2nd Line Support Technician Cambridge Outskirts £30,000 to £36,000 Still getting your weekend interrupted by the same unstable server because management refuses to fund a permanent fix? You need to leave. If you are a 2nd line support technician, you know the exhausting drain of working in a chaotic environment. You want to lead on major infrastructure projects, influence client cloud strategies, and actually solve root issues, but instead, you are stuck firefighting the same preventable tickets over and over because no one invests in long term solutions. It does not have to be that way. We are partnering with a leading technology and digital services company on the outskirts of Cambridge that actively structures workloads to protect your mental well being. They believe a burnt out technician cannot deliver great service. That is why they give you a balanced, squad supported schedule, giving you the time to actually take technical ownership of Office 365 migrations, network setups, and Intune deployments, whilst offering genuine pathways to specialise and move into senior engineering or management. The Benefits Unmatched Work Life Balance: Start with 33 days of holiday scaling up to 35, flexible working options, hybrid working after probation, and open plan offices with breakout gaming setups and BBQ spaces. Health and Well being First: Full Vitality private health insurance, Aviva Smart Health with 24/7 digital GPs, short term sick pay, income protection, and free, confidential personal life coach access. Continuous Reward and Growth: Clear technical progression plans tailored to your goals, regular salary reviews, monthly performance awards, a green electric car scheme, and extensive Perkbox benefits. The Role You will provide high touch remote and on site infrastructure support across small to medium sized business networks. Rather than just closing tickets mindlessly, you will take the technical lead on server installs, sharepoint deployments, and complex Azure AD work. Supported by regular Lunch and Learn sessions, you will look after everything from router installations and SSL VPN configuration to complex email migrations and DNS management for a diverse client base. Are You the Right Fit? To excel here, you need a strong structured approach to problem solving and excellent client facing DNA. You must bring proven troubleshooting skills across Active Directory, Microsoft Intune, network switches, and Acronis backups. Ideally, you have two or more years of experience supporting SMEs within an MSP or outsourced IT environment. A full UK driving licence is essential for client site visits. Valid Right to Work in the UK is required. The Next Step At CloudScope Group, we do not just fill seats; we open doors to better careers. If you are ready to trade chaotic firefighting for a structured infrastructure role where you can actually progress your technical skill set, let's have a low pressure conversation today.
Aug 25, 2026
Full time
2nd Line Support Technician Cambridge Outskirts £30,000 to £36,000 Still getting your weekend interrupted by the same unstable server because management refuses to fund a permanent fix? You need to leave. If you are a 2nd line support technician, you know the exhausting drain of working in a chaotic environment. You want to lead on major infrastructure projects, influence client cloud strategies, and actually solve root issues, but instead, you are stuck firefighting the same preventable tickets over and over because no one invests in long term solutions. It does not have to be that way. We are partnering with a leading technology and digital services company on the outskirts of Cambridge that actively structures workloads to protect your mental well being. They believe a burnt out technician cannot deliver great service. That is why they give you a balanced, squad supported schedule, giving you the time to actually take technical ownership of Office 365 migrations, network setups, and Intune deployments, whilst offering genuine pathways to specialise and move into senior engineering or management. The Benefits Unmatched Work Life Balance: Start with 33 days of holiday scaling up to 35, flexible working options, hybrid working after probation, and open plan offices with breakout gaming setups and BBQ spaces. Health and Well being First: Full Vitality private health insurance, Aviva Smart Health with 24/7 digital GPs, short term sick pay, income protection, and free, confidential personal life coach access. Continuous Reward and Growth: Clear technical progression plans tailored to your goals, regular salary reviews, monthly performance awards, a green electric car scheme, and extensive Perkbox benefits. The Role You will provide high touch remote and on site infrastructure support across small to medium sized business networks. Rather than just closing tickets mindlessly, you will take the technical lead on server installs, sharepoint deployments, and complex Azure AD work. Supported by regular Lunch and Learn sessions, you will look after everything from router installations and SSL VPN configuration to complex email migrations and DNS management for a diverse client base. Are You the Right Fit? To excel here, you need a strong structured approach to problem solving and excellent client facing DNA. You must bring proven troubleshooting skills across Active Directory, Microsoft Intune, network switches, and Acronis backups. Ideally, you have two or more years of experience supporting SMEs within an MSP or outsourced IT environment. A full UK driving licence is essential for client site visits. Valid Right to Work in the UK is required. The Next Step At CloudScope Group, we do not just fill seats; we open doors to better careers. If you are ready to trade chaotic firefighting for a structured infrastructure role where you can actually progress your technical skill set, let's have a low pressure conversation today.
3rd Line Service Desk Engineer, Oxford, COR7593 Looking to join a growing IT services business where you'll have real influence, work with a broad range of technologies, and be part of a close-knit team? Do you enjoy solving complex technical problems, supporting customers directly, and getting involved in infrastructure projects? If so, this could be the perfect next step in your career. The Role As a 3rd Line Service Desk Engineer, you'll act as a senior escalation point for technical issues across a varied client base, taking ownership of complex incidents through to resolution. You'll be involved in supporting and maintaining cloud, infrastructure, networking and security technologies, while also contributing to projects including migrations, upgrades and new deployments. This is a varied role that combines technical support, project delivery and regular customer interaction, both remotely and on-site. You'll work closely with other engineers and play a key role in delivering a high standard of service to customers. The Company Our client is an established and growing Managed Service Provider delivering tailored IT support, consultancy and technology solutions to businesses across a range of sectors. They pride themselves on building long-term customer relationships, delivering excellent service and maintaining a collaborative, supportive working environment. The team is close-knit, friendly and highly technical, offering plenty of opportunities to learn new technologies, gain certifications and develop your career. What's Required? Strong experience within IT Support, Infrastructure or Managed Services Experience supporting Microsoft 365, Azure, Active Directory and Windows Server environments Good understanding of networking technologies, including switches, wireless and firewalls PowerShell scripting and automation experience Excellent troubleshooting and problem-solving skills Full UK driving licence and access to your own vehicle Any experience with Linux, Mac, cyber security tools, backup solutions, hosted telephony or MSP environments would be highly beneficial. This is an excellent opportunity for either an experienced 2nd Line Engineer ready to step up, or an established 3rd Line Engineer looking to broaden their technical exposure within a growing MSP environment. 3rd Line Service Desk Engineer, Oxford, COR Corriculo is an employment agency and employment business.
Aug 24, 2026
Full time
3rd Line Service Desk Engineer, Oxford, COR7593 Looking to join a growing IT services business where you'll have real influence, work with a broad range of technologies, and be part of a close-knit team? Do you enjoy solving complex technical problems, supporting customers directly, and getting involved in infrastructure projects? If so, this could be the perfect next step in your career. The Role As a 3rd Line Service Desk Engineer, you'll act as a senior escalation point for technical issues across a varied client base, taking ownership of complex incidents through to resolution. You'll be involved in supporting and maintaining cloud, infrastructure, networking and security technologies, while also contributing to projects including migrations, upgrades and new deployments. This is a varied role that combines technical support, project delivery and regular customer interaction, both remotely and on-site. You'll work closely with other engineers and play a key role in delivering a high standard of service to customers. The Company Our client is an established and growing Managed Service Provider delivering tailored IT support, consultancy and technology solutions to businesses across a range of sectors. They pride themselves on building long-term customer relationships, delivering excellent service and maintaining a collaborative, supportive working environment. The team is close-knit, friendly and highly technical, offering plenty of opportunities to learn new technologies, gain certifications and develop your career. What's Required? Strong experience within IT Support, Infrastructure or Managed Services Experience supporting Microsoft 365, Azure, Active Directory and Windows Server environments Good understanding of networking technologies, including switches, wireless and firewalls PowerShell scripting and automation experience Excellent troubleshooting and problem-solving skills Full UK driving licence and access to your own vehicle Any experience with Linux, Mac, cyber security tools, backup solutions, hosted telephony or MSP environments would be highly beneficial. This is an excellent opportunity for either an experienced 2nd Line Engineer ready to step up, or an established 3rd Line Engineer looking to broaden their technical exposure within a growing MSP environment. 3rd Line Service Desk Engineer, Oxford, COR Corriculo is an employment agency and employment business.
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 24, 2026
Full time
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
IT Support Engineer (1st / 2nd Line) Location: Hoddesdon Salary: Competitive Contract: Permanent, Full Time Travel: Occasional travel to sites across UK&I Yolk Recruitment is supporting a growing organisation with the recruitment of an IT Support Engineer to join its internal IT team. This is a hands-on 1st and 2nd line role supporting users across a multi-site environment. You'll take ownership of incidents from initial triage through to resolution, working across Microsoft 365, Active Directory / Entra ID, endpoint security and general desktop support. What you'll be doing Providing 1st and 2nd line support across desktops, laptops, mobiles, printers and peripherals Managing and resolving support tickets in line with SLAs Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint Managing users and access through Active Directory / Entra ID Supporting MFA, Conditional Access and Microsoft Defender Deploying and managing devices through Microsoft Intune / Endpoint Manager Supporting joiners, movers and leavers Assisting with patching, vulnerability remediation and endpoint security Supporting IT asset, licence and subscription management Troubleshooting basic networking and connectivity issues Maintaining IT documentation and knowledge base articles What you'll bring You'll have previous experience within an IT Support, Helpdesk or Desktop Support position, alongside: Strong Windows desktop support experience Good working knowledge of Microsoft 365 Experience with Active Directory / Entra ID Exposure to Microsoft Defender / Advanced Threat Protection Basic networking knowledge Experience supporting remote or multi-site users Strong troubleshooting and communication skills Experience with Microsoft Intune, Azure, Dynamics 365 Business Central, Power Platform, Paxton, Time & Attendance systems or Splicecom PBX would be advantageous, but isn't essential. What's in it for you? You'll join a collaborative IT team operating in a modern Microsoft-first environment, with exposure to cloud, security and endpoint management technologies. There's also genuine scope to develop towards senior support, infrastructure or specialist positions. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Aug 24, 2026
Full time
IT Support Engineer (1st / 2nd Line) Location: Hoddesdon Salary: Competitive Contract: Permanent, Full Time Travel: Occasional travel to sites across UK&I Yolk Recruitment is supporting a growing organisation with the recruitment of an IT Support Engineer to join its internal IT team. This is a hands-on 1st and 2nd line role supporting users across a multi-site environment. You'll take ownership of incidents from initial triage through to resolution, working across Microsoft 365, Active Directory / Entra ID, endpoint security and general desktop support. What you'll be doing Providing 1st and 2nd line support across desktops, laptops, mobiles, printers and peripherals Managing and resolving support tickets in line with SLAs Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint Managing users and access through Active Directory / Entra ID Supporting MFA, Conditional Access and Microsoft Defender Deploying and managing devices through Microsoft Intune / Endpoint Manager Supporting joiners, movers and leavers Assisting with patching, vulnerability remediation and endpoint security Supporting IT asset, licence and subscription management Troubleshooting basic networking and connectivity issues Maintaining IT documentation and knowledge base articles What you'll bring You'll have previous experience within an IT Support, Helpdesk or Desktop Support position, alongside: Strong Windows desktop support experience Good working knowledge of Microsoft 365 Experience with Active Directory / Entra ID Exposure to Microsoft Defender / Advanced Threat Protection Basic networking knowledge Experience supporting remote or multi-site users Strong troubleshooting and communication skills Experience with Microsoft Intune, Azure, Dynamics 365 Business Central, Power Platform, Paxton, Time & Attendance systems or Splicecom PBX would be advantageous, but isn't essential. What's in it for you? You'll join a collaborative IT team operating in a modern Microsoft-first environment, with exposure to cloud, security and endpoint management technologies. There's also genuine scope to develop towards senior support, infrastructure or specialist positions. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Aug 24, 2026
Full time
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
We are looking for an enthusiastic IT Support Engineer to provide on-site IT support within a school environment in Croydon. This is an excellent opportunity to work with modern technologies and support a growing IT infrastructure that underpins teaching and learning. Croydon, London £25,000 - £30,000 Key Responsibilities Provide 1st and 2nd line IT support to staff and users. Troubleshoot and resolve hardware, software, and network issues. Administer and maintain the school's IT systems and network. Support PCs, laptops, mobile devices, and audio-visual equipment. Ensure users are kept informed throughout the resolution process. Skills & Experience Experience supporting some of the following technologies: Windows 11 and Microsoft 365 Microsoft Server 2019 / 2022 / 2025 Wired and wireless networks, firewalls, and content filtering PCs, laptops, mobile devices, and AV systems About You Strong customer service and communication skills. Logical problem-solver with a proactive approach. Passionate about technology and helping users of varying technical abilities. Relevant IT qualifications are advantageous. Additional Information Ongoing training and development provided. Applicants must live within a commutable distance of Croydon. An enhanced DBS check will be required for the successful candidate.
Aug 24, 2026
Full time
We are looking for an enthusiastic IT Support Engineer to provide on-site IT support within a school environment in Croydon. This is an excellent opportunity to work with modern technologies and support a growing IT infrastructure that underpins teaching and learning. Croydon, London £25,000 - £30,000 Key Responsibilities Provide 1st and 2nd line IT support to staff and users. Troubleshoot and resolve hardware, software, and network issues. Administer and maintain the school's IT systems and network. Support PCs, laptops, mobile devices, and audio-visual equipment. Ensure users are kept informed throughout the resolution process. Skills & Experience Experience supporting some of the following technologies: Windows 11 and Microsoft 365 Microsoft Server 2019 / 2022 / 2025 Wired and wireless networks, firewalls, and content filtering PCs, laptops, mobile devices, and AV systems About You Strong customer service and communication skills. Logical problem-solver with a proactive approach. Passionate about technology and helping users of varying technical abilities. Relevant IT qualifications are advantageous. Additional Information Ongoing training and development provided. Applicants must live within a commutable distance of Croydon. An enhanced DBS check will be required for the successful candidate.
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 24, 2026
Full time
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 24, 2026
Full time
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Role: IT Support Engineer Salary: £35,000 to £40,000 + Bonus + Excellent Benefits Location: London (Office based) Working Hours: 8:30am to 4:30pm or 9:00am to 5:00pm An established insurance organisation is looking for an enthusiastic IT Support Engineer to join its internal IT team. This is an excellent opportunity for an IT Support Engineer looking to move beyond a traditional support role. Alongside supporting users and maintaining core infrastructure, the IT Support Engineer be heavily involved in a wide variety of infrastructure and cloud projects, giving you exposure to technologies and responsibilities that are often reserved for more senior engineers. The IT Support Engineer will work across Microsoft technologies, virtualisation and infrastructure, helping deliver projects including cloud migration, system upgrades and security enhancements while receiving ongoing training and funded certifications to support your career progression. Responsibilities - IT Support Engineer Deliver 1st, 2nd and 3rd line support across Microsoft infrastructure and business systems. Administer Microsoft 365, Active Directory and Microsoft Intune. Play a key role in infrastructure projects including system upgrades, cloud migration initiatives, platform improvements and technology refreshes. Configure and manage Microsoft Intune, including device enrolment, application deployment, Data Loss Prevention and security policies. Manage user accounts, permissions, access requests and Group Policies. Support Hyper V, VMware and virtualised environments. Perform patching, maintenance and infrastructure optimisation. Support networking, telephony and wider infrastructure technologies. Work closely with infrastructure, development and application teams on business improvement projects. Essential Skills - IT Support Engineer Commercial experience administering Microsoft 365 Strong Active Directory administration experience, including Group Policy management Experience supporting Microsoft Intune Working knowledge of Microsoft Entra ID Experience providing 2nd and 3rd line IT support Excellent troubleshooting and customer service skills Desirable Skills - IT Support Engineer VMware or Hyper V Microsoft 365 migration projects Intune device enrolment, application control and Data Loss Prevention 3CX or other VoIP platforms Linux Networking If you are interested in this role then please apply with a copy of your most up to date CV.
Aug 24, 2026
Full time
Role: IT Support Engineer Salary: £35,000 to £40,000 + Bonus + Excellent Benefits Location: London (Office based) Working Hours: 8:30am to 4:30pm or 9:00am to 5:00pm An established insurance organisation is looking for an enthusiastic IT Support Engineer to join its internal IT team. This is an excellent opportunity for an IT Support Engineer looking to move beyond a traditional support role. Alongside supporting users and maintaining core infrastructure, the IT Support Engineer be heavily involved in a wide variety of infrastructure and cloud projects, giving you exposure to technologies and responsibilities that are often reserved for more senior engineers. The IT Support Engineer will work across Microsoft technologies, virtualisation and infrastructure, helping deliver projects including cloud migration, system upgrades and security enhancements while receiving ongoing training and funded certifications to support your career progression. Responsibilities - IT Support Engineer Deliver 1st, 2nd and 3rd line support across Microsoft infrastructure and business systems. Administer Microsoft 365, Active Directory and Microsoft Intune. Play a key role in infrastructure projects including system upgrades, cloud migration initiatives, platform improvements and technology refreshes. Configure and manage Microsoft Intune, including device enrolment, application deployment, Data Loss Prevention and security policies. Manage user accounts, permissions, access requests and Group Policies. Support Hyper V, VMware and virtualised environments. Perform patching, maintenance and infrastructure optimisation. Support networking, telephony and wider infrastructure technologies. Work closely with infrastructure, development and application teams on business improvement projects. Essential Skills - IT Support Engineer Commercial experience administering Microsoft 365 Strong Active Directory administration experience, including Group Policy management Experience supporting Microsoft Intune Working knowledge of Microsoft Entra ID Experience providing 2nd and 3rd line IT support Excellent troubleshooting and customer service skills Desirable Skills - IT Support Engineer VMware or Hyper V Microsoft 365 migration projects Intune device enrolment, application control and Data Loss Prevention 3CX or other VoIP platforms Linux Networking If you are interested in this role then please apply with a copy of your most up to date CV.
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 24, 2026
Full time
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 24, 2026
Full time
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
IT Support Engineer Location: Gloucester Salary: Up to £32,000 per annum Position: Permanent, Full-time Our client, an established IT services and managed technology provider, is looking for an IT Support Engineer to join their growing technical team in Gloucester. This is a great opportunity for a capable 1st/2nd Line Engineer who wants to broaden their technical experience and take on more responsibility across Microsoft 365, networking, cloud technologies and infrastructure. Rather than being limited to service desk support, you'll have the opportunity to troubleshoot more complex issues, contribute to technical projects and occasionally visit customer sites to complete installations and resolve problems. What you'll do Provide 1st and 2nd Line technical support across a varied customer base Troubleshoot Microsoft 365, Windows and general infrastructure issues Support Microsoft 365 administration, migrations and deployments Work with Microsoft Intune and modern workplace technologies Diagnose networking issues across IP addressing, routers, switches, Wi-Fi and connectivity Assist with firewall configuration and troubleshooting Support hardware, telecoms and VoIP environments Take ownership of technical issues through to resolution Complete installations, fixes and project work at customer sites when required Contribute to larger technical projects, including Microsoft 365 migrations and infrastructure changes You'll work closely with other engineers in an office-based technical team, sharing knowledge and helping deliver reliable support and project work for customers. What we're looking for We're looking for someone who already has a good grounding in IT support and is ready to develop towards a stronger 2nd Line skill set. Ideally, you'll have: Previous experience in a 1st/2nd Line or 2nd Line IT support position Good knowledge of Microsoft 365 administration and support An understanding of Microsoft Intune and modern workplace technologies Good networking fundamentals, including TCP/IP, DNS, DHCP and routers Experience troubleshooting network and connectivity issues An understanding of firewall configuration and troubleshooting Strong general Windows and hardware troubleshooting skills The confidence to investigate unfamiliar technical problems The ability to manage technical tasks and projects through to completion Previous experience working for an MSP or IT services provider would be particularly valuable, although candidates coming from a strong internal IT support environment will also be considered. Microsoft or networking certifications would be beneficial but aren't essential. The opportunity Our client has been delivering IT and technology services for more than 20 years and supports businesses across a broad range of technologies. The environment goes beyond traditional desktop support, with exposure to areas including: Microsoft 365 and Intune Cloud technologies Networking and Wi-Fi Firewalls and connectivity VoIP and telecoms Cyber security PCs, laptops and wider IT hardware Customer installations and infrastructure projects It's an environment that will suit an engineer who enjoys learning, problem-solving and taking ownership, rather than simply escalating anything outside the standard support process. Why join? Salary up to £32,000, depending on experience Broaden your experience across support, networking, cloud and infrastructure Gain greater exposure to Microsoft 365 and modern workplace technologies Work on customer projects rather than being limited to service desk tickets Develop towards a stronger 2nd Line / Senior Support Engineer position Join an established technical business with a varied customer base Work alongside other engineers in a collaborative, office-based environment If you're an IT Support Engineer looking to build your technical skills, take ownership of more challenging issues and gain exposure to project work, we'd be keen to hear from you. Apply now to find out more about the role and the team.
Aug 22, 2026
Full time
IT Support Engineer Location: Gloucester Salary: Up to £32,000 per annum Position: Permanent, Full-time Our client, an established IT services and managed technology provider, is looking for an IT Support Engineer to join their growing technical team in Gloucester. This is a great opportunity for a capable 1st/2nd Line Engineer who wants to broaden their technical experience and take on more responsibility across Microsoft 365, networking, cloud technologies and infrastructure. Rather than being limited to service desk support, you'll have the opportunity to troubleshoot more complex issues, contribute to technical projects and occasionally visit customer sites to complete installations and resolve problems. What you'll do Provide 1st and 2nd Line technical support across a varied customer base Troubleshoot Microsoft 365, Windows and general infrastructure issues Support Microsoft 365 administration, migrations and deployments Work with Microsoft Intune and modern workplace technologies Diagnose networking issues across IP addressing, routers, switches, Wi-Fi and connectivity Assist with firewall configuration and troubleshooting Support hardware, telecoms and VoIP environments Take ownership of technical issues through to resolution Complete installations, fixes and project work at customer sites when required Contribute to larger technical projects, including Microsoft 365 migrations and infrastructure changes You'll work closely with other engineers in an office-based technical team, sharing knowledge and helping deliver reliable support and project work for customers. What we're looking for We're looking for someone who already has a good grounding in IT support and is ready to develop towards a stronger 2nd Line skill set. Ideally, you'll have: Previous experience in a 1st/2nd Line or 2nd Line IT support position Good knowledge of Microsoft 365 administration and support An understanding of Microsoft Intune and modern workplace technologies Good networking fundamentals, including TCP/IP, DNS, DHCP and routers Experience troubleshooting network and connectivity issues An understanding of firewall configuration and troubleshooting Strong general Windows and hardware troubleshooting skills The confidence to investigate unfamiliar technical problems The ability to manage technical tasks and projects through to completion Previous experience working for an MSP or IT services provider would be particularly valuable, although candidates coming from a strong internal IT support environment will also be considered. Microsoft or networking certifications would be beneficial but aren't essential. The opportunity Our client has been delivering IT and technology services for more than 20 years and supports businesses across a broad range of technologies. The environment goes beyond traditional desktop support, with exposure to areas including: Microsoft 365 and Intune Cloud technologies Networking and Wi-Fi Firewalls and connectivity VoIP and telecoms Cyber security PCs, laptops and wider IT hardware Customer installations and infrastructure projects It's an environment that will suit an engineer who enjoys learning, problem-solving and taking ownership, rather than simply escalating anything outside the standard support process. Why join? Salary up to £32,000, depending on experience Broaden your experience across support, networking, cloud and infrastructure Gain greater exposure to Microsoft 365 and modern workplace technologies Work on customer projects rather than being limited to service desk tickets Develop towards a stronger 2nd Line / Senior Support Engineer position Join an established technical business with a varied customer base Work alongside other engineers in a collaborative, office-based environment If you're an IT Support Engineer looking to build your technical skills, take ownership of more challenging issues and gain exposure to project work, we'd be keen to hear from you. Apply now to find out more about the role and the team.
Baltic Recruitment Services Ltd
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
Aug 22, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
If you're an IT Support Engineer who enjoys solving problems across a varied technical environment and wants a role where no two days are quite the same, this could be a good opportunity to explore. This is a fully onsite IT Support Engineer position with a large, family-owned UK home and business moving company. You'll support the day-to-day technology that keeps the business running, working across Microsoft 365, Windows environments, networking, servers, telephony, mobile devices and a wide range of hardware and software. IT Support Engineer Winchester 30,000- 40,000 Fully Onsite The Role This is an excellent opportunity to join a busy team where you'll work with a diverse group of people and across many different systems. You'll provide hands-on IT support across the business, dealing with day-to-day hardware, software and connectivity issues while also helping maintain the wider IT infrastructure. The role includes: Providing 1st, 2nd and 3rd line support to users across the business. Troubleshooting hardware, software and connectivity issues. Supporting Microsoft 365, Active Directory, Entra ID and Exchange. Managing user accounts, permissions, mail and group policies within a hybrid Microsoft environment. Supporting physical and virtual servers, storage, networking and cloud services. Working with technologies including Hyper-V, QNAP, NAKIVO and Wasabi. Supporting VOIP telephony through 3CX and mobile devices through Knox MDM. Maintaining printers, copiers, workstations and other IT assets. Carrying out system updates, patching, backups, upgrades and deployments. Monitoring network and system security, including firewalls, antivirus and endpoint protection. Responding to security alerts and investigating incidents. Maintaining IT asset inventories and technical documentation. Getting involved in the investigation, design, trial and implementation of new technologies that can improve efficiency and performance. You'll need to be comfortable working independently, managing competing priorities and working to deadlines. Strong troubleshooting skills, attention to detail and the ability to communicate effectively with people at all levels will be important. What we're looking for You'll need either: At least 24 month's IT experience working with Windows 10/11, Windows Server 2022 and Microsoft 365 Cloud environments; or Relevant recognised IT certifications. We're looking for someone organised, flexible and self-motivated, with the confidence to use their own judgement and expertise when solving problems. The role also suits someone who wants to continue developing their troubleshooting skills while working across a broad range of technologies. The Package Monday to Friday, 8:00am-5:00pm Full-time, permanent position following successful probation 20 day's holiday plus bank holidays Pension available where applicable Occasional travel between sites may be required If you're looking for a hands-on IT support role where you can work across a broad technical environment and have a direct impact on the people using it, we'd be interested in hearing from you. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 22, 2026
Full time
If you're an IT Support Engineer who enjoys solving problems across a varied technical environment and wants a role where no two days are quite the same, this could be a good opportunity to explore. This is a fully onsite IT Support Engineer position with a large, family-owned UK home and business moving company. You'll support the day-to-day technology that keeps the business running, working across Microsoft 365, Windows environments, networking, servers, telephony, mobile devices and a wide range of hardware and software. IT Support Engineer Winchester 30,000- 40,000 Fully Onsite The Role This is an excellent opportunity to join a busy team where you'll work with a diverse group of people and across many different systems. You'll provide hands-on IT support across the business, dealing with day-to-day hardware, software and connectivity issues while also helping maintain the wider IT infrastructure. The role includes: Providing 1st, 2nd and 3rd line support to users across the business. Troubleshooting hardware, software and connectivity issues. Supporting Microsoft 365, Active Directory, Entra ID and Exchange. Managing user accounts, permissions, mail and group policies within a hybrid Microsoft environment. Supporting physical and virtual servers, storage, networking and cloud services. Working with technologies including Hyper-V, QNAP, NAKIVO and Wasabi. Supporting VOIP telephony through 3CX and mobile devices through Knox MDM. Maintaining printers, copiers, workstations and other IT assets. Carrying out system updates, patching, backups, upgrades and deployments. Monitoring network and system security, including firewalls, antivirus and endpoint protection. Responding to security alerts and investigating incidents. Maintaining IT asset inventories and technical documentation. Getting involved in the investigation, design, trial and implementation of new technologies that can improve efficiency and performance. You'll need to be comfortable working independently, managing competing priorities and working to deadlines. Strong troubleshooting skills, attention to detail and the ability to communicate effectively with people at all levels will be important. What we're looking for You'll need either: At least 24 month's IT experience working with Windows 10/11, Windows Server 2022 and Microsoft 365 Cloud environments; or Relevant recognised IT certifications. We're looking for someone organised, flexible and self-motivated, with the confidence to use their own judgement and expertise when solving problems. The role also suits someone who wants to continue developing their troubleshooting skills while working across a broad range of technologies. The Package Monday to Friday, 8:00am-5:00pm Full-time, permanent position following successful probation 20 day's holiday plus bank holidays Pension available where applicable Occasional travel between sites may be required If you're looking for a hands-on IT support role where you can work across a broad technical environment and have a direct impact on the people using it, we'd be interested in hearing from you. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Aug 22, 2026
Full time
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Service Desk Consultant 2nd Line (Infrastructure) Locations: Newcastle upon Tyne, Bristol, or Glasgow (Hybrid / Flexible Working Available) Salary: Up to £40,000 per annum (DOE) + Bonus CAP Resourcing is proud to partner with a multi-award-winning, Microsoft-designated Managed IT Services Provider to recruit an experienced 2nd Line Service Desk Consultant. Operating across key UK hubs including Newcastle upon Tyne, Bristol, and Glasgow, our client holds an elite workplace culture, an industry leading Net Promoter Score, and an Employee Ownership scheme that rewards high performers directly in the business's long-term success. The Role As a 2nd Line Service Desk Consultant, you will act as a key technical escalation point for 1st Line Engineers, Apprentices, and junior team members. You will take ownership of investigating, troubleshooting, and resolving complex technical incidents across both traditional on-premises infrastructure and modern cloud environments. Experience Required Strong hands-on background in on-premises servers, networking (routing, switching), and cloud/hybrid infrastructure. Deep experience with Microsoft 365, Exchange, and Virtualisation technologies. Strong command of firewalls, enterprise antivirus (e.g., Sophos), and IT security. Hands-on knowledge of on-premises and cloud-based backup solutions, plus hosted telephony. Full UK Driving License required. Exceptional phone manner, strong relationship-building capabilities, and a passion for mentoring team members. Active Microsoft Associate-level certification (e.g., AZ-104, AZ-500, AZ-700, AZ-140, or SC-300) is desirable but not essential Package & Benefits In return you will receive and basic salary up to £40k + performance-related bonus, 25 days annual leave + bank holidays (increasing with service) and a host of other benefits including pension, life assurance and healthcare plan To apply for this opportunity or learn more about the position, please submit your updated CV directly to CAP Resourcing
Aug 22, 2026
Full time
Service Desk Consultant 2nd Line (Infrastructure) Locations: Newcastle upon Tyne, Bristol, or Glasgow (Hybrid / Flexible Working Available) Salary: Up to £40,000 per annum (DOE) + Bonus CAP Resourcing is proud to partner with a multi-award-winning, Microsoft-designated Managed IT Services Provider to recruit an experienced 2nd Line Service Desk Consultant. Operating across key UK hubs including Newcastle upon Tyne, Bristol, and Glasgow, our client holds an elite workplace culture, an industry leading Net Promoter Score, and an Employee Ownership scheme that rewards high performers directly in the business's long-term success. The Role As a 2nd Line Service Desk Consultant, you will act as a key technical escalation point for 1st Line Engineers, Apprentices, and junior team members. You will take ownership of investigating, troubleshooting, and resolving complex technical incidents across both traditional on-premises infrastructure and modern cloud environments. Experience Required Strong hands-on background in on-premises servers, networking (routing, switching), and cloud/hybrid infrastructure. Deep experience with Microsoft 365, Exchange, and Virtualisation technologies. Strong command of firewalls, enterprise antivirus (e.g., Sophos), and IT security. Hands-on knowledge of on-premises and cloud-based backup solutions, plus hosted telephony. Full UK Driving License required. Exceptional phone manner, strong relationship-building capabilities, and a passion for mentoring team members. Active Microsoft Associate-level certification (e.g., AZ-104, AZ-500, AZ-700, AZ-140, or SC-300) is desirable but not essential Package & Benefits In return you will receive and basic salary up to £40k + performance-related bonus, 25 days annual leave + bank holidays (increasing with service) and a host of other benefits including pension, life assurance and healthcare plan To apply for this opportunity or learn more about the position, please submit your updated CV directly to CAP Resourcing
Service Desk Consultant 2nd Line (Infrastructure) Locations: Newcastle upon Tyne, Bristol, or Glasgow (Hybrid / Flexible Working Available) Salary: Up to £40,000 per annum (DOE) + Bonus CAP Resourcing is proud to partner with a multi-award-winning, Microsoft-designated Managed IT Services Provider to recruit an experienced 2nd Line Service Desk Consultant. Operating across key UK hubs including Newcastle upon Tyne, Bristol, and Glasgow, our client holds an elite workplace culture, an industry leading Net Promoter Score, and an Employee Ownership scheme that rewards high performers directly in the business's long-term success. The Role As a 2nd Line Service Desk Consultant, you will act as a key technical escalation point for 1st Line Engineers, Apprentices, and junior team members. You will take ownership of investigating, troubleshooting, and resolving complex technical incidents across both traditional on-premises infrastructure and modern cloud environments. Experience Required Strong hands-on background in on-premises servers, networking (routing, switching), and cloud/hybrid infrastructure. Deep experience with Microsoft 365, Exchange, and Virtualisation technologies. Strong command of firewalls, enterprise antivirus (e.g., Sophos), and IT security. Hands-on knowledge of on-premises and cloud-based backup solutions, plus hosted telephony. Full UK Driving License required. Exceptional phone manner, strong relationship-building capabilities, and a passion for mentoring team members. Active Microsoft Associate-level certification (e.g., AZ-104, AZ-500, AZ-700, AZ-140, or SC-300) is desirable but not essential Package & Benefits In return you will receive and basic salary up to £40k + performance-related bonus, 25 days annual leave + bank holidays (increasing with service) and a host of other benefits including pension, life assurance and healthcare plan To apply for this opportunity or learn more about the position, please submit your updated CV directly to CAP Resourcing
Aug 22, 2026
Full time
Service Desk Consultant 2nd Line (Infrastructure) Locations: Newcastle upon Tyne, Bristol, or Glasgow (Hybrid / Flexible Working Available) Salary: Up to £40,000 per annum (DOE) + Bonus CAP Resourcing is proud to partner with a multi-award-winning, Microsoft-designated Managed IT Services Provider to recruit an experienced 2nd Line Service Desk Consultant. Operating across key UK hubs including Newcastle upon Tyne, Bristol, and Glasgow, our client holds an elite workplace culture, an industry leading Net Promoter Score, and an Employee Ownership scheme that rewards high performers directly in the business's long-term success. The Role As a 2nd Line Service Desk Consultant, you will act as a key technical escalation point for 1st Line Engineers, Apprentices, and junior team members. You will take ownership of investigating, troubleshooting, and resolving complex technical incidents across both traditional on-premises infrastructure and modern cloud environments. Experience Required Strong hands-on background in on-premises servers, networking (routing, switching), and cloud/hybrid infrastructure. Deep experience with Microsoft 365, Exchange, and Virtualisation technologies. Strong command of firewalls, enterprise antivirus (e.g., Sophos), and IT security. Hands-on knowledge of on-premises and cloud-based backup solutions, plus hosted telephony. Full UK Driving License required. Exceptional phone manner, strong relationship-building capabilities, and a passion for mentoring team members. Active Microsoft Associate-level certification (e.g., AZ-104, AZ-500, AZ-700, AZ-140, or SC-300) is desirable but not essential Package & Benefits In return you will receive and basic salary up to £40k + performance-related bonus, 25 days annual leave + bank holidays (increasing with service) and a host of other benefits including pension, life assurance and healthcare plan To apply for this opportunity or learn more about the position, please submit your updated CV directly to CAP Resourcing
Service Desk Consultant 2nd Line (Infrastructure) Locations: Newcastle upon Tyne, Bristol, or Glasgow (Hybrid / Flexible Working Available) Salary: Up to £40,000 per annum (DOE) + Bonus CAP Resourcing is proud to partner with a multi-award-winning, Microsoft-designated Managed IT Services Provider to recruit an experienced 2nd Line Service Desk Consultant. Operating across key UK hubs including Newcastle upon Tyne, Bristol, and Glasgow, our client holds an elite workplace culture, an industry leading Net Promoter Score, and an Employee Ownership scheme that rewards high performers directly in the business's long-term success. The Role As a 2nd Line Service Desk Consultant, you will act as a key technical escalation point for 1st Line Engineers, Apprentices, and junior team members. You will take ownership of investigating, troubleshooting, and resolving complex technical incidents across both traditional on-premises infrastructure and modern cloud environments. Experience Required Strong hands-on background in on-premises servers, networking (routing, switching), and cloud/hybrid infrastructure. Deep experience with Microsoft 365, Exchange, and Virtualisation technologies. Strong command of firewalls, enterprise antivirus (e.g., Sophos), and IT security. Hands-on knowledge of on-premises and cloud-based backup solutions, plus hosted telephony. Full UK Driving License required. Exceptional phone manner, strong relationship-building capabilities, and a passion for mentoring team members. Active Microsoft Associate-level certification (e.g., AZ-104, AZ-500, AZ-700, AZ-140, or SC-300) is desirable but not essential Package & Benefits In return you will receive and basic salary up to £40k + performance-related bonus, 25 days annual leave + bank holidays (increasing with service) and a host of other benefits including pension, life assurance and healthcare plan To apply for this opportunity or learn more about the position, please submit your updated CV directly to CAP Resourcing
Aug 22, 2026
Full time
Service Desk Consultant 2nd Line (Infrastructure) Locations: Newcastle upon Tyne, Bristol, or Glasgow (Hybrid / Flexible Working Available) Salary: Up to £40,000 per annum (DOE) + Bonus CAP Resourcing is proud to partner with a multi-award-winning, Microsoft-designated Managed IT Services Provider to recruit an experienced 2nd Line Service Desk Consultant. Operating across key UK hubs including Newcastle upon Tyne, Bristol, and Glasgow, our client holds an elite workplace culture, an industry leading Net Promoter Score, and an Employee Ownership scheme that rewards high performers directly in the business's long-term success. The Role As a 2nd Line Service Desk Consultant, you will act as a key technical escalation point for 1st Line Engineers, Apprentices, and junior team members. You will take ownership of investigating, troubleshooting, and resolving complex technical incidents across both traditional on-premises infrastructure and modern cloud environments. Experience Required Strong hands-on background in on-premises servers, networking (routing, switching), and cloud/hybrid infrastructure. Deep experience with Microsoft 365, Exchange, and Virtualisation technologies. Strong command of firewalls, enterprise antivirus (e.g., Sophos), and IT security. Hands-on knowledge of on-premises and cloud-based backup solutions, plus hosted telephony. Full UK Driving License required. Exceptional phone manner, strong relationship-building capabilities, and a passion for mentoring team members. Active Microsoft Associate-level certification (e.g., AZ-104, AZ-500, AZ-700, AZ-140, or SC-300) is desirable but not essential Package & Benefits In return you will receive and basic salary up to £40k + performance-related bonus, 25 days annual leave + bank holidays (increasing with service) and a host of other benefits including pension, life assurance and healthcare plan To apply for this opportunity or learn more about the position, please submit your updated CV directly to CAP Resourcing
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 22, 2026
Full time
Job Title: Procurement Leader - Construction Major Projects Location: Barrow In Furness/Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role. Salary: Circa £52,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You will play a key role in leading procurement and contracting activities across construction and infrastructure projects forming part of a long-term, 10-year investment programme. Working closely with internal stakeholders including engineering, SHE , quality and project teams, you will lead the development and implementation of procurement approaches across defined work packages, balancing cost, risk, programme requirements and buildability, while driving value through the supply chain. You will lead procurement activities including tendering, commercial evaluation and supplier engagement, supporting successful delivery of construction packages and ensuring strong commercial outcomes. Core duties: Develop and deliver procurement strategies for construction and infrastructure works, including civils, building and associated packages Lead end-to-end procurement of construction packages, including market engagement, tendering, bid evaluation, commercial negotiation and contract award Work alongside project and engineering teams to align procurement activities with programme milestones, cost plans and delivery priorities Lead supplier and contractor negotiations to achieve best value and robust commercial outcomes Support the selection of appropriate contract forms and commercial arrangements (e.g. NEC or similar) Ensure cost, risk and programme considerations are fully integrated into procurement decisions Identify and manage supply chain risks, ensuring appropriate mitigation strategies are in place Support ongoing supplier performance and ensure delivery against agreed cost, quality and programme expectations Essential Skills: Experience in procurement, commercial or supply chain roles within construction, infrastructure or major projects Understanding of cost, commercial management and procurement processes in a project environment Experience working with contractors and suppliers across construction or infrastructure delivery Familiarity with standard forms of construction contract such as NEC, JCT or equivalent Ability to manage tender processes, evaluate bids and support contract negotiations Strong stakeholder management and communication skills The Procurement Infrastructure Team: This is an exciting opportunity to be a part of a growing team where you will get the opportunity to work closely with the wider business and its external professional teams to develop sourcing and contracting solutions for an investment programme. Join a dynamic and rapidly growing team at the forefront of a once-in-a-generation infrastructure investment. This is a unique chance to be involved in a high-profile team where your expertise and ideas will make a tangible difference. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd September 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
