Average earnings £66k pa based on a fully qualified operational engineer ( basic starting salary of £39,584 pa, rising to £42,080 pa plus overtime and shift premium payments when fully qualified operational) Contract Permanent Full Time 07 September 2026 Accessibility We know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on 'Recite me' at the top of this page. Our dedicated recruitment team are also available to provide any further support. Who are we? We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050. What we're looking for? We're looking for experienced gas engineers to play a big part in keeping the communities we serve safe. We'll trust you to: Play a key role in the gas emergency service responding to gas leaks and emergencies reported by members of the public. Participate in the provision of an emergency service which must be delivered in a safe, cost effective and efficient manner, Classify and, where appropriate, defer gas escapes, testing, survey and detection and diagnostic work in gas consumers premises and on our network. Install, maintain, replace and remove gas meters. A minimum of one ACS qualification - such as: MET1 & CMA1, CCN1, CMET, Appliances etc A full valid driving licence A willingness to work various shift patterns which includes weekend and evening work, and participation in a 24/7 standby rota. Have the energy to work in all weather conditions. Be able to work well as part of a team. Have a keen sense of pride in delivering great customer service. Be fully committed to undertaking the necessary training and upskilling. We would also love to hear about anything else you feel you could add or bring to the role! As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening. What's in it for you? Average earnings £66k pa based on a fully qualified operational engineer ( basic starting salary of£39,584 pa, rising to £42,080 pa plus overtime and shift premium payments when fully qualified operational) A structured pay & competency framework which rewards skills, competence and enables development and career progression. Additional earnings through the standby rota plus overtime and additional work available 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan Choices flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans. Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs. Enhanced pay for parental leave Retail discounts and cashback scheme Friends & Family Discount for Three Mobile and Broadband Colleague recognition including Annual Celebrating Excellence Awards Living Wage Accredited Employer Award winning employer for 'Outstanding Contribution to Workplace Health and Wellbeing' and leading the industry in championing equality, diversity and inclusion. Annual salary review An opportunity to earn a monthly bonus via our incentive scheme. Company Sick Pay In-house Occupational Health Team Employee Assistance Programme Company vehicle (including vehicle insurance & fuel card), tools, Personal Protective Equipment (PPE) and uniform. The way we do things Our Ambition, Priorities and Values inform everything we do as a business - from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential. We are focused on creating a culture where it doesn't matter about gender, race, sexuality or disability; it is about our colleagues' skills, the way we do things and how we live our values. If you think you'd make a good addition to the team, we would love to hear from you! You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.
Aug 24, 2026
Full time
Average earnings £66k pa based on a fully qualified operational engineer ( basic starting salary of £39,584 pa, rising to £42,080 pa plus overtime and shift premium payments when fully qualified operational) Contract Permanent Full Time 07 September 2026 Accessibility We know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on 'Recite me' at the top of this page. Our dedicated recruitment team are also available to provide any further support. Who are we? We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050. What we're looking for? We're looking for experienced gas engineers to play a big part in keeping the communities we serve safe. We'll trust you to: Play a key role in the gas emergency service responding to gas leaks and emergencies reported by members of the public. Participate in the provision of an emergency service which must be delivered in a safe, cost effective and efficient manner, Classify and, where appropriate, defer gas escapes, testing, survey and detection and diagnostic work in gas consumers premises and on our network. Install, maintain, replace and remove gas meters. A minimum of one ACS qualification - such as: MET1 & CMA1, CCN1, CMET, Appliances etc A full valid driving licence A willingness to work various shift patterns which includes weekend and evening work, and participation in a 24/7 standby rota. Have the energy to work in all weather conditions. Be able to work well as part of a team. Have a keen sense of pride in delivering great customer service. Be fully committed to undertaking the necessary training and upskilling. We would also love to hear about anything else you feel you could add or bring to the role! As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening. What's in it for you? Average earnings £66k pa based on a fully qualified operational engineer ( basic starting salary of£39,584 pa, rising to £42,080 pa plus overtime and shift premium payments when fully qualified operational) A structured pay & competency framework which rewards skills, competence and enables development and career progression. Additional earnings through the standby rota plus overtime and additional work available 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan Choices flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans. Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs. Enhanced pay for parental leave Retail discounts and cashback scheme Friends & Family Discount for Three Mobile and Broadband Colleague recognition including Annual Celebrating Excellence Awards Living Wage Accredited Employer Award winning employer for 'Outstanding Contribution to Workplace Health and Wellbeing' and leading the industry in championing equality, diversity and inclusion. Annual salary review An opportunity to earn a monthly bonus via our incentive scheme. Company Sick Pay In-house Occupational Health Team Employee Assistance Programme Company vehicle (including vehicle insurance & fuel card), tools, Personal Protective Equipment (PPE) and uniform. The way we do things Our Ambition, Priorities and Values inform everything we do as a business - from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential. We are focused on creating a culture where it doesn't matter about gender, race, sexuality or disability; it is about our colleagues' skills, the way we do things and how we live our values. If you think you'd make a good addition to the team, we would love to hear from you! You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.
Property Services Team Leader - Electrical Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Property Services Team Leader - Electrical, you'll join a forward-thinking team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing Be responsible for signing off NICEIC certification and all aspects of Electrical/Testing work from minor repairs to larger one-off projects. You will also be responsible for managing the annual NICEIC accreditation, ensuring Raven's compliance. Lead and motivate the team of electricians, setting clear expectations and driving performance against targets. Deliver accurate pre inspections, scope works effectively, and secure timely material supplies to ensure repairs and projects are delivered right first time. Monitor and inspect works to uphold quality standards, providing constructive feedback and coaching to electricians and apprentices to embed best practice. Oversee health and safety performance across the electrical service, embedding safe systems of work and ensuring risks are identified, reported and mitigated. Ensure customer satisfaction with last repair and overall repairs service. Proud member of the Disability Confident employer scheme Company: Reed Talent Solutions Salary: £44,750 Hours: Full-time Location: Redhill Working pattern: Field-based Job type: Permanent Posting date: 5 Aug 2026 Closing date: 4 Sept 2026 About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Aug 24, 2026
Full time
Property Services Team Leader - Electrical Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Property Services Team Leader - Electrical, you'll join a forward-thinking team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing Be responsible for signing off NICEIC certification and all aspects of Electrical/Testing work from minor repairs to larger one-off projects. You will also be responsible for managing the annual NICEIC accreditation, ensuring Raven's compliance. Lead and motivate the team of electricians, setting clear expectations and driving performance against targets. Deliver accurate pre inspections, scope works effectively, and secure timely material supplies to ensure repairs and projects are delivered right first time. Monitor and inspect works to uphold quality standards, providing constructive feedback and coaching to electricians and apprentices to embed best practice. Oversee health and safety performance across the electrical service, embedding safe systems of work and ensuring risks are identified, reported and mitigated. Ensure customer satisfaction with last repair and overall repairs service. Proud member of the Disability Confident employer scheme Company: Reed Talent Solutions Salary: £44,750 Hours: Full-time Location: Redhill Working pattern: Field-based Job type: Permanent Posting date: 5 Aug 2026 Closing date: 4 Sept 2026 About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Protecting Standards. Driving Excellence Permanent Multiple Areas Vacancy locations Carlisle Mansfield Nottingham Remote Sheffield About this role The primary purpose of the role is to lead business-focused HSEQ performance across Grain and manage Grain's team of field-based HSEQ Auditors across Great Britain. The postholder will provide practical guidance, assurance and governance to the Executive Team, operational managers, field teams and contractors. The role is field-facing and operational. The postholder will set direction and priorities for the auditor team while remaining visible alongside auditors, field teams and delivery partners. They must help teams work safely, efficiently and to the required standard. Success will be judged by consistent assurance, improved right-first-time quality and fewer repeat incidents, defects and avoidable rework, not by audit or paperwork volume. Legal compliance, critical controls and material quality standards remain non-negotiable. Our continued growth depends on completing work safely, efficiently and to a consistently high standard. The HSEQ Manager will lead Grain's field assurance team and be an important operational partner, helping protect people and the environment, improve right-first-time quality and maintain strong governance without introducing unnecessary barriers to delivery. Main responsibilities Work with the Executive Team and operational leadership to maintain Grain's HSEQ strategy and management system, with clear ownership and balanced performance measures. Own, prepare and present the Monthly HSEQ Board Report, covering Grain and contractor accidents, near misses, utility strikes and vehicle incidents; monthly and year-to-date trends; investigations and corrective actions; audit, quality, environmental and contractor performance; material risks, recommendations and decisions or support required from the Board. Lead, manage, coach and develop the geographically dispersed team of field-based HSEQ Auditors across Great Britain, including objectives, performance, workload, wellbeing, competence and professional development. Plan and resource a risk-based national programme of site audits, inspections and completed work assurance. Allocate coverage according to work volumes, geography, risk, incidents, contractor performance and quality trends, and ensure findings are consistent through clear standards, report review, calibration and joint field visits. Maintain a visible presence alongside auditors, field teams and contractors. Understand how work is planned and delivered before changing controls or processes, provide practical solutions and distinguish serious HSEQ failures from minor administrative issues that should not delay delivery. Intervene promptly where required, while avoiding unnecessary work stoppages where safety and quality risks can be effectively controlled through practical and proportionate measures. Set, communicate and assure clear workmanship and quality standards for fibre civils, ducts, chambers, cabinets, reinstatement, network and customer installations, maintenance, as-built records and handover information. Analyse accidents, incidents, near misses, environmental events, repeat defects, rework and customer-impacting failures; lead root-cause investigations, share lessons and ensure proportionate preventative and corrective actions are clearly owned and completed. Lead and support suitable risk assessments, method statements and safe systems of work, ensuring UK health and safety law, RIDDOR, CDM duties and practical environmental controls are understood and met. Set HSEQ expectations for contractors and subcontractors, support competence assessment, monitor field performance and address repeated or serious non-compliance firmly, fairly and consistently without creating unnecessary barriers to delivery. Identify training and competence requirements for the auditor team and wider business, and support practical inductions, toolbox talks, briefings and management training that improve behaviour, workmanship and operational decision-making. Working hours This is a full-time role that can be based at Grain's Carlisle Head Office or home-based within England. Regular travel across Grain's operational areas and periodic attendance at the Carlisle Head Office will be required. The successful candidate will manage a geographically dispersed team remotely, but must spend a meaningful proportion of their time with HSEQ Auditors and operational teams in the field. Flexibility will be required to support field activity, including occasional early starts, evenings or attendance following a significant incident. Experience required NEBOSH General Certificate or an equivalent recognised health and safety qualification. CMIOSH, or evidence of actively working towards Chartered status, is desirable. Five years or more post-qualification experience in a medium- or high-risk operational environment. Demonstrable line-management experience leading a geographically dispersed field-based HSEQ, audit, assurance or operational team, including performance, workload, wellbeing, competence and development. Experience planning and managing risk-based audit programmes and maintaining consistency through report quality review, calibration, coaching and joint field visits. Practical field experience in telecommunications, utilities, civil engineering, construction or infrastructure, including regular site engagement. Strong working knowledge of UK health and safety legislation and a sound understanding of the Construction (Design and Management) Regulations. Experience of site inspections, audits, incident and root-cause investigations, RAMS, safe systems of work, contractor assurance and corrective action management. Evidence of improving workmanship or operational quality, reducing defects and rework, and strengthening right-first-time delivery. A practical understanding of environmental management and quality assurance; experience with ISO 45001, ISO 9001 and/or ISO 14001 is desirable. An excellent communicator and strong influencer, credible with field teams, auditors, contractors, managers and executives, with the ability to coach and challenge constructively. Strong analytical and report-writing skills, with the ability to turn HSEQ data and field findings into concise Board-level trends, risks, recommendations and decisions. Pragmatic, commercially aware and resilient, with the judgement to prioritise significant risk, legal obligations and material quality failures without creating unnecessary delay. Full UK driving licence and willingness to travel regularly throughout Great Britain. About Grain Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre-optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband. With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future-proofing broadband connectivity for homes and businesses for years to come. Employment with Grain Connect Ltd is subject to satisfactory references and other verification checks (including basic DBS check where applicable) that may be a requirement of your role. Reference and/or other verification requirements applicable to your post will be advised to you during the recruitment process. Dedicated to fostering inclusivity and diversity, our company takes pride in our commitment to equal opportunities. Benefits to help you thrive, personally and professionally! Annual Leave Allowance We offer 25 days annual leave allowance, plus paid bank holidays. Pension Scheme Start saving for your future and we will contribute up to 7% towards your retirement. Life Insurance We provide 4 times your annual salary to a nominated person, following a death in service. Employee Incentive Scheme Get financially rewarded for your hard work and dedication with an annual incentive scheme. Perks at Work Take advantage of great discounts with selected nationwide retailers.
Aug 24, 2026
Full time
Protecting Standards. Driving Excellence Permanent Multiple Areas Vacancy locations Carlisle Mansfield Nottingham Remote Sheffield About this role The primary purpose of the role is to lead business-focused HSEQ performance across Grain and manage Grain's team of field-based HSEQ Auditors across Great Britain. The postholder will provide practical guidance, assurance and governance to the Executive Team, operational managers, field teams and contractors. The role is field-facing and operational. The postholder will set direction and priorities for the auditor team while remaining visible alongside auditors, field teams and delivery partners. They must help teams work safely, efficiently and to the required standard. Success will be judged by consistent assurance, improved right-first-time quality and fewer repeat incidents, defects and avoidable rework, not by audit or paperwork volume. Legal compliance, critical controls and material quality standards remain non-negotiable. Our continued growth depends on completing work safely, efficiently and to a consistently high standard. The HSEQ Manager will lead Grain's field assurance team and be an important operational partner, helping protect people and the environment, improve right-first-time quality and maintain strong governance without introducing unnecessary barriers to delivery. Main responsibilities Work with the Executive Team and operational leadership to maintain Grain's HSEQ strategy and management system, with clear ownership and balanced performance measures. Own, prepare and present the Monthly HSEQ Board Report, covering Grain and contractor accidents, near misses, utility strikes and vehicle incidents; monthly and year-to-date trends; investigations and corrective actions; audit, quality, environmental and contractor performance; material risks, recommendations and decisions or support required from the Board. Lead, manage, coach and develop the geographically dispersed team of field-based HSEQ Auditors across Great Britain, including objectives, performance, workload, wellbeing, competence and professional development. Plan and resource a risk-based national programme of site audits, inspections and completed work assurance. Allocate coverage according to work volumes, geography, risk, incidents, contractor performance and quality trends, and ensure findings are consistent through clear standards, report review, calibration and joint field visits. Maintain a visible presence alongside auditors, field teams and contractors. Understand how work is planned and delivered before changing controls or processes, provide practical solutions and distinguish serious HSEQ failures from minor administrative issues that should not delay delivery. Intervene promptly where required, while avoiding unnecessary work stoppages where safety and quality risks can be effectively controlled through practical and proportionate measures. Set, communicate and assure clear workmanship and quality standards for fibre civils, ducts, chambers, cabinets, reinstatement, network and customer installations, maintenance, as-built records and handover information. Analyse accidents, incidents, near misses, environmental events, repeat defects, rework and customer-impacting failures; lead root-cause investigations, share lessons and ensure proportionate preventative and corrective actions are clearly owned and completed. Lead and support suitable risk assessments, method statements and safe systems of work, ensuring UK health and safety law, RIDDOR, CDM duties and practical environmental controls are understood and met. Set HSEQ expectations for contractors and subcontractors, support competence assessment, monitor field performance and address repeated or serious non-compliance firmly, fairly and consistently without creating unnecessary barriers to delivery. Identify training and competence requirements for the auditor team and wider business, and support practical inductions, toolbox talks, briefings and management training that improve behaviour, workmanship and operational decision-making. Working hours This is a full-time role that can be based at Grain's Carlisle Head Office or home-based within England. Regular travel across Grain's operational areas and periodic attendance at the Carlisle Head Office will be required. The successful candidate will manage a geographically dispersed team remotely, but must spend a meaningful proportion of their time with HSEQ Auditors and operational teams in the field. Flexibility will be required to support field activity, including occasional early starts, evenings or attendance following a significant incident. Experience required NEBOSH General Certificate or an equivalent recognised health and safety qualification. CMIOSH, or evidence of actively working towards Chartered status, is desirable. Five years or more post-qualification experience in a medium- or high-risk operational environment. Demonstrable line-management experience leading a geographically dispersed field-based HSEQ, audit, assurance or operational team, including performance, workload, wellbeing, competence and development. Experience planning and managing risk-based audit programmes and maintaining consistency through report quality review, calibration, coaching and joint field visits. Practical field experience in telecommunications, utilities, civil engineering, construction or infrastructure, including regular site engagement. Strong working knowledge of UK health and safety legislation and a sound understanding of the Construction (Design and Management) Regulations. Experience of site inspections, audits, incident and root-cause investigations, RAMS, safe systems of work, contractor assurance and corrective action management. Evidence of improving workmanship or operational quality, reducing defects and rework, and strengthening right-first-time delivery. A practical understanding of environmental management and quality assurance; experience with ISO 45001, ISO 9001 and/or ISO 14001 is desirable. An excellent communicator and strong influencer, credible with field teams, auditors, contractors, managers and executives, with the ability to coach and challenge constructively. Strong analytical and report-writing skills, with the ability to turn HSEQ data and field findings into concise Board-level trends, risks, recommendations and decisions. Pragmatic, commercially aware and resilient, with the judgement to prioritise significant risk, legal obligations and material quality failures without creating unnecessary delay. Full UK driving licence and willingness to travel regularly throughout Great Britain. About Grain Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre-optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband. With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future-proofing broadband connectivity for homes and businesses for years to come. Employment with Grain Connect Ltd is subject to satisfactory references and other verification checks (including basic DBS check where applicable) that may be a requirement of your role. Reference and/or other verification requirements applicable to your post will be advised to you during the recruitment process. Dedicated to fostering inclusivity and diversity, our company takes pride in our commitment to equal opportunities. Benefits to help you thrive, personally and professionally! Annual Leave Allowance We offer 25 days annual leave allowance, plus paid bank holidays. Pension Scheme Start saving for your future and we will contribute up to 7% towards your retirement. Life Insurance We provide 4 times your annual salary to a nominated person, following a death in service. Employee Incentive Scheme Get financially rewarded for your hard work and dedication with an annual incentive scheme. Perks at Work Take advantage of great discounts with selected nationwide retailers.
About Relation Relation is a sector defining TechBio company developing transformational medicines, with technology at our core. Our ambition is to understand human biology in unprecedented ways, discovering therapies to treat some of life's most devastating diseases. We leverage single-cell multi-omics from patient tissue, functional assays, and machine learning to drive disease understanding, from cause to cure. We are scaling rapidly and building a team of exceptional individuals to push the boundaries of drug discovery. You will work in highly interdisciplinary teams where biology, computation, and engineering come together to solve complex problems that have not been solved before. Our state-of-the-art wet and dry labs in the heart of London are designed to accelerate this integration and translate insight into impact. We are committed to building diverse and inclusive teams. Relation is an equal opportunities employer and does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. By joining Relation, you will help define how medicines are discovered and deliver meaningful impact for patients. The opportunity As Associate Director, Platform Engineering, you will lead the team responsible for the hybrid compute infrastructure, developer platform and scientific compute environments that power Relation's machine learning and drug discovery work. Reporting to the VP of Engineering, you will work closely with your team and peers across Engineering, Data Science and Machine Learning to define and evolve Relation's platform strategy. Our platform spans on-premises infrastructure and public cloud environments, supporting computational scientist notebooks through Kubeflow, model training and serving, internal services and genomic pipelines. You will set the technical direction across these areas, build and develop the team responsible for delivering them, and ensure our platform continues to evolve alongside the needs of our science. Day to day, you will Partner with the VP of Engineering and peers across Engineering, Data Science and Machine Learning to define and evolve Relation's platform strategy. Own the architectural strategy for our Kubernetes-based clusters and broader hybrid infrastructure, setting the technical standards and guardrails within which the team designs, builds and operates. Lead and develop the Platform Engineering team, hiring and retaining exceptional engineers, setting clear expectations and creating the conditions for them to do their best work. Own the scientific compute platform, ensuring it reliably and efficiently meets the evolving needs of our Machine Learning and Data Science teams. Drive the maturity of our CI/CD pipelines, internal services and developer tooling, treating the platform as a product and our internal engineers and computational scientists as its customers. Establish comprehensive observability and robust disaster recovery and failover strategies across on-premises and cloud environments. Own Relation's platform security controls, including IAM, secrets management, network policy and vulnerability management, ensuring the platform meets the data governance standards required of a clinical-stage biotech working with sensitive patient-derived data. Professionally, you will have Significant experience in platform, infrastructure or DevOps engineering, with a strong track record of building and operating complex production environments. Experience leading engineers, either formally or informally, with responsibility for significant workstreams from strategy through to delivery. You have set technical direction others have followed, mentored and developed engineers, and taken accountability for live production systems. Strong hands on operational experience. You have participated in on call rotations for production infrastructure, led responses to significant incidents and driven the subsequent changes required to prevent recurrence. Deep expertise in Kubernetes, alongside experience operating infrastructure across hybrid on premises and cloud environments. Experience building, running or evolving MLOps infrastructure, ideally including notebook environments such as Kubeflow, GPU compute for distributed training and model serving. Familiarity with batch compute for data intensive scientific workloads, with an understanding of the reliability, scalability and reproducibility requirements of scientific data pipelines. A track record of maturing CI/CD pipelines, developer tooling and observability across complex, multi environment platforms. Strong security fundamentals, with hands on experience designing and implementing appropriate security controls. Excellent written and verbal communication skills, with the ability to co own strategy with senior stakeholders, challenge decisions constructively and communicate platform strategy clearly to both technical and non technical audiences. Bonus Experience: Exposure to relevant compliance and governance frameworks, such as ISO 27001, SOC 2 or GDPR within a research or scientific environment. Personally, you Are comfortable working in a matrixed environment, balancing multiple stakeholders and contributing effectively across teams. Take ownership of your work, proactively seek opportunities to contribute, and enable others to do their best work. Technically deep enough to earn the respect of a highly skilled engineering team, while being equally comfortable influencing and contributing at leadership level Communicate openly and directly, give and receive feedback constructively, and handle challenging conversations with respect. Actively seek out diverse perspectives, build strong working relationships, and contribute to shared goals across teams. Embrace challenges with openness and resilience, set high standards for yourself, and strive to deliver meaningful outcomes. Working Style & Culture at Relation At Relation, we operate in a matrixed, interdisciplinary environment, where impact is driven through collaboration across scientific, technical, and operational domains. We collaborate, and you will partner with colleagues across multiple teams and projects, contributing your expertise while aligning to shared company priorities. We work together and win together! The patient is waiting! Recruitment Agencies Please note that Relation does not accept unsolicited resumes from agencies. Resumes should not be forwarded to our job aliases or employees. Relation will not be liable for any fees associated with unsolicited CVs.
Aug 24, 2026
Full time
About Relation Relation is a sector defining TechBio company developing transformational medicines, with technology at our core. Our ambition is to understand human biology in unprecedented ways, discovering therapies to treat some of life's most devastating diseases. We leverage single-cell multi-omics from patient tissue, functional assays, and machine learning to drive disease understanding, from cause to cure. We are scaling rapidly and building a team of exceptional individuals to push the boundaries of drug discovery. You will work in highly interdisciplinary teams where biology, computation, and engineering come together to solve complex problems that have not been solved before. Our state-of-the-art wet and dry labs in the heart of London are designed to accelerate this integration and translate insight into impact. We are committed to building diverse and inclusive teams. Relation is an equal opportunities employer and does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. By joining Relation, you will help define how medicines are discovered and deliver meaningful impact for patients. The opportunity As Associate Director, Platform Engineering, you will lead the team responsible for the hybrid compute infrastructure, developer platform and scientific compute environments that power Relation's machine learning and drug discovery work. Reporting to the VP of Engineering, you will work closely with your team and peers across Engineering, Data Science and Machine Learning to define and evolve Relation's platform strategy. Our platform spans on-premises infrastructure and public cloud environments, supporting computational scientist notebooks through Kubeflow, model training and serving, internal services and genomic pipelines. You will set the technical direction across these areas, build and develop the team responsible for delivering them, and ensure our platform continues to evolve alongside the needs of our science. Day to day, you will Partner with the VP of Engineering and peers across Engineering, Data Science and Machine Learning to define and evolve Relation's platform strategy. Own the architectural strategy for our Kubernetes-based clusters and broader hybrid infrastructure, setting the technical standards and guardrails within which the team designs, builds and operates. Lead and develop the Platform Engineering team, hiring and retaining exceptional engineers, setting clear expectations and creating the conditions for them to do their best work. Own the scientific compute platform, ensuring it reliably and efficiently meets the evolving needs of our Machine Learning and Data Science teams. Drive the maturity of our CI/CD pipelines, internal services and developer tooling, treating the platform as a product and our internal engineers and computational scientists as its customers. Establish comprehensive observability and robust disaster recovery and failover strategies across on-premises and cloud environments. Own Relation's platform security controls, including IAM, secrets management, network policy and vulnerability management, ensuring the platform meets the data governance standards required of a clinical-stage biotech working with sensitive patient-derived data. Professionally, you will have Significant experience in platform, infrastructure or DevOps engineering, with a strong track record of building and operating complex production environments. Experience leading engineers, either formally or informally, with responsibility for significant workstreams from strategy through to delivery. You have set technical direction others have followed, mentored and developed engineers, and taken accountability for live production systems. Strong hands on operational experience. You have participated in on call rotations for production infrastructure, led responses to significant incidents and driven the subsequent changes required to prevent recurrence. Deep expertise in Kubernetes, alongside experience operating infrastructure across hybrid on premises and cloud environments. Experience building, running or evolving MLOps infrastructure, ideally including notebook environments such as Kubeflow, GPU compute for distributed training and model serving. Familiarity with batch compute for data intensive scientific workloads, with an understanding of the reliability, scalability and reproducibility requirements of scientific data pipelines. A track record of maturing CI/CD pipelines, developer tooling and observability across complex, multi environment platforms. Strong security fundamentals, with hands on experience designing and implementing appropriate security controls. Excellent written and verbal communication skills, with the ability to co own strategy with senior stakeholders, challenge decisions constructively and communicate platform strategy clearly to both technical and non technical audiences. Bonus Experience: Exposure to relevant compliance and governance frameworks, such as ISO 27001, SOC 2 or GDPR within a research or scientific environment. Personally, you Are comfortable working in a matrixed environment, balancing multiple stakeholders and contributing effectively across teams. Take ownership of your work, proactively seek opportunities to contribute, and enable others to do their best work. Technically deep enough to earn the respect of a highly skilled engineering team, while being equally comfortable influencing and contributing at leadership level Communicate openly and directly, give and receive feedback constructively, and handle challenging conversations with respect. Actively seek out diverse perspectives, build strong working relationships, and contribute to shared goals across teams. Embrace challenges with openness and resilience, set high standards for yourself, and strive to deliver meaningful outcomes. Working Style & Culture at Relation At Relation, we operate in a matrixed, interdisciplinary environment, where impact is driven through collaboration across scientific, technical, and operational domains. We collaborate, and you will partner with colleagues across multiple teams and projects, contributing your expertise while aligning to shared company priorities. We work together and win together! The patient is waiting! Recruitment Agencies Please note that Relation does not accept unsolicited resumes from agencies. Resumes should not be forwarded to our job aliases or employees. Relation will not be liable for any fees associated with unsolicited CVs.
Senior AI Risk Technical Advisory Lead Location London Business Area Legal, Compliance, and Risk Ref # Description & Requirements Description The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast, while keeping up the quality and accuracy we are known for. It is what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us. You can do amazing work here. Work you could not do anywhere else. It is up to you to make it happen. Bloomberg's Chief Risk Office plays a central role in ensuring that innovation is pursued responsibly across our global operations. As AI becomes increasingly embedded in Bloomberg's products, platforms, internal workflows, and client-facing capabilities, the Chief Risk Office is building practical advisory capabilities that help technical and product teams identify, assess, mitigate, and monitor AI risks throughout the lifecycle. What's the role? We are seeking a Senior AI Risk Technical Advisory Lead to serve as a senior subject matter expert for AI risk and responsible AI across Bloomberg. This person will work closely with engineering, product, data science, legal, compliance, CISO, privacy, and risk stakeholders to provide practical, technically credible guidance on AI use cases, AI systems and data-related controls, risk assessments of AI systems, risk/control evaluation of third-party AI solutions, and AI regulatory expectations (e.g., EU AI Act) and industry standards. This role is designed for a senior practitioner who can bridge technical AI implementation and enterprise risk oversight. The person may have a matrixed or dual-reporting relationship to a technology or product-facing risk advisory leader to ensure strong connectivity with AI builders and front-line advisory teams, while maintaining alignment with the Chief Risk Office's enterprise AI risk team. We'll trust you to: Technical AI Risk Advisory Provide senior-level technical advisory support for AI and generative AI use cases across Bloomberg, including product, platform, internal tooling, automation, and third-party AI solutions. Evaluate AI risks related to bias, explainability, hallucination, robustness, model drift, data leakage, privacy, security, intellectual property, misuse, transparency, and human oversight. Advise teams on appropriate controls, testing, monitoring, documentation, and risk mitigation strategies based on use case, data sensitivity, model type, deployment context, and regulatory exposure. Review complex or higher-risk AI use cases and provide risk-based recommendations to governance forums and senior stakeholders. Help define practical technical standards for responsible AI development, testing, validation, deployment, monitoring, and retirement. Framework and Control Development Partner with the Head of AI Risk Management to mature Bloomberg's AI risk management framework, including classification, risk tiering, assessment methodology, control expectations, and monitoring standards. Translate external frameworks and regulatory expectations into practical internal control guidance for technical and product teams. Develop reusable advisory materials, playbooks, review criteria, technical checklists, and model documentation expectations. Support the development of risk indicators and monitoring approaches for AI systems, including performance, drift, hallucination, bias, security, user feedback, and issue trends. Cross-Functional Partnership Partner deeply with Technology, Product, Data, Legal, Compliance, CISO, Privacy, Procurement, and business teams to address emerging AI risks. Facilitate technical risk discussions and help resolve questions where product goals, engineering constraints, legal obligations, and risk appetite intersect. Serve as a senior escalation point for complex AI risk questions and emerging responsible AI issues. Support AI risk governance forums, executive updates, regulatory inquiries, and internal reviews. Enablement and Thought Leadership Serve as a trusted internal subject matter expert on responsible AI, technical AI risk, and AI control design. Develop and deliver training, guidance, and awareness materials for technical and non-technical stakeholders. Monitor developments in AI technology, AI regulation, industry standards, and emerging risk practices, and translate them into actionable program enhancements. You'll need to have: 10+ years of experience in AI/ML, data science, machine learning engineering, technology risk, model risk, security risk, data risk, or responsible AI. 4+ years of experience directly focused on AI/ML risk, AI governance, model governance, model validation, responsible AI, or technical advisory for AI systems. Strong technical understanding of AI/ML and generative AI systems, including model development, model evaluation, data pipelines, embeddings, retrieval-augmented generation, prompt engineering, monitoring, drift, robustness, explainability, and safety testing. Demonstrated ability to assess technical AI risks and recommend practical controls in complex enterprise environments. Hands-on familiarity with generative AI platforms and tools, open-source models, vector databases, or related AI infrastructure. Experience partnering with engineering, product, data science, legal, compliance, privacy, security, and risk stakeholders. Strong understanding of privacy, security, data governance, and regulatory issues relevant to AI systems. Excellent communication skills, including the ability to explain technical AI risks to senior stakeholders and translate governance expectations for technical teams. We'd love to see: Experience working directly with AI/ML development teams on production systems. Experience in financial services, market data, media, enterprise technology, cloud, or other data-intensive environments. Familiarity with NIST AI RMF, ISO/IEC 23894, EU AI Act, OECD AI Principles, model risk management, or responsible AI frameworks. Experience with AI red teaming, model evaluation, bias testing, explainability tooling, monitoring tools, MLOps, LLMOps, or AI governance platforms. Experience advising on third-party AI tools, enterprise AI platforms, or AI-enabled vendor solutions. Certifications or advanced training in AI/ML, data science, privacy, information security, risk, or compliance. A pragmatic approach to enabling innovation while managing risk. If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Aug 24, 2026
Full time
Senior AI Risk Technical Advisory Lead Location London Business Area Legal, Compliance, and Risk Ref # Description & Requirements Description The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast, while keeping up the quality and accuracy we are known for. It is what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us. You can do amazing work here. Work you could not do anywhere else. It is up to you to make it happen. Bloomberg's Chief Risk Office plays a central role in ensuring that innovation is pursued responsibly across our global operations. As AI becomes increasingly embedded in Bloomberg's products, platforms, internal workflows, and client-facing capabilities, the Chief Risk Office is building practical advisory capabilities that help technical and product teams identify, assess, mitigate, and monitor AI risks throughout the lifecycle. What's the role? We are seeking a Senior AI Risk Technical Advisory Lead to serve as a senior subject matter expert for AI risk and responsible AI across Bloomberg. This person will work closely with engineering, product, data science, legal, compliance, CISO, privacy, and risk stakeholders to provide practical, technically credible guidance on AI use cases, AI systems and data-related controls, risk assessments of AI systems, risk/control evaluation of third-party AI solutions, and AI regulatory expectations (e.g., EU AI Act) and industry standards. This role is designed for a senior practitioner who can bridge technical AI implementation and enterprise risk oversight. The person may have a matrixed or dual-reporting relationship to a technology or product-facing risk advisory leader to ensure strong connectivity with AI builders and front-line advisory teams, while maintaining alignment with the Chief Risk Office's enterprise AI risk team. We'll trust you to: Technical AI Risk Advisory Provide senior-level technical advisory support for AI and generative AI use cases across Bloomberg, including product, platform, internal tooling, automation, and third-party AI solutions. Evaluate AI risks related to bias, explainability, hallucination, robustness, model drift, data leakage, privacy, security, intellectual property, misuse, transparency, and human oversight. Advise teams on appropriate controls, testing, monitoring, documentation, and risk mitigation strategies based on use case, data sensitivity, model type, deployment context, and regulatory exposure. Review complex or higher-risk AI use cases and provide risk-based recommendations to governance forums and senior stakeholders. Help define practical technical standards for responsible AI development, testing, validation, deployment, monitoring, and retirement. Framework and Control Development Partner with the Head of AI Risk Management to mature Bloomberg's AI risk management framework, including classification, risk tiering, assessment methodology, control expectations, and monitoring standards. Translate external frameworks and regulatory expectations into practical internal control guidance for technical and product teams. Develop reusable advisory materials, playbooks, review criteria, technical checklists, and model documentation expectations. Support the development of risk indicators and monitoring approaches for AI systems, including performance, drift, hallucination, bias, security, user feedback, and issue trends. Cross-Functional Partnership Partner deeply with Technology, Product, Data, Legal, Compliance, CISO, Privacy, Procurement, and business teams to address emerging AI risks. Facilitate technical risk discussions and help resolve questions where product goals, engineering constraints, legal obligations, and risk appetite intersect. Serve as a senior escalation point for complex AI risk questions and emerging responsible AI issues. Support AI risk governance forums, executive updates, regulatory inquiries, and internal reviews. Enablement and Thought Leadership Serve as a trusted internal subject matter expert on responsible AI, technical AI risk, and AI control design. Develop and deliver training, guidance, and awareness materials for technical and non-technical stakeholders. Monitor developments in AI technology, AI regulation, industry standards, and emerging risk practices, and translate them into actionable program enhancements. You'll need to have: 10+ years of experience in AI/ML, data science, machine learning engineering, technology risk, model risk, security risk, data risk, or responsible AI. 4+ years of experience directly focused on AI/ML risk, AI governance, model governance, model validation, responsible AI, or technical advisory for AI systems. Strong technical understanding of AI/ML and generative AI systems, including model development, model evaluation, data pipelines, embeddings, retrieval-augmented generation, prompt engineering, monitoring, drift, robustness, explainability, and safety testing. Demonstrated ability to assess technical AI risks and recommend practical controls in complex enterprise environments. Hands-on familiarity with generative AI platforms and tools, open-source models, vector databases, or related AI infrastructure. Experience partnering with engineering, product, data science, legal, compliance, privacy, security, and risk stakeholders. Strong understanding of privacy, security, data governance, and regulatory issues relevant to AI systems. Excellent communication skills, including the ability to explain technical AI risks to senior stakeholders and translate governance expectations for technical teams. We'd love to see: Experience working directly with AI/ML development teams on production systems. Experience in financial services, market data, media, enterprise technology, cloud, or other data-intensive environments. Familiarity with NIST AI RMF, ISO/IEC 23894, EU AI Act, OECD AI Principles, model risk management, or responsible AI frameworks. Experience with AI red teaming, model evaluation, bias testing, explainability tooling, monitoring tools, MLOps, LLMOps, or AI governance platforms. Experience advising on third-party AI tools, enterprise AI platforms, or AI-enabled vendor solutions. Certifications or advanced training in AI/ML, data science, privacy, information security, risk, or compliance. A pragmatic approach to enabling innovation while managing risk. If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Job Title: Experience and Events London Lead Location: City of London Salary: Confidential Our client, a prominent organisation within the Hospitality sector, is seeking an enthusiastic and experienced individual for the pivotal role of Experience and Events London Lead. This is a unique opportunity to spearhead the delivery of outstanding workplace experiences and events at their London headquarters, contributing to an engaging and vibrant atmosphere for colleagues and visitors alike. About the Role: In this highly visible position, the Experience and Events London Lead will report directly to the WE&O London Lead and be responsible for the daily execution and continuous enhancement of workplace experiences and events across the London portfolio. This role is essential in ensuring a "one team" service that consistently exceeds expectations for all stakeholders. Key Responsibilities: Workplace Experience Leadership: - Develop and implement modern workplace programmes that provide a best-in-class experience for employees and guests. - Establish and uphold service standards that enhance front-of-house and event interactions. - Serve as the Subject Matter Expert (SME) for Workplace Experience and Events, driving ongoing process improvements. Events Leadership and Delivery: - Oversee the complete delivery of events, ensuring seamless execution from start to finish. - Act as the primary contact for client events, managing event briefs and logistics efficiently. - Coordinate pre-event meetings to clarify objectives, operational needs, and risk factors. Client Relationship Management: - Cultivate trusted relationships through proactive engagement and attentive listening. - Ensure client and guest expectations are met, providing a seamless on-site experience. - Professionally address complaints, implementing effective action plans for resolution. Team Leadership: - Develop and mentor a high-performing, motivated team in alignment with the client strategy. - Promote a collaborative environment across functions and service partners. - Schedule regular meetings to ensure consistent communication and delivery. Operational Governance and Continuous Improvement: - Maintain up-to-date operational manuals and event-related documentation. - Conduct post-event feedback collection and audits to inform ongoing improvements. - Deliver regular management reports, including event statistics and trend analysis. Technology and Innovation: - Champion innovation in experience and events delivery through technology and improved operational routines. - Identify opportunities to enhance booking journeys and communications. Sustainability and Responsible Delivery: - Integrate sustainable practises into event planning and workplace experience delivery. - Collaborate with partners to support sustainability goals across operations and events. Skills and Capabilities: Excellent written and verbal communication skills. Strong stakeholder management abilities and a customer-centric mindset. Exceptional planning and organisational skills, with an aptitude for managing multiple projects. A collaborative mindset, fostering a "one team" culture. Data-literate with robust analytical and reporting capabilities. Proficient in MS Office and Outlook; comfortable with event management systems. Experience Required: Significant experience in workplace experience, events, or facilities management. Proven ability to coordinate and deliver complex events in a fast-paced corporate environment. Experience in team leadership and the development of motivated teams. Data analysis experience in a business context. This role presents an exciting opportunity to make a significant impact within a dynamic organisation. If you have the passion and experience required to excel in this role, consider this your chance to shine! Interested candidates are encouraged to submit their applications for consideration. This is an exceptional opportunity to lead in a vibrant setting! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 24, 2026
Full time
Job Title: Experience and Events London Lead Location: City of London Salary: Confidential Our client, a prominent organisation within the Hospitality sector, is seeking an enthusiastic and experienced individual for the pivotal role of Experience and Events London Lead. This is a unique opportunity to spearhead the delivery of outstanding workplace experiences and events at their London headquarters, contributing to an engaging and vibrant atmosphere for colleagues and visitors alike. About the Role: In this highly visible position, the Experience and Events London Lead will report directly to the WE&O London Lead and be responsible for the daily execution and continuous enhancement of workplace experiences and events across the London portfolio. This role is essential in ensuring a "one team" service that consistently exceeds expectations for all stakeholders. Key Responsibilities: Workplace Experience Leadership: - Develop and implement modern workplace programmes that provide a best-in-class experience for employees and guests. - Establish and uphold service standards that enhance front-of-house and event interactions. - Serve as the Subject Matter Expert (SME) for Workplace Experience and Events, driving ongoing process improvements. Events Leadership and Delivery: - Oversee the complete delivery of events, ensuring seamless execution from start to finish. - Act as the primary contact for client events, managing event briefs and logistics efficiently. - Coordinate pre-event meetings to clarify objectives, operational needs, and risk factors. Client Relationship Management: - Cultivate trusted relationships through proactive engagement and attentive listening. - Ensure client and guest expectations are met, providing a seamless on-site experience. - Professionally address complaints, implementing effective action plans for resolution. Team Leadership: - Develop and mentor a high-performing, motivated team in alignment with the client strategy. - Promote a collaborative environment across functions and service partners. - Schedule regular meetings to ensure consistent communication and delivery. Operational Governance and Continuous Improvement: - Maintain up-to-date operational manuals and event-related documentation. - Conduct post-event feedback collection and audits to inform ongoing improvements. - Deliver regular management reports, including event statistics and trend analysis. Technology and Innovation: - Champion innovation in experience and events delivery through technology and improved operational routines. - Identify opportunities to enhance booking journeys and communications. Sustainability and Responsible Delivery: - Integrate sustainable practises into event planning and workplace experience delivery. - Collaborate with partners to support sustainability goals across operations and events. Skills and Capabilities: Excellent written and verbal communication skills. Strong stakeholder management abilities and a customer-centric mindset. Exceptional planning and organisational skills, with an aptitude for managing multiple projects. A collaborative mindset, fostering a "one team" culture. Data-literate with robust analytical and reporting capabilities. Proficient in MS Office and Outlook; comfortable with event management systems. Experience Required: Significant experience in workplace experience, events, or facilities management. Proven ability to coordinate and deliver complex events in a fast-paced corporate environment. Experience in team leadership and the development of motivated teams. Data analysis experience in a business context. This role presents an exciting opportunity to make a significant impact within a dynamic organisation. If you have the passion and experience required to excel in this role, consider this your chance to shine! Interested candidates are encouraged to submit their applications for consideration. This is an exceptional opportunity to lead in a vibrant setting! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC Chief Digital and Information Officer (CDIO) Group is responsible for HMRC's IT estate, including building and running IT services, leading digital transformation projects, and delivering operational support to our colleagues and customers. The live services we provide enable billions of pounds of tax to be collected, benefits to be paid to customers in need, and ensure the smooth movement of goods into and out of the UK. We are relied upon to deliver to a high standard to ensure the smooth running of the department for our colleagues and millions of HMRC customers. This role sits within Finance, Portfolio, Performance and Organisational Transformation (FPPOT) and covers the full remit of CDIO teams. The Planning and Performance Partner is responsible for contributing towards the strategic vision for Performance across CDIO, alongside the delivery of existing reporting into Working Day 10, SLT and Quarterly Business Reviews. The Partner will develop and deliver influential, high quality performance analysis, that is used to make informed decisions. Driving continuous improvement across CDIO through a combination of challenge, compelling analysis, and deep dives along with building their own capability. This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job description Provide accurate, detailed performance analysis to inform SLT decisions. Take the time to ensure that we fully understand all aspects of performance. When to highlight something quickly and when to invest time and resource into a deep dive. To achieve the above, we undertake site visits, show and tells, investigatory work into understanding processes and fully immerse ourselves in the performance data. Proactively identify deviations in performance and work collaboratively to understand drivers and address issues whilst managing our core products. Undertake performance deep dives to address risks and offer options for strategic and tactical solutions. Contribute to the team workplan ensuring a continual flow of work through a combination of self-generated and wider CDIO asks. Resilient leadership to promote wider understanding of the performance framework and its importance. Delivering to time and to the required quality ensuring assurance processes are embedded. Actively seek feedback enabling us to continue to learn and improve and to ensure we are consistently meeting stakeholder requirements and expectations. Person specification An analytical and inquisitive individual who enjoys understanding the underlying drivers of organisational performance and identifying opportunities for improvement. A confident partner who can build effective working relationships with senior leaders, stakeholders and delivery teams to influence decision-making and drive positive outcomes. A strong communicator who can translate complex information into clear, compelling narratives and present performance insights in a meaningful way. A strategic thinker who can link organisational objectives to performance measures and understand the wider impact of business decisions. Essential Criteria Experience of working in a performance, quality or governance team. Experience of managing effective relationships with senior leaders, with effective engagement and strong leadership. Ability to translate strategic objectives into measurable outcomes and performance measures. Strong problem-solving skills with the ability to identify trends, risks, and opportunities from complex datasets. Experience of creating and presenting compelling narratives using data visualisation and storytelling techniques. Ability to manage competing priorities and deliver high-quality outputs within challenging deadlines. Desirable Criteria A curious and inquisitive mindset, with a desire to understand underlying drivers of performance. Experience of working in a digital, technology, transformation or operational performance environment. Have strong organisational awareness and the ability to understand how individual activities contribute to wider strategic priorities and outcomes. Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and influence. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Seeing the Big Picture Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Please complete the CV as follows Job History Box: Employer name Dates of employment Job title Previous Skills and Experience Box: Please evidence how you meet the Essential Criteria and Person Specification outlined in the advert in no more than 500 words. Separate 250-word statements addressing the specified Behaviours, Leadership (Lead Behaviour), Making Effective Decisions, Communicating and Influencing and Seeing the big picture. Please evidence any Desirable Criteria where applicable, (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Sift In the event of a large number of applications being received, an initial sift may be held on your CV and Lead Behaviour - Leadership At full sift all behaviour statements and your CV will be assessed, with the successful candidates being invited to interview We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Behaviour-based questions to explore in detail what you are capable of . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC Chief Digital and Information Officer (CDIO) Group is responsible for HMRC's IT estate, including building and running IT services, leading digital transformation projects, and delivering operational support to our colleagues and customers. The live services we provide enable billions of pounds of tax to be collected, benefits to be paid to customers in need, and ensure the smooth movement of goods into and out of the UK. We are relied upon to deliver to a high standard to ensure the smooth running of the department for our colleagues and millions of HMRC customers. This role sits within Finance, Portfolio, Performance and Organisational Transformation (FPPOT) and covers the full remit of CDIO teams. The Planning and Performance Partner is responsible for contributing towards the strategic vision for Performance across CDIO, alongside the delivery of existing reporting into Working Day 10, SLT and Quarterly Business Reviews. The Partner will develop and deliver influential, high quality performance analysis, that is used to make informed decisions. Driving continuous improvement across CDIO through a combination of challenge, compelling analysis, and deep dives along with building their own capability. This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job description Provide accurate, detailed performance analysis to inform SLT decisions. Take the time to ensure that we fully understand all aspects of performance. When to highlight something quickly and when to invest time and resource into a deep dive. To achieve the above, we undertake site visits, show and tells, investigatory work into understanding processes and fully immerse ourselves in the performance data. Proactively identify deviations in performance and work collaboratively to understand drivers and address issues whilst managing our core products. Undertake performance deep dives to address risks and offer options for strategic and tactical solutions. Contribute to the team workplan ensuring a continual flow of work through a combination of self-generated and wider CDIO asks. Resilient leadership to promote wider understanding of the performance framework and its importance. Delivering to time and to the required quality ensuring assurance processes are embedded. Actively seek feedback enabling us to continue to learn and improve and to ensure we are consistently meeting stakeholder requirements and expectations. Person specification An analytical and inquisitive individual who enjoys understanding the underlying drivers of organisational performance and identifying opportunities for improvement. A confident partner who can build effective working relationships with senior leaders, stakeholders and delivery teams to influence decision-making and drive positive outcomes. A strong communicator who can translate complex information into clear, compelling narratives and present performance insights in a meaningful way. A strategic thinker who can link organisational objectives to performance measures and understand the wider impact of business decisions. Essential Criteria Experience of working in a performance, quality or governance team. Experience of managing effective relationships with senior leaders, with effective engagement and strong leadership. Ability to translate strategic objectives into measurable outcomes and performance measures. Strong problem-solving skills with the ability to identify trends, risks, and opportunities from complex datasets. Experience of creating and presenting compelling narratives using data visualisation and storytelling techniques. Ability to manage competing priorities and deliver high-quality outputs within challenging deadlines. Desirable Criteria A curious and inquisitive mindset, with a desire to understand underlying drivers of performance. Experience of working in a digital, technology, transformation or operational performance environment. Have strong organisational awareness and the ability to understand how individual activities contribute to wider strategic priorities and outcomes. Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and influence. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Seeing the Big Picture Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Please complete the CV as follows Job History Box: Employer name Dates of employment Job title Previous Skills and Experience Box: Please evidence how you meet the Essential Criteria and Person Specification outlined in the advert in no more than 500 words. Separate 250-word statements addressing the specified Behaviours, Leadership (Lead Behaviour), Making Effective Decisions, Communicating and Influencing and Seeing the big picture. Please evidence any Desirable Criteria where applicable, (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Sift In the event of a large number of applications being received, an initial sift may be held on your CV and Lead Behaviour - Leadership At full sift all behaviour statements and your CV will be assessed, with the successful candidates being invited to interview We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Behaviour-based questions to explore in detail what you are capable of . click apply for full job details
Job Opportunity: JCA Apprentice Activity Instructor Location: Residential position based at Condover Hall, Shrewsbury Contract Type: Fixed-Term Apprentice Contract from 4/1/2027 to 14/11/2027 Working Hours: Full-time 40 hours per week, including evenings & weekends Reports To: Activity Manager About JCA, Condover Hall At JCA, we believe in creating unforgettable experiences through adventure, teamwork, and hospitality. Each year, thousands of guests stay with us for residential activity breaks, and our Activities team plays a key role in ensuring every guest enjoys an adventure filled and safe trip. Condover Hall is a Grade I listed Elizabethan manor house surrounded by extensive grounds and located just outside Shrewsbury. What is an Outdoor Activity Apprenticeship? If a traditional 9 to 5 office job isn't for you, this apprenticeship could be the perfect fit. Over 10 months, JCA will provide all the training, support and industry-recognised qualifications you need to become a confident Activity Instructor and build a career in the outdoor industry. JCA works in partnership with Shrewsbury College, combining practical, hands-on experience with structured learning and support. With over 40 activities on offer, no two days are the same. You'll be trained to deliver a wide range of activities, leading groups through exciting experiences and helping them grow in confidence while creating unforgettable memories. On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ. We also offer on-site accommodation, giving you a fully immersive experience with no daily commute. You'll make lifelong friends, develop valuable skills and create memories that will last a lifetime. Benefits: Achieve your level 3 qualification in Outdoor Activity Leadership alongside other qualifications Support with passing Functional Skills if required Earn as you learn with the £8 per hour National Apprentice Wage Staff events and Friends & Family activity days Employee & student discounts Free DBS check On-site shared accommodation provided at a discounted monthly deduction. Free meals Access to our Employee Assistance Programme Use of the facilities Further opportunities The Role: Apprentice Activity Instructor You will play a central role in each group's stay, delivering safe, fun and engaging activity sessions in a residential setting. You'll help create memorable experiences for guests, ensuring every session is delivered with enthusiasm, professionalism and care. Key Responsibilities Activity Delivery & Quality Deliver all activities to your group in line with JCA's standards. Adapt your delivery style to suit the needs, abilities, and dynamics of different guest groups. Ensure all activities are run safely, enthusiastically, and with a focus on guest engagement. Prepare and maintain equipment and activity bases to ensure readiness and safety. Safety & Compliance Follow JCA's safety policies and operational guidelines during all sessions. Assist in the prevention, response, and reporting of incidents, accidents, and safeguarding concerns. Provide first aid support when required. Customer Experience Create a welcoming and inclusive environment for all guests. Build rapport with groups to enhance their experience and encourage participation. Respond to guest queries and concerns professionally and empathetically. Support the collection of feedback to help improve future delivery. Team Collaboration Work closely with fellow instructors and team leaders to ensure smooth daily operations. Attend training sessions and team briefings to stay informed and prepared. Support colleagues during busy periods and contribute to a positive team culture. Essential skills & experience No previous experience or qualifications are required as full training will be provided. All you need is a sense of adventure and a willingness to learn. You must be enthusiastic, passionate about the outdoors, and enjoy working with children and young people. Due to the nature of the role, applicants must be aged 18 or over. You must be comfortable undertaking training across all of our outdoor activities, some of which involve working at height and performance-based activities such as dance. The recruitment process Once we receive your application, a member of our team will be in touch to discuss the next steps. If eligible, you'll be invited to attend one of our recruitment weekends at Condover Hall, Shrewsbury. Please note that attendance at a recruitment event is a mandatory part of our selection process. As this role involves working with children, we follow safer recruiting practices. We are required to obtain references and an Enhanced DBS check prior to employment (we cover the cost and organise it for you). You will be required to provide referee details and a selection of ID documents such as a Passport or Full Birth Certificate. Our Commitment to Inclusion At JCA, we know that diverse teams deliver better results. We're building a culture where everyone feels welcome, respected, and supported to thrive. We're committed to equity, inclusivity, and tackling unconscious bias at every level of our organisation. Our Recruitment Team is based at our Head Office in Brighton so we may call you from a Brighton number (01273)
Aug 24, 2026
Full time
Job Opportunity: JCA Apprentice Activity Instructor Location: Residential position based at Condover Hall, Shrewsbury Contract Type: Fixed-Term Apprentice Contract from 4/1/2027 to 14/11/2027 Working Hours: Full-time 40 hours per week, including evenings & weekends Reports To: Activity Manager About JCA, Condover Hall At JCA, we believe in creating unforgettable experiences through adventure, teamwork, and hospitality. Each year, thousands of guests stay with us for residential activity breaks, and our Activities team plays a key role in ensuring every guest enjoys an adventure filled and safe trip. Condover Hall is a Grade I listed Elizabethan manor house surrounded by extensive grounds and located just outside Shrewsbury. What is an Outdoor Activity Apprenticeship? If a traditional 9 to 5 office job isn't for you, this apprenticeship could be the perfect fit. Over 10 months, JCA will provide all the training, support and industry-recognised qualifications you need to become a confident Activity Instructor and build a career in the outdoor industry. JCA works in partnership with Shrewsbury College, combining practical, hands-on experience with structured learning and support. With over 40 activities on offer, no two days are the same. You'll be trained to deliver a wide range of activities, leading groups through exciting experiences and helping them grow in confidence while creating unforgettable memories. On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ. We also offer on-site accommodation, giving you a fully immersive experience with no daily commute. You'll make lifelong friends, develop valuable skills and create memories that will last a lifetime. Benefits: Achieve your level 3 qualification in Outdoor Activity Leadership alongside other qualifications Support with passing Functional Skills if required Earn as you learn with the £8 per hour National Apprentice Wage Staff events and Friends & Family activity days Employee & student discounts Free DBS check On-site shared accommodation provided at a discounted monthly deduction. Free meals Access to our Employee Assistance Programme Use of the facilities Further opportunities The Role: Apprentice Activity Instructor You will play a central role in each group's stay, delivering safe, fun and engaging activity sessions in a residential setting. You'll help create memorable experiences for guests, ensuring every session is delivered with enthusiasm, professionalism and care. Key Responsibilities Activity Delivery & Quality Deliver all activities to your group in line with JCA's standards. Adapt your delivery style to suit the needs, abilities, and dynamics of different guest groups. Ensure all activities are run safely, enthusiastically, and with a focus on guest engagement. Prepare and maintain equipment and activity bases to ensure readiness and safety. Safety & Compliance Follow JCA's safety policies and operational guidelines during all sessions. Assist in the prevention, response, and reporting of incidents, accidents, and safeguarding concerns. Provide first aid support when required. Customer Experience Create a welcoming and inclusive environment for all guests. Build rapport with groups to enhance their experience and encourage participation. Respond to guest queries and concerns professionally and empathetically. Support the collection of feedback to help improve future delivery. Team Collaboration Work closely with fellow instructors and team leaders to ensure smooth daily operations. Attend training sessions and team briefings to stay informed and prepared. Support colleagues during busy periods and contribute to a positive team culture. Essential skills & experience No previous experience or qualifications are required as full training will be provided. All you need is a sense of adventure and a willingness to learn. You must be enthusiastic, passionate about the outdoors, and enjoy working with children and young people. Due to the nature of the role, applicants must be aged 18 or over. You must be comfortable undertaking training across all of our outdoor activities, some of which involve working at height and performance-based activities such as dance. The recruitment process Once we receive your application, a member of our team will be in touch to discuss the next steps. If eligible, you'll be invited to attend one of our recruitment weekends at Condover Hall, Shrewsbury. Please note that attendance at a recruitment event is a mandatory part of our selection process. As this role involves working with children, we follow safer recruiting practices. We are required to obtain references and an Enhanced DBS check prior to employment (we cover the cost and organise it for you). You will be required to provide referee details and a selection of ID documents such as a Passport or Full Birth Certificate. Our Commitment to Inclusion At JCA, we know that diverse teams deliver better results. We're building a culture where everyone feels welcome, respected, and supported to thrive. We're committed to equity, inclusivity, and tackling unconscious bias at every level of our organisation. Our Recruitment Team is based at our Head Office in Brighton so we may call you from a Brighton number (01273)
IT Warehouse Operative Location: Droitwich Salary: National living/minimum wage - £21,157.50 - £24,784.50 per annum Job Type: Full-time contract, Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services Primary Purpose of role: Due to continued growth and increasing customer demand, GreensafeIT is expanding its ITAD Production Line team and recruiting multiple Production Operatives to support our growing operations. The purpose of this role is to support the processing, testing, and secure handling of IT equipment within our Information Technology Asset Disposition (ITAD) operations. You will play a key role in ensuring the smooth day-to-day running of our fast-paced warehouse environment, including stock intake, secure data erasure, asset sorting, and preparing equipment for dispatch. We're looking for reliable, flexible, and team-oriented individuals who are comfortable working in a fast-paced environment and committed to achieving daily operational targets. This is an excellent opportunity to build a career within the growing technology and sustainability sector, working with one of the UK's leading independent IT lifecycle specialists. Full training and support will be provided. Key Responsibilities: Processing IT equipment through our production line safely, recording key details of items received into our warehouse and process through our operational lines. Accurately book stock into the in-house asset management system. Identify damaged, missing, or non-compliant items and escalate issues to the relevant teams leads on the operational floor. Maintain clean, organised, and safe working areas while following operational procedures and Health & Safety standards. Process all jobs and orders accurately in line with system instructions and operational procedures. Carry out IT asset processing activities including BIOS resets, secure data erasure, diagnostics, and basic hardware testing. Handle all equipment carefully to minimise damage and stock loss. Correctly sort, grade, and segregate IT assets as per operational procedures. Ensure stock is stored accurately both physically and within the stock management system. Assist with stock counts and inventory checks, reporting discrepancies where necessary to team leaders. Relocate and reconcile stock variances accurately. Prepare and palletise stock securely for storage or dispatch. Competencies and Behaviours: Strong communication skills with the ability to work effectively within a team. Positive, proactive attitude with a willingness to learn. Ability to work independently and manage tasks efficiently. Flexible approach to supporting colleagues and operational priorities when required. Including movement in our operational production line to support other area's when needed. Cross training is provided. Adheres to all company controls and standards relating to operations, information security, environment, quality, and health & safety. Reliable, punctual, and committed to maintaining high standards. Strong attention to detail while working in a fast-paced environment. Ability to follow processes accurately and consistently. Open to feedback and keen to develop new skills. Complies with all GreensafeIT policies, procedures, and security requirements. Contribute positively towards achieving departmental and company objectives. All required PPE will be provided and must be worn in designated areas. This role involves standing for extended periods and lifting/moving equipment in line with safe handling guidelines. Environment may include moderate noise levels and occasional exposure to outdoor loading/unloading areas. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Aug 24, 2026
Full time
IT Warehouse Operative Location: Droitwich Salary: National living/minimum wage - £21,157.50 - £24,784.50 per annum Job Type: Full-time contract, Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle. As a result, we are perfectly placed to provide our customers with expert guidance and advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services Primary Purpose of role: Due to continued growth and increasing customer demand, GreensafeIT is expanding its ITAD Production Line team and recruiting multiple Production Operatives to support our growing operations. The purpose of this role is to support the processing, testing, and secure handling of IT equipment within our Information Technology Asset Disposition (ITAD) operations. You will play a key role in ensuring the smooth day-to-day running of our fast-paced warehouse environment, including stock intake, secure data erasure, asset sorting, and preparing equipment for dispatch. We're looking for reliable, flexible, and team-oriented individuals who are comfortable working in a fast-paced environment and committed to achieving daily operational targets. This is an excellent opportunity to build a career within the growing technology and sustainability sector, working with one of the UK's leading independent IT lifecycle specialists. Full training and support will be provided. Key Responsibilities: Processing IT equipment through our production line safely, recording key details of items received into our warehouse and process through our operational lines. Accurately book stock into the in-house asset management system. Identify damaged, missing, or non-compliant items and escalate issues to the relevant teams leads on the operational floor. Maintain clean, organised, and safe working areas while following operational procedures and Health & Safety standards. Process all jobs and orders accurately in line with system instructions and operational procedures. Carry out IT asset processing activities including BIOS resets, secure data erasure, diagnostics, and basic hardware testing. Handle all equipment carefully to minimise damage and stock loss. Correctly sort, grade, and segregate IT assets as per operational procedures. Ensure stock is stored accurately both physically and within the stock management system. Assist with stock counts and inventory checks, reporting discrepancies where necessary to team leaders. Relocate and reconcile stock variances accurately. Prepare and palletise stock securely for storage or dispatch. Competencies and Behaviours: Strong communication skills with the ability to work effectively within a team. Positive, proactive attitude with a willingness to learn. Ability to work independently and manage tasks efficiently. Flexible approach to supporting colleagues and operational priorities when required. Including movement in our operational production line to support other area's when needed. Cross training is provided. Adheres to all company controls and standards relating to operations, information security, environment, quality, and health & safety. Reliable, punctual, and committed to maintaining high standards. Strong attention to detail while working in a fast-paced environment. Ability to follow processes accurately and consistently. Open to feedback and keen to develop new skills. Complies with all GreensafeIT policies, procedures, and security requirements. Contribute positively towards achieving departmental and company objectives. All required PPE will be provided and must be worn in designated areas. This role involves standing for extended periods and lifting/moving equipment in line with safe handling guidelines. Environment may include moderate noise levels and occasional exposure to outdoor loading/unloading areas. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Head of Education Department: Education Employment Type: Permanent - Full Time Location: Head Office, London Description At ELEMIS, we believe exceptional customer experiences begin with exceptional education. As Head of Education, you'll lead the delivery of our education strategy across Retail, Spa and International markets, ensuring learning inspires confidence, builds capability and delivers measurable commercial impact. This is a leadership role that goes beyond delivering education. You'll shape how we develop our people, partner with the business to drive performance and lead an integrated Education function comprising our field-based Spa & Retail Training team and Content Designers, ensuring the expertise that creates our learning works hand-in-hand with the people who bring it to life. Working closely with the Global Director of Education and senior stakeholders across Commercial, Retail, Spa, Marketing and Product, you'll ensure Education remains at the heart of the customer journey and continues to evolve alongside the needs of our business. This role is based in the London offices/or field for a minimum of three days per week, working closely with cross-functional stakeholders and the wider Education team. Regular travel across the UK and Ireland is required to support Retail stores, Spa partners and business priorities, together with occasional international travel for conferences, distributor support and strategic Education initiatives. What You Will Do: Lead the Education Strategy Translate our global education vision into meaningful learning experiences that support our people, partners and customers across the UK, Ireland and International markets. Working closely with the Global Director of Education, you'll ensure Education remains commercially relevant, globally consistent and aligned with the evolving needs of the business. Champion an education strategy built around three core pillars: Treatment Excellence, Product Expertise, Commercial Excellence Inspire One High-Performing Education Team Lead, coach and inspire an integrated Education team, bringing together our field-based Spa & Retail Trainers and Content Designers to create one connected approach to learning and capability across ELEMIS. Offer direction to theContent Designers, ensuring their priorities are closely aligned to the Education strategy, commercial priorities and the needs of our Retail, Spa and International markets. Drive the connection between what we create, what our trainers deliver and what our colleagues and partners need to perform at their best. Collect feedback and insight from the field to help shape future content, while our Content Designers will ensure trainers have engaging, consistent and commercially relevant tools to bring learning to life. Prioritise team member development by ensuring every member of the Education team has clear objectives, meaningful development opportunities and the coaching and support they need to be successful. Oversee the deployment of the field Education team, ensuring trainer schedules, regional coverage, business priorities and major events are effectively planned so Education resource is always focused where it delivers the greatest value. Build capability across the wider Education team, including external commercial sales training and the ELEMIS Spa education programme where required, ensuring the team continues to broaden its capability and expertise. Drive Commercial Performance Through Education Partner with the Commercial Director, Retail Leadership Team, Area Managers and Spa Business Partners to ensure learning is directly linked to business priorities. Deliver education to strengthen consultation skills, improve conversion, increase retail performance and help our teams confidently maximise every customer interaction. Success will be measured not only through learning engagement but through improved commercial performance, customer experience and business results. Build Strong Business Partnerships Become a trusted partner across the business, working collaboratively with Retail, Spa, Marketing, Product Development and our International distributors. By building strong relationships and understanding business priorities, you'll ensure Education remains agile, relevant and capable of supporting product launches, commercial initiatives, events and long-term strategic growth. Create Inspiring Learning Experiences Lead the development of engaging, innovative and accessible learning experiences, working closely with theContent Designers within your team to translate Education and commercial priorities into high-quality learning content. Oversee learning across face-to-face, digital and blended channels, ensuring content is globally aligned, commercially relevant and designed for reuse across Retail, Spa and International audiences wherever possible. Ensure the eHub continues to evolve as a valuable learning platform for colleagues and partners across the business, while encouraging innovation, embracing new technologies and continually looking for opportunities to enhance the learner experience. Create a strong feedback loop between the Content Designers and field training team, using insight from learners, trainers and commercial stakeholders to continually improve both the content we create and the way it is delivered. Education Events & Experiences Lead the Education strategy and delivery for key ELEMIS events, ensuring every experience reflects our brand standards, education priorities and commercial ambitions. Ensure Education resource is planned effectively and that trainers are fully prepared, briefed and deployed to deliver exceptional experiences including conferences, roadshows, product launches, partner events and key commercial moments. Partnering with key stakeholders to agree event objectives, Education requirements and measures of success. Personally representing ELEMIS Education at key strategic events where appropriate. Review event outcomes and using feedback, engagement and commercial results to continuously improve future activity. What We Are Looking For: Extensive leadership experience within Education, Learning & Development within the retail sector. People Leader: expert in developing high-performing field teams, nurturing and succession planning talent. Content expertise: Applied deep expertise in content, enhancing creative, content and learning-design capability within the team. Commercial awareness: directly impact business performance through execution of the learning strategy. Continuous optimisation:able to measure impact of learning delivery and use feedback to inform roadmap for optimisation. Innovation:delivers best-in-class learning methodology, tools and assets, support the team to operate with a test-and-learn mindset and engage in experimentation to remain relevant. Stakeholder management and influencing skills. Travel: willingness to travel across the UK and internationally when required. Benefits We operate a Hybrid working model which means working any three days in our Baker Street or Farringdon Head Office/or in Field, and two days working from home. We also operate with flexible working hours, which means core hours are between 10am - 4pm. 27 days holiday per year. Additional day off for your Birthday! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more). Annual Bonus. Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more. Generous Holiday Allowance, increasing with length of service. Company Pension Scheme. Healthcare Cash Plan (with Dental). Employee Assistance Programme for all Associates and their families. Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards. Much, much more!
Aug 24, 2026
Full time
Head of Education Department: Education Employment Type: Permanent - Full Time Location: Head Office, London Description At ELEMIS, we believe exceptional customer experiences begin with exceptional education. As Head of Education, you'll lead the delivery of our education strategy across Retail, Spa and International markets, ensuring learning inspires confidence, builds capability and delivers measurable commercial impact. This is a leadership role that goes beyond delivering education. You'll shape how we develop our people, partner with the business to drive performance and lead an integrated Education function comprising our field-based Spa & Retail Training team and Content Designers, ensuring the expertise that creates our learning works hand-in-hand with the people who bring it to life. Working closely with the Global Director of Education and senior stakeholders across Commercial, Retail, Spa, Marketing and Product, you'll ensure Education remains at the heart of the customer journey and continues to evolve alongside the needs of our business. This role is based in the London offices/or field for a minimum of three days per week, working closely with cross-functional stakeholders and the wider Education team. Regular travel across the UK and Ireland is required to support Retail stores, Spa partners and business priorities, together with occasional international travel for conferences, distributor support and strategic Education initiatives. What You Will Do: Lead the Education Strategy Translate our global education vision into meaningful learning experiences that support our people, partners and customers across the UK, Ireland and International markets. Working closely with the Global Director of Education, you'll ensure Education remains commercially relevant, globally consistent and aligned with the evolving needs of the business. Champion an education strategy built around three core pillars: Treatment Excellence, Product Expertise, Commercial Excellence Inspire One High-Performing Education Team Lead, coach and inspire an integrated Education team, bringing together our field-based Spa & Retail Trainers and Content Designers to create one connected approach to learning and capability across ELEMIS. Offer direction to theContent Designers, ensuring their priorities are closely aligned to the Education strategy, commercial priorities and the needs of our Retail, Spa and International markets. Drive the connection between what we create, what our trainers deliver and what our colleagues and partners need to perform at their best. Collect feedback and insight from the field to help shape future content, while our Content Designers will ensure trainers have engaging, consistent and commercially relevant tools to bring learning to life. Prioritise team member development by ensuring every member of the Education team has clear objectives, meaningful development opportunities and the coaching and support they need to be successful. Oversee the deployment of the field Education team, ensuring trainer schedules, regional coverage, business priorities and major events are effectively planned so Education resource is always focused where it delivers the greatest value. Build capability across the wider Education team, including external commercial sales training and the ELEMIS Spa education programme where required, ensuring the team continues to broaden its capability and expertise. Drive Commercial Performance Through Education Partner with the Commercial Director, Retail Leadership Team, Area Managers and Spa Business Partners to ensure learning is directly linked to business priorities. Deliver education to strengthen consultation skills, improve conversion, increase retail performance and help our teams confidently maximise every customer interaction. Success will be measured not only through learning engagement but through improved commercial performance, customer experience and business results. Build Strong Business Partnerships Become a trusted partner across the business, working collaboratively with Retail, Spa, Marketing, Product Development and our International distributors. By building strong relationships and understanding business priorities, you'll ensure Education remains agile, relevant and capable of supporting product launches, commercial initiatives, events and long-term strategic growth. Create Inspiring Learning Experiences Lead the development of engaging, innovative and accessible learning experiences, working closely with theContent Designers within your team to translate Education and commercial priorities into high-quality learning content. Oversee learning across face-to-face, digital and blended channels, ensuring content is globally aligned, commercially relevant and designed for reuse across Retail, Spa and International audiences wherever possible. Ensure the eHub continues to evolve as a valuable learning platform for colleagues and partners across the business, while encouraging innovation, embracing new technologies and continually looking for opportunities to enhance the learner experience. Create a strong feedback loop between the Content Designers and field training team, using insight from learners, trainers and commercial stakeholders to continually improve both the content we create and the way it is delivered. Education Events & Experiences Lead the Education strategy and delivery for key ELEMIS events, ensuring every experience reflects our brand standards, education priorities and commercial ambitions. Ensure Education resource is planned effectively and that trainers are fully prepared, briefed and deployed to deliver exceptional experiences including conferences, roadshows, product launches, partner events and key commercial moments. Partnering with key stakeholders to agree event objectives, Education requirements and measures of success. Personally representing ELEMIS Education at key strategic events where appropriate. Review event outcomes and using feedback, engagement and commercial results to continuously improve future activity. What We Are Looking For: Extensive leadership experience within Education, Learning & Development within the retail sector. People Leader: expert in developing high-performing field teams, nurturing and succession planning talent. Content expertise: Applied deep expertise in content, enhancing creative, content and learning-design capability within the team. Commercial awareness: directly impact business performance through execution of the learning strategy. Continuous optimisation:able to measure impact of learning delivery and use feedback to inform roadmap for optimisation. Innovation:delivers best-in-class learning methodology, tools and assets, support the team to operate with a test-and-learn mindset and engage in experimentation to remain relevant. Stakeholder management and influencing skills. Travel: willingness to travel across the UK and internationally when required. Benefits We operate a Hybrid working model which means working any three days in our Baker Street or Farringdon Head Office/or in Field, and two days working from home. We also operate with flexible working hours, which means core hours are between 10am - 4pm. 27 days holiday per year. Additional day off for your Birthday! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more). Annual Bonus. Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more. Generous Holiday Allowance, increasing with length of service. Company Pension Scheme. Healthcare Cash Plan (with Dental). Employee Assistance Programme for all Associates and their families. Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards. Much, much more!
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK London, UK Posted Monday 10 August 2026 at 5:00 am Job Title: Strategic Accounts Executive Department: Revenue Location: Hybrid, 3 days a week in office, 2 days from home Contract Type: Full time, permanent Line manager: Director, Key Accounts Salary: up to £65,000 + £50,000 commission Basic scope and primary objectives We are seeking an energetic Strategic Accounts Executive who will play a pivotal role in securing high-value new customers through Business Development and generating large cross-sell orders within our existing accounts. This individual contributor role requires an experienced, autonomous professional with a comprehensive understanding of the full sales cycle, from prospecting and qualification to closing deals and managing customer relationships at a senior level. The Strategic Accounts Executive will also engage in long-term strategic planning and ensure a robust pipeline to drive consistent revenue growth. As an individual contributor within Tes's sales structure, this role also carries the responsibility to share best practices and coach other team members. Key responsibilities 1. Sales Execution: - Autonomously manage the entire sales cycle, from lead generation to closing high-value deals across new and existing accounts. - Execute Tes's sales strategies and methodologies to secure high-value new customers and cross-sell opportunities. - Respond to and manage high-value tenders, ensuring the alignment of proposals with customer needs and Tes's value proposition. - Lead renewal activity on key accounts 2. Strategic Planning & Pipeline Management: - Develop and implement mid-to-long-term sales plans to meet and exceed revenue targets. - Maintain a robust and healthy sales pipeline through proactive lead generation, networking, and relationship building. - Regularly review and analyse pipeline health and sales metrics to drive consistent revenue performance. 3. Customer Relationship Management: - Build and nurture strong relationships with key stakeholders within customer accounts, acting as a trusted advisor. - Drive customer satisfaction and loyalty through understanding customer needs, delivering tailored solutions, and providing proactive support. - Work closely with the accounts' teams to align sales objectives and manage any post-sales support required to ensure continued satisfaction. 4. Revenue Growth: - Consistently achieve and exceed individual sales targets by securing high-value deals. - Identify and capitalize on opportunities to up-sell and cross-sell within existing client portfolios. - Collaborate with marketing and product teams to stay informed on product developments, market trends, and customer feedback. 5. Sales Best Practices & Coaching: - Act as a mentor and coach to less experienced team members, sharing sales best practices, strategies, and insights. - Lead by example, demonstrating the highest level of professionalism, sales acumen, and customer engagement. - Participate in the development of training programs and resources to elevate the overall competency of the sales team. 6. Market Analysis & Reporting: - Conduct thorough market analysis to stay ahead of industry trends and identify opportunities for growth. - Provide regular and accurate sales forecasts and reports to the Senior Enterprise Sales Director. - Use data-driven insights to refine sales approaches and address potential challenges proactively. What will you need to succeed? Experience in enterprise sales within the B2B software or SaaS industry. Proven track record of securing high-value deals and consistently meeting or exceeding sales targets. Ability to independently manage the entire sales cycle with minimal supervision. Strong strategic planning skills with experience in long-term pipeline management. Excellent communication, negotiation, and relationship-building skills. Proficiency in CRM tools and sales analytics; experience with Salesforce or similar platforms is highly preferred. Demonstrable experience responding to and managing high-value tenders (desirable). Analytical and data-driven approach to sales with a proven ability to make informed decisions. Ability to work effectively in a fast-paced, dynamic environment. Willingness to travel as needed to engage with clients and support sales activities. Personal Attributes: High level of self-motivation and intrinsic drive to achieve exceptional results. Strategic thinker with the ability to plan ahead while executing day-to-day tasks effectively. Collaborative and approachable, with a willingness to share knowledge and mentor others Exceptional problem-solving skills and a proactive mindset. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Aug 24, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK London, UK Posted Monday 10 August 2026 at 5:00 am Job Title: Strategic Accounts Executive Department: Revenue Location: Hybrid, 3 days a week in office, 2 days from home Contract Type: Full time, permanent Line manager: Director, Key Accounts Salary: up to £65,000 + £50,000 commission Basic scope and primary objectives We are seeking an energetic Strategic Accounts Executive who will play a pivotal role in securing high-value new customers through Business Development and generating large cross-sell orders within our existing accounts. This individual contributor role requires an experienced, autonomous professional with a comprehensive understanding of the full sales cycle, from prospecting and qualification to closing deals and managing customer relationships at a senior level. The Strategic Accounts Executive will also engage in long-term strategic planning and ensure a robust pipeline to drive consistent revenue growth. As an individual contributor within Tes's sales structure, this role also carries the responsibility to share best practices and coach other team members. Key responsibilities 1. Sales Execution: - Autonomously manage the entire sales cycle, from lead generation to closing high-value deals across new and existing accounts. - Execute Tes's sales strategies and methodologies to secure high-value new customers and cross-sell opportunities. - Respond to and manage high-value tenders, ensuring the alignment of proposals with customer needs and Tes's value proposition. - Lead renewal activity on key accounts 2. Strategic Planning & Pipeline Management: - Develop and implement mid-to-long-term sales plans to meet and exceed revenue targets. - Maintain a robust and healthy sales pipeline through proactive lead generation, networking, and relationship building. - Regularly review and analyse pipeline health and sales metrics to drive consistent revenue performance. 3. Customer Relationship Management: - Build and nurture strong relationships with key stakeholders within customer accounts, acting as a trusted advisor. - Drive customer satisfaction and loyalty through understanding customer needs, delivering tailored solutions, and providing proactive support. - Work closely with the accounts' teams to align sales objectives and manage any post-sales support required to ensure continued satisfaction. 4. Revenue Growth: - Consistently achieve and exceed individual sales targets by securing high-value deals. - Identify and capitalize on opportunities to up-sell and cross-sell within existing client portfolios. - Collaborate with marketing and product teams to stay informed on product developments, market trends, and customer feedback. 5. Sales Best Practices & Coaching: - Act as a mentor and coach to less experienced team members, sharing sales best practices, strategies, and insights. - Lead by example, demonstrating the highest level of professionalism, sales acumen, and customer engagement. - Participate in the development of training programs and resources to elevate the overall competency of the sales team. 6. Market Analysis & Reporting: - Conduct thorough market analysis to stay ahead of industry trends and identify opportunities for growth. - Provide regular and accurate sales forecasts and reports to the Senior Enterprise Sales Director. - Use data-driven insights to refine sales approaches and address potential challenges proactively. What will you need to succeed? Experience in enterprise sales within the B2B software or SaaS industry. Proven track record of securing high-value deals and consistently meeting or exceeding sales targets. Ability to independently manage the entire sales cycle with minimal supervision. Strong strategic planning skills with experience in long-term pipeline management. Excellent communication, negotiation, and relationship-building skills. Proficiency in CRM tools and sales analytics; experience with Salesforce or similar platforms is highly preferred. Demonstrable experience responding to and managing high-value tenders (desirable). Analytical and data-driven approach to sales with a proven ability to make informed decisions. Ability to work effectively in a fast-paced, dynamic environment. Willingness to travel as needed to engage with clients and support sales activities. Personal Attributes: High level of self-motivation and intrinsic drive to achieve exceptional results. Strategic thinker with the ability to plan ahead while executing day-to-day tasks effectively. Collaborative and approachable, with a willingness to share knowledge and mentor others Exceptional problem-solving skills and a proactive mindset. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Job Advert: Customer Interaction Advisor Location: Corby Contract Type: Temporary Industry: Manufacturing & Production This is a full time role working 37.5 hours a week between Wednesday and Sunday. The weekday shifts are between 8am and 9pm and the weekend shifts are between 7am and 3.15pm Are you passionate about providing exceptional customer service? Do you thrive in a vibrant environment where your communication skills can shine? Our client, a leading organisation in the manufacturing and production sector, is seeking a dynamic Customer Interaction Advisor to join their dedicated team in Corby! This is an exciting opportunity for individuals who enjoy engaging with customers and ensuring their needs are met with professionalism and a smile. If you are someone who loves making connections and has a knack for problem-solving, this role could be the perfect fit! Key Responsibilities: Engage with customers through various channels, including phone, email, and chat, ensuring all interactions are positive and productive. Provide accurate information about products and services, addressing inquiries and resolving issues in a timely manner. Collaborate with internal teams to ensure customer feedback is effectively communicated and addressed. Maintain a high level of product knowledge to assist customers with their questions and concerns. Keep records of customer interactions and transactions, ensuring all information is accurately logged. What Our Client Offers: A vibrant and supportive work environment that values teamwork and collaboration. Opportunities for personal and professional development within the organisation. A chance to make a difference by contributing to customer satisfaction and loyalty. Competitive compensation and flexible working hours. Ideal Candidate Profile: Previous experience in a customer service role, preferably within a manufacturing or production environment. Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively. Strong problem-solving skills and the capacity to handle challenging situations with grace. A positive attitude and a genuine desire to help customers. Ability to work independently as well as part of a team, demonstrating flexibility and adaptability. This role is perfect for anyone who enjoys a fast-paced and engaging workplace where every day brings new challenges and opportunities. If you are ready to take the next step in your career and make a real impact in customer interactions, this position offers a fantastic platform to do so. Don't miss out on this chance to shine in a role that values your input and commitment! Apply today and take the first step towards a rewarding temporary position in Corby with a respected employer in the manufacturing industry. Your next adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 24, 2026
Full time
Job Advert: Customer Interaction Advisor Location: Corby Contract Type: Temporary Industry: Manufacturing & Production This is a full time role working 37.5 hours a week between Wednesday and Sunday. The weekday shifts are between 8am and 9pm and the weekend shifts are between 7am and 3.15pm Are you passionate about providing exceptional customer service? Do you thrive in a vibrant environment where your communication skills can shine? Our client, a leading organisation in the manufacturing and production sector, is seeking a dynamic Customer Interaction Advisor to join their dedicated team in Corby! This is an exciting opportunity for individuals who enjoy engaging with customers and ensuring their needs are met with professionalism and a smile. If you are someone who loves making connections and has a knack for problem-solving, this role could be the perfect fit! Key Responsibilities: Engage with customers through various channels, including phone, email, and chat, ensuring all interactions are positive and productive. Provide accurate information about products and services, addressing inquiries and resolving issues in a timely manner. Collaborate with internal teams to ensure customer feedback is effectively communicated and addressed. Maintain a high level of product knowledge to assist customers with their questions and concerns. Keep records of customer interactions and transactions, ensuring all information is accurately logged. What Our Client Offers: A vibrant and supportive work environment that values teamwork and collaboration. Opportunities for personal and professional development within the organisation. A chance to make a difference by contributing to customer satisfaction and loyalty. Competitive compensation and flexible working hours. Ideal Candidate Profile: Previous experience in a customer service role, preferably within a manufacturing or production environment. Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively. Strong problem-solving skills and the capacity to handle challenging situations with grace. A positive attitude and a genuine desire to help customers. Ability to work independently as well as part of a team, demonstrating flexibility and adaptability. This role is perfect for anyone who enjoys a fast-paced and engaging workplace where every day brings new challenges and opportunities. If you are ready to take the next step in your career and make a real impact in customer interactions, this position offers a fantastic platform to do so. Don't miss out on this chance to shine in a role that values your input and commitment! Apply today and take the first step towards a rewarding temporary position in Corby with a respected employer in the manufacturing industry. Your next adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC, we are already one of the most digital advanced tax authorities in the world and have one of the largest IT infrastructures and data sources in the UK. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge! For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference. We're recruiting for a Lead Product Manager at HMRC Business Tax team (Process Mining) to be part of our highly creative and collaborative teams supporting His Majesty's Revenue and Customs. We are ambitious, and we need a strong product leader to help us achieve the ambitions we have set out in our 2026/27 vision, delivering great outcomes through digital products. This role needs a strong leader who can challenge, create, and own the product strategy. Your goal is to optimise the overall value of an area of the business tax system by contributing to solving complex and often challenging problems through the creation of great digital products. Job description A Product Lead is responsible for leading a number of product teams within a business area to build and release digital products or services. Product Leads understand the business goals and the high-level user needs for different user groups across the services. Product Leads also understand the organisational and business area strategies, and work with senior leaders and stakeholders to ensure the right types of products and services are being delivered to support the strategies. Product Leads also manage product managers, coach, or mentor them, and support the Head of Profession to build the capability amongst the product management profession. Person specification Responsibilities You will: Create the vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital service based on transformation programme goals. Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme. Create and iterate programme-level roadmaps, reporting and set the agile governance framework for product teams in a programme. Lead engagement with Senior Directors, Senior Civil Servants, and stakeholders to shape and influence delivery activity and governance in transformation programmes, in line with the organisation's strategy and objectives. Work with other professions leads and teams across HMRC to promote user-centred and agile ways of working, and to ensure the resourcing model for multidisciplinary teams works effectively. Lead creation of strategic roadmaps, business cases, funding forecasts and delivery plans to define pipeline of future work in CDIO. Accountable for product outcomes within a transformation programme, setting KPIs and performance measures for success. Line manages, coach and mentor Grade 7 Product Managers and SO Associate Product Managers, responsible for increasing capability and ensuring product management standards and met. Work with Head of Product around recruitment, retention, and upskilling of product managers in HMRC, to define standards and best practice for Product Managers Be a leader within local product management communities and other communities of interest across HMRC, managing and organising cross-government conferences and events. Coordinate product development across HMRC Lines of Business to identify reuse of components and patterns in services. Oversee live services and continuous improvement work for the product /service and management of vendor contracts as and when needed. Lead and support multidisciplinary product teams through discovery, alpha, beta, and live phases of development, turning vision into reality and continuously improving. Essential Criteria: Experience of using lean, agile or user centred design methods (ideally all) Experience of building and maintaining positive relationships with senior stakeholders, including negotiating with stakeholders on difficult issues, acting as an escalation point when needed, and being able to influence stakeholders on a portfolio or service strategy. Demonstration of the ability to look across a number of products/services in a portfolio, and the wider marketplace, to understand how different products can work together to deliver a wider outcome. Experience of successfully prioritising work based on what is valuable to do first across a portfolio/ service/programme, managing dependencies between different products, digital and non-digital channels, et cetera. Demonstration of the ability to use qualitative or quantitative research (e.g., customer feedback, market research, service metrics, et cetera) to gain insights on a problem, or potential solutions. Experience of coaching, mentoring and line managing others across a digital team in product management roles or other GDaD roles. Experience of working with digital teams and other professions to improve ways of working at scale across a number of teams. Experience of building capability in others and facilitating learning and development at scale, including of product management frameworks and tools. Demonstration of the ability to understand how to measure and track success of a programme and recalibrate areas of the programme to optimise outcomes- including demonstration of understanding the product lifecycle and knowing when to keep going on products and when to stop or pivot. Experience of successfully communicating with others to explain problems, present options, setting a direction for moving forward, and getting buy in for recommendations. Desirable Criteria: Significant knowledge of user research, or service, content or interaction design, or software engineering practices, and how product managers can successfully work with these professions to create better products. Experience of managing large teams. Working knowledge of ITIL v4 Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for the following site, it's important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC, we are already one of the most digital advanced tax authorities in the world and have one of the largest IT infrastructures and data sources in the UK. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge! For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference. We're recruiting for a Lead Product Manager at HMRC Business Tax team (Process Mining) to be part of our highly creative and collaborative teams supporting His Majesty's Revenue and Customs. We are ambitious, and we need a strong product leader to help us achieve the ambitions we have set out in our 2026/27 vision, delivering great outcomes through digital products. This role needs a strong leader who can challenge, create, and own the product strategy. Your goal is to optimise the overall value of an area of the business tax system by contributing to solving complex and often challenging problems through the creation of great digital products. Job description A Product Lead is responsible for leading a number of product teams within a business area to build and release digital products or services. Product Leads understand the business goals and the high-level user needs for different user groups across the services. Product Leads also understand the organisational and business area strategies, and work with senior leaders and stakeholders to ensure the right types of products and services are being delivered to support the strategies. Product Leads also manage product managers, coach, or mentor them, and support the Head of Profession to build the capability amongst the product management profession. Person specification Responsibilities You will: Create the vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital service based on transformation programme goals. Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme. Create and iterate programme-level roadmaps, reporting and set the agile governance framework for product teams in a programme. Lead engagement with Senior Directors, Senior Civil Servants, and stakeholders to shape and influence delivery activity and governance in transformation programmes, in line with the organisation's strategy and objectives. Work with other professions leads and teams across HMRC to promote user-centred and agile ways of working, and to ensure the resourcing model for multidisciplinary teams works effectively. Lead creation of strategic roadmaps, business cases, funding forecasts and delivery plans to define pipeline of future work in CDIO. Accountable for product outcomes within a transformation programme, setting KPIs and performance measures for success. Line manages, coach and mentor Grade 7 Product Managers and SO Associate Product Managers, responsible for increasing capability and ensuring product management standards and met. Work with Head of Product around recruitment, retention, and upskilling of product managers in HMRC, to define standards and best practice for Product Managers Be a leader within local product management communities and other communities of interest across HMRC, managing and organising cross-government conferences and events. Coordinate product development across HMRC Lines of Business to identify reuse of components and patterns in services. Oversee live services and continuous improvement work for the product /service and management of vendor contracts as and when needed. Lead and support multidisciplinary product teams through discovery, alpha, beta, and live phases of development, turning vision into reality and continuously improving. Essential Criteria: Experience of using lean, agile or user centred design methods (ideally all) Experience of building and maintaining positive relationships with senior stakeholders, including negotiating with stakeholders on difficult issues, acting as an escalation point when needed, and being able to influence stakeholders on a portfolio or service strategy. Demonstration of the ability to look across a number of products/services in a portfolio, and the wider marketplace, to understand how different products can work together to deliver a wider outcome. Experience of successfully prioritising work based on what is valuable to do first across a portfolio/ service/programme, managing dependencies between different products, digital and non-digital channels, et cetera. Demonstration of the ability to use qualitative or quantitative research (e.g., customer feedback, market research, service metrics, et cetera) to gain insights on a problem, or potential solutions. Experience of coaching, mentoring and line managing others across a digital team in product management roles or other GDaD roles. Experience of working with digital teams and other professions to improve ways of working at scale across a number of teams. Experience of building capability in others and facilitating learning and development at scale, including of product management frameworks and tools. Demonstration of the ability to understand how to measure and track success of a programme and recalibrate areas of the programme to optimise outcomes- including demonstration of understanding the product lifecycle and knowing when to keep going on products and when to stop or pivot. Experience of successfully communicating with others to explain problems, present options, setting a direction for moving forward, and getting buy in for recommendations. Desirable Criteria: Significant knowledge of user research, or service, content or interaction design, or software engineering practices, and how product managers can successfully work with these professions to create better products. Experience of managing large teams. Working knowledge of ITIL v4 Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for the following site, it's important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply . click apply for full job details
Are you passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team as a Web Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer and Christmas events Please find all the details below: Job title: Web Customer Support & Product Specialist Hours: Monday - Friday, 9am - 5:30pm with 1 hour for lunch Salary: £26,000 - £27,000 Location: Near Sellindge, your own transport is essential due to the location of the company The role: In this varied role, you'll be the first point of contact for customers, providing expert support, product guidance and training, while working closely with internal teams to continually improve the customer experience. Your key responsibilities would be to: Serve as the first line of support for customer enquiries via phone, email, and online support channels. Troubleshoot software and application issues, resolving routine queries efficiently and professionally. Gather and document detailed information for more complex technical issues before escalating them to the development team. Maintain regular communication with customers, providing updates and ensuring all enquiries are resolved to a high standard. Support new customers through the onboarding process, helping them successfully implement and utilise the company's software products. Deliver engaging online product demonstrations and user training sessions. Produce and maintain a range of customer-facing resources, including user guides, knowledge base articles, and internal documentation. Develop in-depth knowledge of the company's software portfolio and services. Act as a subject matter expert for designated products, promoting best practice and product adoption. Collect and communicate customer feedback, insights and enhancement suggestions to development and senior leadership teams. Identify opportunities to introduce existing customers to additional features, services or solutions that may add value to their business. Assist with user acceptance testing and quality assurance activities for new releases, enhancements, and product updates. Provide administrative support across customer operations, including assisting with invoicing and customer account management. Contribute to broader business initiatives as required, including events, customer engagement activities, and occasional marketing projects. You'll be the ideal candidate for this role if you have: Excellent communication and customer service skills within an office environment. Strong problem-solving ability and attention to detail. The interest to learn and explain software products. The ability to manage multiple priorities while maintaining a high level of customer satisfaction. A team player approach, who enjoys collaborating across different departments. Previous experience in a customer support, software support, SaaS, helpdesk would be advantageous. Next steps: This is an excellent opportunity for someone who enjoys combining customer support, product expertise, and relationship management within a dynamic and growing business. If you have the above skills and experience, then please apply today - our client can interview immediately. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Pippy (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 24, 2026
Full time
Are you passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team as a Web Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer and Christmas events Please find all the details below: Job title: Web Customer Support & Product Specialist Hours: Monday - Friday, 9am - 5:30pm with 1 hour for lunch Salary: £26,000 - £27,000 Location: Near Sellindge, your own transport is essential due to the location of the company The role: In this varied role, you'll be the first point of contact for customers, providing expert support, product guidance and training, while working closely with internal teams to continually improve the customer experience. Your key responsibilities would be to: Serve as the first line of support for customer enquiries via phone, email, and online support channels. Troubleshoot software and application issues, resolving routine queries efficiently and professionally. Gather and document detailed information for more complex technical issues before escalating them to the development team. Maintain regular communication with customers, providing updates and ensuring all enquiries are resolved to a high standard. Support new customers through the onboarding process, helping them successfully implement and utilise the company's software products. Deliver engaging online product demonstrations and user training sessions. Produce and maintain a range of customer-facing resources, including user guides, knowledge base articles, and internal documentation. Develop in-depth knowledge of the company's software portfolio and services. Act as a subject matter expert for designated products, promoting best practice and product adoption. Collect and communicate customer feedback, insights and enhancement suggestions to development and senior leadership teams. Identify opportunities to introduce existing customers to additional features, services or solutions that may add value to their business. Assist with user acceptance testing and quality assurance activities for new releases, enhancements, and product updates. Provide administrative support across customer operations, including assisting with invoicing and customer account management. Contribute to broader business initiatives as required, including events, customer engagement activities, and occasional marketing projects. You'll be the ideal candidate for this role if you have: Excellent communication and customer service skills within an office environment. Strong problem-solving ability and attention to detail. The interest to learn and explain software products. The ability to manage multiple priorities while maintaining a high level of customer satisfaction. A team player approach, who enjoys collaborating across different departments. Previous experience in a customer support, software support, SaaS, helpdesk would be advantageous. Next steps: This is an excellent opportunity for someone who enjoys combining customer support, product expertise, and relationship management within a dynamic and growing business. If you have the above skills and experience, then please apply today - our client can interview immediately. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Pippy (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Product Manager, Corporate Research Solutions About Our Team At Elsevier, we help researchers, healthcare professionals, and institutions make breakthrough discoveries and improve outcomes around the world. Through trusted scientific content, advanced analytics, and innovative technology, we empower our customers to solve complex challenges and accelerate progress. Within Elsevier's Life Sciences Solutions business, the Corporate Research Solutions team serves pharmaceutical, biotechnology, medical device, and related research organisations. Leveraging the power of our A&G and LeapSpace platforms, we deliver market leading solutions for literature discovery, scientific intelligence, research workflow management, and decision support. Our team operates in a highly collaborative, customer focused environment where innovation, data driven decision making, and emerging technologies-including AI-play a central role in shaping the future of research. About the Role We are looking for an experienced Senior Product Manager to help drive the evolution and growth of our Corporate Research Solutions portfolio. In this role, you will work at the intersection of customer needs, market opportunity, and technology innovation, translating insights into products and capabilities that deliver meaningful value to corporate research organisations. You will partner closely with commercial, technology, content, data, and operations teams to define priorities, execute product roadmaps, and support go to market success. This is an exciting opportunity for a product professional who thrives in a complex, matrixed environment and enjoys solving challenging customer problems through innovative technology solutions. Responsibilities Contribute to the strategy and roadmap for Corporate Research Solutions, ensuring alignment with customer needs and business objectives. Partner with customers, sales teams, and customer success teams to understand market requirements and identify growth opportunities. Prioritise product initiatives based on customer value, strategic fit, commercial impact, and technical feasibility. Collaborate with engineering, data, content, and operations teams to deliver product enhancements and new capabilities. Champion customer discovery activities and translate insights into actionable product requirements. Monitor market trends, competitor activity, and emerging technologies, including AI, to inform product direction. Support go to market planning, product positioning, and commercial enablement activities. Track product performance through KPIs and customer feedback, driving continuous improvement. Influence and align stakeholders across multiple functions to ensure successful execution and delivery. Requirements Bachelor's degree in Business, Technology, Information Science, Life Sciences, or a related discipline; advanced degree preferred. 7+ years of Product Management experience, including significant experience in B2B SaaS, technology, or information services. Proven track record of delivering products that generate measurable customer and business value. Strong experience influencing stakeholders and driving outcomes within a matrixed organisation. Excellent customer discovery and product development skills, with the ability to translate insights into solutions. Strong commercial awareness, including market analysis, competitive positioning, and growth opportunities. Data driven approach to decision making, prioritisation, and performance measurement. Outstanding communication, collaboration, and stakeholder management skills. Experience within research, scientific, healthcare, life sciences, or academic information markets is highly desirable. Work in a way that works for you We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working in a hybrid way from both the office and at home. Working flexible hours - flexing the times you work in the day. Working with us. Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your well being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Long service awards Save As You Earn share option scheme Travel Season ticket loan Maternity, paternity and shared parental leave Access to emergency care for both the elderly and children RE CARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts via Perks at Work About Us A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. If performed in NLD Amsterdam (Radarweg), the base pay range is €100,400 - €167,300. This job may be subject to a collective labor agreement in the Netherlands. Please consult with the hiring team for further details. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1 . Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high quality content with powerful analytics, we transform complexity into clarity and deliver mission critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let's shape progress together. Join us.
Aug 24, 2026
Full time
Senior Product Manager, Corporate Research Solutions About Our Team At Elsevier, we help researchers, healthcare professionals, and institutions make breakthrough discoveries and improve outcomes around the world. Through trusted scientific content, advanced analytics, and innovative technology, we empower our customers to solve complex challenges and accelerate progress. Within Elsevier's Life Sciences Solutions business, the Corporate Research Solutions team serves pharmaceutical, biotechnology, medical device, and related research organisations. Leveraging the power of our A&G and LeapSpace platforms, we deliver market leading solutions for literature discovery, scientific intelligence, research workflow management, and decision support. Our team operates in a highly collaborative, customer focused environment where innovation, data driven decision making, and emerging technologies-including AI-play a central role in shaping the future of research. About the Role We are looking for an experienced Senior Product Manager to help drive the evolution and growth of our Corporate Research Solutions portfolio. In this role, you will work at the intersection of customer needs, market opportunity, and technology innovation, translating insights into products and capabilities that deliver meaningful value to corporate research organisations. You will partner closely with commercial, technology, content, data, and operations teams to define priorities, execute product roadmaps, and support go to market success. This is an exciting opportunity for a product professional who thrives in a complex, matrixed environment and enjoys solving challenging customer problems through innovative technology solutions. Responsibilities Contribute to the strategy and roadmap for Corporate Research Solutions, ensuring alignment with customer needs and business objectives. Partner with customers, sales teams, and customer success teams to understand market requirements and identify growth opportunities. Prioritise product initiatives based on customer value, strategic fit, commercial impact, and technical feasibility. Collaborate with engineering, data, content, and operations teams to deliver product enhancements and new capabilities. Champion customer discovery activities and translate insights into actionable product requirements. Monitor market trends, competitor activity, and emerging technologies, including AI, to inform product direction. Support go to market planning, product positioning, and commercial enablement activities. Track product performance through KPIs and customer feedback, driving continuous improvement. Influence and align stakeholders across multiple functions to ensure successful execution and delivery. Requirements Bachelor's degree in Business, Technology, Information Science, Life Sciences, or a related discipline; advanced degree preferred. 7+ years of Product Management experience, including significant experience in B2B SaaS, technology, or information services. Proven track record of delivering products that generate measurable customer and business value. Strong experience influencing stakeholders and driving outcomes within a matrixed organisation. Excellent customer discovery and product development skills, with the ability to translate insights into solutions. Strong commercial awareness, including market analysis, competitive positioning, and growth opportunities. Data driven approach to decision making, prioritisation, and performance measurement. Outstanding communication, collaboration, and stakeholder management skills. Experience within research, scientific, healthcare, life sciences, or academic information markets is highly desirable. Work in a way that works for you We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working in a hybrid way from both the office and at home. Working flexible hours - flexing the times you work in the day. Working with us. Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your well being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Long service awards Save As You Earn share option scheme Travel Season ticket loan Maternity, paternity and shared parental leave Access to emergency care for both the elderly and children RE CARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts via Perks at Work About Us A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. If performed in NLD Amsterdam (Radarweg), the base pay range is €100,400 - €167,300. This job may be subject to a collective labor agreement in the Netherlands. Please consult with the hiring team for further details. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1 . Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high quality content with powerful analytics, we transform complexity into clarity and deliver mission critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let's shape progress together. Join us.
Let's get cooking! At ProCook, we're passionate about helping people enjoy cooking and creating memorable moments in the kitchen. We're looking for a friendly, enthusiastic, and customer-focused Customer Service Advisor to join our Customer Service team. If you love helping people, solving problems, and delivering brilliant service, this could be the perfect opportunity for you. As one of the voices behind the ProCook brand, you'll support customers across phone, email, and live chat, making sure every interaction leaves them feeling valued and confident they've received exceptional service. What you'll be doing No two days are quite the same in our Customer Service team. From helping customers find the perfect product to resolving delivery queries, you'll play a key role in creating a seamless ProCook experience. You'll: Deliver friendly, professional, and efficient support across phone, email, and live chat Process customer orders accurately and confidently Help customers with product advice, order updates, and after-sales support Investigate and resolve customer queries, always looking for the best possible outcome Work closely with our courier partners to help ensure successful and timely deliveries Record customer feedback and report product issues through the appropriate channels Support the smooth running of our online ordering process Handle customer information responsibly and in line with data protection requirements Act as a positive ambassador for the ProCook brand in every customer interaction Working Pattern This role follows a two-week rotating schedule of approximately 28.25 hours per week. Weekend working is essential and forms part of the rota following training. Week 1 Monday & Tuesday: 9:00am to 6:00pm (Office Based) Saturday & Sunday: 9:00am to 5:00pm (Work From Home) Week 2 Wednesday & Thursday: 9:00am to 6:00pm (Office Based) Friday: 9:00am to 6:00pm (Work From Home) What we're looking for We're looking for someone who genuinely enjoys helping people and takes pride in delivering outstanding service. You'll be a great fit if you have: Excellent communication skills, both written and verbal A confident and professional telephone manner Strong listening skills and a natural ability to solve problems Great attention to detail and accuracyThe ability to manage multiple tasks and prioritise effectively Good IT skills, including experience using email, live chat, and order management systems A calm and positive approach when working under pressure A proactive, customer-first mindset The ability to work independently while also being a supportive team player Why join ProCook? At ProCook, we're proud of our people and the service we deliver. You'll join a supportive team where your contribution matters, your ideas are valued, and every day brings an opportunity to make a real difference to our customers. Plus, you'll be part of a team that won Best Customer Service Team of the Year in 2025 at the People in Retail Awards. If you're passionate about customer service and ready to be part of a team that shares your enthusiasm, we'd love to hear from you. Hourly rate £13.47/hr Total value of our perks is worth up to£3,000+ per year Free parkingon-site Free gym accesson-site Unlimited coffee and teathroughout the day Free fresh fruit and cakedaily Subsidised meals- breakfast and lunch Hybrid Working Opportunity to work with a passionate team who won Best Customer Service Team of the Year in 2025 at the People in Retail Awards. Generous colleague discount- 40% off to spend in store or online + 30% for friends and family 2 x Annual paid volunteering days Employee Assistance Programme Cycle to work scheme (contingent to company policy) Enhanced Maternity & Paternity Pay Friends and Family Referral Scheme 33 Days Annual Leave (including bank holidays) Discretionary bonus scheme of up to 10% B Corp certified companycommitted to ethical practices and sustainability A company recognised as a Great Place to Work for 5 consecutive years Disability Confident Leader We Welcome Everyone At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Aug 24, 2026
Full time
Let's get cooking! At ProCook, we're passionate about helping people enjoy cooking and creating memorable moments in the kitchen. We're looking for a friendly, enthusiastic, and customer-focused Customer Service Advisor to join our Customer Service team. If you love helping people, solving problems, and delivering brilliant service, this could be the perfect opportunity for you. As one of the voices behind the ProCook brand, you'll support customers across phone, email, and live chat, making sure every interaction leaves them feeling valued and confident they've received exceptional service. What you'll be doing No two days are quite the same in our Customer Service team. From helping customers find the perfect product to resolving delivery queries, you'll play a key role in creating a seamless ProCook experience. You'll: Deliver friendly, professional, and efficient support across phone, email, and live chat Process customer orders accurately and confidently Help customers with product advice, order updates, and after-sales support Investigate and resolve customer queries, always looking for the best possible outcome Work closely with our courier partners to help ensure successful and timely deliveries Record customer feedback and report product issues through the appropriate channels Support the smooth running of our online ordering process Handle customer information responsibly and in line with data protection requirements Act as a positive ambassador for the ProCook brand in every customer interaction Working Pattern This role follows a two-week rotating schedule of approximately 28.25 hours per week. Weekend working is essential and forms part of the rota following training. Week 1 Monday & Tuesday: 9:00am to 6:00pm (Office Based) Saturday & Sunday: 9:00am to 5:00pm (Work From Home) Week 2 Wednesday & Thursday: 9:00am to 6:00pm (Office Based) Friday: 9:00am to 6:00pm (Work From Home) What we're looking for We're looking for someone who genuinely enjoys helping people and takes pride in delivering outstanding service. You'll be a great fit if you have: Excellent communication skills, both written and verbal A confident and professional telephone manner Strong listening skills and a natural ability to solve problems Great attention to detail and accuracyThe ability to manage multiple tasks and prioritise effectively Good IT skills, including experience using email, live chat, and order management systems A calm and positive approach when working under pressure A proactive, customer-first mindset The ability to work independently while also being a supportive team player Why join ProCook? At ProCook, we're proud of our people and the service we deliver. You'll join a supportive team where your contribution matters, your ideas are valued, and every day brings an opportunity to make a real difference to our customers. Plus, you'll be part of a team that won Best Customer Service Team of the Year in 2025 at the People in Retail Awards. If you're passionate about customer service and ready to be part of a team that shares your enthusiasm, we'd love to hear from you. Hourly rate £13.47/hr Total value of our perks is worth up to£3,000+ per year Free parkingon-site Free gym accesson-site Unlimited coffee and teathroughout the day Free fresh fruit and cakedaily Subsidised meals- breakfast and lunch Hybrid Working Opportunity to work with a passionate team who won Best Customer Service Team of the Year in 2025 at the People in Retail Awards. Generous colleague discount- 40% off to spend in store or online + 30% for friends and family 2 x Annual paid volunteering days Employee Assistance Programme Cycle to work scheme (contingent to company policy) Enhanced Maternity & Paternity Pay Friends and Family Referral Scheme 33 Days Annual Leave (including bank holidays) Discretionary bonus scheme of up to 10% B Corp certified companycommitted to ethical practices and sustainability A company recognised as a Great Place to Work for 5 consecutive years Disability Confident Leader We Welcome Everyone At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible. About ProCook's Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
The Education Network Birmingham
Telford, Shropshire
Maths Teacher Key Details Position: QTS / ECT Maths Teacher Location: Ofsted-rated Good secondary school, Telford Start Date: September 2026 Contract: Supply Salary: MPS1 - MPS6 (pro-rated for supply) Key Stages: KS3 & KS4 The Role An Ofsted-rated Good secondary school in Telford is seeking a dedicated and enthusiastic Maths Teacher to join its successful Mathematics department from September 2026 on a supply basis. The successful candidate will teach Mathematics across KS3 and KS4, delivering engaging and well-structured lessons that develop students' confidence in numeracy, algebra, geometry, statistics, reasoning, and problem-solving. You will support pupils in preparing for GCSE Mathematics, ensuring they develop the knowledge and skills required to achieve their full potential. Working within a supportive Mathematics department, you will be responsible for planning and delivering high-quality lessons, assessing student progress, providing constructive feedback, and creating a positive and inclusive classroom environment. You will maintain high expectations for behaviour and academic achievement while encouraging students to develop resilience, confidence, and a positive attitude towards mathematics. The Candidate The successful candidate will: Hold QTS or be an ECT Have experience teaching Mathematics across KS3 and KS4 Be confident delivering the GCSE Maths curriculum Demonstrate excellent classroom management and organisational skills Be committed to supporting student progress and raising attainment Have a positive, engaging, and adaptable approach to teaching and learning The School This Ofsted-rated Good secondary school in Telford is recognised for its strong academic standards, supportive leadership, and commitment to delivering high-quality education. Staff benefit from collaborative planning, excellent teaching resources, ongoing professional development, and a welcoming school community. The mathematics department is well-established and dedicated to helping every student achieve success. This is an excellent opportunity for a Maths Teacher seeking a supply role in Telford starting September 2026, offering pay aligned with the MPS1 - MPS6 scale (pro-rated for supply) and the opportunity to work within a supportive and successful secondary school. Due to the number of applications, only successful candidates will be contacted. The Education Network Offer: Our specialist team have a combined experience of over 25 years and have unrivalled reputation within the education market, taking great pride in the extremely high service levels that we provide to both our schools and our candidates. Our service is honest and efficient and, in addition to our recruitment solution, we offer the opportunity for additional training and development for our candidates. You will also receive personalised career support from the team. The opportunity to work in friendly, caring and supportive atmosphere where every child matters. Highly supportive, committed and hard working Consultants who will endeavor to find assignments suited to your needs. An opportunity to extend your professional development as well as excellent rates of pay. The Education Network is committed to safe guarding and promoting the welfare of children and young people. Appointments will be subject to our stringent vetting procedures, including enhanced DBS checks and references.- The Education Network is committed to Safer Recruitment and recruits to Compliance+ standards. Any appointment will be subject to an enhanced DBS check in addition to other safeguarding checks. The Education Network is an equal opportunities employer. The Education Network is acting as a recruitment agency in relation to this vacancy. Due to the expected high-volume of applications we receive only short-listed candidates will be contacted within 3 days.
Aug 24, 2026
Full time
Maths Teacher Key Details Position: QTS / ECT Maths Teacher Location: Ofsted-rated Good secondary school, Telford Start Date: September 2026 Contract: Supply Salary: MPS1 - MPS6 (pro-rated for supply) Key Stages: KS3 & KS4 The Role An Ofsted-rated Good secondary school in Telford is seeking a dedicated and enthusiastic Maths Teacher to join its successful Mathematics department from September 2026 on a supply basis. The successful candidate will teach Mathematics across KS3 and KS4, delivering engaging and well-structured lessons that develop students' confidence in numeracy, algebra, geometry, statistics, reasoning, and problem-solving. You will support pupils in preparing for GCSE Mathematics, ensuring they develop the knowledge and skills required to achieve their full potential. Working within a supportive Mathematics department, you will be responsible for planning and delivering high-quality lessons, assessing student progress, providing constructive feedback, and creating a positive and inclusive classroom environment. You will maintain high expectations for behaviour and academic achievement while encouraging students to develop resilience, confidence, and a positive attitude towards mathematics. The Candidate The successful candidate will: Hold QTS or be an ECT Have experience teaching Mathematics across KS3 and KS4 Be confident delivering the GCSE Maths curriculum Demonstrate excellent classroom management and organisational skills Be committed to supporting student progress and raising attainment Have a positive, engaging, and adaptable approach to teaching and learning The School This Ofsted-rated Good secondary school in Telford is recognised for its strong academic standards, supportive leadership, and commitment to delivering high-quality education. Staff benefit from collaborative planning, excellent teaching resources, ongoing professional development, and a welcoming school community. The mathematics department is well-established and dedicated to helping every student achieve success. This is an excellent opportunity for a Maths Teacher seeking a supply role in Telford starting September 2026, offering pay aligned with the MPS1 - MPS6 scale (pro-rated for supply) and the opportunity to work within a supportive and successful secondary school. Due to the number of applications, only successful candidates will be contacted. The Education Network Offer: Our specialist team have a combined experience of over 25 years and have unrivalled reputation within the education market, taking great pride in the extremely high service levels that we provide to both our schools and our candidates. Our service is honest and efficient and, in addition to our recruitment solution, we offer the opportunity for additional training and development for our candidates. You will also receive personalised career support from the team. The opportunity to work in friendly, caring and supportive atmosphere where every child matters. Highly supportive, committed and hard working Consultants who will endeavor to find assignments suited to your needs. An opportunity to extend your professional development as well as excellent rates of pay. The Education Network is committed to safe guarding and promoting the welfare of children and young people. Appointments will be subject to our stringent vetting procedures, including enhanced DBS checks and references.- The Education Network is committed to Safer Recruitment and recruits to Compliance+ standards. Any appointment will be subject to an enhanced DBS check in addition to other safeguarding checks. The Education Network is an equal opportunities employer. The Education Network is acting as a recruitment agency in relation to this vacancy. Due to the expected high-volume of applications we receive only short-listed candidates will be contacted within 3 days.
Robert Half is delighted to be partnering with a leading Financial Services business in Perth to recruit a Business Development Trainee . This is an exciting opportunity to join a global organisation that combines the scale and reach of a multinational with the personal feel of a people-first, employee-owned culture. The business has enjoyed consistent growth in recent years and continues to invest in its teams, with a strong emphasis on professional development, inclusion, and career progression. The Role As a Business Development Trainee, you'll join a supportive and high-performing team where you will learn how to identify and engage with potential clients, map the local market, and act as a brand ambassador. This is a varied and interactive role with plenty of scope to build your skills in communication, relationship management, and commercial awareness. Day-to-day, you will: Carry out outbound and inbound calls to clients and prospects Support the team in identifying new business opportunities through market mapping Build and maintain relationships with both internal colleagues and external stakeholders Keep accurate and up-to-date client records Manage your workload effectively, prioritising tasks and supporting ad hoc projects and campaigns About You This role is entry level and would suit a recent graduate, school leaver, or someone looking to start their career in a professional environment. Above all, we're looking for someone who is enthusiastic, motivated, and eager to learn. You'll be: A confident communicator, both written and verbal Comfortable speaking on the phone with a wide range of clients Organised with strong attention to detail Able to manage and prioritise your workload effectively IT literate and confident with common software packages Positive, driven, and open to feedback Previous experience in sales, customer service, or target-driven roles would be an advantage but is not essential - full training and support will be provided. What's on Offer Comprehensive training and career development with clear pathways to progress Competitive salary plus monthly performance-related bonus Flexible, people-first culture - supportive of life outside of work when needed 9-5 working hours with early finish Fridays (no weekend work) Pension contributions and holiday allowance A welcoming, enthusiastic team with regular events and socials Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Aug 24, 2026
Full time
Robert Half is delighted to be partnering with a leading Financial Services business in Perth to recruit a Business Development Trainee . This is an exciting opportunity to join a global organisation that combines the scale and reach of a multinational with the personal feel of a people-first, employee-owned culture. The business has enjoyed consistent growth in recent years and continues to invest in its teams, with a strong emphasis on professional development, inclusion, and career progression. The Role As a Business Development Trainee, you'll join a supportive and high-performing team where you will learn how to identify and engage with potential clients, map the local market, and act as a brand ambassador. This is a varied and interactive role with plenty of scope to build your skills in communication, relationship management, and commercial awareness. Day-to-day, you will: Carry out outbound and inbound calls to clients and prospects Support the team in identifying new business opportunities through market mapping Build and maintain relationships with both internal colleagues and external stakeholders Keep accurate and up-to-date client records Manage your workload effectively, prioritising tasks and supporting ad hoc projects and campaigns About You This role is entry level and would suit a recent graduate, school leaver, or someone looking to start their career in a professional environment. Above all, we're looking for someone who is enthusiastic, motivated, and eager to learn. You'll be: A confident communicator, both written and verbal Comfortable speaking on the phone with a wide range of clients Organised with strong attention to detail Able to manage and prioritise your workload effectively IT literate and confident with common software packages Positive, driven, and open to feedback Previous experience in sales, customer service, or target-driven roles would be an advantage but is not essential - full training and support will be provided. What's on Offer Comprehensive training and career development with clear pathways to progress Competitive salary plus monthly performance-related bonus Flexible, people-first culture - supportive of life outside of work when needed 9-5 working hours with early finish Fridays (no weekend work) Pension contributions and holiday allowance A welcoming, enthusiastic team with regular events and socials Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced and driven Trade Marketing Manager. This Trade Marketing Manager position would suit an experienced candidate who will have a background in consumer goods and has experience of taking new and existing brands to market and effectively manage, develop and drive an innovative brand strategy that will deliver continued sales and profit growth. The purpose of the Trade Marketing Manager is to define, develop and deliver a comprehensive suite of marketing collateral and tools to support activities. This includes enhancing brand visibility, supporting the sales function, and driving customer engagement across both digital and traditional channels. The role will ensure that the companies brands are effectively represented across all trade touchpoints, including websites, digital platforms, and physical sales materials, to maximise commercial opportunities and support revenue growth. Trade Marketing Manager Objectives: Develop and implement a trade marketing strategy that supports the commercial objectives across all B2B channels Create, manage and continuously improve a range of marketing collateral including brochures, catalogues, POS materials, presentations, and trade communications Lead the development and optimisation of digital assets, including websites and online content, ensuring alignment with brand positioning and customer needs Work closely with the sales team to provide tools, materials, and campaigns that enhance customer engagement and conversion Ensure consistent and compelling brand representation across all customer-facing channels Support product launches with targeted trade marketing campaigns, ensuring effective market entry and customer uptake Collaborate with internal stakeholders (sales, product, and leadership) to align marketing activity with business priorities and seasonal cycles Manage external agencies and suppliers where required to deliver high-quality marketing outputs Monitor and evaluate the effectiveness of trade marketing activities, providing insights and recommendations for continuous improvement Support key trade events, exhibitions, and customer presentations with relevant marketing materials and coordination Trade Marketing Manager KPIs: Sales growth supported by trade marketing initiatives Effectiveness and utilisation of marketing collateral by the sales team Website performance metrics (traffic, engagement, conversion) Customer engagement and feedback on marketing materials Timely delivery of campaigns and marketing assets Brand consistency across all channels Return on investment (ROI) from trade marketing activities Trade Marketing Manager Candidate: Experience in a trade marketing, marketing, or commercial role within the consumer goods sector Strong understanding of B2B marketing and supporting a field-based sales function Experience managing both digital platforms (including websites) and traditional marketing materials Ability to translate commercial objectives into effective marketing tools and campaigns Excellent project management skills with the ability to manage multiple priorities and deadlines Strong interpersonal and communication skills, with the ability to collaborate across teams Creative yet commercially minded, with a focus on delivering measurable results Data-driven with the ability to analyse performance and optimise marketing activity Proficient in working with external agencies and managing creative processes Knowledge of garden, DIY, or related sectors would be advantageous A proactive and adaptable individual with a hands-on approach A collaborative team player with a positive, solutions-oriented mindset This is an office based role however travel will be required to attend customers and clients premises. The Trade Marketing Manager opportunity comes with an extremely rewarding salary of circa 55K-60K per annum. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Aug 24, 2026
Full time
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced and driven Trade Marketing Manager. This Trade Marketing Manager position would suit an experienced candidate who will have a background in consumer goods and has experience of taking new and existing brands to market and effectively manage, develop and drive an innovative brand strategy that will deliver continued sales and profit growth. The purpose of the Trade Marketing Manager is to define, develop and deliver a comprehensive suite of marketing collateral and tools to support activities. This includes enhancing brand visibility, supporting the sales function, and driving customer engagement across both digital and traditional channels. The role will ensure that the companies brands are effectively represented across all trade touchpoints, including websites, digital platforms, and physical sales materials, to maximise commercial opportunities and support revenue growth. Trade Marketing Manager Objectives: Develop and implement a trade marketing strategy that supports the commercial objectives across all B2B channels Create, manage and continuously improve a range of marketing collateral including brochures, catalogues, POS materials, presentations, and trade communications Lead the development and optimisation of digital assets, including websites and online content, ensuring alignment with brand positioning and customer needs Work closely with the sales team to provide tools, materials, and campaigns that enhance customer engagement and conversion Ensure consistent and compelling brand representation across all customer-facing channels Support product launches with targeted trade marketing campaigns, ensuring effective market entry and customer uptake Collaborate with internal stakeholders (sales, product, and leadership) to align marketing activity with business priorities and seasonal cycles Manage external agencies and suppliers where required to deliver high-quality marketing outputs Monitor and evaluate the effectiveness of trade marketing activities, providing insights and recommendations for continuous improvement Support key trade events, exhibitions, and customer presentations with relevant marketing materials and coordination Trade Marketing Manager KPIs: Sales growth supported by trade marketing initiatives Effectiveness and utilisation of marketing collateral by the sales team Website performance metrics (traffic, engagement, conversion) Customer engagement and feedback on marketing materials Timely delivery of campaigns and marketing assets Brand consistency across all channels Return on investment (ROI) from trade marketing activities Trade Marketing Manager Candidate: Experience in a trade marketing, marketing, or commercial role within the consumer goods sector Strong understanding of B2B marketing and supporting a field-based sales function Experience managing both digital platforms (including websites) and traditional marketing materials Ability to translate commercial objectives into effective marketing tools and campaigns Excellent project management skills with the ability to manage multiple priorities and deadlines Strong interpersonal and communication skills, with the ability to collaborate across teams Creative yet commercially minded, with a focus on delivering measurable results Data-driven with the ability to analyse performance and optimise marketing activity Proficient in working with external agencies and managing creative processes Knowledge of garden, DIY, or related sectors would be advantageous A proactive and adaptable individual with a hands-on approach A collaborative team player with a positive, solutions-oriented mindset This is an office based role however travel will be required to attend customers and clients premises. The Trade Marketing Manager opportunity comes with an extremely rewarding salary of circa 55K-60K per annum. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Role: Product & Account Lead Contract: Contract 6-12 months, Hybrid (ASAP start) Salary: Competitive Location: Greater Oxford Area A note from the Founders Oxford Dynamics is at an inflection point. We have spent five years building AI and robotic systems for some of the most demanding environments in the world. We are now taking that technology into the private sector, and life sciences is where we are starting. The decisions we make now will define not just how fast we grow, but who we become. You will work closely with all the team. You will be trusted with judgment calls. You will influence the business. And you will see the impact of your work every day in the work we do. If you are excited by ownership, pace and purpose - and by building something that genuinely matters - we would love to hear from you. Who We Are Founded in 2020, Oxford Dynamics (OD) is a fast-growing UK deep-tech company developing AI and robotic systems designed to operate in mission-critical environments. Our flagship AVIS (A Very Intelligent System) AI framework fuses multi-modal data - text, imagery, telemetry and sensor feeds - enabling operators to interrogate complex information at speed and make better decisions under pressure. Our STRIDER robotic platform performs autonomous tasks in hazardous environments, protecting people while extending operational reach. Our ambition is simple but demanding: to converge AI and robotics so machines can sense, understand and act in complex, real-world environments. Alongside our defence and security work, we are building a private sector business applying the same technology to scientific and industrial problems. Our biotech partnership is the flagship of that effort - using AVIS to help researchers navigate vast, fragmented scientific data and get to answers faster. What you will be doing here / why this role matters Oxford Dynamics is a small team who rely on a collaborative and positive approach, and so the right attitude for this role is equally as important as experience. We are at an important stage and time in our growth, and as our Product & Account Lead you will be an essential part of our success. This is a role with a name on it. You will own our biotech account outright - the client relationship, the product, the team that builds it, and how the account performs commercially. You will be the person the client calls and the person our engineers look to for direction. There is no established playbook here; you will be writing it. If you are excited by owning a client relationship, shaping a product, and growing an account from first deployment to long-term partnership, this role is built for you! Role Summary Oxford Dynamics seeks a Product & Account Lead to own our biotech account end to end. You will hold the client relationship, set product priorities from client and market needs, direct the internal delivery team, and carry responsibility for the commercial performance and growth of the account. The role bridges cutting-edge AI and practical deployment, making sure what we build lands with real users, gets adopted, and turns into a scalable long-term partnership. This is a private sector role. No security clearance is required. Key Responsibilities Own the Biotech Account Act as the primary point of contact for the client, building trust at every level from day-to-day users through to senior stakeholders. Set and manage priorities with the client, keeping expectations, scope and commitments clear and realistic on both sides. Run communication end to end: regular updates, structured reviews, honest escalation when something slips, and no surprises. Own delivery into the account, from what is promised through to what actually ships and gets used. Take responsibility for overall account performance - health, satisfaction, renewal risk and commercial outcomes - and report on it to leadership. Lead the Product and Team Manage the internal team delivering the account, setting direction, sequencing work and keeping momentum going. Translate client feedback and market needs into a clear product roadmap, deciding what gets built next and why. Coordinate resources across engineering, AI, design and commercial functions, flagging constraints early and resolving competing demands. Ensure everyone is aligned on responsibilities and outcomes, so each person knows what they own and what good looks like. Partner with Tech Leads on design and architecture trade-offs, aligning what is technically ambitious with what the client actually needs. Drive Delivery and Scale Own project plans, milestones and deadlines, managing scope, risk and change control to deliver on time and within cost. Identify growth opportunities within the account and pursue them, expanding usage into new teams, workflows and use cases. Increase adoption and revenue, tracking the metrics that show the product is genuinely embedded in the client's work. Solve problems independently, making decisions with incomplete information and escalating with options rather than open questions. Build a scalable long-term account, replacing one-off effort with repeatable process so the relationship grows without breaking. Reporting and Ways of Working Run lightweight Agile ceremonies appropriate to the team, with clear acceptance criteria and measurable outcomes for each increment. Produce crisp client and leadership reporting, acting as the single point of contact to unblock issues across internal teams, suppliers and stakeholders. Oversee vendor and subcontractor deliverables, ensuring integrations meet contractual, performance and quality requirements. Uphold data handling, confidentiality and quality standards appropriate to working with sensitive commercial and scientific data. Skills and Experience 5+ years managing AI projects with multiple stakeholders, delivering production releases in fast-moving environments. Proven ownership of a client relationship end to end, including commercial responsibility for how that account performs. Background in biotech, pharma or life sciences - understanding the requirements of our customers and speaking their language. Track record translating customer and market needs into product priorities that engineering teams can execute. Experience leading or coordinating technical teams, with the credibility to discuss trade-offs with engineers. Comfortable around modern AI and software stacks - LLMs, RAG, data pipelines, Python and React or equivalent - without needing to write the code yourself. Strong scope, requirements and budget control, with practical command of milestones, risk and change control. Genuinely self-directed: comfortable operating without a playbook and building the process as you go. Preferred / Bonus Experience growing an account through expansion, upsell or renewal, with measurable adoption and revenue outcomes. Portfolio of shipped AI or software products with measurable outcomes and references you can point to. Familiarity with scientific or research data, or with regulated environments. Comfort presenting to senior stakeholders and contributing to business development activities and proposals. Soft Skills High-agency ownership from first conversation to long-term partnership, with a bias to clarity, iteration and decision-making under uncertainty. Excellent communication across technical and non-technical audiences - scientists, engineers and executives alike - enabling fast, safe progress across disciplines. Commercial instinct: able to spot where value sits for the client and turn that into growth for the account. Calm, structured problem-solving during incidents and changing constraints, with clear follow-through on actions and learning. What We Offer Join the most exciting growth area in the UK: AI and Robotics! Every member of the Oxford Dynamics team has a major impact on the products and services we provide. Regardless of job title, you'll get to make a real difference and learn from colleagues about all areas of our business. Benefits include: Competitive Day Rate - outside IR35 Flexible working hours Hybrid working model Generous 29 days holiday in addition to public holidays (Full Time Equivalent) Oxford Dynamics is committed to creating an inclusive team experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or parental status, we believe our work is at its best when everyone feels free to be their authentic self.
Aug 24, 2026
Full time
Role: Product & Account Lead Contract: Contract 6-12 months, Hybrid (ASAP start) Salary: Competitive Location: Greater Oxford Area A note from the Founders Oxford Dynamics is at an inflection point. We have spent five years building AI and robotic systems for some of the most demanding environments in the world. We are now taking that technology into the private sector, and life sciences is where we are starting. The decisions we make now will define not just how fast we grow, but who we become. You will work closely with all the team. You will be trusted with judgment calls. You will influence the business. And you will see the impact of your work every day in the work we do. If you are excited by ownership, pace and purpose - and by building something that genuinely matters - we would love to hear from you. Who We Are Founded in 2020, Oxford Dynamics (OD) is a fast-growing UK deep-tech company developing AI and robotic systems designed to operate in mission-critical environments. Our flagship AVIS (A Very Intelligent System) AI framework fuses multi-modal data - text, imagery, telemetry and sensor feeds - enabling operators to interrogate complex information at speed and make better decisions under pressure. Our STRIDER robotic platform performs autonomous tasks in hazardous environments, protecting people while extending operational reach. Our ambition is simple but demanding: to converge AI and robotics so machines can sense, understand and act in complex, real-world environments. Alongside our defence and security work, we are building a private sector business applying the same technology to scientific and industrial problems. Our biotech partnership is the flagship of that effort - using AVIS to help researchers navigate vast, fragmented scientific data and get to answers faster. What you will be doing here / why this role matters Oxford Dynamics is a small team who rely on a collaborative and positive approach, and so the right attitude for this role is equally as important as experience. We are at an important stage and time in our growth, and as our Product & Account Lead you will be an essential part of our success. This is a role with a name on it. You will own our biotech account outright - the client relationship, the product, the team that builds it, and how the account performs commercially. You will be the person the client calls and the person our engineers look to for direction. There is no established playbook here; you will be writing it. If you are excited by owning a client relationship, shaping a product, and growing an account from first deployment to long-term partnership, this role is built for you! Role Summary Oxford Dynamics seeks a Product & Account Lead to own our biotech account end to end. You will hold the client relationship, set product priorities from client and market needs, direct the internal delivery team, and carry responsibility for the commercial performance and growth of the account. The role bridges cutting-edge AI and practical deployment, making sure what we build lands with real users, gets adopted, and turns into a scalable long-term partnership. This is a private sector role. No security clearance is required. Key Responsibilities Own the Biotech Account Act as the primary point of contact for the client, building trust at every level from day-to-day users through to senior stakeholders. Set and manage priorities with the client, keeping expectations, scope and commitments clear and realistic on both sides. Run communication end to end: regular updates, structured reviews, honest escalation when something slips, and no surprises. Own delivery into the account, from what is promised through to what actually ships and gets used. Take responsibility for overall account performance - health, satisfaction, renewal risk and commercial outcomes - and report on it to leadership. Lead the Product and Team Manage the internal team delivering the account, setting direction, sequencing work and keeping momentum going. Translate client feedback and market needs into a clear product roadmap, deciding what gets built next and why. Coordinate resources across engineering, AI, design and commercial functions, flagging constraints early and resolving competing demands. Ensure everyone is aligned on responsibilities and outcomes, so each person knows what they own and what good looks like. Partner with Tech Leads on design and architecture trade-offs, aligning what is technically ambitious with what the client actually needs. Drive Delivery and Scale Own project plans, milestones and deadlines, managing scope, risk and change control to deliver on time and within cost. Identify growth opportunities within the account and pursue them, expanding usage into new teams, workflows and use cases. Increase adoption and revenue, tracking the metrics that show the product is genuinely embedded in the client's work. Solve problems independently, making decisions with incomplete information and escalating with options rather than open questions. Build a scalable long-term account, replacing one-off effort with repeatable process so the relationship grows without breaking. Reporting and Ways of Working Run lightweight Agile ceremonies appropriate to the team, with clear acceptance criteria and measurable outcomes for each increment. Produce crisp client and leadership reporting, acting as the single point of contact to unblock issues across internal teams, suppliers and stakeholders. Oversee vendor and subcontractor deliverables, ensuring integrations meet contractual, performance and quality requirements. Uphold data handling, confidentiality and quality standards appropriate to working with sensitive commercial and scientific data. Skills and Experience 5+ years managing AI projects with multiple stakeholders, delivering production releases in fast-moving environments. Proven ownership of a client relationship end to end, including commercial responsibility for how that account performs. Background in biotech, pharma or life sciences - understanding the requirements of our customers and speaking their language. Track record translating customer and market needs into product priorities that engineering teams can execute. Experience leading or coordinating technical teams, with the credibility to discuss trade-offs with engineers. Comfortable around modern AI and software stacks - LLMs, RAG, data pipelines, Python and React or equivalent - without needing to write the code yourself. Strong scope, requirements and budget control, with practical command of milestones, risk and change control. Genuinely self-directed: comfortable operating without a playbook and building the process as you go. Preferred / Bonus Experience growing an account through expansion, upsell or renewal, with measurable adoption and revenue outcomes. Portfolio of shipped AI or software products with measurable outcomes and references you can point to. Familiarity with scientific or research data, or with regulated environments. Comfort presenting to senior stakeholders and contributing to business development activities and proposals. Soft Skills High-agency ownership from first conversation to long-term partnership, with a bias to clarity, iteration and decision-making under uncertainty. Excellent communication across technical and non-technical audiences - scientists, engineers and executives alike - enabling fast, safe progress across disciplines. Commercial instinct: able to spot where value sits for the client and turn that into growth for the account. Calm, structured problem-solving during incidents and changing constraints, with clear follow-through on actions and learning. What We Offer Join the most exciting growth area in the UK: AI and Robotics! Every member of the Oxford Dynamics team has a major impact on the products and services we provide. Regardless of job title, you'll get to make a real difference and learn from colleagues about all areas of our business. Benefits include: Competitive Day Rate - outside IR35 Flexible working hours Hybrid working model Generous 29 days holiday in addition to public holidays (Full Time Equivalent) Oxford Dynamics is committed to creating an inclusive team experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or parental status, we believe our work is at its best when everyone feels free to be their authentic self.
