103 jobs found

Philanthropy Consultant, New England Region The Giving Collaborative (TGC) is a comprehensive philanthropy consulting firm headquartered in Connecticut. TGC's mission is to deliver personalized philanthropy and management counsel to nonprofit organizations worldwide. The Firm has offices and representation nationally in California, Colorado, Connecticut, Florida, Georgia, Massachusetts, Nevada, New York and Washington, DC, and overseas in Cape Town, South Africa, and London, England. TGC is the leader in bespoke consulting solutions for mission-based organizations. TGCleadership has built their reputations on managing and directing high-performing fundraising operations. TGC significantly expands fundraising capacity through: Campaign Readiness And Counsel Principal, Major Gift, & Planned Giving Guidance Interim Staffing Solutions Strategic Planning Annual & Acquisition Planning Board Development & Recruitment Advancement Audits Donor Communications & Marketing Talent Acquisition About The Position TGC is seeking a proactive and disciplined Consultant to serve as a trusted, embedded partner to our diverse nonprofit clients. While this role supports organizations throughout the country, the Consultant will primarily focus on New England, leveraging a deep understanding of the region's unique philanthropic landscape, from major metropolitan hubs to rural communities. Moving beyond reactive project management, the successful candidate will be responsible for creating momentum and "pushing" value into client organizations by designing high-impact engagement strategies. You will provide visible leadership and strategic counsel across a portfolio of complex engagements, guiding clients through critical inflection points such as capital campaign planning, feasibility studies, and organizational assessments. This role requires the ability to act as a strategic architect, balancing macro-level planning with the micro-operational governance necessary to sustain long-term growth. Strategic Execution & Regional Impact The Consultant will lead the design and execution of sophisticated fundraising infrastructures tailored to both national best practices and the specific cultural nuances ofNew England. Key responsibilities include: Fundraising Architecture: Developing comprehensive cases for support and facilitating board retreats to align leadership. Data-Driven Insight: Implementing prospect strategies utilizing wealth screening and predictive modeling. Capacity Building: Establishing Standard Operating Procedures (SOPs) for development teams and ensuring ethical adherence to industry standards regarding compensation and data stewardship. National Service: Maintaining the agility to service and travel to clients across the United States as needed, ensuring a consistent TGC experience regardless of geography. Qualifications & Mindset We are looking for a candidate who combines intellectual rigor with the ability to build deep, durable relationships. You must be comfortable working independently to drive results-maintaining consistent, substantive touchpoints with client leadership-while collaborating effectively within TGC's team. Whether serving healthcare systems, educational institutions, or conservation groups, you will possess a profound understanding of the donor lifecycle, from identification and cultivation to stewardship. A successful candidate will demonstrate a particular resonance with the spirit of New Englandensuring our regional and national clients are positioned for enduring mission impact. General Responsibilities May Include: Capital Campaign Development & Management: Serve as a strategic architect to design and manage the sophisticated governance and high-impact momentum required for large-scale, transformational funding initiatives. Feasibility & Planning Studies: Lead rigorous organizational assessments and external market testing to provide a data-driven roadmap and identify critical leadership for upcoming campaigns. Interim & Outsourced Development Services: Act as an embedded partner overseeing the day-to-day tactical planning and strategic management of a client's comprehensive development program. Major Gift Program Implementation & Training: Implement professionalized performance monitoring systems while training staff and volunteers in deep, durable donor cultivation and solicitation techniques. Advanced Prospect Research & Analytics: Utilize wealth screening and predictive modeling to provide in-depth donor profiles and identify high-potential funding opportunities across the donor lifecycle. Development Program Assessments & Audits: Conduct comprehensive quantitative and qualitative analyses to provide tactical recommendations and build internal capacity based on industry benchmarks. Planned Giving Program Development: Partner with philanthropy staff to design and execute comprehensive planned-giving programs that ensure long-term fiscal sustainability and mission impact. Annual Program Development & Support: Map innovative goals and timelines for donor acquisition, renewal, and upgrades to build a resilient and expanding base of annual support. Foundation Grant Writing: Produce highly detailed and competitive grant proposals that exceed the expectations of grant makers through clear, comprehensive storytelling. Staff, Board, & Volunteer Training: Deliver customized training modules and Standard Operating Procedures to align leadership and professionalize organizational fundraising efforts. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. Therefore, the requirements listed represent the knowledge, skill, and/or ability required. Strong oral communication and presentation skills Excellent interpersonal skills Exceptional relationship management ability Strong organizational skills and diligence Exceptional analytical and writing skills Entrepreneurial inclination and ability to work independently Proficient in Microsoft Office, Google, various AI tools, and EHR/CRM platforms including Epic, Blackbaud, and Salesforce. Equally comfortable with virtual and onsite meetings Education and Experience: A Bachelor's Degree is required, though an advanced degree is preferred, alongside a minimum of 7-10 years of senior-level fundraising or nonprofit leadership experience. Professional Certification: Preference will be given to candidates holding a CFRE certification or a Master's degree in a related field, reflecting a commitment to the highest professional standards and advanced tactical knowledge. Language Skills: Excellent oral and written communication skills in English are required; multi-lingual ability is considered a significant asset. Job Type: Contract, Commission, and Project-Based. Health & Safety Requirements: As many of our clients are healthcare systems, all Consultants are required to be vaccinated in accordance with industry-specific safety requirements. Work Location: Must have access to a home-based office to work remotely when needed. This includes the ability to effectively utilize Zoom and other virtual meeting applications. Other work locations will vary based on client partners but primarily in New England. The Giving Collaborative is a comprehensive philanthropy consulting firm whose mission is to deliver personalized, bespoke counsel to nonprofit organizations across multiple sectors in the United States and Europe.

Salesforce, Inc. is seeking a Principal Analytics Forward Deployed Engineer to lead the implementation of Agentic Analytics across Tableau. In this role, you'll architect impactful analytics solutions for strategic customers while ensuring technical success and mentoring their teams. You will need 7+ years of experience in data engineering, strong AI skills, and proficiency in Python. Join us to redefine what's possible in the world of analytics.

About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Junior AdTech Product & Solutions Executive supports the development and day-to-day operation of IAG Media's advertising technology capability. Working with the AdTech Product & Solutions Manager, the role helps teams understand, document and support how Google Ad Manager, DV360, Meta, Salesforce and LiveRamp fit together. This role is suited to someone early in their media or AdTech career who wants to grow into platform ownership, product solutions and campaign enablement. It supports the teams that sell, plan and deliver campaigns by checking details, logging issues, documenting fixes and learning how the platforms connect. Your responsibilities Platform and campaign-readiness support Support agreed checks across Google Ad Manager, DV360 and Meta, keeping notes, examples and evidence accurate and organised. Help Ad Operations and Planning check naming conventions, taxonomy, targeting, creative requirements, audience availability and reporting setup. Build practical understanding of how campaign requirements move from Sales and Planning into Salesforce, GAM, DV360, Meta, LiveRamp and reporting environments. Issue capture and coordination: Log platform or workflow issues clearly, gathering screenshots, examples, ticket details and issue history before routing them to the right owner. Support the manager with evidence, actions and follow-ups for internal teams, platform vendors, Reaktor, agencies and implementation partners. Spot recurring problems or unclear hand-offs and highlight them before they become campaign-delivery issues. Documentation and training: Maintain how-to guidance, FAQs, known-issue logs, naming standards, training notes and best-practice checklists. Turn platform learning and resolved issues into clear, plain-English guidance that helps media teams work more confidently. Keep documentation current, accessible and easy for Sales, Planning and Ad Operations teams to follow. Stakeholder support and continuous learning: Support Sales, Planning and Ad Operations by capturing requirements, checking details and routing platform questions clearly. Help prepare accurate evidence and documentation for Product, Data, Business Architecture, Service Operations, Cyber and other IAG Transform teams. Develop capability across media, AdTech, audiences, identity, reporting and platform support, proactively asking questions and sharing learning. Your skills, experience and qualifications Essential Some experience or exposure across media planning, Ad Operations, programmatic activation, trafficking, campaign QA, paid social, publisher operations or advertising platforms. Basic understanding of how digital media campaigns are briefed, planned, set up, activated, monitored and reported. Strong interest in Google Ad Manager, DV360, Meta, Salesforce, LiveRamp, audiences, tags, identifiers and reporting. Excellent attention to detail and confidence working with checklists, screenshots, notes, issue logs and naming conventions. Clear written and verbal communication skills, with a willingness to create straightforward guidance for others. A curious, structured and proactive working style, with confidence asking questions and an appetite to learn. Desirable Hands-on exposure to one or more digital advertising platforms, campaign-management tools or marketing technology systems. Awareness of audience activation, first-party data, creative QA, tags, signals, identity or reporting workflows. Experience supporting internal stakeholders, vendors, agencies or platform-support teams with evidence and follow-up actions. An ambition to grow into broader AdTech product ownership, platform solutions or campaign-enablement responsibilities. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world's largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG's strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.

About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The AdTech Product & Solutions Manager is accountable for establishing, designing, building, maintaining, governing and evolving IAG Media's advertising technology capability. Sitting between Sales, Planning, Ad Operations and Technology, the role ensures that platforms, integrations and workflows enable campaigns to be planned, activated, delivered and reported reliably at scale. This is not a campaign trafficking or traditional IT support role. It owns the capability behind the platforms: how they are configured, connected, documented, supported and improved, enabling Ad Operations to manage campaigns without avoidable platform or workflow issues. Your responsibilities Media technology capability Own the practical capability layer across Google Ad Manager, DV360, Meta and connected platforms so media teams can deliver campaigns with confidence. Define scalable platform configuration, taxonomy, access, governance and support standards across the AdTech ecosystem. Shape platform and workflow design across campaign requirements, audiences, inventory, tags, approvals, activation, measurement and reporting. Sales, Planning and Ad Operations enablement Act as the specialist support point when Sales, Planning or Ad Operations need help translating media requirements into platform-ready solutions. Support campaign feasibility, audience availability and inventory discussions without taking ownership of business-as-usual campaign trafficking. Create playbooks, standards, checklists, known-issue logs and training materials so teams understand how to use the platforms correctly. Issue management and continuous improvement Investigate platform, data or workflow problems, frame issues clearly, gather evidence and route them to the appropriate vendor, technical team or internal owner. Identify recurring errors, manual workarounds and unclear hand offs, then improve the process before they become business as usual problems. Maintain clear escalation paths, service expectations and reusable guidance to reduce avoidable campaign disruption. Technology, governance and partner coordination Work with Business Architecture, Service Operations, Data, Cyber and other IAG Transform teams to keep the stack scalable, compliant and aligned with IAG ways of working. Coordinate with Google, Meta, Salesforce, LiveRamp, Reaktor, agencies and implementation partners to resolve issues and shape future capability. Connect internal and external stakeholders, translate media outcomes into clear technical requirements and keep dependencies moving. Support the launch of new media products with clear platform design, integration requirements, operating models, governance and support paths. Your skills, experience and qualifications Strong media background across planning, activation, Ad Operations, programmatic, publisher operations or advertising platforms. Practical understanding of Google Ad Manager, DV360 and Meta, including campaign setup, activation, delivery, audience and reporting issues. Experience owning or improving an AdTech product, platform capability or connected media workflow end to end. Ability to support Sales, Planning and Ad Operations while maintaining a clear boundary from business as usual campaign trafficking. Clear communication skills, with the ability to translate between media, commercial and technical stakeholders. Strong documentation, training, problem solving, issue triage and escalation skills. Experience working with platform vendors, agencies, internal technology teams and governance stakeholders. Desirable Working knowledge of Salesforce OMS or Media Cloud, LiveRamp, first party audience activation, identifiers, reporting and data flows. Understanding of inventory and ad serving taxonomy, DSP activation, audience matching, signal health, measurement dependencies and platform integrations. Experience working in a complex, regulated or multi brand organisation and with multiple operating companies or business units. Experience helping to establish a new media, AdTech or data capability at scale. What we offer The chance to enjoy a challenging career in an exciting, fast moving environment in a dynamic industry. The opportunity to work in a multi cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world's largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG's strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.

THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autavia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! WHY JOIN US? THE ROLE This is a director role running the operating engine behind our commercial teams. Carwow sells cars in two ways: Sell My Car, where drivers sell their car to dealers, and Get Your Car, where they buy or lease their next one. As Director, GTM & Revenue Operations you own the operating model those commercial teams run on: the go-to-market process, the enablement and quality that get people productive, the systems they work in (Salesforce and the wider commercial tech stack), the analytics that forecast the commercial number, and the programme management that lands cross functional change. The function covers five areas: GTM Operations, Sales Enablement, Tooling & Platform, Rev Ops Analytics and Program Management. You report to the VP, Marketplace Operations and sit close to both the numbers and the commercial teams you serve. You make the commercial motion work; the commercial teams own the selling and the relationships. This is a builder's role as much as a running one. You inherit a team of three (programme management, sales enablement and platform) and a clear mandate to grow the function to what the business needs. Shaping and hiring that team, and making the case for it, is central to the job. The commercial org has recently brought its Sell My Car and Get Your Car teams into a single account management function serving one dealer network, so you'll run one operating model across both products (a unified Salesforce, aligned targets and comp, consistent enablement and quality) and get the last of that integration to steady state. The function has already moved real numbers here, reworking the sales process, standing up sales engagement tooling and sharpening enablement, and your job is to take that further. You own the operating model, process, enablement, the systems requirement and the forecast. The commercial organisation owns the relationships, the selling and delivery against the number. You design the targets, compensation and territory structures with commercial leadership and you shape decisions through the strength of the operating case. In your first year, success looks like a forecast that's trusted and accurate, new hires productive faster, a consistent quality bar across the combined team, and the platform and process the org runs on every day. WHAT YOU'LL DO Own GTM operations: define the go to market playbook, pipeline and commercial process across both marketplaces, and, with commercial leadership, design the targets, compensation and territory / account structures that tie individual attainment to the business outcome. Own capacity and headcount planning with Workforce Management. Own sales enablement and quality: build the onboarding and ramp to productivity structures, a standard readiness sign off, org wide QA and calibration, and ongoing L&D for both individual contributors and leaders, so new hires get productive faster and quality holds across the organisation. Own the requirements for the commercial systems and tooling: direct Salesforce as the commercial system of record, owning the process and workflow design, prioritisation and the roadmap to bring the whole commercial org onto one platform, plus the sales engagement and automation tooling (e.g. Groove), AI assisted workflows and the performance dashboards the teams run on. You own the requirement and how the commercial org runs on the platform; the platform itself, its build and administration, sits with the tech org, who you partner with and direct. Own revenue operations analytics and forecasting: produce a forward looking commercial forecast that feeds trading and reconciles to Finance's P&L view, own the operational reporting that diagnoses what the volume and operational teams are driving into the number, and provide the evidence base behind comp and performance decisions. You own the operational read and set the requirement; you partner with Finance and the central analytics and data teams, who own the build. Own program management: run the commercial PMO, from end to end discovery and sizing of new initiatives through governance (charters, RACI, risk and impact), so cross functional commercial programmes land on time with clear ownership. Build the function: shape and hire the team the function needs across the five areas, from a starting base of three, and make the case for the investment. Run the combined Sell My Car and Get Your Car commercial operation as one, a single dealer view, one operating model, and consistent process across both products. Get more out of the team with AI and automation: mature how the commercial org operates with AI first tooling and automation, so manual workflows disappear and the org gets the answer without a person in the loop. Feed the operating rhythm: own the commercial motion input into the weekly operating cadence and the read up to Finance, trading and the CEO, with a clean, leadership ready view of where the pipeline sits and where it is heading. WHAT YOU'LL NEED Please note: We know that no candidate will be a perfect match for everything here, so please apply if you're close to the brief. If you meet most of the essentials, we'd like to hear from you. The essentials: A track record of leading a revenue operations, commercial operations or GTM operations function at scale, in a marketplace, growth or B2B sales context Breadth across the operating model: you've owned, or closely partnered on, most of GTM process, enablement, commercial systems and analytics, and you understand how they fit together Strong CRM fluency with Salesforce as a system of record: you can set the requirements, shape the data model and process, and direct a platform team, not just keep it clean Commercial process and incentive design: targets, compensation, territory and capacity planning tied to business outcomes A people leader and builder: you've grown a multi disciplinary team from a small base, hired well, and set a clear bar Analytical and data fluent: comfortable in a forecast and a pipeline model, and drawing honest conclusions from the numbers How you'll work (we'll explore these in interview): Fluent and curious with AI: you use it to work faster and help a team adopt it Comfortable running a cross functional PMO, with charters, RACI and clear risk management Credible with senior stakeholders: you make a well evidenced case and hold it under challenge, and you influence across teams you don't own Self directed: you turn an ambiguous problem into a plan, with a bias for action Intellectually honest: you surface the hard truth early rather than the comfortable answer late Nice to have: Hands on Salesforce administration or architecture (certification a plus), CPQ, and sales engagement / revenue intelligence tooling (e.g. Groove, Outreach) SQL / data warehouse fluency Marketplace, two sided platform or automotive experience Process improvement or operational excellence training (e.g. Lean Six Sigma), especially paired with a commercial background INTERVIEW PROCESS Phone screen with a member of the Talent Team First round interview with the hiring manager focussed on prior experience Second round made up of a case study presentation on a revenue operations problem (we'll send the brief in advance and give you time to prepare) Situational/company values interview with senior members of the leadership team Final round interview with a member of the Exec team We want everyone to do their best thinking, so if you'd like any adjustments to the process, just let us know. WHAT'S IN IT FOR YOU . click apply for full job details

Are you an experienced Salesforce professional who can own the solution from concept through to build and deployment? Would you like to join a fast-paced financial services business in a high-profile role? Can demonstrate broad experience across the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles? Do you have experience translating business require click apply for full job details

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, led Google Labs, started and led Google's AR/VR effort, and led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes - they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers through accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by supporting one another professionally and personally. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on outcomes, not just milestones. Everyone at the company engages with customers and helps resolve issues promptly. Craftsmanship: We get the details right, from words to system architecture. We continuously self-reflect to improve. Intensity: We aim to win, care about our product, and address issues openly to improve. Family: We balance intensity with well-being, support one another, and celebrate achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us

Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us

Managing Consultant - Software Engineering We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining us as a Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialist sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us

Key Requirements: 14+ years of CRM experience, with a minimum of 3 years in Public Sector or Energy & Utilities. Extensive Salesforce experience as an Enterprise Architect. Salesforce Public Sector Cloud (PSS) implementation experience is mandatory. 12 years of PSS experience is acceptable click apply for full job details

Customer Success Manager (Nonprofit / NGO)Applyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR349858 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.At Salesforce, our Signature Success Plan provides enterprise customers with Salesforce's highest level of strategic partnership, technical expertise, and proactive support.We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will act as a trusted advisor to both business and technical stakeholders, driving platform adoption, operational success, and long-term customer value.This is a strategic, customer-facing role requiring strong Salesforce knowledge, consultative skills, and executive stakeholder management experience. Your Impact Serve as the primary point of accountability for Signature Success customers, ensuring an outstanding customer experience, retention, and growth. Build trusted relationships with executive stakeholders, IT leadership, and business teams within nonprofit and NGO organizations. Drive customer success through platform adoption, optimization, proactive guidance, and strategic planning. Advise customers on Salesforce capabilities, releases, best practices, and potential risks. Coordinate Signature Success services and collaborate across internal teams to deliver successful customer outcomes. Act as a customer advocate during critical incidents and escalations, ensuring effective communication and timely resolution. Support renewal and expansion opportunities by consistently demonstrating customer value. Minimum Qualifications 7+ years of experience in Customer Success, Technical Account Management, Salesforce consulting, Solutions Architecture, or SaaS advisory roles. Experience with Salesforce Nonprofit Cloud or a comparable CRM platform. Strong experience managing enterprise customer relationships and executive stakeholders. Ability to translate technical concepts into business-focused recommendations. Excellent communication, presentation, and stakeholder management skills. Experience leading cross-functional collaboration in complex customer environments. Preferred Qualifications Experience working with nonprofit organizations or NGOs. Consulting or strategic advisory background. Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant. Experience supporting enterprise-level customers in SaaS environments.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About MoEngage MoEngage is an insights led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360 degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave : Real Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni Channel Marketing Platforms for B2C Enterprises 2023. About the role You will join our established Solutions Consulting team based out of London and take ownership of MoEngage's largest and most technically demanding evaluations across the UK and DACH. At this level, the job is equal parts art and science. The art is value selling at an enterprise scale: reading a complex account well enough to find value they have not yet articulated for themselves, whether that is buried in a legacy system, spread across regional entities, or hiding in a process nobody has questioned in years, and building a case that gets a room full of stakeholders to agree on what matters. The science is walking that same room through exactly how MoEngage's platform and its AI decisioning engine deliver on that value, down to the architecture and the mechanics, not just the promise of it. This role sits close to Sales leadership on the region's most important opportunities and is expected to set the bar for how MoEngage runs a technical sales process at the enterprise level. Roles & Responsibilities: Own the end to end technical strategy for MoEngage's largest and most complex enterprise evaluations across the UK and DACH. Identify and build a value case around what a prospect has not yet recognized in their own data, systems, or customer journeys, particularly in accounts with legacy infrastructure or ownership spread across regional entities. Lead discovery and solution design for prospects with complicated environments: legacy core systems, multiple regional entities, and strict compliance requirements. Walk enterprise stakeholders from that value case into the specific technical mechanics that deliver it, showing exactly how MoEngage's core capabilities and AI decisioning engine work, at a level of detail that holds up under scrutiny. Design and lead technical validations, proof of concepts, and security or compliance reviews, including topics like data residency, GDPR, and infrastructure architecture. Act as an informal mentor to other Solutions Consultants: pair with them on complex deals, review demo narratives, and share what is working in discovery and objection handling. Partner closely with Sales leadership on account strategy and deal planning for the region's top opportunities. Build reusable, enterprise grade assets such as reference architectures, competitive positioning, and RFP response frameworks. Represent MoEngage in senior and executive level conversations, workshops, and industry events across the UK and DACH. Bring structured feedback from top tier deals back to Product. Requirements: 8 or more years in pre sales, solutions consulting, technical account management, or a related role, with a track record of leading complex, multi stakeholder enterprise sales cycles. Strong at value selling. You can find and articulate business value a prospect has not named themselves, and build it into a case that lands with stakeholders from IT to the C suite. Equally strong at walking that value case back into technical proof: exactly how MoEngage's architecture and decisioning engine deliver on what you have promised, defensible in front of an enterprise security or engineering team. Deep comfort with enterprise technical topics: integration patterns like REST, SFTP, and system to system, data architecture, and security frameworks such as GDPR and SSO. Experience navigating RFPs for regulated or complex enterprise buyers, for example financial services, hospitality, retail, or telecom. Strong executive presence. You are comfortable presenting to VP and C level stakeholders and can lead a multi week evaluation process without losing the thread. Existing right to work in the UK. Willingness to travel across the UK and DACH region and to company events. Direct competitive experience against Braze, Adobe, Salesforce Marketing Cloud, SAP Emarsys, or Bloomreach. Deep familiarity with AI first architecture: event driven pipelines, real time feature stores, model serving infrastructure, and how a decisioning engine integrates with a broader customer data and identity stack. Strong grasp of client side integration nuances: mobile and web SDKs, push notification frameworks, webhooks, and REST or GraphQL APIs, including how they hold up under enterprise scale and multi region deployments. German language proficiency. Not required, but useful for DACH market conversations. Experience with AI agents or workflow automation platforms and how they fit into a broader enterprise engagement architecture. A track record of informally mentoring or supporting junior pre sales colleagues, even without formal management responsibility. At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value - for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth. Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law. It is our policy to comply with all applicable national, state, and local laws related to non discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do GTM technical expert: Design and demo Sierra's incredible Agent product, offering technical solutions to solve for our customer's needs, and answering technical questions about our solutions. Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. What you'll bring 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. Past experience in demo building, and presenting, and working with customers or clients in the GTM function. Experience in relationship-building with potential customers, including executives and technical leaders. Experience in leading the sales process with Enterprise customers. Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. Even better AI-related experience (or experience in a similarly modern and highly technical industry). Experience translating code, technical logic and user requirements to product and engineering requirements. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.