We're on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world's first AI lawyer , specifically built for consumer legal work. Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We're passionate about leveling the playing field and believe access to the law should be a basic utility in society. Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK's bar exam equivalent. We're backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. About This Role We're a fast-growing startup looking for a data-driven analyst to help build the foundations for our marketing engine as we scale. You will be a key member of our marketing and data team, fully dedicated to the Marketing team's growth roadmap and using your expertise to grow top line revenues and guide commercial initiatives from our data. You'll own the analysis of the end-to-end customer journey, using our data stack ( BigQuery, dbt, Hex ) to create data models, data products, metrics and find insights that fuel our growth. You'll work closely with other engineers, marketers, product teams, and commercial teams to launch and measure high-impact initiatives. This is a unique opportunity for someone looking to work in a fast-paced environment who likes to work autonomously, thrives when solving hard problems and wants to have individual and societal impact. What You'll Do Own Marketing Performance & Funnel Analysis Analyse the complete customer experience, from the first ad impression through product use to lifetime customer value. Develop and maintain core marketing data products, dashboards and reports that serve as the single source of truth for campaign and funnel performance. Using and evolving reporting, CRM, marketing, tagging and analytics tools, such as Google Analytics, Google Ads, Customer.io , Hex, Tag Manager, Posthog, Meta) Produce insights and measurements from customer performance data, identifying and prioritising the highest-impact opportunities for growth. Identify conversion bottlenecks across our key funnel stages and partner with cross-functional teams to resolve them. Investigate user behaviour, acquisition, retention, and monetisation proactively and ad-hoc. Drive Strategy with Advanced Analytics & Modeling Go beyond standard reporting to deliver predictive and strategic insights. Build advanced models to address key business questions, including: Marketing Mix & Attribution Modeling to optimise marketing budget allocation. Predictive LTV Modeling to inform smarter bidding and acquisition strategies, alongside pricing and promotion. Customer Segmentation to enable personalisation and operational efficiency. Churn Prediction to power proactive retention campaigns. Present your findings and models in a clear, compelling way to senior leadership to influence strategic decisions. Enable Data-Driven Experimentation Act as the analytical lead for our marketing testing program; you will inform the CRO strategy and A/B testing roadmap by sizing opportunities. Analyse and guide experiments across landing pages, acquisition funnels, and lifecycle campaigns to achieve statistical significance and clear results. Partner with Marketing and Product to ensure all requirements for robust tracking and measurement are implemented correctly. Champion a culture of rapid, data-driven experimentation, helping us scale our testing velocity and optimization processes. About You 3-5+ years in a data analytics / data science role, ideally focused on marketing, product, or growth. 3-5+ years experience with data querying languages (SQL). Direct, hands-on experience analysing performance data within digital marketing platforms , especially Google and Meta Ads. A proven track record of using data to drive tangible business outcomes , such as conversion rate growth, improved ROI, or lower CAC. Exceptional attention to detail and rigour in how you approach analytical analysing and verifying data. Experience with tracking tools (GA4, PostHog/Mixpanel/Amplitude) Proven ability to thrive and deliver results in a fast-paced, high-growth environment . Proficiency with BI and reporting tools (i.e. Hex, Tableau, Power BI, Looker). Analytical mindset. You are comfortable drawing conclusions and making recommendations from data insights to move the business forward. Excellent communication skills and experience collaborating with technical and non-technical teams. Bonus points Hands-on experience with dbt . Programming experience (Javascript, Python) or experience using data engineering tools Background in a consumer marketplace or another fast-growth startup. Experience helping to build a company's data or marketing analytics function from an early stage. Understanding of customer journey mapping and full-funnel analysis. Benefits ️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) Equity (Share Options) Pension ️ Regular team building activities, socials, and annual retreat! 20% off legal fees through Lawhive
Jul 02, 2025
Full time
We're on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world's first AI lawyer , specifically built for consumer legal work. Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We're passionate about leveling the playing field and believe access to the law should be a basic utility in society. Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK's bar exam equivalent. We're backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. About This Role We're a fast-growing startup looking for a data-driven analyst to help build the foundations for our marketing engine as we scale. You will be a key member of our marketing and data team, fully dedicated to the Marketing team's growth roadmap and using your expertise to grow top line revenues and guide commercial initiatives from our data. You'll own the analysis of the end-to-end customer journey, using our data stack ( BigQuery, dbt, Hex ) to create data models, data products, metrics and find insights that fuel our growth. You'll work closely with other engineers, marketers, product teams, and commercial teams to launch and measure high-impact initiatives. This is a unique opportunity for someone looking to work in a fast-paced environment who likes to work autonomously, thrives when solving hard problems and wants to have individual and societal impact. What You'll Do Own Marketing Performance & Funnel Analysis Analyse the complete customer experience, from the first ad impression through product use to lifetime customer value. Develop and maintain core marketing data products, dashboards and reports that serve as the single source of truth for campaign and funnel performance. Using and evolving reporting, CRM, marketing, tagging and analytics tools, such as Google Analytics, Google Ads, Customer.io , Hex, Tag Manager, Posthog, Meta) Produce insights and measurements from customer performance data, identifying and prioritising the highest-impact opportunities for growth. Identify conversion bottlenecks across our key funnel stages and partner with cross-functional teams to resolve them. Investigate user behaviour, acquisition, retention, and monetisation proactively and ad-hoc. Drive Strategy with Advanced Analytics & Modeling Go beyond standard reporting to deliver predictive and strategic insights. Build advanced models to address key business questions, including: Marketing Mix & Attribution Modeling to optimise marketing budget allocation. Predictive LTV Modeling to inform smarter bidding and acquisition strategies, alongside pricing and promotion. Customer Segmentation to enable personalisation and operational efficiency. Churn Prediction to power proactive retention campaigns. Present your findings and models in a clear, compelling way to senior leadership to influence strategic decisions. Enable Data-Driven Experimentation Act as the analytical lead for our marketing testing program; you will inform the CRO strategy and A/B testing roadmap by sizing opportunities. Analyse and guide experiments across landing pages, acquisition funnels, and lifecycle campaigns to achieve statistical significance and clear results. Partner with Marketing and Product to ensure all requirements for robust tracking and measurement are implemented correctly. Champion a culture of rapid, data-driven experimentation, helping us scale our testing velocity and optimization processes. About You 3-5+ years in a data analytics / data science role, ideally focused on marketing, product, or growth. 3-5+ years experience with data querying languages (SQL). Direct, hands-on experience analysing performance data within digital marketing platforms , especially Google and Meta Ads. A proven track record of using data to drive tangible business outcomes , such as conversion rate growth, improved ROI, or lower CAC. Exceptional attention to detail and rigour in how you approach analytical analysing and verifying data. Experience with tracking tools (GA4, PostHog/Mixpanel/Amplitude) Proven ability to thrive and deliver results in a fast-paced, high-growth environment . Proficiency with BI and reporting tools (i.e. Hex, Tableau, Power BI, Looker). Analytical mindset. You are comfortable drawing conclusions and making recommendations from data insights to move the business forward. Excellent communication skills and experience collaborating with technical and non-technical teams. Bonus points Hands-on experience with dbt . Programming experience (Javascript, Python) or experience using data engineering tools Background in a consumer marketplace or another fast-growth startup. Experience helping to build a company's data or marketing analytics function from an early stage. Understanding of customer journey mapping and full-funnel analysis. Benefits ️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) Equity (Share Options) Pension ️ Regular team building activities, socials, and annual retreat! 20% off legal fees through Lawhive
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Ready to be part of something spellbinding? The E-Commerce team at the Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working closely with our store and head office teams, we're a tight-knit crew making magic happen every day. You will be responsible for managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory, while collaborating with marketing, product, operations, and tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and mobile responsiveness, manage third-party vendor relationships, and monitor key performance indicators like traffic, conversion rates, revenue, and profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour. Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Skills Required Solid experience as an e-commerce manager or in a similar e-commerce or digital marketing role. Expertise in digital marketing techniques, including SEO, SEM, and social media marketing. Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Excellent analytical skills and proficiency with CRM software and MS Excel. Knowledge of UX/UI principles and how they impact online sales. Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences. Experience with inventory management and supply chain management. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jul 02, 2025
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Ready to be part of something spellbinding? The E-Commerce team at the Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working closely with our store and head office teams, we're a tight-knit crew making magic happen every day. You will be responsible for managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory, while collaborating with marketing, product, operations, and tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and mobile responsiveness, manage third-party vendor relationships, and monitor key performance indicators like traffic, conversion rates, revenue, and profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour. Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Skills Required Solid experience as an e-commerce manager or in a similar e-commerce or digital marketing role. Expertise in digital marketing techniques, including SEO, SEM, and social media marketing. Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Excellent analytical skills and proficiency with CRM software and MS Excel. Knowledge of UX/UI principles and how they impact online sales. Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences. Experience with inventory management and supply chain management. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Job Title: Key Account Manager (Hybrid) Location: Belfast / SE NI - There will also be a need to spend up to 3 days in ROI at our customers mainly in and around Dublin Salary: Up to £45k OTE Hours of work: Full Time, Permanent. 40 hours per week - 8 click apply for full job details
Jul 02, 2025
Full time
Job Title: Key Account Manager (Hybrid) Location: Belfast / SE NI - There will also be a need to spend up to 3 days in ROI at our customers mainly in and around Dublin Salary: Up to £45k OTE Hours of work: Full Time, Permanent. 40 hours per week - 8 click apply for full job details
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Jul 02, 2025
Full time
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Social network you want to login/join with: Born from the sun-kissed shores and potent botanicals of Australia, Sand&Sky is a global beauty brand that's taken the world by storm. Famous for our Porefining Mask and a range of other cult-favorite skincare, we're built on a foundation of powerful native ingredients, effective formulations, and a vibrant, social-first community. We're a fast-paced, innovative company with a passion for delivering amazing skin results and an unforgettable brand experience. Our marketing approach is heavily influenced by our Australian roots, focusing on natural efficacy and engaging storytelling, particularly strong in the social and influencer space. The Opportunity We're looking for a motivated Performance Marketing Manager to join our team. If you're passionate about driving measurable results through digital channels, enjoy working with data to optimize campaigns, and have a keen interest in social platforms like TikTok, this could be the perfect role for you. You'll play a key part in our continued global expansion and the growth of our D2C online store, focusing on attracting high-quality traffic, acquiring new customers, and contributing to customer retention through effective paid strategies. Working closely with our eCommerce team, you'll help ensure a smooth and high-converting customer journey from the initial ad interaction through to purchase and beyond. Tasks Develop, implement, and manage holistic performance marketing strategies across multiple channels, including (but not limited to) Paid Social (Meta, TikTok, Pinterest, etc.) and Paid Search (Google Ads, Bing Ads). Drive significant growth and scale performance specifically on TikTok, leveraging a deep understanding of the platform's algorithm, trends, and ad formats. Own the performance metrics - meticulously track, analyze, and report on campaign performance across all channels, focusing on key KPIs such as CPA, ROAS, CTR, Conversion Rate, LTV, and overall business growth. Manage significant advertising budgets effectively across channels, ensuring optimal allocation and return on investment to achieve aggressive growth targets. Conduct rigorous A/B and multivariate testing on ad creatives, copy, landing pages, audiences, bidding strategies, and channel mix to continuously optimise performance. Utilise advanced audience insights, segmentation, and targeting strategies to reach and acquire high-value customer segments across different platforms. Collaborate closely with our creative team to develop compelling, on-brand ad creatives, specifically tailored for short-form video formats like TikTok, and landing page experiences that resonate with our target audience and drive action. Work cross-functionally with the e-commerce, brand, and analytics teams to ensure seamless integration of performance marketing efforts with overall business objectives, product launches, and the customer journey. Stay ahead of the curve on the latest platform updates, advertising trends, privacy changes, and best practices across the entire digital marketing landscape, with a keen eye on emerging social platforms. Implement and refine tracking, analytics, and attribution models to accurately measure the cross-channel impact of performance marketing efforts. Provide strategic recommendations for scaling successful campaigns, exploring new channels, and innovating our performance marketing approach. Manage relationships with external agencies or platform representatives where applicable. Requirements Minimum 2 years of hands-on experience managing and scaling performance marketing campaigns across multiple paid digital channels (including significant experience in Paid Social) with a proven track record of delivering strong ROI, specifically in an e-commerce or DTC environment. Proven expertise in scaling performance specifically on TikTok Ads, demonstrating a deep understanding of the platform's nuances, creative best practices, and ad formats. In-depth knowledge and practical experience with major advertising platforms like Meta Ads Manager and Google Ads are essential. Experience with Pinterest Ads, Display networks, or Affiliate platforms is a strong advantage. Demonstrable experience with significant budget management and a focus on performance-based marketing metrics and profitability. Strong analytical skills with the ability to interpret complex data sets from various sources, extract actionable insights, and make strategic, data-driven decisions. Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, and platform-specific analytics. A proactive, results-oriented, and innovative mindset with a passion for continuous testing, learning, and pushing boundaries in performance marketing. Ability to thrive and adapt in a fast-paced, dynamic, and sometimes ambiguous environment. Bonus Points For: Experience developing creative strategies specifically for short-form video platforms like TikTok. Experience working with TikTok creators or managing influencer campaigns for performance outcomes. Experience with global campaign management and localization. Familiarity with the beauty or skincare industry marketing landscape. To Apply: Please submit your CV and a compelling cover letter outlining your relevant experience, your approach to multi-channel performance marketing and TikTok scaling, and why you're a great fit for Sand&Sky.
Jul 02, 2025
Full time
Social network you want to login/join with: Born from the sun-kissed shores and potent botanicals of Australia, Sand&Sky is a global beauty brand that's taken the world by storm. Famous for our Porefining Mask and a range of other cult-favorite skincare, we're built on a foundation of powerful native ingredients, effective formulations, and a vibrant, social-first community. We're a fast-paced, innovative company with a passion for delivering amazing skin results and an unforgettable brand experience. Our marketing approach is heavily influenced by our Australian roots, focusing on natural efficacy and engaging storytelling, particularly strong in the social and influencer space. The Opportunity We're looking for a motivated Performance Marketing Manager to join our team. If you're passionate about driving measurable results through digital channels, enjoy working with data to optimize campaigns, and have a keen interest in social platforms like TikTok, this could be the perfect role for you. You'll play a key part in our continued global expansion and the growth of our D2C online store, focusing on attracting high-quality traffic, acquiring new customers, and contributing to customer retention through effective paid strategies. Working closely with our eCommerce team, you'll help ensure a smooth and high-converting customer journey from the initial ad interaction through to purchase and beyond. Tasks Develop, implement, and manage holistic performance marketing strategies across multiple channels, including (but not limited to) Paid Social (Meta, TikTok, Pinterest, etc.) and Paid Search (Google Ads, Bing Ads). Drive significant growth and scale performance specifically on TikTok, leveraging a deep understanding of the platform's algorithm, trends, and ad formats. Own the performance metrics - meticulously track, analyze, and report on campaign performance across all channels, focusing on key KPIs such as CPA, ROAS, CTR, Conversion Rate, LTV, and overall business growth. Manage significant advertising budgets effectively across channels, ensuring optimal allocation and return on investment to achieve aggressive growth targets. Conduct rigorous A/B and multivariate testing on ad creatives, copy, landing pages, audiences, bidding strategies, and channel mix to continuously optimise performance. Utilise advanced audience insights, segmentation, and targeting strategies to reach and acquire high-value customer segments across different platforms. Collaborate closely with our creative team to develop compelling, on-brand ad creatives, specifically tailored for short-form video formats like TikTok, and landing page experiences that resonate with our target audience and drive action. Work cross-functionally with the e-commerce, brand, and analytics teams to ensure seamless integration of performance marketing efforts with overall business objectives, product launches, and the customer journey. Stay ahead of the curve on the latest platform updates, advertising trends, privacy changes, and best practices across the entire digital marketing landscape, with a keen eye on emerging social platforms. Implement and refine tracking, analytics, and attribution models to accurately measure the cross-channel impact of performance marketing efforts. Provide strategic recommendations for scaling successful campaigns, exploring new channels, and innovating our performance marketing approach. Manage relationships with external agencies or platform representatives where applicable. Requirements Minimum 2 years of hands-on experience managing and scaling performance marketing campaigns across multiple paid digital channels (including significant experience in Paid Social) with a proven track record of delivering strong ROI, specifically in an e-commerce or DTC environment. Proven expertise in scaling performance specifically on TikTok Ads, demonstrating a deep understanding of the platform's nuances, creative best practices, and ad formats. In-depth knowledge and practical experience with major advertising platforms like Meta Ads Manager and Google Ads are essential. Experience with Pinterest Ads, Display networks, or Affiliate platforms is a strong advantage. Demonstrable experience with significant budget management and a focus on performance-based marketing metrics and profitability. Strong analytical skills with the ability to interpret complex data sets from various sources, extract actionable insights, and make strategic, data-driven decisions. Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, and platform-specific analytics. A proactive, results-oriented, and innovative mindset with a passion for continuous testing, learning, and pushing boundaries in performance marketing. Ability to thrive and adapt in a fast-paced, dynamic, and sometimes ambiguous environment. Bonus Points For: Experience developing creative strategies specifically for short-form video platforms like TikTok. Experience working with TikTok creators or managing influencer campaigns for performance outcomes. Experience with global campaign management and localization. Familiarity with the beauty or skincare industry marketing landscape. To Apply: Please submit your CV and a compelling cover letter outlining your relevant experience, your approach to multi-channel performance marketing and TikTok scaling, and why you're a great fit for Sand&Sky.
Marketing Manager Agricultural & Industrial Machinery COMPANY OVERVIEW Our client has been in operation since the mid 1800s with over 500 employees. They service the agricultural, construction, fire & security and ground care industries specialising in service, maintenance and groundcare machinery. They are a family-owned business, who pride themselves on their supportive and caring culture Job Description Are you an experienced marketing professional with a background in agricultural, industrial or niche-engineering sectors This is more than a brand role. They are looking for someone who can create marketing that prompts action - not just awareness. If you understand the value of seasonal trading cycles, technical products, and specialist customer groups then this is the perfect role! They are looking for a marketing manager who knows how to communicate urgency, value, and relevance that compels customers to pick up the phone. This is a pivotal opportunity to lead our divisional marketing across our machine sales, service and parts lines. Key responsibilities This is a hands-on, results-focused multi-channel marketing role. They require a sales-focused marketeer who can create that moment of urgency, interest and relevance that results in a call, click or sale. You ll be responsible for: Creating and delivering multi-channel campaigns that drive action across social, email, print, web and events that are aligned with supplier promotions, product launches, and seasonal trends. Taking manufacturer content further and not just repackaging but enhancing and reshaping it to fit our customer and trigger real buying interest. Managing digital channels (SEO, PPC, CMS, email, social) and print assets that position us clearly and persuasively in the market. Monitoring campaign performance and ROI in real time making smart, agile adjustments to drive better outcomes. Working alongside divisional sales and aftersales teams to turn marketing activity into measurable sales results. Leading and mentoring a small hybrid team covering content, digital and brand. Using CRM insight to segment audiences and build tailored journeys that support retention and conversion. Requirements Experience in agriculture, capital equipment or aligned industrial or distribution sectors with technical products. Proficient across the full digital marketing mix: CRM, email, SEO, PPC, CMS, WordPress and social platforms. Skilled at traditional marketing including print, literature and events - with an eye for detail and a persuasive tone. Able to shape content from supplier or OEM materials into customer-focused messaging that lands commercially. Experienced in managing a small team and external marketing suppliers. Already residing in the South-west within a commute of our branches. Benefits Our client believes people are their most valuable asset, and they offer a supportive environment where you can grow and thrive. Their benefits include: Strong basic salary, negotiable on experience. Company car. Location base ideally out of our Knockdown location, (GL8 8QY) however, other branches can be considered if more suitable. 23.5 days holiday entitlement rising to 26.5 days with service. Company pension scheme offering employer contributions of up to 8.5% after a qualifying period. Additional option of joining the salary sacrifice smart pension scheme. Life Assurance cover providing up to 5 times salary with service. Share Plan providing our employees with a real stake in the business. Cross-divisional career development plans, providing you with a range of future job growth and pathways to excel across our large organisation. Job Reference: (phone number removed) Date Posted: 23 June 2025 Recruiter: TH White Group Location: Devizes Salary: £50,000 to £55,000 Bonus/Benefits: + Vehicle + Benefits Sector: Business development, Creative & design, Engineering, Marketing, Print, Sales Job Type: Permanent If your interested in this role please contact Rachel on (phone number removed) or email (url removed)
Jul 02, 2025
Full time
Marketing Manager Agricultural & Industrial Machinery COMPANY OVERVIEW Our client has been in operation since the mid 1800s with over 500 employees. They service the agricultural, construction, fire & security and ground care industries specialising in service, maintenance and groundcare machinery. They are a family-owned business, who pride themselves on their supportive and caring culture Job Description Are you an experienced marketing professional with a background in agricultural, industrial or niche-engineering sectors This is more than a brand role. They are looking for someone who can create marketing that prompts action - not just awareness. If you understand the value of seasonal trading cycles, technical products, and specialist customer groups then this is the perfect role! They are looking for a marketing manager who knows how to communicate urgency, value, and relevance that compels customers to pick up the phone. This is a pivotal opportunity to lead our divisional marketing across our machine sales, service and parts lines. Key responsibilities This is a hands-on, results-focused multi-channel marketing role. They require a sales-focused marketeer who can create that moment of urgency, interest and relevance that results in a call, click or sale. You ll be responsible for: Creating and delivering multi-channel campaigns that drive action across social, email, print, web and events that are aligned with supplier promotions, product launches, and seasonal trends. Taking manufacturer content further and not just repackaging but enhancing and reshaping it to fit our customer and trigger real buying interest. Managing digital channels (SEO, PPC, CMS, email, social) and print assets that position us clearly and persuasively in the market. Monitoring campaign performance and ROI in real time making smart, agile adjustments to drive better outcomes. Working alongside divisional sales and aftersales teams to turn marketing activity into measurable sales results. Leading and mentoring a small hybrid team covering content, digital and brand. Using CRM insight to segment audiences and build tailored journeys that support retention and conversion. Requirements Experience in agriculture, capital equipment or aligned industrial or distribution sectors with technical products. Proficient across the full digital marketing mix: CRM, email, SEO, PPC, CMS, WordPress and social platforms. Skilled at traditional marketing including print, literature and events - with an eye for detail and a persuasive tone. Able to shape content from supplier or OEM materials into customer-focused messaging that lands commercially. Experienced in managing a small team and external marketing suppliers. Already residing in the South-west within a commute of our branches. Benefits Our client believes people are their most valuable asset, and they offer a supportive environment where you can grow and thrive. Their benefits include: Strong basic salary, negotiable on experience. Company car. Location base ideally out of our Knockdown location, (GL8 8QY) however, other branches can be considered if more suitable. 23.5 days holiday entitlement rising to 26.5 days with service. Company pension scheme offering employer contributions of up to 8.5% after a qualifying period. Additional option of joining the salary sacrifice smart pension scheme. Life Assurance cover providing up to 5 times salary with service. Share Plan providing our employees with a real stake in the business. Cross-divisional career development plans, providing you with a range of future job growth and pathways to excel across our large organisation. Job Reference: (phone number removed) Date Posted: 23 June 2025 Recruiter: TH White Group Location: Devizes Salary: £50,000 to £55,000 Bonus/Benefits: + Vehicle + Benefits Sector: Business development, Creative & design, Engineering, Marketing, Print, Sales Job Type: Permanent If your interested in this role please contact Rachel on (phone number removed) or email (url removed)
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Join our dynamic Commercial & Customer Finance team as a Commercial Finance Manager, where you'll play a key role in shaping strategic decisions for the UK business. Partnering closely with the UK Marketing and Customer teams, you'll bring financial insight, sharp analysis, and commercial acumen to support business growth and optimise performance. This is a collaborative and fast-paced environment where you'll work alongside a diverse group of stakeholders from digital specialists to creative leads delivering financial forecasts, reporting, and insights that drive ROI and support high-impact projects. Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Head of Marketing These are some of the key ingredients to the role: Manage the P&L - Manage >£100m of marketing and customer promotional spend Business Partnering - Key finance partner to the UK Marketing team ensuring stakeholder accountability and representing finance in key decision making Strategic Projects - Project manage the delivery of strategic initiatives in line with business objectives and priorities Analyst - Deep dive into complex analytical questions and uncover data-driven insights that facilitate the efficient and effective deployment of marketing spend Planning & Forecasting - Convert business strategy into full year financial plans and govern monthly forecasting process with the UK Marketing team Reporting - Develop KPI reporting and optimise through automation Control & process development - Ensure and advocate for a robust control and process environment across UK Marketing & Customer teams What will you bring to the table? Proven experience in strategic finance business partnering Qualified with ACA /CIMA/ACCA Advanced excel and financial modelling experience, including sizing and business case development for new initiatives Proven success managing a budget and supporting strategic projects for a major function areas within an organisation Strong communicator with experience in influencing senior stakeholders and driving accountability in organisations Proven experience and passion for process mapping, improvements and optimisation Experience with SQL and data analysis tools (Tableau, PowerBI) is preferred but not essential At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 02, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role Join our dynamic Commercial & Customer Finance team as a Commercial Finance Manager, where you'll play a key role in shaping strategic decisions for the UK business. Partnering closely with the UK Marketing and Customer teams, you'll bring financial insight, sharp analysis, and commercial acumen to support business growth and optimise performance. This is a collaborative and fast-paced environment where you'll work alongside a diverse group of stakeholders from digital specialists to creative leads delivering financial forecasts, reporting, and insights that drive ROI and support high-impact projects. Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Head of Marketing These are some of the key ingredients to the role: Manage the P&L - Manage >£100m of marketing and customer promotional spend Business Partnering - Key finance partner to the UK Marketing team ensuring stakeholder accountability and representing finance in key decision making Strategic Projects - Project manage the delivery of strategic initiatives in line with business objectives and priorities Analyst - Deep dive into complex analytical questions and uncover data-driven insights that facilitate the efficient and effective deployment of marketing spend Planning & Forecasting - Convert business strategy into full year financial plans and govern monthly forecasting process with the UK Marketing team Reporting - Develop KPI reporting and optimise through automation Control & process development - Ensure and advocate for a robust control and process environment across UK Marketing & Customer teams What will you bring to the table? Proven experience in strategic finance business partnering Qualified with ACA /CIMA/ACCA Advanced excel and financial modelling experience, including sizing and business case development for new initiatives Proven success managing a budget and supporting strategic projects for a major function areas within an organisation Strong communicator with experience in influencing senior stakeholders and driving accountability in organisations Proven experience and passion for process mapping, improvements and optimisation Experience with SQL and data analysis tools (Tableau, PowerBI) is preferred but not essential At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Marketing and Sales Manager - Step Into a Strategic Leadership Role We're looking for a commercially minded and creatively driven individual to take the reins of the marketing and sales functions at a London-based Managed Service Provider (MSP) that's growing fast and thinking bigger. This is a perfect opportunity for someone who's been a Marketing Executive at an MSP or managed marketing in a small business, and is ready to step up into a leadership role with more autonomy, more influence, and more impact. THE ROLE: As Marketing and Sales Manager , you'll oversee both our marketing and sales teams, working closely with the Director and other senior leaders to drive the company's growth and brand presence. You'll shape the strategy, manage day-to-day delivery, and support your team to hit their goals - all while keeping the sales pipeline healthy and marketing efforts aligned to business objectives. You'll be managing one Marketing Executive, two Sales Executives, and a Business Development Administrator. Your role covers the full marketing-to-sales funnel: from brand awareness and campaign planning to lead generation, sales enablement, and pipeline management. YOU MIGHT BE THE RIGHT FIT IF: You've worked in a marketing role at an MSP or IT support company and understand the industry You're confident managing people, running meetings, and giving clear feedback You enjoy planning campaigns and reviewing performance data - and don't mind digging into a CRM or pipeline report to find ways to improve You're comfortable taking the lead, but also happy to roll up your sleeves to get things done You've got experience using tools like HubSpot, GetHighLevel, PandaDoc or similar RESPONSIBILITIES: Marketing: Oversee and review marketing strategy, campaigns, and content plans Track campaign ROI, lead sources, and website performance Produce or review sales enablement materials (e.g. case studies, landing pages, email flows) Ensure marketing and sales are aligned at every stage of the funnel Sales: Set KPIs and targets for Sales Executives Review and improve sales processes and documentation Support with proposals, pricing approvals, and client journey mapping Collaborate with senior managers to ensure alignment across operations, service delivery, and finance SALARY & BENEFITS: £35,000 - £45,000 OTE depending on experience 20 days holiday + bank holidays Vitality Points benefit scheme (worth approx. £1,000/year) Quarterly bonus structure based on performance Tech, travel and cash prizes throughout the year Flexible and collaborative team environment with real growth potential This role is ideal for someone who wants to shape strategy and manage people - without getting lost in a big corporate machine. If you're proactive, organised, and ready to level up your career, we'd love to hear from you.
Jul 02, 2025
Full time
Marketing and Sales Manager - Step Into a Strategic Leadership Role We're looking for a commercially minded and creatively driven individual to take the reins of the marketing and sales functions at a London-based Managed Service Provider (MSP) that's growing fast and thinking bigger. This is a perfect opportunity for someone who's been a Marketing Executive at an MSP or managed marketing in a small business, and is ready to step up into a leadership role with more autonomy, more influence, and more impact. THE ROLE: As Marketing and Sales Manager , you'll oversee both our marketing and sales teams, working closely with the Director and other senior leaders to drive the company's growth and brand presence. You'll shape the strategy, manage day-to-day delivery, and support your team to hit their goals - all while keeping the sales pipeline healthy and marketing efforts aligned to business objectives. You'll be managing one Marketing Executive, two Sales Executives, and a Business Development Administrator. Your role covers the full marketing-to-sales funnel: from brand awareness and campaign planning to lead generation, sales enablement, and pipeline management. YOU MIGHT BE THE RIGHT FIT IF: You've worked in a marketing role at an MSP or IT support company and understand the industry You're confident managing people, running meetings, and giving clear feedback You enjoy planning campaigns and reviewing performance data - and don't mind digging into a CRM or pipeline report to find ways to improve You're comfortable taking the lead, but also happy to roll up your sleeves to get things done You've got experience using tools like HubSpot, GetHighLevel, PandaDoc or similar RESPONSIBILITIES: Marketing: Oversee and review marketing strategy, campaigns, and content plans Track campaign ROI, lead sources, and website performance Produce or review sales enablement materials (e.g. case studies, landing pages, email flows) Ensure marketing and sales are aligned at every stage of the funnel Sales: Set KPIs and targets for Sales Executives Review and improve sales processes and documentation Support with proposals, pricing approvals, and client journey mapping Collaborate with senior managers to ensure alignment across operations, service delivery, and finance SALARY & BENEFITS: £35,000 - £45,000 OTE depending on experience 20 days holiday + bank holidays Vitality Points benefit scheme (worth approx. £1,000/year) Quarterly bonus structure based on performance Tech, travel and cash prizes throughout the year Flexible and collaborative team environment with real growth potential This role is ideal for someone who wants to shape strategy and manage people - without getting lost in a big corporate machine. If you're proactive, organised, and ready to level up your career, we'd love to hear from you.
We are the National College for Digital Skills and our mission is to educate and empower the next generation of diverse digital talent. We are the first new Further Education College in England since 1993 and the only one that is solely focused on widening the tech talent pool in the UK. We work with a fantastic roster of partners such as Deloitte, Bank of America, PwC and HSBC and offer an innovative, supportive apprenticeship experience for our 350+ learners that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners, place a major focus on diversity recruitment. At present over 40% of our students come from low income backgrounds, more than 50% are from racially diverse backgrounds and over a third of our apprentices are young women. Our apprenticeship outcomes massively outperform national averages and this is testament to the quality of teaching and learning provided and the joint support offered throughout the apprenticeship journey. We re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in! What s your mission? Ada is looking for a dynamic and proactive Employer Outreach and Growth Manager to join our team. This newly created role will help shape and deliver Ada s employer-facing outreach strategy, helping us drive awareness, engagement and conversion among prospective apprenticeship employers. You ll be responsible for designing and delivering impactful campaigns, refining our B2B messaging and strengthening our presence across key channels. Your work will be central to building a stronger, more visible brand and a sustainable pipeline of employer partners. This role is ideal for someone who thrives in a fast-paced environment, is comfortable owning both strategy and delivery and is excited to scale Ada s apprenticeship impact through smart, targeted outreach. Key responsibilities of this role include: Driving New Business Growth Design and execute targeted outreach campaigns to attract new employer partners Refine and maintain Ada s B2B messaging across channels (website, LinkedIn, sales materials, etc.) Support lead nurturing and pipeline progression using our business intelligence tools Create marketing assets including employer case studies, email sequences, landing pages and social campaigns Track and report on campaign performance, lead generation and ROI Support planning and delivery of employer-facing events and outreach campaigns Contribute to building a healthy pipeline and increasing conversion rates from prospect to partner Promotional Activities Represent Ada at networking events and employer roundtables Respond to inbound enquiries and contribute to employer proposal writing Produce case studies that highlight employer and apprentice impact stories Lead award nominations that showcase employer partnerships, DEI outcomes and social mobility impact Partner Development Strengthen relationships with existing partners through surveys, feedback sessions and collaborative improvement work enhancements etc. The successful candidate will join a growing team and as such, the responsibilities of the role may develop over time in response to the evolving needs of the organisation and our wider partnerships strategy. A flexible, proactive mindset will be key, with opportunities to shape and expand the role based on emerging priorities and the candidate s own strengths. We d really like to hear from you, if you are Energised by Ada s mission and committed to driving social impact through apprenticeships A confident relationship-builder with internal teams and external stakeholders Comfortable with ambiguity and able to take initiative to drive growth independently Target-driven, organised and highly motivated to find and convert new opportunities A strong communicator who can write clearly, persuasively and with empathy Experienced in a customer-facing or account management role Highly organised, detail-oriented and collaborative Skilled in using Microsoft Office or G-Suite and confident with CRM systems (Salesforce ideally) Experienced in B2B marketing - ideally in education, tech or training Strong in content creation and campaign planning across multiple channels Confident using paid social tools (especially LinkedIn), email marketing and lead generation platforms Hands-on with Salesforce Marketing Cloud or similar tools for automation and tracking Skilled in drafting award submissions and supporting materials Collaborative with sales or commercial teams, and focused on shared results Analytical, creative and purpose-led - motivated to reach mission-aligned employers We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our employers. If this opportunity is of interest to you with some flexibility, please do discuss this with us. Safeguarding Ada, National College for Digital Skills is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out. We care about equity, diversity and inclusion Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: To provide and promote equality of opportunity in all areas of its work and activity; To recognise and develop the diversity of skills and talent within its current and potential community; To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio- economic status or any other irrelevant distinction; To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; To promote good relations between individuals from different groups. Applicants with disabilities Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us. Career Returners At Ada, we believe in the value of diverse experiences and actively encourage applications from individuals returning to the workplace after a career break. Whether you re a parent, carer, or have taken time out for any other reason, we recognise the skills and perspectives that returners bring and are happy to discuss any support you might need to succeed in the role. Sponsorship Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. The closing date is: Friday, 11th July 2025
Jul 02, 2025
Full time
We are the National College for Digital Skills and our mission is to educate and empower the next generation of diverse digital talent. We are the first new Further Education College in England since 1993 and the only one that is solely focused on widening the tech talent pool in the UK. We work with a fantastic roster of partners such as Deloitte, Bank of America, PwC and HSBC and offer an innovative, supportive apprenticeship experience for our 350+ learners that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners, place a major focus on diversity recruitment. At present over 40% of our students come from low income backgrounds, more than 50% are from racially diverse backgrounds and over a third of our apprentices are young women. Our apprenticeship outcomes massively outperform national averages and this is testament to the quality of teaching and learning provided and the joint support offered throughout the apprenticeship journey. We re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in! What s your mission? Ada is looking for a dynamic and proactive Employer Outreach and Growth Manager to join our team. This newly created role will help shape and deliver Ada s employer-facing outreach strategy, helping us drive awareness, engagement and conversion among prospective apprenticeship employers. You ll be responsible for designing and delivering impactful campaigns, refining our B2B messaging and strengthening our presence across key channels. Your work will be central to building a stronger, more visible brand and a sustainable pipeline of employer partners. This role is ideal for someone who thrives in a fast-paced environment, is comfortable owning both strategy and delivery and is excited to scale Ada s apprenticeship impact through smart, targeted outreach. Key responsibilities of this role include: Driving New Business Growth Design and execute targeted outreach campaigns to attract new employer partners Refine and maintain Ada s B2B messaging across channels (website, LinkedIn, sales materials, etc.) Support lead nurturing and pipeline progression using our business intelligence tools Create marketing assets including employer case studies, email sequences, landing pages and social campaigns Track and report on campaign performance, lead generation and ROI Support planning and delivery of employer-facing events and outreach campaigns Contribute to building a healthy pipeline and increasing conversion rates from prospect to partner Promotional Activities Represent Ada at networking events and employer roundtables Respond to inbound enquiries and contribute to employer proposal writing Produce case studies that highlight employer and apprentice impact stories Lead award nominations that showcase employer partnerships, DEI outcomes and social mobility impact Partner Development Strengthen relationships with existing partners through surveys, feedback sessions and collaborative improvement work enhancements etc. The successful candidate will join a growing team and as such, the responsibilities of the role may develop over time in response to the evolving needs of the organisation and our wider partnerships strategy. A flexible, proactive mindset will be key, with opportunities to shape and expand the role based on emerging priorities and the candidate s own strengths. We d really like to hear from you, if you are Energised by Ada s mission and committed to driving social impact through apprenticeships A confident relationship-builder with internal teams and external stakeholders Comfortable with ambiguity and able to take initiative to drive growth independently Target-driven, organised and highly motivated to find and convert new opportunities A strong communicator who can write clearly, persuasively and with empathy Experienced in a customer-facing or account management role Highly organised, detail-oriented and collaborative Skilled in using Microsoft Office or G-Suite and confident with CRM systems (Salesforce ideally) Experienced in B2B marketing - ideally in education, tech or training Strong in content creation and campaign planning across multiple channels Confident using paid social tools (especially LinkedIn), email marketing and lead generation platforms Hands-on with Salesforce Marketing Cloud or similar tools for automation and tracking Skilled in drafting award submissions and supporting materials Collaborative with sales or commercial teams, and focused on shared results Analytical, creative and purpose-led - motivated to reach mission-aligned employers We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our employers. If this opportunity is of interest to you with some flexibility, please do discuss this with us. Safeguarding Ada, National College for Digital Skills is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out. We care about equity, diversity and inclusion Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: To provide and promote equality of opportunity in all areas of its work and activity; To recognise and develop the diversity of skills and talent within its current and potential community; To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio- economic status or any other irrelevant distinction; To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; To promote good relations between individuals from different groups. Applicants with disabilities Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us. Career Returners At Ada, we believe in the value of diverse experiences and actively encourage applications from individuals returning to the workplace after a career break. Whether you re a parent, carer, or have taken time out for any other reason, we recognise the skills and perspectives that returners bring and are happy to discuss any support you might need to succeed in the role. Sponsorship Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. The closing date is: Friday, 11th July 2025
Design and Digital Content Manager Education Permanent - Hybrid - London 3 days per week £48,000 - £54,000 The Talent Set is delighted to be partnering with an independent school group on an exciting Design and Digital content Manager position. The trust's mission is to help girls learn without limits, so that they go on to lead lives without limits. Their vision is to create a more equitable world for all by equipping girls to be the leaders and changemakers of the future. About the Role This is a unique opportunity to lead on performance-driven digital campaigns, develop compelling creative content, and champion innovation within one of the UK's leading educational organisations. Key Responsibilities Digital Marketing Strategy & Campaigns Drive performance and efficiency across digital marketing channels, working with agency partners on campaigns across Meta, PPC, and Performance Max. Lead and align digital content strategy across all social media platforms - both paid and organic. Monitor, analyse and report on campaign performance with a clear focus on ROI. Creative Content Production Develop and produce content across digital platforms - including design, video, and motion graphics. Create video content from concept to edit, including motion graphics and transforming static content (e.g. blogs) into dynamic digital assets for web, social, and parent communications. Act as brand guardian, ensuring consistency and integrity across all digital touchpoints. Innovation & Thought Leadership Identify emerging trends and new digital opportunities to elevate our campaigns and stay ahead in the sector. Pilot new ways of working and fresh thinking to ensure we're future-ready. Keep abreast of evolving platforms, algorithms, and best practices to drive digital transformation. Person Specification The successful candidate should ideally have the following skillset; Experience managing digital marketing campaigns including paid social, PPC, Performance Max etc. with a focus on paid performance channels. Familiarity with Google Analytics is preferable to support with campaign reporting across the funnel. Highly analytical mindset with significant evidence of ROI and impact data reporting. Design, video and motion graphic skills - proficient in using cameras, programmes and software including: Adobe Premiere Pro, Adobe Creative Suite. Other desirable Adobe skills: After Effects, Adobe Premier Rush. Experience in Canva is preferable. (The Marketing team work with a roster of creative agencies but intermediary in-house skills needed). Competent in designing assets including print, out of home and digital advertising content; publications and brochures; social media content; infographics; gifs etc. Strong creative and innovative thinker, flair for design and art direction. Project management skills and a collaborative mindset with a focus on results and driving efficiencies. To be considered for this position please apply with your CV as soon as possible, the deadline for applications will be Friday 11 th July 2025 Please note, all 3rd party agencies speculative CVs and will be forwarded onto The Talent Set We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Jul 01, 2025
Full time
Design and Digital Content Manager Education Permanent - Hybrid - London 3 days per week £48,000 - £54,000 The Talent Set is delighted to be partnering with an independent school group on an exciting Design and Digital content Manager position. The trust's mission is to help girls learn without limits, so that they go on to lead lives without limits. Their vision is to create a more equitable world for all by equipping girls to be the leaders and changemakers of the future. About the Role This is a unique opportunity to lead on performance-driven digital campaigns, develop compelling creative content, and champion innovation within one of the UK's leading educational organisations. Key Responsibilities Digital Marketing Strategy & Campaigns Drive performance and efficiency across digital marketing channels, working with agency partners on campaigns across Meta, PPC, and Performance Max. Lead and align digital content strategy across all social media platforms - both paid and organic. Monitor, analyse and report on campaign performance with a clear focus on ROI. Creative Content Production Develop and produce content across digital platforms - including design, video, and motion graphics. Create video content from concept to edit, including motion graphics and transforming static content (e.g. blogs) into dynamic digital assets for web, social, and parent communications. Act as brand guardian, ensuring consistency and integrity across all digital touchpoints. Innovation & Thought Leadership Identify emerging trends and new digital opportunities to elevate our campaigns and stay ahead in the sector. Pilot new ways of working and fresh thinking to ensure we're future-ready. Keep abreast of evolving platforms, algorithms, and best practices to drive digital transformation. Person Specification The successful candidate should ideally have the following skillset; Experience managing digital marketing campaigns including paid social, PPC, Performance Max etc. with a focus on paid performance channels. Familiarity with Google Analytics is preferable to support with campaign reporting across the funnel. Highly analytical mindset with significant evidence of ROI and impact data reporting. Design, video and motion graphic skills - proficient in using cameras, programmes and software including: Adobe Premiere Pro, Adobe Creative Suite. Other desirable Adobe skills: After Effects, Adobe Premier Rush. Experience in Canva is preferable. (The Marketing team work with a roster of creative agencies but intermediary in-house skills needed). Competent in designing assets including print, out of home and digital advertising content; publications and brochures; social media content; infographics; gifs etc. Strong creative and innovative thinker, flair for design and art direction. Project management skills and a collaborative mindset with a focus on results and driving efficiencies. To be considered for this position please apply with your CV as soon as possible, the deadline for applications will be Friday 11 th July 2025 Please note, all 3rd party agencies speculative CVs and will be forwarded onto The Talent Set We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Reporting directly into the Head of Media, the Retail Media Manager will plan and execute bespoke customer-first marketing campaigns by translating business objectives into practical audiences to drive personalisation and segmentation. A DAY IN THE LIFE DRIVE SHOPPER ACTIVATION Work with the commercial teams to analyse shopper and category data to create and execute customer-centric marketing campaigns. Collaborate with Experts: Working across Commercial, Media, Marketing and finance teams; you will be at the heart of a huge multifunctional team landing world class retailer marketing campaigns. Manage activation projects end-to-end: From forming the insights using shopper data to building the campaign media strategy with the customer in mind. Campaign Management: Working with brands on best-in-class creative, managing asset delivery and sharing reports on campaign success. MANAGE RETAIL MEDIA: Media Planning: Own retailer media plans including writing and delivering briefs to media agencies, or retailer networks for marketing campaigns. Media Analysis: Centralising campaign data, analysing media efficiencies and results, providing actionable insights to drive optimisation. Presenting to senior stakeholder audience with clear recommendations to take us forward. Best Practice Sharing and Upskilling: Help us to continue to drive digital engagement across LUXE UKI and across the zone as a leading market in digital & retailer media acceleration. BUDGET, PROCESS AND PLANNING OWNERSHIP: Own the retailer plan for LUXE UKI: Support in the preparation of 2025 planning including concept ideas, retailer strategy and planning campaign assets and keep it up to date, refreshed and clearly communicated ongoing. Critical Path Management: Work with the multi-functional teams to scope out the planning and delivery process to ensure key milestones are met and campaigns are delivered on time. Manage the budget tracking process with rigour. Working with finance partners in brand to ensure alignment on investments and ROI's. Preparing internal and external presentations on the activation plan to be shared with key stakeholders WHO YOU ARE Experience in a commercial, trade marketing, data insights or media. We are open to different skills and perspectives on how we can tackle retail media challenges. The ability to build good relationships and networks internally and externally, and leverage these to achieve your objectives To be a self-starter, someone who can identify opportunities and leverage these rapidly to solve business solutions. Strong problem-solving skills, ability to work flexibly, autonomously and take ownership for resolution Demonstrate an ability to manage own time and follow up on actions An analytical mindset, able to manipulate and interpret large data sets WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Jul 01, 2025
Full time
Reporting directly into the Head of Media, the Retail Media Manager will plan and execute bespoke customer-first marketing campaigns by translating business objectives into practical audiences to drive personalisation and segmentation. A DAY IN THE LIFE DRIVE SHOPPER ACTIVATION Work with the commercial teams to analyse shopper and category data to create and execute customer-centric marketing campaigns. Collaborate with Experts: Working across Commercial, Media, Marketing and finance teams; you will be at the heart of a huge multifunctional team landing world class retailer marketing campaigns. Manage activation projects end-to-end: From forming the insights using shopper data to building the campaign media strategy with the customer in mind. Campaign Management: Working with brands on best-in-class creative, managing asset delivery and sharing reports on campaign success. MANAGE RETAIL MEDIA: Media Planning: Own retailer media plans including writing and delivering briefs to media agencies, or retailer networks for marketing campaigns. Media Analysis: Centralising campaign data, analysing media efficiencies and results, providing actionable insights to drive optimisation. Presenting to senior stakeholder audience with clear recommendations to take us forward. Best Practice Sharing and Upskilling: Help us to continue to drive digital engagement across LUXE UKI and across the zone as a leading market in digital & retailer media acceleration. BUDGET, PROCESS AND PLANNING OWNERSHIP: Own the retailer plan for LUXE UKI: Support in the preparation of 2025 planning including concept ideas, retailer strategy and planning campaign assets and keep it up to date, refreshed and clearly communicated ongoing. Critical Path Management: Work with the multi-functional teams to scope out the planning and delivery process to ensure key milestones are met and campaigns are delivered on time. Manage the budget tracking process with rigour. Working with finance partners in brand to ensure alignment on investments and ROI's. Preparing internal and external presentations on the activation plan to be shared with key stakeholders WHO YOU ARE Experience in a commercial, trade marketing, data insights or media. We are open to different skills and perspectives on how we can tackle retail media challenges. The ability to build good relationships and networks internally and externally, and leverage these to achieve your objectives To be a self-starter, someone who can identify opportunities and leverage these rapidly to solve business solutions. Strong problem-solving skills, ability to work flexibly, autonomously and take ownership for resolution Demonstrate an ability to manage own time and follow up on actions An analytical mindset, able to manipulate and interpret large data sets WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Company description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI. Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide. We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences. We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Overview In March 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 70 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full-funnel strategies to maximise Adobe's digital engagement. This is an incredible opportunity to drive growth and change on a fast-growing, game-changing Publicis Media client. We are looking for a Paid Social Account Manager to work on the Adobe Express Product Group. This role reports to Social Lead for Adobe EMEA. This is an opportunity for a talented individual to implement the tactical day to day of the Paid social campaigns and ensure accounts are aligned with the central strategy and adhere to best practice. At the same time, this role is also responsible for contributing to community and best practice sharing across the Paid Social community on all 3 product groups on Adobe in EMEA. Responsibilities This role will deliver on: • Strategic Thought Leadership: Demonstrate thorough technical knowledge across all global paid social platforms, including Meta, TikTok, Pinterest, Snapchat, LinkedIn, and X. Refine strategic approaches by identifying, pitching, and executing tests and learning to consistently improve performance. • Excellence in Execution: Grow and develop the account, driving innovation, efficiency, and diversifying platform/product adoption. Ensure activation across platforms runs according to plan and is free of errors. • Team Management: Effectively manage client deliverables with timely communication, developing techniques to appropriately prioritize and distribute workload across the team. Ensure client needs are met and seek ways to improve efficiency by implementing new processes or tools. • Developing Direct Reports: Set challenging and stretching tasks to grow the expertise and confidence of direct and indirect reports. Provide on-the-job training, construct compelling development plans, and hold frequent development discussions to inspire and motivate team members. Qualifications Requirements: • Experience working in paid social, with up-to-date professional certifications (e.g., Facebook Blueprint Certified Buying Professional, TikTok Academy, X Flight School, and Snapchat Advertising Essentials, etc.). • Thorough knowledge and experience planning and activating large-scale brand and performance campaigns across global social platforms. • Ability to thrive under pressure and meet deadlines in a fast-paced environment. • Direct client management experience, confident presentation skills, and the ability to engage a range of stakeholders. • Solution-driven and innovative, with an analytical mindset to drive performance growth. • Experience using Prisma (Mediaocean) and the Facebook integration, as well as advanced Excel and PowerPoint skills. Additional information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 01, 2025
Full time
Company description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI. Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide. We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences. We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Overview In March 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 70 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full-funnel strategies to maximise Adobe's digital engagement. This is an incredible opportunity to drive growth and change on a fast-growing, game-changing Publicis Media client. We are looking for a Paid Social Account Manager to work on the Adobe Express Product Group. This role reports to Social Lead for Adobe EMEA. This is an opportunity for a talented individual to implement the tactical day to day of the Paid social campaigns and ensure accounts are aligned with the central strategy and adhere to best practice. At the same time, this role is also responsible for contributing to community and best practice sharing across the Paid Social community on all 3 product groups on Adobe in EMEA. Responsibilities This role will deliver on: • Strategic Thought Leadership: Demonstrate thorough technical knowledge across all global paid social platforms, including Meta, TikTok, Pinterest, Snapchat, LinkedIn, and X. Refine strategic approaches by identifying, pitching, and executing tests and learning to consistently improve performance. • Excellence in Execution: Grow and develop the account, driving innovation, efficiency, and diversifying platform/product adoption. Ensure activation across platforms runs according to plan and is free of errors. • Team Management: Effectively manage client deliverables with timely communication, developing techniques to appropriately prioritize and distribute workload across the team. Ensure client needs are met and seek ways to improve efficiency by implementing new processes or tools. • Developing Direct Reports: Set challenging and stretching tasks to grow the expertise and confidence of direct and indirect reports. Provide on-the-job training, construct compelling development plans, and hold frequent development discussions to inspire and motivate team members. Qualifications Requirements: • Experience working in paid social, with up-to-date professional certifications (e.g., Facebook Blueprint Certified Buying Professional, TikTok Academy, X Flight School, and Snapchat Advertising Essentials, etc.). • Thorough knowledge and experience planning and activating large-scale brand and performance campaigns across global social platforms. • Ability to thrive under pressure and meet deadlines in a fast-paced environment. • Direct client management experience, confident presentation skills, and the ability to engage a range of stakeholders. • Solution-driven and innovative, with an analytical mindset to drive performance growth. • Experience using Prisma (Mediaocean) and the Facebook integration, as well as advanced Excel and PowerPoint skills. Additional information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Head of Customer Growth Have you successfully delivered % growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members? Can you point to examples where you've optimised CRM, and data strategy, to unlock new customer segments? Are you skilled at, and experienced in, creating and/or adapting value propositions to drive growth in untapped, or under-served markets? If so, this could be the perfect role for you. We are a specialist recruitment agency. Our clients include membership organisations, awarding bodies, regulators, learning providers, and charities. Key facts: Full-time, permanent role Starting salary of circa. £70,000 Benefits Package includes life assurance, private medical insurance, group personal pension plan with up to12% employer contributions, etc. Hybrid working pattern: home-working blended (av. 3 days), with working out of client's offices (av. 2 days), in Cambridgeshire region. The role Our client has an ambitious 5-year strategy to double their customer base, alongside transforming the way they engage and grow their global B2C membership. With plans to increase membership by over 100% over the next 4-5 years, they're investing significantly in new talent, optimising new technology, and are adopting bold strategies, to deliver this growth. As Head of Customer Growth, you'll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. This is a pivotal role for someone who thrives on building, iterating, and delivering measurable results, at pace. Key Responsibilities of the role include: Lead and deliver a strategic membership acquisition plan, setting ambitious growth targets, analysing market trends, and driving innovative sales and marketing campaigns. Enhance the end-to-end member experience, from initial contact through onboarding and retention, working closely with Product Managers to maximise value. Build and manage a high-performing team, setting clear goals, fostering cross-functional collaboration, and bringing in talent from diverse sectors. Leverage data and analytics to track key acquisition metrics, identify new target audiences, and inform strategy through insightful reporting to leadership. Ensure cost-effective use of resources, managing the acquisition budget to maximise ROI across all membership categories. Stay ahead of industry trends, integrating best practices and emerging strategies into acquisition efforts to drive continuous improvement and innovation. Knowledge, Skills & Experience: Proven track record of delivering strong, consecutive year, YoY growth, in a B2C customer, subscription or membership environment Strong experience with CRM, data analytics, and customer segmentation Ability to evolve and align value propositions to new markets Commercially savvy, tech-literate, and confident working at pace Experience in a growth-focused environment (e.g., scale-ups, private sector, transformation) Interested? For a confidential conversation with FJWilson Talent, please contact Fiona Wilson on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our privacy policy is available on our website: The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised
Jul 01, 2025
Full time
Head of Customer Growth Have you successfully delivered % growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members? Can you point to examples where you've optimised CRM, and data strategy, to unlock new customer segments? Are you skilled at, and experienced in, creating and/or adapting value propositions to drive growth in untapped, or under-served markets? If so, this could be the perfect role for you. We are a specialist recruitment agency. Our clients include membership organisations, awarding bodies, regulators, learning providers, and charities. Key facts: Full-time, permanent role Starting salary of circa. £70,000 Benefits Package includes life assurance, private medical insurance, group personal pension plan with up to12% employer contributions, etc. Hybrid working pattern: home-working blended (av. 3 days), with working out of client's offices (av. 2 days), in Cambridgeshire region. The role Our client has an ambitious 5-year strategy to double their customer base, alongside transforming the way they engage and grow their global B2C membership. With plans to increase membership by over 100% over the next 4-5 years, they're investing significantly in new talent, optimising new technology, and are adopting bold strategies, to deliver this growth. As Head of Customer Growth, you'll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. This is a pivotal role for someone who thrives on building, iterating, and delivering measurable results, at pace. Key Responsibilities of the role include: Lead and deliver a strategic membership acquisition plan, setting ambitious growth targets, analysing market trends, and driving innovative sales and marketing campaigns. Enhance the end-to-end member experience, from initial contact through onboarding and retention, working closely with Product Managers to maximise value. Build and manage a high-performing team, setting clear goals, fostering cross-functional collaboration, and bringing in talent from diverse sectors. Leverage data and analytics to track key acquisition metrics, identify new target audiences, and inform strategy through insightful reporting to leadership. Ensure cost-effective use of resources, managing the acquisition budget to maximise ROI across all membership categories. Stay ahead of industry trends, integrating best practices and emerging strategies into acquisition efforts to drive continuous improvement and innovation. Knowledge, Skills & Experience: Proven track record of delivering strong, consecutive year, YoY growth, in a B2C customer, subscription or membership environment Strong experience with CRM, data analytics, and customer segmentation Ability to evolve and align value propositions to new markets Commercially savvy, tech-literate, and confident working at pace Experience in a growth-focused environment (e.g., scale-ups, private sector, transformation) Interested? For a confidential conversation with FJWilson Talent, please contact Fiona Wilson on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our privacy policy is available on our website: The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised
Company description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI. Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide. We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences. We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Overview About the client Swarovski is one of the world's most iconic premium brands with 130 years of heritage. In the past five years they have been in a journey to luxurise the brand position and elevate consumer experience with bold, colourful new collections and associating with key popular celebrities (Kim Kardashian/SKIMS, Ariana Grande) appealing to younger generations. At Zenith we are key partners supporting their successful transformation, managing a network of 35+ markets covering iconic, impactful activations across offline and digital channels. About the role We're seeking a Global Digital Lead to drive strategic digital delivery and performance for Swarovski. Sitting at the centre of brand and performance collaboration, this role involves steering global governance, innovation, and integrated marketing delivery across regions with an emphasis on data-driven insight, creative excellence, and operational rigor. Responsibilities About the work Work •Support Business Director to deliver outstanding work every time •Lead day-to-day output of the team •Coordinate local/global campaign launches and performance reviews through shared processes, calendars, and tracking tools •Along with account strategist and Director, lead the development of annual planning guidelines, business reviews and campaign evaluation. •Lead full funnel initiatives: planning, testing, and reporting •Lead and implement Test & Learn agenda •Coordinate global dashboarding, taxonomy management, and data governance Clients •Serve as the senior strategic partner for Swarovski across all global brand and performance marketing initiatives •Maintain strong, collaborative relationships with senior stakeholders •Act as the lead contact for Swarovski Global brand & performance marketing teams •Deliver and set example of immaculate client service (ICS) and ensure ICS is delivered by your direct reports •Be proactive and results orientated in day-to-day client management •Share and celebrate achievements with clients Commercial •Understand how we make money, be aware of growth opportunities •Support Managing Partner in driving account profitability •Understand contractual obligations on your clients •Identify and progress win: win opportunities Team •Manage a team of 1 Manager and 1 Snr. Exec •Build strong relationships with activation teams across disciplines (Programmatic, Social, Search, Commerce - in market and hub team) •Collaborate with channel leads and platform partners to implement platform certifications, training plans, and best-practice knowledge sharing Agency •Volunteer for extra-curricular agency initiatives •Share and showcase team's best work across dept •Build strong and effective relationships with all Publicis Media practices •Build strong relationships with your peers, sharing knowledge and experience •Embrace and get involved with agency initiatives and opportunities Qualifications What you need to succeed Solid experience in a senior digital strategy, operations, or brand planning role, ideally within a global brand, media agency, or platform managing global or regional accounts in luxury, fashion, or lifestyle Deep understanding of digital marketing, platform ecosystems, data governance, and creative strategy Strong strategic mindset with operational discipline - capable of connecting long-term brand vision with tactical media performance Exceptional stakeholder management and communication skills, with experience working across regional hubs and global centres of excellence Comfortable owning budgeting, resourcing, governance, and project delivery timelines for complex, high-volume campaigns A collaborative, proactive, and solutions-focused mindset with the ability to lead through ambiguity and manage multiple priorities Additional information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 01, 2025
Full time
Company description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI. Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide. We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences. We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Overview About the client Swarovski is one of the world's most iconic premium brands with 130 years of heritage. In the past five years they have been in a journey to luxurise the brand position and elevate consumer experience with bold, colourful new collections and associating with key popular celebrities (Kim Kardashian/SKIMS, Ariana Grande) appealing to younger generations. At Zenith we are key partners supporting their successful transformation, managing a network of 35+ markets covering iconic, impactful activations across offline and digital channels. About the role We're seeking a Global Digital Lead to drive strategic digital delivery and performance for Swarovski. Sitting at the centre of brand and performance collaboration, this role involves steering global governance, innovation, and integrated marketing delivery across regions with an emphasis on data-driven insight, creative excellence, and operational rigor. Responsibilities About the work Work •Support Business Director to deliver outstanding work every time •Lead day-to-day output of the team •Coordinate local/global campaign launches and performance reviews through shared processes, calendars, and tracking tools •Along with account strategist and Director, lead the development of annual planning guidelines, business reviews and campaign evaluation. •Lead full funnel initiatives: planning, testing, and reporting •Lead and implement Test & Learn agenda •Coordinate global dashboarding, taxonomy management, and data governance Clients •Serve as the senior strategic partner for Swarovski across all global brand and performance marketing initiatives •Maintain strong, collaborative relationships with senior stakeholders •Act as the lead contact for Swarovski Global brand & performance marketing teams •Deliver and set example of immaculate client service (ICS) and ensure ICS is delivered by your direct reports •Be proactive and results orientated in day-to-day client management •Share and celebrate achievements with clients Commercial •Understand how we make money, be aware of growth opportunities •Support Managing Partner in driving account profitability •Understand contractual obligations on your clients •Identify and progress win: win opportunities Team •Manage a team of 1 Manager and 1 Snr. Exec •Build strong relationships with activation teams across disciplines (Programmatic, Social, Search, Commerce - in market and hub team) •Collaborate with channel leads and platform partners to implement platform certifications, training plans, and best-practice knowledge sharing Agency •Volunteer for extra-curricular agency initiatives •Share and showcase team's best work across dept •Build strong and effective relationships with all Publicis Media practices •Build strong relationships with your peers, sharing knowledge and experience •Embrace and get involved with agency initiatives and opportunities Qualifications What you need to succeed Solid experience in a senior digital strategy, operations, or brand planning role, ideally within a global brand, media agency, or platform managing global or regional accounts in luxury, fashion, or lifestyle Deep understanding of digital marketing, platform ecosystems, data governance, and creative strategy Strong strategic mindset with operational discipline - capable of connecting long-term brand vision with tactical media performance Exceptional stakeholder management and communication skills, with experience working across regional hubs and global centres of excellence Comfortable owning budgeting, resourcing, governance, and project delivery timelines for complex, high-volume campaigns A collaborative, proactive, and solutions-focused mindset with the ability to lead through ambiguity and manage multiple priorities Additional information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Are you a skilled communicator and writer with a flair for storytelling? Do you have experience building the annual marketing plan? About Owen James For over twenty years, Owen James has delivered high-calibre events and research programmes for key decision makers across financial services. Our mission is to be an invaluable resource for facilitating meaningful conversationsand strategies that drive positive industry change . We are known for best-in-class events, underpinned by deepresearch and consultancy. We're part ofFintel Plc, whichprovides intermediary services and distribution channels within the UK retail financial services market. This includes fintech platforms, ratings & research and intermediary business support services. The start date for this role will be on or after 1st September Role Overview We are seeking an experienced Marketing & Communications Manager to lead and evolve ourmarketing function. This is a pivotal role focused on sharpening our voice in the market, building a robustcommunications strategy, and creating integrated marketing plans that help us meet commercial targets. Key Responsibilities 1. Strategy & Planning Develop and execute a comprehensive annual marketing and communications plan aligned to company growth targets and event objectives. Lead and manage all internal and external communications, ensuring consistent tone and brand voice across touchpoints. Build audience segmentation strategies and develop messaging to re-engage cold data and drive new business interest. Track and report against KPIs and marketing ROI. 2. Content & Communications Own the creation of persuasive written content, including messaging for campaigns, press releases, sales enablement assets, event collateral, executive bios, and internal communications. Partner with internal stakeholders to unearth stories and create compelling narratives around our events, partnerships and research. Edit and proofread content across the business to ensure a high standard and consistency. Manage media outreach and relationships with external comms partners as required. 3. Team Leadership & Collaboration Line-manage and support the professional development of one Marketing Executive. Collaborate cross-functionally with Sales, Events, Research and Leadership teams. Provide guidance and support on design and branding direction (in collaboration with external designers). 4.Audience Development & Campaigns Create and oversee targeted marketing campaigns across email, direct mail, and event invites to engage senior B2B decision-makers. Work with CRM and analytics tools to understand audience engagement and refine targeting. Identify and test new channels and tactics to reach cold or under-engaged contacts in our database. What you'll need to succeed Essential skills and experience 5+ years in a B2B marketing or communications role, ideally in financial services, events, or professional services. Proven experience in marketing planning and developing communications frameworks. Exceptional writing and editing skills - you are confident writing across formats and audiences. Experience leading or mentoring team members and managing projects end-to-end. Confident working across CRM platforms and data sets to build segmented campaigns. Advantageous skills and experience Familiarity with CRMs, CMSs and email tools. Experience in a small, fast-paced company or start-up-style environment. Basic design knowledge (InDesign, Canva, Adobe Suite) to direct junior team members. What We Offer Competitive salary with performance bonuses Flexible hybrid working (2 days in-office: Monday & Wednesday) Access to high-profile industry events Collaborative and supportive team environment Opportunities to influence and shape how Owen James communicates with its audience Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.
Jul 01, 2025
Full time
Are you a skilled communicator and writer with a flair for storytelling? Do you have experience building the annual marketing plan? About Owen James For over twenty years, Owen James has delivered high-calibre events and research programmes for key decision makers across financial services. Our mission is to be an invaluable resource for facilitating meaningful conversationsand strategies that drive positive industry change . We are known for best-in-class events, underpinned by deepresearch and consultancy. We're part ofFintel Plc, whichprovides intermediary services and distribution channels within the UK retail financial services market. This includes fintech platforms, ratings & research and intermediary business support services. The start date for this role will be on or after 1st September Role Overview We are seeking an experienced Marketing & Communications Manager to lead and evolve ourmarketing function. This is a pivotal role focused on sharpening our voice in the market, building a robustcommunications strategy, and creating integrated marketing plans that help us meet commercial targets. Key Responsibilities 1. Strategy & Planning Develop and execute a comprehensive annual marketing and communications plan aligned to company growth targets and event objectives. Lead and manage all internal and external communications, ensuring consistent tone and brand voice across touchpoints. Build audience segmentation strategies and develop messaging to re-engage cold data and drive new business interest. Track and report against KPIs and marketing ROI. 2. Content & Communications Own the creation of persuasive written content, including messaging for campaigns, press releases, sales enablement assets, event collateral, executive bios, and internal communications. Partner with internal stakeholders to unearth stories and create compelling narratives around our events, partnerships and research. Edit and proofread content across the business to ensure a high standard and consistency. Manage media outreach and relationships with external comms partners as required. 3. Team Leadership & Collaboration Line-manage and support the professional development of one Marketing Executive. Collaborate cross-functionally with Sales, Events, Research and Leadership teams. Provide guidance and support on design and branding direction (in collaboration with external designers). 4.Audience Development & Campaigns Create and oversee targeted marketing campaigns across email, direct mail, and event invites to engage senior B2B decision-makers. Work with CRM and analytics tools to understand audience engagement and refine targeting. Identify and test new channels and tactics to reach cold or under-engaged contacts in our database. What you'll need to succeed Essential skills and experience 5+ years in a B2B marketing or communications role, ideally in financial services, events, or professional services. Proven experience in marketing planning and developing communications frameworks. Exceptional writing and editing skills - you are confident writing across formats and audiences. Experience leading or mentoring team members and managing projects end-to-end. Confident working across CRM platforms and data sets to build segmented campaigns. Advantageous skills and experience Familiarity with CRMs, CMSs and email tools. Experience in a small, fast-paced company or start-up-style environment. Basic design knowledge (InDesign, Canva, Adobe Suite) to direct junior team members. What We Offer Competitive salary with performance bonuses Flexible hybrid working (2 days in-office: Monday & Wednesday) Access to high-profile industry events Collaborative and supportive team environment Opportunities to influence and shape how Owen James communicates with its audience Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Wavemaker: A Leading WPP Media Brand Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together. Role Summary and Impact The Team: We are a team of approximately 5 people working on a mix of clients such as Jet2, Vimto, Dr Oetker. We are now looking for the new Programmatic Account Manager to come and join the growing Programmatic team based in Manchester. The Role: The Programmatic Account Manager will be responsible for managing and optimising campaigns. While also developing programmatic plans which exceed our client's expectations whether branding or ROI driven. Contributing to the execution of programmatic media activity you will work closely with the programmatic account director & global hub teams. To execute best in class programmatic strategy whilst developing insightful commentary through data analysis. Key Responsibilities Campaign Management Oversight of the implementation, management, and daily optimisation of campaign activity. To ensure that you excel in reaching your client objectives and KPIs Competently create media plans designed to achieve specified KPIs Understand the products and solutions that could be relevant for clients that have been developed within the group Take ownership of some elements of the testing plans of your clients and suggest innovative ideas for testing, including planning, executing & evaluating tests with methodical accuracy Client and Partner Management Create/design programmatic strategy for client portfolio, ensuring strategy is clear and most appropriate to the client's objectives and KPIs Direct client servicing exposure with regular contact via weekly calls, campaign briefings and presenting performance in detail Complete client reporting and analyse campaign results extracting insight to provide recommendations for future activity Develop strong relationships with media owners and other service providers to select the most appropriate suppliers for campaigns. People Management Working with your line manager to ensure the effective management of more junior team members, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with line manager and team leadership to help train and develop junior team members. Leading by example to motivate and encourage those with less experience Operational Excellence The appropriate use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs. Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes. Support on the day-to-day QA process, minimizing errors and ensuring consistent and accurate adherence to process with both teams locally and in the Global Hub Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Skills & Experience Passionate about programmatic activation and driving continued excellence Confidence in core trading platforms, DV360, TTD and Amazon Ability to translate technical and complex points to non-technical audiences and coach others to do the same Analytically minded with an aptitude for handling large data sets to identify trends and actionable insights Ability to develop and execute comprehensive testing roadmaps in the Programmatic space - audience, media, creative Excellent communication skills, both verbal and written, will be particularly important in building & developing client and supplier relationships Ability to communicate effectively with people from all diverse backgrounds, cultures, countries Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( ) for more information on how we process the information you provide. Please note this is a UK based role and requires individuals to have the right to work in this location
Jul 01, 2025
Full time
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Wavemaker: A Leading WPP Media Brand Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together. Role Summary and Impact The Team: We are a team of approximately 5 people working on a mix of clients such as Jet2, Vimto, Dr Oetker. We are now looking for the new Programmatic Account Manager to come and join the growing Programmatic team based in Manchester. The Role: The Programmatic Account Manager will be responsible for managing and optimising campaigns. While also developing programmatic plans which exceed our client's expectations whether branding or ROI driven. Contributing to the execution of programmatic media activity you will work closely with the programmatic account director & global hub teams. To execute best in class programmatic strategy whilst developing insightful commentary through data analysis. Key Responsibilities Campaign Management Oversight of the implementation, management, and daily optimisation of campaign activity. To ensure that you excel in reaching your client objectives and KPIs Competently create media plans designed to achieve specified KPIs Understand the products and solutions that could be relevant for clients that have been developed within the group Take ownership of some elements of the testing plans of your clients and suggest innovative ideas for testing, including planning, executing & evaluating tests with methodical accuracy Client and Partner Management Create/design programmatic strategy for client portfolio, ensuring strategy is clear and most appropriate to the client's objectives and KPIs Direct client servicing exposure with regular contact via weekly calls, campaign briefings and presenting performance in detail Complete client reporting and analyse campaign results extracting insight to provide recommendations for future activity Develop strong relationships with media owners and other service providers to select the most appropriate suppliers for campaigns. People Management Working with your line manager to ensure the effective management of more junior team members, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with line manager and team leadership to help train and develop junior team members. Leading by example to motivate and encourage those with less experience Operational Excellence The appropriate use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs. Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes. Support on the day-to-day QA process, minimizing errors and ensuring consistent and accurate adherence to process with both teams locally and in the Global Hub Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Skills & Experience Passionate about programmatic activation and driving continued excellence Confidence in core trading platforms, DV360, TTD and Amazon Ability to translate technical and complex points to non-technical audiences and coach others to do the same Analytically minded with an aptitude for handling large data sets to identify trends and actionable insights Ability to develop and execute comprehensive testing roadmaps in the Programmatic space - audience, media, creative Excellent communication skills, both verbal and written, will be particularly important in building & developing client and supplier relationships Ability to communicate effectively with people from all diverse backgrounds, cultures, countries Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( ) for more information on how we process the information you provide. Please note this is a UK based role and requires individuals to have the right to work in this location
Job ID: Amazon Commercial Services (South Africa) (Pty) Ltd Amazon.co.za launched in South Africa in 2024! It is an exciting time to be part of a team that will continue to innovate to bring value, convenience, and delight to our customers around the world, and now to South Africa. Amazon is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our team. You will work directly with strategic vendor partners to develop and manage their business, acting as a liaison and executing joint business plans that improve value, selection and convenience across their business portfolio. The Associate Vendor Manager position offers an exciting introduction to our on-line retail business and a broad training ground for future success. This role will work directly with strategic and large vendors to grow their business through various levers including merchandising/marketing, new product launches, pricing, inventory management, and supply chain optimization. The Associate Vendor Manager will also work with multiple internal teams and management as they grow and improve their vendor's success at Amazon. This role will be both strategic and tactical. Key job responsibilities The Associate vendor specialist (AVS) role will be responsible for the following: • Acting as the 'business owner' for their vendors, possessing a complete understanding of internal and external variables that impact the business • Owning forecasting, monitoring, understanding and reporting on vendor, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives • Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor - autonomously • Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin • Managing Purchase Orders and In-Stock analysis for the strategic brands • Optimizing the online presence and content of each product on the brand's portfolio • Developing and executing marketing plans in order to drive awareness and purchases for the brand • Driving cross-category initiatives to improve operational process and deliver results The role offers a unique opportunity to work at the most innovative online retailer and to develop strong functional skills in online merchandising/ marketing, buying, planning and forecasting, pricing, and business analysis. Vendor Specialist roles offer opportunity for greater responsibility and advancement into a variety of roles including Merchandising, Vendor Management and Inventory Management. BASIC QUALIFICATIONS • Bachelor's degree or min 3-year Diploma • Minimum 2 years working Experience in either of the following areas: Account management/Customer Development, Buying, Business Management, Business Consulting, Project Management, Financial Analysis and/or Marketing. PREFERRED QUALIFICATIONS Skills, Knowledge and Abilities: • Demonstrated success in negotiations, influencing abilities and relationship management. • Able to work in an entrepreneurial start up type of environment • Ability to navigate ambiguity and lead initiatives that enhance vendor engagement. • Able to solve problems and initiate projects that lead to measurable positive business impact • Effective communication skills, both written and verbal, with an ability to communicate complex data and simplify information into clear action- oriented steps. Experience analyzing data to support business decisions. • Able to prioritize and manage multiple competing priorities in a fast-paced environment • Able to initiative projects and see them through from start to finish Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: May 7, 2025 (Updated about 1 month ago) Posted: June 25, 2025 (Updated 3 days ago) Posted: June 17, 2025 (Updated 12 days ago) Posted: May 7, 2025 (Updated about 1 month ago) Posted: October 7, 2024 (Updated 5 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 01, 2025
Full time
Job ID: Amazon Commercial Services (South Africa) (Pty) Ltd Amazon.co.za launched in South Africa in 2024! It is an exciting time to be part of a team that will continue to innovate to bring value, convenience, and delight to our customers around the world, and now to South Africa. Amazon is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our team. You will work directly with strategic vendor partners to develop and manage their business, acting as a liaison and executing joint business plans that improve value, selection and convenience across their business portfolio. The Associate Vendor Manager position offers an exciting introduction to our on-line retail business and a broad training ground for future success. This role will work directly with strategic and large vendors to grow their business through various levers including merchandising/marketing, new product launches, pricing, inventory management, and supply chain optimization. The Associate Vendor Manager will also work with multiple internal teams and management as they grow and improve their vendor's success at Amazon. This role will be both strategic and tactical. Key job responsibilities The Associate vendor specialist (AVS) role will be responsible for the following: • Acting as the 'business owner' for their vendors, possessing a complete understanding of internal and external variables that impact the business • Owning forecasting, monitoring, understanding and reporting on vendor, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives • Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor - autonomously • Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin • Managing Purchase Orders and In-Stock analysis for the strategic brands • Optimizing the online presence and content of each product on the brand's portfolio • Developing and executing marketing plans in order to drive awareness and purchases for the brand • Driving cross-category initiatives to improve operational process and deliver results The role offers a unique opportunity to work at the most innovative online retailer and to develop strong functional skills in online merchandising/ marketing, buying, planning and forecasting, pricing, and business analysis. Vendor Specialist roles offer opportunity for greater responsibility and advancement into a variety of roles including Merchandising, Vendor Management and Inventory Management. BASIC QUALIFICATIONS • Bachelor's degree or min 3-year Diploma • Minimum 2 years working Experience in either of the following areas: Account management/Customer Development, Buying, Business Management, Business Consulting, Project Management, Financial Analysis and/or Marketing. PREFERRED QUALIFICATIONS Skills, Knowledge and Abilities: • Demonstrated success in negotiations, influencing abilities and relationship management. • Able to work in an entrepreneurial start up type of environment • Ability to navigate ambiguity and lead initiatives that enhance vendor engagement. • Able to solve problems and initiate projects that lead to measurable positive business impact • Effective communication skills, both written and verbal, with an ability to communicate complex data and simplify information into clear action- oriented steps. Experience analyzing data to support business decisions. • Able to prioritize and manage multiple competing priorities in a fast-paced environment • Able to initiative projects and see them through from start to finish Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: May 7, 2025 (Updated about 1 month ago) Posted: June 25, 2025 (Updated 3 days ago) Posted: June 17, 2025 (Updated 12 days ago) Posted: May 7, 2025 (Updated about 1 month ago) Posted: October 7, 2024 (Updated 5 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Chessington • Competitive salary plus benefits • Full time We are looking for a CRM & Email Executive to join Team OB in our Support Office. As a CRM & Email Executive at OB, you will drive the performance of our email and CRM campaigns, as well as retention marketing initiatives that create personalised experiences, marketing automation and engaging content. Reporting to the CRM & Marketing Automation Lead, you will work with the wider marketing and e-commerce teams to develop and execute our email newsletter strategy, through the end-to-end process for email marketing campaigns and optimising cross-channel user journeys. You will leverage the data and functionality available in our CDXP to orchestrate omnichannel campaigns and personalised customer experiences tailored to a customer lifecycle status and preferences, driving customer engagement, conversion and retention across all channels. Using a data-driven approach, you will track channel performance and action insights to identify areas of opportunity for development and to prioritise CRM campaign strategy in line with business priorities and to maximise ROI. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB CRM & Email Executive will: • Work with campaign and merchandising teams to execute email newsletter strategy, feeding into topline campaign plans with historical learnings and observed performance trends • Manage email send calendar and audiences in line with deliverability best practices, as well as the A/B testing strategy, to identify opportunities to drive incremental revenue • Recommend ways to optimise content, engagement and conversion based product selection, back in stock opportunities and secondary content • Monitor email newsletter performance and base health, with a focus on lifecycle status monitoring and predictive models, identifying opportunities for development and optimisation to drive customer engagement, conversion and loyalty • Drive subscriber value and base growth with omnichannel lead generation initiatives such as data capture competitions and paid audience support • Brief our external technical partners with tasks to support email and CRM use cases, managing timelines and outputs and maintaining strong relationships • Develop and maintain strong relationships with key internal stakeholders, being a spokesperson for the CRM team and presenting to wider teams, championing CRM initiatives and exploring opportunities for collaboration • Ensure compliance of our email channel and CRM marketing initiatives in accordance with data protection rules • Evolve our best practice in-line with industry trends and innovations, challenging OB to advance our approach to align with evolving business needs. Including but not limited to omni-channel opportunities and new channels such as SMS • Generous employee discount up to 50% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Free membership for our Westfield Health Cash Plan • Free access to our onsite gym • Cycle to work scheme • Refer a Friend incentive • Quarterly free lunch • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Education and support through 360L eLearning platform What we look for: • Experience with ESPs / CDPs, experience with Bloomreach is beneficial • Experience within an email marketing and CRM focused or similar role, preferably in a retail or ecommerce environment • Proven capability to develop and execute successful CRM and email marketing campaigns and proficiency in email marketing platforms and best practices • Proactive, flexible and self-initiating nature with action orientated approach, problem-solving skills and ability to thrive in a fast-paced environment • Creative thinker with a passion for delivering innovative and impactful campaigns • Strong analytical skills, with the ability to interpret data and draw actionable insights • Excellent communication skills, both written and verbal, with an ability to write engaging copy with accurate spelling and punctuation and clearly and confidently present to key stakeholders • Strong attention to detail with a technical and methodical mindset • Ability to work independently, prioritise tasks accordingly, manage deadlines and communicate timelines • A good understanding of customer data points, compliance best practices and technical principles • Experience utilising reporting tools - Tableau, GA4 and CDP reporting functionality beneficial Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Jul 01, 2025
Full time
Chessington • Competitive salary plus benefits • Full time We are looking for a CRM & Email Executive to join Team OB in our Support Office. As a CRM & Email Executive at OB, you will drive the performance of our email and CRM campaigns, as well as retention marketing initiatives that create personalised experiences, marketing automation and engaging content. Reporting to the CRM & Marketing Automation Lead, you will work with the wider marketing and e-commerce teams to develop and execute our email newsletter strategy, through the end-to-end process for email marketing campaigns and optimising cross-channel user journeys. You will leverage the data and functionality available in our CDXP to orchestrate omnichannel campaigns and personalised customer experiences tailored to a customer lifecycle status and preferences, driving customer engagement, conversion and retention across all channels. Using a data-driven approach, you will track channel performance and action insights to identify areas of opportunity for development and to prioritise CRM campaign strategy in line with business priorities and to maximise ROI. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB CRM & Email Executive will: • Work with campaign and merchandising teams to execute email newsletter strategy, feeding into topline campaign plans with historical learnings and observed performance trends • Manage email send calendar and audiences in line with deliverability best practices, as well as the A/B testing strategy, to identify opportunities to drive incremental revenue • Recommend ways to optimise content, engagement and conversion based product selection, back in stock opportunities and secondary content • Monitor email newsletter performance and base health, with a focus on lifecycle status monitoring and predictive models, identifying opportunities for development and optimisation to drive customer engagement, conversion and loyalty • Drive subscriber value and base growth with omnichannel lead generation initiatives such as data capture competitions and paid audience support • Brief our external technical partners with tasks to support email and CRM use cases, managing timelines and outputs and maintaining strong relationships • Develop and maintain strong relationships with key internal stakeholders, being a spokesperson for the CRM team and presenting to wider teams, championing CRM initiatives and exploring opportunities for collaboration • Ensure compliance of our email channel and CRM marketing initiatives in accordance with data protection rules • Evolve our best practice in-line with industry trends and innovations, challenging OB to advance our approach to align with evolving business needs. Including but not limited to omni-channel opportunities and new channels such as SMS • Generous employee discount up to 50% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Free membership for our Westfield Health Cash Plan • Free access to our onsite gym • Cycle to work scheme • Refer a Friend incentive • Quarterly free lunch • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Education and support through 360L eLearning platform What we look for: • Experience with ESPs / CDPs, experience with Bloomreach is beneficial • Experience within an email marketing and CRM focused or similar role, preferably in a retail or ecommerce environment • Proven capability to develop and execute successful CRM and email marketing campaigns and proficiency in email marketing platforms and best practices • Proactive, flexible and self-initiating nature with action orientated approach, problem-solving skills and ability to thrive in a fast-paced environment • Creative thinker with a passion for delivering innovative and impactful campaigns • Strong analytical skills, with the ability to interpret data and draw actionable insights • Excellent communication skills, both written and verbal, with an ability to write engaging copy with accurate spelling and punctuation and clearly and confidently present to key stakeholders • Strong attention to detail with a technical and methodical mindset • Ability to work independently, prioritise tasks accordingly, manage deadlines and communicate timelines • A good understanding of customer data points, compliance best practices and technical principles • Experience utilising reporting tools - Tableau, GA4 and CDP reporting functionality beneficial Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on . The Chief Technology Officer Organization's vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization. As a product manager in Digital Workplace, you are an essential member of the real time meeting experience product team, who connects the product strategy and vision to the delivery of continual product value leveraging your expertise to enhance, integrate and implement capabilities that enable colleagues have the best and most consistent meeting experience every day. You are responsible for developing and delivering a backlog aligned to the product roadmap, working closely with our engineering partners and other key stakeholders to maximize the impact of capabilities to our colleagues. Data and colleague sentiment will be the cornerstone of your direction and decision-making process, coupled with industry, market and analyst input & trends to deliver outcomes which deliver better business outcomes for the enterprise. In this role you will apply your outcome driven mindset to design, develop, and manage delivery throughout the product lifecycle (discovery, design, development, test and release) for a group of related products, providing ongoing value through features, integrations and capabilities, including retirement of end-of-life technology. You will do this by enabling cross-functional collaboration to deliver PI planning, backlog prioritization & refinement, development through sprints backlogs, and planning demonstrating active participation across all phases of the iteration process by. Additionally, you will handle vendor-facing activities with our web conferencing provider. Reports to a Director or VP in a Product Management organization within a Business, AXP Staff Group, or Technology Shared Services team. Typically co-located with the product engineering team. Maintains strong knowledge and experience of industry standard digital meeting products, industry and marketplace trends, how these align to the colleague value proposition and applies a colleague centric mindset to delivering outcomes Evaluates strategic direction and ensure alignment to the vision, ensuring roadmap and backlog remain accurate and fit for purpose while building consensus and delivering iterative development Serves as subject matter expert for products or related group of products leveraging in-depth knowledge of industry practices and trends. Conducts extensive, strategic analysis to provide consistent and competitive recommendations. Leads cross-functional sessions with teams that include Product, Technology, and other adjacent teams/functions Translates product roadmap into well-defined product requirements, stories and acceptance criteria by owning creation of the product backlog. Reviews and accepts completed user stories Partners to ensure delivery of the best colleague experience, through development, test and release limited by UX and technical constraints Conducts product sprint demos in partnership alongside engineering to cross-functional teams and colleagues Collaborates cross-functionally with Product peers, Engineering, key stakeholders and 3rd party vendors to identify and deliver ongoing product value enhancements Delivers against release readiness and Go to Market standards, ensuring key aspects of the release experience including Change Checklist, Release Board, Product Pilot, Communication, Training and Colleague Sentiment Analysis are production ready Partners closely with analytics team to leverage data and colleague sentiment as a core principle, by defining product metrics, leveraging data to drive product decisions and evaluating data as a product performance outcome metric. Reviews test plans and participates in UAT for product changes. Identifies technical problems and facilitates resolution of complex risks, issues, and changes aligned to product management initiatives and processes, taking ownership for leadership updates and ensuring resolution/mitigation alignment with adjacent groups. Conducts research & analysis to execute against strategy, support decision making and taking accountability for driving product development ideation, and enhancements. Sharing insights with internal teams for review, validation and challenging Research demands, risks, and regulatory environment as applicable to develop products and analyzes potential implications to existing products. Ensuring adherence to standards across privacy, risk, compliance and general counsel. Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products Where appropriate produces materials for leadership presentations and product governance meetings including boards Initiates and completes research and analyses requiring in-depth knowledge of the product and regulatory environment for various product strategies to drive product development or improvements. Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products Continuously evaluates commercials (economics) behind current and new products to ensure accurate and justifiable return on investment, considering strategies to demonstrate ROI using outcome and value metrics, participating in presentation of analysis Manages and presents materials for product governance meetings. Responds to inquiries and demands from stakeholders across the organization. Interacts with clients, regulators, vendors and other industry participants as necessary. Partners with wider product team to align on new products, capabilities or integrations to elevate the colleague experience. Researches, develops, and delivers analysis for presentations and reports delivered internally Demonstrates role model behaviors, leading and mentoring associate product managers alongside sharing expertise with the broader Digital Workplace product management community Responsible for a small to mid-size product in whole or a large-scale functionality Main interface between the Business and Technology organizations for product development Both product and technology focused and may be responsible for a Product in whole or large-scale functionality within a product Responsible for driving product outcomes 4+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy Experience with rapid and iterative software development methodologies Proven track record managing large, complex features or products with multiple partners Bachelor's Degree in related field required; advanced degree preferred Experience of product management of enterprise scale meeting platforms would be desirable (e.g. Webex, Zoom, Teams and Google Meet) Familiarity with reporting/analytical applications Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents . click apply for full job details
Jul 01, 2025
Full time
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on . The Chief Technology Officer Organization's vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization. As a product manager in Digital Workplace, you are an essential member of the real time meeting experience product team, who connects the product strategy and vision to the delivery of continual product value leveraging your expertise to enhance, integrate and implement capabilities that enable colleagues have the best and most consistent meeting experience every day. You are responsible for developing and delivering a backlog aligned to the product roadmap, working closely with our engineering partners and other key stakeholders to maximize the impact of capabilities to our colleagues. Data and colleague sentiment will be the cornerstone of your direction and decision-making process, coupled with industry, market and analyst input & trends to deliver outcomes which deliver better business outcomes for the enterprise. In this role you will apply your outcome driven mindset to design, develop, and manage delivery throughout the product lifecycle (discovery, design, development, test and release) for a group of related products, providing ongoing value through features, integrations and capabilities, including retirement of end-of-life technology. You will do this by enabling cross-functional collaboration to deliver PI planning, backlog prioritization & refinement, development through sprints backlogs, and planning demonstrating active participation across all phases of the iteration process by. Additionally, you will handle vendor-facing activities with our web conferencing provider. Reports to a Director or VP in a Product Management organization within a Business, AXP Staff Group, or Technology Shared Services team. Typically co-located with the product engineering team. Maintains strong knowledge and experience of industry standard digital meeting products, industry and marketplace trends, how these align to the colleague value proposition and applies a colleague centric mindset to delivering outcomes Evaluates strategic direction and ensure alignment to the vision, ensuring roadmap and backlog remain accurate and fit for purpose while building consensus and delivering iterative development Serves as subject matter expert for products or related group of products leveraging in-depth knowledge of industry practices and trends. Conducts extensive, strategic analysis to provide consistent and competitive recommendations. Leads cross-functional sessions with teams that include Product, Technology, and other adjacent teams/functions Translates product roadmap into well-defined product requirements, stories and acceptance criteria by owning creation of the product backlog. Reviews and accepts completed user stories Partners to ensure delivery of the best colleague experience, through development, test and release limited by UX and technical constraints Conducts product sprint demos in partnership alongside engineering to cross-functional teams and colleagues Collaborates cross-functionally with Product peers, Engineering, key stakeholders and 3rd party vendors to identify and deliver ongoing product value enhancements Delivers against release readiness and Go to Market standards, ensuring key aspects of the release experience including Change Checklist, Release Board, Product Pilot, Communication, Training and Colleague Sentiment Analysis are production ready Partners closely with analytics team to leverage data and colleague sentiment as a core principle, by defining product metrics, leveraging data to drive product decisions and evaluating data as a product performance outcome metric. Reviews test plans and participates in UAT for product changes. Identifies technical problems and facilitates resolution of complex risks, issues, and changes aligned to product management initiatives and processes, taking ownership for leadership updates and ensuring resolution/mitigation alignment with adjacent groups. Conducts research & analysis to execute against strategy, support decision making and taking accountability for driving product development ideation, and enhancements. Sharing insights with internal teams for review, validation and challenging Research demands, risks, and regulatory environment as applicable to develop products and analyzes potential implications to existing products. Ensuring adherence to standards across privacy, risk, compliance and general counsel. Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products Where appropriate produces materials for leadership presentations and product governance meetings including boards Initiates and completes research and analyses requiring in-depth knowledge of the product and regulatory environment for various product strategies to drive product development or improvements. Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products Continuously evaluates commercials (economics) behind current and new products to ensure accurate and justifiable return on investment, considering strategies to demonstrate ROI using outcome and value metrics, participating in presentation of analysis Manages and presents materials for product governance meetings. Responds to inquiries and demands from stakeholders across the organization. Interacts with clients, regulators, vendors and other industry participants as necessary. Partners with wider product team to align on new products, capabilities or integrations to elevate the colleague experience. Researches, develops, and delivers analysis for presentations and reports delivered internally Demonstrates role model behaviors, leading and mentoring associate product managers alongside sharing expertise with the broader Digital Workplace product management community Responsible for a small to mid-size product in whole or a large-scale functionality Main interface between the Business and Technology organizations for product development Both product and technology focused and may be responsible for a Product in whole or large-scale functionality within a product Responsible for driving product outcomes 4+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy Experience with rapid and iterative software development methodologies Proven track record managing large, complex features or products with multiple partners Bachelor's Degree in related field required; advanced degree preferred Experience of product management of enterprise scale meeting platforms would be desirable (e.g. Webex, Zoom, Teams and Google Meet) Familiarity with reporting/analytical applications Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents . click apply for full job details
Chessington • Competitive salary plus benefits • Full time We are looking for a CRM & Email Executive to join Team OB in our Support Office. As a CRM & Email Executive at OB, you will drive the performance of our email and CRM campaigns, as well as retention marketing initiatives that create personalised experiences, marketing automation and engaging content. Reporting to the CRM & Marketing Automation Lead, you will work with the wider marketing and e-commerce teams to develop and execute our email newsletter strategy, through the end-to-end process for email marketing campaigns and optimising cross-channel user journeys. You will leverage the data and functionality available in our CDXP to orchestrate omnichannel campaigns and personalised customer experiences tailored to a customer lifecycle status and preferences, driving customer engagement, conversion and retention across all channels. Using a data-driven approach, you will track channel performance and action insights to identify areas of opportunity for development and to prioritise CRM campaign strategy in line with business priorities and to maximise ROI. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB CRM & Email Executive will: • Work with campaign and merchandising teams to execute email newsletter strategy, feeding into topline campaign plans with historical learnings and observed performance trends • Manage email send calendar and audiences in line with deliverability best practices, as well as the A/B testing strategy, to identify opportunities to drive incremental revenue • Recommend ways to optimise content, engagement and conversion based product selection, back in stock opportunities and secondary content • Monitor email newsletter performance and base health, with a focus on lifecycle status monitoring and predictive models, identifying opportunities for development and optimisation to drive customer engagement, conversion and loyalty • Drive subscriber value and base growth with omnichannel lead generation initiatives such as data capture competitions and paid audience support • Brief our external technical partners with tasks to support email and CRM use cases, managing timelines and outputs and maintaining strong relationships • Develop and maintain strong relationships with key internal stakeholders, being a spokesperson for the CRM team and presenting to wider teams, championing CRM initiatives and exploring opportunities for collaboration • Ensure compliance of our email channel and CRM marketing initiatives in accordance with data protection rules • Evolve our best practice in-line with industry trends and innovations, challenging OB to advance our approach to align with evolving business needs. Including but not limited to omni-channel opportunities and new channels such as SMS • Generous employee discount up to 50% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Free membership for our Westfield Health Cash Plan • Free access to our onsite gym • Cycle to work scheme • Refer a Friend incentive • Quarterly free lunch • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Education and support through 360L eLearning platform What we look for: • Experience with ESPs / CDPs, experience with Bloomreach is beneficial • Experience within an email marketing and CRM focused or similar role, preferably in a retail or ecommerce environment • Proven capability to develop and execute successful CRM and email marketing campaigns and proficiency in email marketing platforms and best practices • Proactive, flexible and self-initiating nature with action orientated approach, problem-solving skills and ability to thrive in a fast-paced environment • Creative thinker with a passion for delivering innovative and impactful campaigns • Strong analytical skills, with the ability to interpret data and draw actionable insights • Excellent communication skills, both written and verbal, with an ability to write engaging copy with accurate spelling and punctuation and clearly and confidently present to key stakeholders • Strong attention to detail with a technical and methodical mindset • Ability to work independently, prioritise tasks accordingly, manage deadlines and communicate timelines • A good understanding of customer data points, compliance best practices and technical principles • Experience utilising reporting tools - Tableau, GA4 and CDP reporting functionality beneficial Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Jul 01, 2025
Full time
Chessington • Competitive salary plus benefits • Full time We are looking for a CRM & Email Executive to join Team OB in our Support Office. As a CRM & Email Executive at OB, you will drive the performance of our email and CRM campaigns, as well as retention marketing initiatives that create personalised experiences, marketing automation and engaging content. Reporting to the CRM & Marketing Automation Lead, you will work with the wider marketing and e-commerce teams to develop and execute our email newsletter strategy, through the end-to-end process for email marketing campaigns and optimising cross-channel user journeys. You will leverage the data and functionality available in our CDXP to orchestrate omnichannel campaigns and personalised customer experiences tailored to a customer lifecycle status and preferences, driving customer engagement, conversion and retention across all channels. Using a data-driven approach, you will track channel performance and action insights to identify areas of opportunity for development and to prioritise CRM campaign strategy in line with business priorities and to maximise ROI. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo. We offer hybrid working with a split of 3 days in the office and 2 days home working per week, and are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role An OB CRM & Email Executive will: • Work with campaign and merchandising teams to execute email newsletter strategy, feeding into topline campaign plans with historical learnings and observed performance trends • Manage email send calendar and audiences in line with deliverability best practices, as well as the A/B testing strategy, to identify opportunities to drive incremental revenue • Recommend ways to optimise content, engagement and conversion based product selection, back in stock opportunities and secondary content • Monitor email newsletter performance and base health, with a focus on lifecycle status monitoring and predictive models, identifying opportunities for development and optimisation to drive customer engagement, conversion and loyalty • Drive subscriber value and base growth with omnichannel lead generation initiatives such as data capture competitions and paid audience support • Brief our external technical partners with tasks to support email and CRM use cases, managing timelines and outputs and maintaining strong relationships • Develop and maintain strong relationships with key internal stakeholders, being a spokesperson for the CRM team and presenting to wider teams, championing CRM initiatives and exploring opportunities for collaboration • Ensure compliance of our email channel and CRM marketing initiatives in accordance with data protection rules • Evolve our best practice in-line with industry trends and innovations, challenging OB to advance our approach to align with evolving business needs. Including but not limited to omni-channel opportunities and new channels such as SMS • Generous employee discount up to 50% off all OB products • Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support • Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service • Annual discretionary profit related bonus scheme • Free membership for our Westfield Health Cash Plan • Free access to our onsite gym • Cycle to work scheme • Refer a Friend incentive • Quarterly free lunch • Enhanced maternity, paternity, adoption and shared parental leave • Equity, Diversity and Inclusivity Voice network and EDI team • Education and support through 360L eLearning platform What we look for: • Experience with ESPs / CDPs, experience with Bloomreach is beneficial • Experience within an email marketing and CRM focused or similar role, preferably in a retail or ecommerce environment • Proven capability to develop and execute successful CRM and email marketing campaigns and proficiency in email marketing platforms and best practices • Proactive, flexible and self-initiating nature with action orientated approach, problem-solving skills and ability to thrive in a fast-paced environment • Creative thinker with a passion for delivering innovative and impactful campaigns • Strong analytical skills, with the ability to interpret data and draw actionable insights • Excellent communication skills, both written and verbal, with an ability to write engaging copy with accurate spelling and punctuation and clearly and confidently present to key stakeholders • Strong attention to detail with a technical and methodical mindset • Ability to work independently, prioritise tasks accordingly, manage deadlines and communicate timelines • A good understanding of customer data points, compliance best practices and technical principles • Experience utilising reporting tools - Tableau, GA4 and CDP reporting functionality beneficial Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
