Your new company and role This role is with a financial services client based in Glasgow. In this role you will serve as a member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems. Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyses, synthesises, and develops visualisations and reports from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect What you'll need to succeed The following skills and experience are essential for this role: Formal training or certification on system design concepts and applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) UI Technology - React or Angular, TypeScript, CSS, Micro Frontend Development, and JavaScript Backend Technology - Java / Spring, Kafka, NoSQL (MongoDB, Cassandra) The following skills and experience are desirable for this role: Exposure to cloud technologies Experience in architecture and design of microservices Learn new skills and keep up with industry innovations to deliver solutions to automate manual work Unit Testing, Mocking, Performance Testing e.g. Junit, Mokito, Blazemeter Monitoring Tools e.g. Splunk, Dynatrace, Grafana, etc. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 02, 2025
Contractor
Your new company and role This role is with a financial services client based in Glasgow. In this role you will serve as a member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems. Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyses, synthesises, and develops visualisations and reports from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect What you'll need to succeed The following skills and experience are essential for this role: Formal training or certification on system design concepts and applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) UI Technology - React or Angular, TypeScript, CSS, Micro Frontend Development, and JavaScript Backend Technology - Java / Spring, Kafka, NoSQL (MongoDB, Cassandra) The following skills and experience are desirable for this role: Exposure to cloud technologies Experience in architecture and design of microservices Learn new skills and keep up with industry innovations to deliver solutions to automate manual work Unit Testing, Mocking, Performance Testing e.g. Junit, Mokito, Blazemeter Monitoring Tools e.g. Splunk, Dynatrace, Grafana, etc. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Join our dynamic Commercial & Customer Finance team as a Commercial Finance Manager, where you'll play a key role in shaping strategic decisions for the UK business. Partnering closely with the UK Marketing and Customer teams, you'll bring financial insight, sharp analysis, and commercial acumen to support business growth and optimise performance. This is a collaborative and fast-paced environment where you'll work alongside a diverse group of stakeholders from digital specialists to creative leads delivering financial forecasts, reporting, and insights that drive ROI and support high-impact projects. Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Head of Marketing These are some of the key ingredients to the role: Manage the P&L - Manage >£100m of marketing and customer promotional spend Business Partnering - Key finance partner to the UK Marketing team ensuring stakeholder accountability and representing finance in key decision making Strategic Projects - Project manage the delivery of strategic initiatives in line with business objectives and priorities Analyst - Deep dive into complex analytical questions and uncover data-driven insights that facilitate the efficient and effective deployment of marketing spend Planning & Forecasting - Convert business strategy into full year financial plans and govern monthly forecasting process with the UK Marketing team Reporting - Develop KPI reporting and optimise through automation Control & process development - Ensure and advocate for a robust control and process environment across UK Marketing & Customer teams What will you bring to the table? Proven experience in strategic finance business partnering Qualified with ACA /CIMA/ACCA Advanced excel and financial modelling experience, including sizing and business case development for new initiatives Proven success managing a budget and supporting strategic projects for a major function areas within an organisation Strong communicator with experience in influencing senior stakeholders and driving accountability in organisations Proven experience and passion for process mapping, improvements and optimisation Experience with SQL and data analysis tools (Tableau, PowerBI) is preferred but not essential At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 02, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Join our dynamic Commercial & Customer Finance team as a Commercial Finance Manager, where you'll play a key role in shaping strategic decisions for the UK business. Partnering closely with the UK Marketing and Customer teams, you'll bring financial insight, sharp analysis, and commercial acumen to support business growth and optimise performance. This is a collaborative and fast-paced environment where you'll work alongside a diverse group of stakeholders from digital specialists to creative leads delivering financial forecasts, reporting, and insights that drive ROI and support high-impact projects. Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Head of Marketing These are some of the key ingredients to the role: Manage the P&L - Manage >£100m of marketing and customer promotional spend Business Partnering - Key finance partner to the UK Marketing team ensuring stakeholder accountability and representing finance in key decision making Strategic Projects - Project manage the delivery of strategic initiatives in line with business objectives and priorities Analyst - Deep dive into complex analytical questions and uncover data-driven insights that facilitate the efficient and effective deployment of marketing spend Planning & Forecasting - Convert business strategy into full year financial plans and govern monthly forecasting process with the UK Marketing team Reporting - Develop KPI reporting and optimise through automation Control & process development - Ensure and advocate for a robust control and process environment across UK Marketing & Customer teams What will you bring to the table? Proven experience in strategic finance business partnering Qualified with ACA /CIMA/ACCA Advanced excel and financial modelling experience, including sizing and business case development for new initiatives Proven success managing a budget and supporting strategic projects for a major function areas within an organisation Strong communicator with experience in influencing senior stakeholders and driving accountability in organisations Proven experience and passion for process mapping, improvements and optimisation Experience with SQL and data analysis tools (Tableau, PowerBI) is preferred but not essential At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Employer Calderdale and Huddersfield NHS Foundation Trust Employer type NHS Site The Health Informatics Town Elland Salary £47,810 - £54,710 per annum Salary period Yearly Closing 03/07/:59 Interview date 10/07/2025 Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require. We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT? Our Future Plans The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit Job overview Senior Systems ITSM Specialist We are looking for a passionate and dynamic BMC Helix ITSM Specialist with expertise in application support, development and integration in a SaaS environment to join our Service Delivery Team. The ideal candidate will have hands-on experience in configuring, customising, and integrating BMC Helix ITSM solutions to optimize IT service management processes. To provide a responsive, cost-effective and quality-driven service to Calderdale & Huddersfield NHS Trust and the local informatics customer community (including external application tenants), specialising in IT Infrastructure Library (ITIL) best practices support, planning and architecture. This role also requires BMC Helix ITSM Service Management Reporting domain experience. While the post offers the flexibility of home remote working the post holder must be able to commute and be ready for work at any of the supported sites/locations across a wide geographical location when needed and will be required to attend site 1 day per week or when the organisation requires. The role currently does not form part of the on-call rota however all staff will be expected to join the rota if required. Main duties of the job Maintain a current working knowledge of our customers business and their objectives, in particular Calderdale and Huddersfield NHS Foundation Trust. Keeping up to date with Organisational change, where it may impact the service. Keep up to date with technological change in the realm on ITSM Toolsets and related technologies (for example AI) where it could impact the service. Work closely with IT teams, stakeholders, and end-users to gather requirements, troubleshoot, supporting and deliver effective solutions. Ensure all administrative tasks are undertaken in accordance with procedures, planning and prioritising activities to deliver agreed work plans, while adhering to all system documentation requirements and maintaining documentation in line with ISO standards when changes are made or required. Manage own work to deliver agreed programmes on time and in full. The post holder may be required to work outside of normal working hours. Be the principal product owner for Helix ITSM. Taking ownership, diagnosing and resolving all issues related to BMC Helix ITSM escalating where appropriate to BMC SaaS Support or internal SME's. Working for our organisation We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first. Detailed job description and main responsibilities Find opportunities to enhance ITSM efficiencies and service improvements through automation, process optimisation, and best practices. Take the lead in system architecture discussion around ITSM services. Ensure timely deployment of upgrades and controlled changes to the systems, incorporating thorough testing and ensuring compliance with current version control, Change and Release Management policies. Implement and extend BMC Helix ITSM modules and be the technical lead responsible for their successful delivery. Implement integrations between BMC Helix ITSM and third-party applications using REST APIs, web services, and middleware tools. Manage daily system operations and licensing compliance, ensuring capacity and service availability. Provide customer advice and cost estimates and escalate significant financial issues to the Head of Support Services. Manage Vendors, Consultants and support contracts and escalate performance issues to the Head of Support Services and relevant operational managers. Build reports to support ITSM using Helix Dashboards and develop SQL queries to support 3 rd party Reporting Tools such as Qliksense. BMC Digital Workplace Catalogue (DWPC): Create and maintain DWPC services in order to enhance self-service capabilities. Represent the Service to external ITSM Tenants regarding any procured additional services. Maintaining tenancy separation via Row Level Access or other means where appropriate. Please see job description for further details. Person specification QUALIFICATIONS / TRAINING Professional qualification at degree level in an IM&T related discipline or equivalent experience demonstrable ITIL Foundation certification or knowledge/awareness Experience of Service Management processes Evidence of attendance and completion of BMC accredited courses. KNOWLEDGE, EXPERIENCE & EXPERTISE Demonstrated expertise in IT Service Management Toolset (ITSM), particularly within the NHS or other large-scale organisations Substantial experience in BMC Helix ITSM development and administration Demonstrable experience collaborating with BMC in a development environment Skilled in diagnosing and resolving performance-related issues across Helix application architecture such as HSSO, Kaazing gateways, and certificate-based Active Directory LDAP/ SAML services Strong problem-solving skills and ability to solve ITSM issues effectively Recent experience in the implementation of ITSM toolsets and functions Strong problem-solving skills and ability to solve ITSM issues effectively. Skilled in documenting complex installations to enable junior staff to effectively learn and support advanced systems Proven track record of developing and implementing processes to improve task efficiency in current and previous role Recent experience in REST APIs, web services, and middleware integrations regarding Helix ITSM Integration(s) Experience in BMC Digital Workplace Catalogue (DWPC) configuration and customization Experienced in creating reports with Helix Dashboards and ad hoc SQL queries Knowledge of suites AI capabilities and knowledge of AI functions within enterprise software suites, including machine learning integrations, smart assistants, and workflow automation tools Experience of supporting Helix ITSM were delivered as SaaS including provisioning, upgrades and migrations Experience of supporting Helix ITSM were delivered as SaaS including provisioning, upgrades and migrations COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Excellent communication skills and ability to work with multi-functional teams Excellent attendance and time management Excellent presentation and communication skills. Demonstrate a commitment to delivering high-quality customer service, including the ability to work effectively with customers who feel the service has not met their expectations . click apply for full job details
Jul 01, 2025
Full time
Employer Calderdale and Huddersfield NHS Foundation Trust Employer type NHS Site The Health Informatics Town Elland Salary £47,810 - £54,710 per annum Salary period Yearly Closing 03/07/:59 Interview date 10/07/2025 Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require. We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT? Our Future Plans The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit Job overview Senior Systems ITSM Specialist We are looking for a passionate and dynamic BMC Helix ITSM Specialist with expertise in application support, development and integration in a SaaS environment to join our Service Delivery Team. The ideal candidate will have hands-on experience in configuring, customising, and integrating BMC Helix ITSM solutions to optimize IT service management processes. To provide a responsive, cost-effective and quality-driven service to Calderdale & Huddersfield NHS Trust and the local informatics customer community (including external application tenants), specialising in IT Infrastructure Library (ITIL) best practices support, planning and architecture. This role also requires BMC Helix ITSM Service Management Reporting domain experience. While the post offers the flexibility of home remote working the post holder must be able to commute and be ready for work at any of the supported sites/locations across a wide geographical location when needed and will be required to attend site 1 day per week or when the organisation requires. The role currently does not form part of the on-call rota however all staff will be expected to join the rota if required. Main duties of the job Maintain a current working knowledge of our customers business and their objectives, in particular Calderdale and Huddersfield NHS Foundation Trust. Keeping up to date with Organisational change, where it may impact the service. Keep up to date with technological change in the realm on ITSM Toolsets and related technologies (for example AI) where it could impact the service. Work closely with IT teams, stakeholders, and end-users to gather requirements, troubleshoot, supporting and deliver effective solutions. Ensure all administrative tasks are undertaken in accordance with procedures, planning and prioritising activities to deliver agreed work plans, while adhering to all system documentation requirements and maintaining documentation in line with ISO standards when changes are made or required. Manage own work to deliver agreed programmes on time and in full. The post holder may be required to work outside of normal working hours. Be the principal product owner for Helix ITSM. Taking ownership, diagnosing and resolving all issues related to BMC Helix ITSM escalating where appropriate to BMC SaaS Support or internal SME's. Working for our organisation We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first. Detailed job description and main responsibilities Find opportunities to enhance ITSM efficiencies and service improvements through automation, process optimisation, and best practices. Take the lead in system architecture discussion around ITSM services. Ensure timely deployment of upgrades and controlled changes to the systems, incorporating thorough testing and ensuring compliance with current version control, Change and Release Management policies. Implement and extend BMC Helix ITSM modules and be the technical lead responsible for their successful delivery. Implement integrations between BMC Helix ITSM and third-party applications using REST APIs, web services, and middleware tools. Manage daily system operations and licensing compliance, ensuring capacity and service availability. Provide customer advice and cost estimates and escalate significant financial issues to the Head of Support Services. Manage Vendors, Consultants and support contracts and escalate performance issues to the Head of Support Services and relevant operational managers. Build reports to support ITSM using Helix Dashboards and develop SQL queries to support 3 rd party Reporting Tools such as Qliksense. BMC Digital Workplace Catalogue (DWPC): Create and maintain DWPC services in order to enhance self-service capabilities. Represent the Service to external ITSM Tenants regarding any procured additional services. Maintaining tenancy separation via Row Level Access or other means where appropriate. Please see job description for further details. Person specification QUALIFICATIONS / TRAINING Professional qualification at degree level in an IM&T related discipline or equivalent experience demonstrable ITIL Foundation certification or knowledge/awareness Experience of Service Management processes Evidence of attendance and completion of BMC accredited courses. KNOWLEDGE, EXPERIENCE & EXPERTISE Demonstrated expertise in IT Service Management Toolset (ITSM), particularly within the NHS or other large-scale organisations Substantial experience in BMC Helix ITSM development and administration Demonstrable experience collaborating with BMC in a development environment Skilled in diagnosing and resolving performance-related issues across Helix application architecture such as HSSO, Kaazing gateways, and certificate-based Active Directory LDAP/ SAML services Strong problem-solving skills and ability to solve ITSM issues effectively Recent experience in the implementation of ITSM toolsets and functions Strong problem-solving skills and ability to solve ITSM issues effectively. Skilled in documenting complex installations to enable junior staff to effectively learn and support advanced systems Proven track record of developing and implementing processes to improve task efficiency in current and previous role Recent experience in REST APIs, web services, and middleware integrations regarding Helix ITSM Integration(s) Experience in BMC Digital Workplace Catalogue (DWPC) configuration and customization Experienced in creating reports with Helix Dashboards and ad hoc SQL queries Knowledge of suites AI capabilities and knowledge of AI functions within enterprise software suites, including machine learning integrations, smart assistants, and workflow automation tools Experience of supporting Helix ITSM were delivered as SaaS including provisioning, upgrades and migrations Experience of supporting Helix ITSM were delivered as SaaS including provisioning, upgrades and migrations COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Excellent communication skills and ability to work with multi-functional teams Excellent attendance and time management Excellent presentation and communication skills. Demonstrate a commitment to delivering high-quality customer service, including the ability to work effectively with customers who feel the service has not met their expectations . click apply for full job details
Role Purpose Capital projects consistently underperform in terms of budget, schedule, and value. Stakeholders often lack confidence over the performance of their projects and programmes, and the transition to business-as-usual operation often fails to take advantage of the data and insight generated during the project implementation phase. Data can enable and drive improvement as it has in many facets of our lives, with automation, digitalisation and AI now becoming the norm. It has quickly become a cheap commodity, easily created, and accessed. However, capturing good quality, meaningful data to drive a completive edge, enable intelligence-led decision-making, helping to track and improve performance is today's challenge for many organisations. How do stakeholders obtain insights when served with an overwhelming volume of disorganised, poorly considered, badly constructed data? Our Major Projects Advisory (MPA) team specialises in providing clarity to Boards, Executives and SRO's and senior leaders across major public and private sector organisations, on the delivery of their complex projects and programmes. We work on some of the UK's most strategically important programmes, and across all sectors including Utilities, Power, Energy, Transport, Natural Resources, Oil & Gas, Defence, Health and Education. MPA comprises a multidisciplinary, diverse, outcome-focused team of 100+ industry experts who are driven by purposeful work to achieve positive change for our local communities and make a lasting global difference. We enable greater transparency, efficiency, predictability and confidence, whilst helping navigate uncertainty. We are a market leader in partnering with clients to maximise value through significant capital investments and complex transformations, working across projects, programmes and portfolios. As trusted advisors, we support our clients across a broad range of areas in project and programme management, portfolio management, commercial and procurement, construction, ESG and technology. We are strengthening our digital, data and insights capability to grow our client service offering. This role is for an ambitious, innovative, and professional Associate Director, who can work alongside our existing team to enhance the way we deliver services to our clients using data, intelligent insights from analytics and visualisation to improve project delivery confidence. Within your career you will have attained an exquisite balance of understanding data and data system architecture with a flexible, creative approach in its application to create value for your clients. You will be able to breakdown and translate complex problems into smaller components that are easily described throughout the client's organisation. This will require a passionate and highly motivated individual who enjoys problem solving and learning in general. You will join the MPA business at an exciting period of significant growth and will be a significant contributor to how it is shaped. You will interface with our leadership team, client organisations and other KPMG teams to develop our offerings and value propositions. Description of Role Take a lead in developing our data and insights value propositions, to improve project delivery confidence through intelligence data led insights, analytics and visualisation. Manage and work as part of teams to deploy digital capabilities in the delivery of engagements and take a lead in identifying further opportunities in collaboration with MPA colleagues and more broadly across the firm. Work with KPMG's global networks to identify, develop and deploy appropriate tools and methodologies. Work with KPMG's technology and data analytics teams to develop and deploy proof of concepts and solutions. Develop partnerships with third party providers to develop an ecosystem of solutions for client issues. Interpret and challenge systems and systems architecture. Develop value-led information management structures and transparent decision making. Role Dimensions Leadership and Management Engagement Management of project teams to deliver client engagements. Identify, lead and support business development opportunities. Management of quality and risk on engagements to meet KPMG standards. Financial management of engagements including budgeting, reporting, and invoicing processes. Performance Management and mentoring of junior employees. Stakeholder Interaction & challenges Client facing role for both business development and delivery, including stakeholder management and workshop facilitation. Liaise with technical teams on the client side to support productionising of proof of concepts. Change management of client teams to embed solutions and supporting processes. Develop internal networks with other data, analytics, and technology teams in KPMG. Ability to easily translate technical areas to senior leadership and non-technical teams. Impact, Accountability & Governance The role will have a material impact on the success of the ambitious MPA growth strategy. The role will be client facing and have direct impact on the reputation and perception of KPMG. The role has financial responsibilities through Engagement Management. Experience, Skills, and Qualifications Essential Experience in managing consultancy or client facing assignments. Experience working with data, analytics, and intelligent insights in an infrastructure / capital project environment to deliver business benefits. Experience advising clients plan, develop and deploying meaningful information management strategies, including Common Data Environments. Enough understanding of the infrastructure environment to be able to relevantly apply digital insights and capabilities. Experience of working with complex information management and security requirements Demonstrable experience of innovative thinking. Desirable Experience of working with enterprise data management platforms. Experience working on complex change programmes. Experience outside of construction/infrastructure - particularly digital and manufacturing sectors. Experience building business cases for funding. Expertise / Technical Role Requirements Experience (or foundation level understanding) of conceptual Data Modelling and Solution Architecture. Knowledge of complex project / programme delivery ideally in a capital / infrastructure context. Advance Microsoft Office (Azure, Office365, etc.) Power BI. Skills Excellent facilitation and communication (written and oral) skills. Ability to bring complex concepts to life for non-specialist audience. Ability to quickly assimilate and apply new techniques and knowledge. Ability to manage multiple projects for multiple stakeholders and balance time across these appropriately. Proactive and able to work with minimal supervision.
Jul 01, 2025
Full time
Role Purpose Capital projects consistently underperform in terms of budget, schedule, and value. Stakeholders often lack confidence over the performance of their projects and programmes, and the transition to business-as-usual operation often fails to take advantage of the data and insight generated during the project implementation phase. Data can enable and drive improvement as it has in many facets of our lives, with automation, digitalisation and AI now becoming the norm. It has quickly become a cheap commodity, easily created, and accessed. However, capturing good quality, meaningful data to drive a completive edge, enable intelligence-led decision-making, helping to track and improve performance is today's challenge for many organisations. How do stakeholders obtain insights when served with an overwhelming volume of disorganised, poorly considered, badly constructed data? Our Major Projects Advisory (MPA) team specialises in providing clarity to Boards, Executives and SRO's and senior leaders across major public and private sector organisations, on the delivery of their complex projects and programmes. We work on some of the UK's most strategically important programmes, and across all sectors including Utilities, Power, Energy, Transport, Natural Resources, Oil & Gas, Defence, Health and Education. MPA comprises a multidisciplinary, diverse, outcome-focused team of 100+ industry experts who are driven by purposeful work to achieve positive change for our local communities and make a lasting global difference. We enable greater transparency, efficiency, predictability and confidence, whilst helping navigate uncertainty. We are a market leader in partnering with clients to maximise value through significant capital investments and complex transformations, working across projects, programmes and portfolios. As trusted advisors, we support our clients across a broad range of areas in project and programme management, portfolio management, commercial and procurement, construction, ESG and technology. We are strengthening our digital, data and insights capability to grow our client service offering. This role is for an ambitious, innovative, and professional Associate Director, who can work alongside our existing team to enhance the way we deliver services to our clients using data, intelligent insights from analytics and visualisation to improve project delivery confidence. Within your career you will have attained an exquisite balance of understanding data and data system architecture with a flexible, creative approach in its application to create value for your clients. You will be able to breakdown and translate complex problems into smaller components that are easily described throughout the client's organisation. This will require a passionate and highly motivated individual who enjoys problem solving and learning in general. You will join the MPA business at an exciting period of significant growth and will be a significant contributor to how it is shaped. You will interface with our leadership team, client organisations and other KPMG teams to develop our offerings and value propositions. Description of Role Take a lead in developing our data and insights value propositions, to improve project delivery confidence through intelligence data led insights, analytics and visualisation. Manage and work as part of teams to deploy digital capabilities in the delivery of engagements and take a lead in identifying further opportunities in collaboration with MPA colleagues and more broadly across the firm. Work with KPMG's global networks to identify, develop and deploy appropriate tools and methodologies. Work with KPMG's technology and data analytics teams to develop and deploy proof of concepts and solutions. Develop partnerships with third party providers to develop an ecosystem of solutions for client issues. Interpret and challenge systems and systems architecture. Develop value-led information management structures and transparent decision making. Role Dimensions Leadership and Management Engagement Management of project teams to deliver client engagements. Identify, lead and support business development opportunities. Management of quality and risk on engagements to meet KPMG standards. Financial management of engagements including budgeting, reporting, and invoicing processes. Performance Management and mentoring of junior employees. Stakeholder Interaction & challenges Client facing role for both business development and delivery, including stakeholder management and workshop facilitation. Liaise with technical teams on the client side to support productionising of proof of concepts. Change management of client teams to embed solutions and supporting processes. Develop internal networks with other data, analytics, and technology teams in KPMG. Ability to easily translate technical areas to senior leadership and non-technical teams. Impact, Accountability & Governance The role will have a material impact on the success of the ambitious MPA growth strategy. The role will be client facing and have direct impact on the reputation and perception of KPMG. The role has financial responsibilities through Engagement Management. Experience, Skills, and Qualifications Essential Experience in managing consultancy or client facing assignments. Experience working with data, analytics, and intelligent insights in an infrastructure / capital project environment to deliver business benefits. Experience advising clients plan, develop and deploying meaningful information management strategies, including Common Data Environments. Enough understanding of the infrastructure environment to be able to relevantly apply digital insights and capabilities. Experience of working with complex information management and security requirements Demonstrable experience of innovative thinking. Desirable Experience of working with enterprise data management platforms. Experience working on complex change programmes. Experience outside of construction/infrastructure - particularly digital and manufacturing sectors. Experience building business cases for funding. Expertise / Technical Role Requirements Experience (or foundation level understanding) of conceptual Data Modelling and Solution Architecture. Knowledge of complex project / programme delivery ideally in a capital / infrastructure context. Advance Microsoft Office (Azure, Office365, etc.) Power BI. Skills Excellent facilitation and communication (written and oral) skills. Ability to bring complex concepts to life for non-specialist audience. Ability to quickly assimilate and apply new techniques and knowledge. Ability to manage multiple projects for multiple stakeholders and balance time across these appropriately. Proactive and able to work with minimal supervision.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Operations Performance Manager - SCM Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage Operations procedural governance through operational and SHARE process compliance, including outsourced contract performance reporting, legislative compliance with legalities and commercial governance. Driving operational decision making and performances via specialist SME knowledge of a dedicated area within Operations. This providing specialist support to the Senior Operations Management Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales Through strategic planning continually develop standard daily and monthly reporting for Operations combining report production with improving the customer experience. To propose and implement operational and strategic improvements to enhance customer satisfaction, internal cost control and Management Information. To undertake relevant bench marking with both European subsidiaries and external organisations in order to establish Operational best practice. To provide the input for KPI reporting highlighting areas for improvement and with recommendations for corrective actions. To propose, monitor and influence the Operations budget to meet the UK Company financial objectives. To communicate the effect of SHARE processes and or system changes which impact or influence the Operations division. Transformational Project involvement and leadership to optimise Operational performances Develop effective processes for the future operating model, including paperwork flow and contained data, standard reporting, automation of processing and the reduction of manual involvement, to improve efficiency, reduce costs and improve cash flow. Provide area specific subject matter expertise to channel and drive business priorities through the Operations division to successful delivery of overall business goals Ability to build influential and insightful relationships with internal and external stakeholders that drive positive business activity focused on ensuring compliance, operational excellence and customer satisfaction. We are an equal opportunities employer You will ideally have Excellent knowledge and experience within an operational environment from order to cash Strong analytical and numeracy skills Excellent knowledge of data and its significance to business operations; good understanding of data and experience of understanding process flows and generating recommendations Experience of working in a Supply Chain Environment Good time management, organisational & delegation skills Advanced PC skills will require exceptional Excel skills to manage key reporting requirements Strong communication and presentation skills to all levels Ability to establish and nurture relationships of trust with key business stakeholders Customer focused understanding of customer requirements Able to operate across multiple processes and departments Able to manage bespoke Excel reporting and/or tools based on source data from SHARE including full version control & checking and based on user input. Self-starting problem solver Excellent ambassador of change Financial & Commercial awareness Strong negotiation skills We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Jul 01, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Operations Performance Manager - SCM Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage Operations procedural governance through operational and SHARE process compliance, including outsourced contract performance reporting, legislative compliance with legalities and commercial governance. Driving operational decision making and performances via specialist SME knowledge of a dedicated area within Operations. This providing specialist support to the Senior Operations Management Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales Through strategic planning continually develop standard daily and monthly reporting for Operations combining report production with improving the customer experience. To propose and implement operational and strategic improvements to enhance customer satisfaction, internal cost control and Management Information. To undertake relevant bench marking with both European subsidiaries and external organisations in order to establish Operational best practice. To provide the input for KPI reporting highlighting areas for improvement and with recommendations for corrective actions. To propose, monitor and influence the Operations budget to meet the UK Company financial objectives. To communicate the effect of SHARE processes and or system changes which impact or influence the Operations division. Transformational Project involvement and leadership to optimise Operational performances Develop effective processes for the future operating model, including paperwork flow and contained data, standard reporting, automation of processing and the reduction of manual involvement, to improve efficiency, reduce costs and improve cash flow. Provide area specific subject matter expertise to channel and drive business priorities through the Operations division to successful delivery of overall business goals Ability to build influential and insightful relationships with internal and external stakeholders that drive positive business activity focused on ensuring compliance, operational excellence and customer satisfaction. We are an equal opportunities employer You will ideally have Excellent knowledge and experience within an operational environment from order to cash Strong analytical and numeracy skills Excellent knowledge of data and its significance to business operations; good understanding of data and experience of understanding process flows and generating recommendations Experience of working in a Supply Chain Environment Good time management, organisational & delegation skills Advanced PC skills will require exceptional Excel skills to manage key reporting requirements Strong communication and presentation skills to all levels Ability to establish and nurture relationships of trust with key business stakeholders Customer focused understanding of customer requirements Able to operate across multiple processes and departments Able to manage bespoke Excel reporting and/or tools based on source data from SHARE including full version control & checking and based on user input. Self-starting problem solver Excellent ambassador of change Financial & Commercial awareness Strong negotiation skills We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
HR Systems Specialist (iTrent) 3 Months (Temporary) £45,000 Manchester Centre Hybrid Your New Company A government-based organisation is seeking an experienced HR Systems Specialist to join their team on a short-term basis. This is a critical role aimed at enhancing the performance and functionality of their iTrent HR system. Your New Role As the HR Systems Specialist, you will be responsible for the configuration and optimisation of the iTrent system, focusing on the back-end build and ensuring the platform is used to its full potential. You will work closely with HR and IT stakeholders to resolve immediate issues and implement long-term improvements. Key responsibilities include: Configuring iTrent modules including absence, pay elements, organisational structure, and general housekeeping.Troubleshooting and resolving system issues, including inheritance structure fixes.Introducing automation to streamline HR processes.Supporting transformation and optimisation initiativesProviding upskilling and knowledge transfer to internal teamsWorking hands-on with system configuration and background builds. What You'll Need to SucceedProven experience as a Systems Analyst, Systems Administrator, or iTrent SpecialistStrong technical knowledge of iTrent configuration and HR systemsAbility to work independently and manage competing prioritiesExperience in system transformation, optimisation, or implementation.Comfortable working in a hybrid model. What You'll Get in ReturnA competitive salary of £45,000 per annum (pro rata).Flexible hybrid working (2-3 days in office).Opportunity to make a real impact in a public sector organisation.Potential for contract extension based on performance and budget. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 01, 2025
Seasonal
HR Systems Specialist (iTrent) 3 Months (Temporary) £45,000 Manchester Centre Hybrid Your New Company A government-based organisation is seeking an experienced HR Systems Specialist to join their team on a short-term basis. This is a critical role aimed at enhancing the performance and functionality of their iTrent HR system. Your New Role As the HR Systems Specialist, you will be responsible for the configuration and optimisation of the iTrent system, focusing on the back-end build and ensuring the platform is used to its full potential. You will work closely with HR and IT stakeholders to resolve immediate issues and implement long-term improvements. Key responsibilities include: Configuring iTrent modules including absence, pay elements, organisational structure, and general housekeeping.Troubleshooting and resolving system issues, including inheritance structure fixes.Introducing automation to streamline HR processes.Supporting transformation and optimisation initiativesProviding upskilling and knowledge transfer to internal teamsWorking hands-on with system configuration and background builds. What You'll Need to SucceedProven experience as a Systems Analyst, Systems Administrator, or iTrent SpecialistStrong technical knowledge of iTrent configuration and HR systemsAbility to work independently and manage competing prioritiesExperience in system transformation, optimisation, or implementation.Comfortable working in a hybrid model. What You'll Get in ReturnA competitive salary of £45,000 per annum (pro rata).Flexible hybrid working (2-3 days in office).Opportunity to make a real impact in a public sector organisation.Potential for contract extension based on performance and budget. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Job Title: Senior Risk Pricing Analyst Locations : Haywards Heath or Manchester (Hybrid, 1-2 days in the office) Role Overview Markerstudy Group are looking for a Senior Risk Pricing Analyst to join a quickly growing and developing pricing department across a range of insurance lines. Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. The majority of business is written as the insurance pricing provider behind household names such as Co-op, Sainsbury s, O2, Halifax, AA, Saga and Lloyds Bank to list a few and Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021 & BGLi in 2022, Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award winning insurer hosted rating platform, whilst challenging existing embedded processes. As a Senior Pricing Analyst, you will use your advanced analytical skills to: Be a key stakeholder influencing the direction & outcome of projects across a range of personal lines products Create innovative data solutions finding new ways to mine insight & present data Build and maintain sophisticated models, prioritising a range of data science techniques Develop reporting structures to monitor pricing performance in an automated fashion Working with the technical pricing team and closely with underwriting, retail pricing & data science teams, your insight and recommendations will enable improvements to products and prices giving Markerstudy a critical advantage in the increasingly competitive insurance market. Key Responsibilities: Develop a suite of advanced pricing models using a combination of traditional & data science techniques across Private Car, Commercial Vehicle & Home accounts Advance the adoption of data science & statistical techniques across pricing & underwriting Research and leverage new and existing data sources; capturing and explaining trends with innovative data features Communicate results to key decision makers across the business for action based on the results of pricing analysis Review observed & expected performance of key accounts Collaborate with peers in pricing, underwriting and data science Facilitate automation of repeatable tasks Using specialist software to monitor trends and review impact of pricing proposals Coaching and mentoring junior team members Key Skills and Experience: Previous experience within general insurance pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A good quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW s Radar software is preferred Proficient at communicating results in a concise manner both verbally and written Behaviours: Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate, improve processes and challenge the norm Personality and a sense of humour
Jul 01, 2025
Full time
Job Title: Senior Risk Pricing Analyst Locations : Haywards Heath or Manchester (Hybrid, 1-2 days in the office) Role Overview Markerstudy Group are looking for a Senior Risk Pricing Analyst to join a quickly growing and developing pricing department across a range of insurance lines. Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. The majority of business is written as the insurance pricing provider behind household names such as Co-op, Sainsbury s, O2, Halifax, AA, Saga and Lloyds Bank to list a few and Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021 & BGLi in 2022, Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award winning insurer hosted rating platform, whilst challenging existing embedded processes. As a Senior Pricing Analyst, you will use your advanced analytical skills to: Be a key stakeholder influencing the direction & outcome of projects across a range of personal lines products Create innovative data solutions finding new ways to mine insight & present data Build and maintain sophisticated models, prioritising a range of data science techniques Develop reporting structures to monitor pricing performance in an automated fashion Working with the technical pricing team and closely with underwriting, retail pricing & data science teams, your insight and recommendations will enable improvements to products and prices giving Markerstudy a critical advantage in the increasingly competitive insurance market. Key Responsibilities: Develop a suite of advanced pricing models using a combination of traditional & data science techniques across Private Car, Commercial Vehicle & Home accounts Advance the adoption of data science & statistical techniques across pricing & underwriting Research and leverage new and existing data sources; capturing and explaining trends with innovative data features Communicate results to key decision makers across the business for action based on the results of pricing analysis Review observed & expected performance of key accounts Collaborate with peers in pricing, underwriting and data science Facilitate automation of repeatable tasks Using specialist software to monitor trends and review impact of pricing proposals Coaching and mentoring junior team members Key Skills and Experience: Previous experience within general insurance pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A good quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW s Radar software is preferred Proficient at communicating results in a concise manner both verbally and written Behaviours: Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate, improve processes and challenge the norm Personality and a sense of humour
HR Operations Specialist Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £65k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 29k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking an HR Operations Specialist who can architect and execute HR processes that operate with the precision and reliability of our engineering systems. This role demands a strategic technologist who will maximize AI and automation. We are a dynamic, technology-first company dedicated to building an exceptional product with the world's most talented Ruby engineers. Our lean operating model prioritizes automation, efficiency, and scalable systems that grow with our team. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the Head of Operations with full ownership of our HR technology stack and strategy. This is not a traditional people role, as our HR Operations Specialist, you will design, build, and optimize our human resources function and operate it like a well-engineered machine. You'll create systematic approaches to talent management, performance optimization, and organizational operations while maintaining our core values and vision. This role requires someone who thinks like an engineer but understands the human element of building and managing great teams. Core Responsibilities HR Systems Architecture Design, implement and operate scalable HR processes and workflows that minimize manual intervention Build and maintain automated systems for onboarding, performance tracking, and employee lifecycle management Create data-driven dashboards and metrics to monitor HR effectiveness and team health Establish standardized procedures that maintain consistency that allowing for scaling Performance Management Strategy Develop, execute and operate a comprehensive performance management framework aligned with engineering excellence principles Create objective, measurable criteria for evaluating talent and technical contributions Implement continuous feedback loops and performance optimization processes Design career progression frameworks that retain top talent and encourage skill development Ruby Engineering Talent Focus Partner with engineering leadership to understand technical requirements and skill gaps Develop and own specialized recruitment strategies for identifying and attracting exceptional Ruby developers Create technical assessment processes that accurately evaluate Ruby expertise and problem-solving abilities Build relationships with Ruby communities, conferences, and technical networks Operational Excellence Streamline HR operations through automation tools and integrated systems Maintain compliance with employment regulations while preserving operational agility Develop and maintain employee handbooks, policies, and procedures that reflect company values Create efficient reporting and analytics systems for leadership decision-making Culture and Values Ensure all HR processes and decisions align with company vision and core values Develop programs that strengthen team culture while maintaining our lean, results-focused approach Create systems for gathering and acting on employee feedback and engagement data Design recognition and retention programs that celebrate excellence and company contribution Key Metrics You'll Own Reduction in time-to-hire for Ruby engineering positions Improvement in employee satisfaction and retention rates Implementation of automated HR processes that scale with team growth Achievement of performance management goals and career development outcomes Maintenance of compliance while preserving operational agility What You'll Bring Must-Haves 3+ years of HR operations experience, preferably in technology companies Experience with HR information systems (HRIS), applicant tracking systems (ATS), and automation tools Strong analytical skills with ability to create meaningful metrics and reports Proficiency in data analysis and visualization tools Understanding of employment law and compliance requirements Familiarity with software engineering roles, particularly Ruby development Understanding of technical hiring practices and engineering team dynamics Experience with performance management in technical environments Knowledge of compensation structures for engineering talent Systems thinking with ability to design scalable, repeatable processes Strong project management skills with attention to detail and follow-through Excellent communication skills for working with technical and non-technical stakeholders Ability to work independently and make decisions in a fast-paced environment Commitment to continuous improvement and process optimization Nice-to-Haves Experience with AI tools Previous experience scaling HR operations in high-growth technology companies Certification in HR analytics or people operations Experience with modern HR tech stack (Slack integrations, API-driven tools, etc.) Background in building remote or distributed team processes Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £65K DOE + Monthly Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.
Jul 01, 2025
Full time
HR Operations Specialist Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £65k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 29k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking an HR Operations Specialist who can architect and execute HR processes that operate with the precision and reliability of our engineering systems. This role demands a strategic technologist who will maximize AI and automation. We are a dynamic, technology-first company dedicated to building an exceptional product with the world's most talented Ruby engineers. Our lean operating model prioritizes automation, efficiency, and scalable systems that grow with our team. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the Head of Operations with full ownership of our HR technology stack and strategy. This is not a traditional people role, as our HR Operations Specialist, you will design, build, and optimize our human resources function and operate it like a well-engineered machine. You'll create systematic approaches to talent management, performance optimization, and organizational operations while maintaining our core values and vision. This role requires someone who thinks like an engineer but understands the human element of building and managing great teams. Core Responsibilities HR Systems Architecture Design, implement and operate scalable HR processes and workflows that minimize manual intervention Build and maintain automated systems for onboarding, performance tracking, and employee lifecycle management Create data-driven dashboards and metrics to monitor HR effectiveness and team health Establish standardized procedures that maintain consistency that allowing for scaling Performance Management Strategy Develop, execute and operate a comprehensive performance management framework aligned with engineering excellence principles Create objective, measurable criteria for evaluating talent and technical contributions Implement continuous feedback loops and performance optimization processes Design career progression frameworks that retain top talent and encourage skill development Ruby Engineering Talent Focus Partner with engineering leadership to understand technical requirements and skill gaps Develop and own specialized recruitment strategies for identifying and attracting exceptional Ruby developers Create technical assessment processes that accurately evaluate Ruby expertise and problem-solving abilities Build relationships with Ruby communities, conferences, and technical networks Operational Excellence Streamline HR operations through automation tools and integrated systems Maintain compliance with employment regulations while preserving operational agility Develop and maintain employee handbooks, policies, and procedures that reflect company values Create efficient reporting and analytics systems for leadership decision-making Culture and Values Ensure all HR processes and decisions align with company vision and core values Develop programs that strengthen team culture while maintaining our lean, results-focused approach Create systems for gathering and acting on employee feedback and engagement data Design recognition and retention programs that celebrate excellence and company contribution Key Metrics You'll Own Reduction in time-to-hire for Ruby engineering positions Improvement in employee satisfaction and retention rates Implementation of automated HR processes that scale with team growth Achievement of performance management goals and career development outcomes Maintenance of compliance while preserving operational agility What You'll Bring Must-Haves 3+ years of HR operations experience, preferably in technology companies Experience with HR information systems (HRIS), applicant tracking systems (ATS), and automation tools Strong analytical skills with ability to create meaningful metrics and reports Proficiency in data analysis and visualization tools Understanding of employment law and compliance requirements Familiarity with software engineering roles, particularly Ruby development Understanding of technical hiring practices and engineering team dynamics Experience with performance management in technical environments Knowledge of compensation structures for engineering talent Systems thinking with ability to design scalable, repeatable processes Strong project management skills with attention to detail and follow-through Excellent communication skills for working with technical and non-technical stakeholders Ability to work independently and make decisions in a fast-paced environment Commitment to continuous improvement and process optimization Nice-to-Haves Experience with AI tools Previous experience scaling HR operations in high-growth technology companies Certification in HR analytics or people operations Experience with modern HR tech stack (Slack integrations, API-driven tools, etc.) Background in building remote or distributed team processes Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £65K DOE + Monthly Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.
Senior Research Scientist, AWS Incident Tooling & Response Job ID: Amazon Development Centre Ireland Limited AWS Resilience owns service to prevent and response to availability and security issues for all AWS Services. In other words, we're the people who keep the cloud running. We work on the most challenging problems, with constant new services and possible failure modes to prevent - and we're looking for talented people who want to help. You'll join a diverse team of software, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security and availability. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Incident Response is at the heart of the high availability of Amazon Web Services. We make customer impacting events shorter and less frequent by driving large scale event and incident response. Our automated tooling quickly identifies the cause of an issue and helps mitigate its impact, and much of our engineer time is spent on projects to improve the tooling and automation. We also provide manual incident management for AWS and other Amazon groups, directing the resolution of an issue with service teams, and diving deep into those events to drive improvements to the tooling. It's an exciting time to join our team as we are growing and expanding our offerings. Key job responsibilities You will own the organisation strategy relative to the usage of ML, GenAI and propose the best technology to advance our ability to better detect, faster root cause ,and correlate to prior incidents to shorten customer facing AWS incidents. Your work will enable us to identify gaps in our current strategy, learnings from past incidents. You will contribute to shortening incident response through deep analysis and introduction of new technology. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Masters degree (or European advanced degree equivalent) or PhD in Computer Science, or related technical, math, economics, or scientific field - Several years of relevant experience in developing large scale machine learning or deep learning models and/or systems in a production environment - Experience in using Python, R or Matlab or other statistical/machine learning software language - Several year experience specifically with deep learning (e.g., CNN, RNN, LSTM, etc.) - Experience hiring or mentoring more junior colleagues PREFERRED QUALIFICATIONS - PhD degree in computer science, engineering, mathematics, economics, or related technical/scientific field - Hands on experience building models with deep learning frameworks like PyTorch, or similar - Experience with machine learning, time series, NLP and CV solutions - Proven communication skills, presentation skills, and attention to detail - Comfortable working in a fast paced, highly collaborative, dynamic work environment - Scientific thinking and the ability to invent, a track record of thought leadership and contributions that have advanced the field. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 10, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 01, 2025
Full time
Senior Research Scientist, AWS Incident Tooling & Response Job ID: Amazon Development Centre Ireland Limited AWS Resilience owns service to prevent and response to availability and security issues for all AWS Services. In other words, we're the people who keep the cloud running. We work on the most challenging problems, with constant new services and possible failure modes to prevent - and we're looking for talented people who want to help. You'll join a diverse team of software, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security and availability. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Incident Response is at the heart of the high availability of Amazon Web Services. We make customer impacting events shorter and less frequent by driving large scale event and incident response. Our automated tooling quickly identifies the cause of an issue and helps mitigate its impact, and much of our engineer time is spent on projects to improve the tooling and automation. We also provide manual incident management for AWS and other Amazon groups, directing the resolution of an issue with service teams, and diving deep into those events to drive improvements to the tooling. It's an exciting time to join our team as we are growing and expanding our offerings. Key job responsibilities You will own the organisation strategy relative to the usage of ML, GenAI and propose the best technology to advance our ability to better detect, faster root cause ,and correlate to prior incidents to shorten customer facing AWS incidents. Your work will enable us to identify gaps in our current strategy, learnings from past incidents. You will contribute to shortening incident response through deep analysis and introduction of new technology. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Masters degree (or European advanced degree equivalent) or PhD in Computer Science, or related technical, math, economics, or scientific field - Several years of relevant experience in developing large scale machine learning or deep learning models and/or systems in a production environment - Experience in using Python, R or Matlab or other statistical/machine learning software language - Several year experience specifically with deep learning (e.g., CNN, RNN, LSTM, etc.) - Experience hiring or mentoring more junior colleagues PREFERRED QUALIFICATIONS - PhD degree in computer science, engineering, mathematics, economics, or related technical/scientific field - Hands on experience building models with deep learning frameworks like PyTorch, or similar - Experience with machine learning, time series, NLP and CV solutions - Proven communication skills, presentation skills, and attention to detail - Comfortable working in a fast paced, highly collaborative, dynamic work environment - Scientific thinking and the ability to invent, a track record of thought leadership and contributions that have advanced the field. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 10, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "Operations Manager" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact The Operations Manager role will primarily have ownership of the operational success of the client account. This vital role will work closely with the Operations Director to ensure our work is run efficiently and effectively, by connecting our specialist teams and delivering ways of working that bring the best of our teams to Amazon. Works with the Operations Director to support the client's transformation ambitions in EMEA with a particular focus on automation and simplification Supports the Operations Director in the delivery of system developments & migrations Implements & governs ways of working that drive efficiency Owns projects and workstreams in partnership with the Operations Director Manages the day-to-day workload and completion of business tasks across the Operations team (writing and circulating process, ensuring data is captured from the agency in a timely manner). Working alongside the Regional Operations Lead to deliver sufficient documentation and process for the agency Work with internal and external counterparts (Tech, Buying, Planning, Finance and Media Owners) to ensure all plans are implemented efficiently and on time Delivers monthly finance process with our credit controller and ironing out process as well as reporting back with improvements Qualifications Evidence of operational experience and project management Strong organizational skills and experience of building and rolling out processes Must be very results-orientated and able to manage up Ideally a media background, with a good understanding of media agency functions Good communication skills with the ability to build strong relationships. Bonus Pro-active, organised and good attention to detail. Builds good rapport with Stakeholders. Analytical skills and attention to detail: Ability to digest information from a wide variety of sources. Open-minded, able to develop and assess different options and solutions. Proactively looks for ways to make improvements, flags issues ahead of time and autonomous. Creates templates /processes rather than just filling them in / following them - shares these with other markets / client teams. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice () for more information on how we process the information you provide.
Jul 01, 2025
Full time
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "Operations Manager" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact The Operations Manager role will primarily have ownership of the operational success of the client account. This vital role will work closely with the Operations Director to ensure our work is run efficiently and effectively, by connecting our specialist teams and delivering ways of working that bring the best of our teams to Amazon. Works with the Operations Director to support the client's transformation ambitions in EMEA with a particular focus on automation and simplification Supports the Operations Director in the delivery of system developments & migrations Implements & governs ways of working that drive efficiency Owns projects and workstreams in partnership with the Operations Director Manages the day-to-day workload and completion of business tasks across the Operations team (writing and circulating process, ensuring data is captured from the agency in a timely manner). Working alongside the Regional Operations Lead to deliver sufficient documentation and process for the agency Work with internal and external counterparts (Tech, Buying, Planning, Finance and Media Owners) to ensure all plans are implemented efficiently and on time Delivers monthly finance process with our credit controller and ironing out process as well as reporting back with improvements Qualifications Evidence of operational experience and project management Strong organizational skills and experience of building and rolling out processes Must be very results-orientated and able to manage up Ideally a media background, with a good understanding of media agency functions Good communication skills with the ability to build strong relationships. Bonus Pro-active, organised and good attention to detail. Builds good rapport with Stakeholders. Analytical skills and attention to detail: Ability to digest information from a wide variety of sources. Open-minded, able to develop and assess different options and solutions. Proactively looks for ways to make improvements, flags issues ahead of time and autonomous. Creates templates /processes rather than just filling them in / following them - shares these with other markets / client teams. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice () for more information on how we process the information you provide.
Job details Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Nottingham, Reading, South Coast - Southampton, Watford Capability: Tax & Law Experience Level: Senior Manager Type: Full Time or Part Time Service Line: Global Comp & Trans Contract type: Permanent Job description Tax Transformation (Data and Automation) - Senior Manager We are looking for talented Senior Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including: Deep tax compliance, automation and reporting expertise, particularly around indirect taxes, including EMEA compliance Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax Advising on appropriate tax technology to support compliance and reporting processes Deep tax technology implementation experience, including requirements gathering from a tax, IT & User Interface perspective, and creating and reviewing design documentation Tax transformation experience, including tax governance, process design and improvement Project management Client and engagement management In addition to these key areas, other desirable but not essential skills include: Data, data bases, data transmission and data transformation including an understanding of structured query language (SQL) Analysing large volumes of data Designing cloud-based practical applications from a tax perspective Acting as a functionality translator, being the primary liaison between technology teams and tax teams Roles & Responsibilities: Leading and managing the overall delivery of tax transformation and technology projects, often as part of a wider finance transformation program Helping clients to design, build and deploy automation solutions which are designed for Tax Supporting our clients in designing systems which address tax requirements in different countries in the optimal way Working together with Tax Transformation and GCT colleagues as well as other teams in KPMG such as Consulting Helping clients develop robust global governance and control frameworks Develop our service offerings and service delivery models Establishing and maintaining strong client relationships with our clients Performance manage managers and assistant managers and oversee the output from offshore resource in order to deliver client projects; Identify opportunities to provide additional services that the client may need and liaise with subject specialists Coaching and technical support for other team members Follow KPMG best practice and policy. Knowledge and Experience: Awareness of technology and automation to drive efficiency, risk management and value Experience in process, risk and controls design Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work; Analyses problems, identifies core issues, investigates, evaluates and integrates information; Builds the reputation of KPMG through the quality of work, knowledge and experience Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting). Global Compliance & Transformation At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG's GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. Our clients leverage KPMG's compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation. Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model. We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business. We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. We are offering full time roles with flexible working arrangements which include, early or late starts to fit around other commitments, shorter working days etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest. You will also have the opportunity to develop your career in a dynamic part of the business, within a team that embraces diversity and personal development. We are actively recruiting experienced individuals across the following areas. BEPs: Help clients transform their operating model, processes, systems, data in preparation for Pillar 2 Managed Services: Provide compliance services to global clients across a range of tax, accounting, transfer pricing obligations under a managed service arrangement Technology: Help clients leverage the right technology, tools and platforms to transform their tax function Tax Operating Model: Collaborate with clients to build and operate a leading tax function, managing tax risk, opportunities, reputation and compliance Data Management: Support client tax teams to maximise the use of data available in the organisation in order to effectively manage the Tax Function Qualifications, Skills & Experience: At senior manager level you will be proactive, curious, committed and invested in self development and learning. You will demonstrate resilience, accountability, flexibility, be experienced in leading others, managing significant size engagements and client relationships, driving results and managing risk. Across GCT we would welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications. Project Management qualifications along with specific transformation skills (e.g. Lean Six Sigma) are also welcome. Further skills and experience are outlined below: BEPs: We are recruiting individuals with tax technical skills and Pillar 2 awareness to support with transformation opportunities that exist with clients and targets. Key stills required include confidence in being able to articulate Pillar 2 impact on compliance and reporting and associated transformation necessary. Transformation upskilling will be provided. Managed Services: We are recruiting individuals experienced in leading the overall delivery of global or large UK tax, accounting, compliance and reporting projects. We would welcome applicants that are skilled in one or more of the following areas - tax reporting, transfer pricing, direct/indirect tax and statutory accounting along with project management or experience of managing multi-jurisdictional projects, transition and transformation experience. Technology Transformation: We are recruiting individuals with experience of leading technology solutions projects as well as driving new opportunities across Corporates and/or Financial Services. We would welcome applicants qualified by experience in financial and trading systems, ERP and tax technology solutions (e.g. FICO qualified, Thomson Reuters Certified Implementer). Tax Operating Model: We are recruiting individuals with broad experience in the Tax Operating Model space. Experience of designing, building and managing various aspects of Tax Operating Model, including tax transformation, compliance and reporting managed services & co-sourcing, tax process design and tax governance is all highly valued. We would welcome applicants with skills and experience in designing and implementing tax strategies and establishing target operation models for tax functions. Data Management: We are recruiting individuals with varied experiences such as: Deploying data focused solutions that enable automation Implementation and configuration of technology Experience with Azure data lakes and similar technologies Experience within the statutory and tax space is helpful but not mandatory.
Jul 01, 2025
Full time
Job details Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Nottingham, Reading, South Coast - Southampton, Watford Capability: Tax & Law Experience Level: Senior Manager Type: Full Time or Part Time Service Line: Global Comp & Trans Contract type: Permanent Job description Tax Transformation (Data and Automation) - Senior Manager We are looking for talented Senior Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including: Deep tax compliance, automation and reporting expertise, particularly around indirect taxes, including EMEA compliance Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax Advising on appropriate tax technology to support compliance and reporting processes Deep tax technology implementation experience, including requirements gathering from a tax, IT & User Interface perspective, and creating and reviewing design documentation Tax transformation experience, including tax governance, process design and improvement Project management Client and engagement management In addition to these key areas, other desirable but not essential skills include: Data, data bases, data transmission and data transformation including an understanding of structured query language (SQL) Analysing large volumes of data Designing cloud-based practical applications from a tax perspective Acting as a functionality translator, being the primary liaison between technology teams and tax teams Roles & Responsibilities: Leading and managing the overall delivery of tax transformation and technology projects, often as part of a wider finance transformation program Helping clients to design, build and deploy automation solutions which are designed for Tax Supporting our clients in designing systems which address tax requirements in different countries in the optimal way Working together with Tax Transformation and GCT colleagues as well as other teams in KPMG such as Consulting Helping clients develop robust global governance and control frameworks Develop our service offerings and service delivery models Establishing and maintaining strong client relationships with our clients Performance manage managers and assistant managers and oversee the output from offshore resource in order to deliver client projects; Identify opportunities to provide additional services that the client may need and liaise with subject specialists Coaching and technical support for other team members Follow KPMG best practice and policy. Knowledge and Experience: Awareness of technology and automation to drive efficiency, risk management and value Experience in process, risk and controls design Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work; Analyses problems, identifies core issues, investigates, evaluates and integrates information; Builds the reputation of KPMG through the quality of work, knowledge and experience Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting). Global Compliance & Transformation At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG's GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. Our clients leverage KPMG's compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation. Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model. We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business. We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. We are offering full time roles with flexible working arrangements which include, early or late starts to fit around other commitments, shorter working days etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest. You will also have the opportunity to develop your career in a dynamic part of the business, within a team that embraces diversity and personal development. We are actively recruiting experienced individuals across the following areas. BEPs: Help clients transform their operating model, processes, systems, data in preparation for Pillar 2 Managed Services: Provide compliance services to global clients across a range of tax, accounting, transfer pricing obligations under a managed service arrangement Technology: Help clients leverage the right technology, tools and platforms to transform their tax function Tax Operating Model: Collaborate with clients to build and operate a leading tax function, managing tax risk, opportunities, reputation and compliance Data Management: Support client tax teams to maximise the use of data available in the organisation in order to effectively manage the Tax Function Qualifications, Skills & Experience: At senior manager level you will be proactive, curious, committed and invested in self development and learning. You will demonstrate resilience, accountability, flexibility, be experienced in leading others, managing significant size engagements and client relationships, driving results and managing risk. Across GCT we would welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications. Project Management qualifications along with specific transformation skills (e.g. Lean Six Sigma) are also welcome. Further skills and experience are outlined below: BEPs: We are recruiting individuals with tax technical skills and Pillar 2 awareness to support with transformation opportunities that exist with clients and targets. Key stills required include confidence in being able to articulate Pillar 2 impact on compliance and reporting and associated transformation necessary. Transformation upskilling will be provided. Managed Services: We are recruiting individuals experienced in leading the overall delivery of global or large UK tax, accounting, compliance and reporting projects. We would welcome applicants that are skilled in one or more of the following areas - tax reporting, transfer pricing, direct/indirect tax and statutory accounting along with project management or experience of managing multi-jurisdictional projects, transition and transformation experience. Technology Transformation: We are recruiting individuals with experience of leading technology solutions projects as well as driving new opportunities across Corporates and/or Financial Services. We would welcome applicants qualified by experience in financial and trading systems, ERP and tax technology solutions (e.g. FICO qualified, Thomson Reuters Certified Implementer). Tax Operating Model: We are recruiting individuals with broad experience in the Tax Operating Model space. Experience of designing, building and managing various aspects of Tax Operating Model, including tax transformation, compliance and reporting managed services & co-sourcing, tax process design and tax governance is all highly valued. We would welcome applicants with skills and experience in designing and implementing tax strategies and establishing target operation models for tax functions. Data Management: We are recruiting individuals with varied experiences such as: Deploying data focused solutions that enable automation Implementation and configuration of technology Experience with Azure data lakes and similar technologies Experience within the statutory and tax space is helpful but not mandatory.
Employee Relations Specialist - EMEA Employee Relations Specialist - EMEA Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. HR Business Operations Provide frontline support for employees and managers (company policies, employee relations, annual programs). Answer and advise on EMEA employment law issues and queries through ticketing Ciena and live. Advising and supporting HR Business Partners with ER and case management issues across the EMEA region. As required, partner with HRBPs and legal to manage restructuring and performance management activities in the region. Partnering with Centers of Excellence (Talent Acquisition, Legal, Compensation, Benefits, L&D, Global Mobility, HRIS, etc.) to drive positive employee experience outcomes. Be part of the HR representative for the Works Councils in France and Germany. Perform exit interviews for all EMEA leavers, identify trends or areas for improvement & feedback. Employee Relations and Case Management Provide expert advice and support to HRBPs, managers, and employees on employee relations matters, including performance management, conflict resolution, and policy compliance. Address and resolve employee concerns and escalations related to terminations, grievances, and disciplinary actions. Advise HRBPs on employee case management issues, ensuring compliance with EMEA labor laws and organizational policies. Collaborate with legal teams to manage performance management and restructuring activities, ensuring proper legal processes are followed. HR Excellence Contributes to/leads people projects (Globally or EMEA) that drive improvement and deliver new value for the Ciena people promise. Promoting self-service (Tier 0) to employees and managers, freeing up HR team to focus on higher value activities. Constantly reviewing and developing Tier 0 Content so that it is up to date and relevant. Identifying new areas for HR improvement, such as automation or process improvement. Support the development, set up and review of HR policies and documents across EMEA. Process HR paperwork and system updates in an accurate and timely manner (eg promotions, transfers, leavers, relocations etc). Input and update data to WorkDay system, ensuring it remains current and accurate. Work closely with the payroll team to answer queries and ensure accurate processing each month. Maintains all electronic HR files and correspondence in line with GDPR. May need to perform general administrative duties from time to time, including raising POs and assisting with invoice processing for the EMEA HR team. Collaboration with stakeholders: you will be in the center of our regional operation, interacting daily with employees and colleagues of all areas and levels, from different cultures and countries. Qualities we admire: Someone that shares our passion for technology and Core Values (Velocity, Integrity, Innovation, Outstanding People and Customer First). Employee relations experience. Knowledge and experience of the EMEA region and the employment landscape. Detail-oriented and committed to a high degree of accuracy. Strong logical thinker who applies good judgement to employee situations. Highly ethical and able to deal with confidential issues with tact & discretion. Excellent organizational skills and abilities. Capable of effectively managing multiple demands from a variety of sources, remains calm under pressure. Have strong focus on customer service and meeting the demands of internal and external clients. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. CienaLife
Jul 01, 2025
Full time
Employee Relations Specialist - EMEA Employee Relations Specialist - EMEA Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. HR Business Operations Provide frontline support for employees and managers (company policies, employee relations, annual programs). Answer and advise on EMEA employment law issues and queries through ticketing Ciena and live. Advising and supporting HR Business Partners with ER and case management issues across the EMEA region. As required, partner with HRBPs and legal to manage restructuring and performance management activities in the region. Partnering with Centers of Excellence (Talent Acquisition, Legal, Compensation, Benefits, L&D, Global Mobility, HRIS, etc.) to drive positive employee experience outcomes. Be part of the HR representative for the Works Councils in France and Germany. Perform exit interviews for all EMEA leavers, identify trends or areas for improvement & feedback. Employee Relations and Case Management Provide expert advice and support to HRBPs, managers, and employees on employee relations matters, including performance management, conflict resolution, and policy compliance. Address and resolve employee concerns and escalations related to terminations, grievances, and disciplinary actions. Advise HRBPs on employee case management issues, ensuring compliance with EMEA labor laws and organizational policies. Collaborate with legal teams to manage performance management and restructuring activities, ensuring proper legal processes are followed. HR Excellence Contributes to/leads people projects (Globally or EMEA) that drive improvement and deliver new value for the Ciena people promise. Promoting self-service (Tier 0) to employees and managers, freeing up HR team to focus on higher value activities. Constantly reviewing and developing Tier 0 Content so that it is up to date and relevant. Identifying new areas for HR improvement, such as automation or process improvement. Support the development, set up and review of HR policies and documents across EMEA. Process HR paperwork and system updates in an accurate and timely manner (eg promotions, transfers, leavers, relocations etc). Input and update data to WorkDay system, ensuring it remains current and accurate. Work closely with the payroll team to answer queries and ensure accurate processing each month. Maintains all electronic HR files and correspondence in line with GDPR. May need to perform general administrative duties from time to time, including raising POs and assisting with invoice processing for the EMEA HR team. Collaboration with stakeholders: you will be in the center of our regional operation, interacting daily with employees and colleagues of all areas and levels, from different cultures and countries. Qualities we admire: Someone that shares our passion for technology and Core Values (Velocity, Integrity, Innovation, Outstanding People and Customer First). Employee relations experience. Knowledge and experience of the EMEA region and the employment landscape. Detail-oriented and committed to a high degree of accuracy. Strong logical thinker who applies good judgement to employee situations. Highly ethical and able to deal with confidential issues with tact & discretion. Excellent organizational skills and abilities. Capable of effectively managing multiple demands from a variety of sources, remains calm under pressure. Have strong focus on customer service and meeting the demands of internal and external clients. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. CienaLife
Employee Relations Specialist - EMEA Employee Relations Specialist - EMEA Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. HR Business Operations Provide frontline support for employees and managers (company policies, employee relations, annual programs). Answer and advise on EMEA employment law issues and queries through ticketing Ciena and live. Advising and supporting HR Business Partners with ER and case management issues across the EMEA region. As required, partner with HRBPs and legal to manage restructuring and performance management activities in the region. Partnering with Centers of Excellence (Talent Acquisition, Legal, Compensation, Benefits, L&D, Global Mobility, HRIS, etc.) to drive positive employee experience outcomes. Be part of the HR representative for the Works Councils in France and Germany. Perform exit interviews for all EMEA leavers, identify trends or areas for improvement & feedback. Employee Relations and Case Management Provide expert advice and support to HRBPs, managers, and employees on employee relations matters, including performance management, conflict resolution, and policy compliance. Address and resolve employee concerns and escalations related to terminations, grievances, and disciplinary actions. Advise HRBPs on employee case management issues, ensuring compliance with EMEA labor laws and organizational policies. Collaborate with legal teams to manage performance management and restructuring activities, ensuring proper legal processes are followed. HR Excellence Contributes to/leads people projects (Globally or EMEA) that drive improvement and deliver new value for the Ciena people promise. Promoting self-service (Tier 0) to employees and managers, freeing up HR team to focus on higher value activities. Constantly reviewing and developing Tier 0 Content so that it is up to date and relevant. Identifying new areas for HR improvement, such as automation or process improvement. Support the development, set up and review of HR policies and documents across EMEA. Process HR paperwork and system updates in an accurate and timely manner (eg promotions, transfers, leavers, relocations etc). Input and update data to WorkDay system, ensuring it remains current and accurate. Work closely with the payroll team to answer queries and ensure accurate processing each month. Maintains all electronic HR files and correspondence in line with GDPR. May need to perform general administrative duties from time to time, including raising POs and assisting with invoice processing for the EMEA HR team. Collaboration with stakeholders: you will be in the center of our regional operation, interacting daily with employees and colleagues of all areas and levels, from different cultures and countries. Qualities we admire: Someone that shares our passion for technology and Core Values (Velocity, Integrity, Innovation, Outstanding People and Customer First). Employee relations experience. Knowledge and experience of the EMEA region and the employment landscape. Detail-oriented and committed to a high degree of accuracy. Strong logical thinker who applies good judgement to employee situations. Highly ethical and able to deal with confidential issues with tact & discretion. Excellent organizational skills and abilities. Capable of effectively managing multiple demands from a variety of sources, remains calm under pressure. Have strong focus on customer service and meeting the demands of internal and external clients. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. CienaLife
Jul 01, 2025
Full time
Employee Relations Specialist - EMEA Employee Relations Specialist - EMEA Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. HR Business Operations Provide frontline support for employees and managers (company policies, employee relations, annual programs). Answer and advise on EMEA employment law issues and queries through ticketing Ciena and live. Advising and supporting HR Business Partners with ER and case management issues across the EMEA region. As required, partner with HRBPs and legal to manage restructuring and performance management activities in the region. Partnering with Centers of Excellence (Talent Acquisition, Legal, Compensation, Benefits, L&D, Global Mobility, HRIS, etc.) to drive positive employee experience outcomes. Be part of the HR representative for the Works Councils in France and Germany. Perform exit interviews for all EMEA leavers, identify trends or areas for improvement & feedback. Employee Relations and Case Management Provide expert advice and support to HRBPs, managers, and employees on employee relations matters, including performance management, conflict resolution, and policy compliance. Address and resolve employee concerns and escalations related to terminations, grievances, and disciplinary actions. Advise HRBPs on employee case management issues, ensuring compliance with EMEA labor laws and organizational policies. Collaborate with legal teams to manage performance management and restructuring activities, ensuring proper legal processes are followed. HR Excellence Contributes to/leads people projects (Globally or EMEA) that drive improvement and deliver new value for the Ciena people promise. Promoting self-service (Tier 0) to employees and managers, freeing up HR team to focus on higher value activities. Constantly reviewing and developing Tier 0 Content so that it is up to date and relevant. Identifying new areas for HR improvement, such as automation or process improvement. Support the development, set up and review of HR policies and documents across EMEA. Process HR paperwork and system updates in an accurate and timely manner (eg promotions, transfers, leavers, relocations etc). Input and update data to WorkDay system, ensuring it remains current and accurate. Work closely with the payroll team to answer queries and ensure accurate processing each month. Maintains all electronic HR files and correspondence in line with GDPR. May need to perform general administrative duties from time to time, including raising POs and assisting with invoice processing for the EMEA HR team. Collaboration with stakeholders: you will be in the center of our regional operation, interacting daily with employees and colleagues of all areas and levels, from different cultures and countries. Qualities we admire: Someone that shares our passion for technology and Core Values (Velocity, Integrity, Innovation, Outstanding People and Customer First). Employee relations experience. Knowledge and experience of the EMEA region and the employment landscape. Detail-oriented and committed to a high degree of accuracy. Strong logical thinker who applies good judgement to employee situations. Highly ethical and able to deal with confidential issues with tact & discretion. Excellent organizational skills and abilities. Capable of effectively managing multiple demands from a variety of sources, remains calm under pressure. Have strong focus on customer service and meeting the demands of internal and external clients. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. CienaLife
Circa £45k, salary dependant on skills and experience Base location in either Lincoln or Huntingdon (depending on your location) and home working (expectation is 2 days in the office) Permanent Full time, 37 hours per week Do you have prior experience of Enterprise Data Engineering, dimensional modelling? Do you have experience of working within an Agile environment or are keen to work in one? Do you like to always explore, learn, challenge yourself and are a good team player? If you can answer yes to the above we have an exciting opportunity for you with our expanding team! The Data and Digital Services team will transform the way data and digital services are provided in Anglian Water, moving from an order-taker service to a trusted, informed partner. The data service will go beyond the traditional data warehouse to provide a modern business intelligence capability that supports distributed (crowd-sourced) reporting and analytics, allowing business SMEs and data and analytics SMEs to work hand in hand to deliver insight to drive business performance. The team will keep the BI service in step with emerging technologies and practices to ensure their activities continue to align to externally recognised best practices. What will my role involve? The Enterprise Data Engineer is a T-shaped professional (also referred to as a generalised specialist) with identifiable core skills yet with an ability to work across multiple disciplines (both technical and non-technical) as required. The Enterprise Data Engineer whilst having core skills to enable them to deliver data and analytical solutions on our analytics and big data platform, you will also act as a technical expert in all aspects of delivery and provide leadership and guidance to small project teams/resources in a collaborative way. You will be expected to work in Agile/Scrum environment in a squad model consisting of various other developers. You may be expected to work as lead on the squad and/or fulfil other roles within the squad. The Enterprise Data Engineer will have the core skills to be able to carry out following activities: Actively contribute to work estimation Adopt and embed agile development and continuous improvement into team ways of working Support the on boarding of new team members & coach other Data Engineers Actively contribute to drafting and updating our service policies, procedures, work instructions and guidance notes. As a BI Solution Architect/Dimensional Modeller, design robust, secure and supportable corporate data solutions to meet business requirements following dimensional modelling methodology, considering privacy by design and self-service capabilities by default. As an ETL Developer, develop, test and/or quality assure extracts of data from corporate systems into the Data Lake As a Semantic Layer Developer, develop, test and/or quality assure semantic models As a Report Developer, develop, test and/or quality assure reports, visualisations and dashboards, producing lo-fi and hi-fi wireframes and capturing purpose. As a Test Automation Specialist, responsible for building new automated test frameworks, for developing test harnesses for each component and be responsible for raising the overall test coverage across the project. would work with each squad to ensure the culture of automated testing is embraced and that any technical challenges are resolved. These processes are essential to building robust delivery pipelines if the solution is to adopt modern DevOps processes. What does it take to be an Enterprise Data Engineer? Previous strong experience in data engineering ideally using Databricks, Azure Data Factory, Spark, Python, SQL, PowerBI Strong data engineering experience atleast 3-5 years Dimensional data modelling Experience in delivering end to end BI solution from requirements, design to delivery Experience of working within an Agile/Scrum environment Experience/understanding of Product lifecycle management Knowledge of Azure DevOps or similar tools As a valued employee, you’ll be entitled to: Personal private health care 26 days annual leave - rising with length of service Flexible working Pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. Why Anglian Water? Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we’re proud of the difference we make. We put people at the heart of our business and we truly love what we do! If you’re passionate about what you do and would like to make a difference then we’d love to hear from you. Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women’s Utility Network. Closing Date: 2nd July 2025
Jul 01, 2025
Full time
Circa £45k, salary dependant on skills and experience Base location in either Lincoln or Huntingdon (depending on your location) and home working (expectation is 2 days in the office) Permanent Full time, 37 hours per week Do you have prior experience of Enterprise Data Engineering, dimensional modelling? Do you have experience of working within an Agile environment or are keen to work in one? Do you like to always explore, learn, challenge yourself and are a good team player? If you can answer yes to the above we have an exciting opportunity for you with our expanding team! The Data and Digital Services team will transform the way data and digital services are provided in Anglian Water, moving from an order-taker service to a trusted, informed partner. The data service will go beyond the traditional data warehouse to provide a modern business intelligence capability that supports distributed (crowd-sourced) reporting and analytics, allowing business SMEs and data and analytics SMEs to work hand in hand to deliver insight to drive business performance. The team will keep the BI service in step with emerging technologies and practices to ensure their activities continue to align to externally recognised best practices. What will my role involve? The Enterprise Data Engineer is a T-shaped professional (also referred to as a generalised specialist) with identifiable core skills yet with an ability to work across multiple disciplines (both technical and non-technical) as required. The Enterprise Data Engineer whilst having core skills to enable them to deliver data and analytical solutions on our analytics and big data platform, you will also act as a technical expert in all aspects of delivery and provide leadership and guidance to small project teams/resources in a collaborative way. You will be expected to work in Agile/Scrum environment in a squad model consisting of various other developers. You may be expected to work as lead on the squad and/or fulfil other roles within the squad. The Enterprise Data Engineer will have the core skills to be able to carry out following activities: Actively contribute to work estimation Adopt and embed agile development and continuous improvement into team ways of working Support the on boarding of new team members & coach other Data Engineers Actively contribute to drafting and updating our service policies, procedures, work instructions and guidance notes. As a BI Solution Architect/Dimensional Modeller, design robust, secure and supportable corporate data solutions to meet business requirements following dimensional modelling methodology, considering privacy by design and self-service capabilities by default. As an ETL Developer, develop, test and/or quality assure extracts of data from corporate systems into the Data Lake As a Semantic Layer Developer, develop, test and/or quality assure semantic models As a Report Developer, develop, test and/or quality assure reports, visualisations and dashboards, producing lo-fi and hi-fi wireframes and capturing purpose. As a Test Automation Specialist, responsible for building new automated test frameworks, for developing test harnesses for each component and be responsible for raising the overall test coverage across the project. would work with each squad to ensure the culture of automated testing is embraced and that any technical challenges are resolved. These processes are essential to building robust delivery pipelines if the solution is to adopt modern DevOps processes. What does it take to be an Enterprise Data Engineer? Previous strong experience in data engineering ideally using Databricks, Azure Data Factory, Spark, Python, SQL, PowerBI Strong data engineering experience atleast 3-5 years Dimensional data modelling Experience in delivering end to end BI solution from requirements, design to delivery Experience of working within an Agile/Scrum environment Experience/understanding of Product lifecycle management Knowledge of Azure DevOps or similar tools As a valued employee, you’ll be entitled to: Personal private health care 26 days annual leave - rising with length of service Flexible working Pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. Why Anglian Water? Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we’re proud of the difference we make. We put people at the heart of our business and we truly love what we do! If you’re passionate about what you do and would like to make a difference then we’d love to hear from you. Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women’s Utility Network. Closing Date: 2nd July 2025
Job details Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Norwich, Nottingham, Plymouth, Reading, South Coast - Southampton, Watford Capability: Tax & Law Experience Level: Director Type: Full Time or Part Time Service Line: Global Comp & Trans Contract type: Permanent Job description At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG's GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. Our clients leverage KPMG's compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation. Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model. We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business. We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. We are looking for talented Directors to join us with experience in a broad range of areas including: Deep tax compliance, automation and reporting expertise, particularly around indirect taxes, including EMEA compliance Experience of end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax Experience advising on appropriate tax technology to support compliance and reporting processes Deep tax technology implementation experience, including requirements gathering from a tax, IT & User Interface perspective, and creating and reviewing design documentation Deep tax transformation experience, including tax governance, process design and improvement Project management Client and engagement management In addition to these key areas, other desirable but not essential skills include: ERP implementation experience Data, data bases, data transmission and data transformation including an understanding of structured query language (SQL) Analysing large volumes of data Designing cloud-based practical applications from a tax perspective Acting as a functionality translator, being the primary liaison between technology teams and tax teams Roles & Responsibilities: Leading the overall delivery of tax transformation and technology projects, often as part of a wider finance transformation program Helping clients to design, build and deploy automation solutions which are designed for Tax Supporting our clients in designing systems which address tax requirements in different countries in the optimal way Working together with Tax Transformation and GCT colleagues as well as other teams in KPMG such as Consulting Helping clients develop robust global governance and control frameworks Develop our service offerings and service delivery models Establishing and maintaining strong client relationships with our clients Performance manage Senior Managers and Managers and oversee the output from offshore resource in order to deliver client projects; Identify opportunities to provide additional services that the client may need and liaise with subject specialists Coaching and technical support for other team members Follow KPMG best practice and policy. Qualifications and Skills: Deep experience of technology and automation to drive efficiency, risk management and value Excellent communication skills, with the ability to quickly adapt to a range of situations and audiences from both written and oral perspective Strong attention to detail, to enable you to review complex technical problems, whilst maintaining an overall strategic and customer service focused perspective, for all deliverables we produce for our clients Excellent internal networking skills with the ability to confidently and knowledgably communicate with other Managers, Senior Managers, Directors and Partners within our professional services environment Strong business development and client facing skills with a proven history of being able to identify opportunities and convert them to commercial projects Excellent project management skills and an ability to manage your own workload, as well as the workloads of others in your team.
Jul 01, 2025
Full time
Job details Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Norwich, Nottingham, Plymouth, Reading, South Coast - Southampton, Watford Capability: Tax & Law Experience Level: Director Type: Full Time or Part Time Service Line: Global Comp & Trans Contract type: Permanent Job description At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG's GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. Our clients leverage KPMG's compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation. Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model. We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business. We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. We are looking for talented Directors to join us with experience in a broad range of areas including: Deep tax compliance, automation and reporting expertise, particularly around indirect taxes, including EMEA compliance Experience of end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax Experience advising on appropriate tax technology to support compliance and reporting processes Deep tax technology implementation experience, including requirements gathering from a tax, IT & User Interface perspective, and creating and reviewing design documentation Deep tax transformation experience, including tax governance, process design and improvement Project management Client and engagement management In addition to these key areas, other desirable but not essential skills include: ERP implementation experience Data, data bases, data transmission and data transformation including an understanding of structured query language (SQL) Analysing large volumes of data Designing cloud-based practical applications from a tax perspective Acting as a functionality translator, being the primary liaison between technology teams and tax teams Roles & Responsibilities: Leading the overall delivery of tax transformation and technology projects, often as part of a wider finance transformation program Helping clients to design, build and deploy automation solutions which are designed for Tax Supporting our clients in designing systems which address tax requirements in different countries in the optimal way Working together with Tax Transformation and GCT colleagues as well as other teams in KPMG such as Consulting Helping clients develop robust global governance and control frameworks Develop our service offerings and service delivery models Establishing and maintaining strong client relationships with our clients Performance manage Senior Managers and Managers and oversee the output from offshore resource in order to deliver client projects; Identify opportunities to provide additional services that the client may need and liaise with subject specialists Coaching and technical support for other team members Follow KPMG best practice and policy. Qualifications and Skills: Deep experience of technology and automation to drive efficiency, risk management and value Excellent communication skills, with the ability to quickly adapt to a range of situations and audiences from both written and oral perspective Strong attention to detail, to enable you to review complex technical problems, whilst maintaining an overall strategic and customer service focused perspective, for all deliverables we produce for our clients Excellent internal networking skills with the ability to confidently and knowledgably communicate with other Managers, Senior Managers, Directors and Partners within our professional services environment Strong business development and client facing skills with a proven history of being able to identify opportunities and convert them to commercial projects Excellent project management skills and an ability to manage your own workload, as well as the workloads of others in your team.
Description Account Manager, Paid Search Job title: Account Manager, Paid Search Client: Ford Reports to: Account Director About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As "Growth Architects,' we drive growth that benefits all stakeholders - better for people, planet, and business - by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary and Impact The role exists within Mindshare Channels & Solutions to support a growing team Paid Search specialist team. We are looking for an experience Paid Search Account Manager who will play an instrumental role in further developing our offering by taking ownership of the ongoing client engagement, managing a team of Paid Search SAEs and AEs and support the Account Director to implement the strategic vision of the account and team. In this role, you will also work closely with other sister agencies in the network, creative agencies, data teams, PR etc. The Ideal Candidate The candidate will report into the Paid Search Account Director. Working within the Paid Search team, they will be integral to achieving client goals, and the development and optimization of Paid Search activity as part of integrated multi-channel campaigns. The ideal candidate will be expected to use their own initiative to manage Google and Bing campaigns via extensive use of bid management platforms. You will be expected to champion the Mindshare Channels and Solutions best practice approach to delivering campaigns, multi market strategy coordination and communication. You will lead by example, taking responsibility for the guidance and development of junior members of the team. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Essential Criteria Exceptional hands-on Paid Search experience and comprehensive knowledge of best practice Experience supporting, developing, and mentoring junior team members Experience managing Brand and DR campaigns, optimising accounts to achieve performance targets An expert in developing and implementing audience strategies to optimise Paid Search campaigns Experienced in applying bid rules, buying methods and automation to optimise and complement campaign management tasks Proficient in using advance features available within the native and 3rd party Paid Search platforms (SA360/Marin/Kenshoo etc.) and tracking platforms like GA, DoubleClick and Adobe Analytics Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back internally and to clients Aware of how Paid Search can integrate with other digital and offline channels Able to devise a testing approach/roadmap delivering statistically significant results and insights Experience working with client leadership, developing day to day client relationships Analytically minded with very good attention to detail, able to identify trends in large data sets Desirable Criteria Language skills Expected Impact Delivering client performance Leading the planning, creation, and on-going management of Paid Search campaigns Carrying out health checks on the accounts to ensure they are set up and running as per Mindshare best practice Proactively performing regular optimization of accounts, monitoring market changes and identifying development opportunities Creating and leading the execution of development and testing plans including media owner betas where possible Preparing presentations and leading client calls and face to face meetings Working with the AD to devise campaign strategy and translate this into campaign delivery Raising our profile Playing an active role in team meetings and agency events Writing case studies of great work delivered by the team Volunteering to assist with new business pitches, and other cross-agency initiatives Inspiring our people Collaborating with other digital teams within the Mindshare Channels and Solutions department Delegating and managing workloads across the junior members of the team Contributing to and owning personal development plans Arranging/attending training to progress you and the team's knowledge and capability Motivating junior team members to develop their knowledge of social best practices Supporting the educating of planning teams on the benefits and purpose of Paid Search Driving our process Making full use of the technology available, implementing processes and practices that maximize operational efficiencies The accurate management of budgets, adhering to the company finance process Taking responsibility for junior team members accurately following all aspects of company process Identifying opportunities for process improvement, and providing recommendations Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Jul 01, 2025
Full time
Description Account Manager, Paid Search Job title: Account Manager, Paid Search Client: Ford Reports to: Account Director About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As "Growth Architects,' we drive growth that benefits all stakeholders - better for people, planet, and business - by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary and Impact The role exists within Mindshare Channels & Solutions to support a growing team Paid Search specialist team. We are looking for an experience Paid Search Account Manager who will play an instrumental role in further developing our offering by taking ownership of the ongoing client engagement, managing a team of Paid Search SAEs and AEs and support the Account Director to implement the strategic vision of the account and team. In this role, you will also work closely with other sister agencies in the network, creative agencies, data teams, PR etc. The Ideal Candidate The candidate will report into the Paid Search Account Director. Working within the Paid Search team, they will be integral to achieving client goals, and the development and optimization of Paid Search activity as part of integrated multi-channel campaigns. The ideal candidate will be expected to use their own initiative to manage Google and Bing campaigns via extensive use of bid management platforms. You will be expected to champion the Mindshare Channels and Solutions best practice approach to delivering campaigns, multi market strategy coordination and communication. You will lead by example, taking responsibility for the guidance and development of junior members of the team. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Essential Criteria Exceptional hands-on Paid Search experience and comprehensive knowledge of best practice Experience supporting, developing, and mentoring junior team members Experience managing Brand and DR campaigns, optimising accounts to achieve performance targets An expert in developing and implementing audience strategies to optimise Paid Search campaigns Experienced in applying bid rules, buying methods and automation to optimise and complement campaign management tasks Proficient in using advance features available within the native and 3rd party Paid Search platforms (SA360/Marin/Kenshoo etc.) and tracking platforms like GA, DoubleClick and Adobe Analytics Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back internally and to clients Aware of how Paid Search can integrate with other digital and offline channels Able to devise a testing approach/roadmap delivering statistically significant results and insights Experience working with client leadership, developing day to day client relationships Analytically minded with very good attention to detail, able to identify trends in large data sets Desirable Criteria Language skills Expected Impact Delivering client performance Leading the planning, creation, and on-going management of Paid Search campaigns Carrying out health checks on the accounts to ensure they are set up and running as per Mindshare best practice Proactively performing regular optimization of accounts, monitoring market changes and identifying development opportunities Creating and leading the execution of development and testing plans including media owner betas where possible Preparing presentations and leading client calls and face to face meetings Working with the AD to devise campaign strategy and translate this into campaign delivery Raising our profile Playing an active role in team meetings and agency events Writing case studies of great work delivered by the team Volunteering to assist with new business pitches, and other cross-agency initiatives Inspiring our people Collaborating with other digital teams within the Mindshare Channels and Solutions department Delegating and managing workloads across the junior members of the team Contributing to and owning personal development plans Arranging/attending training to progress you and the team's knowledge and capability Motivating junior team members to develop their knowledge of social best practices Supporting the educating of planning teams on the benefits and purpose of Paid Search Driving our process Making full use of the technology available, implementing processes and practices that maximize operational efficiencies The accurate management of budgets, adhering to the company finance process Taking responsibility for junior team members accurately following all aspects of company process Identifying opportunities for process improvement, and providing recommendations Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Job Title - Principal Public Health Engineer ( Process Water Specialist) Location - Bristol ( Cardiff or Birmingham) Joining Arup Arup's purpose, shared valuesand collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Our Public Health Engineering team deliver projects across a wide range of sectors including commercial, property, science and industry, and education. As we continue to grow and strengthen our technical capabilities, we are seeking a Principal Public Health Engineer with a strong background in process water to join our team and contribute to developing the technical excellence and reputation of our team. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! The Opportunity This is an exciting opportunity for a highly skilled engineer with a passion for design excellence, technical leadership, and collaborative working. You will play a pivotal role in shaping and delivering multidisciplinary projects, from concept through to completion, ensuring outstanding outcomes for our clients. As a Principal Public Health Engineer, you will be a key part of the Building Services Engineering team, working on multidisciplinary projects providing guidance to other engineers and working alongside building physicists, sustainability consultants, energy and carbon consultants and BIM modellers. This team forms part of the wider region which includes civil, structural, fire, acoustics, specialist lighting, and other engineering disciplines This role will involve leading the design and delivery of public health engineering services on complex, multidisciplinary projects across a range of sectors. You will be responsible for ensuring technical quality, effective coordination, and successful project outcomes, all within agreed budgets and timelines. A key focus of the role is providing specialist expertise in process water systems, particularly for mission-critical environments such as data centres and industrial facilities. You will play a central role in advancing the team's technical capabilities in this area, helping to build a strong reputation for excellence. You will support the development of less experienced team members through mentoring and technical guidance, fostering a culture of knowledge sharing and continuous improvement. Collaboration will be essential, as you work closely with clients, architects, and interdisciplinary teams to deliver innovative and sustainable design solutions. Your engineering expertise will contribute to achieving net zero carbon goals, ensuring that environmental impact is considered at every stage of the project. In addition, you will manage project finances, including preparing fee proposals and engaging in commercial discussions with clients. The role also includes supporting business development activities and contributing to bid preparation. You will be encouraged to embrace digital tools and automation to enhance project delivery and explore new opportunities for integrated, technology-driven services. At Arup, you belong to an extraordinary collective in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this job right for you? We're looking for a candidate who has: A degree in Engineering, Building Services, or a related field, with Chartered Engineer status (e.g., via IMechE or CIBSE). Extensive experience in public health engineering design, including domestic water, gas, and drainage systems, with specialist knowledge of process and cooling water systems; including but not limited to process water treatment technologies, water quality management, and cooling water systems (Experience with medical and compressed gas systems, fire suppression, and below-ground drainage design would also be beneficial for this role) Proven leadership on large-scale, complex projects in science and industrial sectors, with strong awareness of relevant legislation and sustainability standards (including UN SDGs). Skills in project and team management, including mentoring, workload coordination, and financial oversight. Proficiency in BIM tools (e.g., Revit, AutoCAD) and committed to digital innovation in design and delivery. Not ready to apply just yet, or have a few questions? Contact Louise Raisbeck (). Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Louise.Raisbeck()to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit our Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list. Closing Date - 20th July 2025
Jul 01, 2025
Full time
Job Title - Principal Public Health Engineer ( Process Water Specialist) Location - Bristol ( Cardiff or Birmingham) Joining Arup Arup's purpose, shared valuesand collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Our Public Health Engineering team deliver projects across a wide range of sectors including commercial, property, science and industry, and education. As we continue to grow and strengthen our technical capabilities, we are seeking a Principal Public Health Engineer with a strong background in process water to join our team and contribute to developing the technical excellence and reputation of our team. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! The Opportunity This is an exciting opportunity for a highly skilled engineer with a passion for design excellence, technical leadership, and collaborative working. You will play a pivotal role in shaping and delivering multidisciplinary projects, from concept through to completion, ensuring outstanding outcomes for our clients. As a Principal Public Health Engineer, you will be a key part of the Building Services Engineering team, working on multidisciplinary projects providing guidance to other engineers and working alongside building physicists, sustainability consultants, energy and carbon consultants and BIM modellers. This team forms part of the wider region which includes civil, structural, fire, acoustics, specialist lighting, and other engineering disciplines This role will involve leading the design and delivery of public health engineering services on complex, multidisciplinary projects across a range of sectors. You will be responsible for ensuring technical quality, effective coordination, and successful project outcomes, all within agreed budgets and timelines. A key focus of the role is providing specialist expertise in process water systems, particularly for mission-critical environments such as data centres and industrial facilities. You will play a central role in advancing the team's technical capabilities in this area, helping to build a strong reputation for excellence. You will support the development of less experienced team members through mentoring and technical guidance, fostering a culture of knowledge sharing and continuous improvement. Collaboration will be essential, as you work closely with clients, architects, and interdisciplinary teams to deliver innovative and sustainable design solutions. Your engineering expertise will contribute to achieving net zero carbon goals, ensuring that environmental impact is considered at every stage of the project. In addition, you will manage project finances, including preparing fee proposals and engaging in commercial discussions with clients. The role also includes supporting business development activities and contributing to bid preparation. You will be encouraged to embrace digital tools and automation to enhance project delivery and explore new opportunities for integrated, technology-driven services. At Arup, you belong to an extraordinary collective in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this job right for you? We're looking for a candidate who has: A degree in Engineering, Building Services, or a related field, with Chartered Engineer status (e.g., via IMechE or CIBSE). Extensive experience in public health engineering design, including domestic water, gas, and drainage systems, with specialist knowledge of process and cooling water systems; including but not limited to process water treatment technologies, water quality management, and cooling water systems (Experience with medical and compressed gas systems, fire suppression, and below-ground drainage design would also be beneficial for this role) Proven leadership on large-scale, complex projects in science and industrial sectors, with strong awareness of relevant legislation and sustainability standards (including UN SDGs). Skills in project and team management, including mentoring, workload coordination, and financial oversight. Proficiency in BIM tools (e.g., Revit, AutoCAD) and committed to digital innovation in design and delivery. Not ready to apply just yet, or have a few questions? Contact Louise Raisbeck (). Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Louise.Raisbeck()to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit our Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list. Closing Date - 20th July 2025
The Role: We are seeking a Business Resilience & Regulatory Specialist to play a key role in ensuring compliance with the Digital Operational Resilience Act (DORA) and supporting the transition to business-as-usual (BAU) processes. This role is strategically critical in strengthening our operational resilience, ensuring regulatory compliance, and mitigating potential operational disruptions. The successful candidate will have a strong regulatory background and be pivotal in meeting program delivery requirements while coordinating with various stakeholders. Experience in managing key stakeholder relationships and a solid technical understanding are essential. Responsibilities: Regulatory Compliance & Framework Development: Support the implementation of a comprehensive business resilience framework aligned with DORA and other regulatory requirements (e.g., NIST, ISO 22301, ISO 27001). Develop training materials, policies, controls, and risk assessment methodologies to ensure adherence to regulatory standards. Support key pillars of the DORA program, including ICT Risk Management, Digital Resilience Testing, and Third-Party Risk Management (TPRM). Stakeholder Coordination & Engagement: Design and execute DORA related workshops to support the successful delivery of the DORA programme. Ensure all stakeholders are engaged and informed during the DORA compliance implementation and transition to BAU. Facilitate program delivery requirements and track progress towards compliance objectives. Work closely with SMEs, legal teams, and business functions to ensure seamless regulatory adherence. Training & Awareness: Design and execute DORA related workshops to support the successful delivery of the DORA programme. Develop and deliver training programs to educate employees on resilience and risk management practices. Foster a culture of preparedness and continuous improvement across ION Markets. Experience, Skills and Qualifications: Bachelor's or Master's degree in Business, Risk Management, Cybersecurity, Information Technology, or a related field. Minimum 5 years of experience in cybersecurity, operational resilience, systems architecture, or related fields, with extensive exposure to Operational Resilience, particularly DORA. Strong understanding of UK regulatory requirements and frameworks such as DORA, NIST, ISO 22301, and ISO 27001. Proven experience conducting risk assessments, regulatory compliance reviews, and resilience testing. Ability to translate regulatory requirements into actionable plans and track them to completion. Strong stakeholder management and ability to work with cross-functional teams in a fast-paced, regulatory-driven environment. Proficiency in risk management tools, business continuity software, and regulatory reporting systems. Preferred Skills & Competencies: Certifications such as CISSP, CISM, CRISC, or CBCP are highly desirable. Experience in Agile environments and managing multiple priorities efficiently. Strong analytical, problem-solving, and organizational skills. Excellent communication and presentation skills, with the ability to convey complex regulatory information to diverse stakeholders. A collaborative mindset with the ability to work effectively in complex environments. If you are passionate about operational resilience, regulatory compliance, and risk management, we encourage you to apply and contribute to strengthening our organization's resilience framework. About Us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor
Jul 01, 2025
Full time
The Role: We are seeking a Business Resilience & Regulatory Specialist to play a key role in ensuring compliance with the Digital Operational Resilience Act (DORA) and supporting the transition to business-as-usual (BAU) processes. This role is strategically critical in strengthening our operational resilience, ensuring regulatory compliance, and mitigating potential operational disruptions. The successful candidate will have a strong regulatory background and be pivotal in meeting program delivery requirements while coordinating with various stakeholders. Experience in managing key stakeholder relationships and a solid technical understanding are essential. Responsibilities: Regulatory Compliance & Framework Development: Support the implementation of a comprehensive business resilience framework aligned with DORA and other regulatory requirements (e.g., NIST, ISO 22301, ISO 27001). Develop training materials, policies, controls, and risk assessment methodologies to ensure adherence to regulatory standards. Support key pillars of the DORA program, including ICT Risk Management, Digital Resilience Testing, and Third-Party Risk Management (TPRM). Stakeholder Coordination & Engagement: Design and execute DORA related workshops to support the successful delivery of the DORA programme. Ensure all stakeholders are engaged and informed during the DORA compliance implementation and transition to BAU. Facilitate program delivery requirements and track progress towards compliance objectives. Work closely with SMEs, legal teams, and business functions to ensure seamless regulatory adherence. Training & Awareness: Design and execute DORA related workshops to support the successful delivery of the DORA programme. Develop and deliver training programs to educate employees on resilience and risk management practices. Foster a culture of preparedness and continuous improvement across ION Markets. Experience, Skills and Qualifications: Bachelor's or Master's degree in Business, Risk Management, Cybersecurity, Information Technology, or a related field. Minimum 5 years of experience in cybersecurity, operational resilience, systems architecture, or related fields, with extensive exposure to Operational Resilience, particularly DORA. Strong understanding of UK regulatory requirements and frameworks such as DORA, NIST, ISO 22301, and ISO 27001. Proven experience conducting risk assessments, regulatory compliance reviews, and resilience testing. Ability to translate regulatory requirements into actionable plans and track them to completion. Strong stakeholder management and ability to work with cross-functional teams in a fast-paced, regulatory-driven environment. Proficiency in risk management tools, business continuity software, and regulatory reporting systems. Preferred Skills & Competencies: Certifications such as CISSP, CISM, CRISC, or CBCP are highly desirable. Experience in Agile environments and managing multiple priorities efficiently. Strong analytical, problem-solving, and organizational skills. Excellent communication and presentation skills, with the ability to convey complex regulatory information to diverse stakeholders. A collaborative mindset with the ability to work effectively in complex environments. If you are passionate about operational resilience, regulatory compliance, and risk management, we encourage you to apply and contribute to strengthening our organization's resilience framework. About Us We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor
Internal Job Title: Interim Senior Commercial Counsel (5-month FTC) Business: Lucy Group Ltd Location: Oxford (Hybrid) Job Reference No: 4117 Job Purpose: As Interim Senior Commercial Counsel, reporting into the Lucy Group Head of Legal, this role requires a problem-solving and solutions oriented senior legal professional, and, as a senior member of the in-house Legal Department. The role is an active business partner and trusted adviser to the businesses and Group functions, able to work with colleagues at a number of different levels of the business. Business Overview: Lucy Group is a multinational private company based in Oxford, UK. Through our various businesses, we're on a mission to enable the global shift to electrification and make the built environment sustainable. With around 1800 people across five continents and a turnover exceeding £400m, we're growing rapidly, both organically and through acquisition. Key Areas of Operation: Lucy Electric: electrical equipment, controls, and automation for medium and low voltage secondary power distribution. Lucy Controls: intelligent street lighting, electric vehicle charging infrastructure, and smart city management solutions. Lucy Real Estate: sustainable living through residential property development, lettings and management, primarily in Oxfordshire. Job Dimensions: This role is responsible for providing commercial legal support to all Lucy Group companies under the direction of the Group Legal Department. The role holder will provide commercial legal advice and support to all Lucy Group companies on corporate, commercial, employment, property and intellectual property matters. It will support in areas such as tenders and contracts review, non-disclosure agreements and a broad range of other legal processes and documentation. Key Accountabilities: These will include: Advise the Lucy Electric and Lucy Controls businesses on a variety of legal matters including M&A, corporate, sales and purchasing commercial contracts, IP, IT and litigation, with minimal supervision. Support the Group Head of Legal with a review of tenders and contracts (both sales and procurement) for the various Lucy Group companies. Apply business and legal judgment to proposed deals, relationships, and other issues requiring legal or compliance attention. Manage external legal counsel, where required, to ensure advice is given in a timely and cost-effective manner and within budgetary constraints. Provide advice to operational teams on appropriate strategies in relation to disputes that have not yet been formalised. Ideally, advise on regulatory including international trade controls and data privacy law. Qualifications, Knowledge and Experience Minimum: Degree or equivalent - qualified lawyer Expert knowledge of company law, contract law, property and intellectual property law. Strong drafting and analytical skills Basic experience of coordinating the work of others (4 to 6 months) Excellence : Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue. Trusted : Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Working Together : Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others. Daring to Differentiate : Creates new and better ways for the organization to be successful. For example, constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions. Caring : Recognizes the value that different perspectives and cultures bring to an organization. For example, grasps the uniqueness of each individual and challenges others who use stereotypes. Seeks out opportunities to learn and put into practice ideas from others with different perspectives, backgrounds, etc. Technical Skills Policies, Processes and Procedures : Has sound knowledge of the policies, processes and procedures for their role and their department/function. Assists with developing and improving them and ensures the compliance of their respective policies, processes and procedures for their department/function. Assists with the development and creation of new policies, processes and procedures. No skill components assigned Policy and Regulation : Works at an advanced level to interpret and apply knowledge of laws, regulations and policies in the area of expertise. Typically works independently and provides guidance. No skill components assigned Planning, Prioritising and Organising: Applies comprehensive knowledge / skills to their day to day planning, prioritising and organising of their work, tasks and/or events including for the year ahead, ensuring business alignment where appropriate. Develops appropriate plans or performs necessary actions based on recommendations and requirements. Supports others in their planning, prioritising and organising activities. Data Management : Devises and implements master data management processes, including classification, security, quality, ethical principles, retrieval and retention processes. Derives data management structures and metadata to support consistency of information retrieval, combination, analysis, pattern recognition and interpretation, throughout the organisation. Plans effective data storage, sharing and publishing within the organisation. Independently validates external information from multiple sources. Assesses issues which might prevent the organisation from making maximum use of its information assets. Document Management : Works at an advanced level to use document management tools to manage, view, organize, and store documents. Typically works independently and provides guidance. Role Orientated Support : Works with expert competence to employ customer-oriented behaviours that help to connect with internal/external customers in productive and efficient ways, creating positive, defining moments and resolving any issues or answering any questions through to a suitable outcome. Able to offer specialist advice and guidance where necessary and give targeted training when required. Viewed as the departmental/functions SME in their field. Legal Research : Conduct research on specific legal issues and providing updates on new legislative changes affecting Lucy Group companies including via the legal pages on the group intranet. Microsoft Office Suite : Comfortable using the software and has a broad understanding of the functions including some advanced functions on some or all of the applications (Word, Excel, PowerPoint, Outlook and Teams) Analytical Skills : Evaluates the need for analytics, assesses the problems to be solved and what internal or external data sources to use or acquire. Specifies and applies appropriate mathematical, statistical, predictive modelling or machine-learning techniques to analyse data, generate insights, create value, and support decision-making. Manages reviews of the benefits and value of analytics techniques and tools and recommends improvements. Contributes to the development of analytics policy, standards and guidelines Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today! Strictly Necessary Always Active Analytics analytics Toggle Analytics services serve to improve the performance and functionality of this website by collecting and reporting information anonymously. Marketing marketing Toggle Marketing services are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Do not sell or share my personal information Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
Jul 01, 2025
Full time
Internal Job Title: Interim Senior Commercial Counsel (5-month FTC) Business: Lucy Group Ltd Location: Oxford (Hybrid) Job Reference No: 4117 Job Purpose: As Interim Senior Commercial Counsel, reporting into the Lucy Group Head of Legal, this role requires a problem-solving and solutions oriented senior legal professional, and, as a senior member of the in-house Legal Department. The role is an active business partner and trusted adviser to the businesses and Group functions, able to work with colleagues at a number of different levels of the business. Business Overview: Lucy Group is a multinational private company based in Oxford, UK. Through our various businesses, we're on a mission to enable the global shift to electrification and make the built environment sustainable. With around 1800 people across five continents and a turnover exceeding £400m, we're growing rapidly, both organically and through acquisition. Key Areas of Operation: Lucy Electric: electrical equipment, controls, and automation for medium and low voltage secondary power distribution. Lucy Controls: intelligent street lighting, electric vehicle charging infrastructure, and smart city management solutions. Lucy Real Estate: sustainable living through residential property development, lettings and management, primarily in Oxfordshire. Job Dimensions: This role is responsible for providing commercial legal support to all Lucy Group companies under the direction of the Group Legal Department. The role holder will provide commercial legal advice and support to all Lucy Group companies on corporate, commercial, employment, property and intellectual property matters. It will support in areas such as tenders and contracts review, non-disclosure agreements and a broad range of other legal processes and documentation. Key Accountabilities: These will include: Advise the Lucy Electric and Lucy Controls businesses on a variety of legal matters including M&A, corporate, sales and purchasing commercial contracts, IP, IT and litigation, with minimal supervision. Support the Group Head of Legal with a review of tenders and contracts (both sales and procurement) for the various Lucy Group companies. Apply business and legal judgment to proposed deals, relationships, and other issues requiring legal or compliance attention. Manage external legal counsel, where required, to ensure advice is given in a timely and cost-effective manner and within budgetary constraints. Provide advice to operational teams on appropriate strategies in relation to disputes that have not yet been formalised. Ideally, advise on regulatory including international trade controls and data privacy law. Qualifications, Knowledge and Experience Minimum: Degree or equivalent - qualified lawyer Expert knowledge of company law, contract law, property and intellectual property law. Strong drafting and analytical skills Basic experience of coordinating the work of others (4 to 6 months) Excellence : Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue. Trusted : Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. Working Together : Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others. Daring to Differentiate : Creates new and better ways for the organization to be successful. For example, constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions. Caring : Recognizes the value that different perspectives and cultures bring to an organization. For example, grasps the uniqueness of each individual and challenges others who use stereotypes. Seeks out opportunities to learn and put into practice ideas from others with different perspectives, backgrounds, etc. Technical Skills Policies, Processes and Procedures : Has sound knowledge of the policies, processes and procedures for their role and their department/function. Assists with developing and improving them and ensures the compliance of their respective policies, processes and procedures for their department/function. Assists with the development and creation of new policies, processes and procedures. No skill components assigned Policy and Regulation : Works at an advanced level to interpret and apply knowledge of laws, regulations and policies in the area of expertise. Typically works independently and provides guidance. No skill components assigned Planning, Prioritising and Organising: Applies comprehensive knowledge / skills to their day to day planning, prioritising and organising of their work, tasks and/or events including for the year ahead, ensuring business alignment where appropriate. Develops appropriate plans or performs necessary actions based on recommendations and requirements. Supports others in their planning, prioritising and organising activities. Data Management : Devises and implements master data management processes, including classification, security, quality, ethical principles, retrieval and retention processes. Derives data management structures and metadata to support consistency of information retrieval, combination, analysis, pattern recognition and interpretation, throughout the organisation. Plans effective data storage, sharing and publishing within the organisation. Independently validates external information from multiple sources. Assesses issues which might prevent the organisation from making maximum use of its information assets. Document Management : Works at an advanced level to use document management tools to manage, view, organize, and store documents. Typically works independently and provides guidance. Role Orientated Support : Works with expert competence to employ customer-oriented behaviours that help to connect with internal/external customers in productive and efficient ways, creating positive, defining moments and resolving any issues or answering any questions through to a suitable outcome. Able to offer specialist advice and guidance where necessary and give targeted training when required. Viewed as the departmental/functions SME in their field. Legal Research : Conduct research on specific legal issues and providing updates on new legislative changes affecting Lucy Group companies including via the legal pages on the group intranet. Microsoft Office Suite : Comfortable using the software and has a broad understanding of the functions including some advanced functions on some or all of the applications (Word, Excel, PowerPoint, Outlook and Teams) Analytical Skills : Evaluates the need for analytics, assesses the problems to be solved and what internal or external data sources to use or acquire. Specifies and applies appropriate mathematical, statistical, predictive modelling or machine-learning techniques to analyse data, generate insights, create value, and support decision-making. Manages reviews of the benefits and value of analytics techniques and tools and recommends improvements. Contributes to the development of analytics policy, standards and guidelines Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today! Strictly Necessary Always Active Analytics analytics Toggle Analytics services serve to improve the performance and functionality of this website by collecting and reporting information anonymously. Marketing marketing Toggle Marketing services are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Do not sell or share my personal information Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
The National Audit Office (NAO) is seeking a dynamic and visionary Head of HR Information Systems to lead our work in HRIS and Data Analytics. This comes at a crucial time for the NAO as improving our digital and data capabilities to enable innovation is a key pillar of our strategy. Internally we are seeking to get the best from our existing HRIS systems, and to use opportunities created by emerging technologies to enhance our people team functions and add value to the business. The role will lead on setting the strategy and road map for NAO HRIS and Data Analytics as well as programme managing our deliverables in this space. Reporting to the Director of HR Operations, the role will support upskilling the wider people team in digital and data capabilities and provide expert advice and guidance on how teams can leverage emerging technologies and identify process improvements. They will develop strong working relationships across the business, collaborating with stakeholders to achieve buy in and support of HRIS priorities. The NAO uses XCD as its main HR platform, integrated into Certinia which is used for PSA and financial management. We also use PowerBI and iTrent for payroll. This is an exciting opportunity for a systems specialist either with existing expertise in XCD, or the aptitude and interest to quickly develop their knowledge of a new HRIS system. Main Responsibilities: In collaboration with the HR SLT and Digital Services team, develop the NAO's HRIS and Data Analytics strategy and road maps for delivery. Lead the NAO People team's response to emerging technologies, including identifying effective use cases; facilitating learning across teams and providing expert advice on the impact of new tech within the people space. Facilitate the upskilling of the people team in data literacy and competencies. Enhance and embed our approach to HR data analytics, identifying opportunities for effective use of analytics that will support strategic decision making. Programme manage the work of the HRIS team, including prioritisation of tasks - taking account of both time and resourcing requirements; as well as the value add and impact to be achieved for both the people team and wider business. Project manage deliverables, setting milestones and deadlines and keeping these on track. Lead on release management of new software, both internal improvements and central XCD updates. Manage the relationship between HR, Digital Services and InfoSec, keeping HR priorities on track and updating HR SLT of any potential risks to delivery. Build and manage relationships with external HRIS partners and vendors. Support the People team functions to identify opportunities for process improvements and automation to create efficiencies and add value to the end user. Develop and lead a framework for HR data governance. Drive the improvement of data quality across the People functions. Develop and maintain People dashboards and implement key-performance metrics. Working with Information Security and Digital Services teams, ensure all systems, data, processes and functions are compliant with relevant policies and legislation. Lead, coach and mentor junior staff Skills, Knowledge and Experience Required: Proficiency with HRIS and data analytics tools (NAO systems include XCD, Certinia, iTrent although detailed knowledge of these specific systems is not an essential criteria) and a proven ability to quickly get up to speed with new applications. A working knowledge of the employee lifecycle and key HR functions, including but not limited to Recruitment; Pay & Reward, Learning & Development; Performance Management. Experience of developing and using PowerBi Experience in managing a work programme of activities Demonstrable project management and organisational skills Experience of leading system improvements. Knowledge of data protection frameworks, such as GDPR and ISO 27001. Experience in People analytics and data-driven decision making Ability to set and report on people metrics and KPIs. Ability to identify actionable insights and recommendations from data. Knowledge of relevant HR legislation Excellent communication and presentation skills Able to build strong relationships internally and externally Demonstrable leadership skills Qualifications: Degree or equivalent experience in HR, IT, Business Analytics or a related field. Evidence of continuing professional development (e.g., CIPD, HRIS certification) is desirable. How to apply Please submit an up-to-date CV and a covering letter, no longer than two pages, outlining how you meet the skills, knowledge and experience specified above using the apply link by the deadline of Sunday, 6th July. Assessment and interviews are expected to be held in late July Equal opportunities and diversity Disability and Reasonable Adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor.
Jul 01, 2025
Full time
The National Audit Office (NAO) is seeking a dynamic and visionary Head of HR Information Systems to lead our work in HRIS and Data Analytics. This comes at a crucial time for the NAO as improving our digital and data capabilities to enable innovation is a key pillar of our strategy. Internally we are seeking to get the best from our existing HRIS systems, and to use opportunities created by emerging technologies to enhance our people team functions and add value to the business. The role will lead on setting the strategy and road map for NAO HRIS and Data Analytics as well as programme managing our deliverables in this space. Reporting to the Director of HR Operations, the role will support upskilling the wider people team in digital and data capabilities and provide expert advice and guidance on how teams can leverage emerging technologies and identify process improvements. They will develop strong working relationships across the business, collaborating with stakeholders to achieve buy in and support of HRIS priorities. The NAO uses XCD as its main HR platform, integrated into Certinia which is used for PSA and financial management. We also use PowerBI and iTrent for payroll. This is an exciting opportunity for a systems specialist either with existing expertise in XCD, or the aptitude and interest to quickly develop their knowledge of a new HRIS system. Main Responsibilities: In collaboration with the HR SLT and Digital Services team, develop the NAO's HRIS and Data Analytics strategy and road maps for delivery. Lead the NAO People team's response to emerging technologies, including identifying effective use cases; facilitating learning across teams and providing expert advice on the impact of new tech within the people space. Facilitate the upskilling of the people team in data literacy and competencies. Enhance and embed our approach to HR data analytics, identifying opportunities for effective use of analytics that will support strategic decision making. Programme manage the work of the HRIS team, including prioritisation of tasks - taking account of both time and resourcing requirements; as well as the value add and impact to be achieved for both the people team and wider business. Project manage deliverables, setting milestones and deadlines and keeping these on track. Lead on release management of new software, both internal improvements and central XCD updates. Manage the relationship between HR, Digital Services and InfoSec, keeping HR priorities on track and updating HR SLT of any potential risks to delivery. Build and manage relationships with external HRIS partners and vendors. Support the People team functions to identify opportunities for process improvements and automation to create efficiencies and add value to the end user. Develop and lead a framework for HR data governance. Drive the improvement of data quality across the People functions. Develop and maintain People dashboards and implement key-performance metrics. Working with Information Security and Digital Services teams, ensure all systems, data, processes and functions are compliant with relevant policies and legislation. Lead, coach and mentor junior staff Skills, Knowledge and Experience Required: Proficiency with HRIS and data analytics tools (NAO systems include XCD, Certinia, iTrent although detailed knowledge of these specific systems is not an essential criteria) and a proven ability to quickly get up to speed with new applications. A working knowledge of the employee lifecycle and key HR functions, including but not limited to Recruitment; Pay & Reward, Learning & Development; Performance Management. Experience of developing and using PowerBi Experience in managing a work programme of activities Demonstrable project management and organisational skills Experience of leading system improvements. Knowledge of data protection frameworks, such as GDPR and ISO 27001. Experience in People analytics and data-driven decision making Ability to set and report on people metrics and KPIs. Ability to identify actionable insights and recommendations from data. Knowledge of relevant HR legislation Excellent communication and presentation skills Able to build strong relationships internally and externally Demonstrable leadership skills Qualifications: Degree or equivalent experience in HR, IT, Business Analytics or a related field. Evidence of continuing professional development (e.g., CIPD, HRIS certification) is desirable. How to apply Please submit an up-to-date CV and a covering letter, no longer than two pages, outlining how you meet the skills, knowledge and experience specified above using the apply link by the deadline of Sunday, 6th July. Assessment and interviews are expected to be held in late July Equal opportunities and diversity Disability and Reasonable Adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ( ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor.
