84 jobs found

Conveyancing Assistant Newcastle upon Tyne, Tyne and Wear, North East England £24,000 - £26,000 per annum Looking for a Conveyancing Assistant to provide comprehensive administrative and clerical support to conveyancers and solicitors within a legal practise specialising in property transactions. Key Duties and Responsibilities Manage and maintain conveyancing case files ensuring all documentation is accurate, complete and up to date. Prepare standard legal documents, letters, and forms relating to property transactions. Liaise with clients, estate agents, mortgage lenders, surveyors, and other third parties to obtain necessary information and documentation. Arrange and coordinate appointments, including property searches, valuations, and completion dates. Conduct preliminary checks on property title deeds and related documents. Monitor and update case management systems to reflect progress and outstanding actions. Assist with the calculation of fees, disbursements, and stamp duty land tax as required. Ensure compliance with legal and regulatory requirements, including anti-money laundering procedures. Respond promptly and professionally to client enquiries via telephone, email and post. Support the conveyancing team with ad hoc administrative duties to facilitate efficient case progression. Required Qualifications Minimum of GCSEs (or equivalent) in English and Mathematics. Formal legal or conveyancing qualification is desirable but not essential. Education Secondary education to at least GCSE level. Additional training or certification in conveyancing or legal administration is advantageous. Experience Previous experience working in a legal environment, preferably within a conveyancing team. Experience handling administrative tasks, document preparation and client communication. Familiarity with property transaction processes is preferred. Please apply today send a CV to (url removed)

Legal Assistant / Paralegal - Leeds We are a well-established and growing law firm based in Leeds , seeking a motivated and experienced Legal Assistant / Paralegal to join our team. This is an excellent opportunity to work within a dynamic legal environment, supporting fee earners across key areas of property and litigation. Essential Experience Applicants must have demonstrable experience in at least one of the following areas: Residential Conveyancing Commercial Property Property Litigation Commercial Litigation Candidates without experience in one of the above practice areas will not be considered. Role Responsibilities (including but not limited to) Providing direct support to solicitors and fee earners Preparing legal documents, correspondence and bundles Conducting legal research and case/file analysis Managing client communications and updates Assisting with transactions, disputes, deadlines and compliance Maintaining accurate case management and filing systems Supporting business development and administrative functions where required What We Are Looking For Prior legal assistant or paralegal experience in a relevant department Strong organisational and time-management skills Excellent written and verbal communication Ability to work independently and as part of a team High attention to detail and commitment to client care Experience using case management systems (preferred but not essential) Company Benefits Comprehensive health benefits Birthday day off in addition to annual leave Additional benefits package (including enhanced leave and wellbeing perks) Supportive, collaborative team culture Opportunities for career progression and development Modern office environment in central Leeds If this role sounds of interest, please get in touch with Steph at Simpson Judge for more information

CONVEYANCING FEE EARNER OLDHAM, GREATER MANCHESTER UPTO £40,000 + GREAT BENEFITS & CULTURE Get Recruited are working with a highly reputable and award-winning Law Firm who are on the lookout for a Conveyancing Assistant to join their busy and successful team in their head office in Oldham click apply for full job details

Our client has a vacancy for a Post Completion Assistant to join their well-established Residential Conveyancing Team. As a Post Completion Assistant, you will play a pivotal role in providing exceptional support to their busy team, ensuring unparalleled levels of client service. This role is crucial to the success of their experienced team who have a demanding workload. This means that you must be able to handle pressure and be able to prioritise your daily workload. The role is part time, office-based. Key Responsibilities of this role: The role is primarily post completion, submitting SDLT applications, registrations, complying with lender portal requirements, answering land registry requisitions and ensuring our scheduling and file closure procedures are followed. This is a very busy and fast-paced role requiring a super organised person. Attention to detail, along with a professional and attentive telephone manner and a methodical approach to work, which needs to be completed under strict deadlines, are also vital for this role. Additional requirements of this role: If necessary attending to clients, estate agents, solicitors, intermediaries and other 3rd parties both on the telephone/email and in person where requested to provide updates and general advice regarding post completion matter Preparing work as requested by any Conveyancing fee earners to whom you report to on post completion work Through the operation of the Case Management system managing the tasks/diary management for the post completion work Updating the Land Registry and various lender online portals Scheduling deeds to clients/lenders Filing of papers and other general administrative duties. It is essential that you are able to demonstrate at least 1 year of previous experience and knowledge of working in a Post Completion role in a Residential Conveyancing Department and that you have the skills required to undertake this role. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Conveyancing Assistant Residential Property £27,000 + Performance Bonus Hampshire Supportive, High-Performing Legal Team Are you an experienced Conveyancing Assistant who loves keeping a busy residential property team running smoothly? Do you thrive when you re trusted to take ownership, support clients, and keep the whole process moving with calm confidence? If so, this role is going to feel like a great fit. My client is a highly respected Hampshire law firm with an impressive track record of excellence and a real commitment to personal, high-quality service. Their Residential Property team is growing, and they re now looking for a skilled Conveyancing Assistant to join a friendly, well-established department made up of six fee earners and eight assistants. This is a role for someone who genuinely enjoys being the steady, reassuring contact point for clients you ll often be the person they speak to most throughout their conveyancing journey. If you re someone who can stay calm, organised and personable even when things get busy, you ll be valued here. What you ll be doing Acting as a key point of daily contact for clients, keeping them updated throughout their transaction Managing all administrative aspects of the conveyancing process from instruction to completion Opening and closing files, preparing engagement papers and handling general admin Drafting documents, correspondence and using digital dictation confidently Preparing invoices, completion statements and supporting the billing process Taking new enquiries and sending formal quotations Processing straightforward exchanges and completions Ordering official copies, property searches, SDLT returns and submitting Land Registry applications What we re looking for At least 3 years experience as a Conveyancing Assistant or legal secretary within residential property Highly organised, proactive and comfortable managing a busy workload Fast, accurate typing skills and experience with digital dictation Strong written and verbal communication skills Confident using Microsoft Office (Outlook, Word, ideally Excel) and case management systems A friendly, calm and professional manner with clients Someone flexible, team-oriented and happy to get stuck in Why apply? £27,000 salary + performance-related bonus A genuinely supportive and encouraging working environment High-quality work across a thriving residential property department A team that values growth, learning and long-term development If you re an experienced Conveyancing Assistant who loves being trusted to deliver exceptional client care and seamless support, I d love to hear from you.

Job Title: Conveyancer Location: Cannock Salary: DOE About the Role: We are seeking a qualified Conveyancer to manage a range of complex residential conveyancing cases with minimal supervision. You will work closely with a Paralegal and the wider team to progress transactions from start to finish, ensuring a smooth and efficient process for clients. Your responsibilities will include: Handling sales and purchases of freehold and leasehold properties Managing re-mortgages and transfers of equity Overseeing new build purchases and shared ownership transactions Liaising with clients, estate agents, lenders, and solicitors to progress transactions efficiently Undertaking specialist or technical research as required Demonstrating effective delegation of administrative tasks to Paralegals and Legal Assistants To be successful in this role, you should: Be qualified as a Solicitor, Legal Executive, or Licensed Conveyancer Have a robust knowledge of the legal services industry Possess experience in case management and managing a portfolio Be accountable for organising your own workload, which may include high-value properties Be able to make independent decisions relating to your area of responsibility Manage a fee-earning target to contribute to the team's success Communicate effectively at all levels, providing excellent technical advice and client service Set an example to other staff in delivering exceptional client service Work independently and be self-motivated, while also being a strong team player Build strong working relationships both internally and externally If you're interested in this opportunity, please submit your CV. We look forward to hearing from you! Call: (phone number removed) Email: gabriella.farebrother-

An opportunity has arisen for a Conveyancing Secretary / Conveyancing Assistant to join a well-established legal practice providing a range of professional legal services to businesses and individuals. As a Conveyancing Secretary / Conveyancing Assistant, you will provide dedicated secretarial and administrative support to fee earners in a busy residential conveyancing team. This is a full-time permanent role offering a salary range of £23,000 - £25,000 and benefits. They will also consider part-time candidates. What we are looking for: Previously worked as a Conveyancing Legal Secretary, Conveyancing Secretary, Conveyancing Assistant, Legal Secretary, Legal Assistant, Legal Administratror, Legal Clerk or in a similar role. Have at least 1 year of conveyancing experience. Strong administrative skills with excellent attention to detail Ability to manage multiple tasks effectively in a fast-paced office environment A proactive, organised and reliable approach to work This is an excellent opportunity to develop your career within residential conveyancing and join a reputable legal environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Thrive Trowbridge are delighted to be working with our prestigious client based in the Devizes area who urgently require an Accounts Assistant (legal) on a permanent basis. What you will be doing: In this varied role you will provide accounts support to a number of departments, duties will include : Key Responsibilities : Processing client credit and debit card transactions as well as cheques and cash Assisting with conveyancing completions including processing completion transactions Daily online banking Posting transactions to and managing client ledgers Generating monthly reports Adhoc duties as and when required What you will need to succeed: Previous accounts experience, legal background beneficial although not essential First rate data entry and IT skills including excel as well as legal software Good communication skills at all levels The ability to prioritise with excellent attention to detail What you will receive in return: Competitive salary Monday to Friday full time 100% office based Generous holiday entitlement and health cover Immediate start available What you need to do next: If this position sounds of interest and you would like to be considered, please contact removed) Thrive Group are acting as an employment agency in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH

Legal PA - Property Birmingham city centre (hybrid working) BCR/AB/32074 32,000 p/a Bell Cornwall Recruitment are delighted to be working with a large, global law firm based in Birmingham city centre. They are looking for a Legal PA to join their property team. Duties and responsibilities of a Legal PA include (but are not limited to): Building and maintaining effective relationships with both internal and external clients and their teams and developing knowledge of their business. Actively contributing to client service initiatives in the group, including attending client events and seminars where required. Developing and maintaining core sector understanding to support delivery of optimum client service. Liaising regularly (at least on a weekly basis) with lawyers to identify work commitments and prioritising your workload accordingly. Diary management for lawyers including arranging meetings and appointments, both internally and externally, ensuring the Outlook diary is up to date and holds all the necessary information in relation to the appointment including taking responsibility for booking travel, meeting rooms and arranging for necessary equipment and refreshments. The ideal candidate: Vastly experienced supporting senior partners and fee earners in a fast-paced, corporate law firm environment. Knowledge and experience within property law/conveyancing. Fantastic organisational skills with exposure to diary and inbox management, plus booking domestic and international travel. Proactive nature and able to communicate professionally and efficiently to internal and external stakeholders. Personable and bubbly character who takes pride in providing a fantastic support service. This is a fantastic opportunity for an experienced legal support professional looking for a new challenge within an award-winning law firm that continues to go from strength to strength. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Job Title: Conveyancing Solicitor Location: Bradford Salary: Competitive (dependent on experience) Contract: Part-Time, flexible working role The Opportunity An exciting opportunity has arisen for an experienced Conveyancing Solicitor to join a well-established team in Bradford. This is a chance to take on a varied and high-quality caseload, while also playing an important role in developing and supporting junior colleagues. The role is offered on a part-time basis, and we are open to discussing different models to suit the right candidate - whether that be three or four days a week, or condensed hours. The Role As a Conveyancing Solicitor, you will: Manage a varied caseload of residential conveyancing matters from instruction through to completion, including sales, purchases, leasehold, freehold, remortgages, and transfers of equity. Deliver high-quality legal advice and provide an excellent standard of client care. Supervise, mentor, and train Conveyancing Assistants, supporting their professional development. Ensure compliance with regulatory and firm-wide procedures and contribute to maintaining best practice. Prioritise workload effectively in a fast-paced environment while meeting deadlines and client expectations. Work collaboratively with colleagues across the firm to support the continued growth of the conveyancing team. About You We are looking for a candidate who can demonstrate: A minimum of 5 years' experience in a fee-earning role within conveyancing. Strong technical knowledge and the ability to handle complex matters independently. Experience supervising or mentoring junior team members. Excellent communication and interpersonal skills, with a focus on client care. Strong organisational skills and the ability to prioritise competing demands. A collaborative and proactive approach to work. What's on Offer Alongside a competitive salary, the role comes with a comprehensive benefits package, which includes: Hybrid working options. 25+ days annual leave plus statutory holidays, with the option to purchase additional leave. Pension scheme. Private medical insurance. Life assurance. Health cash plan. Employee assistance programme. Interest-free travel loans. Reward, recognition, and wellbeing platform with access to discounted offers. This is a fantastic opportunity for an experienced Conveyancing Solicitor seeking a part-time role with flexibility, strong support, and a rewarding caseload, if this role sounds of interest to you please get in touch with Steph at Simpson Judge for a Confidential conversation

Anderson Knight is delighted to be recruiting a Conveyancing Paralegal for a well-established law firm in South Lanarkshire. This role is fully onsite, 5 days a week, with an early finish on a Friday. The law firm are looking for a skilled Conveyancing Paralegal for their brand new office. This role also offers the opportunity for growth and managing your own team. They offer a supportive work environment where the team works together to provide the best possible service clients. Key Responsibilities: Assist solicitors with handling residential property transactions from instruction to completion. Draft legal documents, including contracts, transfer deeds, and lease agreements. Liaise with clients, estate agents, mortgage brokers, and third parties to gather necessary information and documentation. Conduct property searches and deal with related enquiries. Manage case files and ensure all relevant documents are prepared, filed, and processed correctly. Handle client communications, ensuring updates are provided promptly and professionally. Maintain accurate records and keep the case management system up to date. Ensure compliance with legal and regulatory requirements at all stages of the transaction. Key Skills & Experience: Previous experience as a Conveyancing Paralegal or Legal Assistant, preferably within residential property. Familiarity with the conveyancing process, including the use of case management software. Excellent communication and organisational skills. Strong attention to detail and ability to work under pressure to meet deadlines. A proactive, client-focused approach with a commitment to delivering excellent service. Benefits: Competitive salary and benefits package. Opportunities for career progression and professional development. Friendly, supportive team environment. Early finish Fridays! Submit your CV in confidence to be considered for this wonderful opportunity.

Our client is seeking an experienced Legal Assistant to join their Residential Conveyancing department. This role is full time and will be based out of their Basingstoke office. You will be providing assistance to the Fee Earners on a mixed caseload of property files including freehold and leasehold sales and purchases, shared equity/shared ownership, new homes and part exchange click apply for full job details

Overview Our Legal 500-recognised client is seeking a Conveyancer, Fee Earner, or Solicitor with 4+ years PQE to join their conveyancing team, managing a diverse caseload independently from instruction through to completion. In return for your hard work and dedication, the firm offers a competitive benefits package including hybrid working, target-related bonuses, training and development opportunities, and many other impressive incentives. The Firm Our esteemed Legal 500 client is a full-service practice with a nationwide presence recognised for providing high quality legal advice to private and commercial clients. With client care at their core, the Firm comprises specialists with diverse expertise, drawn from top-tier UK firms, ensuring clients receive the highest quality advice. Understanding the intricacies of business, with many team members boasting hands-on experience in multi-million-pound companies, providing invaluable foresight and risk management skills. What will be expected from you? Manage all conveyancing matters from initial instruction through to post-completion, including: Overseeing residential sales and purchases. Handling remortgage and equity release transactions. Reviewing titles for both freehold and leasehold properties. Managing transfers of equity and matrimonial transfers. Provide guidance, support, and training to the department's conveyancing assistants. Develop and maintain client relationships within the local area. Identify opportunities to cross-refer clients to other departments when appropriate. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with

Commercial Property Assistant - Full Time Location: Selby We are recruiting for a Commercial Property Assistant to join a fast-moving property team. This is a highly client-focused role, ideal for someone who takes pride in delivering a professional, proactive and personable service. To succeed in this position, you must have solid conveyancing experience , specifically in sales and purchase transactions , and be confident managing a busy workload with frequent client communication. We are looking for someone who can step in and hit the ground running from day one. Key Responsibilities Opening new files and processing instructions on the case management system Producing relevant client letters, contracts and supporting documents Keeping the case management system updated accurately as matters progress Issuing contracts on sale transactions and supporting enquiry responses Ordering property searches Managing exchange of contracts and associated paperwork Setting up and coordinating completions Preparing and issuing mortgage and client reports Handling incoming post and administrative processing Responding to client enquiries by telephone and email where possible General administration including filing, billing, photocopying, post handling and archiving Supporting the wider property team with high-volume transactional work Essential Skills Strong keyboard and data-entry ability Excellent literacy and numeracy skills High levels of accuracy and attention to detail Confident handling client enquiries in a professional and friendly manner Ability to work well under pressure in a fast-paced environment Strong workload management and prioritisation skills Ability to meet tight deadlines Flexible, adaptable and proactive approach to work Comfortable working independently and collaboratively as part of a small team Required Experience Experience in a similar fast-paced property or conveyancing support role Minimum 12 months experience in conveyancing sales and purchase (essential requirement) Salary Salary will be based on experience . Please include your current salary and expected salary range when applying. Who this role suits This opportunity is ideal for someone who enjoys transactional property work, thrives in a client-facing support role, and is motivated by progression and responsibility within a high-output team. If the position sounds of interest please get in touch with Steph at Simpson Judge

Residential Conveyancer - Remote with 1 Office Day Location: Primarily Remote (1 day/week in South Wales HQ) Salary: Competitive + Uncapped Bonus + Excellent Benefits Yolk Recruitment is proud to be supporting a well-established, award-winning legal services business known for transforming the way conveyancing is delivered in the UK. With a national reputation for excellence, innovation, and a deeply people-focused culture, this employer has been recognised as one of the Top 100 Companies to Work For and holds the prestigious Investors in People, Gold Standard. This is a unique opportunity to join a values-led organisation that champions flexibility, personal growth, and genuine work-life balance, all while being part of a high-performing, collaborative team. About the Role Due to continued growth, our client is seeking experienced Residential Conveyancer's to join their property team. The successful candidate will manage their own caseload of residential files from instruction through to completion, supported by a conveyancing assistant and a forward-thinking legal leadership team. This role is ideal for someone looking for the freedom of remote work, with only one day a week required in the office for collaboration, training, or team engagement. What you will be doing as a Conveyancer: Manage a diverse caseload of residential transactions including freehold, leasehold, and new builds Build and maintain strong relationships with clients, agents, and third parties Ensure timely and compliant progression of files using a bespoke CMS Collaborate with in-house support teams to maintain service quality Meet monthly and quarterly KPIs related to exchanges, completions, and client satisfaction Take part in regular training and development days as part of a close-knit legal team The experience you will need: Previous experience managing a residential conveyancing caseload independently. A qualification as a Licensed Conveyancer, Solicitor, Legal Executive or equivalent hands-on experience. You do not need to be qualified but will need to be able to demonstrate years of experience handling your own files. Strong technical understanding of land law and the property transfer process Confidence in communicating with clients and stakeholders throughout the transaction Proficiency in using case management systems (training provided for bespoke platforms) A team-oriented mindset and the ability to perform in a target-driven environment What you will get at this firm: This client offers a truly comprehensive rewards package including: Competitive salary with uncapped performance bonuses Up to 40 days annual leave, including bank holidays, birthday leave, and 100% attendance incentives Enhanced maternity and paternity pay well above statutory requirements Flexible and hybrid working, with full remote infrastructure and home setup support Private medical consultations, physiotherapy access, and mental health support Company sick pay and subsidised legal services for personal property transactions Discounted gym membership and cashback at major retailers Monthly team events, charity days, and 'connection days' that foster a true sense of belonging Nationally recognised for their internal charity work, having raised over 1.1m through their foundation To discuss this role in confidence or express your interest, contact: Nicole Smith - Legal Division, Yolk Recruitment Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Thrive Group are delighted to be working with our client in Malmesbury who is actively looking to recruit a Residential Conveyancing Paralegal- to join the team. This is a fantastic opportunity for an experienced and personable conveyancing professional to become part of a friendly and supportive team. You will be confident managing your own caseload and providing high-quality support throughout the residential property transaction process. What you will be doing: Working in a non-fee earning capacity , you will support the conveyancing team with a wide range of residential property matters, including: Freehold and leasehold residential conveyancing Sales, purchases, and remortgages Drafting and reviewing contracts and supporting documentation Title checking and raising enquiries Liaising with clients, estate agents, lenders, and solicitors Exchange and completion preparation Post-completion work, including Land Registry applications and SDLT submissions What you will need to succeed: Experience as a Conveyancing Paralegal, Legal Assistant, or Fee Earner within residential property Strong technical conveyancing knowledge and excellent attention to detail Excellent client care and communication skills A proactive, organised, and self-motivated approach Ability to manage your own caseload effectively What you will receive in return: Competitive salary Generous holiday allowance of 28 days plus 8 bank holidays Supportive and collaborative team environment Genuine opportunities for career progression and professional development What you need to do next: If this position sounds of interest and you would like to be considered. Please contact Sarah at Thrive Group on (phone number removed) or email removed) Thrive Group are acting as an employment agency in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH

Conveyancing Paralegal Red Recruitment is looking for an experienced Conveyancing Legal Assistant to join our client, an award-winning multi-disciplinary law firm, to support their growing team of Solicitors. We want an ambitious and driven paralegal who has experience of working in property in a legal setting. This is an exciting opportunity to provide full support for a varied caseload on property matters and have responsibility for some fee earning work with the potential of hybrid working. Benefits & Package for a Conveyancing Paralegal Salary : Competitive, market-rate salary Hours: Monday - Friday, Office Hours Contract Type: Permanent Location: Kingsbridge (Hybrid Potential) Excellent opportunities for career progression The opportunity to take a central role in the development of the firm's conveyancing offering A supportive working environment with importance placed on a healthy work/life balance Hybrid working Enhanced annual leave package Additional holiday for long service Company pension Free annual flu jabs Employee Assistance Programme Mental health support Modern, comfortable offices Free parking Coaching and mentoring Key Responsibilities of a Conveyancing Paralegal Manage a varied caseload of residential property transactions from instruction to completion. Demonstrate a strong knowledge of the conveyancing process and relevant legislation. Liaise with clients, estate agents, lenders, and other stakeholders to ensure smooth progress. Prepare and review legal documents with precision and efficiency. Maintain compliance with all regulatory requirements and firm policies. Key Skills & Experience of a Conveyancing Legal Assistant A commitment to delivering an exceptional client experience The drive to contribute to the growth and development of the department Confidence to handle a varied, stimulating workload Proficiency in Leap and Microsoft Office Excellent communication and organisational skills. Previous experience working in property law preferred If you are interested in this position as a Legal Assistant and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)