389 jobs found

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Description About the Role Were on the lookout for a Sales Team Leader to join our vibrant Contact Centre at Butlins. This is a fantastic opportunity to lead from the front, coaching, inspiring, and motivating a team of sales advisors to consistently exceed targets and deliver memorable guest experiences click apply for full job details

Job Title: Customer Support Advisor Location: London Salary: £11 per hour (£23k pro rata) In the role of Customer Support Advisor, you will be the first point of aftersales contact, delivering excellent customer service to our client's customers. Our client provides drivers with vehicle finance and short-term vehicles to rent so they can work for a well-established transportation company, Uber. They help people who have often never owned a car before, or been declined credit, enter into an agreement where they work towards owning their own car. General Customer Service Acting as a first point of contact for any customer service queries or complaints. Answering inbound calls. Resolving customer queries or allocating to the responsible team member. Making outbound calls to contact customers as required (examples would be around service bookings, expired documentation, or rental renewals). Managing customer support tickets in our CRM. Resolving customer queries or allocating to the responsible team within the business. Vehicle and Customer Administration Generating contracts in our loan management system for rental and non-regulated rent-to-buy products. Providing customers with contract and vehicle documentation. General fleet and customer administration activity, which will include management of vehicle licence renewals, fines or penalties received into the business, and maintenance of vehicle and customer documentation. Person Requirements Hard working. A friendly personality. Good communication skills via email, phone, text, etc. A basic understanding of, and interest in, vehicles. Strong attention to detail. Enjoy contributing to the team and growing with our company. A good communicator, patient, understanding, and genuinely enjoys helping customers. Good time management and multi-tasking skills. Happy to work under pressure.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join as a Sales Advisor at Mountbatten Park, an exciting new development by CG Fry & Son near Romsey. The successful candidate will be the first point of contact for potential buyers and play a key role in delivering an exceptional customer journey from enquiry through to completion. The realistic OTE for this role is £40,000. Let's talk about the role. It involves Greet and engage with prospective buyers visiting the marketing suite and show homes Provide detailed and accurate information about the Mountbatten Park development and CG Fry's homes Conduct viewings and deliver tailored property tours, highlighting key features and benefits Guide buyers through the full sales process, from initial enquiry through reservation to legal completion Liaise with solicitors, mortgage advisors, and other stakeholders to progress sales smoothly Maintain accurate records of leads, enquiries, and sales using the CRM system Support the Marketing team with promotional events, signage, and advertising strategies Ensure the marketing suite and show homes are presented to a high standard at all times Work collaboratively with the site team and head office to coordinate handovers and snagging We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Previous experience in new homes sales or property sales is desirable Excellent communication and customer service skills Strong sales acumen and target-driven mindset Professional and personable manner with the ability to build rapport quickly IT proficient and confident in using CRM systems and email Self-motivated, well-organised, and able to work independently and as part of a team Ability to work weekends Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!

Job Title - Customer Service Executive - Luxury Travel Department/Sector - Travel Job Location - London Salary - £20k - £22k Our client has a Customer Relations Role, in the role you will be the key point of contact for the customer in respect to service delivery both pre/post-holiday and whilst on tour. In the role you will be responsible for all aspects of customer relations within the business dealing directly with both positive and negative feedback in an empathetic and constructive manner. The role requires someone with good knowledge of Microsoft IT systems, social media and database management supported by strong negotiating skills with excellent organisation and attention to detail. You must have at least 5 years' experience in Customer Service with knowledge of the travel industry displaying outstanding verbal and written communication with a good understanding of all legal obligations to include Package Travel regulations and ABTA guidelines. Another large part of the role is health and safety for the guests on holiday. You will review excursions, hotels and transport. Responsibilities: The key contact for all customer service communications. Monitoring and replying to all emails in the dedicated Customer Relations inbox. Acknowledge all complimentary letters in order to build and maintain ongoing customer relationships. Investigate all complaints communicating directly with office abroad. Ensure that any sub-standard service delivered on the ground is rectified for future customers. Reply to all complaints offering the appropriate level of compensation depending on the severity of the matter. Become the core point of contact dealing with any issues in resort, maintaining close contact with all local operators. Log all Customer Relations activity and produce regular reports detailing certain patterns and areas for improvement. Maintain the Customer Relations database ensuring that all activity is correctly filed and documented. Monitor online forums such as TripAdvisor and respond appropriately. Have a good understanding of ABTA and the legal obligations. Communicate both written and orally to all of our returning customers 'Welcoming them Home'. Obtain feedback and communicate agreed marketing and sales messages. Analysing quantifiable CSQ data and send statistical reports to all departments concerned. Maintaining a testimonial database to provide client comments/feedback for marketing and brochures. Build rapport with VIP passengers ensuring that all aspects of the business go 'the extra mile' for these very special customers. Ensure all of the office is up to date with our VIP customers and are aware of the benefits these customers should receive. Work closely with the marketing team to gain a great understanding of our customers' requirements and needs, developed through effective customer insight.

Job Title: Customer Service Executive - Luxury Travel Department/Sector: Travel Job Location: London Salary: £22k - £24k Our client has a Customer Relations Role, in which you will be the key point of contact for the customer in respect to service delivery both pre/post-holiday and whilst on tour. In this role, you will be responsible for all aspects of customer relations within the business, dealing directly with both positive and negative feedback in an empathetic and constructive manner. The role requires someone with good knowledge of Microsoft IT systems, social media, and database management, supported by strong negotiating skills with excellent organization and attention to detail. You must have at least 5 years' experience in Customer Service with knowledge of the travel industry, displaying outstanding verbal and written communication skills, along with a good understanding of all legal obligations, including Package Travel regulations and ABTA guidelines. Another large part of the role is health and safety for the guests on holiday. You will review excursions, hotels, and transport. Responsibilities: The key contact for all customer service communications. Monitoring and replying to all emails in the dedicated Customer Relations inbox. Acknowledge all complimentary letters to build and maintain ongoing customer relationships. Investigate all complaints, communicating directly with the office abroad. Ensure that any sub-standard service delivered on the ground is rectified for future customers. Reply to all complaints, offering the appropriate level of compensation depending on the severity of the matter. Become the core point of contact dealing with any issues in resort, maintaining close contact with all local operators. Log all Customer Relations activity and produce regular reports detailing certain patterns and areas for improvement. Maintain the Customer Relations database, ensuring that all activity is correctly filed and documented. Monitor online forums such as TripAdvisor and respond appropriately. Have a good understanding of ABTA and the legal obligations. Communicate both written and orally to all of our returning customers, 'Welcoming them Home'. Obtain feedback and communicate agreed marketing and sales messages. Analyze quantifiable CSQ data and send statistical reports to all departments concerned. Maintain a testimonial database to provide client comments/feedback for marketing and brochures. Build rapport with VIP passengers, ensuring that all aspects of the business go 'the extra mile' for these very special customers. Ensure all of the office is up to date with our VIP customers and are aware of the benefits these customers should receive. Work closely with the marketing team to gain a great understanding of our customers' requirements and needs, developed through effective customer insight.

Job Title - Customer Support Advisor - Flexible vehicle solutions for ride hailing drivers Job Location - London Salary - £25k plus bonus Our client is a vehicle finance and rental company providing flexible vehicle solutions for ride hailing drivers, focused on electric vehicles. In the role of Customer Support Advisor, you will be the first point of after-sales contact for drivers wishing to discuss their vehicle or hire contract. Our client can offer the option for hybrid working once the initial probation period has been successfully completed. In this role, you will look after general fleet and customer administration activities. This will include management of vehicle licence renewals, any fines or penalties received into the business, maintenance of vehicle and customer documentation, and general data entry within our operating systems. Key Responsibilities: Acting as a first point of contact for any customer service queries regarding the customer's vehicle or account. Providing support and guidance around servicing, licensing, and insurance claims. Answering inbound calls. Resolving customer queries or allocating them to the responsible team member. Making outbound calls to contact customers as required (examples would be around service bookings, expired documentation, or rental renewals). Managing customer support tickets on CRM. Skills Required: Hardworking A friendly personality Good communication skills via email, phone, and text A basic understanding of, and interest in, vehicles Strong attention to detail Enjoy contributing to the team and growing with our company A good communicator, patient, understanding, and genuinely enjoys helping customers. Good time management and multi-tasking skills. Happy to work under pressure

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our rapidly growing Private Client Services team offers a plethora of carefully tailored services to an equally varied range of clients - from UK and offshore Trusts, Charities and Estates, to entrepreneurs, entertainers and more. Our expertise helps to manage their global tax proactively and seamlessly. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. The primary responsibility will be to act as a point of contact within the firm for the client together with the partner and senior staff. You will deal with all matters relating to the management of a portfolio of existing clients including billings and cash collection within the firm's criteria but with a significant element of ad hoc consultancy work. Key to the role is for the individual to be able to pro-actively manage their own workload, provide overall support to Partners on client matters and assist Partners in the management of the group. Furthermore, the individual will be expected to recognise business and sales opportunities and progress these forward with senior staff and Partners. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: Strong understanding of the technical complexities that our clients face and be able to provide clear, concise and practical advice Strong technical ability in the field of private client, in trust, estate, IHT and succession planning advice to wealthy individuals and trustees Ability to maintain an in depth, up to date, knowledge of taxation Project management experience Team management experience. Demonstrable experience of successfully managing a substantial client portfolio An inquisitive nature, able to identify opportunities to enhance our client offering Senior stakeholder management experience. CTA and/or STEP qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our rapidly growing Private Client Services team offers a plethora of carefully tailored services to an equally varied range of clients - from UK and offshore Trusts, Charities and Estates, to entrepreneurs, entertainers and more. Our expertise helps to manage their global tax proactively and seamlessly. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. The primary responsibility will be to act as a point of contact within the firm for the client together with the partner and senior staff. You will deal with all matters relating to the management of a portfolio of existing clients including billings and cash collection within the firm's criteria but with a significant element of ad hoc consultancy work. Key to the role is for the individual to be able to pro-actively manage their own workload, provide overall support to Partners on client matters and assist Partners in the management of the group. Furthermore, the individual will be expected to recognise business and sales opportunities and progress these forward with senior staff and Partners. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: Strong understanding of the technical complexities that our clients face and be able to provide clear, concise and practical advice Strong technical ability in the field of private client, in trust, estate, IHT and succession planning advice to wealthy individuals and trustees Ability to maintain an in depth, up to date, knowledge of taxation Project management experience Team management experience. Demonstrable experience of successfully managing a substantial client portfolio An inquisitive nature, able to identify opportunities to enhance our client offering Senior stakeholder management experience. CTA and/or STEP qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in London for our hybrid working model. Our ideal candidate will have 9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we'll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem Prior exposure to database, cloud, and infrastructure technology is a plus German speaking On a given day in this role you will: Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team's eyes and ears in this field De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization Document all customer interactions in internal systems, including Gainsight and Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be in the best position to identify and share back with internal teams Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success Forecast expected churn and growth to your senior leadership team Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our rapidly growing Private Client Services team offers a plethora of carefully tailored services to an equally varied range of clients - from UK and offshore Trusts, Charities and Estates, to entrepreneurs, entertainers and more. Our expertise helps to manage their global tax proactively and seamlessly. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. The primary responsibility will be to act as a point of contact within the firm for the client together with the partner and senior staff. You will deal with all matters relating to the management of a portfolio of existing clients including billings and cash collection within the firm's criteria but with a significant element of ad hoc consultancy work. Key to the role is for the individual to be able to pro-actively manage their own workload, provide overall support to Partners on client matters and assist Partners in the management of the group. Furthermore, the individual will be expected to recognise business and sales opportunities and progress these forward with senior staff and Partners. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: Strong understanding of the technical complexities that our clients face and be able to provide clear, concise and practical advice Strong technical ability in the field of private client, in trust, estate, IHT and succession planning advice to wealthy individuals and trustees Ability to maintain an in depth, up to date, knowledge of taxation Project management experience Team management experience. Demonstrable experience of successfully managing a substantial client portfolio An inquisitive nature, able to identify opportunities to enhance our client offering Senior stakeholder management experience. CTA and/or STEP qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Service Advisor Mercedes-Benz Oxford Good, honest, rewarding work its how were built! In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre click apply for full job details