Solicitor - Residential Litigation / Leasehold Disputes Location: Birmingham (Hybrid Working) Experience: 3+ PQE Working Pattern: Flexible working considered A growing specialist property law practice is seeking a Solicitor (3+ PQE) to join its Residential Litigation / Leasehold Disputes team in Birmingham. The firm operates nationally within the property sector, advising freeholders, managing agents, property managers and leaseholders on complex leasehold and residential disputes. With a consistently increasing volume of instructions, the team is expanding and looking for a solicitor who enjoys technically detailed property litigation and tribunal work. This is a strong opportunity to join a specialist practice with a focused client base and an expanding disputes team , offering a varied and interesting caseload within a niche area of property law. The Role You will manage a broad range of leasehold and residential litigation matters , including both court and tribunal work. Key responsibilities include: Debt recovery matters across small claims, fast track and multi-track proceedings Breach of lease claims in the County Court and tribunal forums Forfeiture and possession proceedings Lease extension and lease variation matters Preparing and managing First-tier Tribunal applications Detailed lease analysis and interpretation Enforcement of judgments and recovery strategies Appointment of manager applications You will also advise clients on a range of leasehold management and compliance issues, including: Major works consultation procedures Section 20B notices Lease variations and structural issues within leases Repair obligations and related statutory notices The role will also involve supporting the pre-litigation team with technical queries , as well as mentoring and assisting in the development of trainees and junior colleagues within the team. The Ideal Candidate Qualified Solicitor with 3+ years' PQE in property litigation or leasehold disputes Strong working knowledge of Civil Procedure Rules and enforcement procedures Experience dealing with long leasehold landlord and tenant legislation Confident handling tribunal and court processes Strong organisation skills with the ability to manage deadlines and competing priorities Excellent client communication skills and attention to detail Desirable experience includes: Knowledge of Right to Manage (RTM) structures and processes Familiarity with Companies Act 2006 provisions relevant to property management structures Awareness of key case law within leasehold reform and landlord & tenant legislation The Opportunity This is an excellent opportunity to join a specialist and growing team within a niche area of property disputes . The firm continues to see strong demand from property sector clients, creating genuine scope for progression and professional development. You will benefit from: A varied and technically interesting caseload Exposure to both court and tribunal work A collaborative and supportive team environment Hybrid working and modern working practices
Apr 07, 2026
Full time
Solicitor - Residential Litigation / Leasehold Disputes Location: Birmingham (Hybrid Working) Experience: 3+ PQE Working Pattern: Flexible working considered A growing specialist property law practice is seeking a Solicitor (3+ PQE) to join its Residential Litigation / Leasehold Disputes team in Birmingham. The firm operates nationally within the property sector, advising freeholders, managing agents, property managers and leaseholders on complex leasehold and residential disputes. With a consistently increasing volume of instructions, the team is expanding and looking for a solicitor who enjoys technically detailed property litigation and tribunal work. This is a strong opportunity to join a specialist practice with a focused client base and an expanding disputes team , offering a varied and interesting caseload within a niche area of property law. The Role You will manage a broad range of leasehold and residential litigation matters , including both court and tribunal work. Key responsibilities include: Debt recovery matters across small claims, fast track and multi-track proceedings Breach of lease claims in the County Court and tribunal forums Forfeiture and possession proceedings Lease extension and lease variation matters Preparing and managing First-tier Tribunal applications Detailed lease analysis and interpretation Enforcement of judgments and recovery strategies Appointment of manager applications You will also advise clients on a range of leasehold management and compliance issues, including: Major works consultation procedures Section 20B notices Lease variations and structural issues within leases Repair obligations and related statutory notices The role will also involve supporting the pre-litigation team with technical queries , as well as mentoring and assisting in the development of trainees and junior colleagues within the team. The Ideal Candidate Qualified Solicitor with 3+ years' PQE in property litigation or leasehold disputes Strong working knowledge of Civil Procedure Rules and enforcement procedures Experience dealing with long leasehold landlord and tenant legislation Confident handling tribunal and court processes Strong organisation skills with the ability to manage deadlines and competing priorities Excellent client communication skills and attention to detail Desirable experience includes: Knowledge of Right to Manage (RTM) structures and processes Familiarity with Companies Act 2006 provisions relevant to property management structures Awareness of key case law within leasehold reform and landlord & tenant legislation The Opportunity This is an excellent opportunity to join a specialist and growing team within a niche area of property disputes . The firm continues to see strong demand from property sector clients, creating genuine scope for progression and professional development. You will benefit from: A varied and technically interesting caseload Exposure to both court and tribunal work A collaborative and supportive team environment Hybrid working and modern working practices
We're pleased to be supporting an excellent opportunity within a beautiful country house hotel set in the Hampshire countryside. Known for its elegant interiors, warm hospitality, and high standards of service, this property offers a refined yet welcoming guest experience. As Head Receptionist, you will act as the number two to the Reception Manager, playing a key role in leading the front office team and ensuring every guest receives a seamless and memorable stay. Working alongside a small, dedicated team, this is a great opportunity for someone looking to step into a senior front office position within a well-regarded hotel. Due to the hotel's location, having your own transport is essential. You'll be wondering what's in it for you as the Head Receptionist £26,500 to £27,500 per annum plus £1,500 service charge Working 40 hours per week Varied shift pattern (6am to 2pm, 2pm to 10pm, or 12pm to 8pm) Excellent training and career progression opportunities Supportive management team that encourages growth and development Company pension scheme Employee discounts Free on-site parking Responsibilities as the Head Receptionist Supporting the Reception Manager in the day-to-day running of the front office Leading by example to deliver warm, professional, and efficient guest service Handling guest enquiries, requests, and any issues with confidence and care Assisting with team training, rotas, and maintaining high performance standards Working closely with other departments to ensure a seamless guest journey This is a brilliant opportunity for a confident and personable front office professional who is ready to take the next step in their career within a high-quality hotel environment. PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE. We appreciate that your CV may not be up to date. No problem, send me what you have to or look me up on LinkedIn and send me a message there!
Apr 07, 2026
Full time
We're pleased to be supporting an excellent opportunity within a beautiful country house hotel set in the Hampshire countryside. Known for its elegant interiors, warm hospitality, and high standards of service, this property offers a refined yet welcoming guest experience. As Head Receptionist, you will act as the number two to the Reception Manager, playing a key role in leading the front office team and ensuring every guest receives a seamless and memorable stay. Working alongside a small, dedicated team, this is a great opportunity for someone looking to step into a senior front office position within a well-regarded hotel. Due to the hotel's location, having your own transport is essential. You'll be wondering what's in it for you as the Head Receptionist £26,500 to £27,500 per annum plus £1,500 service charge Working 40 hours per week Varied shift pattern (6am to 2pm, 2pm to 10pm, or 12pm to 8pm) Excellent training and career progression opportunities Supportive management team that encourages growth and development Company pension scheme Employee discounts Free on-site parking Responsibilities as the Head Receptionist Supporting the Reception Manager in the day-to-day running of the front office Leading by example to deliver warm, professional, and efficient guest service Handling guest enquiries, requests, and any issues with confidence and care Assisting with team training, rotas, and maintaining high performance standards Working closely with other departments to ensure a seamless guest journey This is a brilliant opportunity for a confident and personable front office professional who is ready to take the next step in their career within a high-quality hotel environment. PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE. We appreciate that your CV may not be up to date. No problem, send me what you have to or look me up on LinkedIn and send me a message there!
A leading property developer have a requirement for a New Homes Coordinator to join their team based in MAnchester. New Homes Coordinator role Working closely with the with the New Homes Manager you will be responsible for delivering a first class customer service to customers within their defect and warranty period click apply for full job details
Apr 07, 2026
Full time
A leading property developer have a requirement for a New Homes Coordinator to join their team based in MAnchester. New Homes Coordinator role Working closely with the with the New Homes Manager you will be responsible for delivering a first class customer service to customers within their defect and warranty period click apply for full job details
Quantios is a fast-growing global SaaS company of approximately 350 people, with operations across the UK, Romania, Malaysia, and Singapore. We provide mission-critical software solutions and are at an exciting stage of our growth journey following a recent acquisition and integration. Our culture is built around our PRIDE behaviours - Practice open listening, Relationships first, Information open, Deliver across teams, Embed and execute - and we are committed to building a One Quantios culture that is inclusive, high-performing, and globally connected. This is a newly created role, reflecting Quantios's maturity and ambition as a business. As our first dedicated Internal Legal Counsel, you will provide pragmatic, commercially-focused legal advice across all areas of the business, supporting the Interim Chief Legal Officer in providing legal oversight for the business generally. You will be the primary legal resource for the organisation, working closely with the senior leadership team, commercial functions, HR, and finance to manage risk, protect the business, and enable growth. This role is ideally suited to a qualified solicitor with experience in-house who is ambitious, commercially minded, and eager to take on broad responsibility early in their career, who will take real ownership of the BAU of the legal function. Job Responsibilities Commercial & Contracts Draft, review, and negotiate a broad range of commercial agreements including SaaS subscription agreements, MSAs, DPAs, NDAs, partnership agreements, and vendor contracts. Provide practical legal guidance to sales and commercial teams on contract terms, liability, IP, and risk allocation. Manage and maintain the contract lifecycle management process, building templates and playbooks to simplify and improve efficiency. Support commercial negotiations, providing legal input at key deal stages and managing commercial disputes that require legal input. Corporate & Governance Manage corporate governance matters across all Quantios entities, including UK, Romania, Malaysia, and Singapore, coordinating with external providers to ensure regulatory compliance as needed. Maintain corporate records, statutory filings, and subsidiary governance documentation. Support the board and senior leadership on regulatory compliance, policies, and governance frameworks. Assist with any future M&A activity, investment rounds, or corporate restructuring. Data Protection & Compliance Act as the primary legal point of contact for UK GDPR and international data protection compliance. Advise on data subject rights, data transfer mechanisms, DPIAs, and breach management. Maintain and update data protection policies, privacy notices, and work with the Information Security Manager to keep records of processing activities up to date. Monitor developments in data protection law and advise on their implications for the business. IP & Technology Advise on intellectual property matters including trade marks, ownership, licensing, and protection of Quantios's software and proprietary assets. Review and advise on open source usage, third-party software licences, and technology agreements. Risk Management & Legal Operations Identify and proactively manage legal and regulatory risks across the business. Manage relationships with and instructions to external legal counsel, ensuring cost-effective use of external resource. Develop and maintain legal policies, procedures, and guidance documents for internal stakeholders. Provide legal training and education to relevant business teams. Job Requirements Qualified solicitor in England & Wales (or equivalent) with a current practising certificate. We anticipate that a solicitor with 2-4 years' PQE and some in-house experience would be most suitable. Strong academics and training from a reputable law firm or in-house environment. Demonstrable experience in commercial contracts, ideally with exposure to technology or SaaS businesses. Sound understanding of UK GDPR and data protection principles. Ability to translate complex legal issues into clear, practical advice for non-legal audiences. High level of personal integrity and sound commercial judgement. Self-starter with the ability to manage a broad and varied workload independently. Strong written and verbal communication skills. Experience of, or strong interest in, multi-jurisdictional legal work (EU, Asia-Pacific). Exposure to employment law, corporate governance, or IP matters. Experience working in or advising a SaaS, fintech, or software business. Familiarity with contract management tools or legal tech platforms.
Apr 07, 2026
Full time
Quantios is a fast-growing global SaaS company of approximately 350 people, with operations across the UK, Romania, Malaysia, and Singapore. We provide mission-critical software solutions and are at an exciting stage of our growth journey following a recent acquisition and integration. Our culture is built around our PRIDE behaviours - Practice open listening, Relationships first, Information open, Deliver across teams, Embed and execute - and we are committed to building a One Quantios culture that is inclusive, high-performing, and globally connected. This is a newly created role, reflecting Quantios's maturity and ambition as a business. As our first dedicated Internal Legal Counsel, you will provide pragmatic, commercially-focused legal advice across all areas of the business, supporting the Interim Chief Legal Officer in providing legal oversight for the business generally. You will be the primary legal resource for the organisation, working closely with the senior leadership team, commercial functions, HR, and finance to manage risk, protect the business, and enable growth. This role is ideally suited to a qualified solicitor with experience in-house who is ambitious, commercially minded, and eager to take on broad responsibility early in their career, who will take real ownership of the BAU of the legal function. Job Responsibilities Commercial & Contracts Draft, review, and negotiate a broad range of commercial agreements including SaaS subscription agreements, MSAs, DPAs, NDAs, partnership agreements, and vendor contracts. Provide practical legal guidance to sales and commercial teams on contract terms, liability, IP, and risk allocation. Manage and maintain the contract lifecycle management process, building templates and playbooks to simplify and improve efficiency. Support commercial negotiations, providing legal input at key deal stages and managing commercial disputes that require legal input. Corporate & Governance Manage corporate governance matters across all Quantios entities, including UK, Romania, Malaysia, and Singapore, coordinating with external providers to ensure regulatory compliance as needed. Maintain corporate records, statutory filings, and subsidiary governance documentation. Support the board and senior leadership on regulatory compliance, policies, and governance frameworks. Assist with any future M&A activity, investment rounds, or corporate restructuring. Data Protection & Compliance Act as the primary legal point of contact for UK GDPR and international data protection compliance. Advise on data subject rights, data transfer mechanisms, DPIAs, and breach management. Maintain and update data protection policies, privacy notices, and work with the Information Security Manager to keep records of processing activities up to date. Monitor developments in data protection law and advise on their implications for the business. IP & Technology Advise on intellectual property matters including trade marks, ownership, licensing, and protection of Quantios's software and proprietary assets. Review and advise on open source usage, third-party software licences, and technology agreements. Risk Management & Legal Operations Identify and proactively manage legal and regulatory risks across the business. Manage relationships with and instructions to external legal counsel, ensuring cost-effective use of external resource. Develop and maintain legal policies, procedures, and guidance documents for internal stakeholders. Provide legal training and education to relevant business teams. Job Requirements Qualified solicitor in England & Wales (or equivalent) with a current practising certificate. We anticipate that a solicitor with 2-4 years' PQE and some in-house experience would be most suitable. Strong academics and training from a reputable law firm or in-house environment. Demonstrable experience in commercial contracts, ideally with exposure to technology or SaaS businesses. Sound understanding of UK GDPR and data protection principles. Ability to translate complex legal issues into clear, practical advice for non-legal audiences. High level of personal integrity and sound commercial judgement. Self-starter with the ability to manage a broad and varied workload independently. Strong written and verbal communication skills. Experience of, or strong interest in, multi-jurisdictional legal work (EU, Asia-Pacific). Exposure to employment law, corporate governance, or IP matters. Experience working in or advising a SaaS, fintech, or software business. Familiarity with contract management tools or legal tech platforms.
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Loyalty Operations and Experience Manager We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Are you excited by the opportunity to take our business to the next level delivering value, unforgettable travel experiences and unlocking new business opportunities? Do you have a passion for the traveler and our partners, and a curiosity for what makes them tick? At Expedia Group, we aim to be the most rewarding place to book travel. Our loyalty members are the center of our business, driving revenue and satisfaction and making up the majority of our overall traveler revenue to EG. The Loyalty Operations & Experience team keeps our loyalty programs running smoothly and improving over time. We champion members by ensuring every touchpoint is consistent, intuitive, and rewarding, and we support internal teams with clear documentation so there is a single, consistent understanding of how our programs work. Role summary The Loyalty Operations and Experience Manager serves as a subject matter expert for a defined set of loyalty experiences, and owner of key operational processes. This role ensures the assigned loyalty experience area is intuitive, rewarding, and operationally robust across all touchpoints and channels, while staying aligned to our overall program and brand strategies. You will translate program vision and rules into clear, scalable operational processes, documentation, and experiences, partnering closely with TEaL, Loyalty Performance, Product, Technology, Finance, Legal, Accounting, and our Brands to deliver simple, consistent, and delightful loyalty journeys for travelers. This is a manager level role for an individual who is hands on in operations, comfortable with complex details, and able to influence cross functional stakeholders to maintain and improve the loyalty experience. In this role, you will: Subject Matter Expert for loyalty experiences Serve as the program owner for specific loyalty experiences, acting as the subject matter expert across Brands and Points of Sale. Ensuring consistency of the end to end experience for your experience areas across site experience, communications, and Agent support articles, ensuring a consistent experience and clear traveler understanding of how the program works. Have a deep understanding of loyalty program rules and mechanics for your experiences, ensuring they are accurately reflected in business rules, system configurations, and traveler facing experiences. Maintain program rule documentation for your areas and partner with Legal and other stakeholders to keep T&C's and internal documentation aligned with the live experience. Work with cross functional teams on changes that impact loyalty experiences (e.g., T&C's, Messaging, site experiences, and comms), balancing customer value, Brand strategy, economics, and operational feasibility. Enhancement backlog & continuous improvement Maintain a prioritized enhancement backlog, informed by data, traveler feedback, audits, and issue trends. Build clear business cases and apply strong financial acumen to proposed changes to loyalty mechanics, quantifying traveler impact, costs, and expected returns to inform prioritization and decision making. Partner with Loyalty Performance to understand and influence key economics and performance drivers for your area, ensuring changes support both traveler value and business outcomes. Internal Process Owner Own a key loyalty operations process end to end, defining clear priorities, workflows, and outputs. Ensure the process is well documented, scalable, and structured so broader team members can support execution consistently and efficiently. Continuously review and refine the process to improve speed, quality, and traveler outcomes while managing operational risk. Issue management & remediation Act as owner for issues related to your experiences that impact members, leading traveler and business resolution and keeping key stakeholders updated on progress. Serve as the central coordination point across cross functional teams (e.g., Product, Tech, TPSP, Legal, Finance) to drive timely, aligned resolution paths for members. Understand the traveler impact of the issue and define remediation plans that protect both traveler experience and business outcomes. Audits, controls, and quality Execute regular audits of your experiences as part of the bi annual audit process, validating alignment between business rules, live experience, and documented T&C's across brands and points of sale. Define and monitor operational controls, KPIs, and guardrails that ensure loyalty mechanics in your area are functioning as intended and that traveler issues are identified and addressed early. Experience & Qualifications Experience: 7+ years of relevant experience; bachelor's degree preferred. Background: Experience in loyalty, marketing, product operations, or a related discipline, including experience running or optimizing complex customer programs and processes. Loyalty & customer expertise: Strong understanding of loyalty program mechanics, customer journeys, and how to improve experiences that are simple, transparent, and rewarding for travelers. Operational excellence: Proven track record designing and running scalable operational processes, documentation, and frameworks in a fast paced, global environment. Analytical skills: Comfortable working with data to diagnose issues, size opportunities, and measure impact; experience with tools such as Excel, Tableau, or similar analytics platforms is strongly preferred. Financial acumen: Able to interpret financial and performance data, understand P&L and unit economics impacts, and build business cases that balance traveler value, cost, and commercial outcomes. Influence & communication: Ability to collaborate and build strong relationships across functions and levels, using clear written and verbal communication to drive decisions and shared outcomes. Execution & adaptability: Comfortable handling multiple projects simultaneously while remaining organized and detail oriented; resilient and able to adapt as business priorities and strategies evolve. Tools & ways of working: Proficient with modern collaboration tools and open to leveraging AI and automation to streamline and scale operational work. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Apr 07, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Loyalty Operations and Experience Manager We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Are you excited by the opportunity to take our business to the next level delivering value, unforgettable travel experiences and unlocking new business opportunities? Do you have a passion for the traveler and our partners, and a curiosity for what makes them tick? At Expedia Group, we aim to be the most rewarding place to book travel. Our loyalty members are the center of our business, driving revenue and satisfaction and making up the majority of our overall traveler revenue to EG. The Loyalty Operations & Experience team keeps our loyalty programs running smoothly and improving over time. We champion members by ensuring every touchpoint is consistent, intuitive, and rewarding, and we support internal teams with clear documentation so there is a single, consistent understanding of how our programs work. Role summary The Loyalty Operations and Experience Manager serves as a subject matter expert for a defined set of loyalty experiences, and owner of key operational processes. This role ensures the assigned loyalty experience area is intuitive, rewarding, and operationally robust across all touchpoints and channels, while staying aligned to our overall program and brand strategies. You will translate program vision and rules into clear, scalable operational processes, documentation, and experiences, partnering closely with TEaL, Loyalty Performance, Product, Technology, Finance, Legal, Accounting, and our Brands to deliver simple, consistent, and delightful loyalty journeys for travelers. This is a manager level role for an individual who is hands on in operations, comfortable with complex details, and able to influence cross functional stakeholders to maintain and improve the loyalty experience. In this role, you will: Subject Matter Expert for loyalty experiences Serve as the program owner for specific loyalty experiences, acting as the subject matter expert across Brands and Points of Sale. Ensuring consistency of the end to end experience for your experience areas across site experience, communications, and Agent support articles, ensuring a consistent experience and clear traveler understanding of how the program works. Have a deep understanding of loyalty program rules and mechanics for your experiences, ensuring they are accurately reflected in business rules, system configurations, and traveler facing experiences. Maintain program rule documentation for your areas and partner with Legal and other stakeholders to keep T&C's and internal documentation aligned with the live experience. Work with cross functional teams on changes that impact loyalty experiences (e.g., T&C's, Messaging, site experiences, and comms), balancing customer value, Brand strategy, economics, and operational feasibility. Enhancement backlog & continuous improvement Maintain a prioritized enhancement backlog, informed by data, traveler feedback, audits, and issue trends. Build clear business cases and apply strong financial acumen to proposed changes to loyalty mechanics, quantifying traveler impact, costs, and expected returns to inform prioritization and decision making. Partner with Loyalty Performance to understand and influence key economics and performance drivers for your area, ensuring changes support both traveler value and business outcomes. Internal Process Owner Own a key loyalty operations process end to end, defining clear priorities, workflows, and outputs. Ensure the process is well documented, scalable, and structured so broader team members can support execution consistently and efficiently. Continuously review and refine the process to improve speed, quality, and traveler outcomes while managing operational risk. Issue management & remediation Act as owner for issues related to your experiences that impact members, leading traveler and business resolution and keeping key stakeholders updated on progress. Serve as the central coordination point across cross functional teams (e.g., Product, Tech, TPSP, Legal, Finance) to drive timely, aligned resolution paths for members. Understand the traveler impact of the issue and define remediation plans that protect both traveler experience and business outcomes. Audits, controls, and quality Execute regular audits of your experiences as part of the bi annual audit process, validating alignment between business rules, live experience, and documented T&C's across brands and points of sale. Define and monitor operational controls, KPIs, and guardrails that ensure loyalty mechanics in your area are functioning as intended and that traveler issues are identified and addressed early. Experience & Qualifications Experience: 7+ years of relevant experience; bachelor's degree preferred. Background: Experience in loyalty, marketing, product operations, or a related discipline, including experience running or optimizing complex customer programs and processes. Loyalty & customer expertise: Strong understanding of loyalty program mechanics, customer journeys, and how to improve experiences that are simple, transparent, and rewarding for travelers. Operational excellence: Proven track record designing and running scalable operational processes, documentation, and frameworks in a fast paced, global environment. Analytical skills: Comfortable working with data to diagnose issues, size opportunities, and measure impact; experience with tools such as Excel, Tableau, or similar analytics platforms is strongly preferred. Financial acumen: Able to interpret financial and performance data, understand P&L and unit economics impacts, and build business cases that balance traveler value, cost, and commercial outcomes. Influence & communication: Ability to collaborate and build strong relationships across functions and levels, using clear written and verbal communication to drive decisions and shared outcomes. Execution & adaptability: Comfortable handling multiple projects simultaneously while remaining organized and detail oriented; resilient and able to adapt as business priorities and strategies evolve. Tools & ways of working: Proficient with modern collaboration tools and open to leveraging AI and automation to streamline and scale operational work. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Senior Sales Negotiator Telford Basic salary 26,000 to 30,000 Plus uncapped bonus scheme Long term career opportunities for progression Our client is an established independent estate agents currently recruiting for an experienced Senior Sales Negotiator to provide support to other negotiators and the Branch Manager at their busy branch in Telford We would also be interested with applications from sales negotiators looking to move up the ladder to a more senior negotiating role We are looking for a professional successful property sales professional with a proven track record in residential sales As a Senior Sales Negotiator you will also demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Individuals will also need to be able to demonstrate strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines Main duties include: Organising and carrying out residential property valuations Registering potential purchasers and identify houses that suit their requirements Arranging and conducting property viewings Liaising with all parties to ensure a sale is agreed between vendors and purchasers Achieving individual, team targets and overall branch objectives to deadlines Effectively handling enquiries and queries both over the telephone and in branch Ensuring all parties are kept up to date through the sales process to completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Working outside of normal office hours as and when necessary PLEASE NOTE Successful candidates MUST have experience as a Sales Negotiator within a High Street Estate Agents If you are looking for an autonomous sales role with clear career progression we would like to talk to you now In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
Apr 07, 2026
Full time
Senior Sales Negotiator Telford Basic salary 26,000 to 30,000 Plus uncapped bonus scheme Long term career opportunities for progression Our client is an established independent estate agents currently recruiting for an experienced Senior Sales Negotiator to provide support to other negotiators and the Branch Manager at their busy branch in Telford We would also be interested with applications from sales negotiators looking to move up the ladder to a more senior negotiating role We are looking for a professional successful property sales professional with a proven track record in residential sales As a Senior Sales Negotiator you will also demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Individuals will also need to be able to demonstrate strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines Main duties include: Organising and carrying out residential property valuations Registering potential purchasers and identify houses that suit their requirements Arranging and conducting property viewings Liaising with all parties to ensure a sale is agreed between vendors and purchasers Achieving individual, team targets and overall branch objectives to deadlines Effectively handling enquiries and queries both over the telephone and in branch Ensuring all parties are kept up to date through the sales process to completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Working outside of normal office hours as and when necessary PLEASE NOTE Successful candidates MUST have experience as a Sales Negotiator within a High Street Estate Agents If you are looking for an autonomous sales role with clear career progression we would like to talk to you now In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
Your new company The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit an Assets Manager on a temporary contract basis for an initial period of 3-6 months with the possibility of further extension. Your new role You will assist in ensuring that the Housing Association's property portfolio is maintained to high standards - this will include: Managing comprehensive planned & cyclical maintenance schedules, ensuring efficient delivery of maintenance works across the housing stock. Monitoring the condition of properties and components, forecasting future maintenance needs and ensuring cost-effective lifecycle management. Investment planning, including managing and maintaining up-to-date stock condition data and surveys to prioritise areas for improvement, refurbishment, or redevelopment. Overseeing the performance of contractors and service providers to ensure high-quality delivery of planned works and compliance with contract specifications. Managing performance and customer relations for the Association's responsive maintenance service, providing leadership and line management to the Assets team to ensure a high-quality service is delivered. What you'll need to succeed To be considered for this role, you must possess: A third level qualification (HNC, HND or Bachelor's Degree) in a construction-related discipline with a minimum of 3 years relevant experience in reactive/response and planned/cyclical maintenance at a supervisory or management level. Relevant experience must include: MTC Contract management. Performance monitoring in a client-facing role (SLA's & KPI adherence). Responsibility for customer engagement and satisfaction. Supervising staff, which should include directing/delegating work and dealing with problems including identification and resolution. You should be IT literate with demonstrable knowledge of Microsoft Office to include Excel, working with databases, spreadsheets. What you'll get in return This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 07, 2026
Full time
Your new company The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit an Assets Manager on a temporary contract basis for an initial period of 3-6 months with the possibility of further extension. Your new role You will assist in ensuring that the Housing Association's property portfolio is maintained to high standards - this will include: Managing comprehensive planned & cyclical maintenance schedules, ensuring efficient delivery of maintenance works across the housing stock. Monitoring the condition of properties and components, forecasting future maintenance needs and ensuring cost-effective lifecycle management. Investment planning, including managing and maintaining up-to-date stock condition data and surveys to prioritise areas for improvement, refurbishment, or redevelopment. Overseeing the performance of contractors and service providers to ensure high-quality delivery of planned works and compliance with contract specifications. Managing performance and customer relations for the Association's responsive maintenance service, providing leadership and line management to the Assets team to ensure a high-quality service is delivered. What you'll need to succeed To be considered for this role, you must possess: A third level qualification (HNC, HND or Bachelor's Degree) in a construction-related discipline with a minimum of 3 years relevant experience in reactive/response and planned/cyclical maintenance at a supervisory or management level. Relevant experience must include: MTC Contract management. Performance monitoring in a client-facing role (SLA's & KPI adherence). Responsibility for customer engagement and satisfaction. Supervising staff, which should include directing/delegating work and dealing with problems including identification and resolution. You should be IT literate with demonstrable knowledge of Microsoft Office to include Excel, working with databases, spreadsheets. What you'll get in return This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic electrics, plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Apr 07, 2026
Full time
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic electrics, plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Job Description: Job Summary We are seeking a dedicated and experienced Lettings Manager to oversee our clients property lettings operations. The ideal candidate will possess strong administrative skills and a passion for delivering exceptional customer service. As the Lettings Manager, you will be responsible for managing the lettings team, ensuring compliance with regulations, and maximising renta click apply for full job details
Apr 07, 2026
Full time
Job Description: Job Summary We are seeking a dedicated and experienced Lettings Manager to oversee our clients property lettings operations. The ideal candidate will possess strong administrative skills and a passion for delivering exceptional customer service. As the Lettings Manager, you will be responsible for managing the lettings team, ensuring compliance with regulations, and maximising renta click apply for full job details
X1 Sales and Lettings - Liverpool Property Manager - driving licence essential - immediate start required X1 are looking for a fast paced, professional and ambitious person to join our friendly, vibrant and successful team as a Property Manager as part of our Property Management Team. Welcome to X1 X1 Sales and Lettings has been a rapidly expanding business over the last 11 years, with offices in Live click apply for full job details
Apr 07, 2026
Full time
X1 Sales and Lettings - Liverpool Property Manager - driving licence essential - immediate start required X1 are looking for a fast paced, professional and ambitious person to join our friendly, vibrant and successful team as a Property Manager as part of our Property Management Team. Welcome to X1 X1 Sales and Lettings has been a rapidly expanding business over the last 11 years, with offices in Live click apply for full job details
At KFH we are looking for a Lettings Branch Director to join our Residential Lettings team. Who are we? At KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What's the role? As a Lettings Branch Director, you will lead your office to consistently meet and exceed your branch targets through maximising the conversion of registered applicants to new tenancies and market appraisals to new instructions. You will deliver exceptional standards of service to your clients, enhance the reputation of the company, and develop long-term productive business relationships with landlords to drive repeat business. By providing leadership and motivation to your team you will support them to achieve success. You will also ensure that your branch's business activities are conducted professionally, with integrity, and in line with company policies, procedures, and regulatory requirements. What can you bring to the role? Experience as a branch manager with a track record of success, ideally within a London lettings agency. Excellent customer service and selling skills with a reputation for delivering high standards. Full understanding of the regulatory framework within the residential lettings sector. In-depth understanding of the London property market and its influences. Strong leadership, coaching, and feedback skills. NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts.
Apr 07, 2026
Full time
At KFH we are looking for a Lettings Branch Director to join our Residential Lettings team. Who are we? At KFH, part of the Lomond group, we are London's largest property services group, and we are growing! KFH's range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What's the role? As a Lettings Branch Director, you will lead your office to consistently meet and exceed your branch targets through maximising the conversion of registered applicants to new tenancies and market appraisals to new instructions. You will deliver exceptional standards of service to your clients, enhance the reputation of the company, and develop long-term productive business relationships with landlords to drive repeat business. By providing leadership and motivation to your team you will support them to achieve success. You will also ensure that your branch's business activities are conducted professionally, with integrity, and in line with company policies, procedures, and regulatory requirements. What can you bring to the role? Experience as a branch manager with a track record of success, ideally within a London lettings agency. Excellent customer service and selling skills with a reputation for delivering high standards. Full understanding of the regulatory framework within the residential lettings sector. In-depth understanding of the London property market and its influences. Strong leadership, coaching, and feedback skills. NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts.
Project Manager An exciting opportunity to join a leading property provider known for its collaborative culture, innovation, and commitment to professional development. This role offers hands-on involvement in delivering high-quality projects within a fast-paced, supportive environment. Working closely with the Project Manager, you will support the delivery of compliant, well-managed projects, ensur click apply for full job details
Apr 07, 2026
Full time
Project Manager An exciting opportunity to join a leading property provider known for its collaborative culture, innovation, and commitment to professional development. This role offers hands-on involvement in delivering high-quality projects within a fast-paced, supportive environment. Working closely with the Project Manager, you will support the delivery of compliant, well-managed projects, ensur click apply for full job details
Job Type: Permanent Build a brilliant future with Hiscox Head of Pricing - Hiscox Portfolio Solutions About Hiscox London Market As an international specialist insurer, we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way.Defined by our strong moral fibre we prioritise above all else the principle of doing what we say we will. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach things with a solutions focused lens. This results in us being able to provide the type of insurance solutions which are often too complex for other insurance companies, we find a way where others give up.If you thrive in a challenging and collaborative environment where you are trusted to work instinctively and are looking for an environment that will stretch you to your full potential, we encourage you to read on. About Hiscox Portfolio Solutions Hiscox Portfolio Solutions, launching January 2026, will be a key strategic growth area within the London Market Division. The division is an area of strategic growth for both Hiscox London Market and the Group. The division brings together a diverse range of portfolio businesses, including Alternative Risk, Beta, Global MGA and structured solutions to deliver innovative, data led underwriting opportunities across the division. Alternative Risk - Written within Hiscox London Market since 2015, the team selectively backs world-class underwriting expertise targeting the most profitable segments of the market writing business via delegated authority. The division takes advantage of opportunities across the Property, Casualty and Specialty segments of the market. Beta- Follow - Supporting select broker cross-class facilities to create a diversified portfolio of risk, with high indexation. Global MGA - Engaging with large groups of MGAs to provide strategic support across their portfolio, to create a diversified portfolio of risk. This will involve a limited number of significant relationships, utilising both Hiscox London Market and Retail to offer support for a group of MGAs. Structured Solutions - Bespoke, innovative structured (re)insurance transactions for corporate clients. These products are typically multi-year and multi-line and are often provided where typical insurance products do not adequately meet a client's need and typically involve risk sharing between the client and insurer.The key to our success is taking calculated risk and building strong relationships across the market to optimise our exposure and result. Expectations are high, but with the opportunity to be a key member of a significant line of business within London Market this is an exciting role. If you like a challenge, have an analytical mindset and work to high standards, this could be the role for you. The role This role is a certified role under the senior manager regime. As Head of Pricing, you will be part of the Hiscox Portfolio Solutions Leadership team, responsible for shaping and executing pricing strategy across the division. You will monitor and drive the financial performance of all portfolio classes, influencing underwriting decisions in partnership with the Divisional Director and Line Underwriters.You will have significant autonomy to shape pricing direction and are expected to provide independent challenge and insight to the leadership team. You will also lead and develop the pricing team, supporting their professional growth and ensuring the highest analytical and technical standards.We are looking for an ambitious, innovative and commercially minded leader who thrives in an environment of ownership and autonomy. You will be confident working independently and comfortable with ambiguity, applying strong analytical and problem-solving skills to deliver clear, actionable insight.You will be an effective communicator, able to engage and influence a wide range of stakeholders by translating complex ideas into clear practical recommendations. You'll enjoy collaborating across teams and functions and be comfortable taking decisions where there is no established approach. The role is 'front line' and working side by side with the Underwriters and Divisional Director.Curiosity, creativity and a drive to make a difference are key to success in this role. You will thrive in a fast-moving environment, learning from others while challenging established thinking to improve performance and business outcomes.This is your opportunity to become an integral part of a growing team to drive and shape the division in rapidly evolving and growing area of the market. You will help shape the strategic direction of the division, delivering insights and innovation that drive exceptional underwriting performance and deliver sustainable growth in a fast evolving market. What you will be doing as a Head of Pricing: Strategic Leadership Shape and execute pricing strategy for Hiscox Portfolio Solutions, providing independent insight and challenge to the leadership team. Partner with underwriting, finance, and risk teams to align pricing with business growth objectives. Define and monitor key performance indicators for portfolio and pricing performance. Take a broad view of profitability by evaluating all factors that influence performance across the division. This includes analysing individual accounts, portfolio results, exposure management and reinsurance as well as operational efficiencies. Analytical Excellence Drive model development and ensure appropriate methodologies for structured reinsurance and delegated authority business. Oversee exposure management and assess systemic risk drivers. Conduct tailored pricing analyses for structured insurance products, utilising advanced stochastic modelling techniques. Collaborate closely with the Exposure Management team to identify, review and mange key drivers of systemic risk throughout the division. Business partnering Leading project work in collaboration with other teams where appropriate e.g. Finance, MI and Reserving Provide regular updates on progress, challenges, and opportunities to all relevant stakeholders. Develop a broad understanding of business issues, considering perspectives from across these functions, using this insight to provide an independent assessment of key underwriting decisions and address emerging business challenges Team Development Build, lead, and mentor a high-performing pricing team, fostering analytical excellence and professional growth. Promote collaboration and knowledge sharing across teams and divisions. Our must-haves: Degree in a numerate discipline; actuarial qualification preferred Proven track record in analytical or pricing leadership with experience in the London Market Innovative and entrepreneurial with the ability to bring clarity and structure to challenges that have not yet been solved. Excellent technical and modelling skills, with proficiency in pricing tools, large data analysis and portfolio management skills Strong commercial acumen and ability to influence strategic decisions. Excellent communication skills, with the ability to clearly explain complex concepts to audiences without technical backgrounds Solid understanding of London Market business. Demonstrated ability to lead, coach and develop teams. About Hiscox As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing
Apr 07, 2026
Full time
Job Type: Permanent Build a brilliant future with Hiscox Head of Pricing - Hiscox Portfolio Solutions About Hiscox London Market As an international specialist insurer, we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way.Defined by our strong moral fibre we prioritise above all else the principle of doing what we say we will. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach things with a solutions focused lens. This results in us being able to provide the type of insurance solutions which are often too complex for other insurance companies, we find a way where others give up.If you thrive in a challenging and collaborative environment where you are trusted to work instinctively and are looking for an environment that will stretch you to your full potential, we encourage you to read on. About Hiscox Portfolio Solutions Hiscox Portfolio Solutions, launching January 2026, will be a key strategic growth area within the London Market Division. The division is an area of strategic growth for both Hiscox London Market and the Group. The division brings together a diverse range of portfolio businesses, including Alternative Risk, Beta, Global MGA and structured solutions to deliver innovative, data led underwriting opportunities across the division. Alternative Risk - Written within Hiscox London Market since 2015, the team selectively backs world-class underwriting expertise targeting the most profitable segments of the market writing business via delegated authority. The division takes advantage of opportunities across the Property, Casualty and Specialty segments of the market. Beta- Follow - Supporting select broker cross-class facilities to create a diversified portfolio of risk, with high indexation. Global MGA - Engaging with large groups of MGAs to provide strategic support across their portfolio, to create a diversified portfolio of risk. This will involve a limited number of significant relationships, utilising both Hiscox London Market and Retail to offer support for a group of MGAs. Structured Solutions - Bespoke, innovative structured (re)insurance transactions for corporate clients. These products are typically multi-year and multi-line and are often provided where typical insurance products do not adequately meet a client's need and typically involve risk sharing between the client and insurer.The key to our success is taking calculated risk and building strong relationships across the market to optimise our exposure and result. Expectations are high, but with the opportunity to be a key member of a significant line of business within London Market this is an exciting role. If you like a challenge, have an analytical mindset and work to high standards, this could be the role for you. The role This role is a certified role under the senior manager regime. As Head of Pricing, you will be part of the Hiscox Portfolio Solutions Leadership team, responsible for shaping and executing pricing strategy across the division. You will monitor and drive the financial performance of all portfolio classes, influencing underwriting decisions in partnership with the Divisional Director and Line Underwriters.You will have significant autonomy to shape pricing direction and are expected to provide independent challenge and insight to the leadership team. You will also lead and develop the pricing team, supporting their professional growth and ensuring the highest analytical and technical standards.We are looking for an ambitious, innovative and commercially minded leader who thrives in an environment of ownership and autonomy. You will be confident working independently and comfortable with ambiguity, applying strong analytical and problem-solving skills to deliver clear, actionable insight.You will be an effective communicator, able to engage and influence a wide range of stakeholders by translating complex ideas into clear practical recommendations. You'll enjoy collaborating across teams and functions and be comfortable taking decisions where there is no established approach. The role is 'front line' and working side by side with the Underwriters and Divisional Director.Curiosity, creativity and a drive to make a difference are key to success in this role. You will thrive in a fast-moving environment, learning from others while challenging established thinking to improve performance and business outcomes.This is your opportunity to become an integral part of a growing team to drive and shape the division in rapidly evolving and growing area of the market. You will help shape the strategic direction of the division, delivering insights and innovation that drive exceptional underwriting performance and deliver sustainable growth in a fast evolving market. What you will be doing as a Head of Pricing: Strategic Leadership Shape and execute pricing strategy for Hiscox Portfolio Solutions, providing independent insight and challenge to the leadership team. Partner with underwriting, finance, and risk teams to align pricing with business growth objectives. Define and monitor key performance indicators for portfolio and pricing performance. Take a broad view of profitability by evaluating all factors that influence performance across the division. This includes analysing individual accounts, portfolio results, exposure management and reinsurance as well as operational efficiencies. Analytical Excellence Drive model development and ensure appropriate methodologies for structured reinsurance and delegated authority business. Oversee exposure management and assess systemic risk drivers. Conduct tailored pricing analyses for structured insurance products, utilising advanced stochastic modelling techniques. Collaborate closely with the Exposure Management team to identify, review and mange key drivers of systemic risk throughout the division. Business partnering Leading project work in collaboration with other teams where appropriate e.g. Finance, MI and Reserving Provide regular updates on progress, challenges, and opportunities to all relevant stakeholders. Develop a broad understanding of business issues, considering perspectives from across these functions, using this insight to provide an independent assessment of key underwriting decisions and address emerging business challenges Team Development Build, lead, and mentor a high-performing pricing team, fostering analytical excellence and professional growth. Promote collaboration and knowledge sharing across teams and divisions. Our must-haves: Degree in a numerate discipline; actuarial qualification preferred Proven track record in analytical or pricing leadership with experience in the London Market Innovative and entrepreneurial with the ability to bring clarity and structure to challenges that have not yet been solved. Excellent technical and modelling skills, with proficiency in pricing tools, large data analysis and portfolio management skills Strong commercial acumen and ability to influence strategic decisions. Excellent communication skills, with the ability to clearly explain complex concepts to audiences without technical backgrounds Solid understanding of London Market business. Demonstrated ability to lead, coach and develop teams. About Hiscox As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We are looking for a Senior level environmental professional to support our Environmental Management and Assessment Team in one of our UK offices. We have an exciting portfolio of projects which span a number of sectors such as energy, aviation, nuclear, rail, property and Local Government to name but a few. We need people with creative spirit, a dedicated approach and a solid grounding in environmental design, assessment and management at any stage of the development project lifecycle. As one of the largest environmental consultancies in the UK, WSP gets involved in some of the most challenging and high-profile projects. We work on anything from small developments across every sector, through to major national infrastructure schemes. Our Environmental Management and Assessment Team oversees and manages the environmental inputs to these schemes, with involvement through their lifecycle. Our early engagement at the concept and option stages helps us to shape projects that reflect the challenges of sensitive environments and communities. In supporting continued design through to consent application, we work closely with our wider environmental specialists, as well as other skilled professionals, to develop proposals that fit with and enhance the environment and communities they sit within. We work to build in wider benefits of improved habitats, cleaner air and water, lower carbon and overall environmental gain. And with schemes approved and underway, we work alongside design and construction teams to ensure practice meets commitment. The role is ideally suited to a pro active individual looking to use their initiative to progress their career. As a Senior EIA Consultant within WSPs Environmental Assessment and Management team, you will work with a range of technical environmental specialists and design teams across multiple sectors to manage environmental inputs to project designs and assessments. You will be instrumental in improving the environmental performance for a diverse range of projects across multiple sectors. The role would suit an enthusiastic individual looking to influence, manage and deliver environmental elements of engineering projects, within a wide range of sectors including rail, highways, energy and commercial / residential, from feasibility through to planning, detailed design, construction and handover / maintenance. You will have responsibility for managing projects including tasks relating to bidding, project team management, project delivery, and financial management. You will have the opportunity to work with a great team across the UK, where inspiring work and a fulfilling working life are a priority. A typical week could include: Providing environmental advice and support to clients, project managers and colleagues Working with colleagues, diverse environmental specialists, clients and engineering teams to promote sustainable design and environmental enhancement Managing the delivery of a diverse range of environmental inputs into projects including EIA screening requests and scoping reports, environmental constraints studies, environmental management plans and Environmental Statements Managing projects, overseeing our performance on technical, quality, commercial, and health and safety Building relationships with clients and identifying opportunities to provide support in areas such as resourcing, programming, strategy development and project delivery. Undertaking activities to secure new work, including preparing proposals, contributing to strategic bid preparation, and participating in business development opportunities. Supporting the development of innovative techniques to shape the way we do our business whether through Digital EIA, Technical Excellence, Future Ready EIA etc. Inspiring and upskilling junior colleagues to support their career development. Promoting an inclusive workplace, demonstrating an understanding of Health and Safety whilst living the values of our health, safety, and wellbeing culture. Undertaking actions that contribute towards the success of the WSP business strategy, whilst being self motivated towards goals relevant to the role, team, and your projects. What we will be looking for you to demonstrate A relevant environmental degree level qualification in EIA, or similar Achieved or demonstrably working towards Chartered Environmental Status and Full membership of IEMA, or similar qualification with a relevant professional body Experience of EIA and EIA processes and working with limited supervision within multi disciplinary teams Knowledge and experience of relevant environmental and planning legislation Demonstrable post qualified experience of coordinating environmental assessments on a variety of projects An appreciation of project management activities, including commercial and risk aspects, forecasting, and quality assurance Experience in work winning and bid preparation activities Experience of liaising with cross discipline teams, clients, and with external bodies and organisations Verbal and written communication skills including report writing with an attention to detail Demonstrable experience of promoting a positive health, safety and wellbeing culture Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Apr 07, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We are looking for a Senior level environmental professional to support our Environmental Management and Assessment Team in one of our UK offices. We have an exciting portfolio of projects which span a number of sectors such as energy, aviation, nuclear, rail, property and Local Government to name but a few. We need people with creative spirit, a dedicated approach and a solid grounding in environmental design, assessment and management at any stage of the development project lifecycle. As one of the largest environmental consultancies in the UK, WSP gets involved in some of the most challenging and high-profile projects. We work on anything from small developments across every sector, through to major national infrastructure schemes. Our Environmental Management and Assessment Team oversees and manages the environmental inputs to these schemes, with involvement through their lifecycle. Our early engagement at the concept and option stages helps us to shape projects that reflect the challenges of sensitive environments and communities. In supporting continued design through to consent application, we work closely with our wider environmental specialists, as well as other skilled professionals, to develop proposals that fit with and enhance the environment and communities they sit within. We work to build in wider benefits of improved habitats, cleaner air and water, lower carbon and overall environmental gain. And with schemes approved and underway, we work alongside design and construction teams to ensure practice meets commitment. The role is ideally suited to a pro active individual looking to use their initiative to progress their career. As a Senior EIA Consultant within WSPs Environmental Assessment and Management team, you will work with a range of technical environmental specialists and design teams across multiple sectors to manage environmental inputs to project designs and assessments. You will be instrumental in improving the environmental performance for a diverse range of projects across multiple sectors. The role would suit an enthusiastic individual looking to influence, manage and deliver environmental elements of engineering projects, within a wide range of sectors including rail, highways, energy and commercial / residential, from feasibility through to planning, detailed design, construction and handover / maintenance. You will have responsibility for managing projects including tasks relating to bidding, project team management, project delivery, and financial management. You will have the opportunity to work with a great team across the UK, where inspiring work and a fulfilling working life are a priority. A typical week could include: Providing environmental advice and support to clients, project managers and colleagues Working with colleagues, diverse environmental specialists, clients and engineering teams to promote sustainable design and environmental enhancement Managing the delivery of a diverse range of environmental inputs into projects including EIA screening requests and scoping reports, environmental constraints studies, environmental management plans and Environmental Statements Managing projects, overseeing our performance on technical, quality, commercial, and health and safety Building relationships with clients and identifying opportunities to provide support in areas such as resourcing, programming, strategy development and project delivery. Undertaking activities to secure new work, including preparing proposals, contributing to strategic bid preparation, and participating in business development opportunities. Supporting the development of innovative techniques to shape the way we do our business whether through Digital EIA, Technical Excellence, Future Ready EIA etc. Inspiring and upskilling junior colleagues to support their career development. Promoting an inclusive workplace, demonstrating an understanding of Health and Safety whilst living the values of our health, safety, and wellbeing culture. Undertaking actions that contribute towards the success of the WSP business strategy, whilst being self motivated towards goals relevant to the role, team, and your projects. What we will be looking for you to demonstrate A relevant environmental degree level qualification in EIA, or similar Achieved or demonstrably working towards Chartered Environmental Status and Full membership of IEMA, or similar qualification with a relevant professional body Experience of EIA and EIA processes and working with limited supervision within multi disciplinary teams Knowledge and experience of relevant environmental and planning legislation Demonstrable post qualified experience of coordinating environmental assessments on a variety of projects An appreciation of project management activities, including commercial and risk aspects, forecasting, and quality assurance Experience in work winning and bid preparation activities Experience of liaising with cross discipline teams, clients, and with external bodies and organisations Verbal and written communication skills including report writing with an attention to detail Demonstrable experience of promoting a positive health, safety and wellbeing culture Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Part of Norse Group, Alliance Norse specialises in delivering property adaptations and accessibility solutions to support independent living for customers across High Peak and Staffordshire Moorlands. Our mission is to keep people safe, comfortable, and confident in their homes. We currently have an excellent opportunity for a DFG Senior Business Support Manager to join our team, managing and deliver click apply for full job details
Apr 07, 2026
Full time
Part of Norse Group, Alliance Norse specialises in delivering property adaptations and accessibility solutions to support independent living for customers across High Peak and Staffordshire Moorlands. Our mission is to keep people safe, comfortable, and confident in their homes. We currently have an excellent opportunity for a DFG Senior Business Support Manager to join our team, managing and deliver click apply for full job details
Your new company A well-established construction and property development firm operating across the UK and Ireland, renowned for delivering high-quality commercial, residential, and hospitality projects. The company is known for its strong project pipeline, collaborative culture, and commitment to innovation and excellence click apply for full job details
Apr 07, 2026
Full time
Your new company A well-established construction and property development firm operating across the UK and Ireland, renowned for delivering high-quality commercial, residential, and hospitality projects. The company is known for its strong project pipeline, collaborative culture, and commitment to innovation and excellence click apply for full job details
Underwriting Manager Reports to: Regional Director. Function: Intermediary (UKGI). Role Profile Code: UW022. Grade: BP. Role Purpose: The role holder will lead the delivery of underwriting strategy and performance for the Region, representing a key figurehead across the territory with both partner brokers and key customers, plus play a leading role within UK wide key strategic underwriting change initiatives and projects. Key Accountabilities Regional portfolio management of a Property & Casualty portfolio across specialist niches of Property Owners, Leisure, Education, Care, Charity, Heritage, Faith and Office Professions. Lead and manage the underwriting standards within the team to ensure sustainable profitable growth and retention of business in accordance with underwriting strategy. Ensure underwriting quality in line with underwriting strategy. Role model positive behaviours and driving a high-performance culture. Drive proactive development and coaching of regional trading teams. Support Technical Underwriters to interpret audit programme findings with analysis and decision making to support continuous improvement. Close collaboration with Operations Manager and Trading Manager to design and deliver annual L&D training interventions. Act as the senior regional underwriting referral point for the Region, providing innovative, customer focused solutions and support. Proactively cascade technical and commercial awareness guidance and expertise. Work in partnership with Regional Director, UK Property Director, UK Casualty Director and Sales & Distribution Director to achieve financial objectives, including growth initiatives of the Region. Act as the senior underwriting figurehead within the market with both partner brokers and Key customers. Understand and operate within regulatory framework and identify and escalate any risks to the business. Support the Operations Manager in resolving complaints and/or breaches in line with company policy. Work with Underwriters and the Leadership Team to drive forward license progression and empowerment across the Region. Actively expand technical and non technical expertise both personally and across the region to deliver market leading expertise. Work collaboratively with the Operations Manager, Trading Manager and Head Office Underwriting Directors to identify opportunities for innovation, process improvement and positive change across the Region. Local Underwriting Lead for regulatory responsibilities e.g., fair value, consumer duty. Knowledge, Skills & Experience ACII (or working towards) preferable. Proven track record in a senior underwriting leadership role, driving strategic outcomes and team performance. Significant technical expertise in both Property and Casualty. Confident, persuasive communicator with proven ability to influence stakeholders at all organisational levels. Experience in coaching others to achieve higher performance and capability in their roles. Ability to build and manage cooperative and productive relationships internally and externally within the market. Proven ability to apply critical thinking to situations outside of normal underwriting guidelines and to frame appropriate solutions. Status: Approved. Date last reviewed: July 2025.
Apr 07, 2026
Full time
Underwriting Manager Reports to: Regional Director. Function: Intermediary (UKGI). Role Profile Code: UW022. Grade: BP. Role Purpose: The role holder will lead the delivery of underwriting strategy and performance for the Region, representing a key figurehead across the territory with both partner brokers and key customers, plus play a leading role within UK wide key strategic underwriting change initiatives and projects. Key Accountabilities Regional portfolio management of a Property & Casualty portfolio across specialist niches of Property Owners, Leisure, Education, Care, Charity, Heritage, Faith and Office Professions. Lead and manage the underwriting standards within the team to ensure sustainable profitable growth and retention of business in accordance with underwriting strategy. Ensure underwriting quality in line with underwriting strategy. Role model positive behaviours and driving a high-performance culture. Drive proactive development and coaching of regional trading teams. Support Technical Underwriters to interpret audit programme findings with analysis and decision making to support continuous improvement. Close collaboration with Operations Manager and Trading Manager to design and deliver annual L&D training interventions. Act as the senior regional underwriting referral point for the Region, providing innovative, customer focused solutions and support. Proactively cascade technical and commercial awareness guidance and expertise. Work in partnership with Regional Director, UK Property Director, UK Casualty Director and Sales & Distribution Director to achieve financial objectives, including growth initiatives of the Region. Act as the senior underwriting figurehead within the market with both partner brokers and Key customers. Understand and operate within regulatory framework and identify and escalate any risks to the business. Support the Operations Manager in resolving complaints and/or breaches in line with company policy. Work with Underwriters and the Leadership Team to drive forward license progression and empowerment across the Region. Actively expand technical and non technical expertise both personally and across the region to deliver market leading expertise. Work collaboratively with the Operations Manager, Trading Manager and Head Office Underwriting Directors to identify opportunities for innovation, process improvement and positive change across the Region. Local Underwriting Lead for regulatory responsibilities e.g., fair value, consumer duty. Knowledge, Skills & Experience ACII (or working towards) preferable. Proven track record in a senior underwriting leadership role, driving strategic outcomes and team performance. Significant technical expertise in both Property and Casualty. Confident, persuasive communicator with proven ability to influence stakeholders at all organisational levels. Experience in coaching others to achieve higher performance and capability in their roles. Ability to build and manage cooperative and productive relationships internally and externally within the market. Proven ability to apply critical thinking to situations outside of normal underwriting guidelines and to frame appropriate solutions. Status: Approved. Date last reviewed: July 2025.
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, click apply for full job details
Apr 07, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, click apply for full job details
Come and join us as a results driven Branch Operations Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.The Role: As a Branch Operations Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, through management of staff and resources, and inspiring your customers with the perfect solutions for their requirements. The Branch Operations Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. As a Branch Operations Manager, you will deputise in the Branch Managers absence, and have direct responsibility for the day the to day management of branch colleagues. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities Effective management of the team and resource in the absence of the Branch ManagerEnsure the highest standards are maintained in the branch at all times preventing loss or damage, pilfering or breakage to stocks or property, also in respect of staff performance, good housekeeping and strict observance of Company policies and proceduresAssisting the Branch Manager to profitably meet and exceed the branch sales targetsManaging the sales office, branch purchasing and stock controlMaximising margin and net profitControlling stock management within the branch, ensuring that the correct procedure is adopted when placing all orders for branch stock & direct business.Supporting branch logistics and fleet compliance with support and in collaboration with the branch managerLiaising with and support the contracts supervisor to understand the complexities of the contracts side of the business and demands on our contracts customer baseKeeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAssist the Branch Manager in the development of all team members.Role model and support the Branch manager in driving and implementing 'What Good Looks Like' across the branchYou: As a Branch Operations Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 07, 2026
Full time
Come and join us as a results driven Branch Operations Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.The Role: As a Branch Operations Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, through management of staff and resources, and inspiring your customers with the perfect solutions for their requirements. The Branch Operations Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. As a Branch Operations Manager, you will deputise in the Branch Managers absence, and have direct responsibility for the day the to day management of branch colleagues. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!Key Responsibilities Effective management of the team and resource in the absence of the Branch ManagerEnsure the highest standards are maintained in the branch at all times preventing loss or damage, pilfering or breakage to stocks or property, also in respect of staff performance, good housekeeping and strict observance of Company policies and proceduresAssisting the Branch Manager to profitably meet and exceed the branch sales targetsManaging the sales office, branch purchasing and stock controlMaximising margin and net profitControlling stock management within the branch, ensuring that the correct procedure is adopted when placing all orders for branch stock & direct business.Supporting branch logistics and fleet compliance with support and in collaboration with the branch managerLiaising with and support the contracts supervisor to understand the complexities of the contracts side of the business and demands on our contracts customer baseKeeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAssist the Branch Manager in the development of all team members.Role model and support the Branch manager in driving and implementing 'What Good Looks Like' across the branchYou: As a Branch Operations Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
HR CAREERS & NATIONWIDE RECRUITMENT SERVICE
Exeter, Devon
Senior Sales Executive / Business Development / Senior Sales Negotiator - Luxury New Homes Location: Near Exeter, Devon Salary: c. £40,000 + Excellent Benefits + Pension + Parking + Commission (per unit sold) Are you ready to take the next step in your new homes career? This is an outstanding opportunity to join a prestigious, award-winning luxury developer renowned for creating beautifully designed homes and vibrant new communities across the South West. If you're an experienced New Homes Sales Executive , Senior Sales Advisor , or Business Development professional who thrives in a fast-paced, customer-focused environment, this role offers the perfect platform to elevate your career and make a real impact. Why This Role Stands Out Join a leading luxury developer with a reputation for exceptional design, craftsmanship, and customer experience. Sell a stunning portfolio of new homes and aspirational lifestyles within a flagship premium development. Be part of a supportive, high-performing team where your achievements are recognised and rewarded. Benefit from a generous commission structure , with earnings increasing based on the number of homes you sell. Work in one of the most desirable regions in the UK, supported by strong buyer demand and a thriving local market. What You'll Be Doing Use your experience in new homes sales (houses or apartments, ideally off-plan) to guide buyers from first enquiry through to completion. Deliver exceptional customer experiences - viewings, tours, lifestyle-led selling, and relationship building. Convert warm enquiries into reservations through confident, consultative sales techniques. Manage and grow your pipeline: follow up leads, nurture prospects, and identify new opportunities. Collaborate closely with the Sales & Marketing team to maximise development performance. Report progress to the Head of Sales and contribute to ongoing sales strategy. Represent the brand with professionalism, warmth, and confidence at all times. What You'll Bring Experience in new homes sales , estate agency , property sales , or apartment sales . A strong B2C sales background with a proven ability to convert interest into results. Confidence presenting to buyers and guiding them through the full sales journey. A calm, compassionate, customer-focused approach. Commercial awareness and a genuine passion for property. Full UK driving licence. Knowledge of the Devon / South West property market is a strong advantage. Competent with Microsoft Office (Word, Outlook, Excel). Ideal backgrounds: New Homes Sales Advisor, Senior Sales Executive, Estate Agent, Sales Manager, Business Development Manager, Property Consultant, Apartment Sales Specialist. Perfect for Candidates Based In: Exeter, Exmouth, Dawlish, Teignmouth, Newton Abbot, Torquay, Paignton, Brixham, Crediton, Tiverton, Honiton, Sidmouth, Topsham, Cullompton, Okehampton, Kingsteignton, Ashburton, Chudleigh, Budleigh Salterton, Ottery St Mary, Seaton, Axminster, Ivybridge, Totnes, South Brent, Buckfastleigh. What's In It for You? Competitive basic salary Strong OTE Excellent commission structure Pension Parking Supportive, positive team culture Real career progression The chance to represent a respected, high-end developer If you're ambitious, customer-focused, and excited by the idea of selling luxury new homes in one of the UK's most desirable regions, we'd love to hear from you. Apply now and become a key part of this inspiring, growing team.
Apr 07, 2026
Full time
Senior Sales Executive / Business Development / Senior Sales Negotiator - Luxury New Homes Location: Near Exeter, Devon Salary: c. £40,000 + Excellent Benefits + Pension + Parking + Commission (per unit sold) Are you ready to take the next step in your new homes career? This is an outstanding opportunity to join a prestigious, award-winning luxury developer renowned for creating beautifully designed homes and vibrant new communities across the South West. If you're an experienced New Homes Sales Executive , Senior Sales Advisor , or Business Development professional who thrives in a fast-paced, customer-focused environment, this role offers the perfect platform to elevate your career and make a real impact. Why This Role Stands Out Join a leading luxury developer with a reputation for exceptional design, craftsmanship, and customer experience. Sell a stunning portfolio of new homes and aspirational lifestyles within a flagship premium development. Be part of a supportive, high-performing team where your achievements are recognised and rewarded. Benefit from a generous commission structure , with earnings increasing based on the number of homes you sell. Work in one of the most desirable regions in the UK, supported by strong buyer demand and a thriving local market. What You'll Be Doing Use your experience in new homes sales (houses or apartments, ideally off-plan) to guide buyers from first enquiry through to completion. Deliver exceptional customer experiences - viewings, tours, lifestyle-led selling, and relationship building. Convert warm enquiries into reservations through confident, consultative sales techniques. Manage and grow your pipeline: follow up leads, nurture prospects, and identify new opportunities. Collaborate closely with the Sales & Marketing team to maximise development performance. Report progress to the Head of Sales and contribute to ongoing sales strategy. Represent the brand with professionalism, warmth, and confidence at all times. What You'll Bring Experience in new homes sales , estate agency , property sales , or apartment sales . A strong B2C sales background with a proven ability to convert interest into results. Confidence presenting to buyers and guiding them through the full sales journey. A calm, compassionate, customer-focused approach. Commercial awareness and a genuine passion for property. Full UK driving licence. Knowledge of the Devon / South West property market is a strong advantage. Competent with Microsoft Office (Word, Outlook, Excel). Ideal backgrounds: New Homes Sales Advisor, Senior Sales Executive, Estate Agent, Sales Manager, Business Development Manager, Property Consultant, Apartment Sales Specialist. Perfect for Candidates Based In: Exeter, Exmouth, Dawlish, Teignmouth, Newton Abbot, Torquay, Paignton, Brixham, Crediton, Tiverton, Honiton, Sidmouth, Topsham, Cullompton, Okehampton, Kingsteignton, Ashburton, Chudleigh, Budleigh Salterton, Ottery St Mary, Seaton, Axminster, Ivybridge, Totnes, South Brent, Buckfastleigh. What's In It for You? Competitive basic salary Strong OTE Excellent commission structure Pension Parking Supportive, positive team culture Real career progression The chance to represent a respected, high-end developer If you're ambitious, customer-focused, and excited by the idea of selling luxury new homes in one of the UK's most desirable regions, we'd love to hear from you. Apply now and become a key part of this inspiring, growing team.
