Fairford Associates
Newcastle Upon Tyne, Tyne And Wear
Job title Security Operations Key Accounts Manager Location: North-East Salary: £39,000-£40,000, Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks p/a Why Join? My client began operations over fifteen years ago. Head officed in the North-East they operate on a local, regional and national basis with a string of strategic local offices. They work for clients in every industry, public and private sector, delivering a broad range of services from security, facilities management and property services. They are accredited with SIA Security Industry approved contractor status for carrying out services of Security Guarding and Key holding. The Opportunity I am currently working with them to appoint an experienced and talented Security Operations Key Accounts Manager to oversee a portfolio of mixed contracts across the North-East. The role-holder will be responsible for managing a portfolio size of (Apply online only) weekly hours (90% security services/10% cleaning services - resource management and contract management only). The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers. What You ll Be Doing Lead and manage the day-to-day security operations across multiple sites and contracts Involvement on the duty manager rota which would be 1 in 3 weekends Support, mentor, and develop security teams to deliver a first-class service Ensure full compliance with UK security industry standards and regulations Build and maintain strong client relationships through exceptional service delivery and communication/liaison Oversee incident response, investigations, and accurate reporting Recruit, train, and guide security personnel to success Delegate tasks to appropriate colleagues conduct regular audits to ensure continuous improvement of standards Oversee other key elements such as discipline, H&S, company vehicles, etc About You You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management. Possess a strong understanding of on the ground operations. NEBOSH/IOSH Health and Safety qualified Possess a UK driving license Reside in the North-East Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Feb 04, 2026
Full time
Job title Security Operations Key Accounts Manager Location: North-East Salary: £39,000-£40,000, Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks p/a Why Join? My client began operations over fifteen years ago. Head officed in the North-East they operate on a local, regional and national basis with a string of strategic local offices. They work for clients in every industry, public and private sector, delivering a broad range of services from security, facilities management and property services. They are accredited with SIA Security Industry approved contractor status for carrying out services of Security Guarding and Key holding. The Opportunity I am currently working with them to appoint an experienced and talented Security Operations Key Accounts Manager to oversee a portfolio of mixed contracts across the North-East. The role-holder will be responsible for managing a portfolio size of (Apply online only) weekly hours (90% security services/10% cleaning services - resource management and contract management only). The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers. What You ll Be Doing Lead and manage the day-to-day security operations across multiple sites and contracts Involvement on the duty manager rota which would be 1 in 3 weekends Support, mentor, and develop security teams to deliver a first-class service Ensure full compliance with UK security industry standards and regulations Build and maintain strong client relationships through exceptional service delivery and communication/liaison Oversee incident response, investigations, and accurate reporting Recruit, train, and guide security personnel to success Delegate tasks to appropriate colleagues conduct regular audits to ensure continuous improvement of standards Oversee other key elements such as discipline, H&S, company vehicles, etc About You You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management. Possess a strong understanding of on the ground operations. NEBOSH/IOSH Health and Safety qualified Possess a UK driving license Reside in the North-East Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Office Assistant - Southwark, Greater London Salary 27,000 - 33,000 Hours: 8:30-5:30 or 9-6 (fully office-based role) Join Our Dynamic Team as an Office Assistant! Are you a personable, people-oriented individual who thrives in creating exceptional experiences for others? Do you enjoy being part of a vibrant community and take pride in maintaining a fantastic workspace? Our client offers a design-led, affordable workspace in the heart of Southwark, catering to startups that are eager to grow. We are currently looking for an enthusiastic Office Assistant to join our team and help us shape an inspiring environment. About the Role : As an Office Assistant, you'll play a pivotal role in ensuring our workspace runs smoothly and efficiently. You'll be the heartbeat of our community, responsible for maintaining high standards and delivering a delightful experience to all members and guests. Key Responsibilities : Be a point of contact for tenants in the building Conduct regular floor walks to identify and resolve issues swiftly Monitor cleaning standards daily and communicate any concerns to the Buildings Manager Log and escalate maintenance issues to ensure nothing is overlooked Collaborate with the Buildings Manager to schedule repairs and coordinate with contractors Ensure kitchens, bathrooms, and communal areas are well-stocked and functioning seamlessly Complete weekly stock takes and report findings Organize socials and events for tenants Review consumables to ensure we use effective, cost-efficient products What We're Looking For : A naturally warm and friendly individual who enjoys creating positive experiences. A self-motivated and proactive team player who identifies problems early and resolves them. Someone organised, reliable, and calm under pressure, with excellent communication skills. A values-led individual who shares our core principles: honesty, passion, commitment, and happiness. Required: Bonus Skills : Sales experience. Background in hospitality, coworking, or property. Experience running community events. Benefits : Unlimited holiday. 10% discretionary annual bonus. Private health insurance. Be part of a fast-growing business shaping the future of affordable workspaces. Real opportunities for progression in a company that invests in its people. Location : Southwark, Greater London Annual Salary: 27,000 - 32,000 (depending on experience) If you're ready to make a difference in a vibrant workspace and contribute to a thriving community, we would love to hear from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 04, 2026
Full time
Office Assistant - Southwark, Greater London Salary 27,000 - 33,000 Hours: 8:30-5:30 or 9-6 (fully office-based role) Join Our Dynamic Team as an Office Assistant! Are you a personable, people-oriented individual who thrives in creating exceptional experiences for others? Do you enjoy being part of a vibrant community and take pride in maintaining a fantastic workspace? Our client offers a design-led, affordable workspace in the heart of Southwark, catering to startups that are eager to grow. We are currently looking for an enthusiastic Office Assistant to join our team and help us shape an inspiring environment. About the Role : As an Office Assistant, you'll play a pivotal role in ensuring our workspace runs smoothly and efficiently. You'll be the heartbeat of our community, responsible for maintaining high standards and delivering a delightful experience to all members and guests. Key Responsibilities : Be a point of contact for tenants in the building Conduct regular floor walks to identify and resolve issues swiftly Monitor cleaning standards daily and communicate any concerns to the Buildings Manager Log and escalate maintenance issues to ensure nothing is overlooked Collaborate with the Buildings Manager to schedule repairs and coordinate with contractors Ensure kitchens, bathrooms, and communal areas are well-stocked and functioning seamlessly Complete weekly stock takes and report findings Organize socials and events for tenants Review consumables to ensure we use effective, cost-efficient products What We're Looking For : A naturally warm and friendly individual who enjoys creating positive experiences. A self-motivated and proactive team player who identifies problems early and resolves them. Someone organised, reliable, and calm under pressure, with excellent communication skills. A values-led individual who shares our core principles: honesty, passion, commitment, and happiness. Required: Bonus Skills : Sales experience. Background in hospitality, coworking, or property. Experience running community events. Benefits : Unlimited holiday. 10% discretionary annual bonus. Private health insurance. Be part of a fast-growing business shaping the future of affordable workspaces. Real opportunities for progression in a company that invests in its people. Location : Southwark, Greater London Annual Salary: 27,000 - 32,000 (depending on experience) If you're ready to make a difference in a vibrant workspace and contribute to a thriving community, we would love to hear from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Commercial Property Manager / Associate Director Salary: £65,000 £75,000 Location: London We are working with a highly regarded boutique commercial property consultancy that has built a strong reputation through quality service, excellent APC outcomes and a successful graduate programme. As the business continues to grow, they are now looking to bolster the team at a senior level adding experience, leadership and strategic capability that complements their junior-heavy structure. This is a hands-on, client-facing role with real autonomy, offering far more exposure and influence than a typical large-firm property management position. The Role You will take ownership of a commercial portfolio while playing a key role in shaping service delivery, mentoring junior surveyors and acting as a trusted advisor to clients. Key responsibilities include: Managing a portfolio of commercial assets across office, retail and mixed-use Acting as the primary point of contact for landlords and occupiers Supporting asset strategies, lease events and value-add initiatives Overseeing service charge budgets, reconciliations and financial performance Mentoring and developing junior and graduate surveyors Reviewing outputs and raising standards across the team Playing an active role in client engagement, retention and growth Contributing to wider business initiatives and the firm s continued evolution Why This Role Stands Out Senior impact step into a role that fills a genuine leadership gap Strategic exposure direct involvement with clients and asset decisions Boutique environment less hierarchy, more influence Strong culture integrity-led, collaborative and performance-focused Career progression clear pathway beyond just managing buildings
Feb 04, 2026
Full time
Senior Commercial Property Manager / Associate Director Salary: £65,000 £75,000 Location: London We are working with a highly regarded boutique commercial property consultancy that has built a strong reputation through quality service, excellent APC outcomes and a successful graduate programme. As the business continues to grow, they are now looking to bolster the team at a senior level adding experience, leadership and strategic capability that complements their junior-heavy structure. This is a hands-on, client-facing role with real autonomy, offering far more exposure and influence than a typical large-firm property management position. The Role You will take ownership of a commercial portfolio while playing a key role in shaping service delivery, mentoring junior surveyors and acting as a trusted advisor to clients. Key responsibilities include: Managing a portfolio of commercial assets across office, retail and mixed-use Acting as the primary point of contact for landlords and occupiers Supporting asset strategies, lease events and value-add initiatives Overseeing service charge budgets, reconciliations and financial performance Mentoring and developing junior and graduate surveyors Reviewing outputs and raising standards across the team Playing an active role in client engagement, retention and growth Contributing to wider business initiatives and the firm s continued evolution Why This Role Stands Out Senior impact step into a role that fills a genuine leadership gap Strategic exposure direct involvement with clients and asset decisions Boutique environment less hierarchy, more influence Strong culture integrity-led, collaborative and performance-focused Career progression clear pathway beyond just managing buildings
Marketing Manager - Property/Housebuilding £45,000 - £50,000 Permanent Hybrid Working North London Working pattern: Monday: Fixed office day in North London 2 days per week working from home Remaining time split between office and site visits Reporting to: Senior Marketing Manager / Sales & Marketing Director About the Role We are seeking an experienced and commercially minded Marketing Manager to l click apply for full job details
Feb 04, 2026
Full time
Marketing Manager - Property/Housebuilding £45,000 - £50,000 Permanent Hybrid Working North London Working pattern: Monday: Fixed office day in North London 2 days per week working from home Remaining time split between office and site visits Reporting to: Senior Marketing Manager / Sales & Marketing Director About the Role We are seeking an experienced and commercially minded Marketing Manager to l click apply for full job details
Administrator Permanent Part-time 25k - 27k Pro Rota Exeter A well-established Commercial property company based just outside of Exeter is seeking a reliable and organised Administrator/Accounts Assistant to join the team. This is a varied and rewarding part-time role in a supportive environment where you can grow your skills over time and make a meaningful contribution to the company. Overview: Support the commercial property team with processing supplier invoices and paying service charge costs across a managed portfolio. This is a hands-on role focused on accuracy, cost allocation, and timely payments. Key Responsibilities: Process and code property and service charge invoices Prepare and process supplier and service charge payments Ensure costs are allocated correctly to the relevant property and service charge schedule Resolve invoice and payment queries with property managers and suppliers Maintain accurate records to support service charge reporting and year-end reconciliations Ideal Experience: Commercial property experience essential (property accounts, managing agent, or landlord-side) Experience with service charge invoicing and cost allocation Confident using property/accounting systems and Excel Good attention to detail and ability to work independently Desirable: Knowledge of RICS Service Charge Code Understanding of VAT in commercial property If this sounds like a role for you - please apply now!
Feb 04, 2026
Full time
Administrator Permanent Part-time 25k - 27k Pro Rota Exeter A well-established Commercial property company based just outside of Exeter is seeking a reliable and organised Administrator/Accounts Assistant to join the team. This is a varied and rewarding part-time role in a supportive environment where you can grow your skills over time and make a meaningful contribution to the company. Overview: Support the commercial property team with processing supplier invoices and paying service charge costs across a managed portfolio. This is a hands-on role focused on accuracy, cost allocation, and timely payments. Key Responsibilities: Process and code property and service charge invoices Prepare and process supplier and service charge payments Ensure costs are allocated correctly to the relevant property and service charge schedule Resolve invoice and payment queries with property managers and suppliers Maintain accurate records to support service charge reporting and year-end reconciliations Ideal Experience: Commercial property experience essential (property accounts, managing agent, or landlord-side) Experience with service charge invoicing and cost allocation Confident using property/accounting systems and Excel Good attention to detail and ability to work independently Desirable: Knowledge of RICS Service Charge Code Understanding of VAT in commercial property If this sounds like a role for you - please apply now!
Hexagon Group are delighted to be partnered with a real estate investment company that has a unique opportunity for a Facilities Manager to join its commercial property management team in Central London. This role offers the chance to manage a high-quality and varied portfolio while working within a personable and professional environment. As the Facilities Manager, you will take responsibility for a mixed-use portfolio predominantly comprising of office space and retail units. The role offers an element of hybrid working; however, you will be required to spend time in our client's offices and on site, carrying out regular inspections and engaging directly with stakeholders. You will be responsible for the day-to-day management of your portfolio, ensuring buildings are maintained to a high standard and that regular site inspections are completed. This will include the production and management of service charge budgets, ensuring costs are well controlled and transparently reported. You will oversee statutory compliance and health and safety matters, ensuring all obligations are met and any issues are addressed promptly. The role will also involve managing both hard and soft services contracts, working closely with service partners to maintain performance and value. You will also manage refurbishment and fit-out projects across your sites, coordinating with contractors and ensuring works are delivered safely, on time and to budget. Maintaining strong relationships with tenants and clients will be essential, with a focus on delivering a professional and responsive service. The ideal candidate will have proven experience working as a Facilities Manager across a multi-site portfolio, ideally within a managing agent or consultancy environment. You will have experience setting and managing service charge budgets and be able to demonstrate a strong understanding of health and safety and statutory compliance. Holding an industry-recognised qualification such as IOSH, NEBOSH or an IWFM qualification would be advantageous. You will be enthusiastic about facilities management, confident in dealing with senior stakeholders, and possess a proactive and engaging approach. In return, you will receive a salary of up to 55,000, along with a generous benefits package. You will be joining a company that is enjoying a period of success and working alongside a highly experienced property management team. Our client is keen to arrange interviews as soon as possible, so please apply with an up-to-date copy of your CV.
Feb 04, 2026
Full time
Hexagon Group are delighted to be partnered with a real estate investment company that has a unique opportunity for a Facilities Manager to join its commercial property management team in Central London. This role offers the chance to manage a high-quality and varied portfolio while working within a personable and professional environment. As the Facilities Manager, you will take responsibility for a mixed-use portfolio predominantly comprising of office space and retail units. The role offers an element of hybrid working; however, you will be required to spend time in our client's offices and on site, carrying out regular inspections and engaging directly with stakeholders. You will be responsible for the day-to-day management of your portfolio, ensuring buildings are maintained to a high standard and that regular site inspections are completed. This will include the production and management of service charge budgets, ensuring costs are well controlled and transparently reported. You will oversee statutory compliance and health and safety matters, ensuring all obligations are met and any issues are addressed promptly. The role will also involve managing both hard and soft services contracts, working closely with service partners to maintain performance and value. You will also manage refurbishment and fit-out projects across your sites, coordinating with contractors and ensuring works are delivered safely, on time and to budget. Maintaining strong relationships with tenants and clients will be essential, with a focus on delivering a professional and responsive service. The ideal candidate will have proven experience working as a Facilities Manager across a multi-site portfolio, ideally within a managing agent or consultancy environment. You will have experience setting and managing service charge budgets and be able to demonstrate a strong understanding of health and safety and statutory compliance. Holding an industry-recognised qualification such as IOSH, NEBOSH or an IWFM qualification would be advantageous. You will be enthusiastic about facilities management, confident in dealing with senior stakeholders, and possess a proactive and engaging approach. In return, you will receive a salary of up to 55,000, along with a generous benefits package. You will be joining a company that is enjoying a period of success and working alongside a highly experienced property management team. Our client is keen to arrange interviews as soon as possible, so please apply with an up-to-date copy of your CV.
Job Introduction Phoenix House is a newly refurbished Edwardian property providing a high quality therapeutic living environment for adults with mild to moderate learning disabilities and probable mental health needs . The service supports five residents on their recovery journey, many of whom may have experienced trauma or have current or historic involvement with the criminal justice system. Our aim is to help residents rebuild stability, improve wellbeing, develop independence, and progress safely toward independent living within 18-24 months . Our ethos is: Person centred Trauma informed Strengths based Focused on empowerment and recovery Role Responsibility As Team Leader , you will play a pivotal role in shaping the culture, standards, and daily operations of this innovative supported accommodation service. This is a rare opportunity to help establish a new therapeutic environment from day one. Working alongside the Service Manager, you will lead a small, dedicated team of Recovery Workers, ensuring the delivery of high quality, safe, and consistent support that aligns with Phoenix House's values and recovery model. You will combine operational leadership , oversight of risks and needs , and hands on support , modelling best practice in trauma informed care while helping residents achieve meaningful progress. In a role where no two shifts are the same, you will take the lead in implementing and driving high performance standards throughout the team and the service, underpinned with a clear vision and strong values. This is a rota based role. You'll work as part of a fair, well planned rota that includes some evenings, weekends, and sleep ins, and you will also take part in the on call manager rotation. We are committed to ensuring staff wellbeing, flexibility where possible, and a positive work-life balance. Key Responsibilities Leadership & Team Management Provide day to day leadership, direction, and support to Recovery Workers Deliver regular supervision, reflective practice, and ongoing skills development Role model trauma informed, person centred, strengths based practice Service Delivery & Quality Oversee the delivery of high quality key working, support planning, and risk management Ensure compliance with safeguarding, MAPPA, and partnership protocols Maintain robust, accurate records and uphold quality assurance standards Lead on incident management, reflective learning, and continuous improvement Resident Support & Recovery Maintain a small caseload, delivering structured key working sessions where needed Ensure support plans are personalised, goal focused, and regularly reviewed Promote independence, routines, community integration, education, and positive social networks Work closely with residents to build life skills and confidence Multi Agency Partnership Work Act as a primary point of contact for Manchester City Council, Probation Services, Positive Pathways Social Workers, mental health professionals, and other partners Attend multi disciplinary meetings and contribute to coordinated support and risk planning Build strong relationships that enhance resident outcomes and service quality Service Development Contribute to shaping and embedding a new service model Support innovation, problem solving, and best practice approaches Help create a supportive, high performing team culture from the ground up The Ideal Candidate You are an emotionally resilient, compassionate leader who understands the importance of structure, consistency, and therapeutic relationships. You balance empathy with strong professional boundaries and are motivated by the opportunity to build an exceptional service. Essential: Experience supporting people with mental health needs, learning disabilities, or complex/challenging backgrounds Strong understanding of trauma informed practice and strengths based approaches Experience managing risk, safeguarding, and multi agency coordination Leadership experience or ability to demonstrate leadership qualities Excellent communication, problem solving, and team building skills Ability to remain calm, organised, and supportive in demanding situations Desirable: Experience in supported accommodation or recovery focused services Knowledge of criminal justice systems, probation, or MAPPA Relevant managerial, social care, or mental health qualification Experience leading small teams or supervising staff About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents Team Leader job description Feb 2025.pdf Apply
Feb 04, 2026
Full time
Job Introduction Phoenix House is a newly refurbished Edwardian property providing a high quality therapeutic living environment for adults with mild to moderate learning disabilities and probable mental health needs . The service supports five residents on their recovery journey, many of whom may have experienced trauma or have current or historic involvement with the criminal justice system. Our aim is to help residents rebuild stability, improve wellbeing, develop independence, and progress safely toward independent living within 18-24 months . Our ethos is: Person centred Trauma informed Strengths based Focused on empowerment and recovery Role Responsibility As Team Leader , you will play a pivotal role in shaping the culture, standards, and daily operations of this innovative supported accommodation service. This is a rare opportunity to help establish a new therapeutic environment from day one. Working alongside the Service Manager, you will lead a small, dedicated team of Recovery Workers, ensuring the delivery of high quality, safe, and consistent support that aligns with Phoenix House's values and recovery model. You will combine operational leadership , oversight of risks and needs , and hands on support , modelling best practice in trauma informed care while helping residents achieve meaningful progress. In a role where no two shifts are the same, you will take the lead in implementing and driving high performance standards throughout the team and the service, underpinned with a clear vision and strong values. This is a rota based role. You'll work as part of a fair, well planned rota that includes some evenings, weekends, and sleep ins, and you will also take part in the on call manager rotation. We are committed to ensuring staff wellbeing, flexibility where possible, and a positive work-life balance. Key Responsibilities Leadership & Team Management Provide day to day leadership, direction, and support to Recovery Workers Deliver regular supervision, reflective practice, and ongoing skills development Role model trauma informed, person centred, strengths based practice Service Delivery & Quality Oversee the delivery of high quality key working, support planning, and risk management Ensure compliance with safeguarding, MAPPA, and partnership protocols Maintain robust, accurate records and uphold quality assurance standards Lead on incident management, reflective learning, and continuous improvement Resident Support & Recovery Maintain a small caseload, delivering structured key working sessions where needed Ensure support plans are personalised, goal focused, and regularly reviewed Promote independence, routines, community integration, education, and positive social networks Work closely with residents to build life skills and confidence Multi Agency Partnership Work Act as a primary point of contact for Manchester City Council, Probation Services, Positive Pathways Social Workers, mental health professionals, and other partners Attend multi disciplinary meetings and contribute to coordinated support and risk planning Build strong relationships that enhance resident outcomes and service quality Service Development Contribute to shaping and embedding a new service model Support innovation, problem solving, and best practice approaches Help create a supportive, high performing team culture from the ground up The Ideal Candidate You are an emotionally resilient, compassionate leader who understands the importance of structure, consistency, and therapeutic relationships. You balance empathy with strong professional boundaries and are motivated by the opportunity to build an exceptional service. Essential: Experience supporting people with mental health needs, learning disabilities, or complex/challenging backgrounds Strong understanding of trauma informed practice and strengths based approaches Experience managing risk, safeguarding, and multi agency coordination Leadership experience or ability to demonstrate leadership qualities Excellent communication, problem solving, and team building skills Ability to remain calm, organised, and supportive in demanding situations Desirable: Experience in supported accommodation or recovery focused services Knowledge of criminal justice systems, probation, or MAPPA Relevant managerial, social care, or mental health qualification Experience leading small teams or supervising staff About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents Team Leader job description Feb 2025.pdf Apply
Job Introduction Phoenix House is a newly refurbished Edwardian property providing a high quality therapeutic living environment for adults with mild to moderate learning disabilities and probable mental health needs . The service supports five residents on their recovery journey, many of whom may have experienced trauma or have current or historic involvement with the criminal justice system. Our aim is to help residents rebuild stability, improve wellbeing, develop independence, and progress safely toward independent living within 18-24 months . Our ethos is: Person centred Trauma informed Strengths based Focused on empowerment and recovery Role Responsibility As Team Leader , you will play a pivotal role in shaping the culture, standards, and daily operations of this innovative supported accommodation service. This is a rare opportunity to help establish a new therapeutic environment from day one. Working alongside the Service Manager, you will lead a small, dedicated team of Recovery Workers, ensuring the delivery of high quality, safe, and consistent support that aligns with Phoenix House's values and recovery model. You will combine operational leadership , oversight of risks and needs , and hands on support , modelling best practice in trauma informed care while helping residents achieve meaningful progress. In a role where no two shifts are the same, you will take the lead in implementing and driving high performance standards throughout the team and the service, underpinned with a clear vision and strong values. This is a rota based role. You'll work as part of a fair, well planned rota that includes some evenings, weekends, and sleep ins, and you will also take part in the on call manager rotation. We are committed to ensuring staff wellbeing, flexibility where possible, and a positive work-life balance. Key Responsibilities Leadership & Team Management Provide day to day leadership, direction, and support to Recovery Workers Deliver regular supervision, reflective practice, and ongoing skills development Role model trauma informed, person centred, strengths based practice Service Delivery & Quality Oversee the delivery of high quality key working, support planning, and risk management Ensure compliance with safeguarding, MAPPA, and partnership protocols Maintain robust, accurate records and uphold quality assurance standards Lead on incident management, reflective learning, and continuous improvement Resident Support & Recovery Maintain a small caseload, delivering structured key working sessions where needed Ensure support plans are personalised, goal focused, and regularly reviewed Promote independence, routines, community integration, education, and positive social networks Work closely with residents to build life skills and confidence Multi Agency Partnership Work Act as a primary point of contact for Manchester City Council, Probation Services, Positive Pathways Social Workers, mental health professionals, and other partners Attend multi disciplinary meetings and contribute to coordinated support and risk planning Build strong relationships that enhance resident outcomes and service quality Service Development Contribute to shaping and embedding a new service model Support innovation, problem solving, and best practice approaches Help create a supportive, high performing team culture from the ground up The Ideal Candidate You are an emotionally resilient, compassionate leader who understands the importance of structure, consistency, and therapeutic relationships. You balance empathy with strong professional boundaries and are motivated by the opportunity to build an exceptional service. Essential: Experience supporting people with mental health needs, learning disabilities, or complex/challenging backgrounds Strong understanding of trauma informed practice and strengths based approaches Experience managing risk, safeguarding, and multi agency coordination Leadership experience or ability to demonstrate leadership qualities Excellent communication, problem solving, and team building skills Ability to remain calm, organised, and supportive in demanding situations Desirable: Experience in supported accommodation or recovery focused services Knowledge of criminal justice systems, probation, or MAPPA Relevant managerial, social care, or mental health qualification Experience leading small teams or supervising staff About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents Team Leader job description Feb 2025.pdf Apply
Feb 04, 2026
Full time
Job Introduction Phoenix House is a newly refurbished Edwardian property providing a high quality therapeutic living environment for adults with mild to moderate learning disabilities and probable mental health needs . The service supports five residents on their recovery journey, many of whom may have experienced trauma or have current or historic involvement with the criminal justice system. Our aim is to help residents rebuild stability, improve wellbeing, develop independence, and progress safely toward independent living within 18-24 months . Our ethos is: Person centred Trauma informed Strengths based Focused on empowerment and recovery Role Responsibility As Team Leader , you will play a pivotal role in shaping the culture, standards, and daily operations of this innovative supported accommodation service. This is a rare opportunity to help establish a new therapeutic environment from day one. Working alongside the Service Manager, you will lead a small, dedicated team of Recovery Workers, ensuring the delivery of high quality, safe, and consistent support that aligns with Phoenix House's values and recovery model. You will combine operational leadership , oversight of risks and needs , and hands on support , modelling best practice in trauma informed care while helping residents achieve meaningful progress. In a role where no two shifts are the same, you will take the lead in implementing and driving high performance standards throughout the team and the service, underpinned with a clear vision and strong values. This is a rota based role. You'll work as part of a fair, well planned rota that includes some evenings, weekends, and sleep ins, and you will also take part in the on call manager rotation. We are committed to ensuring staff wellbeing, flexibility where possible, and a positive work-life balance. Key Responsibilities Leadership & Team Management Provide day to day leadership, direction, and support to Recovery Workers Deliver regular supervision, reflective practice, and ongoing skills development Role model trauma informed, person centred, strengths based practice Service Delivery & Quality Oversee the delivery of high quality key working, support planning, and risk management Ensure compliance with safeguarding, MAPPA, and partnership protocols Maintain robust, accurate records and uphold quality assurance standards Lead on incident management, reflective learning, and continuous improvement Resident Support & Recovery Maintain a small caseload, delivering structured key working sessions where needed Ensure support plans are personalised, goal focused, and regularly reviewed Promote independence, routines, community integration, education, and positive social networks Work closely with residents to build life skills and confidence Multi Agency Partnership Work Act as a primary point of contact for Manchester City Council, Probation Services, Positive Pathways Social Workers, mental health professionals, and other partners Attend multi disciplinary meetings and contribute to coordinated support and risk planning Build strong relationships that enhance resident outcomes and service quality Service Development Contribute to shaping and embedding a new service model Support innovation, problem solving, and best practice approaches Help create a supportive, high performing team culture from the ground up The Ideal Candidate You are an emotionally resilient, compassionate leader who understands the importance of structure, consistency, and therapeutic relationships. You balance empathy with strong professional boundaries and are motivated by the opportunity to build an exceptional service. Essential: Experience supporting people with mental health needs, learning disabilities, or complex/challenging backgrounds Strong understanding of trauma informed practice and strengths based approaches Experience managing risk, safeguarding, and multi agency coordination Leadership experience or ability to demonstrate leadership qualities Excellent communication, problem solving, and team building skills Ability to remain calm, organised, and supportive in demanding situations Desirable: Experience in supported accommodation or recovery focused services Knowledge of criminal justice systems, probation, or MAPPA Relevant managerial, social care, or mental health qualification Experience leading small teams or supervising staff About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents Team Leader job description Feb 2025.pdf Apply
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Southwark, please note that this location does not have step free access Salary: £31,900 Shift Pattern: 37.5 hours per week Monday to Sunday on a rolling rota with shifts varying as 09.00 -17.00, 07.30-15.30 and 14.00-22.00 This role includes working weekends, evenings and bank holidays. You will also take part in our out of hours service for managers. About the Role We are seeking a dedicated Deputy Service Manager to join our service based in Southwark. The service is a short-term (up to two years) supported living service for people who have an enduring mental health diagnosis and who require and can benefit from, the help and support offered. It consists of 14 self-contained flats and one crisis room for adult men with medium to high-level support needs who require 24-hour supported accommodation, helping them to continue to live in the community and to reduce the risk of admission to hospital. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support with some day to day responsibilities of the team such as providing tailored support to our residents directly. As a Manager, you will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions. Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents. Ensure Risk Management processes and policies are followed within the service. Property and housing management, ensuring accommodation standards, timely maintenance and reporting. Striving to ensure excellence and quality in our service delivery. Financial Management of service budget with cost saving mechanisms. About You We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service who are providing housing related support to people who have experienced various difficulties and circumstances. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. What we are looking for: Previous experience in supporting those who struggle with their mental health, ideally in a similar environment Ability to provide high quality support and line management to staff Ability to motivate and empower a team to achieve KPI's Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Feb 04, 2026
Full time
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Southwark, please note that this location does not have step free access Salary: £31,900 Shift Pattern: 37.5 hours per week Monday to Sunday on a rolling rota with shifts varying as 09.00 -17.00, 07.30-15.30 and 14.00-22.00 This role includes working weekends, evenings and bank holidays. You will also take part in our out of hours service for managers. About the Role We are seeking a dedicated Deputy Service Manager to join our service based in Southwark. The service is a short-term (up to two years) supported living service for people who have an enduring mental health diagnosis and who require and can benefit from, the help and support offered. It consists of 14 self-contained flats and one crisis room for adult men with medium to high-level support needs who require 24-hour supported accommodation, helping them to continue to live in the community and to reduce the risk of admission to hospital. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support with some day to day responsibilities of the team such as providing tailored support to our residents directly. As a Manager, you will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions. Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents. Ensure Risk Management processes and policies are followed within the service. Property and housing management, ensuring accommodation standards, timely maintenance and reporting. Striving to ensure excellence and quality in our service delivery. Financial Management of service budget with cost saving mechanisms. About You We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service who are providing housing related support to people who have experienced various difficulties and circumstances. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. What we are looking for: Previous experience in supporting those who struggle with their mental health, ideally in a similar environment Ability to provide high quality support and line management to staff Ability to motivate and empower a team to achieve KPI's Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Job Title: Property Manager / Senior Property Manager Location: Reading (Hybrid working 1/2 says in the office and 3/4 days from home or out on site) Type of Employment: Full-Time, Permanent Salary: Up to £45,000 Portfolio: Oxford, Reading, Newbury area About this Role: We re looking for an experienced Property Manager or Senior Property Manager to oversee a residential portfolio across Oxford, Reading, and Newbury. You ll be responsible for managing the day-to-day operations of the portfolio, maintaining excellent client relationships, and ensuring properties are managed efficiently and compliantly. Key Responsibilities: Manage a residential portfolio, ensuring all lease obligations are upheld and issues resolved efficiently. Prepare and issue service charge budgets, monitor expenditure, and agree year-end accounts with clients. Conduct regular site visits and attend EGM/AGM meetings as required. Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and other services. Maintain strong relationships with clients, residents, and other stakeholders, ensuring high levels of service. Essential Skills & Experience: Experience managing residential portfolios within block management. Strong organisation, attention to detail, and ability to prioritise effectively. Experience preparing budgets and handling client accounts. Confident in running meetings with clients and stakeholders. Desirable: ATPI qualification, or willingness to work towards accreditation. Why Join? Hybrid working with flexibility to balance office, home, and site visits. Competitive salary up to £45,000. Contact: Matty Stratton (url removed) (phone number removed) (url removed) WHY USE BLOCK RECRUIT? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. Award winner of News of the Blocks 2019 Recruitment Company of The Year for having strong Values and Ethics which shape the way we work. Read our Testimonials
Feb 04, 2026
Full time
Job Title: Property Manager / Senior Property Manager Location: Reading (Hybrid working 1/2 says in the office and 3/4 days from home or out on site) Type of Employment: Full-Time, Permanent Salary: Up to £45,000 Portfolio: Oxford, Reading, Newbury area About this Role: We re looking for an experienced Property Manager or Senior Property Manager to oversee a residential portfolio across Oxford, Reading, and Newbury. You ll be responsible for managing the day-to-day operations of the portfolio, maintaining excellent client relationships, and ensuring properties are managed efficiently and compliantly. Key Responsibilities: Manage a residential portfolio, ensuring all lease obligations are upheld and issues resolved efficiently. Prepare and issue service charge budgets, monitor expenditure, and agree year-end accounts with clients. Conduct regular site visits and attend EGM/AGM meetings as required. Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and other services. Maintain strong relationships with clients, residents, and other stakeholders, ensuring high levels of service. Essential Skills & Experience: Experience managing residential portfolios within block management. Strong organisation, attention to detail, and ability to prioritise effectively. Experience preparing budgets and handling client accounts. Confident in running meetings with clients and stakeholders. Desirable: ATPI qualification, or willingness to work towards accreditation. Why Join? Hybrid working with flexibility to balance office, home, and site visits. Competitive salary up to £45,000. Contact: Matty Stratton (url removed) (phone number removed) (url removed) WHY USE BLOCK RECRUIT? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. Award winner of News of the Blocks 2019 Recruitment Company of The Year for having strong Values and Ethics which shape the way we work. Read our Testimonials
Recruitment & Employee Services Team Leader Romford, Essex - Hybrid working available with on-site present required Salary 36,971 - 43,792 per annum dependant on experience plus great benefits including a generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave. My client is a well-established, non-profitable organisation based in the Essex area. They currently have an exciting opportunity to join them in the position of Recruitment & Employee Services Team Leader. Job Role An established charity in Romford, Essex is seeking an experienced Recruitment & Employee Services Team Leader to join its People & Culture team. Reporting to the Director of People & Culture, this role will lead the recruitment and employee services function, ensuring high-quality recruitment delivery, accurate employee administration and full compliance across the organisation. This position supports both clinical and non-clinical recruitment, including senior and executive roles, and plays a key role in workforce planning and employee lifecycle management. Key Responsibilities Lead end-to-end recruitment campaigns across the organisation Ensure a positive and inclusive candidate experience Line manage and develop the Recruitment & Employee Services team Oversee starters, leavers, payroll transactions and employee records Ensure compliance with DBS, Right to Work, professional registration and CQC requirements Produce workforce and recruitment reports and monitor KPIs Act as a key liaison between hiring managers and the People & Culture team Person Specification Essential: Proven experience in recruitment and employee services ideally within a healthcare, hospice, charity or public sector setting Experience in a leadership or supervisory role Strong knowledge of recruitment processes and HR administration Excellent communication and stakeholder engagement skills Confident using Microsoft Office 365 Desirable: CIPD qualification or equivalent Why Join? This is a rewarding opportunity to work within a values led hospice charity, supporting teams who provide vital care to individuals and families. You'll be joining an organisation committed to compassion, collaboration and continuous improvement. Apply by: 30th January 2026 Interviews: 12th February 2026 By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Feb 04, 2026
Full time
Recruitment & Employee Services Team Leader Romford, Essex - Hybrid working available with on-site present required Salary 36,971 - 43,792 per annum dependant on experience plus great benefits including a generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave. My client is a well-established, non-profitable organisation based in the Essex area. They currently have an exciting opportunity to join them in the position of Recruitment & Employee Services Team Leader. Job Role An established charity in Romford, Essex is seeking an experienced Recruitment & Employee Services Team Leader to join its People & Culture team. Reporting to the Director of People & Culture, this role will lead the recruitment and employee services function, ensuring high-quality recruitment delivery, accurate employee administration and full compliance across the organisation. This position supports both clinical and non-clinical recruitment, including senior and executive roles, and plays a key role in workforce planning and employee lifecycle management. Key Responsibilities Lead end-to-end recruitment campaigns across the organisation Ensure a positive and inclusive candidate experience Line manage and develop the Recruitment & Employee Services team Oversee starters, leavers, payroll transactions and employee records Ensure compliance with DBS, Right to Work, professional registration and CQC requirements Produce workforce and recruitment reports and monitor KPIs Act as a key liaison between hiring managers and the People & Culture team Person Specification Essential: Proven experience in recruitment and employee services ideally within a healthcare, hospice, charity or public sector setting Experience in a leadership or supervisory role Strong knowledge of recruitment processes and HR administration Excellent communication and stakeholder engagement skills Confident using Microsoft Office 365 Desirable: CIPD qualification or equivalent Why Join? This is a rewarding opportunity to work within a values led hospice charity, supporting teams who provide vital care to individuals and families. You'll be joining an organisation committed to compassion, collaboration and continuous improvement. Apply by: 30th January 2026 Interviews: 12th February 2026 By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
AMR Group - East London and Essex
Chelmsford, Essex
Block Property Manager Chelmsford, Essex Salary 33,000.00/ 37,000.00 depending on experience Hours: Monday - Friday 9.00am - 5.00pm We are seeking a dedicated and organised Block Manager for our independent client in the Chelmsford area. The ideal candidate will possess strong administrative skills, experience with property management systems, and excellent communication abilities. This role offers an opportunity to work in a dynamic environment where attention to detail and customer service are paramount. The successful applicant will be responsible for maintaining high standards of property upkeep, tenant relations, and administrative efficiency. Responsibilities but not limited Manage day-to-day operations of commercial blocks, ensuring properties are well-maintained and compliant with regulations Coordinate maintenance and repair schedules, liaising with contractors and service providers Maintain accurate records using property management software such as Yardi Handle tenant enquiries via phone and email, providing professional and courteous assistance Conduct data entry related to lease agreements, rent payments, and property inspections Assist with rent collection, invoicing, and financial record keeping Support upselling of additional services or lease extensions to maximise occupancy rates Organise meetings with tenants or stakeholders, preparing agendas and minutes as required Ensure health and safety standards are upheld across all managed properties Skills Block Property Management experience is essential Property management software is highly desirable Excellent data entry capabilities with attention to accuracy Able to build and maintain client relationships Solid administrative experience supporting property or facilities management functions Exceptional phone etiquette with the ability to handle sensitive conversations professionally Strong organisational skills with the ability to prioritise tasks effectively Clean driving licence This role is ideal for a proactive individual who thrives in a fast-paced environment and is committed to delivering outstanding service. Applicants should demonstrate a keen eye for detail and excellent interpersonal skills. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Feb 04, 2026
Full time
Block Property Manager Chelmsford, Essex Salary 33,000.00/ 37,000.00 depending on experience Hours: Monday - Friday 9.00am - 5.00pm We are seeking a dedicated and organised Block Manager for our independent client in the Chelmsford area. The ideal candidate will possess strong administrative skills, experience with property management systems, and excellent communication abilities. This role offers an opportunity to work in a dynamic environment where attention to detail and customer service are paramount. The successful applicant will be responsible for maintaining high standards of property upkeep, tenant relations, and administrative efficiency. Responsibilities but not limited Manage day-to-day operations of commercial blocks, ensuring properties are well-maintained and compliant with regulations Coordinate maintenance and repair schedules, liaising with contractors and service providers Maintain accurate records using property management software such as Yardi Handle tenant enquiries via phone and email, providing professional and courteous assistance Conduct data entry related to lease agreements, rent payments, and property inspections Assist with rent collection, invoicing, and financial record keeping Support upselling of additional services or lease extensions to maximise occupancy rates Organise meetings with tenants or stakeholders, preparing agendas and minutes as required Ensure health and safety standards are upheld across all managed properties Skills Block Property Management experience is essential Property management software is highly desirable Excellent data entry capabilities with attention to accuracy Able to build and maintain client relationships Solid administrative experience supporting property or facilities management functions Exceptional phone etiquette with the ability to handle sensitive conversations professionally Strong organisational skills with the ability to prioritise tasks effectively Clean driving licence This role is ideal for a proactive individual who thrives in a fast-paced environment and is committed to delivering outstanding service. Applicants should demonstrate a keen eye for detail and excellent interpersonal skills. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Hexagon Group are seeking a proactive and personable Building Manager to join a reputable managing agent on a 9 month fixed-term contract, starting at the beginning of March, to manage a Grade A, multi-tenanted building located in the City of London. This is an exciting opportunity to oversee a prestigious city centre asset and ensure it operates smoothly on a day-to-day basis whilst working with a highly personable, experienced team. In this role, you will be responsible for managing service providers, coordinating maintenance, cleaning, and security, and ensuring that all health, safety, and statutory compliance requirements are fully met. You will act as the key point of contact for high-profile tenants, addressing issues efficiently and building strong, lasting relationships. The ideal candidate will have proven experience in commercial building management, excellent communication skills, and a hands-on, solutions-focused approach. You will play a central role in delivering high-quality tenant experience and contributing to the continued success of the building. The incoming Building Manager will ideally hold an IOSH Certificate as a minimum. This role offers a competitive salary of up to 65,000 and the chance to manage a high-profile city centre property while developing your career in commercial property management. There is also the possibility for this role to develop into a permanent position, either at this site or elsewhere within the business upon completion of the fixed-term contract.
Feb 04, 2026
Contractor
Hexagon Group are seeking a proactive and personable Building Manager to join a reputable managing agent on a 9 month fixed-term contract, starting at the beginning of March, to manage a Grade A, multi-tenanted building located in the City of London. This is an exciting opportunity to oversee a prestigious city centre asset and ensure it operates smoothly on a day-to-day basis whilst working with a highly personable, experienced team. In this role, you will be responsible for managing service providers, coordinating maintenance, cleaning, and security, and ensuring that all health, safety, and statutory compliance requirements are fully met. You will act as the key point of contact for high-profile tenants, addressing issues efficiently and building strong, lasting relationships. The ideal candidate will have proven experience in commercial building management, excellent communication skills, and a hands-on, solutions-focused approach. You will play a central role in delivering high-quality tenant experience and contributing to the continued success of the building. The incoming Building Manager will ideally hold an IOSH Certificate as a minimum. This role offers a competitive salary of up to 65,000 and the chance to manage a high-profile city centre property while developing your career in commercial property management. There is also the possibility for this role to develop into a permanent position, either at this site or elsewhere within the business upon completion of the fixed-term contract.
We're looking for a Lettings Officer to join us across Sussex and Kent. Working as part of a wider lettings & estates team you will use your expertise and consultancy skills to support the letting and ongoing management of our properties. You'll need a solid understanding of the residential lettings market, confidence navigating relevant legislation, and the ability to produce clear specifications for refurbishment work. Strong organisational skills, a consultative approach and the ability to communicate well with a wide range of people will help you make a real impact. In return, you'll gain hands on experience across a unique property portfolio and the satisfaction of helping ensure National Trust cottages remain places people genuinely want to live. What it's like to work here Our Lettings team is a collaborative, supportive group that thrives on shared expertise with a commitment to doing things better for our tenants, our colleagues and the historic places we protect. As part of the UK's largest private landowner, you'll be contributing to the management of a let estate portfolio that underpins around £50m of annual rental income. Reporting into the Let Estate Management team via the regional Residential Property Manager, you'll be working in an environment focused on high standards and great relationships. Your contractual location will be Scotney Hub, Tunbridge Wells, Kent, TN3 8JN. However, there is flexibility on where you are based. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. The role offers a hybrid working pattern: typically spending time each week at the Scotney Hub near Tunbridge Wells, with flexibility to work from home or other Trust hubs across Sussex and Kent depending on business needs. It's a great fit for someone who enjoys autonomy, meaningful responsibility and the chance to build strong tenant relationships while helping ensure our cottages remain places people love to live. What you'll be doing You'll be responsible for letting and managing our residential properties, across Sussex and Kent, making sure they are complaint, well maintained welcoming places for people to call home. Working closely with the lettings and estate management team, you'll provide clear advice, share insight, and support good decision making through effective data handling and analysis. A big part of your role will be building positive, trusting relationships with tenants as well as spotting opportunities to improve our properties and maximise income in a way that reflects our conservation values. You'll balance practical problem solving with thoughtful communication, often acting as the first point of contact for both routine queries and more complex challenges. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Have an ARLA qualification or working towards it Strong understanding of the local residential lettings market and residential lettings management Proven knowledge of relevant legislation and compliance requirements in relation to residential property Some understanding of residential property refurbishment and the ability to produce specifications Additional criteria for all other applicants: Strong data management and analytical skills and the ability to support managers in the decision making through provision of data Strong demonstrable consulting skills of listening, building trust and acting to deliver a high-quality service Verbal and written communication skills The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Feb 04, 2026
Full time
We're looking for a Lettings Officer to join us across Sussex and Kent. Working as part of a wider lettings & estates team you will use your expertise and consultancy skills to support the letting and ongoing management of our properties. You'll need a solid understanding of the residential lettings market, confidence navigating relevant legislation, and the ability to produce clear specifications for refurbishment work. Strong organisational skills, a consultative approach and the ability to communicate well with a wide range of people will help you make a real impact. In return, you'll gain hands on experience across a unique property portfolio and the satisfaction of helping ensure National Trust cottages remain places people genuinely want to live. What it's like to work here Our Lettings team is a collaborative, supportive group that thrives on shared expertise with a commitment to doing things better for our tenants, our colleagues and the historic places we protect. As part of the UK's largest private landowner, you'll be contributing to the management of a let estate portfolio that underpins around £50m of annual rental income. Reporting into the Let Estate Management team via the regional Residential Property Manager, you'll be working in an environment focused on high standards and great relationships. Your contractual location will be Scotney Hub, Tunbridge Wells, Kent, TN3 8JN. However, there is flexibility on where you are based. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. The role offers a hybrid working pattern: typically spending time each week at the Scotney Hub near Tunbridge Wells, with flexibility to work from home or other Trust hubs across Sussex and Kent depending on business needs. It's a great fit for someone who enjoys autonomy, meaningful responsibility and the chance to build strong tenant relationships while helping ensure our cottages remain places people love to live. What you'll be doing You'll be responsible for letting and managing our residential properties, across Sussex and Kent, making sure they are complaint, well maintained welcoming places for people to call home. Working closely with the lettings and estate management team, you'll provide clear advice, share insight, and support good decision making through effective data handling and analysis. A big part of your role will be building positive, trusting relationships with tenants as well as spotting opportunities to improve our properties and maximise income in a way that reflects our conservation values. You'll balance practical problem solving with thoughtful communication, often acting as the first point of contact for both routine queries and more complex challenges. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Have an ARLA qualification or working towards it Strong understanding of the local residential lettings market and residential lettings management Proven knowledge of relevant legislation and compliance requirements in relation to residential property Some understanding of residential property refurbishment and the ability to produce specifications Additional criteria for all other applicants: Strong data management and analytical skills and the ability to support managers in the decision making through provision of data Strong demonstrable consulting skills of listening, building trust and acting to deliver a high-quality service Verbal and written communication skills The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
We're looking for a Restore Nature Delivery Manager to lead the delivery of nature restoration across our places. This role is central to achieving our strategic ambition to restore nature at scale, working collaboratively with General Managers, national specialists, external partners and communities. You'll be responsible for enabling and coordinating delivery through multi-disciplinary teams, ensuring our work is impactful, inclusive and sustainable. We're also recruiting for a Restore Nature Delivery Manager position for the North and South Cornwall Coasts Group. If you'd like to be considered for both vacancies, please submit an application for each role. What it's like to work here At the National Trust, we work together to create lasting impact. You'll join a team that values collaboration, creativity and continuous improvement. Every project you deliver will help us achieve our conservation goals and provide benefits for people and places. You will be working across the 'Lizard and Mid Cornwall' property group, which includes the Lizard Peninsula with its unique coastal and heathland habitats, Penrose with Loe Pool at its heart, and the North Coast between Godrevy and St Agnes with its surrounding heathlands, dune systems and dramatic coastal scenery. You will work alongside the NT Ranger and Community teams whilst engaging closely with external partners, tenants, neighbours and the local community to deliver nature recovery across this stunning and varied landscape. This is a new role, and although you will be based at our new property office near Helston, you will also be working across the whole property area at our other bases between Lizard Point to St Agnes. You will also work closely with other Restore Nature Delivery Managers across the Southwest and Nationally, and often work beyond National Trust boundaries. What you'll be doing You'll lead and coordinate the delivery of nature restoration projects and programmes, ensuring alignment with our strategic plan. You'll facilitate collaboration across teams, integrate expertise and best practice, and continuously evolve our delivery methods. You'll manage risk, maintain compliance, and ensure delivery meets agreed quality, cost and time parameters. You'll also play a key role in influencing stakeholders, unlocking funding opportunities, and driving system-wide change to restore nature at scale. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: professional expertise in ecological or land management proven experience in leading large-scale change programmes strong leadership and communication skills collaborative working style experience in securing grants and budget management Additional criteria for all other applicants: highly experienced in nature conservation, common land, and public land management/land use change resilient and experienced in working effectively with external partners skilled in managing large complex projects and budgets confident in leading a diverse team able to show examples of where you've successfully managed change adept at negotiating, influencing and communicating good at involving all kinds of people, sharing your knowledge and enthusiasm, and giving great service keen to make a difference, show initiative and work towards a sustainable future overseeing compliance & coordination of and liaising with contractors The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Feb 04, 2026
Full time
We're looking for a Restore Nature Delivery Manager to lead the delivery of nature restoration across our places. This role is central to achieving our strategic ambition to restore nature at scale, working collaboratively with General Managers, national specialists, external partners and communities. You'll be responsible for enabling and coordinating delivery through multi-disciplinary teams, ensuring our work is impactful, inclusive and sustainable. We're also recruiting for a Restore Nature Delivery Manager position for the North and South Cornwall Coasts Group. If you'd like to be considered for both vacancies, please submit an application for each role. What it's like to work here At the National Trust, we work together to create lasting impact. You'll join a team that values collaboration, creativity and continuous improvement. Every project you deliver will help us achieve our conservation goals and provide benefits for people and places. You will be working across the 'Lizard and Mid Cornwall' property group, which includes the Lizard Peninsula with its unique coastal and heathland habitats, Penrose with Loe Pool at its heart, and the North Coast between Godrevy and St Agnes with its surrounding heathlands, dune systems and dramatic coastal scenery. You will work alongside the NT Ranger and Community teams whilst engaging closely with external partners, tenants, neighbours and the local community to deliver nature recovery across this stunning and varied landscape. This is a new role, and although you will be based at our new property office near Helston, you will also be working across the whole property area at our other bases between Lizard Point to St Agnes. You will also work closely with other Restore Nature Delivery Managers across the Southwest and Nationally, and often work beyond National Trust boundaries. What you'll be doing You'll lead and coordinate the delivery of nature restoration projects and programmes, ensuring alignment with our strategic plan. You'll facilitate collaboration across teams, integrate expertise and best practice, and continuously evolve our delivery methods. You'll manage risk, maintain compliance, and ensure delivery meets agreed quality, cost and time parameters. You'll also play a key role in influencing stakeholders, unlocking funding opportunities, and driving system-wide change to restore nature at scale. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: professional expertise in ecological or land management proven experience in leading large-scale change programmes strong leadership and communication skills collaborative working style experience in securing grants and budget management Additional criteria for all other applicants: highly experienced in nature conservation, common land, and public land management/land use change resilient and experienced in working effectively with external partners skilled in managing large complex projects and budgets confident in leading a diverse team able to show examples of where you've successfully managed change adept at negotiating, influencing and communicating good at involving all kinds of people, sharing your knowledge and enthusiasm, and giving great service keen to make a difference, show initiative and work towards a sustainable future overseeing compliance & coordination of and liaising with contractors The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Health, Safety & Compliance Manager London Part-time We re working with a well-established central London estate to appoint a part time Health, Safety & Compliance Manager. Predominantly focused on a residential and mixed-use portfolio, this role is key to ensuring robust health, safety and compliance standards across a diverse property estate. Reporting into a senior estates lead, you ll take ownership of the health and safety management system, driving compliance, best practice and continuous improvement across buildings, contractors and internal teams. Key Responsibilities Develop, implement and maintain health & safety policies and procedures. Monitor legislation and ensure ongoing legal compliance. Lead risk assessments, audits, inspections and incident investigations. Support fire safety management, including fire risk assessments and evacuation procedures. Oversee contractor management, RAMS and permits to work. Deliver health & safety training and support a strong safety culture. What We re Looking For NEBOSH Diploma (or equivalent Level 6 qualification). Proven health & safety experience within residential, estate or property environments. Strong working knowledge of risk assessment, fire safety and contractor management. Proactive, organised and confident communicator with a collaborative approach. Interest in sustainability and the built environment is highly desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst
Feb 04, 2026
Full time
Health, Safety & Compliance Manager London Part-time We re working with a well-established central London estate to appoint a part time Health, Safety & Compliance Manager. Predominantly focused on a residential and mixed-use portfolio, this role is key to ensuring robust health, safety and compliance standards across a diverse property estate. Reporting into a senior estates lead, you ll take ownership of the health and safety management system, driving compliance, best practice and continuous improvement across buildings, contractors and internal teams. Key Responsibilities Develop, implement and maintain health & safety policies and procedures. Monitor legislation and ensure ongoing legal compliance. Lead risk assessments, audits, inspections and incident investigations. Support fire safety management, including fire risk assessments and evacuation procedures. Oversee contractor management, RAMS and permits to work. Deliver health & safety training and support a strong safety culture. What We re Looking For NEBOSH Diploma (or equivalent Level 6 qualification). Proven health & safety experience within residential, estate or property environments. Strong working knowledge of risk assessment, fire safety and contractor management. Proactive, organised and confident communicator with a collaborative approach. Interest in sustainability and the built environment is highly desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst
Senior Property Manager Location: Birmingham, B15 - Hybrid + Travel Salary: £57,433 per annum Hours: 35 hours per week Contract: Permanent Shape the future of third-party housing management at Midland Heart. Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate. This role will suit a commercially minded property professional who enjoys operating as the intelligent client setting expectations, challenging delivery and holding partners to account. Why this role is different This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll: Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000 2,500 residential and commercial properties dispersed over the East and West Midlands. Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement. Lead and develop a newly formed specialist team. Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures. Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate: ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management. Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework. Experience of leading, managing and developing a geographically dispersed operational team. Commercial acumen, with experience managing budgets and delivering value for money. A track record of improving services and customer satisfaction. The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships. As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs. Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Closing Date: Thursday 15 January 2026 Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Feb 03, 2026
Full time
Senior Property Manager Location: Birmingham, B15 - Hybrid + Travel Salary: £57,433 per annum Hours: 35 hours per week Contract: Permanent Shape the future of third-party housing management at Midland Heart. Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate. This role will suit a commercially minded property professional who enjoys operating as the intelligent client setting expectations, challenging delivery and holding partners to account. Why this role is different This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll: Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000 2,500 residential and commercial properties dispersed over the East and West Midlands. Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement. Lead and develop a newly formed specialist team. Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures. Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate: ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management. Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework. Experience of leading, managing and developing a geographically dispersed operational team. Commercial acumen, with experience managing budgets and delivering value for money. A track record of improving services and customer satisfaction. The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships. As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs. Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Closing Date: Thursday 15 January 2026 Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
A local building company in Coatbridge is seeking a Client Relationship Liaison Officer. This role involves being the main contact for tenants and contractors, conducting property visits, and supporting the contracts manager. The ideal candidate must hold a UK driving licence and have access to transportation, as travel is required. This position is for a minimum of 30 hours and a maximum of 40 hours per week, offering a dynamic opportunity in a busy office environment.
Feb 03, 2026
Full time
A local building company in Coatbridge is seeking a Client Relationship Liaison Officer. This role involves being the main contact for tenants and contractors, conducting property visits, and supporting the contracts manager. The ideal candidate must hold a UK driving licence and have access to transportation, as travel is required. This position is for a minimum of 30 hours and a maximum of 40 hours per week, offering a dynamic opportunity in a busy office environment.
A recruitment firm in the United Kingdom is looking for a Commercial Property Manager to oversee a diverse portfolio of commercial properties. This role requires proven property management experience and strong organisational skills. The successful candidate will manage day-to-day operations, maintain stakeholder relationships, and ensure compliance with regulations. This opportunity offers a competitive salary of £45,000 - £50,000 and a professional working environment with opportunities for progression.
Feb 03, 2026
Full time
A recruitment firm in the United Kingdom is looking for a Commercial Property Manager to oversee a diverse portfolio of commercial properties. This role requires proven property management experience and strong organisational skills. The successful candidate will manage day-to-day operations, maintain stakeholder relationships, and ensure compliance with regulations. This opportunity offers a competitive salary of £45,000 - £50,000 and a professional working environment with opportunities for progression.
A property development company in Bromley is hiring an Office Manager/PA for new residential projects. Candidates should have good communication skills, SAGE experience, and strong IT capabilities. Duties include coordinating HR functions, managing office documents, and ensuring effective communication across teams. Offering a salary of £41,000 to £45,000 along with 25 days holiday and pension contributions. This is a permanent PAYE position.
Feb 03, 2026
Full time
A property development company in Bromley is hiring an Office Manager/PA for new residential projects. Candidates should have good communication skills, SAGE experience, and strong IT capabilities. Duties include coordinating HR functions, managing office documents, and ensuring effective communication across teams. Offering a salary of £41,000 to £45,000 along with 25 days holiday and pension contributions. This is a permanent PAYE position.