Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Nov 19, 2025
Full time
Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Description At Sagentia Defence, we deliver specialist science and technology consultancy services to support defences most complex programmes. We work in close partnership with national government bodies, international institutions, and global prime contractors, both as independent advisors and as product developers click apply for full job details
Nov 19, 2025
Full time
Description At Sagentia Defence, we deliver specialist science and technology consultancy services to support defences most complex programmes. We work in close partnership with national government bodies, international institutions, and global prime contractors, both as independent advisors and as product developers click apply for full job details
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Hello, we're ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, we're hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers' businesses thriving. We're very proud of our product and we're also incredibly proud of our people. It's our 'ScreenClouders' and the culture they nurture that will take us where other companies just can't go. So if you're someone looking to join a team of talented individuals, apply below! The Role We are looking for a confident, organised, and tech savvy Mid Market Customer Success Manager to join our team and lead relationships across our mid market accounts. You'll play a critical role in ensuring our customers achieve long term success with ScreenCloud by driving value, increasing adoption, and leading renewal and expansion strategies. This is a highly cross functional and commercially aware role that blends strategic account management with a strong focus on customer outcomes. You'll serve as a trusted advisor to your customers while partnering internally to improve product, process, and the overall customer experience. Responsibilities Own the retention and expansion targets for a mid market book of business Minimise churn and contraction for a mid market book of business Act as a strategic advisor to assigned customers, driving product adoption, value realisation, and long term partnership Proactively identify and mitigate risks while surfacing expansion opportunities aligned to customer goals Collaborate cross functionally with Sales, Product, Marketing, Solutions Engineering, and Support to champion customer needs Represent the customer voice in internal discussions, helping shape roadmap priorities and service improvements Travel as needed to support renewal and expansion efforts Maintain high quality documentation and account planning to ensure visibility and continuity across the organisation Requirements Proven experience as a CSM, Account Manager, or in another customer facing role, preferably within a SaaS environment Excellent listening, negotiation, and presentation skills Strong verbal and written communication skills, capable of tailoring messaging to both technical and non technical audiences Demonstrated success in managing customer lifecycles - from onboarding and adoption to renewal and expansion Comfortable analysing and working with large data sets to inform decisions and communicate customer health, value, and risk Strong commercial acumen and a proven ability to drive retention and expansion outcomes Experience with CRM and Customer Success platforms (e.g., Salesforce, Vitally, Gainsight, ChurnZero, etc.) Highly organised with excellent attention to detail, able to manage multiple priorities across a large book of business A collaborative mindset with experience working cross functionally with Sales, Product, Support, and Marketing Self starter with a proactive, solutions oriented approach and a passion for customer success and continuous improvement Interview Process and Experience Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi Hours: We don't follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need - Unlimited paid time off to rest, recharge, or explore. Hybrid First Flexibility - A blend of in office collaboration and remote freedom Work From Anywhere - Up to one month a year to work remotely from any location in the world Home Office Boost - Stipend to set up your ideal remote workspace. Flexible Hours - Work when you're most productive with our flex time approach Future You, Funded - Pensions provided by The People's Pension Family First - Generous, enhanced parental leave for all parents Grow With Us - Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan - Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retail discounts
Nov 19, 2025
Full time
Hello, we're ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, we're hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers' businesses thriving. We're very proud of our product and we're also incredibly proud of our people. It's our 'ScreenClouders' and the culture they nurture that will take us where other companies just can't go. So if you're someone looking to join a team of talented individuals, apply below! The Role We are looking for a confident, organised, and tech savvy Mid Market Customer Success Manager to join our team and lead relationships across our mid market accounts. You'll play a critical role in ensuring our customers achieve long term success with ScreenCloud by driving value, increasing adoption, and leading renewal and expansion strategies. This is a highly cross functional and commercially aware role that blends strategic account management with a strong focus on customer outcomes. You'll serve as a trusted advisor to your customers while partnering internally to improve product, process, and the overall customer experience. Responsibilities Own the retention and expansion targets for a mid market book of business Minimise churn and contraction for a mid market book of business Act as a strategic advisor to assigned customers, driving product adoption, value realisation, and long term partnership Proactively identify and mitigate risks while surfacing expansion opportunities aligned to customer goals Collaborate cross functionally with Sales, Product, Marketing, Solutions Engineering, and Support to champion customer needs Represent the customer voice in internal discussions, helping shape roadmap priorities and service improvements Travel as needed to support renewal and expansion efforts Maintain high quality documentation and account planning to ensure visibility and continuity across the organisation Requirements Proven experience as a CSM, Account Manager, or in another customer facing role, preferably within a SaaS environment Excellent listening, negotiation, and presentation skills Strong verbal and written communication skills, capable of tailoring messaging to both technical and non technical audiences Demonstrated success in managing customer lifecycles - from onboarding and adoption to renewal and expansion Comfortable analysing and working with large data sets to inform decisions and communicate customer health, value, and risk Strong commercial acumen and a proven ability to drive retention and expansion outcomes Experience with CRM and Customer Success platforms (e.g., Salesforce, Vitally, Gainsight, ChurnZero, etc.) Highly organised with excellent attention to detail, able to manage multiple priorities across a large book of business A collaborative mindset with experience working cross functionally with Sales, Product, Support, and Marketing Self starter with a proactive, solutions oriented approach and a passion for customer success and continuous improvement Interview Process and Experience Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi Hours: We don't follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need - Unlimited paid time off to rest, recharge, or explore. Hybrid First Flexibility - A blend of in office collaboration and remote freedom Work From Anywhere - Up to one month a year to work remotely from any location in the world Home Office Boost - Stipend to set up your ideal remote workspace. Flexible Hours - Work when you're most productive with our flex time approach Future You, Funded - Pensions provided by The People's Pension Family First - Generous, enhanced parental leave for all parents Grow With Us - Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan - Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retail discounts
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Full time : Permanent Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Whats in it for you Competitive Salary: Starting at £25,087 pro-rata rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalized m click apply for full job details
Nov 19, 2025
Full time
Full time : Permanent Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Whats in it for you Competitive Salary: Starting at £25,087 pro-rata rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalized m click apply for full job details
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
My client, a leading Cambridge-based organisation, is looking to add multiple Inbound Sales Advisors to their growing team. This is a fantastic opportunity to work with warm, pre-qualified leads, build meaningful relationships, and guide customers toward the right solutions all within a supportive hybrid working setup. Key duties include: Following up on warm leads via social media, telephone and email Speaking with potential customers about products and available options Converting enquiries into successful sales Updating and maintaining accurate records on the CRM Assisting the wider team with general administrative tasks The ideal candidate will have: Previous experience in a sales or customer-focused position Strong communication and relationship-building abilities Solid IT skills and excellent attention to detail A collaborative, team-focused mindset Self-motivation and a drive to meet and exceed targets If this sounds like the next step in your career, please contact Liam ASAP or click apply now! We endeavour to respond to every applicant, but if you havent heard from us within 10 days, please understand that youve been unsuccessful on this occasion or the role has been filled. Please feel free to call the office or send an email to discuss other potential opportunities. JBRP1_UKTJ
Nov 19, 2025
Full time
My client, a leading Cambridge-based organisation, is looking to add multiple Inbound Sales Advisors to their growing team. This is a fantastic opportunity to work with warm, pre-qualified leads, build meaningful relationships, and guide customers toward the right solutions all within a supportive hybrid working setup. Key duties include: Following up on warm leads via social media, telephone and email Speaking with potential customers about products and available options Converting enquiries into successful sales Updating and maintaining accurate records on the CRM Assisting the wider team with general administrative tasks The ideal candidate will have: Previous experience in a sales or customer-focused position Strong communication and relationship-building abilities Solid IT skills and excellent attention to detail A collaborative, team-focused mindset Self-motivation and a drive to meet and exceed targets If this sounds like the next step in your career, please contact Liam ASAP or click apply now! We endeavour to respond to every applicant, but if you havent heard from us within 10 days, please understand that youve been unsuccessful on this occasion or the role has been filled. Please feel free to call the office or send an email to discuss other potential opportunities. JBRP1_UKTJ
Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Nov 19, 2025
Full time
Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Relief Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive
Nov 19, 2025
Full time
Relief Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive
Senior HR Business Partner (Media / Media Production) About the Role & Team Be you, be here, be part of the story! At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds. We are looking for a Senior HR Business Partner, with significant experience from within the Media / Media Production industry, to make a meaningful impact and be part of a dynamic team! The successful Senior HR Business Partner will play a key role in supporting our studio group, platform distribution and corporate communications teams here at The Walt Disney Company (TWDC) and will form part of the UK & Ireland HR leadership team driving and enabling the delivery of the HR people strategy. Reporting to the HR Director the key responsibility of the role is to provide HR leadership to the client groups and the team reporting into the position. This role will have line management responsibility for a HR Business Partner and a Senior HR Advisor. Critical to the success of the position is managing a professional, effective and proactive relationship with the business by understanding their key business drivers and priorities and providing an effective interface with the Centres of Excellence to help the achievement of these. Please Note: This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday). Join us in shaping the magic behind the scenes! What You Will Do Contribute, drive and deliver the HR people strategy working in collaboration with the line of business leadership teams Lead, motivate and drive a high-performance team to deliver against the HR plan In partnership with your client group proactively lead the development and delivery of the people agenda, ensuring it aligned with the TWDC HR and business strategy Be an active member of your client group's leadership team, proactively driving the HR agenda and provide support on business initiatives A key focus of the role is to have a good understanding of how the business operates, the key business challenges, drivers, financials as well as staying current on current industry trends, technology advances etc. Participate in and influence of the strategy planning process, the Annual Operating Planning process (AOP) as well as local business planning Pro-actively develop strong working relationships with key business and HR stakeholders, which enable a solution-orientated approach to delivering HR initiatives Apply commercial thinking and an understanding of the business and HR to provide pragmatic and informed HR solutions and ideas which meet both the business needs and fit with the HR agenda Proactively engage with the HR Centres of Excellence to obtain specialist advice and facilitate value-added solutions to your client groups. Pro-actively manage annual HR processes with the business and Centres of Excellence, for example: Reward & Recognition: Support the annual merit planning process by effectively working in partnership with the EMEA & Global Compensation and Benefits teams. Partner with your client group to ensure the merit and bonus process is effectively managed and delivers against the business objectives Talent Planning: Effectively manage the Talent Planning process with your client group, ensuring that talent is proactively managed throughout the year Performance Management: Support your client group in proactively managing the annual performance management process throughout the year Organisational Change: Support the business with changes to the structure, roles and org design as required Required Qualifications & Skills An accomplished Senior HR Business Partner, with significant experience in leading initiatives within Media Production or Media industry A proven track record of managing senior client relationships, with experience in managing clients at VP level and above Significant experience supporting client groups with marketing, sales, distribution and communications backgrounds Experience of leading a high performing team Demonstrable multi-discipline Human Resources experience Experience of operating within an HR team partnership model Collaborative, positive working style with an ability to influence and persuade others Proven experience of significant change management/OD experience including restructures, redundancy, TUPE, compromise agreements and redeployment within EMEA Evident experience of multi-national, fast paced, progressive commercial organisations Evident experience gained within a global multi-national or similar matrixed organisation The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Nov 19, 2025
Full time
Senior HR Business Partner (Media / Media Production) About the Role & Team Be you, be here, be part of the story! At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds. We are looking for a Senior HR Business Partner, with significant experience from within the Media / Media Production industry, to make a meaningful impact and be part of a dynamic team! The successful Senior HR Business Partner will play a key role in supporting our studio group, platform distribution and corporate communications teams here at The Walt Disney Company (TWDC) and will form part of the UK & Ireland HR leadership team driving and enabling the delivery of the HR people strategy. Reporting to the HR Director the key responsibility of the role is to provide HR leadership to the client groups and the team reporting into the position. This role will have line management responsibility for a HR Business Partner and a Senior HR Advisor. Critical to the success of the position is managing a professional, effective and proactive relationship with the business by understanding their key business drivers and priorities and providing an effective interface with the Centres of Excellence to help the achievement of these. Please Note: This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday). Join us in shaping the magic behind the scenes! What You Will Do Contribute, drive and deliver the HR people strategy working in collaboration with the line of business leadership teams Lead, motivate and drive a high-performance team to deliver against the HR plan In partnership with your client group proactively lead the development and delivery of the people agenda, ensuring it aligned with the TWDC HR and business strategy Be an active member of your client group's leadership team, proactively driving the HR agenda and provide support on business initiatives A key focus of the role is to have a good understanding of how the business operates, the key business challenges, drivers, financials as well as staying current on current industry trends, technology advances etc. Participate in and influence of the strategy planning process, the Annual Operating Planning process (AOP) as well as local business planning Pro-actively develop strong working relationships with key business and HR stakeholders, which enable a solution-orientated approach to delivering HR initiatives Apply commercial thinking and an understanding of the business and HR to provide pragmatic and informed HR solutions and ideas which meet both the business needs and fit with the HR agenda Proactively engage with the HR Centres of Excellence to obtain specialist advice and facilitate value-added solutions to your client groups. Pro-actively manage annual HR processes with the business and Centres of Excellence, for example: Reward & Recognition: Support the annual merit planning process by effectively working in partnership with the EMEA & Global Compensation and Benefits teams. Partner with your client group to ensure the merit and bonus process is effectively managed and delivers against the business objectives Talent Planning: Effectively manage the Talent Planning process with your client group, ensuring that talent is proactively managed throughout the year Performance Management: Support your client group in proactively managing the annual performance management process throughout the year Organisational Change: Support the business with changes to the structure, roles and org design as required Required Qualifications & Skills An accomplished Senior HR Business Partner, with significant experience in leading initiatives within Media Production or Media industry A proven track record of managing senior client relationships, with experience in managing clients at VP level and above Significant experience supporting client groups with marketing, sales, distribution and communications backgrounds Experience of leading a high performing team Demonstrable multi-discipline Human Resources experience Experience of operating within an HR team partnership model Collaborative, positive working style with an ability to influence and persuade others Proven experience of significant change management/OD experience including restructures, redundancy, TUPE, compromise agreements and redeployment within EMEA Evident experience of multi-national, fast paced, progressive commercial organisations Evident experience gained within a global multi-national or similar matrixed organisation The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
Birmingham, West Midlands, England, United Kingdom Job Description PLEASE NOTE THIS ROLE WILL BE BASED IN BIRMINGHAM Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFIL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 10-15 years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem-solving and data gathering skills, and able to provide creative & innovative solutions Proven ability to lead a team/management experience Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 131397 Job Category Vice President Locations Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Nov 19, 2025
Full time
Birmingham, West Midlands, England, United Kingdom Job Description PLEASE NOTE THIS ROLE WILL BE BASED IN BIRMINGHAM Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFIL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 10-15 years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem-solving and data gathering skills, and able to provide creative & innovative solutions Proven ability to lead a team/management experience Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 131397 Job Category Vice President Locations Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for 9999 job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
Nov 19, 2025
Full time
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for 9999 job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
Commercial Lawyer (Data/Technology/IT/IP) page is loaded Commercial Lawyer (Data/Technology/IT/IP)remote type: Hybridlocations: Edinburgh, GBtime type: Full timeposted on: Posted Todayjob requisition id: JR2338Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years' experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers' decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action Role Purpose The Commercial Lawyer plays a crucial role in supporting Wood Mackenzie's strategic growth by providing expert legal guidance on complex technology, data, privacy, and artificial intelligence matters, joining a global team of in-house lawyers. This role ensures that innovative business initiatives and technological advancements are delivered in full compliance with applicable laws and regulations, while effectively managing legal risks. Acting as a trusted advisor to both legal and business teams, the Commercial Lawyer enables Wood Mackenzie to confidently navigate the evolving tech landscape and maintain its position as a global leader in energy data and analytics. Main Responsibilities Provide expert legal advice on technology-related matters including software licensing, SaaS agreements, technology procurement, and collaboration agreements. Advise on data protection and privacy laws and regulations globally and manage the creation and review of data processing records and compliance assessments, including DPIA's. Support legal issues related to artificial intelligence and machine learning, including ethical, regulatory, and IP considerations. Draft, review, and recommend policies for software and artificial intelligence development, applications and usage. Draft, review, and negotiate complex commercial contracts involving technology, data, AI systems, and digital services for all business units, including vendor, consulting, and sales agreements. Collaborate closely with cross-functional teams such as data scientists, product managers, IT, and commercial teams to ensure legal compliance and risk mitigation in technology transactions and product launches. Monitor emerging technology laws and regulations affecting the business and advise proactively on compliance and best practices. Manage relationships with external counsel and regulatory bodies as needed for technology-related legal matters. Support internal training and awareness sessions on relevant technology, privacy, and compliance issues. Contribute to legal team projects and continuous improvement initiatives, promoting innovation and efficiency. About You Law degree from an accredited law school and valid local law licence. Minimum 10 years post-qualification experience as a technology lawyer, ideally within a commercial or technology-focused in-house legal team or law firm. Deep expertise in technology contracts, commercial agreements, software licensing, cloud-based services, SaaS, and IT procurement. Strong knowledge of global data privacy laws including GDPR, PECR, CCPA, and sector-specific data regulations. Experience advising on AI and emerging technologies, with awareness of ethical and legal frameworks. Excellent drafting, negotiation, and communication skills tailored to complex commercial and technology environments. Proven ability to work collaboratively with business and technical teams to provide pragmatic legal solutions. Strong commercial acumen and understanding of technology business models and market dynamics. Self-starter with the ability to manage multiple priorities in a fast-paced, evolving environment. Effective stakeholder management and influencing skills at all organisational levels, Proven ability to work as part of diverse and multi-cultural teams comprised of legal and business colleagues. Expectations We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
Nov 19, 2025
Full time
Commercial Lawyer (Data/Technology/IT/IP) page is loaded Commercial Lawyer (Data/Technology/IT/IP)remote type: Hybridlocations: Edinburgh, GBtime type: Full timeposted on: Posted Todayjob requisition id: JR2338Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years' experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers' decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action Role Purpose The Commercial Lawyer plays a crucial role in supporting Wood Mackenzie's strategic growth by providing expert legal guidance on complex technology, data, privacy, and artificial intelligence matters, joining a global team of in-house lawyers. This role ensures that innovative business initiatives and technological advancements are delivered in full compliance with applicable laws and regulations, while effectively managing legal risks. Acting as a trusted advisor to both legal and business teams, the Commercial Lawyer enables Wood Mackenzie to confidently navigate the evolving tech landscape and maintain its position as a global leader in energy data and analytics. Main Responsibilities Provide expert legal advice on technology-related matters including software licensing, SaaS agreements, technology procurement, and collaboration agreements. Advise on data protection and privacy laws and regulations globally and manage the creation and review of data processing records and compliance assessments, including DPIA's. Support legal issues related to artificial intelligence and machine learning, including ethical, regulatory, and IP considerations. Draft, review, and recommend policies for software and artificial intelligence development, applications and usage. Draft, review, and negotiate complex commercial contracts involving technology, data, AI systems, and digital services for all business units, including vendor, consulting, and sales agreements. Collaborate closely with cross-functional teams such as data scientists, product managers, IT, and commercial teams to ensure legal compliance and risk mitigation in technology transactions and product launches. Monitor emerging technology laws and regulations affecting the business and advise proactively on compliance and best practices. Manage relationships with external counsel and regulatory bodies as needed for technology-related legal matters. Support internal training and awareness sessions on relevant technology, privacy, and compliance issues. Contribute to legal team projects and continuous improvement initiatives, promoting innovation and efficiency. About You Law degree from an accredited law school and valid local law licence. Minimum 10 years post-qualification experience as a technology lawyer, ideally within a commercial or technology-focused in-house legal team or law firm. Deep expertise in technology contracts, commercial agreements, software licensing, cloud-based services, SaaS, and IT procurement. Strong knowledge of global data privacy laws including GDPR, PECR, CCPA, and sector-specific data regulations. Experience advising on AI and emerging technologies, with awareness of ethical and legal frameworks. Excellent drafting, negotiation, and communication skills tailored to complex commercial and technology environments. Proven ability to work collaboratively with business and technical teams to provide pragmatic legal solutions. Strong commercial acumen and understanding of technology business models and market dynamics. Self-starter with the ability to manage multiple priorities in a fast-paced, evolving environment. Effective stakeholder management and influencing skills at all organisational levels, Proven ability to work as part of diverse and multi-cultural teams comprised of legal and business colleagues. Expectations We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
About the Company Heidelberg Engineering Limited is a wholly owned subsidiary of a world-leading manufacturer (Heidelberg Engineering GmbH) and a provider of high-quality ophthalmic diagnostic solutions. We are strengthening our Clinical Affairs Team to elevate the support we provide to our customers. Application Deadline Application closes on 28 November 2025. Purpose of Role We are seeking a Head of Clinical Education to lead and manage our Clinical Affairs Department. The successful candidate will be responsible for establishing and supporting new and existing products and applications through education and research, while collaborating with key opinion leaders and clinicians to ensure our products are positioned for maximum clinical impact. Hours of Work 40 hours per week. Daily working hours may vary due to travel and event schedules. Occasional weekend and international travel will be required. Salary Competitive Salary Job Location This is a remote-based role with regular national and international travel required to support training, congresses, customer visits, and collaboration with research partners. The successful candidate will be expected to travel frequently and work flexibly to meet the needs of the role. Benefits Competitive Salary. Annual Bonus Scheme Company Car. Private Healthcare. Excellent Pension Scheme. Life Assurance. 25 days annual leave + bank holidays Company Car. Interesting, challenging work at a dynamic international company. A highly motivated team in an international environment. Access to cutting-edge ophthalmic technology and research collaboration. Key Responsibilities Lead and manage the Clinical Affairs Department to deliver robust training programmes across the customer base and internally within Heidelberg Engineering UK. Develop and implement a structured internal clinical education programme for colleagues across departments. Establish and support new products and applications in opinion-leading reference centres, ensuring effective market positioning and clinical adoption. Collaborate with key opinion leaders and clinicians to promote Heidelberg Engineering products through presentations, publications, and clinical engagement. Provide subject matter expertise on clinical, research, and educational matters, acting as a key resource for both internal teams and external stakeholders Work closely with researchers in the UK and Product Managers at Heidelberg Engineering GmbH to support product development and refinement. Develop and maintain strategic relationships with key opinion leaders, working alongside the General Manager and Area Sales Managers. Identify and communicate addressable clinical needs to contribute to the company's innovation pipeline. Represent the company at national and international scientific conferences, symposia, and advisory boards, delivering presentations and moderating discussions. Organise and lead clinical education events, customer focus groups, and expert panels to gather feedback and promote product understanding. Collaborate with the marketing team to develop educational and promotional materials that highlight clinical benefits and unique selling points. Support and supervise clinical trials, validate product features, and contribute to the publication of research findings. Deliver structured presentations and training sessions to medical professionals and business partners, both in-person and virtually. Act as a liaison between external experts and internal product management and clinical research teams to ensure alignment of clinical needs and product capabilities. Qualifications Needed A minimum of a Bachelor's degree in Vision Science, Health Science, or a related field. At least 3 years of experience in a managerial or leadership capacity, ideally within a clinical education, medical affairs, or ophthalmic setting. A minimum of 5 years of hands-on experience in the ophthalmic imaging sector, with a strong understanding of diagnostic technologies and clinical workflows. Proven experience in developing and delivering clinical education programmes, including training design, implementation, and evaluation. Evidence of ongoing professional development and commitment to staying current with advancements in ophthalmic diagnostics and clinical education. Experience, Skills, and Expertise Strong background in ophthalmology, biomedical optics, and imaging techniques. Proven experience in designing and delivering clinical training. Confident public speaker with experience moderating discussions. Proficient in Microsoft Office and digital tools. Excellent interpersonal, organisational, and time management skills. Ability to collaborate across departments and with external professionals. Strong research and analytical skills. Self-driven, reliable, and adaptable to shifting priorities. Confident written and verbal communicator, with the ability to deliver presentations both face-to-face and virtually. Highly organised, self-motivated, and flexible, with a proactive approach to managing responsibilities. Strong analytical, conceptual, and strategic thinking skills, including the ability to produce high-quality reports. Decisive and results-oriented, with a focus on achieving measurable outcomes. Advanced interpersonal skills, enabling effective team leadership and cross-functional collaboration. Skilled at navigating complex and competing priorities, maintaining clarity and focus under pressure. The Application Process We have simplified the application process for all our vacancies to ensure every candidate has the opportunity to excel. If you believe the description above best reflects your experience and aspirations, please apply with your cover letter and CV via the link above. Closing Date Applications close on 28 November 2025 . Please note that we reserve the right to close the application at any time and without notice, depending on the volume of applications received. To give yourself the best chance of being considered, we encourage you to apply as early as possible. Job Types: Full-time, Permanent Benefits: Company car Company pension Financial planning services Gym membership Health & wellbeing programme Life insurance Private medical insurance Sick pay Work from home Education: Bachelor's (required) Work Location: Remote Reference ID: HEUK2025_006
Nov 19, 2025
Full time
About the Company Heidelberg Engineering Limited is a wholly owned subsidiary of a world-leading manufacturer (Heidelberg Engineering GmbH) and a provider of high-quality ophthalmic diagnostic solutions. We are strengthening our Clinical Affairs Team to elevate the support we provide to our customers. Application Deadline Application closes on 28 November 2025. Purpose of Role We are seeking a Head of Clinical Education to lead and manage our Clinical Affairs Department. The successful candidate will be responsible for establishing and supporting new and existing products and applications through education and research, while collaborating with key opinion leaders and clinicians to ensure our products are positioned for maximum clinical impact. Hours of Work 40 hours per week. Daily working hours may vary due to travel and event schedules. Occasional weekend and international travel will be required. Salary Competitive Salary Job Location This is a remote-based role with regular national and international travel required to support training, congresses, customer visits, and collaboration with research partners. The successful candidate will be expected to travel frequently and work flexibly to meet the needs of the role. Benefits Competitive Salary. Annual Bonus Scheme Company Car. Private Healthcare. Excellent Pension Scheme. Life Assurance. 25 days annual leave + bank holidays Company Car. Interesting, challenging work at a dynamic international company. A highly motivated team in an international environment. Access to cutting-edge ophthalmic technology and research collaboration. Key Responsibilities Lead and manage the Clinical Affairs Department to deliver robust training programmes across the customer base and internally within Heidelberg Engineering UK. Develop and implement a structured internal clinical education programme for colleagues across departments. Establish and support new products and applications in opinion-leading reference centres, ensuring effective market positioning and clinical adoption. Collaborate with key opinion leaders and clinicians to promote Heidelberg Engineering products through presentations, publications, and clinical engagement. Provide subject matter expertise on clinical, research, and educational matters, acting as a key resource for both internal teams and external stakeholders Work closely with researchers in the UK and Product Managers at Heidelberg Engineering GmbH to support product development and refinement. Develop and maintain strategic relationships with key opinion leaders, working alongside the General Manager and Area Sales Managers. Identify and communicate addressable clinical needs to contribute to the company's innovation pipeline. Represent the company at national and international scientific conferences, symposia, and advisory boards, delivering presentations and moderating discussions. Organise and lead clinical education events, customer focus groups, and expert panels to gather feedback and promote product understanding. Collaborate with the marketing team to develop educational and promotional materials that highlight clinical benefits and unique selling points. Support and supervise clinical trials, validate product features, and contribute to the publication of research findings. Deliver structured presentations and training sessions to medical professionals and business partners, both in-person and virtually. Act as a liaison between external experts and internal product management and clinical research teams to ensure alignment of clinical needs and product capabilities. Qualifications Needed A minimum of a Bachelor's degree in Vision Science, Health Science, or a related field. At least 3 years of experience in a managerial or leadership capacity, ideally within a clinical education, medical affairs, or ophthalmic setting. A minimum of 5 years of hands-on experience in the ophthalmic imaging sector, with a strong understanding of diagnostic technologies and clinical workflows. Proven experience in developing and delivering clinical education programmes, including training design, implementation, and evaluation. Evidence of ongoing professional development and commitment to staying current with advancements in ophthalmic diagnostics and clinical education. Experience, Skills, and Expertise Strong background in ophthalmology, biomedical optics, and imaging techniques. Proven experience in designing and delivering clinical training. Confident public speaker with experience moderating discussions. Proficient in Microsoft Office and digital tools. Excellent interpersonal, organisational, and time management skills. Ability to collaborate across departments and with external professionals. Strong research and analytical skills. Self-driven, reliable, and adaptable to shifting priorities. Confident written and verbal communicator, with the ability to deliver presentations both face-to-face and virtually. Highly organised, self-motivated, and flexible, with a proactive approach to managing responsibilities. Strong analytical, conceptual, and strategic thinking skills, including the ability to produce high-quality reports. Decisive and results-oriented, with a focus on achieving measurable outcomes. Advanced interpersonal skills, enabling effective team leadership and cross-functional collaboration. Skilled at navigating complex and competing priorities, maintaining clarity and focus under pressure. The Application Process We have simplified the application process for all our vacancies to ensure every candidate has the opportunity to excel. If you believe the description above best reflects your experience and aspirations, please apply with your cover letter and CV via the link above. Closing Date Applications close on 28 November 2025 . Please note that we reserve the right to close the application at any time and without notice, depending on the volume of applications received. To give yourself the best chance of being considered, we encourage you to apply as early as possible. Job Types: Full-time, Permanent Benefits: Company car Company pension Financial planning services Gym membership Health & wellbeing programme Life insurance Private medical insurance Sick pay Work from home Education: Bachelor's (required) Work Location: Remote Reference ID: HEUK2025_006
What we offer you: • Excellent commissions with no cap! • No commercial experience required - we provide one of the best sales training programs • A career plan with constant opportunities for advancement Recognized as a "Top Employer 2024", Verisure offers an exciting opportunity to join our team as a SALES ADVISOR Joining the Verisure adventure as a SALES ADVISOR means: Being trained in the best sales techniques, earning an attractive salary with uncapped commissions, growing your career in a fast-paced environment and being part of a close-knit sales team while protecting what matters most to our clients in both residential and business. And on top, getting a comprehensive sales training from A to Z at the Verisure Academy. Ready to succeed? After completing your sales training, you'll develop your client portfolio by leveraging our advertising campaigns and your own prospecting efforts to market our services and secure new clients. Our Benefits: • Uncapped commissions ! Over half of our salespeople earn an average of £3,800 gross per month, and our top 10% earn over £6,000 gross per month • Exciting challenges throughout the year (trips to Miami, Thailand, Dominican Republic and other exotic destinations, iPhones, gift cards ) • A company car with fuel card starting as of the 5th month • One of the best sales training programs! • A solid career path with excellent growth opportunities • A permanent contract with a guaranteed minimum salary • And numerous perks (Mobile phone, Bupa health insurance, pension plan ) You'll also receive scheduled appointments with potential clients provided by our marketing teams, as well as regular support from your manager. What we expect from you as a SALES ADVISOR? An unlimited drive for success, a passion for sales, an incredible team spirit, a professional and customer-focused attitude, and a determination to protect what really matters. A minimum of 2 years of work experience is needed to be considered for this role. Sales experience is a plus but not needed. A valid driving license (0-3 points) is required as you will be visiting our prospective clients. We will also conduct a DBS check (fully covered by us) before you join. You will need to use your own vehicle for the first 4 months.You will receive compensation for expenses incurred. Verisure is an inclusive disability-friendly and disability-positive company, and our positions are open to people with disabilities. EXECUTIVE, CONSULTANT, ASSOCIATE, REPRESENTATIVE AGENT, SALES, DEVELOPMENT MANAGER, MANAGER,
Nov 19, 2025
Full time
What we offer you: • Excellent commissions with no cap! • No commercial experience required - we provide one of the best sales training programs • A career plan with constant opportunities for advancement Recognized as a "Top Employer 2024", Verisure offers an exciting opportunity to join our team as a SALES ADVISOR Joining the Verisure adventure as a SALES ADVISOR means: Being trained in the best sales techniques, earning an attractive salary with uncapped commissions, growing your career in a fast-paced environment and being part of a close-knit sales team while protecting what matters most to our clients in both residential and business. And on top, getting a comprehensive sales training from A to Z at the Verisure Academy. Ready to succeed? After completing your sales training, you'll develop your client portfolio by leveraging our advertising campaigns and your own prospecting efforts to market our services and secure new clients. Our Benefits: • Uncapped commissions ! Over half of our salespeople earn an average of £3,800 gross per month, and our top 10% earn over £6,000 gross per month • Exciting challenges throughout the year (trips to Miami, Thailand, Dominican Republic and other exotic destinations, iPhones, gift cards ) • A company car with fuel card starting as of the 5th month • One of the best sales training programs! • A solid career path with excellent growth opportunities • A permanent contract with a guaranteed minimum salary • And numerous perks (Mobile phone, Bupa health insurance, pension plan ) You'll also receive scheduled appointments with potential clients provided by our marketing teams, as well as regular support from your manager. What we expect from you as a SALES ADVISOR? An unlimited drive for success, a passion for sales, an incredible team spirit, a professional and customer-focused attitude, and a determination to protect what really matters. A minimum of 2 years of work experience is needed to be considered for this role. Sales experience is a plus but not needed. A valid driving license (0-3 points) is required as you will be visiting our prospective clients. We will also conduct a DBS check (fully covered by us) before you join. You will need to use your own vehicle for the first 4 months.You will receive compensation for expenses incurred. Verisure is an inclusive disability-friendly and disability-positive company, and our positions are open to people with disabilities. EXECUTIVE, CONSULTANT, ASSOCIATE, REPRESENTATIVE AGENT, SALES, DEVELOPMENT MANAGER, MANAGER,
Customer Success Manager (Technical), UK Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec's solutions. As a CSM, you'll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You'll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : UK (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer's voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Advantages: Experience with and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. French, Spanish or Italian fluency. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.
Nov 19, 2025
Full time
Customer Success Manager (Technical), UK Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec's solutions. As a CSM, you'll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You'll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : UK (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer's voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Advantages: Experience with and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. French, Spanish or Italian fluency. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.
The Role The Customer Experience Manager will lead three critical teams - Quality Assurance, Customer Services and Requalification - to ensure exceptional customer experiences, data led insight and commercial quality standards across all B2B and B2C products. This is a strategic transformation role. You will be responsible for evolving MVF's QA function from traditional call review to an insight driven performance discipline, integrating speech analytics, the Quality Performance Scorecard (QPS), and commercial dashboards to influence advisor behaviour, process design, and channel outcomes. You'll build a new analytical capability within the QA team, ensuring that data from Callminer, CRM and feedback systems drives continuous improvement across the business. Alongside this, you will manage the Customer Services and Requalification teams - focusing on creating proactive feedback loops, reducing disputes and improving customer and client satisfaction. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays - Extra days not taken from your annual holiday allowance. Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini mes 2 charity days a year Free breakfast when in the office Key Responsibilities Quality & Insight Leadership Lead the evolution of MVF's QA function into an insight and analytics centre, building frameworks that combine manual QA with automated speech and language analysis. Own and develop the Quality Performance Scorecard (QPS), ensuring it drives measurable commercial and behavioural improvements. Establish a reporting and dashboarding suite that links quality, compliance, and performance metrics (e.g. conversion rate, refund rate, customer sentiment). Partner with Commercial and Product teams to translate QA insights into improvements in call strategy, queue design, and training. Build QA analyst capability in data interpretation, trend identification, and narrative building. Lead continuous improvement initiatives that directly enhance advisor performance, customer and client outcomes. Customer Services & Feedback Loop Lead the Customer Services function to deliver exceptional support, ensuring every interaction builds trust, retention, and commercial value. Implement proactive feedback loops between CS, Product, and Commercial teams to reduce disputes and improve client outcomes. Develop escalation, service recovery, and insight sharing processes that improve systemic quality rather than only resolving cases. Monitor and report on CSAT, first contact resolution, and response efficiency, using trends to drive upstream improvements. Requalification & Lead Optimisation Manage the Requalification team, ensuring leads are revalidated and optimised for commercial readiness. Partner with Commercial to ensure requalification targets align with revenue priorities. Provide insight into requalification trends and quality performance, surfacing opportunities for improved yield and audience targeting. Proactively own projects and deliver to drive continuous improvement and efficiencies Cross Functional Collaboration Partner with Speech Analytics and Data teams to surface and apply call and sentiment data across channels. Represent QA and Customer Experience in strategic forums, ensuring the voice of the customer shapes process and product design. Work closely with outsourced partners to ensure consistent standards, capability development, and cost efficiency. People Leadership & Development Lead and coach a multi disciplinary team, building capability across analytics, service, and quality performance. Foster a culture of curiosity, accountability, and feedback. Ensure all team members have clear goals, KPIs, and growth pathways. Skills & Experience Essential Proven experience in QA or Customer Experience leadership in a contact centre or customer engagement environment. Demonstrated ability to build or transform analytical frameworks, ideally within a speech analytics or customer insight context. Strong understanding of quality and performance metrics, including conversion, disputes, and customer satisfaction. Proficiency in using speech analytics, CRM and data visualisation tools (e.g. CallMiner, Looker, Salesforce etc). Exceptional communication and storytelling skills - able to turn data into clear actions. Experienced people leader with a track record of developing multi-functional teams. Strong stakeholder management across Commercial, Product, and Operations functions. Desirable Experience in integrating AI, speech analytics, or automated QA tools into business processes. Experience working with outsourced or offshore partners. Familiarity with compliance and data standards (GDPR, TCPA, FCA). Key Competencies Insight Led Leadership - Uses analytics and customer data to drive decisions and performance improvement. Commercial Acumen - Connects quality and service outcomes directly to revenue and efficiency. Operational Excellence - Builds scalable frameworks, systems, and feedback mechanisms. Coaching & Development - Elevates team capability through structured feedback and growth focus. Collaboration - Works cross functionally to align insights, operations, and strategic goals. Continuous Improvement - Always seeking smarter, more efficient, and higher quality delivery.
Nov 19, 2025
Full time
The Role The Customer Experience Manager will lead three critical teams - Quality Assurance, Customer Services and Requalification - to ensure exceptional customer experiences, data led insight and commercial quality standards across all B2B and B2C products. This is a strategic transformation role. You will be responsible for evolving MVF's QA function from traditional call review to an insight driven performance discipline, integrating speech analytics, the Quality Performance Scorecard (QPS), and commercial dashboards to influence advisor behaviour, process design, and channel outcomes. You'll build a new analytical capability within the QA team, ensuring that data from Callminer, CRM and feedback systems drives continuous improvement across the business. Alongside this, you will manage the Customer Services and Requalification teams - focusing on creating proactive feedback loops, reducing disputes and improving customer and client satisfaction. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays - Extra days not taken from your annual holiday allowance. Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini mes 2 charity days a year Free breakfast when in the office Key Responsibilities Quality & Insight Leadership Lead the evolution of MVF's QA function into an insight and analytics centre, building frameworks that combine manual QA with automated speech and language analysis. Own and develop the Quality Performance Scorecard (QPS), ensuring it drives measurable commercial and behavioural improvements. Establish a reporting and dashboarding suite that links quality, compliance, and performance metrics (e.g. conversion rate, refund rate, customer sentiment). Partner with Commercial and Product teams to translate QA insights into improvements in call strategy, queue design, and training. Build QA analyst capability in data interpretation, trend identification, and narrative building. Lead continuous improvement initiatives that directly enhance advisor performance, customer and client outcomes. Customer Services & Feedback Loop Lead the Customer Services function to deliver exceptional support, ensuring every interaction builds trust, retention, and commercial value. Implement proactive feedback loops between CS, Product, and Commercial teams to reduce disputes and improve client outcomes. Develop escalation, service recovery, and insight sharing processes that improve systemic quality rather than only resolving cases. Monitor and report on CSAT, first contact resolution, and response efficiency, using trends to drive upstream improvements. Requalification & Lead Optimisation Manage the Requalification team, ensuring leads are revalidated and optimised for commercial readiness. Partner with Commercial to ensure requalification targets align with revenue priorities. Provide insight into requalification trends and quality performance, surfacing opportunities for improved yield and audience targeting. Proactively own projects and deliver to drive continuous improvement and efficiencies Cross Functional Collaboration Partner with Speech Analytics and Data teams to surface and apply call and sentiment data across channels. Represent QA and Customer Experience in strategic forums, ensuring the voice of the customer shapes process and product design. Work closely with outsourced partners to ensure consistent standards, capability development, and cost efficiency. People Leadership & Development Lead and coach a multi disciplinary team, building capability across analytics, service, and quality performance. Foster a culture of curiosity, accountability, and feedback. Ensure all team members have clear goals, KPIs, and growth pathways. Skills & Experience Essential Proven experience in QA or Customer Experience leadership in a contact centre or customer engagement environment. Demonstrated ability to build or transform analytical frameworks, ideally within a speech analytics or customer insight context. Strong understanding of quality and performance metrics, including conversion, disputes, and customer satisfaction. Proficiency in using speech analytics, CRM and data visualisation tools (e.g. CallMiner, Looker, Salesforce etc). Exceptional communication and storytelling skills - able to turn data into clear actions. Experienced people leader with a track record of developing multi-functional teams. Strong stakeholder management across Commercial, Product, and Operations functions. Desirable Experience in integrating AI, speech analytics, or automated QA tools into business processes. Experience working with outsourced or offshore partners. Familiarity with compliance and data standards (GDPR, TCPA, FCA). Key Competencies Insight Led Leadership - Uses analytics and customer data to drive decisions and performance improvement. Commercial Acumen - Connects quality and service outcomes directly to revenue and efficiency. Operational Excellence - Builds scalable frameworks, systems, and feedback mechanisms. Coaching & Development - Elevates team capability through structured feedback and growth focus. Collaboration - Works cross functionally to align insights, operations, and strategic goals. Continuous Improvement - Always seeking smarter, more efficient, and higher quality delivery.
This Financial Advisor job in Meriden is ideal for an individual motivated by achieving great client outcomes, rather than driven by sales The business has a significant level of existing HNW and complex cases and needs to recruit an additional Financial Advisor capable of advising on these cases. The business is continuing to grow at a healthy rate, with no signs of slowing down click apply for full job details
Nov 19, 2025
Full time
This Financial Advisor job in Meriden is ideal for an individual motivated by achieving great client outcomes, rather than driven by sales The business has a significant level of existing HNW and complex cases and needs to recruit an additional Financial Advisor capable of advising on these cases. The business is continuing to grow at a healthy rate, with no signs of slowing down click apply for full job details
