Scheduling Coordinator Uxbridge ( Office based) £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) About the Role We are currently seeking an organised and proactive Coordinator to join a busy 24/7 propertymaintenance business. This is a key operational role, supporting the effective delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). Working closely with client property managers, engineers, and senior management, you will help ensure works are completed efficiently, compliantly, and to a high standard across their portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, and emergency works Ensure works are completed within agreed timescales and that job completion reports are issued promptly Act as a key point of contact between engineers, internal management, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Support a 24/7 operational environment by prioritising urgent and reactive works as required Carry out additional duties within the scope of the role to support business needs About You Experience within a property maintenance or facilities environment is highly desirable Experience working within property management, facilities management, or reactive maintenance Strong organisational and prioritisation skills, with the ability to manage multiple workstreams Excellent communication skills, both written and verbal Adaptable, resilient, and comfortable working in a fast-paced, customer-focused environment
Feb 03, 2026
Full time
Scheduling Coordinator Uxbridge ( Office based) £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) About the Role We are currently seeking an organised and proactive Coordinator to join a busy 24/7 propertymaintenance business. This is a key operational role, supporting the effective delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). Working closely with client property managers, engineers, and senior management, you will help ensure works are completed efficiently, compliantly, and to a high standard across their portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, and emergency works Ensure works are completed within agreed timescales and that job completion reports are issued promptly Act as a key point of contact between engineers, internal management, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Support a 24/7 operational environment by prioritising urgent and reactive works as required Carry out additional duties within the scope of the role to support business needs About You Experience within a property maintenance or facilities environment is highly desirable Experience working within property management, facilities management, or reactive maintenance Strong organisational and prioritisation skills, with the ability to manage multiple workstreams Excellent communication skills, both written and verbal Adaptable, resilient, and comfortable working in a fast-paced, customer-focused environment
A highly reputable property consultancy is seeking an ambitious Assistant Building Manager to join their team at one of their iconic assets in Central London. This is an excellent opportunity for a property professional looking to further develop their career within a prestigious and well-managed environment, working closely with an experienced Building Manager on a flagship commercial building. The successful candidate will support the day-to-day management of the building, helping to ensure the highest standards of service delivery across both hard and soft facilities management services. The role will involve liaising with occupiers and contractors, monitoring service performance, and assisting with health and safety compliance, including risk assessments, RAMS and statutory obligations. You will also support service charge administration, budget tracking and reporting, while helping to maintain the overall presentation and operational efficiency of the asset. Applicants should have prior experience in an Assistant Building Manager, Facilities Coordinator or similar role within commercial property. A sound understanding of building services and health and safety compliance is essential, alongside strong organisational skills and the ability to build effective relationships with a wide range of stakeholders. A proactive and professional approach is key, and candidates with IOSH or NEBOSH qualifications will be viewed favourably, though this is not essential. In return, the role offers a salary of up to 45,000, dependent on experience, along with the opportunity to work on a landmark Central London building within a respected and well-established property consultancy. The position provides genuine scope for career progression and exposure to best-in-class property and facilities management practices.
Feb 03, 2026
Full time
A highly reputable property consultancy is seeking an ambitious Assistant Building Manager to join their team at one of their iconic assets in Central London. This is an excellent opportunity for a property professional looking to further develop their career within a prestigious and well-managed environment, working closely with an experienced Building Manager on a flagship commercial building. The successful candidate will support the day-to-day management of the building, helping to ensure the highest standards of service delivery across both hard and soft facilities management services. The role will involve liaising with occupiers and contractors, monitoring service performance, and assisting with health and safety compliance, including risk assessments, RAMS and statutory obligations. You will also support service charge administration, budget tracking and reporting, while helping to maintain the overall presentation and operational efficiency of the asset. Applicants should have prior experience in an Assistant Building Manager, Facilities Coordinator or similar role within commercial property. A sound understanding of building services and health and safety compliance is essential, alongside strong organisational skills and the ability to build effective relationships with a wide range of stakeholders. A proactive and professional approach is key, and candidates with IOSH or NEBOSH qualifications will be viewed favourably, though this is not essential. In return, the role offers a salary of up to 45,000, dependent on experience, along with the opportunity to work on a landmark Central London building within a respected and well-established property consultancy. The position provides genuine scope for career progression and exposure to best-in-class property and facilities management practices.
Purpose of the Role The main purpose of this role is to provide cover for all absences within the Reception Services Department, including pre-booked holidays, emergency sickness, and training cover requirements. You will be expected to maintain a professional presence across various front reception desks, supporting all personnel visiting and using the building-from daily visitors to permanent tenants. Delivering exceptional service and creating a lasting impression will be central to your role. As a member of the Cover Team, you will receive extensive training and gain exposure to a wide variety of buildings, teams, clients, service standards, opening hours, and occupiers. This will allow you to build deep insight and expertise across our portfolio, making you one of the most versatile and well-trained receptionists in the business. You must be flexible, dependable, and able to work independently across multiple sites in London Zones 1-4, often at short notice. Your rota will be issued weekly for known annual leave cover, but you may also be contacted on the same day to respond to emergency absences or location changes. Adaptability and flexibility are essential, as you will need to perform a wide range of duties across different properties with different requirements. Punctuality, adaptability, and personal accountability are highly valued, as the dynamic nature of the role requires consistency in presence at various locations to ensure seamless operations and a high standard of service. Training will be arranged ahead of new assignments, although in rare cases, you may be asked to support a reception desk where formal training has not yet taken place. This is a rewarding role, but it demands professionalism, resilience, and confidence in adjusting to varied buildings, stakeholders, and operational demands. Key Responsibilities Ensure the highest standards in presentation at all properties are maintained at all times; reception areas must be clean, tidy, welcoming, and to five-star audit standards. Work across various London locations on a changing rota, with different shift patterns between 07:00-19:00, not exceeding 45 hours per week. Maintain a very high standard of personal appearance. A courteous, professional, and helpful nature must be displayed at all times. Uniform (if provided) must be clean and presentable. Follow directions from your Reception Services Line Manager, Building Manager, Supervisor, or RFM. Adhere to all concierge processes, procedures, and property-specific standards of work. Build a professional working relationship with staff, tenants, and contractors; act as the first point of contact for all. Meet and greet all visitors at the reception desk and maintain accurate visitor records. Contact the relevant tenant before allowing visitors beyond reception, where required. Promptly assist and direct visitors to their destinations within the building. Answer telephones and on-site intercom systems in a professional manner. Maintain and update an accurate reception operations manual, covering all site and tenant-specific processes. Ensure the reception desk is never left unmanned during building opening hours. Deal with on-site queries efficiently and professionally; elevate to appropriate third parties where necessary, ensuring the enquirer is informed of next steps and timelines. Sign for deliveries, log all incoming items, and release only upon verified ID and tenant signature. Acquire working knowledge of each property's systems to manage operations during team member absences. Complete all required logs and reports accurately and promptly. Do not undertake any task that poses a risk to health and safety without suitable training. Assist staff, occupiers, and visitors in the event of an emergency. Ensure compliance with all landlord obligations regarding health and safety and fire safety. Ensure contractors arriving on-site comply with contractor management and site health & safety procedures. Abide by all company rules, terms, and conditions at all times. Skills, Knowledge and Experience Excellent communication and interpersonal skills - confident, warm, and professional in all interactions Adaptability and resilience - able to adjust quickly to new environments and last minute changes Strong organisational skills - capable of managing changing schedules and maintaining accurate records IT literacy - confident in using Microsoft Outlook, visitor management software, and other site systems Proven customer service skills - ideally from hospitality, corporate, or reception backgrounds High level of reliability, punctuality, and personal accountability A proactive, helpful attitude and the ability to remain calm under pressure Working Hours - Up to 45hrs per week Salary - £31,000 Please see our Benefits Booklet for more information.
Feb 03, 2026
Full time
Purpose of the Role The main purpose of this role is to provide cover for all absences within the Reception Services Department, including pre-booked holidays, emergency sickness, and training cover requirements. You will be expected to maintain a professional presence across various front reception desks, supporting all personnel visiting and using the building-from daily visitors to permanent tenants. Delivering exceptional service and creating a lasting impression will be central to your role. As a member of the Cover Team, you will receive extensive training and gain exposure to a wide variety of buildings, teams, clients, service standards, opening hours, and occupiers. This will allow you to build deep insight and expertise across our portfolio, making you one of the most versatile and well-trained receptionists in the business. You must be flexible, dependable, and able to work independently across multiple sites in London Zones 1-4, often at short notice. Your rota will be issued weekly for known annual leave cover, but you may also be contacted on the same day to respond to emergency absences or location changes. Adaptability and flexibility are essential, as you will need to perform a wide range of duties across different properties with different requirements. Punctuality, adaptability, and personal accountability are highly valued, as the dynamic nature of the role requires consistency in presence at various locations to ensure seamless operations and a high standard of service. Training will be arranged ahead of new assignments, although in rare cases, you may be asked to support a reception desk where formal training has not yet taken place. This is a rewarding role, but it demands professionalism, resilience, and confidence in adjusting to varied buildings, stakeholders, and operational demands. Key Responsibilities Ensure the highest standards in presentation at all properties are maintained at all times; reception areas must be clean, tidy, welcoming, and to five-star audit standards. Work across various London locations on a changing rota, with different shift patterns between 07:00-19:00, not exceeding 45 hours per week. Maintain a very high standard of personal appearance. A courteous, professional, and helpful nature must be displayed at all times. Uniform (if provided) must be clean and presentable. Follow directions from your Reception Services Line Manager, Building Manager, Supervisor, or RFM. Adhere to all concierge processes, procedures, and property-specific standards of work. Build a professional working relationship with staff, tenants, and contractors; act as the first point of contact for all. Meet and greet all visitors at the reception desk and maintain accurate visitor records. Contact the relevant tenant before allowing visitors beyond reception, where required. Promptly assist and direct visitors to their destinations within the building. Answer telephones and on-site intercom systems in a professional manner. Maintain and update an accurate reception operations manual, covering all site and tenant-specific processes. Ensure the reception desk is never left unmanned during building opening hours. Deal with on-site queries efficiently and professionally; elevate to appropriate third parties where necessary, ensuring the enquirer is informed of next steps and timelines. Sign for deliveries, log all incoming items, and release only upon verified ID and tenant signature. Acquire working knowledge of each property's systems to manage operations during team member absences. Complete all required logs and reports accurately and promptly. Do not undertake any task that poses a risk to health and safety without suitable training. Assist staff, occupiers, and visitors in the event of an emergency. Ensure compliance with all landlord obligations regarding health and safety and fire safety. Ensure contractors arriving on-site comply with contractor management and site health & safety procedures. Abide by all company rules, terms, and conditions at all times. Skills, Knowledge and Experience Excellent communication and interpersonal skills - confident, warm, and professional in all interactions Adaptability and resilience - able to adjust quickly to new environments and last minute changes Strong organisational skills - capable of managing changing schedules and maintaining accurate records IT literacy - confident in using Microsoft Outlook, visitor management software, and other site systems Proven customer service skills - ideally from hospitality, corporate, or reception backgrounds High level of reliability, punctuality, and personal accountability A proactive, helpful attitude and the ability to remain calm under pressure Working Hours - Up to 45hrs per week Salary - £31,000 Please see our Benefits Booklet for more information.
Our client isa leading UK commercial property maintenance and refurbishment contractor, headquartered near Peterborough. It delivers reactive repairs, planned maintenance, full refurbishments, roofing, plumbing, electrical, painting, decorating, and landscaping services across London, the Home Counties, and East Anglia to keep more than 200 clients properties safe, compliant, and operational click apply for full job details
Feb 03, 2026
Full time
Our client isa leading UK commercial property maintenance and refurbishment contractor, headquartered near Peterborough. It delivers reactive repairs, planned maintenance, full refurbishments, roofing, plumbing, electrical, painting, decorating, and landscaping services across London, the Home Counties, and East Anglia to keep more than 200 clients properties safe, compliant, and operational click apply for full job details
Due to our ongoing growth, we are looking for a Head of Technical Compliance to play a leading role in the growth and management of our Energy & Asset Management team in our Blackburn office. Location Blackburn About the role The role will entail collaborating with the E&AM operational teams to establish a unified method for consistently collecting asset information. It will also involve reviewing and developing reactive and planned maintenance activity programs to ensure compliance with statutory and contractual requirements, as well as implementing industry best practices. Key responsibilities Establish an asset compliance baseline to support the business in understanding the statutory requirements for maintaining new and existing client installed assets Develop the existing asset management strategy in collaboration with the E&AM Director, so that we have a clear set of compliance objectives and a consistent and embedded approach to managing our compliance obligations consistently across all our operating regions. Ensure our asset registers and maintenance plans are developed and maintained to the highest standards with all relevant work activities allocated to the contract assets. This will involve working with the contract operational teams to identify risk areas/ contracts where asset information may need to be refreshed and updated. Work in conjunction with the Vital Energi support teams to ensure that processes, procedures and systems are in place to capture any asset additions or deletions Work with the commissioning and operational teams to ensure full surveys are carried out in advance of contract commencement, liaising with the National mobilisation Manager to load asset conditional data into the Asset / CAFM System. Ensure that robust systems are in place and maintained to monitor and report statutory compliance and to ensure relevant compliance checks on paperwork demonstrates corrective action identified and completed by the operations team. Coordination of engineering paperwork, internal audits on site and supporting external audit assessments to ensure that E&AM operate complaint Gas Safe, F-Gas, BESA and NICEIC accreditation. Carry out regular reviews and interpretation of changes to the SFG20 maintenance specification and tracking how any changes affect our existing maintenance regimes. Ensure company and client (Health & Safety) and quality procedures are implemented, reviewed and reported Review and develop Reactive and Planned Maintenance programmes to ensure statutory & contractual compliance, and implementation of industry best practice Coordinate and undertake condition surveys of the Energy Centre's across the contract portfolios, identifying works required to maintain the properties to the required standards Ensure that at all times E&AM are compliant with their requirements to maintain heat networks to ensure there is no risk to the Landlord, Tenants, its staff and visitors or members of the public Develop and manage the authorised person/appointed person process and ensure this is effectively coordinated and managed across E&AM. Own the adjustments of existing PPM regimes on CAFM for new assets or any updates to existing regimes. Provide ad hoc support where required to business development regarding price estimation. What you will need You will hold a relevant degree/diploma or professional qualification in an M&E discipline, or have equivalent experience You will have experience of managing engineering within the energy sector, or Hard services within the built environment. You will have a successful portfolio in a similar technical and/or compliance role. Competetive Salary (depending upon experience) Contributory Company Pension Scheme Non-contributory death-in-service insurance Employee Assistance Programme 33 Days Holiday including BH Flexible working hours patterns Discounted gym memberships across the UK If you're interested in this position, please email your CV to our HR department using the button below. Notice to Agency and Search Firm Representatives: Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi. The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.
Feb 03, 2026
Full time
Due to our ongoing growth, we are looking for a Head of Technical Compliance to play a leading role in the growth and management of our Energy & Asset Management team in our Blackburn office. Location Blackburn About the role The role will entail collaborating with the E&AM operational teams to establish a unified method for consistently collecting asset information. It will also involve reviewing and developing reactive and planned maintenance activity programs to ensure compliance with statutory and contractual requirements, as well as implementing industry best practices. Key responsibilities Establish an asset compliance baseline to support the business in understanding the statutory requirements for maintaining new and existing client installed assets Develop the existing asset management strategy in collaboration with the E&AM Director, so that we have a clear set of compliance objectives and a consistent and embedded approach to managing our compliance obligations consistently across all our operating regions. Ensure our asset registers and maintenance plans are developed and maintained to the highest standards with all relevant work activities allocated to the contract assets. This will involve working with the contract operational teams to identify risk areas/ contracts where asset information may need to be refreshed and updated. Work in conjunction with the Vital Energi support teams to ensure that processes, procedures and systems are in place to capture any asset additions or deletions Work with the commissioning and operational teams to ensure full surveys are carried out in advance of contract commencement, liaising with the National mobilisation Manager to load asset conditional data into the Asset / CAFM System. Ensure that robust systems are in place and maintained to monitor and report statutory compliance and to ensure relevant compliance checks on paperwork demonstrates corrective action identified and completed by the operations team. Coordination of engineering paperwork, internal audits on site and supporting external audit assessments to ensure that E&AM operate complaint Gas Safe, F-Gas, BESA and NICEIC accreditation. Carry out regular reviews and interpretation of changes to the SFG20 maintenance specification and tracking how any changes affect our existing maintenance regimes. Ensure company and client (Health & Safety) and quality procedures are implemented, reviewed and reported Review and develop Reactive and Planned Maintenance programmes to ensure statutory & contractual compliance, and implementation of industry best practice Coordinate and undertake condition surveys of the Energy Centre's across the contract portfolios, identifying works required to maintain the properties to the required standards Ensure that at all times E&AM are compliant with their requirements to maintain heat networks to ensure there is no risk to the Landlord, Tenants, its staff and visitors or members of the public Develop and manage the authorised person/appointed person process and ensure this is effectively coordinated and managed across E&AM. Own the adjustments of existing PPM regimes on CAFM for new assets or any updates to existing regimes. Provide ad hoc support where required to business development regarding price estimation. What you will need You will hold a relevant degree/diploma or professional qualification in an M&E discipline, or have equivalent experience You will have experience of managing engineering within the energy sector, or Hard services within the built environment. You will have a successful portfolio in a similar technical and/or compliance role. Competetive Salary (depending upon experience) Contributory Company Pension Scheme Non-contributory death-in-service insurance Employee Assistance Programme 33 Days Holiday including BH Flexible working hours patterns Discounted gym memberships across the UK If you're interested in this position, please email your CV to our HR department using the button below. Notice to Agency and Search Firm Representatives: Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi. The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.
Residential Management Group (RMG), a market leading Property ManagementCompany is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. This is a great career opportunity to join a large, organically growing, market leading managing agent click apply for full job details
Feb 03, 2026
Full time
Residential Management Group (RMG), a market leading Property ManagementCompany is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. This is a great career opportunity to join a large, organically growing, market leading managing agent click apply for full job details
Property Counsel Birmingham 46,406 - 74,995 (inc 20% flex fund) The role of Property Counsel is to provide a full range of property advice to projects and key internal stakeholders with a particular focus on utilities and statutory undertaker work, in order to minimise exposure and risk whilst ensuring compliance with legislation and regulations and timely delivery of property requirements and with minimal supervision. Accountabilities: Assisting with the provision of high quality legal support on all aspects of property law in connection with the projects including the acquisition and disposal of a very diverse range of properties comprising high value commercial, residential & agricultural properties; disposal of properties; granting and taking leasehold interests; landlord and tenant matters; granting licences and easements to utilities and other stakeholders; and related template documentation. In all cases, providing advice in such a way so as to ensure that the business is not exposed to undue risk and that consistent standards are adhered to. Assisting with legal agreements, easements, acquisitions and disposals and legal process relating to utilities, telecoms and other statutory undertakers and similar third parties, protecting the project's interests, its ability to discharge its role as nominated undertaker and agent for the Secretary of State and facilitating the construction and, management and operation of infrastructure Requirements: Qualified solicitor with post-qualification experience in property law. A working knowledge gained in-house or in private practice dealing with government departments, utilities and/or transport undertakers. A working knowledge of negotiating and completing legal agreements, easements, acquisitions and disposals and legal process relating to utilities, telecoms and other statutory undertakers and similar third parties. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Feb 03, 2026
Full time
Property Counsel Birmingham 46,406 - 74,995 (inc 20% flex fund) The role of Property Counsel is to provide a full range of property advice to projects and key internal stakeholders with a particular focus on utilities and statutory undertaker work, in order to minimise exposure and risk whilst ensuring compliance with legislation and regulations and timely delivery of property requirements and with minimal supervision. Accountabilities: Assisting with the provision of high quality legal support on all aspects of property law in connection with the projects including the acquisition and disposal of a very diverse range of properties comprising high value commercial, residential & agricultural properties; disposal of properties; granting and taking leasehold interests; landlord and tenant matters; granting licences and easements to utilities and other stakeholders; and related template documentation. In all cases, providing advice in such a way so as to ensure that the business is not exposed to undue risk and that consistent standards are adhered to. Assisting with legal agreements, easements, acquisitions and disposals and legal process relating to utilities, telecoms and other statutory undertakers and similar third parties, protecting the project's interests, its ability to discharge its role as nominated undertaker and agent for the Secretary of State and facilitating the construction and, management and operation of infrastructure Requirements: Qualified solicitor with post-qualification experience in property law. A working knowledge gained in-house or in private practice dealing with government departments, utilities and/or transport undertakers. A working knowledge of negotiating and completing legal agreements, easements, acquisitions and disposals and legal process relating to utilities, telecoms and other statutory undertakers and similar third parties. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
We're looking for a Housing Service Manager to join a team in Birmingham on a permanent basis. This is a hybrid role, with a mix of home and office working, on a permanent contract. Key Responsibilities of a Housing Service Manager: As Housing Service Manager, you'll manage a team and make sure tenancies are managed properly and in line with policies and best practice. Review tenancy cases regularly and step in to handle any complex issues. Deal with tenancy breaches like ASB, property condition problems, or missed appointments - making sure the right balance is struck between enforcement and supporting vulnerable tenants. Track team performance and make sure targets are being met. As Housing Manager, you'll work closely with other teams to build a clear picture of how well tenancies are being managed. Improve the way tenancy management is reported, making the most of technology and supporting your team to develop their skills. What We'd Love To See From You: Proven experience in housing management, neighbourhood services or a related field Strong leadership skills with the ability to motivate and guide customer-facing teams Experience managing complex ASB and tenancy management cases to resolution Sound understanding of performance management and service improvement methodologies Experience of liaising with stakeholders and councillors Excellent communication, organisation and problem-solving skills Resilience and a genuine passion for delivering great customer service What's on Offer For This Housing Service Manager Role: Salary: 54,500 - 59,500 Location: Birmingham (Hybrid working) Full time position Managing 7 direct reports If this Housing Service Manager role is of interest please apply or contact (url removed)
Feb 03, 2026
Full time
We're looking for a Housing Service Manager to join a team in Birmingham on a permanent basis. This is a hybrid role, with a mix of home and office working, on a permanent contract. Key Responsibilities of a Housing Service Manager: As Housing Service Manager, you'll manage a team and make sure tenancies are managed properly and in line with policies and best practice. Review tenancy cases regularly and step in to handle any complex issues. Deal with tenancy breaches like ASB, property condition problems, or missed appointments - making sure the right balance is struck between enforcement and supporting vulnerable tenants. Track team performance and make sure targets are being met. As Housing Manager, you'll work closely with other teams to build a clear picture of how well tenancies are being managed. Improve the way tenancy management is reported, making the most of technology and supporting your team to develop their skills. What We'd Love To See From You: Proven experience in housing management, neighbourhood services or a related field Strong leadership skills with the ability to motivate and guide customer-facing teams Experience managing complex ASB and tenancy management cases to resolution Sound understanding of performance management and service improvement methodologies Experience of liaising with stakeholders and councillors Excellent communication, organisation and problem-solving skills Resilience and a genuine passion for delivering great customer service What's on Offer For This Housing Service Manager Role: Salary: 54,500 - 59,500 Location: Birmingham (Hybrid working) Full time position Managing 7 direct reports If this Housing Service Manager role is of interest please apply or contact (url removed)
Project Manager This is a fixed term appointment for 2 years. This role requires someone who can work both as part of a team and independently. You will support the Head of Capital Projects in delivering the College s ambitious programme of works, while also taking ownership of the minor projects programme and delivering these schemes with a high degree of autonomy. You will be a motivated and technically capable Project Manager with a proven track record in delivering refurbishment, fit-out, and minor capital projects. You will be confident managing multiple contractors on live sites, balancing competing priorities, and making pragmatic decisions that ensure projects are delivered safely, to specification, and on time. With strong knowledge of building fabric and construction methods, you will use your practical experience to solve problems and develop workable solutions when challenges arise. You will have a clear understanding of health and safety requirements and be confident applying the Construction (Design and Management) Regulations 2015 (CDM) to the projects you manage. The Department The Estates Department at the College manages the maintenance, operation, and development of a large and varied estate that includes academic buildings, boarding accommodation, historic property, and sports facilities. The department supports the College s mission by ensuring that all spaces are safe, well maintained, and fit for purpose. The capital projects function delivers a diverse range of works from small-scale refurbishments to major new-build developments. Within this function, the Head of Capital Projects provides overall leadership, supported by a dedicated project team comprising the Project Manager, Site Manager/Clerk of Works, and Project Coordinator. The Project Manager plays a central role in this team, taking forward the minor projects programme while also supporting the delivery of major schemes. By working closely with colleagues and contractors, the Project Manager helps ensure that all projects are well planned, safely managed, and successfully delivered. The Role Reporting to the Head of Capital Projects, the Project Manager is responsible for the management and delivery of the minor projects programme, while also supporting the wider capital projects team on major works. This role requires strong technical knowledge, practical problem-solving, and excellent organisational skills. The Project Manager will take responsibility for scoping, planning, coordinating, and delivering projects, often working autonomously and acting as the main point of contact for contractors and stakeholders. The postholder must act with professionalism, honesty, and integrity at all times, setting a positive example for contractors and colleagues. They will communicate openly, remain calm under pressure, and adopt a proactive, solutions-focused approach to project management. By doing so, they will help ensure that the College s projects are delivered to a high standard and that the impact on College operations is managed sensitively. GENERAL REQUIREMENTS: In accordance with the provisions of the Health and Safety at Work Act 1974 (as amended) and the Management of Health and Safety at Work Regulations 1999 (as amended) you must take reasonable care not to endanger yourself or other persons whilst at work. You must co-operate with the College to enable it to comply with its legal duties for Health and Safety. Our client is committed to safeguarding and promoting the welfare of its pupils and expects all employees to share this commitment. Employees must, at all times, have regard to the need to safeguard and promote the welfare of children in line with the provisions of the Children Act 2004 (as amended) and Keeping Children Safe in Education (as amended) and be fully aware of, and understand, the duties and responsibilities that apply to their role in relation to these requirements. All employees must attend appropriate training in accordance with College and local Safeguarding Board stipulations. They exist to provide a quality all round education for pupils aged and is committed to safeguarding and promoting the welfare of children and young people. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check. They will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. REF-
Feb 03, 2026
Full time
Project Manager This is a fixed term appointment for 2 years. This role requires someone who can work both as part of a team and independently. You will support the Head of Capital Projects in delivering the College s ambitious programme of works, while also taking ownership of the minor projects programme and delivering these schemes with a high degree of autonomy. You will be a motivated and technically capable Project Manager with a proven track record in delivering refurbishment, fit-out, and minor capital projects. You will be confident managing multiple contractors on live sites, balancing competing priorities, and making pragmatic decisions that ensure projects are delivered safely, to specification, and on time. With strong knowledge of building fabric and construction methods, you will use your practical experience to solve problems and develop workable solutions when challenges arise. You will have a clear understanding of health and safety requirements and be confident applying the Construction (Design and Management) Regulations 2015 (CDM) to the projects you manage. The Department The Estates Department at the College manages the maintenance, operation, and development of a large and varied estate that includes academic buildings, boarding accommodation, historic property, and sports facilities. The department supports the College s mission by ensuring that all spaces are safe, well maintained, and fit for purpose. The capital projects function delivers a diverse range of works from small-scale refurbishments to major new-build developments. Within this function, the Head of Capital Projects provides overall leadership, supported by a dedicated project team comprising the Project Manager, Site Manager/Clerk of Works, and Project Coordinator. The Project Manager plays a central role in this team, taking forward the minor projects programme while also supporting the delivery of major schemes. By working closely with colleagues and contractors, the Project Manager helps ensure that all projects are well planned, safely managed, and successfully delivered. The Role Reporting to the Head of Capital Projects, the Project Manager is responsible for the management and delivery of the minor projects programme, while also supporting the wider capital projects team on major works. This role requires strong technical knowledge, practical problem-solving, and excellent organisational skills. The Project Manager will take responsibility for scoping, planning, coordinating, and delivering projects, often working autonomously and acting as the main point of contact for contractors and stakeholders. The postholder must act with professionalism, honesty, and integrity at all times, setting a positive example for contractors and colleagues. They will communicate openly, remain calm under pressure, and adopt a proactive, solutions-focused approach to project management. By doing so, they will help ensure that the College s projects are delivered to a high standard and that the impact on College operations is managed sensitively. GENERAL REQUIREMENTS: In accordance with the provisions of the Health and Safety at Work Act 1974 (as amended) and the Management of Health and Safety at Work Regulations 1999 (as amended) you must take reasonable care not to endanger yourself or other persons whilst at work. You must co-operate with the College to enable it to comply with its legal duties for Health and Safety. Our client is committed to safeguarding and promoting the welfare of its pupils and expects all employees to share this commitment. Employees must, at all times, have regard to the need to safeguard and promote the welfare of children in line with the provisions of the Children Act 2004 (as amended) and Keeping Children Safe in Education (as amended) and be fully aware of, and understand, the duties and responsibilities that apply to their role in relation to these requirements. All employees must attend appropriate training in accordance with College and local Safeguarding Board stipulations. They exist to provide a quality all round education for pupils aged and is committed to safeguarding and promoting the welfare of children and young people. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check. They will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. REF-
Senior Property Manager Senior Block Property Manager - Leading Employer - Hybrid working - Holborn/Remote - Fixed Term Contract Are you a proven Block Manager looking for a new and exciting project with a leading employer? Are you looking for employment with an employer of choice that offers clear progression in addition to outstanding reward and great people? Are you looking for an employer with structure, direction and that is passionate about its colleagues and customers? Our leading Property client is recruiting for a new Senior Block Property Manager to join the business on a fixed term contract / project basis for 6-9 months (permanent after is optional if required). Working as part of a highly successful team and wider business support network, you will play a key role in managing a key business project and objectives on an exclusive development project undergoing a major transition. This is an excellent opportunity for a seasoned Block Manager looking to be involved in a major project away from the traditional portfolio management Hybrid working / Flexible options / work from home Excellent company and local offices NEG to 55k excellent benefits + Bonus scheme Structured training and progression / on boarding True flexibility on hours / office base and site base Duties include Supporting the transition of a major development to new process and more efficient ways of working Support on data management and legacy data cleanse including budgets and service charge related matters with support of the internal accounting team Supporting the team with complex client enquiries and legacy queries Attending client meetings and regular site visits to help nurture relationships and drive on site standards Overseeing contractors performance and any maintenance issues Coordinating operations and back office Teams to ensure your buildings remain on target with service level agreements Experience Needed: TPI qualification and demonstrable post qualification experience Good understanding of Residential Property Management and current legislation Well-developed interpersonal and oral communications skills. Experience in investigating in depth queries and establish root cause Ability to work on own initiative Good literacy and numerical skills with advanced service charge management exposure Ability to prioritise workload Team Player For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 03, 2026
Contractor
Senior Property Manager Senior Block Property Manager - Leading Employer - Hybrid working - Holborn/Remote - Fixed Term Contract Are you a proven Block Manager looking for a new and exciting project with a leading employer? Are you looking for employment with an employer of choice that offers clear progression in addition to outstanding reward and great people? Are you looking for an employer with structure, direction and that is passionate about its colleagues and customers? Our leading Property client is recruiting for a new Senior Block Property Manager to join the business on a fixed term contract / project basis for 6-9 months (permanent after is optional if required). Working as part of a highly successful team and wider business support network, you will play a key role in managing a key business project and objectives on an exclusive development project undergoing a major transition. This is an excellent opportunity for a seasoned Block Manager looking to be involved in a major project away from the traditional portfolio management Hybrid working / Flexible options / work from home Excellent company and local offices NEG to 55k excellent benefits + Bonus scheme Structured training and progression / on boarding True flexibility on hours / office base and site base Duties include Supporting the transition of a major development to new process and more efficient ways of working Support on data management and legacy data cleanse including budgets and service charge related matters with support of the internal accounting team Supporting the team with complex client enquiries and legacy queries Attending client meetings and regular site visits to help nurture relationships and drive on site standards Overseeing contractors performance and any maintenance issues Coordinating operations and back office Teams to ensure your buildings remain on target with service level agreements Experience Needed: TPI qualification and demonstrable post qualification experience Good understanding of Residential Property Management and current legislation Well-developed interpersonal and oral communications skills. Experience in investigating in depth queries and establish root cause Ability to work on own initiative Good literacy and numerical skills with advanced service charge management exposure Ability to prioritise workload Team Player For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
VS743 Temporary Resident Service Assistant - Build to Rent Manchester Start ASAP Pay: £12.50 per hour Hours: Working between 8am 8pm on a rota (40 hours per week), Monday Friday and 1 in 3 Saturdays with a day off in lieu My client is an established Build to Rent property management company. Currently looking for a temporary Resident Service Assistant to work at a brand new BTR property in Manchester, consisting of 291 residential apartments. You will assist in driving the performance of the site through working together with the on-site team to achieve the same goals, whilst delivering an industry leading resident experience. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Community Manager and will collaborate with other teams across the UK. The Role: Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence. Co-ordinate, instruct and allow access for services to the development Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedure. Conduct viewings of apartments using set sales processes/procedures and ensure sales are closed in a timely manner Customer Service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Ensure all reception/admin requests are well managed and the reception desk is manned Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. About you The ideal candidate will have: A good level of experience in a similar role in either build to rent, student accommodation, hotel / hospitality front of house or reception, customer service and administration Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your CV. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
Feb 03, 2026
Seasonal
VS743 Temporary Resident Service Assistant - Build to Rent Manchester Start ASAP Pay: £12.50 per hour Hours: Working between 8am 8pm on a rota (40 hours per week), Monday Friday and 1 in 3 Saturdays with a day off in lieu My client is an established Build to Rent property management company. Currently looking for a temporary Resident Service Assistant to work at a brand new BTR property in Manchester, consisting of 291 residential apartments. You will assist in driving the performance of the site through working together with the on-site team to achieve the same goals, whilst delivering an industry leading resident experience. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Community Manager and will collaborate with other teams across the UK. The Role: Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence. Co-ordinate, instruct and allow access for services to the development Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedure. Conduct viewings of apartments using set sales processes/procedures and ensure sales are closed in a timely manner Customer Service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Ensure all reception/admin requests are well managed and the reception desk is manned Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. About you The ideal candidate will have: A good level of experience in a similar role in either build to rent, student accommodation, hotel / hospitality front of house or reception, customer service and administration Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your CV. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency
A prominent property management company is seeking a Community Manager for a 12-month Fixed Term Contract in Victoria House, Australia. The role involves acting as a key point of contact for tenants, facilitating events, and ensuring exceptional property management. Ideal candidates will possess strong customer service skills and experience in property management. A salary ranging from £40,000 to £42,000 per annum will be offered, depending on experience, within a supportive and dynamic environment.
Feb 03, 2026
Full time
A prominent property management company is seeking a Community Manager for a 12-month Fixed Term Contract in Victoria House, Australia. The role involves acting as a key point of contact for tenants, facilitating events, and ensuring exceptional property management. Ideal candidates will possess strong customer service skills and experience in property management. A salary ranging from £40,000 to £42,000 per annum will be offered, depending on experience, within a supportive and dynamic environment.
Argee Recruit provides a high quality construction focused service, caring for the requirements of employers and job seekers in Civil Engineering, Building and Commercial disciplines in the professional, technical and supervisory areas of the construction industry. Over 30 years of Construction Industry experience is available for your benefit. Gained in project and site based conditions, strengthened by recruitment industry skills secured through the provision of permanent, contract or freelance staff to schemes that range from internationally renowned developments to regional and local projects. This experience means we are able to confidently handle your career and staffing requirements for long or short term assignments. Permanent and contract or freelance positions are available in these categories: Contracts and Project Managers Commercial Managers, Estimators and Quantity Surveyors at all levels Construction Managers, Site Managers, Site Agents and Foremen Project and Senior Engineers Civil, Setting Out, Site and Trainee Engineers Structural Engineers and Technicians Temporary works coordinators and Design professionals Health, Safety and Environmental staff Job Search Office Manager / PA. Head office role to work for a Property Developer on their new residential development projects. Good communication skills needed, experience with SAGE, HR overview & IT essential. To £45,000 + package. 25 days holiday. To start early 2026. The role will include a mixture of Office Management, HR and PA duties, Wage and Administrative responsibilities. Also coordinating Aftercare duties and reactive repairs with the Housing Associations. You will be joining a company looking for someone with a positive personality, keen to make a real contribution to the smooth running of the company operations. Location Bromley. Job role. Office Manager / PA To work in a friendly office environment with an established company. Ensuring that all reports and submissions are clear and well-presented. Working with Housing Associations and in-house handyman on appointments for Aftercare duties, remedial actions and minor repairs, diary management. The role involves coordinating with the different people involved. The role often involves working to deadlines. Looking after the SAGE based pay roll for directly employed staff and workers. Duties and responsibilities Policy, Procedure and Communication: To ensure that documents are in the right location, they are categorised according to the type of document. This involves checking and approving documents before they are filed. Need excellent organisational skills and to be familiar with effective filing. Must have the ability to monitor and evaluate systems and to look for improvements Good communication skills are important to be able to co-ordinate the organisations different departments. Experience and skills Previous experience as an Office Manager in a similar environment would be advantageous. Typing and IT skills to an appropriate standard are essential in relation to software for digital communication, correspondence, reports, registers, spreadsheets, databases, presentations, other document preparation and control (SAGE, MS Office, Word, PPT, Excel, Access, Word, Document Control Software similar to Asite, Conject) An ability to communicate in a fluent and positive manner with other members of the teams, other members of the contractors teams and third parties. Organised, capable, friendly and helpful character required. Ability to work on own initiative and seek assistance when required Ability to organise and prioritise workload to ensure that timescales are met. Good contingency planning skills with ability to find quick, innovative and practical solutions Able to work collaboratively with others to form strong positive working relationships with colleagues, clients and contractors. Demonstrate pride in work, through accurate and timely delivery. Pay and benefits PAYE role with a salary of £41,000 to £45,000 with 25 days holiday and pension contributions based on your current skills level and ability to fulfil the role. Self-employed option also available.
Feb 03, 2026
Full time
Argee Recruit provides a high quality construction focused service, caring for the requirements of employers and job seekers in Civil Engineering, Building and Commercial disciplines in the professional, technical and supervisory areas of the construction industry. Over 30 years of Construction Industry experience is available for your benefit. Gained in project and site based conditions, strengthened by recruitment industry skills secured through the provision of permanent, contract or freelance staff to schemes that range from internationally renowned developments to regional and local projects. This experience means we are able to confidently handle your career and staffing requirements for long or short term assignments. Permanent and contract or freelance positions are available in these categories: Contracts and Project Managers Commercial Managers, Estimators and Quantity Surveyors at all levels Construction Managers, Site Managers, Site Agents and Foremen Project and Senior Engineers Civil, Setting Out, Site and Trainee Engineers Structural Engineers and Technicians Temporary works coordinators and Design professionals Health, Safety and Environmental staff Job Search Office Manager / PA. Head office role to work for a Property Developer on their new residential development projects. Good communication skills needed, experience with SAGE, HR overview & IT essential. To £45,000 + package. 25 days holiday. To start early 2026. The role will include a mixture of Office Management, HR and PA duties, Wage and Administrative responsibilities. Also coordinating Aftercare duties and reactive repairs with the Housing Associations. You will be joining a company looking for someone with a positive personality, keen to make a real contribution to the smooth running of the company operations. Location Bromley. Job role. Office Manager / PA To work in a friendly office environment with an established company. Ensuring that all reports and submissions are clear and well-presented. Working with Housing Associations and in-house handyman on appointments for Aftercare duties, remedial actions and minor repairs, diary management. The role involves coordinating with the different people involved. The role often involves working to deadlines. Looking after the SAGE based pay roll for directly employed staff and workers. Duties and responsibilities Policy, Procedure and Communication: To ensure that documents are in the right location, they are categorised according to the type of document. This involves checking and approving documents before they are filed. Need excellent organisational skills and to be familiar with effective filing. Must have the ability to monitor and evaluate systems and to look for improvements Good communication skills are important to be able to co-ordinate the organisations different departments. Experience and skills Previous experience as an Office Manager in a similar environment would be advantageous. Typing and IT skills to an appropriate standard are essential in relation to software for digital communication, correspondence, reports, registers, spreadsheets, databases, presentations, other document preparation and control (SAGE, MS Office, Word, PPT, Excel, Access, Word, Document Control Software similar to Asite, Conject) An ability to communicate in a fluent and positive manner with other members of the teams, other members of the contractors teams and third parties. Organised, capable, friendly and helpful character required. Ability to work on own initiative and seek assistance when required Ability to organise and prioritise workload to ensure that timescales are met. Good contingency planning skills with ability to find quick, innovative and practical solutions Able to work collaboratively with others to form strong positive working relationships with colleagues, clients and contractors. Demonstrate pride in work, through accurate and timely delivery. Pay and benefits PAYE role with a salary of £41,000 to £45,000 with 25 days holiday and pension contributions based on your current skills level and ability to fulfil the role. Self-employed option also available.
As Coffee Category & Commercial Manager, you will translate our strategic vision into a scalable and commercially robust made to order beverages range across our bakeries leading pricing, forecasting, market insights, category economics, and long-term planning of key levers to enable sales growth. This role is highly collaborative, ensuring that strategic supplier decisions, innovation, and operational design are shaped with the right stakeholders ensuring our made drinks proposition delivers exceptional customer experience, sustainable sales growth, and strong profitability at scale. ABOUT THE ROLE Scaling Quality with Commercial Impact GAIL's mission is to scale quality and craft, with impact. To support business goals, this role delivers coffee and made-to-order beverage sales, customer experience, and profitability targets through strong category fundamentals and disciplined execution. Translate coffee vision into clear, commercially viable category plans that scale across every bakery. Balance quality, craft, operational reality, and commercial return in all category decisions, setting out clear commercial briefs that will maximise impact of each season. Act as a custodian of category integrity, ensuring growth never compromises quality mission and customer promise while enabling cross-functional high performance. Category Commercial Ownership Own the commercial framework for the coffee category, including pricing, range and margin. Lead category forecasting, volume planning, and modelling, working closely with the finance, procurement and supply chain teams Apply deep understanding of range complexity, customer behaviour, and market trends to generate actionable commercial insights and plans. Translate strategic objectives into executable commercial plans that bakery teams can deliver consistently. Track and analyse category performance across sales, margin, mix, waste, and equipment utilisation. Use market, customer, and competitor insight to shape recommendations and prioritise action. Lead post-launch reviews and continuous optimisation, ensuring learning is embedded as the business grows. Role model how quality-led, commercially sound decisions drive customer satisfaction and long-term sales growth. Partner with marketing to ensure promotional opportunities and messaging are leveraged to deliver sales performance. Enabling Growth through key commercial levers and supplier relationships Own the coffee equipment strategy as a core commercial and operational lever, in alignment with agreed strategic goals and vision. Lead commercial and performance management of category suppliers, including bar equipment. Define equipment standards and future roadmaps that support quality, speed of service, labour efficiency, and innovation. Lead specialist equipment evaluations and recommendations and lead process to secure stakeholder agreement. Build and own capex business cases, including ROI. Partner with the Coffee Operations Manager to ensure that equipment range and bar lay-out seamlessly integrates with agreed operational flow and growth aspirations. Partner with Procurement and Property teams to enable best quality, service and price. Work with Coffee Product Development Manager to identify and introduce partners who can support our long term growth and innovation goals. ARE YOU THE MISSING INGREDIENT Commercially strong and with good financial literacy, with a hands-on approach to pricing, market reviews, and performance analysis. Highly collaborative, working seamlessly with cross-functional teams to align priorities and deliver shared goals. Skilled at navigating governance and sign-off processes while maintaining momentum and clarity of intent. Brings teams together to move complex projects forward without losing sight of the original vision. Articulate and confident communicator, able to influence and inspire at all levels. High attention to detail with the ability to zoom out to broader commercial and strategic objectives. Strong sense of ownership and pride in delivering work to a high standard. Excellent presentation and facilitation skills, able to land insights and recommendations clearly. A genuine love for coffee, using it as a foundation to inspire teams and elevate standards across the business. BENEFITS BAKED IN Free food and drink when working 50% off food and drink when not working 25 days holiday + Bank holiday Buying & selling holiday scheme long service holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Development programmes for you to RISE with GAIL's
Feb 03, 2026
Full time
As Coffee Category & Commercial Manager, you will translate our strategic vision into a scalable and commercially robust made to order beverages range across our bakeries leading pricing, forecasting, market insights, category economics, and long-term planning of key levers to enable sales growth. This role is highly collaborative, ensuring that strategic supplier decisions, innovation, and operational design are shaped with the right stakeholders ensuring our made drinks proposition delivers exceptional customer experience, sustainable sales growth, and strong profitability at scale. ABOUT THE ROLE Scaling Quality with Commercial Impact GAIL's mission is to scale quality and craft, with impact. To support business goals, this role delivers coffee and made-to-order beverage sales, customer experience, and profitability targets through strong category fundamentals and disciplined execution. Translate coffee vision into clear, commercially viable category plans that scale across every bakery. Balance quality, craft, operational reality, and commercial return in all category decisions, setting out clear commercial briefs that will maximise impact of each season. Act as a custodian of category integrity, ensuring growth never compromises quality mission and customer promise while enabling cross-functional high performance. Category Commercial Ownership Own the commercial framework for the coffee category, including pricing, range and margin. Lead category forecasting, volume planning, and modelling, working closely with the finance, procurement and supply chain teams Apply deep understanding of range complexity, customer behaviour, and market trends to generate actionable commercial insights and plans. Translate strategic objectives into executable commercial plans that bakery teams can deliver consistently. Track and analyse category performance across sales, margin, mix, waste, and equipment utilisation. Use market, customer, and competitor insight to shape recommendations and prioritise action. Lead post-launch reviews and continuous optimisation, ensuring learning is embedded as the business grows. Role model how quality-led, commercially sound decisions drive customer satisfaction and long-term sales growth. Partner with marketing to ensure promotional opportunities and messaging are leveraged to deliver sales performance. Enabling Growth through key commercial levers and supplier relationships Own the coffee equipment strategy as a core commercial and operational lever, in alignment with agreed strategic goals and vision. Lead commercial and performance management of category suppliers, including bar equipment. Define equipment standards and future roadmaps that support quality, speed of service, labour efficiency, and innovation. Lead specialist equipment evaluations and recommendations and lead process to secure stakeholder agreement. Build and own capex business cases, including ROI. Partner with the Coffee Operations Manager to ensure that equipment range and bar lay-out seamlessly integrates with agreed operational flow and growth aspirations. Partner with Procurement and Property teams to enable best quality, service and price. Work with Coffee Product Development Manager to identify and introduce partners who can support our long term growth and innovation goals. ARE YOU THE MISSING INGREDIENT Commercially strong and with good financial literacy, with a hands-on approach to pricing, market reviews, and performance analysis. Highly collaborative, working seamlessly with cross-functional teams to align priorities and deliver shared goals. Skilled at navigating governance and sign-off processes while maintaining momentum and clarity of intent. Brings teams together to move complex projects forward without losing sight of the original vision. Articulate and confident communicator, able to influence and inspire at all levels. High attention to detail with the ability to zoom out to broader commercial and strategic objectives. Strong sense of ownership and pride in delivering work to a high standard. Excellent presentation and facilitation skills, able to land insights and recommendations clearly. A genuine love for coffee, using it as a foundation to inspire teams and elevate standards across the business. BENEFITS BAKED IN Free food and drink when working 50% off food and drink when not working 25 days holiday + Bank holiday Buying & selling holiday scheme long service holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Development programmes for you to RISE with GAIL's
Our client, a reputable and established engineering and construction company, is seeking an experienced Accountant / Purchase Ledger professional to join their busy and growing accounts team . This role offers the opportunity to work on high-volume and high-value construction projects within a fast-paced office environment . This is a key position within the finance function, supporting the smooth financial operation of multiple projects and working closely with project managers, suppliers, and the wider finance team. Key Responsibilities: End-to-end management of the purchase ledger Processing a high volume of supplier invoices, including high-value and complex transactions Matching invoices to purchase orders and delivery notes Reconciling supplier statements and promptly resolving discrepancies and queries Liaising with suppliers, subcontractors, and internal departments Assisting with project cost control and financial reporting Supporting month-end processes, including accruals and reconciliations Maintaining accurate and up-to-date financial records in line with company procedures Providing general support to the accounts team as required Candidate Requirements: Previous experience within the construction industry is essential Proven experience in an accounts or purchase ledger role Strong understanding of construction-related invoicing and project costs Ability to manage deadlines and workloads in a busy, fast-paced environment Excellent attention to detail and organisational skills Confident communicator with the ability to work collaboratively across teams Competent IT skills, including accounting software and Microsoft Excel What's on Offer: Salary negotiable depending on experience A stable, long-term opportunity within a well-established business Supportive team environment with the chance to develop and progress Exposure to large-scale, high-value engineering and construction projects If you are an experienced accounts professional with a background in construction and are looking for a challenging yet rewarding role, we would welcome your application. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDH
Feb 03, 2026
Full time
Our client, a reputable and established engineering and construction company, is seeking an experienced Accountant / Purchase Ledger professional to join their busy and growing accounts team . This role offers the opportunity to work on high-volume and high-value construction projects within a fast-paced office environment . This is a key position within the finance function, supporting the smooth financial operation of multiple projects and working closely with project managers, suppliers, and the wider finance team. Key Responsibilities: End-to-end management of the purchase ledger Processing a high volume of supplier invoices, including high-value and complex transactions Matching invoices to purchase orders and delivery notes Reconciling supplier statements and promptly resolving discrepancies and queries Liaising with suppliers, subcontractors, and internal departments Assisting with project cost control and financial reporting Supporting month-end processes, including accruals and reconciliations Maintaining accurate and up-to-date financial records in line with company procedures Providing general support to the accounts team as required Candidate Requirements: Previous experience within the construction industry is essential Proven experience in an accounts or purchase ledger role Strong understanding of construction-related invoicing and project costs Ability to manage deadlines and workloads in a busy, fast-paced environment Excellent attention to detail and organisational skills Confident communicator with the ability to work collaboratively across teams Competent IT skills, including accounting software and Microsoft Excel What's on Offer: Salary negotiable depending on experience A stable, long-term opportunity within a well-established business Supportive team environment with the chance to develop and progress Exposure to large-scale, high-value engineering and construction projects If you are an experienced accounts professional with a background in construction and are looking for a challenging yet rewarding role, we would welcome your application. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDH
A UK-based property and construction consultancy is seeking an experienced Executive Cost Consultant to join their London office. The Executive Cost Consultant will support the cost management function across a portfolio of residential, commercial, education, mixed-use and heritage projects. This is a key role for a cost professional looking to take the lead on high-profile developments and provide commercial expertise across the project lifecycle. The Executive Cost Consultant will work directly with clients and contractors to ensure project targets are met. You will lead pre and post-contract delivery, develop and monitor cost plans, and support junior team members across a range of UK-based schemes. The Executive Cost Consultant will be responsible for managing stakeholder relationships, reporting on project performance, and contributing to the wider commercial growth of the team. The Role As the Executive Cost Consultant, you will be responsible for: Delivering full cost consultancy services from feasibility to final account Preparing cost plans, tender documents and procurement strategies Managing tender processes and contract awards Leading change control, risk reviews and value engineering Reporting cost performance and managing contract administration Supporting client relationships and repeat business opportunities Mentoring junior staff and contributing to internal development The Executive Cost Consultant The successful candidate must have: A degree in Quantity Surveying or a relevant construction discipline MRICS chartership or working towards it Strong pre and post-contract cost management experience Previous consultancy experience in a UK environment Sector knowledge including residential, commercial and education Ability to manage multiple projects and support wider team objectives In Return 60,000 - 70,000 salary 27 days annual leave Flexible working Private healthcare Life assurance (4x salary) Pension scheme Health and wellbeing allowance Recruitment bonus Childcare support If you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James. (phone number removed) Reference 20723 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy
Feb 03, 2026
Full time
A UK-based property and construction consultancy is seeking an experienced Executive Cost Consultant to join their London office. The Executive Cost Consultant will support the cost management function across a portfolio of residential, commercial, education, mixed-use and heritage projects. This is a key role for a cost professional looking to take the lead on high-profile developments and provide commercial expertise across the project lifecycle. The Executive Cost Consultant will work directly with clients and contractors to ensure project targets are met. You will lead pre and post-contract delivery, develop and monitor cost plans, and support junior team members across a range of UK-based schemes. The Executive Cost Consultant will be responsible for managing stakeholder relationships, reporting on project performance, and contributing to the wider commercial growth of the team. The Role As the Executive Cost Consultant, you will be responsible for: Delivering full cost consultancy services from feasibility to final account Preparing cost plans, tender documents and procurement strategies Managing tender processes and contract awards Leading change control, risk reviews and value engineering Reporting cost performance and managing contract administration Supporting client relationships and repeat business opportunities Mentoring junior staff and contributing to internal development The Executive Cost Consultant The successful candidate must have: A degree in Quantity Surveying or a relevant construction discipline MRICS chartership or working towards it Strong pre and post-contract cost management experience Previous consultancy experience in a UK environment Sector knowledge including residential, commercial and education Ability to manage multiple projects and support wider team objectives In Return 60,000 - 70,000 salary 27 days annual leave Flexible working Private healthcare Life assurance (4x salary) Pension scheme Health and wellbeing allowance Recruitment bonus Childcare support If you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James. (phone number removed) Reference 20723 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy
Overview Create the future of travel with us Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That's why we've started to rebuild the infrastructure that underpins the travel industry. We're on a mission to unravel travel - simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Our team in London is growing and we're looking for talented people to join us on our journey. Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers' use of Duffel's technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. You will collaborate with a cross-functional group across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 5+ years helping enterprise customers maximise the value of a software or technology product Track record of expanding/growing customer relationships and reducing customer churn Experience working at a rapidly scaling startup Experience supporting implemenation, including pre, during and post launch activities Track record of expeditiously answering and solving product related questions The ability to handle diverse responsibilities and work independently to achieve desired results; have sound judgment and business acumen. Excellent communication skills, with ability to express complex business and technology issues in a clear way. Strong analytical skills: you enjoy digging into data to find insights and drive decisions Strong project management skills Experience working in cross-functional teams and aligning resources to customer outcomes Experience driving customer feedback loop to shape product roadmap and influence sales strategy Excellent written and verbal communication skills in English. Additional European languages are a plus! Bonus Deep knowledge of travel technology - specifically airline and/or hotel distribution systems Exprience leveraging AI automation to increase efficency in customer portfolio management Experience working with customer support and operations teams What you will do Own the day to day relationship with an assigned group of Duffel's strategic business customers Communicate proactively with customers to keep them engaged and maximise the use of our services and solutions Analyse customers' needs and suggest upgrades or additional features to meet their requirements Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions Develop KPIs with each partner to measure and analyse business and technical performance and grow our utility to the partner Champion your portfolio's product needs within Duffel to inform our technology strategy and roadmap Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.
Feb 03, 2026
Full time
Overview Create the future of travel with us Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That's why we've started to rebuild the infrastructure that underpins the travel industry. We're on a mission to unravel travel - simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Our team in London is growing and we're looking for talented people to join us on our journey. Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers' use of Duffel's technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. You will collaborate with a cross-functional group across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 5+ years helping enterprise customers maximise the value of a software or technology product Track record of expanding/growing customer relationships and reducing customer churn Experience working at a rapidly scaling startup Experience supporting implemenation, including pre, during and post launch activities Track record of expeditiously answering and solving product related questions The ability to handle diverse responsibilities and work independently to achieve desired results; have sound judgment and business acumen. Excellent communication skills, with ability to express complex business and technology issues in a clear way. Strong analytical skills: you enjoy digging into data to find insights and drive decisions Strong project management skills Experience working in cross-functional teams and aligning resources to customer outcomes Experience driving customer feedback loop to shape product roadmap and influence sales strategy Excellent written and verbal communication skills in English. Additional European languages are a plus! Bonus Deep knowledge of travel technology - specifically airline and/or hotel distribution systems Exprience leveraging AI automation to increase efficency in customer portfolio management Experience working with customer support and operations teams What you will do Own the day to day relationship with an assigned group of Duffel's strategic business customers Communicate proactively with customers to keep them engaged and maximise the use of our services and solutions Analyse customers' needs and suggest upgrades or additional features to meet their requirements Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions Develop KPIs with each partner to measure and analyse business and technical performance and grow our utility to the partner Champion your portfolio's product needs within Duffel to inform our technology strategy and roadmap Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.
This is an exciting opportunity to join the team at Bournemouth Christchurch and Poole (formerly Brownsea Island) as our Community, Participation and Volunteering Manager. As we move into our new 10-year strategy period, you'll be at the forefront of delivering our strategy to End Unequal Access. This role will include working on weekends and bank holidays on a rota basis, along with some evening working. You will also act as one of the Islands duty managers you'll be responsible for the smooth running of the site, ensuring visitors, staff and volunteers are safe and that the visitor experience is prioritised. What it's like to work here You will report directly into the General Manager, and be a member of the Property Leadership Team (PLT) and will manage our Community Rangers and Volunteering department with budgetary responsibilities. Your office base will be the stunning Brownsea island, located in Poole Harbour. The island is a haven for wildlife, with an array of habitats including woodland, heathland and a lagoon. Travelling to work by water is one of the perks of the job at Brownsea Island and a free boat is available for staff. There will be an expectation to spend time within BCP building community networks to support our Strategy to End Unequal Access to nature and will require regular travel to and from BCP. What you'll be doing Leading a 'population and people first' approach and putting the voice and needs of communities at the heart of our priorities and plans - so that together we can restore more nature, increase access to nature and heritage, and inspire millions of people to take action. Increasing capacity and capability to deliver our charitable aims by embedding more collaborative and partnership ways of working. Leading for positive, inclusive and flexible volunteering experiences both on and off property. Increasing community participation by creating or co-creating opportunities for people to share time and skills- actively supporting community, partner led or independent activities. As a strong people leader you'll develop your people and volunteers to deliver great service for all our visitors. You'll play a key role in the future of Brownsea Island and the wider BCP Portfolio, driving strong performance across agreed Key Performance Indicators. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: excellent understanding of good practice in community engagement and participatory practice, and experience of applying it in a range of contexts. excellent understanding of volunteer engagement and experience of innovating volunteering and increasing wider participation able to use data and insight to prioritise, make effective choices and decide when and how to engage significant experience of partnership working different audiences able to build effective and collaborative working relationships with leaders and wider teams ability to coach people to build confidence/capability, increasing community engagement and participation & volunteering. All other candidates will be assessed on the following: Relevant experience of working in the volunteer, community sector and statutory bodies. Experience of working with people, welcoming visitors, getting feedback, working with volunteers, and working alongside other property teams to do the best that we can for our visitors. Skills in prioritisation and workload management to lead for the volunteer offer within the portfolio and contribute to island programming. Lead on strategic themes of Ending Unequal Access and Inspiring Millions. Skills to manage and champion teams; where you may not have technical expertise, you'll use your coaching and mentoring skills to support staff and volunteers. A collaborative style of working with others, including Island Partners and External Stakeholders. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Feb 03, 2026
Full time
This is an exciting opportunity to join the team at Bournemouth Christchurch and Poole (formerly Brownsea Island) as our Community, Participation and Volunteering Manager. As we move into our new 10-year strategy period, you'll be at the forefront of delivering our strategy to End Unequal Access. This role will include working on weekends and bank holidays on a rota basis, along with some evening working. You will also act as one of the Islands duty managers you'll be responsible for the smooth running of the site, ensuring visitors, staff and volunteers are safe and that the visitor experience is prioritised. What it's like to work here You will report directly into the General Manager, and be a member of the Property Leadership Team (PLT) and will manage our Community Rangers and Volunteering department with budgetary responsibilities. Your office base will be the stunning Brownsea island, located in Poole Harbour. The island is a haven for wildlife, with an array of habitats including woodland, heathland and a lagoon. Travelling to work by water is one of the perks of the job at Brownsea Island and a free boat is available for staff. There will be an expectation to spend time within BCP building community networks to support our Strategy to End Unequal Access to nature and will require regular travel to and from BCP. What you'll be doing Leading a 'population and people first' approach and putting the voice and needs of communities at the heart of our priorities and plans - so that together we can restore more nature, increase access to nature and heritage, and inspire millions of people to take action. Increasing capacity and capability to deliver our charitable aims by embedding more collaborative and partnership ways of working. Leading for positive, inclusive and flexible volunteering experiences both on and off property. Increasing community participation by creating or co-creating opportunities for people to share time and skills- actively supporting community, partner led or independent activities. As a strong people leader you'll develop your people and volunteers to deliver great service for all our visitors. You'll play a key role in the future of Brownsea Island and the wider BCP Portfolio, driving strong performance across agreed Key Performance Indicators. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: excellent understanding of good practice in community engagement and participatory practice, and experience of applying it in a range of contexts. excellent understanding of volunteer engagement and experience of innovating volunteering and increasing wider participation able to use data and insight to prioritise, make effective choices and decide when and how to engage significant experience of partnership working different audiences able to build effective and collaborative working relationships with leaders and wider teams ability to coach people to build confidence/capability, increasing community engagement and participation & volunteering. All other candidates will be assessed on the following: Relevant experience of working in the volunteer, community sector and statutory bodies. Experience of working with people, welcoming visitors, getting feedback, working with volunteers, and working alongside other property teams to do the best that we can for our visitors. Skills in prioritisation and workload management to lead for the volunteer offer within the portfolio and contribute to island programming. Lead on strategic themes of Ending Unequal Access and Inspiring Millions. Skills to manage and champion teams; where you may not have technical expertise, you'll use your coaching and mentoring skills to support staff and volunteers. A collaborative style of working with others, including Island Partners and External Stakeholders. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Deputy Company Secretary, we're seeking a Senior Insurance Manager to lead the Group's global insurance strategy, management, renewal and claims handling across all Group entities. Within our rapidly evolving, growth-stage business, you'll insure that the Group maintains appropriate insurance coverage aligned to business needs, strategic growth initiatives, operational risk appetite and contractual requirements. You'll also act as the global insurance subject matter expert and primary point of contact for all internal stakeholders, brokers and claims service providers. This is a FTC maternity cover role requiring an experienced insurance professional who can operate autonomously, manage complex relationships and maintain a robust control environment. Key Responsibilities: Lead the end-to-end management of the Group's global insurance programme, including D&O, PI, Cyber, Crime, Property, Public Liability and other relevant lines. Plan, lead and execute our annual Group insurance renewal, ensuring timely submission of quality underwriting information and alignment to strategic needs. Proactively assess and implement insurance coverage necessary to support the Group's growth initiatives, including those related to international expansion and M&A. Review, evaluate and recommend insurance structures, limits, deductibles and wording in line with risk appetite and commercial efficiency. Manage global broker partnerships and maintain oversight of broker service performance. Monitor insurance market developments and regulatory/industry trends, advising senior stakeholders and committees as appropriate. Act as the central point of contact for all insurance matters across the Group, ensuring effective engagement with our Finance, Legal, Risk, Technology and People teams. Provide internal education and training to elevate understanding and implementation of insurance best practices and foster a culture of proactive risk management and informed insurance decision-making. Prepare and present papers to relevant governance committees / Group boards as required. Ensure insurance documentation, schedules and certificates are maintained, stored appropriately and remain up to date. Support contractual negotiations by advising on insurance requirements, including reviewing indemnity and liability provisions in corporate and supplier agreements. Lead the management of all claims and potential claims, engaging with insurers, brokers, internal teams and legal advisers, as required. Support incident response processes and scenario planning, where insurance policies may be triggered (e.g. cyber events), ensuring timely notification and effective claims progression. Maintain claims records, insurer notifications, reporting and MI for senior management and governance committees. Ensure insurance risks are appropriately identified, assessed and documented in Group risk management frameworks. Maintain internal controls relating to insurance policies, claims processes and financial reconciliation of premiums and recoveries. Requirements Significant experience in commercial insurance management, preferably in a financial services environment (banking, fintech or insurance) with demonstrable experience navigating multi-jurisdictional and evolving insurance requirements. Robust working knowledge of D&O, Cyber, PI and Crime policies, including relevant regulations, market norms and policy structures. Demonstrable experience leading insurance renewals, negotiating with brokers and underwriters, and managing claims. Ability to operate with a high degree of autonomy and exercise sound judgement. Excellent relationship management and communication skills, with proven ability to articulate complex insurance and risk management concepts to diverse audiences, including advising senior stakeholders. Robust analytical and organisational skills, with meticulous attention to detail. Personal Attributes Confident, calm and credible, able to work effectively with senior leadership. Demonstrable commercial and risk management awareness, and a pragmatic approach to decision-making. Highly organised, proactive, adaptable and able to manage multiple priorities. Commitment to maintaining high standards of accuracy and governance. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 03, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Deputy Company Secretary, we're seeking a Senior Insurance Manager to lead the Group's global insurance strategy, management, renewal and claims handling across all Group entities. Within our rapidly evolving, growth-stage business, you'll insure that the Group maintains appropriate insurance coverage aligned to business needs, strategic growth initiatives, operational risk appetite and contractual requirements. You'll also act as the global insurance subject matter expert and primary point of contact for all internal stakeholders, brokers and claims service providers. This is a FTC maternity cover role requiring an experienced insurance professional who can operate autonomously, manage complex relationships and maintain a robust control environment. Key Responsibilities: Lead the end-to-end management of the Group's global insurance programme, including D&O, PI, Cyber, Crime, Property, Public Liability and other relevant lines. Plan, lead and execute our annual Group insurance renewal, ensuring timely submission of quality underwriting information and alignment to strategic needs. Proactively assess and implement insurance coverage necessary to support the Group's growth initiatives, including those related to international expansion and M&A. Review, evaluate and recommend insurance structures, limits, deductibles and wording in line with risk appetite and commercial efficiency. Manage global broker partnerships and maintain oversight of broker service performance. Monitor insurance market developments and regulatory/industry trends, advising senior stakeholders and committees as appropriate. Act as the central point of contact for all insurance matters across the Group, ensuring effective engagement with our Finance, Legal, Risk, Technology and People teams. Provide internal education and training to elevate understanding and implementation of insurance best practices and foster a culture of proactive risk management and informed insurance decision-making. Prepare and present papers to relevant governance committees / Group boards as required. Ensure insurance documentation, schedules and certificates are maintained, stored appropriately and remain up to date. Support contractual negotiations by advising on insurance requirements, including reviewing indemnity and liability provisions in corporate and supplier agreements. Lead the management of all claims and potential claims, engaging with insurers, brokers, internal teams and legal advisers, as required. Support incident response processes and scenario planning, where insurance policies may be triggered (e.g. cyber events), ensuring timely notification and effective claims progression. Maintain claims records, insurer notifications, reporting and MI for senior management and governance committees. Ensure insurance risks are appropriately identified, assessed and documented in Group risk management frameworks. Maintain internal controls relating to insurance policies, claims processes and financial reconciliation of premiums and recoveries. Requirements Significant experience in commercial insurance management, preferably in a financial services environment (banking, fintech or insurance) with demonstrable experience navigating multi-jurisdictional and evolving insurance requirements. Robust working knowledge of D&O, Cyber, PI and Crime policies, including relevant regulations, market norms and policy structures. Demonstrable experience leading insurance renewals, negotiating with brokers and underwriters, and managing claims. Ability to operate with a high degree of autonomy and exercise sound judgement. Excellent relationship management and communication skills, with proven ability to articulate complex insurance and risk management concepts to diverse audiences, including advising senior stakeholders. Robust analytical and organisational skills, with meticulous attention to detail. Personal Attributes Confident, calm and credible, able to work effectively with senior leadership. Demonstrable commercial and risk management awareness, and a pragmatic approach to decision-making. Highly organised, proactive, adaptable and able to manage multiple priorities. Commitment to maintaining high standards of accuracy and governance. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
Feb 03, 2026
Full time
A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
