Juice Recruitment are delighted to be working exclusively with one of the top estate agencies in central Cheltenham on their search for a Property Manager to join their team. You will join a team of experienced property managers and will be responsible for the property management of a growing portfolio. DAY TO DAY: Manage the property portfolio, providing advice and support to Landlord and Tenants. Liaise with Landlords and contractors for works to be completed. Be the main point of contact for landlords and tenants in relation to property maintenance as required. Ensuring that all required maintenance is attended to in a timely fashion and in accordance with the terms of business, current legislation and company policy. Manage all property maintenance enquiries check & enter maintenance/ works orders, signing off corresponding invoices on receipt from contractor prior to passing to the Accounts department. To keep appropriate records of any conversations with tenants/ landlords on the internal software. Arrange and carry out property inspections and check outs and file reports of findings. Arrange transfer of utility accounts and council tax at the beginning and end of tenancy and ensure move in packs and associated documents have been provided to the tenants. Administering tenancy renewals, terminations & deposit release, providing advice and support to landlords and tenants, and ensuring that all administration is carried out in accordance with ARLA & DPS requirements. Arrange Gas Safety renewals & inspections and action as necessary as per current legislation Review and arrange all required and recommended safety checks in accordance with current legislation and best practise. Assist office with answering calls. Meeting monthly with Head of Compliance to report on compliance, activity, targets etc WE WOULD LOVE TO SEE: Proven background in property management (desirable) Self-motivation with a 'can do' attitude Excellent communication skills, both written and verbal Able to work on your own initiative and as part of a team Extremely well organised and able to prioritise your own workload Professional, positive, diligent and diplomatic Hold a Full driving license Proficient in Microsoft word, excel and 365 applications, good typing skills. Ideally proficient in Jupix although training will be provided If you are looking to kick start your career within Property or are an experienced Property Manager looking to join a leading company please do click apply today!
Mar 10, 2026
Full time
Juice Recruitment are delighted to be working exclusively with one of the top estate agencies in central Cheltenham on their search for a Property Manager to join their team. You will join a team of experienced property managers and will be responsible for the property management of a growing portfolio. DAY TO DAY: Manage the property portfolio, providing advice and support to Landlord and Tenants. Liaise with Landlords and contractors for works to be completed. Be the main point of contact for landlords and tenants in relation to property maintenance as required. Ensuring that all required maintenance is attended to in a timely fashion and in accordance with the terms of business, current legislation and company policy. Manage all property maintenance enquiries check & enter maintenance/ works orders, signing off corresponding invoices on receipt from contractor prior to passing to the Accounts department. To keep appropriate records of any conversations with tenants/ landlords on the internal software. Arrange and carry out property inspections and check outs and file reports of findings. Arrange transfer of utility accounts and council tax at the beginning and end of tenancy and ensure move in packs and associated documents have been provided to the tenants. Administering tenancy renewals, terminations & deposit release, providing advice and support to landlords and tenants, and ensuring that all administration is carried out in accordance with ARLA & DPS requirements. Arrange Gas Safety renewals & inspections and action as necessary as per current legislation Review and arrange all required and recommended safety checks in accordance with current legislation and best practise. Assist office with answering calls. Meeting monthly with Head of Compliance to report on compliance, activity, targets etc WE WOULD LOVE TO SEE: Proven background in property management (desirable) Self-motivation with a 'can do' attitude Excellent communication skills, both written and verbal Able to work on your own initiative and as part of a team Extremely well organised and able to prioritise your own workload Professional, positive, diligent and diplomatic Hold a Full driving license Proficient in Microsoft word, excel and 365 applications, good typing skills. Ideally proficient in Jupix although training will be provided If you are looking to kick start your career within Property or are an experienced Property Manager looking to join a leading company please do click apply today!
Talent-UK are recruiting on behalf of their client, a successful and ever expanding Estate Agents in Huddersfield town centre on a Part time, Permanent basic, ideally looking for someone 3 or 4 days per week - with occasional weekend work on a Saturday Job Purpose You will be responsible for negotiating successful sales of properties and progressing them whilst maintaining strong relationships with applicants and existing clients as well as generating new business, registering new sales applicants and organising viewings. This is a fantastic opportunity for someone with a genuine interest in property and a proven background in the field (MINIMUM 2 YEARS EXPERIENCE). This is an exciting, fast paced role managing a negotiator and acting as a foil for the Valuer/Sales Manager as well as progressing properties. The successful applicant will thrive in a dynamic environment and demonstrate strong organisational skills, with the ability to prioritise their workload effectively. Delivering the highest level of customer service to. Main responsibilities: Canvass potential buyers to generate interest in properties and viewings Regular updates to property owners regarding the sale of their property Receiving and managing customer enquiries via the Telephone, Email or face-to-face Securing appointments for property valuations and property viewings Promoting additional services and products Achieving sales targets Conducting property viewings Liaising with third party organisations such a Solicitors, Surveyors, Financial Institutions, etc. Managing effective relationships with customers Build and maintain a detailed knowledge of the property conveyancing process Proactively seek out opportunities to improve your own performance and skills Progress sales through to a successful completion This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
Mar 10, 2026
Full time
Talent-UK are recruiting on behalf of their client, a successful and ever expanding Estate Agents in Huddersfield town centre on a Part time, Permanent basic, ideally looking for someone 3 or 4 days per week - with occasional weekend work on a Saturday Job Purpose You will be responsible for negotiating successful sales of properties and progressing them whilst maintaining strong relationships with applicants and existing clients as well as generating new business, registering new sales applicants and organising viewings. This is a fantastic opportunity for someone with a genuine interest in property and a proven background in the field (MINIMUM 2 YEARS EXPERIENCE). This is an exciting, fast paced role managing a negotiator and acting as a foil for the Valuer/Sales Manager as well as progressing properties. The successful applicant will thrive in a dynamic environment and demonstrate strong organisational skills, with the ability to prioritise their workload effectively. Delivering the highest level of customer service to. Main responsibilities: Canvass potential buyers to generate interest in properties and viewings Regular updates to property owners regarding the sale of their property Receiving and managing customer enquiries via the Telephone, Email or face-to-face Securing appointments for property valuations and property viewings Promoting additional services and products Achieving sales targets Conducting property viewings Liaising with third party organisations such a Solicitors, Surveyors, Financial Institutions, etc. Managing effective relationships with customers Build and maintain a detailed knowledge of the property conveyancing process Proactively seek out opportunities to improve your own performance and skills Progress sales through to a successful completion This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
Lettings Manager Build to Rent Stoke-on-Trent Up to £38,000 (DOE) + bonus + benefits + generous holiday entitlement We re working with a growing Build to Rent operator to recruit a Lettings Manager for a high-profile residential development in Stoke-on-Trent. The scheme comprises 150+ modern apartments within a vibrant mixed-use neighbourhood, including cafés, bars, restaurants and a landscaped public square designed for community events and socialising. With the development now nearing full occupancy following its 2025 launch, this role will focus on driving leasing performance, leading the on-site team and delivering an exceptional resident experience. The Role Reporting into senior management, you will oversee the day-to-day operations and commercial performance of the building. Key responsibilities include: Leading the on-site leasing function to achieve occupancy and revenue targets Managing the end-to-end resident journey, from enquiry through to move-in Overseeing property operations, maintenance programmes and compliance Building relationships with local agents and supporting marketing initiatives Creating resident engagement strategies and community events Managing and developing the on-site team Supporting budgeting, reporting and overall asset performance About You: We re looking for a driven property professional with: 5+ years experience within residential property, leasing or property management A proven track record of achieving leasing targets Experience managing teams and on-site operations Strong communication and customer service skills A proactive, hands-on approach Experience within Build to Rent, residential leasing or hospitality-led environments would be advantageous. The Opportunity: This is a fantastic opportunity to join a growing operator with an expanding UK portfolio, offering excellent long-term career progression. Hesketh James is committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics, or background.
Mar 10, 2026
Full time
Lettings Manager Build to Rent Stoke-on-Trent Up to £38,000 (DOE) + bonus + benefits + generous holiday entitlement We re working with a growing Build to Rent operator to recruit a Lettings Manager for a high-profile residential development in Stoke-on-Trent. The scheme comprises 150+ modern apartments within a vibrant mixed-use neighbourhood, including cafés, bars, restaurants and a landscaped public square designed for community events and socialising. With the development now nearing full occupancy following its 2025 launch, this role will focus on driving leasing performance, leading the on-site team and delivering an exceptional resident experience. The Role Reporting into senior management, you will oversee the day-to-day operations and commercial performance of the building. Key responsibilities include: Leading the on-site leasing function to achieve occupancy and revenue targets Managing the end-to-end resident journey, from enquiry through to move-in Overseeing property operations, maintenance programmes and compliance Building relationships with local agents and supporting marketing initiatives Creating resident engagement strategies and community events Managing and developing the on-site team Supporting budgeting, reporting and overall asset performance About You: We re looking for a driven property professional with: 5+ years experience within residential property, leasing or property management A proven track record of achieving leasing targets Experience managing teams and on-site operations Strong communication and customer service skills A proactive, hands-on approach Experience within Build to Rent, residential leasing or hospitality-led environments would be advantageous. The Opportunity: This is a fantastic opportunity to join a growing operator with an expanding UK portfolio, offering excellent long-term career progression. Hesketh James is committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics, or background.
Do you have a keen eye for detail and a passion for safety? A leading company in the fire safety industry is seeking a Fire Risk Assessment Validator to work from home, with travel across the UK for on-site assessments. The Role As the Fire Risk Assessment Validator, you will: Validate and review Fire Risk Assessments for accuracy and compliance. Ensure assessments adhere to relevant legislation and best practices. Provide constructive feedback and amendments as needed. Maintain quality standards through liaison with assessors and project managers. Support varied project deliveries across multiple clients and locations. You To be successful in the role of Fire Risk Assessment Validator, you'll Experience in reviewing or producing Fire Risk Assessments. In-depth knowledge of UK fire safety legislation and guidance. Ability to work independently and produce professional reports. Willingness to travel for project requirements. What's in it for you? This role provides a chance to undertake important work across diverse property types and is ideal for experienced fire safety professionals looking for flexibility in their work. £250 per day rate. Flexibility with ad hoc work based on project demand. Mileage reimbursement for UK travel when applicable. Diverse opportunities across various projects nationwide. Apply Now! To apply for the position of Fire Risk Assessment Validator, click Apply Now and send your CV to Caitlin. Immediate applications are encouraged as interviews are happening now.
Mar 10, 2026
Contractor
Do you have a keen eye for detail and a passion for safety? A leading company in the fire safety industry is seeking a Fire Risk Assessment Validator to work from home, with travel across the UK for on-site assessments. The Role As the Fire Risk Assessment Validator, you will: Validate and review Fire Risk Assessments for accuracy and compliance. Ensure assessments adhere to relevant legislation and best practices. Provide constructive feedback and amendments as needed. Maintain quality standards through liaison with assessors and project managers. Support varied project deliveries across multiple clients and locations. You To be successful in the role of Fire Risk Assessment Validator, you'll Experience in reviewing or producing Fire Risk Assessments. In-depth knowledge of UK fire safety legislation and guidance. Ability to work independently and produce professional reports. Willingness to travel for project requirements. What's in it for you? This role provides a chance to undertake important work across diverse property types and is ideal for experienced fire safety professionals looking for flexibility in their work. £250 per day rate. Flexibility with ad hoc work based on project demand. Mileage reimbursement for UK travel when applicable. Diverse opportunities across various projects nationwide. Apply Now! To apply for the position of Fire Risk Assessment Validator, click Apply Now and send your CV to Caitlin. Immediate applications are encouraged as interviews are happening now.
Randstad Construction & Property
Luton, Bedfordshire
Property Manager Property Manager - Fully Remote (Luton & Bedfordshire Focus) - Leading Company Are you an experienced Lettings Professional looking to ditch the commute and join an award-winning team? We are a leading property service group, proudly recognized as a "Great Place to Work UK" for the last 5 years running. We are seeking a proactive Property Manager to oversee a residential portfolio across Luton and the wider Bedfordshire area. This is a fully remote, home-based role designed for a self-starter who thrives on autonomy while delivering exceptional service. The Rewards Work-Life Balance: Fully remote working with all IT equipment provided. Health & Wellbeing: 24/7 access to a private GP for you and your family. Financial Security: Enhanced pension scheme and annual salary reviews. Professional Growth: Fully funded industry qualifications and comprehensive training provided. Support: Join a massive network of over 650 property professionals. The Role As the primary point of contact for your portfolio, you will ensure a seamless experience for both landlords and tenants. Key Responsibilities: Compliance Management: Oversee portfolio-wide safety standards, including EPC, Gas Safety, and EICR. Maintenance Coordination: Act as the liaison between tenants and contractors to resolve repairs efficiently. Administrative Excellence: Utilize Reapit to manage certificates and process invoices. +1 Portfolio Oversight: Conduct occasional property inspections, viewings for vacant stock, and end-of-tenancy check-out reports. Communication: Handle incoming enquiries and maintain professional correspondence with all stakeholders. About You We are looking for a candidate with a solid foundation in the Lettings industry who can hit the ground running. Experience: You must have 2-3+ years of Lettings experience in a similar property management role. Skills: Strong IT proficiency (Microsoft Office) and experience with property management software (Reapit preferred). Attributes: Highly organised, able to prioritize under pressure, and skilled at conflict resolution. Communication: Excellent interpersonal, numerical, and literate skills. Travel: A valid Driving License is essential for occasional site visits. Schedule & Location Hours: 09:00 - 17:30. Location: Home-based, covering Luton and wider Bedfordshire For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 10, 2026
Full time
Property Manager Property Manager - Fully Remote (Luton & Bedfordshire Focus) - Leading Company Are you an experienced Lettings Professional looking to ditch the commute and join an award-winning team? We are a leading property service group, proudly recognized as a "Great Place to Work UK" for the last 5 years running. We are seeking a proactive Property Manager to oversee a residential portfolio across Luton and the wider Bedfordshire area. This is a fully remote, home-based role designed for a self-starter who thrives on autonomy while delivering exceptional service. The Rewards Work-Life Balance: Fully remote working with all IT equipment provided. Health & Wellbeing: 24/7 access to a private GP for you and your family. Financial Security: Enhanced pension scheme and annual salary reviews. Professional Growth: Fully funded industry qualifications and comprehensive training provided. Support: Join a massive network of over 650 property professionals. The Role As the primary point of contact for your portfolio, you will ensure a seamless experience for both landlords and tenants. Key Responsibilities: Compliance Management: Oversee portfolio-wide safety standards, including EPC, Gas Safety, and EICR. Maintenance Coordination: Act as the liaison between tenants and contractors to resolve repairs efficiently. Administrative Excellence: Utilize Reapit to manage certificates and process invoices. +1 Portfolio Oversight: Conduct occasional property inspections, viewings for vacant stock, and end-of-tenancy check-out reports. Communication: Handle incoming enquiries and maintain professional correspondence with all stakeholders. About You We are looking for a candidate with a solid foundation in the Lettings industry who can hit the ground running. Experience: You must have 2-3+ years of Lettings experience in a similar property management role. Skills: Strong IT proficiency (Microsoft Office) and experience with property management software (Reapit preferred). Attributes: Highly organised, able to prioritize under pressure, and skilled at conflict resolution. Communication: Excellent interpersonal, numerical, and literate skills. Travel: A valid Driving License is essential for occasional site visits. Schedule & Location Hours: 09:00 - 17:30. Location: Home-based, covering Luton and wider Bedfordshire For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: Relationship Support Officer Location: Birmingham (Fully Office-Based) Salary: Up to £35,000 per annum Job Type: Full-Time, Permanent Start Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000 , ideal for a detail-oriented and client-focused professional with a background in banking. As a Relationship Support Officer, you'll play a vital role in supporting Relationship and Branch Managers with the day-to-day management of client relationships. You'll gain hands-on experience working with a defined portfolio of clients and contribute to the smooth running of credit processes, documentation, and client servicing. This is a fantastic opportunity for someone looking to develop a career in banking and financial services, particularly in corporate, commercial, or SME banking environments. Key Responsibilities Assist in preparing credit proposals by analysing balance sheets, income statements, and cash flows Support the Relationship Manager in servicing existing client relationships Monitor and maintain the validity of customer accounts and associated documentation Follow up on upcoming payments and ensure timely collection of required documentation Provide accurate and timely responses to client queries via email and phone Coordinate internally with operations, credit, and other departments to meet client needs Accompany Relationship Managers on client visits and prepare call reports What We're Looking For Education & Experience: Degree qualified (or equivalent) Minimum of 2 years' banking experience Understanding of banking products and financial instruments Skills & Competencies: Strong financial analysis and credit writing skills Proficient in Microsoft Office and internet-based tools Excellent verbal and written communication skills Working knowledge of legal and property-related documentation Preferably bilingual in English and Urdu and/or Punjabi Personal Attributes: Team player with a collaborative mindset Resilient and adaptable in a fast-paced environment Strong attention to detail and accuracy Professional, flexible, and highly motivated Please Note: This role does not involve advising on or approving regulated financial products such as loans or mortgages, in line with Certification Regime regulations. How to Apply If you're looking to grow your career in banking and thrive in a client-focused, office-based environment - we'd love to hear from you.
Mar 10, 2026
Full time
Job Title: Relationship Support Officer Location: Birmingham (Fully Office-Based) Salary: Up to £35,000 per annum Job Type: Full-Time, Permanent Start Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000 , ideal for a detail-oriented and client-focused professional with a background in banking. As a Relationship Support Officer, you'll play a vital role in supporting Relationship and Branch Managers with the day-to-day management of client relationships. You'll gain hands-on experience working with a defined portfolio of clients and contribute to the smooth running of credit processes, documentation, and client servicing. This is a fantastic opportunity for someone looking to develop a career in banking and financial services, particularly in corporate, commercial, or SME banking environments. Key Responsibilities Assist in preparing credit proposals by analysing balance sheets, income statements, and cash flows Support the Relationship Manager in servicing existing client relationships Monitor and maintain the validity of customer accounts and associated documentation Follow up on upcoming payments and ensure timely collection of required documentation Provide accurate and timely responses to client queries via email and phone Coordinate internally with operations, credit, and other departments to meet client needs Accompany Relationship Managers on client visits and prepare call reports What We're Looking For Education & Experience: Degree qualified (or equivalent) Minimum of 2 years' banking experience Understanding of banking products and financial instruments Skills & Competencies: Strong financial analysis and credit writing skills Proficient in Microsoft Office and internet-based tools Excellent verbal and written communication skills Working knowledge of legal and property-related documentation Preferably bilingual in English and Urdu and/or Punjabi Personal Attributes: Team player with a collaborative mindset Resilient and adaptable in a fast-paced environment Strong attention to detail and accuracy Professional, flexible, and highly motivated Please Note: This role does not involve advising on or approving regulated financial products such as loans or mortgages, in line with Certification Regime regulations. How to Apply If you're looking to grow your career in banking and thrive in a client-focused, office-based environment - we'd love to hear from you.
One of the regions leading Property Consultancies is actively recruiting an Assistant Project Manager to be based in Bristol. THE COMPANY The client is an independent, privately owned Consultancy with a network of offices across Exeter, Bristol, London and Birmingham. They have a great reputation in the market and are working on some regions largest developments. Projects can range from Public to Private sector and include Residential, Commercial, Education and Health. Values currently range from £500k to £50 million so a fantastic range and size of projects. THE POSITION They are actively looking to recruit an Assistant Project Manager to work alongside a team of experienced Chartered professionals and get involved in a range of projects from inception to completion. The successful Project Manager will be given the opportunity to work on projects across a range of sectors which provides an excellent opportunity for someone who has perhaps become pigeonholed in one sector with a larger Consultancy. Value of projects can range from £1 - £20 million. THE CANDIDATE The successful Project Manager must: Have a construction related degree Have some experience working within the Construction industry as either a Project Manager, Quantity Surveyor, Engineer or Building Surveyor Have good communication and client facing skills Have a willingness to work towards their APC and become Chartered WHY YOU SHOULD APPLY Excellent company culture and flat management structure Opportunity to work on some exciting projects across multiple sectors Chance to be part of a growing, privately owned Consultancy Excellent track record or progressing people through their APC INTERESTED? Apply in confidence to this advert or contact Tom Evans on (phone number removed) for more information.
Mar 10, 2026
Full time
One of the regions leading Property Consultancies is actively recruiting an Assistant Project Manager to be based in Bristol. THE COMPANY The client is an independent, privately owned Consultancy with a network of offices across Exeter, Bristol, London and Birmingham. They have a great reputation in the market and are working on some regions largest developments. Projects can range from Public to Private sector and include Residential, Commercial, Education and Health. Values currently range from £500k to £50 million so a fantastic range and size of projects. THE POSITION They are actively looking to recruit an Assistant Project Manager to work alongside a team of experienced Chartered professionals and get involved in a range of projects from inception to completion. The successful Project Manager will be given the opportunity to work on projects across a range of sectors which provides an excellent opportunity for someone who has perhaps become pigeonholed in one sector with a larger Consultancy. Value of projects can range from £1 - £20 million. THE CANDIDATE The successful Project Manager must: Have a construction related degree Have some experience working within the Construction industry as either a Project Manager, Quantity Surveyor, Engineer or Building Surveyor Have good communication and client facing skills Have a willingness to work towards their APC and become Chartered WHY YOU SHOULD APPLY Excellent company culture and flat management structure Opportunity to work on some exciting projects across multiple sectors Chance to be part of a growing, privately owned Consultancy Excellent track record or progressing people through their APC INTERESTED? Apply in confidence to this advert or contact Tom Evans on (phone number removed) for more information.
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
Mar 10, 2026
Full time
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You'll have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to deliver business objectives. Commercially aware, being analytical and use financial knowledge to bring an innovative approach to property solutions. Self-motivated and results focussed to meet budget requirements with trust. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Mar 10, 2026
Full time
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You'll have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to deliver business objectives. Commercially aware, being analytical and use financial knowledge to bring an innovative approach to property solutions. Self-motivated and results focussed to meet budget requirements with trust. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Joshua Robert Recruitment
Bletchley, Buckinghamshire
Job Role - Assistant Regional Facilities Manager Location - Milton Keynes and Hertfordshire Salary - £45,000 + Car Allowance Job Type - Permanent About the Role Our client is seeking a proactive and organised Assistant Regional Facilities Manager to support the delivery of high-quality facilities management services across a portfolio of sites within the region. Working closely with the Regional Facilities Manager, you will help ensure buildings are safe, compliant and maintained to a high standard while supporting operational efficiency and excellent service delivery. This is an excellent opportunity for someone with facilities or property management experience who is looking to develop their career within a dynamic and fast-paced environment. Key Responsibilities Support the Regional Facilities Manager in managing facilities operations across multiple sites. Assist with the coordination of planned preventative maintenance (PPM) and reactive maintenance activities. Liaise with contractors, suppliers, and service providers to ensure work is completed safely, on time, and within budget. Conduct site inspections and audits to ensure compliance with health & safety regulations and company standards. Help manage facilities budgets, purchase orders, and invoices. Respond to facilities-related issues and ensure prompt resolution. Assist with contractor performance management and service reviews. Support health & safety compliance, including risk assessments and incident reporting. Maintain accurate facilities records, documentation, and compliance logs. Provide support during projects such as refurbishments, relocations, and new site setups. Skills & Experience Previous experience in facilities management, property management or building operations . Knowledge of health & safety and building compliance requirements . Strong organisational and problem-solving skills. Ability to manage multiple priorities across different sites. Excellent communication and stakeholder management skills. Proficiency in Microsoft Office and facilities management systems (preferred). Full UK driving licence Desirable Qualifications IWFM (Institute of Workplace and Facilities Management) qualification or working towards it. NEBOSH or IOSH health & safety certification. Experience working with service contracts and supplier management. What We Offer Competitive salary and benefits package. Opportunities for professional development and training. Supportive team environment with career progression opportunities. Exposure to a diverse portfolio of sites and facilities projects.
Mar 10, 2026
Full time
Job Role - Assistant Regional Facilities Manager Location - Milton Keynes and Hertfordshire Salary - £45,000 + Car Allowance Job Type - Permanent About the Role Our client is seeking a proactive and organised Assistant Regional Facilities Manager to support the delivery of high-quality facilities management services across a portfolio of sites within the region. Working closely with the Regional Facilities Manager, you will help ensure buildings are safe, compliant and maintained to a high standard while supporting operational efficiency and excellent service delivery. This is an excellent opportunity for someone with facilities or property management experience who is looking to develop their career within a dynamic and fast-paced environment. Key Responsibilities Support the Regional Facilities Manager in managing facilities operations across multiple sites. Assist with the coordination of planned preventative maintenance (PPM) and reactive maintenance activities. Liaise with contractors, suppliers, and service providers to ensure work is completed safely, on time, and within budget. Conduct site inspections and audits to ensure compliance with health & safety regulations and company standards. Help manage facilities budgets, purchase orders, and invoices. Respond to facilities-related issues and ensure prompt resolution. Assist with contractor performance management and service reviews. Support health & safety compliance, including risk assessments and incident reporting. Maintain accurate facilities records, documentation, and compliance logs. Provide support during projects such as refurbishments, relocations, and new site setups. Skills & Experience Previous experience in facilities management, property management or building operations . Knowledge of health & safety and building compliance requirements . Strong organisational and problem-solving skills. Ability to manage multiple priorities across different sites. Excellent communication and stakeholder management skills. Proficiency in Microsoft Office and facilities management systems (preferred). Full UK driving licence Desirable Qualifications IWFM (Institute of Workplace and Facilities Management) qualification or working towards it. NEBOSH or IOSH health & safety certification. Experience working with service contracts and supplier management. What We Offer Competitive salary and benefits package. Opportunities for professional development and training. Supportive team environment with career progression opportunities. Exposure to a diverse portfolio of sites and facilities projects.
About the Role: As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Oversee support for the team as directed including office supply management, meeting coordination, and equipment care. Review customized client materials to ensure they follow brand guidelines. Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building. Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups. Follow specific directions as given by the manager and work under minimal supervision. Gather and analyze data to identify and solve complex problems that arise with little or no precedent. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. Evaluate and communicate unusual and/or complex content in a concise and logical way. What You'll Need: High School Diploma or GED with 3-4 years of job-related experience. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Advanced organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 10, 2026
Full time
About the Role: As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Oversee support for the team as directed including office supply management, meeting coordination, and equipment care. Review customized client materials to ensure they follow brand guidelines. Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building. Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups. Follow specific directions as given by the manager and work under minimal supervision. Gather and analyze data to identify and solve complex problems that arise with little or no precedent. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. Evaluate and communicate unusual and/or complex content in a concise and logical way. What You'll Need: High School Diploma or GED with 3-4 years of job-related experience. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Advanced organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Property Sales Manager - Ashby-De-La-Zouch, UK Our client is a well-established and reputable property development company specialising in residential and commercial projects across the UK. Known for their innovative approach, commitment to quality, and exceptional customer service, they offer a dynamic and supportive environment for ambitious professionals looking to advance their careers in prop click apply for full job details
Mar 10, 2026
Full time
Property Sales Manager - Ashby-De-La-Zouch, UK Our client is a well-established and reputable property development company specialising in residential and commercial projects across the UK. Known for their innovative approach, commitment to quality, and exceptional customer service, they offer a dynamic and supportive environment for ambitious professionals looking to advance their careers in prop click apply for full job details
Site Manager (Planned Works) Essex Social Housing Planned Maintenance An established and well-respected property services contractor is currently seeking an experienced Site Manager to join their Planned Works team on a temporary contract to begin with. You will oversee the delivery of refurbishment and maintenance schemes across social housing properties in the Essex area. This is an excellent opportunity for a motivated Site Manager with experience delivering planned maintenance works to join a busy and growing operational team. About the Role As Site Manager, you will be responsible for ensuring projects are delivered safely, on time and within budget, while maintaining high standards of quality and customer service. You will manage engineers, subcontractors and supply chain partners, oversee daily site activities and ensure full compliance with health and safety regulations. Working closely with operational, commercial and client teams, you will ensure that programmes are delivered efficiently while maintaining strong relationships with residents and key stakeholders. Key Responsibilities Prepare programmes of work and manage operational delivery against agreed targets and budgets Ensure compliance with health, safety and welfare policies and relevant legislation Understand contract requirements and ensure all obligations are met Build strong relationships with client representatives, residents and stakeholders Manage engineers and subcontractors, providing technical guidance and performance support Carry out site inspections to monitor health & safety, quality and productivity Prepare and review site reports, drawings and documentation Work closely with commercial teams to manage costs, budgets and variations Deliver regular team meetings including health & safety updates and operational feedback About You We are looking for an experienced Site Manager with a strong background delivering planned works within social housing environments. You will have excellent leadership and organisational skills, with the ability to manage multiple workstreams and stakeholders while maintaining high standards of safety and quality. You will also have a good understanding of construction methods, the ability to interpret drawings and specifications, and strong commercial awareness. Essential Qualifications & Experience Foundation Degree, HND or Degree in Construction, Building Studies, Construction Management or similar (or equivalent experience) Proven experience progressing from trade or apprenticeship background into Site Management SMSTS (Site Management Safety Training Scheme) IOSH Managing Safely CSCS Managers Card Knowledge of Temporary Works Procedures Ability to interpret drawings and specifications Strong commercial awareness and ability to identify contract variations Proficiency in Microsoft Office and construction software If you are an experienced Site Manager looking for your next opportunity, apply now!
Mar 10, 2026
Seasonal
Site Manager (Planned Works) Essex Social Housing Planned Maintenance An established and well-respected property services contractor is currently seeking an experienced Site Manager to join their Planned Works team on a temporary contract to begin with. You will oversee the delivery of refurbishment and maintenance schemes across social housing properties in the Essex area. This is an excellent opportunity for a motivated Site Manager with experience delivering planned maintenance works to join a busy and growing operational team. About the Role As Site Manager, you will be responsible for ensuring projects are delivered safely, on time and within budget, while maintaining high standards of quality and customer service. You will manage engineers, subcontractors and supply chain partners, oversee daily site activities and ensure full compliance with health and safety regulations. Working closely with operational, commercial and client teams, you will ensure that programmes are delivered efficiently while maintaining strong relationships with residents and key stakeholders. Key Responsibilities Prepare programmes of work and manage operational delivery against agreed targets and budgets Ensure compliance with health, safety and welfare policies and relevant legislation Understand contract requirements and ensure all obligations are met Build strong relationships with client representatives, residents and stakeholders Manage engineers and subcontractors, providing technical guidance and performance support Carry out site inspections to monitor health & safety, quality and productivity Prepare and review site reports, drawings and documentation Work closely with commercial teams to manage costs, budgets and variations Deliver regular team meetings including health & safety updates and operational feedback About You We are looking for an experienced Site Manager with a strong background delivering planned works within social housing environments. You will have excellent leadership and organisational skills, with the ability to manage multiple workstreams and stakeholders while maintaining high standards of safety and quality. You will also have a good understanding of construction methods, the ability to interpret drawings and specifications, and strong commercial awareness. Essential Qualifications & Experience Foundation Degree, HND or Degree in Construction, Building Studies, Construction Management or similar (or equivalent experience) Proven experience progressing from trade or apprenticeship background into Site Management SMSTS (Site Management Safety Training Scheme) IOSH Managing Safely CSCS Managers Card Knowledge of Temporary Works Procedures Ability to interpret drawings and specifications Strong commercial awareness and ability to identify contract variations Proficiency in Microsoft Office and construction software If you are an experienced Site Manager looking for your next opportunity, apply now!
Property Services and Operational Manager Location : Cheshire Salary : £38,326.07 per annum Job title: Property Services and Operational Manager A fulfilling and exciting opportunity available for a Property Services and Operational Manager to join our Association click apply for full job details
Mar 10, 2026
Full time
Property Services and Operational Manager Location : Cheshire Salary : £38,326.07 per annum Job title: Property Services and Operational Manager A fulfilling and exciting opportunity available for a Property Services and Operational Manager to join our Association click apply for full job details
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This is a fixed-term position covering maternity. Warner Bros. Discovery's BLA, Legal Department seeks an enthusiastic, and motivated Counsel, BLA, Legal, to work within all commercial and legal aspects of WBD's content commission, co-production, acquisition and talent deals for Discovery's products across the EMEA markets, with a focus on Italy, Spain, France and Kids content for EMEA. The successful candidate will have experience in commercial intellectual property matters, a strong commercial acumen and a pragmatic approach. Extensive contacts amongst programme producers and distributors would be an advantage. Your Role Accountabilities Negotiate all commercial and legal terms relating to the acquisition, commissioning development, and co-production of programming for Warner Brother Discovery's services across the international regions within internal budget guidelines and channels' requirements, Draft and negotiate programming agreements such as development, acquisition, commission, co-production, format and licensing agreements and associated agreements such as distribution agreements, independent contractor agreements, location and participant release agreements. Liaise with network and third-party production companies and distributors to negotiate and complete such agreements. and pSupport and work closely with the Business Affairs & Legal Senior Director, creative teamsroduction management to advise on legal and business affairs matters relating to local productions, anticipate any legal and rights concerns and offer solutions to eliminate risk. Offer advice on matters such as budgets, risk assessments, duty of care, copyright, clearance issues, insurance and review talent agreements, contributor releases, legal opinions and any other third party agreements associated with productions. Provide market intelligence research and support for business initiatives as directed. Provide on-going general business and legal advice to internal clients concerning production, broadcast clearance, copyright and other intellectual property and content-related issues, as they arise, Trouble shoot various programming business and legal issues, including drafting responses to claim letters, drafting delay notification letters, termination agreements, assisting with pre-publication review and legal compliance content review, and liaising internally and externally as appropriate regarding high exposure rights clearances. Updating the department's template agreements, Revise and update the internal database and such other information tracking mechanisms in use within the company. Qualifications & Experience Experience working in media or television related business and/or knowledge of business and legal affairs in the entertainment industry, including commissioning and acquiring TV rights preferable. Excellent negotiation, drafting and contract analysis skills. Excellent interpersonal skills, including clear and effective communication at junior and senior level within and outside the company. Good organizational skills and ability to work well under pressure. Ability to handle high volume of work, as well as recognize priorities and manage time effectively to meet deadlines. &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Mar 10, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This is a fixed-term position covering maternity. Warner Bros. Discovery's BLA, Legal Department seeks an enthusiastic, and motivated Counsel, BLA, Legal, to work within all commercial and legal aspects of WBD's content commission, co-production, acquisition and talent deals for Discovery's products across the EMEA markets, with a focus on Italy, Spain, France and Kids content for EMEA. The successful candidate will have experience in commercial intellectual property matters, a strong commercial acumen and a pragmatic approach. Extensive contacts amongst programme producers and distributors would be an advantage. Your Role Accountabilities Negotiate all commercial and legal terms relating to the acquisition, commissioning development, and co-production of programming for Warner Brother Discovery's services across the international regions within internal budget guidelines and channels' requirements, Draft and negotiate programming agreements such as development, acquisition, commission, co-production, format and licensing agreements and associated agreements such as distribution agreements, independent contractor agreements, location and participant release agreements. Liaise with network and third-party production companies and distributors to negotiate and complete such agreements. and pSupport and work closely with the Business Affairs & Legal Senior Director, creative teamsroduction management to advise on legal and business affairs matters relating to local productions, anticipate any legal and rights concerns and offer solutions to eliminate risk. Offer advice on matters such as budgets, risk assessments, duty of care, copyright, clearance issues, insurance and review talent agreements, contributor releases, legal opinions and any other third party agreements associated with productions. Provide market intelligence research and support for business initiatives as directed. Provide on-going general business and legal advice to internal clients concerning production, broadcast clearance, copyright and other intellectual property and content-related issues, as they arise, Trouble shoot various programming business and legal issues, including drafting responses to claim letters, drafting delay notification letters, termination agreements, assisting with pre-publication review and legal compliance content review, and liaising internally and externally as appropriate regarding high exposure rights clearances. Updating the department's template agreements, Revise and update the internal database and such other information tracking mechanisms in use within the company. Qualifications & Experience Experience working in media or television related business and/or knowledge of business and legal affairs in the entertainment industry, including commissioning and acquiring TV rights preferable. Excellent negotiation, drafting and contract analysis skills. Excellent interpersonal skills, including clear and effective communication at junior and senior level within and outside the company. Good organizational skills and ability to work well under pressure. Ability to handle high volume of work, as well as recognize priorities and manage time effectively to meet deadlines. &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
A leading UK variety retailer with a substantial and continually expanding national store portfolio is seeking an Estates Manager to join its established Property Team based in Liverpool. This is an excellent opportunity for a recently qualified surveyor, or someone with up to 2-3 years' post-qualification experience, to develop their career within a fast-paced, multi-site retail environment. Repo
Mar 10, 2026
Full time
A leading UK variety retailer with a substantial and continually expanding national store portfolio is seeking an Estates Manager to join its established Property Team based in Liverpool. This is an excellent opportunity for a recently qualified surveyor, or someone with up to 2-3 years' post-qualification experience, to develop their career within a fast-paced, multi-site retail environment. Repo
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This is a fixed-term position covering maternity. Warner Bros. Discovery's BLA, Legal Department seeks an enthusiastic, and motivated Counsel, BLA, Legal, to work within all commercial and legal aspects of WBD's content commission, co-production, acquisition and talent deals for Discovery's products across the EMEA markets, with a focus on Italy, Spain, France and Kids content for EMEA. The successful candidate will have experience in commercial intellectual property matters, a strong commercial acumen and a pragmatic approach. Extensive contacts amongst programme producers and distributors would be an advantage. Your Role Accountabilities Negotiate all commercial and legal terms relating to the acquisition, commissioning development, and co-production of programming for Warner Brother Discovery's services across the international regions within internal budget guidelines and channels' requirements, Draft and negotiate programming agreements such as development, acquisition, commission, co-production, format and licensing agreements and associated agreements such as distribution agreements, independent contractor agreements, location and participant release agreements. Liaise with network and third-party production companies and distributors to negotiate and complete such agreements. and pSupport and work closely with the Business Affairs & Legal Senior Director, creative teamsroduction management to advise on legal and business affairs matters relating to local productions, anticipate any legal and rights concerns and offer solutions to eliminate risk. Offer advice on matters such as budgets, risk assessments, duty of care, copyright, clearance issues, insurance and review talent agreements, contributor releases, legal opinions and any other third party agreements associated with productions. Provide market intelligence research and support for business initiatives as directed. Provide on-going general business and legal advice to internal clients concerning production, broadcast clearance, copyright and other intellectual property and content-related issues, as they arise, Trouble shoot various programming business and legal issues, including drafting responses to claim letters, drafting delay notification letters, termination agreements, assisting with pre-publication review and legal compliance content review, and liaising internally and externally as appropriate regarding high exposure rights clearances. Updating the department's template agreements, Revise and update the internal database and such other information tracking mechanisms in use within the company. Qualifications & Experience Experience working in media or television related business and/or knowledge of business and legal affairs in the entertainment industry, including commissioning and acquiring TV rights preferable. Excellent negotiation, drafting and contract analysis skills. Excellent interpersonal skills, including clear and effective communication at junior and senior level within and outside the company. Good organizational skills and ability to work well under pressure. Ability to handle high volume of work, as well as recognize priorities and manage time effectively to meet deadlines. &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Mar 10, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This is a fixed-term position covering maternity. Warner Bros. Discovery's BLA, Legal Department seeks an enthusiastic, and motivated Counsel, BLA, Legal, to work within all commercial and legal aspects of WBD's content commission, co-production, acquisition and talent deals for Discovery's products across the EMEA markets, with a focus on Italy, Spain, France and Kids content for EMEA. The successful candidate will have experience in commercial intellectual property matters, a strong commercial acumen and a pragmatic approach. Extensive contacts amongst programme producers and distributors would be an advantage. Your Role Accountabilities Negotiate all commercial and legal terms relating to the acquisition, commissioning development, and co-production of programming for Warner Brother Discovery's services across the international regions within internal budget guidelines and channels' requirements, Draft and negotiate programming agreements such as development, acquisition, commission, co-production, format and licensing agreements and associated agreements such as distribution agreements, independent contractor agreements, location and participant release agreements. Liaise with network and third-party production companies and distributors to negotiate and complete such agreements. and pSupport and work closely with the Business Affairs & Legal Senior Director, creative teamsroduction management to advise on legal and business affairs matters relating to local productions, anticipate any legal and rights concerns and offer solutions to eliminate risk. Offer advice on matters such as budgets, risk assessments, duty of care, copyright, clearance issues, insurance and review talent agreements, contributor releases, legal opinions and any other third party agreements associated with productions. Provide market intelligence research and support for business initiatives as directed. Provide on-going general business and legal advice to internal clients concerning production, broadcast clearance, copyright and other intellectual property and content-related issues, as they arise, Trouble shoot various programming business and legal issues, including drafting responses to claim letters, drafting delay notification letters, termination agreements, assisting with pre-publication review and legal compliance content review, and liaising internally and externally as appropriate regarding high exposure rights clearances. Updating the department's template agreements, Revise and update the internal database and such other information tracking mechanisms in use within the company. Qualifications & Experience Experience working in media or television related business and/or knowledge of business and legal affairs in the entertainment industry, including commissioning and acquiring TV rights preferable. Excellent negotiation, drafting and contract analysis skills. Excellent interpersonal skills, including clear and effective communication at junior and senior level within and outside the company. Good organizational skills and ability to work well under pressure. Ability to handle high volume of work, as well as recognize priorities and manage time effectively to meet deadlines. &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
HSE Manager Salary: 52,630.50 p/annum Package: 6k vehicle allowance, 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Friday Location: Leatherhead Office base We are helping one of our longest term clients, in their search for a proactive HSE Manager , to oversee sites throughout Southeast of England and Central London mainly. You'll be proactively managing and coaching the HSE team of 2, continuing to drive a positive safety culture, ensure legal compliance, and support safe operations across their property maintenance and heating services business. Working closely with Executive Team and Head of QHSE, in supporting the business, employees and operatives in their day-to-day roles. Key Responsibilities: Ensure compliance with UK HSE legislation and company policies Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Maintain ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE Lead and develop the HSE Advisor and Coordinator About You: NEBOSH General Certificate (minimum) is essential Strong operational HSE experience (utilities, construction, engineering or energy) Experience leading HSE staff in a proactive and supportive manner Strong communication, leadership and organisational skills Solid understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15451
Mar 10, 2026
Full time
HSE Manager Salary: 52,630.50 p/annum Package: 6k vehicle allowance, 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Friday Location: Leatherhead Office base We are helping one of our longest term clients, in their search for a proactive HSE Manager , to oversee sites throughout Southeast of England and Central London mainly. You'll be proactively managing and coaching the HSE team of 2, continuing to drive a positive safety culture, ensure legal compliance, and support safe operations across their property maintenance and heating services business. Working closely with Executive Team and Head of QHSE, in supporting the business, employees and operatives in their day-to-day roles. Key Responsibilities: Ensure compliance with UK HSE legislation and company policies Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Maintain ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE Lead and develop the HSE Advisor and Coordinator About You: NEBOSH General Certificate (minimum) is essential Strong operational HSE experience (utilities, construction, engineering or energy) Experience leading HSE staff in a proactive and supportive manner Strong communication, leadership and organisational skills Solid understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15451
Job Description Director of Operations - Embassy Suites by Hilton Birmingham (HOT0CB6V) Job Number: HOT0CB6V Work Locations Embassy Suites Birmingham 2300 Woodcrest Place Birmingham 35209 Position Summary The Director of Operations provides senior leadership for hotel operations with primary oversight of Front Office, Housekeeping, Guest Services, and Food & Beverage operations, including Embassy Suites' Made to Order Breakfast and Evening Reception. This role partners closely with the General Manager to ensure seamless hotel performance and serves as the primary operational leader during periods when executive oversight is required. The Director of Operations is responsible for driving guest satisfaction, operational excellence, financial performance, and team engagement through visible leadership, cross functional coordination, cross department collaboration, and disciplined execution. Key Responsibilities Hotel & Operational Leadership Provide senior operational leadership across the hotel, ensuring continuity of operations and consistent decision making. Direct and coordinate the activities of key guest facing departments to deliver an outstanding guest experience. Serve as the escalation point for complex guest, operational, and team member matters. Lead executive level initiatives, operational priorities, and special projects as assigned. Ensure full compliance with Hilton, Embassy Suites, ownership, and regulatory standards. Maintain strong communication with department leaders to align performance, expectations, and priorities. Own and drive the hotel's Stay Experience and Guest Experience initiatives, ensuring consistent execution across all departments and guest touchpoints throughout the arrival, stay, and departure journey in conjunction with Stay Score, drive the Hilton Customer Promise. Front Office & Rooms Operations Oversee all Front Office and guest services operations including check in/check out, room inventory, availability, and system utilization. Monitor all rooms related systems and procedures that impact the guest experience. Ensure reservation, housekeeping coordination, and room readiness standards are consistently met. Oversee VIP and group arrival processes, amenities, special requests, and service delivery. Review daily operational and financial reports, analyze trends, and implement corrective actions. Lead service recovery efforts to resolve guest concerns and protect brand loyalty. Drive upselling and revenue enhancement initiatives. Adopt and champion Hilton's Travel with Purpose platform, ensuring responsible business practices, environmental stewardship, and community engagement are integrated into hotel operations and decision making. Housekeeping Operations Provide oversight and strategic direction for housekeeping operations in partnership with the Housekeeping Manager. Ensure cleanliness, service, and product quality standards are consistently achieved for guest rooms, public areas, restrooms, offices, and meeting/banquet spaces in accordance with federal, state, local, and company health, sanitation, and safety standards. Partner with the Housekeeping Manager to: Establish operational priorities and performance expectations. Support systems use and management. Participate in budgeting, forecasting, and inventory control. Ensure policy and procedure implementation and compliance. Review operational performance, productivity, guest feedback, and quality scores; provide guidance and corrective action as needed. Support the development of the housekeeping leadership team through coaching, mentoring, and performance management. Collaborate on recruitment, training, evaluations, recognition, and corrective action for housekeeping leadership roles. Ensure proper usage, storage, and labeling of chemicals and cleaning supplies through training oversight and compliance monitoring. Partner with Property Operations and other departments on rehabilitation, renovation, and capital improvement projects, ensuring minimal operational disruption. Food & Beverage Operations Provide operational oversight and leadership of Food & Beverage functions with emphasis on Made to Order Breakfast and Evening Reception. Ensure consistent food quality, service standards, and brand compliance. Manage labor, scheduling, inventory control, and expenses within approved budgets. Ensure compliance with health, safety, sanitation, and alcohol awareness standards. Conduct routine inspections of food and beverage operations. Utilize guest feedback and performance data to drive continuous improvement. Recruit, develop, and retain high performing team members and department leaders. Conduct performance evaluations, coaching, recognition, and corrective action as appropriate. Promote collaboration, accountability, and a positive work environment. Ensure completion and documentation of all required Hilton and brand training programs. Lead by example through visible, hands on operational involvement. Financial & Performance Accountability Support hotel financial performance through effective labor management, cost control, and operational efficiency. Participate in budgeting, forecasting, and performance review processes. Analyze operational data to identify trends, risks, and opportunities for improvement. Partner with department leaders to achieve guest satisfaction, quality, and profitability goals. Analyze monthly statement of operations and prepare written comments regarding the monthly statement of operations for the General Manager's review. Monitor and analyze guest experience data, satisfaction scores, and Stay Experience metrics; partner with department leaders to implement targeted improvement plans. Partner with department leaders to support sustainability initiatives, waste reduction, energy efficiency, and community engagement efforts aligned with Travel with Purpose goals. Qualifications 3-5+ years of progressive hotel leadership experience in a full service environment. Strong background in Front Office operations with demonstrated Food & Beverage leadership experience. Prior Hilton or Embassy Suites experience preferred. Proven ability to manage multiple departments and lead through complexity. Strong communication, leadership, and problem solving skills. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Schedule Full time Brand: Embassy Suites by Hilton Job Guest Services, Operations, and Front Office
Mar 10, 2026
Full time
Job Description Director of Operations - Embassy Suites by Hilton Birmingham (HOT0CB6V) Job Number: HOT0CB6V Work Locations Embassy Suites Birmingham 2300 Woodcrest Place Birmingham 35209 Position Summary The Director of Operations provides senior leadership for hotel operations with primary oversight of Front Office, Housekeeping, Guest Services, and Food & Beverage operations, including Embassy Suites' Made to Order Breakfast and Evening Reception. This role partners closely with the General Manager to ensure seamless hotel performance and serves as the primary operational leader during periods when executive oversight is required. The Director of Operations is responsible for driving guest satisfaction, operational excellence, financial performance, and team engagement through visible leadership, cross functional coordination, cross department collaboration, and disciplined execution. Key Responsibilities Hotel & Operational Leadership Provide senior operational leadership across the hotel, ensuring continuity of operations and consistent decision making. Direct and coordinate the activities of key guest facing departments to deliver an outstanding guest experience. Serve as the escalation point for complex guest, operational, and team member matters. Lead executive level initiatives, operational priorities, and special projects as assigned. Ensure full compliance with Hilton, Embassy Suites, ownership, and regulatory standards. Maintain strong communication with department leaders to align performance, expectations, and priorities. Own and drive the hotel's Stay Experience and Guest Experience initiatives, ensuring consistent execution across all departments and guest touchpoints throughout the arrival, stay, and departure journey in conjunction with Stay Score, drive the Hilton Customer Promise. Front Office & Rooms Operations Oversee all Front Office and guest services operations including check in/check out, room inventory, availability, and system utilization. Monitor all rooms related systems and procedures that impact the guest experience. Ensure reservation, housekeeping coordination, and room readiness standards are consistently met. Oversee VIP and group arrival processes, amenities, special requests, and service delivery. Review daily operational and financial reports, analyze trends, and implement corrective actions. Lead service recovery efforts to resolve guest concerns and protect brand loyalty. Drive upselling and revenue enhancement initiatives. Adopt and champion Hilton's Travel with Purpose platform, ensuring responsible business practices, environmental stewardship, and community engagement are integrated into hotel operations and decision making. Housekeeping Operations Provide oversight and strategic direction for housekeeping operations in partnership with the Housekeeping Manager. Ensure cleanliness, service, and product quality standards are consistently achieved for guest rooms, public areas, restrooms, offices, and meeting/banquet spaces in accordance with federal, state, local, and company health, sanitation, and safety standards. Partner with the Housekeeping Manager to: Establish operational priorities and performance expectations. Support systems use and management. Participate in budgeting, forecasting, and inventory control. Ensure policy and procedure implementation and compliance. Review operational performance, productivity, guest feedback, and quality scores; provide guidance and corrective action as needed. Support the development of the housekeeping leadership team through coaching, mentoring, and performance management. Collaborate on recruitment, training, evaluations, recognition, and corrective action for housekeeping leadership roles. Ensure proper usage, storage, and labeling of chemicals and cleaning supplies through training oversight and compliance monitoring. Partner with Property Operations and other departments on rehabilitation, renovation, and capital improvement projects, ensuring minimal operational disruption. Food & Beverage Operations Provide operational oversight and leadership of Food & Beverage functions with emphasis on Made to Order Breakfast and Evening Reception. Ensure consistent food quality, service standards, and brand compliance. Manage labor, scheduling, inventory control, and expenses within approved budgets. Ensure compliance with health, safety, sanitation, and alcohol awareness standards. Conduct routine inspections of food and beverage operations. Utilize guest feedback and performance data to drive continuous improvement. Recruit, develop, and retain high performing team members and department leaders. Conduct performance evaluations, coaching, recognition, and corrective action as appropriate. Promote collaboration, accountability, and a positive work environment. Ensure completion and documentation of all required Hilton and brand training programs. Lead by example through visible, hands on operational involvement. Financial & Performance Accountability Support hotel financial performance through effective labor management, cost control, and operational efficiency. Participate in budgeting, forecasting, and performance review processes. Analyze operational data to identify trends, risks, and opportunities for improvement. Partner with department leaders to achieve guest satisfaction, quality, and profitability goals. Analyze monthly statement of operations and prepare written comments regarding the monthly statement of operations for the General Manager's review. Monitor and analyze guest experience data, satisfaction scores, and Stay Experience metrics; partner with department leaders to implement targeted improvement plans. Partner with department leaders to support sustainability initiatives, waste reduction, energy efficiency, and community engagement efforts aligned with Travel with Purpose goals. Qualifications 3-5+ years of progressive hotel leadership experience in a full service environment. Strong background in Front Office operations with demonstrated Food & Beverage leadership experience. Prior Hilton or Embassy Suites experience preferred. Proven ability to manage multiple departments and lead through complexity. Strong communication, leadership, and problem solving skills. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Schedule Full time Brand: Embassy Suites by Hilton Job Guest Services, Operations, and Front Office
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Are you a personcentred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16-25. We take a traumainformed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide daytoday guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the daytoday delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 15 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Mar 10, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Are you a personcentred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16-25. We take a traumainformed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide daytoday guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the daytoday delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 15 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
