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Data Governance Manager
Motability Operations City, London
Description Reporting to the Chief Information Security Officer, the Data Governance Manager is accountable for establishing, leading and continually evolving Motability Operations' enterprise Data Governance capability. The role owns the organisation's Data Governance strategy, operating model and framework, ensuring that data is managed as a trusted, secure and valuable business asset that suppor click apply for full job details
Aug 26, 2026
Full time
Description Reporting to the Chief Information Security Officer, the Data Governance Manager is accountable for establishing, leading and continually evolving Motability Operations' enterprise Data Governance capability. The role owns the organisation's Data Governance strategy, operating model and framework, ensuring that data is managed as a trusted, secure and valuable business asset that suppor click apply for full job details
Data Governance Manager
Motability Operations Bristol, Somerset
Description Reporting to the Chief Information Security Officer, the Data Governance Manager is accountable for establishing, leading and continually evolving Motability Operations' enterprise Data Governance capability. The role owns the organisation's Data Governance strategy, operating model and framework, ensuring that data is managed as a trusted, secure and valuable business asset that suppor click apply for full job details
Aug 26, 2026
Full time
Description Reporting to the Chief Information Security Officer, the Data Governance Manager is accountable for establishing, leading and continually evolving Motability Operations' enterprise Data Governance capability. The role owns the organisation's Data Governance strategy, operating model and framework, ensuring that data is managed as a trusted, secure and valuable business asset that suppor click apply for full job details
TRIA
Data Governance Lead
TRIA
Data Governance Lead Databricks & Unity Catalog Worcestershire (Hybrid) Up to 80,000 + 10% Bonus This is a build role, not a maintenance one. You would be the first dedicated data governance hire, taking a function that currently exists in pockets and turning it into a proper capability. No inherited framework, no legacy tooling to unpick, and a hiring manager who wants to be advised rather than to hand you a playbook. The platform is Databricks with Unity Catalog as the governance layer, supporting customer analytics, BI and a growing set of AI products. The data is sensitive and the sector is regulated, so getting this right carries genuine commercial weight. The Role Establish the data governance and data management practices that underpin high quality customer data and future AI products. Own governance within Databricks and Unity Catalog, including access control, classification and platform-side security architecture. Build and own the data contract framework between product teams and the central data function, acting as the escalation point when releases break contracts. Own data quality, dictionaries, glossaries, definitions and lineage across the estate. Establish a data steward network and the forums and processes that keep governance running without you in every conversation. Work alongside engineering to ensure sensitive customer data is properly controlled and exposure risk is designed out. Partner with the Data Protection Officer and InfoSec while owning the technical and data platform side of governance. What We're Looking For Demonstrable experience establishing or significantly maturing a data governance capability, with examples you can walk through. Solid grasp of data contracts, data lakes and modern lakehouse governance. Enough technical understanding to hold your own with data engineers, including working SQL familiarity. Confidence operating as the enforcement and escalation point, not just the policy author. Ability to influence across product, engineering, risk and security without direct authority. Nice to have Hands on Unity Catalog experience. Comparable governance tooling such as Collibra, Alation, Purview or Informatica is equally welcome if you are ready to pick Unity Catalog up. Background in a regulated industry. Exposure to a product or value stream operating model. What's On Offer Up to 80,000 base plus a 10% annual bonus. Hybrid working, with the team together in Worcestershire on Tuesdays and Wednesdays. Genuine ownership. You define the framework, the standards and the roadmap. A modern data platform and a leadership team that treats governance as an enabler for AI and analytics, not a compliance tax. A two stage process: a technical conversation over Teams, then an in person interview. Quick decisions, no dragged out loops. Interested? Apply with your CV, or message me directly for a confidential conversation about the detail. Happy to talk it through before you decide either way.
Aug 26, 2026
Full time
Data Governance Lead Databricks & Unity Catalog Worcestershire (Hybrid) Up to 80,000 + 10% Bonus This is a build role, not a maintenance one. You would be the first dedicated data governance hire, taking a function that currently exists in pockets and turning it into a proper capability. No inherited framework, no legacy tooling to unpick, and a hiring manager who wants to be advised rather than to hand you a playbook. The platform is Databricks with Unity Catalog as the governance layer, supporting customer analytics, BI and a growing set of AI products. The data is sensitive and the sector is regulated, so getting this right carries genuine commercial weight. The Role Establish the data governance and data management practices that underpin high quality customer data and future AI products. Own governance within Databricks and Unity Catalog, including access control, classification and platform-side security architecture. Build and own the data contract framework between product teams and the central data function, acting as the escalation point when releases break contracts. Own data quality, dictionaries, glossaries, definitions and lineage across the estate. Establish a data steward network and the forums and processes that keep governance running without you in every conversation. Work alongside engineering to ensure sensitive customer data is properly controlled and exposure risk is designed out. Partner with the Data Protection Officer and InfoSec while owning the technical and data platform side of governance. What We're Looking For Demonstrable experience establishing or significantly maturing a data governance capability, with examples you can walk through. Solid grasp of data contracts, data lakes and modern lakehouse governance. Enough technical understanding to hold your own with data engineers, including working SQL familiarity. Confidence operating as the enforcement and escalation point, not just the policy author. Ability to influence across product, engineering, risk and security without direct authority. Nice to have Hands on Unity Catalog experience. Comparable governance tooling such as Collibra, Alation, Purview or Informatica is equally welcome if you are ready to pick Unity Catalog up. Background in a regulated industry. Exposure to a product or value stream operating model. What's On Offer Up to 80,000 base plus a 10% annual bonus. Hybrid working, with the team together in Worcestershire on Tuesdays and Wednesdays. Genuine ownership. You define the framework, the standards and the roadmap. A modern data platform and a leadership team that treats governance as an enabler for AI and analytics, not a compliance tax. A two stage process: a technical conversation over Teams, then an in person interview. Quick decisions, no dragged out loops. Interested? Apply with your CV, or message me directly for a confidential conversation about the detail. Happy to talk it through before you decide either way.
Lab 1
Senior Data Engineer
Lab 1
The Company Lab 1 is a fast-growing cybersecurity startup, which identifies and interprets exposed data on behalf of our clients. Lab 1's AI SaaS platform analyses the full corpus of exposed corporate data in near real time, providing customers with the assurance that they'll know the unknown and reducing the risk, cost and anxiety associated with exposed data across complex supply chains. Salary is industry competitive (dependent on skills and experience), after a qualifying period you may be eligible for a share in the company through an options grant. The Role Using the power of AI and Machine Learning, we deliver compromised data intelligence on any company within any supply chain. The data that powers those insights, a vast, messy, constantly changing corpus of exposed and compromised information, is the heart of our product. We are hiring a Senior Data Engineer to own and evolve the pipelines and data platform that turn raw exposed data into reliable, queryable intelligence. You will design, build and operate the batch and streaming systems that ingest, transform, model and serve data at scale, feeding our analytics, our ML models and our customer-facing platform. You will be the go-to expert for how data moves through Lab 1, working closely with founders, platform and software engineers in a small, friendly, international team. We are looking for a versatile and proactive engineer who cares deeply about data quality, correctness and scale. Your primary focus will be owning our data pipelines end to end, while also working alongside our ML efforts on the early stages of the training pipeline (data cleaning and feature engineering) to make sure our models are built on trustworthy, well-structured data As a core member of the engineering team, your mission will be to make our data trustworthy, timely and easy to build on.You will spend your time understanding how the team and our models consume data, architecting robust pipelines, and delivering clean, well-modelled datasets that let us ship high-quality intelligence faster and more safely. Your work will be the foundation that enables us to solve some of our most interesting, urgent, and taxing problems. You will report to the Chief Data Officer. Required demonstrable experience in: Designing, building and operating production data pipelines end to end, across both batch and streaming Strong Python for data engineering, including hands-on PySpark at scale (AWS EMR) Strong SQL modelling, transforming and querying large datasets Streaming data with Kafka Ingesting large, heterogeneous, unclean data from many sources and making it reliable Lakehouse and data warehousing patterns: Apache Iceberg, Athena, S3, columnar formats (ORC) Workflow orchestration with Airflow Search and indexing with OpenSearch Infrastructure as Code, specifically Terraform Managing core AWS services Building and maintaining CI/CD pipelines, ideally with GitHub Actions Data quality, observability, lineage and cost awareness through effective monitoring Supporting ML/AI workflows through data cleaning and feature engineering for training pipelines We primarily work with: Python (Poetry, migrating to uv) PySpark on AWS EMR SQL Kafka Athena + S3 / Apache Iceberg (ORC) OpenSearch Airflow AWS Terraform GitHub Actions Docker We are interested in candidates who value: Team working Delivering measurable high quality software Keeping sight of the big picture Friendly technical discussions and whiteboarding This is a great opportunity to join a fast growing company at an early stage and make a significant contribution. The role will be remunerated through a salary and, after a qualifying period, you will be granted a meaningful share in the company through an options grant. Candidates must have the right to work in the United Kingdom. The role is remote first with occasional in-person meetings in London (or Norwich). Benefits 1. Company pension 2. Company options scheme
Aug 26, 2026
Full time
The Company Lab 1 is a fast-growing cybersecurity startup, which identifies and interprets exposed data on behalf of our clients. Lab 1's AI SaaS platform analyses the full corpus of exposed corporate data in near real time, providing customers with the assurance that they'll know the unknown and reducing the risk, cost and anxiety associated with exposed data across complex supply chains. Salary is industry competitive (dependent on skills and experience), after a qualifying period you may be eligible for a share in the company through an options grant. The Role Using the power of AI and Machine Learning, we deliver compromised data intelligence on any company within any supply chain. The data that powers those insights, a vast, messy, constantly changing corpus of exposed and compromised information, is the heart of our product. We are hiring a Senior Data Engineer to own and evolve the pipelines and data platform that turn raw exposed data into reliable, queryable intelligence. You will design, build and operate the batch and streaming systems that ingest, transform, model and serve data at scale, feeding our analytics, our ML models and our customer-facing platform. You will be the go-to expert for how data moves through Lab 1, working closely with founders, platform and software engineers in a small, friendly, international team. We are looking for a versatile and proactive engineer who cares deeply about data quality, correctness and scale. Your primary focus will be owning our data pipelines end to end, while also working alongside our ML efforts on the early stages of the training pipeline (data cleaning and feature engineering) to make sure our models are built on trustworthy, well-structured data As a core member of the engineering team, your mission will be to make our data trustworthy, timely and easy to build on.You will spend your time understanding how the team and our models consume data, architecting robust pipelines, and delivering clean, well-modelled datasets that let us ship high-quality intelligence faster and more safely. Your work will be the foundation that enables us to solve some of our most interesting, urgent, and taxing problems. You will report to the Chief Data Officer. Required demonstrable experience in: Designing, building and operating production data pipelines end to end, across both batch and streaming Strong Python for data engineering, including hands-on PySpark at scale (AWS EMR) Strong SQL modelling, transforming and querying large datasets Streaming data with Kafka Ingesting large, heterogeneous, unclean data from many sources and making it reliable Lakehouse and data warehousing patterns: Apache Iceberg, Athena, S3, columnar formats (ORC) Workflow orchestration with Airflow Search and indexing with OpenSearch Infrastructure as Code, specifically Terraform Managing core AWS services Building and maintaining CI/CD pipelines, ideally with GitHub Actions Data quality, observability, lineage and cost awareness through effective monitoring Supporting ML/AI workflows through data cleaning and feature engineering for training pipelines We primarily work with: Python (Poetry, migrating to uv) PySpark on AWS EMR SQL Kafka Athena + S3 / Apache Iceberg (ORC) OpenSearch Airflow AWS Terraform GitHub Actions Docker We are interested in candidates who value: Team working Delivering measurable high quality software Keeping sight of the big picture Friendly technical discussions and whiteboarding This is a great opportunity to join a fast growing company at an early stage and make a significant contribution. The role will be remunerated through a salary and, after a qualifying period, you will be granted a meaningful share in the company through an options grant. Candidates must have the right to work in the United Kingdom. The role is remote first with occasional in-person meetings in London (or Norwich). Benefits 1. Company pension 2. Company options scheme
HMRC
Case Manager (Targeted Interception)
HMRC Manchester, Lancashire
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
LJ Recruitment
Credit Administration Officer
LJ Recruitment City, London
Credit Administration Officer Location: Moorgate, London Salary: 35,000 - 40,000 per annum Job Type: Permanent Working Pattern: Office-based, 5 days per week The Opportunity We are seeking a highly organised and detail-oriented Credit Administration Officer to join our Credit Administration team based in our Moorgate office. This is an excellent opportunity for an experienced credit administration professional with knowledge of real estate lending and SME banking products to play a key role in supporting the full lending lifecycle. The successful candidate will work closely with internal departments, solicitors, valuers and other stakeholders to ensure lending transactions are processed efficiently, accurately and in line with internal policies and regulatory requirements. Key Responsibilities Pre-Disbursement Prepare credit documentation including term sheets, facility letters, addendums and other lending documentation using in-house templates. Obtain fee quotations from panel valuers and solicitors. Proactively follow up on signed documentation and commitment fees. Coordinate the appointment of solicitors and valuers. Review valuation reports. Liaise with solicitors throughout the legal process, ensuring all conditions precedent are satisfied before completion. Resolve or escalate legal and valuation queries where appropriate while keeping business teams informed of progress. Disbursement Review reports on title and valuation reports, identifying key risks and recommending appropriate mitigants. Complete loan disbursement processes, including booking loan limits and collateral within internal systems. Liaise with Business, Operations, Credit Approval, Monitoring, Remedial teams, solicitors and valuers throughout the completion process. Post-Completion Obtain executed copies of credit documentation from solicitors. Monitor the perfection of security documentation and receipt of original executed documents. Follow up on outstanding conditions subsequent. Maintain accurate and well-organised credit files. Additional Responsibilities Maintain databases relating to lending pipelines, limits, collateral, insurance, valuations and reviews. Ensure service level agreements (SLAs) are consistently achieved. Coordinate property revaluations, reviewing reports and highlighting issues to Relationship Managers and Credit Approval. Support credit administration projects, process improvements, user acceptance testing (UAT) and other ad hoc initiatives. Contribute to reporting, audit requests and maintaining accurate management information. About You To be successful in this role, you will have: Experience Previous experience within Credit Administration. Experience supporting Buy-to-Let lending (residential and commercial). Knowledge of SME banking products. Experience with credit administration processes and technology solutions that support risk mitigation and controls. Knowledge of Islamic lending products, including Commodity Murabaha and Diminishing Musharaka, would be advantageous but is not essential. Skills Strong understanding of credit documentation, security perfection, collateral management and property valuations. Good working knowledge of spreadsheets and database systems. Excellent written and verbal communication skills. Strong organisational skills with the ability to prioritise and manage multiple deadlines. Excellent attention to detail. Confident working with internal stakeholders, solicitors, valuers and middle management. A proactive approach to problem-solving. Strong interpersonal skills and the ability to work effectively within a collaborative team. What We're Looking For We're looking for someone who is: Highly organised with exceptional attention to detail. A positive team player with a flexible and proactive approach. Comfortable working in a fast-paced, deadline-driven environment. Able to build strong working relationships across multiple business areas. Committed to delivering high standards of accuracy, compliance and customer service.
Aug 26, 2026
Full time
Credit Administration Officer Location: Moorgate, London Salary: 35,000 - 40,000 per annum Job Type: Permanent Working Pattern: Office-based, 5 days per week The Opportunity We are seeking a highly organised and detail-oriented Credit Administration Officer to join our Credit Administration team based in our Moorgate office. This is an excellent opportunity for an experienced credit administration professional with knowledge of real estate lending and SME banking products to play a key role in supporting the full lending lifecycle. The successful candidate will work closely with internal departments, solicitors, valuers and other stakeholders to ensure lending transactions are processed efficiently, accurately and in line with internal policies and regulatory requirements. Key Responsibilities Pre-Disbursement Prepare credit documentation including term sheets, facility letters, addendums and other lending documentation using in-house templates. Obtain fee quotations from panel valuers and solicitors. Proactively follow up on signed documentation and commitment fees. Coordinate the appointment of solicitors and valuers. Review valuation reports. Liaise with solicitors throughout the legal process, ensuring all conditions precedent are satisfied before completion. Resolve or escalate legal and valuation queries where appropriate while keeping business teams informed of progress. Disbursement Review reports on title and valuation reports, identifying key risks and recommending appropriate mitigants. Complete loan disbursement processes, including booking loan limits and collateral within internal systems. Liaise with Business, Operations, Credit Approval, Monitoring, Remedial teams, solicitors and valuers throughout the completion process. Post-Completion Obtain executed copies of credit documentation from solicitors. Monitor the perfection of security documentation and receipt of original executed documents. Follow up on outstanding conditions subsequent. Maintain accurate and well-organised credit files. Additional Responsibilities Maintain databases relating to lending pipelines, limits, collateral, insurance, valuations and reviews. Ensure service level agreements (SLAs) are consistently achieved. Coordinate property revaluations, reviewing reports and highlighting issues to Relationship Managers and Credit Approval. Support credit administration projects, process improvements, user acceptance testing (UAT) and other ad hoc initiatives. Contribute to reporting, audit requests and maintaining accurate management information. About You To be successful in this role, you will have: Experience Previous experience within Credit Administration. Experience supporting Buy-to-Let lending (residential and commercial). Knowledge of SME banking products. Experience with credit administration processes and technology solutions that support risk mitigation and controls. Knowledge of Islamic lending products, including Commodity Murabaha and Diminishing Musharaka, would be advantageous but is not essential. Skills Strong understanding of credit documentation, security perfection, collateral management and property valuations. Good working knowledge of spreadsheets and database systems. Excellent written and verbal communication skills. Strong organisational skills with the ability to prioritise and manage multiple deadlines. Excellent attention to detail. Confident working with internal stakeholders, solicitors, valuers and middle management. A proactive approach to problem-solving. Strong interpersonal skills and the ability to work effectively within a collaborative team. What We're Looking For We're looking for someone who is: Highly organised with exceptional attention to detail. A positive team player with a flexible and proactive approach. Comfortable working in a fast-paced, deadline-driven environment. Able to build strong working relationships across multiple business areas. Committed to delivering high standards of accuracy, compliance and customer service.
VP, Customer & Solutions
iProov
iProov provides science-based biometric solutions that enable the world's most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: Built a high performing Customer Success organisation with clear operating rhythms. Improved customer adoption and health metrics. Increased Gross and Net Revenue Retention. Established a scalable Solutions Engineering function with consistent global standards. Improved technical win rates and proof of concept success. Created stronger alignment across Sales, Product, Customer Success and Engineering. Developed future leaders within both organisations. What we would like to see from you Customer Success Build and lead a high performing Customer Success organisation. Define the customer lifecycle from onboarding through renewal. Drive customer adoption, value realisation and long term success. Develop customer health scoring and success planning. Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). Build executive sponsorship programmes with strategic customers. Develop customer advocacy, references and case studies. Solutions Engineering Lead and develop the global Solutions Engineering function. Establish consistent pre sales processes, standards and best practices. Coach and develop technical leaders and individual contributors. Improve demo quality, proof of concept execution and technical win rates. Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations Build a scalable operating model across Customer Success and Solutions Engineering. Define KPIs, reporting and operational dashboards. Partner closely with Product to ensure customer feedback influences roadmap decisions. Collaborate with Sales leadership to improve handovers and customer experience. Build career paths, coaching frameworks and succession plans across both teams. Experience 10+ years in enterprise SaaS. Experience leading Customer Success organisations. Experience managing or partnering closely with Solutions Engineering teams. Proven track record of improving customer retention and expansion. Experience building teams, processes and operating models. Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service)Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Benefit from personalized 1:1 career coaching with our in house Occupational Psychologist Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods 75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We're a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We're committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process.
Aug 26, 2026
Full time
iProov provides science-based biometric solutions that enable the world's most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: Built a high performing Customer Success organisation with clear operating rhythms. Improved customer adoption and health metrics. Increased Gross and Net Revenue Retention. Established a scalable Solutions Engineering function with consistent global standards. Improved technical win rates and proof of concept success. Created stronger alignment across Sales, Product, Customer Success and Engineering. Developed future leaders within both organisations. What we would like to see from you Customer Success Build and lead a high performing Customer Success organisation. Define the customer lifecycle from onboarding through renewal. Drive customer adoption, value realisation and long term success. Develop customer health scoring and success planning. Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). Build executive sponsorship programmes with strategic customers. Develop customer advocacy, references and case studies. Solutions Engineering Lead and develop the global Solutions Engineering function. Establish consistent pre sales processes, standards and best practices. Coach and develop technical leaders and individual contributors. Improve demo quality, proof of concept execution and technical win rates. Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations Build a scalable operating model across Customer Success and Solutions Engineering. Define KPIs, reporting and operational dashboards. Partner closely with Product to ensure customer feedback influences roadmap decisions. Collaborate with Sales leadership to improve handovers and customer experience. Build career paths, coaching frameworks and succession plans across both teams. Experience 10+ years in enterprise SaaS. Experience leading Customer Success organisations. Experience managing or partnering closely with Solutions Engineering teams. Proven track record of improving customer retention and expansion. Experience building teams, processes and operating models. Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service)Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Benefit from personalized 1:1 career coaching with our in house Occupational Psychologist Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods 75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We're a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We're committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process.
Security Officer
Colchester Institute Enterprises Limited Braintree, Essex
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. Whether you're an experienced professional or just starting out, working with us means being part of a team that values innovation, inclusivity, and excellence. We are committed to nurturing talent and creating opportunities for continuous professional growth and development. Job Title:Security Officer - Braintree Join Our Team as a Security Officer! We're looking for an inspirational and enthusiastic Security Officer to join our dedicated team at the Braintree Campus. This is an exciting opportunity to play a key role in maintaining a safe, welcoming, and well-managed environment for our students, staff, and visitors. As a visible and supportive presence on campus, you'll represent the College with professionalism and help foster a positive, disciplined culture among our learners. If you hold a current SIA licence and bring relevant experience, we'd love to hear from you! This is aterm-time onlyposition, perfect for someone ready to make a real impact in a vibrant educational setting. Essential Qualifications: SIA door supervisor qualification or equivalent industry-standard certification Essential Experience: Experience resolving conflicts calmly and supportively Previous experience in a similar security role Skilled in using de escalation techniques Proven ability to work collaboratively within a site-based Facilities team Colchester Institute is firmly committed to building an inclusive and diverse workforce. We strive to inspire young women to pursue careers in sectors traditionally underrepresented by females, while also embracing diversity in all its forms. Our aim is to attract the most talented individuals to our roles and support their ongoing career development.
Aug 26, 2026
Full time
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. Whether you're an experienced professional or just starting out, working with us means being part of a team that values innovation, inclusivity, and excellence. We are committed to nurturing talent and creating opportunities for continuous professional growth and development. Job Title:Security Officer - Braintree Join Our Team as a Security Officer! We're looking for an inspirational and enthusiastic Security Officer to join our dedicated team at the Braintree Campus. This is an exciting opportunity to play a key role in maintaining a safe, welcoming, and well-managed environment for our students, staff, and visitors. As a visible and supportive presence on campus, you'll represent the College with professionalism and help foster a positive, disciplined culture among our learners. If you hold a current SIA licence and bring relevant experience, we'd love to hear from you! This is aterm-time onlyposition, perfect for someone ready to make a real impact in a vibrant educational setting. Essential Qualifications: SIA door supervisor qualification or equivalent industry-standard certification Essential Experience: Experience resolving conflicts calmly and supportively Previous experience in a similar security role Skilled in using de escalation techniques Proven ability to work collaboratively within a site-based Facilities team Colchester Institute is firmly committed to building an inclusive and diverse workforce. We strive to inspire young women to pursue careers in sectors traditionally underrepresented by females, while also embracing diversity in all its forms. Our aim is to attract the most talented individuals to our roles and support their ongoing career development.
Relief Security Officer - Devizes
Sentinel Group Security
Job description Do you have what it takes to be a Relief Security Officer with SGS? We have an exciting opportunity for an enthusiastic Relief Security Officer to join our dynamic team on a zero hour contract. This role is perfect for anyone who is looking to stay within the Security industry or looking to start a new career in Security. Hours of Work - 06:00 - 18:00 / 18:00-06:00 This is a customer facing role and we are seeking a candidates who are able to work: Provide security services at various sites across a defined geographical area as required. Protect the customer's employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Can be challenging, especially when you are sometimes asked to work short notice. Shift times are variable and the work is ad-hoc dependent on our clients requirements Ability to work day and night shifts Ability to work on various sites, such as - corporate front of house, warehousing, retail, construction sites etc. To work with us you will need to be confident, articulate and communicate well both orally and in written language. You will need to be able to get to different sites as required, so either have your own transport or be in an area with good public transport links. Although demanding, a Relief Security Officer role with SGS will allow you to demonstrate your exemplary customer service skills as you engage with customers, clients and visitor throughout each shift, whilst remaining alert to security issues and keeping everyone safe. Please note that you will require a mode of transport to travel to other sites. Essential Skills To be available as and when called upon to cover shifts, occasionally at short notice. Must hold a valid SIA Door Supervisors License. Must have the right to work in the UK. Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment or full and part-time education during that period. Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence. Leading the way for equality, we believe equality in the workplace has never been more relevant or important than it is today. Sentinel Group Security is proud to be a disability confident committed employer. SGS Core Values - Integrity, Team Work, Professionalism, Respect Salary: £12.71 per hour
Aug 26, 2026
Full time
Job description Do you have what it takes to be a Relief Security Officer with SGS? We have an exciting opportunity for an enthusiastic Relief Security Officer to join our dynamic team on a zero hour contract. This role is perfect for anyone who is looking to stay within the Security industry or looking to start a new career in Security. Hours of Work - 06:00 - 18:00 / 18:00-06:00 This is a customer facing role and we are seeking a candidates who are able to work: Provide security services at various sites across a defined geographical area as required. Protect the customer's employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Can be challenging, especially when you are sometimes asked to work short notice. Shift times are variable and the work is ad-hoc dependent on our clients requirements Ability to work day and night shifts Ability to work on various sites, such as - corporate front of house, warehousing, retail, construction sites etc. To work with us you will need to be confident, articulate and communicate well both orally and in written language. You will need to be able to get to different sites as required, so either have your own transport or be in an area with good public transport links. Although demanding, a Relief Security Officer role with SGS will allow you to demonstrate your exemplary customer service skills as you engage with customers, clients and visitor throughout each shift, whilst remaining alert to security issues and keeping everyone safe. Please note that you will require a mode of transport to travel to other sites. Essential Skills To be available as and when called upon to cover shifts, occasionally at short notice. Must hold a valid SIA Door Supervisors License. Must have the right to work in the UK. Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment or full and part-time education during that period. Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence. Leading the way for equality, we believe equality in the workplace has never been more relevant or important than it is today. Sentinel Group Security is proud to be a disability confident committed employer. SGS Core Values - Integrity, Team Work, Professionalism, Respect Salary: £12.71 per hour
HMRC
Principal Data Analyst
HMRC Birmingham, Staffordshire
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key Responsibilities Provide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to: Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges. Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery. Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices. Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making. Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes. Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS) RIS includes a range of specialist teams you could join, each using advanced analytics to solve high-impact problems: Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC's compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC's compliance strategies. Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Person specification As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery. As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC's mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC's internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you'll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You'll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria: To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. Webinar We'll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 - Fill in form Additional Security Information This role require the successful candidates to hold or be willing to hold Security check (SC) clearance. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service . click apply for full job details
HMRC
Service Owner
HMRC East Kilbride, Lanarkshire
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the UK's largest and most digitally advanced organisations, delivering services that support millions of customers and businesses every day. Through ambitious digital transformation, we're creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively. The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering and operating some of the UK's most important digital services. As a Service Owner, you'll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs. This is an exciting opportunity to lead strategic service management across complex digital products, influencing decisions at a senior level and driving continuous improvement across services used at national scale. Job description As a Service Owner, you will be accountable for the end-to-end performance, operation and continuous improvement of one or more critical digital services. You will provide strategic leadership, ensuring services deliver value for users while remaining sustainable, secure and operationally effective. Person specification Key responsibilities Owning the overall performance, reliability and availability of up to 140 live digital services. Developing and delivering service strategies, operating models and service roadmaps that support organisational priorities. Driving continuous service improvement through data, user insight and performance analysis. Leading service governance, risk management and operational assurance activities. Managing live service budget and financial performance, ensuring effective use of resources and value for money. Building and maintaining effective supplier and commercial relationships to support service outcomes. Acting as the senior escalation point for major incidents, service risks and operational challenges. Working collaboratively across product, delivery, architecture, security and operational teams to optimise service performance. Defining, monitoring and improving key service metrics, including KPIs, SLAs and customer outcomes. Providing clear reporting and recommendations to senior leaders, enabling informed decision-making. Championing service excellence, resilience and customer-centric delivery across the organisation. Essential Criteria Significant experience owning and leading multiple complex live digital services delivering critical business outcomes. Demonstrable experience improving service performance through data, insight and evidence-based decision making. Strong leadership and stakeholder management skills, including influencing senior leaders and multidisciplinary teams. Experience managing service risks, resilience, continuity and major operational incidents. Experience developing and delivering service strategies, operating models and service roadmaps. Experience managing budgets, forecasting and delivering value for money. Experience managing suppliers and commercial relationships to achieve service outcomes. Desirable Criteria Knowledge of ITIL v4 or equivalent service management frameworks. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Key Responsibilities and Essential Criteria as outlined in the Person Specification. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, to assess your knowledge, experience and suitability for the role, you will be asked to prepare a 5 minutes Presentation, further details on the remit of the presentation will be provided should you be invited to interview. You will also be asked experience - based questions to explore what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the UK's largest and most digitally advanced organisations, delivering services that support millions of customers and businesses every day. Through ambitious digital transformation, we're creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively. The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering and operating some of the UK's most important digital services. As a Service Owner, you'll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs. This is an exciting opportunity to lead strategic service management across complex digital products, influencing decisions at a senior level and driving continuous improvement across services used at national scale. Job description As a Service Owner, you will be accountable for the end-to-end performance, operation and continuous improvement of one or more critical digital services. You will provide strategic leadership, ensuring services deliver value for users while remaining sustainable, secure and operationally effective. Person specification Key responsibilities Owning the overall performance, reliability and availability of up to 140 live digital services. Developing and delivering service strategies, operating models and service roadmaps that support organisational priorities. Driving continuous service improvement through data, user insight and performance analysis. Leading service governance, risk management and operational assurance activities. Managing live service budget and financial performance, ensuring effective use of resources and value for money. Building and maintaining effective supplier and commercial relationships to support service outcomes. Acting as the senior escalation point for major incidents, service risks and operational challenges. Working collaboratively across product, delivery, architecture, security and operational teams to optimise service performance. Defining, monitoring and improving key service metrics, including KPIs, SLAs and customer outcomes. Providing clear reporting and recommendations to senior leaders, enabling informed decision-making. Championing service excellence, resilience and customer-centric delivery across the organisation. Essential Criteria Significant experience owning and leading multiple complex live digital services delivering critical business outcomes. Demonstrable experience improving service performance through data, insight and evidence-based decision making. Strong leadership and stakeholder management skills, including influencing senior leaders and multidisciplinary teams. Experience managing service risks, resilience, continuity and major operational incidents. Experience developing and delivering service strategies, operating models and service roadmaps. Experience managing budgets, forecasting and delivering value for money. Experience managing suppliers and commercial relationships to achieve service outcomes. Desirable Criteria Knowledge of ITIL v4 or equivalent service management frameworks. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Key Responsibilities and Essential Criteria as outlined in the Person Specification. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, to assess your knowledge, experience and suitability for the role, you will be asked to prepare a 5 minutes Presentation, further details on the remit of the presentation will be provided should you be invited to interview. You will also be asked experience - based questions to explore what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. . click apply for full job details
VP Legal, EMEA
Worldwide Flight Services, Inc. Hounslow, London
Job Location (Short): Hounslow, HNS, GBR, TW6 3UA Who we are Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines, institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit The Role We are seeking an experienced and strategic Vice President, Legal, EMEA to lead and manage our legal and compliance function in Europe, Middle East and Africa (EMEA). This role requires a seasoned legal professional with 15-20 years of practice experience, strong leadership capabilities, and the ability to operate effectively in a matrixed, global environment. The successful candidate will oversee a disparate team of lawyers, ensuring alignment with corporate objectives while maintaining the highest standards of legal compliance and governance. The Vice President, Legal, EMEA will play a pivotal role in shaping and executing the organisation's legal strategy in the named regions, ensuring alignment with overall business objectives and global policies. This position requires a proactive and collaborative counsellor, adept at navigating cross-border legal complexities, managing enterprise risks (such as sanctions risks, bribery risks, data protection matters), fostering stakeholder relationships, and delivering pragmatic solutions in a fast-paced environment. The ideal candidate will demonstrate strong business acumen, possess a business partnering mindset, equipped with strong communication skills, and is naturally committed to upholding the highest ethical standards. The Vice President, Legal, EMEA is a member of the global law leadership team and will be expected to operate in the SATS Group as a global enterprise leader. S/he will be expected and depended upon to work cross-functionally, cross-regionally and cross-culturally and manage legal risks strategically. Success will therefore require this candidate to be a team player, a role model and a thought leader in driving organisational ambitions and plans. This role reports directly to the Chief Corporate Officer who is based in Singapore. Some travel will be expected in the initial onboarding period. Key Responsibilities Leadership & Management Lead, mentor, and develop a geographically dispersed team of legal professionals. Foster a collaborative and high-performance culture within the legal team. Strategic Legal Advisory Provide expert legal counsel to senior leadership on complex corporate, commercial, compliance and regulatory matters. Support strategic initiatives, transactions, and risk management across multiple jurisdictions. Governance & Compliance Ensure compliance with applicable laws, regulations, and internal policies. Possess a keen understanding of sanctions and data protection laws, as well as familiarity with anti-bribery and EU FSR laws. Oversee corporate governance frameworks and advise on regulatory developments impacting the business. Stakeholder Engagement Partner with cross-functional teams in a matrixed environment to deliver pragmatic legal solutions. Act as a trusted advisor to business leaders, balancing legal risk with commercial objectives. Job Requirements Educational Qualifications: Law degree from arecognized and reputable university. Admission to practice law in a relevant jurisdiction. Ongoing commitment to training and professional development Relevant Skills and Experience: 15-20 years of legal practice, including significant in-house experience at a leadership level. Proven track record in managing complex legal issues across multiple jurisdictions. Experience in leading and developing diverse legal teams. PERSONAL CHARACTERISTICS & BEHAVIOURS: Team Player: Collaborative and able to build strong relationships across functions and geographies. Adaptable & Resilient :Comfortable navigating ambiguity and change in a dynamic business environment. Strategic Thinker: Ability to align legal strategy with business objectives. Leadership: Skilled in managing and motivating a dispersed team in a matrixed organization. Communication: Exceptional ability to convey complex legal concepts clearly and persuasively. Core Values We have 5 core People Values at SATS. Safety: Safety - its ingrained in our DNA Customer Focus: Every smile is a win for us Respect: We strive to listen, understand and respect. Excellence: Excellence isn't just a goal, it's the SATS way. Teamwork: We don't just collaborate. We amplify each other's strengths.
Aug 26, 2026
Full time
Job Location (Short): Hounslow, HNS, GBR, TW6 3UA Who we are Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines, institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit The Role We are seeking an experienced and strategic Vice President, Legal, EMEA to lead and manage our legal and compliance function in Europe, Middle East and Africa (EMEA). This role requires a seasoned legal professional with 15-20 years of practice experience, strong leadership capabilities, and the ability to operate effectively in a matrixed, global environment. The successful candidate will oversee a disparate team of lawyers, ensuring alignment with corporate objectives while maintaining the highest standards of legal compliance and governance. The Vice President, Legal, EMEA will play a pivotal role in shaping and executing the organisation's legal strategy in the named regions, ensuring alignment with overall business objectives and global policies. This position requires a proactive and collaborative counsellor, adept at navigating cross-border legal complexities, managing enterprise risks (such as sanctions risks, bribery risks, data protection matters), fostering stakeholder relationships, and delivering pragmatic solutions in a fast-paced environment. The ideal candidate will demonstrate strong business acumen, possess a business partnering mindset, equipped with strong communication skills, and is naturally committed to upholding the highest ethical standards. The Vice President, Legal, EMEA is a member of the global law leadership team and will be expected to operate in the SATS Group as a global enterprise leader. S/he will be expected and depended upon to work cross-functionally, cross-regionally and cross-culturally and manage legal risks strategically. Success will therefore require this candidate to be a team player, a role model and a thought leader in driving organisational ambitions and plans. This role reports directly to the Chief Corporate Officer who is based in Singapore. Some travel will be expected in the initial onboarding period. Key Responsibilities Leadership & Management Lead, mentor, and develop a geographically dispersed team of legal professionals. Foster a collaborative and high-performance culture within the legal team. Strategic Legal Advisory Provide expert legal counsel to senior leadership on complex corporate, commercial, compliance and regulatory matters. Support strategic initiatives, transactions, and risk management across multiple jurisdictions. Governance & Compliance Ensure compliance with applicable laws, regulations, and internal policies. Possess a keen understanding of sanctions and data protection laws, as well as familiarity with anti-bribery and EU FSR laws. Oversee corporate governance frameworks and advise on regulatory developments impacting the business. Stakeholder Engagement Partner with cross-functional teams in a matrixed environment to deliver pragmatic legal solutions. Act as a trusted advisor to business leaders, balancing legal risk with commercial objectives. Job Requirements Educational Qualifications: Law degree from arecognized and reputable university. Admission to practice law in a relevant jurisdiction. Ongoing commitment to training and professional development Relevant Skills and Experience: 15-20 years of legal practice, including significant in-house experience at a leadership level. Proven track record in managing complex legal issues across multiple jurisdictions. Experience in leading and developing diverse legal teams. PERSONAL CHARACTERISTICS & BEHAVIOURS: Team Player: Collaborative and able to build strong relationships across functions and geographies. Adaptable & Resilient :Comfortable navigating ambiguity and change in a dynamic business environment. Strategic Thinker: Ability to align legal strategy with business objectives. Leadership: Skilled in managing and motivating a dispersed team in a matrixed organization. Communication: Exceptional ability to convey complex legal concepts clearly and persuasively. Core Values We have 5 core People Values at SATS. Safety: Safety - its ingrained in our DNA Customer Focus: Every smile is a win for us Respect: We strive to listen, understand and respect. Excellence: Excellence isn't just a goal, it's the SATS way. Teamwork: We don't just collaborate. We amplify each other's strengths.
Relief Security Officer - Flexible, Multi-Site Shifts
Sentinel Group Security
Sentinel Group Security is seeking a Relief Security Officer to join our team on a zero hour contract. The role is customer facing and requires flexibility across sites. Candidates must hold a valid SIA Door Supervisors License, have the right to work in the UK, and be able to travel to multiple sites. Shifts include day and night across corporate, warehousing, retail, and construction locations.
Aug 26, 2026
Full time
Sentinel Group Security is seeking a Relief Security Officer to join our team on a zero hour contract. The role is customer facing and requires flexibility across sites. Candidates must hold a valid SIA Door Supervisors License, have the right to work in the UK, and be able to travel to multiple sites. Shifts include day and night across corporate, warehousing, retail, and construction locations.
HMRC
Service Desk Analyst
HMRC East Kilbride, Lanarkshire
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
HMRC
Digital Investigator - National Digital Investigation Unit
HMRC Birmingham, Staffordshire
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRC is faced with increasingly complex frauds committed by well-resourced and, often, digitally informed and aware criminal groups. This post sits within the CODE Digital Operations command that includes the Communications Data Unit (CDU) and the National Digital Investigation Unit (NDIU). This command recognises the importance and synergy between these two technical areas. This is an opportunity to join CODE Digital Operations during a crucial period of expansion, development of capability and impact. The National Digital Investigation Unit (NDIU) specialise in digital problem solving, drawing upon operational experience and pragmatic application of datasets, such as but not limited to Communications Data, Open Source Intelligence, vehicle telematics, ANPR data and digital forensics (handset downloads). Job description The NDIU is a team of Digital Investigators, which provide ongoing and dynamic operational advice and support to Risk Intelligence Service (RIS) and FIS case teams and wider internal 'customers' such as, the Priority Criminals Unit, Internal Investigations, Protected Persons Unit and the Operational Security network to name a few. Developing effective digital strategies is fundamental to NDIU assisting investigation teams to achieve meaningful operational outcomes. The NDIU is a national team, the role involves regular travel with overnight stays to attend training courses or work alongside colleagues, particularly within the first two years on the team. This is a fantastic opportunity to be part of a command that enhances HMRC's response to sophisticated organised crime and serious fraud. Our work is varied, rewarding and impactful, investigating the most harmful tax frauds and criminal groups. Using innovative digital approaches and techniques, you will be making decisions that will help tackle fraudsters who present the highest threat to the UK Exchequer. You will be working with like-minded people, who constantly look for opportunities to add value and share knowledge to drive investigations forward. Person specification As a Digital Investigator you will: Become proficient in the application of Digital Investigation techniques, exploiting social media, closed sources and emerging communication systems, using several bespoke third-party solutions. Consider and create bespoke digital strategies to assist and support high priority, complex and sensitive HMRC investigations. Provide advice to support proactive and reactive operations, including live deployments, to identify data acquisition and exploitation opportunities. Advice ranges from sustained dedicated support over many months to short term assistance. Provide guidance to Senior Investigation Officers/Investigators on the use of technology in investigations, using experience and knowledge to develop and progress digital strategies, in difficult or complex investigations. Gather intelligence and evidence on individuals, corporates, and organised crime groups to progress and enhance criminal investigations into attacks on our tax systems. Utilise digital investigation skills and bespoke tools to interrogate, evaluate and interpret relevant digital data sets. Identify, collate and exploit data from external and internal data sources to develop the most holistic picture of an individual. Conduct research, including internet and social networking analysis, to an evidential standard. Flexibility to travel within the role. There will be a bespoke training package depending on the previous experience of the successful candidate, which will require travel. Be part of 1 week in 4 on-call cadre. This is in line with Flexibility Payment 2. Essential Criteria A sound knowledge of Communications Data. An understanding of Digital Investigation opportunities and capabilities. An interest in current and emerging communications technologies. This role requires experience of conducting criminal investigations and a thorough working knowledge of Criminal Justice procedures. Including the following legislation and corresponding Codes of Practice: Investigatory Powers Act 2016 (IPA) Regulation of Investigatory Powers Act 2000 (RIPA) Police Act 1997 (PA) Proceeds of Crime Act 2002 (POCA) Criminal Procedures and Investigations Act 1996 (CPIA) Police and Criminal Evidence Act 1984 (PACE) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Qualifications Please advise on your CV that you are an accredited criminal justice professional or intelligence analyst, that you can commit to any required training, and that you hold at least one of the following: - HMRC BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation) - HMRC Accredited Counter Fraud Qualification Level 4 Diploma - University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist. - University of Northumbria CFPAB Accredited Counter Fraud Specialist. - University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist. - University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist. - Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your PIP2 accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations within the last two years. Successful candidates with PIP2 status, will still be required to attend and pass HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Leadership Technical skills We'll assess you against these technical skills during the selection process: You will be asked to prepare and deliver a 10-15 minute presentation on a recent example/case study of a digitally focussed investigation you carried out. This should highlight some of the challenges and techniques you used to reach the objectives. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
HMRC
Deputy Director, Head of AI Assurance
HMRC Manchester, Lancashire
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Hays Technology
Data Engineering & Insight Manager
Hays Technology City, Cardiff
Role Profile Job Title: Data Engineering & Insights Manager (Hybrid Working Policy) 2 days a month. Reports To: Chief Innovation Officer Role Purpose The Data Engineering & Insights Manager is responsible for leading the design, build and operation of the Society's data platforms, alongside the delivery of high-quality, business-ready insights that support strategic decision-making and operational performance. The role combines leadership of data engineering capability (including the data lake, pipelines and environments) with ownership of analytics and reporting outputs, ensuring data is transformed into accessible, trusted and actionable insight for the business. Reporting to the Chief Innovation Officer, the postholder will play a key role in enabling the Society's innovation, digital and data strategy, ensuring the organisation can leverage data effectively to improve customer outcomes, drive growth and enhance operational efficiency. The role requires a balance of technical leadership, business engagement and delivery focus, with strong accountability for execution, data quality, platform reliability and insight effectiveness. Key Responsibilities Data Engineering & Platform Leadership Lead the design, development and ongoing management of the Society's data architecture, including the data lake and associated data environments. Ensure robust, scalable and secure data pipelines are in place to support timely and accurate data ingestion, transformation and availability. Maintain high standards of data integrity, governance, security and resilience across all data platforms. Oversee performance, optimisation and continuous improvement of the data environment to meet evolving business needs. Work closely with technology and architecture teams to ensure alignment with broader IT and digital strategy. Analytics & Business Insights Delivery Lead the development of business-ready data models, table structures and curated datasets to enable effective reporting and analysis. Oversee the production of high-quality, intuitive and accessible reports and dashboards, primarily through Power BI. Ensure insights are clearly communicated, relevant and tailored to business needs, supporting decision-making at all levels. Promote a self-service data culture by making data easy to access, understand and use across the organisation. Ensure consistency, accuracy and trust in all reporting outputs. Leadership and Team Development Lead, develop and inspire a multi-disciplinary team of data engineers and analysts. Build strong technical capability across the team, ensuring best practice in engineering, modelling and visualisation. Foster a culture of accountability, collaboration and continuous improvement. Provide coaching and development to enhance both technical expertise and business understanding. Ensure the team operates with clear priorities, strong delivery discipline and high performance standards. Business Engagement and Value Delivery Partner with business stakeholders to understand data, reporting and insight requirements. Translate business needs into data solutions, ensuring outputs align with strategic priorities and deliver measurable value. Act as a trusted advisor on data and insight, supporting innovation and continuous improvement initiatives. Prioritise workload effectively to balance strategic delivery with operational demand. Operational Execution and Delivery Take end-to-end accountability for the delivery of data and insight solutions, ensuring they are delivered on time, to quality and aligned to requirements. Establish and maintain clear delivery plans, standards and governance across data initiatives. Monitor and manage workloads, ensuring resource is aligned to priority activity. Drive continuous improvement in delivery processes, tools and methodologies. Risk, Governance and Compliance Ensure all data activity meets regulatory, legal and internal governance requirements, including data protection and security standards. Maintain strong oversight of data quality, lineage and auditability. Identify, manage and escalate risks and issues related to data platforms and reporting. As a member of Data, Information Security & Architecture (DISA) forum, provide robust challenge and contribution to support strategic decisions Support the development and embedding of data governance frameworks and policies. Key Accountabilities Reliable, secure and scalable operation of the data lake and data platforms. Delivery of high-quality, trusted and business-ready data and insights. Effective leadership and performance of the data engineering and analytics team. Strong alignment of data solutions to business strategy and innovation priorities. Data governance, quality and compliance across all data assets. Timely and effective execution of data and insight delivery. Person Specification Knowledge and Experience Proven experience in data engineering, data platforms and analytics leadership roles. Strong understanding of data lake architecture, ETL/ELT pipelines, and modern data environments. Experience of data modelling, structuring and preparing data for reporting and analytics use. Proven track record of delivering business insights through tools such as Power BI. Experience of using Codex and/or other AI-assisted coding tools to support efficient development, problem-solving and continuous improvement in data engineering and analytics activities. Experience of leading and developing technical teams in a data or analytics environment. Understanding of data governance, data quality and regulatory considerations in financial services is advantageous. Skills and Capabilities Strong leadership and people management skills, with the ability to build and develop high-performing teams. Deep technical understanding of data engineering and analytics concepts, with the ability to translate into business value. Excellent stakeholder management and communication skills, able to explain complex data concepts clearly. Strong problem-solving and analytical capability. Ability to balance strategic thinking with hands-on delivery oversight. High level of organisation and delivery discipline, with a focus on execution and outcomes. Personal Attributes Curious, forward-thinking and innovative mindset. Accountable and results-oriented, with a strong focus on delivery. Collaborative and supportive, with a commitment to team success. Customer- and business-focused, ensuring data delivers real value. Adaptable and resilient in a fast-paced, evolving environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 26, 2026
Full time
Role Profile Job Title: Data Engineering & Insights Manager (Hybrid Working Policy) 2 days a month. Reports To: Chief Innovation Officer Role Purpose The Data Engineering & Insights Manager is responsible for leading the design, build and operation of the Society's data platforms, alongside the delivery of high-quality, business-ready insights that support strategic decision-making and operational performance. The role combines leadership of data engineering capability (including the data lake, pipelines and environments) with ownership of analytics and reporting outputs, ensuring data is transformed into accessible, trusted and actionable insight for the business. Reporting to the Chief Innovation Officer, the postholder will play a key role in enabling the Society's innovation, digital and data strategy, ensuring the organisation can leverage data effectively to improve customer outcomes, drive growth and enhance operational efficiency. The role requires a balance of technical leadership, business engagement and delivery focus, with strong accountability for execution, data quality, platform reliability and insight effectiveness. Key Responsibilities Data Engineering & Platform Leadership Lead the design, development and ongoing management of the Society's data architecture, including the data lake and associated data environments. Ensure robust, scalable and secure data pipelines are in place to support timely and accurate data ingestion, transformation and availability. Maintain high standards of data integrity, governance, security and resilience across all data platforms. Oversee performance, optimisation and continuous improvement of the data environment to meet evolving business needs. Work closely with technology and architecture teams to ensure alignment with broader IT and digital strategy. Analytics & Business Insights Delivery Lead the development of business-ready data models, table structures and curated datasets to enable effective reporting and analysis. Oversee the production of high-quality, intuitive and accessible reports and dashboards, primarily through Power BI. Ensure insights are clearly communicated, relevant and tailored to business needs, supporting decision-making at all levels. Promote a self-service data culture by making data easy to access, understand and use across the organisation. Ensure consistency, accuracy and trust in all reporting outputs. Leadership and Team Development Lead, develop and inspire a multi-disciplinary team of data engineers and analysts. Build strong technical capability across the team, ensuring best practice in engineering, modelling and visualisation. Foster a culture of accountability, collaboration and continuous improvement. Provide coaching and development to enhance both technical expertise and business understanding. Ensure the team operates with clear priorities, strong delivery discipline and high performance standards. Business Engagement and Value Delivery Partner with business stakeholders to understand data, reporting and insight requirements. Translate business needs into data solutions, ensuring outputs align with strategic priorities and deliver measurable value. Act as a trusted advisor on data and insight, supporting innovation and continuous improvement initiatives. Prioritise workload effectively to balance strategic delivery with operational demand. Operational Execution and Delivery Take end-to-end accountability for the delivery of data and insight solutions, ensuring they are delivered on time, to quality and aligned to requirements. Establish and maintain clear delivery plans, standards and governance across data initiatives. Monitor and manage workloads, ensuring resource is aligned to priority activity. Drive continuous improvement in delivery processes, tools and methodologies. Risk, Governance and Compliance Ensure all data activity meets regulatory, legal and internal governance requirements, including data protection and security standards. Maintain strong oversight of data quality, lineage and auditability. Identify, manage and escalate risks and issues related to data platforms and reporting. As a member of Data, Information Security & Architecture (DISA) forum, provide robust challenge and contribution to support strategic decisions Support the development and embedding of data governance frameworks and policies. Key Accountabilities Reliable, secure and scalable operation of the data lake and data platforms. Delivery of high-quality, trusted and business-ready data and insights. Effective leadership and performance of the data engineering and analytics team. Strong alignment of data solutions to business strategy and innovation priorities. Data governance, quality and compliance across all data assets. Timely and effective execution of data and insight delivery. Person Specification Knowledge and Experience Proven experience in data engineering, data platforms and analytics leadership roles. Strong understanding of data lake architecture, ETL/ELT pipelines, and modern data environments. Experience of data modelling, structuring and preparing data for reporting and analytics use. Proven track record of delivering business insights through tools such as Power BI. Experience of using Codex and/or other AI-assisted coding tools to support efficient development, problem-solving and continuous improvement in data engineering and analytics activities. Experience of leading and developing technical teams in a data or analytics environment. Understanding of data governance, data quality and regulatory considerations in financial services is advantageous. Skills and Capabilities Strong leadership and people management skills, with the ability to build and develop high-performing teams. Deep technical understanding of data engineering and analytics concepts, with the ability to translate into business value. Excellent stakeholder management and communication skills, able to explain complex data concepts clearly. Strong problem-solving and analytical capability. Ability to balance strategic thinking with hands-on delivery oversight. High level of organisation and delivery discipline, with a focus on execution and outcomes. Personal Attributes Curious, forward-thinking and innovative mindset. Accountable and results-oriented, with a strong focus on delivery. Collaborative and supportive, with a commitment to team success. Customer- and business-focused, ensuring data delivers real value. Adaptable and resilient in a fast-paced, evolving environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Relief Security Officer (Day/Night) - Growth & Benefits
Bardwood Nottingham, Nottinghamshire
BardWood Support Services requires a Relief Security Officer to join our security team. The role covers Newark and Nottingham with day and night shifts as required, ensuring site security and compliance with policy instructions. We offer enhanced benefits including a company-funded SIA license renewal, cycle to work, smart tech salary deductions, salary advances, retailer vouchers, life cover and private medical insurance, plus pensions and childcare vouchers.
Aug 26, 2026
Full time
BardWood Support Services requires a Relief Security Officer to join our security team. The role covers Newark and Nottingham with day and night shifts as required, ensuring site security and compliance with policy instructions. We offer enhanced benefits including a company-funded SIA license renewal, cycle to work, smart tech salary deductions, salary advances, retailer vouchers, life cover and private medical insurance, plus pensions and childcare vouchers.
Heathrow Security Officer - £3k Bonus & Flexible Shifts
Different Technologies Pty Ltd.
Different Technologies Pty Ltd. in London Heathrow seeks Security Officers to be the face of security, delivering first class guest service while safeguarding people and property. Start ASAP with a shift-based schedule. You will work as part of a responsive team, patrol the site, report incidents, and liaise with the control room to ensure smooth operations. No prior experience required; a positive attitude and teamwork are essential.
Aug 26, 2026
Full time
Different Technologies Pty Ltd. in London Heathrow seeks Security Officers to be the face of security, delivering first class guest service while safeguarding people and property. Start ASAP with a shift-based schedule. You will work as part of a responsive team, patrol the site, report incidents, and liaise with the control room to ensure smooth operations. No prior experience required; a positive attitude and teamwork are essential.
Manchester Arndale
Mobile Retail Security Officer (Edinburgh Area)
Manchester Arndale Edinburgh, Midlothian
OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations around Edinburgh. You will provide a visible security presence, deter theft, patrol, monitor CCTV, and respond to incidents while delivering customer service. Flexibility to cover varied shifts across sites is essential. The ideal candidate holds an SIA Licence (DS or Security Guarding), a valid UK driving licence, and can pass DBS and BS7858 clearance.
Aug 26, 2026
Full time
OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations around Edinburgh. You will provide a visible security presence, deter theft, patrol, monitor CCTV, and respond to incidents while delivering customer service. Flexibility to cover varied shifts across sites is essential. The ideal candidate holds an SIA Licence (DS or Security Guarding), a valid UK driving licence, and can pass DBS and BS7858 clearance.

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