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Project description Are you a highly organized, detail-oriented, and proactive Technical Project Manager with a knack for bringing structure to dynamic teams? Do you enjoy working with modern cloud and automation tools to streamline delivery? If so, we'd love to hear from you!We're looking for a motivated individual to join our team and help lead complex, cross-functional projects with a focus on service integration, agile delivery, and cloud-based solutions. Responsibilities Own end-to-end project planning, execution, and tracking using Azure DevOps Drive cloud migration and modernization projects end to end as IT project manager Should have understanding of cloud technologies, infrastructure and experience with stakeholders like architects, developers, FRMs, IT Managers Lead agile ceremonies and manage scrum delivery cycles across multiple teams to deliver the project Manage features, epics, and user stories with clear prioritization and timelines Track and coordinate tasks using ServiceNow workflows and request processes Build and maintain project dashboards using Power BI for executive reporting Leverage Power Automate (or similar tools) to optimize team workflows and reduce manual effort Align resources and deliverables based on priority, scope, and available capacity Foster collaboration between technical and non-technical stakeholders Identify blockers, risks, and drive mitigation strategies SKILLS Must have Proven experience as a Technical Project Manager in a technology-driven environment Solid understanding and hands-on experience with:o ServiceNowo Azure DevOps (Boards, Backlogs, Sprints, Reporting)o Power BI (basic reporting and dashboard creation)o Power Automate or similar process automation platforms Strong project planning, scheduling, and resource management capabilities Excellent organizational and communication skills Ability to work with cross-functional, distributed teams Some technical understanding of cloud and infrastructure platforms Strong organizational and communication skills; able to handle multiple projects simultaneously.Excellent spoken and written English communication skills are a must, as the role involves frequent interaction with global teams and stakeholders. Nice to have PMP certificationAgile Project Management Certification

We are seeking a software engineer to build our next-generation credit trading platform. The ideal candidate is a proficient software engineer with clear communication skills to work alongside portfolio managers, quants, and traders. They will work with these colleagues to build the foundational infrastructure from the ground up. The ideal candidate will have proven skills in independently owning the full software development lifecycle, working with business analysts and project managers to understand the problem statement, and delivering quality solutions on time. They will have the aptitude to quickly learn and embrace new technologies and proven methodologies to build and deliver solutions on time. Primary Responsibilities: Lead the design, development, and implementation of risk and pricing platforms. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Develop architecture to support core pricing, risk, and relative value measures for bonds and swaps. Ensure the scalability, reliability, and performance of the pricing systems. Mentor and guide junior developers, fostering a culture of continuous learning and improvement. Conduct code reviews and ensure adherence to best practices and coding standards. Stay updated with the latest industry trends and technologies to drive innovation within the team. Troubleshoot and resolve complex technical issues related to risk and pricing platforms. Engage with stakeholders to understand their vision and requirements, translating them into detailed technical design plans. Provide regular updates to stakeholders, ensuring transparency and alignment throughout the project lifecycle. Qualifications & Experience: Core FI analytical skills (bonds, swaps, swaptions) Experience with pricing libraries Strong Python skills with good object-oriented background & software patterns Experience in FI Pricing & Risk / PnL, ideally with predictive modeling Experience working with Market & Reference Data for pricing and risk Experience working with pricing & dependency graphs Worked on event-based architecture Financial experience in Public and Alternatives Asset Management is desirable. Strong documentation capability and adherence to testing and release management standards Experience in the design, development, modification, and testing of databases supporting Data Warehousing and BI teams Familiarity with SDLC methodologies and defect tracking tools (Azure DevOps, ServiceNow, etc.) About Apollo: Apollo is a high-growth, global alternative asset manager. We provide our clients with excess returns across the risk-reward spectrum from investment grade to private equity, focusing on yield, hybrid, and equity strategies. Our investing expertise spans over three decades, serving clients' financial needs and offering innovative capital solutions. Through Athene, our retirement services business, we help clients achieve financial security with a suite of retirement savings products and solutions for institutions. Join Apollo and be part of a community committed to excellence and collaboration. We invest in our people for the long term and support their development at every career stage. Apollo is an equal employment opportunity employer. We consider all candidates regardless of age, disability, gender reassignment, marital status, pregnancy, race, religion, veteran status, sex, sexual orientation, or other protected characteristics. Roles are contingent upon satisfactory references, background checks, and regulatory approvals. Grow your Career at Apollo Come to Apollo, join a community of extraordinary people, and build your career while making a mark on the future of finance.

time left to apply End Date: August 20, 2025 (12 days left to apply) job requisition id JR2140 Closing Date: 20/08/2025 Closing Date: 20/08/2025 Group: Corporate Group Management Level: Principal Job Type: Permanent Job Description: Please note this role will close at 00.01 on the 20th August so we advise making your application by midnight on the 19th August. About the Team This role is for a Principal Business Solutions Architect within the Innovation Team in ICT. You will work closely with other Architects, Project Managers, Business Analysts and bridge the gap between business representatives and IT across the Corporate Group ensuring that they have the technology and data required to achieve their objectives. Purpose of the Role The Business Solutions Architect (BSA) at Ofcom plays a crucial role in defining the business strategy for ICT and acts as a key interface between ICT and other Ofcom groups. The role is responsible for developing effective working relationships across the organisation, particularly within the Corporate Group, which includes teams such as HR, Finance, Communications, Customer Contact. The BSA uses their business and technical knowledge to create strategic roadmaps for groups and ensure that these roadmaps align with ICT Strategy. They collaborate with peers to define the ICT strategy and roadmap, assess business requirements, and oversee the delivery and evolution of technical solutions. The BSA facilitates interactions between the ICT technical team and decision makers, conducts discovery workshops with other teams to identify issues and opportunities, and manages relationships with key software vendors by providing strategic updates and addressing opportunities and risks. Your key responsibilities Lead ICT's engagement with stakeholder Groups at Ofcom (primarily the Corporate Group) to develop their strategic roadmaps. Architect, design and oversee the implementation of Communication/Web/Finance and HR capabilities Collaborate with corporate teams to produce business cases for developing ICT capabilities. Contribute to the decisions on the prioritisation of projects in the ICT portfolio. Monitor technology trends in key platforms to identify opportunities and risks to operating capabilities. Collaborate with senior colleagues in the ICT team to manage demand from the business. Work with the business to optimise the operational capabilities of the existing solutions. Contribute to the development and implementation of the overall ICT strategy and define solutions which comply with Ofcom's architectural principles. E.g., promote re-use, ensure value, cloud first, secure by design. Participate in ICT governance processes to ensure the effectiveness, efficiency and security of the solutions ICT delivers to the organisation including the ICT Design Authority. The skills, knowledge and experience you will need for success Technical Knowledge, Skills and Experience: Architecture Practical experience in creating IT Strategy and aligning it with Business and Group / Function Strategy. Ability to work in technical design and system analysis roles across the architectural domains (Business, Data, Application, Technology and Security) Experience in managing third-party vendors including escalations, understanding their roadmaps and working with cross-functional teams in complex technical initiatives. Experience in designing end-to-end solutions that use cloud-based business and data applications and other innovative technologies. Knowledge of enterprise architecture frameworks, e.g. TOGAF. Communications, HR & Finance Good working knowledge of the operational processes of Communications, HR and Finance functions. Demonstrable knowledge of Digital Experience (DXP)/Content Management Systems and solutions such a SiteCore, Adobe, or Optimizely. Appreciation of DevOps processes and best practices - ideally using Azure DevOps - and ensuring any solutions meets the organization's requirements for performance, scalability, and security Demonstrable knowledge of Workday platform (HCM, FINS and Payroll) or similar (SAP, Dynamics, Oracle, or equivalent) and the design methods/best practices used for low-code/no-code solutions Experience with Strategic Portfolio Management (SPM) and the associated technologies to align resources, projects and strategic goals. Familiarity GDPR/DPA2018 data requirements General ICT Familiarity with enterprise systems like CRM ( Salesforce), Service Desk Platforms (ServiceNow) Working knowledge of Microsoft's O365 and Power Platform - Power Apps, Power Automate, and Power BI, SharePoint online. Experience with digital integration methodologies (e.g. via APIs, SFTP, webservices) to share data with third-party organizations/systems in a secure way Experience with Generative AI, LLMs, or agentic platforms in production settings. Experience in and contributing to developing data and reporting/analytics solutions Demonstrable experience working with offshore distributed development teams, understanding the organisation benefits and challenges in this model of working Prior experience working with Infrastructure and Cybersecurity teams to identify IT risks and working towards increasing the security posture of the IT assets in an organisation Personal Attributes Articulating Ideas: Ability to present technical and security concepts in layman's terms and impart knowledge to key stakeholders and support functions. Owning Accountabilities: Working unsupervised, self-motivated, demonstrating flexibility/ adaptability and resilience Channelling Influence: Guide opinions and decisions with compelling communication and persuasion techniques, looking to get everyone on the same game plan. Scanning Horizons: Grasp the bigger picture, foresee upcoming trends and challenges, and ensure actions and decisions are in sync with long-term objectives. Inclusivity Statement Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible - no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break - for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application. Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well-being on our careers page. Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at or call . As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. We make communications work for everyone. As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone. Ofcom's remit is huge - we keep UK citizens and consumers safe from harm and ensure they receive the best possible service from their communications providers. Find out more about Ofcom, where we operate, and the different types of work we do to keep the country connected. At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate. Diversity and equality are fundamental to achieving our purpose to make communications work for everyone. We need to make the best decisions for all UK consumers and citizens. To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.

Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details

Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details

About Beeks Beeks Group is a leading managed cloud provider exclusively within financial markets. Our Infrastructure-as-a-Service model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to exchanges, trading venues and public cloud for a true hybrid cloud experience. Founded in 2011, Beeks Group is listed on the London Stock Exchange (LSE: BKS) and has enjoyed continued growth each year. Beeks Group now employs over 100 team members across the globe and have an international network of over thirty data centres. We have a fantastic opportunity for a NOC Manager to join us at our unique Head Office in Renfrew which includes our state-of-the-art gym with weekly circuit training, a personal trainer and yoga classes as well as the Beeks Bar or weekly masseuse to help you unwind! Key Responsibilities Team Leadership & People Management Lead, coach, and develop a team of NOC Engineers working in a 24/7 shift rota. Manage workforce planning, shift scheduling, and coverage to ensure around-the-clock support. Oversee onboarding, training, and ongoing development of team members. Conduct regular performance reviews, 1:1s, and goal setting aligned with business priorities. Foster a high-performance, collaborative, and learning-oriented culture. Operational Management Own the NOC function, ensuring all network and system alerts, incidents, and service requests are triaged and resolved promptly. Manage and report on SLA adherence, escalations, and ticket backlog. Implement and refine standard operating procedures (SOPs) for incident response, change control, and communications. Analyse incident trends and drive root cause analysis and long-term remediation. Collaboration & Escalation Act as the escalation point for major incidents during and outside business hours as needed. Collaborate with infrastructure, cloud, and security teams to maintain service uptime and operational resilience. Partner with customer support teams to ensure seamless client issue resolution and ticket handoffs. Tools & Reporting Oversee effective use of monitoring tools, ticketing systems (e.g. Jira, ServiceNow, Zendesk), and dashboards. Generate and present weekly/monthly KPIs covering incident response, MTTR, system health, and team performance. Identify and implement improvements through automation, process optimisation, or technology upgrades. Skills & Experience Essential Proven experience managing a Network Operations or Technical Support team in a 24/7 environment. Strong technical background in networking, infrastructure operations, or cloud services. Excellent understanding of incident/ticket lifecycle, SLA management, and escalation protocols. Demonstrated ability to lead, develop, and retain engineering talent. Experience with monitoring platforms (e.g. Nagios, Zabbix, SolarWinds, Prometheus) and ticketing tools. Excellent communication, time management, and decision-making skills. Desirable Background in the fintech or high-frequency trading sector. ITIL or other service management certifications. Experience with ISO27001, SOC2, or other regulatory/operational frameworks. Exposure to hybrid cloud environments (AWS, Azure, VMware, etc.). What We Offer Compensation & Benefits A competitive salary. A unique and highly rewarding Share Options scheme. Highly competitive pension scheme. EV salary exchange scheme. Life assurance cover. Investment in Training. Private Health Insurance. Lifestyle Hybrid working. Flexible work hours. 33 days annual leave. Recruitment Process 15-20min screening call. 1hr Technical Interview. Offer issued and start date agreed. This is a Full-Time position We are an Equal opportunity employer

Advanced Business Analyst page is loaded Advanced Business Analyst Apply locations London, London time type Full time posted on Posted 2 Days Ago job requisition id R-10902 As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description We have an outstanding benefits package which includes: Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Your Role: The Advanced Business Analyst will be responsible for contributing to the performance and efficiency of the Private Markets Real Estate Technology team by ensuring timely and effective delivery of support to internal Invesco employees and external service providers alike. This role will assist Team Leads in providing systems access and applicationlicense management, as well as help with the relation management of 3rd party managed service providers andsoftware vendors.This individual will also provide backup to Project Managers and Scrum Managers in the day-to-day management of project and Agile reporting. What you will be doing: Application Administration & Support Act as a liaison to 3rd party managed services providers and software vendors Manage user licenses, security and permissions across portfolio of internal/external facing applications Perform general administration tasks that require segregation of duties (i.e. property setup, vendor setup, payment approval configurations, etc.) Provide ad hoc user support when appropriate (troubleshoot and resolve application issues) Provide mid-level to senior-level end-user support, which may include: providing strategic application assistance, coordinating stakeholder discussions, updating user documentation or conducting training Assist with the analysis of customer needs and document requirements for future enhancements or solutions - Capable of suggesting and/or implementing new solutions and enhancements to the applications. Managing for Daily Improvement (MDI) Assist or lead daily stand-ups and support calls to ensure timely resolution of incidents, requests, tasks, etc. Help to ensure the escalation of unresolved issues to proper personnel Improve transparency to issue status and remove impediments to incident resolution - Provide regular incident reporting based on support calls and issues addressed Assist Team Leads in the planning and execution of changes, incidents, production processes, controls and service requests Project Pipeline and Scrum Management Provide support in the preparation of project charters and governance requirements. Assist in project pipeline reporting and status reporting Assist in the scheduling and facilitation of daily scrum/stand-up meetings. Participate in sprint planning and retrospective meetings. Assist team members with the creation and tracking of Features, Epics, and User stories Ensure all activities are in line with Invesco's Conduct principles. What you will bring: Past experience working in an Information Technology environment is required Experience supporting accounting or ERP applications is required Real Estate related application experience such as Yardi or Argus is required Experience in an investment management or real estate organization Experience working with Agile/Scrum Methodology is preferred Experience in document management strategies is a plus Knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence Proven understanding of and demonstrated experience in using appropriate tools; ServiceNow, JIRA, and all MS Office Tools BA or BS or equivalent experience Disability Confident Scheme : Applicants who opt in to the Disability Confident Scheme and meet the 'minimum criteria' for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting-in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time. To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at confirming your wish to opt-in, alongside your contact details and the title of the role you wish to apply for. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments) We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies: Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory: This position may fall in-scope of one or multiple regimes/directives. Welcome Welcome to your Invesco candidate homepage! This is where you can find updates on submitted applications, any tasks you may need to complete during the application process and suggestions for other job openings.

Location: London, England, United Kingdom Posted date: 7/29/2025 Type: Contract 1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world's leading banks, corporations, and digital-first businesses-including neo-banks, travel companies, and payment service providers-1GLOBAL connects over 43 million devices globally. With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL's evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse. Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator ("MVNO") in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries. Position Overview We are seeking a highly capable and experienced Service Delivery Manager (SDM) to lead the onsite service delivery operations for a major financial services client. This role is pivotal in supporting onboarding, deployment, and in-life (BAU) activities across multiple regions. The SDM will act as a primary service representative throughout the contract lifecycle - responsible for coordinating service delivery, managing incidents, overseeing mobile device logistics, and delivering both onsite and remote end-user support. The ideal candidate will thrive in a dynamic environment and demonstrate a proactive, customer-first mindset. This position is offered as a 6-month fixed term contract, with the potential for extension based on business requirements and individual performance. Key Responsibilities Onsite SDM Responsibilities - UK Provide hands-on support during onboarding, migration, and day-to-day service delivery. Support onboarding of remote users, including SIM activation, number porting, and device setup. Coordinate with local stakeholders to resolve service issues during onboarding. Deliver product training and device demonstrations to individuals and user groups. Conduct site surveys and in-building testing to ensure optimal service coverage. Manage the mobile device lifecycle: provisioning, replacements, lost/stolen reporting, and decommissioning. Monitor and replenish onsite mobile device stock, ensuring inventory accuracy. In-Life (BAU) Support Responsibilities Serve as the dedicated onsite point of contact for day-to-day mobile operations. Manage and coordinate service requests, incident escalation, and resolution with internal and vendor teams. Perform initial troubleshooting and triage of mobile-related service issues. Provide responsive support to VIP users and other high-priority stakeholders. Requirements Qualifications Proven experience as a Service Delivery Manager or in a similar client-facing operational role. Strong background in telecommunications or mobile services is highly preferred. Excellent communication and stakeholder management skills. Practical experience with mobile service deployments and device management logistics. Proficiency with ITSM tools (e.g., ServiceNow) and procurement/order management systems. Highly organized with the ability to manage competing priorities and time-sensitive tasks. Experience working with enterprise-level clients, particularly in regulated environments, is a strong advantage. Why 1GLOBAL? Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs. Major Transaction Exposure: Be in the driver's seat for transactions that will have an impact on the future telco industry. Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals. Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts. Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field. International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company. Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment. Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry. 1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally. No agencies. We do not accept CVs from 3rd parties

Overview Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we're a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space. Visit us here to find out more: RM plc is a £211m group of businesses, with c. 1,990 employees globally. Established in 1973, RM provides market-leading products and services to educational institutions, exam bodies and international governments which improve, simplify and support education and learning. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and Education Resources. RM's Technology business ( ) is a market-leading supplier of ICT software, technology and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment. RM Technology is a £65m business employing c.800 people, over 300 of whom are based in India (Trivandrum), and the rest based in the UK (Oxfordshire, London, Scotland and Field-based teams). The Business has recently laid out a new strategic ambition under a new Managing Director, and is in the process of evolving to a matrix operating structure that will drive focus through four lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but also aligned with both RM Technology's objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and analysts, guiding them towards excellence in service delivery. Responsibilities Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on their contracts. Monitor Service Performance: Track and report on service performance metrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of process managers and analysts, fostering a culture of excellence and continuous improvement. Conduct Training and Awareness Sessions: Organise and deliver training for Service Operations staff on ITIL Practices and what that means for them. Compliance: Ensure that the SMO aligns to, and supports, the RM Technology ISO Management Systems and other certifications The role and its responsibilities can be expected to evolve across time. Experience Skills and Experience Proven experience of: Proven experience in a service management role Proven experience of creating or rapidly improving ITIL processes Proven experience of working in an MSP organisation. Delivering for multiple customers within a Managed Service environment You will be: A strong collaborative team player, able to work well with extended business members both internally and externally An executor, able to translate requirements into delivery, and ensure this is achieved A change agent, driving and managing process improvement across the in scope customer base and RM Technology. You will have: In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base. Experience with service management tools (e.g., ServiceNow or similar). Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders. Familiarity with Agile methodologies and continuous improvement practices. Ability to lead and motivate teams in a fast-paced environment. Strong analytical and problem-solving skills to identify process issues and implementing innovative solutions ITIL v4 Foundation (ITIL v4 Strategic Leader desirable) A strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done. What's in it for you? What's in it for you? At RM we have My Work which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.

Responsibilities Ensure maximum uptime for multiple production systems Provide L1/L2 application production support to users for trading, data processing, and IT operations Provide weekend support on a rotational basis and occasional public holiday support Manage, own and frequently follow-up incidents and requests raised to the team. Monitor and follow up critical system alerts; perform initial diagnosis and potential fix and escalate to the right teams. Assume the role of major incident manager upon major incidents, focusing on coordinating efforts, seeking updates from fellow tech teammates and providing timely updates to all stakeholders. Perform system operation and administration tasks, including checking and monitor multiple systems performance on a daily basis Work closely with internal users and external vendors to investigate and resolve production system issues, and communicate system enhancement /bug fix requirements to multiple engineering teams Work to comply with SLA and OLA Hands-on for incident management, change management and response management and writing RCA reports. Document knowledge articles and manage the team's knowledge base; share and promote overall knowledge level Provide support in non-office hours during emergency situations. Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user Requirements Very strong sense of self-discipline, responsibility and integrity. A strong interest in working in crypto technology and financial environments. Min 3-5 years of experience in application support with fintech background Very strong team player and ability to proactively manage self and team's work with little supervision; high sense of responsibility and integrity. Support experience in applications on Linux environment and cloud computing Knowledge in basic linux commands Experience in any code/scripting languages Proficient in SQL Database queries and relational database concepts Familiar with log traversal tools such as Sumologic or Kibana, or via linux command line. Good knowledge in formal and practical production support model Experience with ITSM platforms like Jira, ServiceNow, etc. Excellent problem solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding of the ITIL V3/4 framework is highly preferred Understanding of AWS / Kubernetes is a plus Knowledge of Redis and log queries is a plus Experience in automations / AI would be an advantage Experience administering multiple monitoring systems such as Datadog, NewRelic, Kubernetes, Grafana and Elastic Cloud Experience with Cloud Computing, AWS, Microservices Architecture, Unix and Linux Systems Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About : Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.

Two Circles is a vibrant, multi-award-winning and rapidly-expanding sports marketing agency. We work with some of the world's biggest sports organisations including the NFL, Premier League and UEFA. We're looking for growth-oriented, dynamic and motivated new team members to help us build a once-in-a-lifetime sports business and reimagine the commercial frameworks of the global sports industry. Every day, our team analyses billions of pieces of behavioral, attitudinal and purchase data from sports fans spanning the globe, using the latest machine-learning and data visualisation technology. We do this to give our clients the tools and insight required to build direct relationships with fans, grow engagement, and drive revenue across their event day, sponsorship and media businesses. We have a global team of just over 1000 Two Circlers working from 13 offices across the world (London, New York, Los Angeles, Miami, Kansas City, Paris, Bern and Melbourne) who work cross-region to service our expanding international client base. As a Service Delivery Manager you will play a vital role in ensuring colleagues and clients get the best possible Technology experience by applying ITSM knowledge and good practice while influencing the technical teams to remain customer and service focused. This role is an excellent opportunity to further build on your Service Management experience, where you'll be able to shape the service strategy for internal Workplace Technology, taking ownership of incident and problem management, driving proactive support, fostering a culture of continual improvement and managing relationships at all levels, regions and departments so that all Two Circlers are fully enabled to help clients Build the Future of the Sports. You will also get opportunities to sharpen your project and change management skills by supporting the Technology onboarding and integration of our new markets and acquisitions as we rapidly expand. Your main duties & responsibilities: Developing, implementing and assuring ITSM practices across Workplace Tech to ensure timely and effective service for Two Circlers in our 13 regional offices and remotely Maturing our overall service approach and ensuring new or improved practices bed-in and are followed, drawing on ITIL and other good practice frameworks Establish and help the team hit clear goals and measures for success and improvement, e.g. KPIs, SLAs, as well as developing and supporting them day-to-day Working closely, collaboratively and effectively with other Two Circlers in Technical and Business Enablement roles to ensure the delivery of the best possible Technology Experience Supporting with creation and management of useful documentation and training materials Managing suppliers and key partners involved in delivering our services Proactively monitoring and reviewing service performance metrics and taking action where appropriate Communicating with stakeholders and user communities as the "owner" of Workplace Tech, including updates on service delivery and performance, upcoming changes and improvements, escalations and concerns, and availability and major incident notifications Owning services across the lifecycle, from agreeing acceptance criteria at Design and Transition, supporting through incident and problem management to ensure smooth Operations, enabling safe and progressive Changes and Releases, and driving Continual Service Improvement Planning and delivering change projects within the scope of Workplace Tech, including those identified through Service Improvement and the onboarding and integration of new offices and Two Circlers through expansion and acquisition Mentoring other Two Circlers in Service Management skills and methods to develop their knowledge and champion the practice Protecting the data entrusted to us by our clients at all times Requirements 3-5 years proven experience in Service Desk Management, Service Delivery, Customer Success or similar within an internal operational capacity , including: Process implementation and improvement across the Operations part of the Service Lifecycle Quality incident and problem management Demonstrable passion for Service Excellence, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships Project and Business Change Management experience Experience with the following would also be beneficial: Current ITSM certifications like ITIL, VERISM Previous technical experience or understanding, especially with Entra ID and Microsoft 365 Administration, MDM such as Intune or Kandji Disaster Recovery and Business Continuity Planning Benefits We have a list of flexible benefits that we offer; as a taste: Hybrid working: we'd love for you to come into our office at least 2-3 days a week, especially during your onboarding Performance planning: potential to have a salary increase every 6 months and progress your career Discretionary company bonus Tickets to sporting events Renowned Team Days and events (this June, we went to Spain) Lunch on a Wednesday, breakfast and continuous supply of snacks Private healthcare schemes Cycle to work scheme Learning and Development opportunities, including certification in certain areas

Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sensitive data discovery, security and access control, and data activity monitoring and has deep integrations with the leading cloud data platforms. Immuta is now trusted by Fortune 500 companies and government agencies around the world to secure their data. Founded in 2015, Immuta is headquartered in Boston, MA. • Customers simplify operations, improve data security, and unlock data's value. Customers include: Roche - Saved $50M by securely operationalizing data products and saving inventory. Thomson Reuters - Faster access to Snowflake data and a 60x increase in data usage resulting in greater productivity. Swedbank - 3x time saved setting up data security and self-service policy authoring. 2x more data use cases. 5x improvement in process efficiency. JB Hunt - Increased permitted use cases for cloud analytics by 100% by managing access to 100+ databases while achieving cost savings. • Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023. • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies. • $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures. • A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland. About The Role As a Resident Solution Architect (RSA), you'll become the customer's technical trusted advisor, providing insight, technical domain expertise, design and development that directly drives the technical success for the customer. You'll embed with the customer and provide technical guidance and implementation in a number of different scenarios:Initial onboarding, Use case expansion, Proof of concept, and Solution innovation in the customer's governance solutions. You will work closely with the account Customer Success Manager (CSM) to coordinate efforts as you execute contracts. Contract outcomes will vary widely. In certain cases, you will need to use your expertise to determine what actions to take to best further the customer's success with Immuta. You will work even more closely with customer resources, so establishing a close and collaborative relationship with them will be key to your success. Additionally, your experiences may influence product direction. Contribution of customer insights back to the Product team will be an aspect of your role in addition to day to day execution of contract deliverables. When not on contract, you will use your skills and expertise to contribute back to the Immuta organization by contributing to content creation, training, internal PoCs and potentially supporting trade shows and marketing activities. We are open to hiring in the following countries/regions: United Kingdom, Ireland, Netherlands, Switzerland, Germany. RSA Responsibilities: Partner with the Customer Success Manager (CSM) and regional Field CTO in defining the overall strategy for the customer account. Liaison to customer technical leadership. SME on multiple Immuta technical integrations. SME on applied Immuta configuration and policy construction. Build novel technology POCs across multiple clouds and technologies. Represent current Immuta best practices in your solutioning. Contribute internally to the Immuta knowledge base. Contribute internally to adhoc Immuta questions. As required, lead technical and functional meetings to push strategic objectives forward. Maintain competency in Immuta technical adjacencies, including but not limited to the following: Data Platforms, Commercial Cloud offerings, IDM systems, catalog management systems, deployment technologies, Temporal, Elasticsearch. Ability to lead and sway customer opinion on technology. Hands-on ability to implement solutions in the customer's technology of choice. Working familiarity with code deployment mechanisms. Build and present compelling demonstrations of PoCs. Serve as subject matter expert for configuring and operating Immuta for security, privacy, governance and compliance use case solutions. Develop, document, and deploy best practices for new and existing product features. Guide the implementation of new solutions to enable adoption and growth of Immuta within existing customer organizations. Qualifications: A BA/BS Degree (or equivalent) in technology, computing, or other related field of study; advanced degree preferred. 5+ years of working experience as a technology consultant. Working experience in data engineering or data governance roles. Core Technologies: Current modern data platforms like Snowflake, Databricks & Starburst. Cloud Data Architecture, Data Analytics, and Programming experiences are desired. Understanding of data access through identity management. Understanding data catalog tools and their purposes. We Value: Experience in customer or partner-facing positions, preferably industry experience in technology-based solutions for an established technology consulting firm. Experience navigating, escalating, and leading efforts on complex customer/partner requests or projects. Consistently practice strong technical problem-solving skills. An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features. Knowledge of the software development process and software design methodologies. Comfort with uncertainty and changing priorities. Willingness and ability to travel as needed to achieve customer objectives. Benefits At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: - 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners) - Stock Options - Paid parental leave (Both Maternity and Paternity) - Unlimited Paid time off (U.S. based positions) - Learning and Development Resources Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.

Conexus is currently partnered with a Global Consulting Partner to source an SAP IBP Lead to support a global SAP S/4HANA and IBP programme within the life sciences sector. This role would be perfect for someone experienced in optimising supply chain planning processes and supporting ongoing enhancements across IBP and S/4 ePPDS. Key Responsibilities: Lead support and enhancements across SAP IBP, S/4HANA ePPDS, and CPI-DS Manage release cycles for planning processes (S&OP, supply, demand, PPDS, inventory) Troubleshoot daily planning issues and drive root-cause resolution Deliver RICEFW objects and functional documentation Support testing, training, and go-live activities Ensure compliance with GxP and SOX requirements Required Experience: 10+ years in SAP supply chain planning, including S/4 ePPDS and IBP Deep knowledge of IBP modules: Response & Supply, Inventory, S&OP, Control Tower Hands-on with CIF, PP/DS heuristics, optimiser, and interactive planning tools Experience with SAP CPI/PO integration and Solution Manager or ServiceNow Strong understanding of MM, PP, and planning business processes Comfortable with change, incident, and problem management Preferred: Life sciences / pharma background APICS certification SAP SD and Fiori exposure If this role is of interest, apply here or contact me directly for more details.