355 jobs found

Customer Service Advisor Our client likes to connect customers with things they love, through a seamless personal experience. They achieve this through their dedicated contact centre teams and currently have some exciting opportunities for the right people to join them. If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you. They work with large network providers to bring great mobile phone deals to their customers. They have a customer base of nearly half a million with their online business equating to over 70% of their sales. These roles within the customers contact centre will be supporting the success of this business by being the first people their valuable customers get to speak to. If you think you have what it takes to be a member of our client s team, then please apply, so they can start a conversation with you about how they could work together. Main duties Providing exceptional customer service to new and existing customers, via communication channels (live chat, telephone and email). Will be able to work under their own initiative and alongside fellow team colleagues. Able to achieve realistic key performance indicators and targets. You will be highly motivated to provide solutions on a first-time resolution basis. The ideal candidate will have experience of working within a customer service industry. The ideal candidate will have Great knowledge of Microsoft Office 365 products. Excellent communication skills both verbal and written to deal with calls, live chat and email. Experience of working within a customer service environment. The ability to work in a fast-paced industry. Want to work somewhere where you are valued as a team member. In return they offer Competitive salary Individual monthly bonus based on performance Opportunity for career progression 22 days holiday plus bank holidays Pension scheme Social activities Free parking Schedule Fixed Term Contract through until the end of December 2025 7.5-hour shift Occasional weekend working If you think you have what it takes to be a member of our client s Customer Service team, then please apply now.

An exciting opportunity for a Business Development/Appointment Maker to join an established Sales team based in Nursling, Southampton. Be part of a friendly, down to earth and close knit team looking to expand due to excellent results this year. Flexibility with working hours creating a great work/life balance. The ideal candidate: Background in Telesales/Call centres and customer service Results and Target driven Reliable and confident on the phone The role: Making outbound calls to potential clients and securing appointments for managers You choose hours between 9am - 3pm - Mon - Fri P/T 15hrs minimum to 30hrs maximum 15 an hr + commission + bonuses Friendly working environment based in Nursling Contact Jo ASAP for more information

Description About the Role Were on the lookout for a Sales Team Leader to join our vibrant Contact Centre at Butlins. This is a fantastic opportunity to lead from the front, coaching, inspiring, and motivating a team of sales advisors to consistently exceed targets and deliver memorable guest experiences click apply for full job details

Job Title: Customer Support Advisor Location: London Salary: £11 per hour (£23k pro rata) In the role of Customer Support Advisor, you will be the first point of aftersales contact, delivering excellent customer service to our client's customers. Our client provides drivers with vehicle finance and short-term vehicles to rent so they can work for a well-established transportation company, Uber. They help people who have often never owned a car before, or been declined credit, enter into an agreement where they work towards owning their own car. General Customer Service Acting as a first point of contact for any customer service queries or complaints. Answering inbound calls. Resolving customer queries or allocating to the responsible team member. Making outbound calls to contact customers as required (examples would be around service bookings, expired documentation, or rental renewals). Managing customer support tickets in our CRM. Resolving customer queries or allocating to the responsible team within the business. Vehicle and Customer Administration Generating contracts in our loan management system for rental and non-regulated rent-to-buy products. Providing customers with contract and vehicle documentation. General fleet and customer administration activity, which will include management of vehicle licence renewals, fines or penalties received into the business, and maintenance of vehicle and customer documentation. Person Requirements Hard working. A friendly personality. Good communication skills via email, phone, text, etc. A basic understanding of, and interest in, vehicles. Strong attention to detail. Enjoy contributing to the team and growing with our company. A good communicator, patient, understanding, and genuinely enjoys helping customers. Good time management and multi-tasking skills. Happy to work under pressure.

Job Title - Customer Service Executive - Luxury Travel Department/Sector - Travel Job Location - London Salary - £20k - £22k Our client has a Customer Relations Role, in the role you will be the key point of contact for the customer in respect to service delivery both pre/post-holiday and whilst on tour. In the role you will be responsible for all aspects of customer relations within the business dealing directly with both positive and negative feedback in an empathetic and constructive manner. The role requires someone with good knowledge of Microsoft IT systems, social media and database management supported by strong negotiating skills with excellent organisation and attention to detail. You must have at least 5 years' experience in Customer Service with knowledge of the travel industry displaying outstanding verbal and written communication with a good understanding of all legal obligations to include Package Travel regulations and ABTA guidelines. Another large part of the role is health and safety for the guests on holiday. You will review excursions, hotels and transport. Responsibilities: The key contact for all customer service communications. Monitoring and replying to all emails in the dedicated Customer Relations inbox. Acknowledge all complimentary letters in order to build and maintain ongoing customer relationships. Investigate all complaints communicating directly with office abroad. Ensure that any sub-standard service delivered on the ground is rectified for future customers. Reply to all complaints offering the appropriate level of compensation depending on the severity of the matter. Become the core point of contact dealing with any issues in resort, maintaining close contact with all local operators. Log all Customer Relations activity and produce regular reports detailing certain patterns and areas for improvement. Maintain the Customer Relations database ensuring that all activity is correctly filed and documented. Monitor online forums such as TripAdvisor and respond appropriately. Have a good understanding of ABTA and the legal obligations. Communicate both written and orally to all of our returning customers 'Welcoming them Home'. Obtain feedback and communicate agreed marketing and sales messages. Analysing quantifiable CSQ data and send statistical reports to all departments concerned. Maintaining a testimonial database to provide client comments/feedback for marketing and brochures. Build rapport with VIP passengers ensuring that all aspects of the business go 'the extra mile' for these very special customers. Ensure all of the office is up to date with our VIP customers and are aware of the benefits these customers should receive. Work closely with the marketing team to gain a great understanding of our customers' requirements and needs, developed through effective customer insight.

Job Title: Customer Service Executive - Luxury Travel Department/Sector: Travel Job Location: London Salary: £22k - £24k Our client has a Customer Relations Role, in which you will be the key point of contact for the customer in respect to service delivery both pre/post-holiday and whilst on tour. In this role, you will be responsible for all aspects of customer relations within the business, dealing directly with both positive and negative feedback in an empathetic and constructive manner. The role requires someone with good knowledge of Microsoft IT systems, social media, and database management, supported by strong negotiating skills with excellent organization and attention to detail. You must have at least 5 years' experience in Customer Service with knowledge of the travel industry, displaying outstanding verbal and written communication skills, along with a good understanding of all legal obligations, including Package Travel regulations and ABTA guidelines. Another large part of the role is health and safety for the guests on holiday. You will review excursions, hotels, and transport. Responsibilities: The key contact for all customer service communications. Monitoring and replying to all emails in the dedicated Customer Relations inbox. Acknowledge all complimentary letters to build and maintain ongoing customer relationships. Investigate all complaints, communicating directly with the office abroad. Ensure that any sub-standard service delivered on the ground is rectified for future customers. Reply to all complaints, offering the appropriate level of compensation depending on the severity of the matter. Become the core point of contact dealing with any issues in resort, maintaining close contact with all local operators. Log all Customer Relations activity and produce regular reports detailing certain patterns and areas for improvement. Maintain the Customer Relations database, ensuring that all activity is correctly filed and documented. Monitor online forums such as TripAdvisor and respond appropriately. Have a good understanding of ABTA and the legal obligations. Communicate both written and orally to all of our returning customers, 'Welcoming them Home'. Obtain feedback and communicate agreed marketing and sales messages. Analyze quantifiable CSQ data and send statistical reports to all departments concerned. Maintain a testimonial database to provide client comments/feedback for marketing and brochures. Build rapport with VIP passengers, ensuring that all aspects of the business go 'the extra mile' for these very special customers. Ensure all of the office is up to date with our VIP customers and are aware of the benefits these customers should receive. Work closely with the marketing team to gain a great understanding of our customers' requirements and needs, developed through effective customer insight.

Job Title - Customer Support Advisor - Flexible vehicle solutions for ride hailing drivers Job Location - London Salary - £25k plus bonus Our client is a vehicle finance and rental company providing flexible vehicle solutions for ride hailing drivers, focused on electric vehicles. In the role of Customer Support Advisor, you will be the first point of after-sales contact for drivers wishing to discuss their vehicle or hire contract. Our client can offer the option for hybrid working once the initial probation period has been successfully completed. In this role, you will look after general fleet and customer administration activities. This will include management of vehicle licence renewals, any fines or penalties received into the business, maintenance of vehicle and customer documentation, and general data entry within our operating systems. Key Responsibilities: Acting as a first point of contact for any customer service queries regarding the customer's vehicle or account. Providing support and guidance around servicing, licensing, and insurance claims. Answering inbound calls. Resolving customer queries or allocating them to the responsible team member. Making outbound calls to contact customers as required (examples would be around service bookings, expired documentation, or rental renewals). Managing customer support tickets on CRM. Skills Required: Hardworking A friendly personality Good communication skills via email, phone, and text A basic understanding of, and interest in, vehicles Strong attention to detail Enjoy contributing to the team and growing with our company A good communicator, patient, understanding, and genuinely enjoys helping customers. Good time management and multi-tasking skills. Happy to work under pressure

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in London for our hybrid working model. Our ideal candidate will have 9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we'll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem Prior exposure to database, cloud, and infrastructure technology is a plus German speaking On a given day in this role you will: Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team's eyes and ears in this field De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization Document all customer interactions in internal systems, including Gainsight and Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be in the best position to identify and share back with internal teams Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success Forecast expected churn and growth to your senior leadership team Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.

BDM Manager, Business Owner (Salesforce) page is loaded BDM Manager, Business Owner (Salesforce) Apply locations London posted on Posted 19 Days Ago job requisition id R Linklaters is a multi-national commercial law firm, with 31 offices in 21 countries worldwide. We have been named as one of The Times' Top 50 Employers for Women, recognised by Stonewall as a top employer for LGBTQ+ inclusion, and by the Social Mobility Employer Index as a top employer for advancing social mobility. We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further. We love hearing from anyone who is enthusiastic about changing the legal industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Linklaters, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply. BDM Manager, Business Owner (Salesforce) - The role: Serve as the business owner for Salesforce products supporting the Business Development & Marketing (BDM) function. Act as the bridge between BDM and technology teams to ensure tools align with firm strategy and support business outcomes. Work closely with the BDM community to understand, define, and document business requirements. Partner with technology teams to establish and manage the technology roadmap that supports BDM workflows and goals. Define business requirements and KPIs to measure the effectiveness of Salesforce tools. Lead change management initiatives, providing user training and promoting best practices to drive adoption and optimise workflows. Monitor platform impact and engagement to assess how tools contribute to client development and marketing outcomes. Gather and analyse user feedback, advocating for functional improvements and enhancements that foster usability, efficiency, and innovation. BDM Manager, Business Owner (Salesforce) - What we're looking for: Demonstratable expertise on Salesforce products. Hands on experience, certifications and official trainings are ideal. A track record of success as a business owner in the legal or professional services sector, ideally within a complex B2B environment Strong ability to document business requirements from non-technical stakeholders and translate them into actionable insights Excellent collaboration skills to foster effective teamwork across cross-functional teams and stakeholders Outstanding communications skills to gather input, provide thoughtful feedback, and advocate for solutions that align with user needs A genuine interest in continuous improvement, with a proactive approach to solving technology and workflow challenges A collaborative mindset and the ability to actively contribute to and participate in communities of practice This is a fantastic role for someone wanting to join a supportive, innovation focused team that bridges business development, marketing, and technology at one of the world's leading law firms. BDM Manager, Business Owner (Salesforce) - What's on offer: This role is based at the Linklaters London office with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include: Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessments Finance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services Family & Lifestyle Electric car and cycle to work schemes Emergency family care Additional holiday/birthday leave Maternity/paternity/shared parental leave Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks) Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles or for business team roles ). Similar Jobs (3) BDM Manager, Business Owner (Sitecore) locations London posted on Posted 19 Days Ago BDM Senior Advisor, Business Owner locations London posted on Posted 19 Days Ago BDM MarTech & Innovation Senior Manager locations London posted on Posted 30+ Days Ago This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future. This is Linklaters. Job Offer Scams Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of . We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at . Pre-joiner Screening In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent. As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.

Department: Student Recruitment Location: Greenford Type of Contract: Permanent About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship! What the role involves: Track Enquiries, applications, admissions data, and manage student recruitment pipelines. Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes. Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads. Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers. Assist with special projects and initiatives related to student recruitment and enrolment management as needed. About You: Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets. Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms. Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner. Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support. Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments. Time Management : Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines. Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction. Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets. Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Graduate Recruitment Consultant - Healthcare Division Liverpool City Centre 26,000- 27,000 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a successful sales career for yourself Search is hiring a Trainee Recruitment Consultant to join our Healthcare team in Liverpool. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles in the Nursing, Health and Social Care sector, playing a key part in connecting people with great opportunities and supporting this vital support system. Why Join Us? Build your own desk from day one, focusing on the temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - quickly seeing the financial rewards for your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top biller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using advertising, LinkedIn and leading job boards. Conduct interviews to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from registration to placement, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track record of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. How Will You Benefit? Earn up to 35% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2027! EV Car benefit scheme available through our partner, Tusker. Lifestyle perks and wellbeing discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting. If you're an ambitious recruiter looking for a genuine opportunity to maximise your earnings and develop your career, we'd love to hear from you. Apply today or contact Katie Ball for more details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Driver Technical Centre Executive Driver Technical Centre ExecutiveHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a Driver Technical Centre Executive to join our client on a long-term temporary assignment. This role involves ensuring the successful daily operational delivery for the Driver Interaction Centre by providing exceptional service to Customers and Drivers. The opportunity • Responsibility and control of Driver Risk income and proactive identification of enhanced Driver Risk solutions for our existing and potential customer base. • Ensure vehicles with an off-road are managed within required KPI's and provide driver support, managing communication, including telephone calls, email etc. on vehicles, general motoring issues and Driver Risk topics. • Providing customer & driver support through a strong customer journey and support through telephone and email contact. Delivering on Alphabet's customer promise and ensuring unique customer experience expectations are met. To include effective resolution or escalation of customer queries and complaints, in a professional & timely manner. • Evidence suitable prioritisation is paid to vehicle SMR repairs by repairers' depending on the complexity of work and accepted timeframes to complete. Clear knowledge of vehicle repair is required. • Negotiate with breakdown providers, repairers and vehicle manufacturers with the key aim of returning a vehicle to an on-road condition in the quickest time. Engagement with breakdown providers, SMR repairers (franchised/independent) and vehicle manufacturers after sales customer service teams to ensure drivers are kept mobile with the provision of a relief vehicle. • Negotiate with vehicle manufacturers on a determined case basis to ensure goodwill is maximised - including vehicle relief and early termination support. The expectations of this function and every individual within it are that goodwill figures in excess of £100,000 per annum are obtained through our engagement with vehicle manufacturers and key contacts. The consequences of not obtaining goodwill/support could lead to additional expenditure for our customers and increased complaint volumes. Whilst not a targeted objective or KPI, every individual is expected to contribute to this figure. What will you bring to the global premium automotive brand: - Relevant Technical qualifications for motor vehicle SMR. - Motor Mechanics NVQ 1, 2 & 3, City & Guilds or equivalent - A good understanding of the Fleet Industry Operational requirements is desirable but not essential. - Strong customer service orientation & telephone negotiation / persuasion skills. - Experience in the repair and maintenance of motor vehicles (Motorbikes, Cars & LCVs). - Knowledge of the Epyx system is required as all individuals have technical advisor status within the system. How will we support you: A business's core values are integral to its corporate culture and guide its actions and decisions. These values include: Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness Compensation We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave of up to 35 days, which is inclusive of bank holidays. There's free on-site parking available, and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office. Diversity, Equity and Inclusion The equality, diversity, and inclusion policy is centred around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1. Key aspects of the policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday business Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identity and cultural background #

Assistant Accommodation Manager PBSA (Student Accommodation) Nottingham City Centre Salary: £32,240 per annum, plus 5% discretionary bonus Hours: 37.5 hours per week. Predominantly working 8am 4pm, Monday to Friday but also able to provide cover on late shifts, 12.00 8pm and some weekends Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant Accommodation Manager will become a key part of our clients existing, friendly and experienced property team. You ll be delivering the best resident experience, ensuring that they maintain the building to the highest standard and are compliant in all areas. You will build strong relationships with your team, who deliver the highest standards. You will be getting involved in mini-projects supporting with debt, sales and the lead-up to summer turnaround. You will work with stakeholders, third party contractors and universities, championing the needs of customers and leading by example. You ll be working closely with people and customers to ensure that everyone is working and living in a fun, safe and friendly environment. You ll support your team members with rebooking, sales, events, compliance, safety and welfare, and the summer turnaround. Lead the management of certain onsite departments and be the magic ingredient that brings the team together. A champion always leads by example. Demonstrate a personal desire for high levels of service in all your interactions. Be commercial savvy, helping to drive sales and marketing to achieve great results. Every student is different and so are the teams that work in our properties. Don t leave your personality at the door and please bring your whole self to work it s this you we want to see every day. Always strive for the best, supporting the Operations Manager with the financial performance of the property Build relationships with team members, third party contractors and universities to understand how our buildings provide more than a room. Adopt an unapologetic safety first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations. You ll thrive on delivering a great customer experience and work closely with team members to always be welcoming and provide a safe backdrop to our residents time at university, giving them one less thing to worry about. You will work with team members to ensure that the physical appearance of properties is of the highest standard. Develop and guide the team along your journey of ensuring we fill our properties all year round, with residents who want to stay year after year. Commit to the growth of your personal development and the team members around you. You ll be the subject expert in all things related to the day to day running of our buildings, ensuring that all team members are able to deliver the best experience for residents. Understand your team, what motivates and drives them to ensure we sell out our buildings, and that they are safe and compliant. Work with our centre of excellence to know and understand how to deal with queries from Finance, People, Health and Safety, Marketing and Procurement. Work closely with the wider team: our people are great and you can be part of that! You will work particularly closely with various business units and operational teams to help assist with the running of the building, ensuring that we deliver the best customer experience. Working in an open culture where we want to hear new ideas and how we can implement solutions to improve. You re the bridge between the team who keep the property running and the Operations Manager, so there might be times when you don t have full sight of the information your manager may be privy to. You ll need to have the skills to make judgement calls when necessary, and to work with the information available to you. You ll often be part of the Customer Service Advisor rotation, covering shifts when there is absence amongst the team. You ll need to be able to keep all of the important plates spinning, while maintaining the exceptional level of customer service that our residents deserve. Who We re looking for: Ideally you will be an experienced Assistant Manager or Manager from either a student accommodation background (PBSA), BTR, hotels, hospitality or leisure industry We re are looking for individual who s hungry and wants to drive change. You should have first class customer service and administration skills and experience You will need to have excellent man management skills and lead by example Ideally experienced in building management, used to dealing with maintenance enquiries / issues and facilities management You should be resilient, and able to make sometimes tough decisions Be a self stater and able to manage change No two days are the same in student accommodation, if you re up for a challenge and enjoy a fun and vibrant environment, please apply today In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency