motivational practice model ensures that all staff and many partner agencies provide trauma-informed assessments. The genuine warmth of staff and their affection and pride in children's progress and achievements are evident in their direct work and frequent contact and visits. Staff report that they feel valued by their managers. This improves and supports practitioners' emotional health and well-being. Skilled social workers and YPAs are appropriately proud of their work. Good opportunities for development, training and promotion are increasing the number of staff transferring from agency to permanent contracts. A localised approach to commissioning housing support means that young people can maintain local links and have access to important local services, such as colleges, employment and training opportunities that will support them to achieve independence. The Independent Futures Service is well resourced and enjoys a stable and supportive workforce. You will be joining a multi-professional team made up of experienced managers, Senior Social Workers, Social Workers, Young Person Advisors, Mental Health Social Worker, CAMHS professionals, a UASC specialist and Social Work Coordinators. We have opportunities to consult with clinicians and you will receive supervision and manage support from a Senior Social Worker. Our children, young people and their families are at the heart of everything we do and the development of our practice model allows us to them towards their version of meaningful and sustained changed. Islington's Motivational Practice Model provides an integrated care, safeguarding and change model, which includes Motivational Interviewing skills helping to build meaningful relationships and promote safety, collaboration and purposeful change. What is Motivational Practice? Motivational Practice is Islington's Practice Model. There are core elements that underpin the practice framework that provide a set of skills around how to communicate in a helpful way with workers that you supervise, the professional network as a whole and families we work with, supporting a process of change. Our practice model is further complemented by Trauma-informed practice (including Dyadic Development Practice), as we believe that by better understanding the lived experiences of those we are here to serve, we are better positioned to engage, support and assist children and young people to reach their full potential. Relationships are also central to achieving the very best outcome for our children, young people, their families, and their carers. We work closely with our fostering team and placements service to support our carers in offering a trauma informed approach to care, and to offer stable placements where our children and young people can achieve their potential. For further information or for an informal conversation about the post, please contact Independent Futures Team Managers: Mehmet Krasniqi Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't beclearer: we serve. It's in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about. Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include: Up to 31 days leave per year, increasing to 36 days after five years of local government service A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week Learning and development opportunities to maximise your potential Competitive pay and a commitment to paying all staff the London Living Wage at minimum Excellent local government pension scheme Cycle to Work scheme and discounted gym memberships Local discounts from restaurants, shops, health and beauty therapists, and more! Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion . click apply for full job details
Senior HR Advisor Hull 40k Plus DOE Monday to Friday Office based This is a great opportunity for a knowledgeable HR Advisor who is looking to gain experience in the Food Industry and take their career to the next level. The role involves providing comprehensive and professional HR support to the HR Manager and all employees of our client, proactively supporting line managers and employees, and contributing to the delivery of both HR and broader business objectives. Key Responsibilities (including but not limited to): Provide day-to-day HR support and advise managers on a range of issues including grievance, disciplinary matters, absence management, maternity/paternity leave, and flexible working arrangements. Deliver timely coaching and guidance during investigations, disciplinary actions, grievance hearings, and counselling meetings. Support the management team in fostering strong leadership across the organisation, ensuring the development of people management skills and knowledge. Provide holiday and absence cover for the HR Assistant, HR Administrator, and the Recruitment and Apprenticeship Programmes Coordinator. Lead and manage HR projects as assigned, identifying situations with people impact and influencing decisions to enhance employee engagement on site. With guidance, help ensure reward and recognition policies are aligned with the needs of employee groups and applied fairly and consistently. Assist the Head of HR and HR Manager in deploying performance management processes to improve individual and organisational performance. Develop knowledge and expertise in all aspects of employee relations, employment legislation, ACAS codes of practice, and HR best practices. Contribute to the development of effective KPIs aimed at improving overall business performance. Ensure consistency in HR practices and outcomes across the site. Manage cases of unauthorised absence (AWOL), short-term and long-term sickness, and liaise with occupational health providers to support attendance improvement strategies for complex cases. Requirements, Experience, and Person Specification: CIPD Level 5 qualified or currently studying towards Level 7 Demonstrated experience using coaching tools and techniques Experience within an FMCG environment is preferred, though not essential Strong communication and interpersonal skills, with a high level of cultural awareness and professional ethics Proactive, resourceful, and solution-focused, with excellent organisational abilities Proficient in Microsoft Office applications and confident in learning new HR and technical systems Proven ability to build and maintain effective working relationships at all levels of the organisation Innovative thinker with a track record of taking initiative and driving improvement Demonstrates energy, accountability, and follow-through in all aspects of work Flexible and adaptable to meet evolving business demands Experience in end-to-end recruitment for both salaried and hourly-paid roles If you are interested and meet the above criteria, please send your CV to (url removed) or call the Matt on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Jul 18, 2025
Full time
Senior HR Advisor Hull 40k Plus DOE Monday to Friday Office based This is a great opportunity for a knowledgeable HR Advisor who is looking to gain experience in the Food Industry and take their career to the next level. The role involves providing comprehensive and professional HR support to the HR Manager and all employees of our client, proactively supporting line managers and employees, and contributing to the delivery of both HR and broader business objectives. Key Responsibilities (including but not limited to): Provide day-to-day HR support and advise managers on a range of issues including grievance, disciplinary matters, absence management, maternity/paternity leave, and flexible working arrangements. Deliver timely coaching and guidance during investigations, disciplinary actions, grievance hearings, and counselling meetings. Support the management team in fostering strong leadership across the organisation, ensuring the development of people management skills and knowledge. Provide holiday and absence cover for the HR Assistant, HR Administrator, and the Recruitment and Apprenticeship Programmes Coordinator. Lead and manage HR projects as assigned, identifying situations with people impact and influencing decisions to enhance employee engagement on site. With guidance, help ensure reward and recognition policies are aligned with the needs of employee groups and applied fairly and consistently. Assist the Head of HR and HR Manager in deploying performance management processes to improve individual and organisational performance. Develop knowledge and expertise in all aspects of employee relations, employment legislation, ACAS codes of practice, and HR best practices. Contribute to the development of effective KPIs aimed at improving overall business performance. Ensure consistency in HR practices and outcomes across the site. Manage cases of unauthorised absence (AWOL), short-term and long-term sickness, and liaise with occupational health providers to support attendance improvement strategies for complex cases. Requirements, Experience, and Person Specification: CIPD Level 5 qualified or currently studying towards Level 7 Demonstrated experience using coaching tools and techniques Experience within an FMCG environment is preferred, though not essential Strong communication and interpersonal skills, with a high level of cultural awareness and professional ethics Proactive, resourceful, and solution-focused, with excellent organisational abilities Proficient in Microsoft Office applications and confident in learning new HR and technical systems Proven ability to build and maintain effective working relationships at all levels of the organisation Innovative thinker with a track record of taking initiative and driving improvement Demonstrates energy, accountability, and follow-through in all aspects of work Flexible and adaptable to meet evolving business demands Experience in end-to-end recruitment for both salaried and hourly-paid roles If you are interested and meet the above criteria, please send your CV to (url removed) or call the Matt on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers. Please note: This is a Fixed Term Maternity Cover Position OPPORTUNITY HIGHLIGHTS Excellent Salary 25 Days Holiday Monday - Friday Highly successful Food Manufacturer THE Customer Support Coordinator Are you a detail-driven, customer-focused professional ready to make an impact. We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain. As our Customer Support Coordinator, you will: Be the key point of contact for customers placing orders Accurately process sales contracts and ensure timely delivery Coordinate with logistics providers to book transport and negotiate competitive rates Prepare shipping and export documentation Collaborate with our operations team to meet customer delivery expectations Ensure compliance with company policies and maintain accurate records Handle urgent order requests, manage stock holdings, and process sample orders Support continuous improvement in workflow and customer satisfaction THE IDEAL CANDIDATE Excellent verbal and written communication skills Strong organisational abilities with high attention to detail Proficiency in Microsoft Excel (advanced level) Experience using CRM or ERP systems A proactive, adaptable team player who can also work independently Excellent time management and a flexible, can-do attitude If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
Jul 17, 2025
Contractor
An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers. Please note: This is a Fixed Term Maternity Cover Position OPPORTUNITY HIGHLIGHTS Excellent Salary 25 Days Holiday Monday - Friday Highly successful Food Manufacturer THE Customer Support Coordinator Are you a detail-driven, customer-focused professional ready to make an impact. We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain. As our Customer Support Coordinator, you will: Be the key point of contact for customers placing orders Accurately process sales contracts and ensure timely delivery Coordinate with logistics providers to book transport and negotiate competitive rates Prepare shipping and export documentation Collaborate with our operations team to meet customer delivery expectations Ensure compliance with company policies and maintain accurate records Handle urgent order requests, manage stock holdings, and process sample orders Support continuous improvement in workflow and customer satisfaction THE IDEAL CANDIDATE Excellent verbal and written communication skills Strong organisational abilities with high attention to detail Proficiency in Microsoft Excel (advanced level) Experience using CRM or ERP systems A proactive, adaptable team player who can also work independently Excellent time management and a flexible, can-do attitude If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
We are passionate about driving real, sustainable change with our clients. We are seeking a well-organised self-starter to join our team at the Supply Chain Sustainability School, an award-winning online training platform. Do you have a passion for sustainability and making a difference? Are you looking for your next challenge with a fantastic team dedicated to sustainability? If yes, we d love to talk The Role at a Glance: E-Learning and Development Coordinator Remote Based With the Option to Use Our London Old Street Office £30,000 Plus benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Your Skills: Content / Knowledge Library Management. Stakeholder Engagement. Database management. Heads-Up - We really value a short intro covering note :-) Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues and we are proud of our reputation for leading the thinking in this area. In summary, we: + Run the award-winning Supply Chain Sustainability School, including the industry-leading Fairness, Inclusion & Respect (FIR) programme. + Support our clients to use our Sustainability Tool to report their progress on sustainability actions. + Led the authoring of the ISO 20400 in sustainable procurement and are now leading global adoption through our social enterprise arm, and our commercial consultancy services. + Provide bespoke, specialist business advice, training, and practical tools to leading organisations such as Siemens, the Houses of Parliament, Warwick University, the NHS and British Land. We are an accredited Living Wage employer and we are committed to maintaining a respectful and inclusive workplace culture. We welcome applications from all people with relevant skills, knowledge, and experience, including those from diverse backgrounds currently under-represented in sustainability and project management. The E-Learning and Development Coordinator Opportunity: The Supply Chain Sustainability School maintains a Knowledge Library of over 4,000 digital resources, including e-learning modules, videos, animations, and online resource links. Your main priority will be to make sure those resources are up-to-date, innovative and practical. You will understand the key drivers of our stakeholders within the School and translate this into ensuring that the different types of knowledge contained within the School is leading edge and refreshed constantly. Key Responsibilities: + Understanding the objectives of the Supply Chain Sustainability School and the client audience + Day-to-day management of the content within the school resource library + Building relationships with the School Partners and School subject matter experts (internal and external colleagues) to ensure that any new, key resources are included in the library + Maintaining a broad understanding of the key topics in the School so that you can advise the wider team of the best placed resources + Managing how the wider team adds content and resources into the knowledge library + Supporting the content strategy ensuring that systems and processes are adhered to + Working closely with the Marketing Team to ensure that new knowledge is communicated and promoted to members of the School + Working closely with our internal team to ensure the School platforms run smoothly + Feeding into the overall marketing strategy to ensure that industry news and relevant new legislation are reflected in the School campaigns, e.g. CSRD; Biodiversity Net Gain + Working within the CMS Team to update and maintain the webpages + Working closely with the e-learning development team to ensure high quality content is produced About you: + Educated to a Degree level or hold relative industry experience + At least one year's experience working in a commercial environment + Experience working with Learning Management Systems is desirable + Hold an understanding and passion for sustainability + IT savvy with database systems + Flexible, adaptable and a desire to learn + A self-starter who can work to specific timescales and meet targets + Able to understand complex library systems, data and logic relationships + Organised with keen attention to detail and able to multi-task on various projects + Strong working knowledge of Microsoft Excel + Comfortable working with numbers and handling data + Forward thinking and innovative Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 17, 2025
Full time
We are passionate about driving real, sustainable change with our clients. We are seeking a well-organised self-starter to join our team at the Supply Chain Sustainability School, an award-winning online training platform. Do you have a passion for sustainability and making a difference? Are you looking for your next challenge with a fantastic team dedicated to sustainability? If yes, we d love to talk The Role at a Glance: E-Learning and Development Coordinator Remote Based With the Option to Use Our London Old Street Office £30,000 Plus benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Your Skills: Content / Knowledge Library Management. Stakeholder Engagement. Database management. Heads-Up - We really value a short intro covering note :-) Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues and we are proud of our reputation for leading the thinking in this area. In summary, we: + Run the award-winning Supply Chain Sustainability School, including the industry-leading Fairness, Inclusion & Respect (FIR) programme. + Support our clients to use our Sustainability Tool to report their progress on sustainability actions. + Led the authoring of the ISO 20400 in sustainable procurement and are now leading global adoption through our social enterprise arm, and our commercial consultancy services. + Provide bespoke, specialist business advice, training, and practical tools to leading organisations such as Siemens, the Houses of Parliament, Warwick University, the NHS and British Land. We are an accredited Living Wage employer and we are committed to maintaining a respectful and inclusive workplace culture. We welcome applications from all people with relevant skills, knowledge, and experience, including those from diverse backgrounds currently under-represented in sustainability and project management. The E-Learning and Development Coordinator Opportunity: The Supply Chain Sustainability School maintains a Knowledge Library of over 4,000 digital resources, including e-learning modules, videos, animations, and online resource links. Your main priority will be to make sure those resources are up-to-date, innovative and practical. You will understand the key drivers of our stakeholders within the School and translate this into ensuring that the different types of knowledge contained within the School is leading edge and refreshed constantly. Key Responsibilities: + Understanding the objectives of the Supply Chain Sustainability School and the client audience + Day-to-day management of the content within the school resource library + Building relationships with the School Partners and School subject matter experts (internal and external colleagues) to ensure that any new, key resources are included in the library + Maintaining a broad understanding of the key topics in the School so that you can advise the wider team of the best placed resources + Managing how the wider team adds content and resources into the knowledge library + Supporting the content strategy ensuring that systems and processes are adhered to + Working closely with the Marketing Team to ensure that new knowledge is communicated and promoted to members of the School + Working closely with our internal team to ensure the School platforms run smoothly + Feeding into the overall marketing strategy to ensure that industry news and relevant new legislation are reflected in the School campaigns, e.g. CSRD; Biodiversity Net Gain + Working within the CMS Team to update and maintain the webpages + Working closely with the e-learning development team to ensure high quality content is produced About you: + Educated to a Degree level or hold relative industry experience + At least one year's experience working in a commercial environment + Experience working with Learning Management Systems is desirable + Hold an understanding and passion for sustainability + IT savvy with database systems + Flexible, adaptable and a desire to learn + A self-starter who can work to specific timescales and meet targets + Able to understand complex library systems, data and logic relationships + Organised with keen attention to detail and able to multi-task on various projects + Strong working knowledge of Microsoft Excel + Comfortable working with numbers and handling data + Forward thinking and innovative Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Transport Service Coordinator Salary: 29,000 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Beddington Farm Road, Croydon, CR0 4XB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you'll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise. This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team, effectively managing daily workloads and logistics for front-line staff and liaising directly with customers, to ensure a first-class service delivery. Key elements of the role include:- Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front-line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on the route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Previous experience operating within a similar industry, waste/transport/logistics, is desired but not essential Able to demonstrate an understanding of transport compliance and WTD, is desired but not essential Good communication skills, including communicating with people of all levels, including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace. Working with a quality management system e.g. ISO, managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to One paid day's leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 13-06-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Jul 17, 2025
Full time
Transport Service Coordinator Salary: 29,000 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Beddington Farm Road, Croydon, CR0 4XB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you'll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise. This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team, effectively managing daily workloads and logistics for front-line staff and liaising directly with customers, to ensure a first-class service delivery. Key elements of the role include:- Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front-line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on the route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Previous experience operating within a similar industry, waste/transport/logistics, is desired but not essential Able to demonstrate an understanding of transport compliance and WTD, is desired but not essential Good communication skills, including communicating with people of all levels, including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace. Working with a quality management system e.g. ISO, managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to One paid day's leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 13-06-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Role Overview In a Nutshell We have a great opportunity for a Senior Technical Coordinator to join our team within Vistry Thames Valley, at our Reading office. As our Senior Technical Coordinator, you will co-ordinate all technical information between external consultants and internal departments throughout the design and construction process. To ensure all approvals are obtained and information received and issued to allow for a prompt start on site. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Proven working experience in Architecture / Civil Engineering Previous experience in Residential Housing sector Proficient in regulatory approvals including all section agreements (section 38 ion 104 designs) Project management and supervision skills Thorough, with strong attention to detail Ability to confidently challenge decisions made by others Quick and eager to learn, with a focus on continuous development Ability to communicate well with individuals at all levels Proficient in MS Office programmes Analytical approach Knowledge and understanding of 4 Projects Viewpoint at an operational level To have a positive and flexible approach to work, integrate with the existing team and provide support and guidance to others when required Excellent communication and interpersonal skills with the ability to effectively liaise and co-ordinate activities between departments Great attention to detail Prioritise workload when managing multiple contracts / tasks Desirable Degree or similar qualification in Construction Management / Civil Engineering/ Architecture or other related discipline CAD/REVIT Skills More about the Senior Technical Coordinator role Comply with the company Life of Site processes. Ensure all drawings and details are accurate and commercially suitable throughout the design and construction phase stages. Co-ordinate and chair design team meetings with internal and external participants. Attend and contribute to progress meetings on site as required. Co-ordinate the planning process where required and review planning approval to ensure conditions are addressed prior to start on site. Agree construction specification, SAP and bream strategy for the project. Coordinate the submission of a Building Control, Warranty applications and supporting documentation. Liaise with consultants and attend meetings to progress all relevant Technical matters. Assist Commercial and Buying teams in review and approval of subcontractor design information. Ensure accurate and on time design information in line with client requirements. Ensure cost effective design control and buildability. Maintain and manage all current drawings/documents/information for all new build contracts on the Viewpoint Platform. Review and check contract documentation, warranties and bond requirements in liaison with Contracts Manager. Apply for and secure statutory body approval of Engineering Designs and ground remediation. Co-ordinate Temporary Works designs. Attend site visits and meetings in order to solve issues that arise during the construction process. Ensure that new regulation requirements are anticipated and incorporated as required Any other duty as deemed necessary. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Jul 17, 2025
Full time
Role Overview In a Nutshell We have a great opportunity for a Senior Technical Coordinator to join our team within Vistry Thames Valley, at our Reading office. As our Senior Technical Coordinator, you will co-ordinate all technical information between external consultants and internal departments throughout the design and construction process. To ensure all approvals are obtained and information received and issued to allow for a prompt start on site. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Proven working experience in Architecture / Civil Engineering Previous experience in Residential Housing sector Proficient in regulatory approvals including all section agreements (section 38 ion 104 designs) Project management and supervision skills Thorough, with strong attention to detail Ability to confidently challenge decisions made by others Quick and eager to learn, with a focus on continuous development Ability to communicate well with individuals at all levels Proficient in MS Office programmes Analytical approach Knowledge and understanding of 4 Projects Viewpoint at an operational level To have a positive and flexible approach to work, integrate with the existing team and provide support and guidance to others when required Excellent communication and interpersonal skills with the ability to effectively liaise and co-ordinate activities between departments Great attention to detail Prioritise workload when managing multiple contracts / tasks Desirable Degree or similar qualification in Construction Management / Civil Engineering/ Architecture or other related discipline CAD/REVIT Skills More about the Senior Technical Coordinator role Comply with the company Life of Site processes. Ensure all drawings and details are accurate and commercially suitable throughout the design and construction phase stages. Co-ordinate and chair design team meetings with internal and external participants. Attend and contribute to progress meetings on site as required. Co-ordinate the planning process where required and review planning approval to ensure conditions are addressed prior to start on site. Agree construction specification, SAP and bream strategy for the project. Coordinate the submission of a Building Control, Warranty applications and supporting documentation. Liaise with consultants and attend meetings to progress all relevant Technical matters. Assist Commercial and Buying teams in review and approval of subcontractor design information. Ensure accurate and on time design information in line with client requirements. Ensure cost effective design control and buildability. Maintain and manage all current drawings/documents/information for all new build contracts on the Viewpoint Platform. Review and check contract documentation, warranties and bond requirements in liaison with Contracts Manager. Apply for and secure statutory body approval of Engineering Designs and ground remediation. Co-ordinate Temporary Works designs. Attend site visits and meetings in order to solve issues that arise during the construction process. Ensure that new regulation requirements are anticipated and incorporated as required Any other duty as deemed necessary. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.
Customer Care Coordinator Theale, Berkshire Hybrid Shift Pattern 37.5 Hours FTC Mat Cover Are you an experienced Customer Care Coordinator with a strong background in call centre environments? This is a fantastic opportunity to join a high-performing team dedicated to delivering exceptional customer service in the healthcare service delivery sector. Our client, a market-leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector across the UK, is seeking Customer Care Coordinators to join their team based at their HQ in Theale, Berkshire on a FTC Maternity Cover. To be considered for this role, you must have a minimum of 3 years UK based experience in a call centre/customer service role. Have outstanding verbal and written communication skills and have a strong commitment to customer satisfaction and service excellence. Shift Patterns (all shifts include a 30-minute lunch) Tuesday to Saturday: 12:00pm 8:00pm Sunday to Thursday: 12:00pm 8:00pm Initial training will be conducted on-site at the Theale office, once training is completed, the role becomes hybrid with flexibility on workdays. Weekend shifts will be remote. Responsibilities Provide outstanding customer service to improve customer satisfaction and nurture client relationships Operate with self-awareness inspiring a culture of continuous improvement Place customers at the centre of everything you do, understanding their wants and needs Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service Key Accountabilities Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures Coordinating the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer contracts, escalating any instances of confirmed or potential failure via the agreed frameworks Setting client expectations and striving to exceed these at all times Establish and maintain external supplier relationships to assist with maintaining and exceptional level of customer service Performance manage internal and external suppliers ensuring service is delivered within contractual service level agreements Produce client facing estimates and quotations Process purchase orders Coordinate email traffic within the central shared inboxes Upload data from service intervention records into the CMMS Provide cross-functional support for other sub teams where required Required Skills & Experience Excellent verbal communication Excellent written communication Intermediate IT skills to include Excel, Word and Outlook Self-motivated with a flexible can do attitude Adaptability to change Good inter-personal skills, must be able to work as part of a team as well as individually Working in a call centre environment Understanding and monitoring service level agreements Ability to recover customer conflict through the use of positive language An understanding of medical equipment Ability to manage multiple stakeholders simultaneously NVQ 1-4 Customer Service (Desirable) Vocational Customer Service Certificate (Desirable) Benefits Private Healthcare Employee Assistance Programme Salary Sacrifice Pension Scheme Electric Car Scheme Cycle to Work Scheme A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact Louise at One to One Personnel or forward your CV to (url removed)
Jul 17, 2025
Contractor
Customer Care Coordinator Theale, Berkshire Hybrid Shift Pattern 37.5 Hours FTC Mat Cover Are you an experienced Customer Care Coordinator with a strong background in call centre environments? This is a fantastic opportunity to join a high-performing team dedicated to delivering exceptional customer service in the healthcare service delivery sector. Our client, a market-leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector across the UK, is seeking Customer Care Coordinators to join their team based at their HQ in Theale, Berkshire on a FTC Maternity Cover. To be considered for this role, you must have a minimum of 3 years UK based experience in a call centre/customer service role. Have outstanding verbal and written communication skills and have a strong commitment to customer satisfaction and service excellence. Shift Patterns (all shifts include a 30-minute lunch) Tuesday to Saturday: 12:00pm 8:00pm Sunday to Thursday: 12:00pm 8:00pm Initial training will be conducted on-site at the Theale office, once training is completed, the role becomes hybrid with flexibility on workdays. Weekend shifts will be remote. Responsibilities Provide outstanding customer service to improve customer satisfaction and nurture client relationships Operate with self-awareness inspiring a culture of continuous improvement Place customers at the centre of everything you do, understanding their wants and needs Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service Key Accountabilities Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures Coordinating the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer contracts, escalating any instances of confirmed or potential failure via the agreed frameworks Setting client expectations and striving to exceed these at all times Establish and maintain external supplier relationships to assist with maintaining and exceptional level of customer service Performance manage internal and external suppliers ensuring service is delivered within contractual service level agreements Produce client facing estimates and quotations Process purchase orders Coordinate email traffic within the central shared inboxes Upload data from service intervention records into the CMMS Provide cross-functional support for other sub teams where required Required Skills & Experience Excellent verbal communication Excellent written communication Intermediate IT skills to include Excel, Word and Outlook Self-motivated with a flexible can do attitude Adaptability to change Good inter-personal skills, must be able to work as part of a team as well as individually Working in a call centre environment Understanding and monitoring service level agreements Ability to recover customer conflict through the use of positive language An understanding of medical equipment Ability to manage multiple stakeholders simultaneously NVQ 1-4 Customer Service (Desirable) Vocational Customer Service Certificate (Desirable) Benefits Private Healthcare Employee Assistance Programme Salary Sacrifice Pension Scheme Electric Car Scheme Cycle to Work Scheme A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact Louise at One to One Personnel or forward your CV to (url removed)
We are hiring a Senior Events Manager for our Life Science and Healthcare events team based in our London office. This is a fixed term contract for 1 year for maternity cover. You will be responsible for the strategy, management and execution of the marketing supported events within the Clarivate Life Science and Healthcare business segment. This includes managing all pre-event support, all onsite staff a nd activities, as well as producing a post event debrief document. This role works closely with marketing disciplines, and teams outside of marketing to achieve its business goals and objectives on a global level. The job requires excellent strategic thinking & project management skills, marketing and communication skills, managing colleagues and stakeholders of all levels, plus the ability to consistently produce high quality work and content, within timescales and budgets About You - experience, education, skills, and accomplishments Bachelor's degree or equivalent 10 Years of event management experience It would be great if you also had Global events experience. Very strong planning and organizational skills. Accuracy and attention to detail Confident working across multiple platforms and systems What will you be doing in this role? Lead the development of comprehensive event strategies that align with organizational objectives, ensuring that all events deliver measurable results. Manage the full lifecycle of events, including concept development, planning, execution, and post-event analysis. Mentor less experienced event managers and coordinators, ensuring that all tasks are completed efficiently and effectively. Act as the primary point of contact for senior leadership, providing updates on event progress and addressing any concerns. Build and maintain strong relationships with vendors, partners, and stakeholders to ensure smooth execution of events. Lead post-event debriefings, analyzing performance metrics, feedback, and areas for improvement. Develop and manage event budgets, ensuring financial efficiency without compromising on quality or delivery. Hours of Work Fixed term contract, Full time Hybrid working two days per week from our London office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Jul 17, 2025
Full time
We are hiring a Senior Events Manager for our Life Science and Healthcare events team based in our London office. This is a fixed term contract for 1 year for maternity cover. You will be responsible for the strategy, management and execution of the marketing supported events within the Clarivate Life Science and Healthcare business segment. This includes managing all pre-event support, all onsite staff a nd activities, as well as producing a post event debrief document. This role works closely with marketing disciplines, and teams outside of marketing to achieve its business goals and objectives on a global level. The job requires excellent strategic thinking & project management skills, marketing and communication skills, managing colleagues and stakeholders of all levels, plus the ability to consistently produce high quality work and content, within timescales and budgets About You - experience, education, skills, and accomplishments Bachelor's degree or equivalent 10 Years of event management experience It would be great if you also had Global events experience. Very strong planning and organizational skills. Accuracy and attention to detail Confident working across multiple platforms and systems What will you be doing in this role? Lead the development of comprehensive event strategies that align with organizational objectives, ensuring that all events deliver measurable results. Manage the full lifecycle of events, including concept development, planning, execution, and post-event analysis. Mentor less experienced event managers and coordinators, ensuring that all tasks are completed efficiently and effectively. Act as the primary point of contact for senior leadership, providing updates on event progress and addressing any concerns. Build and maintain strong relationships with vendors, partners, and stakeholders to ensure smooth execution of events. Lead post-event debriefings, analyzing performance metrics, feedback, and areas for improvement. Develop and manage event budgets, ensuring financial efficiency without compromising on quality or delivery. Hours of Work Fixed term contract, Full time Hybrid working two days per week from our London office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Duties/Responsibilities Location: W1, London Broadcasting House Salary: £28,800 per annum Working Hours: 08:30 - 17:00 Monday to Friday Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. Location: W1, London Broadcasting House Salary: £28,800 per annum Working Hours: 08:30 - 17:00 Monday to Friday Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. Job Purpose: The post holder will be primarily responsible for the day-to-day operational delivery of the Customer Service Experience ensuring exceptional customer interaction in a professional environment, constant service improvement and development - leaving all staff, visitors and members of the public with a positive, professional and lasting impression of the site and services. To support and coordinate all FM services within their designated floor or department ensuring that the area is set up and ready for business allowing the customers to focus on delivering their key objectives. Duties: Deliver excellent and professional customer service To be a professional ambassador for the BBC and EMCOR Establish good working relationships with the customers to be recognised as the natural go to person and a trusted partner. Administration Co-ordination and collation of management information as required To prepare and maintain a handover between shifts Assisting with staff queries both in person, by email or via telephone in a professional manner Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion Consumables management - stock taking, ordering, replenishing to always ensure available. Health and safety Liaise with and assist the BBC team as regards company H&S policies & procedures Responsible for health & safety in designated area of responsibility to ensure that any unsafe items/areas are dealt with immediately and ensure all people always adopt safe working practices as reasonably practicable and noticeboards refreshed. Ensuring a tidy and clean appearance across the floor, at desks, collaboration spaces and break out areas. Audits Conduct regular checks/floor walks of designated area to ensure workplace standards are always maintained i.e. cleanliness, maintenance, replenishment Innovate - look at ways to streamline business processes and create the most effective environment for the customer/client Teamwork Maintain constant communication with all other service lines to ensure seamless delivery to building occupants. Sharing knowledge between the team as an ongoing form of communication and learning Liaise closely with all FM service teams to ensure that consistency standards and a professional image are maintained across the designated areas. Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion Meeting room management Assisting in a shared meeting room set up making sure that any specific requirements are considered. Check and refresh all meeting rooms and offices spaces on an ongoing basis. Ensure meetings rooms within designated areas are always ready for business, this includes room layout, cleanliness, equipment testing and stock replenishment and all vendor services requested are delivered on time and to specification. Please note this list is not exhaustive and you will be expected to comply with any reasonable ad hoc duties and requests. Meet and greet contractors on site. Undertake site inductions for new contractors to site. Schedule, oversee and escort when necessary external contractors in line with the client's procedure Person Specification Experience of working in a corporate or creative environment and communicating effectively at all levels of the organisation Educated to GCSE standard with passes in English & Math's Good planning, organisational and communication skills with attention to detail Excellent interpersonal skills Excellent written and spoken communication skills Be confident, approachable & self-motivated Able to work under pressure and meet deadlines. Must be flexible and a sense of teamwork is essential. Excellent client relationship building skills Ability to work within a team but self-motivated to work unsupervised when required. To be able to work under pressure to balance conflicting deadlines is essential. Good Health and Safety knowledge (Health and Safety ISOH/Nebosh qualification desirable) Self-motivated, resourceful and resilient Additional Benefits Industry leading maternity & paternity policies Refer a friend scheme - worth £500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover Bike To Work Scheme Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing Access to health assessments Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal andFinancialqueries
Jul 17, 2025
Full time
Duties/Responsibilities Location: W1, London Broadcasting House Salary: £28,800 per annum Working Hours: 08:30 - 17:00 Monday to Friday Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. Location: W1, London Broadcasting House Salary: £28,800 per annum Working Hours: 08:30 - 17:00 Monday to Friday Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. Job Purpose: The post holder will be primarily responsible for the day-to-day operational delivery of the Customer Service Experience ensuring exceptional customer interaction in a professional environment, constant service improvement and development - leaving all staff, visitors and members of the public with a positive, professional and lasting impression of the site and services. To support and coordinate all FM services within their designated floor or department ensuring that the area is set up and ready for business allowing the customers to focus on delivering their key objectives. Duties: Deliver excellent and professional customer service To be a professional ambassador for the BBC and EMCOR Establish good working relationships with the customers to be recognised as the natural go to person and a trusted partner. Administration Co-ordination and collation of management information as required To prepare and maintain a handover between shifts Assisting with staff queries both in person, by email or via telephone in a professional manner Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion Consumables management - stock taking, ordering, replenishing to always ensure available. Health and safety Liaise with and assist the BBC team as regards company H&S policies & procedures Responsible for health & safety in designated area of responsibility to ensure that any unsafe items/areas are dealt with immediately and ensure all people always adopt safe working practices as reasonably practicable and noticeboards refreshed. Ensuring a tidy and clean appearance across the floor, at desks, collaboration spaces and break out areas. Audits Conduct regular checks/floor walks of designated area to ensure workplace standards are always maintained i.e. cleanliness, maintenance, replenishment Innovate - look at ways to streamline business processes and create the most effective environment for the customer/client Teamwork Maintain constant communication with all other service lines to ensure seamless delivery to building occupants. Sharing knowledge between the team as an ongoing form of communication and learning Liaise closely with all FM service teams to ensure that consistency standards and a professional image are maintained across the designated areas. Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion Meeting room management Assisting in a shared meeting room set up making sure that any specific requirements are considered. Check and refresh all meeting rooms and offices spaces on an ongoing basis. Ensure meetings rooms within designated areas are always ready for business, this includes room layout, cleanliness, equipment testing and stock replenishment and all vendor services requested are delivered on time and to specification. Please note this list is not exhaustive and you will be expected to comply with any reasonable ad hoc duties and requests. Meet and greet contractors on site. Undertake site inductions for new contractors to site. Schedule, oversee and escort when necessary external contractors in line with the client's procedure Person Specification Experience of working in a corporate or creative environment and communicating effectively at all levels of the organisation Educated to GCSE standard with passes in English & Math's Good planning, organisational and communication skills with attention to detail Excellent interpersonal skills Excellent written and spoken communication skills Be confident, approachable & self-motivated Able to work under pressure and meet deadlines. Must be flexible and a sense of teamwork is essential. Excellent client relationship building skills Ability to work within a team but self-motivated to work unsupervised when required. To be able to work under pressure to balance conflicting deadlines is essential. Good Health and Safety knowledge (Health and Safety ISOH/Nebosh qualification desirable) Self-motivated, resourceful and resilient Additional Benefits Industry leading maternity & paternity policies Refer a friend scheme - worth £500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover Bike To Work Scheme Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing Access to health assessments Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal andFinancialqueries
Flexibility: This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Location: In terms of location , we have offices in Bath, Bristol, London, Southampton, Plymouth, Leeds, & Weymouth and we are happy to explore flexible and hybrid working arrangements. Please note that travel to customer sites or to attend meetings will be required. About BMT BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals with exceptional technical expertise provide meaningful, practical solutions. Committed to creating a safer, more efficient, effective, and sustainable future, BMT values diversity, equity, and inclusion, recognisng their pivotal role in achieving our business purpose. Learn more about BMT at . At BMT, we pride ourselves on being a verified flexible workplace, providing freedom and choice. We understand not everyone has the same needs in order to make work work for them and their lives - we'd love you to discuss any requirements for flexibility with us - we can't promise to fulfil every request but we do promise to listen to what matters to you. Learn more about our flexible status at Flexa Careers Why Work for Us? Joining BMT means gaining access to a comprehensive set of employee benefits designed to empower your success. In addition to a competitive salary, our offerings encompass health, family, finance, and personal development, including: Private Medical (family coverage) Enhanced Pension 18 weeks enhanced maternity pay (after a qualifying period of 1 year) Family friendly policies Committed to an inclusive culture Wellbeing Fund - an annual fund for personal hobbies or interests Holiday Trading Professional Subscriptions About The Role We're looking for an IFS Service Desk Coordinator to join our Global Management Information Systems (G-MIS) team. This is a key role supporting BMT's ERP system (IFS), where you'll help users with queries, manage system changes, and ensure smooth day-to-day operations. You'll work closely with the ERP Manager and IFS Product Owner, supporting the delivery and maintenance of IFS Cloud. Your work will include system administration, issue resolution, user management, and contributing to ongoing improvements. You'll also be involved in: Responding to and resolving IFS support requests Troubleshooting system issues with users Supporting the design, testing, and development of IFS Cloud functionality Maintaining user permissions and role configurations Preparing training materials and supporting communications Managing documentation, trackers, and logs Assisting with Level 3 maintenance issues alongside the Solution Architect and ERP Product Manager This is a varied and collaborative role, ideal for someone who enjoys working across teams and making systems work better for everyone. About You We're looking for someone who brings: Experience supporting IFS ERP systems, ideally IFS Apps 10 and IFS Cloud A background in IFS support or development (or other ERP) Strong digital skills and confidence using IT tools A team-focused approach and the ability to work cross-functionally A keen eye for detail and a problem-solving mindset An interest in ERP best practices and continuous improvement It would be great if you also have: Strong interpersonal skills A drive for accuracy and improvement Curiosity and a willingness to learn You'll report to the ERP Manager and work closely with the IFS Product Owner, G-MIS Service Desk Manager, and other key stakeholders. We expect you to share our passion for creating a more environmentally and socially sustainable future for all our stakeholders Missing skills? Let us be the judge! BMT are passionate about people; we recognise that technology moves quickly and that no one can learn everything, which is why we seek those who can adapt and demonstrate the aptitude to learn. With enthusiasm and the right attitude, we can help you discover your potential. What's Next? If you are ready to contribute your skills and passion to a dynamic team addressing impactful challenges, we invite you to apply for this exciting opportunity with BMT. Join us in shaping a safer, more efficient, and sustainable future. A message to recruitment agencies: We receive applications exclusively via our ATS. Please note that we do not accept CVs submitted via email to the HR department or staff within our Operational teams. We will not progress CVs shared on a speculative basis by email and you accept our right to pursue such candidates with no obligation to third-party terms and conditions or liability to a fee
Jul 17, 2025
Full time
Flexibility: This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Location: In terms of location , we have offices in Bath, Bristol, London, Southampton, Plymouth, Leeds, & Weymouth and we are happy to explore flexible and hybrid working arrangements. Please note that travel to customer sites or to attend meetings will be required. About BMT BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals with exceptional technical expertise provide meaningful, practical solutions. Committed to creating a safer, more efficient, effective, and sustainable future, BMT values diversity, equity, and inclusion, recognisng their pivotal role in achieving our business purpose. Learn more about BMT at . At BMT, we pride ourselves on being a verified flexible workplace, providing freedom and choice. We understand not everyone has the same needs in order to make work work for them and their lives - we'd love you to discuss any requirements for flexibility with us - we can't promise to fulfil every request but we do promise to listen to what matters to you. Learn more about our flexible status at Flexa Careers Why Work for Us? Joining BMT means gaining access to a comprehensive set of employee benefits designed to empower your success. In addition to a competitive salary, our offerings encompass health, family, finance, and personal development, including: Private Medical (family coverage) Enhanced Pension 18 weeks enhanced maternity pay (after a qualifying period of 1 year) Family friendly policies Committed to an inclusive culture Wellbeing Fund - an annual fund for personal hobbies or interests Holiday Trading Professional Subscriptions About The Role We're looking for an IFS Service Desk Coordinator to join our Global Management Information Systems (G-MIS) team. This is a key role supporting BMT's ERP system (IFS), where you'll help users with queries, manage system changes, and ensure smooth day-to-day operations. You'll work closely with the ERP Manager and IFS Product Owner, supporting the delivery and maintenance of IFS Cloud. Your work will include system administration, issue resolution, user management, and contributing to ongoing improvements. You'll also be involved in: Responding to and resolving IFS support requests Troubleshooting system issues with users Supporting the design, testing, and development of IFS Cloud functionality Maintaining user permissions and role configurations Preparing training materials and supporting communications Managing documentation, trackers, and logs Assisting with Level 3 maintenance issues alongside the Solution Architect and ERP Product Manager This is a varied and collaborative role, ideal for someone who enjoys working across teams and making systems work better for everyone. About You We're looking for someone who brings: Experience supporting IFS ERP systems, ideally IFS Apps 10 and IFS Cloud A background in IFS support or development (or other ERP) Strong digital skills and confidence using IT tools A team-focused approach and the ability to work cross-functionally A keen eye for detail and a problem-solving mindset An interest in ERP best practices and continuous improvement It would be great if you also have: Strong interpersonal skills A drive for accuracy and improvement Curiosity and a willingness to learn You'll report to the ERP Manager and work closely with the IFS Product Owner, G-MIS Service Desk Manager, and other key stakeholders. We expect you to share our passion for creating a more environmentally and socially sustainable future for all our stakeholders Missing skills? Let us be the judge! BMT are passionate about people; we recognise that technology moves quickly and that no one can learn everything, which is why we seek those who can adapt and demonstrate the aptitude to learn. With enthusiasm and the right attitude, we can help you discover your potential. What's Next? If you are ready to contribute your skills and passion to a dynamic team addressing impactful challenges, we invite you to apply for this exciting opportunity with BMT. Join us in shaping a safer, more efficient, and sustainable future. A message to recruitment agencies: We receive applications exclusively via our ATS. Please note that we do not accept CVs submitted via email to the HR department or staff within our Operational teams. We will not progress CVs shared on a speculative basis by email and you accept our right to pursue such candidates with no obligation to third-party terms and conditions or liability to a fee
We are passionate about driving real, sustainable change with our clients. We are seeking a well-organised self-starter to join our team at the Supply Chain Sustainability School, an award-winning online training platform. Do you have a passion for sustainability and making a difference? Are you looking for your next challenge with a fantastic team dedicated to sustainability? If yes, we'd love to talk The Role at a Glance: E-Learning and Development Coordinator Remote Based With the Option to Use Our London Old Street Office £30,000 Plus benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Your Skills: Content / Knowledge Library Management. Stakeholder Engagement. Database management. Heads-Up - We really value a short intro covering note :-) Who we are: We are a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues and we are proud of our reputation for leading the thinking in this area. In summary, we: + Run the award-winning Supply Chain Sustainability School, including the industry-leading Fairness, Inclusion & Respect (FIR) programme. + Support our clients to use our Sustainability Tool to report their progress on sustainability actions. + Led the authoring of the ISO 20400 in sustainable procurement and are now leading global adoption through our social enterprise arm, and our commercial consultancy services. + Provide bespoke, specialist business advice, training, and practical tools to leading organisations such as Siemens, the Houses of Parliament, Warwick University, the NHS and British Land. We are an accredited Living Wage employer and we are committed to maintaining a respectful and inclusive workplace culture. We welcome applications from all people with relevant skills, knowledge, and experience, including those from diverse backgrounds currently under-represented in sustainability and project management. The E-Learning and Development Coordinator Opportunity: The Supply Chain Sustainability School maintains a Knowledge Library of over 4,000 digital resources, including e-learning modules, videos, animations, and online resource links. Your main priority will be to make sure those resources are up-to-date, innovative and practical. You will understand the key drivers of our stakeholders within the School and translate this into ensuring that the different types of knowledge contained within the School is leading edge and refreshed constantly. Key Responsibilities: + Understanding the objectives of the Supply Chain Sustainability School and the client audience + Day-to-day management of the content within the school resource library + Building relationships with the School Partners and School subject matter experts (internal and external colleagues) to ensure that any new, key resources are included in the library + Maintaining a broad understanding of the key topics in the School so that you can advise the wider team of the best placed resources + Managing how the wider team adds content and resources into the knowledge library + Supporting the content strategy ensuring that systems and processes are adhered to + Working closely with the Marketing Team to ensure that new knowledge is communicated and promoted to members of the School + Working closely with our internal team to ensure the School platforms run smoothly + Feeding into the overall marketing strategy to ensure that industry news and relevant new legislation are reflected in the School campaigns, e.g. CSRD; Biodiversity Net Gain + Working within the CMS Team to update and maintain the webpages + Working closely with the e-learning development team to ensure high quality content is produced About you: + Educated to a Degree level or hold relative industry experience + At least one year's experience working in a commercial environment + Experience working with Learning Management Systems is desirable + Hold an understanding and passion for sustainability + IT savvy with database systems + Flexible, adaptable and a desire to learn + A self-starter who can work to specific timescales and meet targets + Able to understand complex library systems, data and logic relationships + Organised with keen attention to detail and able to multi-task on various projects + Strong working knowledge of Microsoft Excel + Comfortable working with numbers and handling data + Forward thinking and innovative Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jul 16, 2025
Full time
We are passionate about driving real, sustainable change with our clients. We are seeking a well-organised self-starter to join our team at the Supply Chain Sustainability School, an award-winning online training platform. Do you have a passion for sustainability and making a difference? Are you looking for your next challenge with a fantastic team dedicated to sustainability? If yes, we'd love to talk The Role at a Glance: E-Learning and Development Coordinator Remote Based With the Option to Use Our London Old Street Office £30,000 Plus benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Your Skills: Content / Knowledge Library Management. Stakeholder Engagement. Database management. Heads-Up - We really value a short intro covering note :-) Who we are: We are a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues and we are proud of our reputation for leading the thinking in this area. In summary, we: + Run the award-winning Supply Chain Sustainability School, including the industry-leading Fairness, Inclusion & Respect (FIR) programme. + Support our clients to use our Sustainability Tool to report their progress on sustainability actions. + Led the authoring of the ISO 20400 in sustainable procurement and are now leading global adoption through our social enterprise arm, and our commercial consultancy services. + Provide bespoke, specialist business advice, training, and practical tools to leading organisations such as Siemens, the Houses of Parliament, Warwick University, the NHS and British Land. We are an accredited Living Wage employer and we are committed to maintaining a respectful and inclusive workplace culture. We welcome applications from all people with relevant skills, knowledge, and experience, including those from diverse backgrounds currently under-represented in sustainability and project management. The E-Learning and Development Coordinator Opportunity: The Supply Chain Sustainability School maintains a Knowledge Library of over 4,000 digital resources, including e-learning modules, videos, animations, and online resource links. Your main priority will be to make sure those resources are up-to-date, innovative and practical. You will understand the key drivers of our stakeholders within the School and translate this into ensuring that the different types of knowledge contained within the School is leading edge and refreshed constantly. Key Responsibilities: + Understanding the objectives of the Supply Chain Sustainability School and the client audience + Day-to-day management of the content within the school resource library + Building relationships with the School Partners and School subject matter experts (internal and external colleagues) to ensure that any new, key resources are included in the library + Maintaining a broad understanding of the key topics in the School so that you can advise the wider team of the best placed resources + Managing how the wider team adds content and resources into the knowledge library + Supporting the content strategy ensuring that systems and processes are adhered to + Working closely with the Marketing Team to ensure that new knowledge is communicated and promoted to members of the School + Working closely with our internal team to ensure the School platforms run smoothly + Feeding into the overall marketing strategy to ensure that industry news and relevant new legislation are reflected in the School campaigns, e.g. CSRD; Biodiversity Net Gain + Working within the CMS Team to update and maintain the webpages + Working closely with the e-learning development team to ensure high quality content is produced About you: + Educated to a Degree level or hold relative industry experience + At least one year's experience working in a commercial environment + Experience working with Learning Management Systems is desirable + Hold an understanding and passion for sustainability + IT savvy with database systems + Flexible, adaptable and a desire to learn + A self-starter who can work to specific timescales and meet targets + Able to understand complex library systems, data and logic relationships + Organised with keen attention to detail and able to multi-task on various projects + Strong working knowledge of Microsoft Excel + Comfortable working with numbers and handling data + Forward thinking and innovative Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
HR Coordinator - looking to step into HR Advisor Your new company Prestigious Real Estate business Your new role We are seeking a proactive and detail-oriented HR Coordinator to join our dynamic HR team. This role plays a vital part in delivering a professional, customer-focused, and flexible HR service across the organisation. You will provide comprehensive administrative and coordination support across all areas of HR, including HR systems, payroll, recruitment, onboarding, and employee lifecycle processes. HR Systems & Reporting Maintain and update employee records in the HRIS, ensuring accuracy and compliance. Regularly audit HR data to ensure integrity and completeness. Generate monthly reports on key HR metrics such as new starters, leavers, absence, and recruitment. Create HR dashboards and contribute to Board-level reporting. Manage the offboarding process, including system updates and payroll coordination. Support the automation and streamlining of HRIS processes. Payroll & Benefits Provide administrative support for payroll processing and act as cover when needed. Assist with the annual salary and bonus review cycles. Support the renewal and administration of employee benefits. Ensure timely enrolment of new joiners into relevant benefit schemes. Recruitment & Onboarding Advertise vacancies, liaise with recruitment agencies, and coordinate interviews. Prepare offer letters, contracts, and onboarding documentation. Conduct background and right-to-work checks. Manage the onboarding process from offer acceptance to the employee's first day. Develop and maintain induction programmes for new hires. HR Administration & Support Coordinate training administration, including agreements and maintaining training logs. Keep new starter and leaver trackers up to date. Draft and issue employment-related letters (e.g., confirmations, extensions, maternity, probation outcomes). Monitor sickness absence and flag issues to HR Business Partners. Manage the HR inbox, ensuring timely responses and appropriate delegation. Raise purchase orders and process HR-related invoices. Support employee engagement and exit surveys. Maintain organisational charts and distribution lists. Assist with the annual performance review process and other HR projects. What you'll need to succeed Strong proficiency in Microsoft Office, especially Excel and PowerPoint. Experience using HRIS platforms and maintaining HR databases. Proven track record of improving or implementing HR processes CIPD qualified or currently working towards qualification. Previous experience in a generalist HR role is essential. A degree in HR or Business is desirable. What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 16, 2025
Full time
HR Coordinator - looking to step into HR Advisor Your new company Prestigious Real Estate business Your new role We are seeking a proactive and detail-oriented HR Coordinator to join our dynamic HR team. This role plays a vital part in delivering a professional, customer-focused, and flexible HR service across the organisation. You will provide comprehensive administrative and coordination support across all areas of HR, including HR systems, payroll, recruitment, onboarding, and employee lifecycle processes. HR Systems & Reporting Maintain and update employee records in the HRIS, ensuring accuracy and compliance. Regularly audit HR data to ensure integrity and completeness. Generate monthly reports on key HR metrics such as new starters, leavers, absence, and recruitment. Create HR dashboards and contribute to Board-level reporting. Manage the offboarding process, including system updates and payroll coordination. Support the automation and streamlining of HRIS processes. Payroll & Benefits Provide administrative support for payroll processing and act as cover when needed. Assist with the annual salary and bonus review cycles. Support the renewal and administration of employee benefits. Ensure timely enrolment of new joiners into relevant benefit schemes. Recruitment & Onboarding Advertise vacancies, liaise with recruitment agencies, and coordinate interviews. Prepare offer letters, contracts, and onboarding documentation. Conduct background and right-to-work checks. Manage the onboarding process from offer acceptance to the employee's first day. Develop and maintain induction programmes for new hires. HR Administration & Support Coordinate training administration, including agreements and maintaining training logs. Keep new starter and leaver trackers up to date. Draft and issue employment-related letters (e.g., confirmations, extensions, maternity, probation outcomes). Monitor sickness absence and flag issues to HR Business Partners. Manage the HR inbox, ensuring timely responses and appropriate delegation. Raise purchase orders and process HR-related invoices. Support employee engagement and exit surveys. Maintain organisational charts and distribution lists. Assist with the annual performance review process and other HR projects. What you'll need to succeed Strong proficiency in Microsoft Office, especially Excel and PowerPoint. Experience using HRIS platforms and maintaining HR databases. Proven track record of improving or implementing HR processes CIPD qualified or currently working towards qualification. Previous experience in a generalist HR role is essential. A degree in HR or Business is desirable. What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Go back South Tyneside and Sunderland NHS Foundation Trust Undergraduate Services Manager The closing date is 17 July 2025 The MedicalUndergraduate Team have an exciting opportunity within South Tyneside andSunderland Foundation Trust to appoint an Undergraduate Services Manager. TheUndergraduate Services Manager will workalongside Teaching Fellows and Clinical Educators to facilitate the delivery ofthe Newcastle Medical School Curriculum. We are available to meet prospective candidates and give them theopportunity to visit the department and meet colleagues with whom they will beworking. We find this helps candidates to gain a greater understanding of thedepartment and the post and to find out if they would be happy joining ourteam. Trish Storey, LEP Manager on ext 42450 Main duties of the job To fulfil a senioradministrative role within the undergraduate teaching department and the widermedical education department. To manage the teachingand examination activities of the Undergraduate teams for 180 Medical Students. Working closely with theDirector of Undergraduate Studies and the Medical Education manager and othersenior professionals the post holder will act as a student liaison officer,promoting supporting undergraduate education within South Tyneside and SunderlandNHS Foundation Trust. The role will beresponsible for managing the co-ordination of medical student placements withinthe organization and administration of medical student academic examinationswithin STSFT. Thepost holder will manage the administrative staff within the Undergraduate Medical Education About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated. Job responsibilities To fulfil a senioradministrative role within the undergraduate teaching department and the widermedical education department. To manage the teachingand examination activities of the Undergraduate teams for 180 Medical Students. Working closely with theDirector of Undergraduate Studies and the Medical Education manager and othersenior professionals the post holder will act as a student liaison officer,promoting supporting undergraduate education within South Tyneside and SunderlandNHS Foundation Trust. The role will beresponsible for managing the co-ordination of medical student placements withinthe organization and administration of medical student academic examinationswithin STSFT. The post holder willmanage the administrative staff within the Undergraduate medical educationdepartment. They will monitor workloadsand ensure fair distribution according to the various team roles. They will ensureadequate cover of staff, particularly around Student Examination dates. Performappraisals, leave and performance issues, working collaboratively with theMedical Education Manager. PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Please note the Trust are not able to offer SkilledWorker Sponsorship for this role as it does not meet the UKVI thresholdrequirements. Applicants are requestedto consider this when making their application.Please visit Gov.UK for further information Person Specification Qualifications Relevant Degree level qualification or demonstrable equivalent experience, or a Diploma level 5 Qualification, plus experience or NVQ 4/BTEC 4 in Business Administration or equivalent. Experience Knowledge and experience of the NHS and/or educational environment essential Must have knowledge and experience of administrative procedures relating to NHS settings. Proficient in use of Microsoft Office, Word, Excel, Outlook and PowerPoint. Minute taking Organisational skills Be able to work under pressure/deadlines Managing a team of people/delegation of work Ability to set up and run office systems Experience of complex data analysis. Staff development and training. Project management Experience of change management Physical skills Moving and handling Ability to sit at workstation to perform the post Concentration required for checking data and computer inputting Travel between sites and to off site meetings Skills and Knowledge Significant knowledge and experience of leading a range of services including responsibility of functions e.g. Performance, HR Good working knowledge of performance management of services and staff. Demonstrable understanding of the operational management of the NHS. Previous experience of managing and leading change and quality improvement. Ability to analyse working systems and to propose, develop and implement improvements. Excellent understanding of written and spoken English with demonstrable comprehensive skills. Excellent literacy and numeracy skills Excellent interpersonal and communication skills face to face, on the telephone and on-line Advanced administration skills Excellent organisation skills working to a high standard Experience of effective staff management Employer name South Tyneside and Sunderland NHS Foundation Trust £29,970 to £36,483 a year£31,049 - £37,796 (25/26 pay award pending)
Jul 16, 2025
Full time
Go back South Tyneside and Sunderland NHS Foundation Trust Undergraduate Services Manager The closing date is 17 July 2025 The MedicalUndergraduate Team have an exciting opportunity within South Tyneside andSunderland Foundation Trust to appoint an Undergraduate Services Manager. TheUndergraduate Services Manager will workalongside Teaching Fellows and Clinical Educators to facilitate the delivery ofthe Newcastle Medical School Curriculum. We are available to meet prospective candidates and give them theopportunity to visit the department and meet colleagues with whom they will beworking. We find this helps candidates to gain a greater understanding of thedepartment and the post and to find out if they would be happy joining ourteam. Trish Storey, LEP Manager on ext 42450 Main duties of the job To fulfil a senioradministrative role within the undergraduate teaching department and the widermedical education department. To manage the teachingand examination activities of the Undergraduate teams for 180 Medical Students. Working closely with theDirector of Undergraduate Studies and the Medical Education manager and othersenior professionals the post holder will act as a student liaison officer,promoting supporting undergraduate education within South Tyneside and SunderlandNHS Foundation Trust. The role will beresponsible for managing the co-ordination of medical student placements withinthe organization and administration of medical student academic examinationswithin STSFT. Thepost holder will manage the administrative staff within the Undergraduate Medical Education About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated. Job responsibilities To fulfil a senioradministrative role within the undergraduate teaching department and the widermedical education department. To manage the teachingand examination activities of the Undergraduate teams for 180 Medical Students. Working closely with theDirector of Undergraduate Studies and the Medical Education manager and othersenior professionals the post holder will act as a student liaison officer,promoting supporting undergraduate education within South Tyneside and SunderlandNHS Foundation Trust. The role will beresponsible for managing the co-ordination of medical student placements withinthe organization and administration of medical student academic examinationswithin STSFT. The post holder willmanage the administrative staff within the Undergraduate medical educationdepartment. They will monitor workloadsand ensure fair distribution according to the various team roles. They will ensureadequate cover of staff, particularly around Student Examination dates. Performappraisals, leave and performance issues, working collaboratively with theMedical Education Manager. PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Please note the Trust are not able to offer SkilledWorker Sponsorship for this role as it does not meet the UKVI thresholdrequirements. Applicants are requestedto consider this when making their application.Please visit Gov.UK for further information Person Specification Qualifications Relevant Degree level qualification or demonstrable equivalent experience, or a Diploma level 5 Qualification, plus experience or NVQ 4/BTEC 4 in Business Administration or equivalent. Experience Knowledge and experience of the NHS and/or educational environment essential Must have knowledge and experience of administrative procedures relating to NHS settings. Proficient in use of Microsoft Office, Word, Excel, Outlook and PowerPoint. Minute taking Organisational skills Be able to work under pressure/deadlines Managing a team of people/delegation of work Ability to set up and run office systems Experience of complex data analysis. Staff development and training. Project management Experience of change management Physical skills Moving and handling Ability to sit at workstation to perform the post Concentration required for checking data and computer inputting Travel between sites and to off site meetings Skills and Knowledge Significant knowledge and experience of leading a range of services including responsibility of functions e.g. Performance, HR Good working knowledge of performance management of services and staff. Demonstrable understanding of the operational management of the NHS. Previous experience of managing and leading change and quality improvement. Ability to analyse working systems and to propose, develop and implement improvements. Excellent understanding of written and spoken English with demonstrable comprehensive skills. Excellent literacy and numeracy skills Excellent interpersonal and communication skills face to face, on the telephone and on-line Advanced administration skills Excellent organisation skills working to a high standard Experience of effective staff management Employer name South Tyneside and Sunderland NHS Foundation Trust £29,970 to £36,483 a year£31,049 - £37,796 (25/26 pay award pending)
Learning Support Manager Application Deadline: 17 July 2025 Department: Learning Support Employment Type: Permanent Location: Harborne, Birmingham, UK Reporting To: Luke Darnell Compensation: £31,553 - £35,117 / year Description We are seeking a dedicated and experienced LSA Manager to lead and coordinate our team of Learning Support Assistants. The successful candidate will play a key role in ensuring high-quality support is provided to students with special educational needs (SEN) or additional learning requirements. This is a fantastic opportunity for a passionate individual who is committed to inclusive education and has strong leadership and organisational skills. Key Responsibilities Help plan, promote and maintain the aims and ethos of the College both within the teaching and learning context and within the corporate life of the College. To act as a role model for students and staff, behaving appropriately, maintaining professional boundaries, communicating effectively and being a calm and reassuring presence in college Ensure LSAs meet expected QAC service standards (behavioural awareness and support; awareness of group dynamics, developing relationships with groups and individuals, self-development, technical skills) In conjunction with the other Learning Support Managers, ensure the department as a whole performs well, putting in place strategies to raise the performance of teams and individuals as required. Carry out appraisals of staff and observations of LSAs, as part of the observation team, following appropriate training. Provided written reports as requested for appraisals or other formal meetings. Manage the LSA provision as directed and coordinate the allocation of LSAs within the team ensuring that the provision is of high quality, and support is provided where needed. Provide effective line management of the team by upholding appraisal, team and 1:1 meetings as required and encouraging engagement of team CPD. Deal with and co-ordinate support to LSA's and groups where teams are experiencing difficulties. Where support is regularly required, indicate strategies to improve the support to these LSA's in liaison with academic colleagues when required. Co-ordinate the allocation of LSAs to learning areas on a daily basis and arrange cover for learning sessions, enrichment sessions, breaks and lunch support, so the needs of individual learners and groups are best met by our resources and ensuring that the support ratios and staff skills are appropriate. Closely monitor the effectiveness of this allocation and re-allocate as necessary also, providing cover for absence. Hold regular team meetings with LSAs and ensure that effective communication contributes to the provision of high quality Learning Support. Work closely with other members of the Student Services department to ensure that best practice is embedded by LSAs through close working with multi-disciplinary teams. To attend, engage in and contribute to Student Services and Teaching and Learning team meetings To support the assessment of applicants to QAC in order to plan for future LSA provision as required To support LSAs by being part of the 333 response in college Provide coaching, support and guidance as needed by individuals and teams following outcomes from observations. Identify training and development opportunities for Learning Support assistants on designated training days and other occasions as needed, to improve the overall capabilities of the LSA's. Carry out personal care for learners when no other staff are available. In conjunction with Personal Care Co-Ordinator, ensure that those providing personal care are able to provide a quality service to the learner. Actively participate in recruitment and induction of LSAs, and ensure probation periods are effectively managed. Liaise with tutors and other staff to ensure the effectiveness of the support being provided by the LSA, particularly in relation to the management of behaviour within their arena To contribute to college quality assurance procedures and to the self-assessment, and other reviews, as appropriate. Perform any other duties commensurate with the status and nature of the post. The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College. Skills, Knowledge and Expertise Minimum level 2 or equivalent in numeracy and literacy and preferably IT. Safeguarding Awareness Appropriate training in Personal Care, including Moving & Handling People and other Health and Safety Training. Recent significant experience of working with students in learning, supporting or caring environment. Track record of being a professional role model including holding appropriate professional boundaries Experience of providing supervision to staff. Willingness to undertake further training to achieve the requirements of the role. Computer literate and able to produce clear and understandable reports in Excel and Word. Flexible and adaptable communication style and overall interpersonal skills. Able to work with conflicting demands whilst meeting deadlines and adhere to procedures. Able to make decisions or judgements based on knowledge of team and college. Able to work on your own initiative in an organised and structured way. Demonstrates a commitment to equality and diversity within the workplace. Ability to demonstrate emotional intelligence. Confidence in decision making and ability to ensure this is objective. Assertive and able to resolve conflict in an appropriate manner. Student centred approach to working Why work at Queen Alexandra Charity Birmingham Join our team at Queen Alexandra College! Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students. The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential. QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high. Joining our supportive team, you will have the opportunity to: Work closely with students with SEN to achieve their goals Make a difference to the educational experience of young people Be a voice for students and staff in specialist education Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence Develop your own skills, aspirations and progress your career. Our benefits include; Schedule 1 Benefits (reviewed annually and/or as appropriate) Academic Year 2024/25 Access to on site car parking Use of QAC Fitness Centre (subject to opening hours) Cycle to Work Scheme (Salary Sacrifice) 24/7 Employee Assistance Programme Helpline (BHSF) Access to Education Support Free Helpline for Teachers & Education Staff QAC Mental Health First Aiders & activities to support health and wellbeing BHSF Benefits Package including Healthcare Plans, discounted shopping/services Annual Flu vaccination/voucher Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. Health and Wellbeing Services (Occupational Health/Counselling) Free Tea/Coffee and Staff Room facilities Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes) Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period) Reward and Recognition Policy - Living the Values Awards (team & individual) and long service Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria) Occupational sick pay (based on length of service) On site wellbeing activities (e.g. yoga, meditation) Support for training/ CPD (either by way of study leave and/or funding) Flexible working arrangements including Flexible Working Policy Agreements . click apply for full job details
Jul 16, 2025
Full time
Learning Support Manager Application Deadline: 17 July 2025 Department: Learning Support Employment Type: Permanent Location: Harborne, Birmingham, UK Reporting To: Luke Darnell Compensation: £31,553 - £35,117 / year Description We are seeking a dedicated and experienced LSA Manager to lead and coordinate our team of Learning Support Assistants. The successful candidate will play a key role in ensuring high-quality support is provided to students with special educational needs (SEN) or additional learning requirements. This is a fantastic opportunity for a passionate individual who is committed to inclusive education and has strong leadership and organisational skills. Key Responsibilities Help plan, promote and maintain the aims and ethos of the College both within the teaching and learning context and within the corporate life of the College. To act as a role model for students and staff, behaving appropriately, maintaining professional boundaries, communicating effectively and being a calm and reassuring presence in college Ensure LSAs meet expected QAC service standards (behavioural awareness and support; awareness of group dynamics, developing relationships with groups and individuals, self-development, technical skills) In conjunction with the other Learning Support Managers, ensure the department as a whole performs well, putting in place strategies to raise the performance of teams and individuals as required. Carry out appraisals of staff and observations of LSAs, as part of the observation team, following appropriate training. Provided written reports as requested for appraisals or other formal meetings. Manage the LSA provision as directed and coordinate the allocation of LSAs within the team ensuring that the provision is of high quality, and support is provided where needed. Provide effective line management of the team by upholding appraisal, team and 1:1 meetings as required and encouraging engagement of team CPD. Deal with and co-ordinate support to LSA's and groups where teams are experiencing difficulties. Where support is regularly required, indicate strategies to improve the support to these LSA's in liaison with academic colleagues when required. Co-ordinate the allocation of LSAs to learning areas on a daily basis and arrange cover for learning sessions, enrichment sessions, breaks and lunch support, so the needs of individual learners and groups are best met by our resources and ensuring that the support ratios and staff skills are appropriate. Closely monitor the effectiveness of this allocation and re-allocate as necessary also, providing cover for absence. Hold regular team meetings with LSAs and ensure that effective communication contributes to the provision of high quality Learning Support. Work closely with other members of the Student Services department to ensure that best practice is embedded by LSAs through close working with multi-disciplinary teams. To attend, engage in and contribute to Student Services and Teaching and Learning team meetings To support the assessment of applicants to QAC in order to plan for future LSA provision as required To support LSAs by being part of the 333 response in college Provide coaching, support and guidance as needed by individuals and teams following outcomes from observations. Identify training and development opportunities for Learning Support assistants on designated training days and other occasions as needed, to improve the overall capabilities of the LSA's. Carry out personal care for learners when no other staff are available. In conjunction with Personal Care Co-Ordinator, ensure that those providing personal care are able to provide a quality service to the learner. Actively participate in recruitment and induction of LSAs, and ensure probation periods are effectively managed. Liaise with tutors and other staff to ensure the effectiveness of the support being provided by the LSA, particularly in relation to the management of behaviour within their arena To contribute to college quality assurance procedures and to the self-assessment, and other reviews, as appropriate. Perform any other duties commensurate with the status and nature of the post. The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College. Skills, Knowledge and Expertise Minimum level 2 or equivalent in numeracy and literacy and preferably IT. Safeguarding Awareness Appropriate training in Personal Care, including Moving & Handling People and other Health and Safety Training. Recent significant experience of working with students in learning, supporting or caring environment. Track record of being a professional role model including holding appropriate professional boundaries Experience of providing supervision to staff. Willingness to undertake further training to achieve the requirements of the role. Computer literate and able to produce clear and understandable reports in Excel and Word. Flexible and adaptable communication style and overall interpersonal skills. Able to work with conflicting demands whilst meeting deadlines and adhere to procedures. Able to make decisions or judgements based on knowledge of team and college. Able to work on your own initiative in an organised and structured way. Demonstrates a commitment to equality and diversity within the workplace. Ability to demonstrate emotional intelligence. Confidence in decision making and ability to ensure this is objective. Assertive and able to resolve conflict in an appropriate manner. Student centred approach to working Why work at Queen Alexandra Charity Birmingham Join our team at Queen Alexandra College! Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students. The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential. QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high. Joining our supportive team, you will have the opportunity to: Work closely with students with SEN to achieve their goals Make a difference to the educational experience of young people Be a voice for students and staff in specialist education Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence Develop your own skills, aspirations and progress your career. Our benefits include; Schedule 1 Benefits (reviewed annually and/or as appropriate) Academic Year 2024/25 Access to on site car parking Use of QAC Fitness Centre (subject to opening hours) Cycle to Work Scheme (Salary Sacrifice) 24/7 Employee Assistance Programme Helpline (BHSF) Access to Education Support Free Helpline for Teachers & Education Staff QAC Mental Health First Aiders & activities to support health and wellbeing BHSF Benefits Package including Healthcare Plans, discounted shopping/services Annual Flu vaccination/voucher Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. Health and Wellbeing Services (Occupational Health/Counselling) Free Tea/Coffee and Staff Room facilities Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes) Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period) Reward and Recognition Policy - Living the Values Awards (team & individual) and long service Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria) Occupational sick pay (based on length of service) On site wellbeing activities (e.g. yoga, meditation) Support for training/ CPD (either by way of study leave and/or funding) Flexible working arrangements including Flexible Working Policy Agreements . click apply for full job details
Contract Lift Co-Ordinator -12 month FTC We are looking for a Contract Lift Co-Ordinator on a FTC basis for 12 months, to support the Contract Lift Team by providing effective co-ordination and planning, organising schedules and ensuring the appropriate paperwork is available for the visits and follow up meetings. Benefits for aContract Lift Co-Ordinator Bi-Annual retention bonus 24 days annual leave Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access to the Ainscough Advantage (People Value) benefits platform Staff forums run 3 times a year - have your voice heard Responsibilities Organising of TM's (Technical Manager's) diaries and planning their schedules Assist the departments with ad hoc projects. Deal with enquiries efficiently. Liaise with customers in a professional manner. Maintain a sound knowledge of the company's products and services. Liaise with Depots to gather information for site visits. Ensure reports to depots are accurate and on time. Continually seek to improve the way in which the role operates within the business to achieve its objectives. Undertake other duties that management may reasonably request. Follow up with customers to ascertain they have the correct information and to take the booking/project. Supporting the planning of the contract lift team meetings with customers. Ensure the planning is efficient and cost/time effective Monitor CLM's productivity and KPI performance. Knowledge & Experience Rental experience desirable Geographical knowledge of the UK especially the South and London Good transport / logistics knowledge Knowledge and understanding of the requirements of working within a time critical service environment Knowledge of health and safety legislation IT literate - comfortable using systems Ability to influence and persuade and have flexibility Good time management skills Able to able to communicate at all levels, both in verbal & written form.
Jul 15, 2025
Full time
Contract Lift Co-Ordinator -12 month FTC We are looking for a Contract Lift Co-Ordinator on a FTC basis for 12 months, to support the Contract Lift Team by providing effective co-ordination and planning, organising schedules and ensuring the appropriate paperwork is available for the visits and follow up meetings. Benefits for aContract Lift Co-Ordinator Bi-Annual retention bonus 24 days annual leave Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access to the Ainscough Advantage (People Value) benefits platform Staff forums run 3 times a year - have your voice heard Responsibilities Organising of TM's (Technical Manager's) diaries and planning their schedules Assist the departments with ad hoc projects. Deal with enquiries efficiently. Liaise with customers in a professional manner. Maintain a sound knowledge of the company's products and services. Liaise with Depots to gather information for site visits. Ensure reports to depots are accurate and on time. Continually seek to improve the way in which the role operates within the business to achieve its objectives. Undertake other duties that management may reasonably request. Follow up with customers to ascertain they have the correct information and to take the booking/project. Supporting the planning of the contract lift team meetings with customers. Ensure the planning is efficient and cost/time effective Monitor CLM's productivity and KPI performance. Knowledge & Experience Rental experience desirable Geographical knowledge of the UK especially the South and London Good transport / logistics knowledge Knowledge and understanding of the requirements of working within a time critical service environment Knowledge of health and safety legislation IT literate - comfortable using systems Ability to influence and persuade and have flexibility Good time management skills Able to able to communicate at all levels, both in verbal & written form.
Under 18 Live In Wellbeing Coordinator Reference Number: JR247886 Location: London Working Pattern: Part Time, 20 hours per week Contract Type: Fixed Term Contract, Until end of August Number of roles: 1 Salary: £250 per week plus free accommodation Start Date: 11th July 2025 We are looking for a Wellbeing Coordinator to join our team. The post would ideally suit a postgraduate student looking to subsidise your living costs whilst providing pastoral care to younger students. Your working pattern will require being on duty to assist students for on a rotary basis and to be on call as a point of contact. As the U18s Wellbeing Coordinator, your presence will contribute significantly to ensuring that our students feel safe, comfortable and part of the residential community. A detailed job description can be viewed here . If the link does not work for you, please copy and paste the following URL into your web browser: . What you'll bring to the role Evidence of being interested in and committed to supporting the welfare of young persons. Open and approachable manner Empathetic nature with good listening skills and high intercultural awareness Strong communication skills What we do Every year, Kaplan International Languages ( KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs. What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 28 days annual leave Big discounts on Kaplan courses for you and your family 24/7 confidential helpline providing counselling and other support services Company pension contributions Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels Medicash Health Cash Plan Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. How to apply Please apply with CV and cover letter no later than 13th July 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist. Additional Application Information Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children. Application Support If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team . Disability Confident Scheme and Reasonable Adjustments At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Jul 15, 2025
Full time
Under 18 Live In Wellbeing Coordinator Reference Number: JR247886 Location: London Working Pattern: Part Time, 20 hours per week Contract Type: Fixed Term Contract, Until end of August Number of roles: 1 Salary: £250 per week plus free accommodation Start Date: 11th July 2025 We are looking for a Wellbeing Coordinator to join our team. The post would ideally suit a postgraduate student looking to subsidise your living costs whilst providing pastoral care to younger students. Your working pattern will require being on duty to assist students for on a rotary basis and to be on call as a point of contact. As the U18s Wellbeing Coordinator, your presence will contribute significantly to ensuring that our students feel safe, comfortable and part of the residential community. A detailed job description can be viewed here . If the link does not work for you, please copy and paste the following URL into your web browser: . What you'll bring to the role Evidence of being interested in and committed to supporting the welfare of young persons. Open and approachable manner Empathetic nature with good listening skills and high intercultural awareness Strong communication skills What we do Every year, Kaplan International Languages ( KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs. What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 28 days annual leave Big discounts on Kaplan courses for you and your family 24/7 confidential helpline providing counselling and other support services Company pension contributions Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels Medicash Health Cash Plan Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. How to apply Please apply with CV and cover letter no later than 13th July 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist. Additional Application Information Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children. Application Support If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team . Disability Confident Scheme and Reasonable Adjustments At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Monitoring & Learning Coordinator Contract type: Permanent, Full Time, 35 hours per week. Location: London, United Kingdom UK hybrid working a minimum of 40 % of working time is spent face to face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £44,168 £46,493 per year with excellent benefits Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team This role will be part of a small Project Management Unit (PMU) located within the Programme Operations Team. This team enables the effective management of the International Programmes Department (IPD) through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management. The role will report in to the Project Delivery Lead, within the Programme Design & Management Team which is a sub-team that facilitates clear programme direction with standardised results frameworks, monitoring, reporting and financial reporting systems, responsible for donor contract management and reporting. About the role The Monitoring & Learning Coordinator will lead the design, coordination, and implementation of monitoring, reporting, and learning processes for WaterAid s Multi-country Urban Water Project. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia. The campaign also seeks to build a global movement of youth advocates to demand action from world leaders to achieve SDG 6 relating to universal access to water and sanitation. This role ensures accurate, timely data collection and learning, promotes adaptive management, and supports evidence-based decision-making. Working closely with country teams and partners, the Monitoring & Learning Coordinator will strengthen monitoring and learning capacity, support the articulation and measurement of project impact, and help consolidate insights to inform both internal learning and sector-wide knowledge on urban water programming. This includes tracking progress towards the ambitious goal of reaching two million people. The role will also support donor reporting, liaise with Member offices, and deputise for the Project Delivery Lead when required. In this role, you will: Lead the development and implementation of the project monitoring and learning framework Support countries with timely and accurate data collections, analysis, learning and reporting Provide assurance on data quality and integrity Produce consolidated monitoring and learning reports, highlighting progress, challenges, lessons learned, and recommendations for adaptive management. Support with donor reporting and communications. Facilitate and support cross-country learning and knowledge sharing and work with technical teams to translate learning and into practical delivery changes. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements To be successful, you will need: Degree level qualifications or experience or commensurate experience in relevant fields Strong demonstrable experience in monitoring, evaluation and learning in international development, preferably in WASH, urban development, or public health. Proven experience developing and managing MEL systems and processes for complex, multi-country or large-scale projects. Significant familiarity with both qualitative and quantitative MEL methods, participatory approaches, and adaptive management. Strong analytical and data management skills, including use of software for data analysis and visualisation Excellent facilitation, capacity building, and coaching skills to support country teams and partners. Although not essential, we d prefer you to have: Experience working with urban WASH programmes, particularly in low- and middle-income countries. Experience in participatory MEL approaches and adaptive programme management. Experience designing surveys using mWater software, or equivalent. Knowledge of safeguarding, gender equality, disability inclusion, and social accountability in MEL processes. Fluency in Spanish, Portuguese or other relevant languages is an advantage. Closing date: Applications close 12:00 PM UK time on 4th August 2025 . Interviews are expected to take place week commencing 11th August 2025 . How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits Our benefits: 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change !
Jul 14, 2025
Full time
Monitoring & Learning Coordinator Contract type: Permanent, Full Time, 35 hours per week. Location: London, United Kingdom UK hybrid working a minimum of 40 % of working time is spent face to face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £44,168 £46,493 per year with excellent benefits Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team This role will be part of a small Project Management Unit (PMU) located within the Programme Operations Team. This team enables the effective management of the International Programmes Department (IPD) through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management. The role will report in to the Project Delivery Lead, within the Programme Design & Management Team which is a sub-team that facilitates clear programme direction with standardised results frameworks, monitoring, reporting and financial reporting systems, responsible for donor contract management and reporting. About the role The Monitoring & Learning Coordinator will lead the design, coordination, and implementation of monitoring, reporting, and learning processes for WaterAid s Multi-country Urban Water Project. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia. The campaign also seeks to build a global movement of youth advocates to demand action from world leaders to achieve SDG 6 relating to universal access to water and sanitation. This role ensures accurate, timely data collection and learning, promotes adaptive management, and supports evidence-based decision-making. Working closely with country teams and partners, the Monitoring & Learning Coordinator will strengthen monitoring and learning capacity, support the articulation and measurement of project impact, and help consolidate insights to inform both internal learning and sector-wide knowledge on urban water programming. This includes tracking progress towards the ambitious goal of reaching two million people. The role will also support donor reporting, liaise with Member offices, and deputise for the Project Delivery Lead when required. In this role, you will: Lead the development and implementation of the project monitoring and learning framework Support countries with timely and accurate data collections, analysis, learning and reporting Provide assurance on data quality and integrity Produce consolidated monitoring and learning reports, highlighting progress, challenges, lessons learned, and recommendations for adaptive management. Support with donor reporting and communications. Facilitate and support cross-country learning and knowledge sharing and work with technical teams to translate learning and into practical delivery changes. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements To be successful, you will need: Degree level qualifications or experience or commensurate experience in relevant fields Strong demonstrable experience in monitoring, evaluation and learning in international development, preferably in WASH, urban development, or public health. Proven experience developing and managing MEL systems and processes for complex, multi-country or large-scale projects. Significant familiarity with both qualitative and quantitative MEL methods, participatory approaches, and adaptive management. Strong analytical and data management skills, including use of software for data analysis and visualisation Excellent facilitation, capacity building, and coaching skills to support country teams and partners. Although not essential, we d prefer you to have: Experience working with urban WASH programmes, particularly in low- and middle-income countries. Experience in participatory MEL approaches and adaptive programme management. Experience designing surveys using mWater software, or equivalent. Knowledge of safeguarding, gender equality, disability inclusion, and social accountability in MEL processes. Fluency in Spanish, Portuguese or other relevant languages is an advantage. Closing date: Applications close 12:00 PM UK time on 4th August 2025 . Interviews are expected to take place week commencing 11th August 2025 . How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits Our benefits: 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change !
Sewell Wallis are partnering with a multinational freight and distribution company based in Doncaster, who are recruiting a Payroll Coordinator for a 12 month fixed term contract. This is an excellent opportunity to make an impact and grow professionally within an international reputable business. This position is suitable for someone with experience within Payroll, who is immediately available for a new role and wants to utilise their skills within a strong team and a thriving business. What will you be doing? Handling day to day Payroll duties, including dealing with new starters, leaver and salary changes. Using Workday (HRIS) to maintain employee pay information, answer queries and resolve internal queries. Taking responsibility for of queries raised, seeing that they are resolved in line with company guidelines. Administration of the company Flexible Benefits Deductions (Cycle to Work, Child Care Vouchers, etc). Administration of the Company Pension Schemes and AVCs, including Automatic Enrolment. Recording and monitoring of Statutory Sick Pay, Statutory Maternity and Statutory Paternity pay Scheme etc. Processing of Voluntary Deductions (including: unions, gym, health scheme etc). Administration of the P11d reporting of the Company Benefits in Kind. Corresponding with and reporting to internal and external stakeholders when necessary. Working within and maintaining Payroll KPIs and reviewing processes to ensure activities are carried out in the most efficient way. What skills are we looking for? Proven experience as a Payroll Assistant or similar role. A confident understanding of statutory payroll information with the confidence. Experience dealing with Benefits in Kind. Knowledge of pensions and the pension process. Familiarity with Workday and ADP is advantageous. Experience with data entry and maintaining accurate records within an HRIS system. What's on offer? 25 days annual leave plus bank holidays Hybrid working Free on-site parking To apply please send your CV below or contact Eleanor Kirk. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Mar 09, 2025
Contractor
Sewell Wallis are partnering with a multinational freight and distribution company based in Doncaster, who are recruiting a Payroll Coordinator for a 12 month fixed term contract. This is an excellent opportunity to make an impact and grow professionally within an international reputable business. This position is suitable for someone with experience within Payroll, who is immediately available for a new role and wants to utilise their skills within a strong team and a thriving business. What will you be doing? Handling day to day Payroll duties, including dealing with new starters, leaver and salary changes. Using Workday (HRIS) to maintain employee pay information, answer queries and resolve internal queries. Taking responsibility for of queries raised, seeing that they are resolved in line with company guidelines. Administration of the company Flexible Benefits Deductions (Cycle to Work, Child Care Vouchers, etc). Administration of the Company Pension Schemes and AVCs, including Automatic Enrolment. Recording and monitoring of Statutory Sick Pay, Statutory Maternity and Statutory Paternity pay Scheme etc. Processing of Voluntary Deductions (including: unions, gym, health scheme etc). Administration of the P11d reporting of the Company Benefits in Kind. Corresponding with and reporting to internal and external stakeholders when necessary. Working within and maintaining Payroll KPIs and reviewing processes to ensure activities are carried out in the most efficient way. What skills are we looking for? Proven experience as a Payroll Assistant or similar role. A confident understanding of statutory payroll information with the confidence. Experience dealing with Benefits in Kind. Knowledge of pensions and the pension process. Familiarity with Workday and ADP is advantageous. Experience with data entry and maintaining accurate records within an HRIS system. What's on offer? 25 days annual leave plus bank holidays Hybrid working Free on-site parking To apply please send your CV below or contact Eleanor Kirk. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Temporary Supply Chain Co-ordinator (Inventory) Salary circa £25k to £30K FTE dependent on skills and experience Maternity cover (minimum 6 months) Monday to Friday - days Bradford BD12 West Yorkshire must live within a commutable distance Purpose of Role: To deliver a world-class service to the plant, ensuring stock is available to maintain production process Roles and Responsibilities but not limited to: Ensuring Day to Day stores operations run smoothly, and ensure 100% availability of all stocked materials Maintenance of all supply chain master data Ensuring the full goods in procedure is carried out correctly and in a timely manner To keep accurate inventory of materials via SAP stock control system including correct reorder levels, safety stocks, minimum order quantities, lead times, economic order sizes, prices & price breaks, supplier part references etc. Adhoc order placement as and when required Work closely with the wider business to maximise quality, customer satisfaction and profitability. Ensuring the reduction of obsolete and slow moving stock Ensure a customer facing approach with a commitment to communicate effectively and build strong partnerships with all stakeholders Actively look at continuous improvement of current working practices, identifying cost savings without compromising quality or service. To manage a rolling stock check program, monitoring booking out procedures, escalation of issues and communicating reports Issue goods from stock into work (from the system and physically) Handling invoice queries when related to Goods in Maintain a clean, tidy organised stores area Key Skills, qualities and qualifications FLT licence would be an advantage I.T literate (SAP and Excel) Customer focussed provide excellent service levels to both internal & external customers. Knowledge and experience of stock management Efficient / Lean working Good communication Excellent house-keeping Eager and willingness to learn Reliable Leading change needs to have an open minded and can do approach, while willing to try out new ideas & concepts, with a forward thinking progressive attitude & a smarter not harder philosophy. Communication able to communicate effectively at all levels, in a courteous, professional manner & ability to build relationships at all levels Flexibility willing to react to unexpected changes, and an active volunteer to support the team. Very flexible to the needs of the business, contactable out of hours and willing to go the extra mile, while available for occasional short notice shift alterations to ensure business security. Drive for results striving to achieve and exceed departmental & site KPI s. Able to work under pressure, manage multiple tasks & work to deadlines. Basic understanding of procurement and associated functions Interested? If you feel that your skills and experience match the role criteria then please send your cv by return. INDHS
Mar 08, 2025
Seasonal
Temporary Supply Chain Co-ordinator (Inventory) Salary circa £25k to £30K FTE dependent on skills and experience Maternity cover (minimum 6 months) Monday to Friday - days Bradford BD12 West Yorkshire must live within a commutable distance Purpose of Role: To deliver a world-class service to the plant, ensuring stock is available to maintain production process Roles and Responsibilities but not limited to: Ensuring Day to Day stores operations run smoothly, and ensure 100% availability of all stocked materials Maintenance of all supply chain master data Ensuring the full goods in procedure is carried out correctly and in a timely manner To keep accurate inventory of materials via SAP stock control system including correct reorder levels, safety stocks, minimum order quantities, lead times, economic order sizes, prices & price breaks, supplier part references etc. Adhoc order placement as and when required Work closely with the wider business to maximise quality, customer satisfaction and profitability. Ensuring the reduction of obsolete and slow moving stock Ensure a customer facing approach with a commitment to communicate effectively and build strong partnerships with all stakeholders Actively look at continuous improvement of current working practices, identifying cost savings without compromising quality or service. To manage a rolling stock check program, monitoring booking out procedures, escalation of issues and communicating reports Issue goods from stock into work (from the system and physically) Handling invoice queries when related to Goods in Maintain a clean, tidy organised stores area Key Skills, qualities and qualifications FLT licence would be an advantage I.T literate (SAP and Excel) Customer focussed provide excellent service levels to both internal & external customers. Knowledge and experience of stock management Efficient / Lean working Good communication Excellent house-keeping Eager and willingness to learn Reliable Leading change needs to have an open minded and can do approach, while willing to try out new ideas & concepts, with a forward thinking progressive attitude & a smarter not harder philosophy. Communication able to communicate effectively at all levels, in a courteous, professional manner & ability to build relationships at all levels Flexibility willing to react to unexpected changes, and an active volunteer to support the team. Very flexible to the needs of the business, contactable out of hours and willing to go the extra mile, while available for occasional short notice shift alterations to ensure business security. Drive for results striving to achieve and exceed departmental & site KPI s. Able to work under pressure, manage multiple tasks & work to deadlines. Basic understanding of procurement and associated functions Interested? If you feel that your skills and experience match the role criteria then please send your cv by return. INDHS
Travail Employment Group
Irchester, Northamptonshire
This is a Full time Maternity Cover for a Human Resources (HR) coordinator for up to 1 year - starting end of March Hybrid role (Wellingborough NN8) after on site induction is completed - 28,000 (pro rata) plus Benefits to include subsidised canteen, free social days out, 25 days holiday plus Bank holidays. Employing over 250 staff we are looking for a HR coordinator/HR Administrator to work closely with the HR Advisor, reporting into the HR Manager. A previous HR working background is essential, ideally holding a CIPD level 3 and above. You have 2+ years generalist HR experience Excellent interpersonal and communication skills Proficiency in Microsoft Office applications Ability to multi-task, prioritise and meet deadlines with meticulous attention to detail Have strong organisational skills with the ability to work independently and as part of a team. Ability to develop and maintain effective working relationships. Level 3 CIPD or equivalent is desirable This varied role is busy and heavily focused on HR administrative support with duties such as: Coordinating Well being Events Organising Event days and Employee of the month Dealing with change of terms documents Updating Employee contracts Induction and Exit Summary's Updating payroll department with changes Maintaining the HR database (Cascade) General Recruitment administration Employee Right to work checks Absence Management If you have the right HR background for this role and are available to start a fixed term contract for a Maternity cover in a Hybrid role (Wellingborough based) we would love to here from you. Please apply with your latest CV Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.
Mar 08, 2025
Contractor
This is a Full time Maternity Cover for a Human Resources (HR) coordinator for up to 1 year - starting end of March Hybrid role (Wellingborough NN8) after on site induction is completed - 28,000 (pro rata) plus Benefits to include subsidised canteen, free social days out, 25 days holiday plus Bank holidays. Employing over 250 staff we are looking for a HR coordinator/HR Administrator to work closely with the HR Advisor, reporting into the HR Manager. A previous HR working background is essential, ideally holding a CIPD level 3 and above. You have 2+ years generalist HR experience Excellent interpersonal and communication skills Proficiency in Microsoft Office applications Ability to multi-task, prioritise and meet deadlines with meticulous attention to detail Have strong organisational skills with the ability to work independently and as part of a team. Ability to develop and maintain effective working relationships. Level 3 CIPD or equivalent is desirable This varied role is busy and heavily focused on HR administrative support with duties such as: Coordinating Well being Events Organising Event days and Employee of the month Dealing with change of terms documents Updating Employee contracts Induction and Exit Summary's Updating payroll department with changes Maintaining the HR database (Cascade) General Recruitment administration Employee Right to work checks Absence Management If you have the right HR background for this role and are available to start a fixed term contract for a Maternity cover in a Hybrid role (Wellingborough based) we would love to here from you. Please apply with your latest CV Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.
